https://andersenlab.co.uk/react-assets/component---src-pages-uk-se…onsulting-index-jsx-98a9f5e7929a554227d1.js

1"use strict";(self.webpackChunkandersen_site_gatsby=self.webpackChunkandersen_site_gatsby||[]).push([[1806],{1425:function(e,t,n){n.d(t,{A:function(){return i.A}});var i=n(28693)},10394:function(e,t,n){n.d(t,{A:function(){return N}});var i={};n.r(i),n.d(i,{active:function(){return m},collapse:function(){return p},description:function(){return h},hidden:function(){return g},panel:function(){return f},panelContentWrapper:function(){return b},title:function(){return v},wrapper:function(){return x}});var s=n(96540),a=n(19964),r=n(9285),o=n(46942),l=n.n(o),c=n(3833),d=n(81782),u=n(76379),m="FaqItem-module--active--16309",p="FaqItem-module--collapse--3cdb4",h="FaqItem-module--description--05576",g="FaqItem-module--hidden--9050d",f="FaqItem-module--panel--fd53f",b="FaqItem-module--panelContentWrapper--21cf4",v="FaqItem-module--title--59bb6",x="FaqItem-module--wrapper--e4557",y=n(74848);function w(e){let{id:t,title:n,description:s,theme:a,onClick:r,isOpened:o,hide:w}=e;const{replaceKeyword:j}=(0,u.jI)();return(0,y.jsxs)("section",{id:t,className:l()(x,a&&i[a],w&&g),itemScope:!0,itemProp:"mainEntity",itemType:"https://schema.org/Question",children:[(0,y.jsx)("button",{className:l()(f,o&&m),onClick:r,children:(0,y.jsx)("h3",{className:v,itemProp:"name",children:n})}),(0,y.jsx)(c.A,{isOpened:o,className:l()(b,p),children:(0,y.jsx)("div",{itemScope:!0,itemProp:"acceptedAnswer",itemType:"https://schema.org/Answer",children:(0,y.jsx)(d.A,{className:h,tag:"p",itemProp:"text",children:j(s)})})})]})}var j=n(8125),C=n(67393),A=n(91906);function k(e){let{title:t,accordionInfo:n,limiter:i=4}=e;const o=(0,j.mz)(["common"]),{0:l,1:c}

1=(0,s.useState)(null),{0:d,1:u}=(0,s.useState)(i),m=(0,s.useCallback)(e=>{c(l===e?null:e)},[l]);return(0,y.jsx)(a.A,{id:"faq",itemScope:!0,itemType:"https://schema.org/FAQPage",children:(0,y.jsxs)("div",{className:"Faq-module--layout--fdd9f",children:[(0,y.jsx)(r.A,{children:t}),(0,y.jsxs)("div",{className:"Faq-module--wrapper--9b6ad",children:[n.map((e,t)=>{let{title:n,description:i}=e;return(0,y.jsx)(w,{id:t,title:n,description:i,isOpened:l===n||0===t&&null===l,onClick:()=>m(n),hide:t+1>d},t)}),n.length>i&&(0,y.jsx)("div",{className:"Faq-module--buttonsRow--cf7cd",children:d>=n.length?(0,y.jsx)("button",{onClick:()=>{u(i),(0,C.A)("faq"),c(null)},className:"Faq-module--hideAllButton--ed41d",children:o("hideAll")}):(0,y.jsx)("button",{onClick:()=>{u(e=>e+i)},className:"Faq-module--showMoreButton--8f58a",children:`${o("showMore")} (${n.length-d})`})})]})]})})}k.displayName="Faq";var N=(0,A.X)(k)},13606:function(e,t,n){n.d(t,{o:function(){return s}});var i=n(24794);function s(e){const{allOwnersInfoJson:{nodes:t}}=(0,i.useStaticQuery)("276310534");return e?t.find(t=>{let{ownerDepartment:n}=t;return n===e}):t}},22624:function(e,t,n){n.d(t,{A:function(){return z}});var i={};n.r(i),n.d(i,{buttonWrapper:function(){return g},content:function(){return f},darkGrayBg:function(){return b},fontSizelg:function(){return v},fontSizemd:function(){return x},galleryBg:function(){return y},grayBg:function(){return w},hint:function(){return j},icon:function(){return C},large:function(){return A},largeWithText:function(){return k},list:function(){return N},person:function(){return S},shadow:function(){return T},text:function(){return W},whiteBg:function(){return I}});n(96540);var s=n(46942),a=n.n(s),r=n(5402),o=n(81782),l=n(9285),c="ListItem-module--count--acb14",d="ListItem-module--listIcon--54913",u="ListItem-module--listItem--ebcf5",m="ListItem-module--listText--d62e3",p=n(74848);function h(e){let{icon:t,count:n,text:i}=e;return(0,p.jsxs)("div",{className:u,children:[t&&(0,p.jsx)(r.A,{name:t,className:d}),n&&(0,p.jsx)(l.A,{className:c,tag:"p",size:"h2",children:n}),(0,p.jsx)("p",{className:m,children:i})]})}

1var g="Alert-module--buttonWrapper--ace0c",f="Alert-module--content--1d5b6",b="Alert-module--darkGrayBg--9f1f5",v="Alert-module--fontSizelg--da0a5",x="Alert-module--fontSizemd--36525",y="Alert-module--galleryBg--a0890",w="Alert-module--grayBg--45600",j="Alert-module--hint--77f74",C="Alert-module--icon--ecd8b",A="Alert-module--large--5a129",k="Alert-module--largeWithText--cf872",N="Alert-module--list--9bf8b",S="Alert-module--person--0b10b",T="Alert-module--shadow--fae3c",W="Alert-module--text--340fb",I="Alert-module--whiteBg--665ac";function z(e){let{icon:t="hint",className:n,content:s,markupContent:l,theme:c,background:d="gray",shadow:u,fontSize:m="md",Button:b,list:v}=e;return(0,p.jsxs)("aside",{className:a()(j,c&&i[c],d&&i[`${d}Bg`],u&&T,n),children:[(0,p.jsx)("div",{className:a()(f,i[`fontSize${m}`]),children:v?(0,p.jsx)("div",{className:N,children:v.map((e,t)=>(0,p.jsx)(h,{...e},t))}):(0,p.jsxs)(p.Fragment,{children:[t&&(0,p.jsx)(r.A,{name:t,className:C}),s&&(0,p.jsx)("div",{className:W,children:s}),l&&(0,p.jsx)(o.A,{className:W,children:l})]})}),b&&(0,p.jsx)("div",{className:g,children:b})]})}},28693:function(e,t,n){n.d(t,{A:function(){return b}});var i=n(96540),s=n(56860),a=n(3054),r=n(19964),o=n(9285),l=n(35554),c=n(25004),d=n(8175),u=n(22624),m=n(76379),p=n(91906),h=n(74848);const g=(0,i.lazy)(()=>Promise.all([n.e(9312),n.e(9252)]).then(n.bind(n,96871)));function f(e){let{id:t="industries",title:n,subtitle:p,items:f,alert:b}=e;const{0:v,1:x}=(0,i.useState)(0),{modalState:y,showModal:w,hideModal:j}=(0,m.Eq)(),C=(0,i.useCallback)((e,t)=>{x(t)},[]),A=(0,i.useMemo)(()=>({customPaging:d.zP.bind(null,f.length,v/3),appendDots:d.WB,dotsClass:"slick-pagination",dots:!0,slidesToShow:3,slidesToScroll:3,arrows:!0,infinite:!1,responsive:[{breakpoint:961,settings:{customPaging:d.zP.bind(null,f.length,v/2),slidesToShow:2,slidesToScroll:2,arrows:!1}},{breakpoint:544,settings:{customPaging:d.zP.bind(null,f.length,v),slidesToShow:1,slidesToScroll:1,arrows:!1}}]}),[f.length,v]),k=!1===(null==b?void 0:b.showButton)?null:(0,h.jsx)(a.A,{onClick:w,fullWidthMobile:!0,children:null==b?void 0:b.btnText});return(0,h.jsxs)(r.A,{id:t,className:"defaultSlider",children:[(0,h.jsxs)("div",{className:"SeoSlider-module--wrapper--7b914",children:[(0,h.jsx)(o.A,{tag:"h2",children:n}),p&&(0,h.jsx)(l.A,{size:"lg",children:p}),(0,h.jsx)("div",{className:"SeoSlider-module--cardsWrapper--7eb09",children:(0,h.jsx)(c.A,{...A,beforeChange:C,children:f.map((e,t)=>(0,h.jsx)(s.A,{className:"SeoSlider-module--card--d7de6",theme:"solution",isLinkForWrapper:!1,...e},t))})}),b&&(0,h.jsx)(u.A,{className:"SeoSlider-module--hint--95167",theme:"large",background:null==b?void 0:b.background,content:null==b?void 0:b.text,shadow:"white"===(null==b?void 0:b.background),list:null==b?void 0:b.list,icon:null,Button:k})]}),y.isOpen&&(0,h.jsx)(i.Suspense,{fallback:null,children:(0,h.jsx)(g,{title:null==b?void 