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2RM y la monitorización de red, incorporando inteligencia artificial de forma transversal para personalizar experiencias, optimizar tareas y tomar mejores decisiones con datos de calidad."},{"question":"¿Para qué tipo de hoteles está pensado?","answer":"Hotelinking está pensado para hoteles independientes, cadenas hoteleras y grupos que quieren mejorar su relación directa con el huésped y potenciar sus canales propios."},{"question":"¿Qué es el CRM hotelero de Hotelinking?","answer":"El CRM hotelero de Hotelinking permite a hoteles y cadenas centralizar, enriquecer y activar datos de huéspedes procedentes de distintos sistemas y canales.\\nA diferencia de un CRM genérico, está diseñado para el ecosistema hotelero y puede integrarse con fuentes como PMS, motor de reservas, WiFi, programas de fidelización o crear uno propio, formularios, encuestas, comunicaciones y otros puntos de contacto. Esto ayuda a construir perfiles más completos, segmentar audiencias y activar campañas orientadas a fidelización, personalización y venta directa."},{"question":"¿Qué significa que Hotelinking sea una plataforma omnicanal?","answer":"Significa que Hotelinking ayuda a gestionar la relación con el huésped a través de diferentes canales conectados entre sÃ, como email, WhatsApp, web, WiFi, check-in online, chatbot, encuestas, redes sociales o atención telefónica.\\nEl objetivo no es sumar más herramientas aisladas, sino trabajar con una lógica común de datos, comunicaciones y automatización para ofrecer una experiencia más coherente antes, durante y después de la estancia."},{"question":"¿Cómo incorpora Hotelinking inteligencia artificial en sus soluciones?","answer":"Hotelinking incorpora inteligencia artificial en distintas capas de sus soluciones para ayudar a automatizar tareas, generar comunicaciones, responder dudas frecuentes, clasificar solicitudes, apoyar la atención conversacional y mejorar la activación de datos.\\nLa IA se plantea como una capa de apoyo para los equipos del hotel, no como un sustituto del trato humano. Su valor está en reducir carga repetitiva, aportar más agilidad y ayudar a ofrecer respuestas más coherentes y personalizadas."},{"question":"¿Hotelinking se integra con el PMS del hotel?","answer":"SÃ. Hotelinking se integra con diferentes sistemas hoteleros para automatizar procesos, reducir tareas manuales y centralizar información relevante del huésped.\\nAdemás del PMS, también podemos integrarnos con otros sistemas clave del hotel, como el motor de reservas, el sistema de fidelización, herramientas de email marketing, CRM u otras plataformas utilizadas por el establecimiento. De esta forma, la información fluye de manera más eficiente entre sistemas y permite ofrecer una experiencia más personalizada al huésped antes, durante y después de la estancia."},{"question":"¿Cuánto tiempo se necesita para poner Hotelinking en marcha?","answer":"El tiempo de implementación depende de las soluciones contratadas, las integraciones necesarias y las particularidades operativas de cada hotel o cadena.\\nEn cualquier caso, el equipo de Hotelinking acompaña al establecimiento durante todo el proceso: configuración inicial, coordinación de integraciones, puesta en marcha y seguimiento. Nuestro objetivo es que la activación sea ágil, ordenada y adaptada al ritmo del hotel, minimizando la carga operativa para el equipo interno."},{"question":"¿Cómo puedo solicitar una demo o presupuesto de Hotelinking?","answer":"Puedes solicitar una demo utilizando el botón âAgendar demoâ que encontrarás en el menú principal de la web o el botón que hay justo debajo de estas preguntas frecuentes.\\nNuestro equipo se pondrá en contacto contigo para conocer las necesidades de tu hotel o cadena hotelera y mostrarte cómo Hotelinking puede ayudarte a automatizar procesos, mejorar la experiencia del huésped y centralizar información clave."}]}},"error":{"title":"Algo ha salido mal","description":"Ha ocurrido un error inesperado. Por favor, inténtalo de nuevo.","retry":"Reintentar"}
