An order for collection, just as your guests see it.

Self-ordering
Modern Ordering Systems for Guests and Customers
Modern Ordering Systems for Your Customers
Your guests and customers order for themselves: at the terminal, at the table or from their own phone. The order is in the cash register right away and wherever it is prepared, with no paper slips and no waiting.
Your customers order for themselves: at the terminal in the store or in the online shop. The order is in the cash register right away and wherever it is prepared, with no paper slips and no waiting.
Ordering at the table: OrderTab
Three ways for the service to settle the bill.
Software: SW-OT
The service takes the order at the table and sends it to the kitchen and the till. How the bill is settled afterwards depends on the devices in the venue. There are three ways, and they differ in how many devices are needed at the table and where the card payment takes place.
OrderPayTab with OktoFIN
Order, payment and receipt run on a single device. The service takes the order at the table, sends it to the kitchen and settles the bill right there.
- Order and payment in one flow
- Contactless cards and mobile payment methods directly on the device
- Tip suggestions on the display
- Digital receipt via QR code, no mobile printer
- No second card payment device
One device, one flow.
OrderTab with a separate card device
The familiar setup for venues that keep their card payment device with their current provider. The order goes via the OrderTab to the kitchen and the till. The bill is settled on the mobile card device, the receipt comes from the belt printer.
- Orders and kitchen as usual via the OrderTab
- Card payment via the mobile device of your own provider
- Receipt from the mobile printer on the belt
- Three devices to carry, charge and maintain
- The amount is entered again on the card device

Order terminal, card device and printer: the service carries three devices.
Taking the order with the OrderTab, sending it to kitchen and till, payment on the mobile card device. 43 seconds.
OrderTab without payment on the device
Here the OrderTab only takes the order. The service triggers the bill on the OrderTab, and it is ready at the till right away. The card payment device is fixed at the till, where the payment is carried out and the receipt is printed.
- Orders and kitchen via the OrderTab
- Payment triggered at the table, carried out at the till
- Card payment device fixed at the till, no second mobile device
- For card payments the service walks to the till
The OrderTab stays the device at the table. The payment moves to the till.
| Feature | 1 · OrderPayTab with OktoFIN (recommended) | 2 · OrderTab with a separate card device | 3 · OrderTab, payment at the till |
|---|---|---|---|
| Devices at the table | 1 | 3 | 1 |
| Card payment | on the same device | separate mobile device | on the till's card device |
| Cash payment at the table | yes | yes | yes |
| Tip suggestion | on the display | on the provider's card device | not applicable |
| Receipt | QR code, no mobile printer | mobile printer on the belt | till printer |
- Waiter login
- Order taking
- Side orders
- Ways of preparation / cooking levels
- Order memo
- Table management
- Courses
- Capturing of contactless chip cards (NFC)
- Article information
- Cross selling
- Transmission to kitchen
- Transmission to cash register
- Cash payment
- Payment through mobile card terminal
- Reduction of walking distances.
- Increased speed.
- Overview and control.
- Enhanced service through article information.
- No double entry of data.
- No lining up of service staff at the cash register.
- Seamless communication between service and kitchen.
- Cost savings.
- Sales increases.
- No handwritten notes in the kitchen.
- Quick corrections.
All devices are connected to the server in the venue. The OrderTab sends the order there, and from there it goes to the kitchen and the till. The OktoPOS Manager works on the same data.

- Software:
- Data Connection:
- Wi-Fi

Self Order Terminals
Guests and customers order on the screen themselves.
Customers order on the screen themselves.
Software: SW-SOT
Guests and customers make their choice on the screen, and the order appears right away where it is prepared, in hospitality on the kitchen stations. Payment is made straight away at the terminal by card or on the way out at the till.Customers make their choice on the screen, and the order appears right away where it is prepared. Payment is made straight away at the terminal by card or on the way out at the till. At the counter the service staff take the same orders on the order terminal. The examples on this page show the process in a restaurant.
Self Order Terminal with card payment
Guests and customers order at the terminal and pay by card right there. They get a receipt with an order number, and the order arrives immediately wherever it is prepared.
Customers order at the terminal and pay by card right there. They get a receipt with an order number, and the order arrives immediately wherever it is prepared.
- Card payment at the terminal with OktoFIN or a ZVT-compatible card payment terminal
- Receipt with order number directly at the terminal
- The number appears on the pick-up monitor as soon as the order is marked as ready
- Guests who want to pay cash choose “Pay at the till”


