https://tokodepan.co.id/assets/index-DEJhVxMe.js

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s=t.memoizedProps,c=Is(n,s);a.props=c;var l=a.context,u=n.contextType;o=Gr,typeof u==`object`&&u&&(o=Vi(u));var d=n.getDerivedStateFromProps;u=typeof d==`function`||typeof a.getSnapshotBeforeUpdate==`function`,s=t.pendingProps!==s,u||typeof a.UNSAFE_componentWillReceiveProps!=`function`&&typeof a.componentWillReceiveProps!=`function`||(s||l!==o)&&Fs(t,a,r,o),Ea=!1;var f=t.memoizedState;a.state=f,Fa(t,r,a,i),Pa(),l=t.memoizedState,s||f!==l||Ea?(typeof d==`function`&&(Ms(t,n,d,r),l=t.memoizedState),(c=Ea||Ps(t,n,c,r,f,l,o))?(u||typeof a.UNSAFE_componentWillMount!=`function`&&typeof a.componentWillMount!=`function`||(typeof a.componentWillMount==`function`&&a.componentWillMount(),typeof a.UNSAFE_componentWillMount==`function`&&a.UNSAFE_componentWillMount()),typeof a.componentDidMount==`function`&&(t.flags|=4194308)):(typeof a.componentDidMount==`function`&&(t.flags|=4194308),t.memoizedProps=r,t.memoizedState=l),a.props=r,a.state=l,a.context=o,r=c):(typeof a.componentDidMount==`function`&&(t.flags|=4194308),r=!1)}else{a=t.stateNode,Oa(e,t),o=t.memoizedProps,u=Is(n,o),a.props=u,d=t.pendingProps,f=a.context,l=n.contextType,c=Gr,typeof l==`object`&&l&&(c=Vi(l)),s=n.getDerivedStateFromProps,(l=typeof s==`function`||typeof a.getSnapshotBeforeUpdate==`function`)||typeof a.UNSAFE_componentWillReceiveProps!=`function`&&typeof a.componentWillReceiveProps!=`function`||(o!==d||f!==c)&&Fs(t,a,r,c),Ea=!1,f=t.memoizedState,a.state=f,Fa(t,r,a,i),Pa();var p=t.memoizedState;o!==d||f!==p||Ea||e!==null&&e.dependencies!==null&&zi(e.dependencies)?(typeof s==`function`&&(Ms(t,n,s,r),p=t.memoizedState),(u=Ea||Ps(t,n,u,r,f,p,c)||e!==null&&e.dependencies!==null&&zi(e.dependencies))?(l||typeof a.UNSAFE_componentWillUpdate!=`function`&&typeof a.componentWillUpdate!=`function`||(typeof a.componentWillUpdate==`function`&&a.componentWillUpdate(r,p,c),typeof a.UNSAFE_componentWillUpdate==`function`&&a.UNSAFE_componentWillUpdate(r,p,c)),typeof a.componentDidUpdate==`function`&&(t.flags|=4),typeof a.getSnapshotBeforeUpdate==`function`&&(t.flags|=1024)):(typeof a.componentDidUpdate!=`function`||o===e.memoizedProps&&f===e.memoizedState||(t.flags|=4),typeof a.getSnapshotBeforeUpdate!=`function`||o===e.memoizedProps&&f===e.memoizedState||(t.flags|=1024),t.memoizedProps=r,t.memoizedState=p),a.props=r,a.state=p,a.context=c,r=u):(typeof a.componentDidUpdate!=`function`||o===e.memoizedProps&&f===e.memoizedState||(t.flags|=4),typeof a.getSnapshotBeforeUpdate!=`function`||o===e.memoizedProps&&f===e.memoizedState||(t.flags|=1024),r=!1)}return a=r,ic(e,t),r=!!(t.flags&128),a||r?(a=t.stateNode,n=r&&typeof n.getDerivedStateFromError!=`function`?null:a.render(),t.flags|=1,e!==null&&r?(t.child=wa(t,e.child,null,i),t.child=wa(t,null,n,i)):Js(e,t,n,i),t.memoizedState=a.state,e=t.child):e=yc(e,t,i),e}function cc(e,t,n,r){return Oi(),t.flags|=256,Js(e,t,n,r),t.child}var lc={dehydrated:null,treeContext:null,retryLane:0,hydrationErrors:null};function uc(e){return{baseLanes:e,cachePool:sa()}}function dc(e,t,n){return e=e===null?0:e.childLanes&~n,t&&(e|=Gl),e}function fc(e,t,n){var r=t.pendingProps,a=!1,o=!!(t.flags&128),s;if((s=o)||(s=e!==null&&e.memoizedState===null?!1:!!(Xa.current&2)),s&&(a=!0,t.flags&=-129),s=!!(t.flags&32),t.flags&=-33,e===null){if(bi){if(a?Ga(t):Ja(t),(e=yi)?(e=rf(e,Si),e=e!==null&&e.data!==`&`?e:null,e!==null&&(t.memoizedState={dehydrated:e,treeContext:ui===null?null:{id:di,overflow:fi},retryLane:536870912,hydrationErrors:null},n=ei(e),n.return=t,t.child=n,vi=t,yi=null)):e=null,e===null)throw wi(t);return of(e)?t.lanes=32:t.lanes=536870912,null}var c=r.children;return r=r.fallback,a?(Ja(t),a=t.mode,c=mc({mode:`hidden`,children:c},a),r=Qr(r,a,n,null),c.return=t,r.return=t,c.sibling=r,t.child=c,r=t.child,r.memoizedState=uc(n),r.childLanes=dc(e,s,n),t.memoizedState=lc,$s(null,r)):(Ga(t),pc(t,c))}var l=e.memoizedState;if(l!==null&&(c=l.dehydrated,c!==null)){if(o)t.flags&256?(Ga(t),t.flags&=-257,t=hc(e,t,n)):t.memoizedState===null?(Ja(t),c=r.fallback,a=t.mode,r=mc({mode:`visible`,children:r.children},a),c=Qr(c,a,n,null),c.flags|=2,r.return=t,c.return=t,r.sibling=c,t.child=r,wa(t,e.child,null,n),r=t.child,r.memoizedState=uc(n),r.childLanes=dc(e,s,n),t.memoizedState=lc,t=$s(null,r)):(Ja(t),t.child=e.child,t.flags|=128,t=null);else if(Ga(t),of(c)){if(s=c.nextSibling&&c.nextSibling.dataset,s)var u=s.dgst;s=u,r=Error(i(419)),r.stack=``,r.digest=s,Ai({value:r,source:null,stack:null}),t=hc(e,t,n)}else if(qs||Ri(e,t,n,!1),s=(n&e.childLanes)!==0,qs||s){if(s=Ml,s!==null&&(r=Be(s,n),r!==0&&r!==l.retryLane))throw l.retryLane=r,Hr(e,r),fu(s,e,r),Ks;af(c)||wu(),t=hc(e,t,n)}else af(c)?(t.flags|=192,t.child=e.child,t=null):(e=l.treeContext,yi=cf(c.nextSibling),vi=t,bi=!0,xi=null,Si=!1,e!==null&&_i(t,e),t=pc(t,r.children),t.flags|=4096);return t}return a?(Ja(t),c=r.fallback,a=t.mode,l=e.child,u=l.sibling,r=Yr(l,{mode:`hidden`,children:r.children}),r.subtreeFlags=l.subtreeFlags&65011712,u===null?(c=Qr(c,a,n,null),c.flags|=2):c=Yr(u,c),c.return=t,r.return=t,r.sibling=c,t.child=r,$s(null,r),r=t.child,c=e.child.memoizedState,c===null?c=uc(n):(a=c.cachePool,a===null?a=sa():(l=qi._currentValue,a=a.parent===l?a:{parent:l,pool:l}),c={baseLanes:c.baseLanes|n,cachePool:a}),r.memoizedState=c,r.childLanes=dc(e,s,n),t.memoizedState=lc,$s(e.child,r)):(Ga(t),n=e.child,e=n.sibling,n=Yr(n,{mode:`visible`,children:r.children}),n.return=t,n.sibling=null,e!==null&&(s=t.deletions,s===null?(t.deletions=[e],t.flags|=16):s.push(e)),t.child=n,t.memoizedState=null,n)}function pc(e,t){return t=mc({mode:`visible`,children:t},e.mode),t.return=e,e.child=t}function mc(e,t){return e=qr(22,e,null,t),e.lanes=0,e}function hc(e,t,n){return wa(t,e.child,null,n),e=pc(t,t.pendingProps.children),e.flags|=2,t.memoizedState=null,e}function gc(e,t,n){e.lanes|=t;var r=e.alternate;r!==null&&(r.lanes|=t),Ii(e.return,t,n)}function _c(e,t,n,r,i,a){var o=e.memoizedState;o===null?e.memoizedState={isBackwards:t,rendering:null,renderingStartTime:0,last:r,tail:n,tailMode:i,treeForkCount:a}:(o.isBackwards=t,o.rendering=null,o.renderingStartTime=0,o.last=r,o.tail=n,o.tailMode=i,o.treeForkCount=a)}function vc(e,t,n){var r=t.pendingProps,i=r.revealOrder,a=r.tail;r=r.children;var o=Xa.current,s=!!(o&2);if(s?(o=o&1|2,t.flags|=128):o&=1,B(Xa,o),Js(e,t,r,n),r=bi?si:0,!s&&e!==null&&e.flags&128)a:for(e=t.child;e!==null;){if(e.tag===13)e.memoizedState!==null&&gc(e,n,t);else if(e.tag===19)gc(e,n,t);else if(e.child!==null){e.child.return=e,e=e.child;continue}if(e===t)break a;for(;e.sibling===null;){if(e.return===null||e.return===t)break 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bc(e,t){return(e.lanes&t)!==0||(e=e.dependencies,!!(e!==null&&zi(e)))}function xc(e,t,n){switch(t.tag){case 3:re(t,t.stateNode.containerInfo),Pi(t,qi,e.memoizedState.cache),Oi();break;case 27:case 5:ie(t);break;case 4:re(t,t.stateNode.containerInfo);break;case 10:Pi(t,t.type,t.memoizedProps.value);break;case 31:if(t.memoizedState!==null)return t.flags|=128,Ka(t),null;break;case 13:var r=t.memoizedState;if(r!==null)return r.dehydrated===null?(n&t.child.childLanes)===0?(Ga(t),e=yc(e,t,n),e===null?null:e.sibling):fc(e,t,n):(Ga(t),t.flags|=128,null);Ga(t);break;case 19:var i=!!(e.flags&128);if(r=(n&t.childLanes)!==0,r||=(Ri(e,t,n,!1),(n&t.childLanes)!==0),i){if(r)return vc(e,t,n);t.flags|=128}if(i=t.memoizedState,i!==null&&(i.rendering=null,i.tail=null,i.lastEffect=null),B(Xa,Xa.current),r)break;return null;case 22:return t.lanes=0,Qs(e,t,n,t.pendingProps);case 24:Pi(t,qi,e.memoizedState.cache)}return yc(e,t,n)}function Sc(e,t,n){if(e!==null){if(e.memoizedProps!==t.pendingProps)qs=!0;else{if(!bc(e,n)&&!(t.flags&128))return qs=!1,xc(e,t,n);qs=!!(e.flags&131072)}}else qs=!1,bi&&t.flags&1048576&&mi(t,si,t.index);switch(t.lanes=0,t.tag){case 16:a:{var r=t.pendingProps;if(e=ma(t.elementType),t.type=e,typeof e==`function`)Jr(e)?(r=Is(e,r),t.tag=1,t=sc(null,t,e,r,n)):(t.tag=0,t=ac(null,t,e,r,n));else{if(e!=null){var a=e.$$typeof;if(a===w){t.tag=11,t=Ys(null,t,e,r,n);break a}if(a===D){t.tag=14,t=Xs(null,t,e,r,n);break a}}throw t=ee(e)||e,Error(i(306,t,``))}}return t;case 0:return ac(e,t,t.type,t.pendingProps,n);case 1:return r=t.type,a=Is(r,t.pendingProps),sc(e,t,r,a,n);case 3:a:{if(re(t,t.stateNode.containerInfo),e===null)throw Error(i(387));r=t.pendingProps;var o=t.memoizedState;a=o.element,Oa(e,t),Fa(t,r,null,n);var s=t.memoizedState;if(r=s.cache,Pi(t,qi,r),r!==o.cache&&Li(t,[qi],n,!0),Pa(),r=s.element,o.isDehydrated){if(o={element:r,isDehydrated:!1,cache:s.cache},t.updateQueue.baseState=o,t.memoizedState=o,t.flags&256){t=cc(e,t,r,n);break a}if(r!==a){a=ri(Error(i(424)),t),Ai(a),t=cc(e,t,r,n);break a}switch(e=t.stateNode.containerInfo,e.nodeType){case 9:e=e.body;break;default:e=e.nodeName===`HTML`?e.ownerDocument.body:e}for(yi=cf(e.firstChild),vi=t,bi=!0,xi=null,Si=!0,n=Ta(t,null,r,n),t.child=n;n;)n.flags=n.flags&-3|4096,n=n.sibling}else{if(Oi(),r===a){t=yc(e,t,n);break a}Js(e,t,r,n)}t=t.child}return t;case 26:return ic(e,t),e===null?(n=kf(t.type,null,t.pendingProps,null))?t.memoizedState=n:bi||(n=t.type,e=t.pendingProps,r=Bd(U.current).createElement(n),r[Ge]=t,r[Ke]=e,Pd(r,n,e),it(r),t.stateNode=r):t.memoizedState=kf(t.type,e.memoizedProps,t.pendingProps,e.memoizedState),null;case 27:return 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Js(e,t,t.pendingProps.children,n),t.child;case 12:return Js(e,t,t.pendingProps.children,n),t.child;case 10:return r=t.pendingProps,Pi(t,t.type,r.value),Js(e,t,r.children,n),t.child;case 9:return a=t.type._context,r=t.pendingProps.children,Bi(t),a=Vi(a),r=r(a),t.flags|=1,Js(e,t,r,n),t.child;case 14:return Xs(e,t,t.type,t.pendingProps,n);case 15:return Zs(e,t,t.type,t.pendingProps,n);case 19:return vc(e,t,n);case 31:return rc(e,t,n);case 22:return Qs(e,t,n,t.pendingProps);case 24:return Bi(t),r=Vi(qi),e===null?(a=aa(),a===null&&(a=Ml,o=Ji(),a.pooledCache=o,o.refCount++,o!==null&&(a.pooledCacheLanes|=n),a=o),t.memoizedState={parent:r,cache:a},Da(t),Pi(t,qi,a)):((e.lanes&n)!==0&&(Oa(e,t),Fa(t,null,null,n),Pa()),a=e.memoizedState,o=t.memoizedState,a.parent===r?(r=o.cache,Pi(t,qi,r),r!==a.cache&&Li(t,[qi],n,!0)):(a={parent:r,cache:r},t.memoizedState=a,t.lanes===0&&(t.memoizedState=t.updateQueue.baseState=a),Pi(t,qi,r))),Js(e,t,t.pendingProps.children,n),t.child;case 29:throw t.pendingProps}throw Error(i(156,t.tag))}function Cc(e){e.flags|=4}function wc(e,t,n,r,i){if((t=!!(e.mode&32))&&(t=!1),t){if(e.flags|=16777216,(i&335544128)===i){if(e.stateNode.complete)e.flags|=8192;else if(xu())e.flags|=8192;else throw ha=da,la}}else e.flags&=-16777217}function Tc(e,t){if(t.type!==`stylesheet`||t.state.loading&4)e.flags&=-16777217;else if(e.flags|=16777216,!Wf(t)){if(xu())e.flags|=8192;else throw ha=da,la}}function Ec(e,t){t!==null&&(e.flags|=4),e.flags&16384&&(t=e.tag===22?536870912:Fe(),e.lanes|=t,Kl|=t)}function Dc(e,t){if(!bi)switch(e.tailMode){case`hidden`:t=e.tail;for(var n=null;t!==null;)t.alternate!==null&&(n=t),t=t.sibling;n===null?e.tail=null:n.sibling=null;break;case`collapsed`:n=e.tail;for(var r=null;n!==null;)n.alternate!==null&&(r=n),n=n.sibling;r===null?t||e.tail===null?e.tail=null:e.tail.sibling=null:r.sibling=null}}function Oc(e){var t=e.alternate!==null&&e.alternate.child===e.child,n=0,r=0;if(t)for(var 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9),`, serta kebijakan lain yang ditampilkan oleh Tokodepan dari waktu ke waktu.`]})]},{heading:`Definisi`,list:[(0,Z.jsxs)(Z.Fragment,{children:[(0,Z.jsx)(`strong`,{children:`Tokodepan`}),` berarti penyelenggara Platform marketplace kurasi yang mempertemukan Pembeli, Tamu, dan Penjual terpercaya.`]}),(0,Z.jsxs)(Z.Fragment,{children:[(0,Z.jsx)(`strong`,{children:`Platform`}),` berarti situs web, aplikasi web, Seller Center, halaman operasional, fitur komunikasi, fitur pembayaran, fitur pengiriman, fitur dukungan, dan layanan pendukung Tokodepan.`]}),(0,Z.jsxs)(Z.Fragment,{children:[(0,Z.jsx)(`strong`,{children:`Pengguna`}),` berarti setiap pihak yang mengakses atau menggunakan Platform, termasuk Pembeli, Tamu, Penjual, dan admin/ops sesuai perannya.`]}),(0,Z.jsxs)(Z.Fragment,{children:[(0,Z.jsx)(`strong`,{children:`Pembeli`}),` berarti Pengguna terdaftar yang membeli atau berniat membeli Barang melalui Tokodepan.`]}),(0,Z.jsxs)(Z.Fragment,{children:[(0,Z.jsx)(`strong`,{children:`Tamu`}),` atau `,(0,Z.jsx)(`strong`,{children:`Guest`}),` berarti Pengguna tanpa akun yang menggunakan checkout tamu dan tetap bertanggung jawab atas data kontak, alamat, instruksi, serta transaksi yang diberikan.`]}),(0,Z.jsxs)(Z.Fragment,{children:[(0,Z.jsx)(`strong`,{children:`Penjual`}),` berarti pihak yang telah dikurasi, disetujui, atau diaktifkan Tokodepan untuk menawarkan Barang melalui Toko di Platform.`]}),(0,Z.jsxs)(Z.Fragment,{children:[(0,Z.jsx)(`strong`,{children:`Toko`}),` berarti halaman atau akun operasional Penjual di Tokodepan.`]}),(0,Z.jsxs)(Z.Fragment,{children:[(0,Z.jsx)(`strong`,{children:`Produk`}),` atau `,(0,Z.jsx)(`strong`,{children:`Barang`}),` berarti barang yang ditawarkan Penjual melalui Tokodepan, termasuk informasi judul, deskripsi, foto, kondisi, harga, stok, berat, dimensi, variasi, dan atribut lainnya.`]}),(0,Z.jsxs)(Z.Fragment,{children:[(0,Z.jsx)(`strong`,{children:`Pesanan`}),` berarti permintaan pembelian Barang melalui Tokodepan, termasuk pesanan multi-penjual, invoice, status pembayaran, status pengiriman, komplain, refund, dan catatan operasional terkait.`]}),(0,Z.jsxs)(Z.Fragment,{children:[(0,Z.jsx)(`strong`,{children:`Pembayaran`}

9),` berarti proses pembayaran yang tersedia pada checkout Tokodepan.`]}),(0,Z.jsxs)(Z.Fragment,{children:[(0,Z.jsx)(`strong`,{children:`Penyedia Pembayaran`}),` berarti pihak ketiga yang mendukung pemrosesan pembayaran, termasuk Xendit atau penyedia lain yang diaktifkan Tokodepan.`]}),(0,Z.jsxs)(Z.Fragment,{children:[(0,Z.jsx)(`strong`,{children:`Penyedia Pengiriman`}),` berarti pihak ketiga, aggregator, atau kurir yang mendukung tarif, pickup, pengiriman, pelacakan, atau layanan pengiriman, termasuk Biteship serta kurir yang didukung Penjual.`]}),(0,Z.jsxs)(Z.Fragment,{children:[(0,Z.jsx)(`strong`,{children:`Komplain`}),` berarti laporan dari Pembeli, Tamu, Penjual, atau ops mengenai masalah Pesanan, Barang, Pembayaran, Pengiriman, atau perilaku Pengguna.`]}),(0,Z.jsxs)(Z.Fragment,{children:[(0,Z.jsx)(`strong`,{children:`Refund`}),` berarti pengembalian dana penuh atau sebagian berdasarkan status pembayaran/pengiriman, bukti, dan keputusan operasional Tokodepan.`]}),(0,Z.jsxs)(Z.Fragment,{children:[(0,Z.jsx)(`strong`,{children:`Ledger Penjual`}),` berarti catatan operasional mengenai settlement, komisi, refund, penyesuaian, penahanan dana, dan permintaan pencairan Penjual.`]})]},{heading:`Peran Tokodepan sebagai Marketplace Kurasi`,paragraphs:[`Tokodepan menyediakan Platform marketplace kurasi yang mempertemukan Pembeli dengan Penjual yang diseleksi atau disetujui berdasarkan pertimbangan operasional Tokodepan.`,`Tokodepan dapat meninjau, menyetujui, menolak, membatasi, menangguhkan, menonaktifkan, atau menghapus Toko dan Produk berdasarkan alasan keamanan, kepercayaan, kepatuhan, kualitas layanan, risiko operasional, atau pelanggaran kebijakan.`,`Kecuali dinyatakan secara tegas, Tokodepan bukan pemilik, produsen, importir, distributor, atau pihak yang membuat Barang yang dijual oleh Penjual.`,`Penjual bertanggung jawab atas legalitas Barang, keaslian Barang, ketersediaan stok, akurasi informasi Produk, klaim Produk, harga, pengemasan, pemenuhan Pesanan, dan kepatuhan terhadap peraturan yang berlaku.`,`Tokodepan dapat membantu memfasilitasi transaksi, pembayaran, pengiriman, komunikasi, komplain, refund, dan pencairan dana, tetapi hal tersebut tidak menghilangkan tanggung jawab masing-masing Pengguna atas kewajibannya.`]},{heading:`Akun, OTP, Password, PIN, dan Keamanan`,paragraphs:[`Pengguna wajib memberikan data yang benar, akurat, lengkap, dan terbaru saat membuat akun, menggunakan checkout tamu, mengelola Toko, mengubah data sensitif, atau menggunakan fitur Tokodepan lainnya.`,`Pengguna bertanggung jawab menjaga kerahasiaan password, OTP, sesi login, perangkat, email, nomor telepon, dan PIN sensitif Penjual.`,`Tokodepan tidak akan meminta password, OTP, atau PIN melalui saluran di luar alur resmi Platform.`,`Pengguna bertanggung jawab atas aktivitas yang terjadi melalui akun, sesi, atau perangkatnya, kecuali apabila aktivitas tersebut terbukti terjadi karena kesalahan sistem Tokodepan.`,`Pengguna wajib segera menghubungi Tokodepan apabila mengetahui atau menduga adanya akses tanpa izin, penyalahgunaan akun, kebocoran kredensial, atau transaksi yang tidak dikenal.`,`Tokodepan dapat membatasi fitur, meminta verifikasi tambahan, mengakhiri sesi, menunda transaksi, atau menangguhkan akun apabila terdapat indikasi risiko keamanan, fraud, atau penyalahgunaan.`]},{heading:`Larangan Penyalahgunaan Platform`,list:[`Menggunakan bot, crawler, scraping, emulator, automation, atau metode teknis lain untuk mengakses atau menyalin data Platform tanpa izin.`,`Membuat akun palsu, akun ganda untuk penyalahgunaan, atau menggunakan identitas pihak lain tanpa izin.`,`Melakukan spam, phishing, social engineering, percobaan penipuan, atau pengiriman tautan berbahaya.`,`Memanipulasi harga, stok, ulasan, transaksi, ongkir, promo, komplain, bukti, resi, atau reputasi Toko.`,`Mengajak atau memaksa Pengguna lain melakukan transaksi, pembayaran, pengembalian, atau penyelesaian komplain di luar Tokodepan.`,`Mengunggah konten yang ilegal, menyesatkan, diskriminatif, mengancam, melanggar hak pihak lain, atau tidak sesuai dengan nilai kepercayaan Tokodepan.`,`Mengganggu keamanan, ketersediaan, atau integritas sistem Tokodepan maupun penyedia pihak ketiga yang terhubung.`]},{heading:`Transaksi Pembeli dan Checkout Tamu`,paragraphs:[`Pembeli dan Tamu wajib meninjau informasi Produk, harga, jumlah Barang, ongkir, alamat, pilihan pengiriman, catatan Pesanan, dan ringkasan checkout sebelum melakukan pembayaran.`,`Tamu wajib memberikan email, nomor telepon, nama penerima, dan alamat pengiriman yang aktif, benar, lengkap, dan dapat dihubungi.`,`Kesalahan alamat, nomor telepon, email, instruksi pengiriman, atau informasi lain yang diberikan Pembeli/Tamu dapat menyebabkan keterlambatan, kegagalan pengiriman, pembatalan, atau kendala refund.`,`Pesanan dapat terdiri dari satu atau lebih Penjual. Tokodepan dapat membuat invoice/payment bersama dan memecah Pesanan menjadi beberapa Pesanan per Penjual untuk keperluan operasional, pengiriman, komplain, dan settlement.`,`Pembeli dan Tamu wajib menggunakan alur pembayaran dan komunikasi yang tersedia di Tokodepan. Transaksi, pembayaran, atau kesepakatan di luar Platform berada di luar tanggung jawab Tokodepan.`,`Tokodepan tidak menyediakan metode bayar di tempat/COD pada fase awal ini.`]},{heading:`Pembayaran`,paragraphs:[`Pembayaran diproses melalui metode pembayaran y

9ang tersedia pada checkout Tokodepan dan dapat melibatkan Penyedia Pembayaran pihak ketiga, termasuk Xendit.`,`Pesanan dianggap dibayar hanya setelah Tokodepan menerima konfirmasi dari Penyedia Pembayaran atau melalui proses rekonsiliasi internal.`,`Pembayaran yang gagal, kedaluwarsa, dibatalkan, tidak lengkap, tidak terkonfirmasi, atau ditolak oleh Penyedia Pembayaran dapat menyebabkan Pesanan tidak diproses, dibatalkan, atau memerlukan pembuatan pembayaran baru.`,`Ketersediaan metode pembayaran, batas minimal/maksimal transaksi, biaya, waktu pemrosesan, dan status pembayaran dapat berubah mengikuti konfigurasi Tokodepan dan ketentuan Penyedia Pembayaran.`,`Tokodepan dapat menolak, menunda, membatalkan, atau meninjau pembayaran apabila terdapat indikasi fraud, penyalahgunaan, transaksi mencurigakan, pelanggaran kebijakan, atau masalah rekonsiliasi.`]},{heading:`Harga, Biaya, Komisi, dan Informasi Checkout`,paragraphs:[`Harga Produk ditentukan oleh Penjual kecuali terdapat program, koreksi, atau pengaturan tertentu dari Tokodepan.`,`Biaya pengiriman, biaya layanan, biaya pembayaran, diskon, promo, subsidi, atau biaya lain dapat ditampilkan secara terpisah pada halaman checkout.`,`Penjual wajib memastikan harga Produk, stok, berat, dimensi, dan informasi lain pada listing akurat.`,`Tokodepan dapat mengenakan atau mengelola komisi/platform fee kepada Penjual sesuai pengaturan yang berlaku pada saat Pesanan dibuat.`,`Komisi, refund, penyesuaian, dan biaya lain yang relevan dapat dicatat dan dipotong dari Ledger Penjual atau settlement Penjual.`,`Kesalahan harga atau informasi Produk dapat menyebabkan Penjual diminta memperbaiki listing, Pesanan ditolak/dibatalkan, dana ditahan sementara, atau tindakan lain sesuai keputusan operasional Tokodepan.`]},{heading:`Transaksi dan Kewajiban Penjual`,paragraphs:[`Penjual wajib memproses Pesanan dalam tenggat/SLA yang berlaku pada halaman Pesanan atau arahan ops Tokodepan.`,`Penjual wajib menjaga akurasi stok, harga, berat/dimensi, foto, kondisi, variasi, garansi, klaim, dan deskripsi Produk agar tidak menyesatkan Pembeli.`,`Penjual wajib mengemas Barang secara aman dan sesuai karakteristik Barang untuk mengurangi risiko kerusakan selama pengiriman.`,`Penjual tidak boleh meminta Pembeli atau Tamu bertransaksi, membayar, mengirim data pribadi, atau menyelesaikan komplain di luar Tokodepan.`,`Penjual wajib melindungi data pribadi Pembeli/Tamu dan hanya menggunakannya untuk memproses Pesanan terkait, pengiriman, dan komunikasi yang relevan dengan transaksi tersebut.`,`Penjual bertanggung jawab atas pajak, izin, label, klaim Produk, jaminan, dokumen pendukung, dan kepatuhan hukum yang berlaku atas kegiatan usahanya.`]},{heading:`Pengiriman`,paragraphs:[`Tarif, estimasi waktu tiba, pickup, waybill, dan pelacakan pengiriman dapat bergantung pada alamat, berat/dimensi, jenis layanan, ketersediaan kurir, Biteship, Penjual, serta Penyedia Pengiriman lainnya.`,`Estimasi ongkir dan estimasi waktu tiba bersifat perkiraan dan dapat berubah karena kondisi operasional, batas layanan kurir, cuaca, lalu lintas, kesalahan alamat, kendala pickup, atau faktor lain di luar kendali wajar Tokodepan.`,`Pembeli/Tamu wajib memberikan alamat lengkap, akurat, dan dapat dijangkau kurir.`,`Penjual wajib mengikuti alur pengiriman yang didukung Tokodepan dan tidak boleh memasukkan resi palsu, resi yang tidak terkait Pesanan, metode tidak didukung, atau informasi pengiriman yang menyesatkan.`,`Kurir toko dapat tersedia hanya untuk Penjual, lokasi, jenis Barang, atau Pesanan tertentu yang didukung oleh Platform.`,`Apabila pickup gagal, layanan kurir tidak tersedia, alamat tidak valid, atau terdapat kendala pengiriman, Tokodepan dapat melakukan penjadwalan ulang, pembatalan, perubahan status, atau tindakan operasional lain sesuai kondisi Pesanan.`]},{heading:`Chat, Pesan, Lampiran, dan Konten Pengguna`,paragraphs:[`Tokodepan menyediakan fitur komunikasi untuk mendukung transaksi, pengiriman, dukungan, dan penanganan komplain.`,`Pengguna dilarang menggunakan chat, lampiran, deskripsi Produk, foto, catatan, atau konten lain untuk mengirim konten ilegal, kasar, menyesatkan, spam, tautan berbahaya, penyalahgunaan data pribadi, promosi tidak relevan, atau ajakan transaksi di luar Platform.`,`Tokodepan dapat meninjau pesan, lampiran, bukti, dan konten terkait untuk tujuan dukungan pelanggan, keamanan, pe

9nanganan komplain, audit, pencegahan fraud, moderasi, dan kepatuhan.`,`Pengguna bertanggung jawab atas konten yang dikirimkan atau diunggah melalui akun atau sesi miliknya.`,`Tokodepan dapat menghapus konten, membatasi fitur, menangguhkan akun/Toko, atau melakukan tindakan lain apabila terdapat pelanggaran.`]},{heading:`Komplain, Retur, Refund, dan Penyelesaian Masalah`,paragraphs:[`Komplain, pengembalian Barang, penggantian, dan refund mengikuti Kebijakan Pengembalian, Refund, dan Komplain Tokodepan.`,`Tokodepan dapat meninjau bukti dari Pembeli, Tamu, Penjual, catatan Pesanan, pembayaran, pengiriman, chat, foto, lampiran, dan riwayat operasional untuk mengambil keputusan.`,`Keputusan Tokodepan dapat berupa refund penuh/sebagian, penggantian Barang, pengembalian Barang manual, penolakan komplain, penahanan dana sementara, atau solusi manual lain.`,`Komplain palsu, manipulasi bukti, klaim berulang yang tidak wajar, penyalahgunaan fitur, atau perilaku tidak kooperatif dapat menyebabkan pembatasan akun, pembatasan Toko, atau tindakan operasional lain.`,`Tokodepan tidak bertanggung jawab atas komplain yang berasal dari transaksi, pembayaran, atau kesepakatan di luar Platform.`]},{heading:`Barang Dilarang dan Dibatasi`,paragraphs:[`Produk yang dilarang atau dibatasi mengikuti Kebijakan Barang Dilarang dan Dibatasi Tokodepan.`,`Tokodepan dapat menolak atau menghapus Produk yang ilegal, berisiko tinggi, tidak didukung, memerlukan izin yang belum dapat diverifikasi, melanggar hak pihak lain, atau tidak sesuai standar kepercayaan Tokodepan.`,`Penjual bertanggung jawab memastikan Barang yang dijual legal, asli, aman, sesuai izin/label yang diperlukan, dan tidak melanggar hak pihak lain.`]},{heading:`Keuangan, Ledger, dan Pencairan Penjual`,paragraphs:[`Ledger Penjual adalah catatan operasional yang digunakan Tokodepan untuk mencatat penjualan, komisi, refund, penyesuaian, penahanan dana, dan permintaan pencairan.`,`Pencairan dapat memerlukan rekening bank yang valid, verifikasi keamanan/PIN, data yang sesuai, dan peninjauan ops Tokodepan.`,`Dana dapat ditahan, ditunda, atau disesuaikan apabila terdapat komplain, refund, dugaan fraud, data rekening tidak sesuai, kesalahan input, rekonsiliasi, pelanggaran kebijakan, permintaan otoritas, atau alasan hukum/kepatuhan lainnya.`,`Tokodepan dapat melakukan koreksi ledger apabila ditemukan kesalahan perhitungan, pembatalan, refund, komisi, biaya, atau penyesuaian lain yang relevan.`,`Penjual bertanggung jawab memastikan data rekening benar dan dimiliki/dikuasai secara sah oleh Penjual atau pihak yang berwenang.`]},{heading:`Pembatasan, Penangguhan, dan Pengakhiran Akses`,paragraphs:[`Tokodepan dapat membatasi, menangguhkan, menonaktifkan, atau mengakhiri akses Pengguna/Toko apabila terdapat fraud, penyalahgunaan, pelanggaran kebijakan, barang dilarang, kegagalan SLA berulang, penyalahgunaan data, transaksi di luar Platform, resi palsu, komplain berat, risiko keamanan, atau alasan kepercayaan pengguna.`,`Tokodepan dapat menahan penyelesaian Pesanan, menunda pencairan, meminta klarifikasi, meminta dokumen tambahan, menghapus Produk, membatasi chat, atau mengambil tindakan operasional lain selama proses peninjauan.`,`Pengguna tetap bertanggung jawab atas kewajiban yang timbul sebelum akses dibatasi atau diakhiri, termasuk pemenuhan Pesanan, pengembalian dana, pengembalian Barang, komplain, pajak, dan kewajiban hukum lainnya.`]},{heading:`Layanan Pihak Ketiga`,paragraphs:[`Tokodepan menggunakan atau dapat menggunakan penyedia pihak ketiga untuk pembayaran, pengiriman, keamanan, hosting, email, OTP, infrastruktur, analitik operasional, dan dukungan teknis.`,`Gangguan layanan pihak ketiga di luar kendali wajar Tokodepan dapat memengaruhi login, pembayaran, pengiriman, notifikasi, dukungan, atau fitur Platform lainnya.`,`Pengguna memahami bahwa penggunaan layanan pihak ketiga tertentu dapat tunduk pada kebijakan, batasan teknis, dan waktu pemrosesan dari penyedia terkait.`]},{heading:`Perubahan Layanan dan Kebijakan`,paragraphs:[`Tokodepan dapat memperbarui, mengubah, menambah, membatasi, atau menghentikan fitur Platform dari waktu ke waktu untuk alasan keamanan, operasional, kepatuhan, pe

