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1</head><body class="antialiased relative dark"><div id="__next"><main class="__variable_b35850 __className_b35850"><div class="w-full my-40 max-w-6xl mx-auto font-sans px-4 sm:px-6 md:px-12 lg:px-32"><div class="text-[18px] flex flex-col gap-6 bg-card border rounded-md p-8"><h1 class="text-4xl font-extrabold" node="[object Object]">Terms of Service</h1> 2<p><span class="font-semibold" node="[object Object]">Effective Date:</span> 20.12.2024</p> 3<p><span class="font-semibold" node="[object Object]">Last Updated:</span> 20.12.2024</p> 4<p><em>Welcome to Fiducia.gg ("we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our platform, services, and tools for automated content moderation, sensitive data processing, and direct messaging (collectively, the "Services").</em></p> 5<p><span class="font-semibold" node="[object Object]">PLEASE READ THESE TERMS CAREFULLY.</span> By clicking on the "I Agree" button, registering for an account, downloading the app, using our website, accessing or using the Services, or participating in an electronic conversation facilitated by the Services (any such participant, a "<span class="font-semibold" node="[object Object]">Conversation Participant</span>"), you acknowledge that you have read, understand, and agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Services.</p> 6<p>These Terms apply to all users of the Services, including browsers, vendors, customers, merchants, consumers, content contributors, <span class="font-semibold" node="[object Object]">Business Owners</span>, and <span class="font-semibold" node="[object Object]">Agencies</span>. If you accept these Terms on behalf of your employer or another legal entity, you represent that you have the authority to bind that entity to these Terms. In such cases, "you" and "your" refer to that entity.</p> 7<p>Your personal data is governed by our <span class="font-semibold" node="[object Object]">Data Protection Addendum</span> ("DPA"), available at <a class="text-primary hover:text-primary/70" href="https://fiducia.gg/dpa/en" node="[object Object]">www.fiducia.gg/dpa</a>, and our <span class="font-semibold" node="[object Object]">Privacy Policy</span>, available at <a class="text-primary hover:text-primary/70" href="https://fiducia.gg/privacy-policy/en" node="[object Object]">www.fiducia.gg/privacy-policy</a>. By using the Services, you acknowledge that you have reviewed the DPA and Privacy Policy. These documents are incorporated by reference into these Terms and collectively form this "<span class="font-semibold" node="[object Object]">Agreement</span>."</p> 8<p><span class="font-semibold" node="[object Object]">PLEASE NOTE:</span> This Agreement governs how disputes between you and Fiducia.gg are resolved. It contains a binding arbitration provision and a class action waiver (Section 16). Please read carefully, as it affects your legal r
8ights, including your right to opt out of arbitration.</p> 9<hr/> 10<h2 class="text-2xl font-bold" node="[object Object]">1. Definitions</h2> 11<ul> 12<li class="ml-4 list-disc" node="[object Object]"><span class="font-semibold" node="[object Object]">"User"</span>: Individuals or entities accessing or using the Services.</li> 13<li class="ml-4 list-disc" node="[object Object]"><span class="font-semibold" node="[object Object]">"Account"</span>: A unique account created for access to our Services.</li> 14<li class="ml-4 list-disc" node="[object Object]"><span class="font-semibold" node="[object Object]">"Content"</span>: All information, text, or media uploaded by Users.</li> 15<li class="ml-4 list-disc" node="[object Object]"><span class="font-semibold" node="[object Object]">"AI Tools"</span>: Proprietary algorithms developed by Fiducia.gg for automated processes.</li> 16<li class="ml-4 list-disc" node="[object Object]"><span class="font-semibold" node="[object Object]">"Business Owners"</span>: Users utilizing the Services for their own commercial purposes.</li> 17<li class="ml-4 list-disc" node="[object Object]"><span class="font-semibold" node="[object Object]">"Agencies"</span>: Users providing services to third-party clients using our platform.