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https://easygap.co.uk/contact

html easygap.co.uk collected 2026-10-04 13:23:38 UTC 80,637 bytes, 1,302 lines download raw bytes

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9        <meta name="csrf-token" content="FtCxosJwKrh6Cb3FgQQTDb5FxbaG1MHKzMupoBKL">
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11        <title>Leave a Message</title>
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16        <meta name="description" content="Contact Us" />
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33        <div id="app">
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36            <span style="display:none;" id="vars" data-feefo-identifier="easygap"></span>
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39            <div id="overlay"></div>
40            
41            <div id="leftcornerimage">
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50    <img width="99999" height="99999" style="pointer-events: none; position: absolute; top: 0; left: 0; width: 99vw; height: 99vh; max-width: 99vw; max-height: 99vh;" src="data:image/svg+xml;base64,PD94bWwgdmVyc2lvbj0iMS4wIiBlbmNvZGluZz0iVVRGLTgiPz48c3ZnIHdpZHRoPSI5OTk5OXB4IiBoZWlnaHQ9Ijk5OTk5cHgiIHZpZXdCb3g9IjAgMCA5OTk5OSA5OTk5OSIgdmVyc2lvbj0iMS4xIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHhtbG5zOnhsaW5rPSJodHRwOi8vd3d3LnczLm9yZy8xOTk5L3hsaW5rIj48ZyBzdHJva2U9Im5vbmUiIGZpbGw9Im5vbmUiIGZpbGwtb3BhY2l0eT0iMCI+PHJlY3QgeD0iMCIgeT0iMCIgd2lkdGg9Ijk5OTk5IiBoZWlnaHQ9Ijk5OTk5Ij48L3JlY3Q+IDwvZz4gPC9zdmc+" alt="container image">
51    <div class="container">
52        
53        <div class="row top">
54            
55            <a href="https://easygap.co.uk">
56                <img src="/img/logo.svg" alt="Total Loss" id="logo" />
57            </a>
58            
59            <p class="contact-btn"></p>
60            
61            <div class="right-section">
62                <p>
63                    Call Monday-Friday 9am - 5pm Closed Weekends &amp; Bank Holidays, 56 Hamilton Square
64
65                                    </p>
66                <div class="numbers">
67                    <a class="phone-number" href="tel:08001954926"><span data-deferred-bg-image="/img/icons/blue-mobile.svg"></span> 0800 195 4926</a>
68                    <a class="phone-number" href="tel:01516477556"><span data-deferred-bg-image="/img/icons/blue-phone.svg"></span> 0151 647 7556</a>
69                </div>
70            </div>
71            
72            <span id="menu-toggle"></span>
73        </div>
74    </div>
75    <div class="menu-wrapper">
76        <div class="container">
77            
78            <nav>
79    <div class="left">
80        <ul>
81            <li>
82                <a class="home" href="https://easygap.co.uk" aria-label="home">
83                    <img src="/img/icons/blue-house.svg" alt="Easygap Home">
84                </a>
85            </li>
86                            
87                <li class="has-submenu">
88                    <a href="https://easygap.co.uk/other-insurance/844">Other Insurance</a>
89
90                                            <ul class="submenu">
91                                                            <li>
92                                    <a href="https://easygap.co.uk/motor-excess-insurance/927">Motor Excess Insurance</a>
93                                </li>
94                                                            <li>
95                                    <a href="https://easygap.co.uk/tyre-insurance/928">Tyre Insurance</a>
96                                </li>
97                                                            <li>
98                                    <a href="https://easygap.co.uk/tyre-and-alloy-wheel-insurance/929">Tyre and Alloy Wheel Insurance</a>
99                                </li>
100                                                            <li>
101                                    <a href="https://easygap.co.uk/smartcare-cosmetic-insurance/930">SMARTCARE Cosmetic Insurance</a>
102                                </li>
103                                                            <li>
104                                    <a href="https://easygap.co.uk/alloy-wheel-insurance/962">Alloy Wheel Insurance</a>
105                                </li>
106                                                    </ul>
107                                    </li>
108                            
109                <li class="has-submenu">
110                    <a href="https://easygap.co.uk/gap-insurance/919">Gap Insurance</a>
111
112                                            <ul class="submenu">
113                                                            <li>
114                                    <a href="https://easygap.co.uk/combined-return-to-invoice-gap-insurance/920">Combined Return to Invoice Gap Insurance</a>
115                                </li>
116                                                            <li>
117                                    <a href="https://easygap.co.uk/contract-hire-lease-gap-insurance/921">Contract Hire  / Lease Gap Insurance</a>
118                                </li>
119                                                            <li>
120                                    <a href="https://easygap.co.uk/motorhome-gap-insurance/923">Motorhome Gap Insurance</a>
121                                </li>
122                                                            <li>
123                                    <a href="https://easygap.co.uk/taxi-gap-insurance/924">Taxi GAP Insurance</a>
124                                </li>
125                                                            <li>
126                                    <a href="https://easygap.co.uk/motorbike-and-scooter-gap-insurance/934">Motorbike and Scooter Gap Insurance</a>
127                                </li>
128                                                            <li>
129                                    <a href="https://easygap.co.uk/when-wont-your-easygap-motorbike-gap-insurance-se/950">When won&#039;t your EasyGap Motorbike Gap insurance se</a>
130                                </li>
131                                                            <li>
132                                    <a href="https://easygap.co.uk/gap-insurance-quotes-by-manufacturer/960">Gap Insurance Quotes by Manufacturer</a>
133                                </li>
134                                                            <li>
135                                    <a href="https://easygap.co.uk/return-to-invoice-financial-shortfall-gap/961">Return to Invoice &amp; Financial Shortfall Gap </a>
136                                </li>
137                                                    </ul>
138                                    </li>
139                            
140                <li class="">
141                    <a href="https://easygap.co.uk/make-a-claim/931">Make a claim</a>
142
143                                    </li>
144            
145                    </ul>
146    </div>
147
148    <div class="right">
149        <ul>
150            <li class="my-account">
151                <a href="/account">My Easy Gap</a>
152            </li>
153            <li class="get-a-quote has-submenu">
154                <a href="https://easygap.co.uk/additional-cover/844">Get A Quote</a>
155                <ul class="submenu">
156                                            
157                        <li><a href="/quote/10">Alloy Wheel Insurance </a></li>
158                                            
159                        <li><a href="/quote/12">Motor Excess Insurance</a></li>
160                                            
161                        <li><a href="/quote/18">Gap Insurance </a></li>
162                                            