9ngembangan produk, atau kualitas layanan.`,`Tokodepan dapat memperbarui Syarat dan Ketentuan ini dari waktu ke waktu.`,`Perubahan material dapat diberitahukan melalui Platform dan dapat memerlukan persetujuan ulang sesuai mekanisme yang tersedia.`,`Penggunaan Platform setelah pembaruan berlaku dianggap sebagai persetujuan terhadap pembaruan tersebut, sepanjang diperbolehkan oleh hukum yang berlaku.`]},{heading:`Batasan Tanggung Jawab`,paragraphs:[`Sepanjang diperbolehkan oleh hukum yang berlaku, Tokodepan tidak bertanggung jawab atas kerugian tidak langsung, kehilangan keuntungan, kehilangan kesempatan, kehilangan data yang terjadi di luar kendali wajar Tokodepan, atau kerugian lain yang timbul dari tindakan Pengguna, informasi Produk yang diberikan Penjual, transaksi di luar Platform, gangguan pihak ketiga, kesalahan alamat, pelanggaran kebijakan, atau keadaan di luar kendali wajar Tokodepan.`,`Tokodepan akan berupaya secara wajar untuk menjaga Platform berjalan aman dan andal, tetapi tidak menjamin bahwa layanan akan selalu bebas dari gangguan, kesalahan, keterlambatan, atau risiko keamanan.`,`Ketentuan ini tidak membatasi hak Pengguna yang tidak dapat dikesampingkan berdasarkan hukum yang berlaku.`]},{heading:`Pelepasan dan Ganti Rugi`,paragraphs:[`Pengguna setuju untuk melepaskan Tokodepan dari klaim yang timbul akibat transaksi, pembayaran, komunikasi, pengiriman, atau kesepakatan yang dilakukan di luar Platform.`,`Pengguna setuju untuk bertanggung jawab dan mengganti kerugian Tokodepan apabila tindakan Pengguna menyebabkan klaim, kerugian, denda, biaya, atau tuntutan dari pihak ketiga akibat pelanggaran hukum, pelanggaran kebijakan, pe

9nipuan, penyalahgunaan data, pelanggaran hak kekayaan intelektual, atau penyalahgunaan Platform.`]},{heading:`Hukum yang Berlaku dan Kontak`,paragraphs:[`Syarat dan Ketentuan ini diatur oleh hukum Republik Indonesia.`,`Apabila terjadi perselisihan, Pengguna setuju untuk terlebih dahulu berupaya menyelesaikannya melalui fitur bantuan, komplain, atau kontak resmi Tokodepan.`,`Pertanyaan mengenai Syarat dan Ketentuan dapat dikirim ke [email protected].`]}]},privacy:{title:`Kebijakan Privasi Tokodepan`,sections:[{heading:`1. Pengantar`,paragraphs:[`Kebijakan Privasi ini menjelaskan bagaimana Tokodepan mengumpulkan, menggunakan, menyimpan, membagikan, melindungi, dan menghapus Data Pribadi sehubungan dengan layanan marketplace, akun, checkout tamu, Toko Penjual, pembayaran, pengiriman, chat, komplain, dukungan pelanggan, keamanan, dan operasional Platform.`,`Dengan mendaftar, menggunakan checkout tamu, membeli Barang, menjadi Penjual, menghubungi dukungan, atau menggunakan fitur Tokodepan lainnya, Pengguna mengakui bahwa Tokodepan akan memproses Data Pribadi sesuai Kebijakan Privasi ini.`,`Kebijakan ini berlaku bersama Syarat dan Ketentuan Tokodepan serta kebijakan lain yang relevan.`]},{heading:`2. Data yang Dikumpulkan`,list:[`Data akun dan login: nama, email, nomor telepon, hash password, status verifikasi OTP, sesi login, peran Pengguna, status akun, dan data autentikasi terkait.`,`Data checkout tamu: nama penerima, email, nomor telepon, alamat, instruksi pengiriman, dan data Pesanan yang dibuat tanpa akun.`,`Data Penjual dan Toko: nama Toko, kontak, alamat toko/gudang, jam operasional, data profil Toko, data aktivasi, riwayat perubahan, dan informasi verifikasi yang diperlukan.`,`Data keuangan Penjual: rekening bank, nama pemilik rekening, Ledger Penjual, komisi, refund, penyesuaian, permintaan pencairan, hash PIN, metadata tindakan sensitif, dan catatan verifikasi.`,`Data transaksi: keranjang, Produk yang dibeli, Pesanan, invoice, harga, ongkir, biaya, promo bila ada, status Pesanan, status pembayaran, status pengiriman, dan catatan operasional.`,`Data pembayaran: metode pembayaran, status penyedia pembayaran, identitas transaksi, waktu pembayaran, status refund, dan data rekonsiliasi. Tokodepan tidak bermaksud menyimpan data kartu pembayaran lengkap; pemrosesan detail pembayaran tertentu dilakukan oleh Penyedia Pembayaran terkait.`,`Data pengiriman: alamat asal/tujuan, pilihan kurir, tarif, berat/dimensi, shipment, pickup, tracking, waybill/resi, bukti pengiriman, dan status dari Penyedia Pengiriman.`,`Data chat dan dukungan: isi pesan, lampiran, status baca, token/link terkait, riwayat komunikasi, dan konteks dukungan pelanggan.`,`Data komplain: uraian masalah, foto/video bila tersedia, bukti dari Pembeli/Tamu/Penjual, kronologi, keputusan ops, refund/penggantian/pengembalian, dan riwayat penyelesaian.`,`Data teknis dan keamanan: alamat IP, user agent, cookie, session ID, token CSRF, log aktivitas, perangkat, browser, waktu akses, halaman yang diakses, sinyal penyalahgunaan, dan catatan audit.`,`Data komunikasi: email, pesan sistem, notifikasi, tanggapan dukungan, dan catatan komunikasi terkait layanan.`]},{heading:`3. Cara Data Dikumpulkan`,list:[`Data diberikan langsung oleh Pengguna saat mendaftar, login, checkout, mengelola Toko, mengunggah Produk, mengirim chat, membuat komplain, atau menghubungi dukungan.`,`Data dihasilkan dari penggunaan Platform, seperti riwayat Pesanan, status pembayaran, pengiriman, sesi, log, dan aktivitas keamanan.`,`Data diterima dari pihak ketiga yang mendukung layanan, seperti Penyedia Pembayaran, Penyedia Pengiriman, penyedia email/OTP, layanan keamanan, hosting, dan infrastruktur teknis.`,`Data dapat diperoleh dari proses operasional Tokodepan, termasuk verifikasi Penjual, review komplain, rekonsiliasi pembayaran, investigasi fraud, atau audit internal.`]},{heading:`4. Tujuan Pemrosesan Data`,list:[`Membuat akun, login, OTP, verifikasi akses, dan manajemen sesi.`,`Mengelola checkout tamu, keranjang, Pesanan, invoice, pembayaran, pengiriman, komplain, refund, dan dukungan pelanggan.`,`Memproses pembayaran melalui Xendit atau Penyedia Pembayaran lain yang didukung.`,`Menghitung tarif pengiriman, membuat shipment, mengatur pickup, memantau tracking, dan mengelola pengiriman melalui Biteship, kurir, atau kurir toko.`,`Mendukung onboarding Penjual, kurasi Toko, verifikasi data, pengaturan operasional, listing Produk, Ledger Penjual, komisi, dan pencairan.`,`Menyediakan fitur chat, notifikasi, riwayat komunikasi, dan dukungan transaksi.`,`Menangani komplain, pengembalian manual, bukti sengketa, keputusan operasional, dan pencegahan penyalahgunaan.`,`Menjaga keamanan Platform, mencegah fraud, mencegah spam/scraping, mengelola audit log, dan menginvestigasi aktivitas mencurigakan.`,`Melakukan rekonsiliasi pembayaran, aku

9ntansi, pelaporan internal, pemenuhan kewajiban hukum, dan penyelesaian sengketa.`,`Mengembangkan, memperbaiki, dan mengevaluasi kualitas layanan Tokodepan secara operasional.`]},{heading:`5. Persetujuan dan Dasar Pemrosesan`,paragraphs:[`Beberapa pemrosesan Data Pribadi diperlukan agar Tokodepan dapat menyediakan layanan, menyelesaikan transaksi, memproses pembayaran/pengiriman, menjaga keamanan, melakukan rekonsiliasi, menangani komplain, atau memenuhi kewajiban hukum.`,`Untuk pemrosesan yang memerlukan persetujuan, Pengguna memberikan persetujuan melalui tindakan seperti membuat akun, menyetujui checkbox legal, menggunakan checkout, menjadi Penjual, atau menggunakan fitur terkait.`,`Pengguna dapat menarik persetujuan tertentu dengan menghubungi Tokodepan, namun penarikan persetujuan dapat menyebabkan sebagian layanan tidak dapat digunakan, Pesanan tidak dapat diproses, akun tidak dapat dipertahankan, atau hubungan layanan harus dihentikan.`,`Tokodepan dapat tetap memproses data tertentu apabila diperlukan untuk kewajiban hukum, keamanan, akuntansi, penyelesaian sengketa, investigasi fraud, atau kepentingan operasional yang sah sesuai hukum yang berlaku.`]},{heading:`6. Pembagian Data kepada Pihak Lain`,list:[`Kepada Penjual, sejauh diperlukan untuk memproses Pesanan, pengemasan, pengiriman, komunikasi transaksi, komplain, atau pengembalian Barang.`,`Kepada Pembeli/Tamu, sejauh diperlukan untuk menampilkan informasi Toko, Produk, status Pesanan, pengiriman, komplain, atau komunikasi terkait.`,`Kepada Xendit atau Penyedia Pembayaran lain untuk membuat, memproses, memverifikasi, merekonsiliasi, membatalkan, atau mengembalikan pembayaran.`,`Kepada Biteship, kurir, atau Penyedia Pengiriman lain untuk menghitung tarif, membuat shipment, mengatur pickup, mengirim Barang, melakukan tracking, atau menangani kendala pengiriman.`,`Kepada penyedia hosting, Cloudflare, layanan keamanan, email, OTP, penyimpanan, monitoring, dan dukungan teknis yang membantu operasional Platform.`,`Kepada tim internal Tokodepan, termasuk admin/ops, berdasarkan peran, kontrol akses, dan kebutuhan kerja yang relevan.`,`Kepada penasihat profesional, auditor, konsultan, atau pihak pendukung lain apabila diperlukan untuk kepatuhan, akuntansi, keamanan, sengketa, atau pengembangan layanan.`,`Kepada otoritas, aparat penegak hukum, regulator, atau pihak lain apabila diwajibkan oleh hukum, perintah yang sah, proses hukum, atau perlindungan hak Tokodepan/Pengguna.`,`Kepada pihak lain dengan persetujuan Pengguna atau sesuai instruksi Pengguna.`]},{heading:`7. Data Pembeli/Tamu yang Diterima Penjual`,paragraphs:[`Penjual dapat menerima data Pembeli/Tamu yang diperlukan untuk memproses Pesanan, seperti nama penerima, alamat, nomor telepon, informasi pengiriman, dan informasi Pesanan.`,`Penjual hanya boleh menggunakan data tersebut untuk pemenuhan Pesanan, pengiriman, komunikasi transaksi, retur, komplain, atau kewajiban terkait Pesanan tersebut.`,`Penjual dilarang menjual, menyebarkan, mempublikasikan, menggunakan untuk pemasaran di luar persetujuan, atau menyalahgunakan data Pembeli/Tamu.`,`Pelanggaran terhadap ketentuan ini dapat menyebabkan pembatasan Toko, penahanan dana, penonaktifan Penjual, atau tindakan lain sesuai kebijakan Tokodepan.`]},{heading:`8. Cookie, Sesi, dan Teknologi Serupa`,paragraphs:[`Tokodepan menggunakan cookie, session storage, token CSRF, dan teknologi serupa yang penting untuk login, keamanan, checkout, keranjang, preferensi dasar, dan pencegahan penyalahgunaan.`,`Pada fase awal, Tokodepan tidak menggunakan cookie iklan atau retargeting kecuali diberitahukan kemudian.`,`Pengguna dapat menghapus atau memblokir cookie melalui browser, tetapi sebagian fitur seperti login, checkout, keamanan, keranjang, dan pembayaran dapat tidak berfungsi dengan baik.`,(0,Z.jsxs)(Z.Fragment,{children:[`Informasi lebih lanjut tersedia pada `,(0,Z.jsx)(`a`,{href:`/legal/cookie-notice`,children:`Pemberitahuan Cookie dan Sesi Tokodepan`}),`.`]})]},{heading:`9. Retensi Data`,paragraphs:[`Tokodepan menyimpan Data Pribadi selama diperlukan untuk menyediakan layanan, menjaga akun, memproses Pesanan, menyelesaikan transaksi, menangani komplain, melakukan refund/pengembalian, mengelola Ledger Penjual, melakukan rekonsiliasi, memenuhi kewajiban akuntansi/hukum, mencegah fraud, menjaga keamanan, dan menyelesaikan sengketa.`,`Setelah akun ditutup atau permintaan penghapusan diajukan, sebagian data dapat tetap disimpan apabila diperlukan untuk transaksi yang belum selesai, komplain, refund, pengembalian Barang, audit, rekonsiliasi, keamanan, pe

9ncegahan fraud, pembelaan klaim, atau kewajiban hukum.`,`Tokodepan dapat menghapus, menganonimkan, membatasi, atau mengarsipkan data apabila data tidak lagi diperlukan sesuai tujuan pemrosesan.`]},{heading:`10. Hak Pengguna`,paragraphs:[`Pengguna dapat menghubungi Tokodepan untuk meminta akses, koreksi, pembaruan, penghapusan sejauh berlaku, penarikan persetujuan, atau menyampaikan keluhan terkait pemrosesan Data Pribadi.`,`Tokodepan dapat meminta verifikasi identitas, informasi tambahan, atau bukti kewenangan sebelum memproses permintaan untuk melindungi keamanan akun dan data.`,`Permintaan dapat ditolak, dibatasi, atau ditunda apabila bertentangan dengan kewajiban hukum, keamanan, audit, transaksi berjalan, komplain, sengketa, pencegahan fraud, atau hak pihak lain.`,`Permintaan privasi dapat dikirim ke ${Lt}.`]},{heading:`11. Keamanan Data`,paragraphs:[`Tokodepan menerapkan langkah teknis dan operasional yang wajar untuk melindungi Data Pribadi, termasuk hashing password/PIN, session cookie, CSRF, kontrol akses berbasis peran, audit log, pembatasan akses internal, masking data bila sesuai, dan pemantauan keamanan.`,`Tokodepan membatasi akses Data Pribadi kepada pihak yang membutuhkan data tersebut untuk menjalankan tugasnya.`,`Tidak ada sistem yang dapat dijamin aman secara mutlak. Pengguna juga perlu menjaga perangkat, email, nomor telepon, password, OTP, PIN, dan akses akunnya.`,`Apabila terjadi dugaan insiden keamanan, Tokodepan dapat mengambil tindakan seperti investigasi, pembatasan akses, reset sesi, pemberitahuan kepada Pengguna, atau langkah lain sesuai kebutuhan dan hukum yang berlaku.`]},{heading:`12. Pemrosesan Lintas Negara dan Penyedia Pihak Ketiga`,paragraphs:[`Sebagian penyedia pembayaran, pengiriman, hosting, keamanan, email, OTP, atau infrastruktur dapat memproses atau menyimpan data di luar Indonesia.`,`Pemrosesan tersebut bergantung pada lokasi, sistem, kebijakan, dan perlindungan masing-masing penyedia serta hukum yang berlaku.`,`Tokodepan akan berupaya menggunakan penyedia yang secara wajar mendukung keamanan dan kebutuhan operasional Platform.`]},{heading:`13. Anak di Bawah Umur`,paragraphs:[`Platform tidak ditujukan untuk digunakan oleh anak di bawah umur tanpa persetujuan orang tua atau wali yang sah.`,`Apabila Tokodepan mengetahui penggunaan yang tidak sesuai, Tokodepan dapat membatasi akun, meminta tindakan korektif, menolak transaksi, atau menghapus data tertentu sesuai kebutuhan dan hukum yang berlaku.`,`Orang tua atau wali yang mengetahui penggunaan Platform oleh anak tanpa izin dapat menghubungi Tokodepan.`]},{heading:`14. Perubahan Kebijakan Privasi`,paragraphs:[`Tokodepan dapat memperbarui Kebijakan Privasi ini dari waktu ke waktu untuk menyesuaikan layanan, operasional, teknologi, kebijakan, atau hukum yang berlaku.`,`Perubahan material dapat diberitahukan melalui Platform dan dapat memerlukan persetujuan ulang sesuai mekanisme yang tersedia.`,`Tanggal pembaruan terakhir akan ditampilkan pada halaman Kebijakan Privasi.`]},{heading:`15. Kontak Privasi`,paragraphs:[`Pertanyaan, permintaan, atau keluhan terkait Kebijakan Privasi dan pemrosesan Data Pribadi dapat dikirim ke ${Lt}.`,`Tokodepan dapat meminta informasi tambahan untuk memverifikasi identitas dan memahami permintaan Pengguna.`]}]},"seller-terms":{title:`Ketentuan Penjual Tokodepan`,sections:[{heading:`Pendahuluan`,paragraphs:[`Ketentuan Penjual ini mengatur kewajiban dan tanggung jawab Penjual yang menggunakan Tokodepan untuk menawarkan, menjual, memproses, dan mengirim Barang kepada Pembeli/Tamu.`,`Dengan mendaftar sebagai Penjual, mengelola Toko, mengunggah Produk, menerima Pesanan, atau menggunakan fitur Seller Center, Penjual dianggap telah membaca, memahami, dan menyetujui Ketentuan Penjual ini.`,(0,Z.jsxs)(Z.Fragment,{children:[`Ketentuan ini berlaku bersama `,(0,Z.jsx)(`a`,{href:`/legal/terms`,children:`Syarat dan Ketentuan Tokodepan`}),`, `,(0,Z.jsx)(`a`,{href:`/legal/privacy`,children:`Kebijakan Privasi`}),`, `,(0,Z.jsx)(`a`,{href:`/legal/refund-complaint-policy`,children:`Kebijakan Pengembalian/Refund/Komplain`}),`, `,(0,Z.jsx)(`a`,{href:`/legal/prohibited-items`,children:`Kebijakan Barang Dilarang dan Dibatasi`}

9),`, serta kebijakan lain yang relevan.`]})]},{heading:`Kurasi dan Aktivasi Penjual`,paragraphs:[`Tokodepan menerapkan proses kurasi dan aktivasi Penjual. Pendaftaran Penjual tidak otomatis berarti Toko dapat langsung berjualan.`,`Tokodepan dapat meminta informasi, dokumen, klarifikasi, alamat operasional, data rekening, data kontak, atau bukti pendukung sebelum maupun setelah Toko aktif.`,`Tokodepan dapat menyetujui, menolak, menunda, menangguhkan, atau menonaktifkan Toko berdasarkan penilaian kepercayaan, risiko, kapasitas operasional, kualitas layanan, kepatuhan, atau alasan lain yang wajar.`,`Penjual wajib menjaga data Toko tetap benar, lengkap, akurat, dan terbaru.`]},{heading:`Akun, Keamanan, dan PIN Penjual`,paragraphs:[`Penjual bertanggung jawab menjaga keamanan akun, password, OTP, perangkat, sesi login, dan PIN Penjual.`,`Tindakan sensitif seperti pengaturan rekening, pencairan, perubahan data penting, atau akses fitur tertentu dapat memerlukan PIN atau verifikasi tambahan.`,`Penjual tidak boleh membagikan akun, password, OTP, PIN, atau akses internal kepada pihak yang tidak berwenang.`,`Penjual wajib segera menghubungi Tokodepan apabila mengetahui atau menduga adanya akses tanpa izin, perubahan data tidak dikenal, atau aktivitas mencurigakan.`,`Tokodepan dapat membatasi akses, meminta verifikasi ulang, menunda pencairan, atau mengunci tindakan sensitif apabila terdapat risiko keamanan.`]},{heading:`Data Toko dan Informasi Operasional`,list:[`Penjual wajib memberikan nama Toko, kontak, alamat operasional/gudang, jam operasional, dan informasi lain yang benar.`,`Jam operasional Toko dapat memengaruhi respons Pesanan, pickup, fulfillment, dan dukungan operasional.`,`Penjual wajib memperbarui data apabila terdapat perubahan alamat, kontak, rekening, jam operasional, atau informasi penting lain.`,`Tokodepan dapat meminta verifikasi atau pembaruan data apabila terdapat perubahan, indikasi risiko, komplain, audit, atau kebutuhan operasional.`]},{heading:`Listing Produk`,paragraphs:[`Penjual wajib memastikan judul, deskripsi, foto, kondisi, stok, harga, berat, dimensi, variasi, garansi, klaim, dan atribut Produk akurat, jelas, tidak menyesatkan, dan sesuai kondisi sebenarnya.`,`Foto Produk harus mewakili Barang yang dijual dan tidak melanggar hak pihak lain.`,`Penjual tidak boleh mencantumkan informasi yang tidak relevan, promosi luar Platform, tautan berbahaya, nomor kontak untuk transaksi luar Platform, atau klaim yang tidak dapat dipertanggungjawabkan.`,`Penjual tidak boleh mencantumkan ketentuan toko yang bertentangan dengan kebijakan Tokodepan, termasuk klausul seperti “tidak menerima komplain”, “tidak menerima refund”, atau “barang tidak dapat dikembalikan” apabila bertentangan dengan Kebijakan Pengembalian, Refund, dan Komplain Tokodepan.`,`Penjual bertanggung jawab atas kesalahan listing, kesalahan harga, stok tidak tersedia, klaim berlebihan, dan ketidaksesuaian Barang dengan listing.`]},{heading:`Produk Dilarang dan Dibatasi`,paragraphs:[(0,Z.jsxs)(Z.Fragment,{children:[`Penjual wajib mematuhi `,(0,Z.jsx)(`a`,{href:`/legal/prohibited-items`,children:`Kebijakan Barang Dilarang dan Dibatasi Tokodepan`}),`.`]}),`Penjual bertanggung jawab memastikan Produk legal, asli, aman, tidak melanggar hak pihak lain, dan memiliki izin/label/dokumen yang diperlukan.`,`Tokodepan dapat menolak, menghapus, atau membatasi Produk yang berisiko tinggi, tidak didukung, legalitasnya tidak jelas, atau memerlukan izin yang belum dapat diverifikasi.`,`Tokodepan dapat memilih untuk belum mendukung kategori tertentu meskipun kategori tersebut dapat legal apabila memenuhi izin khusus.`]},{heading:`Pemrosesan Pesanan`,paragraphs:[`Penjual wajib menerima, memproses, mengemas, dan mengirim Pesanan sesuai tenggat/SLA pada halaman Pesanan atau arahan ops Tokodepan.`,`Penjual wajib menjaga stok agar Pesanan yang masuk dapat dipenuhi.`,`Apabila stok tidak tersedia, terdapat kesalahan harga, atau Penjual tidak dapat memenuhi Pesanan, Penjual wajib mengikuti alur pembatalan/penanganan yang tersedia dan tidak boleh meminta Pembeli menyelesaikan masalah di luar Platform.`,`Keterlambatan respons, kegagalan pickup, kegagalan fulfillment, atau pembatalan berulang dapat memengaruhi status Toko dan dapat menyebabkan pembatasan o

9perasional.`,`Penjual bertanggung jawab mengemas Barang secara layak, aman, dan sesuai karakteristik Barang.`]},{heading:`Pengiriman dan Waybill`,paragraphs:[`Penjual wajib menggunakan kurir atau metode pengiriman yang didukung alur Tokodepan untuk Pesanan terkait.`,`Penjual wajib memasukkan waybill/resi yang valid dan terkait langsung dengan Pesanan.`,`Penjual dilarang menggunakan resi palsu, resi yang sudah digunakan untuk Pesanan lain, metode tidak didukung, informasi pickup palsu, atau data pengiriman yang menyesatkan.`,`Apabila Produk memiliki batasan ukuran, berat, wilayah, layanan kurir, atau jenis pengiriman, Penjual wajib mengatur listing dan operasionalnya agar sesuai dengan batasan tersebut.`,`Kurir toko hanya boleh digunakan apabila tersedia dan sesuai dengan alur Tokodepan untuk Pesanan terkait.`]},{heading:`Komunikasi dengan Pembeli/Tamu`,paragraphs:[`Penjual wajib berkomunikasi secara sopan, relevan, dan profesional melalui fitur Tokodepan.`,`Penjual dilarang mengajak Pembeli/Tamu melakukan pembayaran, transaksi, komplain, retur, atau pengembalian dana di luar Tokodepan.`,`Penjual dilarang mengirim spam, tautan berbahaya, konten kasar, konten menyesatkan, atau materi promosi yang tidak relevan.`,`Tokodepan dapat meninjau chat dan lampiran terkait untuk dukungan, komplain, keamanan, audit, dan pencegahan fraud.`]},{heading:`Perlindungan Data Pembeli/Tamu`,paragraphs:[`Data pribadi Pembeli/Tamu hanya boleh digunakan untuk memproses Pesanan, pengiriman, retur, komplain, atau dukungan transaksi terkait.`,`Penjual dilarang menjual, menyebarkan, mempublikasikan, menyimpan secara tidak perlu, atau menggunakan data Pembeli/Tamu untuk pemasaran di luar persetujuan yang relevan.`,`Penjual wajib menjaga kerahasiaan data Pembeli/Tamu dan mencegah akses oleh pihak yang tidak berwenang.`,`Penyalahgunaan data Pembeli/Tamu dapat menyebabkan pembatasan Toko, penahanan dana, penonaktifan akun, atau tindakan lain sesuai kebijakan Tokodepan.`]},{heading:`Komplain, Retur, dan Bukti`,paragraphs:[`Penjual wajib merespons komplain secara wajar dan tepat waktu melalui alur Tokodepan.`,`Penjual dapat diminta memberikan bukti seperti foto Produk, foto kemasan, catatan stok, chat, bukti pickup, waybill, bukti pengiriman, atau dokumen pendukung lain.`,`Ketia

9daan bukti, bukti yang tidak jelas, keterlambatan merespons, atau sikap tidak kooperatif dapat memengaruhi keputusan komplain.`,(0,Z.jsxs)(Z.Fragment,{children:[`Penggantian, refund, pengembalian manual, penolakan komplain, atau solusi lain mengikuti `,(0,Z.jsx)(`a`,{href:`/legal/refund-complaint-policy`,children:`Kebijakan Pengembalian, Refund, dan Komplain Tokodepan`}),` serta keputusan operasional berdasarkan bukti.`]})]},{heading:`Komisi, Biaya, Ledger, dan Settlement`,paragraphs:[`Tokodepan dapat mengenakan komisi/platform fee kepada Penjual sesuai pengaturan yang berlaku pada saat Pesanan dibuat.`,`Ledger Penjual adalah catatan operasional mengenai penjualan, komisi, refund, penyesuaian, penahanan dana, dan pencairan.`,`Komisi, refund, biaya, koreksi, atau penyesuaian lain dapat dipotong atau dicatat dalam Ledger Penjual.`,`Tokodepan dapat melakukan koreksi ledger apabila ditemukan kesalahan perhitungan, perubahan status Pesanan, refund, komplain, rekonsiliasi, atau penyesuaian lain yang relevan.`,`Ledger bukan rekening bank dan bukan fasilitas penyimpanan dana umum; ledger digunakan untuk mencatat hak dan kewajiban operasional terkait transaksi Tokodepan.`]},{heading:`Pencairan Dana`,paragraphs:[`Penjual dapat mengajukan pencairan dana sesuai fitur dan ketentuan yang tersedia.`,`Pencairan memerlukan data rekening bank yang benar, valid, dan sesuai dengan Penjual atau pihak yang berwenang.`,`Pencairan dapat memerlukan PIN, verifikasi keamanan, dan peninjauan ops.`,`Tokodepan dapat menunda, menolak, atau menahan pencairan apabila terdapat komplain, refund, dugaan fraud, data rekening tidak sesuai, kesalahan input, rekonsiliasi, pelanggaran kebijakan, permintaan otoritas, atau alasan hukum/kepatuhan.`,`Penjual bertanggung jawab atas kesalahan data rekening yang diberikan.`]},{heading:`Pajak, Izin, dan Kepatuhan`,paragraphs:[`Penjual bertanggung jawab atas legalitas kegiatan usahanya, Produk yang dijual, izin edar, label, sertifikasi, garansi, klaim Produk, dan kewajiban pajak yang berlaku.`,`Tokodepan dapat meminta dokumen pendukung apabila diperlukan untuk verifikasi, audit, komplain, atau kepatuhan.`,`Kegagalan memberikan dokumen yang memadai dapat menyebabkan Produk ditolak, Pesanan dibatalkan, dana ditahan, atau Toko dibatasi.`,`Penjual wajib mematuhi hukum Republik Indonesia dan kebijakan Tokodepan yang berlaku.`]},{heading:`Pembatasan dan Penangguhan Toko`,paragraphs:[`Tokodepan dapat membatasi, menangguhkan, menonaktifkan, atau menghapus Produk/Toko apabila terdapat fraud, barang palsu/terlarang, kegagalan SLA berulang, resi palsu, penyalahgunaan data, transaksi di luar Platform, chat abusif, klaim Produk menyesatkan, komplain berat, atau pelanggaran kebijakan.`,`Tokodepan dapat meminta klarifikasi, meminta dokumen, menunda pencairan, menahan dana, membatasi fitur, atau melakukan tindakan operasional lain selama proses peninjauan.`,`Penjual tetap bertanggung jawab menyelesaikan kewajiban yang timbul sebelum pembatasan/penangguhan, termasuk Pesanan, komplain, refund, pengembalian Barang, dan kewajiban hukum.`]},{heading:`Perubahan Ketentuan Penjual dan Kontak`,paragraphs:[`Tokodepan dapat memperbarui Ketentuan Penjual ini dari waktu ke waktu untuk menyesuaikan layanan, kebijakan, operasional, atau hukum yang berlaku.`,`Perubahan material dapat diberitahukan melalui Platform dan dapat memerlukan persetujuan ulang.`,`Pertanyaan mengenai Ketentuan Penjual dapat dikirim ke alamat email [email protected].`]}]},"refund-complaint-policy":{title:`Kebijakan Pengembalian, Refund, dan Komplain Tokodepan`,sections:[{heading:`1. Ruang Lingkup`,paragraphs:[`Kebijakan ini menjelaskan penanganan komplain, pengembalian manual, penggantian Barang, dan refund untuk Pesanan yang dibuat melalui Tokodepan.`,`Kebijakan ini berlaku untuk Pembeli, Tamu, dan Penjual yang terlibat dalam Pesanan Tokodepan.`,`Komplain atas transaksi, pembayaran, pengiriman, atau kesepakatan yang dilakukan di luar Tokodepan tidak tercakup dalam kebijakan ini.`]},{heading:`2. Prinsip Penanganan Komplain`,paragraphs:[`Tokodepan menangani komplain berdasarkan bukti, riwayat Pesanan, status pembayaran, status pengiriman, chat, lampiran, informasi Produk, dan respons Pembeli/Penjual.`,`Tokodepan dapat meminta klarifikasi dan bukti tambahan dari Pembeli, Tamu, Penjual, kurir, Penyedia Pembayaran, atau Penyedia Pengiriman.`,`Tokodepan dapat mengambil keputusan operasional yang dianggap wajar berdasarkan bukti yang tersedia.`,`Keputusan dapat berbeda antar kasus karena kondisi Barang, jenis masalah, bukti, waktu pelaporan, status pengiriman, dan tanggung jawab masing-masing pihak dapat berbeda.`]},{heading:`3. Komplain yang Dapat Dipertimbangkan`,list:[`Barang yang diterima salah atau tidak sesuai Pesanan.`,`Barang rusak saat diterima.`,`Barang kurang, hilang, atau jumlahnya tidak sesuai.`,`Barang berbeda secara material dari informasi listing.`,`Barang diduga palsu, terlarang, melanggar kebijakan, atau melanggar hak pihak lain.`,`Pesanan tidak dikirim oleh Penjual dalam tenggat yang berlaku.`,`Pickup bermasalah, tracking tidak wajar, waybill tidak valid, atau terdapat kendala pengiriman yang relevan.`,`Pembayaran berhasil tetapi Pesanan tidak dapat diproses karena kendala operasional.`,`Masalah lain yang menurut Tokodepan layak ditinjau berdasarkan bukti.`]},{heading:`4. Komplain yang Biasanya Tidak Memenuhi Syarat`,list:[`Pembeli berubah pikiran setelah Barang sesuai deskripsi dan Pesanan.`,`Pembeli salah memilih variasi, ukuran, jumlah, alamat, atau catatan apabila informasi Produk sudah jelas.`,`Kerusakan disebabkan oleh Pembeli setelah Barang diterima.`,`Komplain diajukan setelah tenggat pada halaman Pesanan/komplain atau setelah Pesanan diterima, kecuali terdapat kondisi khusus menurut keputusan ops.`,`Barang sudah digunakan, diubah, dibongkar, dicuci, dipasang, atau dikonsumsi sehingga bukti kondisi awal tidak dapat diverifikasi, kecuali masalah memang baru dapat diketahui setelah penggunaan wajar.`,`Komplain tidak didukung bukti yang memadai setelah diminta.`,`Transaksi, pembayaran, retur, atau kesepakatan dilakukan di luar Tokodepan.`]},{heading:`5. Tenggat Komplain`,paragraphs:[`Tenggat komplain mengikuti informasi yang ditampilkan pada halaman Pesanan, halaman komplain, atau alur operasional Tokodepan.`,`Tokodepan tidak menetapkan angka tenggat baru dalam dokumen ini apabila angka tersebut belum diterapkan di 