2,"pages":{"support":{"meta":{"title":"Hotelinking | Soporte técnico 24/7","description":"Accede al centro de soporte técnico de Hotelinking y recibe ayuda los 365 dÃas del año a través de nuestros canales de atención."},"hero":{"title":"Centro de **Soporte Técnico** de Hotelinking","contentHeading":"¿En qué podemos ayudarte?","content":"Te brindamos soporte técnico los 365 dÃas del año a través de nuestros diferentes canales. La opción más recomendable es abrir directamente un ticket de soporte, o si es urgente y estás dentro de nuestro horario de atención puedes contactarnos directamente por teléfono, o consultar nuestro centro de ayuda.","ctaLabel":"Generar ticket de soporte","ctaHref":"https://helpdesk.hotelinking.com/hc/es/requests/new","image":{"src":"/images/pages/support/es/hero.jpg","width":690,"height":570,"alt":"Centro de Soporte Técnico de Hotelinking"}},"contactMethods":{"title":"Formas de Contactar con Hotelinking","cards":[{"title":"Sistema de Ticketing","image":{"src":"/images/pages/support/shared/ticketing.png","width":631,"height":532,"alt":""},"linkHref":"https://helpdesk.hotelinking.com/hc/es/requests/new","excerpt":["Es la opción recomendada y más rápida. Gracias a las reglas internas de configuración y de negocio permite etiquetar, evaluar y derivar la
2incidencia al personal más adecuado para su resolución.","Requiere login por razones de seguridad, y para poder verificar que la consulta proviene de un usuario autorizado.","Una vez logueado debo seleccionar el tipo de consulta o incidencia y seguir los pasos indicados.","El propio sistema dejará constancia al CLIENTE de la recepción de la incidencia, asà como el número de ticket y el dÃa y hora en el que se ha recibido, incluso la prioridad o el estado del mismo."],"linkLabel":"Generar ticket de soporte"},{"title":"Teléfono de Contacto:\\n+34 871 66 11 11","image":{"src":"/images/pages/support/shared/phone.png","width":631,"height":532,"alt":""},"linkHref":"tel:+34871661111","excerpt":["Puedes dejar tambien tú incidencia a través de nuestro teléfono de contacto: +34 871 66 11 11. Está soportado por un sistema de enrutamiento automatizado y conectado directamente a nuestro sistema de ticketing.","Eligiendo la ruta adecuada según la incidencia a reportar, es posible solicitar ayuda a nuestro departamento de atención al cliente.","Se generará un ticket de forma automática, procediendo a asignar la incidencia al agente técnico disponible en cada momento.","**El horario de atención al cliente es de lunes a jueves de 9, 00 AM a 5,00 PM y viernes de 9,00 AM a 2,00 PM.**","En caso de estar fuera del horario o si todos nuestros agentes están ocupados, el sistema permitirá dejar un mensaje en el buzón de voz, que será transcrito y transformado en un ticket automáticamente, para posteriormente poder ser redirigido a nuestros agentes de guardia y ser atendido a la mayor brevedad posible.","De esta forma, garantizamos la recepción 24/7 de cualquier incidencia reportada."],"linkLabel":"Llamar a soporte"},{"title":"Centro de Ayuda","image":{"src":"/images/pages/support/shared/help-center.png","width":631,"height":532,"alt":""},"linkHref":"https://helpdesk.hotelinking.com/hc/es","excerpt":["Hemos reunido en un único espacio un repositorio con una serie de artÃculos sobre incidencias comunes que muchos de nuestros clientes reportan y su posible solución sin necesidad de la asistencia de un técnico o asesor.","También hemos puesto a vuestra disposición una serie de guÃas y manuales de uso de nuestros productos para que los puedas consultar en cualquier momento.","Por último podrás ver tu histórico de incidencias, ver el estado de las mismas y abrir un nuevo ticket en caso necesario.","Por motivos de seguridad el acceso requiere login."],"linkLabel":"Abrir centro de ayuda"}]}},"about":{"meta":{"title":"Hotelinking | Quiénes somos","description":"Conoce Hotelinking, la plataforma tecnológica para grupos hoteleros que conecta datos, redes y operaciones para mejorar la experiencia del huésped."},"hero":{"title":"Conectamos a los **Hoteles con sus Huéspedes** en Cada Etapa de su Estancia","content":"Hotelinking ayuda a grupos hoteleros a captar datos, automatizar procesos y mejorar la experiencia del huésped desde una solución diseñada especÃficamente para el ecosistema hotelero.","image":{"src":"/images/pages/about/es/hero.jpg","width":690,"height":570,"alt":"Conoce el equipo humano de Hotelinking."}},"whatIs":{"title":"Qué es Hotelinking","excerpt":["Hotelinking, con más de 10 años de experiencia en el sector, es una **plataforma tecnológica** creada para que los grupos hoteleros puedan conocer mejor a sus huéspedes, comunicarse con ellos de forma más directa y simplificar la gestión de cada estancia.","Integramos los **principales sistemas del ecosistema hotelero** para transformar la información del huésped en datos útiles, procesos automatizados y experiencias más fluidas antes, durante y después de su estancia.","Esto nos permite trabajar con PMS, WiFi, motor de reservas, CRM, comunicaciones, check-in online, pagos, reputación online y redes, conectando áreas que normalmente funcionan de forma separada."],"image":{"src":"/images/pages/about/shared/what-is-hotelinking.png","width":634,"height":532,"alt":""}},"stats":{"title":"Hotelinking