1<!DOCTYPE html> 2 3 <!--[if lt IE 7]><html class="no-js ie6 theme-switcher-launched dew-dsm-theme " lang="en" dir="ltr" data-date-format="non_us"><![endif]--> 4 <!--[if IE 7]><html class="no-js ie7 theme-switcher-launched dew-dsm-theme " lang="en" dir="ltr" data-date-format="non_us"><![endif]--> 5 <!--[if IE 8]><html class="no-js ie8 theme-switcher-launched dew-dsm-theme " lang="en" dir="ltr" data-date-format="non_us"><![endif]--> 6 <!--[if IE 9]><html class="no-js ie9 theme-switcher-launched dew-dsm-theme " lang="en" dir="ltr" data-date-format="non_us"><![endif]--> 7 <!--[if IE 10]><html class="no-js ie10 theme-switcher-launched dew-dsm-theme " lang="en" dir="ltr" data-date-format="non_us"><![endif]--> 8 <!--[if (gt IE 10)|!(IE)]><!--><html class="no-js theme-switcher-launched dew-dsm-theme " lang="en" dir="ltr" data-date-format="non_us"><!--<![endif]--> 9 <head> 10 11 <!-- Title for the page --> 12<title> Problems/Solutions : 2n1 Tech Solutions, Inc </title> 13 14<!-- Meta information --> 15 16 <meta charset="utf-8" /> 17 <meta http-equiv="X-UA-Compatible" content="IE=edge,chrome=1" /> 18 <meta name="description" content= "Location to find problems and any published solutions." /> 19 <meta name="author" content= "" /> 20 <meta property="og:title" content="Problems/Solutions" /> <meta property="og:url" content="https://help.2n1tech.com/support/solutions/44000807084" /> <meta property="og:image" content="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/2043015586881/logo/VO7K8dunjE89_kJRUdUaeI64YyIx5WuaQg.jpg?X-Amz-Algorithm=AWS4-HMAC-SHA256&amp;X-Amz-Credential=AKIAS6FNSMY2XLZULJPI%2F20260926%2Fus-east-1%2Fs3%2Faws4_request&amp;X-Amz-Date=20260926T163016Z&amp;X-Amz-Expires=604800&amp;X-Amz-SignedHeaders=host&amp;X-Amz-Signature=4926c009e4dd96c6c73536d8e87cc3276ba214ad4a5337d63735291f05535de7" /> <meta property="og:site_name" content="2n1 Tech Solutions, Inc" /> <meta property="og:type" content="article" /> <meta name="twitter:title" content="Problems/Solutions" /> <meta name="twitter:url" content="https://help.2n1tech.com/support/solutions/44000807084" /> <meta name="twitter:image" content="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/2043015586881/logo/VO7K8dunjE89_kJRUdUaeI64YyIx5WuaQg.jpg?X-Amz-Algorithm=AWS4-HMAC-SHA256&amp;X-Amz-Credential=AKIAS6FNSMY2XLZULJPI%2F20260926%2Fus-east-1%2Fs3%2Faws4_request&amp;X-Amz-Date=20260926T163016Z&amp;X-Amz-Expires=604800&amp;X-Amz-SignedHeaders=host&amp;X-Amz-Signature=4926c009e4dd96c6c73536d8e87cc3276ba214ad4a5337d63735291f05535de7" /> <meta name="twitter:card" content="summary" /> <link rel="canonical" href="https://help.2n1tech.com/support/solutions/44000807084" /> 21 22<!-- Responsive setting --> 23<link rel="apple-touch-icon" href="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/2043414580835/fav_icon/c10TnY1PPq9jPHZly-Ui-chyv0Dx2hY28A.png" /> 24 <link rel="apple-touch-icon" sizes="72x72" href="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/2043414580835/fav_icon/c10TnY1PPq9jPHZly-Ui-chyv0Dx2hY28A.png" /> 25 <link rel="apple-touch-icon" sizes="114x114" href="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/2043414580835/fav_icon/c10TnY1PPq9jPHZly-Ui-chyv0Dx2hY28A.png" /> 26 <link rel="apple-touch-icon" sizes="144x144" href="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/2043414580835/fav_icon/c10TnY1PPq9jPHZly-Ui-chyv0Dx2hY28A.png" /> 27 <meta name="viewport" content="width=device-width, initial-scale=1.0, maximum-scale=5.0, user-scalable=yes" /> 28 29 <!-- Adding meta tag for CSRF token --> 30 <meta name="csrf-param" content="authenticity_token" /> 31<meta name="csrf-token" content="sXd1t4X4fjd2gcSYvSlGvxypr/jmK7imcLSm8d35qyw/PWukMOEdmdLCVWdbjWBbcoMNf6tBSoa4WaduPiZPAw==" /> 32 <!