163                        <li><a href="/quote/19">Smart Care Cosmetic &amp; Alloy Wheel Insurance </a></li>
164                                            
165                        <li><a href="/quote/20">Tyre &amp; Alloy Wheel Insurance </a></li>
166                                            
167                        <li><a href="/quote/21">Tyre Insurance</a></li>
168                                        <li>
169                        <a href="/contact">
170                            <i class="fa fa-phone"></i>
171                            Contact Us
172                        </a>
173                    </li>
174                </ul>
175            </li>
176        </ul>
177    </div>
178</nav>
179
180<div id="menu-overlay"></div>
181        </div>
182    </div>
183    
184    <div id="mobile-number-banner">
185        <div class="container">
186            <div class="row-flex">
187                
188                <span class="mobile"></span>
189                
190                <div class="text">
191                    <a href="tel:08001954926">0800 195 4926</a>
192                    <hr>
193                    <p class="opening-times">Call Monday-Friday 9am - 5pm Closed Weekends &amp; Bank Holidays</p>
194                                    </div>
195            </div>
196        </div>
197    </div>
198</header>            
199                <main id="contact">
200        <div class="container">
201            <div class="row-12">
202                <div class="content w-12 w-lt-9 w-ld-10">
203                    
204                    <h1>Contact Us</h1>
205
206                    <h2><span style="font-size:16px"><strong><span style="font-size:14px">Contact&nbsp;Customer Services on either</span> <span style="font-size:28px"><span style="color:#283d81">0800 195 4926 | 0151 647 7556 </span></span></strong></span></h2>
207
208<h2><span style="font-size:16px"><strong><span style="font-size:22px"><span style="font-size:14px">Lines open: Mon-Fri: 9am - 5pm | Bank Holidays &amp; Weekends - Closed</span></span></strong></span></h2>
209
210<p><span style="font-size:16px"><strong><span style="font-size:22px"><span style="font-size:14px">You can write to us at: Aequitas Automotive Ltd, Aequitas House, 56 Hamilton Square, Birkenhead, Merseyside, CH41 5AS </span></span></strong></span></p>
211
212<hr />
213<h2>&nbsp;</h2>
214
215<h2><span style="font-size:22px"><span style="color:#283d81"><strong>Leave a Message</strong></span></span></h2>
216
217<p>&nbsp;</p>
218
219<p><strong>Contact a member of the customer service team by writing a message below.</strong></p>
220
221<p>&nbsp;</p>
222
223<p><span style="font-size:16px">A member of the team will either respond via email or via the contact telephone numbers provided.</span></p>
224
225<p><span style="font-size:16px">If you would prefer for a team member to call you, please state so within the message. </span></p>
226
227<p>&nbsp;</p>
228
229<p><span style="font-size:16px"><strong>Simply, fill in your name and contact details, type your message and click the send button.</strong></span></p>
230
231
232                    <form method="post" action="https://easygap.co.uk/contact">
233                        <input type="hidden" name="_token" value="FtCxosJwKrh6Cb3FgQQTDb5FxbaG1MHKzMupoBKL">                        <div class="row-12">
234                            <div class="w-10 w-t-2 w-lt-3 w-d-2">
235                                <label for="name">Your Name</label>
236                            </div>
237                            <div class="w-12 w-t-10 w-lt-9 w-d-6">
238                                <input type="text" name="name" value="" required>
239                            </div>
240                        </div>
241
242                        <div class="row-12">
243                            <div class="w-10 w-t-2 w-lt-3 w-d-2">
244                                <label for="email">Email Address</label>
245                            </div>
246                            <div class="w-12 w-t-10 w-lt-9 w-d-6">
247                                <input type="email" name="email" value="" required>
248                            </div>
249                        </div>
250
251                        <div class="row-12">
252                            <div class="w-10 w-t-2 w-lt-3 w-d-2">
253                                <label for="telephone">Telephone</label>
254                            </div>
255                            <div class="w-12 w-t-10 w-lt-9 w-d-6">
256                                <input type="text" name="telephone" value="" required>
257                            </div>
258                        </div>
259
260                        <div class="row-12">
261                            <div class="w-10 w-t-2 w-lt-3 w-d-2">
262                                <label for="message">Message</label>
263                            </div>
264                            <div class="w-12 w-t-10 w-lt-9 w-d-6">
265                                <textarea name="message" required></textarea>
266                            </div>
267                        </div>
268
269                        <div class="row-12">
270                            <div class="w-10 w-t-2 w-lt-3 w-d-2">
271                                <label for="recaptcha">Security Code</label>
272                            </div>
273                            <div class="w-12 w-t-10 w-lt-9 w-d-6">
274                                <!-- Recaptcha -->
275                                <div class="recaptcha" data-sitekey="6LdPCLIaAAAAAH6H_AG7s3YCUZG-KDabKte7QXqA"></div>
276                            </div>
277                        </div>
278
279                        <div class="row-12">
280                            <div class="w-12">
281                                <button type="submit">Send Message</button>
282                            </div>
283                        </div>
284
285                    </form>
286                </div>
287
288                <div id="sidebar" class="w-12 w-lt-3 w-ld-2">
289                    <div class="sidebar-box" id="basket-box">
290        <div class="header">Basket</div>
291
292        <div class="content">
293            <p>Please select some policies.</p>
294        </div>
295    </div>
296
297<div class="sidebar-box" id="paypal-message-box">
298    <div class="header">Spread Your Payments</div>
299
300    <div class="content">
301        <div data-pp-message data-pp-amount="0"></div>
302    </div>
303</div>
304
305<div class="sidebar-box">
306    <div class="header">Need Some Help?</div>
307
308    <div class="content">
309        <img src="/img/logo.png" alt="Need some help?">
310        <h3>HELP CENTRE</h3>
311        <p>We are here to help! Search our help centre for any questions you may have.</p>
312        <input type="text" id="sidebarSearch" name="search" value="">
313        <div class="search-results" id="sidebarSearchResults">
314                            <div class="w-12 faq-block hide">
315                    <h4>Acasta European Insurance Company Limited?</h4>
316                    
317                                            <div class="faq-question hide">
318                            <h5>
319                                Who are Acasta European Insurance Company Limited
320                                <span data-deferred-bg-image="/img/icons/green-chevron.svg"></span>
321                            </h5>
322                            <div class="faq-answer">
323                                <p class="answer">Acasta European Insurance Company Limited is the underwriter of any policy purchased from Easy Gap Insurance from Feb 2020 until the 7th of February 2024. While they still continue to underwrite our tyre, alloy, scratch and dent and smart Care, they do not underwrite any Gap Insurance policy purchased from us. </p>