By card at the terminal




Pay at the till



From the start screen to the kitchen
Start screenThe start screen shows your promotions. A tap starts the order.
Dine in or take outEach option with its own prices and range.
SelectionItems with picture and price, with the cart always visible at the bottom.
ExtrasExtras at a surcharge, requests such as “no onions” as options.
PaymentBy card at the terminal or “Pay at the till”.
DoneThe order has reached the kitchen.
The screens are from live operation at bona’me.
Self Order Terminal
The guest enters their order at the terminal. It is stored on an RFID guest card and goes to the kitchen stations. The pager calls them as soon as they can collect. On the way out the till calls up the order via the card and settles it.
- Order on the guest card, billing at the till
- The pager names the station where the order is ready
- Orders visible on kitchen station, kitchen printer and till
bona’me Restaurants
The bona’me restaurants are busy. Guests should still be able to order in peace while the kitchen and the till keep running. Every guest receives an RFID guest card at the entrance on which their orders are stored.
Orders are placed at the Self Order Terminals in the dining room, billing takes place at the till on the way out.

The processIn four steps from the terminal to the till.

CounterThe pager station on the left, the terminal in the middle, the kitchen behind it.

PagerThe guest takes a pager.

Kitchen stationEach station works through its order and calls the guest with the pager.

TillOn the way out the order is called up via the guest card.

Guest cardAn RFID card in credit card format, in the branding of the house.

- Self Order TerminalsThe guest orders and pays by card.
- TillFor cash payments and “Pay at the till”.
- Kitchen with kitchen stationEvery order appears immediately, split by station.
- Pick-up point with pick-up monitorThe number shows which order is ready.
- Seating area with table number standsThe service staff bring the order to the table.
Example layout. The number and position of the devices depend on your space.
At the pick-up point



At the table



With table service, payment is made at the till.
Meal deals and bundles Deals with selection steps at a set price, such as a dish or a sandwich with a drink of choice.
Extras Extras at a surcharge, requests such as “no onions” or “sliced” as options.
Promotions Start image or start film and a dedicated category for your promotions.
Allergen filter Allergens, additives and nutritional values for each article. Guests and customers hide what they cannot tolerate.Allergens, additives and nutritional values for each article. Customers hide what they cannot tolerate.
Time control Articles appear only at set times, such as in the morning or at lunchtime, and disappear again afterwards.
Availability Anything sold out is blocked manually by your staff at the station where the orders come in. It can then no longer be ordered at the terminal.
Dine in or take out Separate prices and ranges for both options.
Languages Twenty languages are available, you choose which of them are offered in your business.
Payment Cashless at the terminal or at the till with all payment methods.
Forwarded directly Orders appear immediately on the till, the kitchen station and the kitchen printer, in the kitchen as well as at the counter.
Correct for tax purposes Posting, receipt creation and storage of the transactions as at the till.
Guest card RFID card in the branding of your business, also as a customer card.
Custom design
Start image or start film, logo, background and font color and the typeface are set to your specifications.

- One power connection (230 V) and one network connection per terminal, LAN recommended, Wi-Fi possible
- An OktoPOS server on site, which can also serve as the till
- Internet access for the OktoPOS Manager and card payment
- Card payment via OktoFIN or ZVT-compatible card payment terminals
- Kitchen station, kitchen printer and pick-up monitor on the same network
Order Terminals
Software: SW-ORD
The order terminal is a cash register without a cashier function. With this terminal, your staff take orders and send them to the kitchen or the pick-up point.
The orders can be booked on tables or guest cards, which are paid later at the check-out cash register.