0:b.btnText,isOpen:y.isOpen,closeModalCallback:j,id:"seo-slider",formName:"seo-slider"})})]})}f.displayName="SeoSlider";var b=(0,p.X)(f)},33777:function(e,t,n){n.d(t,{md:function(){return s},t:function(){return i}});var i="list-module--checkedItem--d29db",s="list-module--md--60f8f"},37902:function(e,t,n){n.d(t,{A:function(){return N}});var i=n(96540),s=n(19964),a=n(9285),r=n(35554),o=n(3054),l=n(22624),c=n(78780),d=n(85692),u=n(46942),m=n.n(u),p=n(81782),h=n(5402),g=n(69430),f=n(85061),b=n(76379),v=n(8125),x="WhatWeDoCard-module--title--62500",y=n(33777),w=n(74848);function j(e){let{cardId:t,icon:n,title:s,description:r,list:o,link:l,target:c,setActive:u}=e;const j=(0,v.mz)(["common","whatWeDo"]),[C,A]=(0,d.Wx)({threshold:1}),{replaceKeyword:k}=(0,b.jI)();return(0,i.useEffect)(()=>{A&&u&&u(t)},[A,t,u]),(0,w.jsxs)("div",{className:m()("WhatWeDoCard-module--card--c3f28","WhatWeDoCard-module--animatedDesktop--39a95"),id:t,ref:C,children:[(0,w.jsxs)("div",{className:m()("WhatWeDoCard-module--titleWrapper--2aaf1",n&&"WhatWeDoCard-module--alignStart--0a4a3"),children:[n&&(0,w.jsx)(h.A,{name:n,className:"WhatWeDoCard-module--icon--200b5","aria-hidden":!0}),l?(0,w.jsx)(g.A,{tag:"h3",size:"h4",className:x,href:l,children:k(s)}):(0,w.jsx)(a.A,{tag:"h3",size:"h4",className:x,children:k(s)})]}),(0,w.jsxs)("div",{className:"WhatWeDoCard-module--content--5578b",children:[r&&(0,w.jsx)(p.A,{className:"WhatWeDoCard-module--description--a03f5",tag:"p",children:k(r)}),o&&(0,w.jsx)("ul",{className:"WhatWeDoCard-module--list--be73f",children:o.map(e=>(0,w.jsx)("li",{className:m()(y.t,y.md),children:k(e)},e))}),(0,w.jsx)("div",{className:m()(l&&"WhatWeDoCard-module--linkWrapper--fb5aa"),children:l&&(0,w.jsx)(f.A,{className:"WhatWeDoCard-module--link--6d638",href:l,target:c,state:{internal:!0},children:j("seeMore")})})]})]})}var C=n(91906);const A={requestServices:(0,i.lazy)(()=>Promise.all([n.e(9312),n.e(1430)]).then(n.bind(n,1430))),requestConsultation:(0,i.lazy)(()=>Promise.all([n.e(9312),n.e(9252)]).then(n.bind(n,96871)))};

1function k(e){let{className:t,title:n,subtitle:d,notificationText:u,notificationButton:m,withAlert:p=!0,modalType:h="requestServices",items:g}=e;const f=(0,v.mz)(["common","whatWeDo"]),{modalState:x,showModal:y,hideModal:C}=(0,b.Eq)(),k=(0,i.useMemo)(()=>g.map(e=>e.title),[g]),{0:N,1:S}=(0,i.useState)("whatWeDo-0"),T="what-we-do",W=A[h],I=null!=m?m:f(h),z=e=>`whatWeDo-${e}`;return(0,w.jsxs)(w.Fragment,{children:[(0,w.jsx)(s.A,{id:"what-we-do",className:t,children:(0,w.jsxs)("div",{className:"WhatWeDo-module--wrapper--79a0d",children:[n&&(0,w.jsx)(a.A,{tag:"h2",children:n}),d&&(0,w.jsx)(r.A,{size:"lg",children:d}),(0,w.jsxs)("div",{className:"WhatWeDo-module--cardsWrapper--5370e",children:[(0,w.jsx)("div",{className:"WhatWeDo-module--cardsContainer--df44a",children:g.map((e,t)=>{const n=z(t);return(0,w.jsx)(j,{cardId:n,...e,setActive:S},n)})}),(0,w.jsx)(c.A,{itemsCount:g.length,activeCardId:N,getCardId:z})]}),p&&(0,w.jsx)(l.A,{className:"WhatWeDo-module--alert--b5252",theme:"large",background:"white",icon:null,shadow:!0,content:u||f("notificationText"),Button:(0,w.jsx)(o.A,{onClick:y,fullWidthMobile:!0,children:I})})]})}),p&&(0,w.jsx)(i.Suspense,{fallback:null,children:(0,w.jsx)(W,{title:I,services:k,isOpen:x.isOpen,closeModalCallback:C,animation:"show",id:T,formName:T})})]})}k.displayName="WhatWeDo";var N=(0,C.X)(k)},37998:function(e,t,n){n.d(t,{A:function(){return c}});n(96540);var i=n(19964),s=n(91906),a=n(81782),r=n(76379),o=n(74848);function l(e){let{title:t,titleTag:n="p"}=e;const{replaceKeyword:s}=(0,r.jI)();return(0,o.jsx)(i.A,{className:"Snippet-module--container--d1926",children:(0,o.jsx)("div",{className:"Snippet-module--layout--552eb",children:(0,o.jsx)(a.A,{tag:n,className:"Snippet-module--title--d32d5",children:s(t)})})})}l.displayName="Snippet";var c=(0,s.X)(l)},38742:function(e,t,n){n.d(t,{A:function(){return A}});var i=n(96540),s=n(5588),a=n(91906),r=n(19964),o=n(9285),l=n(54910),c=n(86578),d=n(7137),u=n(3054),m=n(22624),p=n(85061),h=n(5402),g=n(76379),f=n(53552),b=n(8125),v=n(13606),x=n(18430),y=n(69611),w=n(74848);const j=(0,i.lazy)(()=>Promise.all([n.e(9312),n.e(9252)]).then(n.bind(n,96871)));function C(e){var t,n;let{title:a,name:C,position:A,linkedin:k,showLinkedin:N=!1,gatsbyImage:S,smallPhoto:T,expertDepartment:W,achievements:I,description:z,bullets:P,certificateIDs:X,cta:D}=e;const B=(0,b.uU)(),E=(0,b.mz)(["common","expert"]),M=(0,x.q)(X),{modalState:q,showModal:L,hideModal:F}=(0,g.Eq)(),{replaceKeyword:O}=(0,g.jI)(),{linkedin:_,name:R,position:U,expertImage:$,photo:K}=(0,v.o)(W),V=null!=C?C:(0,f.Q)(R,B),H=null!=A?A:(0,f.Q)(U,B),G=null!=S?S:(0,s.c)($),Y=null!=T?T:K,J=null!=k?k:_,Q=null!==(t=null==D?void 0:D.button)&&void 0!==t?t:E("requestConsultation");return(0,w.jsxs)(r.A,{className:"Expert-module--container--81f1a",background:"transparent",children:[(0,w.jsxs)("div",{className:"Expert-module--layout--0ae2f",children:[(0,w.jsxs)("div",{className:"Expert-module--mainWrapper--18c36",children:[(0,w.jsxs)("div",{className:"Expert-module--contentWrapper--57c77",children:[(0,w.jsx)(o.A,{children:null!=a?a:E("title")}),(0,w.jsxs)("figure",{className:"Expert-module--figure--977ab",children:[(0,w.jsx)(c.A,{className:"Expert-module--expertPhoto--b6339",src:Y,alt:H}),(0,w.jsxs)("figcaption",{className:"Expert-module--figcaption--b3d36",children:[N&&J?(0,w.jsxs)(p.A,{href:J,className:"Expert-module--linkedinLink--2e15b",children:[(0,w.jsx)("span",{className:"Expert-module--linkedinName--d9152",children:V}),(0,w.jsx)(h.A,{name:"linkedin-square",className:"Expert-module--linkedinIcon--eb5d0"})]}):(0,w.jsx)(o.A,{tag:"p",size:"h4",children:V}),(0,w.jsx)("p",{className:"Expert-module--position--a07a9",children:H})]})]}),I&&(0,w.jsx)("div",{className:"Expert-module--achievementWrapper--773d4",children:I.map(e=>{let{count:t,description:n}=e;return(0,w.jsxs)("div",{className:"Expert-module--achievement--0294a",children:[(0,w.jsx)(o.A,{tag:"p",size:"h4",className:"Expert-module--achievementCount--e0e72",children:O(t)}),(0,w.jsx)("p",{className:"Expert-module--achievementDescription--f5c32",children:O(n)})]},n)})}),z&&(0,w.jsx)("p",{className:"Expert-module--description--f3c47",children:O(z)}),P&&(0,w.jsx)(d.A,{items:P,theme:"smallMarginChecked"}),X&&(0,w.jsx)("div",{className:"Expert-module--certificatesWrapper--fed23",children:M.map(e=>{var t;let{id:n,images:i}=e;return(0,w.jsx)(c.A,{className:"Expert-module--certificateImg--0d822",src:null==i?void 0:i.preview,alt:null!==(t=null==i?void 0:i.alt)&&void 0!==t?t:"Certificate"},n)})})]}),G&&(0,w.jsxs)(w.Fragment,{children:[(0,w.jsx)(s.G,{alt:H,image:G,className:"Expert-module--expertPicture--75a04",imgClassName:"Expert-module--expertImg--87671",objectFit:"contain"}),(0,w.jsx)(l.A,{className:"Expert-module--backgroundPicture--31868",classImage:"Expert-module--backgroundImg--3a1d8",src:y.C,alt:"Expert background"})]})]}),(0,w.jsx)(m.A,{className:"Expert-module--alert--b0c24",theme:"large",icon:null,background:"darkGray",content:null!