324                            </div>
325                        </div>
326                                            <div class="faq-question hide">
327                            <h5>
328                                Are Acasta Regulated by the FCA?
329                                <span data-deferred-bg-image="/img/icons/green-chevron.svg"></span>
330                            </h5>
331                            <div class="faq-answer">
332                                <p class="answer">Yes they are regulated by the FCA. Their official Title is Acasta European Insurance Company Limited and their FCA number is 456936.</p>
333                            </div>
334                        </div>
335                                            <div class="faq-question hide">
336                            <h5>
337                                So do Acasta Underwrite my Easy Gap Policy?
338                                <span data-deferred-bg-image="/img/icons/green-chevron.svg"></span>
339                            </h5>
340                            <div class="faq-answer">
341                                <p class="answer">Acasta underwrote all Gap Insurance policies purchased from us until the 7th of February 2024. Since then, Financial &amp; Legal Insurance Company Limited has been the underwriter behind your Easy Gap Policy.</p>
342                            </div>
343                        </div>
344                                    </div>
345                            <div class="w-12 faq-block hide">
346                    <h4>Spectrum Insurance Services Ltd?</h4>
347                    
348                                            <div class="faq-question hide">
349                            <h5>
350                                Who are Spectrum Insurance Service?
351                                <span data-deferred-bg-image="/img/icons/green-chevron.svg"></span>
352                            </h5>
353                            <div class="faq-answer">
354                                <p class="answer">Spectrum are a specialized claims team who are nominated by Acasta to make sure that any claim you make is dealt with in accordance with your policy terms and conditions. </p>
355                            </div>
356                        </div>
357                                            <div class="faq-question hide">
358                            <h5>
359                                Where are Spectrum based?
360                                <span data-deferred-bg-image="/img/icons/green-chevron.svg"></span>
361                            </h5>
362                            <div class="faq-answer">
363                                <p class="answer">Spectrum are based in Sheffield.</p>
364                            </div>
365                        </div>
366                                            <div class="faq-question hide">
367                            <h5>
368                                What is Spectrum&#039;s telephone number?
369                                <span data-deferred-bg-image="/img/icons/green-chevron.svg"></span>
370                            </h5>
371                            <div class="faq-answer">
372                                <p class="answer">Spectrum&#039;s telephone number is 01143219877.</p>
373                            </div>
374                        </div>
375                                            <div class="faq-question hide">
376                            <h5>
377                                Can I email Spectrum?
378                                <span data-deferred-bg-image="/img/icons/green-chevron.svg"></span>
379                            </h5>
380                            <div class="faq-answer">
381                                <p class="answer">Yes you can their email address is <a href="/cdn-cgi/l/email-protection" class="__cf_email__" data-cfemail="2f4c434e46425c6f5c5f4a4c5b5d5a424c40594a5d014c40015a44">[email&#160;protected]</a></p>
382                            </div>
383                        </div>
384                                    </div>
385                            <div class="w-12 faq-block hide">
386                    <h4>Aequitas Automotive Limited?</h4>
387                    
388                                            <div class="faq-question hide">
389                            <h5>
390                                Who are Aequitas Automotive Limited?
391                                <span data-deferred-bg-image="/img/icons/green-chevron.svg"></span>
392                            </h5>
393                            <div class="faq-answer">
394                                <p class="answer">We are the insurance broker who provides your policy.</p>
395                            </div>
396                        </div>
397                                            <div class="faq-question hide">
398                            <h5>
399                                Are Aequitas Automotive Regulated?
400                                <span data-deferred-bg-image="/img/icons/green-chevron.svg"></span>
401                            </h5>
402                            <div class="faq-answer">
403                                <p class="answer">Yes we are directly authorised by the FCA and our FRN is 821163</p>
404                            </div>
405                        </div>
406                                            <div class="faq-question hide">
407                            <h5>
408                                Where are Aequitas based?
409                                <span data-deferred-bg-image="/img/icons/green-chevron.svg"></span>
410                            </h5>
411                            <div class="faq-answer">
412                                <p class="answer">We are based in a beautiful grade 1 listed Georgian building. Aequitas House, 56 Hamilton Square, Birkenhead, Wirral CH41 5AS.</p>
413                            </div>
414                        </div>
415                                            <div class="faq-question hide">
416                            <h5>
417                                What is Aequitas&#039;s telephone number?
418                                <span data-deferred-bg-image="/img/icons/green-chevron.svg"></span>
419                            </h5>
420                            <div class="faq-answer">
421                                <p class="answer">You can call us on either our freephone number 0800 195 4926 or our landline number 0151 647 7556. </p>
422                            </div>
423                        </div>
424                                            <div class="faq-question hide">
425                            <h5>
426                                How long have Aequitas been trading?
427                                <span data-deferred-bg-image="/img/icons/green-chevron.svg"></span>
428                            </h5>
429                            <div class="faq-answer">
430                                <p class="answer">We have been around since 2010 and this year is our 10th anniversary. ( current as of 2020 ) </p>
431                            </div>
432                        </div>
433                                            <div class="faq-question hide">
434                            <h5>
435                                Do you pay your staff commission?
436                                <span data-deferred-bg-image="/img/icons/green-chevron.svg"></span>
437                            </h5>
438                            <div class="faq-answer">
439                                <p class="answer">No none of our staff are paid commission when they provide a policy for you. </p>
440                            </div>
441                        </div>
442                                            <div class="faq-question hide">
443                            <h5>
444                                How do you pay your staff?
445                                <span data-deferred-bg-image="/img/icons/green-chevron.svg"></span>
446                            </h5>
447                            <div class="faq-answer">
448                                <p class="answer">All of our staff are salaried and any bonuses they get are based on rates of customer service.</p>
449                            </div>
450                        </div>
451                                            <div class="faq-question hide">
452                            <h5>
453                                Are you member of BIBA?
454                                <span data-deferred-bg-image="/img/icons/green-chevron.svg"></span>
455                            </h5>
456                            <div class="faq-answer">
457                                <p class="answer">Yes we are proud to be member of BIBA and our BIBA number is 006652.</p>
458                            </div>
459                        </div>
460                                            <div class="faq-question hide">
461                            <h5>
462                                Are you regulated by the ICO?
463                                <span data-deferred-bg-image="/img/icons/green-chevron.svg"></span>
464                            </h5>
465                            <div class="faq-answer">
466                                <p class="answer">Yes we are regulated by the ICO and our number is Z2455374 you can verify this by calling them on 0303 123 1113</p>
467                            </div>
468                        </div>
469                                            <div class="faq-question hide">
470                            <h5>
471                                Are you registered with Companies House?
472                                <span data-deferred-bg-image="/img/icons/green-chevron.svg"></span>
473                            </h5>
474                            <div class="faq-answer">
475                                <p class="answer">Yes we are and our company number is 7347606.</p>