Ordering on your own phone
Your store online
On site, on the go or from home.
The same shop on every device.
Software: SW-SHP
Your guests and customers order in the browser of their own phone. There is nothing to download: scan the QR code, tap the link or enter the address of your shop.
Your customers shop in the browser, on their phone as well as on their computer. There is nothing to download: scan the QR code, tap the link or enter the address of your shop.
The same shop serves the table in the restaurant, collection, the delivery service, the hotel room and retail. Articles, prices and descriptions come from inventory management, orders arrive at the till and the OktoPOS Manager, and in hospitality also at the kitchen station.
Articles, prices and descriptions come from inventory management, and orders arrive at the till and the OktoPOS Manager. You do not need an interface to a third-party shop system.
Pre-order, pay, collect
Your guests order for collection on the phone and pay in the app or on site. The order appears immediately on the kitchen station, at the till and in the OktoPOS Manager.
- Payment in the app or on collection
- Orders only from the radius you define
- Time-controlled articles, for example breakfast and lunch menu
- The same articles and prices as at the till

The articles and their master data come from the OktoPOS Manager and appear on your website, in the menu and at the till. Orders go to the Manager, the till and the kitchen monitor.
The guest orders at the table
A QR code on the table opens the menu on the guest's phone, the table number is already in the code. The guest orders and pays, the service brings the food. No device in the house that you have to buy, charge or clean.
- Table number via the QR code, no input
- Re-order without waiting for the service
- Pay on the phone or with the service as usual
- The order goes straight to the kitchen and the till

The articles and their master data come from the OktoPOS Manager into the menu and to the till. Orders go to the Manager, the till and the kitchen monitor.
Room, lobby and pool
Whether in the room, in the lobby or at the pool: your guests order food and drinks on their own phone. A QR code on the table or in the room is enough, tablets or fixed devices are not needed. The order arrives with the room number in the kitchen, at the till and in the hotel software.
Ordering from the room
The QR code is in the room, the room number is in the code. The guest orders from the room, the order goes to the kitchen, the till and the hotel software. No tablets, no installation in the room.
Ordering in the lobby
Whoever waits in the lobby does not like to wait for the service as well. A QR code on the table opens the menu, the guest orders, the kitchen gets it immediately.

Ordering from the sun lounger
At the pool, on the beach and on the terrace there is often no staff for service at the lounger. With a QR code on the side table the guests order themselves, the order goes to the kitchen and the till, the service brings it.
The articles and their master data come from the OktoPOS Manager into the menu and to the till. Orders go to the Manager, the till, the hotel software and the kitchen monitor. Postings go from the till to the hotel software.
Selling outside your premises
With the integrated shop system you sell online, for collection or with delivery. The articles come from inventory management, orders arrive at the till and the OktoPOS Manager, and in hospitality also at the kitchen station. You do not need an interface to a third-party shop system.
Shop for the delivery service
For pizza, sushi, salads and everything that is freshly prepared and delivered right away. Orders from the shop and by phone come together in one list in the OktoPOS Manager, where you plan the routes.
- Online payment or cash at the door
- Phone orders in the same list
- Route planning by workload, preparation time and distance
- Driver assignment and driver settlement
- Customer database with order history

Lieferando, Uber Eats and Wolt directly on the till
Software: API-DEL
Via an aggregator interface, orders from the twenty most important delivery platforms such as Lieferando, Uber Eats, Foodora and Wolt (all platforms) are transferred directly to the till and the kitchen station. Orders no longer have to be entered into the till by hand, the paper printout is no longer needed.
Online shop for retail
The web shop uses the same articles as your till. Prices, descriptions, photos and stock come from inventory management, there is no second maintenance. You also show the same articles up to date on your own website.
- Progressive web app: adapts to every screen, from the phone to the desk
- Nothing to download, a current browser is enough
- One article master for store and shop
- Prices per branch and sales channel
- Up-to-date articles and offers on your website
- Invoice as a PDF for the customer

The articles and their master data come from the OktoPOS Manager onto your website and into the delivery shop. Orders go to the Manager, the till and the kitchen monitor.
The articles and their master data come from the OktoPOS Manager onto your own website. There is no second maintenance.