==(n=null==D?void 0:D.text)&&void 0!==n?n:E("ctaText"),Button:(0,w.jsx)(u.A,{onClick:L,fullWidthMobile:!0,children:Q})})]}),(0,w.jsx)(i.Suspense,{fallback:null,children:(0,w.jsx)(j,{id:"expert",formName:"expert",title:Q,isOpen:q.isOpen,closeModalCallback:F,animation:"show"})})]})}C.displayName="Expert";var A=(0,a.X)(C)},38959:function(e,t,n){n.d(t,{A:function(){return f}});var i=n(96540),s=n(46942),a=n.n(s),r=n(19964),o=n(9285),l=n(78780),c=n(85692),d=n(81782),u=n(76379),m=n(74848);function p(e){let{cardId:t,count:n,countDescription:s,description:r,setActive:o,className:l}=e;const[p,h]=(0,c.Wx)({threshold:1}),{replaceKeyword:g}=(0,u.jI)();return(0,i.useEffect)(()=>{h&&o&&o(t)},[h,t,o]),(0,m.jsxs)("article",{className:a()("BulletsCard-module--card--4cc99","BulletsCard-module--animatedDesktop--1be8d",l),id:t,ref:p,tabIndex:0,"aria-label":`${g(n)} ${s}`,children:[(0,m.jsxs)("div",{className:"BulletsCard-module--count--2b9d9","aria-hidden":"true",children:[(0,m.jsx)("div",{className:"BulletsCard-module--countNumWrap--6aa15",children:g(n)}),(0,m.jsx)("div",{className:"BulletsCard-module--countDescription--5c081",children:s})]}),(0,m.jsx)("div",{className:"BulletsCard-module--descriptionWrapper--ff817",children:(0,m.jsx)(d.A,{className:"BulletsCard-module--description--a765e",tag:"p",children:g(r)})})]})}var h=n(91906);function g(e){let{title:t,subtitle:n,items:s,className:c}=e;const d=s.length>3,{0:u,1:h}=(0,i.useState)("bulletsSlide-0"),g=e=>`bulletsSlide-${e}`;return(0,m.jsx)(r.A,{id:"feature",className:a()("Bullets-module--container--4f4f6",d&&"Bullets-module--multiRowsLayout--fa5e6",c),children:(0,m.jsxs)("div",{className:"Bullets-module--layout--08a35",children:[t&&(0,m.jsx)(o.A,{className:"Bullets-module--title--d413f",tag:"h2",size:d?"h2":"h3",children:t}),n&&(0,m.jsx)("p",{className:"Bullets-module--subtitle--70880",children:n}),(0,m.jsxs)("div",{className:"Bullets-module--cardsWrapper--1b562",children:[(0,m.jsx)("div",{className:a()("Bullets-module--cardsContainer--4c9c8",d&&"Bullets-module--multiRows--c3309"),children:s.map((e,t)=>{const n=g(t);return(0,m.jsx)(p,{cardId:n,...e,setActive:h},n)})}),(0,m.jsx)(l.A,{itemsCount:s.length,activeCardId:u,getCardId:g})]})]})})}g.displayName="Bullets";var f=(0,h.X)(g)},45357:function(e,t,n){n.d(t,{A:function(){return g}});var i=n(96540),s=n(46942),a=n.n(s),r=n(19964),o=n(9285),l=n(35554),c=n(86578),d=n(97642),u=n(8125),m=n(91906),p=n(74848);function h(e){let{id:t="info-tiles",title:n,subtitle:s,items:m,showCount:h=3}=e;const g=(0,u.mz)(["common"]),{0:f,1:b}=(0,i.useState)(h),v=(0,i.useCallback)(()=>{b(e=>e+h)},[h]),x=(null==m?void 0:m.length)<h?null==m?void 0:m.length:h,y={xsm:{cols:1,gutterX:"0px",gutterY:"30px"},sm:{cols:x,gutterX:"20px",gutterY:"20px"},md:{cols:x,gutterX:"20px",gutterY:"20px"},lg:{cols:x,gutterX:"30px",gutterY:"30px"},xl:{cols:x,gutterX:"30px",gutterY:"30px"}};return(0,p.jsx)(r.A,{id:t,children:(0,p.jsxs)("div",{className:"InfoTiles-module--layout--e6826",children:[(0,p.jsxs)("div",{className:a()("InfoTiles-module--wrapper--dfb47",1===(null==m?void 0:m.length)&&"InfoTiles-module--horizontal--e6fa0"),children:[(0,p.jsxs)("div",{children:[(0,p.jsx)(o.A,{children:n}),s&&(0,p.jsx)(l.A,{size:"lg",children:s})]}),(0,p.jsx)(d.x,{...y,children:m.map((e,t)=>{let{icon:n,title:i,description:s}=e;const a=(e=>e>f)(t+1);return(0,p.jsxs)(d.E,{hide:a,children:[(0,p.jsx)("div",{className:"InfoTiles-module--iconWrapper--82e15",children:(0,p.jsx)(c.A,{src:n.src,className:"InfoTiles-module--icon--db44b",alt:n.alt})}),(0,p.jsx)(o.A,{size:"h4",className:"InfoTiles-module--title--bedef",children:i}),(0,p.jsx)(l.A,{size:"md",className:"InfoTiles-module--description--42641",children:s})]},i)})})]}),(null==m?void 0:m.length)>h&&(0,p.jsx)("div",{className:"InfoTiles-module--showRow--622ec",children:f>=(null==m?void 0:m.length)?(0,p.jsx)("button",{onClick:()=>{b(h)},className:"InfoTiles-module--hideAll--55266",children:g("hideAll")}):(0,p.jsx)("button",{onClick:v,className:"InfoTiles-module--seeMore--a3f2a",children:`${g("showMore")} (${(null==m?void 0:m.length)-f})`})})]})})}h.displayName="InfoTiles";var g=(0,m.X)(h)},49635:function(e,t,n){n.d(t,{A:function(){return P}});var i={};n.r(i),n.d(i,{button:function(){return b},buttonRow:function(){return v},container:function(){return x}

1,darkBackground:function(){return y},fullWidthImage:function(){return w},image:function(){return j},link:function(){return C},picture:function(){return A},titleRow:function(){return k},withImg:function(){return N},wrapper:function(){return S}});var s=n(96540),a=n(46942),r=n.n(a),o=n(19964),l=n(9285),c=n(35554),d=n(3054),u=n(85061),m=n(54910),p=n(76379),h=n(8125),g=n(42174),f=n(91906),b="CallToAction-module--button--7daf8",v="CallToAction-module--buttonRow--92a70",x="CallToAction-module--container--03709",y="CallToAction-module--darkBackground--392fb",w="CallToAction-module--fullWidthImage--6696f",j="CallToAction-module--image--69128",C="CallToAction-module--link--68b43",A="CallToAction-module--picture--75e10",k="CallToAction-module--titleRow--4c6b8",N="CallToAction-module--withImg--2e00d",S="CallToAction-module--wrapper--c667e",T=n(74848);const W=(0,s.lazy)(()=>Promise.all([n.e(9312),n.e(9252)]).then(n.bind(n,96871))),I=(0,s.lazy)(()=>Promise.all([n.e(9312),n.e(3603)]).then(n.bind(n,43603)));function z(e){var t;let{id:n="call-to-action",title:a,titleTag:f="h2",subtitle:w,buttonText:z,buttonLink:P,buttonTarget:X,additionalLink:D,theme:B,image:E,formName:M,withNda:q,withAgreement:L,withAttach:F,commentPlaceholder:O,commentPlaceholderMessage:_,modalTitle:R,modalAsideData:U,className:$,margin:K,background:V="gray",modalData:H,onButtonClick:G}=e;const{modalState:Y,showModal:J,hideModal:Q}=(0,p.Eq)(),Z=(0,h.mz)(["common"]),ee=L?"cta-with-agreement":"cta-block",te=z||Z("contactUs"),ne="transparent"===V,ie=null!==(t=null==H?void 0:H.type)&&void 0!==t?t:"requestConsultation",se=()=>{(0,g.oe)("ndrsn_cta_block",{action:"click_on_button",label:window.location.href})};return(0,T.jsxs)(o.A,{id:n,className:r()(x,i[B],E&&"fullWidthImage"!==B&&N,ne&&y,$),margin:K,background:V,children:[E&&(0,T.jsx)(m.A,{src:E,className:A,classImage:j}),(0,T.jsxs)("div",{className:S,children:[(0,T.jsxs)("div",{className:k,children:[(0,T.jsx)(l.A,{tag:f,size:"h3",children:a}),w&&(0,T.jsx)(c.A,{children:w})]}),(0,T.jsxs)("div",{className:v,children:[P?(0,T.jsx)(d.A,{tag:"a",target:X,href:P,className:b,onClick:se,children:te}):(0,T.jsx)(d.A,{type:"submit",className:b,onClick:e=>{se(),"function"==typeof G?G():J(e)},children:te}),D&&(0,T.jsx)(u.A,{href:D,target:"_blank",className:C,onClick:se,children:Z("seeMore")})]})]}),(0,T.jsx)(s.Suspense,{fallback:null,children:"offersConsultation"===ie?