476                            </div>
477                        </div>
478                                    </div>
479                            <div class="w-12 faq-block hide">
480                    <h4>Return to Invoice Gap Insurance?</h4>
481                    
482                                            <div class="faq-question hide">
483                            <h5>
484                                What is Return to Invoice Gap Insurance?
485                                <span data-deferred-bg-image="/img/icons/green-chevron.svg"></span>
486                            </h5>
487                            <div class="faq-answer">
488                                <p class="answer">Return to invoice gap insurance is a policy that will pay the difference between your own insurance companies market value settlement of your vehicle on the day it was written off and the original amount that you paid for your vehicle or the amount outstanding on finance - Which ever is the higher. </p>
489                            </div>
490                        </div>
491                                            <div class="faq-question hide">
492                            <h5>
493                                What is your price lower than others?
494                                <span data-deferred-bg-image="/img/icons/green-chevron.svg"></span>
495                            </h5>
496                            <div class="faq-answer">
497                                <p class="answer">We use differences in taxation, our buying power and the fact that no-one is commission based to make sure that our prices are some of if not the most inexpensive in the market. No hidden get out clauses or magic wands just real value for money. </p>
498                            </div>
499                        </div>
500                                            <div class="faq-question hide">
501                            <h5>
502                                What is IPT?
503                                <span data-deferred-bg-image="/img/icons/green-chevron.svg"></span>
504                            </h5>
505                            <div class="faq-answer">
506                                <p class="answer">IPT is a taxation which is charged on all gap insurance. It full name is Insurance Premium Tax. Don&#039;t worry all the prices we show on our system are inclusive of IPT so there is nothing more to pay. </p>
507                            </div>
508                        </div>
509                                            <div class="faq-question hide">
510                            <h5>
511                                Will you cover all named drivers?
512                                <span data-deferred-bg-image="/img/icons/green-chevron.svg"></span>
513                            </h5>
514                            <div class="faq-answer">
515                                <p class="answer">Yes, as long as they are over 18 with a full UK licence and are named on your insurance policy as a named driver. </p>
516                            </div>
517                        </div>
518                                            <div class="faq-question hide">
519                            <h5>
520                                Do you cover Drink Driving?
521                                <span data-deferred-bg-image="/img/icons/green-chevron.svg"></span>
522                            </h5>
523                            <div class="faq-answer">
524                                <p class="answer">No sorry we don&#039;t and we would recommend that you check your own motor insurance as we would be doubtful that they would either.</p>
525                            </div>
526                        </div>
527                                            <div class="faq-question hide">
528                            <h5>
529                                Do you cover my Motor Insurance Excess?
530                                <span data-deferred-bg-image="/img/icons/green-chevron.svg"></span>
531                            </h5>
532                            <div class="faq-answer">
533                                <p class="answer">Yes we would cover up to £250 of your own motor insurance companies excess in the event that you needed to make a gap insurance claim.</p>
534                            </div>
535                        </div>
536                                            <div class="faq-question hide">
537                            <h5>
538                                Do you cover Motor Trade policies?
539                                <span data-deferred-bg-image="/img/icons/green-chevron.svg"></span>
540                            </h5>
541                            <div class="faq-answer">
542                                <p class="answer">No sorry we don&#039;t. You must have fully comprehensive insurance that covers you back to the market value of your vehicle. </p>
543                            </div>
544                        </div>
545                                            <div class="faq-question hide">
546                            <h5>
547                                Do you pay for a hire car?
548                                <span data-deferred-bg-image="/img/icons/green-chevron.svg"></span>
549                            </h5>
550                            <div class="faq-answer">
551                                <p class="answer">No sorry we will not pay any additional costs associated with you not having your vehicle. </p>
552                            </div>
553                        </div>
554                                            <div class="faq-question hide">
555                            <h5>
556                                Do you cover Negative Equity from my old car?
557                                <span data-deferred-bg-image="/img/icons/green-chevron.svg"></span>
558                            </h5>
559                            <div class="faq-answer">
560                                <p class="answer">No sorry we do not cover any negative equity which you have bought forward from your old vehicle.</p>
561                            </div>
562                        </div>
563                                            <div class="faq-question hide">
564                            <h5>
565                                Do you cover me outside the UK?
566                                <span data-deferred-bg-image="/img/icons/green-chevron.svg"></span>
567                            </h5>
568                            <div class="faq-answer">
569                                <p class="answer">Yes, if you are buying gap insurance, you are covered in Great Britain and Northern Ireland as well as any other European Community Member country for a maximum of 90 days in any 12-month period. All other policies are limited to within the UK.</p>
570                            </div>
571                        </div>
572                                            <div class="faq-question hide">
573                            <h5>
574                                Who do I call when i need to make a claim?
575                                <span data-deferred-bg-image="/img/icons/green-chevron.svg"></span>
576                            </h5>
577                            <div class="faq-answer">
578                                <p class="answer">Please call the claims team number listed on your policy documents. For more information please look at the how to make a claim page.</p>
579                            </div>
580                        </div>
581                                            <div class="faq-question hide">
582                            <h5>
583                                Do you cover maintenance charges?
584                                <span data-deferred-bg-image="/img/icons/green-chevron.svg"></span>
585                            </h5>
586                            <div class="faq-answer">
587                                <p class="answer">No if you have a contract hire / lease hire vehicle then we will not cover maintenance elements of your payment as in most cases you should be able to cancel these with no penalties. ( please check with your lease company ) </p>
588                            </div>
589                        </div>
590                                            <div class="faq-question hide">
591                            <h5>
592                                Do you cover track day?
593                                <span data-deferred-bg-image="/img/icons/green-chevron.svg"></span>
594                            </h5>
595                            <div class="faq-answer">
596                                <p class="answer">No sorry we can not cover vehicles used for track days, pace making or competitions.</p>
597                            </div>
598                        </div>
599                                            <div class="faq-question hide">
600                            <h5>
601                                Do you cover Taxis?
602                                <span data-deferred-bg-image="/img/icons/green-chevron.svg"></span>
603                            </h5>
604                            <div class="faq-answer">
605                                <p class="answer">Yes as long as you have clicked to say that you will be using your vehicle as a taxi then yes we can cover you. ( your policy will show as a Taxi return to invoice policy ) </p>
606                            </div>
607                        </div>
608                                            <div class="faq-question hide">
609                            <h5>
610                                How long do i have to buy my policy?
611                                <span data-deferred-bg-image="/img/icons/green-chevron.svg"></span>
612                            </h5>
613                            <div class="faq-answer">
614                                <p class="answer">To qualify for a Gap Insurance policy you must have purchased your vehicle within the last 180 days. For Tyre, Alloy or Smart Care policies you must have purchased your vehicle within the last 30 days.</p>