-- End meta tag for CSRF token --> 33 34 <!-- Fav icon for portal --> 35 <link rel='shortcut icon' href='https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/2043414580835/fav_icon/c10TnY1PPq9jPHZly-Ui-chyv0Dx2hY28A.png' /> 36 37 <!-- Base stylesheet --> 38 39 <link rel="stylesheet" media="print" href="https://assets2.freshdesk.com/assets/cdn/portal_print-6e04b27f27ab27faab81f917d275d593fa892ce13150854024baaf983b3f4326.css" /> 40 <link rel="stylesheet" media="screen" href="https://assets6.freshdesk.com/assets/cdn/falcon_portal_utils-43bfe0a981ed5df82b02c079c9f29ea000334f94eb75ec37d53d6d5b8b9f4086.css" /> 41 42 43 <!-- Theme stylesheet --> 44 45 <link href="/support/theme.css?v=4&d=1693347933" media="screen" rel="stylesheet" type="text/css"> 46 47 <!-- Google font url if present --> 48 <link href='https://fonts.googleapis.com/css?family=Source+Sans+Pro:regular,italic,600,700,700italic|Poppins:regular,600,700' rel='stylesheet' type='text/css' nonce='qhyppgbB55fnDmqsMkc6uw=='> 49 50 <!-- Including default portal based script framework at the top --> 51
51<script src="https://assets7.freshdesk.com/assets/cdn/portal_head_v2-42db32fda0d580ef2a2696d2a5027d91fc5799709f745764cc90fe00971eae55.js"></script>
51 52 <!-- Including syntexhighlighter for portal --> 53
53<script src="https://assets7.freshdesk.com/assets/cdn/prism-96c3735a6ff19327135da540127d6909048554034f47dd1901366ba2f1c038e9.js"></script>
53 54 55 56 57 <!-- Access portal settings information via javascript --> 58
58<script type="text/javascript"> var portal = {"language":"en","name":"2n1 Tech Solutions, Inc","contact_info":"","current_page_name":"solution_category","current_tab":"solutions","vault_service":{"url":"https://vault-service.freshworks.com/data","max_try":2,"product_name":"fd"},"current_account_id":1094995,"preferences":{"bg_color":"#f3f5f7","header_color":"#ffffff","help_center_color":"#f3f5f7","footer_color":"#183247","tab_color":"#ffffff","tab_hover_color":"#686fff","btn_background":"#686fff","btn_primary_background":"#a51cff","baseFont":"Source Sans Pro","textColor":"#183247","headingsFont":"Poppins","headingsColor":"#183247","linkColor":"#183247","linkColorHover":"#686fff","inputFocusRingColor":"#686fff","nonResponsive":false,"personalized_articles":true},"image_placeholders":{"spacer":"https://assets1.freshdesk.com/assets/misc/spacer.gif","profile_thumb":"https://assets10.freshdesk.com/assets/misc/profile_blank_thumb-4a7b26415585aebbd79863bd5497100b1ea52bab8df8db7a1aecae4da879fd96.jpg","profile_medium":"https://assets4.freshdesk.com/assets/misc/profile_blank_medium-1dfbfbae68bb67de0258044a99f62e94144f1cc34efeea73e3fb85fe51bc1a2c.jpg"},"falcon_portal_theme":true}; var attachment_size = 20; var blocked_extensions = ""; var allowed_extensions = ""; var store = { 59 ticket: {}, 60 portalLaunchParty: {} }; store.portalLaunchParty.ticketFragmentsEnabled = true; store.portalLaunchParty.channelIdentifierFieldsEnabled = true; store.pod = "us-east-1"; store.region = "US"; </script>
60 61 62 63 64 </head> 65 <body> 66 67 68 69 70 <header class="banner"> 71 <div class="banner-wrapper page"> 72 <div class="banner-title"> 73 <a href="http://www.2n1tech.com"class='portal-logo'><span class="portal-img"><i></i> 74 <img src='https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/2043015586881/logo/VO7K8dunjE89_kJRUdUaeI64YyIx5WuaQg.jpg' alt="Logo" 75 onerror="default_image_error(this)" data-type="logo" /> 76 </span></a> 77 <h1 class="ellipsis heading">2n1 Tech Solutions, Inc</h1> 78 </div> 79 <nav class="banner-nav"> 80 <div class="welcome">Welcome <b></b> </div> <b><a href="/support/login"><b>Login</b></a></b> <b><a href="/support/signup"><b>Sign up</b></a></b> 81 </nav> 82 </div> 83 </header> 84 <nav class="page-tabs"> 85 <div class="page no-padding no-header-tabs"> 86 87 <a data-toggle-dom="#header-tabs" href="#" data-animated="true" class="mobile-icon-nav-menu show-in-mobile"></a> 88 <div class="nav-link" id="header-tabs"> 89 90 91 <a href="/support/home" class="">Home</a> 92 93 94 95 <a href="/support/solutions" class="active">Solutions</a> 96 97 98 </div> 99 100 </div> 101 </nav> 102 103<!