en Cifras","subtitle":"Desde 2016, Hotelinking ha crecido junto a hoteles y cadenas que comparten una misma visión: aprovechar mejor la tecnologÃa para construir relaciones más directas con sus huéspedes y simplificar el dÃa a dÃa de sus equipos.","items":[{"stat":"+1.200","text":"hoteles que confÃan en Hotelinking"},{"stat":"+10 M","text":"huéspedes registrados a través de nuestras soluciones"},{"stat":"+120","text":"integraciones activas con sistemas hoteleros"},{"stat":"+30 M","text":"en ahorro de comisiones impulsando la venta directa"}]},"areas":{"title":"Una plataforma, tres áreas de especialización","subtitle":"Hotelinking reúne soluciones diseña
2das para los equipos clave que intervienen en la experiencia del huésped: marketing, IT y recepción.","cards":[{"title":"GuestMaker","lead":"Guest engagement y CRM hotelero.","text":"Ayuda a los grupos hoteleros a captar, enriquecer y activar datos de huéspedes a través de CRM hotelero, portal cautivo, WhatsApp, conserje IA y campañas automatizadas.","linkLabel":"Descubre más","href":"/guestmaker/","backgroundColor":"#fcebff","icon":{"src":"/images/pages/about/shared/guestmaker.png","width":50,"height":50,"alt":"GuestMaker"}},{"title":"WiFiBot","lead":"Monitorización proactiva de redes.","text":"Ayuda a los equipos de IT a supervisar redes, detectar incidencias y tener visibilidad sobre infraestructuras crÃticas como puntos de acceso, switches, GPON, WAN y servicios de conectividad.","linkLabel":"Descubre más","href":"/wifibot/","backgroundColor":"#ecfefc","icon":{"src":"/images/pages/about/shared/wifibot.png","width":50,"height":50,"alt":"WiFiBot"}},{"title":"DeskForce","lead":"Automatización de recepción.","text":"Ayuda a los equipos del hotel a digitalizar procesos clave como el check-in online, check-out digital, pagos y registro de huéspedes, reduciendo fricción durante toda la estancia.","linkLabel":"Descubre más","href":"/deskforce/","backgroundColor":"#f8ffeb","icon":{"src":"/images/pages/about/shared/deskforce.png","width":50,"height":50,"alt":"DeskForce"}}]},"staff":{"title":"Las Personas Detrás de Hotelinking","text":["Detrás de Hotelinking hay un equipo multidisciplinar que combina experiencia hotelera, producto, ingenierÃa, redes, operaciones, marketing, ventas y customer success.","Trabajamos juntos para crear soluciones tecnológicas útiles, fáciles de adoptar y pensadas para acompañar a los hoteles en su dÃa a dÃa."],"investorsTitle":"Nuestros Inversores","staff":[{"name":"Daniel Alzina","role":"CEO","image":{"src":"/images/pages/about/shared/staff/daniel-alzina.png","width":200,"height":135,"alt":"Daniel Alzina"},"linkedinUrl":"https://www.linkedin.com/in/danielalzina/"},{"name":"Kevin O\'Hagan","role":"CTO","image":{"src":"/images/pages/about/shared/staff/kevin-ohagan.png","width":200,"height":135,"alt":"Kevin O\'Hagan"},"linkedinUrl":"https://www.linkedin.com/in/kevin-o-hagan-839b36166/"},{"name":"Xisco Lladó","role":"Product Designer","image":{"src":"/images/pages/about/shared/staff/xisco-llado.png","width":200,"height":135,"alt":"Xisco Lladó"},"linkedinUrl":"https://www.linkedin.com/in/xlldo/"},{"name":"Engineering","image":{"src":"/images/pages/about/shared/staff/engineering-icon.png","width":200,"height":135,"alt":"Engineering"}},{"name":"Javier Viñas","role":"Full Stack Developer","image":{"src":"/images/pages/about/shared/staff/javier-vinas.png","width":200,"height":135,"alt":"Javier Viñas"},"linkedinUrl":"https://www.linkedin.com/in/javier-vi%C3%B1as-garc%C3%ADa/"},{"name":"Daniel Maestre","role":"Integration Specialist","image":{"src":"/images/pages/about/shared/staff/daniel-maestre.png","width":200,"height":135,"alt":"Daniel Maestre"},"linkedinUrl":"https://www.linkedin.com/in/daniel-maestre-hermoso-887705221/"},{"name":"Operations","image":{"src":"/images/pages/about/shared/staff/operations-icon.png","width":203,"height":138,"alt":""}},{"name":"Carlos OtÃn","role":"Senior Network Engineer","image":{"src":"/images/pages/about/shared/staff/carlos-otin.png","width":200,"height":135,"alt":"Carlos OtÃn"},"linkedinUrl":"https://www.linkedin.com/in/carlos-ot%C3%ADn-bb66b08/"},{"name":"Leopoldo Arteaga","role":"Operations Engineer","image":{"src":"/images/pages/about/shared/staff/leopoldo-arteaga.png","width":200,"height":135,"alt":"Leopoldo Arteaga"},"linkedinUrl":"https://www.linkedin.com/in/leopoldo-arteaga-peralta-02a72474/"},{"name":"Daniel Dziura","role":"Operations Engineer","image":{"src":"/images/pages/about/shared/staff/daniel-dziura.png","width":200,"height":135,"alt":"Daniel Dziura"},"linkedinUrl":"https://www.linkedin.com/in/daniel-dziura-927162187"},{"name":"Juan