615                            </div>
616                        </div>
617                                            <div class="faq-question hide">
618                            <h5>
619                                Can I transfer my policy?
620                                <span data-deferred-bg-image="/img/icons/green-chevron.svg"></span>
621                            </h5>
622                            <div class="faq-answer">
623                                <p class="answer">Yes, you can transfer your policy to your next eligible vehicle, provided that your new vehicle is within the same price banding. Please remember that we have other options, so why not call and speak to a member of the team on 0800 195 4926?</p>
624                            </div>
625                        </div>
626                                            <div class="faq-question hide">
627                            <h5>
628                                Is there an Excess to pay when I make a claim?
629                                <span data-deferred-bg-image="/img/icons/green-chevron.svg"></span>
630                            </h5>
631                            <div class="faq-answer">
632                                <p class="answer">No, there is no excess to pay when you make a claim.</p>
633                            </div>
634                        </div>
635                                            <div class="faq-question hide">
636                            <h5>
637                                Do you cover third party insurance?
638                                <span data-deferred-bg-image="/img/icons/green-chevron.svg"></span>
639                            </h5>
640                            <div class="faq-answer">
641                                <p class="answer">No you must have fully comprehensive insurance which pays the market value of your vehicle in the event of a total loss. </p>
642                            </div>
643                        </div>
644                                    </div>
645                            <div class="w-12 faq-block hide">
646                    <h4>Contract Hire Gap Insurance</h4>
647                    
648                                            <div class="faq-question hide">
649                            <h5>
650                                Do I need contract hire gap insurance?
651                                <span data-deferred-bg-image="/img/icons/green-chevron.svg"></span>
652                            </h5>
653                            <div class="faq-answer">
654                                <p class="answer">There is no legal requirement to have gap insurance but naturally as you would expect we think it is a good idea. Without any cover if your vehicle is written off you could be left paying for a vehicle that you no longer have.</p>
655                            </div>
656                        </div>
657                                            <div class="faq-question hide">
658                            <h5>
659                                What does contract hire gap insurance cover me for
660                                <span data-deferred-bg-image="/img/icons/green-chevron.svg"></span>
661                            </h5>
662                            <div class="faq-answer">
663                                <p class="answer">We pay the difference between your own motor insurance companies market value settlement and the amount outstanding on your contract hire / lease.</p>
664                            </div>
665                        </div>
666                                            <div class="faq-question hide">
667                            <h5>
668                                Do you cover the outstanding rentals?
669                                <span data-deferred-bg-image="/img/icons/green-chevron.svg"></span>
670                            </h5>
671                            <div class="faq-answer">
672                                <p class="answer">Yes but please remember that any late payment charges or arrears will be deducted from any settlement.</p>
673                            </div>
674                        </div>
675                                            <div class="faq-question hide">
676                            <h5>
677                                How could I be left paying for the vehicle?
678                                <span data-deferred-bg-image="/img/icons/green-chevron.svg"></span>
679                            </h5>
680                            <div class="faq-answer">
681                                <p class="answer">Your own motor insurance company are only ever obliged to give you the value of your vehicle on the day it was written off. Please remember that contract hire and lease companies base your monthly rentals on what they think that your vehicle will be worth at the end of your lease. If they get this wrong and the vehicle is not worth what they thought and you can give them the vehicle back at the end, then this is their problem. If however your vehicle is written off then this difference between market values is your problem. This means that you could be left paying not only differences in market value but also outstanding rentals.</p>
682                            </div>
683                        </div>
684                                            <div class="faq-question hide">
685                            <h5>
686                                What is this difference or shortfall called?
687                                <span data-deferred-bg-image="/img/icons/green-chevron.svg"></span>
688                            </h5>
689                            <div class="faq-answer">
690                                <p class="answer">Each lease company will have different terms and conditions. To compound the issue they will also call the difference by many different names. Forward rentals, back payments, differences in market value as well as early termination to name but a few. To make it easier not only for you but for us as well, from your perspective it does not matter. What ever they call the difference in the middle between your insurance companies market value settlement and the amount outstanding on your lease then we will cover it. ( please see notes on maintenance and late payments - for a full list of terms and conditions please see your policy documents ) </p>
691                            </div>
692                        </div>
693                                            <div class="faq-question hide">
694                            <h5>
695                                Can I protect my initial Rental? 
696                                <span data-deferred-bg-image="/img/icons/green-chevron.svg"></span>
697                            </h5>
698                            <div class="faq-answer">
699                                <p class="answer">Yes, you can protect your initial rental / deposit up to the maximum of £3000.</p>
700                            </div>
701                        </div>
702                                    </div>
703                            <div class="w-12 faq-block hide">
704                    <h4>Complaints</h4>
705                    
706                                            <div class="faq-question hide">
707                            <h5>
708                                What if I am not happy about my policy?
709                                <span data-deferred-bg-image="/img/icons/green-chevron.svg"></span>
710                            </h5>
711                            <div class="faq-answer">
712                                <p class="answer">If you are not happy with any aspect of your policy please contact us on 0800 195 4926 or 0151 647 7556 or email <a href="/cdn-cgi/l/email-protection" class="__cf_email__" data-cfemail="51322422253e3c342322342327383234221130342024382530227c3024253e3c3e253827347f323e7f243a">[email&#160;protected]</a>. </p>
713                            </div>
714                        </div>
715                                            <div class="faq-question hide">
716                            <h5>
717                                What happens to my complaint?
718                                <span data-deferred-bg-image="/img/icons/green-chevron.svg"></span>
719                            </h5>
720                            <div class="faq-answer">
721                                <p class="answer">We will acknowledge your complaint. We will then investigate and get back to you. For a full break down of our complaints procedure please click our &#039;Complaints Procedure&#039; link. It is on the bottom of the website under the section marked &quot;LEGAL &amp; REGULATORY&quot;</p>
722                            </div>
723                        </div>
724                                    </div>
725                            <div class="w-12 faq-block hide">
726                    <h4>EasyGap Insurance Jargon Buster</h4>
727                    
728                                            <div class="faq-question hide">
729                            <h5>
730                                IPT?
731                                <span data-deferred-bg-image="/img/icons/green-chevron.svg"></span>
732                            </h5>
733                            <div class="faq-answer">
734                                <p class="answer">IPT is short for insurance premium tax and is a taxation payable on insurance. </p>
735                            </div>
736                        </div>
737                                            <div class="faq-question hide">
738                            <h5>
739                                FCA?
740                                <span data-deferred-bg-image="/img/icons/green-chevron.svg"></span>
741                            </h5>
742                            <div class="faq-answer">
743                                <p class="answer">The FCA are the Financial Conduct Authority and they govern, regulate and monitor the sale and promotion of financial services in the UK.</p>
