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1,[e._v("\n Effective October 1, 2022\n ")])])]),e._v(" "),t("div",{staticClass:"col-12"},[t("h2",[e._v("1. Definitions")]),e._v(" "),t("p",[e._v("\n Capitalized terms will have the meanings set forth in this Section\n 1, or in the section where first used in these Terms of Service or\n an Order Form (if applicable).\n ")]),e._v(" "),t("ol",{staticClass:"list-unstyled pl-3 mb-4"},[t("li",{staticClass:"mb-3"},[e._v("\n 1.1. âAffiliateâ means any person, corporation, or other entity\n which controls, is controlled by, or is under common control\n with a Party to the Agreement as of the Effective Date. A\n corporation or other entity will be regarded as in âcontrolâ of\n another corporation or entity if it owns or directly or\n indirectly controls more than fifty percent (50%) of the voting\n stock or other ownership interest of the other corporation or\n entity, or if it possesses, directly or indirectly, the power to\n direct or cause the direction of the management and policies of\n the corporation or other entity.\n ")]),e._v(" "),t("li",{staticClass:"mb-3"},[e._v("\n 1.2. âAgreementâ means the Enterprise Subscription Agreement,\n which consists of: (a) these Terms of Service; (b) each\n mutually-executed Order Form.\n ")]),e._v(" "),t("li",{staticClass:"mb-3"},[e._v("\n 1.3. âAdministrative Usersâ means Customerâs and its Affiliatesâ\n employees, agents, directors, subcontractors, or other\n representatives who are authorized to access and use Services\n for the purposes of administering Customerâs and/or its\n Affiliatesâ use of such Services.\n ")]),e._v(" "),t("li",{staticClass:"mb-3"},[e._v("\n 1.6. âCustomerâ means the Customer set forth in the Order Form.\n ")]),e._v(" "),t("li",{staticClass:"mb-3"},[e._v("\n 1.7. âCustomer Account Informationâ means the information\n Customer provides upon subscribing to the Service, audit logs,\n and Customer account settings.\n ")]),e._v(" "),t("li",{staticClass:"mb-3"},[e._v("\n 1.8. âCustomer Contentâ means any files, software, scripts,\n multimedia images, graphics, audio, video, text, data, or other\n objects originating or transmitted from or processed by any\n Internet Properties owned, controlled or operated by Customer or\n uploaded by Customer through the Service, and routed to, passed\n through, processed and/or cached on or within, TinyURLâs network\n or otherwise transmitted or routed using the Service by\n Customer.\n ")]),e._v(" "),t("li",{staticClass:"mb-3"},[e._v("\n 1.9. âCustomer Dataâ means collectively, Customer Account\n Information, Customer Content and Customer Logs.\n ")]),e._v(" "),t("li",{staticClass:"mb-3"},[e._v("\n 1.10. âCustomer Feedbackâ means suggestions, enhancement\n requests, recommendations or other feedback provided by Customer\n relating to the operation or functionality of the Service.\n ")]),e._v(" "),t("li",{staticClass:"mb-3"},[e._v("\n 1.11. âCustomer Logsâ means any logs of End Usersâ interactions\n with Customerâs Internet Properties and the Service that are\n made available to Customer via the Service dashboard or other\n online interface during the Term by TinyURL.\n ")]),e._v(" "),t("li",{staticClass:"mb-3"},[e._v('\n 1.12. âCustomer Support and Service Level Agreementâ or "SLA"\n means TinyURLâs standard enterprise customer support terms and\n service level agreement, as set forth at\n '),t("router-link",{attrs:{to:{name:"service-level-agreement"}}},[t("span",[e._v("https://tinyurl.com/app/service-level-agreement/")])]),e._v(". Unless otherwise specified in the Order Form, the âStandard\n Planâ set out in the SLA applies.\n ")],1),e._v(" "),t("li",{staticClass:"mb-3"},[e._v("\n 1.13. âDocumentationâ means all printed and online user manuals\n and other technical materials relating to the Services made\n available to Customer by TinyURL, as may be updated from time to\n time.\n ")]),e._v(" "),t("li",{staticClass:"mb-3"},[e._v("\n 1.14. âEffective Dateâ means the date upon which both Parties\n have executed the initial Order Form between the Parties.\n ")]),e._v(" "),t("li",{staticClass:"mb-3"}
1,[e._v("\n 1.15. âEnd Userâ means a third-party visitor to Customerâs\n Internet Properties and Customerâs employees, agents, or\n contractors who access or use the Services.\n ")]),e._v(" "),t("li",{staticClass:"mb-3"},[e._v("\n 1.16. âInitial Termâ means the initial term for the Customerâs\n use of any Service as specified in the initial Order Form,\n beginning on the Service Date.\n ")]),e._v(" "),t("li",{staticClass:"mb-3"},[e._v("\n 1.17. âIntellectual Property Rightsâ means any and all now known\n or hereafter existing worldwide: (a) rights associated with\n works of authorship, including copyrights, mask work rights, and\n moral rights; (b) trademark or service mark rights; (c) trade\n secret rights; (d) patents, patent rights, and industrial\n property rights; (e) layout design rights, design rights, and\n other proprietary rights of every kind and nature other than\n trade dress, and similar rights; and (f) all registrations,\n applications, renewals, extensions, or reissues of the\n foregoing.\n ")]),e._v(" "),t("li",{staticClass:"mb-3"},[e._v("\n 1.18. âInternet Propertiesâ means a website, including any\n domain or subdomain thereof, network, or any Internet connected\n application.\n ")]),e._v(" "),t("li",{staticClass:"mb-3"},[e._v("\n 1.19. âLawsâ means any domestic, foreign, local, state, national\n and supranational laws, regulations and treaties applicable to\n the respective Party.\n ")]),e._v(" "),t("li",{staticClass:"mb-3"},[e._v("\n 1.20. âMalicious Codeâ means viruses, worms, time bombs, Trojan\n horses, and other malicious code, files, scripts, or software.\n ")]),e._v(" "),t("li",{staticClass:"mb-3"},[e._v("\n 1.21. âNetwork Dataâ means all models, observations, reports,\n analyses, statistics, databases and other information created,\n compiled, analyzed, generated or derived by TinyURL from server,\n network or traffic data generated by TinyURL in the course of\n providing the Service.\n ")]),e._v(" "),t("li",{staticClass:"mb-3"},[e._v("\n 1.22. âOrder Formâ means TinyURLâs generated order form(s)\n and/or insertion orders for Services under the Agreement.\n ")]),e._v(" "),t("li",{staticClass:"mb-3"},[e._v('\n 1.23. âPartyâ or âParties" means TinyURL and/or Customer, as\n applicable.\n ')]),e._v(" "),t("li",{staticClass:"mb-3"},[e._v("\n 1.24. âPersonal Dataâ means all data defined as âpersonal dataâ\n under EU and UK Data Protection Laws and all data defined as\n âpersonal informationâ under the CCPA.\n ")]),e._v(" "),t("li",{staticClass:"mb-3"},[e._v("\n 1.25. âRenewal Termâ means each recurring twelve (12) month\n period following expiration of the Initial Term, unless a\n different time period is specified in the Order Form.\n ")]),e._v(" "),t("li",{staticClass:"mb-3"},[e._v("\n 1.26. âService(s)â means TinyURLâs cloud-based solutions for URL\n shortening and link management, along with any software made\n available by TinyURL in connection with such services, including\n software development kits and application programming\n interfaces.\n ")]),e._v(" "),t("li",{staticClass:"mb-3"},[e._v("\n 1.27. âService Dateâ means the service date specified in the\n Order Form on which TinyURL will make the Services set out in\n the relevant Order Form available to Customer.\n ")]),e._v(" "),t("li",{staticClass:"mb-3"}