9sistem.`,`Komplain yang diajukan setelah tenggat dapat ditolak, kecuali Tokodepan menilai terdapat kondisi khusus yang layak ditinjau.`,`Pembeli/Tamu disarankan memeriksa Barang segera setelah diterima dan menyimpan bukti pembukaan paket apabila memungkinkan.`]},{heading:`6. Bukti yang Dapat Diminta`,list:[`Foto/video kondisi paket sebelum dibuka, apabila tersedia.`,`Foto/video Barang yang diterima.`,`Foto label pengiriman, waybill/resi, kemasan, dan pelindung paket.`,`Kronologi masalah.`,`Chat atau komunikasi terkait Pesanan.`,`Bukti pembayaran, invoice, atau status Pesanan.`,`Bukti dari Penjual seperti foto Barang sebelum dikirim, catatan stok, bukti packing, bukti pickup, atau bukti pengiriman.`,`Dokumen pendukung lain yang relevan sesuai jenis komplain.`]},{heading:`7. Dampak Bukti terhadap Keputusan`,paragraphs:[`Ketiadaan bukti, bukti yang tidak jelas, bukti yang terlambat diberikan, atau bukti yang bertentangan dapat memengaruhi keputusan komplain.`,`Tokodepan dapat menolak komplain apabila bukti tidak mendukung klaim atau apabila Pengguna tidak kooperatif dalam memberikan informasi yang wajar.`,`Tokodepan dapat tetap mengambil keputusan berdasarkan bukti yang tersedia apabila salah satu pihak tidak merespons dalam waktu yang wajar.`]},{heading:`8. Pengembalian Manual`,paragraphs:[`Pada fase awal, Tokodepan belum menyediakan label retur otomatis.`,`Pembeli dapat diminta mengirim kembali Barang menggunakan kurir sendiri kecuali Tokodepan/ops memutuskan mekanisme lain.`,`Pembeli wajib mengikuti instruksi pengembalian yang diberikan, termasuk alamat retur, nama penerima, nama kurir, nomor resi/waybill, bukti pengiriman, dan batas waktu yang relevan.`,`Penjual wajib menerima dan memeriksa Barang retur secara wajar apabila keputusan komplain mensyaratkan pengembalian Barang.`,`Kegagalan mengikuti instruksi pengembalian dapat memengaruhi refund, penggantian, atau keputusan komplain.`]},{heading:`9. Opsi Penyelesaian`,list:[`Refund penuh.`,`Refund sebagian.`,`Penggantian Barang oleh Penjual.`,`Pengembalian Barang secara manual sebelum refund atau penggantian.`,`Penolakan komplain apabila bukti tidak mendukung.`,`Penahanan dana sementara sampai bukti atau status retur jelas.`,`Solusi goodwill atau penyelesaian manual sesuai keputusan ops.`]},{heading:`10. Ongkir, Biaya Retur, dan Biaya Tambahan`,paragraphs:[`Perlakuan ongkir awal, ongkir retur, atau biaya tambahan ditentukan kasus per kasus berdasarkan bukti, penyebab masalah, pihak yang bertanggung jawab, nilai Barang, dan keputusan operasional.`,`Tokodepan tidak menjanjikan label retur otomatis atau penggantian ongkir otomatis pada fase awal.`,`Apabila masalah disebabkan oleh kesalahan Penjual, Tokodepan dapat mempertimbangkan refund, penggantian, penyesuaian dana Penjual, atau solusi lain yang dianggap wajar.`,`Apabila masalah disebabkan oleh kesalahan Pembeli/Tamu, seperti alamat salah atau perubahan pikiran, biaya tambahan dapat menjadi tanggung jawab Pembeli/Tamu.`]},{heading:`11. Waktu Refund`,paragraphs:[`Refund diproses setelah keputusan ops dan, apabila diperlukan, setelah Barang retur dikonfirmasi diterima atau setelah Penyedia Pembayaran menyelesaikan pemrosesan.`,`Waktu masuk dana dapat bergantung pada metode pembayaran, Penyedia Pembayaran, bank, atau proses rekonsiliasi.`,`Tokodepan dapat menunda refund apabila terdapat indikasi fraud, komplain palsu, bukti belum lengkap, status retur belum jelas, atau masalah rekonsiliasi pembayaran.`]},{heading:`12. Pesanan Tidak Dikirim atau Gagal Pickup`,paragraphs:[`Apabila Penjual tidak memproses atau mengirim Pesanan dalam tenggat yang berlaku, Tokodepan dapat membatalkan Pesanan, memproses refund, menahan dana Penjual, atau melakukan tindakan lain sesuai alur operasional.`,`Apabila pickup gagal karena kendala Penjual, alamat pickup, jam operasional, kurir, atau faktor lain, Tokodepan dapat melakukan penjadwalan ulang, meminta klarifikasi, membatalkan Pesanan, atau mengambil tindakan operasional lain.`,`Kegagalan fulfillment berulang dapat memengaruhi status Toko Penjual.`]},{heading:`13. Penyalahgunaan Komplain`,paragraphs:[`Komplain palsu, manipulasi bukti, klaim berulang yang tidak wajar, penolakan retur tanpa alasan, pe

9nyalahgunaan refund, atau pola fraud dapat menyebabkan pembatasan akun, pembatasan Toko, penahanan dana, penolakan komplain, atau tindakan lain sesuai kebijakan Tokodepan.`,`Tokodepan dapat menyimpan dan meninjau riwayat komplain untuk mencegah penyalahgunaan dan menjaga kepercayaan Platform.`]},{heading:`14. Kontak`,paragraphs:[`Pertanyaan mengenai komplain dapat dikirim melalui fitur bantuan/komplain di Platform atau ke [email protected].`,`Pengguna disarankan menyertakan nomor Pesanan/invoice, kronologi singkat, dan bukti pendukung saat menghubungi Tokodepan.`]}]},"prohibited-items":{title:`Kebijakan Barang Dilarang dan Dibatasi Tokodepan`,sections:[{heading:`1. Pendahuluan`,paragraphs:[`Kebijakan ini menjelaskan jenis Barang yang dilarang, dibatasi, atau dapat ditolak oleh Tokodepan.`,`Tokodepan adalah marketplace kurasi. Tokodepan dapat menolak, menurunkan, menghapus, atau membatasi Produk yang tidak sesuai dengan kebijakan, risiko operasional, hukum yang berlaku, standar kepercayaan, atau kategori yang belum didukung Platform.`,`Daftar dalam kebijakan ini adalah contoh dan tidak selalu lengkap. Tokodepan dapat menolak Produk lain yang dianggap berisiko tinggi, tidak didukung, membutuhkan izin yang belum dapat diverifikasi, atau memiliki legalitas yang tidak jelas.`]},{heading:`2. Tanggung Jawab Penjual`,paragraphs:[`Penjual bertanggung jawab memastikan Barang yang dijual legal, asli, aman, sesuai izin/label/dokumen yang diperlukan, tidak menyesatkan, dan tidak melanggar hak pihak lain.`,`Penjual wajib menyediakan izin, label, sertifikasi, bukti keaslian, bukti distribusi, atau dokumentasi pendukung apabila diminta Tokodepan.`,`Kegagalan memberikan dokumen yang memadai dapat menyebabkan Produk ditolak, dihapus, Pesanan dibatalkan, dana ditahan, atau Toko dibatasi.`]},{heading:`3. Contoh Barang Dilarang`,list:[`Barang ilegal atau yang peredarannya dilarang berdasarkan hukum yang berlaku.`,`Barang palsu, tiruan, bajakan, replika yang menyesatkan, atau Barang yang melanggar hak kekayaan intelektual.`,`Senjata api, senjata tajam yang dibatasi, amunisi, bahan peledak, komponen berbahaya, atau perlengkapan yang dirancang untuk melukai.`,`Narkotika, obat terlarang, zat terkendali, perlengkapan penyalahgunaan, atau bahan yang terkait penyalahgunaan obat.`,`Obat resep, obat keras, alat kesehatan tertentu, atau produk medis tanpa otorisasi/izin yang sah.`,`Bahan kimia berbahaya, racun, bahan korosif, bahan mudah meledak, atau bahan yang memerlukan izin khusus yang tidak didukung Platform.`,`Barang curian, hasil kejahatan, atau Barang yang kepemilikannya tidak sah.`,`Konten atau produk seksual eksplisit/dewasa yang tidak didukung.`,`Produk atau layanan perjudian, taruhan, undian ilegal, atau skema sejenis.`,`Data pribadi, dokumen identitas, kredensial akun, akses digital tidak sah, akun pihak ketiga, atau data yang diperoleh tanpa izin.`,`Hewan, satwa liar, bagian tubuh hewan, tanaman dilindungi, atau produk turunannya yang diatur hukum dan tidak didukung Platform.`,`Produk finansial, investasi, pinjaman, asuransi, surat berharga, atau skema sejenis yang tidak didukung Tokodepan.`,`Barang yang mengandung ujaran kebencian, ekstremisme, pelecehan, atau konten yang melanggar hukum/norma.`,`Produk yang melanggar hukum Indonesia, hak pihak ketiga, atau kebijakan Tokodepan.`]},{heading:`4. Barang Dibatasi atau Memerlukan Perhatian Khusus`,list:[`Makanan, minuman, kosmetik, suplemen, produk kesehatan, atau produk perawatan tubuh yang dapat memerlukan izin, label, komposisi, tanggal kedaluwarsa, klaim yang jelas, dan penyimpanan yang sesuai.`,`Elektronik, baterai, barang impor, barang bergaransi, atau perangkat tertentu yang memerlukan informasi garansi, keamanan, standar, dan kepatuhan impor.`,`Barang besar, berat, mudah pecah, mudah rusak, atau memerlukan penanganan khusus yang dapat dibatasi pada kurir tertentu atau kurir toko.`,`Produk bekas yang memerlukan keterangan kondisi yang jelas, foto aktual, kelengkapan, dan informasi cacat bila ada.`,`Produk bermerek yang dapat diminta bukti keaslian, bukti pembelian, bukti distribusi, atau dokumen pendukung.`,`Produk dengan klaim kesehatan, performa, keamanan, atau hasil tertentu yang harus dapat dipertanggungjawabkan dan tidak menyesatkan.`,`Produk musiman, preorder, atau stok terbatas yang harus dijelaskan dengan akurat agar tidak merugikan Pembeli.`]},{heading:`5. Kategori yang Belum Didukung pada Fase awal`,paragraphs:[`Untuk fase awal, Tokodepan dapat memilih untuk belum mendukung kategori tertentu meskipun kategori tersebut dapat legal apabila memenuhi izin khusus.`,`Tokodepan dapat membatasi kategori berdasarkan kapasitas operasional, integrasi pengiriman, risiko komplain, kebutuhan verifikasi, regulasi, atau pertimbangan kepercayaan.`,`Penjual tidak berhak memaksa Tokodepan menerima kategori Produk tertentu.`]},{heading:`6. Penegakan Kebijakan`,paragraphs:[`Tokodepan dapat menolak listing, menghapus Produk, meminta revisi listing, meminta dokumen pendukung, membatalkan Pesanan, menahan dana, membatasi Toko, menangguhkan akun, atau mengambil tindakan lain apabila terdapat dugaan pelanggaran.`,`Tokodepan dapat melaporkan kepada otoritas apabila diwajibkan hukum atau apabila terdapat dugaan pelanggaran serius.`,`Tokodepan dapat mengambil tindakan sebelum, selama, atau setelah Pesanan diproses apabila ditemukan risiko atau pelanggaran.`]},{heading:`7. Dampak terhadap Pesanan dan Dana`,paragraphs:[`Apabila Produk yang dilarang atau dibatasi sudah terlanjur dipesan, Tokodepan dapat membatalkan Pesanan, memproses refund, menahan dana Penjual, meminta pengembalian Barang, atau mengambil keputusan operasional lain.`,`Penjual bertanggung jawab atas kerugian, klaim, biaya, atau konsekuensi hukum yang timbul dari penjualan Produk yang melanggar kebijakan atau hukum.`,`Komisi, biaya, refund, dan penyesuaian dapat dicatat pada Ledger Penjual sesuai kondisi kasus.`]},{heading:`8. Kontak`,paragraphs:[`Pertanyaan mengenai kelayakan Produk dapat dikirim ke [email protected].`,`Penjual disarankan menanyakan terlebih dahulu apabila ragu apakah suatu Produk boleh dijual melalui Tokodepan.`]}]},"cookie-notice":{title:`Pemberitahuan Cookie dan Sesi Tokodepan`,sections:[{heading:`1. Pendahuluan`,paragraphs:[`Pemberitahuan ini menjelaskan penggunaan cookie, session storage, token keamanan, dan teknologi serupa pada Platform Tokodepan.`,`Teknologi tersebut membantu Tokodepan menjalankan layanan marketplace secara aman, menjaga sesi login, mendukung checkout, dan mencegah penyalahgunaan.`,`Pemberitahuan ini merupakan bagian dari Kebijakan Privasi Tokodepan.`]},{heading:`2. Cookie dan Sesi yang Digunakan`,list:[`Cookie atau session untuk menjaga login Pembeli, Penjual, dan admin/ops.`,`C

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9dPromoCode":"Kode promo tidak valid atau tidak berlaku untuk pesanan ini.","claimedPromoCode":"Kode promo digunakan","promoCodeNoLongerApplies":"Kode promo ini tidak lagi berlaku untuk pesanan saat ini."},"checkout":{"title":"Pembayaran","shippingAddress":"Alamat pengiriman","changeAddress":"Ganti alamat","addAddress":"Tambah alamat","selectAddress":"Pilih alamat pengiriman","orderSummary":"Ringkasan pesanan","products":"Produk","viewProductDetails":"Lihat detail produk","quantity":"Jumlah","shipping":"Pengiriman","discount":"Diskon","promo":"Promo","paymentMethod":"Metode pembayaran","virtualAccount":"Virtual Account","bank":"Bank","total":"Total","placeOrder":"Buat pesanan","payNow":"Bayar sekarang","processing":"Memproses","addressRequired":"Alamat pengiriman wajib dipilih","methodUnavailable":"Metode pembayaran tidak tersedia","noPaymentMethodAvailable":"Tidak ada metode pembayaran yang tersedia untuk jumlah transaksi ini.","checkingPaymentMethods":"Memeriksa metode pembayaran...","paymentMethodsCheckFailed":"Metode pembayaran belum dapat diperiksa.","retryPaymentMethods":"Coba lagi","creatingOrder":"Membuat pesanan…","creatingPayment":"Menyiapkan pembayaran…","redirectingCard":"Membuka halaman pembayaran…","manageAddresses":"Kelola alamat","selectedItems":"Produk dipilih","noteForSellerOptional":"Catatan untuk penjual (opsional)","sellerPromo":"Promo penjual","noPromotion":"Tanpa promosi","platformPromo":"Promo platform (Tokodepan)","noPlatformPromotion":"Tidak ada promosi platform","claimedPromoApplied":"Kode promo digunakan","shipmentInsurance":"Asuransi pengiriman","shipmentInsuranceRequired":"Asuransi pengiriman wajib","addShipmentInsurance":"Tambahkan asuransi pengiriman","insuranceRequiredHelp":"Satu atau lebih produk dalam pesanan ini mewajibkan asuransi pengiriman.","insuranceHelp":"Aktifkan asuransi untuk melindungi pengiriman.","shippingMethod":"Metode pengiriman","shippingGroupMinimum":"{{label}} mulai Rp {{price}}","shippingOptionsChanged":"Pilihan pengiriman berubah. Tinjau kembali metode pengiriman sebelum membuat pesanan.","itemDetailsChanged":"Beberapa detail barang berubah. Silakan periksa kembali keranjang dan total pembayaran sebelum membuat pesanan.","secureCardWaiting":"Menunggu konfirmasi pembayaran.","continueSecureCard":"Lanjutkan pembayaran","paymentPopupBlocked":"Browser tidak dapat membuka halaman pembayaran secara otomatis.","openPaymentManually":"Buka pembayaran","paymentReturnChecking":"Pembayaran sedang diproses.","paymentReturnInstruction":"Tutup halaman ini dan kembali ke aplikasi Tokodepan untuk melihat status terbaru.","closeAndReturn":"Tutup dan kembali ke Tokodepan","paymentReturnCloseFailed":"Halaman tidak dapat ditutup otomatis. Tekan ikon × di atas, lalu kembali ke aplikasi Tokodepan.","retryPayment":"Coba pembayaran lagi","ambiguousPayment":"Status pembayaran masih diperiksa. Jangan membuat pembayaran lain.","checkPayment":"Periksa pembayaran y

9ang ada","paymentPageUnavailable":"Halaman pembayaran sebelumnya tidak dapat dilanjutkan. Anda dapat membuat pembayaran baru untuk pesanan yang sama.","createNewPayment":"Buat pembayaran baru","notEligible":"Tidak memenuhi syarat","notEligiblePaymentMethod":"Tidak memenuhi syarat untuk metode pembayaran yang dipilih","selectAddressForQuotes":"Pilih alamat pengiriman untuk memuat tarif sebenarnya.","loadingShippingOptions":"Memuat pilihan pengiriman","openPaymentCode":"Buka kode pembayaran","followPaymentInstructions":"Ikuti petunjuk kanal pembayaran untuk menyelesaikan pembayaran ini.","notEligibleCart":"Belum memenuhi syarat untuk kondisi keranjang saat ini.","howToPay":"Cara membayar","paymentAmountReminder":"Pastikan jumlah yang ditransfer sesuai dengan total pembayaran. Pembayaran Anda akan dikonfirmasi otomatis setelah transfer berhasil.","transactionDetail":"Buka detail transaksi","transactions":"Buka daftar transaksi","ambiguousOrder":"Kami belum dapat memastikan apakah pesanan Anda sudah dibuat. Periksa transaksi sebelum mencoba lagi agar tidak membuat pesanan ganda.","checkTransactions":"Periksa transaksi","refreshStatus":"Perbarui status","ambiguousNoPending":"Kami belum menemukan pesanan baru yang menunggu pembayaran. Anda dapat memeriksa Transaksi atau kembali ke checkout.","refreshStatusFailed":"Kami belum dapat memperbarui transaksi Anda. Silakan coba lagi.","backToCart":"Kembali ke keranjang","recommended":"Direkomendasikan","eligibleNow":"Memenuhi syarat.","noEligibleSellerPromotions":"Tidak ada promosi penjual yang memenuhi syarat.","returnToTokodepan":"Kembali ke Tokodepan","vaInstruction":"Transfer jumlah tepat ({{amount}}) ke nomor virtual account. Selesaikan pembayaran sebelum {{expires}}; halaman ini diperbarui otomatis setelah pembayaran diterima.","promoCodeNoLongerApplies":"Kode promo ini tidak lagi berlaku untuk pesanan saat ini.","promoPaymentMethodNotAllowed":"Promo ini tidak berlaku untuk metode pembayaran y

9ang dipilih.","promoNoLongerApplicable":"Promo ini tidak lagi berlaku untuk pesanan Anda.","promoNotActive":"Promo ini sudah tidak aktif.","estimatedDelivery":"Est. {{duration}} {{unit}}","etaUnit":{"HourOne":"jam","HourOther":"jam","DayOne":"hari","DayOther":"hari"},"createOrderFailed":"Pesanan tidak dapat dibuat. Silakan coba lagi.","paymentInitializationFailed":"Pesanan berhasil dibuat, tetapi pembayaran tidak dapat dimulai.","onlinePaymentUnavailable":"Pembayaran online belum tersedia. Silakan coba lagi sebentar lagi atau lanjutkan dari detail transaksi.","paymentStartFailed":"Pembayaran tidak dapat dimulai. Silakan coba kembali pembayaran atau lanjutkan dari detail transaksi."},"payment":{"title":"Pembayaran","statusLabel":"Status pembayaran","status":{"pending":"Menunggu pembayaran","paid":"Dibayar","failed":"Gagal","expired":"Kedaluwarsa","cancelled":"Dibatalkan","requiresAction":"Menunggu pembayaran","unpaid":"Menunggu pembayaran","verifying":"Pembayaran diterima. Sedang memverifikasi pembayaran…"},"scanQris":"Pindai kode QRIS","qrisInstruction":"Gunakan aplikasi mobile banking atau dompet digital untuk memindai kode QR ini.","vaNumber":"Nomor Virtual Account","bank":"Bank","amount":"Jumlah","expiresAt":"Berlaku hingga","refreshStatus":"Muat ulang status","continuePayment":"Lanjutkan pembayaran","viewOrders":"Lihat pesanan","returnToCart":"Kembali ke keranjang","notFound":"Pembayaran tidak ditemukan","instruction":"Instruksi pembayaran","instructionUnavailable":"Instruksi pembayaran belum tersedia. Muat ulang halaman ini sebentar lagi.","method":"Metode","total":"Total","expires":"Berlaku hingga","loading":"Memuat status pembayaran","refreshing":"Memuat ulang status pembayaran","received":"Pembayaran diterima. Anda dapat memeriksa status pesanan di daftar transaksi.","receivedShort":"Pembayaran diterima.","reviewing":"Kami sedang meninjau pembayaran Anda. Pesanan belum diteruskan untuk diproses. Anda tidak perlu melakukan pembayaran ulang.","contactTokodepan":"Hubungi Tokodepan","paymentId":"ID pembayaran","loadFailed":"Gagal memuat status pembayaran.","qrisAriaLabel":"Kode pembayaran QRIS","qrisAlt":"Kode QRIS untuk pembayaran","cardAttemptFailure":{"restricted_card":"Kartu ini tidak dapat digunakan untuk transaksi ini. Silakan coba kartu lain.","insufficient_funds":"Saldo atau limit kartu tidak mencukupi. Silakan gunakan kartu lain atau metode pembayaran lain.","card_declined":"Pembayaran kartu ditolak. Silakan coba kartu lain atau hubungi bank Anda.","generic_card_failure":"Pembayaran kartu tidak berhasil. Silakan coba lagi atau gunakan kartu lain."}},"nameValidation":{"reserved":"Nama ini hanya dapat digunakan oleh Tokodepan.","invalidCharacters":"Nama mengandung karakter yang tidak diperbolehkan."},"profile":{"title":"Profil Saya","sections":{"overview":"Ringkasan","transactions":"Transaksi","addresses":"Alamat","account":"Akun","payment":"Pembayaran","security":"Keamanan","logout":"Keluar","notifications":"Notifikasi"},"loading":"Memuat profil","sectionsLabel":"Bagian profil","mobileNavigation":"Navigasi profil seluler","edit":"Ubah profil","save":"Simpan","saving":"Menyimpan...","cancel":"Batal","name":"Nama","email":"Email","phone":"Nomor telepon","noPhone":"Belum ada nomor telepon","noEmail":"Belum ada email","loginMethod":"Metode masuk","verifiedByGoogle":"Terverifikasi oleh Google","passwordEnabled":"Login dengan kata sandi aktif.","changePassword":"Ubah kata sandi","accountInformation":"Informasi akun","preferences":"Preferensi","defaultShippingAddress":"Alamat pengiriman utama","savedAddress":"Alamat tersimpan","noDefaultAddress":"Belum ada alamat utama","manageAddresses":"Kelola alamat","paymentInformation":"Informasi pembayaran","preferredPayment":"Pembayaran pilihan","managePayment":"Kelola pembayaran","security":"Keamanan","logoutPending":"Keluar...","notAvailable":"Tidak tersedia","buyerFallback":"Pembeli","googlePasswordManaged":"Tidak ada kata sandi Tokodepan untuk akun ini. Kata sandi Anda dikelola oleh Akun Google.","language":"Bahasa","languageHelp":"Pilih bahasa yang digunakan di Tokodepan.","phoneVerified":"Terverifikasi","phoneNotVerified":"Belum diverifikasi","sendWhatsAppOtp":"Kirim OTP WhatsApp","phoneOtpCode":"Masukkan kode OTP","verify":"Verifikasi","changePhone":"Ubah nomor telepon","addPhone":"Tambahkan nomor telepon","requestAgain":"Minta lagi dalam {{seconds}} detik","processing":"Memproses…","newPhone":"Nomor telepon baru","saveFailed":"Gagal menyimpan profil.","emailOtpRequired":"Masukkan kode OTP email.","emailOtpInvalid":"Kode OTP email salah.","emailOtpExpired":"Kode OTP email sudah kedaluwarsa.","emailTaken":"Email sudah digunakan akun lain.","googleEmailReadOnly":"Email akun Google tidak dapat diubah.","emailRestricted":"Email ini tidak dapat digunakan.","emailOtpSent":"Kode OTP telah dikirim ke email baru.","emailOtpSendFailed":"Gagal mengirim OTP email. Silakan coba lagi.","emailOtpHelp":"Untuk mengganti email, masukkan kode OTP yang dikirim ke email baru.","emailOtpSending":"Mengirim OTP email…","emailOtpSend":"Kirim OTP email","emailOtpCode":"Kode OTP email","phoneOtpSending":"Mengirim OTP WhatsApp…","phoneOtpSent":"OTP WhatsApp terkirim. Masukkan kode untuk memverifikasi nomor telepon.","phoneOtpRequestFailed":"Gagal meminta OTP nomor telepon.","phoneVerifiedSuccess":"Nomor telepon berhasil diverifikasi{{phone}}.","phoneOtpVerifyFailed":"Gagal memverifikasi OTP nomor telepon."},"addresses":{"title":"Alamat","management":"Kelola alamat","add":"Tambah alamat","addNe

9w":"Tambah alamat baru","edit":"Ubah alamat","delete":"Hapus alamat","setDefault":"Jadikan utama","default":"Utama","saved":"Alamat tersimpan","empty":"Belum ada alamat tersimpan","emptyTitle":"Belum ada alamat tersimpan","emptyDescription":"Tambahkan alamat pengiriman pertama agar pesanan dapat dikirim ke lokasi yang tepat.","recipientName":"Nama penerima","phone":"Nomor telepon","label":"Label alamat","street":"Alamat lengkap","details":"Detail alamat (opsional)","province":"Provinsi","city":"Kota / Kabupaten","district":"Kecamatan","postalCode":"Kode pos","notes":"Catatan","location":"Titik lokasi","useCurrentLocation":"Gunakan lokasi saya untuk pin pengiriman","searchLocation":"Cari lokasi","save":"Simpan alamat","update":"Perbarui alamat","deleteConfirm":"Hapus alamat ini?","loading":"Memuat alamat...","loadingProvinces":"Memuat provinsi","loadingCities":"Memuat kota/kabupaten","loadingDistricts":"Memuat kecamatan","loadingPostalCodes":"Memuat kode pos","selectProvince":"Pilih provinsi","selectCity":"Pilih kota/kabupaten","selectDistrict":"Pilih kecamatan","selectPostalCode":"Pilih kode pos","countryHelper":"Saat ini hanya alamat pengiriman Indonesia yang didukung.","requiredFields":"Lengkapi semua kolom wajib.","pinRequired":"Tentukan titik lokasi pengiriman di peta.","pinWithinIndonesia":"Koordinat pengiriman harus berada di Indonesia.","labels":{"home":"Rumah","office":"Kantor","other":"Lainnya"},"geolocationUnavailable":"Geolokasi tidak tersedia di browser ini. Anda tetap dapat menempatkan pin secara manual.","locationPermissionDenied":"Izin lokasi ditolak. Anda tetap dapat menempatkan pin secara manual.","locationTimeout":"Waktu membaca lokasi saat ini habis. Anda tetap dapat menempatkan pin secara manual.","locationReadFailed":"Lokasi saat ini tidak dapat dibaca. Anda tetap dapat menempatkan pin secara manual.","searchFailed":"Area tidak dapat dicari.","noMatchingArea":"Area yang cocok tidak ditemukan.","areaSelectedPinpoint":"Area dipilih. Geser atau pindahkan pin untuk menentukan lokasi pengiriman yang tepat.","areaFoundPlacePin":"Area ditemukan. Silakan tempatkan pin yang tepat secara manual.","resolveFailed":"Area yang dipilih tidak dapat diproses. Silakan tempatkan pin secara manual.","basemapFailed":"Peta dasar {{provider}} tidak dapat dimuat. Periksa log konsol untuk diagnostik dan coba lagi.","mapInitFailed":"Peta gagal dimuat. Periksa log konsol untuk diagnostik, lalu muat ulang dan coba lagi.","searchPlaceholder":"Cari provinsi, kota/kabupaten, kecamatan, atau kode pos","searchingArea":"Mencari area…","resolvingArea":"Memproses area yang dipilih…","selectedArea":"Area dipilih","latLng":"Lintang, Bujur","latitude":"Lintang","longitude":"Bujur","loadingBasemap":"Memuat peta dasar…","openToLoadMap":"Buka bagian ini untuk memuat peta.","advancedMapUnavailable":"Tampilan peta lanjutan tidak tersedia di sini.","mapManualFallback":"Anda tetap dapat menggunakan lokasi saat ini atau memasukkan koordinat secara manual.","mapUnavailable":"Peta tidak tersedia.","mapReloadHelper":"Anda dapat melanjutkan pengisian alamat secara manual dan mencoba memuat ulang halaman ini.","mapRenderingUnavailable":"Rendering peta tidak tersedia di perangkat ini. Gunakan lokasi saat ini atau masukkan lintang/bujur secara manual.","mapHelper":"Klik peta untuk menempatkan atau memindahkan pin. Geser pin untuk menyempurnakan lokasi.","noPin":"Belum ada pin yang dipilih.","postalCodeArea":"Area kode pos","area":"area","selectTitle":"Pilih alamat pengiriman","manageTitle":"Kelola alamat pengiriman","selectDescription":"Pilih alamat tersimpan yang akan digunakan untuk checkout ini.","manageDescription":"Perbarui alamat pengiriman agar proses checkout lebih cepat.","backToCart":"Kembali ke keranjang","backToProfile":"Kembali ke profil","checkoutFlow":"Alur checkout","saving":"Menyimpan…","saveSuccess":"Alamat berhasil disimpan.","saveError":"Alamat gagal disimpan.","fieldRequired":"{{field}} wajib diisi.","countryRequired":"Negara harus Indonesia (ID).","selectedForCheckout":"Tujuan pengiriman saat ini","currentDelivery":"Tujuan pengiriman saat ini","useThisAddress":"Gunakan alamat ini","untitled":"Alamat tanpa label","editAction":"Ubah","deleteAction":"Hapus","saveChanges":"Simpan perubahan","cancel":"Batal","manualCoordinateHelper":"Pilih pin di peta atau isi koordinat manual jika diperlukan.","locationOptionsFailed":"Pilihan wilayah alamat Indonesia gagal dimuat.","findAddress":"Cari alamat","fullAddressPlaceholder":"Masukkan alamat lengkap","find":"Cari","searchingAddress":"Mencari alamat…","chooseAddress":"Pilih alamat","addressNotFound":"Alamat tidak ditemukan","addressSearchFailed":"Gagal mencari alamat. Coba lagi.","verifyPin":"Periksa titik lokasi","googlePinFound":"Kami menemukan titik berdasarkan alamat yang dipilih.","adjustPinGuidance":"Geser pin jika lokasi rumah, gedung, atau pintu masuk berbeda.","reverseGeocodeUnavailable":"Pin lokasi sudah dipasang. Silakan lengkapi alamat secara manual.","currentLocationBestWhenThere":"Pilihan terbaik jika Anda sedang berada di lokasi tujuan.","searchWhenAway":"Cari alamat jika Anda tidak sedang berada di lokasi tujuan.","or":"atau","pinSource":{"google":"Titik berdasarkan alamat yang dipilih.","current_location":"Menggunakan lokasi perangkat Anda.","manual":"Titik lokasi telah disesuaikan."}},"security":{"changePassword":"Ubah kata sandi","currentPassword":"Kata sandi saat ini","newPassword":"Kata sandi baru","confirmPassword":"Konfirmasi kata sandi baru","savePassword":"Simpan kata sandi","updatePassword":"Perbarui kata sandi","passwordUpdated":"Kata sandi diperbarui","passwordMismatch":"Kata sandi tidak sama","forgotPassword":"Lupa kata sandi","resetPassword":"Atur ulang kata sandi","sendReset":"Kirim tautan/kode reset","verificationCode":"Kode verifikasi","otpCode":"Kode OTP","verify":"Verifikasi","resend":"Kirim ulang kode","otpHelper":"Gunakan OTP reset k