744                            </div>
745                        </div>
746                                            <div class="faq-question hide">
747                            <h5>
748                                FSCS?
749                                <span data-deferred-bg-image="/img/icons/green-chevron.svg"></span>
750                            </h5>
751                            <div class="faq-answer">
752                                <p class="answer">The FSCS are better known as Financial Services Compensation Scheme. This is an independent self funding body that all c
752ompanies who provide and promote financial services in the UK pay into.  They are there so that if the company you have a financial product with are not able to meet their obligations they can step in. For a full list of compensation limits please see the FSCS website. The address is https://www.fscs.org.uk/</p>
753                            </div>
754                        </div>
755                                            <div class="faq-question hide">
756                            <h5>
757                                Financial Ombudsman?
758                                <span data-deferred-bg-image="/img/icons/green-chevron.svg"></span>
759                            </h5>
760                            <div class="faq-answer">
761                                <p class="answer">This is a separate body that mediate between the customer of a financial product and the companies who provided it. </p>
762                            </div>
763                        </div>
764                                            <div class="faq-question hide">
765                            <h5>
766                                Insurance Broker?
767                                <span data-deferred-bg-image="/img/icons/green-chevron.svg"></span>
768                            </h5>
769                            <div class="faq-answer">
770                                <p class="answer">This is normally the company that you have purchased your policy or financial service from. </p>
771                            </div>
772                        </div>
773                                            <div class="faq-question hide">
774                            <h5>
775                                Claims Team?
776                                <span data-deferred-bg-image="/img/icons/green-chevron.svg"></span>
777                            </h5>
778                            <div class="faq-answer">
779                                <p class="answer">This is the company who the insurance underwriters have nominated to make sure that all claims are handled as per the terms and conditions of your policy.</p>
780                            </div>
781                        </div>
782                                            <div class="faq-question hide">
783                            <h5>
784                                PCP?
785                                <span data-deferred-bg-image="/img/icons/green-chevron.svg"></span>
786                            </h5>
787                            <div class="faq-answer">
788                                <p class="answer">A form of hire purchase normally offered as an alternative to Hire purchase.</p>
789                            </div>
790                        </div>
791                                            <div class="faq-question hide">
792                            <h5>
793                                Give indemnity?
794                                <span data-deferred-bg-image="/img/icons/green-chevron.svg"></span>
795                            </h5>
796                            <div class="faq-answer">
797                                <p class="answer">This means as far as our policies are concerned that your insurance company must agree that your claim is valid.</p>
798                            </div>
799                        </div>
800                                            <div class="faq-question hide">
801                            <h5>
802                                Early Settlement?
803                                <span data-deferred-bg-image="/img/icons/green-chevron.svg"></span>
804                            </h5>
805                            <div class="faq-answer">
806                                <p class="answer">The amount that you need to settle your finance agreement on the day that your vehicle was written off.</p>
807                            </div>
808                        </div>
809                                            <div class="faq-question hide">
810                            <h5>
811                                Negative Equity
812                                <span data-deferred-bg-image="/img/icons/green-chevron.svg"></span>
813                            </h5>
814                            <div class="faq-answer">
815                                <p class="answer">With respect to our gap insurance policies this means any amount that you have brought forward from an old finance agreement to the purchase of your new vehicle. </p>
816                            </div>
817                        </div>
818                                            <div class="faq-question hide">
819                            <h5>
820                                Total Loss?
821                                <span data-deferred-bg-image="/img/icons/green-chevron.svg"></span>
822                            </h5>
823                            <div class="faq-answer">
824                                <p class="answer">The event that happened for your vehicle to be declared written off.</p>
825                            </div>
826                        </div>
827                                            <div class="faq-question hide">
828                            <h5>
829                                Invoice Price?
830                                <span data-deferred-bg-image="/img/icons/green-chevron.svg"></span>
831                            </h5>
832                            <div class="faq-answer">
833                                <p class="answer">The is the cash on the road price of your vehicle after any discount but before you given a penny in part exchange or cash deposit.</p>
834                            </div>
835                        </div>
836                                            <div class="faq-question hide">
837                            <h5>
838                                Factory Options?
839                                <span data-deferred-bg-image="/img/icons/green-chevron.svg"></span>
840                            </h5>
841                            <div class="faq-answer">
842                                <p class="answer">These are optional extras that were fitted to your vehicle when it was first built at the factory.</p>
843                            </div>
844                        </div>
845                                            <div class="faq-question hide">
846                            <h5>
847                                Dealer Fitted Options?
848                                <span data-deferred-bg-image="/img/icons/green-chevron.svg"></span>
849                            </h5>
850                            <div class="faq-answer">
851                                <p class="answer">These are extras that you have paid your local garage to fit on your vehicle. ( please see your policy documents for a list of exclusions - eg extended warranty. )</p>
852                            </div>
853                        </div>
854                                            <div class="faq-question hide">
855                            <h5>
856                                Claim Limit
857                                <span data-deferred-bg-image="/img/icons/green-chevron.svg"></span>
858                            </h5>
859                            <div class="faq-answer">
860                                <p class="answer">This is maximum amount that your gap insurance will pay on top of your own motor insurance companies market value settlement.</p>
861                            </div>
862                        </div>
863                                            <div class="faq-question hide">
864                            <h5>
865                                Policy Premium?
866                                <span data-deferred-bg-image="/img/icons/green-chevron.svg"></span>
867                            </h5>
868                            <div class="faq-answer">
869                                <p class="answer">The amount that you paid for your policy</p>
870                            </div>
871                        </div>
872                                            <div class="faq-question hide">
873                            <h5>
874                                Policy Schedule?
875                                <span data-deferred-bg-image="/img/icons/green-chevron.svg"></span>
876                            </h5>
877                            <div class="faq-answer">
878                                <p class="answer">This is document that shows your personal details and information about your cover. </p>
879                            </div>
880                        </div>
881                                            <div class="faq-question hide">
882                            <h5>
883                                Start Date?
884                                <span data-deferred-bg-image="/img/icons/green-chevron.svg"></span>
885                            </h5>
886                            <div class="faq-answer">
887                                <p class="answer">This is the date that you have told us that you want your policy to start on.</p>
888                            </div>
889                        </div>
890                                            <div class="faq-question hide">
891                            <h5>
892                                End Date
893                                <span data-deferred-bg-image="/img/icons/green-chevron.svg"></span>
894                            </h5>
895                            <div class="faq-answer">
896                                <p class="answer">In the case of gap insurance this is either the date that you have made a claim or the date at which your policy expires. In the case of tyre, smart, alloy this is either the date that you have made the maximum number of claims or the expiry date shown on your schedule. </p>