1,[e._v("\n 1.29. âTermâ means the period of time from the Effective Date,\n including the Initial Term and all Renewal Terms, until the\n expiration or termination of the Agreement.\n ")]),e._v(" "),t("li",{staticClass:"mb-3"},[e._v("\n 1.30. âTerms of Serviceâ means these TinyURL Enterprise\n Subscription Terms.\n ")]),e._v(" "),t("li",{staticClass:"mb-3"},[e._v("\n 1.31. âTinyURLâ means TinyURL, LLC.\n ")]),e._v(" "),t("li",{staticClass:"mb-3"},[e._v("\n 1.32. âTinyURL Technologyâ means the Service, the Documentation,\n and any of TinyURLâs proprietary technology, including, without\n limitation, any software, processes, scripts, algorithms, user\n interfaces, know-how, technologies, designs, and/or other\n tangible or intangible technical material or information that\n TinyURL makes available to Customer during the course of\n providing the Service, together with all updates thereto and all\n Intellectual Property Rights therein.\n ")])])]),e._v(" "),t("div",{staticClass:"col-12"},[t("h2",[e._v("2. Access, Use, and Restrictions")]),e._v(" "),t("ol",{staticClass:"list-unstyled pl-3 mb-4"},[t("li",{staticClass:"mb-3"},[e._v("\n 2.1. Access and Use Rights. Subject to Customerâs compliance\n with the terms and conditions of the Agreement (including,\n without limitation, all payment obligations), TinyURL hereby\n grants Customer and its Administrative Users a right to access\n and use the Services listed in the Order Form(s) and any related\n TinyURL Technology to the extent necessary to access and use\n such Services during the Term solely for Customerâs internal\n business purposes, and solely in accordance with the\n Documentation and the Agreement, and any other restrictions or\n obligations mutually agreed upon in writing by the Parties.\n Customerâs Affiliates, if any, included in an Order Form may\n access and use the Services subject to the same terms and\n conditions as Customer, provided that Customer will remain\n liable for payment of all Fees (as defined in Section 3.1) and\n its indemnification obligations under Section 10\n (Indemnification). Customer will cause such Affiliates to comply\n with the Agreement as if they were Customer and any reference to\n âCustomerâ will be read to include such Affiliates. Any breach\n of the Agreement by an Affiliate of Customer or their respective\n Administrative Users, or other representatives will be deemed a\n breach by Customer of the Agreement and Customer will be liable\n for such breach as if itself had breached the Agreement.\n ")]),e._v(" "),t("li",{staticClass:"mb-3"},[e._v("\n 2.2. Proprietary Rights. As between Customer, TinyURL, and\n TinyURLâs licensors, TinyURL and/or its licensors own all right,\n title and interest to the TinyURL Technology. Except for the\n limited rights expressly granted to Customer hereunder, TinyURL\n reserves all rights, title and interest in and to the TinyURL\n Technology. Customer hereby grants, and, if applicable, will\n cause all Affiliates to grant, TinyURL a non-exclusive,\n royalty-free, worldwide, transferable, irrevocable,\n sublicensable, perpetual, license to use or incorporate into the\n TinyURL Technology any Customer Feedback. All Customer Feedback\n is provided by Customer on an âAS ISâ basis without warranty or\n indemnity of any kind. âTinyURLâ, and any other product and\n service names and logos used or displayed in or on the Services\n are registered or unregistered trademarks of TinyURL\n (collectively, âTinyURL Marksâ), and may not be used by Customer\n without TinyURLâs prior written consent. Customer must not\n attempt, now or in the future, to claim any rights in the\n TinyURL Marks or use the TinyURL Marks to disparage or\n misrepresent TinyURL, or the Services.\n ")]),e._v(" "),t("li",{staticClass:"mb-3"},[e._v("\n 2.3. Restrictions and Acceptable Use. Customer must not: (a)\n modify, copy, or create derivative works based on, the Service\n or Documentation; (b) license, sublicense (except to\n Affiliates), sell, resell, rent, lease, transfer, assign,\n distribute, or otherwise make the Service available to any third\n parties for use on any Internet Properties that are not owned\n and operated by Customer; (c) reverse-engineer the Service; (d)\n interfere with, or create an undue burden on the Service or\n TinyURLâs network in a manner that poses or has the potential to\n pose significant harm to TinyURLâs other customers or internal\n systems; (e) send or store infringing, obscene, threatening, or\n otherwise unlawful or tortious material, including material that\n violates privacy rights, through the Service; (f) use the\n Service in violation of any Laws; (g) send or store Malicious\n Code in connection with the Service (h) probe, scan or test any\n vulnerability of the Services, including, without limitation,\n performing penetration, stress or load testing, including by\n introducing software or automated agents or scripts, other than\n those expressly permitted by the Documentation or as explicitly\n set forth in the Order Form, without prior written consent from\n TinyURL; (i) perform or publish any performance or benchmark\n tests or analyses relating to the Service, other than solely for\n Customerâs internal use; or (j) cover or obscure any page or\n part of the Service via HTML/CSS, scripting, or any other means.\n Notwithstanding anything to the contrary in the Agreement,\n TinyURL may temporarily suspend or restrict the Services upon\n notice if Customer breaches (d) or (g) above and fails to cure\n such breach within a reasonable period of receiving notice from\n TinyURL thereof.\n ")]),e._v(" "),t("li",{staticClass:"mb-3"},[e._v("\n 2.4. Usernames and Passwords. Customer is responsible for\n maintaining the confidentiality of all Administrative Usersâ\n usernames and passwords created by or assigned to Customerâs\n account (âCredentialsâ) and is solely responsible for all\n activities that occur under such Credentials. TinyURL reserves\n the right to terminate any Credentials that TinyURL reasonably\n determines may have been used by an unauthorized third party,\n and will provide immediate notice of such termination to\n Customer and promptly replace such Credentials upon request.\n Upon termination or expiration of the Agreement, all Credentials\n will be deactivated.\n ")]),e._v(" "),t("li",{staticClass:"mb-3"},[e._v("\n 2.5. Third-Party Products and Services. Customer may access or\n use, at Customerâs sole discretion, certain third-party products\n and services that interoperate with the Services including, but\n not limited to: third-party service integrations made available\n through the TinyURL Service dashboard or APIs, and third-party\n products or services that Customer authorizes to access\n Customerâs TinyURL account using OAuth, API tokens, or other\n Credentials (collectively, âThird-Party Productsâ). Each\n Third-Party Product is governed by the terms of service, end\n user license agreement, privacy policies, and/or any other\n applicable terms and policies of the third party provider.\n Customerâs access or use of Third-Party Products is solely\n between Customer and the applicable Third-Party Products\n provider. TinyURL does not make any representations, warranties,\n or guarantees regarding the Third-Party Products or the\n providers thereof, including, but not limited to, the\n Third-Party Productsâ continued availability, security, and\n integrity. Third-Party Products are made available by TinyURL on\n an âAS ISâ and âAS AVAILABLEâ basis, and TinyURL may cease\n providing them at any time without entitling Customer to any\n refund, credit, or other compensation. Unless otherwise\n specified in writing by TinyURL, TinyURL will not be directly or\n indirectly responsible or liable in any manner, for any harms,\n damages, loss, lost profits, special or consequential damages,\n or claims, arising out of or in connection with the installation\n of, use of, or reliance on the performance of any of the\n Third-Party Products.\n ")]),e._v(" "),t("li",{staticClass:"mb-3"},[e._v("\n 2.6. Beta Services. TinyURL may make non-production Services\n (âBeta Servicesâ) available to Customer upon Customerâs request.\n All Beta Services will be clearly designated as Beta Services in\n any Order Form or the Serviceâs dashboard. Beta Services are\n intended for testing purposes only, and may be accessed by\n Customer at Customerâs sole discretion. TinyURL may, but is not\n obligated to, provide support for the Beta Services or correct\n any bugs, defects, or errors in the Beta Services. Regardless of\n whether TinyURL provides technical support for the Beta\n Services, the SLA will not apply to the Beta Services unless\n specified otherwise in the applicable Order Form. TinyURL may\n discontinue, suspend, or remove Beta Services (including any\n Customer Data stored as part of the Beta Services) or Customerâs\n access thereto at any time in TinyURLâs sole discretion and has\n no obligation to make them generally available. Customer\n understands that any information regarding Beta Services is\n TinyURLâs Confidential Information, and agrees not to disclose\n such information unless a Beta Service becomes generally\n available, except as required by law, and to only use such\n information in connection with Customerâs use of the Beta\n Services. Notwithstanding Section 10.1, TinyURL will have no\n liability for any harm or damage arising out of or in connection\n with any Beta Services, including any obligation or liability\n with respect to Customer Data. Any configurations or Customer\n Data entered into Beta Services, and any customizations made to\n Beta Services by or for Customer, may be permanently lost.