</li> 18</ul> 19<hr/> 20<h2 class="text-2xl font-bold" node="[object Object]">2. Services Overview</h2> 21<p>Fiducia.gg provides advanced tools for:</p> 22<ol> 23<li class="ml-4 list-disc" node="[object Object]"><span class="font-semibold" node="[object Object]">Content Moderation</span>: Automatic detection and removal of prohibited material, including spam, hate speech, and violations of community standards.</li> 24<li class="ml-4 list-disc" node="[object Object]"><span class="font-semibold" node="[object Object]">Sensitive Data Management</span>: Encrypted processing and storage of personal or business-critical data.</li> 25<li class="ml-4 list-disc" node="[object Object]"><span class="font-semibold" node="[object Object]">Automated Messaging (Auto-DM)</span>: Customizable tools for automated messaging to facilitate communication and engagement.</li> 26</ol> 27<h3>Service Availability</h3> 28<p>The Services are available globally but may be subject to restrictions based on jurisdictional laws. While we strive for continuous uptime, there may be occasional interruptions for maintenance or technical issues.</p> 29<hr/> 30<h2 class="text-2xl font-bold" node="[object Object]">3. Eligibility</h2> 31<p>You may only use our Services if you meet the following criteria:</p> 32<ul> 33<li class="ml-4 list-disc" node="[object Object]">You are at least 18 years old or meet the legal age of majority in your jurisdiction.</li> 34<li class="ml-4 list-disc" node="[object Object]">You have the authority to enter into binding agreements on behalf of your organization, if applicable.</li> 35<li class="ml-4 list-disc" node="[object Object]">You agree to comply with these Terms and all applicable laws and regulations.</li> 36</ul> 37<hr/> 38<h2 class="text-2xl font-bold" node="[object Object]">4. Account Creation and Responsibilities</h2> 39<h3>Account Creation</h3> 40<p>To access certain features, you must create an Account. When creating an Account, you agree to:</p> 41<ol> 42<li class="ml-4 list-disc" node="[object Object]">Provide accurate, current, and complete information.</li> 43<li class="ml-4 list-disc" node="[object Object]">Update your information promptly to keep it accurate and complete.</li> 44</ol> 45<h3>Security of Your Account</h3> 46<p>You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your Account. You agree to:</p> 47<ul> 48<li class="ml-4 list-disc" node="[object Object]">Notify us immediately at <a class="text-primary hover:text-primary/70" href="mailto:[email protected]" node="[object Object]">[email protected]</a> if you suspect any unauthorized use of your Account.</li> 49<li class="ml-4 list-disc" node="[object Object]">Ensure that you exit from your Account at the end of each session.</li> 50</ul> 51<hr/> 52<h2 class="text-2xl font-bold" node="[object Object]">5. Payments and Subscription Plans</h2> 53<h3>Subscription Fees</h3> 54<p>Our Services are offered on a subscription basis, with pricing details displayed at checkout. Fees are billed
54in advance, and your subscription will automatically renew unless canceled.</p> 55<ul> 56<li class="ml-4 list-disc" node="[object Object]"><span class="font-semibold" node="[object Object]">Payment Methods</span>: Payments can be made via credit card, PayPal, or other supported methods.</li> 57<li class="ml-4 list-disc" node="[object Object]"><span class="font-semibold" node="[object Object]">Renewals</span>: Automatic renewals are charged at the current rate unless canceled before the renewal date.</li> 58</ul> 59<h3>Refund Policy</h3> 60<p>Refunds are governed by the minimum legal requirements applicable to software companies:</p> 61<ol> 62<li class="ml-4 list-disc" node="[object Object]"><span class="font-semibold" node="[object Object]">Refund Eligibility</span>: Users are entitled to a refund within 14 days from the date of purchase, provided they have not accessed or used the Services.</li> 63<li class="ml-4 list-disc" node="[object Object]"><span class="font-semibold" node="[object Object]">Exceptions</span>: Refunds will not be issued after 14 days, for partially used subscription periods, or for Accounts terminated due to violations of these Terms.</li> 64<li class="ml-4 list-disc" node="[object Object]"><span class="font-semibold" node="[object Object]">Processing</span>: Refund requests must be submitted via email to <a class="text-primary hover:text-primary/70" href="mailto:[email protected]" node="[object Object]">[email protected]</a> and may take up to 14 business days to process.