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1<title>How Matchabit Works: Booking, Privacy, Tournaments</title><meta name="description" content="Learn how Matchabit handles auto-book, instant-book, and external reservations, private profile follow approvals, and modern tournament flows."/><meta name="robots" content="index, follow"/><link rel="canonical" href="https://matchabit.com/en/how-it-works"/><link rel="alternate" hrefLang="en" href="https://matchabit.com/en/how-it-works"/><link rel="alternate" hrefLang="tr" href="https://matchabit.com/tr/how-it-works"/><link rel="alternate" hrefLang="az" href="https://matchabit.com/az/how-it-works"/><link rel="alternate" hrefLang="ru" href="https://matchabit.com/ru/how-it-works"/><link rel="alternate" hrefLang="uk" href="https://matchabit.com/uk/how-it-works"/><link rel="alternate" hrefLang="de" href="https://matchabit.com/de/how-it-works"/><link rel="alternate" hrefLang="es" href="https://matchabit.com/es/how-it-works"/><link rel="alternate" hrefLang="x-default" href="https://matchabit.com/en/how-it-works"/><meta property="og:title" content="How Matchabit Works: Booking, Privacy, Tourn
1aments"/><meta property="og:description" content="Learn how Matchabit handles auto-book, instant-book, and external reservations, private profile follow approvals, and modern tournament flows."/><meta property="og:url" content="https://matchabit.com/en/how-it-works"/><meta property="og:site_name" content="Matchabit"/><meta property="og:locale" content="en"/><meta property="og:image" content="https://matchabit.com/og-logo-subtitle.png"/><meta property="og:image:alt" content="Matchabit"/><meta property="og:type" content="article"/><meta name="twitter:card" content="summary_large_image"/><meta name="twitter:title" content="How Matchabit Works: Booking, Privacy, Tournaments"/><meta name="twitter:description" content="Learn how Matchabit handles auto-book, instant-book, and external reservations, private profile follow approvals, and modern tournament flows."/><meta name="twitter:image" content="https://matchabit.com/og-logo-subtitle.png"/><link rel="shortcut icon" href="/new_logo.svg" type="image/svg+xml"/><link rel="icon" href="/new_logo.svg" type="image/svg+xml"/><link rel="apple-touch-icon" href="/new_logo.svg" type="image/svg+xml"/>
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1</head><body><div hidden=""><!--$--><!--/$--></div><div class="min-h-screen bg-gradient-to-b from-gray-50 to-white"><header class="public-header"><div class="public-header-shell"><div class="flex min-h-[64px] items-center justify-between py-1.5"><div class="flex items-center"><a class="public-brand" href="/en"><img src="/new_logo_with_name.svg" alt="Matchabit Logo" class="h-10 w-auto brightness-0 invert sm:h-11"/></a></div><nav class="hidden items-center gap-1 md:flex"><button class="public-nav-link">For Players</button><button class="public-nav-link">For Clubs</button><a class="public-nav-link" style="--hover-color:#101a33" href="/en/clubs">Find Clubs</a><a class="public-nav-link" style="--hover-color:#101a33" href="/en/contact">Contact</a><a class="public-nav-link" style="--hover-color:#101a33" href="/en/how-it-works">How It Works</a><div class="relative"><button class="public-language-button"><span class="text-lg leading-none">ðºð¸</span><span class="text-sm font-semibold text-white">EN</span><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-chevron-down w-3.5 h-3.5 text-[#CAEF3D] transition-transform duration-200" aria-hidden="true"><path d="m6 9 6 6 6-6"></path></svg></button></div></nav><div class="md:hidden flex items-center gap-3"><div class="relative"><button class="flex items-center gap-1.5 rounded-full border border-white/15 bg-white/10 px-2.5 py-1.5 shadow-sm transition-all duration-200"><span class="text-base leading-none">ðºð¸</span><span class="text-xs font-semibold text-white">EN</span><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-chevron-down w-3 h-3 text-[#CAEF3D] transition-transform duration-200" aria-hidden="true"><path d="m6 9 6 6 6-6"></path></svg></button></div><button class="p-2 text-white/80 hover:text-[#CAEF3D]"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-menu w-6 h-6" aria-hidden="true"><path d="M4 5h16"></path><path d="M4 12h16"></path><path d="M4 19h16"></path></svg></button></div></div></div></header><div class="max-w-7xl mx-auto px-4 sm:px-6 lg:px-8 pt-12 pb-8"><div class="text-center"><h1 class="text-4xl font-bold text-gray-900 mb-4">How Matchabit Works</h1><p class="text-xl text-gray-600 max-w-2xl mx-auto">Everything you need to know about using Matchabit to find matches, track your progress, and connect with players.</p></div></div><div class="max-w-7xl mx-auto px-4 sm:px-6 lg:px-8 pb-12"><div class="flex flex-col lg:flex-row gap-8"><aside class="lg:w-72 flex-shrink-0"><div class="lg:sticky lg:top-8"><div class="bg-white rounded-2xl shadow-lg border border-gray-200 p-4"><h2 class="text-sm font-semibold text-gray-500 uppercase tracking-wider px-4 mb-3">Quick Navigation</h2><nav class="space-y-1"><a href="#getting-started" class="flex items-center gap-3 px-4 py-3 text-gray-700 hover:bg-[#101a33] hover:text-white rounded-lg transition-all duration-200 group"><div class="p-1.5 bg-gray-100 group-hover:bg-white/20 rounded-md transition-colors text-gray-600 group-hover:text-white"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-zap w-5 h-5" aria-hidden="true"><path d="M4 14a1 1 0 0 1-.78-1.63l9.9-10.2a.5.5 0 0 1 .86.46l-1.92 6.02A1 1 0 0 0 13 10h7a1 1 0 0 1 .78 1.63l-9.9 10.2a.5.5 0 0 1-.86-.46l1.92-6.02A1 1 0 0 0 11 14z"></path></svg></div><span class="font-medium text-sm">Getting Started</span></a><a href="#courts-clubs" class="flex items-center gap-3 px-4 py-3 text-gray-700 hover:bg-[#101a33] hover:text-white rounded-lg transition-all duration-200 group"><div class="p-1.5 bg-gray-100 group-hover:bg-white/20 rounded-md transition-colors text-gray-600 group-hover:text-white"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-map-pin w-5 h-5" aria-hidden="true"><path d="M20 10c0 4.993-5.539 10.193-7.399 11.799a1 1 0 0 1-1.202 0C9.539 20.193 4 14.993 4 10a8 8 0 0 1 16 0"></path><circle cx="12" cy="10" r="3"></circle></svg></div><span class="font-medium text-sm">Playing Anywhere: Courts & Clubs</span></a><a href="#partner-clubs" class="flex items-center gap-3 px-4 py-3 text-gray-700 hover:bg-[#101a33] hover:text-white rounded-lg transition-all duration-200 group"><div class="p-1.5 bg-gray-100 group-hover:bg-white/20 rounded-md transition-colors text-gray-600 group-hover:text-white"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-building2 lucide-building-2 w-5 h-5" aria-hidden="true"><path d="M10 12h4"></path><path d="M10 8h4"></path><path d="M14 21v-3a2 2 0 0 0-4 0v3"></path><path d="M6 10H4a2 2 0 0 0-2 2v7a2 2 0 0 0 2 2h16a2 2 0 0 0 2-2V9a2 2 0 0 0-2-2h-2"></path><path d="M6 21V5a2 2 0 0 1 2-2h8a2 2 0 0 1 2 2v16"></path></svg></div><span class="font-medium text-sm">Partner Clubs & Booking</span></a><a href="#reservation-modes" class="flex items-center gap-3 px-4 py-3 text-gray-700 hover:bg-[#101a33] hover:text-white rounded-lg transition-all duration-200 group"><div class="p-1.5 bg-gray-100 group-hover:bg-white/20 rounded-md transition-colors text-gray-600 group-hover:text-white"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-calendar-check2 lucide-calendar-check-2 w-5 h-5" aria-hidden="true"><path d="M8 2v4"></path><path d="M16 2v4"></path><path d="M21 14V6a2 2 0 0 0-2-2H5a2 2 0 0 0-2 2v14a2 2 0 0 0 2 2h8"></path><path d="M3 10h18"></path><path d="m16 20 2 2 4-4"></path></svg></div><span class="font-medium text-sm">Reservation Modes</span></a>
1<a href="#region-system" class="flex items-center gap-3 px-4 py-3 text-gray-700 hover:bg-[#101a33] hover:text-white rounded-lg transition-all duration-200 group"><div class="p-1.5 bg-gray-100 group-hover:bg-white/20 rounded-md transition-colors text-gray-600 group-hover:text-white"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-globe w-5 h-5" aria-hidden="true"><circle cx="12" cy="12" r="10"></circle><path d="M12 2a14.5 14.5 0 0 0 0 20 14.5 14.5 0 0 0 0-20"></path><path d="M2 12h20"></path></svg></div><span class="font-medium text-sm">Region System & Locations</span></a><a href="#match-types" class="flex items-center gap-3 px-4 py-3 text-gray-700 hover:bg-[#101a33] hover:text-white rounded-lg transition-all duration-200 group"><div class="p-1.5 bg-gray-100 group-hover:bg-white/20 rounded-md transition-colors text-gray-600 group-hover:text-white"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-swords w-5 h-5" aria-hidden="true"><polyline points="14.5 17.5 3 6 3 3 6 3 17.5 14.5"></polyline><line x1="13" x2="19" y1="19" y2="13"></line><line x1="16" x2="20" y1="16" y2="20"></line><line x1="19" x2="21" y1="21" y2="19"></line><polyline points="14.5 6.5 18 3 21 3 21 6 17.5 9.5"></polyline><line x1="5" x2="9" y1="14" y2="18"></line><line x1="7" x2="4" y1="17" y2="20"></line><line x1="3" x2="5" y1="19" y2="21"></line></svg></div><span class="font-medium text-sm">Match Types: Friendly vs Competitive</span></a><a href="#creating-matches" class="flex items-center gap-3 px-4 py-3 text-gray-700 hover:bg-[#101a33] hover:text-white rounded-lg transition-all duration-200 group"><div class="p-1.5 bg-gray-100 group-hover:bg-white/20 rounded-md transition-colors text-gray-600 group-hover:text-white"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-users w-5 h-5" aria-hidden="true"><path d="M16 21v-2a4 4 0 0 0-4-4H6a4 4 0 0 0-4 4v2"></path><path d="M16 3.128a4 4 0 0 1 0 7.744"></path><path d="M22 21v-2a4 4 0 0 0-3-3.87"></path><circle cx="9" cy="7" r="4"></circle></svg></div><span class="font-medium text-sm">Creating and Joining Matches</span></a><a href="#search-filters" class="flex items-center gap-3 px-4 py-3 text-gray-700 hover:bg-[#101a33] hover:text-white rounded-lg transition-all duration-200 group"><div class="p-1.5 bg-gray-100 group-hover:bg-white/20 rounded-md transition-colors text-gray-600 group-hover:text-white"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-funnel w-5 h-5" aria-hidden="true"><path d="M10 20a1 1 0 0 0 .553.895l2 1A1 1 0 0 0 14 21v-7a2 2 0 0 1 .517-1.341L21.74 4.67A1 1 0 0 0 21 3H3a1 1 0 0 0-.742 1.67l7.225 7.989A2 2 0 0 1 10 14z"></path></svg></div><span class="font-medium text-sm">Finding the Perfect Match</span></a><a href="#payments-pricing" class="flex items-center gap-3 px-4 py-3 text-gray-700 hover:bg-[#101a33] hover:text-white rounded-lg transition-all duration-200 group"><div class="p-1.5 bg-gray-100 group-hover:bg-white/20 rounded-md transition-colors text-gray-600 group-hover:text-white"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-wallet w-5 h-5" aria-hidden="true"><path d="M19 7V4a1 1 0 0 0-1-1H5a2 2 0 0 0 0 4h15a1 1 0 0 1 1 1v4h-3a2 2 0 0 0 0 4h3a1 1 0 0 0 1-1v-2a1 1 0 0 0-1-1"></path><path d="M3 5v14a2 2 0 0 0 2 2h15a1 1 0 0 0 1-1v-4"></path></svg></div><span class="font-medium text-sm">Payments & Pricing</span></a><a href="#player-levels" class="flex items-center gap-3 px-4 py-3 text-gray-700 hover:bg-[#101a33] hover:text-white rounded-lg transition-all duration-200 group"><div class="p-1.5 bg-gray-100 group-hover:bg-white/20 rounded-md transition-colors text-gray-600 group-hover:text-white"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-trending-up w-5 h-5" aria-hidden="true"><path d="M16 7h6v6"></path><path d="m22 7-8.5 8.5-5-5L2 17"></path></svg></div><span class="font-medium text-sm">Understanding Player Levels</span></a><a href="#out-of-level" class="flex items-center gap-3 px-4 py-3 text-gray-700 hover:bg-[#101a33] hover:text-white rounded-lg transition-all duration-200 group"><div class="p-1.5 bg-gray-100 group-hover:bg-white/20 rounded-md transition-colors text-gray-600 group-hover:text-white"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-target w-5 h-5" aria-hidden="true"><circle cx="12" cy="12" r="10"></circle><circle cx="12" cy="12" r="6"></circle><circle cx="12" cy="12" r="2"></circle></svg></div><span class="font-medium text-sm">Out-of-Level Match Requests</span></a><a href="#match-flow" class="flex items-center gap-3 px-4 py-3 text-gray-700 hover:bg-[#101a33] hover:text-white rounded-lg transition-all duration-200 group"><div class="p-1.5 bg-gray-100 group-hover:bg-white/20 rounded-md transition-colors text-gray-600 group-hover:text-white"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-trophy w-5 h-5" aria-hidden="true"><path d="M10 14.66v1.626a2 2 0 0 1-.976 1.696A5 5 0 0 0 7 21.978"></path><path d="M14 14.66v1.626a2 2 0 0 0 .976 1.696A5 5 0 0 1 17 21.978"></path><path d="M18 9h1.5a1 1 0 0 0 0-5H18"></path><path d="M4 22h16"></path><path d="M6 9a6 6 0 0 0 12 0V3a1 1 0 0 0-1-1H7a1 1 0 0 0-1 1z"></path><path d="M6 9H4.5a1 1 0 0 1 0-5H6"></path></svg></div><span class="font-medium text-sm">Match Flow & Scoring</span></a><a href="#match-history" class="flex items-center gap-3 px-4 py-3 text-gray-700 hover:bg-[#101a33] hover:text-white rounded-lg transition-all duration-200 group"><div class="p-1.5 bg-gray-100 group-hover:bg-white/20 rounded-md transition-colors text-gray-600 group-hover:text-white"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-history w-5 h-5" aria-hidden="true"><path d="M3 12a9 9 0 1 0 9-9 9.75 9.75 0 0 0-6.74 2.74L3 8"></path><path d="M3 3v5h5"></path><path d="M12 7v5l4 2"></path></svg></div><span class="font-medium text-sm">Match History</span></a><a href="#player-profiles" class="flex items-center gap-3 px-4 py-3 text-gray-700 hover:bg-[#101a33] hover:text-white rounded-lg transition-all duration-200 group"><div class="p-1.5 bg-gray-100 group-hover:bg-white/20 rounded-md transition-colors text-gray-600 group-hover:text-white"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-user w-5 h-5" aria-hidden="true"><path d="M19 21v-2a4 4 0 0 0-4-4H9a4 4 0 0 0-4 4v2"></path><circle cx="12" cy="7" r="4"></circle></svg></div><span class="font-medium