Contact icon+49 (40) 466 565 70

We store and process your data according to our Data protection policy

* Mandatory field

oktopos.com
Guest phone with the online shop, E-Menu on a tablet and OrderTab on a light counter in a restaurant, with the self order terminal behind themPhone and laptop showing a fashion online shop on a light stone counter, with the self order terminal in a large department store behind themAI-generated
Self-ordering at the terminal, by phone and in the shopSelf-ordering at the terminal and in the online shop

Self-ordering

Modern Ordering Systems for Guests and Customers

Modern Ordering Systems for Your Customers

AI-generated

Your guests and customers order for themselves: at the terminal, at the table or from their own phone. The order is in the cash register right away and wherever it is prepared, with no paper slips and no waiting.

Your customers order for themselves: at the terminal in the store or in the online shop. The order is in the cash register right away and wherever it is prepared, with no paper slips and no waiting.

Ordering at the table: OrderTab

Three ways for the service to settle the bill.

Software: SW-OT

The service takes the order at the table and sends it to the kitchen and the till. How the bill is settled afterwards depends on the devices in the venue. There are three ways, and they differ in how many devices are needed at the table and where the card payment takes place.

Way 1 · one device · recommended

OrderPayTab with OktoFIN

Order, payment and receipt run on a single device. The service takes the order at the table, sends it to the kitchen and settles the bill right there.

  • Order and payment in one flow
  • Contactless cards and mobile payment methods directly on the device
  • Tip suggestions on the display
  • Digital receipt via QR code, no mobile printer
  • No second card payment device
OktoFINMore about OktoFIN-ONE

One device, one flow.

OrderPayTabOrder
Kitchenticket at once
Paymenton the device
Receiptas QR code
Way 2 · three devices

OrderTab with a separate card device

The familiar setup for venues that keep their card payment device with their current provider. The order goes via the OrderTab to the kitchen and the till. The bill is settled on the mobile card device, the receipt comes from the belt printer.

  • Orders and kitchen as usual via the OrderTab
  • Card payment via the mobile device of your own provider
  • Receipt from the mobile printer on the belt
  • Three devices to carry, charge and maintain
  • The amount is entered again on the card device
Service staff with OrderTab, card device and printer on the belt

Order terminal, card device and printer: the service carries three devices.

OrderTabOrder
Kitchenticket at once
Card deviceown provider
Printeron the belt

Way 3 · one device, payment at the till

OrderTab without payment on the device

Here the OrderTab only takes the order. The service triggers the bill on the OrderTab, and it is ready at the till right away. The card payment device is fixed at the till, where the payment is carried out and the receipt is printed.

  • Orders and kitchen via the OrderTab
  • Payment triggered at the table, carried out at the till
  • Card payment device fixed at the till, no second mobile device
  • For card payments the service walks to the till

The OrderTab stays the device at the table. The payment moves to the till.

OrderTabOrder
Kitchenticket at once
Tillcarries out
Card deviceat the till

Cash works on all three ways. The service always takes cash, including change, at the table and books it directly on the device. The ways only differ for card payments.

Two Self Order Terminals in the dining room of a restaurant, the menu on the screenTwo Self Order Terminals in front of the fresh food counter of a supermarket, above them the pickup monitor with the order numbers

Self Order Terminals

Guests and customers order on the screen themselves.

Customers order on the screen themselves.

Software: SW-SOT

Guests and customers make their choice on the screen, and the order appears right away where it is prepared, in hospitality on the kitchen stations. Payment is made straight away at the terminal by card or on the way out at the till.Customers make their choice on the screen, and the order appears right away where it is prepared. Payment is made straight away at the terminal by card or on the way out at the till. At the counter the service staff take the same orders on the order terminal. The examples on this page show the process in a restaurant.

Order and pay by card

Self Order Terminal with card payment

Guests and customers order at the terminal and pay by card right there. They get a receipt with an order number, and the order arrives immediately wherever it is prepared.

Customers order at the terminal and pay by card right there. They get a receipt with an order number, and the order arrives immediately wherever it is prepared.

  • Card payment at the terminal with OktoFIN or a ZVT-compatible card payment terminal
  • Receipt with order number directly at the terminal
  • The number appears on the pick-up monitor as soon as the order is marked as ready
  • Guests who want to pay cash choose “Pay at the till”
Menu on the Self Order Terminal with categories and items with picture and priceSelection from the fresh food counter on the Self Order Terminal with categories and items with picture
Cart on the Self Order Terminal with the choice between card payment and payment at the tillCart on the Self Order Terminal with the choice between card payment and payment at the till

How the guest orders

From the start screen to the kitchen

  1. Start screen with a promotion, a homemade lemonade
    Start screen

    The start screen shows your promotions. A tap starts the order.

