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220<img src="https://www.roboshield.com/wp-content/uploads/2019/10/rs-logo-mobile.svg" alt=""></a> 221 </div> 222 <!-- // braidng --> 223 <div class="top__cta"> 224 <a href="https://control.kochava.com/v1/cpi/click?campaign_id=koroboshield-ios-pdgl8l65945ade6e9da&network_id=9733&ko_exchange=true&site_id=1&device_id=device_id&campaign_name=getroboshield_website" target="_blank" class="btn-cta gpr__download-app-btn">Get Robo Shield</a> 225 </div> 226 <!-- // cta --> 227 <div id="mobile-menu--btn" class="d-lg-none"> 228 <a href="javascript:;"> 229 <span></span> 230 <span></span> 231 <span></span> 232 </a> 233 </div> 234 <!-- // mobile --> 235 </div> 236 <!-- // container --> 237 </header> 238 <!-- // top nav --> 239 240 </div> 241 <!-- // fixed top --> 242 <div id="regular__page"> 243 <div class="container"> 244 <div class="row"> 245 <div class="col-lg-10 offset-lg-1"> 246 <div class="regular__content"> 247 <h1>Robo Shield Privacy Introduction </h1> 248 <p style="margin-top: -20px;">Last Updated: May 2, 2023</p> 249 250 251<p class="wp-block-paragraph">This Privacy Policy describes Intersections, LLCâs d/b/a Pango (â<b class="subheading">Pango</b>â, â<b class="subheading">we</b>â, â<b class="subheading">us</b>â, or â<b class="subheading">our</b>â) privacy practices as it relates to the Robo Shield website located at <a href="https://www.roboshield.com/">https://www.roboshield.com/</a> (the â<b class="subheading">Website</b>â), its Robo Shield mobile app software (the â<b class="subheading">App</b>â), and related services and content (collectively, the â<b class="subheading">Services</b>â). </p> 252 253 254 255<p class="wp-block-paragraph">See the Contact Us section below for more information about Pango and contact details.</p> 256 257 258 259<ol class="wp-block-list"> 260<li>When and How We Collect Personal Information</li> 261 262 263 264<li>What Information Do We Collect About You?</li> 265 266 267 268<li>How Do We Use Your Information?</li> 269 270 271 272<li>How We Disclose Your Information</li> 273 274 275 276<li>Cookies and Other Tracking Technologies</li> 277 278 279 280<li>Mobile Privacy</li> 281 282 283 284<li>Your Rights</li> 285 286 287 288<li>U.S. State Specific Disclosure</li> 289 290 291 292<li>EEA/UK Disclosure</li> 293 294 295 296<li>Security</li> 297 298 299 300<li>Data Retention</li> 301 302 303 304<li>Technology Licensing</li> 305 306 307 308<li>Childrenâs Privacy</li> 309 310 311 312<li>Privacy Policy Updates</li> 313 314 315 316<li>Contact Us</li> 317</ol> 318 319 320 321<ol class="subheading wp-block-list"> 322<li><b class="subheading">When and How We Collect Personal Information</b></li> 323</ol> 324 325 326 327<p class="wp-block-paragraph"><b class="subheading">We may collect personal information that you provide when you:</b></p> 328 329 330 331<ul class="wp-block-list"> 332<li>Visit our Website;</li> 333 334 335 336<li>Use our App;</li> 337 338 339 340<li>Use our Services;</li> 341 342 343 344<li>Contact us; </li> 345 346 347 348<li>Sign up for email newsletters; and</li> 349 350 351 352<li>Provide us with user content, ideas, information, user reviews, comments, feedback or other submissions.<br></li> 353</ul> 354 355 356 357<ol start="2" class="subheading wp-block-list"> 358<li><b class="subheading">What Information Do We Collect About You?</b></li> 359</ol> 360 361 362 363<p class="wp-block-paragraph">This section describes the various types of personal data (aka âpersonal informationâ) we collect from and about you. This information is not collected in all situations, but only in specific product-specific situations. </p> 364 365 366 367<p class="wp-block-paragraph"><b class="subheading">Information You Provide to Us</b></p> 368 369 370 371<ul class="wp-block-list"> 372<li><b class="subheading">Account Information.</b> Our Services require you to create an account before you can access it. As part of registering for an account, we may collect information such as your name, username,and password.</li> 373 374 375 376<li><b class="subheading">Billing and Payment Information.</b> In order to purchase a service, you may need to provide us with details such as billing name, billing contact details (street addresses, email addresses), and payment instrument details.</li> 377 378 379 380<li><b class="subheading">Communications and Submissions.