9ata sandi dari email Anda untuk mengonfirmasi perubahan ini.","settings":"Pengaturan keamanan","password":"Kata sandi","changed":"Kata sandi berhasil diubah.","changeFailed":"Gagal mengubah kata sandi.","updatedToday":"Diperbarui hari ini","updatedDaysAgo":"Terakhir diperbarui {{count}} hari lalu.","updatedMonthsAgo":"Terakhir diperbarui {{count}} bulan lalu.","updatedYearsAgo":"Terakhir diperbarui {{count}} tahun lalu.","logoutOtherDevices":"Keluar dari perangkat lain setelah mengganti kata sandi","logoutOtherDevicesHelper":"Biarkan aktif jika Anda mengganti kata sandi karena alasan keamanan.","sendOtp":"Kirim OTP","sendingOtp":"Mengirim OTP...","sendOtpCooldown":"Kirim ulang dalam {{seconds}}d","otpSent":"OTP dikirim ke email Anda.","otpSendFailed":"Gagal mengirim OTP.","showPassword":"Tampilkan kata sandi","hidePassword":"Sembunyikan kata sandi"},"paymentSettings":{"title":"Informasi pembayaran","preferredMethod":"Metode pembayaran pilihan","preferredMethodShort":"Metode pembayaran pilihan","save":"Simpan preferensi","saved":"Preferensi pembayaran disimpan.","unavailable":"Metode pembayaran tidak tersedia","cardsUnavailable":"Kartu tidak tersedia","none":"Belum ada metode pilihan","checkoutDefault":"Digunakan sebagai pilihan default saat checkout.","methods":{"qris":"QRIS","card":"Kartu kredit","bca_va":"Virtual Account"}},"help":{"title":"Pusat Bantuan","supportTitle":"Bantuan Tokodepan","supportDescription":"Butuh bantuan terkait pesanan, akun, atau kebijakan? Mulai chat dengan Tokodepan.","chat":"Chat dengan Tokodepan","openingChat":"Membuka chat...","chatFailed":"Chat dukungan tidak dapat dibuka."},"errors":{"pageNotFound":"Halaman tidak ditemukan","backHome":"Kembali ke beranda","generic":"Terjadi kesalahan"},"complaintDisplay":{"active":"Komplain aktif","closed":"Komplain ditutup","resolved":{"generic":"Komplain selesai","replacement":"Komplain selesai: Penggantian","replacement_no_return":"Komplain selesai: Penggantian","replacement_after_return":"Komplain selesai: Penggantian setelah pengembalian","refund":"Komplain selesai: Refund","refund_no_return":"Komplain selesai: Refund","refund_after_return":"Komplain selesai: Refund setelah pengembalian","partial_refund":"Komplain selesai: Refund sebagian","rejected":"Komplain selesai: Ditolak"}},"orders":{"recoveryLegalConsentConnector":", serta ","refundComplaintPolicy":"Kebijakan Pengembalian dan Komplain Tokodepan","title":"Pesanan","tabs":{"all":"Semua","pendingPayment":"Menunggu pembayaran","paid":"Dibayar","processing":"Diproses","readyToShip":"Siap dikirim","shipped":"Dikirim","delivered":"Terkirim","completed":"Selesai","cancelled":"Dibatalkan","complaintOpen":"Dikomplain","refunded":"Dikembalikan","refundCompleted":"Pengembalian dana selesai"},"status":{"pending":"Menunggu","pendingPayment":"Menunggu pembayaran","paid":"Dibayar","paymentReview":"Pembayaran sedang ditinjau","processing":"Diproses","readyToShip":"Siap dikirim","shipped":"Dikirim","delivered":"Terkirim","completed":"Selesai","cancelled":"Dibatalkan","complaintOpen":"Dikomplain","refunded":"Dikembalikan","refundCompleted":"Pengembalian dana selesai"},"search":"Cari pesanan","filterStatus":"Filter berdasarkan status","orderDate":"Tanggal pesanan","invoice":"Invoice","seller":"Penjual","products":"Produk","quantity":"Jumlah","shipping":"Pengiriman","total":"Total","invoiceTotal":"Total invoice","viewDetails":"Lihat detail","continuePayment":"Lanjutkan pembayaran","buyAgain":"Beli lagi","empty":"Pesanan tidak ditemukan","loading":"Memuat pesanan","loadMore":"Muat lebih banyak","previous":"Sebelumnya","next":"Berikutnya","retry":"Coba lagi","pageOf":"Halaman {{page}} dari {{pageCount}} · {{totalCount}} pesanan","filterDate":"Filter tanggal","toDate":"Sampai","statusFilter":"Filter status","emptyByTab":{"all":"Transaksi Anda akan muncul di sini setelah mulai berbelanja.","shipped":"Tidak ada transaksi yang sedang dikirim.","completed":"Belum ada transaksi selesai.","complained":"Tidak ada transaksi yang dikomplain.","cancelled":"Tidak ada transaksi yang dibatalkan.","pending_payment":"Tidak ada transaksi yang menunggu pembayaran.","processing":"Tidak ada transaksi yang sedang diproses."},"clearFilters":"Hapus filter","dateUnavailable":"Tanggal tidak tersedia","itemCount":"{{count}} barang","showLessItems":"Tampilkan lebih sedikit","showMoreItems":"Tampilkan {{count}} barang lainnya","cancellationPending":"Pembatalan diminta · Menunggu respons penjual","cancellationApproved":"Pembatalan disetujui","cancellationRejected":"Pembatalan ditolak","defaultSeller":"Penjual Tokodepan","sellerOrder":"Pesanan penjual #{{id}}","openTransaction":"Buka transaksi {{invoice}}","photo":"Foto","invoicePdf":"Faktur PDF"},"orderDetail":{"viewProductDetails":"Lihat detail produk","title":"Detail pesanan","transactionDetail

9s":"Detail transaksi","invoice":"Invoice","orderStatus":"Status pesanan","paymentStatus":"Status pembayaran","paymentMethod":"Metode pembayaran","orderDate":"Tanggal pesanan","paidAt":"Dibayar pada","seller":"Penjual","recipient":"Penerima","shippingAddress":"Alamat pengiriman","products":"Produk","productSubtotal":"Subtotal produk","shippingCost":"Biaya pengiriman","sellerDiscount":"Diskon penjual","tokodepanDiscount":"Diskon Tokodepan","total":"Total","contactSeller":"Hubungi penjual","openComplaint":"Ajukan komplain","viewComplaint":"Lihat komplain","confirmReceipt":"Konfirmasi penerimaan","autoCompletionDeadline":"Pesanan akan selesai otomatis pada {{date}} jika Anda tidak melakukan tindakan.","cancelOrder":"Batalkan pesanan","backToOrders":"Kembali ke pesanan","refreshPaymentStatus":"Perbarui status pembayaran","notShipped":"Belum dikirim","shippingNotStartedUnpaid":"Pengiriman belum dimulai karena pembayaran belum selesai.","paymentExpired":"Pembayaran kedaluwarsa","paymentFailed":"Pembayaran gagal","cancelledNotPaid":"Dibatalkan / Belum dibayar","notPaid":"Belum dibayar","paymentDate":"Tanggal pembayaran","noteForSeller":"Catatan untuk penjual","shippingInsurance":"Asuransi pengiriman","discount":"Diskon","totalPaid":"Total dibayar","problemWithOrder":"Ada masalah dengan pesanan?","reportProblemDescription":"Ajukan komplain jika ada masalah dengan pesanan ini.","complaintOpened":"Komplain telah diajukan","complaintAlreadyOpen":"Komplain sudah diajukan","reportProblem":"Laporkan masalah","showComplaintForm":"Tampilkan formulir komplain","hideComplaintForm":"Sembunyikan formulir komplain","submittingComplaint":"Mengirim komplain...","complaintSubmitFailed":"Tidak dapat mengirim keluhan. Periksa data lalu coba lagi.","cancellationRequested":"Pembatalan diminta","cancellationWaitingSeller":"Menunggu tanggapan penjual","cancellationReason":"Alasan pembatalan","transactionUnavailable":"Data transaksi tidak tersedia.","reasons":{"wrongGoodsSent":"Barang yang dikirim salah","lessQuantityThanOrdered":"Jumlah barang kurang","damagedItem":"Barang rusak","itemNotReceived":"Barang tidak diterima","other":"Lainnya"},"complaintRedirecting":"Komplain telah diajukan. Mengalihkan ke pusat komplain...","complaintOpenedHold":"Komplain telah diajukan. Dana penjual ditahan hingga komplain selesai.","requestCancellation":"Minta pembatalan","review":{"title":"Ulasan produk","action":"Ulas","availableAfterDelivery":"Ulasan tersedia setelah pesanan diterima.","reviewed":"Sudah diulas","stars":"Bintang","note":"Catatan","shareExperience":"Bagikan pengalaman Anda","imagesLabel":"Foto ulasan (maks. 3)","uploadPhotos":"Unggah foto","uploadingPhotos":"Sedang mengunggah foto...","allowedFormats":"Format yang diizinkan: JPG, PNG, WEBP, GIF • Maks. 5 MB per foto","uploadingImage":"Sedang mengunggah gambar...","remove":"Hapus","submit":"Kirim ulasan","saving":"Menyimpan ulasan...","image":"Gambar ulasan","openImage":"Buka gambar ulasan {{number}}","imageViewer":"Penampil gambar ulasan","closeImageViewer":"Tutup penampil gambar ulasan","draftImage":"Draf gambar ulasan","maximumImages":"Maksimal 3 gambar per ulasan.","invalidImageFormat":"Hanya gambar JPG, PNG, WEBP, atau GIF yang diizinkan.","imageTooLarge":"Ukuran gambar harus 5 MB atau kurang.","imageUploadFailed":"Gagal mengunggah gambar. Silakan coba lagi.","unableToUploadImage":"Gambar ulasan tidak dapat diunggah.","saveSuccess":"Terima kasih! Ulasan Anda telah dikirim.","saveFailed":"Ulasan Anda tidak dapat disimpan. Silakan coba lagi.","readyNotice":"Anda dapat memberikan satu ulasan untuk setiap produk yang dibeli pada bagian ulasan di bawah.","readyToReview":"Produk yang Anda beli siap diulas."},"reorderComplete":"Pesan ulang selesai. Produk telah ditambahkan ke keranjang.","reorderPartial":"Pesan ulang sebagian selesai. {{count}} produk ditambahkan. {{reasons}}","reorderFailed":"Produk tidak dapat dipesan ulang. {{reasons}}","reorderReasons":{"unavailable":"produk tidak tersedia atau tidak aktif","quantityConflict":"stok atau batas pembelian saat ini tidak mencukupi","session":"sesi atau token keamanan perlu diperbarui","accountRestricted":"akun ini dibatasi untuk melakukan pembelian","unexpected":"terja

9di kesalahan tak terduga"},"closeComplaint":"Tutup komplain","closeComplaintTitle":"Tutup komplain?","closeComplaintBody":"Gunakan pilihan ini jika masalah sudah selesai, termasuk jika penjual sudah memberikan penjelasan, kompensasi, atau penggantian yang Anda terima.","closingComplaint":"Menutup…","closeComplaintSuccess":"Komplain ditutup. Transaksi kini selesai.","closeComplaintError":"Komplain ini tidak dapat ditutup karena hasil finansial sudah diproses.","closeComplaintFinancialBody":"Setelah komplain ditutup, transaksi akan dianggap selesai dan dana penjual akan diproses seperti transaksi selesai biasa. Tokodepan tidak akan memproses refund tambahan dari komplain ini.","cancellationModalTitle":"Ajukan pembatalan","cancellationModalBody":"Sampaikan kepada penjual alasan Anda perlu membatalkan pesanan ini.","cancellationReasonLabel":"Alasan","cancellationDetailsLabel":"Detail pembatalan","cancellationDetailsHelp":"Masukkan minimal 3 karakter.","submitCancellation":"Kirim permintaan","submittingCancellation":"Mengirim…","cancellationRequestSuccess":"Permintaan pembatalan telah dikirim.","cancellationRequestError":"Permintaan pembatalan tidak dapat dikirim.","missedShippingDeadline":"Pesanan dibatalkan karena penjual tidak mengirim sebelum batas waktu.","refundStatus":"Status refund","refundAmount":"Jumlah refund","cancellationReasons":{"wrongOrder":"Pesanan salah","wrongAddress":"Alamat salah","changedMind":"Berubah pikiran","buyerRequest":"Permintaan pembeli lainnya","other":"Lainnya"},"refundStatuses":{"succeeded":"Sudah diproses. Pihak pembayaran telah memproses refund; dana mungkin memerlukan waktu tambahan untuk masuk.","failed":"Memerlukan penanganan manual oleh dukungan Tokodepan.","processing":"Sedang diproses. Waktu masuk dana bergantung pada metode pembayaran.","pending":"Menunggu pemrosesan Tokodepan."},"backToTransactions":"Kembali ke transaksi","sectionsUnavailable":"Beberapa bagian pesanan tidak tersedia untuk akun ini.","paymentStartFailed":"Pembayaran tidak dapat dimuat. Coba metode pembayaran lain atau hubungi bantuan.","paymentNotStarted":"Pembayaran belum dimulai. Silakan ulangi checkout/pembayaran.","invoiceUnavailable":"Faktur untuk pesanan ini belum tersedia.","receiptConfirmed":"Pesanan dikonfirmasi telah diterima. Dana kini diteruskan kepada penjual.","noEligibleReorder":"Tidak ada barang dari pesanan ini yang dapat dipesan ulang.","actionUnavailable":"{{action}} tidak tersedia saat ini.","productUnavailable":"Referensi produk ini sudah tidak tersedia.","confirmReceiptFailed":"Gagal mengonfirmasi penerimaan pesanan.","sellerChatUnavailable":"Percakapan dengan penjual untuk pesanan ini tidak ditemukan.","sellerChatOpenFailed":"Chat dengan penjual tidak dapat dibuka saat ini. Silakan coba lagi.","guestAccessDescription":"Gunakan nomor telepon saat checkout dan OTP untuk membuka transaksi tamu ini.","verifyGuestAccess":"Verifikasi akses pesanan tamu","guestAccessHelp":"Minta kode WhatsApp untuk nomor telepon yang digunakan saat checkout.","openPurchasedItem":"Buka barang yang dibeli {{product}}","purchasedProduct":"Produk yang dibeli"},"shipment":{"title":"Pengiriman","courier":"Kurir","service":"Layanan","trackingNumber":"Nomor resi","statusLabel":"Status pengiriman","deadline":"Batas waktu pengiriman","pickupInformation":"Informasi penjemputan","requestPickupBefore":"Minta penjemputan sebelum","operationalHours":"Pada jam operasional penjual","viewLabel":"Lihat label pengiriman","status":{"pending":"Menunggu","confirmed":"Dikonfirmasi","scheduled":"Dijadwalkan","allocated":"Kurir dialokasikan","pickingUp":"Sedang dijemput","inProgress":"Dalam pengiriman","delivered":"Terkirim","cancelled":"Dibatalkan","courierNotFound":"Kurir tidak ditemukan","pickupRetryAvailable":"Penjemputan dibatalkan. Penjual sedang mengatur penjemputan baru.","pickupFailed":"Penjemputan gagal","pickupAttentionRequired":"Penjemputan perlu perhatian","issue":"Pengiriman perlu perhatian","error":"Terjadi kesalahan pengiriman","awaitingSellerHandoff":"Menunggu serah terima ke kurir","droppingOff":"Dalam perjalanan ke tujuan","storeCourierPreparing":"Menyiapkan pengiriman toko","storeCourierOutForDelivery":"Sedang diantar oleh kurir toko","storeCourierDelivered":"Telah diantar oleh kurir toko","rejected":"Pengiriman ditolak","returnInTransit":"Sedang dikembalikan ke penjual","returned":"Dikembalikan ke penjual","disposed":"Paket tidak dapat dilanjutkan","failed":"Pengiriman gagal","notShipped":"Belum dikirim"},"storeCourier":"Kurir toko","handledBySeller":"Pengiriman dilakukan oleh penjual.","deliveryReference":"Referensi pengiriman","currentStatus":"Status saat ini","trackingHistory":"Riwayat pelacakan pengiriman","timeline":{"labelReady":"Label dibuat / siap diserahkan","handedToCourier":"Diserahkan ke kurir","inTransit":"Dalam perjalanan","delivered":"Terkirim","courierPickingUp":"Kurir sedang menuju lokasi penjemputan","enRouteToDestination":"Dalam perjalanan ke tujuan","pickupCancelled":"Penjemputan dibatalkan. Penjual sedang mengatur penjemputan baru.","shipmentUpdate":"Pembaruan pengiriman","rejected":"Pengiriman ditolak di tujuan","returnInTransit":"Paket sedang dikembalikan ke penjual","returned":"Paket telah dikembalikan ke penjual","disposed":"Paket tidak dapat dilanjutkan oleh kurir","failed":"Pengiriman gagal"},"dataUnavailable":"Data pengiriman tidak tersedia","updatesUnavailable":"Pembaruan pelacakan belum tersedia. Silakan cek kembali nanti.","waitingHandoff":"Menunggu konfirmasi serah terima ke kurir.","track":"Lacak pengiriman","trackCourier":"Lacak kurir","driver":"Pengemudi","vehiclePlate":"Plat kendaraan","viewDeliveryProof":"Lihat bukti pengantaran","deliveryProof":"Bukti pengantaran","proofUnavailable":"Bukti ti

9dak tersedia","insurance":"Asuransi","storeCoveredDelivery":"Pengiriman ditanggung toko","insured":"Diasuransikan","notInsured":"Tidak diasuransikan","deliveryExceptionNotice":"Pengiriman mengalami masalah."},"inbox":{"title":"Pesan","search":"Cari percakapan","support":"Dukungan","seller":"Penjual","empty":"Belum ada percakapan","select":"Pilih percakapan","loading":"Memuat percakapan","newMessage":"Pesan baru","startSupport":"Mulai chat bantuan","continueGuest":"Lanjutkan sebagai tamu","phoneVerification":"Verifikasi telepon","closeConversation":"Tutup percakapan"},"chat":{"officialTokodepan":"Resmi Tokodepan","loadingMessages":"Memuat pesan","typeMessage":"Tulis pesan","send":"Kirim","sending":"Mengirim...","attach":"Lampirkan","addProduct":"Tambahkan produk","addInvoice":"Tambahkan invoice","uploadImage":"Tambahkan gambar","removeAttachment":"Hapus lampiran","retryMessage":"Kirim ulang pesan","messageFailed":"Pesan gagal dikirim","read":"Dibaca","unread":"Belum dibaca","seen":"Dilihat","today":"Hari ini","yesterday":"Kemarin"},"chatAttachmentViewer":{"attachment":"Lampiran","openImageAttachment":"Buka lampiran gambar","invoiceOrder":"Invoice / Pesanan","status":"Status","total":"Total","viewOrder":"Lihat pesanan","sellerProduct":"Produk penjual","product":"Produk","price":"Harga","productLinkUnavailable":"Tautan produk tidak tersedia: slug penjual atau produk tidak ada","openProductDetail":"Buka detail produk","viewProduct":"Lihat produk","imageViewer":"Penampil gambar","closeImageViewer":"Tutup penampil gambar","reset":"Atur ulang"},"chatAttachments":{"search":"Cari","loading":"Memuat...","previous":"Sebelumnya","next":"Berikutnya","pageOf":"Halaman {{page}} dari {{total}}","close":"Tutup","image":"Gambar","order":"Pesanan","product":"Produk","stock":"Stok: {{count}}","searchAttachments":"Cari lampiran"},"complaints":{"title":"Komplain","status":{"open":"Aktif","waitingSeller":"Menunggu penjual","waitingBuyer":"Menunggu pembeli","underReview":"Sedang ditinjau","resolved":"Diselesaikan","closed":"Ditutup","closedByBuyer":"Ditutup pembeli"},"id":"ID komplain","order":"Pesanan","invoice":"Invoice","seller":"Penjual","reason":"Alasan","requestedResolution":"Penyelesaian yang diminta","statusLabel":"Status","createdAt":"Dibuat pada","updatedAt":"Diperbarui pada","viewDetails":"Lihat detail","empty":"Komplain tidak ditemukan","loading":"Memuat komplain"},"complaintDetail":{"title":"Detail komplain","titleWithInvoice":"Komplain {{invoice}}","open":"Ajukan komplain","reason":"Pilih alasan","description":"Jelaskan masalah","requestedResolution":"Penyelesaian yang diminta","resolutions":{"refund":"Pengembalian dana","replacement":"Penggantian barang","other":"Penyelesaian lain"},"evidence":"Bukti","addImage":"Tambah gambar","removeImage":"Hapus gambar","maxImages":"Jumlah gambar maksimum","submit":"Kirim komplain","submitting":"Mengirim","buyerStatement":"Pernyataan pembeli","sellerResponse":"Tanggapan penjual","opsReview":"Tinjauan Tokodepan","resolution":"Penyelesaian","refundAmount":"Jumlah pengembalian dana","replacementShipment":"Pengiriman barang pengganti","returnRequired":"Pengembalian barang diperlukan","returnInstructions":"Petunjuk pengembalian","close":"Tutup komplain","closed":"Komplain ditutup","backOrder":"Kembali ke pesanan","backTransaction":"Kembali ke transaksi","backComplaints":"Kembali ke komplain","settlementTitle":"Settlement terkonfirmasi","approvedRefund":"Refund disetujui","refundStatus":"Status refund","confirmedAt":"Dikonfirmasi pada","loading":"Memuat komplain…","loadError":"Gagal memuat komplain","sellerUnavailable":"Penjual tidak tersedia","nextStep":"Langkah berikutnya","waitingDecision":"Tokodepan sedang meninjau komplain ini.","returnItemTitle":"Kembalikan barang kepada penjual","returnItemDescription":"Atur pengiriman pengembalian sesuai keputusan.","sellerReturnAddress":"Alamat pengembalian penjual","returnShipping":"Pengiriman pengembalian","instruction":"Petunjuk dari Tokodepan","required":"Diperlukan","notRequired":"Tidak diperlukan","returnLabelReady":"Label pengembalian sudah siap.","waybill":"Nomor resi","viewReturnLabel":"Lihat / cetak label pengembalian","followInstructions":"Ikuti petunjuk Tokodepan.","sellerCoversReturn":"Biaya pengiriman pengembalian ditanggung penjual.","noEvidence":"Belum ada bukti yang diunggah.","buyerProof":"Bukti pembeli","buyerEvidence":"Bukti pembeli","sellerEvidence":"Bukti penjual","tokodepanEvidence":"Bukti Tokodepan","neutralEvidence":"Bukti","selectedImage":"Gambar terpilih","removeSelectedImage":"Hapus","uploadSelectedImage":"Unggah gambar","retryUpload":"Coba unggah lagi","uploading":"Mengunggah…","uploadSuccess":"Gambar berhasil diunggah.","uploadError":"Gambar tidak dapat diunggah. Gunakan JPG, PNG, WEBP, atau GIF.","messages":"Pesan","noMessages":"Belum ada pesan.","replyTitle":"Balas komplain","replyPlaceholder":"Tulis balasan...","replySuccess":"Balasan terkirim.","replyError":"Balasan tidak dapat dikirim.","reasons":{"wrongGoodsSent":"Barang yang dikirim salah","lessQuantityThanOrdered":"Jumlah barang kurang dari pesanan","damagedItem":"Barang rusak","itemNotReceived":"Barang belum diterima","other":"Masalah lainnya"},"senders":{"buyer":"Pembeli","seller":"Penjual","tokodepan":"Tokodepan"},"actions":{"closedByBuyerTitle":"Ditutup pembeli","closedByBuyerDescription":"Anda telah mengonfirmasi bahwa masalah sudah selesai. Tidak ada tindakan lebih lanjut yang diperlukan.","waitingDecisionTitle":"Menunggu keputusan Tokodepan","waitingDecision":"Tokodepan sedang meninjau komplain ini.","rejectedTitle":"Komplain ditolak","rejectedDescription":"Tidak ada tindakan lanjutan yang diperlukan.","returnItemTitle":"Kembalikan barang kepada penjual","returnItemDescription":"Atur pengiriman pengembalian secara mandiri, lalu kirim detail kurir dan nomor resi melalui percakapan komplain.","refundProcessingTitle":"Pengembalian dana sedang diproses","refundProcessingDescription":"Tokodepan akan memproses pengembalian dana yang disetujui.","replacementPendingTitle":"Barang pengganti sedang disiapkan","replacementPendingDescription":"Penjual akan mengirim barang pengganti ke alamat Anda.","partialRefundTitle":"Pengembalian dana sebagian disetujui","partialRefundDescription":"Jumlah yang disetujui: {{amount}}. Tokodepan akan memproses pengembalian dana.","viewReturnLabel":"Lihat / cetak label pengembalian"},"returnShippingInfo":{"tokodepanLabel":"Tokodepan menyediakan label pengiriman pengembalian.","buyerManual":"Atur pengiriman pengembalian dan berikan nomor resi.","sellerManual":"Penjual mengatur pengiriman pengembalian atau penjemputan.","notRequired":"Pengiriman pengembalian tidak diperlukan.","sellerPays":"Biaya pengiriman pengembalian ditanggung penjual.","buyerPays":"Biaya pengiriman pengembalian ditanggung pembeli.","tokodepanPays":"Biaya pengiriman pengembalian ditanggung Tokodepan.","noFreight":"Tidak ada biaya pengiriman pengembalian."},"closeComplaint":"Tutup komplain","closeComplaintTitle":"Tutup komplain?","closeComplaintBody":"Gunakan pilihan ini jika masalah sudah selesai, termasuk jika penjual sudah memberikan penjelasan, kompensasi, atau penggantian yang Anda terima.","closingComplaint":"Menutup…","closeComplaintSuccess":"Komplain ditutup. Transaksi kini selesai.","closeComplaintError":"Komplain ini tidak dapat ditutup karena hasil finansial sudah diproses.","closedByBuyer":"Ditutup pembeli","de

9scriptionPlaceholder":"Jelaskan masalah yang terjadi dan penyelesaian yang Anda harapkan.","createEvidenceHelp":"Setelah dikirim, Anda dapat menambahkan hingga 5 gambar bukti di halaman komplain.","complaintLabel":"Komplain","caseOverview":"Ringkasan komplain","buyerReport":"Laporan Anda","evidenceHelp":"Gambar dari Anda, penjual, atau Tokodepan ditampilkan di sini. Pilih gambar untuk membukanya dalam ukuran penuh.","conversationHelp":"Pembaruan dan tanggapan dari semua pihak dalam komplain ini.","availableAction":"Tindakan yang tersedia","backToComplaints":"Lihat semua komplain","caseId":"ID komplain"},"returns":{"title":"Pengembalian","details":"Detail pengembalian","required":"Pengembalian barang diperlukan","notRequired":"Barang tidak perlu dikembalikan","reason":"Alasan pengembalian","address":"Alamat pengembalian","shipBack":"Kirim kembali barang","courier":"Kurir","trackingNumber":"Nomor resi","submitShipment":"Kirim data pengembalian","updateShipment":"Perbarui data pengiriman","deadline":"Batas waktu pengembalian","replacementItem":"Barang pengganti","empty":"Pengembalian tidak ditemukan","loading":"Memuat pengembalian","status":{"shipped":"Barang telah dikirim kembali","received":"Barang telah diterima","completed":"Pengembalian selesai","waiting":"Menunggu pengembalian","refundPending":"Pengembalian dana diproses","refundCompleted":"Pengembalian dana selesai"},"backToCatalog":"Kembali ke katalog","cancelRequest":"Batalkan permintaan pengembalian","cancelRequestConfirm":"Batalkan permintaan pengembalian ini?","item":"Barang","notes":"Catatan"},"notifications":{"title":"Notifikasi","description":"Dapatkan pemberitahuan saat ada pesan baru.","enable":"Aktifkan notifikasi","disable":"Nonaktifkan notifikasi","unsupported":"Notifikasi tidak didukung oleh browser ini.","denied":"Izin notifikasi diblokir. 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9install":"Instal","dismiss":"Sembunyikan ajakan instal aplikasi"}},"cancellation":{"paymentExpired":{"title":"Pembayaran kedaluwarsa","detail":"Batas waktu pembayaran terlewati sebelum pembayaran berhasil diselesaikan."},"sellerMissedDeadline":{"title":"Pesanan dibatalkan karena batas waktu penjual terlewati","detail":"Penjual tidak memproses pengiriman sebelum batas waktu. Pesanan dibatalkan otomatis dan pengembalian dana Anda sedang diproses."},"paymentFailed":{"title":"Pembayaran gagal","detail":"Pembayaran tidak dapat diselesaikan."},"sellerCancelled":{"title":"Pesanan dibatalkan oleh penjual"},"buyerRequest":{"title":"Dibatalkan atas permintaan pembeli","buyerReason":"Alasan pembeli: {{reason}}","sellerNote":"Catatan penjual: {{note}}"},"opsCancelled":{"title":"Dibatalkan oleh Ops Tokodepan"},"paymentNotCompleted":{"title":"Pembayaran belum selesai","detail":"Pesanan dibatalkan karena pembayaran belum diselesaikan."},"unknown":{"title":"Dibatalkan"},"shipment_returned":{"title":"Pesanan dibatalkan karena paket dikembalikan ke penjual.","detail":"Pesanan dibatalkan karena paket dikembalikan ke penjual."},"shipment_lost":{"title":"Pesanan dibatalkan karena paket dinyatakan hilang dalam pengiriman.","detail":"Pesanan dibatalkan karena paket dinyatakan hilang dalam pengiriman."},"shipment_damaged":{"title":"Pesanan diselesaikan karena paket mengalami kerusakan dalam pengiriman.","detail":"Pesanan diselesaikan karena paket mengalami kerusakan dalam pengiriman."},"shipment_rejected":{"title":"Pesanan dibatalkan setelah pengiriman ditolak.","detail":"Pesanan dibatalkan setelah pengiriman ditolak."},"shipment_disposed":{"title":"Pesanan dibatalkan karena paket dimusnahkan kurir.","detail":"Pesanan dibatalkan karena paket dimusnahkan kurir."},"shipment_delivery_failed":{"title":"Pesanan dibatalkan karena pengiriman gagal.","detail":"Pesanan dibatalkan karena pengiriman gagal."}},"storePage":{"documentTitle":"Tokodepan - Toko","backToSearch":"Kembali ke pencarian","loadingStore":"Memuat toko","storeBanner":"Banner {{store}}","defaultStoreName":"Toko Tokodepan","noDescription":"Penjual belum menambahkan deskripsi lengkap toko.","locationLabel":"Lokasi:","noLocation":"Lokasi belum ditentukan.","announcementLabel":"Pengumuman:","noAnnouncement":"Belum ada pengumuman toko.","operationalHoursLabel":"Jam Operasional:","noOperationalHours":"Jam operasional belum diatur.","ratingLabel":"Rating:","ratingSummary":"{{rating}} / 5 ({{count}} ulasan)","filteredRatingSummary":"{{rating}} / 5 dari {{count}} ulasan","noReviews":"Belum ada ulasan","productsTab":"Produk","reviewsTab":"Ulasan","productsHeading":"Produk dari toko ini","reviewsHeading":"Ulasan Toko","searchPlaceholder":"Cari produk di toko ini","searchAria":"Cari produk di toko ini","searchButton":"Cari produk","sortProductsAria":"Urutkan produk toko","sort":{"bestSelling":"Terlaris (tinggi ke rendah)","priceLow":"Harga (rendah ke tinggi)","priceHigh":"Harga (tinggi ke rendah)","nameAsc":"Nama (A ke Z)","nameDesc":"Nama (Z ke A)","soldLow":"Jumlah terjual (rendah ke tinggi)"},"reviewFilters":{"rating":"Rating","allRatings":"Semua rating","stars":"{{count}} bintang","sort":"Urutkan","newest":"Terbaru","oldest":"Terlama","highest":"Rating tertinggi","lowest":"Rating terendah"},"loadingReviews":"Memuat ulasan toko","noCommentary":"Belum ada komentar pembeli.","openReviewedProduct":"Buka produk yang diulas {{product}}","reviewedProduct":"Produk yang diulas","buyer":"Pembeli","productLabel":"Produk:","ratingWithoutNote":"Pembeli memberikan rating tanpa catatan tertulis.","sellerResponse":"Tanggapan penjual","edited":"Diedit","reviewImage":"Gambar ulasan","openReviewImage":"Buka gambar ulasan {{number}}","refreshingProducts":"Memperbarui produk","noMatchingProducts":"Tidak ada produk 

9yang sesuai dengan pencarian Anda di toko ini.","noActiveProducts":"Belum ada produk aktif.","untitledProduct":"Produk tanpa judul","soldLabel":"Terjual:","outOfStock":"Stok habis","inStock":"Tersedia","unavailableCheckout":"Saat ini tidak tersedia untuk dibeli","reviewImageViewer":"Penampil gambar ulasan","closeReviewImageViewer":"Tutup penampil gambar ulasan","errors":{"loadStore":"Tidak dapat memuat toko.","loadProducts":"Tidak dapat memuat produk toko.","loadReviews":"Tidak dapat memuat ulasan toko."}},"paymentHandoff":{"title":"Menyiapkan pembayaran","description":"Mohon tunggu. Anda akan diarahkan ke halaman pembayaran.","loadingLabel":"Menyiapkan pembayaran"}}`),productDetail:{sellerResponse:`Tanggapan penjual`,edited:`Diedit`}},gr={ops:JSON.parse(`{"siteSettings":{"title":"Pengaturan Situs","defaultLanguage":"Bahasa bawaan situs","defaultLanguageHelp":"Menentukan bahasa antarmuka bawaan untuk pembeli, penjual, dan pengguna Ops yang belum memilih bahasa pribadi.","myLanguage":"Bahasa antarmuka saya","myLanguageHelp":"Preferensi lokal untuk browser ini. Tidak mengubah bawaan situs.","saved":"Pengaturan bahasa situs disimpan.","loadFailed":"Pengaturan bahasa situs gagal dimuat.","saveFailed":"Pengaturan bahasa situs gagal disimpan.","invalidLanguage":"Pilih bahasa yang didukung.","save":"Simpan","saving":"Menyimpan","reset":"Atur ulang","cancel":"Batal","loading":"Memuat pengaturan","globalSetting":"Pengaturan global","personalPreference":"Preferensi pribadi","indonesianFallback":"Bahasa Indonesia sebagai bawaan","effectiveLanguage":"Bahasa yang digunakan","currentDefault":"Bawaan saat ini","unsavedChanges":"Perubahan belum disimpan","guestCheckout":"Izinkan mode tamu dengan OTP WhatsApp","guestCheckoutHelp":"Mengontrol verifikasi baru untuk checkout tamu dan chat tamu.","guestCheckoutDisabledHelp":"Jika dinonaktifkan, verifikasi baru untuk checkout tamu dan chat tamu tidak tersedia. Sesi tamu yang sudah terverifikasi tetap dapat digunakan sampai kedaluwarsa.","shippingProviders":{"title":"Provider pengiriman","loading":"Memuat provider pengiriman…","empty":"Belum ada provider pengiriman yang dikonfigurasi.","loadFailed":"Provider pengiriman gagal dimuat.","saveFailed":"Provider pengiriman gagal diperbarui.","toggle":"Atur status aktif {{name}}","storeCourierHelp":"Toggle global Kurir Toko mengontrol ketersediaan di seluruh platform. Setiap seller juga harus mengaktifkan Kurir Toko dan mengatur tarif cakupan aktif yang sesuai sebelum menawarkannya kepada pembeli."},"platform":{"title":"Mode platform","current":"Saat ini:","help":"Gunakan mode selain normal hanya selama deployment atau insiden yang memerlukan pembatasan di seluruh marketplace.","loading":"Memuat mode platform…","loadFailed":"Mode platform gagal dimuat.","saveFailed":"Mode platform gagal disimpan.","saved":"Mode platform disimpan.","modeLabel":"Mode","messageLabel":"Pesan pemeliharaan","messagePlaceholder":"Tokodepan sedang diperbarui. Silakan coba lagi dalam bebera