Try out the shop just as your customers see it.
AI assistant, tips, collection message, geofencing and twenty more.




AI assistantChef de Cuisine
“Show me your pasta without garlic.” The guest asks by text or voice, the assistant puts matching articles into the basket and answers questions about allergens and preferences from the inventory data.
- Input by text or voice
- Answers on allergens and ingredients from the article master
- Suggestions from the current offer
Chef de Cuisine in the shop, 54 seconds.
Tips even when paying on the phone
The guest chooses a fixed suggestion or enters their own amount, as a percentage or in euros. If the shop runs with an OktoPOS till, the cashier takes the cashless tip out of the till in cash. The cash book records the withdrawal, the amount is shown to the cashier.

A message when the order is ready
Instead of a pager the guest receives a WhatsApp message as soon as the kitchen reports the order ready. They have their phone with them anyway, and nobody has to wait at the counter.
Orders only from the radius
Restrict the use of the ordering app to customers who are near your business. You define the radius yourself. This is useful above all in-house and when payment is only made on collection.
Restrict orders in the online shop to customers who are near your business. You define the radius yourself. This is useful above all when payment is only made on collection.

Geofencing Restrict the use of the ordering app to customers who are near your business.
Time control Articles can appear on the menu on a time-controlled basis, for example for breakfast and lunch menu.
WhatsApp phone pager Inform customers with the WhatsApp notification.
PCI compliance The online shop is certified according to PCI DSS.
Integrated inventory management
Simple configuration and activation
No app installation required
Customer is added to the customer database
The same articles as at the till The same articles that are sold at the till can be used.
For desktop and smartphones
Article maintenance in the OktoPOS Manager
Fully integrated Into the article management of the OktoPOS Manager, till and kitchen station.
Invoice as a PDF The customer receives their invoice as a PDF.
KassenSichV compliant
RKSV compliant
Also available without an OktoPOS till
Correct for tax purposes Posting, receipt creation and storage of transactions.
Multilingual Choose from the 20 available languages the ones you want to offer in your shop.
Allergen filter
Visible on kitchen station, kitchen printer and till
Payment in the shop or at the till Cashless in the shop, at the till with all payment methods.
Branches and sales channels in one appBranches and sales channels in one shop In-house, take away and delivery service.Shipping and pickup, per branch.
Tip function
Prices per branch and sales channel
Restaurants
Benefit from the various advantages for customers and operators.
Electronic menus do not replace service staff, but support them. The time that is saved can be used for better service. At the same time, it is guaranteed that the guests get access to all information about the products, such as allergens.


Nutritional values are calculated on the basis of the recipe and can be displayed on the e-menu.
Take advantage of the technology to change and add menu items with little effort. Test new drinks or take slow-sellers off the menu.
Create seasonal promotions and change the menu for lunch, dinner and the weekend.
Sold-out products can be hidden by the kitchen at the push of a button.
With the use of e-menus, orders are entered directly into the system without any need for your staff to do so.

Food Trucks
Queue Management for Mobile Sales Units.
Food trucks have a customer peak at lunchtime, at catering jobs, and at events.

With a mobile e-menu that is set up in front of the truck, orders can be taken contactlessly and are sent to the kitchen.
The e-menu system manages the situation. No more misunderstandings, customers are satisfied and the kitchen perfectly organized. With the help of the e-menu, a food truck can be staffed with up to one person less than without the e-menu.
Hotel Rooms and Lobbies
The order terminal for room, lobby and lounge.
The terminal sits in the room, in the lobby, in the lounge and anywhere service staff cannot be present all the time. Guests see the menu with photos and descriptions, make their choice and send the order. It arrives on a printer or a monitor in the kitchen and is stored for the bill.
The terminal in the room
The terminal lies on the table or hangs on the wall. Guests choose from the menu instead of spelling things out on the phone. The order goes straight to the kitchen and the other departments.
- Attractive pictures on the menu
- Varying offers depending on daytime
- Hotel information and further services
- Multilingual, no misunderstandings on the phone
- Orders are stored for billing/invoicing

The terminal in the lobby
Guests choose a drink or a snack. The order is prepared in the kitchen and delivered to the location of the terminal. The printout names the terminal the order came from.
The terminal runs on the hotel's Wi-Fi. It stands on the table, on a stand or on the wall. On request it is connected to the OktoPOS Cash till.