</b> You may choose to provide us with information when you communicate with us (e.g. via email, phone, or chat for support or to inquire about our services), including when you fill out an online form, respond to surveys, provide feedback, post comments to our website, participate in promotions, or submit information through our services.</li> 381</ul> 382 383 384 385<p class="wp-block-paragraph"><b class="subheading">Information collected when you use our Services</b></p> 386 387 388 389<ul class="wp-block-list"> 390<li><b class="subheading">Usage information. </b>We collect information about how you interact with the Service, including when you visit and use our websites or app, and when and for how long you use our Service. We may use cookies and/or other technologies to collect this information. See below for more information. </li> 391 392 393 394<li><b class="subheading">Device information.</b> We collect information from and about the device you use to access the Service, including about the browsers and Pango apps you use to access our Services. For example, we may collect device or mobile advertising identifiers, browser types, device types and settings, operating system versions, mobile, wireless, and other network information (such as internet service provider name, carrier name and signal strength), and application version numbers. We may use cookies and other technologies to collect this information. See below for more information. </li> 395 396 397 398<li><b class="subheading">Your Telephone Number.</b> We collect your phone number for the technical provision of our Services to you. </li> 399 400 401 402<li><b class="subheading">Transcripts and Recordings of Voicemail</b>. If you enable our call assistant services, we may create and store transcripts of voicemails in order to provide you with our services and to improve our ability to identify unsolicited commercial calls or scam offers (aka âspamâ). </li> 403 404 405 406<li><b class="subheading">Call Recordings and Transcripts.</b> We record and transcribe the conversation between an unknown caller (ie. a caller with a phone number not in your phone contact list) and the virtual call assistant and store the recordings, and if applicable transcripts of the recordings. </li> 407 408 409 410<li><b class="subheading">Phone Contacts</b>. We may access the phone numbers in your phoneâs contact list to ensure that those numbers are not blocked. We do not capture the names or other contact information associated with the number, and store the information as a cryptographic hash rather than as a plain text number. This information is exclusively used to provide our Services, and is not disclosed to third parties.</li> 411 412 413 414<li><b class="subheading">Unknown Caller Numbers and Associated Caller-ID Information. </b>We collect the calling phone number and associated caller-ID text information associated with unknown callers into your device. </li> 415 416 417 418<li><b class="subheading">SMS Text Messages of Unknown Senders</b>. We filter out all messages from unknown senders that are not in your phone contact list. For all other messages from initiators that are not in your contact list, we de-identify, disassociate, and collect the initiating phone numbers or caller-ID information from SMS text messages. These captured SMS texts are not connected to your personal information when we collect and store them. We do not capture images or videos sent in SMS or MMS messages. </li> 419</ul> 420 421 422 423<p class="wp-block-paragraph"><b class="subheading">Information Provided to Us by Third Parties</b></p> 424 425 426 427<ul class="wp-block-list"> 428<li>If you are invited to use the Services, the person who invited you may submit your personal data, such as your email address or other contact information.</li> 429 430 431 432<li>Third Party Partners or Services. In order to facilitate the Services, we may receive information from third parties such as known spam numbers. </li> 433 434 435 436<li>Third Party Accounts. Our Service may allow you to register an account using a third party account (such as a Google or Microsoft account). If you do so, that third party may send us some information about you that they have. You may be able to control what information they send us via your privacy settings for that third party account.</li> 437 438 439 440<li>Threat Information. We receive information from reputable members of the security industry who provide information to help us to provide, develop, test, and improve our Services (for example, lists of malicious URLs, spam blackl