9pa menit.","messageHelp":"Pesan kosong akan menggunakan pesan pemeliharaan bawaan.","saving":"Menyimpan…","save":"Simpan mode platform","modes":{"normal":{"label":"Normal","description":"Operasi situs normal"},"write_freeze":{"label":"Pembekuan penulisan","description":"Akses baca tetap tersedia sementara tindakan berisiko dan penulisan dijeda","warning":"Pembekuan penulisan memengaruhi seluruh marketplace dengan menjeda tindakan berisiko dan penulisan."},"maintenance":{"label":"Pemeliharaan","description":"Sebagian besar akses aplikasi dijeda","warning":"Pemeliharaan memengaruhi seluruh marketplace dengan menjeda sebagian besar akses aplikasi."}},"unsavedSelection":"Pilihan belum disimpan"},"banners":{"title":"Banner situs","help":"Satu gambar aktif ditampilkan sebagai banner statis. Beberapa gambar aktif berganti sebagai slideshow. Jika tidak ada yang aktif, area banner tidak ditampilkan.","loading":"Memuat banner…","loadFailed":"Banner situs gagal dimuat.","mutationFailed":"Banner situs gagal diperbarui.","upload":"Unggah gambar","uploading":"Mengunggah…","empty":"Belum ada banner.","enable":"Aktifkan","disable":"Nonaktifkan","up":"Naikkan","down":"Turunkan","delete":"Hapus","surfaces":{"buyer_home":"Banner beranda pembeli","seller_dashboard":"Banner dasbor penjual"}}},"pickupWarnings":{"multiple_pickup_failures":"Penjemputan telah gagal beberapa kali. Periksa kesalahan provider terbaru, riwayat percobaan, dan jadwal percobaan berikutnya sebelum melakukan tindakan manual.","automatic_retry_limit_reached":"Percobaan penjemputan otomatis telah mencapai batas yang ditetapkan. Periksa kesalahan provider terbaru dan lakukan percobaan manual jika diperlukan.","total_retry_limit_reached":"Percobaan penjemputan telah mencapai batas total yang ditetapkan. Periksa kesalahan provider terbaru dan lakukan eskalasi atau investigasi sebelum memberikan override."},"shell":{"backToCatalog":"Kembali ke katalog","logoutFailed":"Gagal keluar. Silakan coba lagi.","planned":"direncanakan","navigation":"Navigasi Ops","currentPage":"Halaman saat ini","more":"Lainnya","moreMenu":"Halaman Ops lainnya","loading":"Memuat Ops","whatsappUnread":"WhatsApp: {{count}} pesan belum dibaca","whatsappUnreadMore":"WhatsApp: lebih dari {{count}} pesan belum dibaca"},"nav":{"dashboard":"Dasbor","support":"Pesan Dukungan","whatsappSupport":"Dukungan WhatsApp","transactionIssues":"Masalah Transaksi","complaints":"Komplain / Sengketa","sellers":"Moderasi Penjual","products":"Moderasi Produk","holidays":"Kalender Hari Libur","shippingTest":"Uji Pengiriman","platformPromotions":"Promo Platform","finance":"Keuangan","siteSettings":"Pengaturan Situs","orderSettings":"Pengaturan Pesanan","paymentSettings":"Pengaturan Pembayaran","users":"Pengguna","refundRequests":"Permintaan refund","buyers":"Moderasi Pembeli","emergencySla":"Insiden SLA Darurat"},"holidays":{"title":"Pengelolaan hari libur","slaExplanation":"Perhitungan SLA hari kerja mengecualikan akhir pekan dan hari libur aktif di bawah ini.","namePlaceholder":"Nama hari libur","active":"Aktif","inactive":"Tidak aktif","save":"Simpan hari libur","add":"Tambah hari libur","cancelEdit":"Batalkan edit","loading":"Memuat hari libur...","empty":"Belum ada hari libur yang dikonfigurasi.","date":"Tanggal","name":"Nama","status":"Status","actions":"Tindakan","edit":"Edit","delete":"Hapus","editorTitle":"Tambah hari libur","editingTitle":"Edit hari libur","editingBadge":"Sedang mengedit","dateLabel":"Tanggal","nameLabel":"Nama hari libur","listTitle":"Daftar hari libur","deleteDialogTitle":"Hapus hari libur?","deleteDialogBody":"Hapus {{name}} ({{date}})? Tindakan ini tidak dapat dibatalkan.","cancelDelete":"Batal","confirmDelete":"Hapus","errors":{"requiredFields":"Tanggal dan nama hari libur wajib diisi.","load":"Gagal memuat hari libur.","save":"Gagal menyimpan hari libur.","delete":"Gagal menghapus hari libur."}},"dashboard":{"title":"Ringkasan operasional","overview":"Ringkasan operasional","openSupportThreads":"Percakapan dukungan aktif","transactionIssues":"Masalah transaksi","openComplaints":"Komplain aktif","sellersPendingReview":"Penjual menunggu peninjauan","productsPendingReview":"Produk menunggu peninjauan","pendingWithdrawals":"Penarikan dana tertunda","failedPickups":"Penjemputan gagal","autoRetryScheduled":"Percobaan otomatis terjadwal","ordersRequiringAttention":"Pesanan yang perlu ditangani","recentActivity":"Aktivitas terbaru","viewAll":"Lihat semua","refresh":"Muat ulang","loading":"Memuat dasbor","loadFailed":"Dasbor gagal dimuat","noActivity":"Belum ada aktivitas terbaru","today":"Hari ini","thisWeek":"Minggu ini","thisMonth":"Bulan ini","frozenStores":"Toko dibekukan","takenDownProducts":"Produk diturunkan","overdueSellerShipments":"Pengiriman penjual terlambat","needsAction":"Perlu tindakan","priorityQueues":"Antrean prioritas dari seluruh Ops, diurutkan berdasarkan urgensi.","total":"total","allClear":"Semua antrean yang dipantau sedang kosong. Tetap pantau dukungan, komplain, pengiriman, dan moderasi 

9saat aktivitas baru masuk.","reviewIssues":"Tinjau masalah","openQueue":"Buka antrean","viewComplaints":"Lihat komplain","openInbox":"Buka pesan","reviewSellers":"Tinjau penjual","reviewProducts":"Tinjau produk","dataSources":"Sumber data: percakapan dukungan, komplain, antrean masalah transaksi, status penjual, status penurunan produk, dan pesanan berbayar yang melewati batas kirim penjual tanpa catatan pengiriman.","noAction":"Tidak ada {{label}} yang perlu ditangani saat ini.","overdueExplanation":"Pesanan berbayar telah melewati tenggat pengiriman penjual dan perlu ditinjau di antrean masalah.","transactionExplanation":"Kasus transaksi yang terbuka atau sedang diselidiki menunggu tindak lanjut Ops.","complaintsExplanation":"Komplain pembeli atau penjual masih terbuka dan mungkin memerlukan mediasi.","supportExplanation":"Percakapan dukungan tersedia untuk dijawab atau ditriase oleh admin.","frozenStoresExplanation":"Toko penjual yang dibekukan sedang dibatasi dan mungkin memerlukan tinjauan moderasi.","takenDownProductsExplanation":"Listing yang diturunkan disembunyikan sampai moderasi produk selesai."},"sellers":{"title":"Moderasi Penjual","adminTitle":"Admin penjual","sellers":"Penjual","searchSellers":"Cari penjual","searchPlaceholder":"Cari nama toko atau slug","searchHelp":"Cari penjual sebelum memoderasi akun.","searchMin":"Masukkan minimal 2 karakter untuk mencari penjual.","loadFailed":"Penjual gagal dimuat.","actionFailed":"Status penjual gagal diperbarui.","all":"Semua","status":"Status","internalNote":"Catatan internal (opsional):","freezeNote":"Catatan pembekuan","frozenAt":"Dibekukan pada","reasonFreeze":"Alasan pembekuan (internal)","reasonUnfreeze":"Alasan pencairan (internal)","freeze":"Bekukan","unfreeze":"Aktifkan kembali","noSellers":"Tidak ada penjual.","loading":"Memuat penjual","refresh":"Muat ulang","onboardingTitle":"Onboarding penjual","onboardingHelp":"Tinjau penjual yang diundang dan aktifkan toko setelah setup selesai.","moderationHelp":"Cari penjual aktif atau dibekukan untuk tindakan moderasi yang eksplisit.","seller":"Penjual","ownerContact":"Pemilik/kontak","setupChecklist":"Daftar setup","missingItems":"Yang belum lengkap","action":"Tindakan","ready":"Siap","noOnboarding":"Tidak ada penjual yang menunggu setup.","loadingOnboarding":"Memuat onboarding penjual…","loadingMore":"Memuat lagi…","checklistProgress":"{{complete}} dari {{total}} selesai","activate":"Aktifkan penjual","activating":"Mengaktifkan…","completeBeforeActivation":"Lengkapi item setup sebelum aktivasi.","activationMissing":"Setup penjual belum lengkap. Belum ada: {{fields}}.","searching":"Mencari…","updating":"Memperbarui…","inviteTitle":"Undang penjual","inviteHelp":"Buat akun penjual khusus und

9angan setelah verifikasi offline.","storeGroup":"Toko","ownerGroup":"Pemilik","verificationGroup":"Verifikasi","sellerName":"Nama penjual/toko","ownerName":"Nama pemilik","ownerEmail":"Email pemilik","ownerPhone":"Telepon pemilik","verificationNote":"Catatan verifikasi","verifiedOffline":"Saya telah memverifikasi penjual ini secara offline.","sendInvitationEmail":"Kirim tautan undangan ke email seller","sendInvitationEmailHelp":"Undangan akan dikirim ke email pemilik yang tercantum di atas.","invitationEmailSent":"Email undangan telah dikirim ke {{email}}.","invitationEmailFailed":"Email undangan tidak dapat dikirim. Gunakan tautan undangan di bawah untuk mengirimkannya secara manual.","inviteAllRequired":"Semua kolom undangan wajib diisi.","inviteVerifyRequired":"Konfirmasikan bahwa penjual telah diverifikasi secara offline sebelum membuat undangan.","inviteFailed":"Undangan penjual gagal dibuat.","inviteCreating":"Membuat undangan…","inviteCreate":"Buat undangan penjual","inviteCreated":"Undangan dibuat. Tautan ini hanya ditampilkan sekali.","inviteSecurity":"Kirim hanya kepada pemilik penjual terverifikasi. Jangan tempelkan ke log, analitik, atau kanal publik.","sellerId":"ID penjual","inviteExpires":"Undangan kedaluwarsa","inviteLink":"Tautan undangan","inviteCopy":"Salin tautan undangan","inviteCopied":"Tautan undangan disalin.","fields":{"contact_email":"Email kontak","contact_phone":"Telepon kontak","settings_address_id":"Alamat toko","finance_pin":"PIN Keuangan","name":"Profil/nama toko","support_hours":"Jam operasional/dukungan","seller_legal_acceptance":"Ketentuan penjual disetujui"},"reissue":"Buat ulang undangan","reissuing":"Membuat ulang undangan","reissueConfirm":"Buat tautan undangan baru untuk seller ini? Tautan undangan sebelumnya tidak dapat digunakan lagi.","reissueCreated":"Undangan berhasil dibuat ulang","reissueFailed":"Undangan seller tidak dapat dibuat ulang.","invitationEmailNotRequested":"Email undangan tidak diminta.","correctDetails":"Perbaiki data undangan","sendNewInvitationEmail":"Kirim tautan undangan baru ke email seller","correctConfirm":"Menyimpan perubahan akan membuat tautan undangan sebelumnya tidak berlaku dan membuat tautan undangan baru.","saveCorrection":"Simpan dan buat tautan baru","correctCreated":"Data undangan diperbaiki. Tautan baru ini hanya ditampilkan sekali.","correctFailed":"Data undangan seller tidak dapat diperbaiki."},"sellerStatus":{"active":"aktif","frozen":"dibekukan","inactive":"tidak aktif","pending":"menunggu","pending_review":"menunggu peninjauan","verified_pending_setup":"Menunggu setup","approved":"disetujui","rejected":"ditolak","suspended":"ditangguhkan","disabled":"dinonaktifkan","verified":"terverifikasi","unverified":"belum terverifikasi"},"sellerDetail":{"title":"Detail penjual","backToSellers":"Kembali ke penjual","storeInformation":"Informasi toko","ownerInformation":"Informasi pemilik","contact":"Kontak","storeAddress":"Alamat toko","verificationDocuments":"Dokumen verifikasi","reviewHistory":"Riwayat peninjauan","currentStatus":"Status saat ini","approvalStatus":"Status persetujuan","verified":"Terverifikasi","unverified":"Belum terverifikasi","pendingReview":"Menunggu peninjauan","approveSeller":"Setujui penjual","rejectSeller":"Tolak penjual","suspendSeller":"Tangguhkan penjual","reactivateSeller":"Aktifkan kembali penjual","rejectionReason":"Alasan penolakan","suspensionReason":"Alasan penangguhan","internalNote":"Catatan internal","saveNote":"Simpan catatan","confirmAction":"Konfirmasi tindakan","processing":"Memproses","actionCompleted":"Tindakan selesai","actionFailed":"Tindakan gagal","loading":"Memuat penjual","notFound":"Penjual tidak ditemukan","confirmApprove":"Setujui penjual ini?","confirmReject":"Tolak penjual ini?","confirmSuspend":"Tangguhkan penjual ini?","confirmReactivate":"Aktifkan kembali penjual ini?"},"users":{"title":"Pengguna","adminTitle":"Admin pengguna","noUsers":"Tidak ada pengguna.","admin":"Admin","active":"Aktif","yes":"ya","no":"tidak","freeze":"Bekukan","unfreeze":"Aktifkan kembali","loading":"Memuat pengguna","searchPlaceholder":"Cari berdasarkan email atau ID pengguna","paginationLabel":"Halaman hasil pengguna","pageOf":"Halaman {{page}} / {{totalPages}}"},"userStatus":{"active":"aktif","inactive":"tidak aktif","suspended":"ditangguhkan","disabled":"dinonaktifkan","verified":"terverifikasi","unverified":"belum terverifikasi","frozen":"dibekukan"},"userDetail":{"title":"Detail pengguna","backToUsers":"Kembali ke pengguna","accountInformation":"Informasi akun","contactInformation":"Informasi kontak","loginMethod":"Metode masuk","verificationStatus":"Status verifikasi","accountStatus":"Status akun","orders":"Pesanan","complaints":"Komplain","addresses":"Alamat","activity":"Aktivitas","suspendAccount":"Tangguhkan akun","reactivateAccount":"Aktifkan kembali akun","disableAccount":"Nonaktifkan akun","reason":"Alasan","internalNote":"Catatan internal","confirmAction":"Konfirmasi tindakan","processing":"Memproses","actionCompleted":"Tindakan selesai","actionFailed":"Tindakan gagal","notFound":"Pengguna tidak ditemukan","loading":"Memuat pengguna"},"common":{"loading":"Memuat","saving":"Menyimpan","processing":"Memproses","refresh":"Muat ulang","retry":"Coba lagi","search":"Cari","filter":"Filter","clear":"Bersihkan","apply":"Terapkan","save":"Simpan","cancel":"Batal","close"

9:"Tutup","back":"Kembali","previous":"Sebelumnya","next":"Berikutnya","noData":"Tidak ada data","notFound":"Tidak ditemukan","somethingWentWrong":"Terjadi kesalahan","unauthorized":"Tidak berwenang","accessDenied":"Akses ditolak","sessionExpired":"Sesi berakhir","confirm":"Konfirmasi","success":"Berhasil","failed":"Gagal","loadMore":"Muat lagi","previousPage":"Sebelumnya","nextPage":"Berikutnya","showingRange":"Menampilkan {{start}}–{{end}}","showingRangeOfTotal":"Menampilkan {{start}}–{{end}} dari {{total}}","noMoreResults":"Tidak ada hasil lagi."},"support":{"loadOlderMessages":"Muat pesan sebelumnya","loadingOlderMessages":"Memuat…","title":"Pesan Dukungan","threads":"Percakapan dukungan","searchPlaceholder":"Cari percakapan dukungan...","loading":"Memuat pesan dukungan","emptyChats":"Belum ada percakapan dukungan.","unknownParticipant":"Tidak diketahui","unknownRequester":"Pemohon tidak diketahui","noMessages":"Belum ada pesan.","selectThread":"Pilih percakapan dukungan.","reopen":"Buka kembali","markResolved":"Tandai selesai","updating":"Memperbarui...","statusAriaLabel":"Status dukungan","sellerRequest":"Permintaan dukungan penjual","buyerRequest":"Permintaan dukungan pembeli","linkedOrder":"Pesanan terkait","noLinkedOrder":"Tidak ada konteks pesanan terkait","viewOrderComplaints":"Lihat komplain pesanan","openComplaint":"Buka komplain","errors":{"loadOlderMessages":"Pesan sebelumnya gagal dimuat.","loadInbox":"Pesan dukungan gagal dimuat.","loadConversation":"Percakapan dukungan gagal dimuat.","sendReply":"Balasan dukungan gagal dikirim.","updateStatus":"Status percakapan dukungan gagal diperbarui.","missingAttachmentUrl":"Respons unggahan tidak menyertakan URL lampiran."},"actions":"Aksi","unreadCount":"{{count}} pesan belum dibaca","participantRoles":{"buyer":"Pembeli","seller":"Penjual","unknown":"Peran tidak diketahui"}},"supportStatus":{"open":"Terbuka","waitingCustomer":"Menunggu pelanggan","resolved":"Selesai","closed":"Ditutup"},"supportComposer":{"placeholder":"Balas percakapan dukungan ini...","send":"Kirim","sending":"Mengirim...","attachImage":"Lampirkan gambar","imageMenuLabel":"Gambar","removeAttachment":"Hapus {{name}}","uploadingImage":"Mengunggah gambar...","attachFailed":"Gagal melampirkan gambar. Silakan coba lagi.","invoiceOrder":"Invoice / Pesanan","product":"Produk"},"transactionIssues":{"backToIssues":"Kembali ke daftar masalah","title":"Antrean masalah transaksi","intro":"Antrean internal Ops untuk pengecualian pesanan, pembayaran, dan pengiriman. Antrean ini terpisah dari sengketa komplain pembeli.","orderInvoiceNumber":"Nomor pesanan / invoice","createIssue":"Buat masalah","creating":"Membuat…","internalNoteOptional":"Catatan internal (opsional)","created":"Masalah transaksi dibuat.","status":"Status","type":"Jenis","all":"Semua","loading":"Memuat masalah transaksi…","noIssues":"Tidak ada masalah transaksi ditemukan.","noOverdueSellerShipmentIssues":"Tidak ada masalah pengiriman penjual terlambat ditemukan.","issueFallback":"Masalah #{{id}}","order":"Pesanan","buyer":"Pembeli","seller":"Penjual","opened":"Dibuka","selectIssue":"Pilih masalah untuk meninjau detail.","orderSummary":"Ringkasan pesanan","paymentStatus":"Status pembayaran","issueType":"Jenis masalah","issue":"Masalah","total":"Total","timeline":"Linimasa","noStatusHistory":"Belum ada riwayat status.","items":"Item","internalNote":"Catatan internal","saveIssueUpdate":"Simpan pembaruan masalah","saving":"Menyimpan…","errors":{"requiredOrderReference":"Identitas pesanan wajib diisi untuk membuat masalah transaksi.","createFailed":"Gagal membuat masalah transaksi."}},"transactionIssueStatus":{"open":"Terbuka","investigating":"Sedang diselidiki","resolved":"Selesai","dismissed":"Diabaikan"},"transactionIssueType":{"payment_issue":"Masalah pembayaran","shipment_issue":"Masalah pengiriman","pickup_retry_available":"Coba lagi penjemputan tersedia","overdue_seller_shipment":"Pengiriman penjual terlambat","status_mismatch":"Status tidak sesuai","manual_review":"Tinjauan manual","courier_lost":"Kurir kehilangan paket","courier_damaged":"Paket rusak oleh kurir","abnormal_tracking":"Pelacakan tidak normal","refund_needed":"Perlu refund","seller_compensation_needed":"Perlu kompensasi penjual","other":"Lainnya","shipment_delivery_exception":"Masalah pengiriman setelah penjemputan","shipment_create_reconciliation":"Pembuatan pengiriman perlu direkonsiliasi"}

9,"transactionOrderStatus":{"pending":"Menunggu","pending_payment":"Menunggu pembayaran","awaiting_payment":"Menunggu pembayaran","paid":"Dibayar","processing":"Diproses","shipped":"Dikirim","delivered":"Terkirim","completed":"Selesai","complaint_open":"Komplain terbuka","cancelled":"Dibatalkan","canceled":"Dibatalkan","refunded":"Direfund"},"transactionPaymentStatus":{"pending":"Menunggu","unpaid":"Belum dibayar","paid":"Dibayar","settlement":"Dibayar","capture":"Tertangkap","failed":"Gagal","expired":"Kedaluwarsa","cancelled":"Dibatalkan","canceled":"Dibatalkan","refunded":"Direfund","partial_refund":"Refund sebagian"},"transactionIssueShipment":{"title":"Pengiriman / penjemputan","noShipment":"Belum ada pengiriman Biteship yang tertaut ke pesanan ini.","provider":"Provider","courierService":"Kurir/layanan","currentShippingState":"Status pengiriman saat ini","providerStatus":"Status dari Biteship","waybillTracking":"Resi / pelacakan","retryAttempts":"Percobaan ulang","notProvided":"Tidak tersedia","pickupRetryAvailableHelp":"Penjemputan dibatalkan sebelum kurir menjemput dan dapat dicoba lagi.","automaticAttempts":"Percobaan otomatis","totalAttempts":"Total percobaan","nextAutomaticRetry":"Percobaan otomatis berikutnya","latestRetryError":"Kesalahan percobaan terbaru","history":"Riwayat pengiriman ({{count}})","providerStatusNotAvailable":"status provider tidak tersedia","noWaybill":"tanpa resi","statusFallback":"status","attemptsOf":"{{current}} dari {{max}}","status":{"pickup_retry_available":"Penjemputan dibatalkan","pending":"Menunggu","created":"Dibuat","confirmed":"Dikonfirmasi","allocated":"Dialokasikan","picking_up":"Sedang dijemput","picked_up":"Telah diambil kurir","dropping_off":"Sedang diantar","delivered":"Terkirim","cancelled":"Dibatalkan","canceled":"Dibatalkan","failed":"Gagal","returned":"Dikembalikan ke penjual","rejected":"Ditolak","return_in_transit":"Sedang dikembalikan","disposed":"Tidak dapat dilanjutkan","in_transit":"Dalam perjalanan","on_hold":"Ditahan sementara"},"providerOrder":"Pesanan provider"},"transactionIssueRetry":{"retryPickup":"Coba lagi penjemputan","retrying":"Mencoba lagi penjemputan…","missingOrderIdentifier":"Tidak dapat mencoba lagi penjemputan: identitas pesanan tidak ada.","requested":"Permintaan coba lagi penjemputan dikirim. Tokodepan sedang membuat pesanan Biteship baru.","failed":"Gagal mencoba lagi penjemputan.","unavailableIneligible":"Coba lagi penjemputan tidak tersedia untuk pengiriman ini. Batas percobaan mungkin tercapai atau backend menandainya tidak memenuhi syarat.","unavailableProvider":"Coba lagi penjemputan hanya tersedia untuk pengiriman Biteship.","unavailableCourierType":"Coba lagi penjemputan hanya tersedia untuk pengiriman instan/same-day.","unavailableGeneric":"Coba lagi penjemputan tidak tersedia untuk pengiriman ini."},"complaints":{"paginationLabel":"Halaman antrean komplain","page":"Halaman {{page}}","title":"Komplain / sengketa","titleWithInvoice":"Komplain {{invoice}}","complaintId":"ID komplain","status":"Status","all":"semua","loadingComplaints":"Memuat komplain…","noComplaints":"Tidak ada komplain.","complaint":"Komplain","order":"Pesanan","buyer":"Pembeli","seller":"Penjual","reason":"Alasan","buyerDescription":"Keterangan pembeli","opened":"Dibuka","loadingDetail":"Memuat detail komplain...","selectComplaint":"Pilih komplain untuk meninjau detail.","detailUnavailable":"Detail komplain tidak tersedia.","summaryTitle":"Ringkasan komplain","total":"Total","requestedResolution":"Penyelesaian diminta","sellerProposedSolution":"Solusi usulan penjual","finalResolution":"Penyelesaian akhir","notProvided":"Tidak tersedia","openLinkedSupportThread":"Buka thread dukungan tertaut #{{id}}","noLinkedSupportThread":"Tidak ada thread dukungan tertaut untuk pesanan ini.","evidence":"Bukti","buyerEvidence":"Bukti pembeli","sellerEvidence":"Bukti penjual","noBuyerEvidence":"Belum ada bukti pembeli","noSellerEvidence":"Belum ada bukti penjual","attachmentUnavailable":"Lampiran tidak tersedia","downloadAttachment":"Unduh lampiran","attachmentAlt":"lampiran","conversation":"Percakapan","noStatusHistory":"Belum ada riwayat status.","messages":"Pesan","workflowTitle":"Status komplain","workflowHelp":"Gunakan ini untuk melacak posisi komplain dalam proses. Ini tidak menjalankan refund atau pelepasan dana.","sendMessagePlaceholder":"Kirim pesan ke pembeli/penjual","sending":"Mengirim…","sendMessage":"Kirim pesan","applyRecommendedStatus":"Terapkan status rekomendasi","optionalStatusNote":"Catatan status opsional","statusOnlyHelp":"Mengubah status hanya memperbarui alur kerja komplain. Ini tidak mentransfer uang, membuat pengiriman, atau melepas dana.","updating":"Memperbarui…","updateStatus":"Perbarui status","confirmUpdateWithoutNote":"Perbarui status komplain menjadi \\"{{status}}\\" tanpa catatan?"},"complaintStatus":{"open":"Terbuka","awaiting_seller_response":"Menunggu penjual","seller_proposed_solution":"Penjual mengusulkan solusi","awaiting_buyer_response":"Menunggu pembeli","escalated_to_ops":"Dieskalasi ke Tokodepan","ops_review":"Ditinjau Tokodepan","resolved_refund":"Selesai: refund disetujui","resolved_replacement":"Selesai: penggantian disepakati","resolved_rejected":"Selesai: ditolak","closed":"Ditutup","under_review":"Ditinjau Tokodepan","resolved_buyer":"Selesai: pembeli","resolved_seller":"Selesai: penjual","rejected":"Ditolak","closed_by_buyer":"Ditutup pembeli"},"complaintReason":{"item_not_received":"Barang belum diterima","item_damaged":"Barang rusak","wrong_item":"Barang salah","missing_item":"Barang kurang","not_as_described":"Tidak sesuai deskripsi","counterfeit":"Barang palsu","other":"Lainnya"},"complaintResolution":{"refund":"Refund","replacement":"Penggantian","partial_refund":"Refund sebagian","reject":"Tolak","rejected":"Ditolak","refund_no_return":"Refund, tanpa pengembalian","refund_after_return":"Refund setelah pengembalian","replacement_no_return":"Penggantian, tanpa pengembalian","replacement_after_return":"Penggantian setelah pengembalian"},"complaintRole":{"buyer":"Pembeli","seller":"Penjual","ops":"Ops","system":"Sistem"},"complaintFaultParty":{"seller":"Kesalahan penjual","buyer":"Kesalahan pembeli","logistics":"Masalah logistik","unclear":"Belum jelas / perlu pertimbangan","tokodepan_goodwill":"Goodwill Tokodepan"}

9,"complaintPayer":{"seller":"Penjual","buyer":"Pembeli","tokodepan":"Tokodepan","none":"Tidak ada"},"complaintLabelMode":{"buyer_manual":"Manual pembeli","seller_manual":"Manual penjual","not_required":"Tidak diperlukan"},"complaintOutcome":{"refund":"Refund","replacement":"Penggantian","partial_refund":"Refund sebagian","rejected":"Tolak"},"complaintDecision":{"title":"Keputusan penyelesaian","help":"Gunakan ini untuk mencatat keputusan Tokodepan.","finalSaved":"Keputusan akhir tersimpan","finalPreview":"Pratinjau keputusan akhir","decision":"Keputusan","responsibility":"Pihak yang bertanggung jawab","return":"Pengembalian","required":"Wajib","notRequired":"Tidak wajib","previewSellerReturn":"Pembeli dan penjual harus mengoordinasikan pengiriman pengembalian secara manual. Penjual bertanggung jawab atas ongkir pengembalian sesuai keputusan ini.","previewBuyerReturn":"Pembeli mengatur pengiriman pengembalian secara manual dan membayar kurir secara langsung.","previewOpsReturn":"Ops dapat memberikan instruksi pengiriman pengembalian manual. Tokodepan belum membuat label pengembalian.","replacement":"Penggantian","sellerSendsReplacement":"Penjual mengirim barang pengganti.","noReplacement":"Tidak ada penggantian.","refund":"Refund","noRefundAmount":"Nominal refund belum diisi.","noRefund":"Tidak ada refund.","buyerInstruction":"Instruksi pembeli","sellerInstruction":"Instruksi penjual","nextStep":"Langkah berikutnya","nextRejected":"Perbarui status menjadi selesai/ditolak atau ditutup saat siap.","nextBuyerTracking":"Pembeli harus memberikan nomor pelacakan pengembalian.","nextSaveThenWait":"Simpan keputusan, lalu tunggu proses pengiriman pengembalian.","stepOutcome":"Langkah 1 — Pilih hasil","stepReturn":"Langkah 2 — Kebutuhan pengembalian","stepResponsibility":"Langkah 3 — Pihak bertanggung jawab","noReturnRequired":"Pengembalian tidak wajib","returnRequired":"Pengembalian wajib","sellerReturnGuidance":"Hanya pengiriman pengembalian manual. Tidak ada label pengembalian Tokodepan atau pemotongan saldo penjual otomatis.","buyerReturnGuidance":"Pembeli membayar ongkir pengembalian. Untuk MVP, pembeli harus mengatur pengiriman pengembalian manual dan memberikan nomor pelacakan.","unclearReturnGuidance":"Tinjau bukti dan sesuaikan opsi pengiriman lanjutan jika diperlukan.","itemRefundAmount":"Nominal refund barang (Rp)","originalShippingRefund":"Refund ongkir awal (Rp)","totalRefund":"Total pengembalian dana (Rp)","sellerRefundSuggestion":"Saran: sertakan refund ongkir awal untuk kesalahan penjual (Ops dapat mengubah).","buyerRefundSuggestion":"Saran: refund ongkir awal biasanya 0 untuk kesalahan pembeli (Ops dapat mengubah).","showRefundAmounts":"Tampilkan nominal pengembalian dana","advancedShipping":"Opsi pengiriman lanjutan","advancedHelp":"Ubah ini hanya untuk kasus khusus.","returnFreightPayer":"Pembayar ongkir pengembalian","returnLabelMode":"Mode label pengembalian","replacementFreightPayer":"Pembayar ongkir penggantian","internalOpsNote":"Catatan internal Ops","messageToBuyer":"Pesan ke pembeli","messageToSeller":"Pesan ke penjual","recommendedNextStatus":"Status berikutnya yang direkomendasikan","saving":"Menyimpan keputusan…","save":"Simpan keputusan","resolutionSaved":"Penyelesaian tersimpan.","missingPublicId":"Tidak dapat menyimpan penyelesaian: ID publik komplain tidak ada.","saveFailed":"Gagal menyimpan penyelesaian.","refundExecutionWarning":"Eksekusi refund belum otomatis.","resolutionType":{"refund_no_return":"Refund, tanpa pengembalian","refund_after_return":"Refund setelah pengembalian","replacement_no_return":"Penggantian, tanpa pengembalian","replacement_after_return":"Penggantian setelah pengembalian","partial_refund":"Refund sebagian","rejected":"Tolak komplain"},"totalRefundPreview":"Total pengembalian dana Rp {{amount}}.","refundPlaceholder":"mis. 100000"},"complaintReturn":{"title":"Label pengembalian","buyerManual":"Pembeli harus mengatur pengiriman pengembalian secara manual.","status":{"label_created":"Label dibuat","pending":"Menunggu","shipped":"Dikirim","delivered":"Terkirim","cancelled":"Dibatalkan","manual":"Manual"},"labelMode":"Mode label","freightPayer":"Pembayar ongkir pengembalian","waybill":"Resi","provider":"Provider","freightCost":"Biaya ongkir","sellerDeduction":"Potongan penjual","deducted":"Dipotong dari saldo penjual","pendingDeduction":"Menunggu pemotongan","tracking":"Pelacakan"},"finance":{"title":"Keuangan / komisi","loadingOverview":"Memuat ringkasan komisi…","loadFailed":"Data keuangan admin gagal dimuat.","createScheduleFailed":"Jadwal komisi gagal dibuat.","updateWithdrawalFailed":"Penarikan gagal diperbarui.","grossOrderAmount":"Nilai pesanan bruto","totalCommission":"Total komisi","netSellerAmount":"Nilai bersih penjual","periodFilter":"Filter peri