</li> 65</ol> 66<p>Refunds will comply with the laws of your jurisdiction, such as the <span class="font-semibold" node="[object Object]">GDPR</span> for EU Users or state-specific laws for U.S. Users.</p> 67<hr/> 68<h2 class="text-2xl font-bold" node="[object Object]">6. User Content and Responsibilities</h2> 69<h3>User Content Ownership</h3> 70<p>You retain ownership of the Content you upload. By using the Services, you grant us a license to process, store, and transmit your Content solely for the purpose of providing the Services.</p> 71<h3>Prohibited Content</h3> 72<p>You must not upload or share Content that:</p> 73<ul> 74<li class="ml-4 list-disc" node="[object Object]">Violates any intellectual property rights or laws.</li> 75<li class="ml-4 list-disc" node="[object Object]">Contains harmful, obscene, or illegal material.</li> 76<li class="ml-4 list-disc" node="[object Object]">Promotes hate speech, harassment, or violence.</li> 77</ul> 78<h3>Content Monitoring and Removal</h3> 79<p>We reserve the right, but have no obligation, to monitor, edit, or remove Content that we determine violates these Terms or any applicable law. Violation of these rules may result in account suspension or termination.</p> 80<hr/> 81<h2 class="text-2xl font-bold" node="[object Object]">7. Use of AI Tools</h2> 82<h3>AI-Powered Decision-Making</h3> 83<p>Our Services utilize AI Tools for content moderation and automated messaging. While we strive for accuracy, AI outcomes are not guaranteed to be error-free.</p> 84<ul> 85<li class="ml-4 list-disc" node="[object Object]"><span class="font-semibold" node="[object Object]">Human Review Requests</span>: You may request a human review of AI-based decisions by contacting <a class="text-primary hover:text-primary/70" href="mailto:[email protected]" node="[object Object]">[email protected]</a></li> 86<li class="ml-4 list-disc" node="[object Object]"><span class="font-semibold" node="[object Object]">Transparency</span>: AI actions are logged and available for review upon request.</li> 87</ul> 88<h3>Legal Compliance for Automated Messaging</h3> 89<p>Fiducia.gg does not guarantee compliance with local laws for automated messaging. You are responsible for ensuring your messages comply with spam and privacy laws applicable in your jurisdiction. Fiducia.gg disclaims any liability arising from misuse of automated tools, including fines or penalties due to non-compliance with laws like the <span class="font-semibold" node="[object Object]">CAN-SPAM Act</span> or <span class="font-semibold" node="[object Object]">GDPR</span>.</p> 90<hr/> 91<h2 class="text-2xl font-bold" node="[object Object]">8. Data Protection and Privacy</h2> 92<p>We prioritize the privacy and security of User data. Our data protection practices adhere to the following frameworks and laws:</p> 93<ol> 94<li class="ml-4 list-disc" node="[object Object]"><span class="font-semibold" node="[object Object]">For European Users</span>:<!-- --> 95<ul> 96<li class="ml-4 list-disc" node="[object Object]">
96GDPR Compliance: We comply with the General Data Protection Regulation (EU) 2016/679.</li> 97<li class="ml-4 list-disc" node="[object Object]">Data Transfers: Use of Standard Contractual Clauses (SCCs) for data transfers outside the EEA.</li> 98<li class="ml-4 list-disc" node="[object Object]">Data Subject Rights: Access, correction, deletion, and the right to lodge a complaint with a Data Protection Authority.</li> 99</ul> 100</li> 101<li class="ml-4 list-disc" node="[object Object]"><span class="font-semibold" node="[object Object]">For U.S. Users</span>:<!-- --> 102<ul> 103<li class="ml-4 list-disc" node="[object Object]">CCPA/CPRA Compliance: Adherence to California Consumer Privacy Act and California Privacy Rights Act.</li> 104<li class="ml-4 list-disc" node="[object Object]">User Rights: Right to know, delete, and opt out of the sale of personal information.</li> 105</ul> 106</li> 107<li class="ml-4 list-disc" node="[object Object]"><span class="font-semibold" node="[object Object]">International Users</span>:<!-- --> 108<ul> 109<li class="ml-4 list-disc" node="[object Object]">Compliance with Local Laws: Measures taken to comply with data privacy laws in your jurisdiction.</li> 110</ul> 111</li> 112<li class="ml-4 list-disc" node="[object Object]"><span class="font-semibold" node="[object Object]">Retention and Deletion</span>:<!