https://www.whitehalltraining.com/_next/static/chunks/pages/knowledge-management-4821738502c51a95.js

1(self.webpackChunk_N_E=self.webpackChunk_N_E||[]).push([[7002],{55109:function(e,s,a){(window.__NEXT_P=window.__NEXT_P||[]).push(["/knowledge-management",function(){return a(91133)}])},91133:function(e,s,a){"use strict";a.r(s),a.d(s,{default:function(){return p}});var n=a(85893),t=a(9008),i=a.n(t),r=a(41664),o=a.n(r),c=a(67294),d=a(39581),l=a(17490),h=a.n(l);let m=[{query:"autoclave requalification",results:[{tagLabel:"SOP",tagClass:"ktagSop",title:"SOP-ENG-009 \xb7 Autoclave Operation & Requalification (v4, Effective)",snippet:(0,n.jsxs)(n.Fragment,{children:["Requalification is performed ",(0,n.jsx)("mark",{className:h().kmark,children:"annually"})," ","and after any major maintenance, using a full"," ",(0,n.jsx)("mark",{className:h().kmark,children:"thermometric load study"}),"…"]}),related:["DEV-2024-118 (autoclave 2 cycle failure)","Training: Sterilisation Basics"]},{tagLabel:"Deviation",tagClass:"ktagDev",title:"DEV-2024-118 \xb7 Autoclave 2 — failed leak test",snippet:(0,n.jsxs)(n.Fragment,{children:["Root cause: worn door gasket. CAPA included"," ",(0,n.jsx)("mark",{className:h().kmark,children:"revised requalification checklist"})," ","and gasket replacement schedule…"]}),related:["CAPA-2024-072","SOP-ENG-009 \xa76.3"]},{tagLabel:"CAPA",tagClass:"ktagCapa",title:"CAPA-2024-072 \xb7 Gasket preventive replacement programme",snippet:(0,n.jsxs)(n.Fragment,{children:["Effectiveness check (Mar 2025): zero leak-test failures since implementation."," ",(0,n.jsx)("mark",{className:h().kmark,children:"Closed — effective"}),"."]}),related:["Linked to DEV-2024-118"]}]},{query:"who approves protocol amendments",results:[{tagLabel:"SOP",tagClass:"ktagSop",title:"SOP-CT-007 \xb7 Protocol Amendments (v6, Effe

1ctive)",snippet:(0,n.jsxs)(n.Fragment,{children:["Substantial amendments require sign-off from the"," ",(0,n.jsx)("mark",{className:h().kmark,children:"Sponsor Medical Lead and QA"}),", and may not be implemented before"," ",(0,n.jsx)("mark",{className:h().kmark,children:"ethics committee approval"}),"…"]}),related:["Reg: EU CTR Art. 18","Training: GCP Refresher \xa74"]},{tagLabel:"Regulation",tagClass:"ktagReg",title:"EU CTR \xb7 Article 18 — Substantial modification",snippet:(0,n.jsxs)(n.Fragment,{children:["Defines when a modification is substantial and the"," ",(0,n.jsx)("mark",{className:h().kmark,children:"authorisation procedure"})," that applies before implementation…"]}),related:["Implemented by SOP-CT-007"]},{tagLabel:"Deviation",tagClass:"ktagDev",title:"DEV-2023-201 \xb7 Amendment implemented before approval",snippet:(0,n.jsxs)(n.Fragment,{children:["Site initiated revised dosing before EC approval. CAPA:"," ",(0,n.jsx)("mark",{className:h().kmark,children:"amendment release checklist"})," ","added to SOP-CT-007…"]}),related:["CAPA-2023-155","SOP-CT-007 \xa73.1"]}]},{query:"past findings on data integrity",results:[{tagLabel:"Audit",tagClass:"ktagReg",title:"AUD-2025-04 \xb7 Internal audit — Data integrity (Site B)",snippet:(0,n.jsxs)(n.Fragment,{children:["Two observations: shared login on chromatography system;"," ",(0,n.jsx)("mark",{className:h().kmark,children:"audit trail review"})," not documented for 3 of 12 batches…"]}),related:["CAPA-2025-031","SOP-QA-022"]},{tagLabel:"CAPA",tagClass:"ktagCapa",title:"CAPA-2025-031 \xb7 Audit trail review programme",snippet:(0,n.jsxs)(n.Fragment,{children:["Individual accounts enforced; monthly"," ",(0,n.jsx)("mark",{className:h().kmark,children:"audit trail review log"})," ","introduced. Effectiveness check due Q3 2026."]