(0,T.jsx)(I,{id:ee,formName:null!=M?M:ee,isOpen:Y.isOpen,closeModalCallback:Q,...H}):(0,T.jsx)(W,{isOpen:Y.isOpen,closeModalCallback:Q,animation:"show",title:R||te,commentPlaceholder:O,commentPlaceholderMessage:_,id:ee,formName:null!=M?M:ee,withAgreement:L,withNda:q,withAttach:F,modalAsideData:U})})]})}z.displayName="CallToAction";var P=(0,f.X)(z)},53552:function(e,t,n){function i(e,t){var n;return null!==(n=e[t])&&void 0!==n?n:e.en}n.d(t,{Q:function(){return i}})},56860:function(e,t,n){n.d(t,{A:function(){return I}});var i={};n.r(i),n.d(i,{description:function(){return g},documents:function(){return f},icon:function(){return b},img:function(){return v},item:function(){return x},link:function(){return y},linkRow:function(){return w},list:function(){return j},paper:function(){return C},solution:function(){return A},title:function(){return k},titleLabel:function(){return N},withShadow:function(){return S},withShadowSm:function(){return T}});n(96540);var s=n(46942),a=n.n(s),r=n(86462),o=n(86578),l=n(5402),c=n(9285),d=n(81782),u=n(7137),m=n(85061),p=n(76379),h=n(8125),g="Card-module--description--b0162",f="Card-module--documents--fa6ef",b="Card-module--icon--51be1",v="Card-module--img--ee596",x="Card-module--item--24939",y="Card-module--link--533ea",w="Card-module--linkRow--21704",j="Card-module--list--03732",C="Card-module--paper--39313",A="Card-module--solution--12339",k="Card-module--title--8a973",N="Card-module--titleLabel--678a8",S="Card-module--withShadow--67e16",T="Card-module--withShadowSm--3e6e8",W=n(74848);function I(e){let{className:t,icon:n,imgSrc:s,title:f,titleTag:C="h3",titleLabel:A,subtitle:S,description:T,secondDescription:I,list:z,secondList:P,link:X,linkTitle:D,isLinkForWrapper:B=!1,theme:E}=e;const M=(0,r.useLocation)().pathname!==X?X:null,{replaceKeyword:q}=(0,p.jI)(),L=B&&M?m.A:"div",F="h3"===C?"h4":null,O=(0,h.mz)(["common"]);return(0,W.jsxs)(L,{className:a()(t,x,E&&i[E]),href:B&&M?M:null,children:[s&&(0,W.jsx)(o.A,{src:s,alt:f,className:v,"aria-hidden":!0}),n&&(0,W.jsx)(l.A,{name:n,className:b,"aria-hidden":!0}),f&&(0,W.jsx)(c.A,{tag:C,size:"h4",className:k,children:q(f)}),A&&(0,W.jsx)("p",{className:N,children:q(A)}),S&&(0,W.jsx)(d.A,{tag:"p",className:g,children:q(S)}),T&&(0,W.jsx)(d.A,{tag:"p",className:g,children:q(T)}),z&&(0,W.jsx)(u.A,{items:z,className:j,theme:"smallMarginChecked",itemTag:F}),I&&(0,W.jsx)("p",{className:g,children:q(I)}),P&&(0,W.jsx)(u.A,{items:P,className:j,theme:"smallMarginChecked",itemTag:F}),M&&(0,W.jsx)("div",{className:w,children:B?(0,W.jsx)("div",{className:y,children:null!=D?D:O("seeMore")}):(0,W.jsx)(m.A,{className:y,href:M,children:null!=D?D:O("seeMore")})})]})}},69611:function(e,t,n){n.d(t,{C:function(){return i}});const i={desktop:"https://static.andersenlab.com/andersenlab/new-andersensite/bg-for-blocks/call-to-action/background/desktop.png",desktop_webp:"https://static.andersenlab.com/andersenlab/new-andersensite/bg-for-blocks/call-to-action/background/desktop.webp",tablet:"https://static.andersenlab.com/andersenlab/new-andersensite/bg-for-blocks/call-to-action/background/tablet.png",tablet_webp:"https://static.andersenlab.com/andersenlab/new-andersensite/bg-for-blocks/call-to-action/background/tablet.webp",mobile:"https://static.andersenlab.com/andersenlab/new-andersensite/bg-for-blocks/call-to-action/background/mobile.png",mobile_webp:"https://static.andersenlab.com/andersenlab/new-andersensite/bg-for-blocks/call-to-action/background/mobile.webp"}},73132:function(e,t,n){n.d(t,{A:function(){return g}});var i=n(96540),s=n(46942),a=n.n(s),r=n(19964),o=n(9285),l=n(35554),c=n(25004),d=n(8175),u=n(23922),m=n(91906),p=n(74848);function h(e){let{title:t,description:n,items:s}=e;const{0:m,1:h}=(0,i.useState)(0),g=(0,i.useCallback)((e,t)=>{h(t)},[]),f=(0,i.useMemo)(()=>({initialSlide:0,customPaging:d.zP.bind(null,s.length,m),appendDots:d.WB,dotsClass:"slick-pagination",dots:!0,infinite:!0,fade:!0,slidesToShow:1,slidesToScroll:1,arrows:!0,responsive:[{breakpoint:959,settings:{arrows:!1}

1}]}),[s.length,m]);return(0,p.jsx)(r.A,{id:"concepts-list",children:(0,p.jsxs)("div",{className:"CustomProjectsSlider-module--layout--60384",children:[(0,p.jsx)(o.A,{tag:"h2",children:t}),n&&(0,p.jsx)(l.A,{size:"lg",children:n}),(0,p.jsx)("div",{className:a()("defaultSlider","CustomProjectsSlider-module--slider--3d13a"),children:(0,p.jsx)(c.A,{...f,beforeChange:g,children:s.map(e=>(0,p.jsx)(u.A,{currentSlide:m,...e,showDescription:!0,onlyImageLabel:!0},e.id))})})]})})}h.displayName="CustomProjectsSlider";var g=(0,m.X)(h)},78780:function(e,t,n){n.d(t,{A:function(){return c}});n(96540);var i=n(46942),s=n.n(i),a="ScrollSnapPagination-module--active--7a700",r="ScrollSnapPagination-module--pagination--76c0b",o="ScrollSnapPagination-module--paginationButton--cb03d",l=n(74848);function c(e){let{itemsCount:t,activeCardId:n,getCardId:i,className:c}=e;return(0,l.jsx)("div",{className:s()(r,c),children:Array.from({length:t},(e,t)=>{const r=i(t);return(0,l.jsx)("button",{className:s()(o,r===n&&a),onClick:()=>(e=>{const t=document.getElementById(e);null==t||t.scrollIntoView({behavior:"smooth",block:"nearest",inline:"start"})})(r),"aria-label":`Go to card ${t+1}`,children:t},r)})})}},80996:function(e,t,n){n.d(t,{A:function(){return y}});var i=n(96540),s=n(46942),a=n.n(s),r=n(19964),o=n(9285),l=n(35554),c=n(25004),d=n(8175),u=n(5402),m=n(7137),p=n(85061),h=n(8125),g=n(74848);function f(e){let{cardNumber:t,cardAmount:n,shownCount:i,icon:s,isLabel:r=!0,label:l="Processing",title:c,description:d,list:f,link:b}=e;const v=(0,h.mz)(["common"]),x=t>i;return(0,g.jsxs)("article",{className:a()("TimelineCard-module--wrapper--508c5",x&&"TimelineCard-module--hidden--2b6a5"),"aria-hidden":x,children:[(0,g.jsxs)("div",{className:"TimelineCard-module--card--d7ca3",children:[s&&(0,g.jsx)(u.A,{name:s,className:"TimelineCard-module--icon--e7e9b","aria-hidden":!0}),r&&(0,g.jsx)("p",{className:"TimelineCard-module--counter--7ad38",children:`${l} ${t}/${n}`}),(0,g.jsx)(o.A,{tag:"h3",size:"h4",className:"TimelineCard-module--title--14420",children:c}),d&&(0,g.jsx)("p",{className:"TimelineCard-module--description--a4b2a",children:d}),f&&(0,g.jsx)(m.A,{items:f,theme:"smallMarginChecked"}),b&&(0,g.jsx)("div",{className:"TimelineCard-module--linkRow--3a99f",children:(0,g.jsx)(p.A,{className:"TimelineCard-module--link--6c521",href:b,children:v("seeMore")})})]}),(0,g.jsxs)("footer",{className:"TimelineCard-module--timeline--7894b",children:[(0,g.jsx)("div",{className:a()("TimelineCard-module--timelineScale--e6eac",t===n&&"TimelineCard-module--lastChild--bbe0c")}),(0,g.jsxs)("div",{className:"TimelineCard-module--timelineCounter--63fa3",children:["0",t]})]})]})}function