Antonio Alarcón","role":"Operations Engineer","image":{"src":"/images/pages/about/shared/staff/juan-alarcon.png","width":200,"height":135,"alt":"Juan Antonio Alarcón"},"linkedinUrl":"https://www.linkedin.com/in/jalarsa/"},{"name":"Aina Juárez","role":"Operations Engineer","image":{"src":"/images/pages/about/shared/staff/aina-juarez.png","width":200,"height":135,"alt":"Aina Juárez"}},{"name":"Gracjan Zurko","role":"Operations Engineer Junior","image":{"src":"/images/pages/about/shared/staff/gracjan-zurko.png","width":200,"height":135,"alt":"Gracjan Zurko"},"linkedinUrl":"https://www.linkedin.com/in/gracjan-zurko-9971aa27b/"},{"name":"Nathan Perret","role":"Operations Engineer Junior","image":{"src":"/images/pages/about/shared/staff/nathan-perret.png","width":200,"height":135,"alt":"Nathan Perret"},"linkedinUrl":"https://www.linkedin.com/in/nathan-benjamin-perret-mora-a2399219b/"},{"name":"Sales","image":{"src":"/images/pages/about/shared/staff/sales-icon.png","width":203,"height":138,"alt":""}},{"name":"Manel López","role":"Head of Sales & Business Development","image":{"src":"/images/pages/about/shared/staff/manel-lopez.png","width":200,"height":135,"alt":"Manel López"},"linkedinUrl":"https://www.linkedin.com/in/manellopez/"},{"name":"Yesenia Figueroa","role":"Sales Manager","image":{"src":"/images/pages/about/shared/staff/yesenia-figueroa.png","width":200,"height":135,"alt":"Yesenia Figueroa"},"linkedinUrl":"https://www.linkedin.com/in/yesenia-maria-figueroa-doria-8a464258/"},{"name":"Toni Joan Llodrà ","role":"Business Development Manager","image":{"src":"/images/pages/about/shared/staff/toni-llodra.png","width":200,"height":135,"alt":"Toni Joan Llodrà "},"linkedinUrl":"https://www.linkedin.com/in/toni-joan-llodr%C3%A0-matamalas-13a641137/"},{"name":"Enrique Fernández","role":"Global Business Development Manager","image":{"src":"/images/pages/about/shared/staff/enrique-fernandez.png","width":200,"height":135,"alt":"Enrique Fernández"},"linkedinUrl":"https://www.linkedin.com/in/kikefernandez/"},{"name":"Customer Success","image":{"src":"/images/pages/about/shared/staff/customer-success-icon.png","width":203,"height":138,"alt":""}},{"name":"Marina López","role":"Head of Loyalty & Customer Success","image":{"src":"/images/pages/about/shared/staff/marina-lopez.png","width":200,"height":135,"alt":"Marina López"},"linkedinUrl":"https://www.linkedin.com/in/marina-l%C3%B3pez-ruiz-213556104/"},{"name":"Adrián Martorell","role":"Marketing & Digital Transformation Specialist","image":{"src":"/images/pages/about/shared/staff/adrian-martorell.png","width":200,"height":135,"alt":"Adrián Martorell"}},{"name":"Ana de Bedoya","role":"Customer Success Specialist","image":{"src":"/images/pages/about/shared/staff/ana-de-bedoya.png","width":200,"height":135,"alt":"Ana de Bedoya"},"linkedinUrl":"https://www.linkedin.com/in/ana-de-bedoya-ramon-a66971a8/"},{"name":"Laura Pino","role":"Customer Success Specialist","image":{"src":"/images/pages/about/shared/staff/laura-pino.png","width":200,"height":135,"alt":"Laura Pino"},"linkedinUrl":"https://www.linkedin.com/in/laurapinowalton/"},{"name":"Admin & Finance","image":{"src":"/images/pages/about/shared/staff/admin-icon.png","width":203,"height":138,"alt":""}},{"name":"Carmen Hernando","role":"Admin & Finance Manager","image":{"src":"/images/pages/about/shared/staff/carmen-hernando.png","width":200,"height":135,"alt":"Carmen Hernando"},"linkedinUrl":"https://www.linkedin.com/in/carmenhg-businessmanagement/"},{"name":"Ana Company","role":"Admin & Finance","image":{"src":"/images/pages/about/shared/staff/ana-company.png","width":200,"height":135,"alt":"Ana Company"},"linkedinUrl":"https://www.linkedin.com/in/ana-company-303034269/"},{"name":"Gabriel Rotger","role":"Admin & Finance","image":{"src":"/images/pages/about/shared/staff/gabriel-rotger.png","width":200,"height":135,"alt":"Gabriel Rotger"},"linkedinUrl":"https://www.linkedin.com/in/gabriel-rotger-rossello-5b1473194/"},{"name":"RRHH","image":{"src":"/images/pages/about/shared/staff/hr-icon.png","width":203,"height":138,"alt":""}},{"name":"Ana GarcÃa","role":"HR & Office Manager","image":{"src":"/images/pages/about/shared/staff/ana-garcia.png","width":200,"height":135,"alt":"Ana GarcÃa"},"linkedinUrl":"https://www.linkedin.com/in/ana-garc%C3%ADa-campins-7998b8166/"},{"name":"Marketing","image":{"src":"/images/pages/about/shared/staff/marketing-icon.png","width":203,"height":138,"alt":""}},{"name":"Tomeu Fiol","role":"CMO","image":{"src":"/images/pages/about/shared/staff/tomeu-fiol.png","width":200,"height":135,"alt":"Tomeu Fiol"},"linkedinUrl":"https://www.linkedin.com/in/tomeufiol/"},{"name":"MarÃa