  2. Choice between dine-in and takeout
    Dine in or take out

    Each option with its own prices and range.

  3. Menu with categories on the left and items with picture and price
    Selection

    Items with picture and price, with the cart always visible at the bottom.

  4. Choice of extras at a surcharge for a dish
    Extras

    Extras at a surcharge, requests such as “no onions” as options.

  5. Cart with the choice between card payment and payment at the till
    Payment

    By card at the terminal or “Pay at the till”.

  6. Confirmation that the order has reached the kitchen
    Done

    The order has reached the kitchen.

The screens are from live operation at bona’me.

Order, pay at the till

Self Order Terminal

The guest enters their order at the terminal. It is stored on an RFID guest card and goes to the kitchen stations. The pager calls them as soon as they can collect. On the way out the till calls up the order via the card and settles it.

  • Order on the guest card, billing at the till
  • The pager names the station where the order is ready
  • Orders visible on kitchen station, kitchen printer and till
Orderingat the terminal
Guest cardstores the order
Kitchen stationPager calls the guest
TillBilling via the card
Showcase

bona’me Restaurants

The bona’me restaurants are busy. Guests should still be able to order in peace while the kitchen and the till keep running. Every guest receives an RFID guest card at the entrance on which their orders are stored.

Orders are placed at the Self Order Terminals in the dining room, billing takes place at the till on the way out.

Dining room of a restaurant with tables and chairs

From 10 to 32 inches. The Self Order Terminals run in portrait and in landscape format, free-standing, on the counter or on the wall.

OktoWaitlist pick-up monitor. Guests and customers see on the screen which orders are ready.Customers see on the screen which orders are ready. More

Design

Custom design

Start image or start film, logo, background and font color and the typeface are set to your specifications.

Three floor-standing Self Order Terminals with different screens: start screen, menu and dishesThree floor-standing Self Order Terminals, each with its own look: supermarket, bakery and delicatessen

Order Terminals

Software: SW-ORD

The order terminal is a cash register without a cashier function. With this terminal, your staff take orders and send them to the kitchen or the pick-up point.

The orders can be booked on tables or guest cards, which are paid later at the check-out cash register.

Order terminal in a restaurant
Guest at a restaurant table holding a phone with the menu, a plate of pasta in frontHand holding a phone in front of the fresh food counter of a supermarket, the store’s online shop on the phone
Mobile OrderingOnline shop

Ordering on your own phone

Your store online

On site, on the go or from home.

The same shop on every device.

Software: SW-SHP

Your guests and customers order in the browser of their own phone. There is nothing to download: scan the QR code, tap the link or enter the address of your shop.

Your customers shop in the browser, on their phone as well as on their computer. There is nothing to download: scan the QR code, tap the link or enter the address of your shop.

The same shop serves the table in the restaurant, collection, the delivery service, the hotel room and retail. Articles, prices and descriptions come from inventory management, orders arrive at the till and the OktoPOS Manager, and in hospitality also at the kitchen station.

Articles, prices and descriptions come from inventory management, and orders arrive at the till and the OktoPOS Manager. You do not need an interface to a third-party shop system.

Digital menu

The menu as a QR code at the entrance

Displaying the menu at the entrance is required and has to be reprinted with every change. With a QR code at the door your guests see the current menu on their phone. If the feature is enabled, they order straight away.

  • Always the current menu, no reprint after changes
  • Prices, allergens and nutritional values from inventory management
  • Time-controlled articles, for example breakfast and lunch menu
  • Order directly from the menu once you enable it
Take Away App

Pre-order, pay, collect

Your guests order for collection on the phone and pay in the app or on site. The order appears immediately on the kitchen station, at the till and in the OktoPOS Manager.

  • Payment in the app or on collection
  • Orders only from the radius you define
  • Time-controlled articles, for example breakfast and lunch menu
  • The same articles and prices as at the till
Hand holding a paper bag labelled Pizza Box against a yellow background

QR code for the hospitality demo shop
Demo shop

An order for collection, just as your guests see it.

Bring Your Own Device

The guest orders at the table

A QR code on the table opens the menu on the guest's phone, the table number is already in the code. The guest orders and pays, the service brings the food. No device in the house that you have to buy, charge or clean.