text-sm">Player Profiles</span></a><a href="#tournaments" class="flex items-center gap-3 px-4 py-3 text-gray-700 hover:bg-[#101a33] hover:text-white rounded-lg transition-all duration-200 group"><div class="p-1.5 bg-gray-100 group-hover:bg-white/20 rounded-md transition-colors text-gray-600 group-hover:text-white"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-award w-5 h-5" aria-hidden="true"><path d="m15.477 12.89 1.515 8.526a.5.5 0 0 1-.81.47l-3.58-2.687a1 1 0 0 0-1.197 0l-3.586 2.686a.5.5 0 0 1-.81-.469l1.514-8.526"></path><circle cx="12" cy="8" r="6"></circle></svg></div><span class="font-medium text-sm">Tournaments</span></a><a href="#profile-privacy" class="flex items-center gap-3 px-4 py-3 text-gray-700 hover:bg-[#101a33] hover:text-white rounded-lg transition-all duration-200 group"><div class="p-1.5 bg-gray-100 group-hover:bg-white/20 rounded-md transition-colors text-gray-600 group-hover:text-white"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-lock w-5 h-5" aria-hidden="true"><rect width="18" height="11" x="3" y="11" rx="2" ry="2"></rect><path d="M7 11V7a5 5 0 0 1 10 0v4"></path></svg></div><span class="font-medium text-sm">Profile Privacy & Follows</span></a><a href="#social-features" class="flex items-center gap-3 px-4 py-3 text-gray-700 hover:bg-[#101a33] hover:text-white rounded-lg transition-all duration-200 group"><div class="p-1.5 bg-gray-100 group-hover:bg-white/20 rounded-md transition-colors text-gray-600 group-hover:text-white"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-heart w-5 h-5" aria-hidden="true"><path d="M2 9.5a5.5 5.5 0 0 1 9.591-3.676.56.56 0 0 0 .818 0A5.49 5.49 0 0 1 22 9.5c0 2.29-1.5 4-3 5.5l-5.492 5.313a2 2 0 0 1-3 .019L5 15c-1.5-1.5-3-3.2-3-5.5"></path></svg></div><span class="font-medium text-sm">Social Features</span></a><a href="#faq" class="flex items-center gap-3 px-4 py-3 text-gray-700 hover:bg-[#101a33] hover:text-white rounded-lg transition-all duration-200 group"><div class="p-1.5 bg-gray-100 group-hover:bg-white/20 rounded-md transition-colors text-gray-600 group-hover:text-white"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-circle-question-mark w-5 h-5" aria-hidden="true"><circle cx="12" cy="12" r="10"></circle><path d="M9.09 9a3 3 0 0 1 5.83 1c0 2-3 3-3 3"></path><path d="M12 17h.01"></path></svg></div><span class="font-medium text-sm">Frequently Asked Questions</span></a></nav></div></div></aside><main class="flex-1 min-w-0"><div class="space-y-4"><div id="getting-started"><div class="border border-gray-200 rounded-xl overflow-hidden bg-white shadow-sm hover:shadow-md transition-shadow"><button class="w-full px-6 py-5 flex items-center justify-between bg-gradient-to-r from-gray-50 to-white hover:from-gray-100 hover:to-gray-50 transition-colors" aria-expanded="true" aria-controls="section-getting-started"><div class="flex items-center gap-4"><div class="p-2 bg-[#101a33] text-white rounded-lg"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-zap w-5 h-5" aria-hidden="true"><path d="M4 14a1 1 0 0 1-.78-1.63l9.9-10.2a.5.5 0 0 1 .86.46l-1.92 6.02A1 1 0 0 0 13 10h7a1 1 0 0 1 .78 1.63l-9.9 10.2a.5.5 0 0 1-.86-.46l1.92-6.02A1 1 0 0 0 11 14z"></path></svg></div><h2 class="text-xl font-semibold text-gray-900">Getting Started</h2></div><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-chevron-up w-5 h-5 text-gray-500" aria-hidden="true"><path d="m18 15-6-6-6 6"></path></svg></button><div id="section-getting-started" class="px-6 py-6 border-t border-gray-100"><div class="space-y-4 text-gray-700 leading-relaxed"><p>Welcome to Matchabit! Getting started is quick and easy. In just a few minutes, you'll be ready to find matches, connect with players, and start improving your game.</p><h3 class="text-lg font-semibold text-gray-900 mt-6">Download the App</h3><p>Matchabit is available for both iOS and Android devices. Download it from the App Store or Google Play Store to get started.</p><h3 class="text-lg font-semibold text-gray-900 mt-6">Create Your Profile</h3><p>Sign up with your email or phone number, add a profile photo, and fill in your basic
1information. Your profile helps other players learn about you and find you for matches.</p><h3 class="text-lg font-semibold text-gray-900 mt-6">Choose Your Sports</h3><p>Select the racket sports you play - whether it's padel, tennis, or pickleball. You can play multiple sports, and each one has its own separate skill level and match history.</p></div></div></div></div><div id="courts-clubs"><div class="border border-gray-200 rounded-xl overflow-hidden bg-white shadow-sm hover:shadow-md transition-shadow"><button class="w-full px-6 py-5 flex items-center justify-between bg-gradient-to-r from-gray-50 to-white hover:from-gray-100 hover:to-gray-50 transition-colors" aria-expanded="false" aria-controls="section-courts-clubs"><div class="flex items-center gap-4"><div class="p-2 bg-[#101a33] text-white rounded-lg"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-map-pin w-5 h-5" aria-hidden="true"><path d="M20 10c0 4.993-5.539 10.193-7.399 11.799a1 1 0 0 1-1.202 0C9.539 20.193 4 14.993 4 10a8 8 0 0 1 16 0"></path><circle cx="12" cy="10" r="3"></circle></svg></div><h2 class="text-xl font-semibold text-gray-900">Playing Anywhere: Courts & Clubs</h2></div><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-chevron-down w-5 h-5 text-gray-500" aria-hidden="true"><path d="m6 9 6 6 6-6"></path></svg></button></div></div><div id="partner-clubs"><div class="border border-gray-200 rounded-xl overflow-hidden bg-white shadow-sm hover:shadow-md transition-shadow"><button class="w-full px-6 py-5 flex items-center justify-between bg-gradient-to-r from-gray-50 to-white hover:from-gray-100 hover:to-gray-50 transition-colors" aria-expanded="false" aria-controls="section-partner-clubs"><div class="flex items-center gap-4"><div class="p-2 bg-[#101a33] text-white rounded-lg"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-building2 lucide-building-2 w-5 h-5" aria-hidden="true"><path d="M10 12h4"></path><path d="M10 8h4"></path><path d="M14 21v-3a2 2 0 0 0-4 0v3"></path><path d="M6 10H4a2 2 0 0 0-2 2v7a2 2 0 0 0 2 2h16a2 2 0 0 0 2-2V9a2 2 0 0 0-2-2h-2"></path><path d="M6 21V5a2 2 0 0 1 2-2h8a2 2 0 0 1 2 2v16"></path></svg></div><h2 class="text-xl font-semibold text-gray-900">Partner Clubs & Booking</h2></div><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-chevron-down w-5 h-5 text-gray-500" aria-hidden="true"><path d="m6 9 6 6 6-6"></path></svg></button></div></div><div id="reservation-modes"><div class="border border-gray-200 rounded-xl overflow-hidden bg-white shadow-sm hover:shadow-md transition-shadow"><button class="w-full px-6 py-5 flex items-center justify-between bg-gradient-to-r from-gray-50 to-white hover:from-gray-100 hover:to-gray-50 transition-colors" aria-expanded="false" aria-controls="section-reservation-modes"><div class="flex items-center gap-4"><div class="p-2 bg-[#101a33] text-white rounded-lg"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-calendar-check2 lucide-calendar-check-2 w-5 h-5" aria-hidden="true"><path d="M8 2v4"></path><path d="M16 2v4"></path><path d="M21 14V6a2 2 0 0 0-2-2H5a2 2 0 0 0-2 2v14a2 2 0 0 0 2 2h8"></path><path d="M3 10h18"></path><path d="m16 20 2 2 4-4"></path></svg></div><h2 class="text-xl font-semibold text-gray-900">Reservation Modes</h2></div><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-chevron-down w-5 h-5 text-gray-500" aria-hidden="true"><path d="m6 9 6 6 6-6"></path></svg></button></div></div><div id="region-system"><div class="border border-gray-200 rounded-xl overflow-hidden bg-white shadow-sm hover:shadow-md transition-shadow"><button class="w-full px-6 py-5 flex items-center justify-between bg-gradient-to-r from-gray-50 to-white hover:from-gray-100 hover:to-gray-50 transition-colors" aria-expanded="false" aria-controls="section-region-system"><div class="flex items-center gap-4"><div class="p-2 bg-[#101a33] text-white rounded-lg"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-globe w-5 h-5" aria-hidden="true"><circle cx="12" cy="12" r="10"></circle><path d="M12 2a14.5 14.5 0 0 0 0 20 14.5 14.5 0 0 0 0-20"></path><path d="M2 12h20"></path></svg></div><h2 class="text-xl font-semibold text-gray-900">Region System & Locations</h2></div><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-chevron-down w-5 h-5 text-gray-500" aria-hidden="true"><path d="m6 9 6 6 6-6"></path></svg></button></div></div><div id="match-types"><div class="border border-gray-200 rounded-xl overflow-hidden bg-white shadow-sm hover:shadow-md transition-shadow"><button class="w-full px-6 py-5 flex items-center justify-between bg-gradient-to-r from-gray-50 to-white hover:from-gray-100 hover:to-gray-50 transition-colors" aria-expanded="false" aria-controls="section-match-types"><div class="flex items-center gap-4"><div class="p-2 bg-[#101a33] text-white rounded-lg"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-swords w-5 h-5" aria-hidden="true"><polyline points="14.5 17.5 3 6 3 3 6 3 17.5 14.5"></polyline><line x1="13" x2="19" y1="19" y2="13"></line><line x1="16" x2="20" y1="16" y2="20"></line><line x1="19" x2="21" y1="21" y2="19"></line><polyline points="14.5 6.5 18 3 21 3 21 6 17.5 9.5"></polyline><line x1="5" x2="9" y1="14" y2="18"></line><line x1="7" x2="4" y1="17" y2="20"></line><line x1="3" x2="5" y1="19" y2="21"></line></svg></div><h2 class="text-xl font-semibold text-gray-900">Match Types: Friendly vs Competitive</h2></div><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-chevron-down w-5 h-5 text-gray-500" aria-hidden="true"><path d="m6 9 6 6 6-6"></path></svg></button></div></div><div id="creating-matches"><div class="border border-gray-200 rounded-xl overflow-hidden bg-white shadow-sm hover:shadow-md transition-shadow"><button class="w-full px-6 py-5 flex items-center justify-between bg-gradient-to-r from-gray-50 to-white hover:from-gray-100 hover:to-gray-50 transition-colors" aria-expanded="false" aria-controls="section-creating-matches"><div class="flex items-center gap-4"><div class="p-2 bg-[#101a33] text-white rounded-lg"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-users w-5 h-5" aria-hidden="true"><path d="M16 21v-2a4 4 0 0 0-4-4H6a4 4 0 0 0-4 4v2"></path><path d="M16 3.128a4 4 0 0 1 0 7.744"></path><path d="M22 21v-2a4 4 0 0 0-3-3.87"></path><circle cx="9" cy="7" r="4"></circle></svg></div><h2 class="text-xl font-semibold text-gray-900">Creating and Joining Matches</h2></div><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-chevron-down w-5 h-5 text-gray-500" aria-hidden="true"><path d="m6 9 6 6 6-6"></path></svg></button></div></div><div id="search-filters"><div class="border border-gray-200 rounded-xl overflow-hidden bg-white shadow-sm hover:shadow-md transition-shadow"><button class="w-full px-6 py-5 flex items-center justify-between bg-gradient-to-r from-gray-50 to-white hover:from-gray-100 hover:to-gray-50 transition-colors" aria-expanded="false" aria-controls="section-search-filters"><div class="flex items-center gap-4"><div class="p-2 bg-[#101a33] text-white rounded-lg"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-funnel w-5 h-5" aria-hidden="true"><path d="M10 20a1 1 0 0 0 .553.895l2 1A1 1 0 0 0 14 21v-7a2 2 0 0 1 .517-1.341L21.74 4.67A1 1 0 0 0 21 3H3a1 1 0 0 0-.742 1.67l7.225 7.989A2 2 0 0 1 10 14z"></path></svg></div><h2 class="text-xl font-semibold text-gray-900">Finding the Perfect Match</h2></div><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-chevron-down w-5 h-5 text-gray-500" aria-hidden="true"><path d="m6 9 6 6 6-6"></path></svg></button></div></div><div id="payments-pricing"><div class="border border-gray-200 rounded-xl overflow-hidden bg-white shadow-sm hover:shadow-md transition-shadow"><button class="w-full px-6 py-5 flex items-center justify-between bg-gradient-to-r from-gray-50 to-white hover:from-gray-100 hover:to-gray-50 transition-colors" aria-expanded="false" aria-controls="section-payments-pricing"><div class="flex items-center gap-4"><div class="p-2 bg-[#101a33] text-white rounded-lg"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-wallet w-5 h-5" aria-hidden="true"><path d="M19 7V4a1 1 0 0 0-1-1H5a2 2 0 0 0 0 4h15a1 1 0 0 1 1 1v4h-3a2 2 0 0 0 0 4h3a1 1 0 0 0 1-1v-2a1 1 0 0 0-1-1"></path><path d="M3 5v14a2 2 0 0 0 2 2h15a1 1 0 0 0 1-1v-4"></path></svg></div><h2 class="text-xl font-semibold text-gray-900">Payments & Pricing</h2></div><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-chevron-down w-5 h-5 text-gray-500" aria-hidden="true"><path d="m6 9 6 6 6-6"></path></svg></button></div></div><div id="player-levels"><div class="border border-gray-200 rounded-xl overflow-hidden bg-white shadow-sm hover:shadow-md transition-shadow"><button class="w-full px-6 py-5 flex items-center justify-between bg-gradient-to-r from-gray-50 to-white hover:from-gray-100 hover:to-gray-50 transition-colors" aria-expanded="false" aria-controls="section-player-levels"><div class="flex items-center gap-4"><div class="p-2 bg-[#101a33] text-white rounded-lg"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-trending-up w-5 h-5" aria-hidden="true"><path d="M16 7h6v6"></path><path d="m22 7-8.5 8.5-5-5L2 17"></path></svg></div><h2 class="text-xl font-semibold text-gray-900">Understanding Player Levels</h2></div><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-chevron-down w-5 h-5 text-gray-500" aria-hidden="true"><path d="m6 9 6 6 6-6"></path></svg></button></div></div><div id="out-of-level"><div class="border border-gray-200 rounded-xl overflow-hidden bg-white shadow-sm hover:shadow-md transition-shadow"><button class="w-full px-6 py-5 flex items-center justify-between bg-gradient-to-r from-gray-50 to-white hover:from-gray-100 hover:to-gray-50 transition-colors" aria-expanded="false" aria-controls="section-out-of-level"><div class="flex items-center gap-4"><div class="p-2 bg-[#101a33] text-white rounded-lg"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-target