Particularly in areas ...
- ... with a low customer frequency,
- ... with different customer frequencies during the course of the day,
- ... which are remote and cannot be serviced continuously,
- ... which are too small to be serviced,
- ... which are open day and night.
Increased sales, lower personnel expenses and advantages for the guests make the food-order-system a worthwhile investment.
The terminal is placed within your Wi-Fi network. For example in
- Lobbies
- Lounges
- Meeting rooms
- Restaurants
- Bars
- Guest rooms
For placement there is a table stand, a half-height and a full-height floor stand, and wall mounting as a surface-mounted or flush-mounted solution.
Offices & Meeting Rooms
Order-Terminals for Offices and Business Centers.
Simplify workplace catering with our digital e-menus. Employees and guests can easily order food and drinks via tablet or smartphone, right from their desk or during meetings. Ideal for modern companies looking to combine service, efficiency, and convenience in one smart solution.

Simplified processes thanks to orders via terminals. Orders appear in the assigned departments/sections.
- Catering orders for meetings
- Materials orders
- Option to bill orders to employees or cost centers using employee cards
Meeting Rooms
Order Drinks, Food and Supplies.
Place an order terminal in your meeting and conference room.
- Repeat orders without disturbance
- Collection of orders for billing
- Order presentation-equipment and office-supplies
- Service calls
The order terminals can be placed on the table or be mounted on the wall and are connected via Wi-Fi.

E-Menu Functions
E-Menus and Order Terminals with Advanced Features.
The E-Menu offers a modern, digital alternative to traditional menus, no paper needed. Guests can easily view and order food and drinks via smartphone or tablet. This saves time, reduces errors, and boosts customer satisfaction. Perfect for restaurant businesses with multiple locations: content can be managed centrally and customized individually.
OktoPOS is a pioneer of electronic menus. The OktoPOS E-Menus are characterized by a complete integration into the overall system from the kitchen control to the cash register.
Articles that are no longer available can be deactivated with the kitchen terminal. In addition, different menu cards can be activated for different days of the week and different times (breakfast, lunch, dinner, etc.).
Different menu cards can be defined for areas, e.g. restaurant, bar, take away, etc. Each branch can use a different set of products on the menu card.
Depending on the configuration, e-menus can be combined with contactless customer cards (RFID).

Features
- Standard layout or individual layout
- Article and picture import from OktoPOS Manager with the touch of a button
- Menu categories
- Article overview and detail view
- Article description with text and photo
- Shopping basket with indication of total value
- Sending of orders to kitchen and cash register
- Display of prior orders
- Multi-lingual
- Vegetarian filter
- Allergen filter
- Nutrition value calculator
- Side orders
- Customizable articles (e.g. custom salad, etc.)
- Ways of preparation ( cooking levels) (medium, well done, etc.)
- Combo menus (with free and extra-cost items)
- Cross selling
- Wine recommendation
- Waiter call
- Billing on tables or contactless guest chip cards
- Different menu cards for different branches (articles, prices)
- Different menu cards for in-house and take away (articles, prices, VAT)
- Integration of information and promotion
- Integration of apps / website
Menu Administration
The menu cards are managed in the web-based OktoPOS Manager. Updates are deployed to the order terminals with the press of a button.
Kitchen
Choose from a simple network-printer, kitchen-monitor or both. The network printer prints the orders and the location where the order came from.
The kitchen monitor lists the orders with details and timing. Even the recipe can be displayed. The kitchen monitors also offer the option to deactivate and activate items on the menu cards instantly. Profiles can be created. For example, morning, evening, night, weekend, etc.
Orders can be routed to different kitchens/bars and stations, depending on the item and time of operation.
Advantages
E-Menu Advantages for Customers and Operators.

