Our Customer Team is available to help you during the opening hours listed below.
Monday: 09:00 - 18:00
Tuesday: 09:00 - 18:00
Wednesday: 09:00 - 18:00
Thursday: 09:00 - 18:00
Friday: 09:00 - 18:00
Saturday: closed
Sunday: closed
You can chat to us using the "Chat" widget in the bottom right of the screen.
You can call us on: 0345 313 0051.
You can reach out to us on X (Twitter) at @Freesatadvice.
Outside of our opening hours you can leave a message via the "Support" widget in the bottom right of the screen and we'll reply to you via email.
If you are an Independent Retailer or Distribution partner, please use [email protected] for support.
If you would like to inform us about a Freesat product safety concern or vulnerability, please visit the Consumer Connectable Product Security page.
Freesat will process your data in accordance with our Privacy Notice.