  • Table number via the QR code, no input
  • Re-order without waiting for the service
  • Pay on the phone or with the service as usual
  • The order goes straight to the kitchen and the till
Table stand with QR code on a restaurant table, next to it a hand with the phone and the open ordering shop

QR code for the hospitality demo shop
Demo shop

Ordering at the table, just as your guests see it.

Hotel

Room, lobby and pool

Whether in the room, in the lobby or at the pool: your guests order food and drinks on their own phone. A QR code on the table or in the room is enough, tablets or fixed devices are not needed. The order arrives with the room number in the kitchen, at the till and in the hotel software.

Room service

Ordering from the room

The QR code is in the room, the room number is in the code. The guest orders from the room, the order goes to the kitchen, the till and the hotel software. No tablets, no installation in the room.

Lobby

Ordering in the lobby

Whoever waits in the lobby does not like to wait for the service as well. A QR code on the table opens the menu, the guest orders, the kitchen gets it immediately.

Armchairs and a table in a hotel lobby, on the table a stand with a QR code, in front a hand with the phone and the menu
Pool and beach

Ordering from the sun lounger

At the pool, on the beach and on the terrace there is often no staff for service at the lounger. With a QR code on the side table the guests order themselves, the order goes to the kitchen and the till, the service brings it.

QR code for the hospitality demo shop
Demo shop

Ordering at the table, as in the lobby, the room and at the pool.

Shops

Selling outside your premises

With the integrated shop system you sell online, for collection or with delivery. The articles come from inventory management, orders arrive at the till and the OktoPOS Manager, and in hospitality also at the kitchen station. You do not need an interface to a third-party shop system.

Delivery service

Shop for the delivery service

For pizza, sushi, salads and everything that is freshly prepared and delivered right away. Orders from the shop and by phone come together in one list in the OktoPOS Manager, where you plan the routes.

  • Online payment or cash at the door
  • Phone orders in the same list
  • Route planning by workload, preparation time and distance
  • Driver assignment and driver settlement
  • Customer database with order history
Small delivery car with the logo of a sushi kitchen on its way through the city
Delivery platforms

Lieferando, Uber Eats and Wolt directly on the till

Software: API-DEL

Via an aggregator interface, orders from the twenty most important delivery platforms such as Lieferando, Uber Eats, Foodora and Wolt (all platforms) are transferred directly to the till and the kitchen station. Orders no longer have to be entered into the till by hand, the paper printout is no longer needed.

Retail

Online shop for retail

The web shop uses the same articles as your till. Prices, descriptions, photos and stock come from inventory management, there is no second maintenance. You also show the same articles up to date on your own website.

  • Progressive web app: adapts to every screen, from the phone to the desk
  • Nothing to download, a current browser is enough
  • One article master for store and shop
  • Prices per branch and sales channel
  • Up-to-date articles and offers on your website
  • Invoice as a PDF for the customer
The same web shop on a laptop and on a phone

QR code for the hospitality demo shopQR code for the retail demo shop
Demo shopsDemo shop

Try out the shop just as your customers see it.

AI assistant, tips, collection message, geofencing and twenty more.

Show all features

OktoPOS - Pioneer of Electronic Menu Cards

Software: SW-EM, SW-SEM


Our e-menus are ideal for restaurants, food trucks, hotels, meeting rooms, and office environments.

The easy maintenance of our e-menus ensures that your offers are always up-to-date. Learn more about the possibilities offered by our electronic menu cards.

Restaurants

Benefit from the various advantages for customers and operators.


Electronic menus do not replace service staff, but support them. The time that is saved can be used for better service. At the same time, it is guaranteed that the guests get access to all information about the products, such as allergens.

Sushi Factory restaurant service staff with e-menu
E-Menu with leather case, guest information on display

Nutritional values are calculated on the basis of the recipe and can be displayed on the e-menu.

Take advantage of the technology to change and add menu items with little effort. Test new drinks or take slow-sellers off the menu.

Create seasonal promotions and change the menu for lunch, dinner and the weekend.

Sold-out products can be hidden by the kitchen at the push of a button.

With the use of e-menus, orders are entered directly into the system without any need for your staff to do so.

Foodtruck on a blue background

Food Trucks

Queue Management for Mobile Sales Units.


Food trucks have a customer peak at lunchtime, at catering jobs, and at events.

Food truck, tables and chairs with guests

With a mobile e-menu that is set up in front of the truck, orders can be taken contactlessly and are sent to the kitchen.

The e-menu system manages the situation. No more misunderstandings, customers are satisfied and the kitchen perfectly organized. With the help of the e-menu, a food truck can be staffed with up to one person less than without the e-menu.