440ists, phone number blacklists, and sample malware). Some of this information may contain personal data on an incidental basis.</li> 441</ul> 442 443 444 445<ol start="3" class="subheading wp-block-list"> 446<li><b class="subheading"> How Do We Use Your Information?</b></li> 447</ol> 448 449 450 451<p class="wp-block-paragraph">We use the information we collect for various purposes described below. For visitors from the European Economic Area (EEA) or U.K., please also note our lawful basis for each processing activity in the EEA/UK Disclosure section below;</p> 452 453 454 455<ul class="wp-block-list"> 456<li>To combine information you provide us, such as your identification of calls and/or SMS as spam or not spam, with other information we receive from third parties to improve the services we provide to you and other users by allowing us to better identify and publicly expose spam and new spam tactics</li> 457 458 459 460<li>To provide, maintain, troubleshoot, and support our services. We use your information for this purpose on the basis that it is required to fulfill our contractual obligations to you and ensure proper functioning of our services. </li> 461 462 463 464<li>For billing and payment purposes. We use your information in order to perform billing administration activities and process payments, which are required to fulfill our contractual obligations.</li> 465 466 467 468<li>To communicate with users and prospective users. We use your information to communicate with you, including by responding to your requests, and sending you information and updates about our services. We may do this in order to fulfill our contract with you, because you consented to the communication, or because we have a legitimate interest in providing you with information about our services.</li> 469 470 471 472<li>To improve our services. We want to offer you the best services and user experiences we can, so we have a legitimate interest in continually improving and optimizing our services. To do so, we use your information to understand how users interact with our services. Examples: we analyze certain usage, device, and diagnostic information to understand aggregated usage trends and user engagement with our services (and, for example, invest in technical infrastructure to better serve regions with increasing user demand); we may use device and threat information to conduct spam, threat, and other scientific research to improve our threat detection capabilities; we review customer feedback to understand what we could be doing better.</li> 473 474 475 476<li>To develop new services. We have a legitimate interest in using your information to plan for and develop new services. For example, we may use customer feedback to understand what new services users may want.</li> 477 478 479 480<li>To market and advertise our services. We may use your information to provide, measure, personalize, and enhance our advertising and marketing based on our legitimate interest in offering you services that may be of interest. </li> 481 482 483 484<li>To prevent harm or liability. We may use information for security purposes (such as to investigate security issues or to monitor and prevent fraud) and to prevent abuse. We may do this to comply with our legal obligations, to protect an individualâs vital interests, or because we have a legitimate interest in preventing harm or liability to Pango and our users. For example, we may use account, usage, and device information to determine if an entity is engaging in abusive or unauthorized activity in connection with our services.</li> 485 486 487 488<li>For legal compliance. We may use your information as required by applicable law, legal process, or regulation. We may also be compelled by a contract or court to provide certain information necessary to our business partners in order to fulfill the terms of a business agreement. To learn about our practices regarding sharing your information with third parties for legal compliance purposes, see Section 4 below. We also use your information to enforce our legal rights and resolve disputes.</li> 489</ul> 490 491 492 493<ol start="4" class="subheading wp-block-list"> 494<li> <b class="subheading">How We Disclose Your Information</b></li> 495</ol> 496 497 498 499<p class="wp-block-paragraph">We may disclose your information in the following circumstances:</p> 500 501 502 503<ul class="wp-block-list"> 504<li>With your consent.