}),related:["Linked to AUD-2025-04"]},{tagLabel:"SOP",tagClass:"ktagSop",title:"SOP-QA-022 \xb7 Data Integrity & ALCOA+ (v3, Effective)",snippet:(0,n.jsxs)(n.Fragment,{children:["Defines requirements for"," ",(0,n.jsx)("mark",{className:h().kmark,children:"attributable records"}),", audit trail review frequency and escalation of anomalies…"]}),related:["Reg: Annex 11","Training: Data Integrity Essentials"]}]}],u=[{q:"Does this replace our DMS or QMS?",a:"No — it sits on top of them. Your existing systems remain the systems of record for authoring, approval and control. The platform connects to them read-only, indexes the content, and makes it searchable and linked. Nothing about your controlled document lifecycle changes."},{q:"How does it handle access permissions?",a:"Access rules are mirrored from your source systems and verified during validation. If someone can't open a document in your DMS, they can't find it here either — search results are filtered per user before they're displayed."},{q:"Are AI summaries reliable enough for a regulated environment?",a:"Summaries are working aids, not records — every one links to its source document and version, and the platform is governed by an SOP that makes the source authoritative. The design principle is the same as our other solutions: AI accelerates the finding and reading; people remain accountable for decisions."},{q:"How long does implementation take?",a:"A single-department pilot is typically live in 6–8 weeks. Full validated rollout depends on the number of source systems and sites, and is planned in phases so each stage delivers value before the next begins."},{q:"What happens to knowledge that only exists in people's heads?",a:"The platform can't capture what was never written down — but it changes the economics of writing things down. Decision logs, guidance interpretations and Q&A threads become first-class, findable content, and search analytics show you exactly which topics people look for and can't find, so you know what to capture next."}];function p(){let[e,s]=(0,c.useState)(0),a=m[e];return(0,n.jsxs)(n.Fragment,{children:[(0,n.jsxs)(i(),{children:[(0,n.jsx)("title",{children:"Knowledge Management System | Whitehall Training"}),(0,n.jsx)("meta",{name:"description",content:"An AI-powered, searchable home for your SOPs, deviations, CAPAs, inspection findings and regulatory correspondence — with semantic search, linked knowledge and audit-ready access control."})]}),(0,n.jsxs)("div",{className:h().pageWrapper,children:[(0,n.jsx)("section",{className:h().heroSection,children:(0,n.jsxs)("div",{className:h().heroInner,children:[(0,n.jsxs)("div",{children:[(0,n.jsx)("span",{className:h().heroBadge,children:"✦ New Solution"}),(0,n.jsxs)("h1",{className:h().heroTitle,children:["Knowledge Management System"," ",(0,n.jsx)("em",{children:"— your qual

1ity knowledge, one search away"})]}),(0,n.jsx)("p",{className:h().heroLede,children:"The Knowledge Management System is an AI-powered, searchable home for your SOPs, deviations, CAPAs, inspection findings and regulatory correspondence — so institutional knowledge stops walking out the door when experienced staff do."}),(0,n.jsxs)("div",{className:h().chips,children:[(0,n.jsxs)("span",{className:h().chip,children:[(0,n.jsx)("i",{className:h().chipDot}),"Semantic search, not keyword guessing"]}),(0,n.jsxs)("span",{className:h().chip,children:[(0,n.jsx)("i",{className:h().chipDot}),"Role-based access built in"]}),(0,n.jsxs)("span",{className:h().chip,children:[(0,n.jsx)("i",{className:h().chipDot}),"GAMP 5 validation-ready"]})]}),(0,n.jsxs)("div",{className:h().ctaRow,children:[(0,n.jsx)(o(),{href:"/ai-solutions?source=knowledge-management#contact",className:h().btnPrimary,children:"Enquire