\n ")])])]),e._v(" "),t("div",{staticClass:"col-12"},[t("h2",[e._v("3. Fees and Payment")]),e._v(" "),t("ol",{staticClass:"list-unstyled pl-3 mb-4"},[t("li",{staticClass:"mb-3"},[e._v("\n 3.1. Fees. Customer will pay the amounts set forth in all Order\n Form(s) (collectively, the âFeesâ). All undisputed Fees will be\n payable from the Service Date. In the event that Customer\n disputes all or some of the invoiced Fees (âFee Disputeâ),\n Customer will provide a written notice to TinyURL that\n reasonably describes the nature of the Fee Dispute within thirty\n (30) days of receiving the applicable invoice. The Parties will\n use good faith efforts to resolve the Fee Dispute. If the\n Parties are unable to resolve the Fee Dispute within sixty (60)\n days of Customerâs receipt of the disputed invoice, then the\n Parties will be free to exercise any legal or contractual\n remedies available to them. Except as explicitly set forth in\n Sections 7.2(b) and 10.1(d) all Fees are non-cancellable and\n non-refundable.\n ")]),e._v(" "),t("li",{staticClass:"mb-3"},[e._v("\n 3.2. Payment Terms. Unless otherwise specified in an Order Form,\n TinyURL will invoice Customer annually in advance for the\n Services on the Service Date as set forth in the respective\n Order Form(s). Each invoice will be due and payable upon receipt\n by Customer. If Customer has not paid the invoice amount within\n thirty (30) days of receipt, TinyURL will be entitled to (a)\n withhold performance and discontinue Customerâs access to the\n Service until all undisputed amounts due are paid in full; and\n (b) turn Customer over for collection to a third-party agency,\n if
1Customer fails to pay all undisputed amounts due within\n thirty (30) days after TinyURL notifies Customer of non-payment\n of undisputed amounts. In the event Customer acquires or is\n acquired by another existing TinyURL customer (âCustomer\n Acquirerâ) during the Term, the respective Agreements and Fees\n applicable to Customer and Customer Acquirer will remain\n unchanged and unaffected unless and until otherwise agreed to by\n all affected parties.\n ")]),e._v(" "),t("li",{staticClass:"mb-3"},[e._v("\n 3.3. Taxes. The Fees do not include, and may not be reduced to\n account for, any taxes, levies, duties or similar governmental\n assessments, including value-added, sales, use or withholding\n taxes assessable by any local, state, provincial, or national\n jurisdiction (whether domestic or foreign) (collectively\n âTaxesâ). Customer is responsible for paying all Taxes imposed\n on the Services provided under the Agreement. If TinyURL is\n found to have a legal obligation to pay or collect Taxes for\n which Customer is responsible under the Agreement, the\n appropriate amount will be invoiced to and paid by Customer,\n unless Customer provides TinyURL with a valid tax exemption\n certificate authorized by the appropriate taxing authority.\n ")])])]),e._v(" "),t("div",{staticClass:"col-12"},[t("h2",[e._v("4. Support Obligations")]),e._v(" "),t("p",[e._v("\n During the Term, TinyURL will provide any Services and technical\n support for such Services in accordance with the SLA. If TinyURL\n fails to meet the service levels set forth in the SLA (each such\n failure, a âService Level Failureâ), then as Customerâs sole and\n exclusive remedy for any Service Level Failure, TinyURL will\n provide, at Customerâs written request, Service Credits in\n accordance with the SLA. Unless otherwise explicitly agreed to in\n writing, any Service that TinyURL makes available to Customer free\n of charge or on a trial basis, including, without limitation, any\n Beta Services, will not be subject to any service levels or\n performance guarantees set forth in the SLA.\n ")])]),e._v(" "),t("div",{staticClass:"col-12"},[t("h2",[e._v("5. Customer Obligations and Data Responsibility")]),e._v(" "),t("ol",{staticClass:"list-unstyled pl-3 mb-4"},[t("li",{staticClass:"mb-3"},[e._v("\n 5.1. General Customer Obligations. Customer will: (a) be\n responsible for configuring the encryption for all Customer Data\n (excluding Customer Account Information) that it transmits\n through the Service; (b) take commercially reasonable efforts to\n prevent unauthorized access to, or use of, the Service; (c)\n notify TinyURL promptly in writing of any unauthorized access or\n use of the Service or Credentials; and (d) be solely responsible\n for Customer-devised or Customer-implemented rules (and\n associated misconfigurations and outages) and actions taken by\n Customer that might result in denial of service, availability\n issues, or performance degradation.\n ")]),e._v(" "),t("li",{staticClass:"mb-3"},[e._v("\n 5.2. Customer Data Responsibility. Except for Customer Account\n Information, and the analytics data derived from Customer Logs,\n Customer is solely responsible for keeping and maintaining its\n own copies of Customer Data. TinyURL is not obligated to\n Customer to maintain any copies thereof, and may delete Customer\n Data at any time after seventy-two (72) hours from the time such\n Customer Data is captured by TinyURL, except for any Customer\n Account Information included therein that is reasonably required\n for the operation of the Services during the Term. EXCEPT WITH\n RESPECT TO TINYURLâS CONFIDENTIALITY OBLIGATIONS UNDER SECTION\n 12.7, UNDER NO CIRCUMSTANCE WILL TINYURL BE LIABLE FOR ANY LOSS\n OR DELETION OF CUSTOMER DATA.\n ")])])]),e._v(" "),t("div",{staticClass:"col-12"},[t("h2",[e._v("6. Use of Customer Data and Network Data by TinyURL")]),e._v(" "),t("ol",{staticClass:"list-unstyled pl-3 mb-4"},[t("li",{staticClass:"mb-3"},[e._v("\n 6.1. The ordinary operation of the Services requires Customer\n Data to pass through TinyURLâs network. The Agreement does not\n transfer or convey to TinyURL or any third party any right,\n title or interest in and to the Customer Data, or any associated\n Intellectual Property Rights, except for a worldwide,\n non-exclusive, limited right of use (including to store, copy,\n transmit and display) solely as permitted under the Agreement\n and as required to provide the Services, revocable in accordance\n with the terms of the Agreement.\n ")]),e._v(" "),t("li",{staticClass:"mb-3"},[e._v("\n 6.2. TinyURL retains all right, title, and interest in the\n Network Data, and shall have the right to use Network Data for\n purposes of providing, maintaining, developing, and improving\n its Services. TinyURL may monitor and inspect the traffic on the\n TinyURL network, including any related logs, as necessary to\n perform the Services and to derive and compile Network Data. To\n the extent the Network Data includes any Personal Data, TinyURL\n will handle such Personal Data in compliance with applicable\n data protection laws. TinyURL may use and retain Customer\n Account Information for business purposes related to the\n Agreement and to the extent necessary to meet TinyURLâs legal\n compliance obligations (including, for audit and anti-fraud\n purposes).\n ")])])]),e._v(" "),t("div",{staticClass:"col-12"},[t("h2",[e._v("7. Warranties and Disclaimers")]),e._v(" "),t("ol",{staticClass:"list-unstyled pl-3 mb-4"},[t("li",{staticClass:"mb-3"},[e._v("\n 7.1. Mutual Warranties. Each Party warrants that it has the\n authority to enter into the Agreement and, in connection with\n its performance of the Agreement and/or its use of the Services,\n will comply with all Laws including, but not limited to, Laws\n related to data privacy, international communications and the\n transmission of technical or Personal Data.