w-5 h-5" aria-hidden="true"><circle cx="12" cy="12" r="10"></circle><circle cx="12" cy="12" r="6"></circle><circle cx="12" cy="12" r="2"></circle></svg></div><h2 class="text-xl font-semibold text-gray-900">Out-of-Level Match Requests</h2></div><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-chevron-down w-5 h-5 text-gray-500" aria-hidden="true"><path d="m6 9 6 6 6-6"></path></svg></button></div></div><div id="match-flow"><div class="border border-gray-200 rounded-xl overflow-hidden bg-white shadow-sm hover:shadow-md transition-shadow"><button class="w-full px-6 py-5 flex items-center justify-between bg-gradient-to-r from-gray-50 to-white hover:from-gray-100 hover:to-gray-50 transition-colors" aria-expanded="false" aria-controls="section-match-flow"><div class="flex items-center gap-4"><div class="p-2 bg-[#101a33] text-white rounded-lg"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-trophy w-5 h-5" aria-hidden="true"><path d="M10 14.66v1.626a2 2 0 0 1-.976 1.696A5 5 0 0 0 7 21.978"></path><path d="M14 14.66v1.626a2 2 0 0 0 .976 1.696A5 5 0 0 1 17 21.978"></path><path d="M18 9h1.5a1 1 0 0 0 0-5H18"></path><path d="M4 22h16"></path><path d="M6 9a6 6 0 0 0 12 0V3a1 1 0 0 0-1-1H7a1 1 0 0 0-1 1z"></path><path d="M6 9H4.5a1 1 0 0 1 0-5H6"></path></svg></div><h2 class="text-xl font-semibold text-gray-900">Match Flow & Scoring</h2></div><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-chevron-down w-5 h-5 text-gray-500" aria-hidden="true"><path d="m6 9 6 6 6-6"></path></svg></button></div></div><div id="match-history"><div class="border border-gray-200 rounded-xl overflow-hidden bg-white shadow-sm hover:shadow-md transition-shadow"><button class="w-full px-6 py-5 flex items-center justify-between bg-gradient-to-r from-gray-50 to-white hover:from-gray-100 hover:to-gray-50 transition-colors" aria-expanded="false" aria-controls="section-match-history"><div class="flex items-center gap-4"><div class="p-2 bg-[#101a33] text-white rounded-lg"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-history w-5 h-5" aria-hidden="true"><path d="M3 12a9 9 0 1 0 9-9 9.75 9.75 0 0 0-6.74 2.74L3 8"></path><path d="M3 3v5h5"></path><path d="M12 7v5l4 2"></path></svg></div><h2 class="text-xl font-semibold text-gray-900">Match History</h2></div><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-chevron-down w-5 h-5 text-gray-500" aria-hidden="true"><path d="m6 9 6 6 6-6"></path></svg></button></div></div><div id="player-profiles"><div class="border border-gray-200 rounded-xl overflow-hidden bg-white shadow-sm hover:shadow-md transition-shadow"><button class="w-full px-6 py-5 flex items-center justify-between bg-gradient-to-r from-gray-50 to-white hover:from-gray-100 hover:to-gray-50 transition-colors" aria-expanded="false" aria-controls="section-player-profiles"><div class="flex items-center gap-4"><div class="p-2 bg-[#101a33] text-white rounded-lg"><svg xmlns="http://www.w3.org/2000/svg" wi
1dth="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-user w-5 h-5" aria-hidden="true"><path d="M19 21v-2a4 4 0 0 0-4-4H9a4 4 0 0 0-4 4v2"></path><circle cx="12" cy="7" r="4"></circle></svg></div><h2 class="text-xl font-semibold text-gray-900">Player Profiles</h2></div><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-chevron-down w-5 h-5 text-gray-500" aria-hidden="true"><path d="m6 9 6 6 6-6"></path></svg></button></div></div><div id="tournaments"><div class="border border-gray-200 rounded-xl overflow-hidden bg-white shadow-sm hover:shadow-md transition-shadow"><button class="w-full px-6 py-5 flex items-center justify-between bg-gradient-to-r from-gray-50 to-white hover:from-gray-100 hover:to-gray-50 transition-colors" aria-expanded="false" aria-controls="section-tournaments"><div class="flex items-center gap-4"><div class="p-2 bg-[#101a33] text-white rounded-lg"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-award w-5 h-5" aria-hidden="true"><path d="m15.477 12.89 1.515 8.526a.5.5 0 0 1-.81.47l-3.58-2.687a1 1 0 0 0-1.197 0l-3.586 2.686a.5.5 0 0 1-.81-.469l1.514-8.526"></path><circle cx="12" cy="8" r="6"></circle></svg></div><h2 class="text-xl font-semibold text-gray-900">Tournaments</h2></div><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-chevron-down w-5 h-5 text-gray-500" aria-hidden="true"><path d="m6 9 6 6 6-6"></path></svg></button></div></div><div id="profile-privacy"><div class="border border-gray-200 rounded-xl overflow-hidden bg-white shadow-sm hover:shadow-md transition-shadow"><button class="w-full px-6 py-5 flex items-center justify-between bg-gradient-to-r from-gray-50 to-white hover:from-gray-100 hover:to-gray-50 transition-colors" aria-expanded="false" aria-controls="section-profile-privacy"><div class="flex items-center gap-4"><div class="p-2 bg-[#101a33] text-white rounded-lg"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-lock w-5 h-5" aria-hidden="true"><rect width="18" height="11" x="3" y="11" rx="2" ry="2"></rect><path d="M7 11V7a5 5 0 0 1 10 0v4"></path></svg></div><h2 class="text-xl font-semibold text-gray-900">Profile Privacy & Follows</h2></div><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" 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1<script>self.__next_f.push([1,"We collect information you provide directly to us, including your name, email address, phone number, profile details (such as avatar, skill level, and sports preferences), booking/match/tournament activity, and messages you send through the app. We process in-app messaging data to provide group chats for matches, tournaments, leagues, coaching, and similar activities; to provide direct messaging between users; and to allow authorized club/organization managers to access activity chats for organization, support, incident review, or complaint-handling purposes. Matchabit support/operations may also review messages and related records for safety, abuse prevention, complaint resolution, service operation, and legal compliance. Messages are stored on our servers for the operation of the service and deleted in accordance with our retention policy. We also process payment-related data such as transaction status, payment provider transaction identifiers, refund/reconciliation records, match-video access and purchase references, and, if you use saved cards, provider card tokens and masked card details; full card numbers and CVC/CVV are processed by our payment provider and are not stored by Matchabit. We process location data when you allow device location for nearby match/venue suggestions, and we use selected venue/event location details for bookings, matches, tournaments, and coaching flows where needed. We also collect device or usage data like IP address, device identifiers, app version, and analytics or crash logs."])</script>
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1,\"contact\":{\"hero\":{\"kicker\":\"Support\",\"title\":\"Contact Matchabit\",\"subtitle\":\"Tell us what you need and we'll route you to the right team fast.\",\"chip_support\":\"Product support\",\"chip_partnerships\":\"Club partnerships\",\"chip_feedback\":\"Feature feedback\"},\"info\":{\"title\":\"How we handle requests\",\"subtitle\":\"Every message is reviewed by the Matchabit team.\",\"cards\":{\"support\":{\"title\":\"Support \u0026 troubleshooting\",\"description\":\"Get help with bookings, accounts, or app access.\"},\"product\":{\"title\":\"Feedback \u0026 ideas\",\"description\":\"Share what would make Matchabit better for your club or players.\"},\"partnerships\":{\"title\":\"Partnerships\",\"description\":\"Discuss integrations, events, or collaborations.\"}},\"response_time\":\"Typical response time: within 24-48 hours.\"},\"form\":{\"title\":\"Send a request\",\"subtitle\":\"We will reply to the email you provide.\",\"name\":\"Full name\",\"email\":\"Email address\",\"phone\":\"Phone (optional)\",\"subject\":\"Subject\",\"subject_placeholder\":\"Select a subject\",\"subjects\":{\"general_inquiry\":\"General Inquiry\",\"support\":\"Support \u0026 Troubleshooting\",\"technical_issue\":\"Technical Issue\",\"partnership\":\"Partnership \u0026 Collaboration\",\"club_registration\":\"Club Registration\",\"other\":\"Other\"},\"message\":\"Message\",\"submit\":\"Send request\",\"sending\":\"Sending...\",\"success\":\"Thanks! Your request has been submitted.\",\"error\":\"Something went wrong. Please try again.\",\"privacy_note\":\"By sending, you agree to our\",\"company\":\"Company\"}},\"privacy\":{\"title\":\"Privacy Policy\",\"last_updated\":\"Last updated:\",\"section1\":{\"title\":\"1. Information We Collect\",\"content\":\"$10\"},\"section2\":{\"title\":\"2. How We Use Your Information\",\"content\":\"We use the information we collect to operate and improve our services, process bookings, matches, tournaments, coaching flows, and payments, personalize recommendations, send notifications and service updates, provide customer support, and protect our users and platform. We may use message data to provide group and direct chat, handle support requests and complaints, protect safety, enforce our Terms, and comply with legal obligations.\"},\"section3\":{\"title\":\"3. Information Sharing\",\"content\":\"We do not sell your personal information. We may share information with clubs and participants for bookings, matches, and tournaments. When you purchase match-video access, the limited user, purchase, and match references required for access may be transferred to contracted video infrastructure providers; card, email, and phone information is not transferred. We may also share information with service providers for payments, notifications, analytics, hosting/storage, and location services. We may also share information when required by law or to protect our rights.\"},\"section4\":{\"title\":\"4. Data Security\",\"content\":\"We implement appropriate technical and organizational measures to protect personal data. Communications between the app and our servers use measures such as HTTPS/TLS for data in transit; for payment card data, we apply data minimization by not storing full card numbers or CVC/CVV and using provider tokenization where applicable. However, no method of transmission or electronic storage is 100% secure.\"},\"section5\":{\"title\":\"5. Your Rights\",\"content\":\"You can access and update your personal information through the app. You may request correction or deletion of your personal data by contacting us. Additional rights may apply under the laws of your country or region.\"},\"section6\":{\"title\":\"6. Account Deletion\",\"intro\":\"You may request deletion of your account at any time. If you have no active matches, bookings, tournaments, or pending payments, your account will be scheduled for deletion 30 days after your request.\",\"how_to_request\":{\"title\":\"How to Request Account Deletion\",\"description\":\"You can request account deletion through the Matchabit mobile app:\",\"step1\":\"Open the Matchabit app and go to Settings\",\"step2\":\"Navigate to the Account section\",\"step3\":\"Select \\\"Delete Account\\\"\",\"step4\":\"Confirm your deletion request\",\"confirmation\":\"You will receive a confirmation email once your deletion request has been submitted.\"},\"requirements\":{\"title\":\"Requirements Before Deletion\",\"description\":\"Before your account can be deleted, you must resolve the following:\",\"item1\":\"Cancel or complete any active matches\",\"item2\":\"Resolve any pen
1ding payments\",\"item3\":\"Cancel or complete any active bookings or reservations\",\"item4\":\"Withdraw from any active tournaments\",\"note\":\"If you have any of these active items, you will be notified and asked to resolve them before your deletion request can be processed.\"},\"deletion_period\":{\"title\":\"30-Day Deletion Period\",\"description\":\"Your account deletion is scheduled for 30 days after your request. During this period:\",\"item1\":\"Your account remains scheduled for deletion\",\"item2\":\"You can cancel your deletion request by logging back into the app\",\"item3\":\"If you create new active matches, bookings, tournaments, or pending payments during this period, your deletion may be automatically cancelled\",\"item4\":\"After 30 days, if all requirements are met, your account will be anonymized and deleted\"},\"cancelling\":{\"title\":\"Cancelling Account Deletion\",\"content\":\"You can cancel your account deletion request at any time before the 30-day period expires by simply logging back into the Matchabit app. Your account will be restored to normal status immediately.\"},\"what_happens\":{\"title\":\"What Happens When Your Account is Deleted\",\"description\":\"When your account is deleted after the 30-day period:\",\"item1\":\"Your personal information (name, email, phone, bio, avatar) will be anonymized\",\"item2\":\"Your account will be marked as deleted and you will no longer be able to log in\",\"item3\":\"Historical match records and booking history may be retained in anonymized form for business and legal purposes\",\"item4\":\"Payment records may be retained as required by law and financial regulations\"},\"special_cases\":{\"title\":\"Special Cases\",\"club_owners\":\"Club Owner Accounts: Club owner accounts cannot be deleted through the standard deletion process. If you are a club owner and wish to delete your account, please contact us directly at [email protected]. Club owners must use club owner accounts to organize tournaments and matches at their clubs; standard accounts are not permitted for this purpose.\"}},\"section7\":{\"title\":\"7. Analytics and Service Improvement\",\"content\":\"We use technical analytics to operate the service, run security checks, detect errors, and improve performance.\",\"important_note\":\"We currently do not run third-party advertising measurement flows and we do not show personalized ads in the app.