Hotel Rooms and Lobbies

The order terminal for room, lobby and lounge.

The terminal sits in the room, in the lobby, in the lounge and anywhere service staff cannot be present all the time. Guests see the menu with photos and descriptions, make their choice and send the order. It arrives on a printer or a monitor in the kitchen and is stored for the bill.

Room Service

The terminal in the room

The terminal lies on the table or hangs on the wall. Guests choose from the menu instead of spelling things out on the phone. The order goes straight to the kitchen and the other departments.

  • Attractive pictures on the menu
  • Varying offers depending on daytime
  • Hotel information and further services
  • Multilingual, no misunderstandings on the phone
  • Orders are stored for billing/invoicing
E-Menu in a leather cover on a table in front of the sofa in a hotel room
Lobby and lounge

The terminal in the lobby

Guests choose a drink or a snack. The order is prepared in the kitchen and delivered to the location of the terminal. The printout names the terminal the order came from.

The terminal runs on the hotel's Wi-Fi. It stands on the table, on a stand or on the wall. On request it is connected to the OktoPOS Cash till.

Order terminal on a curved wooden stand in a hotel lounge

Service where nobody is standing. Service staff are valuable, not always available and expensive. The terminal serves the areas that no continuous service covers.

Offices & Meeting Rooms

Order-Terminals for Offices and Business Centers.


Simplify workplace catering with our digital e-menus. Employees and guests can easily order food and drinks via tablet or smartphone, right from their desk or during meetings. Ideal for modern companies looking to combine service, efficiency, and convenience in one smart solution.

E-Menu in office space

Simplified processes thanks to orders via terminals. Orders appear in the assigned departments/sections.

  • Catering orders for meetings
  • Materials orders
  • Option to bill orders to employees or cost centers using employee cards

Meeting Rooms


Order Drinks, Food and Supplies.

Place an order terminal in your meeting and conference room.

  • Repeat orders without disturbance
  • Collection of orders for billing
  • Order presentation-equipment and office-supplies
  • Service calls

The order terminals can be placed on the table or be mounted on the wall and are connected via Wi-Fi.

E-Menu on table in meeting room

E-Menu Functions

E-Menus and Order Terminals with Advanced Features.


The E-Menu offers a modern, digital alternative to traditional menus, no paper needed. Guests can easily view and order food and drinks via smartphone or tablet. This saves time, reduces errors, and boosts customer satisfaction. Perfect for restaurant businesses with multiple locations: content can be managed centrally and customized individually.

OktoPOS is a pioneer of electronic menus. The OktoPOS E-Menus are characterized by a complete integration into the overall system from the kitchen control to the cash register.

Articles that are no longer available can be deactivated with the kitchen terminal. In addition, different menu cards can be activated for different days of the week and different times (breakfast, lunch, dinner, etc.).

Different menu cards can be defined for areas, e.g. restaurant, bar, take away, etc. Each branch can use a different set of products on the menu card.

Depending on the configuration, e-menus can be combined with contactless customer cards (RFID).

E menu with salad on display

Features


  • Standard layout or individual layout
  • Article and picture import from OktoPOS Manager with the touch of a button
  • Menu categories
  • Article overview and detail view
  • Article description with text and photo
  • Shopping basket with indication of total value
  • Sending of orders to kitchen and cash register
  • Display of prior orders
  • Multi-lingual
  • Vegetarian filter
  • Allergen filter
  • Nutrition value calculator
  • Side orders
  • Customizable articles (e.g. custom salad, etc.)
  • Ways of preparation ( cooking levels) (medium, well done, etc.)
  • Combo menus (with free and extra-cost items)
  • Cross selling
  • Wine recommendation
  • Waiter call
  • Billing on tables or contactless guest chip cards
  • Different menu cards for different branches (articles, prices)
  • Different menu cards for in-house and take away (articles, prices, VAT)
  • Integration of information and promotion
  • Integration of apps / website

Menu Administration

The menu cards are managed in the web-based OktoPOS Manager. Updates are deployed to the order terminals with the press of a button.

Kitchen


Choose from a simple network-printer, kitchen-monitor or both. The network printer prints the orders and the location where the order came from.

The kitchen monitor lists the orders with details and timing. Even the recipe can be displayed. The kitchen monitors also offer the option to deactivate and activate items on the menu cards instantly. Profiles can be created. For example, morning, evening, night, weekend, etc.

Orders can be routed to different kitchens/bars and stations, depending on the item and time of operation.


Advantages

E-Menu Advantages for Customers and Operators.

