|
Delivery Method |
Time |
Cost |
|
Express Delivery |
If order is placed before 12 PM, it will be shipped on the same day and delivered before 9 PM. All orders placed after cut off time will be prioritized the next day. |
Free for orders above 179 KD.
2 KD fee will apply for orders that are under this amount |
|
Standard Delivery |
4 to 7 working days across all cities within Kuwait |
Free for any order value |
|
Click and Collect |
Click and Collect option is only available in Avenues Mall. Orders are ready for pick up within 2 hours after the order is placed
|
Free for any order value |
Once the order is ready to be shipped, you will receive an SMS to confirm your delivery address, once confirmed, your order will be shipped right away.
If the delivery address is not confirmed, we will still attempt to deliver the order to the address added when the order was placed. Our in-house driver will call you while he on the way to you.
If you would like to return an item bought from our online website, simply reach out to our Customer Care team. Our team will book your return and a courier partner will pass by within 3 to 5 working days to collect your item. Once your item is received and inspected, you will receive a credit note via email which you can use in any of our boutiques.
The refund will be issued to the original payment method for orders placed online.
For cash on delivery orders, the refund will be provided as store credit, which can be used for purchases on our website.