Dolores Abujas","role":"Motion Design Manager","image":{"src":"/images/pages/about/shared/staff/maria-dolores-abujas.png","width":200,"height":135,"alt":"MarÃa Dolores Abujas"},"linkedinUrl":"https://www.linkedin.com/in/mar%C3%ADa-dolores-abujas-molina-b009a317/"}],"investors":[{"name":"Pepo Rullán","role":"Group CEO of Hospex Holding, Founder & Director of Personalized Business, Sport & Leisure Services","image":{"src":"/images/pages/about/shared/investors/pepo-rullan.png","width":200,"height":135,"alt":"Pepo Rullán"}},{"name":"Jordi Ber","role":"Non Executive Director de Habitissimo","image":{"src":"/images/pages/about/shared/investors/jordi-ber.png","width":200,"height":135,"alt":"Jordi Ber"}},{"name":"Paco Gimena","role":"Fundador de Mola.com ,\\nEx Managing Director Oasis Hotels (Globalia)","image":{"src":"/images/pages/about/shared/investors/paco-gimena.png","width":200,"height":135,"alt":"Paco Gimena"}},{"name":"Alex RodrÃguez","role":"Reus Capital Partners","image":{"src":"/images/pages/about/shared/investors/alex-rodriguez.png","width":200,"height":135,"alt":"Alex RodrÃguez"}},{"name":"Carlos Moncho","role":"SVP Cendyn Marketing Cloud","image":{"src":"/images/pages/about/shared/investors/carlos-moncho.png","width":200,"height":135,"alt":"Carlos Moncho"}},{"name":"Jaume Alzina","role":"CEO de Winhotel","image":{"src":"/images/pages/about/shared/investors/jaume-alzina.png","width":200,"height":135,"alt":"Jaume Alzina"}}]},"letter":{"avatar":{"src":"/images/pages/about/shared/ceo-letter-avatar.png","width":200,"height":135,"alt":""}
2,"name":"Daniel Alzina","role":"CEO","content":["**Carta abierta de nuestro CEO: revolucionando los datos hoteleros para una nueva era.**","El sector hotelero está evolucionando, y nosotros también debemos hacerlo. En Hotelinking, somos conscientes de los retos a los que se enfrenta: el aumento de la competencia, el dominio de las OTAs y la creciente demanda de experiencias personalizadas para los huéspedes. ¿Y la buena noticia? Podemos transformar estos retos en oportunidades. ¿Cómo? Aprovechando uno de sus activos más valiosos, aunque a menudo infrautilizado: tu base de datos de huéspedes.","Los datos de tus huéspedes no son sólo una colección de contactos; son el combustible que impulsa tu CRM, tus estrategias de marketing y tus iniciativas de reserva directa. Sin embargo, entendemos que muchos grupos hoteleros luchan con datos fragmentados y de baja calidad. Por eso hemos desarrollado un conjunto de soluciones innovadoras para ayudarte a crear, mantener y maximizar una base de datos de huéspedes de alta calidad, que fomente la fidelidad, impulse las reservas directas y refuerce tu marca.","Nuestra solución Smart WiFi se integra a la perfección con tu **PMS** y **CRM**, capturando información verificada de los huéspedes en tiempo real. Esto transforma tu red WiFi en una poderosa herramienta de compromiso, desbloqueando datos que impulsan campañas de marketing personalizadas. Con la verificación del correo electrónico en tiempo real, tu base de datos se mantiene limpia y procesable, garantizando que cada correo electrónico que envÃes llegue a su destinatario, con tasas de entrega de casi el 100%.","La misión de Hotelinking es sencilla: capacitar a los grupos hoteleros para que tomen el control de los datos de sus huéspedes y los utilicen para construir relaciones duraderas con ellos. Nuestras herramientas no sólo mejoran tus operativas, sino que revolucionan la forma de gestionar, captar y retener a tus huéspedes. Al reducir la dependencia de las OTAs y potenciar las estrategias de reserva directa, nos aseguramos de que tus esfuerzos en marketing alcancen todo su potencial.","Te invitamos a explorar con nosotros el futuro de la hostelerÃa, un futuro en el que tus datos impulsen el éxito y en el que cada interacción con los huéspedes cuente. Juntos, daremos forma al futuro del marketing hotelero, las reservas directas y la fidelidad de los huéspedes.","Un cordial saludo."]},"cta":{"title":"¿Quieres conocer cómo **Hotelinking** puede ayudar a tu grupo hotelero?","text":"Descubre nuestras soluciones para captar datos de huéspedes, automatizar procesos y conectar mejor tus sistemas hoteleros.","ctaLabel":"Solicitar una Demo"}},"location":{"meta":{"title":"Hotelinking | Contacto y oficinas","description":"Contacta con Hotelinking para conocer nuestra plataforma o visÃtanos en nuestras oficinas centrales. Estamos aquà para ayudarte."},"hero":{"title":"**Ubicación**","text":"Nuestra sede central está ubicada en el centro tecnológico Parc Bit de Palma donde desarrollamos nuestras soluciones digitales para el sector hotelero."