\n ")]),e._v(" "),t("li",{staticClass:"mb-3"},[e._v("\n 7.2. Limited Warranty. TinyURL warrants to Customer that the\n Service will materially conform to the Documentation under\n normal use and circumstances. If Customer notifies TinyURL of a\n breach of the foregoing warranty, TinyURL will either: (a)\n correct the nonconformity in the Service; or (b) issue Customer\n a credit or refund of a portion of the Fees paid by Customer for\n the nonconforming Service that fairly reflects (at TinyURLâs\n reasonable determination) the diminished value of the\n nonconforming Service. Service Level Failures do not constitute\n a breach of this Limited Warranty and are exclusively addressed\n by the SLA. The foregoing constitutes Customerâs sole and\n exclusive remedy for any breach of this limited warranty.\n ")]),e._v(" "),t("li",{staticClass:"mb-3"},[e._v("\n 7.3. Additional TinyURL Warranties. TinyURL warrants that during\n the Initial Term and each Renewal Term: (a) the functionality of\n the Service will not be materially degraded; and (b) to the best\n of its knowledge, the Service does not contain, and TinyURL will\n not knowingly introduce, any Malicious Code. TinyURL may sunset,\n retire or replace any Service or feature thereof if applicable\n to all customers of the affected Service and provided the\n functionality of the Service will not be materially degraded.\n TinyURL warrants that it has implemented and will maintain\n administrative, physical and technical safeguards designed to\n protect Customer Data that are no less rigorous than accepted\n industry standard practices.\n ")]),e._v(" "),t("li",{staticClass:"mb-3"},[e._v("\n 7.4. Customer Warranties. Customer represents and warrants that\n to the best of Customerâs knowledge, the information Customer\n provides to TinyURL regarding its and its Affiliatesâ network\n usage (including but not limited to link and api usage,\n click-through rates, number of domains, geographic location of\n users, and SSL requirements) in order to obtain any price quote\n which forms the basis of the Agreement, is truthful, accurate,\n and complete, to the best of its knowledge. Customer represents\n and warrants that the Customer Data does not contain, and\n Customer will not knowingly introduce, any Malicious Code into\n the TinyURL network.\n ")]),e._v(" "),t("li",{staticClass:"mb-3"},[e._v("\n 7.5. Disclaimer. EXCEPT FOR THE WARRANTIES SET FORTH IN THE\n AGREEMENT, TINYURL MAKES NO, AND HEREBY DISCLAIMS ALL\n WARRANTIES, REPRESENTATIONS, OR CONDITIONS, WHETHER WRITTEN,\n ORAL, EXPRESS, IMPLIED OR STATUTORY, PAST OR PRESENT, OR FROM A\n COURSE OF DEALING OR USAGE OF TRADE, INCLUDING, WITHOUT\n LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, TITLE,\n NONINFRINGEMENT, OR FITNESS FOR A PARTICULAR PURPOSE, WITH\n RESPECT TO THE USE, OR INABILITY TO USE THE SERVICE (IN WHOLE OR\n IN PART). TINYURL CANNOT AND DOES NOT WARRANT THAT ALL ERRORS\n CAN BE CORRECTED, OR THAT OPERATION OF THE SERVICE WILL BE\n UNINTERRUPTED OR E
1RROR-FREE.\n ")]),e._v(" "),t("li",{staticClass:"mb-3"},[e._v("\n 7.6. Internet Delays. THE SERVICE MAY BE SUBJECT TO LIMITATIONS,\n DELAYS, AND OTHER PROBLEMS INHERENT IN THE USE OF THE INTERNET\n AND ELECTRONIC COMMUNICATIONS. TINYURL IS NOT RESPONSIBLE FOR\n ANY DELAYS, DELIVERY FAILURES OR OTHER DAMAGES RESULTING FROM\n SUCH PROBLEMS.\n ")])])]),e._v(" "),t("div",{staticClass:"col-12"},[t("h2",[e._v("8. Limitation of Liability")]),e._v(" "),t("ol",{staticClass:"list-unstyled pl-3 mb-4"},[t("li",{staticClass:"mb-3"},[e._v("\n 8.1. Types of Damages. TO THE EXTENT LEGALLY PERMITTED UNDER\n LAW, IN NO EVENT WILL TINYURL OR ITS SUPPLIERS BE LIABLE TO\n CUSTOMER OR TO ANY THIRD PARTY FOR ANY SPECIAL, INDIRECT,\n PUNITIVE, INCIDENTAL, OR CONSEQUENTIAL DAMAGES (INCLUDING,\n WITHOUT LIMITATION, ANY DAMAGES OR COSTS DUE TO LOSS OF PROFITS,\n DATA, USE, GOODWILL, PERSONAL OR PROPERTY DAMAGE, OR THE COST OF\n PROCURING SUBSTITUTE PRODUCTS OR SERVICES) RESULTING FROM OR IN\n CONNECTION WITH THE AGREEMENT OR CUSTOMERâS USE, OR INABILITY TO\n USE THE SERVICE OR OTHER PRODUCTS OR SERVICES HEREUNDER,\n REGARDLESS OF THE CAUSE OF ACTION OR THE THEORY OF LIABILITY,\n WHETHER IN TORT, CONTRACT, STRICT LIABILITY OR OTHERWISE, EVEN\n IF TINYURL HAS BEEN NOTIFIED OF THE POSSIBILITY OF SUCH DAMAGES.\n ")]),e._v(" "),t("li",{staticClass:"mb-3"},[e._v("\n 8.2. Amount of Damages. EXCEPT WITH RESPECT TO TINYURLâS\n INDEMNIFICATION OBLIGATION SET FORTH IN SECTION 10, THE MAXIMUM\n LIABILITY OF TINYURL ARISING OUT OF OR IN ANY WAY CONNECTED TO\n THE AGREEMENT WILL BE LIMITED TO AND WILL NOT EXCEED IN THE\n AGGREGATE, THE FEES PAID BY CUSTOMER TO TINYURL DURING THE\n TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE FIRST CLAIM TO\n ARISE UNDER THE AGREEMENT. THE EXISTENCE OF ONE OR MORE CLAIMS\n UNDER THE AGREEMENT WILL NOT INCREASE TINYURLâS LIABILITY.\n EXCEPT WHERE PROHIBITED BY LAW, NO CLAIM REGARDLESS OF FORM,\n WHICH IN ANY WAY ARISES OUT OF THE AGREEMENT MAY BE MADE, NOR\n ACTION BASED UPON SUCH CLAIM BE BROUGHT BY CUSTOMER, MORE THAN\n ONE (1) YEAR AFTER THE TERMINATION OR EXPIRATION OF THE\n AGREEMENT. IN NO EVENT WILL TINYURLâS SUPPLIERS HAVE ANY\n LIABILITY ARISING OUT OF OR IN ANY WAY CONNECTED TO THE\n AGREEMENT.\n ")])])]),e._v(" "),t("div",{staticClass:"col-12"},[t("h2",[e._v("8. Limitation of Liability")]),e._v(" "),t("ol",{staticClass:"list-unstyled pl-3 mb-4"},[t("li",{staticClass:"mb-3"},[e._v("\n 8.1. Types of Damages. TO THE EXTENT LEGALLY PERMITTED UNDER\n LAW, IN NO EVENT WILL TINYURL OR ITS SUPPLIERS BE LIABLE TO\n CUSTOMER OR TO ANY THIRD PARTY FOR ANY SPECIAL, INDIRECT,\n PUNITIVE, INCIDENTAL, OR CONSEQUENTIAL DAMAGES (INCLUDING,\n WITHOUT LIMITATION, ANY DAMAGES OR COSTS DUE TO LOSS OF PROFITS,\n DATA, USE, GOODWILL, PERSONAL OR PROPERTY DAMAGE, OR THE COST OF\n PROCURING SUBSTITUTE PRODUCTS OR SERVICES) RESULTING FROM OR IN\n CONNECTION WITH THE AGREEMENT OR CUSTOMERâS USE, OR INABILITY TO\n USE THE SERVICE OR OTHER PRODUCTS OR SERVICES HEREUNDER,\n REGARDLESS OF THE CAUSE OF ACTION OR THE THEORY OF LIABILITY,\n WHETHER IN TORT, CONTRACT, STRICT LIABILITY OR OTHERWISE, EVEN\n IF TINYURL HAS BEEN NOTIFIED OF THE POSSIBILITY OF SUCH DAMAGES.\n ")]),e._v(" "),t("li",{staticClass:"mb-3"},[e._v("\n 8.2. Amount of Damages. EXCEPT WITH RESPECT TO TINYURLâS\n INDEMNIFICATION OBLIGATION SET FORTH IN SECTION 10, THE MAXIMUM\n LIABILITY OF TINYURL ARISING OUT OF OR IN ANY WAY CONNECTED TO\n THE AGREEMENT WILL BE LIMITED TO AND WILL NOT EXCEED IN THE\n AGGREGATE, THE FEES PAID BY CUSTOMER TO TINYURL DUR
1ING THE\n TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE FIRST CLAIM TO\n ARISE UNDER THE AGREEMENT. THE EXISTENCE OF ONE OR MORE CLAIMS\n UNDER THE AGREEMENT WILL NOT INCREASE TINYURLâS LIABILITY.\n EXCEPT WHERE PROHIBITED BY LAW, NO CLAIM REGARDLESS OF FORM,\n WHICH IN ANY WAY ARISES OUT OF THE AGREEMENT MAY BE MADE, NOR\n ACTION BASED UPON SUCH CLAIM BE BROUGHT BY CUSTOMER, MORE THAN\n ONE (1) YEAR AFTER THE TERMINATION OR EXPIRATION OF THE\n AGREEMENT. IN NO EVENT WILL TINYURLâS SUPPLIERS HAVE ANY\n LIABILITY ARISING OUT OF OR IN ANY WAY CONNECTED TO THE\n AGREEMENT.\n ")])])]),e._v(" "),t("div",{staticClass:"col-12"},[t("h2",[e._v("9. Informal Dispute Resolution")]),e._v(" "),t("p",[e._v("\n In the case of any disputes under the Agreement, the Parties will\n first attempt in good faith to resolve their dispute informally,\n or by means of commercial mediation, without the necessity of a\n formal proceeding.