\",\"ios\":{\"title\":\"On iOS\",\"content\":\"Because we do not run an advertising flow, we do not use your device advertising identifier (IDFA) for ad measurement.\"},\"android\":{\"title\":\"On Android\",\"content\":\"Because we do not run an advertising flow, we do not use your device advertising identifier (AAID) for ad measurement.\"},\"purposes\":\"These technical signals are used for error detection, service stability monitoring, abuse prevention, and product improvement.\"},\"section8\":{\"title\":\"8. Contact Us\",\"content\":\"If you have questions about this Privacy Policy or need assistance with account deletion, please contact us through the app or at the contact information provided in our Terms of Use. For privacy-related inquiries, you can reach us at [email protected].\"},\"section9\":{\"title\":\"9. Club and Partner Data Processing\",\"intro\":\"If a club or commercial partner uses Matchabit, the following additional privacy terms apply:\",\"items\":[\"Roles and Responsibility: Depending on the feature and workflow, Matchabit and the club may each act as an independent controller, or one party may act as processor/service provider for the other, as defined in the applicable partner agreement.\",\"Data Shared with Clubs: We may share booking details, limited user contact details, participation records, payment status metadata, and operational identifiers required for reservation fulfillment and customer support.\",\"Permitted Processing by Clubs: Clubs may use personal data received through Matchabit only for booking operations, venue access, customer support, fraud prevention, accounting/tax obligations, and legal compliance.\",\"No Unauthorized Marketing Use: Clubs may not use Matchabit user data for unrelated or independent marketing unless a valid legal basis exists and any required user consent has been obtained.\",\"Retention and Deletion: Clubs must retain personal data only for as long as needed for the stated purposes or legal obligations, then securely delete or anonymize it.\",\"Subprocessors and Cross-Border Transfers: Matchabit and clubs may use trusted service providers. Where data is transferred across borders, appropriate legal safeguards are applied as required by applicable law.\",\"Security and Incident Handling: Clubs must implement reasonable technical and organizational security measures and notify Matchabit without undue delay of any incident affecting Matchabit user data.\",\"Data Subject Requests: If a club receives a privacy request related to data sourced via Matchabit, the club must handle it under applicable law and role allocation, and cooperate with Matchabit when co
1ordination is required.\",\"DPA and Supplementary Terms: Where required by law, additional data processing terms, including DPA terms, may apply through a separate club/partner agreement.\"]}},\"kvkk\":{\"title\":\"KVKK Disclosure Notice (Turkey)\",\"last_updated_label\":\"Last updated:\",\"last_updated_value\":\"July 26, 2026\",\"intro\":\"This disclosure notice applies to personal data processed for users in Turkey under Law No. 6698 on the Protection of Personal Data (KVKK).\",\"section1\":{\"title\":\"1. Data Controller\",\"content\":\"The data controller is MATCHABIT SPOR TEKNOLOJILERI LIMITED SIRKETI. Registered office: Cevizli Mah. Zuhal Cad. A Blok No: 46 Ic Kapi No: 50 Maltepe / Istanbul, Turkiye. Phone: +372 53860665. Email: [email protected]. This notice is prepared under Article 10 of KVKK.\"},\"section2\":{\"title\":\"2. Categories of Personal Data\",\"items\":[\"Identity and profile data (name, surname, avatar, skill details)\",\"Contact data (email address, phone number)\",\"Transaction and booking data (reservations, matches, tournaments, coaching, match-video access, payment status, payment/refund provider references, and reconciliation records)\",\"Saved-card data if you use the feature (provider tokens/references, masked card details, last four digits, card brand/bank details, and consent records; full card number and CVC/CVV are not stored by Matchabit)\",\"User content (in-app messages, support requests, reports)\",\"Technical data (IP address, device identifiers, app version, analytics and crash logs)\",\"Device location data when location permissions are enabled, and venue/event location details selected in reservation, match, tournament, or coaching flows\"]},\"section3\":{\"title\":\"3. Processing Purposes\",\"items\":[\"Providing and improving platform services\",\"Managing reservations, matches, tournaments, match-video access, and payments\",\"Providing group chat for matches, tournaments, leagues, coaching, and similar activities; providing direct messaging between users; and allowing authorized club/organization managers to access activity chats for organization, support, incident review, or complaint handling\",\"Running account security, fraud prevention, and abuse prevention controls\",\"Providing customer support and handling legal requests\",\"Fulfilling legal obligations and audit requirements\"]},\"section4\":{\"title\":\"4. Legal Bases\",\"items\":[\"Explicitly provided in laws\",\"Necessary for the establishment or performance of a contract\",\"Necessary for compliance with legal obligations\",\"Data made public by the data subject\",\"Necessary for the establishment, exercise, or protection of a right\",\"Necessary for legitimate interests, provided fundamental rights and freedoms are not harmed\",\"Explicit consent where required\"]},\"section5\":{\"title\":\"5. Transfers\",\"content\":\"Personal data may be transferred, to the extent necessary, to the recipient groups below for service delivery, security, and legal compliance purposes:\",\"items\":[\"Service providers: Domestic and international technical vendors for cloud/hosting infrastructure, authentication, notifications, and analytics (for example Firebase services).\",\"Partner clubs, venues, and organizers: User, match, and transaction data required for reservation, match, and tournament operations and for video approval, video sales, collection, support, and reconciliation (limited to necessary data).\",\"Contracted video infrastructure providers: Limited data needed to create and technically deliver match-video access, including an external user reference, purchase reference, club, court, match, match start/end times, and purchase time; card, email, and phone details are not shared. After redirecting to the provider site, IP, device/browser, and cookie data may be processed under the provider's own notice.\",\"Payment institutions: For payment processing, saved-card tokenization, refunds, fraud prevention, and reconciliation workflows.\",\"Authorized public bodies and institutions: When required by law or judicial order.\",\"Domestic transfers are made under Articles 8 and 10 of KVKK.\",\"Cross-border transfers are made under valid appropriate safeguard mechanisms under Article 9 of KVKK.\"]},\"section6\":{\"title\":\"6. Collection Method\",\"content\":\"Your personal data is collected through mobile application and web forms, account and transaction records, payment and integration notifications, support channels, cookies, and technical logs by automated or partially automated means; and, where necessary, by manual means provided that the data forms part of a data filing system.\"},\"section7\":{\"title\":\"7. Retention and Deletion\",\"content\":\"Personal data is retained for legal retention periods and operational needs, then deleted, destroyed, or anonymized under our retention and deletion process.\"},\"section8\":{\"title\":\"8. Data Subject Rights (KVKK Article 11)\",\"items\":[\"Learn whether personal data is processed\",\"Request information if personal data has been processed\",\"Learn the purpose of processing and whether data is used in line with that purpose\",\"Know the third parties to whom data is transferred domestically or abroad\",\"Request rectification of incomplete or inaccurate data\",\"Request deleti
1on or destruction where legal conditions are met\",\"Request notification of rectification/deletion to transferred third parties\",\"Object to adverse outcomes caused by automated analysis\",\"Request compensation for damages due to unlawful processing\"]},\"section9\":{\"title\":\"9. Application Method\",\"content\":\"You can submit requests regarding your KVKK rights by confirming your identity through the channels below:\",\"items\":[\"Email: [email protected]\",\"Support email: [email protected]\",\"Phone: +372 53860665\",\"Written application address: Cevizli Mah. Zuhal Cad. A Blok No: 46 Ic Kapi No: 50 Maltepe / Istanbul, Turkiye\",\"In-app support channels available in Matchabit\",\"Other channels announced by the data controller (for example KEP or postal address)\"],\"response_period\":\"Applications are concluded as soon as possible and within 30 days at the latest under applicable legislation.\"},\"section10\":{\"title\":\"10. Updates\",\"content\":\"This disclosure notice may be updated based on legal, operational, or technical changes. The current version is published on this page.\"}},\"terms\":{\"title\":\"Terms of Use\",\"last_updated\":\"Last updated:\",\"section1\":{\"title\":\"1. Acceptance of Terms\",\"content\":\"By accessing and using Matchabit, you accept and agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our service.\"},\"section2\":{\"title\":\"2. Use of Service\",\"content\":\"You agree to use Matchabit only for lawful purposes and in accordance with these Terms. You are responsible for maintaining the confidentiality of your account and for all activity under it. You must provide accurate information and comply with applicable club rules and event guidelines. Club owners may not use standard accounts to organize tournaments or matches at their clubs; a club owner account is required.\"},\"section3\":{\"title\":\"3. Bookings and Payments\",\"content\":\"Bookings, match payments, and tournament registrations are subject to availability and club policies. Fees, splits, and refund terms are shown before confirmation. Payments are processed by third-party processors (e.g., Iyzico). Some features require a paid subscription billed through Apple or Google, which you can manage in your app store account.\"},\"section4\":{\"title\":\"4. User Conduct\",\"content\":\"You agree not to use the service to harass, abuse, or harm others, send unlawful content, or post false or misleading information. You must respect other users in chats and events. Activity chats may be visible to the relevant event participants and authorized club/organization/event managers for organization and support purposes; they may also be reviewed by Matchabit support/operations in case of incidents or complaints. Direct messages are designed for the message participants, but we may review messages and related records when investigating reports, protecting safety, or enforcing these Terms. We recommend avoiding sensitive personal information in chats. Violations may result in account suspension or termination.\"},\"section5\":{\"title\":\"5. Account Suspension\",\"content\":\"Your account may be suspended or terminated if you violate these Terms. Suspension reasons include, but are not limited to:\",\"reasons\":{\"user_report\":\"Multiple verified reports from other users\",\"fraudulent_activity\":\"Fake accounts, payment fraud, or deceptive behavior\",\"spam\":\"Sending unsolicited messages or promotions\",\"tos_violation\":\"Any violation of these Terms of Service\",\"privacy_violation\":\"Unauthorized collection or sharing of others' personal data\",\"harassment\":\"Threatening, bullying, or abusive behavior toward other users\",\"impersonation\":\"Pretending to be someone else or misrepresenting your identity\",\"inappropriate_content\":\"Sharing offensive, illegal, or prohibited content\"},\"consequences\":{\"title\":\"What happens when suspended\",\"items\":[\"You will lose access to your account immediately\",\"You will be unable to log in or use the app\",\"Active reservations and match participations may be cancelled\",\"You may appeal the decision via our Contact page\"]},\"appeal\":\"If you believe your suspension was made in error, you may contact us at [email protected] to appeal within 30 days of the suspension.\"},\"section6\":{\"title\":\"6. Limitation of Liability\",\"content\":\"Matchabit acts as a platform connecting users with clubs and other players. We do not control or guarantee club services, facilities, or events, and we are not responsible for disputes between users and clubs or between users.\"},\"section7\":{\"title\":\"7. Changes to Terms\",\"content\":\"We reserve the right to modify these Terms at any time. Continued use of the service after changes constitutes acceptance of the modified Terms.\"},\"section8\":{\"title\":\"8. Contact Information\",\"content\":\"For questions about these Terms of Use, please contact us at: MATCHABIT SPOR TEKNOLOJILERI LIMITED SIRKETI, Cevizli Mah. Zuhal Cad. A Blok No: 46 Ic Kapi No: 50 Maltepe / Istanbul, Turkiye; +372 53860665; [email protected]. More info: https://matchabit.com/terms.\"},\"section9\":{\"title\":\"9. Apple EULA Terms (iOS)\",\"intro\":\"The following terms apply to the iOS app (the \\\"Licensed Application\\\"):\",\"items\":[\"Acknowledgement: This EULA is between you and Matchabit only, not Apple. Matchabit is solely responsible for the Licensed Application and its content. Usage rules must not conflict with the Apple Media Services Terms and Conditions, which you acknowledge you have had the opportunity to review.\",\"Scope of License: A non-transferable license to use the Licensed Application on Apple-branded products you own or c