},"features":[{"image":{"src":"/images/pages/location/es/support.png","width":143,"height":143,"alt":"Soporte técnico"},"lines":["Acceso directo","a nuestra página de"],"linkLabel":"Soporte Técnico","linkHref":"/soporte-24-7/"},{"image":{"src":"/images/pages/location/es/office.png","width":142,"height":142,"alt":"Sede central Hotelinking"},"bold":"Parc Bit","rest":[" â Carrer Isaac Newton","Edificio Disset 3°, D9, Palma","07121, Islas Baleares (España)"]},{"image":{"src":"/images/pages/location/es/phone.png","width":142,"height":142,"alt":"Teléfono de contacto"},"lines":["Contacta también a través de nuestro Teléfono de Soporte:","+34 871 66 11 11."]}],"map":{"title":"Mapa de Localización de Nuestra Sede Central en Mallorca","text":["Estamos a 15-20 minutos de coche desde Palma.","La forma más fácil de llegar a nuestra oficinas es aparcar en el Parking P1,","es el último acceso a mano izquierda antes de la barrera de seguridad."],"src":"https://www.google.com/maps/embed?pb=!1m18!1m12!1m3!1d3072.5753649521957!2d2.628501316271211!3d39.63676397946341!2m3!1f0!2f0!3f0!3m2!1i1024!2i768!4f13.1!3m3!1m2!1s0x129792de2fc23145%3A0x825ae20a325c3091!2sHotelinking!5e0!3m2!1ses!2ses!4v1646234668669!5m2!1ses!2ses"}},"mikrotik":{"meta":{"title":"Hotelinking | Cursos MikroTik para técnicos de redes","description":"Aprende a configurar y optimizar redes con cursos oficiales de MikroTik en Mallorca, dirigidos a técnicos de redes del sector hotelero."},"hero":{"title":"**Cursos Oficiales de MikroTik** para Ingenieros y Técnicos de Redes","content":"Conviértete en un experto en redes con nuestros cursos oficiales y presenciales de MikroTik, diseñados especialmente para técnicos del sector hotelero. Desde los fundamentos esenciales hasta configuraciones avanzadas, aprenderás a optimizar la infraestructura de red y a mejorar la conectividad en entornos hoteleros.","
2image":{"src":"/images/pages/mikrotik/es/hero.jpg","width":690,"height":570,"alt":""}},"contactHeading":"Solicita más información o inscrÃbete a alguno de los cursos, plazas limitadas según orden de reserva","courses":[{"pretitle":"**Nueva convocatoria el 3, 4 y 5 de noviembre de 2026**","title":"Curso de MikroTik MTCNA","subtitle":"Certified Network Associate","descriptionHeading":"Descripción","description":["El curso permite obtener la certificación básica de MikroTik (MTCNA). Al final de esta formación, el estudiante estará familiarizado con el software RouterOS y los productos RouterBOARD. Podrá configurar, administrar, solucionar problemas básicos de un router MikroTik y brindar servicios básicos a clientes.","Ãnico en Mallorca."],"infoHeading":{"location":"Lugar de celebración:","price":"Precio curso:","nextDate":"Próxima convocatoria:","duration":"Duración curso:","certification":"Certificación a obtener:","audience":"A quién va dirigido:"},"info":{"location":"Parc Bit - Centre Empresarial Son Espanyol de Palma","price":"550 ⬠Posibilidad de formación bonificada a empresas","nextDate":"3, 4 y 5 de noviembre de 2026","duration":"3 dÃas (24 horas), en horario de 9:00 a 18:00 h, con una pausa de una hora para el almuerzo","certification":"MikroTik MTCNA","audience":"Ingenieros y técnicos de redes"},"modulesHeading":"Temario Curso","modules":[{"label":"Módulo 1:","text":"Introducción"},{"label":"Módulo 2:","text":"DHCP"},{"label":"Módulo 3:","text":"Bridging"},{"label":"Módulo 4:","text":"Routing"},{"label":"Módulo 5:","text":"Wireless"},{"label":"Módulo 6:","text":"Firewall"},{"label":"Módulo 7:","text":"QoS"},{"label":"Módulo 8:","text":"Túneles"},{"label":"Módulo 9:","text":"Misc"}],"downloadLabel":"Descarga temario completo","downloadUrl":"/downloads/MTCNA26_Es.pdf"},{"pretitle":"**Nueva convocatoria en 2027**","title":"Curso de MikroTik MTCSE","subtitle":"Certified Security Engineer","descriptionHeading":"Descripción","description":["El curso permite obtener la certificación avanzada de MikroTik (MTCSE). Al final del curso, el/la participante, será capaz de planificar e implementar medidas adecuadas de seguridad en las redes que gestione. Para poder realizar este curso es necesario tener el curso básico de MikroTik MTCNA.","Ãnico en Mallorca."],"infoHeading":{"location":"Lugar de celebración:","price":"Precio curso:","nextDate":"Próxima convocatoria:","duration":"Duración curso:","certification":"Certificación a obtener:","audience":"A quién va dirigido:"},"info":{"location":"Parc Bit - Centre Empresarial Son Espanyol de Palma","price":"500 ⬠Posibilidad de formación bonificada a empresas","nextDate":"2027","duration":"2 dÃas (16 horas), en horario de 9:00 a 18:00 h, con una pausa de una hora para el almuerzo","certification":"MikroTik MTCSE","audience":"Ingenieros