</li> 505 506 507 508<li>With service providers. We use third-party service providers to help us provide our Services. For example, we have service providers help us with payment processing, email automation, website and app diagnostics, and analytics. Some of these providers may process your personal information. To protect your information, we require third parties to sign confidentiality and data processing agreements and review their security practices, we also only disclose the information about you that is necessary for them to perform their services.</li> 509 510 511 512<li>With affiliates. We may disclose your information with our affiliates, as well as its subsidiaries, and other affiliated companies (collectively, the âPango Group Companiesâ).</li> 513 514 515 516<li>To enforce our rights and prevent fraud and abuse. We may disclose your information to enforce and administer our agreements with customers and users, and to respond to claims asserted against Pango. We may al
516so disclose your information in order to protect against fraud and abuse against Pango, our affiliates, users and others.</li> 517 518 519 520<li>In connection with a business transaction. If ownership or control of all or part of our services, assets, or business changes or an investment entity conducting due diligence in connection with an acquisition or investment, we may transfer certain information to the new owner.</li> 521 522 523 524<li>Where legally required. We may disclose your information as required to do so by applicable law, to comply with our legal obligations, to comply with legal process, and to respond to valid law enforcement requests relating to a criminal investigation or alleged or suspected illegal activity that may expose Pango, you, or any of our other users to legal liability. If we disclose your information for these purposes, we limit the information disclosed to what is legally necessary, and challenge information requests that we believe are unlawful, overbroad, or otherwise invalid.<br></li> 525</ul> 526 527 528 529<ol start="5" class="subheading wp-block-list"> 530<li><b class="subheading">Cookies and Other Tracking Technologies </b></li> 531</ol> 532 533 534 535<p class="wp-block-paragraph">Like many companies, we use cookies, pixels, web beacons, SDKs, and other tracking technologies to collect information about your browsing activities, your interactions with websites and apps, and to serve tailored ads. There are a number of ways to opt out of having your online activity and device data collected through these services, which we summarize below:<br></p> 536 537 538 539<p class="wp-block-paragraph"><b class="subheading">Your Choices With Our Use of Cookies </b></p> 540 541 542 543<ul class="wp-block-list"> 544<li>You have the ability to manage your cookie preferences in your web browser settings, including deleting cookies and blocking cookies from being set on those browsers or devices. Visit the âhelpâ section of your browser to understand what controls it gives you over cookies. Note that deleting or blocking certain cookies could adversely impact the proper operation of our services.</li> 545 546 547 548<li>Industry Advertising Choices: For information on how to opt out of personalized or interest-based advertising, you can visit the following pages: 549<ul class="wp-block-list"> 550<li>U.S.: <a href="https://optout.aboutads.info/?c=2&lang=EN" style="color: #000;text-decoration: underline;">Digital Advertising Alliance opt out page</a></li> 551 552 553 554<li>EU or UK: <a href="https://www.youronlinechoices.eu/" style="color: #000;text-decoration: underline;">Your Online Choices </a></li> 555</ul> 556</li> 557</ul> 558 559 560 561<p class="wp-block-paragraph">For more information on each Pango product websiteâs use of cookies, visit the privacy or cookie-specific notices <a href="/robo-shield-cookie-policy/">here.