9ode","from":"Dari","to":"Sampai","applyPeriod":"Terapkan periode","thisMonth":"Bulan ini","page":"Halaman {{page}}","pageOf":"Halaman {{page}} dari {{totalPages}}","total":"Total: {{count}}","totalProductGross":"Total bruto produk","totalProductNet":"Total neto produk","totalStoreCourierFreight":"Total ongkir kurir toko","totalSellerPayout":"Total pembayaran ke penjual","sort":"Urutkan"},"financeCommission":{"title":"Komisi per pesanan","searchPlaceholder":"Cari penjual / pesanan / invoice","allStatus":"Semua status","invoice":"Invoice","orderCreatedAt":"Pesanan dibuat pada","completedAt":"Selesai pada","gross":"Bruto","commission":"Komisi","net":"Bersih","empty":"Tidak ada baris komisi ditemukan.","seller":"Penjual","productGross":"Bruto produk","productNet":"Neto produk","storeCourierFreight":"Ongkir kurir toko","sellerPayout":"Pembayaran ke penjual","status":"Status","exportCsv":"Ekspor CSV","exporting":"Mengekspor…"},"financeWithdrawal":{"title":"Permintaan penarikan","searchPlaceholder":"Cari penjual / bank / status","allStatus":"Semua status","requestedAt":"Diajukan pada","seller":"Penjual","amount":"Jumlah","availableSnapshot":"Saldo tersedia saat diajukan","destination":"Tujuan rekening","status":"Status","actions":"Tindakan","actionApprove":"Setujui","actionReject":"Tolak","actionProcessing":"Diproses","actionMarkPaid":"Tandai dibayar","empty":"Tidak ada permintaan penarikan ditemukan.","fallbackSeller":"Penjual #{{id}}","reviewHelp":"Tinjau detail lengkap rekening tujuan sebelum mengubah status penarikan.","actionUpdate":"Perbarui","noActions":"Tidak ada tindakan tersedia","selectPrompt":"Pilih penarikan untuk meninjau detail permintaan dan tindakan aman.","sellerNote":"Catatan penjual","adminNote":"Catatan admin","approvedAt":"Disetujui pada","paidAt":"Dibayar pada","rejectedAt":"Ditolak pada","transitionGuidance":"Transisi yang diizinkan dibatasi oleh status saat ini. Permintaan dibayar, ditolak, dan dibatalkan bersifat final di UI tinjauan ini.","confirmTitle":"Konfirmasi tindakan penarikan","currentStatus":"Status saat ini","targetStatus":"Status tujuan","markPaidWarning":"Tandai dibayar hanya setelah transfer bank manual selesai dilakukan.","transferReference":"Referensi / catatan transfer manual","rejectReason":"Catatan admin / alasan penolakan","optionalAdminNote":"Catatan admin (opsional)","saving":"Menyimpan...","actionSuccess":"Penarikan diperbarui menjadi {{status}}."},"financeWithdrawalStatus":{"pending_review":"Menunggu peninjauan","approved":"Disetujui","processing":"Diproses","paid":"Dibayar","rejected":"Ditolak","cancelled":"Dibatalkan"},"financeOrderStatus":{"paid":"Dibayar","shipped":"Dikirim","delivered":"Terkirim","completed":"Selesai"},"financeSort":{"newestDate":"Tanggal terbaru","oldestDate":"Tanggal terlama","sellerAz":"Penjual A-Z","amountHighLow":"Jumlah tinggi-rendah","statusAz":"Status A-Z","newestRequest":"Pengajuan terbaru","oldestRequest":"Pengajuan terlama"},"financeSchedule":{"saveSuccess":"Jadwal komisi disimpan.","title":"Jadwal tarif komisi","rate":"Tarif","effectiveFromDraft":"Berlaku mulai (draf)","saveEffectiveFrom":"Simpan berlaku mulai","selectedEffectiveFrom":"Berlaku mulai terpilih","notSet":"Belum ditetapkan","saving":"Menyimpan...","addSchedule":"Tambah jadwal","effective":"Berlaku {{date}}","futureOnlyHelp":"Tarif baru berlaku untuk konfigurasi komisi mendatang dan tidak mengubah pesanan yang sudah ada."},"financeValidation":{"commissionRateOutOfRange":"Tarif komisi harus antara 0% dan 100%.","effectiveFromRequired":"Tanggal dan waktu berlaku mulai wajib diisi."},"returns":{"paginationLabel":"Halaman antrean permintaan pengembalian","page":"Halaman {{page}}","title":"Mediasi pengembalian oleh admin","statusFilter":"Filter status:","all":"Semua","requests":"Permintaan pengembalian","noReturns":"Tidak ada permintaan pengembalian.","order":"Pesanan #{{id}}","detailTitle":"Detail & mediasi","pickRequest":"Pilih permintaan pengembalian.","returnId":"Pengembalian #{{id}}","status":"Status:","buyerSeller":"Pembeli #{{buyerId}} · Penjual #{{sellerId}}","reason":"Alasan:","buyerNote":"Catatan pembeli:","adminNote":"Catatan admin:","mediatedAt":"Dimediasi pada {{date}} oleh pengguna #{{userId}}","adminNoteOptional":"Catatan admin (opsional)","submitDecision":"Kirim keputusan mediasi","errors":{"loadList":"Gagal memuat permintaan pengembalian.","loadDetail":"Gagal memuat detail pengembalian.","mediate":"Gagal mengirim keputusan mediasi."}},"returnStatus":{"requested":"Pengembalian diajukan","approved":"Disetujui","rejected":"Ditolak","

9shipped_back":"Dikirim kembali","received":"Diterima","refunded":"Dana dikembalikan","cancelled":"Dibatalkan","return_shipment_pending":"Menunggu pengiriman pengembalian","return_in_transit":"Pengembalian dalam perjalanan","return_delivered_to_seller":"Pengembalian diterima penjual","inspection_pending":"Menunggu pemeriksaan","resolved_full_refund":"Selesai: refund penuh","resolved_partial_refund":"Selesai: refund sebagian","resolved_rejected":"Selesai: pengembalian ditolak"},"returnReason":{"damaged":"Barang rusak","wrong_item":"Barang salah"},"returnDecision":{"approve":"Setujui","reject":"Tolak"},"products":{"title":"Moderasi produk","searchPlaceholder":"Cari produk, toko, atau URL produk","allStatuses":"Semua status","loading":"Memuat produk…","searchMinimum":"Masukkan minimal 2 karakter untuk mencari produk.","searchHelp":"Cari berdasarkan nama produk, nama/slug toko, atau slug URL produk.","noProducts":"Tidak ada produk ditemukan.","seller":"Penjual:","status":"Status:","takedownMarker":"DITURUNKAN","reason":"Alasan:","takedownAt":"Diturunkan pada:","takedownReasonPrompt":"Alasan penurunan (opsional):","errors":{"load":"Gagal memuat produk.","takedown":"Gagal menurunkan produk.","restore":"Gagal memulihkan produk."},"contextTitle":"Temukan produk","searchLabel":"Pencarian","statusLabel":"Status produk","viewProduct":"Lihat produk","actionPending":"Memproses…","paginationLabel":"Halaman hasil produk","previous":"Sebelumnya","next":"Berikutnya","resultRange":"{{start}}–{{end}} dari {{total}}","takedownConfirmTitle":"Konfirmasi penurunan produk","takedownConfirmText":"Turunkan “{{title}}”? Pembeli tidak dapat lagi membelinya.","restoreConfirmTitle":"Konfirmasi pemulihan produk","restoreConfirmText":"Pulihkan “{{title}}” dari penurunan moderasi?","reasonField":"Alasan","reasonOptional":"Opsional; maksimal 2.000 karakter.","cancel":"Batal","takedownConfirm":"Konfirmasi penurunan","restoreConfirm":"Konfirmasi pemulihan"},"productStatus":{"active":"Aktif","draft":"Draf","archived":"Diarsipkan","takedown":"Diturunkan"},"productActions":{"search":"Cari","takedown":"Turunkan","restore":"Pulihkan"},"promotions":{"title":"Promo platform","createTitle":"Buat voucher platform","titleLabel":"Judul","codeLabel":"Kode","startDate":"Tanggal mulai","endDate":"Tanggal berakhir","coverage":"Cakupan","discountType":"Jenis diskon","discountValue":"Nilai diskon","percentHelp":"Masukkan 1 sampai 100.","minimumPurchase":"Minimum pembelian","maxDiscount":"Batas maksimum diskon","scope":"Lingkup","paymentRestriction":"Pembatasan metode pembayaran","paymentRestrictionHelp":"Biarkan kosong untuk mengizinkan semua metode pembayaran.","productTargets":"ID target produk/kategori","productTargetsPlaceholder":"ID produk dipisahkan koma","findSellers":"Cari penjual","sellerSearchPlaceholder":"Cari nama/slug penjual","refreshSellers":"Muat ulang daftar penjual","saving":"Menyimpan...","save":"Simpan promo platform","listTitle":"Daftar promo","listSearchPlaceholder":"Cari judul/kode/jenis/status/lingkup","activeOnly":"Hanya aktif","paginationLabel":"Halaman hasil promo","page":"Halaman {{page}}","loading":"Memuat promo…","empty":"Tidak ada promo platform ditemukan.","sellerFallback":"Penjual #{{id}}","all":"Semua","table":{"code":"Kode","title":"Judul","seller":"Penjual","type":"Jenis","discountValue":"Nilai Diskon","scope":"Lingkup","paymentMethods":"Metode Pembayaran","status":"Status","start":"Mulai","end":"Berakhir","action":"Aksi","minimumPurchase":"Minimum pembelian","maximumDiscount":"Maksimum diskon"},"errors":{"loadSellers":"Tidak dapat memuat penjual.","loadPromotions":"Tidak dapat memuat promo platform.","save":"Tidak dapat menyimpan promo.","deactivate":"Tidak dapat menonaktifkan promo.","product_target_seller_mismatch":"Produk terpilih harus berasal dari penjual target yang dipilih."},"notices":{"saved":"Promo platform tersimpan."},"sections":{"basic":"Informasi dasar","discount":"Diskon","coverageTarget":"Cakupan dan target","payment":"Pembatasan pembayaran"},"scopeStoreHelp":"Berlaku untuk semua produk di toko penjual yang ditargetkan.","scopeProductsHelp":"Masukkan ID produk 

9yang dipisahkan koma.","coverageAllHelp":"Tidak perlu memilih penjual.","targetSellers":"Penjual target","selectedSellerCount":"{{count}} penjual dipilih","noSellerSelectionNeeded":"Tidak perlu memilih penjual.","productTargetSearch":"Target produk","productTargetSearchPlaceholder":"Cari judul produk, penjual, slug, SKU, atau tempel URL produk","productTargetSearchButton":"Cari / Tambah","productTargetAddButton":"Tambah","productTargetResults":"Hasil","selectedProducts":"Produk terpilih","selectedProductCount":"{{count}} produk dipilih","removeProductTarget":"Hapus","noProductTargetResults":"Tidak ada target produk yang cocok.","productTargetUrlHelp":"Tempel URL produk pembeli seperti /products/toko/produk untuk menemukan ID produk internal.","productTargetLookupFailed":"Pencarian target produk gagal. Coba lagi.","productTargetDuplicate":"Produk sudah dipilih.","productTargetSellerMismatchWarning":"Beberapa produk terpilih berasal dari penjual yang belum dipilih di target penjual.","deactivateTitle":"Nonaktifkan promo?","deactivateText":"Nonaktifkan {{title}} ({{code}})? Promo ini tidak akan aktif lagi.","cancel":"Batal","archivedAction":"Diarsipkan — tidak ada tindakan lanjutan","deactivating":"Menonaktifkan…","loadingSellers":"Memuat penjual…","loadMoreSellers":"Muat lagi","noMaximumDiscount":"Tanpa batas","allSellers":"Semua penjual","requiresCode":"Pembeli harus memasukkan kode promo","requiresCodeHelp":"Jika diaktifkan, promo ini tidak muncul otomatis kepada pembeli. Pembeli harus memasukkan kode secara manual."},"promotionCoverage":{"all_sellers_all_products":"Semua penjual / semua produk","specific_sellers":"Hanya penjual tertentu","specific_products_or_category":"Hanya produk/kategori tertentu"},"promotionScope":{"store":"Semua produk","products":"Produk/kategori tertentu"},"promotionDiscountType":{"percent":"Persentase","fixed":"Nominal tetap"},"promotionPaymentMethod":{"qris":"QRIS","card":"Kartu","virtual_account":"VA"},"promotionStatus":{"active":"Aktif","scheduled":"Terjadwal","ended":"Berakhir","inactive":"Tidak aktif"},"promotionActions":{"search":"Cari","deactivate":"Nonaktifkan"},"promotionValidation":{"required_fields":"Judul, kode, tanggal, dan nilai diskon wajib diisi.","invalid_discount_value":"Nilai diskon harus berupa angka positif yang valid.","percent_out_of_range":"Diskon persentase harus antara 1 dan 100.","invalid_max_discount":"Batas maksimum diskon harus berupa angka yang valid.","seller_target_required":"Pilih setidaknya satu target cakupan penjual.","product_target_required":"Tambahkan setidaknya satu ID target produk/kategori untuk lingkup produk.","product_target_seller_mismatch":"Produk terpilih harus berasal dari penjual target yang dipilih.","product_scope_requires_seller_targeting":"Promo produk tertentu harus memakai target penjual/produk tertentu. Pilih cakupan penjual tertentu sebelum menyimpan."},"orderSettings":{"title":"Pengaturan pesanan","fulfillmentTitle":"SLA pemenuhan penjual","loading":"Memuat pengaturan pesanan…","fields":{"sellerSla":"SLA pemenuhan penjual","autoRetryEnabled":"Aktifkan coba ulang penjemputan otomatis","firstDelay":"Jeda coba ulang pertama","retryInterval":"Interval coba ulang","maxAutoAttempts":"Maksimum percobaan otomatis","trackingReconciliationEnabled":"Rekonsiliasi pelacakan Biteship otomatis"},"sellerSlaHelp":"Jumlah hari kerja yang diberikan kepada penjual setelah pesanan siap dikirim. Untuk pesanan preorder, periode preorder produk ditambahkan terlebih dahulu, lalu SLA pemenuhan ini diterapkan. Hari libur aktif tidak dihitung.","sellerSlaExample":"Contoh: preorder 10 hari dengan SLA 3 hari kerja mendapatkan 10 hari kalender ditambah 3 hari kerja.","autoRetryTitle":"Coba ulang penjemputan otomatis","autoRetryHelp":"Secara otomatis mencoba ulang permintaan penjemputan instan/same-day yang gagal selama jam operasional penjual. Coba ulang manual oleh penjual dan Ops tetap tersedia. Coba ulang otomatis berhenti setelah mencapai batas yang dikonfigurasi atau setelah batas waktu pengiriman terlewati. Total percobaan tetap dibatasi secara terpisah.","saving":"Menyimpan…","save":"Simpan pengaturan","validation":{"wholeNumberRange":"{{label}} harus berupa bilangan bulat dari {{min}} sampai {{max}}."},"errors":{"load":"Gagal memuat pengaturan pesanan.","save":"Gagal menyimpan pengaturan pesanan."},"notices":{"saved":"Pengaturan pemenuhan pesanan tersimpan."},"trackingReconciliationTitle":"Rekonsiliasi pelacakan Biteship otomatis","trackingReconciliationHelp":"Jaring pengaman cadangan untuk webhook Biteship yang terlewat. Operasi normal tetap digerakkan oleh webhook. Saat dinonaktifkan, Ops dapat menggunakan Biteship Events Log → Resend secara manual."},"paymentSettings":{"title":"Pengaturan pembayaran","sectionTitle":"Pengaturan metode pembayaran","loading":"Memuat pengaturan pembayaran…","vaBanks":"Bank Virtual Account","methods":{"qris":"QRIS","va":"Virtual Account","card":"Kartu"},"fields":{"enabled":"Aktif","minAmount":"Jumlah minimum (IDR)","maxAmount":"Jumlah maksimum (IDR)"},"placeholders":{"noMax":"Tanpa maksimum"},"noMaxHelp":"Masukkan 0 jika tidak ada batas maksimum.","saving":"Menyimpan…","save":"Simpan pengaturan","errors":{"load":"Gagal memuat pengaturan pembayaran.","save":"Gagal menyimpan pengaturan pembayaran.","maxBelowMin":{"qris":"Maksimum QRIS harus 0 (tanpa batas) atau seti

9daknya sama dengan minimumnya.","va":"Maksimum Virtual Account harus 0 (tanpa batas) atau setidaknya sama dengan minimumnya.","card":"Maksimum Kartu harus 0 (tanpa batas) atau setidaknya sama dengan minimumnya."}},"notices":{"saved":"Pengaturan pembayaran tersimpan."},"intro":"Atur ketersediaan metode pembayaran dan batas Rupiah dalam bilangan bulat.","descriptions":{"qris":"Pembayaran QR melalui aplikasi bank dan dompet yang didukung.","va":"Transfer bank menggunakan rekening virtual khusus.","card":"Pembayaran dengan kartu kredit yang didukung."}},"transactionIssueMoneyFlow":{"title":"Alur dana / kesiapan resolusi","readOnlyNotice":"Pembatalan manual ops dan pembuatan permintaan refund manual pending hanya tersedia jika validasi backend mengizinkan. Tidak ada refund provider atau payout seller yang dieksekusi di sini.","orderStatus":"Status pesanan","paymentStatus":"Status pembayaran","paymentMethod":"Metode pembayaran","subtotal":"Subtotal","discount":"Diskon","shipping":"Pengiriman","total":"Total","grossSellerAmount":"Jumlah bruto seller","commissionRate":"Tarif komisi","commissionAmount":"Jumlah komisi","netSellerAmount":"Jumlah net seller","fundsReleased":"Dana dirilis","notReleased":"Belum dirilis","completedAt":"Selesai pada","refunds":"Permintaan refund yang ada","noRefunds":"Belum ada permintaan refund tercatat.","withdrawalRisk":"Risiko withdrawal","pendingWithdrawals":"Seller memiliki withdrawal aktif","paidWithdrawals":"Seller memiliki riwayat withdrawal dibayar","resolutionReadiness":"Kesiapan resolusi","cancelPlanned":"Batalkan pesanan — direncanakan","refundPlanned":"Buat permintaan refund — direncanakan","yes":"Ya","no":"Tidak","cancelOrder":"Batalkan pesanan","createRefundRequest":"Buat permintaan refund","cancelWarning":"Pembatalan mengembalikan stok. Untuk pesanan yang sudah dibayar, permintaan refund manual juga dibuat atau digunakan kembali; status pembayaran tetap dibayar.","refundWarning":"Aksi ini hanya membuat permintaan refund manual berstatus pending. Ini tidak memanggil Xendit atau memindahkan dana.","refundAmount":"Jumlah refund (sen)","reason":"Alasan","opsNote":"Catatan ops","confirm":"Konfirmasi aksi","cancel":"Tutup","submitting":"Mengirim…","cancelSuccess":"Pesanan dibatalkan dan stok dikembalikan. Permintaan refund manual dibuat atau digunakan kembali untuk pesanan yang sudah dibayar.","refundSuccess":"Permintaan refund manual pending dibuat. Tidak ada refund provider yang dieksekusi.","openComplaintSettlement":"Buka penyelesaian komplain","complaintSettlementHelp":"Pelepasan dana penjual dan pembagian parsial ditangani melalui resolusi komplain.","sellerFundsStatus":"Status dana penjual","orderFundsReleased":"Dana pesanan telah dilepas ke saldo penjual","sellerWithdrawalScopeNote":"Kedua status dapat merujuk ke withdrawal yang berbeda. Sistem belum dapat memastikan apakah withdrawal tersebut mencakup dana dari pesanan ini.","fundsUnreleasedGuidance":"Dana pesanan belum dilepas ke saldo penjual.","fundsReleasedGuidance":"Dana pesanan telah dilepas ke saldo penjual. Periksa aktivitas withdrawal seller sebelum melakukan pengembalian dana."},"refundRequests":{"title":"Permintaan refund","intro":"Tinjau permintaan refund manual/pending. Admin finance yang memenuhi syarat dapat mengeksekusi refund Xendit secara manual dari detail.","status":"Status","queue":"Antrean","detail":"Detail","loading":"Memuat…","empty":"Tidak ada permintaan refund.","selectPrompt":"Pilih permintaan refund.","providerExecutionNotice":"Eksekusi refund provider tidak diaktifkan di PR ini.","executeProviderRefundPlanned":"Eksekusi refund provider — direncanakan","refund":"Refund","invoice":"Invoice","amount":"Jumlah","reason":"Alasan","opsNote":"Catatan ops","order":"Pesanan","payment":"Pembayaran","dokuInvoice":"Invoice DOKU","sellerPayoutWarning":"Peringatan payout/rilis dana seller","fundsReleased":"Dana dirilis","completed":"Selesai","netSellerAmount":"Jumlah net seller","commission":"Komisi","transactionIssue":"Issue transaksi","buyer":"Buyer","provider":"Provider","created":"Dibuat","maskedUnknown":"dimask/unknown","statusPendingManual":"Pending manual","statusProcessing":"Diproses","statusSucceeded":"Berhasil","statusFailed":"Gagal","statusCancelled":"Dibatalkan","statusAll":"Semua","subtotal":"Subtotal","shipping":"Ongkir","discount":"Diskon","total":"Total","loadFailed":"Gagal memuat permintaan refund.","detailLoa

9dFailed":"Gagal memuat detail permintaan refund.","executeProviderRefund":"Eksekusi refund provider","executeConfirmTitle":"Konfirmasi eksekusi refund Xendit","executeWarning":"Aksi ini akan memanggil Xendit dan dapat mengembalikan dana ke buyer. Aksi ini tidak merilis dana seller atau mengubah withdrawal.","confirmationText":"Ketik EXECUTE REFUND untuk konfirmasi","executing":"Mengeksekusi...","executeSuccess":"Eksekusi refund provider dimulai.","executeFailed":"Gagal mengeksekusi refund provider.","close":"Tutup","seller":"Seller","providerStatus":"Status provider","refundSummary":"Ringkasan refund","executionStatusAction":"Status/aksi eksekusi","orderPaymentContext":"Konteks pesanan/pembayaran","traceability":"Issue transaksi / traceability sumber","noTransactionIssue":"Tidak ada issue transaksi tertaut untuk permintaan refund ini.","refundSource":"Sumber refund","actorUserId":"ID user aktor","providerRefundReferenceId":"ID referensi refund provider","providerRefundId":"ID refund provider","hiddenJsonOpsNote":"Catatan ops tampaknya berisi JSON payload webhook lama. Catatan disembunyikan dari tampilan ini.","statusValue":{"pending_manual_refund":"Pending manual","processing":"Diproses","succeeded":"Berhasil","failed":"Gagal","cancelled":"Dibatalkan"},"manualRefund":"Pengembalian dana manual","manualHelp":"Refund provider tidak tersedia atau gagal? Hubungi pembeli dan catat refund manual setelah selesai.","contactBuyer":"Hubungi pembeli","contactBuyerFailed":"Gagal membuka chat dukungan pembeli.","markManual":"Tandai telah direfund manual","manualMethod":"Metode refund manual","manualReference":"Nomor transaksi/referensi","manualConfirmation":"Ketik MARK REFUNDED untuk konfirmasi","bankTransfer":"Transfer bank","other":"Lainnya","manualSuccess":"Refund manual dicatat telah selesai.","manualFailed":"Gagal mencatat refund manual."},"complaintSettlement":{"title":"Penyelesaian komplain","warning":"Konfirmasi final membuat antrean refund dan hak saldo seller secara atomik. Goodwill yang didanai platform di atas pembayaran tertangkap belum didukung.","availablePaid":"Dana bayar tersedia","maxSellerRelease":"Maksimum pencairan penjual","maxSellerReleaseHelp":"Maksimum pencairan penjual adalah hasil bersih penjual setelah komisi Tokodepan.","buyerRefund":"Refund pembeli","sellerRelease":"Rilis seller","remaining":"Jumlah di luar settlement komplain (komisi, biaya, atau goodwill yang belum didukung tidak dirilis oleh aksi ini)","typeSettle":"Ketik SETTLE untuk konfirmasi","note":"Catatan/alasan internal","confirm":"Konfirmasi settlement","submitting":"Mengonfirmasi…","confirmed":"Settlement terkonfirmasi","refundStatus":"Status refund","actor":"Dikonfirmasi oleh","blocked":"Diblokir","blockingReasons":{"order_not_found":"Order tidak ditemukan.","order_unpaid":"Order belum dibayar.","seller_funds_already_released":"Dana seller sudah dirilis.","resolution_required":"Simpan keputusan Ops sebelum konfirmasi settlement.","return_not_delivered":"Return shipment terakhir harus sudah delivered to seller.","conflicting_refund":"Refund aktif atau berhasil sudah ada untuk order ini.","complaint_closed_by_buyer":"Pembeli telah menutup komplain; settlement tidak lagi tersedia."},"warnings":{"manual_return_unverified":"Pastikan barang retur sudah diterima penjual sebelum mengonfirmasi settlement. Retur ini dilakukan secara manual dan tidak diverifikasi otomatis oleh Tokodepan."},"noteRequired":"Catatan settlement (wajib)","requirements":"Syarat konfirmasi:","validation":{"preview_blocked":"Komplain siap diselesaikan","decision_not_ready":"Keputusan Ops tersimpan dan siap","missing_note":"Catatan settlement telah diisi","confirmation_text":"SETTLE diketik persis","empty_allocation":"Setidaknya satu alokasi bernilai positif","refund_exceeds_paid":"Refund pembeli tidak melebihi dana bayar","seller_release_exceeds_maximum":"Rilis penjual tidak melebihi batas maksimum","allocation_exceeds_paid":"Total alokasi tidak melebihi dana bayar"}},"buyers":{"title":"Moderasi Pembeli","intro":"Tinjau aktivitas pembeli, komplain, refund, dan sinyal moderasi akun. Buka pembeli untuk membekukan, ban, memulihkan, atau meninjau pembatasan identitas yang memengaruhi akun.","statusAll":"Semua","statusActive":"Aktif","statusFrozen":"Dibekukan","statusBanned":"Diban","buyerSummary":"Ringkasan pembeli","moderationActions":"Aksi moderasi","activitySignals":"Sinyal aktivitas","search":"Cari public ID, nama, email, atau telepon","allStatuses":"Semua status","buyer":"Pembeli","identity":"Identitas","status":"Status","activity":"Aktivitas","verified":"Terverifikasi","unverified":"Belum terverifikasi","internalNote":"Catatan moderasi internal","identityBlocks":"Blokir identitas","loadFailed":"Tidak dapat memuat pembeli","actionFailed":"Aksi moderasi gagal","actionConfirm":"Terapkan {{action}} ke pembeli ini? Sesi pembeli akan dicabut.","banConfirm":"Ban pembeli ini? Sesi pembeli akan dicabut, login diblokir, email akun dan telepon utama diblokir dari penggunaan ulang, dan riwayat tetap disimpan.","banNoteRequired":"Catatan internal wajib untuk Ban.","sessionPartial":"Moderasi tersimpan, tetapi pencabutan 

9sesi pembeli gagal. Coba lagi atau minta engineering memeriksa Redis.","sessionResult":"Pencabutan sesi pembeli selesai. Sesi dicabut: {{count}}.","reasonCode":"Kode alasan","addBlock":"Tambah blokir identitas","revokeBlock":"Cabut","workflowTitle":"Alur keamanan pembeli","orderCount":"{{count}} pesanan","complaintCount":"{{count}} komplain","refundCount":"{{count}} refund","createdAt":"Dibuat","backToList":"Kembali ke daftar pembeli","recentAuditLog":"Log audit terbaru","actions":{"freeze":"Bekukan","unfreeze":"Pulihkan","restore":"Pulihkan","ban":"Ban"},"moderationActionsHelp":"Aksi ini memengaruhi akun pembeli terdaftar dan mencabut sesi pembeli saat diterapkan.","internalNoteHelp":"Tambahkan konteks untuk rekan Ops lain yang meninjau keputusan moderasi ini.","banRequiresNoteHelp":"Ban wajib menyertakan catatan internal sebelum aksi dapat dikirim.","identityStatus":"Status identitas","auditLogEmpty":"Belum ada entri log audit terbaru untuk pembeli ini.","identityRestrictions":"Pembatasan identitas","identityNoActiveRestrictions":"Tidak ada pembatasan identitas aktif.","blockedIdentities":"Identitas diblokir","blockedIdentitiesHelp":"Blokir atau tinjau identitas email dan telepon sisi pembeli, termasuk identitas yang belum memiliki akun pembeli terdaftar.","identityType":"Tipe identitas","identityValue":"Nilai identitas","identityValuePlaceholder":"Alamat email atau nomor telepon","blockIdentity":"Blokir identitas","blockedIdentityList":"Daftar identitas diblokir","noBlockedIdentities":"Tidak ada identitas diblokir.","revokeIdentityBlock":"Cabut","identityBlockCreated":"Blokir identitas dibuat.","identityBlockRevoked":"Blokir identitas dicabut.","identityBlockCreateFailed":"Tidak dapat memblokir identitas.","identityBlockLoadFailed":"Tidak dapat memuat identitas diblokir.","identityBlockRevokeFailed":"Tidak dapat mencabut blokir identitas.","confirmRevokeIdentityBlock":"Cabut blokir identitas ini?","confirmCreateIdentityBlock":"Blokir identitas sisi pembeli ini?","identityValueRequired":"Masukkan alamat email atau nomor telepon.","searchLabel":"Cari pembeli","results":"Hasil pembeli","loadingBuyers":"Memuat pembeli…","loadingBuyer":"Memuat pembeli…","noBuyers":"Tidak ada pembeli yang cocok dengan pencarian dan filter status saat ini.","phoneVerification":"Verifikasi telepon","identityTypes":{"email":"Email","phone":"Telepon"},"reasons":{"policy_abuse":"Pelanggaran kebijakan","payment_risk":"Risiko pembayaran","seller_conflict":"Konflik penjual","fraud_risk":"Risiko penipuan","ops_manual":"Tinjauan manual Ops"}},"transactionIssueCopy":{"shipment_delivery_exception":{"title":"Masalah pengiriman setelah penjemputan","description":"Pengiriman mengalami masalah setelah paket diserahkan ke kurir dan memerlukan peninjauan Ops."},"shipment_create_reconciliation":{"title":"Pembuatan pengiriman perlu direkonsiliasi","description":"Biteship telah menerima referensi pengiriman, tetapi Tokodepan tidak menerima ID pesanan penyedia. Cari referensi tersebut di Dashboard Biteship lalu lakukan rekonsiliasi."}},"transactionIssueHistory":{"shipmentDeliveryExceptionStatus":{"rejected":"Pengiriman ditolak di tujuan.","return_in_transit":"Paket sedang dikembalikan ke penjual.","returned":"Paket telah dikembalikan ke penjual.","disposed":"Paket tidak dapat dilanjutkan oleh kurir.","failed":"Pengiriman gagal setelah penjemputan.","unknown":"Pengiriman mengalami masalah setelah penjemputan."},"shipmentDeliveryExceptionLaterDelivered":"Kurir kemudian melaporkan paket telah terkirim setelah sebelumnya terjadi masalah pengiriman.","shipmentId":"ID pengiriman: {{id}}","resolutionEvents":{"investigation_saved":"Investigasi disimpan.","buyer_refund_created":"Permintaan refund pembeli dibuat.","seller_reversal_created":"Pembalikan hasil penjual dicatat.","seller_compensation_created":"Kompensasi klaim dikreditkan ke penjual.","resolution_executed":"Resolusi keuangan dieksekusi.","claim_marked_filed":"Klaim kurir masih menunggu penyelesaian.","resolution_completed":"Resolusi selesai.","finance_review_decision_recorded":"Keputusan tinjauan keuangan dicatat."}},"transactionIssueGuidance":{"shipmentDeliveryException":{"title":"Peninjauan masalah pengiriman","review":"Masalah pengiriman ini memerlukan peninjauan Ops. Jangan menyelesaikan transaksi melalui alur pembatalan biasa sebelum penyebab dan hasil pengiriman dikonfirmasi.","fundsHeld":"Dana penjual tetap ditahan selama masalah pengiriman belum diselesaikan."}},"shipmentResolution":{"title":"Resolusi masalah pengiriman","separateEvents":"Refund pembeli, pembalikan hasil penjual, dan kompensasi kurir dicatat sebagai tiga peristiwa keuangan terpisah.","resolutionType":"Jenis resolusi","responsibility":"Tanggung jawab","buyerResolution":"Resolusi pembeli","buyerRefund":"Refund pembeli","sellerRe

