Stories

The Best Seat in Telecom This October is Your Couch

by Niki Blott, Event & Growth Marketing Manager on Sep 28, 2026 in  Intelligent Commerce  Telecom Industry Address  Telecom Industry Trends 

Every industry has its big-stage moment. The lights dim, the room goes quiet, and a few hundred people lean in at once to hear where things are headed next. For the past two years, the iQmetrix Telecom Industry Address & Product Announcements had that moment on the SummitX stage.

The AI-Connected Telco: Find Your Stage and Your Next Move

by Tanya MacPherson, Director of Growth Marketing on Sep 23, 2026

AI in Telecom Retail  Telecom Industry Trends  Customer Experience 

Diffusion, Not Adoption

by Jeff Vall, Senior Vice President, Corporate Development on Sep 22, 2026

Customer Experience  Data & Analytics  Events & Community  Intelligent Commerce  Mobile Industry 

Your Next Customer May Not Be Human

by Tanya MacPherson, Director of Growth Marketing on Sep 18, 2026

Customer Experience  AI in Telecom Retail  Telecom Industry Trends 

From Connectivity to Commerce: Why Telcos Need the Experience Layer and the Core Together

by Jeff Vall, Senior Vice President, Corporate Development on Sep 17, 2026

Intelligent Commerce  Unified Commerce 

Delayed at Heathrow, Right on Time for the Real Story: What Connected Britain Told Us About the MVNO Boom

by Jan Kuester, Business Development on Sep 15, 2026

Events & Community  Intelligent Commerce  Mobile Industry  Omnichannel Retail Trends  Telecom Industry Trends 

AI Fatigue Is Real. So Are a Few Things You Can’t Ignore.

by Ryan Benoit on Sep 9, 2026

Intelligent Commerce  Customer Experience  AI in Telecom Retail 

What Customers Expect from a Telecom Store Today (and something you won’t expect, at the end of this post)

by Tanya MacPherson, Director of Growth Marketing on Aug 21, 2026

Intelligent Commerce  Customer Experience 

Event-Based Architecture: The Backbone of Real-Time Telecom Commerce

by Renee Mohr, Product Marketing Manager, iQmetrix on Aug 11, 2026

Intelligent Commerce  Point of Sale (POS) Telecom Industry Trends 

AI Transformation Isn’t a Technology Problem. It’s a Talent Problem.

by Niki Blott on Aug 6, 2026

AI in Telecom Retail  Workforce Management  Workplace Culture 

Halfway Through 2026: How Our Five Telecom Retail Predictions Are Holding Up

by Erin Drake, Customer Marketing and Operations Manager, Marketing on Jul 28, 2026

Native vs. Browser-Based POS: Which is Better for Telecom Retail?

by Megan Howse, Senior Vice President, Marketing on Jul 22, 2026

Point of Sale (POS) Telecom Industry Trends  eCommerce 

DTW Ignite 2026: The industry is moving past AI hype. Now we’re figuring out how it all works together.

by Megan Howse, Senior Vice President, Marketing on Jul 2, 2026

AI in Telecom Retail  Events & Community 

AI Made Every Telecom Channel Smarter – So Why Does the Customer Experience Still Feel Broken?

by Jason Raymer, SVP of Revenue & Client Experience on Jun 16, 2026

When the Store Already Knows You: iQmetrix at DTW 2026

by Sam Moses, VP, Solutions Architecture on Jun 8, 2026

Events & Community  AI in Telecom Retail 

iQmetrix at DTW Ignite 2026: AI Isn’t Improving Commerce. It’s Breaking the Model.

by Niki Blott on May 29, 2026

AI in Telecom Retail  Events & Community 

Telco Retail: Going Phygital at The Dawn of AI Commerce

by Harry Baldock, Editor, Total Telecom on Apr 8, 2026