y técnicos de redes"},"modulesHeading":"Temario Curso","modules":[{"label":"Módulo 1:","text":"Introducción"},{"label":"Módulo 2:","text":"Firewall"},{"label":"Módulo 3:","text":"Ataques en capa OSI"},{"label":"Módulo 4:","text":"CriptografÃa"},{"label":"Módulo 5:","text":"Securizando el router"},{"label":"Módulo 6:","text":"Túneles seguros"}],"downloadLabel":"Descarga temario completo","downloadUrl":"/downloads/MTCSE26_Es.pdf"}],"dataProtection":{"heading":"Protección de datos","text":["De conformidad con lo dispuesto en el Reglamento (UE) 2016/679, de 27 de abril de 2016 (GDPR) y la Ley Orgánica 3/2018, de 5 de diciembre, de Protección de Datos Personales y garantÃa de los derechos digitales (LOPDGDD), le facilitamos la siguiente información del tratamiento:","**Responsable**: HOTELINKING S.L., B57943185, Parc Bit, C/ Isaac Newton Edificio Disset â 3ª planta, D9, â 07120 Palma (Illes Balears), [email protected]. **Fines del tratamiento**: mantener una relación comercial y envÃo de comunicaciones de productos o servicios. **Legitimación**: obligación legal del Responsable y consentimiento del interesado cuando proceda. **TipologÃa y conservación**: se tratan los datos mÃnimos necesarios para el fin y se conservan cumpliendo los plazos legales de prescripción. **Destinatarios de cesiones**: las necesarias para el fin del tratamiento y para el cumplimiento de obligaciones legales. **Derechos que le asisten**: acceso, rectificación, portabilidad, supresión, limitación y oposición. **Más información del tratamiento**: [email protected]."]}},"press":{"meta":{"title":"Hotelinking | Sala de prensa","description":"Accede a recursos, materiales gráficos e información corporativa de Hotelinking para medios de comunicación y entidades interesadas."},"hero":{"title":"**Sala de Prensa** Hotelinking","content":"En nuestra Sala de Prensa, ponemos a disposición de profesionales de medios de comunicación y entidades interesadas todos los recursos necesarios para elaborar información sobre Hotelinking. Aquà encontrarás material gráfico, datos relevantes y contenido actualizado que refleja nuestra trayectoria, innovación y compromiso con el sector hotelero. Ofrecemos información detallada sobre nuestros productos, logros y novedades para que puedas compartir la evolución y nuestro impacto en el sector travel tech.","image":{"src":"/images/pages/press/es/hero.jpg","width":690,"height":570,"alt":"Hotelinking - Sala de Prensa"}},"kit":{"title":"Kit de Prensa y Recursos Visuales","text":"Aquà encontrarás todos los recursos oficiales de Hotelinking, incluyendo imagen corporativa, imágenes institucionales, manual de marca, contenido multimedia y un media kit con información detallada de nuestra empresa, su filosofÃa, servicios que ofrece, logrosâ¦","items":[{"text":"Logotipos Corporativos","alt":"Logotipos Corporativos","href":"/downloads/LogosHL.zip","download":true,"image":{"src":"/images/pages/press/shared/kit-logos.png","width":142,"height":142}},{"text":"Pack fotográfico CEO","alt":"Pack fotográfico CEO","href":"/downloads/fotos-daniel-alzina.zip","download":true,"image":{"src":"/images/pages/press/shared/kit-photos.png","width":142,"height":142}},{"text":"Manual de marca","alt":"Manual de marca","href":"/downloads/RebrandingHL.pdf","download":true,"image":{"src":"/images/pages/press/shared/kit-brand-manual.png","width":142,"height":142}},{"text":"Product Tour","alt":"Canal de YouTube","href":"https://www.youtube.com/channel/UCtXIL8CO8FnLw61Jm-NHw9g","external":true,"image":{"src":"/images/pages/press/shared/kit-youtube.png","width":142,"height":142}},{"text":"Media Kit Oficial","alt":"Media Kit Oficia","href":"/downloads/MediaKit.pdf","download":true,"image":{"src":"/images/pages/press/shared/kit-mediakit.png","width":142,"height":142}}]},"mediaLogos":{"title":"Hotelinking en los Medios","items":[{"src":"/images/pages/press/shared/media-20minutos.png","width":140,"height":100,"alt":"20minutos"},{"src":"/images/pages/press/shared/media-ara.png","width":140,"height":100,"alt":"Arabalears"},{"src":"/images/pages/press/shared/media-ec.png","width":140,"height":100,"alt":"EconomÃa de Mallorca"},{"src":"/images/pages/press/shared/media-hosteltur.png","width":140,"height":100,"alt":"Hosteltur"},{"src":"/images/pages/press/shared/media-ser.png","width":140,"height":100,"alt":"Cadena SER"},{"src":"/images/pages/press/shared/media-smart.png","width":140,"height":100,"alt":"Smart Travel News"},{"src":"/images/pages/press/shared/media-tec.png","width":140,"height":100,"alt":"TecnoHotel"}]},"testimonialsLite":[{"quote":"«Hotelinking entre las diez startups más innovadoras según El