Now"}),(0,n.jsx)(o(),{href:"/ai-solutions",className:h().btnSecondary,children:"All AI Solutions"})]})]}),(0,n.jsxs)("div",{className:h().kms,"aria-label":"Search demo",children:[(0,n.jsxs)("div",{className:h().kmsHead,children:[(0,n.jsx)(d.Z,{name:"search",size:16}),"KNOWLEDGE SEARCH \xb7 YOUR QUALITY ESTATE"]}),(0,n.jsxs)("div",{className:h().kmsSearch,children:[(0,n.jsx)(d.Z,{name:"search",size:17}),(0,n.jsxs)("span",{className:h().kmsSearchQuery,children:[a.query,(0,n.jsx)("span",{className:h().kmsCaret,"aria-hidden":"true"})]})]}),(0,n.jsx)("p",{className:h().kmsTry,children:"Try a search:"}),(0,n.jsx)("div",{className:h().kmsQs,children:m.map((a,t)=>(0,n.jsx)("button",{type:"button",className:"".concat(h().kq," ").concat(e===t?h().kqActive:""),"aria-pressed":e===t,onClick:()=>s(t),children:a.query},a.query))}),(0,n.jsx)("div",{className:h().kmsResults,children:a.results.map(e=>(0,n.jsxs)("div",{className:h().kr,children:[(0,n.jsxs)("div",{className:h().krTop,children:[(0,n.jsx)("span",{className:"".concat(h().ktag," ").concat(h()[e.tagClass]),children:e.tagLabel}),(0,n.jsx)("b",{className:h().krTitle,children:e.title})]}),(0,n.jsx)("p",{className:h().krText,children:e.snippet}),(0,n.jsxs)("div",{className:h().krRel,children:[(0,n.jsx)(d.Z,{name:"link",size:12}),"Related:"," ",e.related.map((e,s)=>(0,n.jsxs)("span",{children:[s>0&&" \xb7 ",(0,n.jsx)("span",{className:h().krRelLink,children:e})]},e))]})]},e.title))})]})]})}),(0,n.jsx)("section",{className:h().section,children:(0,n.jsxs)("div",{className:h().wrap,children:[(0,n.jsxs)("div",{className:h().secHead,children:[(0,n.jsx)("div",{className:h().eyebrow,children:"How this solution helps you"}),(0,n.jsx)("h2",{children:"Minutes of searching, not days of asking around"}),(0,n.jsx)("p",{children:"Your organisation already knows the answer to most questions — the cost is in finding where that knowledge lives. One semantic search across the whole quality estate changes the economics of every look-up."})]}),(0,n.jsxs)("div",{className:h().helpWrap,children:[(0,n.jsxs)("div",{className:"".concat(h().helpCol," ").concat(h().helpBefore),children:[(0,n.jsxs)("h3",{children:[(0,n.jsx)(d.Z,{name:"x",size:18}),"The working day today"]}),(0,n.jsx)("ul",{children:["Knowledge is spread across six systems and forty heads — finding it means knowing who to ask","Past deviations are searchable by ID, not by symptom — so history repeats","When senior staff leave, their interpretations and reasoning leave with them","A guidance update means a manual trawl to find which SOPs it touches","Audit document requests trigger a scramble across systems and shared drives"].map(e=>(0,n.jsxs)("li",{children:[(0,n.jsx)(d.Z,{name:"x",size:15,className:h().listIcon}),e]},e))})]}),(0,n.jsxs)("div",{className:"".concat(h().helpCol," ").concat(h().helpAfter),children:[(0,n.jsxs)("h3",{children:[(0,n.jsx)(d.Z,{name:"check",size:18}),"With this solution"]}),(0,n.jsx)("ul",{children:["One search finds the SOP, the related deviations and the CAPA that closed them","Investigations start from precedent: similar past cases surface automatically","Decisions, correspondence and interpretations stay findable after the org chart changes","Change impact comes from your document graph — a list, not a blank page","Any document, any version, retrieved 