b(e){let{items:t,desktopCardsCount:n=2}=e;const{0:s,1:a}=(0,i.useState)(0),r=(0,i.useCallback)((e,t)=>{a(t)},[]),o=(0,i.useMemo)(()=>({customPaging:d.zP.bind(null,t.length,s/n),dotsClass:"slick-pagination",appendDots:d.WB,slidesToShow:n,slidesToScroll:n,arrows:t.length>n,dots:!0,infinite:!1,responsive:[{breakpoint:1023,settings:{customPaging:d.zP.bind(null,t.length,s/3),arrows:!1,slidesToShow:3,slidesToScroll:3}},{breakpoint:700,settings:{customPaging:d.zP.bind(null,t.length,s/2),arrows:!1,slidesToShow:2,slidesToScroll:2}},{breakpoint:545,settings:{customPaging:d.zP.bind(null,t.length,s),arrows:!1,slidesToShow:1,slidesToScroll:1}}]}),[t.length,s,n]);return(0,g.jsx)("div",{className:"Timeline-module--desktopLayout--3180b",children:(0,g.jsx)(c.A,{...o,className:"Timeline-module--slider--76707",beforeChange:r,children:t.map((e,n)=>(0,g.jsx)(f,{cardNumber:n+1,cardAmount:t.length,...e},e.title))})})}var v=n(91906);function x(e){let{id:t,title:n,description:i,items:s,desktopCardsCount:c}=e;return(0,g.jsx)(r.A,{background:"gray",id:t,children:(0,g.jsxs)("div",{className:a()("ProcessStepsRow-module--layout--873f2","defaultSlider"),children:[(0,g.jsx)(o.A,{children:n}),(0,g.jsx)(l.A,{size:"lg",children:i}),(0,g.jsx)("div",{className:"ProcessStepsRow-module--cardsWrapper--fd953",children:(0,g.jsx)(b,{items:s,desktopCardsCount:c})})]})})}x.displayName="ProcessStepsRow";var y=(0,v.X)(x)},86424:function(e,t,n){n.d(t,{A:function(){return o}});n(96540);var i=n(75242),s=n(91906),a=n(74848);function r(e){let{title:t,subtitle:n,description:s,icons:r,certificateIDs:o,size:l,background:c,imgAlt:d,gatsbyImage:u,titleMod:m,handleIconClick:p,scrollerKey:h,button:g,modal:f}=e;const b=o||r?(null==o?void 0:o.length)||(null==r?void 0:r.length):null;return(0,a.jsx)(a.Fragment,{children:(0,a.jsx)(i.Ay,{id:"intro",background:c,imgAlt:d,gatsbyImage:u,scrollerKey:h,size:l,Content:(0,a.jsx)(i.UC,{title:t,subtitle:n,description:s,numberOfIcons:b,titleMod:m,size:l,button:g,modal:f}),Icons:o||r?(0,a.jsx)(i.FI,{className:"Intro-module--mobileHidden--64ddc",certificateIDs:o,list:r,handleIconClick:p}):null})})}r.displayName="Intro";var o=(0,s.X)(r)},90217:function(e,t,n){n.d(t,{A:function(){return i.A}});n(96540),n(86578),n(74848);var i=n(49635)},93432:function(e,t,n){n.r(t),n.d(t,{Head:function(){return j},default:function(){return w}});n(96540);var i=n(86424),s=n(79439),a=n(37998),r=n(38959),o=n(43437),l=n(38742),c=n(73132),d=n(1425),u=n(37902),m=n(45357),p=n(87494),h=n(80996),g=n(90217),f=n(10394),b=n(61868),v=n(48738),x=JSON.parse('{"d5":{"title":"Customer Experience Consultancy for UK Business | Andersen","description":"Improve business performance with Andersen’s customer experience consulting services. Optimise customer journeys, enhance engagement, and unlock new growth opportunities."},"Lv":{"title":"Customer Experience Consulting"},"UA":{"title":"Customer experience consulting improves user journeys and aligns digital experiences with customer expectations through conversion, omnichannel optimization, brand design, and product metrics."},"N4":{"title":"Drive growth and ROI through customer experience","items":[{"description":"Better customer journeys drive repeat purchases, upgrades, and loyalty program participation across touchpoints. This increases lifetime value by strengthening retention and reducing churn caused by friction points.","count":"20–35%","countDescription":"LTV growth"},{"description":"Clearer messaging and smoother conversion paths make marketing spend more efficient. Optimized journeys reduce acquisition costs by improving conversion rates and lowering wasted spend across channels.","count":"15–25%","countDescription":"lower CAC"},{"description":"Consistent service and intuitive digital interactions strengthen customer trust and advocacy. This drives higher Net Promoter Score by delivering seamless experiences that turn customers into brand advocates.","count":"10–25","countDescription":"NPS point gain"}]},"$p":{"title":"Customer experience consulting services","subtitle":"We combine CX expertise and enterprise delivery to help companies achieve 25–95% profit lift through 5% better retention and 10–25% conversion.","theme":"light","items":[{"title":"Orchestrate omnichannel customer experience","description":"We connect websites, mobile apps, CRM, support, social media, and offline touchpoints into one CX ecosystem. Clients achieve up to 15–25% better retention and higher customer satisfaction through seamless sales and service journeys.","experience":{"title":"Andersen can ensure:","list":["Channel mapping covering online, offline, sales, support, and service touchpoints;","Omnichannel alignment between CRM, support, marketing, sales, and digital systems;","Experience continuity improving retention, customer satisfaction, and engagement."]}},{"title":"Customer research and analytics","description":"We analyze how customers behave, what they expect, and where they face friction across products, services, and channels. This helps clients uncover the root causes of churn, weak engagement, and low conversion — resulting in retention improvements of up to 15–25% and conversion increases of 10–25% within 3–6 months.","experience":{"title":"We help with:","list":["Customer research based on interviews, surveys, usability testing, and feedback analysis;","Behavioral analytics covering funnels, cohorts, product usage, and support interactions;","Actionable insights translated into clear priorities for improving customer experience."]}},{"title":"CX audit and benchmarking","description":"We evaluate existing customer journeys, touchpoints, workflows, and interactions to identify where CX quality, speed, or consistency breaks down. This helps clients understand how their CX compares with competitors and industry standards — typically uncovering up to 20–40% friction reduction potential and up to 10–25% conversion lift potential.","experience":{"title":"Reach out to Andersen for:","list":["CX journey audits focused on friction points, weak touchpoints, and service gaps;","Benchmarking comparing your current customer experience against goals and competitor practices;","Action plan with high-impact changes, all mapped to key metrics, costs, and expected business value."]}},{"title":"Customer experience strategy","description":"We develop a practical CX strategy that connects business objectives, customer expectations, digital touchpoints, and service operations. This helps clients turn scattered initiatives into a roadmap for measurable growth — typically delivering up to 15–25% higher retention, up to 10–25% higher conversion rates, and up to a 10–25-point increase in NPS within 6–12 months, with support from our Product Design, Digital Marketing, and Visual & Branding Design team