\n ")])]),e._v(" "),t("div",{staticClass:"col-12"},[t("h2",[e._v("10. Indemnification")]),e._v(" "),t("ol",{staticClass:"list-unstyled pl-3 mb-4"},[t("li",{staticClass:"mb-3"},[e._v("\n 10.1. By TinyURL. TinyURL will defend, indemnify and hold\n harmless Customer and its licensors, suppliers, officers,\n directors, employees and agents from and against any and all\n damage, cost, liability and expenses (including court costs and\n reasonable attorneysâ fees) incurred as a result of claims of\n third parties arising from or that are based upon an allegation\n that Customerâs use of the Services infringes any United States\n Intellectual Property Right. If any portion of a Service that\n Customer subscribes to becomes, or in TinyURLâs opinion is\n likely to become, the subject of a claim of infringement,\n TinyURL may, at TinyURLâs option: (a) procure for Customer the\n right to continue using the Service; (b) replace the Service\n with non-infringing services which do not materially impair the\n functionality of the Service for Customer; (c) modify the\n Service so that it becomes non-infringing; or (d) terminate the\n Service and provide a pro rata refund any Fees already paid by\n Customer to TinyURL to cover the remainder of the Term, and upon\n such termination, Customer will immediately cease all use of the\n Service. Notwithstanding the foregoing, TinyURL will have no\n obligation under this Section 10.1 or otherwise with respect to\n any infringement claim based upon: (w) any use of the Service\n not in accordance with the Agreement or the Documentation; (x)\n TinyURLâs conformance to Customerâs unique specifications\n performed at Customerâs request; (y) any use of the Service in\n combination with third party products, equipment, software or\n content not supplied by TinyURL; or (z) any modification of the\n Service by any person other than TinyURL or its authorized\n agents. THIS SUBSECTION SETS FORTH TINYURLâS SOLE AND EXCLUSIVE\n OBLIGATIONS, AND CUSTOMERâS SOLE AND EXCLUSIVE REMEDIES, WITH\n RESPECT TO CLAIMS OF INFRINGEMENT OR MISAPPROPRIATION OF THIRD\n PARTY INTELLECTUAL PROPERTY RIGHTS.\n ")]),e._v(" "),t("li",{staticClass:"mb-3"},[e._v("\n 10.2. By Customer. Customer will defend, indemnify and hold\n harmless TinyURL and its Affiliates, licensors, suppliers,\n officers, directors, employees and agents from and against any\n and all damage, cost, liability and expenses (including court\n costs and reasonable attorneysâ fees) incurred as a result of\n claims of third parties arising from or that are based upon: (a)\n Customerâs use of the Service in a manner not permitted by the\n Agreement or the Documentation; (b) Customer Data or Customerâs\n Internet Properties (including without limitation any activities\n or aspects thereof or commerce conducted thereon); (c) a\n Customerâs non-compliance with Law; or (d) Customerâs failure to\n pay any Taxes imposed by taxing authorities as required in\n Section 3.4 (Payment Terms).\n ")]),e._v(" "),t("li",{staticClass:"mb-3"},[e._v("\n 10.3. Procedure. The indemnifying Partyâs obligations as set\n forth above are expressly conditioned upon each of the\n following: (a) the indemnified Party will promptly notify the\n indemnifying Party in writing of any threatened or actual claim\n or suit; provided, that failure to provide such prompt notice\n will not release the indemnifying Party from its indemnity\n obligations except to the extent the indemnifying Party is\n materially prejudiced thereby; (b) the indemnifying Party will\n have sole control of the defense or settlement of any claim or\n suit; (c) the indemnified Party will cooperate with the\n indemnifying Party (at the indemnifying Partyâs expense) to\n facilitate the settlement or defense of any claim or suit; and\n (d) the indemnifying Party will not settle any claim or suit in\n a manner which results in an admission of liability by the\n indemnified Party, without the indemnified Partyâs prior written\n consent.\n ")]),e._v(" "),t("li",{staticClass:"mb-3"}),e._v(" "),t("li",{staticClass:"mb-3"}),e._v(" "),t("li",{staticClass:"mb-3"})])]),e._v(" "),t("div",{staticClass:"col-12"},[t("h2",[e._v("11. Term and Termination")]),e._v(" "),t("ol",{staticClass:"list-unstyled pl-3 mb-4"},[t("li",{staticClass:"mb-3"},[e._v("\n 11.1. Term. The Agreement will enter into effect on the\n Effe
1ctive Date and continue until the expiration of the Initial\n Term specified in the Order Form. Unless a Party provides\n written notice of its intent not to renew the Agreement at least\n two (2) months prior to the expiration of the Initial Term or\n the then-current Renewal Term, the Agreement will automatically\n renew for successive Renewal Terms thereafter. The mutual\n execution of any Order Form pursuant to the Agreement will act\n to extend the then-current Agreement Term to end concurrently\n with the term of such Order Form. Customer acknowledges and\n agrees that if an Affiliate of Customer executes an Order Form\n pursuant to the Agreement (each, an âAffiliate Orderâ), such\n Affiliate Order will extend the then-current Term of the\n Agreement with respect to such Affiliate, as well as Customer.\n Termination of any Affiliate Order will not terminate the\n Agreement, as the Agreement may be terminated at the request of\n Customer only pursuant to this Section 11.1 and Section 11.2.\n ")]),e._v(" "),t("li",{staticClass:"mb-3"},[e._v("\n 11.2. Termination. Either Party may at any time terminate the\n Agreement, upon written notice to the other Party, if: (a) the\n other Party has materially breached any provision of the\n Agreement, and such breach cannot be cured, or, if curable, such\n breach remains uncured one (1) month after receipt of notice\n from the non-breaching Party specifying such breach in\n reasonable detail; (b) the other Party becomes the subject of a\n petition in bankruptcy or any other proceeding relating to\n insolvency, receivership, liquidation or assignment for the\n benefit of creditors; or (c) the other Party becomes generally\n unable or fails to pay its debts as they come due.\n ")]),e._v(" "),t("li",{staticClass:"mb-3"},[e._v("\n 11.3. Effect of Termination. Upon expiration or termination of\n the Agreement: (a) Customerâs right to use and access the\n Service under these Terms of Service will be terminated subject\n to Section 11.4; (b) all Credentials associated with the\n Customerâs Administrative Users will be deactivated or\n downgraded to TinyURLâs free plan; (c) Customer will immediately\n discontinue use of the Service; (d) Customer will immediately\n pay all outstanding Fees due to TinyURL through the date of\n termination or expiration; and (e) each Party will upon request\n of the other Party promptly return or destroy all Confidential\n Information of the other Party to the extent such return or\n destruction is reasonably feasible. Sections 1 (Definitions),\n 2.2 (Proprietary Rights), 3 (Fees and Payments)(with respect to\n payment obligations incurred during the Term), 8 (Limitation of\n Liability), 10 (Indemnification), 11.3 (Effect of Termination),\n and 12 (General) of these Terms of Service will survive any such\n expiration or termination of the Agreement.\n ")]),e._v(" "),t("li",{staticClass:"mb-3"},[e._v("\n 11.4. Access to Logs On Termination. For up to seventy-two (72)\n hours following expiration or termination of Customerâs access\n to the Service, TinyURL will use reasonable efforts to continue\n to make available to Customer the Customer Logs. Other than as\n set forth in this Section 11.4, upon termination of the\n Agreement, Customerâs right to access or receive log data via\n the Service will immediately cease.\n ")])])]),e._v(" "),t("div",{staticClass:"col-12"},[t("h2",[e._v("12. General")]),e._v(" "),t("ol",{staticClass:"list-unstyled pl-3 mb-4"},[t("li",{staticClass:"mb-3"},[e._v("\n 12.1. Governing Law and Venue. The Agreement and any action\n related thereto will be governed and interpreted by and under\n the laws of the State of Delaware, without giving effect to any\n conflicts of laws principles that require the application of the\n law of a different jurisdiction. Customer hereby expressly\n consents to the exclusive, personal jurisdiction of, and venue\n in, the state and federal courts of Delaware. The Parties agree\n that the United Nations Convention on Contracts for the\n International Sale of Goods does not apply to the Agreement.\n ")]),e._v(" "),t("li",{staticClass:"mb-3"},[e._v("\n 12.2. Compliance with Laws. Customer will c