</a></p> 562 563 564 565<ol start="6" class="subheading wp-block-list"> 566<li><b class="subheading">Mobile Privacy</b></li> 567</ol> 568 569 570 571<p class="wp-block-paragraph">The App uses software code provided by our business partners (software development kits or SDKs) that let our software interact with the services those partners provide. Sometimes these interactions will involve that business partner collecting some information from the device on which the software is run. </p> 572 573 574 575<p class="wp-block-paragraph">To view our app privacy disclosure:</p> 576 577 578 579<p class="wp-block-paragraph"><em>On iOS:</em></p> 580 581 582 583<ul class="wp-block-list"> 584<li>Open the <b class="subheading">App Store</b>. Go to the Binance.US app page. Scroll to the <b class="subheading">App Privacy</b> section. Click <b class="subheading">See Details</b>. </li> 585</ul> 586 587 588 589<p class="wp-block-paragraph"><em>On Android:</em></p> 590 591 592 593<ul class="wp-block-list"> 594<li>Open <b class="subheading">Google Play</b>. Browse or use the search bar to find the Binance.US app. Click on the app. Under <b class="subheading">Data safety</b>, youâll find a summary of the appâs data safety practices. For more detail, tap <b class="subheading">See details</b>.</li> 595</ul> 596 597 598 599<p class="wp-block-paragraph">To opt out of tracking:</p> 600 601 602 603<p class="wp-block-paragraph"><em>On iOS:</em></p> 604 605 606 607<ul class="wp-block-list"> 608<li>When you download and open a new app, you’ll get a notification that asks if you want to let the app track y
608our activity across other companiesâ apps and websites. You’ll also see information about what the app would track. You can tap <b class="subheading">Ask App not to Track</b> to block that activity or <b class="subheading">Allow</b>.</li> 609 610 611 612<li>For apps that you’ve already downloaded and may have tracking permissions set up for, you can opt out of tracking if you go to <b class="subheading">Settings</b>, tap an app, and then tap to turn off <b class="subheading">Allow Tracking</b>. Alternatively, you may go to <b class="subheading">Settings</b> > <b class="subheading">Privacy</b> > <b class="subheading">Tracking</b>. There you will see a list of apps that have requested permission to track your activity. You can tap to turn tracking on or off for each app. </li> 613</ul> 614 615 616 617<p class="wp-block-paragraph"><em>On Android:</em></p> 618 619 620 621<p class="wp-block-paragraph">Go to the <b class="subheading">Settings</b> app and navigate to <b class="subheading">Privacy</b> > <b class="subheading">Ads</b>. Tap <b class="subheading">Delete advertising ID</b>, then tap it again on the next page to confirm. This will prevent any app on your phone from accessing it in the future.</p> 622 623 624 625<ol start="7" class="subheading wp-block-list"> 626<li><b class="subheading">Your Rights</b><br></li> 627</ol> 628 629 630 631<p class="wp-block-paragraph">Depending on your country of residence, you may have certain legal rights in relation to your personal data that we maintain. Subject to exceptions and limitations provided by applicable law, these may include the right to:</p> 632 633 634 635<ul class="wp-block-list"> 636<li>Access the personal information we maintain about you. </li> 637 638 639 640<li>Delete the personal information we maintain about you. </li> 641 642 643 644<li>Correct inaccurate personal information we maintain about you</li> 645 646 647 648<li>Restrict the processing of your personal data;</li> 649 650 651 652<li>Data portability;</li> 653 654 655 656<li>Lodge a complaint with a data protection authority;</li> 657 658 659 660<li>Object to or restrict our use or processing of your personal data;</li> 661 662 663 664<li>Withdraw any consent you previously gave to the processing of your data (such as opting out to marketing communications);</li> 665 666 667 668<li>Opt out of certain uses of your personal information, notably: 669<ul class="wp-block-list"> 670<li>Email marketing – unsubscribe to our email list by clicking the unsubscribe link at the bottom of marketing emails.</li> 671 672 673 674<li>SMS marketing – if applicable, you can opt out at any time by replying STOP.</li> 675 676 677 678<li>Push notifications – opt out of notifications on your mobile device </li> 679 680 681 682<li>Tailored advertising using third party cookies – refer to the Section 5 above to learn how to opt out of tailored ads. </li> 683 684 685 686<li>Tailored advertising on your mobile device – refer to the âMobile Privacyâ section below to learn how to opt out. </li> 687</ul> 688</li> 689 690 691 692<li>request that we provide you with the categories of personal data we collect, disclose or sell about you; the categories of sources of such information; the business or commercial purpose for collecting or selling your personal data; and the categories of third parties with whom we share personal data. This information may also be provided in this Privacy Policy.