1<!DOCTYPE html> 2<html> 3<head> 4 5<meta content="text/html; charset=UTF-8" http-equiv="Content-Type"> 6<meta content="width=device-width, initial-scale=1, user-scalable=no, minimal-ui" name="viewport"> 7 8<title>~~TAPMEDIA~~ FREE apps for the iPhone, iPad and Android phones</title> 9 10<meta name="description" content="We make amazing FREE apps for the iPhone, iPad, Android and Mac platforms."> 11<meta name="keywords" content="iPod games, iphone, ipod touch, app, apps, development, tap, i Phone, i-Phone, app development"> 12 13<meta name="og:title" content="~~TAPMEDIA~~ FREE apps for the iPhone, iPad and Android phones"> 14<meta name="og:description" content="We make amazing FREE apps for the iPhone, iPad, Android and Mac platforms."> 15<meta name="og:site_name" content="TapMedia"> 16<meta property="og:image" content='http://'> 17 18<link rel="icon" href="http://www.tapmedia.co.uk/favicon.ico" type="image/x-icon"> 19<link rel="shortcut icon" href="http://www.tapmedia.co.uk/favicon.ico" type="image/x-icon"> 20 21<!-- Favicon --> 22<link rel="icon" href="favicon.png" type="image/png"> 23<link rel="shortcut icon" href="favicon.ico" type="image/x-icon"> 24 25
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36 37 38 39 40</head> 41 42 43 44</head> 45 46 47 48<body class="blue-theme index press-page"> 49 50<div class="main-content" role="main"> 51<div class="content" > 52 53 54<header> 55<div class="inner"> 56<nav class="nav-collapse"> 57 <ul> 58 <li><a href="more-apps.htm" data-scroll>Apps</a></li> 59 <li><a href="http://adztec.com" data-scroll>Advertise</a></li> 60 <li><a href="qr-barcode-sdk.php" data-scroll>SDK</a></li> 61 <li><a href="http://tinyqr.com" data-scroll>QR Tracking</a></li> 62 <li><a href="support.htm" data-scroll>Support</a></li> 63 <li><a href="contactus.php" data-scroll>Contact Us</a></li> 64 </ul> 65</nav> 66<a class="logo" href="index.htm"></a> 67 68</div> 69</header> 70 71</div> 72 73 74<section class="hero inverted"><div class="content"><br><h1>Support</h1></div> 75 76</section> 77 78 79<section> 80<div class="content pad-vert-medium"> 81 82 83<div class="intro"><h4>Welcome to our Support Center</h4><p>Browse our knowledge base for common FAQs and troubleshooting tips for our apps. If you can't find an answer in the resources below please <a href="contactus.php">contact us</a> directly. A team member will assist you with any problems, questions or comments you may have.</p> 84</div> 85 86</div> 87</section> 88<section> 89 90<div class="content pad-vert-small border-top"> 91 92<div class="row grid-1-3 grid-row-large-space gap-bottom-large gap-top-small"> 93 94 95<div class="review"> 96<div class="logo gettingstarted"><h2 class="header-title">Getting Started</h2></div> 97<ul class="reset support-list"> 98<li><a data-link-action="Read Review" data-link-label="Guardian" href="getting-started.htm#1">How do I download an app on my device?</a></li> 99<li><a data-link-action="Read Review" data-link-label="Guardian" href="getting-started.htm#2">I accidentally deleted the app. Can I get it back without paying?</a></li> 100<li><a data-link-action="Read Review" data-link-label="Guardian" href="getting-started.htm#3">I have downloaded the app but I'm having trouble launching it</a></li> 101<li><a data-link-action="Read Review" data-link-label="Guardian" href="getting-started.htm#4">The application keeps crashing - how do I fix it?</a></li> 102<li><a data-link-action="Read Review" data-link-label="Guardian" href="getting-started.htm#5">How do I remove ads from the app?</a></li> 103<li><a data-link-action="Read Review" data-link-label="Guardian" href="getting-started.htm#6">I have paid to remove ads but they keep appearing</a></li> 104<li><a data-link-action="Read Review" data-link-label="Guardian" href="getting-started.htm#7">How do I cancel a subscription?</a></li> 105</ul> 106<a class="align-center arrow" data-link-action="Read Review" data-link-label="Guardian" href="getting-started.htm">See All</a> 107 108 109</div> 110 111 112<div class="review"> 113<div class="logo qrreader"><h2 class="header-title">QR Reader</h2></div> 114<ul class="reset support-list"> 115<li><a data-link-action="Read Review" data-link-label="Guardian" href="qrreader-support.htm#1">How do I scan a QR code or barcode?</a></li> 116<li><a data-link-action="Read Review" data-link-label="Guardian" href="qrreader-support.htm#2">How do I scan words?</a></li> 117<li><a data-link-action="Read Review" data-link-label="Guardian" href="qrreader-support.htm#3">How do I scan and create PDF files?</a></li> 118<li><a data-link-action="Read Review" data-link-label="Guardian" href="qrreader-support.htm#4">How do I use Scan & Share?</a></li> 119<li><a data-link-action="Read Review" data-link-label="Guardian" href="qrreader-support.htm#5">When I scan a barcode I just see numbers only (no product name)</a></li> 120<li><a data-link-action="Read Review" data-link-label="Guardian" href="qrreader-support.htm#6">I do not see any prices when I scan a product barcode</a></li> 121<li><a data-link-action="Read Review" data-link-label="Guardian" href="qrreader-support.htm#7">When I scan a QR code it show a trial or expiration message</a></li> 122 123</ul> 124 125<a class="align-center arrow" data-link-action="Read Review" data-link-label="Guardian" href="qrreader-support.htm">See All</a> 126 127</div> 128 129<div class="review"> 130<div class="logo recorder"><h2 class="header-title">Voice Recorder</h2></div> 131<ul class="reset support-list"> 132<li><a data-link-action="Read Review" data-link-label="Guardian" href="voicerecorder-support.htm#1">How do I record?