1in seconds with provenance attached"].map(e=>(0,n.jsxs)("li",{children:[(0,n.jsx)(d.Z,{name:"check",size:15,className:h().listIcon}),e]},e))})]})]}),(0,n.jsxs)("div",{className:h().roiBand,children:[(0,n.jsx)("h3",{className:h().roiBandHeading,children:"What that means in productivity, time and money"}),(0,n.jsx)("p",{className:h().roiBandIntro,children:"The platform is measured on retrieval time, search success rate and reuse of existing knowledge — baselined during your pilot department's rollout."}),(0,n.jsxs)("div",{className:h().roiGrid,children:[(0,n.jsxs)("div",{className:h().roiCard,children:[(0,n.jsxs)("span",{className:h().k,children:[(0,n.jsx)(d.Z,{name:"trend",size:16}),"Productivity"]}),(0,n.jsx)("div",{className:h().stat,children:"Investigations that start from precedent"}),(0,n.jsxs)("p",{children:["Teams stop re-solving solved problems: surfacing a similar past deviation and its effective CAPA turns a from-scratch investigation into an informed one."," ",(0,n.jsx)("strong",{children:"The same applies to regulatory questions your organisation has already answered once."})]})]}),(0,n.jsxs)("div",{className:h().roiCard,children:[(0,n.jsxs)("span",{className:h().k,children:[(0,n.jsx)(d.Z,{name:"clock",size:16}),"Time"]}),(0,n.jsx)("div",{className:h().stat,children:"Hours of hunting → seconds of searching"}),(0,n.jsxs)("p",{children:['Document look-ups, audit retrievals and "who knows about X?" chases collapse into a single query.'," ",(0,n.jsx)("strong",{children:"New starters reach competence faster"}),' because the answer to "where is…?" is always the same place.']})]}),(0,n.jsxs)("div",{className:h().roiCard,children:[(0,n.jsxs)("span",{className:h().k,children:[(0,n.jsx)(d.Z,{name:"coins",size:16}),"Money"]}),(0,n.jsx)("div",{className:h().stat,children:"Knowledge that survives turnover"}),(0,n.jsxs)("p",{children:["Replacing a senior QA or PV expert costs far more than their salary — the re-learning of undocumented context is the hidden bill. Captured decisions and linked history shrink that bill,"," ",(0,n.jsx)("strong",{children:"and audit preparation cost drops with every retrieval that takes seconds instead of staff-days."})]})]})]}),(0,n.jsx)("p",{className:h().note,children:"Figures are indicative of typical industry workloads. Your pilot establishes your actual baseline and measured return before any rollout decision."})]})]})}),(0,n.jsx)("section",{className:h().section,children:(0,n.jsxs)("div",{className:h().wrap,children:[(0,n.jsxs)("div",{className:h().secHead,children:[(0,n.jsx)("div",{className:h().eyebrow,children:"One home for everything"}),(0,n.jsx)("h2",{children:"The knowledge that currently lives in six systems and forty heads"}),(0,n.jsx)("p",{children:"Connected, indexed and searchable — with sources kept in place and access controls respected."})]}),(0,n.jsx)("div",{className:h().srcGrid,children:[{icon:"file",t:"SOPs & policies",d:"Every effective procedure, with superseded versions preserved for history."},{icon:"alertC",t:"Deviations & CAPAs",d:"Investigations, root causes and effectiveness checks — searchable by symptom, not just ID."},{icon:"clipboard",t:"Inspection & audit findings",d:"Internal audits, regulator findings and your responses, linked to the procedures they touched."},{icon:"mail",t:"Regulatory correspondence",d:"Agency questions, commitments and guidance interpretations your team has already made."},{icon:"grad",t:"Training materials",d:"Curricula, competency records and role requirements alongside the procedures they cover."},{icon:"scale",t:"Regulations & guidance",d:"The external requirements your documents implement — linked both ways."}].map(e=>(0,n.jsxs)("div",{className:h().srcBox,children:[(0,n.jsx)("div",{className:h().srcIconBox,children:(0,n.jsx)(d.Z,{name:e.icon,size:20})}),(0,n.jsxs)("div",{children:[(0,n.jsx)("h3",{children:e.t}),(0,n.jsx)("p",{children:e.d})]})]},e.t))})]})}),(0,n.jsx)("section",{className:"".concat(h().section," ").concat(h().sectionAlt),children:(0,n.jsxs)("div",{className:h().wrap,children:[(0,n.jsxs)("div",{className:h().secHead,children:[(0,n.jsx)("div",{className:h().eyebrow,children:"Platform capabilities"}