-- Search and page links for the page --> 104 105 <section class="help-center-sc rounded-6"> 106 <div class="page no-padding"> 107 <div class="hc-search"> 108 <div class="hc-search-c"> 109 <form class="hc-search-form print--remove" autocomplete="off" action="/support/search/solutions" id="hc-search-form" data-csrf-ignore="true"> 110 <div class="hc-search-input"> 111 <label for="support-search-input" class="hide">Enter your search term here...</label> 112 <input placeholder="Enter your search term here..." type="text" 113 name="term" class="special" value="" 114 rel="page-search" data-max-matches="10" id="support-search-input"> 115 </div> 116 <div class="hc-search-button"> 117 <button class="btn btn-primary" aria-label="Search" type="submit" autocomplete="off"> 118 <i class="mobile-icon-search hide-tablet"></i> 119 <span class="hide-in-mobile"> 120 Search 121 </span> 122 </button> 123 </div> 124</form> 125 </div> 126 </div> 127 <div class="hc-nav nav-with-contact "> 128 <nav> <div> 129 <a href="/support/tickets/new" class="mobile-icon-nav-newticket new-ticket ellipsis" title="New support ticket"> 130 <span> New support ticket </span> 131 </a> 132 </div> <div> 133 <a href="/support/tickets" class="mobile-icon-nav-status check-status ellipsis" title="Check ticket status"> 134 <span>Check ticket status</span> 135 </a> 136 </div> <div> <a href="tel:858-200-2011" class="mobile-icon-nav-contact contact-info ellipsis"> 137 <span dir='ltr'>858-200-2011</span> 138 </a> </div> </nav> 139 </div> 140 </div> 141 </section> 142 143 144 145<div class="page"> 146 147 148 <!-- Search and page links for the page --> 149 150 151 <!-- Notification Messages --> 152 <div class="alert alert-with-close notice hide" id="noticeajax"></div> 153 154 155 <div class="c-wrapper"> 156 <section class="main content rounded-6 min-height-on-desktop fc-solution-category" id="solutions-category-44000807084"> 157 <div class="breadcrumb"> 158 <a href="/support/solutions">Solution home</a> 159 </div> 160 <h2 class="heading">Problems/Solutions</h2> 161 <div class="cs-g-c"> 162 163 164 <section class="cs-g article-list"> 165 <div class="list-lead"> 166 <a href="/support/solutions/folders/44001205107" title="Encompass"> Encompass <span class='item-count'>15</span></a> 167 </div> 168 <ul> <li class="article"> 169 <div class="ellipsis"> 170 <a href="/support/solutions/articles/44001305060-encompass-crashes-when-printing">Encompass crashes when printing</a> 171 </div> 172 </li> 173 <li class="article"> 174 <div class="ellipsis"> 175 <a href="/support/solutions/articles/44001362071-encompass-printer-not-activated-error-code-20-30-41-">Encompass: Printer not activated, error code -20 (-30, -41)</a> 176 </div> 177 </li> 178 <li class="article"> 179 <div class="ellipsis"> 180 <a href="/support/solutions/articles/44001370121-outlook-windows-secman64-dll-not-found">Outlook/Windows: Secman64.dll not found</a> 181 </div> 182 </li> 183 <li class="article"> 184 <div class="ellipsis"> 185 <a href="/support/solutions/articles/44001916939-when-viewing-pdf-within-encompass-system-invalid-cast-exception">When viewing PDF within Encompass: System Invalid Cast Exception</a> 186 </div> 187 </li> 188 <li class="article"> 189 <div class="ellipsis"> 190 <a href="/support/solutions/articles/44001936028-disable-encompass-plugins">Disable Encompass Plugins</a> 191 </div> 192 </li> 193</ul><a href="/support/solutions/folders/44001205107" class="see-more">View all 15</a> 194 </section> 195 196 197 198 <section class="cs-g article-list"> 199 <div class="list-lead"> 200 <a href="/support/solutions/folders/44001205108" title="General issues"> General issues <span class='item-count'>12</span></a> 201 </div> 202 <ul> <li class="article"> 203 <div class="ellipsis"> 204 <a href="/support/solutions/articles/44001304053-my-mapped-drives-are-no-longer-accessible">My mapped drives are no longer accessible</a> 205 </div> 206 </li> 207 <li class="article"> 208 <div class="ellipsis">
209 <a href="/support/solutions/articles/44001510638-outlook-add-ins-are-currently-blocked-">Outlook: Add-ins are currently blocked....</a> 210 </div> 211 </li> 212 <li class="article"> 213 <div class="ellipsis"> 214 <a href="/support/solutions/articles/44001823538-send-items-from-the-mailbox-that-is-sent-from">Send items from the mailbox that is sent from</a> 215 </div> 216 </li> 217 <li class="article"> 218 <div class="ellipsis"> 219 <a href="/support/solutions/articles/44001965007-efax-instructions">eFax instructions</a> 220 </div> 221 </li> 222 <li class="article"> 223 <div class="ellipsis"> 224 <a href="/support/solutions/articles/44001976520-wls-axos-bank-access-denied-street-resource-group">WLS AXOS Bank "Access Denied" - Street Resource Group</a> 225 </div> 226 </li> 227</ul><a href="/support/solutions/folders/44001205108" class="see-more">View all 12</a> 228 </section> 229 230 231 232 <section class="cs-g article-list"> 233 <div class="list-lead"> 234 <a href="/support/solutions/folders/44001205371" title="Outlook issues"> Outlook issues <span class='item-count'>3</span></a> 235 </div> 236 <ul> <li class="article"> 237 <div class="ellipsis"> 238 <a href="/support/solutions/articles/44001908323-outlook-repeatedly-asking-for-password">Outlook repeatedly asking for password</a> 239 </div> 240 </li> 241 <li class="article"> 242 <div class="ellipsis"> 243 <a href="/support/solutions/articles/44002190904-change-delegated-sent-mail-to-delegated-inbox-sent-items-folder-instead-of-main-inbox-sent-items-fo">Change Delegated Sent Mail to Delegated Inbox->Sent Items folder instead of main Inbox->Sent Items folder</a> 244 </div> 245 </li> 246 <li class="article"> 247 <div class="ellipsis"> 248 <a href="/support/solutions/articles/44002351274-policy-does-not-allow-granting-permissions-at-this-level-to-one-or-more-of-the-recipient-s-">Policy does not allow granting permissions at this level to one or more of the recipient(s).</a> 249 </div> 250 </li> 251</ul> 252 </section> 253 254 255 256 <section class="cs-g article-list"> 257 <div class="list-lead"> 258 <a href="/support/solutions/folders/44001220820" title="Microsoft Office Issues"> Microsoft Office Issues <span class='item-count'>2</span></a> 259 </div> 260 <ul> <li class="article"> 261 <div class="ellipsis"> 262 <a href="/support/solutions/articles/44002188893-microsoft-applications-stuck-on-processing-when-opening-from-personal-onedrive-folder">Microsoft Applications Stuck on "Processing" when opening from Personal OneDrive Folder</a> 263 </div> 264 </li> 265 <li class="article"> 266 <div class="ellipsis"> 267 <a href="/support/solutions/articles/44002190906-microsoft-applications-constantly-asking-for-password">Microsoft Applications Constantly asking for password</a> 268 </div> 269 </li> 270</ul> 271 </section> 272 273 274 275 <section class="cs-g article-list"> 276 <div class="list-lead"> 277 <a href="/support/solutions/folders/44001222958" title="SalesLogix - Infor"> SalesLogix - Infor <span class='item-count'>1</span></a> 278 </div> 279 <ul> <li class="article"> 280 <div class="ellipsis"> 281 <a