771+ Agents

Browse All AI Agents

Comprehensive directory of ServiceNow AI Agents across all categories and product lines.

771

Total Agents

68

Categories

2

Platform Releases

Free

Community Resource

ACC(1 agents)

Agent Client Collector (ACC) Diagnostic Agent

AIOps(11 agents)

AIOps LEAP IT Service Management AI voice agent

Alert Grouping AI Agent

Alert Impact Summary

Alert Impact Summary Google Chat message management AI agent

Alert Impact Verification AI Agent

AI Agents for AIOps

Alert information retrieval AI agent

AI agents for Observability

View all 11 agents

Box(10 agents)

Box Content Insights AI Agent

Box Data Extraction AI Agent

Box document management AI agent

Box document sharing AI agent

Box folder management AI agent

Box group management AI agent

View all 10 agents

CMDB(1 agents)

DEPRECATED) CMDB life cycle manager AI agent

Coupa(13 agents)

Coupa approval management AI agent

Coupa catalog management AI agent

Coupa contract management AI agent

Coupa inventory management AI agent

Coupa invoice management AI agent

Coupa item management AI agent

View all 13 agents

CRM(32 agents)

Banking CSR customer insights AI agent

Financial Services Operations AI agent collection

Banking CSR support AI agent

Financial Services Operations AI agent collection

Billing account information collector AI agent

Telco Media and Technology AI agent collection

Billing invoice data collector AI agent

Telco Media and Technology AI agent collection

Billing plan recommender AI agent

Telco Media and Technology AI agent collection

Care team operations case creation AI agent

Care Team Operations AI agent collection

View all 32 agents

Customer AI Agents(12 agents)

Appointment management AI agent

Sales Development AI Agents

Customer payment status AI Agent

Telecommunications Media and Technology AI agent collection

Inbound email AI agent

Sales Development AI Agents

Lead disinterest AI agent

Sales Development AI Agents

Lead outreach AI agent

Sales Development AI Agents

On-demand service tester AI Agent

Telecommunications Media and Technology AI agent collection

View all 12 agents

Customer Service Management(16 agents)

Case action AI agent

Customer Service Management

Case context gatherer

Customer Service Management AI agent collection

Case creation AI agent

Customer Service Management AI agent collection

Context validator AI agent

Customer Service Management AI agent collection

Customer information verifier

Customer Service Management AI agent collection

Customer insight AI agent

Customer Service Management

View all 16 agents

EMPLOYEE(41 agents)

Case aggregator AI Agent

Workplace Maintenance Management

Case optimiser AI Agent

Workplace Maintenance Management

CBS Bulk Upload AI Agent

Core Business Suite AI Agent

Chat Visit agent

Workplace Visitor Management

Create a reservation agent

Workplace Reservation Management

Email Visit creation agent

Workplace Visitor Management

View all 41 agents

Employee AI Agents(31 agents)

AI Voice Employee Details Updater

HR Voice AI Agents

AI Voice Employee Holiday Calendar Retrieval

HR Voice AI Agents

AI Voice HR Case Assistant

HR Voice AI Agents

AI Voice Retrieve Worker Profile

HR Voice AI Agents

AI Voice Time Off Requester

HR Voice AI Agents

Benefits enrollment retriever AI agent

HR Service Delivery AI agent collection

View all 31 agents

Employee Experience(1 agents)

Company News & Events AI Agent

AI Agents for Employee Experience

F5 BIG-IP(2 agents)

F5 BIG-IP pool management AI agent

F5 BIG-IP Spoke

F5 BIG-IP server management AI agent

F5 BIG-IP Spoke

Field Service Management(1 agents)

Create work order

Field Service Management

Financial Services Operations(5 agents)

ACH dispute return recommendation AI agent

Financial Services Operations

Dispute communication AI agent

Financial Services Operations

Friendly fraud AI agent

Financial Services Operations AI agent collection

Merchant analysis for disputes AI agent

Financial Services Operations

Nacha operating guidelines check AI agent

Financial Services Operations

GitHub(4 agents)

GitHub branch management AI agent

GitHub issue management AI agent

GitHub repository management AI agent

GitHub source code management AI agent

Google Calendar(4 agents)