1),(0,n.jsx)("h2",{children:"Built for how quality teams actually look for things"})]}),(0,n.jsx)("div",{className:"".concat(h().featGrid," ").concat(h().featGridFour),children:[{icon:"brain",t:"Semantic search",d:'Finds documents by meaning, not exact wording — "sterilisation revalidation" finds the autoclave SOP even if it never uses that phrase.'},{icon:"summary",t:"AI summaries",d:"Long investigations and correspondence threads summarised on demand, with a link to the full source for verification."},{icon:"link",t:"Connected knowledge",d:"SOPs link to the regulations they implement, the deviations they've had, and the training that covers them — automatically."},{icon:"tag",t:"Automatic tagging",d:"Documents classified by process, product, site and system on ingestion — no manual metadata backlog."},{icon:"versions",t:"Version awareness",d:"Search returns the effective version by default, with full history preserved and clearly marked."},{icon:"lock",t:"Role-based access",d:"People find only what they're permitted to see. Access rules mirror your existing DMS and QMS permissions."},{icon:"zap",t:"Change impact view",d:"When a regulation or SOP changes, see every connected document, training item and process it affects."},{icon:"chart",t:"Usage analytics",d:"See what people search for and can't find — a direct signal of where procedures are unclear or missing."}].map(e=>(0,n.jsxs)("div",{className:h().featCard,children:[(0,n.jsx)("div",{className:h().featIcon,children:(0,n.jsx)(d.Z,{name:e.icon,size:22})}),(0,n.jsx)("h3",{children:e.t}),(0,n.jsx)("p",{children:e.d})]},e.t))})]})}),(0,n.jsx)("section",{className:h().section,children:(0,n.jsxs)("div",{className:h().wrap,children:[(0,n.jsxs)("div",{className:h().secHead,children:[(0,n.jsx)("div",{className:h().eyebrow,children:"Where it earns its keep"}),(0,n.jsx)("h2",{children:"Four moments where minutes matter"})]}),(0,n.jsx)("div",{className:h().audienceGrid,children:[{tag:"Inspection day",t:"The inspector asks; you answer in seconds",body:"\"Show me all deviations related to this process in the last two years, and the CAPAs that closed them.\" Today that's a scramble across systems. With connected knowledge, it's one search.",after:"Documents retrieved while the inspector is still finishing the question."},{tag:"Staff turnover",t:"Twenty years of judgement doesn't retire with the person",body:"When a senior QA manager leaves, their interpretation of grey areas — why decisions were made, what the agency accepted before — usually leaves too. Captured correspondence and linked decisions keep that reasoning findable.",after:"Successors inherit the reasoning, not just the org chart."},{tag:"Onboarding",t:"New starters find answers instead of interrupting",body:'The first six months of any regulated role is mostly asking "where is…" and "how do we…". Self-serve search with cited sources shortens that curve and reduces the load on senior staff.',after:"Faster time-to-competence, fewer repeated questions."},{tag:"Regulatory change",t:"A guidance update, mapped to your documents in minutes",body:'When E6(R3) or a GVP module changes, the question is always "which of our SOPs does this touch?" The change impact view answers it from your own document graph, not a manual trawl.',after:"Impact assessment starts from a list, not a blank page."