1s.","experience":{"title":"Contact Andersen for:","list":["CX roadmap covering acquisition, activation, retention, referral, and revenue stages;","Experience principles that help teams deliver experiences consistently across channels;","Strategic priorities mapped to business goals, metrics, and expected value."]}},{"title":"CX design systems and standards","description":"We create CX design systems that unify interfaces, content, visual patterns, and interaction rules. This helps clients maintain consistency, accelerate delivery, and support long-term digital transformation.","experience":{"title":"Andersen is a match when you need:","list":["Design system setup with reusable components, UI rules, and accessibility standards;","Brand consistency guidelines covering visual, verbal, and interaction patterns;","Governance model for maintaining, updating, and scaling CX standards across teams."]}},{"title":"Product design expertise","description":"We design digital products and interfaces that prioritize usability, accessibility, and customer satisfaction. As a result, users typically complete tasks 25–40% faster, support tickets drop by 30–50%, and CSAT rises by 15–25 points within 3–6 months.","experience":{"title":"Contact Andersen for:","list":["UX/UI design focused on navigation, task flows, and customer effort reduction;","Prototyping and usability testing that validate designs before development;","Interface optimizations tied to KPIs, budget, and projected ROI."]}},{"title":"Digital marketing experience","description":"Your customers expect messages that feel relevant, timely, and human. We build lifecycle marketing programs that meet them where they are — across email, social, paid, and owned channels. The result: up to 25–50% more repeat purchases, up to 20–35% higher engagement rates, and up to 10–20% revenue growth within 6–9 months, driven by Digital Marketing experts who know how to turn insights into action.","experience":{"title":"What you\'ll get:","list":["Segmentation and journey-based messaging that speaks to each customer\'s needs;","Campaigns designed to acquire, retain, and win back high-value users;","Automation workflows aligned to strategic objectives, performance targets, and measurable outcomes."]}},{"title":"Visual and branding design","description":"Inconsistent visuals confuse customers and erode trust. We create cohesive brand systems that feel familiar across every touchpoint — from your website and app to emails, forms, and offline materials. Clients typically see 20–30% stronger brand recall, 15–25% higher form completion, and 10–25 point NPS gains within a year, with Visual & Branding Design teams ensuring every pixel reinforces your story.","experience":{"title":"Here\'s how we help:","list":["Brand guidelines that lock in colors, typography, tone, and visual language;","Cross-channel consistency so customers recognize you instantly, online and off;","Visual refinements driven by brand objectives, success metrics, and long-term value."]}}]},"pg":{"title":"Meet our Expert","expertDepartment":"design","achievements":[{"count":"20+","description":"years in leadership"},{"count":"180+","description":"projects led"},{"count":"200+","description":"experts managed"}],"description":"Igor leads Andersen\'s creative, design, and marketing teams, turning brand, CX, and growth goals into measurable results.","bullets":["Managing 200+ design, marketing, CX, and analytics experts;","Connecting brand, UX/UI, SEO, and paid media;","Turning research into digital experiences that drive revenue."]},"dt":{"title":"Customer experience success stories","description":"Explore how Andersen’s customer experience consultants help companies turn complex customer journeys, fragmented touchpoints, and service gaps into clearer, faster, and more engaging digital experiences.","items":[{"id":330,"project_url":"/project-cases/customer-service-engagement-via-salesforce","title":"Enhancing client engagement with Salesforce","description":"Andersen upgraded Salesforce Marketing and Service Cloud for a Swedish home services provider, unifying email, SMS, and push communications, improving order data access, raising agent productivity by 5%, and increasing NPS by 15%.","isNda":false,"country":"Sweden","logo":"https://content.andersenlab.com/common-data/white-logo/hemfrid/1742822109.svg","logo_color":"https://content.andersenlab.com/common-data/color-logo/hemfrid/1742822105.svg","img":{"desktop":"https://content.andersenlab.com/case/customer-service-engagement-via-salesforce/preview/desktop/1741170737.jpg","desktop_webp":"https://content.andersenlab.com/case/customer-service-engagement-via-salesforce/preview/desktop-webp/1741170737.webp","mobile":"https://content.andersenlab.com/case/customer-service-engagement-via-salesforce/preview/mobile/1741170741.jpg","mobile_webp":"https://content.andersenlab.com/case/customer-service-engagement-via-salesforce/preview/mobile-webp/1741170742.webp"}},{"id":274,"project_url":"/project-cases/patient-engagement-platform-pharma-giant","title":"Building a digital patient engagement platform","description":"Andersen built a secure, disease-agnostic patient engagement platform with personalized content, multi-channel messaging, and localized CMS capabilities, attracting 70,000 users in 6 months and achieving 77% 30-day retention.","isNda":true,"ndaCustomerDescription":"A US pharma leader offering life-saving treatments and research-driven innovation","country":"USA","logo":null,"logo_color":null,"img":{"desktop":"https://static.andersenlab.com/andersenlab/new-andersensite/cases/patient-engagement-platform-pharma-giant/preview-shots/medium.png","desktop_webp":"https://static.andersenlab.com/andersenlab/new-andersensite/cases/patient-engagement-platform-pharma-giant/preview-shots/medium.webp","mobile":"https://static.andersenlab.com/andersenlab/new-andersensite/cases/patient-engagement-platform-pharma-giant/preview-shots/small.png","mobile_webp":"https://static.andersenlab.com/andersenlab/new-andersensite/cases/patient-engagement-platform-pharma-giant/preview-shots/small.webp"}},{"id":219,"project_url":"/project-cases/super-e-banking-app-built-by-andersen","title":"Developing a feature-rich eBanking ecosystem","description":"Andersen helped a leading online bank build a personalized eBanking ecosystem with financial, lifestyle, marketplace, and voice assistant features, supporting 50% customer base growth and resolving 40% of chat requests in 40 seconds.","isNda":true,"ndaCustomerDescription":"An American online bank running its own e-finance ecosystem with multiple offerings","country":"USA","logo":"https://content.andersenlab.com/common-data/whiteLogo/TFinance/1722834424.svg","logo_color":"https://content.andersenlab.com/common-data/colorLogo/TFinance/1722834426.svg","img":{"desktop":"https://content.andersenlab.com/case/super-e-banking-app-built-by-andersen/preview/desktop/1710410804.jpg","desktop_webp":"https://content.andersenlab.com/case/super-e-banking-app-built-by-andersen/preview/desktop_webp/1710410816.webp","mobile":"https://content.andersenlab.com/case/super-e-banking-app-built-by-andersen/preview/mobile/1710410819.jpg","mobile_webp":"https://content.andersenlab.com/case/super-e-banking-app-built-by-andersen/preview/mobile_webp/1710410821.webp"}}]},"J5":{"title":"Measurable business value of CX consulting","subtitle":"Andersen\'s CX consulting helps companies drive 10–25% higher conversion, 10–25 point NPS growth, and 25–95% profit lift from 5% better retention — connecting research, design, and execution for measurable business outcomes.","items":[{"icon":"cost-optimization","title":"Improved conversion rates","de