Google Calendar access control list management AI agent

Google Calendar Spoke

Google Calendar event management AI agent

Google Calendar Spoke

Google Calendar list management AI agent

Google Calendar Spoke

Google Calendar metadata management AI agent

Google Calendar Spoke

Google Chat(3 agents)

Google Chat member management AI agent

Google Chat Spoke

Google Chat message management AI agent

Google Chat Spoke

Google Chat space management AI agent

Google Chat Spoke

Google Docs(1 agents)

Google Docs document management AI agent

Google Docs Spoke

Google Drive(2 agents)

Google Drive file and folder management AI agent

Google Drive Spoke

Google Drive permission management AI agent

Google Drive Spoke

Google Tasks(2 agents)

Google Tasks Task Management AI Agents

Google Tasks Spoke

Google Tasks Tasklist Management AI Agents

Google Tasks Spoke

GRC(1 agents)

Box Spoke Control Objective Change Agent

GRC Common GenAI(1 agents)

Report a GRC issue

GRC Common GenAI

GRC Shared GenAI(2 agents)

Control Objective Change Agent

GRC Shared GenAI

Risk Suggestion AI Agent

GRC Shared GenAI

Hardware Asset Management(1 agents)

Hardware asset management sourcing AI agent

Now Assist for Hardware Asset Management

Health and Safety(2 agents)

Health and Safety action planner AI agent

AI Agents for Health and Safety

Health and safety incident analysis AI agent

AI Agents for Health and Safety

HR Service Delivery(5 agents)

HR Case transfer AI agent

HR Service Delivery

Offboarding knowledge transfer gather inputs AI agent

HR Service Delivery

Tuition reimbursement pre-approval task creation AI agent

HR Service Delivery

Tuition reimbursement request closure AI Agent

HR Service Delivery

Tuition reimbursement requestor information retrieval AI agent

HR Service Delivery

HR Service Delivery AI agent collection(6 agents)

Employee Self Travel Visa Requestor AI agent

HR Service Delivery AI agent collection

Expense manager AI agent

HR Service Delivery AI agent collection

HR search and notify AI agent

HR Service Delivery AI agent collection

Request Parental Leave of Absence AI agent

HR Service Delivery AI agent collection

Tuition reimbursement request evaluator AI Agent

HR Service Delivery AI agent collection

View Paychecks AI Agent

HR Service Delivery AI agent collection

HR Voice(10 agents)

ACC F5 BIG-IP Spoke HR Voice AI Agent

AIOps Retrieve worker profile voice AI agent

Create work order Employee Details Updater voice AI agent

DEPRECATED) Order Exception Voice AI Agent

Employee Details Updater voice AI agent

Holiday calendar voice AI agent

View all 10 agents

Integration AI Agents(105 agents)

Google Docs Spoke

Google Tasks AI Agents

Google Tasks Spoke

GovNotify message management AI agent

GovNotify Spoke

Jenkins build management AI agent

Jenkins configuration management AI agent

Jenkins job management AI agent

View all 105 agents

Integration Hub(1 agents)

Issue readiness

Integration Hub

IRM Compliance GenAI(3 agents)

Regulatory alert enrichment agent

IRM Compliance GenAI

Regulatory alert recommendation agent

IRM Compliance GenAI

Regulatory change task planning agent

IRM Compliance GenAI

IT(33 agents)

Action Agent

Zero Touch Service Desk

Additional incident context AI agent

IT Service Management AI agent collection

Alert Automation AI Agent

AI Agents for AIOps

Asset Sourcing AI agent

AI Agents for ITAM

Closure Agent

Zero Touch Service Desk

CSDM Business Application to Infrastructure AI Specialist

ITOM AI Agents For Service Mapping

View all 33 agents

IT Service Management AI agent collection(8 agents)

Change CI suggestion AI agent

IT Service Management AI agent collection

Change outage assistant AI agent

IT Service Management AI agent collection

Change Request Plans AI Agent

IT Service Management AI agent collection

Create Incident AI Agent

IT Service Management AI agent collection

ITSM incident resolution plan investigation AI agent

IT Service Management AI agent collection

Link major incident or problem AI Agent

IT Service Management AI agent collection

View all 8 agents

IT Service Management AI voice agent collection(1 agents)