}].map(e=>(0,n.jsxs)("div",{className:h().audienceCard,children:[(0,n.jsx)("span",{className:h().useTag,children:e.tag}),(0,n.jsx)("h3",{children:e.t}),(0,n.jsx)("p",{children:e.body}),(0,n.jsxs)("div",{className:h().audienceAfter,children:[(0,n.jsx)(d.Z,{name:"check",size:16}),e.after]})]},e.tag))})]})}),(0,n.jsx)("section",{className:"".concat(h().section," ").concat(h().sectionAlt),children:(0,n.jsxs)("div",{className:h().wrap,children:[(0,n.jsxs)("div",{className:h().secHead,children:[(0,n.jsx)("div",{className:h().eyebrow,children:"Implementation"}),(0,n.jsx)("h2",{children:"A phased rollout, not a big-bang migration"}),(0,n.jsx)("p",{children:"Your documents stay in their systems of record. We index, connect and search — we don't force a migration."})]}),(0,n.jsx)("div",{className:h().stepGrid,children:[{n:"1",t:"Connect & index",d:"Read-only connections to your DMS, QMS and archives. One department's documents indexed first."},{n:"2",t:"Pilot with one team",d:"Usually QA. Real searches, measured against how long the same look-ups took before."},{n:"3",t:"Validate & govern",d:"GAMP 5 validation package, access-control verification, and the SOP governing platform use."},{n:"4",t:"Expand & embed",d:"Roll out across departments and sites, with quarterly reviews of search analytics and content gaps."}].map(e=>(0,n.jsxs)("div",{className:h().stepCard,children:[(0,n.jsx)("div",{className:h().stepNum,children:e.n}),(0,n.jsx)("h3",{children:e.t}),(0,n.jsx)("p",{children:e.d})]},e.n))})]})}),(0,n.jsx)("section",{className:"".concat(h().section," ").concat(h().sectionNavy),children:(0,n.jsxs)("div",{className:h().wrap,children:[(0,n.jsxs)("div",{className:h().secHead,children:[(0,n.jsx)("div",{className:h().eyebrow,children:"Compliance by design"}),(0,n.jsx)("h2",{children:"Built the way your inspectors expect systems to be built"}),(0,n.jsx)("p",{children:"Whitehall has taught GxP compliance for over two decades. That thinking is in every design decision."})]}),(0,n.jsx)("div",{className:h().compGrid,children:[{k:"Validation",t:"GAMP 5 (2nd Ed.)",d:"Requirements, risk assessment, test evidence and traceability delivered with the platform."},{k:"Integrity",t:"Sources stay authoritative",d:"Your DMS remains the system of record. The platform indexes and links — it never becomes a shadow copy."},{k:"Oversight",t:"Verifiable answers",d:"Every AI summary and search result links to its source document and version. Nothing is presented without provenance."},{k:"Privacy",t:"GDPR & data residency",d:"Hosted in your approved region, permissions mirrored from your systems, no training on your data."}].map(e=>(0,n.jsxs)("div",{className:h().compCard,children:[(0,n.jsx)("span",{className:h().k,children:e.k}),(0,n.jsx)("h3",{children:e.t}),(0,n.jsx)("p",{children:e.d})]},e.k))})]})}),(0,n.jsx)("section",{className:"".concat(h().section," ").concat(h().sectionAlt),children:(0,n.jsxs)("div",{className:h().wrap,children:[(0,n.jsxs)("div",{className:h().secHead,children:[(0,n.jsx)("div",{className:h().eyebrow,children:"FAQ"}),(0,n.jsx)("h2",{children:"Questions quality leaders ask us first"})]}),(0,n.jsx)("div",{className:h().faqList,children:u.map(e=>(0,n.jsxs)("details",{className:h().faqItem,children:[(0,n.jsx)("summary",{children:e.q}),(0,n.jsx)("p",{children:e.a})]},e.q))})]})}),(0,n.jsxs)("section",{className:h().ctaBand,children:[(0,n.jsx)("h2",{children:"Watch it search your own documents"}),(0,n.jsx)("p",{children:"Bring a sample document set to a 45-minute demo and see semantic search, linked knowledge and change impact working on your content — not ours."}),(0,n.jsx)(o(),{href:"/ai-solutions?source=knowledge-management#contact",className:h().btnPrimary,children:"Enquire Now"}),(0,n.jsx)("small",{children:"No obligation \xb7 NDA available \xb7 pilot scoped to one department first"})]})]})]})}}},function(e){e.O(0,[6747,9774,2888,179],function(){return e(e.s=55109)}),_N_E=e.O()}]);