1omply with all Laws.\n Customer agrees that it is responsible for determining whether\n use of the Service will satisfy Customerâs individual compliance\n obligations.\n ")]),e._v(" "),t("li",{staticClass:"mb-3"},[e._v("\n 12.3. Severability. If any provision of the Agreement is, for\n any reason, held to be invalid or unenforceable, the other\n provisions of the Agreement will remain enforceable and the\n invalid or unenforceable provision will be deemed modified so\n that it is valid and enforceable to the maximum extent permitted\n by law. Without limiting the generality of the foregoing,\n Customer agrees that Section 8 (Limitation of Liability) will\n remain in effect notwithstanding the unenforceability of any\n provision in Section 7 (Warranties and Disclaimers).\n ")]),e._v(" "),t("li",{staticClass:"mb-3"},[e._v("\n 12.4. Waiver. Any waiver or failure by a Party to enforce any\n provision of the Agreement on one occasion will not be deemed a\n waiver of that or any other provision on that occasion, nor any\n other occasion.\n ")]),e._v(" "),t("li",{staticClass:"mb-3"},[e._v("\n 12.5. Remedies. The Parties acknowledge that any actual or\n threatened breach of Sections 2 (License Grant and Restrictions)\n or 12.7 (Confidential Information) may constitute immediate,\n irreparable harm to the non-breaching Party, for which monetary\n damages may be an inadequate remedy, and that injunctive relief\n is an appropriate remedy for such breach. If any legal action is\n brought to enforce the Agreement, the prevailing Party will be\n entitled to receive its attorneysâ fees, court costs, and other\n collection expenses from the non-prevailing Party, in addition\n to any other relief the prevailing Party may receive.\n ")]),e._v(" "),t("li",{staticClass:"mb-3"},[e._v("\n 12.6. No Assignment. Customer will not assign, subcontract,\n delegate, or otherwise transfer the Agreement or its rights and\n obligations herein, in whole or in part, by operation of law or\n otherwise, without obtaining the prior written consent of\n TinyURL, which consent may be withheld at TinyURLâs sole\n discretion, and any attempted assignment, subcontract,\n delegation, or transfer in violation of the foregoing will be\n null and void, ab initio. Notwithstanding the foregoing,\n however, either Party may upon written notice to the other\n Party, assign the Agreement in its entirety without the\n requirement to obtain consent, in connection with a merger,\n acquisition, reorganization or sale of all or substantially all\n of its assets of that Party. The Agreement will be binding upon\n the Parties and their respective successors and permitted\n assigns.\n ")]),e._v(" "),t("li",{staticClass:"mb-3"},[e._v("\n 12.7. Confidential Information. For the purposes of the\n Agreement, âConfidential Informationâ means any information\n disclosed by one Party (âDisclosing Partyâ) to the other Party\n (âReceiving Partyâ) which: (a) if disclosed in writing or\n electronically, is labeled as proprietary or confidential at the\n time of disclosure; (b) if disclosed orally, is identified as\n proprietary or confidential at the time of such disclosure, and\n is then summarized in a writing provided to the Receiving Party\n within one (1) month of the date of such disclosure; or (c) by\n its nature is confidential and would be judged so under a\n reasonable standard, or is disclosed or provided under\n circumstances reasonably indicating it is confidential or\n proprietary. In addition, the terms and conditions of the\n Agreement, non-public information regarding the Service\n (including, without limitation, the Documentation, all\n underlying software, user interfaces, screenshots, information\n about the TinyURL network, information concerning the\n performance, capacity, or design of the Service or any source\n code), and any Customer Feedback, is Confidential Information of\n TinyURL. Confidential Information will remain the sole property\n of the Disclosing Party. Except for the specific rights granted\n by the Agreement, including as necessary to provide the\n Services, the Receiving Party will not use any Confidential\n Information of the Disclosing Party for its own account. The\n Receiving Party will use the same standards to protect the\n Confidential Information of the Disclosing Party as it affords\n its own such information, but in no event less than the highest\n commercially reasonable degree of care. The Receiving Party will\n not disclose any Confidential Information of the Disclosing\n Party to any third party without the express written consent of\n the Disclosing Party (except solely for Receiving Partyâs\n internal business needs, to employees or consultants who have a\n need to know such information and who are bound by a written\n agreement or professional obligation to restrict the disclosure\n and use of such Confidential Information in a manner consistent\n with the Agreement or as necessary to provide the Services in\n accordance with or as otherwise permitted by the Agreement). The\n foregoing obligations will not restrict a Party from disclosing\n Confidential Information of the other Party pursuant to the\n order or requirement of a court, administrative agency, or other\n governmental body; provided, that the Party required to make\n such disclosure provides reasonable notice to the other Party to\n enable them to contest such order or requirement, unless such\n Party is prevented from doing so by force of law. The\n restrictions set forth in this Section 12.7 will not apply to\n the identities of the Parties, or to any Confidential\n Information that: (i) was or becomes available to the public\n other than by a breach of the Agreement by the Receiving Party;\n (ii) was rightfully received by Receiving Party without\n confidential or proprietary restriction from a third party who\n has a right to disclose it; (iii) was independently developed by\n the Receiving Party without access to or use of the Disclosing\n Partyâs Confidential Information; (iv) was known to the\n Receiving Party at the time of disclosure, without confidential\n or proprietary restriction; (v) was produced in compliance with\n applicable law or a court order; provided, that the Disclosing\n Party is given reasonable notice of such law or order and an\n opportunity to attempt to preclude or limit such production; or\n (vi) was approved by the Disclosing Party for disclosure without\n restriction in a written document which is signed by a duly\n authorized representative of the Disclosing Party.\n ")]),e._v(" "),t("li",{staticClass:"mb-3"},[e._v("\n 12.8. Force Majeure. Any delay in the performance of any duties\n or obligations of a Party (except the payment of money owed)\n will not be considered a breach of the Agreement if such delay\n is caused by events beyond the reasonable control of that Party\n (including, for example, labor disputes, shortages of materials,\n fire, earthquake, flood, or other acts of God (each, a âForce\n Majeure Eventâ); provided, that the delayed Party uses\n reasonable efforts, under the circumstances, to notify the other\n Party of the existence of the Force Majeure Event and works to\n resume performance as soon as possible.\n ")]),e._v(" "),t("li",{staticClass:"mb-3"},[e._v("\n 12.9. Independent Contractors. The relationship of the Parties\n is that of independent contractors, neither Party is an agent or\n partner of the other. Neither Party will have, and will not\n represent to any third party that it has, any authority to act\n on behalf of or bind the other Party.\n ")]),e._v(" "),t("li",{staticClass:"mb-3"},[e._v("\n 12.10. Publicity. Subject to Customerâs trademark usage\n guidelines, Customer grants TinyURL a non-exclusive, worldwide,\n royalty free right to include Customerâs name and logo in any\n customer listing appearing on or in any TinyURL websites,\n brochures, fliers, presentations, annual reports and any other\n marketing materials. Customer may terminate the foregoing\n license at any time following the termination of the Agreement,\n by providing TinyURL thirty (30) daysâ written notice, upon\n which TinyURL will promptly remove Customerâs name and logo from\n its website and cease from creating any new marketing material\n containing the same. Notwithstanding the foregoing, TinyURLâs\n right to continue to use any pre-printed marketing materials\n produced prior to such termination will continue until the\n supply of such materials is exhausted.\n ")]),e._v(" "),t("li",{staticClass:"mb-3"},[e._v("\n 12.11. Notices. Customer is responsible for updating its\n information with TinyURL, including providing TinyURL with an\n up-to-date e-mail address for the provision of notices under the\n Agreement. In the event that the latest e-mail address provided\n to TinyURL by Customer is not val