Restaurant staff with e-menu example

Nutrition values

More information

Allergen information and filter

Article description

Article photos

E-Menu with leather case, guest information on display

Relaxed Way of Ordering Without Pressure

Guest with e-menu at restaurant table

Service Call

E-Menu at table and restaurant staff

Orders go Directly to the Kitchen

Kitchen monitor in restaurant kitchen

Simple Re-Ordering (e.g. Drinks)

Restaurant table with retractable e-menus

Combo Menu Compilation

E-Menu tablet with side order selection
Restaurant e-menu tablet with order overview

Cost Overview Order History

Multilingual

E-Menu tablet with language selection

Satisfied Guests


The acceptance of electronic menus has increased continuously in recent years. 92% of restaurant guests rate the OktoPOS e-menus as “very good”.

Advantages for Restaurant Operators

Update the menu at the touch of a button

Easily add and delist items

Seasonal offers

Elimination of printing costs

Labor savings through direct booking in the kitchen and checkout by the guest

Increased security and control through secure recording of orders

Compliance with legal regulations by declaring allergens

Cross selling (wine recommendations, etc.)

More repeat orders (drinks, dessert, etc.)

Hide items that are temporarily unavailable

Change menu profiles at the touch of a button (evening menu, etc.)

Integration of information and advertising

Branch differentiation

Locations

From Restaurants to Hotel-Rooms.

The Food-Order-Terminal can be placed anywhere within your Wi-Fi network.

For example:

  • Lobbies
  • Lounges
  • Meeting rooms
  • Restaurants
  • Bars
  • Pools
  • Guest rooms

Ask about the different styles of the pedestal that fit your needs. Depending on the location, we offer different set-up options.

Choose between:

  • Mobile (Cover)
  • Table stand mobile
  • Table stand fix
  • Low floor stand
  • High floor stand
  • Wall mount
Mobile (Cover)

The mobile version is the most flexible alternative and helps to keep investment low, when the menus are brought to the customer tables.

The loss of devices is generally lower than expected, but it depends significantly on the situation. In a well-organized restaurant, the loss is typically close to zero.

The cover protects your device from damage.

We recommend a cover made of high quality genuine leather. Covers of synthetic leather and other materials wear out after only a few months.

E menu with salad on display
Table Stand Fix

A fixed table stand is recommended in situations where the e-menu has a fixed position and should not be moved. The orders are taken at the location of the e-menu.

E-Menu L-Case table display
Table Stand Mobile

The mobile table stand is recommended for environments where the e-menu has a fixed position but should still be flexible for customer needs. For example, as a takeaway order terminal.



High Floor Stand

A high floor stand is recommended when guests order while they are standing, e.g. at a takeaway order terminal or in a waiting queue.



Wall Mount

A wall mount is ideal for meeting- and hotel-rooms. This guarantees that the e-menu stays in its place.

A wall mount is available as a surface-mounted or flush-mounted solution.



Low Floor Stand

A low floor stand is ideal for lounge areas and lobbies.

Food order terminal in a lobby

Technology

Proven Technology.

The menu cards are equipped with a rechargeable battery and are connected to the local Wi-Fi.

Orders are transferred via a mini-server to the kitchen. The kitchen monitors and printers are connected to the local network (LAN).

Infographic, e-menus connected to server via Wi-Fi

Design

Use our Standard Layout or get your Custom Design.

Various e-menu design interfaces
Various e-menu interfaces as an example
Sushi Factory E-Menu Design Example
Layout

We recommend to use our standard layout for the design of the e-menu. The buttons and icons can be individualized. By using your own article photos, the e-Menu will reflect the corporate image of your company.

Take advantage of regular updates by using our standard layout.

If you prefer using your own layout, our designers are happy to help according to your specifications. The individualized user-interface uses the OktoPOS standard e-menu engine as a basis.

Retractable e-menu in restaurant table
Photos

Laptop, item list with product images

High-quality and inspiring product photos are essential for digital menus. The photos need to be uploaded in the OktoPOS Manager in a certain size and format. Our digital menu cards generally have a resolution in the range of 2K. Depending on the device, the resolution may be lower.

Guest Cards

For Storing Guest Orders on Chip Cards for Later Payment.

Software: SW-RFID

The RFID control center manages orders on guest cards. Customers receive a card at the entrance. Orders are stored on this card.

This can be done with the following OktoPOS modules:

  • Cash Register
  • OrderTab
  • E-Menu

Open cards can be listed at the cash register. The articles on different cards can be merged or split. Payment at the cash register is easy by just placing the cards on a reader.

RFID Guestcard Process Steps