</li> 693</ul> 694 695 696 697<p class="wp-block-paragraph">You can exercise these rights by contacting us at <a href="/cdn-cgi/l/email-protection#a4d4d6cdd2c5c7dde4d4c5cac3cb8ac7cb"><span class="__cf_email__" data-cfemail="2a5a58435c4b49536a5a4b444d45044945">[email protected]</span></a>. You may also be able to exercise some of these rights by using the settings and tools provided in our Services. For example, you may be able to update your user account details via the relevant account settings screen of our Apps. You may also be able to opt out from receiving marketing communications from us by clicking an âopt outâ or âunsubscribeâ link in such communications. </p> 698 699 700 701<p class="wp-block-paragraph">Some mobile and web browsers transmit “do-not-track” or âopt-out preferenceâ signals. We currently do not take action in response to these signals. Otherwise, if you wish to exercise any of these rights, you may contact us using the details in the âContact Usâ section below. As permitted by law, we may ask you to verify your identity before taking further action on your request. You may also be permitted to designate an authorized agent to submit certain requests on your behalf. If you do so, you must give the authorized agent written permission to make such requests, or a power of attorney. We may al
701so follow up with you to verify your identity before processing the authorized agentâs request.</p> 702 703 704 705<ol start="8" class="subheading wp-block-list"> 706<li><b class="subheading">U.S. State-Specific Disclosure</b></li> 707</ol> 708 709 710 711<p class="wp-block-paragraph">Some U.S. states have enacted comprehensive privacy laws. The California Consumer Privacy Act, as amended by the California Privacy Rights Act or âCPRAâ (collectively, the â<b class="subheading">CCPA</b>â) and the Virginia Consumer Data Protection Act (â<b class="subheading">VCDPA</b>â) create additional privacy obligations for businesses and provide Californians and Virginians with additional privacy rights.</p> 712 713 714 715<p class="wp-block-paragraph">Additional Privacy Rights:</p> 716 717 718 719<p class="wp-block-paragraph">In addition to the rights granted above, if you are a California or Virginia resident, you have the right to:</p> 720 721 722 723<ul class="wp-block-list"> 724<li><b class="subheading">Opt out of the âsaleâ or âshareâ of your personal information for targeted advertising.</b> Some tracking technologies placed on our website and our App may be considered a âsaleâ under Virginia and California law or âshareâ under California law. You may opt out of such cookies as detailed in â<em>Cookies And Other Tracking Technologies</em>â section (above). </li> 725 726 727 728<li><b class="subheading">Sensitive personal information.</b> 729<ul class="wp-block-list"> 730<li>Californians have the right to limit the use of their sensitive personal information.</li> 731 732 733 734<li>Virginians have the right to opt in to the use of their sensitive personal information. </li> 735</ul> 736</li> 737</ul> 738 739 740 741<p class="wp-block-paragraph">You can exercise these rights by contacting us at <a href="/cdn-cgi/l/email-protection#3c4c4e554a5d5f457c6c5d525b53125f53"><span class="__cf_email__" data-cfemail="5424263d2235372d1404353a333b7a373b">[email protected]</span></a>. </p> 742 743 744 745<p class="wp-block-paragraph">Service Provider/Procesor Designation:</p> 746 747 748 749<ul class="wp-block-list"> 750<li>Under the CCPA, we operate as a Business. </li> 751 752 753 754<li>Under the VCDPA, we operate as a Controller. </li> 755</ul> 756 757 758 759<p class="wp-block-paragraph">The above information includes the categories of personal information Pango collects, processes and shares with service providers and other businesses. If you would like to exercise your rights to receive the specific pieces of information, or other rights indicated above applicable to you, please refer to the âContact Usâ section below. </p> 760 761 762 763<p class="wp-block-paragraph">Pango does not âsellâ personal information for our own monetary benefit. However, as the CCPA defines âsellâ broadly, some of the advertising services that support our website, marketing efforts, and mobile applications use third party advertising services that may be deemed a âsaleâ under California Law. Please see the list of cookies or cookie notices listed above, or app-specific advertising services listed above to indicate your continued preferences to receive such personalized ads. </p> 764 765 766 767<ol start="9" class="subheading wp-block-list"> 768<li><b class="subheading">EEA/UK