href="/support/solutions/articles/44002222126-sales-logix-edit-template-fails-in-rdp-opens-word-first-then-infor-with-errors">Sales Logix Edit Template fails in RDP - opens word first then Infor with errors</a> 282 </div> 283 </li> 284</ul> 285 </section> 286 287 288 289 <section class="cs-g article-list"> 290 <div class="list-lead"> 291 <a href="/support/solutions/folders/44001223099" title="Adobe"> Adobe <span class='item-count'>2</span></a> 292 </div> 293 <ul> <li class="article"> 294 <div class="ellipsis"> 295 <a href="/support/solutions/articles/44002224431-manually-enable-disable-check-for-updates-option">Manually Enable/Disable "Check for Updates" option</a> 296 </div> 297 </li> 298 <li class="article"> 299 <div class="ellipsis"> 300 <a href="/support/solutions/articles/44002368045-creative-cloud-you-don-t-have-access-to-manage-apps">Creative Cloud: You don't have access to manage apps</a> 301 </div> 302 </li> 303</ul> 304 </section> 305 306 307 308 <section class="cs-g article-list"> 309 <div class="list-lead"> 310 <a href="/support/solutions/folders/44001226623" title="vFax"> vFax <span class='item-count'>1</span></a> 311 </div> 312 <ul> <li class="article"> 313 <div class="ellipsis"> 314 <a href="/support/solutions/articles/44002279605-how-to-send-fax-via-email-using-vfax-vitelity">How to send fax via email using vFax Vitelity</a> 315 </div> 316 </li> 317</ul> 318 </section> 319 320 321 322 <section class="cs-g article-list"> 323 <div class="list-lead"> 324 <a href="/support/solutions/folders/44001227819" title="Asterisk Phone Systems"> Asterisk Phone Systems <span class='item-count'>3</span></a> 325 </div> 326 <ul> <li class="article"> 327 <div class="ellipsis"> 328 <a href="/support/solutions/articles/44002301104-asterisk-intrusion-fail2ban-won-t-start-fix">Asterisk - Intrusion Fail2Ban won't start fix</a> 329 </div> 330 </li> 331 <li class="article"> 332 <div class="ellipsis"> 333 <a href="/support/solutions/articles/44002506431-asterisk-freepbx-web-interface-not-loading-but-calls-working">Asterisk - FreePBX: Web Interface not loading but calls working</a> 334 </div> 335 </li> 336 <li class="article"> 337 <div class="ellipsis"> 338 <a href="/support/solutions/articles/44002514707-cannot-connect-to-asterisk-even-after-reload-asterisk-is-running">Cannot Connect to Asterisk - even after reload - asterisk is running</a> 339 </div> 340 </li> 341</ul> 342 </section> 343 344 345 </div> 346</section> 347 </div> 348 349 350 351 352</div> 353 354 <footer class="footer rounded-6"> 355 <nav class="footer-links page no-padding"> 356 357 358 <a href="/support/home" class="">Home</a> 359 360 <a href="/support/solutions" class="active">Solutions</a> 361 362 363 364 <a href="#portal-cookie-info" rel="freshdialog" data-lazy-load="true" class="cookie-link" 365 data-width="450px" title="Why we love Cookies" data-template-footer=""> 366 Cookie policy 367 </a> <div id="portal-cookie-info" class="hide"><textarea> 368 <p>We use cookies to try and give you a better experience in Freshdesk. </p> 369 <p>You can learn more about what kind of cookies we use, why, and how from our <a href="https://www.freshworks.com/privacy/" target="_blank" rel="nofollow">Privacy Policy</a>. If you hate cookies, or are just on a diet, you can disable them altogether too. Just note that the Freshdesk service is pretty big on some cookies (we love the choco-chip ones), and some portions of Freshdesk may not work properly if you disable cookies.</p> 370 <p>
