1"use strict";(self.webpackChunk_survey_ai_source=self.webpackChunk_survey_ai_source||[]).push([[7194],{111(e,o,t){t.r(o),t.d(o,{assets:()=>a,contentTitle:()=>c,default:()=>h,frontMatter:()=>s,metadata:()=>i,toc:()=>l});const i=JSON.parse('{"id":"cookbook/intro","title":"Cookbook","description":"Practical recipes for improving customer-care journeys with Flowcall.","source":"@site/docs/cookbook/intro.md","sourceDirName":"cookbook","slug":"/cookbook","permalink":"/cookbook","draft":false,"unlisted":false,"tags":[],"version":"current","sidebarPosition":1,"frontMatter":{"id":"intro","slug":"/cookbook","title":"Cookbook","sidebar_position":1,"description":"Practical recipes for improving customer-care journeys with Flowcall."},"sidebar":"docsSidebar","previous":{"title":"Execute Action APIs","permalink":"/api/execute-actions"},"next":{"title":"Keep Shift-Start Queues Clear with Auto Awaiting Response","permalink":"/cookbook/auto-mark-stale-at-shift-start"}}');var r=t(4848),n=t(8453);const s={id:"intro",slug:"/cookbook",title:"Cookbook",sidebar_position:1,description:"Practical recipes for improving customer-care journeys with Flowcall."},c="Cookbook",a={},l=[{value:"Recipes",id:"recipes",level:2}];function d(e){const o={a:"a",h1:"h1",h2:"h2",header:"header",li:"li",p:"p",ul:"ul",...(0,n.R)(),...e.components};return(0,r.jsxs)(r.Fragment,{children:[(0,r.jsx)(o.header,{children:(0,r.jsx)(o.h1,{id:"cookbook",children:"Cookbook"})}),"\n",(0,r.jsx)(o.p,{children:"The cookbook shows practical ways to improve customer-care journeys with Flowcall. Each recipe starts from a common operations problem, explains the customer and agent experience, and shows which Flowcall capabilities help you solve it."}),"\n",(0,r.jsx)(o.p,{children:"Use these recipes when you are designing team workflows, tuning ticket behavior, or improving how conversations move between AI, agents, and customers."}),"\n",(0,r.jsx)(o.h2,{id:"recipes",children:"Recipes"}),"\n",(0,r.jsxs)(o.ul,{children:["\n",(0,r.jsx)(o.li,{children:(0,r.jsx)(o.a,{href:"/cookbook/auto-mark-stale-at-shift-start",children:"Keep shift-start queues clear with auto awaiting response"})}),"\n",(0,r.jsx)(o.li,{children:(0,r.jsx)(o.a,{href:"/cookbook/cross-channel-ticketing",children:"Avoid duplicate tickets across channels"})}),"\n",(0,r.jsx)(o.li,{children:(0,r.jsx)(o.a,{href:"/cookbook/returns-with-photo-validation",children:"Automate returns with photo validation"})}),"\n",(0,r.jsx)(o.li,{children:(0,r.jsx)(o.a,{href:"/cookbook/delayed-delivery-escalation",children:"Handle delayed deliveries end to end"})}),"\n",(0,r.jsx)(o.li,{children:(0,r.jsx)(o.a,{href:"/cookbook/nps-and-ndr-flows",children:"Set up NPS and NDR journeys with Copilot"})}),"\n",(0,r.jsx)(o.li,{children:(0,r.jsx)(o.a,{href:"/cookbook/create-a-test",children:"Create a repeatable workflow test"})}),"\n"]})]})}function h(e={}){const{wrapper:o}={...(0,n.R)(),...e.components};return o?(0,r.jsx)(o,{...e,children:(0,r.jsx)(d,{...e})}):d(e)}},8453(e,o,t){t.d(o,{R:()=>s,x:()=>c});var i=t(6540);const r={},n=i.createContext(r);function s(e){const o=i.useContext(n);return i.useMemo(function(){return"function"==typeof e?e(o):{...o,...e}},[o,e])}function c(e){let o;return o=e.disableParentContext?"function"==typeof e.components?e.components(r):e.components||r:s(e.components),i.createElement(n.Provider,{value:o},e.children)}}}]);
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