</a></li> 133<li><a data-link-action="Read Review" data-link-label="Guardian" href="voicerecorder-support.htm#2">How do I unblock the microphone?</a></li> 134<li><a data-link-action="Read Review" data-link-label="Guardian" href="voicerecorder-support.htm#3">How do I download recordings to my computer?</a></li> 135<li><a data-link-action="Read Review" data-link-label="Guardian" href="voicerecorder-support.htm#4">
135Can I record a phone call?</a></li> 136<li><a data-link-action="Read Review" data-link-label="Guardian" href="voicerecorder-support.htm#5">How do I rename a recording?</a></li> 137<li><a data-link-action="Read Review" data-link-label="Guardian" href="voicerecorder-support.htm#6">How do I create a folder?</a></li> 138<li><a data-link-action="Read Review" data-link-label="Guardian" href="voicerecorder-support.htm#7">How do I trim recording?</a></li> 139<li><a data-link-action="Read Review" data-link-label="Guardian" href="voicerecorder-support.htm#8">How do I upload files to an online cloud?</a></li> 140</ul> 141 142<a class="align-center arrow" data-link-action="Read Review" data-link-label="Guardian" href="voicerecorder-support.htm">See All</a> 143 144</div> 145 146 147<div class="review"> 148<div class="logo filemanager"><h2 class="header-title">File Manager</h2></div> 149<ul class="reset support-list"> 150<li><a data-link-action="Read Review" data-link-label="Guardian" href="filemanager-support.htm#1">How do I upload files into the app?</a></li> 151<li><a data-link-action="Read Review" data-link-label="Guardian" href="filemanager-support.htm#2">How do I share files?</a></li> 152<li><a data-link-action="Read Review" data-link-label="Guardian" href="filemanager-support.htm#3">How do I upload files to an online cloud?</a></li> 153<li><a data-link-action="Read Review" data-link-label="Guardian" href="filemanager-support.htm#4">Why can I not see all the files on my device?</a></li> 154<li><a data-link-action="Read Review" data-link-label="Guardian" href="filemanager-support.htm#5">How do I rename a file?</a></li> 155<li><a data-link-action="Read Review" data-link-label="Guardian" href="filemanager-support.htm#6">How do I create a folder?</a></li> 156<li><a data-link-action="Read Review" data-link-label="Guardian" href="filemanager-support.htm#7">How do I download a file from the Internet?</a></li> 157</ul> 158 159<a class="align-center arrow" data-link-action="Read Review" data-link-label="Guardian" href="filemanager-support.htm">See All</a> 160 161</div> 162 163 164 165</div> 166</section> 167 168 169 170<div class="footer-wrapper"> 171 <footer> 172 <div class="wrapper-full"> 173 <div id="column-main" class="footer-column"> 174 <a class="tap-icon" href="/">Tapmedia</a> 175 <div id="copyright"> 176 Copyright © 2015<br> 177 Tapmedia Ltd. 178 </div> 179 </div> 180 181 <div id="column-product" class="footer-column"> 182 <h3>Products</h3> 183 <ul> 184 <li><a href="more-apps.htm">Apps</a></li> 185 <li><a href="http://adztec.com">Advertise</a></li> 186 <li><a href="http://tinyqr.com">QR Tracking</a></li> 187 <li><a href="qr-barcode-sdk.php">SDK</a></li> 188 <li><a href="product-api.php">Product API</a></li> 189 </ul> 190 191 </div> 192 <div id="column-company" class="footer-column"> 193 <h3>Company</h3> 194 <ul> 195 <li><a href="aboutus.htm">About Us</a></li> 196 <li><a href="careers.htm">Careers</a></li> 197 <li><a href="press.htm">Press</a></li> 198 <li><a href="investors.php">Investors</a></li> 199 </ul> 200 </div> 201 <div id="column-support" class="footer-column"> 202 <h3>Support</h3> 203 <ul> 204 <li><a href="getting-started.htm">Getting Started</a></li> 205 <li><a href="support.htm">Knowledgebase</a></li> 206 <li><a href="feature-request.php">Feature Request</a></li> 207 <li><a href="contactus.php">Contact Us</a></li> 208 </ul> 209 </div> 210 <div id="column-legal" class="footer-column"> 211 <h3>Legal</h3> 212 <ul> 213 <li><a href="privacy.htm">Privacy Policy</a></li> 214 <li><a href="terms.htm">Terms & Conditions</a></li> 215 <li><a href="refunds.htm">Refunds</a></li> 216 <li><a href="credits.htm">Credits</a></li> 217 </ul> 218 </div> 219 <div id="column-connect" class="footer-column"> 220 <h3>Connect</h3> 221 <ul> 222 <li class="twitter"><a class="external" href="newsletter.php">Newsletter</a></li> 223 <li class="twitter"><a class="external" href="http://twitter.com/tapmedialtd">Twitter</a></li> 224 <li class="facebook"><a class="external" href="http://www.facebook.com/pages/TapMedia/113312658722549">Facebook</a></li> 225 <li class="instagram"><a class="external" href="http://instagram.com/TapmediaLtd">Instagram</a></li> 226 <li class="instagram"><a class="external" href="http://www.youtube.com/user/TapmediaLtd">YouTube</a></li> 227 </ul> 228 </div> 229 <div id="footer-message">
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