1id, or for any reason is not\n capable of delivering any notice required by the Agreement,\n Customer acknowledges and agrees that TinyURLâs dispatch of an\n e-mail to such address will nonetheless constitute effective\n notice. Any notice provided to TinyURL pursuant to the Agreement\n should be sent to the TinyURL contact listed in the Order Form,\n with a copy to [email protected].\n ")]),e._v(" "),t("li",{staticClass:"mb-3"},[e._v("\n 12.12. Commercial Communications. Customer agrees that TinyURL\n may send email communications to Customersâ employee\n representatives in order to convey information about TinyURL\n products and services, including promotional information about\n new or updated TinyURL products and services, and TinyURL\n events. Customerâs employee representatives may opt-out of such\n communications on an individual basis by managing their\n communication preferences.\n ")]),e._v(" "),t("li",{staticClass:"mb-3"},[e._v("\n 12.13. Government Restrictions. 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TinyURL may amend the Agreement at any time,\n provided that it gives notice to Customer not less than ten (10)\n days prior to the effective date of any such amendment.\n Customerâs continued use of the Service after the effective date\n of the amendment may be relied upon by TinyURL as Customerâs\n consent to the amendment. Each amendment will supersede any\n previous versions of the Agreement and will govern any Services\n rendered to Customer by TinyURL on or after the effective date\n of the amendment.\n ")]),e._v(" "),t("li",{staticClass:"mb-3"},[e._v("\n 12.15. Entire Agreement. The Agreement is the final, complete\n and exclusive agreement of the Parties with respect to the\n subject matter hereof and supersedes and merges all prior\n discussions and agreements, between the Parties with respect to\n such subject matter, including any applicable non-disclosure\n agreements. Except as permitted by Section 12.14, no\n modification of, amendment to, or waiver of any rights under the\n Agreement will be effective unless in writing and signed by an\n authorized signatory of each of Customer and TinyURL. The\n Agreement may be executed electronically and in counterparts,\n each of which will be deemed to be an original, but all of\n which, taken together, will constitute one and the same\n agreement. In the event of a conflict between any Order Form and\n the Terms of Service, the Order Form will control, but only to\n the extent there is a conflict. Unless agreed to in writing by\n TinyURL, the terms of any pre-printed purchase orders or general\n terms and conditions that Customer submits to TinyURL that\n contains terms that are different from, in conflict with, or in\n addition to, the terms of the Agreement are hereby rejected by\n TinyURL, and will be void and of no effect.\n ")])])])])])])])},[],!1,null,"63ee2d86",null).exports},68135(e,t,n){n.r(t),n.d(t,{default:()=>o});const i={name:"QuickHelp",components:{LayoutFullPage:n(65701).A},metaInfo:function(){return{title:"Help Articles | TinyURL: The Original Link Shortener",meta:[{vmid:"description",name:"description",content:"Get support for link shortening, how to use branded domains for link shortening, link tagging and management, how to track link performance."},{vmid:"keywords",name:"keywords",content:"TinyURL help, TinyURL support"}]}},data:function(){return{searchText:"",data:[{title:"How to edit your TinyURL Links",text:"Manage your TinyURL links through your 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l=(0,n(14486).A)(i,function(){var e=this,t=e._self._c;return t("PopoverContent",{attrs:{width:"w-lg"}},[t("div",{staticClass:"heroLm pt-5"},[t("div",{staticClass:"container-fluid"},[t("div",{staticClass:"row align-items-center heroLm__wr"},[t("div",{staticClass:"col-12 py-3"},[t("div",{staticClass:"heroLm__cont"},[t("h5",{staticClass:"font-weight-semibold text-blue mb-1"},[e._v("\n TinyURL\n ")]),e._v(" "),t("h1",[e._v("Enterprise Service Level Agreement")]),e._v(" "),t("div",{staticClass:"heroLm__cont-txt"}
1,[e._v("\n Effective October 1, 2022\n ")])])]),e._v(" "),t("div",{staticClass:"col-12"},[t("h3",[e._v("1. Definitions")]),e._v(" "),t("p",[e._v("\n The following defined terms apply to this Service Level Agreement\n for the Services APIs and URL Redirection Services (as defined\n below) (âSLAâ).\n ")]),e._v(" "),t("p",[e._v("âActual Monthly Uptime Percentageâ = (A-B+C)/A, where:")]),e._v(" "),t("ul",{staticClass:"list-unstyled ml-4"},[t("li",[e._v("A = Total Monthly Time (as defined below);")]),e._v(" "),t("li",[e._v("B = Unavailable Monthly Time (as defined below); and")]),e._v(" "),t("li",[e._v("C = Excluded Monthly Times (as defined below).")])]),e._v(" "),t("p",[e._v("\n âMonthly Uptime Percentage Thresholdâ means the applicable\n percentage set forth in the table in Section 2 (Service\n Commitments) of this SLA under the heading, âMonthly Uptime\n Percentage Threshold.â\n ")]),e._v(" "),t("p",[e._v("\n âServices APIsâ means the TinyURL application programming\n interfaces to shorten, edit, and view TinyURL links at the\n /create, /update, /change, /alias* API endpoints.\n ")]),e._v(" "),t("p",[e._v("\n âURL Redirection Servicesâ means the redirection of your TinyURL\n links to their destination URL.\n ")]),e._v(" "),t("p",[e._v("\n âService Creditâ means the credit that Customer is eligible to\n request pursuant to Section 3 (Service Credit Request) of this SLA\n if (a) the Actual Monthly Uptime Percentage is less than the\n applicable Monthly Uptime Percentage Threshold or (b) there is a\n failure to achieve a Successful Connection Rate (as defined\n below). A Service Credit is calculated by multiplying the\n applicable percentage set forth in Section 2 (Service Commitments)\n of this SLA by the fees Customer actually incurs for the affected\n Services APIs or URL Redirection Services for the applicable\n billing month.\n ")]),e._v(" "),t("p",[e._v("\n âSuccessful Connection Rateâ means, in the applicable billing\n month, an API request by Customer that returns the expected\n successful response, such as a â200â accepted response, at a rate\n of at least one thousand (1,000) requests per second. A Successful\n Connection Rate is conditioned on (c) Customer utilizing a\n sufficient number of concurrent connections to support such\n Successful Connection Rate, (d) Customer using a reliable network\n connection of sufficient bandwidth (e) Customer utilizing an\n exponential backoff algorithm (f) Customer honoring TinyURL's\n then-current time-to-live value for domain name system lookups of\n the Services API address.\n ")]),e._v(" "),t("p",[e._v("\n âTotal Monthly Timeâ means the total number of minutes in the\n applicable billing month.\n ")]),e._v(" "),t("p",[e._v("\n âUnavailable Monthly Timeâ means the number of minutes in the\n applicable billing month during which the Services APIs or URL\n Redirection Services, as applicable, were unavailable for use.\n ")])]),e._v(" "),t("div",{staticClass:"col-12"},[t("h3",[e._v("2. Service Commitments")]),e._v(" "),t("div",{staticClass:"container with-borders mb-4"},[t("div",{staticClass:"row thead"},[t("div",{staticClass:"col-4 py-2"},[e._v("\n \n ")]),e._v(" "),t("div",{staticClass:"col-4 py-2"},[e._v("\n Monthly Uptime Percentage Threshold\n ")]),e._v(" "),t("div",{staticClass:"col-4 py-2"},[e._v("\n Service Credit\n ")])]),e._v(" "),t("div",{staticClass:"row"},[t("div",{staticClass:"col-4 py-2"},[e._v("\n URL Redirection Services\n ")]),e._v(" "),t("div",{staticClass:"col-4 py-2"},[e._v("\n 99.9%\n ")]),e._v(" "),t("div",{staticClass:"col-4 py-2"},[e._v("\n 20% credit equivalent\n ")])]),e._v(" "),t("div",{staticClass:"row"},[t("div",{staticClass:"col-4 py-2"},[e._v("\n Services APIs\n ")]),e._v(" "),t("div",{staticClass:"col-4 py-2"},[e._v("\n 99.9%\n ")]),e._v(" "),t("div",{staticClass:"col-4 py-2"},[e._v("\n 20% credit equivalent\n ")])])]),e._v(" "),t("p",[e._v("\n Enterprise customers will have access to priority email support\n with expected 24 hour or less response time on business days and\n will be given access to a dedicated emergency phone number and\n extension to escalate emergency issues.