1ontrol, as permitted by the Apple Media Services Usage Rules, except that Family Sharing or volume purchasing may allow access by other associated accounts.\",\"Maintenance and Support: Matchabit is responsible for support and maintenance (as required by law). Apple has no obligation to provide support or maintenance.\",\"Warranty: Matchabit is responsible for any warranties (to the extent not disclaimed). If the Licensed Application fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price. Apple has no other warranty obligations.\",\"Product Claims: Matchabit, not Apple, is responsible for claims relating to the Licensed Application, including product liability, legal/regulatory compliance, and consumer protection/privacy claims (including HealthKit/HomeKit if applicable). These Terms do not limit Matchabit's liability beyond what is permitted by law.\",\"Intellectual Property: Matchabit, not Apple, is responsible for the investigation, defense, settlement, and discharge of any third-party intellectual property infringement claim.\",\"Legal Compliance: You represent that you are not located in an embargoed country or on a U.S. Government list of prohibited or restricted parties.\",\"Developer Name and Address: MATCHABIT SPOR TEKNOLOJILERI LIMITED SIRKETI, Cevizli Mah. Zuhal Cad. A Blok No: 46 Ic Kapi No: 50 Maltepe / Istanbul, Turkiye; +372 53860665; [email protected].\",\"Third-Party Terms: You must comply with applicable third-party terms of agreement when using the Licensed Application.\",\"Third-Party Beneficiary: Apple and its subsidiaries are third-party beneficiaries of the EULA and may enforce it against you.\"]},\"section10\":{\"title\":\"10. Club and Partner Conditions\",\"intro\":\"If you operate a club or are otherwise onboarded as a partner, the following additional terms apply:\",\"items\":[\"Authority and Capacity: You represent that you have the legal authority to bind the club or business to these Terms and any related partner agreement.\",\"Listing Accuracy: You must keep club profiles, court inventory, operating hours, closures, pricing, fees, taxes, and club policies accurate and up to date.\",\"Booking Fulfillment and Venue Responsibility: You are responsible for delivering booked services safely and as described, including staffing, access control, and compliance with applicable local laws, permits, and safety requirements.\",\"Cancellations, Refunds, and Disputes: You must apply your published cancellation and refund rules consistently and cooperate in good faith to resolve customer complaints, payment disputes, and chargebacks.\",\"Credential and API Security: You must protect staff accounts, partner keys, and API credentials. Actions performed with your credentials are deemed authorized by your organization unless reported compromised.\",\"Permitted Data Use: Personal data obtained through Matchabit may only be used for service fulfillment, support, fraud prevention, legal compliance, and other uses expressly permitted by applicable law and contract.\",\"Prohibited Conduct: You may not circumvent Matchabit for in-scope bookings to avoid applicable fees, manipulate pricing or availability, submit fraudulent transactions, or unlawfully discriminate against users.\",\"Incident Reporting and Cooperation: You must promptly notify Matchabit of legal, security, or privacy incidents that may affect users and cooperate with reasonable remediation and investigation requests.\",\"Suspension and Termination: Material or repeated violations of these Terms, the Privacy Policy, applicable law, or partner obligations may result in immediate suspension or termination of your partner access and related agreements.\",\"Effect of Termination: Upon termination, you must stop using partner services and confidential materials, return or delete personal data as required, and fulfill or coordinate treatment of already-confirmed bookings as instructed by Matchabit.\"]}},\"faq\":{\"title\":\"Frequently Asked Questions\",\"subtitle\":\"Find quick answers about Matchabit basics, supported sports, and availability in Turkey and worldwide.\",\"last_updated\":\"Last updated:\",\"section1\":{\"title\":\"Basics\",\"q1\":{\"question\":\"How do I create an account?\",\"answer\":\"You can create an account by downloading the Matchabit mobile app and signing up with your email address, or by using Google or Apple Sign-In for a quicker registration process.\"},\"q2\":{\"question\":\"How do I set up my sport profile?\",\"answer\":\"After creating your account, you'll be prompted to create a sport profile. Select your preferred sport (tennis, padel, etc.) and set your initial skill level. You can create profiles for multiple sports.\"},\"q3\":{\"question\":\"What sports are supported?\",\"answer\":\"Matchabit currently supports tennis, padel, and other racket sports. The available sports may vary by location and club availability.\"},\"q4\":{\"question\":\"How do I choose my skill level?\",\"answer\":\"When creating your sport profile, you'll be asked to select your skill level. Choose the level that best represents your current playing ability. Your level may adjust automatically based on your match results and performance.\"},\"q5\":{\"question\":\"Is Matchabit available in Turkey?\",\"answer\":\"Yes. Matchabit is actively used in Turkey for padel, tennis, and pickleball communities. You can discover clubs, courts, and players depen
1ding on your city.\"},\"q6\":{\"question\":\"Is Matchabit only for Turkey?\",\"answer\":\"No. Matchabit is designed for global usage. You can use the app across different regions and keep the same profile and level experience.\"},\"q7\":{\"question\":\"Where can I learn full product details?\",\"answer\":\"For complete details about matches, court booking, levels, payments, and tournaments, visit the How it Works page.\"},\"q8\":{\"question\":\"Can I book padel courts from the web?\",\"answer\":\"Yes, when a participating club enables web booking. If not enabled, the club page can still provide public contact and discovery details.\"},\"q9\":{\"question\":\"How can a club join Matchabit?\",\"answer\":\"A club can contact Matchabit, prepare its public profile, add sports and courts, and configure booking and visibility settings.\"},\"q10\":{\"question\":\"Is Matchabit free for players?\",\"answer\":\"Players can download the app and discover activities. Final booking prices, rentals, or club-specific fees are controlled by each club.\"}},\"extras\":{\"how_it_works\":{\"title\":\"How Matchabit Works\",\"description\":\"Need a complete walkthrough? Visit our How it Works page for detailed product flow and feature explanations.\",\"cta\":\"Go to How it Works\"},\"global_availability\":{\"title\":\"Global Availability\",\"description\":\"Matchabit is designed for players and clubs worldwide. You can use the app across regions with a consistent experience.\",\"regions_title\":\"Available across regions\",\"regions\":[\"Turkey\",\"Europe\",\"Middle East\",\"Global communities\"],\"sports_title\":\"Supported sports\",\"sports\":[\"Padel\",\"Tennis\",\"Pickleball\"]}}},\"howItWorks\":{\"title\":\"How Matchabit Works\",\"subtitle\":\"Everything you need to know about using Matchabit to find matches, track your progress, and connect with players.\",\"quickNav\":\"Quick Navigation\",\"sections\":{\"gettingStarted\":{\"title\":\"Getting Started\",\"intro\":\"Welcome to Matchabit! Getting started is quick and easy. In just a few minutes, you'll be ready to find matches, connect with players, and start improving your game.\",\"downloadTitle\":\"Download the App\",\"downloadDesc\":\"Matchabit is available for both iOS and Android devices. Download it from the App Store or Google Play Store to get started.\",\"profileTitle\":\"Create Your Profile\",\"profileDesc\":\"Sign up with your email or phone number, add a profile photo, and fill in your basic information. Your profile helps other players learn about you and find you for matches.\",\"sportsTitle\":\"Choose Your Sports\",\"sportsDesc\":\"Select the racket sports you play - whether it's padel, tennis, or pickleball. You can play multiple sports, and each one has its own separate skill level and match history.\"},\"playerLevels\":{\"title\":\"Understanding Player Levels\",\"intro\":\"Matchabit uses a fair and transparent skill level system to help you find opponents at your level. Your level is calculated separately for each sport you play.\",\"globalDesc\":\"Your Matchabit level is global. It follows you across countries, cities, and clubs, and the same level number means the same skill everywhere, so matches and tournaments always use a consistent worldwide equivalent.\",\"scaleTitle\":\"The Level Scale (0-7)\",\"level01\":\"Beginner - Just starting out, learning the basic rules and strokes\",\"level12\":\"Lower Intermediate - Comfortable with basics, developing consistent rallies\",\"level23\":\"Intermediate - Solid fundamentals, building match experience\",\"level34\":\"Upper Intermediate - Good consistency, starting to use tactics and strategy\",\"level45\":\"Advanced - Strong skills, good tactical awareness, competitive play\",\"level56\":\"Expert - Highly skilled with advanced tactics and tournament experience\",\"level67\":\"Professional - Elite player with exceptional skills and competitive success\",\"calculationTitle\":\"How Levels Are Calculated\",\"calculationDesc\":\"Your level adjusts automatically based on your match results. Winning against higher-level players will increase your level more than winning against lower-level players. Similarly, losing to lower-level players will decrease your level more. This ensures your level accurately reflects your current skill.\",\"accuracyTitle\":\"Level Accuracy\",\"accuracyDesc\":\"New players have a low 'accuracy score' that increases as they play more matches. This means your level may change more significantly at first, but will stabilize as the system learns your true skill level. After many matches, your level accuracy improves and changes become more gradual.\"},\"regionSystem\":{\"title\":\"Region System \u0026 Locations\",\"intro\":\"Matchabit helps you find matches wherever you are. Our flexible location system lets you play locally or explore new courts when you travel.\",\"inMyRegionTitle\":\"In My Region\",\"inMyRegionDesc\":\"This is your home base. When you select 'In My Region', you'll see matches and clubs in your primary location (e.g., Istanbul). This is perfect for your day-to-day games.\",\"aroundMeTitle\":\"Around Me\",\"aroundMeDe
1sc\":\"Traveling or in a huge city? Use 'Around Me' to find matches and courts near your current physical location (GPS). This is great for finding quick games nearby without changing your home region settings.\",\"specificLocationTitle\":\"Specific City\",\"specificLocationDesc\":\"Planning a trip? specific search allows you to browse matches and courts in any supported city before you even arrive.\",\"timezoneTitle\":\"Time Zones \u0026 Local Times\",\"timezoneDesc\":\"Match and tournament times always follow the venueâs local time zone. When you browse other cities or travel, youâll see times in the venueâs time zone with a local-time preview so you can compare.\"},\"searchFilters\":{\"title\":\"Finding the Perfect Match\",\"intro\":\"Our powerful search filters help you find exactly what you're looking for, whether it's a competitive singles match or a casual doubles game.\",\"findMatchTitle\":\"Finding Matches\",\"findMatchDesc\":\"Customize your match search with these filters:\",\"findMatchList\":[\"Game Type: Choose between Competitive (affects level) and Friendly matches\",\"Play With: Filter for Men's, Women's, or Mixed games\",\"Court Size: Look for Singles (1v1) or Doubles (2v2) matches\",\"Date \u0026 Time: Find matches that fit your schedule\",\"Level: The system automatically highlights matches suitable for your skill level\"],\"bookCourtTitle\":\"Booking Courts\",\"bookCourtDesc\":\"Find the ideal court for your game:\",\"bookCourtList\":[\"Court Type: Filter by Indoor, Outdoor, or Roofed Outdoor courts\",\"features: Look for specific amenities like Rental Rackets, Parking, or Changing Rooms\",\"Surface: Choose your preferred court surface (if available)\",\"Location: Use 'Around Me' to find the closest available courts\"],\"favoriteClubTitle\":\"Favorite Club Quick Filter\",\"favoriteClubDesc\":\"Set a favorite club to prioritize that club in Clubs discovery and use it as a quick filter in the Matches screen.\"},\"paymentsPricing\":{\"title\":\"Payments \u0026 Pricing\",\"intro\":\"Pricing details are shown before confirmation for bookings and paid participation flows.\",\"splittingTitle\":\"Cost Splitting\",\"splittingDesc\":\"When a reservation is linked to a match, costs can be split by seat or role based on the club configuration.\",\"chargeTitle\":\"When You Are Charged\",\"chargeDesc\":\"Payment timing depends on reservation mode and payment type configured by the club (for example, charging at booking).\",\"cancellationTitle\":\"Cancellation \u0026 Refunds\",\"cancellationDesc\":\"Refund and cancellation outcomes depend on venue policy, payment state, and cancellation timing.\",\"feesTitle\":\"Fees \u0026 Totals\",\"feesDesc\":\"Platform/venue fees, taxes, and total payable amount are displayed before checkout.\"},\"matchTypes\":{\"title\":\"Match Types: Friendly vs Competitive\",\"intro\":\"Matchabit supports both casual and rating-impact play so you can choose the right match intent each time.\",\"friendlyTitle\":\"Friendly Matches\",\"friendlyDesc\":\"Friendly matches are for casual sessions and practice. They do not impact rating and can use flexible level settings based on host preferences.\",\"competitiveTitle\":\"Competitive Matches\",\"competitiveDesc\":\"Competitive matches affect player rating and standings. Results are processed through the platform rating logic after score confirmation.\",\"levelRestrictionsTitle\":\"Level Eligibility Rules\",\"levelRestrictionsDesc\":\"Friendly matches can be open or use custom level ranges. Competitive matches use platform-defined fairness windows that are applied automatically by the system.\"},\"creatingMatches\":{\"title\":\"Creating and Joining Matches\",\"intro\":\"You can organize matches quickly with public or private visibility, different match types, and venue-supported reservation flows.\",\"openMatchTitle\":\"Public Matches\",\"openMatchDesc\":\"Public matches appear in discovery feeds according to location and visibility rules. Players within the match level can join instantly. Out-of-level players can send a join request for host review.\",\"privateMatchTitle\":\"Private Matches\",\"privateMatchDesc\":\"Private matches stay invite-based and out of public listings, making them ideal for planned sessions or controlled groups.\",\"formatsTitle\":\"Match Setup Options\",\"formatsDesc\":\"Choose singles or doubles, set friendly or competitive mode, and use the reservation flow supp
