Frequently asked questions
Everything you need to know about using our live captions Chrome extension.
How do the trial and yearly refund guarantee work?
New weekly and monthly subscribers receive 7 days free. The yearly plan is charged immediately. A yearly-plan charge is eligible for a full refund to the original payment method when you contact support within 7 calendar days. Plan-change or proration charges are excluded.
What counts toward my daily limit?
Only active audio processing time counts. Paused or idle time is not counted.
Can I use it on any website?
FlashCaption works on most browser tabs with audible playback, including YouTube, Twitch, browser meetings, courses, and many video sites. Some players or DRM-protected services may limit capture.
What payment methods are accepted?
All major credit cards and other supported payment methods — powered by Stripe.
Can I use FlashCaption without starting a plan?
You can install the extension for free, but live captioning and translation requires choosing a paid plan. Weekly and monthly plans offer a trial; yearly is billed immediately.
Ready to Translate Any Stream in Real-Time?
Install the extension in seconds, then choose a plan. Weekly and monthly include 7 days free; yearly is billed today with a 7-day refund guarantee.