897                            </div>
898                        </div>
899                                            <div class="faq-question hide">
900                            <h5>
901                                Territorial Limits?
902                                <span data-deferred-bg-image="/img/icons/green-chevron.svg"></span>
903                            </h5>
904                            <div class="faq-answer">
905                                <p class="answer">This is the geographic area that you are covered to use your vehicle in. </p>
906                            </div>
907                        </div>
908                                    </div>
909                            <div class="w-12 faq-block hide">
910                    <h4>Policies</h4>
911                    
912                                            <div class="faq-question hide">
913                            <h5>
914                                How many smart care claims can I make?
915                                <span data-deferred-bg-image="/img/icons/green-chevron.svg"></span>
916                            </h5>
917                            <div class="faq-answer">
918                                <p class="answer">You can make up to 6 smart care claims per year. Please remember that this is limited to a maximum of 4 alloy wheel claims per year. If you choose up to 3 claims per year, you could make no more than 2 alloy wheel claims in a 12-month period.</p>
919                            </div>
920                        </div>
921                                            <div class="faq-question hide">
922                            <h5>
923                                How many alloy wheel claims can I make?
924                                <span data-deferred-bg-image="/img/icons/green-chevron.svg"></span>
925                            </h5>
926                            <div class="faq-answer">
927                                <p class="answer">No matter if you have an alloy wheel policy or a smart care policy the maximum number of claims you can make is 4 per year.</p>
928                            </div>
929                        </div>
930                                            <div class="faq-question hide">
931                            <h5>
932                                How many tyre insurance claims can I make?
933                                <span data-deferred-bg-image="/img/icons/green-chevron.svg"></span>
934                            </h5>
935                            <div class="faq-answer">
936                                <p class="answer">You can make up to 4 tyre insurance claims per year.</p>
937                            </div>
938                        </div>
939                                            <div class="faq-question hide">
940                            <h5>
941                                What area of damage do you cover?
942                                <span data-deferred-bg-image="/img/icons/green-chevron.svg"></span>
943                            </h5>
944                            <div class="faq-answer">
945                                <p class="answer">If you are buying a scratch and dent or smart care policy, we can cover damage up to 30cm in length and 3mm in depth. </p>
946                            </div>
947                        </div>
948                                            <div class="faq-question hide">
949                            <h5>
950                                How much do you pay towards a puncture?
951                                <span data-deferred-bg-image="/img/icons/green-chevron.svg"></span>
952                            </h5>
953                            <div class="faq-answer">
954                                <p class="answer">We will pay up to £50 to cover the cost of a puncture.</p>
955                            </div>
956                        </div>
957                                            <div class="faq-question hide">
958                            <h5>
959                                Do you cover the whole cost of the new tyre?
960                                <span data-deferred-bg-image="/img/icons/green-chevron.svg"></span>
961                            </h5>
962                            <div class="faq-answer">
963                                <p class="answer">We will cover up to the maximum claim limit you have chosen. E.g £150 or £350. Please remember that run flat tyres are automatically set to £350 maximum per claim. </p>
964                            </div>
965                        </div>
966                                            <div class="faq-question hide">
967                            <h5>
968                                When does my cover start?
969                                <span data-deferred-bg-image="/img/icons/green-chevron.svg"></span>
970                            </h5>
971                            <div class="faq-answer">
972                                <p class="answer">If you are buying gap insurance, the cover starts straight away. If you are buying a tyre, combined tyre, smart care, or scratch and dent policy, unless you had purchased a brand-new car and bought your policy before you took delivery, there is a 30-day waiting period, during which time we will not cover the cost of any claim. </p>
973                            </div>
974                        </div>
975                                            <div class="faq-question hide">
976                            <h5>
977                                Can I change the ownership of my vehicle?
978                                <span data-deferred-bg-image="/img/icons/green-chevron.svg"></span>
979                            </h5>
980                            <div class="faq-answer">
981                                <p class="answer">Normally, no; howvere It will depend on the type of policy you have purchased. Please call 08001954926 or 01516477556. lines are open Monday to Friday, 9am-6pm.</p>
982                            </div>
983                        </div>
984                                            <div class="faq-question hide">
985                            <h5>
986                                Can I add my private plate?
987                                <span data-deferred-bg-image="/img/icons/green-chevron.svg"></span>
988                            </h5>
989                            <div class="faq-answer">
990                                <p class="answer">Yes, this can be done during the purchase of your policy by inputting both your registration numbers (the original and private plate) in the respective section separated by a forward slash. Eg: Plate 1 / Plate 2 or you can contact any member of the team on 0800 195 4926/0151 647 7556 in order to add your plate to your policy.</p>
991                            </div>
992                        </div>
993                                            <div class="faq-question hide">
994                            <h5>
995                                Is there a charge to change my address?
996                                <span data-deferred-bg-image="/img/icons/green-chevron.svg"></span>
997                            </h5>
998                            <div class="faq-answer">
999                                <p class="answer">No. For our policies, changes to your contact details can be processed free of charge. Please contact any member of the team on our contact numbers 0151 647 7556/0800 195 4926 in order to update your details if necessary.</p>
1000                            </div>
1001                        </div>
1002                                            <div class="faq-question hide">
1003                            <h5>
1004                                My policy does not show on my online account
1005                                <span data-deferred-bg-image="/img/icons/green-chevron.svg"></span>
1006                            </h5>
1007                            <div class="faq-answer">
1008                                <p class="answer">For security, if you have created your account after you have purchased your policy then the policy will not automatically assign to your account. If you cannot view your policy, please contact an advisor on 0800 195 4926 or 0151 647 7556 and any member of the team can sort this for you.</p>
1009                            </div>
1010                        </div>
1011                                    </div>
1012                            <div class="w-12 faq-block hide">
1013                    <h4>Alloy Wheel Insurance</h4>
1014                    
1015                                            <div class="faq-question hide">
1016                            <h5>
1017                                How many Alloy Wheel insurance claims can I make?
1018                                <span data-deferred-bg-image="/img/icons/green-chevron.svg"></span>
1019                            </h5>
1020                            <div class="faq-answer">
1021                                <p class="answer">You can make either 2 or 4 alloy wheel insurance claims per year, depending upon the amount you have chosen.</p>
1022                            </div>
1023                        </div>
1024                                            <div class="faq-question hide">
1025                            <h5>
1026                                How much can I claim per Alloy Wheel repair?
1027                                <span data-deferred-bg-image="/img/icons/green-chevron.svg"></span>
1028                            </h5>
1029                            <div class="faq-answer">
1030                                <p class="answer">If you have damage on your alloy wheel and the claims team has pre-authorised you to use your own supplier, you can claim up to £250 per repair.</p>