-- --> 113<ul> 114<li class="ml-4 list-disc" node="[object Object]">Personal data is retained as long as necessary to provide the Services or comply with legal obligations.</li> 115<li class="ml-4 list-disc" node="[object Object]">Upon termination, data will be deleted within <span class="font-semibold" node="[object Object]">30 days</span>, unless required otherwise by law.</li> 116</ul> 117</li> 118</ol> 119<p>For detailed information, please see our Privacy Policy.</p> 120<hr/> 121<h2 class="text-2xl font-bold" node="[object Object]">9. Intellectual Property Rights</h2> 122<p>All intellectual property rights in the Services, including software, logos, trademarks, and related documentation, are owned by Fiducia.gg or its licensors. You are granted a limited, non-exclusive, non-transferable license to access and use the Services in accordance with these Terms.</p> 123<hr/> 124<h2 class="text-2xl font-bold" node="[object Object]">10. User Obligations and Acceptable Use</h2> 125<p>You agree to:</p> 126<ul> 127<li class="ml-4 list-disc" node="[object Object]">Use the Services only for lawful purposes and in accordance with these Terms.</li> 128<li class="ml-4 list-disc" node="[object Object]">Comply with all applicable laws and regulations.</li> 129<li class="ml-4 list-disc" node="[object Object]">Not engage in any activity that interferes with or disrupts the Services.</li> 130</ul> 131<p>Prohibited activities include, but are not limited to:</p> 132<ul> 133<li class="ml-4 list-disc" node="[object Object]">Attempting to gain unauthorized access to the Services or its related systems.</li> 134<li class="ml-4 list-disc" node="[object Object]">Transmitting any viruses, malware, or harmful code.</li> 135<li class="ml-4 list-disc" node="[object Object]">Reverse engineering or decompiling any aspect of the Services.</li> 136</ul> 137<hr/> 138<h2 class="text-2xl font-bold" node="[object Object]">11. Warranties and Disclaimers</h2> 139<p><span class="font-semibold" node="[object Object]">The Services are provided "AS IS" and "AS AVAILABLE" without warranties of any kind, either express or implied.</span></p> 140<p>We do not warrant that:</p> 141<ul> 142<li class="ml-4 list-disc" node="[object Object]">The Services will meet your requirements.</li> 143<li class="ml-4 list-disc" node="[object Object]">The Services will be uninterrupted, timely, secure, or error-free.</li> 144<li class="ml-4 list-disc" node="[object Object]">Any errors will be corrected.</li> 145</ul> 146<hr/> 147<h2 class="text-2xl font-bold" node="[object Object]">12. Indemnification</h2> 148<p>You agree to indemnify, defend, and hold harmless Fiducia.gg, its affiliates, officers, directors, employees, agents, and licensors from any claims, liabilities, damages, losses, or expenses, including reasonable attorneys' fees, arising out of your use of the Services, violation of these Terms, or infringement of any third-party rights.</p> 149<hr/> 150<h2 class="text-2xl font-bold" node="[object Object]">13. Limitation of Liability</h2> 151<p>To the fullest extent permitted by law, Fiducia.gg shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or other intangible losses resulting from:</p> 152<ol> 153<li class="ml-4 list-disc" node="[object Object]"><span class="font-semibold" node="[object Object]">Service Interruptions</span>: Any interruption or cessation of transmission to or from the Services.</li> 154<li class="ml-4 list-disc" node="[object Object]"><span class="font-semibold" node="[object Object]">User Errors</span>: Errors or omissions in any Content or actions taken by Users.</li> 155<li class="ml-4 list-disc" node="[object Object]"><span class="font-semibold" node="[object Object]">AI or Automation Errors</span>: Outcomes resulting from the use of AI Tools or automated messaging.</li> 156<li class="ml-4 list-disc" node="[object Object]"><span class="font-semibold" node="[object Object]">Unauthorized Access</span>: Unauthorized access to our servers or personal data.</li> 157</ol> 158<p>Our total liability shall not exceed the amount you paid in subscription fees in the <span class="font-semibold" node="[object Object]">three (3) months</span> preceding the claim.</p> 159<hr/> 160<h2 class="text-2xl font-bold" node="[object Object]">14. Termination of Services</h2> 161<h3>By Fiducia.gg</h3> 162<p>We reserve the right to suspend or terminate your access to the Services for:</p> 163<ol> 164<li class="ml-4 list-disc" node="[object Object]">Non-payment of fees.