1scription":"CX improvements remove barriers in forms, onboarding, product pages, checkout, and service touchpoints — lifting conversion by 10–25% and turning more visitors into paying customers. This drives more registrations, first purchases, consultation requests, and upgrades."},{"icon":"strategy","title":"Higher customer lifetime value (LTV)","description":"Turn CX into a growth engine — retaining 5% more customers can increase profits by up to 95%. A stronger CX ecosystem boosts repeat purchases, upgrades, loyalty participation, and engagement, increasing customer value while improving satisfaction and trust."},{"icon":"efficiency","title":"Reduced customer acquisition costs (CAC)","description":"Lower CAC by up to 15–25% through clearer messaging, optimized customer paths, and consistent omnichannel experiences that improve conversion efficiency. This helps companies attract and convert customers more efficiently across digital and offline channels."},{"icon":"blockchain-transparency","title":"Increased customer retention","description":"Better customer journeys reduce friction across onboarding, service, support, and repeat interactions. This helps you keep more customers, strengthen long-term customer loyalty and trust, and reduce churn caused by unresolved pain points or inconsistent experiences."},{"icon":"flexibility","title":"Higher product adoption and usage","description":"Customer research, onboarding optimization, and usability improvements help users understand product value — boosting activation by up to 20–40% and feature adoption by up to 15–25%. This increases engagement while reducing confusion and early drop-off."},{"icon":"trading","title":"Higher customer satisfaction (CSAT/NPS)","description":"Consistent service, faster responses, and intuitive digital interactions strengthen how customers perceive your brand — lifting CSAT by up to 15–25 points and NPS by up to 10–25 points. This builds lasting trust and loyalty across the full customer lifecycle and key touchpoints."},{"icon":"risk-reduction","title":"Data-driven decision making","description":"Customer experience consulting services give you the insights and key metrics needed to prioritize CX improvements. Teams can identify root causes, assess performance, and invest in what creates value, improving customer satisfaction and supporting measurable business goals over time."}],"alert":{"text":"Entrust your CX initiatives to our domain experts.","btnText":"Request consultation"}},"qb":{"title":"Why choose Andersen as your customer experience consultant","subtitle":"Our team combine CX expertise and enterprise delivery to help companies achieve 25–95% profit lift through 5% better retention and 10–25% conversion gains. Unlike other customer experience consulting companies, we connect insights with execution.","withAlert":false,"items":[{"title":"Cross-team alignment","description":"We align product, design, marketing, sales, support, and technology teams around shared business goals, CX priorities, and key metrics. This helps companies reduce silos, accelerate implementation, and deliver more consistent experiences across every touchpoint."},{"title":"Full-funnel CX analysis","description":"We assess customer journeys across awareness, acquisition, activation, retention, referral, and revenue stages. This helps clients identify friction points, uncover opportunities, and prioritize the improvements with the greatest impact on engagement, conversion, and profitability."},{"title":"Decisions based on VoC","description":"We combine Voice of the Customer data with behavioral analytics, surveys, interviews, usability testing, and support feedback. This allows our customer experience experts to identify root causes, validate assumptions, and recommend improvements based on real needs."},{"title":"Enterprise-grade delivery","description":"Andersen brings together strategy, design, engineering, analytics, and delivery expertise to support complex CX initiatives at scale. Our customer experience consultancy approach helps clients implement secure, scalable, and measurable improvements."},{"title":"CX maturity assessment","description":"We help companies with limited CX experience understand how their customer journeys, data, tools, and team

1s work today. Andersen identifies gaps in research, analytics, measurement, and ownership, then defines the first practical steps for building a structured CX approach."},{"title":"Data-driven CX foundation","description":"We connect customer feedback, behavioral data, operational signals, and business metrics into a measurement framework. Clients learn which CX indicators to track and prioritize improvements based on customer needs and measurable business impact."}]},"tV":{"title":"Recognized Design Excellence","subtitle":"We take pride in being consistently recognized by independent organizations for our design expertise, reliable delivery, and ability to create high-quality digital experiences that support measurable business value.","items":[{"icon":{"src":"https://static.andersenlab.com/andersenlab/new-andersensite/design-services-page/awards/nng-color.svg","alt":"Nielsen Norman Group"},"title":"Nielsen Norman Group","description":"Andersen’s talent is certified in UX design expertise and advanced practical skills."},{"icon":{"src":"https://content.andersenlab.com/certificate/preview/1772467930.svg","alt":"CSS Design Awards"},"title":"CSS Design Awards","description":"Andersen’s team is acknowledged for high-quality design in delivered solutions."},{"icon":{"src":"https://static.andersenlab.com/andersenlab/new-andersensite/design-services-page/awards/iaap-color.svg","alt":"IAAP"},"title":"IAAP","description":"Andersen is recognized for creating accessible products and services."}]},"Yq":{"title":"Testimonials","description":"Our clients rely on Andersen’s customer experience consultants to improve digital journeys, streamline interactions, and deliver measurable gains in customer satisfaction, engagement, and business performance."