Privacy PolicyYour Data, Protected

Personal Information

• Account Information: Name, email address, password, and profile picture
• Resume Data: Professional experience, education, skills, and contact information
• Job Search Preferences: Location, industry, experience level, and salary expectations
• Communication Data: Messages, feedback, and support interactions

Automatically Collected Information

• Usage Analytics: How you interact with our platform, pages visited, and features used
• Device Information: Browser type, operating system, IP address, and device identifiers
• Performance Data: Error logs, response times, and system performance metrics

Core Services

• Resume Creation: AI-powered optimization and ATS compatibility checking
• Job Matching: Personalized job recommendations based on your profile
• Application Tracking: Managing your job applications and interview schedules

Platform Improvement

• Security: Detecting and preventing fraud, abuse, and unauthorized access
• Analytics: Understanding usage patterns to improve our algorithms and features
• Personalization: Customizing your experience and providing relevant recommendations

Communication

• Service Updates: Important notifications about your account and new features
• Support: Responding to your questions and providing customer service
• Marketing: Sending relevant job opportunities and platform updates (with your consent)

With Your Consent

• Job Applications: When you apply to jobs, your resume is shared with prospective employers
• Team Collaboration: When you share resumes with team members or collaborators
• Public Profiles: Information you choose to make public on your profile

Service Providers

• Cloud Infrastructure: AWS and Google Cloud for secure data storage and processing
• Analytics: Google Analytics and similar tools for usage analytics (anonymized)
• Communication: Email service providers for transactional and marketing emails

Legal Requirements

• Legal Compliance: When required by law, court order, or government request
• Security Threats: To protect against fraud, abuse, or threats to user safety
• Business Transfers: In the event of merger, acquisition, or asset sale (with notice)

Technical Safeguards

• Encryption: All data is encrypted in transit (TLS 1.3) and at rest (AES-256)
• Access Controls: Multi-factor authentication and role-based access permissions
• Monitoring: 24/7 security monitoring and intrusion detection systems
• Backups: Regular automated backups with point-in-time recovery capability

Operational Security

• Employee Training: Regular security awareness training for all team members
• Incident Response: Established procedures for security incident detection and response
• Compliance: Regular security audits and compliance with industry standards

Data Retention

• Active Accounts: Data retained while your account is active and for legitimate business purposes
• Deleted Accounts: Most data deleted within 30 days, some aggregated data may be retained longer
• Legal Requirements: Some data may be retained longer to comply with legal obligations

Data Access and Control

• Access: Request a copy of all personal data we have about you
• Correction: Update or correct inaccurate personal information
• Deletion: Request deletion of your personal data (right to be forgotten)
• Portability: Export your data in a machine-readable format
• Restriction: Limit how we process your personal information

Communication Preferences

• Marketing Emails: Opt out of promotional emails at any time via unsubscribe link
• Job Alerts: Customize or disable job matching notifications in your settings
• Push Notifications: Control mobile and browser notifications through your device settings

Essential Cookies

• Authentication: Keep you logged in and secure your session
• Security: Protect against cross-site request forgery and other attacks
• Preferences: Remember your theme, language, and other settings

Analytics Cookies (Optional)

• Usage Analytics: Help us understand how users interact with our platform
• Performance Monitoring: Track page load times and identify technical issues
• Feature Usage: Measure which features are most valuable to our users

TrueResume operates globally and may transfer your data across international borders to provide our services effectively. We ensure all international transfers comply with applicable privacy laws and maintain appropriate safeguards.

Transfer Safeguards

• Standard Contractual Clauses: EU-approved contracts ensuring GDPR compliance
• Adequacy Decisions: Transfers to countries with adequate privacy protection
• Data Processing Agreements: Binding contracts with all third-party processors

Regional Compliance

• GDPR (EU/UK): Full compliance with European data protection regulations
• CCPA (California): California Consumer Privacy Act compliance for US users
• PDPB (India): Compliance with Indian Personal Data Protection Bill

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes through appropriate channels.

How We Notify You

• Email Notification: For significant changes that affect your rights
• Platform Notice: Prominent notification when you next visit TrueResume
• Updated Date: The "Last Updated" date at the top of this policy will reflect changes