</li> 165<li class="ml-4 list-disc" node="[object Object]">Violation of these Terms.</li> 166<li class="ml-4 list-disc" node="[object Object]">Unlawful activity associated with your Account.</li> 167</ol> 168<h3>By You</h3> 169<p>You may terminate your Account at any time by contacting <a class="text-primary hover:text-primary/70" href="mailto:[email protected]" node="[object Object]">[email protected]</a> Subscription cancellations must be made <span class="font-semibold" node="[object Object]">before the renewal date</span> to avoid further charges.</p> 170<hr/> 171<h2 class="text-2xl font-bold" node="[object Object]">15. Changes to the Terms</h2> 172<p>We may revise these Terms to reflect changes in our Services or applicable laws.</p> 173<ul> 174<li class="ml-4 list-disc" node="[object Object]"><span class="font-semibold" node="[object Object]">Notice Period</span>: Changes will be communicated at least <span class="font-semibold" node="[object Object]">30 days</span> before taking effect via email or notifications within the Services.</li> 175<li class="ml-4 list-disc" node="[object Object]"><span class="font-semibold" node="[object Object]">
175User Consent</span>: Continued use of the Services after the effective date constitutes acceptance of the revised Terms.</li> 176</ul> 177<hr/> 178<h2 class="text-2xl font-bold" node="[object Object]">16. Governing Law and Dispute Resolution</h2> 179<h3>Governing Law</h3> 180<p>These Terms are governed by the laws of the <span class="font-semibold" node="[object Object]">State of California</span>, without regard to its conflict of law principles.</p> 181<h3>Arbitration and Waivers</h3> 182<p><span class="font-semibold" node="[object Object]">Binding Arbitration</span>:</p> 183<ul> 184<li class="ml-4 list-disc" node="[object Object]">Any disputes arising out of or relating to these Terms shall be resolved through binding arbitration conducted in <span class="font-semibold" node="[object Object]">San Francisco, California</span>.</li> 185</ul> 186<p><span class="font-semibold" node="[object Object]">Class Action Waiver</span>:</p> 187<ul> 188<li class="ml-4 list-disc" node="[object Object]">You agree to resolve disputes on an individual basis and waive the right to participate in a class action.</li> 189</ul> 190<p><span class="font-semibold" node="[object Object]">Exceptions</span>:</p> 191<ul> 192<li class="ml-4 list-disc" node="[object Object]">You may assert claims in small claims court if they qualify.</li> 193<li class="ml-4 list-disc" node="[object Object]">This arbitration agreement does not prevent you from bringing issues to the attention of federal, state, or local agencies.</li> 194</ul> 195<hr/> 196<h2 class="text-2xl font-bold" node="[object Object]">17. Force Majeure</h2> 197<p>Fiducia.gg is not liable for any failure or delay in performance due to causes beyond our reasonable control, including natural disasters, government actions, cyberattacks, or technical failures.</p> 198<hr/> 199<h2 class="text-2xl font-bold" node="[object Object]">18. Severability</h2> 200<p>If any provision of these Terms is found to be invalid or unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force.</p> 201<hr/> 202<h2 class="text-2xl font-bold" node="[object Object]">19. Entire Agreement</h2> 203<p>These Terms, along with the Privacy Policy and DPA, constitute the entire agreement between you and Fiducia.gg regarding the Services and supersede all prior agreements.</p> 204<hr/> 205<h2 class="text-2xl font-bold" node="[object Object]">20. Contact Information</h2> 206<p>For questions or concerns about these Terms:</p> 207<p><span class="font-semibold" node="[object Object]">Fiducia.gg</span></p> 208<p>HeimstättenstraÃe 7a</p> 209<p>82166 Gräfelfing, Germany</p> 210<p>Email: <a class="text-primary hover:text-primary/70" href="mailto:[email protected]" node="[object Object]">[email protected]</a></p></div></div></main></div>
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Line numbers count LF bytes from the start of the resource, as the search results do. Vendor segments are library code the classifier recognised; they are stored but not indexed. Bytes are shown as Latin1 characters, one per byte.