370Weâll also assume you agree to the way we use cookies and are ok with it as described in our <a href="https://www.freshworks.com/privacy/" target="_blank" rel="nofollow">Privacy Policy</a>, unless you choose to disable them altogether through your browser.</p> 371 </textarea></div> 372 </nav> 373 </footer> 374 <div class="copyright"> 375 <a href=https://www.freshworks.com/freshdesk/?utm_source=portal&utm_medium=reflink&utm_campaign=portal_reflink target="_blank" rel="nofollow"> Help Desk Software </a> 376 by Freshdesk 377 </div> 378 379 380 381 382
382<script src="https://assets6.freshdesk.com/assets/cdn/portal_bottom-0b542a3792769c04d80d3d46525247af843ab47fc6068baf5e6d7e4397b85a02.js"></script>
382 383 384
384<script src="https://assets9.freshdesk.com/assets/cdn/redactor-eef0d60809765e5c12fb5df79e77faec248cc5f349dbeb7e46f29345562d4462.js"></script>
384 385
385<script src="https://assets4.freshdesk.com/assets/cdn/lang/en-4a75f878b88f0e355c2d9c4c8856e16e0e8e74807c9787aaba7ef13f18c8d691.js"></script>
385 386 <!-- for i18n-js translations --> 387
387<script src="https://assets4.freshdesk.com/assets/cdn/i18n/portal/en-29627a12b788171ce22b27ff0d75f59ed16b93ed0d25d8ff8cc1050d1ebb377b.js"></script>
387 388 <!-- Including default portal based script at the bottom --> 389
389<script nonce="qhyppgbB55fnDmqsMkc6uw=="> 390//<![CDATA[ 391 392 jQuery(document).ready(function() { 393 394 // Setting the locale for moment js 395 moment.lang('en'); 396 397 var validation_meassages = {"required":"This field is required.","remote":"Please fix this field.","email":"Please enter a valid email address.","url":"Please enter a valid URL.","date":"Please enter a valid date.","dateISO":"Please enter a valid date ( ISO ).","number":"Please enter a valid number.","digits":"Please enter only digits.","creditcard":"Please enter a valid credit card number.","equalTo":"Please enter the same value again.","two_decimal_place_warning":"Value cannot have more than 2 decimal digits","select2_minimum_limit":"Please type %{char_count} or more letters","select2_maximum_limit":"You can only select %{limit} %{container}","maxlength":"Please enter no more than {0} characters.","minlength":"Please enter at least {0} characters.","rangelength":"Please enter a value between {0} and {1} characters long.","range":"Please enter a value between {0} and {1}.","max":"Please enter a value less than or equal to {0}.","min":"Please enter a value greater than or equal to {0}.","select2_maximum_limit_jq":"You can only select {0} {1}","facebook_limit_exceed":"Your Facebook reply was over 8000 characters. You'll have to be more clever.","messenger_limit_exceeded":"Oops! You have exceeded Messenger Platform's character limit. Please modify your response.","not_equal_to":"This element should not be equal to","email_address_invalid":"One or more email addresses are invalid.","twitter_limit_exceed":"Oops! You have exceeded Twitter's character limit. You'll have to modify your response.","password_does_not_match":"The passwords don't match. Please try again.","valid_hours":"Please enter a valid hours.","reply_limit_exceed":"Your reply was over 2000 characters. You'll have to be more clever.","url_format":"Invalid URL format","url_without_slash":"Please enter a valid URL without '/'","link_back_url":"Please enter a valid linkback URL","requester_validation":"Please enter a valid requester details or <a href=\"#\" id=\"add_requester_btn_proxy\">add new requester.