Manage ticket with voice AI agent

IT Service Management AI voice agent collection

ITAM(5 agents)

Asset next best action AI agent

AI Agents for ITAM

Evaluate asset AI agent

AI Agents for ITAM

Purchase order creation AI agent

AI Agents for ITAM

Repair asset AI agent

AI Agents for ITAM

Transfer order creation AI agent

AI Agents for ITAM

Kubernetes(1 agents)

DEPRECATED) Kubernetes secret management AI agent

Manage Order Operations(2 agents)

Manage order operations

Manage Order Operations

Order Exception Voice AI Agent

Manage Order Operations

Microsoft Entra ID(3 agents)

Microsoft Entra ID group management AI agent

Microsoft Entra ID Spoke

Microsoft Entra ID license management AI agent

Microsoft Entra ID Spoke

Microsoft Entra ID user management AI agent

Microsoft Entra ID Spoke

MID Guardian(4 agents)

MID common AI agent

MID keystore AI agent

MID network AI agent

MID upgrade AI agent

Notifications Email Agents(3 agents)

Email Generator Agent

Notifications Email Agents

Intent Executor Agent

Notifications Email Agents

Intent Identification Agent

Notifications Email Agents

Now Assist(1 agents)

Demo Next Best Action Agent Okta group management AI agent

Now Assist AI Agents(2 agents)

Instruction Refinement AI agent

Now Assist AI Agents

Performance analysis AI agent

Now Assist AI Agents

Now Assist for Accounts Payable Operations (APO)(2 agents)

Inquiry resolution provider

Now Assist for Accounts Payable Operations (APO)

Recommend invoice owner

Now Assist for Accounts Payable Operations (APO)

Now Assist for Environmental, Social, and Governance (ESG)(2 agents)

Calculation creation AI agent

Now Assist for Environmental, Social, and Governance (ESG)

Calculation operand AI agent

Now Assist for Environmental, Social, and Governance (ESG)

Now Assist for Integration Hub(2 agents)

Meeting scheduler AI agent

Now Assist for Integration Hub

Survey Analysis AI agent

Now Assist for Integration Hub

Now Assist for Legal Service Delivery(1 agents)

Resolution Action AI Agent

Now Assist for Legal Service Delivery

Now Assist for SOM for Telecommunications(2 agents)

Order Enrichment AI agent

Now Assist for SOM for Telecommunications

Order Fulfillment AI agent

Now Assist for SOM for Telecommunications

Now Assist for Strategic Portfolio Management (SPM)(1 agents)

Validate the work item and generate stories AI agent

Now Assist for Strategic Portfolio Management (SPM)

Now Assist for Supplier Lifecycle Operations (SLO)(2 agents)

Supplier data validator AI agent

Now Assist for Supplier Lifecycle Operations (SLO)

Supplier document strategy generator agent

Now Assist for Supplier Lifecycle Operations (SLO)

Now Assist for Vulnerability Response(1 agents)

VR data retrieval agent

Now Assist for Vulnerability Response

Now Assist in Contract Management(3 agents)

Contract Repository AI agent

Now Assist in Contract Management

Search contracts AI agent

Now Assist in Contract Management

Smart Documents Agent

Now Assist in Contract Management

Now Assist Requestor(1 agents)

Approval Assistance Agent Document and visual insights AI agent

Now Assist Requestor

Observability(3 agents)

Dynatrace analysis AI agent

AI agents for Observability

Kentik analysis AI agent

AI agents for Observability

New Relic analysis AI agent

AI agents for Observability

Platform(3 agents)

Client Collector (ACC) Diagnostic Agent

Next action recommendation AI agent

Platform AI Agents and Skills

Record field value prediction AI agent

Platform AI Agents and Skills

PLATFORM(70 agents)

Access Observer Configuration Manager

Now Assist for Vault

Access Validation for Privacy Advanced Configurations

Now Assist for Vault

Agentic debugging and optimization Parent AI Agent

Now Assist AI Agents

AI Search Configuration Agent

AI Search Admin Console

AI Search XCC Agent

External content connectors - Now assist agent

Automation Finder

Now Assist for Automation Center

View all 70 agents

Platform AI Agents(29 agents)