1orted by the selected venue.\"},\"outOfLevel\":{\"title\":\"Out-of-Level Match Requests\",\"intro\":\"Sometimes you may want to play with someone outside your usual skill range. Matchabit's out-of-level request system handles this fairly.\",\"warningNote\":\"Out-of-level matches can still affect your rating, but the system accounts for skill differences when calculating level changes.\",\"howToRequestTitle\":\"How to Request\",\"howToRequestDesc\":\"If you find a match where the level requirements don't include your level, you can still send a join request. The match creator will see that you're outside the specified range and can choose to accept or decline your request.\",\"acceptingTitle\":\"Accepting Out-of-Level Requests\",\"acceptingDesc\":\"The match owner receives notifications when out-of-level players request to join. The match owner must approve the request for the player to join. You can view their profile, see their match history, and decide if you want to include them. There's no pressure to accept - it's entirely your choice.\",\"whyExistsTitle\":\"Why This Feature Exists\",\"whyExistsDesc\":\"We believe players should have flexibility in who they play with. Maybe you want to practice against stronger opponents, or perhaps you want to help a less experienced friend improve. Out-of-level requests give everyone this flexibility while keeping the level system meaningful.\"},\"matchFlow\":{\"title\":\"Match Flow \u0026 Scoring\",\"intro\":\"Here's what happens from creating a match to recording the results.\",\"step1\":\"Create or join a match - Set the date, time, location, and player requirements\",\"step2\":\"Wait for players - In-level players can join public matches instantly; out-of-level players require host approval; private matches fill from invites\",\"step3\":\"Play your game - Meet at the designated location and enjoy your match!\",\"step4\":\"Submit scores - After the match, one player from either team can enter the final scores\",\"step5\":\"Confirm results - Both teams confirm the scores to finalize the match and update levels\",\"scoringTitle\":\"Submitting \u0026 Confirming Scores\",\"scoringDesc\":\"After your match concludes, go to the Action Needed tab on the home screen to submit scores. Only one player per team needs to submit. The other team will receive a notification to confirm. Once both teams confirm, the match is finalized and levels are updated. Important: If 24 hours pass without confirmation, the game will be marked as invalid.\",\"fullMatchRequiredNote\":\"A match must be fully filled to be valid. If required player slots are not complete, the match is treated as invalid, scores cannot be entered, and no level change is applied.\"},\"matchHistory\":{\"title\":\"Match History\",\"intro\":\"Keep track of your completed matches in one place. Your match history displays your last 10 game results, helping you see your recent progress and improvement.\",\"viewingTitle\":\"Viewing Your History\",\"viewingDesc\":\"Access your match history from your profile or the matches tab. You'll see a chronological list of all completed matches, including opponents, scores, and the date played.\",\"statsTitle\":\"Performance Statistics\",\"statsDesc\":\"For each sport, view your overall win/loss record, winning percentage, and recent form. These stats help you understand your strengths and track improvement.\",\"filteringTitle\":\"Filtering \u0026 Searching\",\"filteringDesc\":\"Filter your match history by sport, time period, or opponent. This makes it easy to review specific matches or see your performance against particular players.\"},\"playerProfiles\":{\"title\":\"Player Profiles\",\"intro\":\"Your profile is your identity in the Matchabit community. It shows other players who you are and how you play.\",\"calibrationTitle\":\"Calibration Period\",\"calibrationDesc\":\"New players see a calibration section on their profile for the first 5 games. This helps the system determine your accurate skill level. The calibration section automatically disappears after you complete 5 matches.\",\"sportProfilesTitle\":\"Sport-Specific Profiles\",\"sportProfilesDesc\":\"Each sport you play has its own profile section with a separate skill level, match history, and statistics. This means your tennis level is completely independent from your padel level.\",\"statsDisplayTitle\":\"Statistics \u0026 Graphics\",\"statsDisplayDesc\":\"Your profile shows key stats including your level for each sport, total matches played, win rate, and a visual graph of your last 5 games performance. You can also view your last 3 match results at a glance.\",\"frequentTitle\":\"Most Played\",\"frequentDesc\":\"Your profile displays your most played players and most played places, helping you keep track of your regular opponents and favorite venues.\",\"customizationTitle\":\"Profile Customization\",\"customizationDesc\":\"Personalize your profile with a photo, bio, and preferred playing times. Let others know what kind of player you are and when you're typically available.\"},\"tournaments\":{\"title\":\"Tournaments\",\"intro\":\"Matchabit supports modern tournament operations for clubs and organizers, with structured formats and live progress tracking.\",\"findingTitle\":\"Finding Tournaments\",\"findingDesc\":\"Browse tournaments by sport, location, level, schedule, and organizer details.\",\"findingHowToTitle\":\"How to Find Tournaments in the App\",\"findingHowToStep1\":\"Go to the Tournaments screen from the main app navigation.\",\"findingHowToStep2\"
1:\"Select your sport and preferred region/location to narrow the list.\",\"findingHowToStep3\":\"Use filters like status, level range, date, and organizer to find the right event.\",\"findingHowToStep4\":\"Open tournament details to review format, rules, schedule, and registration options.\",\"registrationTitle\":\"Registration \u0026 Approval\",\"registrationDesc\":\"Registration flow and approval requirements depend on tournament setup. Entry status and updates are visible in-app.\",\"formatsTitle\":\"Supported Formats\",\"formatsDesc\":\"Tournament modes include classic bracket structures and Americano-based formats, including team variants where enabled.\",\"americanoTitle\":\"Americano\",\"americanoDesc\":\"Players rotate partners/teams across rounds. Great for balanced social-competitive play with frequent matchup changes.\",\"mexicanoTitle\":\"Mexicano\",\"mexicanoDesc\":\"Pairings are generated based on ongoing rankings. Depending on setup, pairing mode can be alternating or fixed patterns.\",\"multiStageTitle\":\"Multi-Stage Group\",\"multiStageDesc\":\"Stage 1 runs group-based play, then Stage 2 can continue with elimination or rank-group finals, based on tournament setup.\",\"structureTitle\":\"Tournament Structure Options\",\"structureDesc\":\"Organizers can choose Classic or Teams format, number of rounds, group count rules, and standings logic depending on the selected tournament type.\",\"competitiveTitle\":\"Competitive Tournaments\",\"competitiveDesc\":\"Competitive tournaments impact player levels. Tournament mini matches are analyzed, and one final level update is applied at tournament completion according to the tournament rating rules.\",\"matchTypeTitle\":\"Friendly vs Competitive Tournament Mode\",\"matchTypeDesc\":\"Friendly tournaments are for casual competition and do not affect level. Competitive tournaments use rating logic and can update player levels at completion.\",\"scoringTitle\":\"Scoring, Standings, and Progress\",\"scoringDesc\":\"Tournaments can be configured with points- or sets-based standings. Match submissions update leaderboards, rankings, and round progress for all participants.\",\"leaderboardsTitle\":\"Standings \u0026 Results\",\"leaderboardsDesc\":\"Standings, fixtures, and results update as scores are reported so players can follow progress in near real time.\",\"lifecycleTitle\":\"Tournament Lifecycle\",\"lifecycleDesc\":\"Every tournament moves through clear states such as draft, open registration, in progress, and completed. Key updates (registration, schedule, results) are reflected in the app as the event progresses.\"},\"socialFeatures\":{\"title\":\"Social Features\",\"intro\":\"Matchabit combines match coordination with social discovery so you can play with the right people more often.\",\"followingTitle\":\"Following Players\",\"followingDesc\":\"Follow players to keep up with relevant activity based on their profile visibility settings.\",\"activityAlertsTitle\":\"Activity Notifications\",\"activityAlertsDesc\":\"When notifications are enabled, Matchabit helps you stay updated on relevant activity from your network.\",\"publicMatchAlertTitle\":\"Public Match Alerts From Followed Players\",\"publicMatchAlertDesc\":\"If someone you follow creates a public match, you can get notified and open match details to join instantly when your level fits.\",\"friendsMatchesTitle\":\"Matches From Your Network\",\"friendsMatchesDesc\":\"Discover matches created by people you follow and join instantly when slots are open and your level fits.\",\"chatTitle\":\"In-Match Chat\",\"chatDesc\":\"Use match and tournament chat to coordinate logistics, share updates, and stay in touch with participants. Relevant club/organization managers and Matchabit support may view or review activity chats for organization or incident/complaint handling.\",\"directMessageTitle\":\"Direct Messages\",\"directMessageDesc\":\"You can message players directly to coordinate matches, discuss availability, and stay connected outside match chat. If there is a problem, you can use report and block options.\",\"socialPrivacyTitle\":\"Privacy and Control\",\"socialPrivacyDesc\":\"Your profile privacy and follow settings control who can view your activity and interact with you across social features.\"},\"courtsClubs\":{\"title\":\"Playing Anywhere: Courts \u0026 Clubs\",\"intro\":\"Matchabit gives you the freedom to play anywhere and still keep track of all your matches. Whether you're at a partner club or any other court, your games count.\",\"playAnywhereTitle\":\"Create Matches Anywhere\",\"playAnywhereDesc\":\"You don't need to book a court to create a match! Simply select a club or location from our location picker when creating your match. This means you can track and score your games wherever you play - at your regular club, a friend's facility, or any court you find.\",\"trackingTitle\":\"Keep Score Everywhere\",\"trackingDesc\":\"The key benefit: no matter where you play, you can record scores, track results, and have every match count toward your level and statistics. Your match history stays complete regardless of venue.\"},\"partnerClubs\":{\"title\":\"Partner Clubs \u0026 Booking\",\"intro\":\"Matchabit works with partner clubs to provide live availability and booking-supported match flows.\",\"partnerListingTitle\":\"Club Profiles \u0026 Availability\",\"partnerListingDesc\":\"Club pages show facilities, court details, amenities, and available reservation modes based on club setup.\",\"realTimeBookingTitle\":\"Integrated Reservation Flows\",\"realTimeBookingDesc\":\"Depending on the club, reservations can be auto-booked when a match fills, instant-booked during confirmation, or handled externally with venue-side confirmation.\",\"benefitsTitle\":\"Why This Matters\",\"benefitsDesc\":\"Match slots, participant status, and reservation outcomes stay synchronized so players always see the latest booking state.\"},\"reservationModes\":{\"title\":\"Reservation Modes\",\"intro\":\"Partner clubs can run auto-book or instant-book (normal booking), and both modes support creating matches. The flow clearly shows which mode applies before you confirm.\",\"autoBookTitle\":\"Auto-book\",\"autoBookDesc\":\"Players pay for their own seats. The system reserves a court immediately when the match is full; otherwise it checks for at least 2 confirmed players at twice the club cancellation window and at least 3 at the club cancellation deadline. Checkpoints are capped at 24 hours before start.\",\"instantBookTitle\":\"Instant-book\",\"instantBookDesc\":\"This is the primary real-time booking flow. When you confirm, the court is locked immediately and the match is created with that reservation, so you can secure your slot first without losing availability while waiting for players.\",\"externalTitle\":\"External\",\"externalDesc\":\"Some venues complete reservations outside Matchabit. You can still create and track the match in-app while final reservation handling follows the venue process.\",\"policyCta\":\"Read full reservation policy\"},\"clubApproval\":{\"title\":\"Club Approval Modes\",\"intro\":\"Clubs can configure how approvals work for creating matches and joining them.\",\"createOnlyTitle\":\"CREATE_ONLY\",\"createOnlyDesc\":\"Club approval is required to create matches at that club. Eligible in-level players can join public matches instantly, while out-of-level players can still send a join request.\",\"createJoinTitle\":\"CREATE_AND_JOIN\",\"createJoinDesc\":\"Club approval is required both for creating matches and for joining them. This gives clubs tighter participation control.\",\"allowlistTitle\":\"Allowlist \u0026 Privacy Context\",\"allowlistDesc\":\"Approved or allowlisted users can bypass additional checks when club settings allow it. Public/private match visibility and profile privacy rules still apply.\"},\"profilePrivacy\":{\"title\":\"Profile Privacy \u0026 Follows\",\"intro\":\"Profile privacy settings let you control who can view your profile and activity.\",\"visibilityTitle\":\"Public vs Private Profiles\",\"visibilityDesc\":\"Public profiles can be discovered by other players. Private profiles limit profile details and activity to approved followers.\",\"followRequestsTitle\":\"Follow Requests\",\"followRequestsDesc\":\"When a profile is private, new followers must send a request. Only approved followers can access protected profile content.\",\"blockingTitle\":\"Blocking \u0026 Safety\",\"blockingDesc\":\"Blocking helps prevent unwanted interactions. Blocked users have restricted visibility and s