},"hc":{"title":"End-to-end customer experience consulting process","description":"Andersen\'s customer experience consultants turn research and strategy into practical improvements, stage by stage across the customer journey.","desktopCardsCount":3,"items":[{"isLabel":false,"title":"CX assessment","description":"We start with discovery, combining research, audits, journey mapping, and feedback analysis to understand customer expectations and identify where change creates the most value. These insights shape practical improvements and guide the customer experience strategy."},{"isLabel":false,"title":"Kickoff and stakeholder alignment","description":"We interview stakeholders and align teams around project priorities, scope, constraints, and expected outcomes. This creates a shared understanding of CX goals and supports faster, more consistent decision-making."},{"isLabel":false,"title":"Customer journey audit","description":"We use analytics to assess customer journeys across awareness, acquisition, activation, retention, referral, and revenue. This helps clients identify friction points, service gaps, and missed opportunities across digital and offline touchpoints."},{"isLabel":false,"title":"Branding and marketing research","description":"We assess brand perception, market trends, competitor practices, messaging, and visual identity across customer-facing channels. Insights inform prototypes and help create experiences that resonate with the target audience."},{"isLabel":false,"title":"CX strategy development","description":"We translate research f

1indings into a practical CX strategy with clear actions and measurable outcomes. Clients receive a roadmap aligned with business goals, strategic priorities, available resources, and key performance metrics."},{"isLabel":false,"title":"Experience optimization implementation","description":"We turn the CX roadmap into changes across interfaces, service workflows, operations, and supporting tech systems. Testing and measurement help refine improvements and deliver more consistent experiences."}]},"oC":{"title":"Identify friction points in customer journeys and prioritize improvements that strengthen retention and drive measurable business results.","buttonText":"Request consultation"},"JL":{"title":"FAQ","accordionInfo":[{"title":"What is customer experience consulting?","description":"It helps companies identify friction points, improve customer journeys, and align products, services, and communication channels with user needs. A CX consultant combines research and experience design to provide practical advice on how to transform customer-facing processes and deliver exceptional customer experiences that support measurable business outcomes."},{"title":"What role does technology play in customer experience?","description":"Technology connects data, automates interactions, and speeds up service across digital and offline channels. The right tools, systems, and frameworks let teams answer consistently and give employees one view of each interaction;

1 technology providers and platform partners keep that infrastructure scalable across the organization.<br>Key examples:<ul><li>CRM platforms that unify customer data and history;</li><li>Analytics that reveal drop-off points;</li><li>Automation tools that speed up responses;</li><li>Self-service platforms for common issues.</li></ul>"},{"title":"How does omnichannel strategy improve CX?","description":"An omnichannel strategy connects websites, mobile apps, CRM platforms, support teams, social media, and offline touchpoints into one consistent ecosystem. This allows customers to move between channels without losing context and helps companies maintain service excellence across every interaction.\\nIn today\'s environment, customers expect seamless experiences regardless of where the interaction begins. Companies that align their channels can reduce friction, improve response times, strengthen engagement, and deliver more consistent experiences."},{"title":"How to effectively measure and analyze customer experience?","description":"Effective CX measurement combines customer feedback with behavioral and operational data.<br>When assessing CX performance, companies should track:<ul><li>CSAT and NPS for satisfaction and willingness to recommend;</li><li>Customer Effort Score for key actions;</li><li>Retention and churn rates;</li><li>Conversion rates across acquisition and activation;</li><li>Customer lifetime value;</li><li>Support response and resolution times.</li></ul>A customer experience consultancy can turn these metrics into insights, highlight costly challenges, and help employees and partners align around the right measurement frameworks."},{"title":"How does CX consulting impact business performance?","description":"Customer experience consulting services connect customer insights with practical changes across products, services, and operations. By defining priorities, implementing targeted improvements, and measuring results, companies can increase retention, improve conversion, reduce acquisition costs, and create more long-term value.\\nAndersen\'s experts can work alongside your internal teams to make sure CX initiatives support growth rather than consume time and money without clear outcomes."},{"title":"Why is customer experience a competitive advantage?","description":"Customers increasingly compare brands based on convenience, speed, personalization, and service quality, not only price or product features. In a highly competitive world, companies that deliver consistent and intuitive experiences can stand out from the competition, strengthen loyalty, and support sustainable success.\\nUnlike narrowly focused customer experience consulting companies, Andersen combines strategy, design, technology, and hands-on implementation. This proven approach helps companies turn CX into a practical source of differentiation and business value."}]},"_v":{"title":"Order a free CX audit"}}'),y=n(74848);function w(e){let{data:{introImagesJson:t},pageContext:{pagePath:n}}=e;return(0,y.jsxs)(y.Fragment,{children:[(0,y.jsx)(i.A,{...x.Lv,gatsbyImage:t}),(0,y.jsxs)(s.A,{paddingDisable:"top",children:[(0,y.jsx)(a.A,{...x.UA}),(0,y.jsx)(r.A,{...x.N4}),(0,y.jsx)(o.A,{...x.$p}),(0,y.jsx)(l.A,{...x.pg}),(0,y.jsx)(c.A,{...x.dt}),(0,y.jsx)(d.A,{...x.J5}),(0,y.jsx)(u.A,{...x.qb}),(0,y.jsx)(m.A,{...x.tV}),(0,y.jsx)(p.A,{...x.Yq,pageKey:n}),(0,y.jsx)(h.A,{...x.hc}),(0,y.jsx)(g.A,{...x.oC}),(0,y.jsx)(f.A,{...x.JL}),(0,y.jsx)(b.A,{...x._v})]})]})}const j=e=>{let{location:t}=e;return(0,y.jsx)(v.A,{...x.d5,...t})}}}]);
2//# sourceMappingURL=component---src-pages-uk-services-customer-experience-consulting-index-jsx-98a9f5e7929a554227d1.js.map