\n ")])]),e._v(" "),t("div",{staticClass:"col-12"},[t("h3",[e._v("3. Service Credit Request")]),e._v(" "),t("p",[e._v("\n To receive a Service Credit, Customer must submit a request to\n Customer Support via [email protected] within thirty (30) days\n from the last day of the billing month in which Customer claims\n TinyURL failed to meet the applicable Monthly Uptime Percentage\n Threshold or achieve a Successful Connection Rate. All submissions\n must include: (a) âSLA Claimâ as the subject of the ticket; (b)\n the dates and times of (i) Unavailable Monthly Time calculated or\n (ii) the failure to achieve a Successful Connection Rate; and (c)\n any documentation of the Unavailable Monthly Time or failure to\n achieve a Successful Connection Rate. Any Service Credit will be\n applied to future amounts payable by Customer to TinyURL for the\n Services APIs. Service Credits are not available in the form of\
1n refunds.\n ")])]),e._v(" "),t("div",{staticClass:"col-12"},[t("h3",[e._v("4. Exclusions")]),e._v(" "),t("p",[e._v("\n Notwithstanding anything to the contrary in this Agreement, no\n Unavailable Monthly Time will be deemed to have occurred if it:\n (a) is caused by factors outside of TinyURL's reasonable control,\n including, without limitation, telecommunications provider-related\n problems or issues, Internet access or related problems occurring\n beyond the point in the network where TinyURL maintains access and\n control over the Services APIs; (b) results from any actions or\n inactions of Customer or any third party (except for TinyURL's\n agents and subcontractors); (c) results from any Customer\n Application(s), Customer's equipment, software, or other\n technology, add-on services, or third-party equipment, software,\n or other technology (except for equipment within TinyURL's direct\n control); (d) occurs during TinyURL's scheduled maintenance for\n which TinyURL will provide at least twenty-four (24) hours prior\n notice; (e) occurs during TinyURL's emergency maintenance\n (maintenance that is necessary for purposes of maintaining the\n integrity or operation of the Services APIs and URL Redirection\n Sergices), regardless of the notice provided by TinyURL; (f)\n results from any Services APIs that are identified as alpha, beta,\n not generally available, limited release, developer preview, or\n any similar Services APIs offered by TinyURL; or (g) is less than\n five (5) minutes of continuous unavailability in duration\n (collectively, âExcluded Monthly Timesâ).\n ")])]),e._v(" "),t("div",{staticClass:"col-12"},[t("h3",[e._v("5. Entire SLA Liability")]),e._v(" "),t("p",[e._v("\n The Service Credits set forth in this SLA are TinyURL's sole and\n entire liability to Customer, and Customer's sole and exclusive\n remedy, for TinyURL's failure to meet any Monthly Uptime\n Percentage Threshold or achieve any Successful Connection Rate.\n ")])]),e._v(" "),t("div",{staticClass:"col-12"},[t("h3",[e._v("6. Updates")]),e._v(" "),t("p",[e._v("\n TinyURL may update this SLA from time to time. The then-current\n terms of this SLA are available at\n "),t("router-link",{attrs:{to:{name:"service-level-agreement"}}},[t("span",[e._v("https://tinyurl.com/app/service-level-agreement")])])],1)])])])])])},[],!1,null,"ab0a0d32",null).exports},11100(e,t,n){n.r(t),n.d(t,{default:()=>l});const i={name:"SupplementalTerms",components:{PopoverContent:n(62204).default}};var a=n(85072),o=n.n(a),s=n(83622),r={insert:"head",singleton:!1};o()(s.A,r);s.A.locals;const l=(0,n(14486).A)(i,function(){var e=this,t=e._self._c;return t("PopoverContent",{attrs:{width:"w-lg"}},[t("div",{staticClass:"heroLm pt-5"},[t("div",{staticClass:"container-fluid"},[t("div",{staticClass:"row align-items-center heroLm__wr"},[t("div",{staticClass:"col-12 py-3"},[t("div",{staticClass:"heroLm__cont"},[t("h5",{staticClass:"font-weight-semibold text-blue mb-1"},[e._v("\n TinyURL\n ")]),e._v(" "),t("h1",[e._v("Supplemental Terms")]),e._v(" "),t("div",{staticClass:"heroLm__cont-txt"}
1,[e._v("\n Effective October 1, 2022\n ")])])]),e._v(" "),t("div",{staticClass:"col-12"},[t("p",[e._v("\n The following Supplemental Terms (â"),t("span",{staticClass:"fw-bold"},[e._v("Terms")]),e._v("â), are an integral part of any agreement governing the use and\n access to TinyURL's Service(s) (collectively, the â"),t("span",{staticClass:"fw-bold"},[e._v("General Terms")]),e._v("â).\n ")]),e._v(" "),t("p",[e._v("\n Please click on any of the following links to navigate to the\n Supplemental Terms applicable to your TinyURL Services.\n ")]),e._v(" "),t("ul",{staticClass:"ul-list"},[t("li",{staticClass:"mb-3"},[e._v("\n First hyperlink\n ")]),e._v(" "),t("li",{staticClass:"mb-3"},[e._v("\n Second hyperlink\n ")]),e._v(" "),t("li",{staticClass:"mb-3"},[e._v("\n Third hyperlink\n ")]),e._v(" "),t("li",{staticClass:"mb-3"},[e._v("\n Fourth hyperlink\n ")]),e._v(" "),t("li",{staticClass:"mb-3"},[e._v("\n Fifth hyperlink\n ")])])]),e._v(" "),t("div",{staticClass:"col-12"},[t("hr",{staticClass:"mt-3 mb-4 pb-3"})]),e._v(" "),t("div",{staticClass:"col-12"},[t("h2",[e._v("Lorem (âIPSUMâ)")]),e._v(" "),t("br"),e._v(" "),t("p",[e._v("\n Lorem ipsum dolor sit amet consectetur adipisicing elit. Numquam\n alias nobis laborum aliquid qui voluptatibus aut reiciendis\n pariatur! Fuga earum architecto sed labore soluta voluptate.\n ")]),e._v(" "),t("br"),e._v(" "),t("p",{staticClass:"mb-3"},[t("span",{staticClass:"fw-bold"},[e._v("âLorem ipsum dolorâ")]),e._v(", sit amet\n consectetur adipisicing elit. Reiciendis dolor itaque quae quasi,\n cum ipsum qui ad sint ab quas eum cupiditate molestias dolorum\n aut.\n ")]),e._v(" "),t("p",{staticClass:"mb-3"},[t("span",{staticClass:"fw-bold"},[e._v("âLorem ipsum dolorâ")]),e._v(", sit amet\n consectetur adipisicing elit. Reiciendis dolor itaque quae quasi,\n cum ipsum qui ad sint ab quas eum cupiditate molestias dolorum\n aut.\n ")]),e._v(" "),t("p",{staticClass:"mb-3"},[t("span",{staticClass:"fw-bold"},[e._v("âLorem ipsum dolorâ")]),e._v(", sit amet\n consectetur adipisicing elit. Reiciendis dolor itaque quae quasi,\n cum ipsum qui ad sint ab quas eum cupiditate molestias dolorum\n aut.\n ")]),e._v(" "),t("p",{staticClass:"mb-3"},[t("span",{staticClass:"fw-bold"},[e._v("âLorem ipsum dolorâ")]),e._v(", sit amet\n consectetur adipisicing elit. Reiciendis dolor itaque quae quasi,\n cum ipsum qui ad sint ab quas eum cupiditate molestias dolorum\n aut.\n ")])]),e._v(" "),t("div",{staticClass:"col-12"},[t("hr",{staticClass:"mt-3 mb-4 pb-3"})]),e._v(" "),t("div",{staticClass:"col-12"},[t("h2",[e._v("Colored List")]),e._v(" "),t("br"),e._v(" "),t("ul",{staticClass:"ol-list"},[t("li",{staticClass:"mb-3"},[e._v("\n List 1\n ")]),e._v(" "),t("li",{staticClass:"mb-3"},[e._v("\n List 2\n ")]),e._v(" "),t("li",{staticClass:"mb-3"},[t("p",{staticClass:"fw-bold"},[e._v("\n List 3\n ")]),e._v(" "),t("p",[t("span",{staticClass:"fw-bold"},[e._v("3.1.")]),e._v("\n Lorem ipsum dolor sit amet consectetur adipisicing elit.\n Eveniet, vel!\n ")])]),e._v(" "),t("li",{staticClass:"mb-3"},[e._v("\n List 4\n ")]),e._v(" "),t("li",{staticClass:"mb-3"},[e._v("\n List 5\n ")])])]),e._v(" "),t("div",{staticClass:"col-12"},[t("hr",{staticClass:"mt-3 mb-4 pb-3"})]),e._v(" "),t("div",{staticClass:"col-12"},[t("p",{staticClass:"mb-4"},[e._v("\n +1 (763) 390-3286\n ")]),e._v(" "),t("p",{staticClass:"mb-1 fw-bold"},[e._v("\n TinyURL LLC\n ")]),e._v(" "),t("p",{staticClass:"mb-1"},[e._v("\n 3916 N Potsdam Ave Ste 4535\n ")]),e._v(" "),t("p",{staticClass:"mb-1"},[e._v("\n Sioux Falls, SD, 57107 USA\n ")])])])])])])},[],!1,null,"66a419b2",null).exports}}]);
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