Disclosure</b></li> 769</ol> 770 771 772 773<p class="wp-block-paragraph">Additional Right for EEA Residents:</p> 774 775 776 777<p class="wp-block-paragraph">In addition to the rights granted above, if you are an EEA resident, the General Data Protection Regulation (âGDPRâ) grants you the right to lodge a complaint against us with your local data protection authority. You can find your data protection authority at <a href="https://edpb.europa.eu/about-edpb/about-edpb/members_en">https://edpb.europa.eu/about-edpb/about-edpb/members_en</a>. </p> 778 779 780 781<p class="wp-block-paragraph">Legal Basis:</p> 782 783 784 785<p class="wp-block-paragraph">Under the GDPR, we may only process personal data where we have a sufficient legal basis.</p> 786 787 788 789<figure class="wp-block-table"><table><tbody><tr><td><b class="subheading">Processing Activity</b></td><td><b class="subheading">Legal Basis under GDPR</b></td></tr><tr><td>Placement of tracking technologies on our Website and App</td><td>Consent</td></tr><tr><td>Collecting, processing, and sharing your childâs Personal Data</td><td>Consent*</td></tr><tr><td>Collecting and processing your personal data to maintain and fulfill the Services </td><td>Contract</td></tr><tr><td>Processing your personal data to improve our Services</td><td>Legitimate Interest</td></tr><tr><td>Processing your personal data to communicate with you.</td><td>Legitimate Interest</td></tr></tbody></table></figure> 790 791 792 793<p class="wp-block-paragraph">Controller/Processor Designation:</p> 794 795 796 797<p class="wp-block-paragraph">We are a Controller under the GDPR. </p> 798 799 800 801<p class="wp-block-paragraph">Cross-Border Data Transfers: </p> 802 803 804 805<p class="wp-block-paragraph">We may transfer to, and store the data we collect about you, in countries other than the country in which the data was originally collected, including the United States, Canada or other destinations outside the EEA and the UK. Those countries may not have equivalent data protection laws as the country in which you provided the data. When we transfer your data to other countries, we will protect the data as described
805in this Privacy Policy and applicable supplemental product privacy policy and comply with applicable legal requirements providing adequate protection for the transfer of data to countries outside the EEA.</p> 806 807 808 809<p class="wp-block-paragraph">If you are located in the EEA, we will only transfer your Personal Data if:</p> 810 811 812 813<ul class="wp-block-list"> 814<li>The country to which the Personal Data will be transferred has been granted a European Commission adequacy decision; or</li> 815 816 817 818<li>We have put in place appropriate safeguards in respect of the transfer, for example we have entered into standard contractual clauses and required additional safeguards with the recipient, or the recipient is a party to binding corporate rules approved by an EU supervisory authority.</li> 819</ul> 820 821 822 823<ol start="10" class="subheading wp-block-list"> 824<li><b class="subheading">Security</b></li> 825</ol> 826 827 828 829<p class="wp-block-paragraph">Pango employs a range of administrative, organizational, technical, and physical safeguards designed to protect your data against unauthorized access, loss, or modification. Access to your Account Information and Services Information is restricted to our employees who require such access to perform their job functions. While our controls are strong, no data security measures can guarantee 100% protection.</p> 830 831 832 833<ol start="11" class="subheading wp-block-list"> 834<li><b class="subheading">Data Retention</b></li> 835</ol> 836 837 838 839<p class="wp-block-paragraph">Pango generally retains your personal information for as long as is needed to provide the Services to you, or for as long as you have an account or subscription with us, and for a reasonable time thereafter in accordance with our standard procedures or as necessary to comply with our legal obligations, to resolve disputes, and to enforce our agreements.. We may also retain personal information if required by law, or for our legitimate interests, such as abuse detection and prevention, and defending ourselves from legal claims. Residual copies of personal data may be stored in backup systems for a limited period as a security measure to protect against data loss.