1ocial access according to platform rules.\"},\"faq\":{\"title\":\"Frequently Asked Questions\",\"intro\":\"These quick answers cover the most misunderstood parts of match flow, booking, and level updates.\",\"q1Question\":\"Can I join a public match instantly?\",\"q1Answer\":\"Yes. If your level fits the match rules, you can join instantly.\",\"q2Question\":\"When do I need to send a join request?\",\"q2Answer\":\"Mainly for out-of-level matches. For private profiles, follow requests are also required before seeing protected activity.\",\"q3Question\":\"Why can't I enter score for my match?\",\"q3Answer\":\"Score entry is blocked when required player slots are not fully filled or match conditions are invalid.\",\"q4Question\":\"Who submits and confirms the score?\",\"q4Answer\":\"One player can submit the score, and the opposite side confirms it.\",\"q5Question\":\"What if score is not confirmed in time?\",\"q5Answer\":\"If confirmation is not completed within the platform window, the match is marked invalid and no level change is applied.\",\"q6Question\":\"Do friendly and competitive matches affect level differently?\",\"q6Answer\":\"Yes. Friendly matches do not change level. Competitive matches can change level after valid score confirmation.\",\"q7Question\":\"How does level update work in competitive tournaments?\",\"q7Answer\":\"Mini matches are analyzed, but player level is applied once at tournament completion.\",\"q8Question\":\"Why did my level not change after playing?\",\"q8Answer\":\"Common reasons: friendly mode, invalid or unconfirmed score, out-of-scope event, or missing eligible sport profile.\",\"q9Question\":\"What is Instant-book vs Auto-book?\",\"q9Answer\":\"Instant-book reserves a court immediately. Auto-book starts without a court: each player funds their own seat, and the system reserves when the match is full or a player checkpoint is met. If a reserved roster drops below 2 confirmed players, the court is released; the match stays open with 1 and the system cancels it with 0. The creator has no payment guarantee or special cancellation privilege.\",\"q10Question\":\"Why can't I join even if a slot looks open?\",\"q10Answer\":\"Eligibility checks can block join: level range, gender or format rules, invite or privacy limits, club restrictions, or approval requirements.\",\"q11Question\":\"How can I book a court from the Clubs page on mobile?\",\"q11Answer\":\"On mobile, go to Clubs, open a partner club, and start booking from the club page. Select sport, date, time, and an available court, then confirm the booking to lock your reservation. Matchabit creates the match linked to that booking.\",\"q12Question\":\"What happens when I follow someone?\",\"q12Answer\":\"You can see their activity based on privacy settings and receive relevant notifications, such as new public match creation.\",\"q13Question\":\"How can I change app language?\",\"q13Answer\":\"Open app settings and select language. Matchabit currently supports English, Turkish, Azerbaijani, Russian, Ukrainian, German, and Spanish.\",\"q14Question\":\"How can I set my profile private?\",\"q14Answer\":\"Go to profile privacy settings and switch profile visibility to private. New followers must be approved before they can access protected activity.\",\"q15Question\":\"What does setting a favorite club do?\",\"q15Answer\":\"Your favorite club is used as a quick filter. It prioritizes that club in Clubs discovery and helps you filter Matches faster on the Matches screen.\",\"q16Question\":\"How can I improve match discovery and fit?\",\"q16Answer\":\"Keep your sport profile and level updated, use region/location filters, and follow relevant players to get better match opportunities.\"}},\"cta\":{\"title\":\"Ready to Start Playing?\",\"subtitle\":\"Download Matchabit now and join thousands of players finding matches every day.\",\"scanToOpen\":\"Scan to open Matchabit app\",\"appQrAlt\":\"Matchabit app QR code\"}},\"reservation_policy_page\":{\"title\":\"Reservation Cancellation Policy\",\"updated\":\"Updated\",\"unavailable\":\"Reservation policy details are temporarily unavailable.\",\"service_fee_table\":{\"title\":\"Online payment service fees\",\"description\":\"The service fee is calculated from the cash activity or court amount remaining after eligible package coverage. The calculated percentage is limited to the minimum and maximum shown for the activity and country.\",\"policy_version\":\"Payment policy version {{version}}\",\"country\":\"Country\",\"activity\":\"Activity\",\"percentage\":\"Percentage\",\"minimum\":\"Minimum\",\"maximum\":\"Maximum\",\"exemptions\":\"No service fee is charged for Premium waivers, pay-at-venue or bank-transfer payments, zero cash activity amounts, or unsuccessful checkouts. Rentals and package-covered amounts are excluded from the fee base.\",\"activities\":{\"match_auto_book\":\"Auto-book match\",\"match_public_booking\":\"Public match\",\"match_private_booking\":\"Private match\",\"tournament\":\"Tournament\",\"coaching\":\"Coaching\"}},\"mode_fallback\":{\"auto_book\":\"Auto-book partner match\",\"instant_book\":\"Instant-book partner match\",\"external\":\"External / non-partner match\"},\"static_policy\":{\"policy_version\":\"2026-08-07\",\"intro\":\"This static policy explains Matchabit reservation, registration, cancellation, refund, package, rental, and payment rules for matches, tournaments, and coaching. Activity-specific payment overview screens show the applicable seller, club or organization policy, including the selected payment method and any configured cancellation or leave deadline. If a club, organization, coach, tournament organizer, or venue operator publishes stricter cancellation conditions through the application, those operator rules apply first.\",\"sections\":[{\"id\":\"scope-priority\",\"title\":\"Scope and priority of operator rules\",\"items\":[\"Matchabit is a platform for creating, joining, booking, and paying for matches, tournaments, coaching sessions, packages, rentals, and related services.\",\"The rules shown in an activity payment overview are based on the selected activity, seller or operator, payment method, start time, package and rental state, and the club or organization configuration available to Matchabit, including any configured policy cutoff shown before confirmation.\",\"If stricter cancellation, refund, no-show, venue access, or participation rules are determined by the operator and notified through the application, those rules apply first.\",\"Local law, payment provider rules, bank processing times, and manual finance review can affect the final outcome.\"]},{\"id\":\"match-reservation\",\"title\":\"Match reservation and payment rules\",\"items\":[\"An Auto-book match starts without a court reservation. Matchabit reserves immediately when the confirmed roster is full. Otherwise it makes a one-time check for at least 2 confirmed players at twice the club cancellation window and a second one-time check for at least 3 confirmed players at the club cancellation deadline. Neither checkpoint is earlier than 24 hours before match start.\",\"Creating, joining, and adding a friend to an Auto-book match close exactly one hour before match start. Each player pays their own seat; the person adding a friend pays that friendâs seat.\",\"Premium service-fee waivers and personal package benefits apply only to the memberâs own seat. An added friend never receives the payerâs Premium waiver. A package can cover a friend only when that package explicitly allows shared use.\",\"For an Auto-book match that is not full, a player may leave and may remove a friend they added until match start. When the match is full, leaving and friend removal are allowed only before the club cancellation deadline shown in the application; from that deadline onward, contact the club.\",\"Players cannot cancel or dissolve an Auto-book match, and its creator has no special privilege or payment guarantee. Players leave individually. When no confirmed player remains, the system cancels the match and its booking.\",\"If a reserved Auto-book roster falls below 2 confirmed players, Matchabit releases the court but keeps the match with one confirmed player. The match can reserve again when it reaches 2 confirmed players or becomes full. If no suitable court is available, the existing automatic cancellation rule still applies.\"]},{\"id\":\"match-refund\",\"title\":\"Match cancellation and refund rules\",\"items\":[\"An allowed Auto-book leave or friend removal receives a full refund of the affected checkout, including the paid court share, participant rentals, and service fee; eligible package use is restored. The same full-refund rule applies when the system cancels because the required number of players is not reached, no suitable court is available, or the reservation cannot be confirmed.\",\"Only the person who added a friend may remove that friend. The refund returns to the original person who completed payment for that friendâs seat.\",\"For Auto-book refunds, the payment provider returns its transaction fee fully or proportionally for the refunded amount, so no provider transaction-fee deduction is taken from the playerâs refund. 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Organization tournaments use the organization leave policy; when no earlier organization self-leave deadline is enforced, tournament start is the leave deadline shown in the application. Substitutes may be exempt from an earlier organization deadline, but not from tournament start.\",\"For online tournament payments, a full refund is available only within 15 minutes after payment and no later than the leave deadline shown in the application.\",\"After the 15-minute full-refund period but before the leave deadline shown in the application, a participant-caused withdrawal refunds the registration principal and paid rentals while retaining the service fee.\",\"The leave deadline does not start a new 15-minute full-refund period. After that deadline, participant self
1-withdrawal may be blocked and no automatic refund is available.\",\"After tournament start, online refunds are not automatic and require manual review. If a manager removes an online-paid participant after the policy deadline shown in the application, seller transaction-fee responsibility may need to be accepted before a full customer refund is queued.\"]},{\"id\":\"coaching-rules\",\"title\":\"Coaching registration, leaving, and refund rules\",\"items\":[\"A coaching session uses the configured registration payment method. Pay Now charges the coaching price plus service fee unless Premium waives it; Pay at Venue is collected by the club, organization, or coach.\",\"For an eligible user-caused Pay Now coaching cancellation, a cancellation within 15 minutes after successful payment includes the service fee refund. A later eligible cancellation refunds the coaching principal but retains the service fee.\",\"You can cancel before session start only while the lesson cancellation policy shown in the application allows it. When no earlier lesson cancellation deadline exists, session start is the deadline shown in the application. After that deadline, online-paid self-cancellation is blocked and you must contact the club, organization, or coach.\",\"A coach, owner, or manager can cancel a session or remove a participant only before start. If the participant paid online and the policy deadline shown in the application has passed, seller fee responsibility may need to be accepted before refund processing.\",\"Coaching rentals are scoped to each participant. When a participant leaves or is removed, only that participant's rentals are removed and totals are recalculated.\"]},{\"id\":\"payments-packages-rentals-review\",\"title\":\"Payments, packages, rentals, service fees, and manual review\",\"items\":[\"The final amount shown before confirmation is calculated by Matchabit from the activity price, package usage, rental selection, service fee, Premium fee waiver, seller configuration, and the applicable policy cutoff.\",\"Packages reduce eligible activity price only when the selected flow supp