1031                            </div>
1032                        </div>
1033                                            <div class="faq-question hide">
1034                            <h5>
1035                                Do you cover diamond cut alloy wheels?
1036                                <span data-deferred-bg-image="/img/icons/green-chevron.svg"></span>
1037                            </h5>
1038                            <div class="faq-answer">
1039                                <p class="answer">Yes, your alloy wheel policy will cover Diamond Cut Alloy Wheels.</p>
1040                            </div>
1041                        </div>
1042                                            <div class="faq-question hide">
1043                            <h5>
1044                                Do you cover Painted Alloy wheels?
1045                                <span data-deferred-bg-image="/img/icons/green-chevron.svg"></span>
1046                            </h5>
1047                            <div class="faq-answer">
1048                                <p class="answer">Yes, your alloy wheel policy will cover Painted Wheels.</p>
1049                            </div>
1050                        </div>
1051                                            <div class="faq-question hide">
1052                            <h5>
1053                                Do you cover Laser Cut Alloy Wheels?
1054                                <span data-deferred-bg-image="/img/icons/green-chevron.svg"></span>
1055                            </h5>
1056                            <div class="faq-answer">
1057                                <p class="answer">Yes, your alloy wheel policy will cover Laser Cut alloy wheels.</p>
1058                            </div>
1059                        </div>
1060                                            <div class="faq-question hide">
1061                            <h5>
1062                                What happens if my alloy wheel is buckled?
1063                                <span data-deferred-bg-image="/img/icons/green-chevron.svg"></span>
1064                            </h5>
1065                            <div class="faq-answer">
1066                                <p class="answer">If the wheel&#039;s integrity had been compromised as a safety issue, it would be scrapped. However, you can claim up to £150 as a goodwill gesture. This will not pay for a new alloy wheel, as some can cost hundreds if not thousands of pounds. Instead, this is a goodwill gesture as you can not claim for the repair.</p>
1067                            </div>
1068                        </div>
1069                                            <div class="faq-question hide">
1070                            <h5>
1071                                When will my Alloy Wheel Insurance cover start?
1072                                <span data-deferred-bg-image="/img/icons/green-chevron.svg"></span>
1073                            </h5>
1074                            <div class="faq-answer">
1075                                <p class="answer">Unless you have bought a brand new car and purchased your alloy wheel insurance policy before you took delivery/collection, there is a 30-day waiting period during which your policy will not pay or be responsible for the cost of any damage or repairs. </p>
1076                            </div>
1077                        </div>
1078                                            <div class="faq-question hide">
1079                            <h5>
1080                                Will my Alloy Wheel policy cover taxi useage?
1081                                <span data-deferred-bg-image="/img/icons/green-chevron.svg"></span>
1082                            </h5>
1083                            <div class="faq-answer">
1084                                <p class="answer">No, our alloy wheel policy will not cover you if you use the car for any form of hire and reward.</p>
1085                            </div>
1086                        </div>
1087                                            <div class="faq-question hide">
1088                            <h5>
1089                                Will your alloy policy cover driving schools
1090                                <span data-deferred-bg-image="/img/icons/green-chevron.svg"></span>
1091                            </h5>
1092                            <div class="faq-answer">
1093                                <p class="answer">No, unfortunately, we can not cover any vehicle used as a driving school.</p>
1094                            </div>
1095                        </div>
1096                                            <div class="faq-question hide">
1097                            <h5>
1098                                How many years Alloy Wheel insurance can I buy?
1099                                <span data-deferred-bg-image="/img/icons/green-chevron.svg"></span>
1100                            </h5>
1101                            <div class="faq-answer">
1102                                <p class="answer">You can buy up to 4 years Alloy Weel Insurance</p>
1103                            </div>
1104                        </div>
1105                                    </div>
1106                            <div class="w-12 faq-block hide">
1107                    <h4>Smart Care Insurance</h4>
1108                    
1109                                    </div>
1110                            <div class="w-12 faq-block hide">
1111                    <h4>Scratch and Dent Insurance</h4>
1112                    
1113                                    </div>
1114                            <div class="w-12 faq-block hide">
1115                    <h4>Motor Excess Insurance</h4>
1116                    
1117                                            <div class="faq-question hide">
1118                            <h5>
1119                                Do you cover all named drivers?
1120                                <span data-deferred-bg-image="/img/icons/green-chevron.svg"></span>
1121                            </h5>
1122                            <div class="faq-answer">
1123                                <p class="answer">Yes, as long as they are over 18, have a full UK licence ( includes automatic ) and are named on your motor insurance policy.</p>
1124                            </div>
1125                        </div>
1126                                            <div class="faq-question hide">
1127                            <h5>
1128                                Do you cover voluntary excess?
1129                                <span data-deferred-bg-image="/img/icons/green-chevron.svg"></span>
1130                            </h5>
1131                            <div class="faq-answer">
1132                                <p class="answer">Yes, your motor excess insurance policy will cover your voluntary and compulsory excess up to the amount you selected.</p>
1133                            </div>
1134                        </div>
1135                                            <div class="faq-question hide">
1136                            <h5>
1137                                How long is my Motor Excess policy for?
1138                                <span data-deferred-bg-image="/img/icons/green-chevron.svg"></span>
1139                            </h5>
1140                            <div class="faq-answer">
1141                                <p class="answer">Your motor Excess policy lasts for 12 months.</p>
1142                            </div>
1143                        </div>
1144                                            <div class="faq-question hide">
1145                            <h5>
1146                                Can I renew my Motor Excess policy?
1147                                <span data-deferred-bg-image="/img/icons/green-chevron.svg"></span>
1148                            </h5>
1149                            <div class="faq-answer">
1150                                <p class="answer">Yes, subject to eligibility, you can renew your motor excess policy.</p>
1151                            </div>
1152                        </div>
1153                                            <div class="faq-question hide">
1154                            <h5>
1155                                Am I covered from day one?
1156                                <span data-deferred-bg-image="/img/icons/green-chevron.svg"></span>
1157                            </h5>
1158                            <div class="faq-answer">
1159                                <p class="answer">If this is the first time you have purchased a motor excess insurance policy, there is a 14-day waiting period, during which time your policy will not cover any accidents or thefts that occur. If you are renewing your policy, there is no waiting period.</p>
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1205                
1206                <p>Aequitas Automotive Limited is Authorised and Regulated by the Financial Conduct Authority. Our FCA Number is 821163. Aequitas Automotive Limited’s permitted business is arranging general insurance contracts and consumer credit broking, but not as a lender. Aequitas Automotive Limited’s registered address is Aequitas House, 56 Hamilton Square, Birkenhead, Wirral CH41 5AS.</p>
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1242                    <h4>Contact Us</h4>
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1244                        <a href="tel:0800 195 4926" class="telephone"><span data-deferred-bg-image="/img/icons/green-phone.svg"></span> 0800 195 4926</a>
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