Nutrition values
More information
Allergen information and filter
Article description
Article photos

Relaxed Way of Ordering Without Pressure

Service Call

Orders go Directly to the Kitchen

Simple Re-Ordering (e.g. Drinks)

Combo Menu Compilation


Cost Overview Order History
Multilingual

Satisfied Guests
The acceptance of electronic menus has increased continuously in recent years. 92% of restaurant guests rate the OktoPOS e-menus as “very good”.
Advantages for Restaurant Operators
Update the menu at the touch of a button
Easily add and delist items
Seasonal offers
Elimination of printing costs
Labor savings through direct booking in the kitchen and checkout by the guest
Increased security and control through secure recording of orders
Compliance with legal regulations by declaring allergens
Cross selling (wine recommendations, etc.)
More repeat orders (drinks, dessert, etc.)
Hide items that are temporarily unavailable
Change menu profiles at the touch of a button (evening menu, etc.)
Integration of information and advertising
Branch differentiation
Locations
From Restaurants to Hotel-Rooms.
The Food-Order-Terminal can be placed anywhere within your Wi-Fi network.
For example:
- Lobbies
- Lounges
- Meeting rooms
- Restaurants
- Bars
- Pools
- Guest rooms
Ask about the different styles of the pedestal that fit your needs. Depending on the location, we offer different set-up options.
Choose between:
- Mobile (Cover)
- Table stand mobile
- Table stand fix
- Low floor stand
- High floor stand
- Wall mount
Mobile (Cover)
The mobile version is the most flexible alternative and helps to keep investment low, when the menus are brought to the customer tables.
The loss of devices is generally lower than expected, but it depends significantly on the situation. In a well-organized restaurant, the loss is typically close to zero.
The cover protects your device from damage.
We recommend a cover made of high quality genuine leather. Covers of synthetic leather and other materials wear out after only a few months.

Table Stand Fix
A fixed table stand is recommended in situations where the e-menu has a fixed position and should not be moved. The orders are taken at the location of the e-menu.

Table Stand Mobile
The mobile table stand is recommended for environments where the e-menu has a fixed position but should still be flexible for customer needs. For example, as a takeaway order terminal.
High Floor Stand
A high floor stand is recommended when guests order while they are standing, e.g. at a takeaway order terminal or in a waiting queue.
Wall Mount
A wall mount is ideal for meeting- and hotel-rooms. This guarantees that the e-menu stays in its place.
A wall mount is available as a surface-mounted or flush-mounted solution.
Low Floor Stand
A low floor stand is ideal for lounge areas and lobbies.

Technology
Proven Technology.
The menu cards are equipped with a rechargeable battery and are connected to the local Wi-Fi.
Orders are transferred via a mini-server to the kitchen. The kitchen monitors and printers are connected to the local network (LAN).
- Software:
- Hardware:
- Android tablet computer 7-13".
- The tablet can be inserted in a luxurious leather cover, or it can be integrated in the table.
- Data Connection:
- Wi-Fi
Design
Use our Standard Layout or get your Custom Design.



Layout
We recommend to use our standard layout for the design of the e-menu. The buttons and icons can be individualized. By using your own article photos, the e-Menu will reflect the corporate image of your company.
Take advantage of regular updates by using our standard layout.
If you prefer using your own layout, our designers are happy to help according to your specifications. The individualized user-interface uses the OktoPOS standard e-menu engine as a basis.

Photos

High-quality and inspiring product photos are essential for digital menus. The photos need to be uploaded in the OktoPOS Manager in a certain size and format. Our digital menu cards generally have a resolution in the range of 2K. Depending on the device, the resolution may be lower.
Guest Cards
For Storing Guest Orders on Chip Cards for Later Payment.
Software: SW-RFID
The RFID control center manages orders on guest cards. Customers receive a card at the entrance. Orders are stored on this card.
This can be done with the following OktoPOS modules:
- Cash Register
- OrderTab
- E-Menu
Open cards can be listed at the cash register. The articles on different cards can be merged or split. Payment at the cash register is easy by just placing the cards on a reader.
Also included