1orts package usage. A package may cover an added friend only when shared use is enabled for that package. Packages do not cover rentals or service fees.\",\"Rentals belong to the participant who selected them and are removed, restored, or refunded only when that participant policy allows it.\",\"A Premium service-fee waiver is personal. It may apply to the Premium memberâs own seat, but never to a friend added and paid for by that member.\",\"If provider data, payout state, settlement state, refund history, or bank/provider processing prevents an automatic refund, the payment is sent to manual review.\"]},{\"id\":\"mobile-club-package-purchases\",\"title\":\"Club packages purchased in the app\",\"items\":[\"The checkout shows the package price, service fee and total before payment. Selecting Pay now confirms the purchase at the displayed total. The package becomes available only after payment is confirmed.\",\"Package use follows the credit, activity, duration and validity conditions shown in the offer. Buying a package does not itself reserve a court or create an activity.\",\"The club sells and provides the package and is responsible for after-sales support. There is no in-app refund flow for package purchases. Contact the club for package support or refund requests.\",\"The absence of an in-app refund flow does not remove mandatory consumer rights. Payment disputes and reversals may require manual review.\"]}],\"scenarios\":[],\"updated_at\":\"2026-09-13\"}},\"public_clubs\":{\"title\":\"Club Directory\",\"subtitle\":\"Find Matchabit clubs by country and city, then book from the club page or the app.\",\"slogan\":\"We grow the game together\",\"empty\":\"No clubs found for the selected filters.\",\"book_now\":\"Book now\",\"status_active\":\"Status Active\",\"status_upcoming\":\"Upcoming\",\"new_badge\":\"New\",\"next\":\"Next page\",\"previous\":\"Previous page\",\"page_label\":\"Page\",\"location_unknown\":\"Location not specified\",\"sports_label\":\"Sports\",\"country_label\":\"Country\",\"city_label\":\"City\",\"all_cities\":\"All cities\",\"apply_filters\":\"Apply filters\",\"reset_filters\":\"Reset filters\",\"unavailable\":\"Club directory is temporarily unavailable. Please try again shortly.\",\"rate_limited\":\"Too many requests. Please try again shortly.\"},\"owner_login\":{\"meta_title\":\"Matchabit Club Management Login\",\"title\":\"Club Management Login\",\"subtitle\":\"Sign in and choose a club to open the management portal.\",\"email_label\":\"Email\",\"email_placeholder\":\"[email protected]\",\"password_label\":\"Password\",\"password_placeholder\":\"Enter your password\",\"login_button\":\"Log in\",\"logging_in\":\"Logging in...\",\"security_checking\":\"Running security checks...\",\"choose_title\":\"Choose club\",\"choose_subtitle\":\"Select a club to continue to Club Management Portal.\",\"choose_welcome\":\"Welcome {{name}}\",\"logout_button\":\"Log out\",\"copyright\":\"© 2026 Matchabit. All rights reserved.\",\"otp_title\":\"Club access OTP verification\",\"otp_label\":\"OTP code\",\"otp_placeholder\":\"12345\",\"otp_help\":\"Enter the 5-digit code sent to active club admin emails.\",\"verify_button\":\"Verify code\",\"back_to_login\":\"Back to login\",\"back_to_clubs\":\"Back to clubs\",\"resend_button\":\"Resend code\",\"resending_button\":\"Resending...\",\"loading\":\"Loading...\",\"redirecting\":\"Redirecting to club portal...\",\"no_clubs\":\"No clubs were found for this account.\",\"club_cover_alt\":\"Club cover\",\"error_connection\":\"Could not connect. Please try again.\",\"error_generic\":\"Something went wrong. Please try again.\"},\"seo_pages\":{\"common\":{\"keywords_title\":\"Target searches\",\"sections_title\":\"What Matchabit covers\",\"faq_title\":\"FAQ\",\"download_title\":\"Get Matchabit\",\"download_subtitle\":\"Download the app or explore live club pages to start booking and playing.\",\"google_play\":\"Google Play\",\"app_store\":\"App Store\"},\"turkeyPadelApp\":{\"eyebrow\":\"Turkey padel app\",\"title\":\"Turkey Padel App for Players and Clubs\",\"subtitle\":\"Matchabit helps players in Turkey discover padel clubs, book courts, join matches, and manage their racket-sport profile in one app.\",\"
1intro_title\":\"Built for the growing Turkish padel community\",\"intro_body\":\"Matchabit connects players, clubs, and activities across padel, tennis, and pickleball. Players can find places to play, book available courts, meet other players, and follow their activity history while clubs publish public landing pages and manage bookings from the same ecosystem.\",\"primary_cta\":\"Explore clubs\",\"secondary_cta\":\"Contact Matchabit\",\"keywords\":[\"Turkey padel app\",\"Türkiye padel uygulaması\",\"padel app Turkey\",\"padel clubs Turkey\"],\"sections\":[{\"title\":\"Discover clubs\",\"body\":\"Find public club pages with location, sports, court information, and contact details when clubs publish them.\"},{\"title\":\"Book and play\",\"body\":\"Use Matchabit to follow club availability, reserve courts where online booking is active, and organize your next game.\"},{\"title\":\"Grow your profile\",\"body\":\"Keep your player identity, sport levels, matches, tournaments, and community activity connected in one place.\"}],\"faq_intro\":\"Common questions about using Matchabit as a padel app in Turkey.\",\"faq\":[{\"question\":\"Is Matchabit a padel app for Turkey?\",\"answer\":\"Yes. Matchabit is built for padel, tennis, and pickleball communities and includes public club discovery and booking flows for clubs in Turkey.\"},{\"question\":\"Can I use Matchabit in Turkish and English?\",\"answer\":\"Yes. Matchabit supports Turkish and English, with additional localized interfaces for other supported regions.\"},{\"question\":\"Can clubs publish their own landing pages?\",\"answer\":\"Yes. Clubs can use Matchabit to publish public landing pages with useful club, sport, court, and booking information.\"},{\"question\":\"Does Matchabit guarantee court availability?\",\"answer\":\"Availability depends on each club configuration and schedule. Matchabit shows public booking information when the club enables it.\"}]},\"padelCourtBookingTurkey\":{\"eyebrow\":\"Padel court booking in Turkey\",\"title\":\"Padel Court Booking in Turkey\",\"subtitle\":\"Find padel courts, check club booking information, and reserve playable time at participating Matchabit clubs in Turkey.\",\"intro_title\":\"A clearer path from search to court reservation\",\"intro_body\":\"Matchabit turns club discovery into action. Public club pages can show location, sports, courts, working hours, booking availability, and contact routes so players can move from finding a padel club to booking a court faster.\",\"primary_cta\":\"Browse club pages\",\"secondary_cta\":\"Ask about booking\",\"keywords\":[\"padel court booking Turkey\",\"padel kort rezervasyon\",\"book padel courts Turkey\",\"padel court reservation\"],\"sections\":[{\"title\":\"Club pages\",\"body\":\"Each live club page can include location, sports, active courts, amenities, hours, and booking information.\"},{\"title\":\"Online booking\",\"body\":\"When clubs enable web booking, players can review availability and continue reservation from the public club page.\"},{\"title\":\"Player context\",\"body\":\"Bookings connect with the wider Matchabit player profile, helping players manage activities beyond a single reservation.\"}],\"faq_intro\":\"Important details about court booking and availability in Matchabit.\",\"faq\":[{\"question\":\"Can I book padel courts directly on Matchabit?\",\"answer\":\"Participating clubs can enable online court booking. If booking is not enabled, the club page can still show contact and discovery information.\"},{\"question\":\"Which Turkish cities are supported?\",\"answer\":\"Supported cities depend on live clubs using Matchabit. The club directory and club pages are the best source for current availability.\"},{\"question\":\"Can I see club working hours?\",\"answer\":\"Yes, public club pages can show working hours when the club chooses to publish them.\"},{\"question\":\"Can I contact the club before booking?\",\"answer\":\"Yes, public phone, email, website, and social links can appear when the club has configured and published them.\"}]},\"padelClubManagement\":{\"eyebrow\":\"Padel club management\",\"title\":\"Padel Club Management Software for Racket-Sp
1ort Clubs\",\"subtitle\":\"Matchabit helps padel, tennis, and pickleball clubs publish public pages, manage courts, accept bookings, organize players, and grow visibility.\",\"intro_title\":\"Public discovery and club operations in one platform\",\"intro_body\":\"Clubs need more than a private admin panel. Matchabit gives clubs a public landing page that search engines, players, and AI answer engines can understand, while club teams keep bookings, courts, activities, and customer workflows in the operational product.\",\"primary_cta\":\"See live clubs\",\"secondary_cta\":\"Contact sales\",\"keywords\":[\"padel club management\",\"padel club software\",\"club booking software Turkey\",\"racket sport club management\"],\"sections\":[{\"title\":\"Public club landing pages\",\"body\":\"Publish crawlable club pages with useful summaries, locations, sports, courts, amenities, hours, and contact links.\"},{\"title\":\"Booking operations\",\"body\":\"Manage court availability, booking flows, player records, activity history, and club-facing workflows from the Matchabit ecosystem.\"},{\"title\":\"SEO-ready structure\",\"body\":\"Structured data, canonical URLs, sitemaps, and public content help club pages become easier for search engines and answer engines to understand.\"}],\"faq_intro\":\"Questions clubs usually ask before joining Matchabit.\",\"faq\":[{\"question\":\"Can a club use Matchabit as booking software?\",\"answer\":\"Yes. Matchabit supports club booking workflows and public booking discovery for participating clubs.\"},{\"question\":\"Can club landing pages be indexed by Google?\",\"answer\":\"Yes, live club pages are designed to be indexable when they are public and not hidden or demo clubs.\"},{\"question\":\"Can clubs control what public details appear?\",\"answer\":\"Yes. Address, phone, email, map, working hours, courts, and booking sections use club visibility settings.\"},{\"question\":\"How can a club start?\",\"answer\":\"The club can contact Matchabit, prepare public profile details, and configure courts, sports, hours, and contact fields.\"}]}},\"distance_sales_agreement\":{\"title\":\"Distance Sales Agreement\",\"effective_date_label\":\"Effective date:\",\"effective_date\":\"2026-06-23\",\"intro\":\"This agreement is a static public legal notice for distance transactions made through Matchabit. 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Video infrastructure providers such as CourtPulse may be responsible for video production, hosting, playback, and access.\"]},{\"id\":\"transaction-details\",\"title\":\"Transaction details and confirmation\",\"body\":[\"Activity or product name, date, time, location, seller/operator, video provider where applicable, selected payment method, total price, access period, package usage, rentals, service fee, and cancellation/withdrawal summary are displayed in the application before confirmation.\",\"For Auto-book matches, final court reservation depends on the match becoming full or meeting one of the displayed confirmed-player checkpoints and on a suitable court being available. The final price is shown before payment.\",\"The user accepts the displayed terms by confirming the activity or payment in the application.\"]},{\"id\":\"payment-delivery\",\"title\":\"Payment, delivery, and performance\",\"body\":[\"Pay Now payments are processed online through the available payment provider and are subject to provider, bank, anti-fraud, payout, and settlement controls.\",\"Pay at Venue payments are collected by the operator at the venue. Matchabit does not collect those funds online and cannot refund venue-collected cash or card payments through the online provider.\",\"Service is performed by making the confirmed reservation, registration, coaching participation, package use, rental selection, or activity access available to the user according to the displayed activity terms.\",\"For match-video purchases, access opens after payment through the provider link for the validity period shown in the application. Internet access and a current browser may be required.\"]},{\"id\":\"cancellation-refund\",\"title\":\"Cancellation, refund, and operator-priority rules\",\"body\":[\"Cancellation and refund outcomes depend on activity type, payment method, payment time, activity start time, package/rental state, club or organization configuration, and provider settlement state.\",\"Where stricter cancellation conditions determined by the operator and notified through the application exist, those rules apply first.\",\"Online refunds are processed under the applicable Matchabit payment policy. Some cases require manual review instead of automatic provider refund.\",\"Venue-collected payments must be handled by the operator unless the application explicitly says otherwise.\",\"If match-video content is not supplied, is defective, or is unavailable during the promised access period, the consumer retains the remedies, refund rights, and other statutory choices available under applicable law.\"]},{\"id\":\"withdrawal-right\",\"title\":\"Right of withdrawal and exceptions\",\"body\":[\"Because reservations, tournaments, coaching sessions, and rentals are time-specific leisure, sport, or event services, statutory withdrawal rights may be limited or excluded after confirmation or once service performance begins, to the extent permitted by applicable law.\",\"When purchasing a match video, the user separately requests that digital access begin immediately after payment and separately confirms having been informed of the withdrawal-right exception applicable to an electronic service whose performance has begun upon that request.\",\"The user still has the cancellation and refund rights shown in the application and summarized in the reservation policy.\"]},{\"id\":\"responsibilities\",\"title\":\"User and operator responsibilities\",\"body\":[\"The user must provide accurate account and payment information, follow venue and operator rules, arrive on time, and use the application only for lawful purposes.\",\"The operator is responsible for venue access, court/service delivery, coaching delivery, sold match-video access, local safety rules, and stricter operator policies communicated through Matchabit. 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