</a>","agent_validation":"Please enter valid agent details","email_or_phone":"Please enter a Email or Phone Number","upload_mb_limit":"Upload exceeds the available 15MB limit","invalid_image":"Invalid image format","atleast_one_role":"At least one role is required for the agent","invalid_time":"Invalid time.","remote_fail":"Remote validation failed","trim_spaces":"Auto trim of leading & trailing whitespace","hex_color_invalid":"Please enter a valid hex color value.","name_duplication":"The name already exists.","invalid_value":"Invalid value","invalid_regex":"Invalid Regular Expression","same_folder":"Cannot move to the same folder.","maxlength_255":"Please enter less than 255 characters","decimal_digit_valid":"Value cannot have more than 2 decimal digits","atleast_one_field":"Please fill at least {0} of these fields.","atleast_one_portal":"Select atleast one portal.","custom_header":"Please type custom header in the format - header : value","same_password":"Should be same as Password","select2_no_match":"No matching %{container} found","integration_no_match":"no matching data...","time":"Please enter a valid time","valid_contact":"Please add a valid contact","field_invalid":"This field is invalid","select_atleast_one":"Select at least one option.","ember_method_name_reserved":"This name is reserved and cannot be used. Please choose a different name."} 398 399 jQuery.extend(jQuery.validator.messages, validation_meassages ); 400 401 402 jQuery(".call_duration").each(function () { 403 var format,time; 404 if (jQuery(this).data("time") === undefined) { return; } 405 if(jQuery(this).hasClass('freshcaller')){ return; } 406 time = jQuery(this).data("time"); 407 if (time>=3600) { 408 format = "hh:mm:ss"; 409 } else { 410 format = "mm:ss"; 411 } 412 jQuery(this).html(time.toTime(format)); 413 }); 414 }); 415 416 // Shortcuts variables 417 var Shortcuts = {"global":{"help":"?","save":"mod+return","cancel":"esc","search":"/","status_dialog":"mod+alt+return","save_cuctomization":"mod+shift+s"},"app_nav":{"dashboard":"g d","tickets":"g t","social":"g e","solutions":"g s","forums":"g f","customers":"g c","reports":"g r","admin":"g a","ticket_new":"g n","compose_email":"g m"},"pagination":{"previous":"alt+left","next":"alt+right","alt_previous":"j","alt_next":"k"},"ticket_list":{"ticket_show":"return","select":"x","select_all":"shift+x","search_view":"v","show_description":"space","unwatch":"w","delete":"#","pickup":"@","spam":"!","close"
417:"~","silent_close":"alt+shift+`","undo":"z","reply":"r","forward":"f","add_note":"n","scenario":"s"},"ticket_detail":{"toggle_watcher":"w","reply":"r","forward":"f","add_note":"n","close":"~","silent_close":"alt+shift+`","add_time":"m","spam":"!","delete":"#","show_activities_toggle":"}","properties":"p","expand":"]","undo":"z","select_watcher":"shift+w","go_to_next":["j","down"],"go_to_previous":["k","up"],"scenario":"s","pickup":"@","collaboration":"d"},"social_stream":{"search":"s","go_to_next":["j","down"],"go_to_previous":["k","up"],"open_stream":["space","return"],"close":"esc","reply":"r","retweet":"shift+r"},"portal_customizations":{"preview":"mod+shift+p"},"discussions":{"toggle_following":"w","add_follower":"shift+w","reply_topic":"r"}}; 418 419 // Date formats 420 var DATE_FORMATS = {"non_us":{"moment_date_with_week":"ddd, D MMM, YYYY","datepicker":"d M, yy","datepicker_escaped":"d M yy","datepicker_full_date":"D, d M, yy","mediumDate":"d MMM, yyyy"},"us":{"moment_date_with_week":"ddd, MMM D, YYYY","datepicker":"M d, yy","datepicker_escaped":"M d yy","datepicker_full_date":"D, M d, yy","mediumDate":"MMM d, yyyy"}}; 421 422 var lang = { 423 loadingText: "Please Wait...", 424 viewAllTickets: "View all tickets" 425 }; 426 427 428//]]> 429</script>
429 430 431 432 433 434
434<script type="text/javascript"> 435 I18n.defaultLocale = "en"; 436 I18n.locale = "en"; 437 </script>
437 438 439 440 441 442 <!-- Include dynamic input field script for signup and profile pages (Mint theme) --> 443 444 <!-- Include portal disallowed links --> 445 446 </body> 447</html>
Line numbers count LF bytes from the start of the resource, as the search results do. Vendor segments are library code the classifier recognised; they are stored but not indexed. Bytes are shown as Latin1 characters, one per byte.