9solution":"Resolusi penjual","claimStatus":"Klaim kurir","claimReference":"Nomor / referensi klaim kurir","claimReferenceHelp":"Isi nomor tiket atau ID klaim dari Biteship/kurir setelah klaim diajukan.","claimAmount":"Jumlah klaim yang disetujui","claimBasis":"Dasar klaim yang disarankan","goodsOutcome":"Kondisi barang untuk penjual","sellerFundsStatus":"Status dana penjual:","sellerFundsUnreleased":"Dana pesanan belum dilepas ke saldo penjual.","releasedFundsTitle":"Penanganan dana penjual yang sudah dilepas","sellerOriginalProceeds":"Hasil penjualan asli seller","released":"Sudah dilepas","unreleased":"Belum dilepas","claimLikelyGuidance":"Barang belum kembali/rusak dan tanggung jawab berada pada kurir. Pertimbangkan membuat klaim kurir.","claimConsistencyWarning":"Barang tercatat kembali dalam kondisi baik, tetapi klaim kurir masih menunggu. Periksa kembali apakah klaim tetap diperlukan.","internalNote":"Catatan internal","preview":"Pratinjau resolusi","sellerReversal":"Pembalikan hasil penjual","compensation":"Kompensasi kurir","noneNow":"Tidak ada saat ini","save":"Simpan investigasi","execute":"Eksekusi resolusi","saved":"Investigasi berhasil disimpan.","executed":"Resolusi berhasil dieksekusi. Permintaan refund #{{refundId}} dibuat. Klaim kurir masih menunggu.","completedWithCompensation":"Resolusi berhasil diselesaikan. Kompensasi klaim kurir telah dikreditkan ke seller.","claimPending":"Tindakan pembeli/penjualan dicatat; klaim kurir masih diproses.","compensationCredited":"Kompensasi klaim kurir telah dikreditkan.","compensationFinanceRequired":"Izin Finance diperlukan untuk mencatat klaim kurir yang disetujui ini sebagai saldo seller.","confirmTitle":"Konfirmasi resolusi keuangan","confirmWarning":"Tindakan refund dan akuntansi permanen akan dicatat. Periksa semua jumlah.","confirm":"Konfirmasi eksekusi","cancel":"Batal","values":{"returned_to_seller":"Dikembalikan ke penjual","lost_in_transit":"Hilang dalam pengiriman","damaged_in_transit":"Rusak dalam pengiriman","recipient_rejected":"Ditolak penerima","disposed_by_courier":"Dimusnahkan kurir","delivery_failed":"Pengiriman gagal","other":"Lainnya","courier":"Kurir","seller":"Penjual","buyer":"Pembeli","undetermined":"Belum ditentukan","none":"Tidak ada","full_refund":"Refund penuh","partial_refund":"Refund sebagian","reverse_proceeds":"Balikkan hasil penjualan","retain_proceeds":"Pertahankan hasil penjualan","compensation_pending_claim":"Kompensasi menunggu klaim","no_compensation":"Tanpa kompensasi","not_required":"Tidak diperlukan","not_filed":"Belum diajukan","filed":"Diajukan","approved":"Disetujui","rejected":"Ditolak","approved_for_automatic_reversal":"Setujui pembalikan otomatis","handled_manually":"Ditangani secara manual","no_reversal":"Tanpa pembalikan","returned_good_condition":"Barang kembali dalam kondisi baik","returned_damaged":"Barang kembali dalam kondisi rusak","not_returned":"Barang belum kembali","lost":"Barang hilang","unknown":"Belum diketahui"},"manualFinanceReview":"Tinjauan keuangan manual diperlukan. Tidak ada refund, pembalikan, kompensasi, atau perubahan pencairan yang dilakukan.","references":"Catatan keuangan","refundRecord":"Refund","reversalRecord":"Pembalikan seller","compensationRecord":"Kompensasi klaim","financeReviewSaved":"Keputusan peninjauan Finance disimpan.","financeReviewNote":"Catatan peninjauan Finance (wajib)","saveFinanceReview":"Simpan peninjauan Finance","financeReviewDecision":"Keputusan peninjauan Finance","sellerHelp":{"reverse_proceeds":"Seller tidak mempertahankan hasil transaksi asli. Jika dana sudah dilepas, sistem membuat pembalikan saldo.","retain_proceeds":"Seller tetap mempertahankan hasil transaksi asli. Gunakan hanya bila kebijakan memang mengharuskan seller tetap dibayar.","compensation_pending_claim":"Transaksi asli tidak dipertahankan; seller dapat menerima kompensasi terpisah setelah klaim kurir disetujui.","no_compensation":"Tidak ada pembayaran kompensasi kurir kepada seller."},"completed":"Resolusi selesai","completedAt":"Selesai pada {{date}}"},"chatAttachmentViewer":{"attachment":"Lampiran","openImageAttachment":"Buka lampiran gambar","invoiceOrder":"Invoice / Pesanan","status":"Status","total":"Total","viewOrder":"Lihat pesanan","sellerProduct":"Produk penjual","product":"Produk","price":"Harga","productLinkUnavailable":"Tautan produk tidak tersedia: slug penjual atau produk tidak ada","openProductDetail":"Buka detail produk","viewProduct":"Lihat produk","imageViewer":"Penampil gambar","closeImageViewer":"Tutup penampil gambar","reset":"Atur ulang"}

9,"supportAttachments":{"close":"Tutup","search":"Cari","searchPlaceholder":"Cari invoice atau produk","loading":"Memuat...","previous":"Sebelumnya","next":"Berikutnya","pageOf":"Halaman {{page}} dari {{total}}","chooseInvoice":"Pilih invoice / pesanan","chooseProduct":"Pilih produk","noOrders":"Tidak ada pesanan terkait.","noProducts":"Tidak ada produk terkait.","loadFailed":"Gagal memuat lampiran.","searchAttachments":"Cari lampiran"},"shippingTest":{"title":"Lab uji pengiriman (internal)","intro":"Utilitas internal Biteship untuk validasi siklus secara manual. Menggunakan autentikasi sesi dan alur CSRF saat ini.","guidance":"Untuk checkout standar, gunakan pasangan kode pos. ID area bersifat opsional dan khusus penyedia. Koordinat adalah input lanjutan untuk layanan instan, same-day, atau perutean lanjutan.","phases":{"discovery":"A · Penemuan lokasi / penyedia","input":"B · Input pengiriman","execution":"C · Eksekusi pengiriman","inspection":"D · Pemeriksaan siklus"},"steps":{"origin":"1) Cari area asal","destination":"2) Cari area tujuan","couriers":"3) Ambil / lihat kurir","inputs":"4) Input barang, paket, dan pengiriman","rates":"5) Periksa tarif","create":"6) Buat pengiriman","shipment":"7) Ambil pengiriman berdasarkan ID internal","orderTracking":"8) Segarkan pesanan penyedia / pelacakan","history":"9) Tampilkan riwayat pengiriman"},"fields":{"origin_postal_code":"Kode pos asal (disarankan)","destination_postal_code":"Kode pos tujuan (disarankan)","origin_area_id":"ID area asal","destination_area_id":"ID area tujuan","origin_latitude":"Lintang asal (lanjutan)","origin_longitude":"Bujur asal (lanjutan)","destination_latitude":"Lintang tujuan (lanjutan)","destination_longitude":"Bujur tujuan (lanjutan)","sender_name":"Nama pengirim","sender_phone":"Telepon pengirim","sender_address":"Alamat pengirim","receiver_name":"Nama penerima","receiver_phone":"Telepon penerima","receiver_address":"Alamat penerima","courier_company":"Perusahaan kurir","courier_type":"Jenis kurir","couriers":"Kurir untuk tarif (CSV)","item_name":"Nama barang","quantity":"Jumlah","weight":"Berat (gram)","value":"Nilai (IDR)","internal_order_id":"ID pesanan internal (opsional)","reference_id":"ID referensi (opsional)","shipment_id":"ID pengiriman lokal","provider_order_id":"ID pesanan penyedia","tracking_id":"ID pelacakan"},"placeholders":{"originSearch":"Cari area asal","destinationSearch":"Cari area tujuan","localShipment":"ID pengiriman lokal","providerOrder":"ID pesanan penyedia","tracking":"ID pelacakan","historyShipment":"ID pengiriman untuk riwayat"},"actions":{"search":"Cari","searching":"Mencari…","fetchCouriers":"Ambil kurir","loading":"Memuat…","checkRates":"Periksa tarif","checking":"Memeriksa…","createShipment":"Buat pengiriman","creating":"Membuat…","fetch":"Ambil","fetching":"Mengambil…","refreshOrder":"Segarkan pesanan","refreshTracking":"Segarkan pelacakan","refreshing":"Menyegarkan…","loadHistory":"Muat riwayat"},"outputs":{"response":"Respons","providerOrder":"Detail pesanan penyedia","tracking":"Detail pelacakan"}},"emergencySla":{"title":"Insiden SLA Darurat","helper":"Gunakan fitur ini jika penjual di wilayah tertentu membutuhkan waktu tambahan untuk mengirim pesanan karena bencana, gangguan kurir, atau kondisi luar biasa lainnya.","createTitle":"Buat insiden","name":"Nama insiden","province":"Provinsi","city":"Kota / Kabupaten (opsional)","district":"Kecamatan (opsional)","allDescendants":"Semua","days":"Tambahan hari kerja","reason":"Alasan internal","create":"Buat insiden","created":"Insiden dibuat. Lakukan pratinjau sebelum menerapkan.","history":"Riwayat insiden","area":"Wilayah","status":"Status","affected":"Penjual / pesanan terdampak","close":"Tutup insiden","confirmClose":"Tutup insiden ini secara permanen? Perpanjangan yang ada tetap berlaku.","preview":"Pratinjau pesanan terdampak","sellers":"Penjual","eligible":"Pesanan baru memenuhi syarat","covered":"Sudah tercakup","skipped":"Dilewati","sellerSelection":"Pilih penjual yang disertakan","invoice":"Invoice","currentDeadline":"Batas waktu saat ini","projectedDeadline":"Proyeksi batas waktu","shippingState":"Status pengiriman","apply":"Terapkan ke pesanan baru yang memenuhi syarat","confirmApply":"Perpanjang hingga {{count}} pesanan yang memenuhi syarat untuk penjual terpilih?","applied":"{{extended}} pesanan diperpanjang; {{skipped}} dilewati.","appliedOrders":"Pesanan yang telah diterapkan","skipReasons":{"already_covered":"Sudah tercakup insiden ini","delivered_completed":"Terkirim / selesai","cancelled":"Dibatalkan","missing_deadline":"Batas waktu tidak ada","unpaid_ineligible":"Belum dibayar / tidak memenuhi syarat","fulfillment_already_processed":"Pesanan sudah tidak terkena batas waktu persiapan pengiriman"},"areaSellers":"Penjual di wilayah","areaEligible":"Pesanan memenuhi syarat di seluruh wilayah","selectedEligible":"Pesanan terpilih yang memenuhi syarat"},"auditLogs":{"title":"Log audit admin","searchPlaceholder":"Cari log","actionFilter":"Filter tindakan","search":"Cari","loading":"Memuat log…","at":"Waktu","actor":"Pelaku","target":"Target","system":"sistem","empty":"Tidak ada log audit."},"biteshipCreateReconciliation":{"title":"Pembuatan pengiriman perlu direkonsiliasi","provider":"Provider","localShipmentId":"ID pengiriman lokal","reference":"Referensi Tokodepan","copy":"Salin","copied":"Referensi disalin.","providerOrderId":"ID Pesanan Biteship","instructions":"Salin referensi Tokodepan, cari di Dashboard Biteship, konfirmasi kurir dan resi, lalu tempel ID Pesanan Biteship. Tokodepan akan memverifikasinya secara independen sebelum menyimpan.","verify":"Verifikasi dan rekonsiliasi","success":"Rekonsiliasi pengiriman selesai.","notAvailable":"Tidak tersedia"}}`),nav:{whatsappSupport:`Dukungan WhatsApp`,refundRequests:`Permintaan refund`},whatsappSupport:{title:`Kotak Masuk Dukungan WhatsApp`,filter:`Status`,unread:`{{count}} Belum Dibaca`,markRead:`Tandai Sudah Dibaca`,reopen:`Buka Kembali Percakapan`,close:`Tutup Percakapan`,replyPlaceholder:`Tulis balasan…`,send:`Kirim Balasan`,empty:`Pilih Percakapan untuk Melihat Pesan`,status:{open:`Terbuka`,closed:`Ditutup`,unknown:`Tidak Diketahui`},threads:`Percakapan`,replyLabel:`Balasan`,replyHelper:`Balasan dikirim melalui WhatsApp.`,noMessages:`Belum Ada Pesan`,selectThread:`Pilih Percakapan untuk Melihat Pesan`,lastMessage:`Pesan Terakhir`,emptyThreads:`Belum Ada Percakapan`,sending:`Mengirim...`,replyErrorMeta:`WhatsApp tidak dapat mengirim balasan ini. Meta menolak penerima atau jendela layanan pelanggan mungkin sudah tertutup.`,replyErrorFallback:`Tidak dapat mengirim balasan WhatsApp.`,loadMoreThreads:`Muat Percakapan Lainnya`,loadOlderMessages:`Muat Pesan Lama`,loading:`Memuat...`,backToThreads:`Kembali ke percakapan`,channelLabel:`Percakapan WhatsApp`,attachImage:`Lampirkan gambar`,removeImage:`Hapus gambar`,imageLabel:`Gambar`,selectedImageAlt:`Balasan gambar WhatsApp yang dipilih`,imageAttachmentAlt:`Lampiran gambar WhatsApp`,openImagePreview:`Buka pratinjau gambar`,imageUnavailable:`Lampiran gambar tidak tersedia`,imagePreviewLabel:`Pratinjau gambar WhatsApp`,zoomOut:`Perkecil`,zoomIn:`Perbesar`,resetZoom:`Atur ulang zoom gambar`,fit:`Sesuaikan`,closeImagePreview:`Tutup pratinjau gambar`,imageTypeError:`Hanya gambar JPEG, PNG, atau WebP yang didukung.`,imageEmptyError:`Berkas gambar kosong.`,imageSizeError:`Ukuran gambar harus 10 MiB atau kurang.`,imageSendUncertain:`Hasil pengiriman tidak dapat dikonfirmasi. Periksa percakapan sebelum mencoba lagi.`,backgroundRefreshError:`Pembaruan langsung sedang mencoba kembali…`,newMessages:`Pesan baru`,copyPhone:`Salin`,phoneCopied:`Tersalin`}

9,reviews:{sellerResponse:`Tanggapan penjual`,hideResponse:`Sembunyikan tanggapan`,unhideResponse:`Tampilkan tanggapan`,moderationReason:`Alasan moderasi`,responseHidden:`Tanggapan disembunyikan`,responseUnhidden:`Tanggapan ditampilkan kembali`,reasonRequired:`Alasan wajib diisi`,hidden:`Disembunyikan`,visible:`Terlihat`,edited:`Diedit`}},_r={common:{save:`Save`,cancel:`Cancel`,close:`Close`,loading:`Loading`,retry:`Retry`,refresh:`Refresh`,search:`Search`,back:`Back`,continue:`Continue`,confirm:`Confirm`,error:`Error`,success:`Success`,noData:`No data`,login:`Log in`,logout:`Log out`},language:{indonesian:`Bahasa Indonesia`,english:`English`,interfaceLanguage:`Interface language`,bahasa:`Bahasa`}},vr={payment:{saveQr:`Save QR`,preparingQr:`Preparing QR…`,saveQrFailed:`Could not save QR. Please take a screenshot.`,copyVa:`Copy VA number`,copied:`Copied`,copyVaFailed:`Could not copy automatically. Please select and copy the VA number.`},buyer:JSON.parse(`{"interfaceLanguage":"Interface language","nav":{"home":"Home","transactions":"Transactions","searchProducts":"Search products","inbox":"Inbox","admin":"Admin","cart":"Cart","profile":"My Profile","login":"Log in","signup":"Sign up","menu":"Menu","orders":"Orders","adminWorkspace":"Admin workspace","checkingSession":"Checking session"},"footer":{"about":"About","help":"Help","contact":"Contact"},"auth":{"login":"Log in","signup":"Sign up","email":"Email","phoneNumber":"Phone number","password":"Password","fullName":"Full name","verificationCode":"Verification code","continue":"Continue","createAccount":"Create account","alreadyHaveAccount":"Already have an account?","dontHaveAccount":"Don’t have an account?","forgotPassword":"Forgot password","checkYourEmail":"Check your email","verifying":"Verifying","continueAsGuest":"Continue as guest","sessionExpired":"Session expired","loginRequired":"Login required","legalConsentPrefix":"I have read and agree to ","termsAndConditions":"Tokodepan Terms and Conditions","legalConsentConnector":" and ","privacyPolicy":"Tokodepan Privacy Policy","legalConsentSuffix":".","loginTitle":"Welcome back to Tokodepan","loginSubtitle":"Log in to continue shopping and manage your orders.","signupTitle":"Create your Tokodepan account","signupSubtitle":"Sign up to start shopping from trusted sellers.","emailSeparatorLogin":"or continue with email","emailSeparatorSignup":"or sign up with email","newToTokodepan":"New to Tokodepan?","guestPhoneHelper":"Use your checkout phone number to view guest orders and transactions.","continueWithPhone":"Continue with phone number","backToHome":"Back to home","phoneNumberOptional":"Phone number (optional)","sendOtp":"Send OTP","submitting":"Submitting","signingIn":"Signing in","googleSigningIn":"Signing in with Google…","verifyCreateAccount":"Verify & create account","emailVerifiedLogin":"Email verified successfully. Please log in to continue.","signupSuccessTitle":"Account created successfully","signupSuccessBody":"You can now log in using the email and password you just registered.","fullNameOptional":"Full name (optional)","otpCode":"OTP code","entryChoiceWithGuest":"You can log in, create an account, or continue as guest.","entryChoiceAccountOnly":"Log in or create an account to continue.","mainPhoneNumber":"Main account phone","loginRequiredBody":"Please log in or sign up to continue.","sessionExpiredBody":"Your session has expired. Please log in again to continue.","guestOrdersPhoneHelp":"Use phone number to view guest orders and transactions.","close"

9:"Close","googleLoading":"Loading Google sign-in…","googleFailed":"Google sign-in failed. Please try email login.","googleCredentialMissing":"Google sign-in did not return an account credential. Please try again.","signupCodesSent":"We sent verification codes to your email and phone number. Enter both codes to finish signup.","signupCodesResent":"New verification codes have been sent to your email and phone number.","signupResendRequired":"Name, email, and password are required before resending OTP.","signupResendFailed":"Failed to resend verification codes.","emailOtpCode":"Email OTP code","phoneOtpCode":"Phone OTP code","resendingCode":"Resending code","resendCodeIn":"Resend code in {{seconds}}s","resendCode":"Resend code","guestPhoneRequired":"Enter your phone number first.","guestOtpSent":"WhatsApp OTP sent. Enter the code to continue.","guestFieldsRequired":"Phone number and OTP code are required.","guestSendFailed":"Failed to request OTP.","guestVerifyFailed":"Failed to verify OTP.","verifyingOtp":"Verifying OTP","verifyOtp":"Verify OTP","preparingOtp":"Preparing OTP","requestAgainIn":"Request again in {{seconds}}s","requestWhatsappOtp":"Request OTP via WhatsApp","useEmailLogin":"Use email login","resetTitle":"Reset password","registeredEmailRequired":"Enter your registered email.","resetOtpSent":"OTP sent to your email. Enter OTP and your new password.","resetRequestFailed":"Failed to request password reset OTP.","resetFieldsRequired":"Email, OTP code, and new password are required.","resetSuccess":"Password reset successful. Please log in with your new password.","resetFailed":"Password reset failed. Please try again.","requestingOtp":"Requesting OTP","requestOtp":"Request OTP","resendOtpIn":"Resend OTP in {{seconds}}s","resettingPassword":"Resetting password","verifyReset":"Verify & reset","resendOtp":"Resend OTP","passwordPolicy":"Use 8–256 characters, including at least 1 number and 1 special character.","otpCooldown":"Please wait before requesting another OTP.","passwordPolicyError":"Your new password does not meet the requirements. Use 8–256 characters, including at least 1 number and 1 special character.","guestOrderLoading":"Phone verified. Loading your guest order.","networkError":"We couldn't reach Tokodepan. Please check your connection and try again.","serverError":"Tokodepan is having a problem on our side. Please try again in a moment.","phoneVerificationRequired":"Verify your phone number before continuing to checkout or payments.","invalidFormat":"Please check your email and password format.","duplicateEmail":"This email is already registered. Please log in instead.","loginDetailsInvalid":"Unable to log in with those credentials. Please check and try again.","signupDetailsInvalid":"We couldn't create your account with those details. Please review and try again.","signupFailed":"Sign up failed. Please try again.","loginFailed":"Log in failed. Please try again.","invalidCredentials":"Email or password is incorrect."},"products":{"title":"Products","searchPlaceholder":"Search products","search":"Search","filters":"Filters","condition":"Condition","conditionNew":"New","conditionUsed":"Used","shipping":"Shipping","sort":"Sort","results":"Results","noResults":"No products found","previous":"Previous","next":"Next","outOfStock":"Out of stock","unavailable":"Unavailable","loading":"Loading products","retry":"Retry","pagination":"Search result pages","pageOf":"Page {{page}} of {{pages}}","catalogTitle":"Buyer catalog","minPriceIdr":"Min price (IDR)","maxPriceIdr":"Max price (IDR)","searchPrompt":"Type a keyword and click Search.","price":"Price","stock":"Stock","seller":"Seller","showingRange":"Showing {{start}}-{{end}} of {{total}}","loadingSearchResults":"Loading search results","searchingCuratedSellers":"Searching curated sellers","updatingResultsFor":"Updating results for “{{query}}”","typeKeywordPrompt":"Type a keyword to search products.","refreshingResults":"Refreshing curated results","closeFilters":"Close filters"},"productDetail":{"information":"Product information","price":"Price","stock":"Stock","quantity":"Quantity","addToCart":"Add to cart","buyNow":"Buy now","shippingEstimate":"Shipping estimate","seller":"Seller","sellerInformation":"Seller information","store":"Store","description":"Description","condition":"Condition","weight":"Weight","dimensions":"Dimensions","reviews":"Reviews","noReviews":"No reviews yet","contactSeller":"Contact seller","chatWithSeller":"Chat with seller","unavailable":"Unavailable","outOfStock":"Out of stock","loading":"Loading product","error":"Could not load product"},"cart":{"title":"Shopping cart","selectAll":"Select all","selectedCount":"{{count}} selected","quantity":"Quantity","quantityMinimumPerTransaction":"Min {{min}} per transaction","quantityRangePerTransaction":"{{min}}–{{max}}

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9penPaymentManually":"Open payment","paymentReturnChecking":"Payment is being processed.","paymentReturnInstruction":"Close this page and return to the Tokodepan app to see the latest status.","closeAndReturn":"Close and return to Tokodepan","paymentReturnCloseFailed":"This page could not be closed automatically. Tap the × icon above, then return to the Tokodepan app.","retryPayment":"Retry payment","ambiguousPayment":"Payment status is still being checked. Please do not create another payment.","checkPayment":"Check existing payment","paymentPageUnavailable":"The previous payment page could not be resumed. You can create a new payment for this same order.","createNewPayment":"Create new payment","notEligible":"Not eligible","notEligiblePaymentMethod":"Not eligible for selected payment method","selectAddressForQuotes":"Select a shipping address to load real quotes.","loadingShippingOptions":"Loading shipping options","openPaymentCode":"Open payment code","followPaymentInstructions":"Follow your payment channel instruction to complete this payment.","notEligibleCart":"Not eligible yet for current cart conditions.","howToPay":"How to pay","paymentAmountReminder":"Make sure the transferred amount matches the total payment. Your payment will be confirmed automatically after successful transfer.","transactionDetail":"Go to transaction detail","transactions":"Go to transactions","ambiguousOrder":"We couldn't confirm whether your order was created. Check your transactions before trying again to avoid creating a duplicate order.","checkTransactions":"Check transactions","refreshStatus":"Refresh status","ambiguousNoPending":"We couldn't find a new pending order yet. You can check Transactions or return to checkout.","refreshStatusFailed":"We couldn't refresh your transactions. Please try again.","backToCart":"Back to cart","recommended":"Recommended","eligibleNow":"Eligible now.","noEligibleSellerPromotions":"No eligible seller promotions.","returnToTokodepan":"Return to Tokodepan","vaInstruction":"Transfer the exact amount ({{amount}}) to the virtual account number. Complete payment before {{expires}}; this page updates automatically after payment is received.","promoCodeNoLongerApplies":"This promo code no longer applies to the current order.","promoPaymentMethodNotAllowed":"This promotion does not apply to the selected payment method.","promoNoLongerApplicable":"This promotion is no longer applicable to your order.","promoNotActive":"This promotion is no longer active.","estimatedDelivery":"Est. {{duration}} {{unit}}","etaUnit":{"HourOne":"hour","HourOther":"hours","DayOne":"day","DayOther":"days"},"createOrderFailed":"Failed to create order. Please try again.","paymentInitializationFailed":"Order created but payment could not be initialized.","onlinePaymentUnavailable":"Online payment is not available yet. Please retry in a moment or continue from transaction detail.","paymentStartFailed":"Payment could not be started. Please retry payment or continue from transaction detail."},"payment":{"title":"Payment","statusLabel":"Payment status","status":{"pending":"Pending","paid":"Paid","failed":"Failed","expired":"Expired","cancelled":"Cancelled","requiresAction":"Pending","unpaid":"Pending","verifying":"Payment received. Verifying payment…"},"scanQris":"Scan QRIS Code","qrisInstruction":"Use your mobile banking or e-wallet app to scan this QR code.","vaNumber":"Virtual Account Number","bank":"Bank","amount":"Amount","expiresAt":"Expires at","refreshStatus":"Refresh status","continuePayment":"Continue payment","viewOrders":"View orders","returnToCart":"Return to cart","notFound":"Payment not found","instruction":"Payment instruction","instructionUnavailable":"Payment instructions are not available yet. Refresh this page in a moment.","method":"Method","total":"Total","expires":"Expires","loading":"Loading payment status","refreshing":"Refreshing payment status","received":"Payment received. You can check your order status on the transaction list.","receivedShort":"Payment received.","reviewing":"We're reviewing your payment. Your order has not been released for processing yet. You do not need to pay again.","contactTokodepan":"Contact Tokodepan","paymentId":"Payment ID","loadFailed":"Failed to load payment status.","qrisAriaLabel":"QRIS payment code","qrisAlt":"QRIS code for payment","cardAttemptFailure":{"restricted_card":"This card cannot be used for this transaction. Please try another card.","insufficient_funds":"The card balance or limit is insufficient. Please use another card or payment method.","card_declined":"The card payment was declined. Please try another card or contact your bank.","generic_card_failure":"The card payment was unsuccessful. Please try again or use another card."}}

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Use the invitation link below to send it manually.","inviteAllRequired":"All invite fields are required.","inviteVerifyRequired":"Confirm that this seller has been verified offline before creating an invite.","inviteFailed":"Unable to create seller invite.","invite

9Creating":"Creating invite…","inviteCreate":"Create seller invite","inviteCreated":"Invite created. This link is shown once.","inviteSecurity":"Send it only to the verified seller owner. Do not paste it into logs, analytics, or public channels.","sellerId":"Seller ID","inviteExpires":"Invite expires","inviteLink":"Invite link","inviteCopy":"Copy invite link","inviteCopied":"Invite link copied.","fields":{"contact_email":"Contact email","contact_phone":"Contact phone","settings_address_id":"Store address","finance_pin":"Finance PIN","name":"Store profile/name","support_hours":"Operational/support hours","seller_legal_acceptance":"Seller terms accepted"},"reissue":"Reissue invitation","reissuing":"Reissuing invitation","reissueConfirm":"Create a new invitation link for this seller? The previous invitation link will no longer work.","reissueCreated":"Invitation reissued","reissueFailed":"Could not reissue the seller invitation.","invitationEmailNotRequested":"Invitation email was not requested.","correctDetails":"Correct invitation details","sendNewInvitationEmail":"Send the new invitation link to the seller by email","correctConfirm":"Saving these changes will invalidate the previous invitation link and create a new one.","saveCorrection":"Save and create new link","correctCreated":"Invitation details corrected. This new link is shown once.","correctFailed":"Could not correct the seller invitation details."},"sellerStatus":{"active":"active","frozen":"frozen","inactive":"inactive","pending":"pending","pending_review":"pending review","verified_pending_setup":"Pending setup","approved":"approved","rejected":"rejected","suspended":"suspended","disabled":"disabled","verified":"verified","unverified":"unverified"},"sellerDetail":{"title":"Seller details","backToSellers":"Back to sellers","storeInformation":"Store information","ownerInformation":"Owner information","contact":"Contact","storeAddress":"Store address","verificationDocuments":"Verification documents","reviewHistory":"Review history","currentStatus":"Current status","approvalStatus":"Approval status","verified":"Verified","unverified":"Unverified","pendingReview":"Pending review","approveSeller":"Approve seller","rejectSeller":"Reject seller","suspendSeller":"Suspend seller","reactivateSeller":"Reactivate seller","rejectionReason":"Rejection reason","suspensionReason":"Suspension reason","internalNote":"Internal note","saveNote":"Save note","confirmAction":"Confirm action","processing":"Processing","actionCompleted":"Action completed","actionFailed":"Action failed","loading":"Loading seller","notFound":"Seller not found","confirmApprove":"Approve this seller?","confirmReject":"Reject this seller?","confirmSuspend":"Suspend this seller?","confirmReactivate":"Reactivate this seller?"},"users":{"title":"Users","adminTitle":"Admin users","noUsers":"No users.","admin":"Admin","active":"Active","yes":"yes","no":"no","freeze":"Freeze","unfreeze":"Unfreeze","loading":"Loading users","searchPlaceholder":"Search by email or user ID","paginationLabel":"User result pages","pageOf":"Page {{page}} / {{totalPages}}"},"userStatus":{"active":"active","inactive":"inactive","suspended":"suspended","disabled":"disabled","verified":"verified","unverified":"unverified","frozen":"frozen"},"userDetail":{"title":"User details","backToUsers":"Back to users","accountInformation":"Account information","contactInformation":"Contact information","loginMethod":"Login method","verificationStatus":"Verification status","accountStatus":"Account status","orders":"Orders","complaints":"Complaints","addresses":"Addresses","activity":"Activity","suspendAccount":"Suspend account","reactivateAccount":"Reactivate account","disableAccount":"Disable account","reason":"Reason","internalNote":"Internal note","confirmAction":"Confirm action","processing":"Processing","actionCompleted":"Action completed","actionFailed":"Action failed","notFound":"User not found","loading":"Loading user"},"common":{"loading":"Loading","saving":"Saving","processing":"Processing","refresh":"Refresh","retry":"Retry","search":"Search","filter":"Filter","clear":"Clear","apply":"Apply","save":"Save","cancel":"Cancel","close"

9:"Close","back":"Back","previous":"Previous","next":"Next","noData":"No data","notFound":"Not found","somethingWentWrong":"Something went wrong","unauthorized":"Unauthorized","accessDenied":"Access denied","sessionExpired":"Session expired","confirm":"Confirm","success":"Success","failed":"Failed","loadMore":"Load more","previousPage":"Previous","nextPage":"Next","showingRange":"Showing {{start}}–{{end}}","showingRangeOfTotal":"Showing {{start}}–{{end}} of {{total}}","noMoreResults":"No more results."},"support":{"loadOlderMessages":"Load older messages","loadingOlderMessages":"Loading…","title":"Support inbox","threads":"Support threads","searchPlaceholder":"Search support chats...","loading":"Loading support inbox","emptyChats":"No support chats yet.","unknownParticipant":"Unknown","unknownRequester":"Unknown requester","noMessages":"No messages yet.","selectThread":"Select a support thread.","reopen":"Reopen","markResolved":"Mark resolved","updating":"Updating...","statusAriaLabel":"Support status","sellerRequest":"Seller support request","buyerRequest":"Buyer support request","linkedOrder":"Linked order","noLinkedOrder":"No linked order context","viewOrderComplaints":"View order complaints","openComplaint":"Open complaint","errors":{"loadOlderMessages":"Failed to load older messages.","loadInbox":"Failed to load support inbox.","loadConversation":"Failed to load support conversation.","sendReply":"Failed to send support reply.","updateStatus":"Failed to update support thread status.","missingAttachmentUrl":"Upload response did not include an attachment URL."},"actions":"Actions","unreadCount":"{{count}} unread messages","participantRoles":{"buyer":"Buyer","seller":"Seller","unknown":"Unknown role"}},"supportStatus":{"open":"Open","waitingCustomer":"Waiting customer","resolved":"Resolved","closed":"Closed"},"supportComposer":{"placeholder":"Reply to this support chat...","send":"Send","sending":"Sending...","attachImage":"Attach image","imageMenuLabel":"Image","removeAttachment":"Remove {{name}}","uploadingImage":"Uploading image...","attachFailed":"Failed to attach image. Please try again.","invoiceOrder":"Invoice / Order","product":"Product"},"transactionIssues":{"backToIssues":"Back to issues","title":"Transaction issue queue","intro":"Internal ops queue for order/payment/shipping exceptions. This is separate from buyer complaint disputes.","orderInvoiceNumber":"Order / Invoice number","createIssue":"Create issue","creating":"Creating…","internalNoteOptional":"Internal note (optional)","created":"Transaction issue created.","status":"Status","type":"Type","all":"All","loading":"Loading transaction issues…","noIssues":"No transaction issues found.","noOverdueSellerShipmentIssues":"No overdue seller shipment issues found.","issueFallback":"Issue #{{id}}","order":"Order","buyer":"Buyer","seller":"Seller","opened":"Opened","selectIssue":"Select an issue to review details.","orderSummary":"Order summary","paymentStatus":"Payment status","issueType":"Issue type","issue":"Issue","total":"Total","timeline":"Timeline","noStatusHistory":"No status history yet.","items":"Items","internalNote":"Internal note","saveIssueUpdate":"Save issue update","saving":"Saving…","errors":{"requiredOrderReference":"Order identifier is required to create a transaction issue.","createFailed":"Failed to create transaction issue."}},"transactionIssueStatus":{"open":"Open","investigating":"Investigating","resolved":"Resolved","dismissed":"Dismissed"},"transactionIssueType":{"payment_issue":"Payment issue","shipment_issue":"Shipment issue","pickup_retry_available":"Pickup retry available","overdue_seller_shipment":"Overdue seller shipment","status_mismatch":"Status mismatch","manual_review":"Manual review","courier_lost":"Courier lost","courier_damaged":"Courier damaged","abnormal_tracking":"Abnormal tracking","refund_needed":"Refund needed","seller_compensation_needed":"Seller compensation needed","other":"Other","shipment_delivery_exception":"Post-pickup delivery issue","shipment_create_reconciliation":"Shipment creation needs reconciliation"}