Approval Assistance Agent

Now Assist Agents for requestor

Demo Next Best Action Agent

Now Assist AI Agents

Document and visual insights AI agent

Now Assist in Document Intelligence

Email action and information AI agent

Platform AI Agents and Skills

Email on Existing Parent Lead

Platform AI Agents and Skills

Email to new Task Creation

Platform AI Agents and Skills

View all 29 agents

Platform Usecase(8 agents)

ATF troubleshooting agent

Platform Usecase

Incident trends analyzer

AI Agents Platform Usecase

Problem investigator

AI Agents Platform Usecase

Survey analyzer

AI Agents Platform Usecase

Survey filling answer suggester

AI Agents Platform Usecase

Survey filling data collector

AI Agents Platform Usecase

View all 8 agents

Procurement & Supplier AI Agents(16 agents)

Calculate contract lead time AI agent

Now Assist in Contract Management

Contract record handler AI agent

Now Assist in Contract Management

Extract contract metadata AI agent

Now Assist in Contract Management

Guided checkout agent

Procurement & Supplier AI Agents

Invoice Inquiry Data Collector

Account Payable Operations

Invoice resolution provider

Now Assist for Accounts Payable Operations (APO)

View all 16 agents

Risk & Security AI Agents(16 agents)

CISA vulnerability analysis AI agent

Now Assist for Vulnerability Response

Exchange online integration handling AI agent

Now Assist for Security Incident Response (SIR)

Issue action plan AI agent

GRC Common GenAI

Microsoft security copilot agent

Security Incident Response integration with Microsoft Security Copilot

Observable analysis AI agent

Now Assist for Security Incident Response (SIR)

Remediation compliance analysis AI Agent

Now Assist for Vulnerability Response

View all 16 agents

SECURITY & RISK(1 agents)

EDR Agent

Now Assist for Security Incident Response (SIR)

Service Bridge Provider(2 agents)

Registration Error Monitor

AI Agents for Service Bridge Provider

Registration Initiator

AI Agents for Service Bridge Provider

ServiceNow Store AI Agent Marketplace(95 agents)

ActiTrack (ServiceNow Store)

NATLEX Technology Solutions Pvt Ltd

Agentic AI - App Certification Optimizer (ServiceNow Store)

Agentic AI - Automated KB Generation (ServiceNow Store)

Agentic AI - CMDB CI Mapping Assist (ServiceNow Store)

Agentic AI - Knowledge Article Optimizer (ServiceNow Store)

Agentic AI - Optimizer (ServiceNow Store)

View all 95 agents

SPOKES(65 agents)

Docusign eSignature account management AI agent

Docusign eSignature Spoke

Docusign eSignature bulk envelopes management AI agent

Docusign eSignature Spoke

Docusign eSignature document management AI agent

Docusign eSignature Spoke

Docusign eSignature document signature AI agent

Docusign eSignature Spoke

Docusign eSignature envelope management AI agent

Docusign eSignature Spoke

Docusign eSignature group management AI agent

Docusign eSignature Spoke

View all 65 agents

Technology AI Agents(46 agents)

Alert analysis AI agent

AI Agents for AIOps

Alert handling AI agent

AI Agents for AIOps

Alert history analysis AI agent

AI Agents for AIOps

Alert verification AI agent

AI Agents for AIOps

Analyze Potential Impact Agent

ITOM AI Agents For Service Mapping

Categorize ITSM incident AI agent

IT Service Management AI agent collection

View all 46 agents

Telecommunications Media and Technology AI agent collection(2 agents)

Customer interaction context gatherer AI agent

Telecommunications Media and Technology AI agent collection

Ticket creation AI agent

Telecommunications Media and Technology AI agent collection

UI Generation(1 agents)

UI Builder Agent

X (Twitter)(1 agents)

Box AI Agent

Zero Copy Connector for ERP(3 agents)

ERP action invoker AI agent

Zero Copy Connector for ERP

ERP data fetcher AI agent

Zero Copy Connector for ERP

ERP output formatter AI agent

Zero Copy Connector for ERP