</p> 840 841 842 843<ol start="12" class="subheading wp-block-list"> 844<li><b class="subheading">. Technology Licensing</b></li> 845</ol> 846 847 848 849<p class="wp-block-paragraph">Pango occasionally licenses its technology to third party partners who may integrate it with applications developed and offered by those partners. Our partners, and not Pango, are responsible for those applications and for determining what data is collected by those applications and how it is processed. Please contact the relevant partner and refer to their Privacy Policy to learn more about how those applications process your personal data.</p> 850 851 852 853<ol start="13" class="subheading wp-block-list"> 854<li> <b class="subheading">Childrenâs Privacy</b></li> 855</ol> 856 857 858 859<p class="wp-block-paragraph">Our services are not intended for and may not be used by minors. In this context, minors are individuals under the age of 16 except for our identity and credit monitoring services, which are restricted to those under the age of 18. Pango does not knowingly collect personal data from minors or allow them to use our services. If we discover that we have collected personal data from a minor, we may delete such data without notice. Please note that the legal terms under which we make certain services available may require users to be older than 16 years of age.</p> 860 861 862 863<ol start="14" class="subheading wp-block-list"> 864<li><b class="subheading">Privacy Policy Updates</b></li> 865</ol> 866 867 868 869<p class="wp-block-paragraph">Pango may update this Privacy Policy from time to time in accordance with this section for reasons such as changes in laws, industry standards, and business practices. Pango will post updates to this page and update the âLast updatedâ date above. If we make updates that materially alter your privacy rights, we will also provide you with advance notice, such as via email or through the services. If you disagree with such an update to this policy, you may cancel your services account. If you do not cancel your account before the date the update becomes effective, your continued use of our services will be subject to the updated Privacy Policy.</p> 870 871 872 873<ol start="15" class="subheading wp-block-list"> 874<li><b class="subheading"> Contact Us</b></li> 875</ol> 876 877 878 879<p class="wp-block-paragraph">We expect this Privacy Policy to evolve over time and welcome feedback from our users about our privacy practices. If you would like to exercise your rights, have any questions or complaints about our privacy practices, you can contact us using the following details:</p> 880 881 882 883<p class="ptag wp-block-paragraph">Intersections, LLC</p> 884 885 886 887<p class="ptag wp-block-paragraph">250 Northern Ave, 3rd Floor</p> 888 889 890 891<p class="ptag wp-block-paragraph">Boston, MA 02210</p> 892 893 894 895<p class="wp-block-paragraph"><a href="/cdn-cgi/l/email-protection" class="__cf_email__" data-cfemail="84f4f6edf2e5e7fdc4d4e5eae3ebaae7eb">[email protected]</a></p> 896 897 898 899<p class="wp-block-paragraph">For visitors from the UK or EEA, the GDPR gives you additional rights to contact our Data Protection Officer (DPO). The Pango has appointed Bird &
899 Bird DPO Services SRL as a DPO for Pango and its services, and may be reached:</p> 900 901 902 903<ul class="wp-block-list"> 904<li>by using the following email: <a href="/cdn-cgi/l/email-protection" class="__cf_email__" data-cfemail="6226322d4c32030c050d2216150d000b1006114c010d0f">[email protected]</a> </li> 905 906 907 908<li>by mail at the following address: Bird & Bird DPO Services SRL, Avenue Louise 235 b 1, 1050 Brussels, Belgium</li> 909</ul> 910 911 </div> 912 <!-- // content --> 913 </div> 914 <!-- // col --> 915 </div> 916 <!-- // row --> 917 </div> 918 <!-- // container --> 919 </div> 920 <!-- // regular page --> 921 922 923 <footer id="aff__footer"> 924 <div class="container"> 925 <ul> 926 <li id="menu-item-561" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-561"><a href="https://www.roboshield.com/legal/">Legal</a></li> 927<li id="menu-item-582" class="menu-item menu-item-type-post_type menu-item-object-page current-menu-item page_item page-item-568 current_page_item menu-item-582"><a href="https://www.roboshield.com/robo-shield-privacy-introduction/" aria-current="page">Privacy Policy</a></li> 928</ul><small>© Intersections, LLC 2025. All rights reserved.</small> 929 </div> 930 <!-- // container --> 931 </footer> 932 <!-- // aff footer -->
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