Home Fibre Broadband Plans – Unlimited Data, Local Support – Primo

Home Fibre Broadband Plans – Unlimited Data, Local Support

Home Fibre Broadband with Local Primo Support

Increase your speed and productivity with Primo home fibre broadband!
Primo Ultra-Fast Fibre is available throughout Aotearoa New Zealand.

Do more online at the same time. Work, play, stream and download without waiting around!
Free technical support from our local, friendly team.

+ Bundle with a Primo Mobile plan and save $10 every month on your broadband connection!
(Not available on Fibre Starter Plan)

 

+ Add a Primo Home Phone for only $10 every month!

Advertised plans effective from September 1st 2026. All prices are the monthly charge and include GST.

For connections outside of Taranaki in Northpower (Northland), Enable (Canterbury) or Tuatahi (Waikato/Bay of Plenty) areas, plans are all open term, and do not include a router (Purchase a router from Primo, or BYO device).

Reported speeds shown are national peak time average speeds based on the Commerce Commission’s Measuring Broadband New Zealand (MBNZ) report.

Installation Info

Open term / No contract

Free connection.

Purchase Primo router for $199 up-front or over 12 months interest free.

Customers can use their own compatible router (BYO) if they prefer.

Primo will support the fibre connection itself, but support for customer-supplied routers and Wi-Fi equipment will be limited.

Moving house? Contact our Customer Success Team for further information about reconnecting.

Primo provides free technical and fault finding support for Primo supplied gear, however where a fault is found to have been caused by the customer, and/or a technician is called to site, we reserve the right to charge for the call out and any equipment replaced.

Router courier fee $20 or picked up from our office.

For your guide to the Tuatahi First Fibre installation process click here or Chorus installation click here.

Plan changes

Plan changes can be requested at any time and take effect on 1st of the month.

Plan Changes requiring a speed change, incur a fee of one month's charge of the new plan.

Connection Performance

Actual user speeds will vary and are affected by various factors including the hardware and software used, number of devices, time of day, and where the data is coming from.

In order to get the best performance out of your Primo Fibre connection, we recommend;

▶ A quality modem that is capable of supporting ultrafast speeds, such as a router purchased from Primo for fibre connections.

▶ A high-spec laptop or PC, running the latest operating system with all drivers up to date.

▶ For optimum speeds cabling directly to your modem with an ethernet cable is better than Wi-Fi, which can have a large impact on speed.

Primo Home Phone

You can get rid of your copper phone lines altogether and move to our Primo Phone service for only $10.00 (incl GST) per month per line - click here for more info.

Includes 2000 local and 120 national calling minutes, caller ID, call waiting and voicemail.

Low calling charges for mobile and international calls – Take a look here for toll rates (PDF)

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