9,"transactionOrderStatus":{"pending":"Pending","pending_payment":"Pending payment","awaiting_payment":"Awaiting payment","paid":"Paid","processing":"Processing","shipped":"Shipped","delivered":"Delivered","completed":"Completed","complaint_open":"Complaint open","cancelled":"Cancelled","canceled":"Cancelled","refunded":"Refunded"},"transactionPaymentStatus":{"pending":"Pending","unpaid":"Unpaid","paid":"Paid","settlement":"Paid","capture":"Captured","failed":"Failed","expired":"Expired","cancelled":"Cancelled","canceled":"Cancelled","refunded":"Refunded","partial_refund":"Partially refunded"},"transactionIssueShipment":{"title":"Shipment / pickup","noShipment":"No Biteship shipment is linked to this order yet.","provider":"Provider","courierService":"Courier/service","currentShippingState":"Current shipping state","providerStatus":"Status from Biteship","waybillTracking":"Waybill / tracking","retryAttempts":"Retry attempts","notProvided":"Not provided","pickupRetryAvailableHelp":"Pickup was cancelled before courier pickup and is eligible for retry.","automaticAttempts":"Automatic attempts","totalAttempts":"Total attempts","nextAutomaticRetry":"Next automatic retry","latestRetryError":"Latest retry error","history":"Shipment history ({{count}})","providerStatusNotAvailable":"provider status n/a","noWaybill":"no waybill","statusFallback":"status","attemptsOf":"{{current}} of {{max}}","status":{"pickup_retry_available":"Pickup was cancelled","pending":"Pending","created":"Created","confirmed":"Confirmed","allocated":"Allocated","picking_up":"Picking up","picked_up":"Picked up by courier","dropping_off":"Dropping off","delivered":"Delivered","cancelled":"Cancelled","canceled":"Cancelled","failed":"Failed","returned":"Returned to seller","rejected":"Rejected at destination","return_in_transit":"Returning to seller","disposed":"Unable to proceed","in_transit":"In transit","on_hold":"Temporarily on hold"},"providerOrder":"Provider order"},"transactionIssueRetry":{"retryPickup":"Retry pickup","retrying":"Retrying pickup…","missingOrderIdentifier":"Unable to retry pickup: order identifier is missing.","requested":"Pickup retry requested. Tokodepan is creating a new Biteship order.","failed":"Failed to retry pickup.","unavailableIneligible":"Retry pickup is unavailable for this shipment. The retry limit may be reached or the backend marked it ineligible.","unavailableProvider":"Retry pickup is only available for Biteship shipments.","unavailableCourierType":"Retry pickup is only available for instant/same-day shipments.","unavailableGeneric":"Retry pickup is unavailable for this shipment."},"complaints":{"paginationLabel":"Complaint queue pages","page":"Page {{page}}","title":"Complaints / disputes","titleWithInvoice":"Complaint {{invoice}}","complaintId":"Complaint ID","status":"Status","all":"all","loadingComplaints":"Loading complaints…","noComplaints":"No complaints found.","complaint":"Complaint","order":"Order","buyer":"Buyer","seller":"Seller","reason":"Reason","buyerDescription":"Buyer description","opened":"Opened","loadingDetail":"Loading complaint detail...","selectComplaint":"Select a complaint to review details.","detailUnavailable":"Complaint detail unavailable.","summaryTitle":"Complaint summary","total":"Total","requestedResolution":"Requested resolution","sellerProposedSolution":"Seller proposed solution","finalResolution":"Final resolution","notProvided":"Not provided","openLinkedSupportThread":"Open linked support thread #{{id}}","noLinkedSupportThread":"No linked support thread for this order.","evidence":"Evidence","buyerEvidence":"Buyer evidence","sellerEvidence":"Seller evidence","noBuyerEvidence":"No buyer evidence uploaded yet","noSellerEvidence":"No seller evidence uploaded yet","attachmentUnavailable":"Attachment unavailable","downloadAttachment":"Download attachment","attachmentAlt":"attachment","conversation":"Conversation","noStatusHistory":"No status history yet.","messages":"Messages","workflowTitle":"Complaint status","workflowHelp":"Use this to track where the complaint is in the process. This does not execute refunds or fund release.","sendMessagePlaceholder":"Send message to buyer/seller","sending":"Sending…","sendMessage":"Send message","applyRecommendedStatus":"Apply recommended status","optionalStatusNote":"Optional status note","statusOnlyHelp":"Changing status only updates the complaint workflow. It does not transfer money, create shipments, or release funds.","updating":"Updating…","updateStatus":"Update status","confirmUpdateWithoutNote":"Update complaint status to \\"{{status}}\\" without a note?"},"complaintStatus":{"open":"Open","awaiting_seller_response":"Waiting for seller","seller_proposed_solution":"Seller proposed solution","awaiting_buyer_response":"Waiting for buyer","escalated_to_ops":"Escalated to Tokodepan","ops_review":"Tokodepan reviewing","resolved_refund":"Resolved: Refund approved","resolved_replacement":"Resolved: Replacement agreed","resolved_rejected":"Resolved: Rejected","closed":"Closed","under_review":"Tokodepan reviewing","resolved_buyer":"Resolved: Buyer","resolved_seller":"Resolved: Seller","rejected":"Rejected","closed_by_buyer":"Closed by buyer"},"complaintReason":{"item_not_received":"Item not received","item_damaged":"Item damaged","wrong_item":"Wrong item","missing_item":"Missing item","not_as_described":"Not as described","counterfeit":"Counterfeit item","other":"Other"},"complaintResolution":{"refund":"Refund","replacement":"Replacement","partial_refund":"Partial refund","reject":"Reject","rejected":"Rejected","refund_no_return":"Refund, no return required","refund_after_return":"Refund after return","replacement_no_return":"Replacement, no return required","replacement_after_return":"Replacement after return"},"complaintRole":{"buyer":"Buyer","seller":"Seller","ops":"Ops","system":"System"},"complaintFaultParty":{"seller":"Seller fault","buyer":"Buyer fault","logistics":"Logistics issue","unclear":"Unclear / needs judgment","tokodepan_goodwill":"Tokodepan goodwill"}

9,"complaintPayer":{"seller":"Seller","buyer":"Buyer","tokodepan":"Tokodepan","none":"None"},"complaintLabelMode":{"buyer_manual":"Buyer manual","seller_manual":"Seller manual","not_required":"Not required"},"complaintOutcome":{"refund":"Refund","replacement":"Replacement","partial_refund":"Partial refund","rejected":"Reject"},"complaintDecision":{"title":"Resolution decision","help":"Use this to record what Tokodepan decided should happen.","finalSaved":"Final decision saved","finalPreview":"Final decision preview","decision":"Decision","responsibility":"Responsibility","return":"Return","required":"Required","notRequired":"Not required","previewSellerReturn":"Buyer and seller should coordinate return shipping manually. Seller is responsible for return freight according to this decision.","previewBuyerReturn":"Buyer arranges manual return shipping and pays courier directly.","previewOpsReturn":"Ops may instruct manual return shipping. Tokodepan does not generate return labels yet.","replacement":"Replacement","sellerSendsReplacement":"Seller sends replacement item.","noReplacement":"No replacement.","refund":"Refund","noRefundAmount":"No refund amount set.","noRefund":"No refund.","buyerInstruction":"Buyer instruction","sellerInstruction":"Seller instruction","nextStep":"Next step","nextRejected":"Update status to resolved/rejected or closed when ready.","nextBuyerTracking":"Buyer must provide return tracking.","nextSaveThenWait":"Save the decision, then wait for return shipment process.","stepOutcome":"Step 1 — Choose outcome","stepReturn":"Step 2 — Return requirement","stepResponsibility":"Step 3 — Responsibility","noReturnRequired":"No return required","returnRequired":"Return required","sellerReturnGuidance":"Manual return shipping only. No Tokodepan return label or automatic seller deduction.","buyerReturnGuidance":"Buyer pays return freight. For MVP, buyer should arrange manual return shipping and provide tracking.","unclearReturnGuidance":"Review evidence and adjust advanced shipping options if needed.","itemRefundAmount":"Item refund amount (Rp)","originalShippingRefund":"Original shipping refund (Rp)","totalRefund":"Total refund (Rp)","sellerRefundSuggestion":"Suggestion: include original shipping refund for seller fault (ops can override).","buyerRefundSuggestion":"Suggestion: original shipping refund is usually 0 for buyer fault (ops can override).","showRefundAmounts":"Show refund amounts","advancedShipping":"Advanced shipping options","advancedHelp":"Only change this for special cases.","returnFreightPayer":"Return freight payer","returnLabelMode":"Return label mode","replacementFreightPayer":"Replacement freight payer","internalOpsNote":"Internal ops note","messageToBuyer":"Message to buyer","messageToSeller":"Message to seller","recommendedNextStatus":"Recommended next status","saving":"Saving decision…","save":"Save decision","resolutionSaved":"Resolution saved.","missingPublicId":"Unable to save resolution: complaint public ID is missing.","saveFailed":"Failed to save resolution.","refundExecutionWarning":"Refund execution is not automated yet.","resolutionType":{"refund_no_return":"Refund, no return required","refund_after_return":"Refund after return","replacement_no_return":"Replacement, no return required","replacement_after_return":"Replacement after return","partial_refund":"Partial refund","rejected":"Reject complaint"},"totalRefundPreview":"Total refund Rp {{amount}}.","refundPlaceholder":"e.g. 100000"},"complaintReturn":{"title":"Return label","buyerManual":"Buyer must arrange manual return shipping.","status":{"label_created":"Label created","pending":"Pending","shipped":"Shipped","delivered":"Delivered","cancelled":"Cancelled","manual":"Manual"},"labelMode":"Label mode","freightPayer":"Return freight payer","waybill":"Waybill","provider":"Provider","freightCost":"Freight cost","sellerDeduction":"Seller deduction","deducted":"Deducted from seller balance","pendingDeduction":"Pending deduction","tracking":"Tracking"},"finance":{"title":"Finance / commissions","loadingOverview":"Loading commission overview…","loadFailed":"Failed to load admin finance data.","createScheduleFailed":"Failed to create commission schedule.","updateWithdrawalFailed":"Failed to update withdrawal.","grossOrderAmount":"Gross order amount","totalCommission":"Total commission","netSellerAmount":"Net seller amount","periodFilter":"Filter peri

9od","from":"From","to":"To","applyPeriod":"Apply period","thisMonth":"This month","page":"Page {{page}}","pageOf":"Page {{page}} of {{totalPages}}","total":"Total: {{count}}","totalProductGross":"Total product gross","totalProductNet":"Total product net","totalStoreCourierFreight":"Total store-courier freight","totalSellerPayout":"Total seller payout","sort":"Sort"},"financeCommission":{"title":"Commission by order","searchPlaceholder":"Search seller / order / invoice","allStatus":"All status","invoice":"Invoice","orderCreatedAt":"Order created at","completedAt":"Completed at","gross":"Gross","commission":"Commission","net":"Net","empty":"No commission rows found.","seller":"Seller","productGross":"Product gross","productNet":"Product net","storeCourierFreight":"Store-courier freight","sellerPayout":"Seller payout","status":"Status","exportCsv":"Export CSV","exporting":"Exporting…"},"financeWithdrawal":{"title":"Withdrawal requests","searchPlaceholder":"Search seller / bank / status","allStatus":"All status","requestedAt":"Requested at","seller":"Seller","amount":"Amount","availableSnapshot":"Available snapshot","destination":"Destination","status":"Status","actions":"Actions","actionApprove":"Approve","actionReject":"Reject","actionProcessing":"Processing","actionMarkPaid":"Mark paid","empty":"No withdrawal requests found.","fallbackSeller":"Seller #{{id}}","reviewHelp":"Review the full destination details before changing withdrawal status.","actionUpdate":"Update","noActions":"No available actions","selectPrompt":"Select a withdrawal to review request details and safe actions.","sellerNote":"Seller note","adminNote":"Admin note","approvedAt":"Approved at","paidAt":"Paid at","rejectedAt":"Rejected at","transitionGuidance":"Allowed transitions are limited by the current status. Paid, rejected, and cancelled requests are final in this review UI.","confirmTitle":"Confirm withdrawal action","currentStatus":"Current status","targetStatus":"Target status","markPaidWarning":"Only mark as paid after the manual bank transfer has been completed.","transferReference":"Manual transfer reference / note","rejectReason":"Admin note / rejection reason","optionalAdminNote":"Admin note (optional)","saving":"Saving...","actionSuccess":"Withdrawal updated to {{status}}."},"financeWithdrawalStatus":{"pending_review":"Pending","approved":"Approved","processing":"Processing","paid":"Paid","rejected":"Rejected","cancelled":"Cancelled"},"financeOrderStatus":{"paid":"Paid","shipped":"Shipped","delivered":"Delivered","completed":"Completed"},"financeSort":{"newestDate":"Newest date","oldestDate":"Oldest date","sellerAz":"Seller A-Z","amountHighLow":"Amount high-low","statusAz":"Status A-Z","newestRequest":"Newest request","oldestRequest":"Oldest request"},"financeSchedule":{"saveSuccess":"Commission schedule saved.","title":"Commission rate schedule","rate":"Rate","effectiveFromDraft":"Effective from (draft)","saveEffectiveFrom":"Save effective-from","selectedEffectiveFrom":"Selected effective-from","notSet":"Not set","saving":"Saving...","addSchedule":"Add schedule","effective":"Effective {{date}}","futureOnlyHelp":"New rates apply to future commission configuration and do not change existing orders."},"financeValidation":{"commissionRateOutOfRange":"Commission rate must be between 0% and 100%.","effectiveFromRequired":"Effective-from datetime is required."},"returns":{"paginationLabel":"Return request queue pages","page":"Page {{page}}","title":"Admin return mediation","statusFilter":"Status filter:","all":"All","requests":"Return requests","noReturns":"No returns found.","order":"Order #{{id}}","detailTitle":"Detail & mediation","pickRequest":"Pick a return request.","returnId":"Return #{{id}}","status":"Status:","buyerSeller":"Buyer #{{buyerId}} · Seller #{{sellerId}}","reason":"Reason:","buyerNote":"Buyer note:","adminNote":"Admin note:","mediatedAt":"Mediated at {{date}} by user #{{userId}}","adminNoteOptional":"Admin note (optional)","submitDecision":"Submit mediation decision","errors":{"loadList":"Failed to load return requests.","loadDetail":"Failed to load return details.","mediate":"Failed to submit the mediation decision."}},"returnStatus":{"requested":"Return requested","approved":"Approved","rejected":"Rejected","shipped_back":"Shipped back","received":"Received","refunded":"Refunded","cancelled":"Cancelled","return_shipment_pending":"Return shipment pending","return_in_transit":"Return in transit","return_delivered_to_seller":"Return delivered to seller","inspection_pending":"Inspection pending","resolved_full_refund":"Resolved: Full refund","resolved_partial_refund":"Resolved: Partial refund","resolved_rejected":"Resolved: Return rejected"},"returnReason":{"damaged":"Damaged item","wrong_item":"Wrong item"},"returnDecision":{"approve":"Approve","reject":"Reject"},"products":{"title":"Product Moderation","searchPlaceholder":"Search product, store, or product URL","allStatuses":"All statuses","loading":"Loading products…","searchMinimum":"Enter at least 2 characters to search products.","searchHelp":"Search by product name, store name/slug, or product URL slug.","noProducts":"No products found.","seller":"Seller:","status":"Status:","takedownMarker":"TAKEDOWN","reason":"Reason:","takedownAt":"Takedown at:","takedownReasonPrompt":"Takedown reason (optional):","errors":{"load":"Failed to load products.","takedown":"Failed to take down the product.","restore":"Failed to restore the product."},"contextTitle":"Find a product","searchLabel":"Search","statusLabel":"Product status","viewProduct":"View product","actionPending":"Working…","paginationLabel":"Product results pages","previous":"Previous","next":"Next","resultRange":"{{start}}–{{end}} of {{total}}","takedownConfirmTitle":"Confirm product takedown","takedownConfirmText":"Take down “{{title}}”? Buyers will no longer be able to purchase it.","restoreConfirmTitle":"Confirm product restore","restoreConfirmText":"Restore “{{title}}” from moderation takedown?","reasonField":"Reason","reasonOptional":"Optional; up to 2,000 characters.","cancel":"Cancel","takedownConfirm":"Confirm takedown","restoreConfirm":"Confirm restore"},"productStatus":{"active":"Active","draft":"Draft","archived":"Archived","takedown":"Taken down"},"productActions":{"search":"Search","takedown":"Takedown","restore":"Restore"},"promotions":{"title":"Platform promotions","createTitle":"Create platform voucher","titleLabel":"Title","codeLabel":"Code","startDate":"Start date","endDate":"End date","coverage":"Coverage","discountType":"Discount type","discountValue":"Discount value","percentHelp":"Enter 1 to 100.","minimumPurchase":"Minimum purchase","maxDiscount":"Max discount cap","scope":"Scope","paymentRestriction":"Payment method restriction","paymentRestrictionHelp":"Leave empty to allow all payment methods.","productTargets":"Product/category target ids","productTargetsPlaceholder":"Comma-separated product ids","findSellers":"Find sellers","sellerSearchPlaceholder":"Search seller name/slug","refreshSellers":"Refresh seller list","saving":"Saving...","save":"Save platform promo","listTitle":"Promotion list","listSearchPlaceholder":"Search title/code/type/status/scope","activeOnly":"Active only","paginationLabel":"Promotion result pages","page":"Page {{page}}","loading":"Loading promotions…","empty":"No platform promotions foun

9d.","sellerFallback":"Seller #{{id}}","all":"All","table":{"code":"Code","title":"Title","seller":"Seller","type":"Type","discountValue":"Discount Value","scope":"Scope","paymentMethods":"Payment Methods","status":"Status","start":"Start","end":"End","action":"Action","minimumPurchase":"Minimum purchase","maximumDiscount":"Maximum discount"},"errors":{"loadSellers":"Unable to load sellers.","loadPromotions":"Unable to load platform promotions.","save":"Unable to save promotion.","deactivate":"Unable to deactivate promotion.","product_target_seller_mismatch":"Selected products must belong to the selected target sellers."},"notices":{"saved":"Platform promotion saved."},"sections":{"basic":"Basic information","discount":"Discount","coverageTarget":"Coverage and target","payment":"Payment restriction"},"scopeStoreHelp":"Applies to all products in the targeted seller stores.","scopeProductsHelp":"Enter product IDs separated by commas.","coverageAllHelp":"No seller selection needed.","targetSellers":"Target sellers","selectedSellerCount":"{{count}} sellers selected","noSellerSelectionNeeded":"No seller selection needed.","productTargetSearch":"Product targets","productTargetSearchPlaceholder":"Search by product title, seller, slug, SKU, or paste product URL","productTargetSearchButton":"Search / Add","productTargetAddButton":"Add","productTargetResults":"Results","selectedProducts":"Selected products","selectedProductCount":"{{count}} products selected","removeProductTarget":"Remove","noProductTargetResults":"No matching product targets found.","productTargetUrlHelp":"Paste a buyer product URL like /products/store/product to resolve the internal product ID.","productTargetLookupFailed":"Product target lookup failed. Try again.","productTargetDuplicate":"Product is already selected.","productTargetSellerMismatchWarning":"Some selected products belong to sellers not selected in target sellers.","deactivateTitle":"Deactivate promotion?","deactivateText":"Deactivate {{title}} ({{code}})? This promotion will no longer be active.","cancel":"Cancel","archivedAction":"Archived — no further actions","deactivating":"Deactivating…","loadingSellers":"Loading sellers…","loadMoreSellers":"Load more","noMaximumDiscount":"No limit","allSellers":"All sellers","requiresCode":"Require buyer to enter promo code","requiresCodeHelp":"If enabled, this promotion will not appear automatically to buyers. Buyers must enter the code manually."},"promotionCoverage":{"all_sellers_all_products":"All sellers / all products","specific_sellers":"Specific seller(s) only","specific_products_or_category":"Specific product(s) / category only"},"promotionScope":{"store":"All products","products":"Specific product(s) / category"},"promotionDiscountType":{"percent":"Percentage","fixed":"Fixed amount"},"promotionPaymentMethod":{"qris":"QRIS","card":"Card","virtual_account":"VA"},"promotionStatus":{"active":"Active","scheduled":"Scheduled","ended":"Ended","inactive":"Inactive"},"promotionActions":{"search":"Search","deactivate":"Deactivate"},"promotionValidation":{"required_fields":"Title, code, dates, and discount value are required.","invalid_discount_value":"Discount value must be a valid positive number.","percent_out_of_range":"Percentage discount must be between 1 and 100.","invalid_max_discount":"Maximum discount cap must be a valid number.","seller_target_required":"Choose at least one seller coverage target.","product_target_required":"Add at least one product/category target id for products scope.","product_target_seller_mismatch":"Selected products must belong to the selected target sellers.","product_scope_requires_seller_targeting":"Selected-product promotions must use specific seller/product targeting. Choose a seller-specific coverage option before saving."},"orderSettings":{"title":"Order Settings","fulfillmentTitle":"Seller fulfillment SLA","loading":"Loading order settings…","fields":{"sellerSla":"Seller fulfillment SLA","autoRetryEnabled":"Enable automatic pickup retry","firstDelay":"First retry delay","retryInterval":"Retry interval","maxAutoAttempts":"Maximum automatic attempts","trackingReconciliationEnabled":"Automatic Biteship tracking reconciliation"},"sellerSlaHelp":"Number of working days sellers receive after an order is ready to ship. For preorder orders, the product preorder period is added first, then this fulfillment SLA is applied. Active business holidays are excluded.","sellerSlaExample":"Example: a 10-day preorder with a 3-working-day SLA gets 10 calendar days plus 3 working days.","autoRetryTitle":"Automatic pickup retry","autoRetryHelp":"Automatically retries failed instant/same-day pickup requests during seller operational hours. Manual seller and Ops retry remain available. Automatic retries stop after the configured limit or when the shipping deadline passes. Total attempts remain capped separately.","saving":"Saving…","save":"Save settings","validation":{"wholeNumberRange":"{{label}} must be a whole number from {{min}} to {{max}}."},"errors":{"load":"Failed to load order settings.","save":"Failed to save order settings."},"notices":{"saved":"Order fulfillment settings saved."},"trackingReconciliationTitle":"Automatic Biteship tracking reconciliation","trackingReconciliationHelp":"Fallback safety net for missed Biteship webhooks. Normal operation remains webhook-driven. When disabled, Ops can manually use Biteship Events Log → Resend."},"paymentSettings":{"title":"Payment Settings","sectionTitle":"Payment Method Settings","loading":"Loading payment settings…","vaBanks":"Virtual Account banks","methods":{"qris":"QRIS","va":"Virtual Account","card":"Card"},"fields":{"enabled":"Enabled","minAmount":"Min amount (IDR)","maxAmount":"Max amount (IDR)"},"placeholders":{"noMax":"No max"},"noMaxHelp":"Enter 0 for no maximum.","saving":"Saving…","save":"Save settings","errors":{"load":"Failed to load payment settings.","save":"Failed to save payment settings.","maxBelowMin":{"qris":"QRIS maximum must be 0 (unlimited) or at least its minimum.","va":"Virtual Account maximum must be 0 (unlimited) or at least its minimum.","card":"Card maximum must be 0 (unlimited) or at least its minimum."}},"notices":{"saved":"Payment settings saved."},"intro":"Configure payment method availability and whole-number Rupiah limits.","descriptions":{"qris":"QR payment for supported banking and wallet apps.","va":"Bank transfer using a dedicated virtual account.","card":"Payment using a supported credit card."}},"transactionIssueMoneyFlow":{"title":"Money flow / resolution readiness","readOnlyNotice":"Manual ops cancellation and pending manual refund request creation are available only when backend validations allow them. No provider refund or seller payout is executed here.","orderStatus":"Order status","paymentStatus":"Payment status","paymentMethod":"Payment method","subtotal":"Subtotal","discount":"Discount","shipping":"Shipping","total":"Total","grossSellerAmount":"Gross seller amount","commissionRate":"Commission rate","commissionAmount":"Commission amount","netSellerAmount":"Seller net amount","fundsReleased":"Funds released","

9notReleased":"Not released","completedAt":"Completed at","refunds":"Existing refund requests","noRefunds":"No refund requests recorded.","withdrawalRisk":"Withdrawal risk","pendingWithdrawals":"Seller has an active withdrawal","paidWithdrawals":"Seller has a history of paid withdrawals","resolutionReadiness":"Resolution readiness","cancelPlanned":"Cancel order — planned","refundPlanned":"Create refund request — planned","yes":"Yes","no":"No","cancelOrder":"Cancel order","createRefundRequest":"Create refund request","cancelWarning":"Cancellation restores inventory. For paid orders, it also queues or reuses a manual refund request; payment remains marked paid.","refundWarning":"This creates a pending manual refund request only. It does not call Xendit or move money.","refundAmount":"Refund amount (cents)","reason":"Reason","opsNote":"Ops note","confirm":"Confirm action","cancel":"Close","submitting":"Submitting…","cancelSuccess":"Order cancelled and inventory restored. A manual refund request was queued or reused for paid orders.","refundSuccess":"Pending manual refund request created. No provider refund was executed.","openComplaintSettlement":"Open complaint settlement","complaintSettlementHelp":"Seller release and partial split outcomes are handled through complaint resolution.","sellerFundsStatus":"Seller funds status","orderFundsReleased":"Order funds released to seller balance","sellerWithdrawalScopeNote":"These can refer to separate withdrawals. The system cannot confirm whether either withdrawal includes funds from this order.","fundsUnreleasedGuidance":"Order funds have not been released to the seller balance.","fundsReleasedGuidance":"Order funds have been released to the seller balance. Review seller withdrawal activity before any refund."},"refundRequests":{"title":"Refund requests","intro":"Review pending/manual refund requests. Eligible finance admins can manually execute guarded Xendit refunds from detail.","status":"Status","queue":"Queue","detail":"Detail","loading":"Loading…","empty":"No refund requests found.","selectPrompt":"Select a refund request.","providerExecutionNotice":"Provider refund execution is not enabled in this PR.","executeProviderRefundPlanned":"Execute provider refund — planned","refund":"Refund","invoice":"Invoice","amount":"Amount","reason":"Reason","opsNote":"Ops note","order":"Order","payment":"Payment","dokuInvoice":"DOKU invoice","sellerPayoutWarning":"Seller payout/release warning","fundsReleased":"Funds released","completed":"Completed","netSellerAmount":"Net seller amount","commission":"Commission","transactionIssue":"Transaction issue","buyer":"Buyer","provider":"Provider","created":"Created","maskedUnknown":"masked/unknown","statusPendingManual":"Pending manual","statusProcessing":"Processing","statusSucceeded":"Succeeded","statusFailed":"Failed","statusCancelled":"Cancelled","statusAll":"All","subtotal":"Subtotal","shipping":"Shipping","discount":"Discount","total":"Total","loadFailed":"Failed to load refund requests.","detailLoa

9dFailed":"Failed to load refund request detail.","executeProviderRefund":"Execute provider refund","executeConfirmTitle":"Confirm Xendit refund execution","executeWarning":"This will call Xendit and may move money back to the buyer. It does not release seller funds or update withdrawals.","confirmationText":"Type EXECUTE REFUND to confirm","executing":"Executing...","executeSuccess":"Provider refund execution started.","executeFailed":"Failed to execute provider refund.","close":"Close","seller":"Seller","providerStatus":"Provider status","refundSummary":"Refund summary","executionStatusAction":"Execution status/action","orderPaymentContext":"Order/payment context","traceability":"Transaction issue / source traceability","noTransactionIssue":"No linked transaction issue was found for this refund request.","refundSource":"Refund source","actorUserId":"Actor user ID","providerRefundReferenceId":"Provider refund reference ID","providerRefundId":"Provider refund ID","hiddenJsonOpsNote":"Ops note appears to contain old webhook payload JSON. It is hidden from this view.","statusValue":{"pending_manual_refund":"Pending manual","processing":"Processing","succeeded":"Succeeded","failed":"Failed","cancelled":"Cancelled"},"manualRefund":"Manual refund","manualHelp":"Provider refund unavailable or failed? Contact the buyer and record the manual refund once completed.","contactBuyer":"Contact buyer","contactBuyerFailed":"Failed to open buyer support chat.","markManual":"Mark as manually refunded","manualMethod":"Manual refund method","manualReference":"Transaction/reference number","manualConfirmation":"Type MARK REFUNDED to confirm","bankTransfer":"Bank transfer","other":"Other","manualSuccess":"Manual refund recorded as completed.","manualFailed":"Failed to record manual refund."},"complaintSettlement":{"title":"Complaint settlement","warning":"Final confirmation creates the refund queue item and seller entitlement atomically. Platform-funded goodwill above captured payment is not supported yet.","availablePaid":"Paid amount available","maxSellerRelease":"Maximum seller release","maxSellerReleaseHelp":"Maximum seller release is the seller's net proceeds after Tokodepan commission.","buyerRefund":"Buyer refund","sellerRelease":"Seller release","remaining":"Amount outside complaint settlement (commission, fees, or unsupported goodwill are not released by this action)","typeSettle":"Type SETTLE to confirm","note":"Internal note/reason","confirm":"Confirm settlement","submitting":"Confirming…","confirmed":"Confirmed settlement","refundStatus":"Refund status","actor":"Confirmed by","blocked":"Blocked","blockingReasons":{"order_not_found":"Order not found.","order_unpaid":"The order is not paid.","seller_funds_already_released":"Seller funds have already been released.","resolution_required":"Save an Ops decision before confirming settlement.","return_not_delivered":"The latest return shipment must be delivered to seller.","conflicting_refund":"An active or succeeded refund already exists for this order.","complaint_closed_by_buyer":"The buyer closed this complaint; settlement is no longer available."},"warnings":{"manual_return_unverified":"Confirm that the seller has received the returned item before settling. This return was handled manually and is not automatically verified by Tokodepan."},"noteRequired":"Settlement note (required)","requirements":"Confirmation requirements:","validation":{"preview_blocked":"Complaint is ready to settle","decision_not_ready":"A saved Ops decision is ready","missing_note":"Settlement note is filled in","confirmation_text":"SETTLE is typed exactly","empty_allocation":"At least one allocation is positive","refund_exceeds_paid":"Buyer refund does not exceed paid amount","seller_release_exceeds_maximum":"Seller release does not exceed its maximum","allocation_exceeds_paid":"Combined allocation does not exceed paid amount"}},"buyers":{"title":"Buyer Moderation","intro":"Review buyer activity, complaints, refunds, and account-level moderation signals. Open a buyer to freeze, ban, restore, or review identity restrictions affecting the account.","statusAll":"All","statusActive":"Active","statusFrozen":"Frozen","statusBanned":"Banned","buyerSummary":"Buyer summary","moderationActions":"Moderation actions","activitySignals":"Activity signals","search":"Search public ID, name, email, or phone","allStatuses":"All statuses","buyer":"Buyer","identity":"Identity","status":"Status","activity":"Activity","verified":"Verified","unverified":"Unverified","internalNote":"Internal moderation note","identityBlocks":"Identity blocks","loadFailed":"Unable to load buyers","actionFailed":"Moderation action failed","actionConfirm":"Apply {{action}} to this buyer? Buyer sessions will be revoked.","banConfirm":"Ban this buyer? Buyer sessions will be revoked, login 

9will be blocked, account email and main phone will be blocked from reuse, and historical records remain.","banNoteRequired":"Internal note is required for Ban.","sessionPartial":"Moderation saved, but buyer-session revocation failed. Retry session revocation or ask engineering to investigate Redis.","sessionResult":"Buyer session revocation completed. Revoked sessions: {{count}}.","reasonCode":"Reason code","addBlock":"Add identity block","revokeBlock":"Revoke","workflowTitle":"Buyer safety workflow","orderCount":"{{count}} orders","complaintCount":"{{count}} complaints","refundCount":"{{count}} refunds","createdAt":"Created","backToList":"Back to buyer list","recentAuditLog":"Recent audit log","actions":{"freeze":"Freeze","unfreeze":"Unfreeze","restore":"Restore","ban":"Ban"},"moderationActionsHelp":"These actions affect the registered buyer account and revoke buyer sessions when applied.","internalNoteHelp":"Add context for other Ops teammates reviewing this moderation decision.","banRequiresNoteHelp":"Ban requires an internal note before the action can be submitted.","identityStatus":"Identity status","auditLogEmpty":"No recent audit log entries for this buyer yet.","identityRestrictions":"Identity restrictions","identityNoActiveRestrictions":"No active identity restrictions.","blockedIdentities":"Blocked identities","blockedIdentitiesHelp":"Block or review buyer-side email and phone identities, including identities without a registered buyer account.","identityType":"Identity type","identityValue":"Identity value","identityValuePlaceholder":"Email address or phone number","blockIdentity":"Block identity","blockedIdentityList":"Blocked identity list","noBlockedIdentities":"No blocked identities.","revokeIdentityBlock":"Revoke","identityBlockCreated":"Identity block created.","identityBlockRevoked":"Identity block revoked.","identityBlockCreateFailed":"Unable to block identity.","identityBlockLoadFailed":"Unable to load blocked identities.","identityBlockRevokeFailed":"Unable to revoke identity block.","confirmRevokeIdentityBlock":"Revoke this identity block?","confirmCreateIdentityBlock":"Block this buyer-side identity?","identityValueRequired":"Enter an email address or phone number.","searchLabel":"Search buyers","results":"Buyer results","loadingBuyers":"Loading buyers…","loadingBuyer":"Loading buyer…","noBuyers":"No buyers match the current search and status filters.","phoneVerification":"Phone verification","identityTypes":{"email":"Email","phone":"Phone"},"reasons":{"policy_abuse":"Policy abuse","payment_risk":"Payment risk","seller_conflict":"Seller conflict","fraud_risk":"Fraud risk","ops_manual":"Manual Ops review"}},"transactionIssueCopy":{"shipment_delivery_exception":{"title":"Post-pickup delivery issue","description":"The shipment encountered a problem after the package was handed to the courier and requires Ops review."},"shipment_create_reconciliation":{"title":"Shipment creation needs reconciliation","description":"Biteship accepted the shipment reference, but Tokodepan did not receive the provider order ID. Find the reference in Biteship Dashboard and reconcile it."}},"transactionIssueHistory":{"shipmentDeliveryExceptionStatus":{"rejected":"The shipment was rejected at the destination.","return_in_transit":"The package is being returned to the seller.","returned":"The package has been returned to the seller.","disposed":"The courier cannot proceed with the package.","failed":"Delivery failed after pickup.","unknown":"The shipment entered a delivery exception state."},"shipmentDeliveryExceptionLaterDelivered":"The courier later reported the package as delivered after the earlier delivery issue.","shipmentId":"Shipment ID: {{id}}","resolutionEvents":{"investigation_saved":"Investigation saved.","buyer_refund_created":"Buyer refund request created.","seller_reversal_created":"Seller proceeds reversal recorded.","seller_compensation_created":"Claim compensation credited to seller.","resolution_executed":"Financial resolution executed.","claim_marked_filed":"Courier claim remains pending.","resolution_completed":"Resolution completed.","finance_review_decision_recorded":"Finance review decision recorded."}},"transactionIssueGuidance":{"shipmentDeliveryException":{"title":"Delivery issue review","review":"This delivery issue requires Ops review. Do not resolve the transaction through the normal cancellation flow until the cause and delivery outcome are confirmed.","fundsHeld":"Seller funds remain held while the delivery issue is unresolved."}},"shipmentResolution":{"title":"Shipment issue resolution","separateEvents":"Buyer refund, seller proceeds reversal, and courier compensation are recorded as three separate financial events.","resolutionType":"Resolution type","responsibility":"Responsibility","buyerResolution":"Buyer resolution","buyerRefund":"Buyer refund","sellerRe

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