referente»","name":"Hosteltur","href":"https://www.hosteltur.com/comunidad/nota/020386_hotelinking-entre-las-diez-startups-mas-innovadoras-segun-el-referente.html","linkLabel":"Leer más","image":{"src":"/images/pages/press/shared/testimonial-hosteltur.png","width":150,"height":150}},{"quote":"«Las implicaciones de la tecnologÃa 5G para el sector hotelero»","name":"TecnoHotel","href":"https://tecnohotelnews.com/2021/06/implicaciones-tecnologia-5g-hoteles/","linkLabel":"Leer más","image":{"src":"/images/pages/press/shared/testimonial-tecnohotel.png","width":150,"height":150}}],"books":{"title":"Libros Imprescindibles para la Innovación Hotelera","cards":[{"title":"Curso Avanzado E-mail Marketing","text":"Recurso de alto valor para crear estrategias avanzadas de marketing y ventas en el sector hotelero a través del e-mail marketing. Una poderosa herramienta para impulsar la repetición de reservas de huéspedes de hotel a través del canal directo y reducir la dependencia de las OTAs.","linkLabel":"Descarga gratuita","image":{"src":"/images/pages/press/shared/book-email-marketing.png","width":372,"height":517,"alt":"Libro Curso Avanzado E-mail marketing hotelero"}},{"title":"Hotel Data Advanced Course","text":"La guÃa aborda los retos de la recopilación de datos, las ventajas de la automatización y cómo los datos de huéspedes enriquecidos y conformes con el GDPR pueden mejorar significativamente la estrategia de marketing digital de un hotel, impulsando mayores ingresos y la satisfacción del cliente.","linkLabel":"Descarga gratuita","image":{"src":"/images/pages/press/shared/book-hotel-data.png","width":372,"height":517,"alt":"Libro Hotel Data Advanced Course"}},{"title":"5G, WiFi y HotelerÃa","text":"Destaca cómo estas tecnologÃas emergentes mejorarán la conectividad de los huéspedes, mejorarán las operaciones internas y ofrecerán servicios personalizados. Explica las ventajas de las conexiones de alta velocidad de 5G, el papel de WiFi 6 en entornos de
2nsos.","linkLabel":"Descarga gratuita","image":{"src":"/images/pages/press/shared/book-5g.png","width":372,"height":517,"alt":"Libro 5G, WiFi y HotelerÃa"}}],"href":"/libros-innovacion-hotelera/"},"awards":{"title":"Reconocimientos y Premios","columns":[[{"strong":"Nombrada como una de las 10 mejores tecnologÃas de automatización de marketing del mundo.","text":"Revista CIO de EEUU, 2016."},{"strong":"Ganador 14ª edición de los Premios Eureka para proyectos empresariales en 2016.","text":"Otorgado por el Ayuntamiento de Palma."},{"strong":"Ganador Premios Emprendedor XXI a la mejor empresa de Baleares en 2018.","text":"Co-otorgado por CaixaBamk y el Ministerio de EconomÃa, Industria y Competitividad."}],[{"strong":"Tercer finalista de la categorÃa Tourism and Tech de los Premios Emprendedor XXI nacionales en 2019.","text":"Galardón co-otorgado por CaixaBank y el Ministerio de EconomÃa, Industria y Competitividad de España."},{"strong":"Decimoquinto finalista en el ranking de las 100 startups más innovadoras de 2019.","text":"Otorgado para El referente, revista lÃder de información sobre startups e innovación en España."}],[{"strong":"Nuestro ingeniero de redes Carlos Otin obtiene la certificación especial de MikroTik Train de Trainer.","text":"Otorgada por MikroTik, 2022."},{"strong":"Hotelinking elegida en 2023 en el Top 100 de Startups por APTE.","text":"Otorgado por la Asocación de Parques CientÃficos y Tecnológicos de España."},{"strong":"Hotelinking presentada en 2025 como startup destacada en el VIII Travel Innovation Summit.","text":"Evento organizado por Deloitte España."}]]},"cta":{"title":"¿Quieres saber más sobre **Hotelinking**?","text":"Para cualquier consulta relacionada con medios, contacta con el equipo de Marketing de Hotelinking.","ctaLabel":"Contactar","href":"mailto:[email protected]"}},"books":{"meta":{"title":"Hotelinking | Recursos sobre innovación hotelera","description":"Descubre recursos sobre innovación hotelera, tecnologÃa, marketing, experiencia del huésped y transformación digital para hoteles."},"hero":{"title":"Descarga Gratis Nuestros Libros Sobre\\n**Innovación Hotelera**","text":"Consigue gratuitamente nuestras guÃas especializadas y aplica estrategias innovadoras para aumentar ingresos y fidelizar clientes."},"contentsHeading":"Contenidos","findHeading":"¿Que Encontrarás?","downloadLabel":"Descarga gratuita","formHeading":"Acceso a la página de Descarga","formText":"Déjanos tus datos de contacto y podrás acceder a nuestra página de descarga y seleccionar la guÃa que te resulte más útil.","dataProtection":{"heading":"Protección de datos","text":["De conformidad con lo dispuesto en el Reglamento (UE) 2016/679, de 27 de abril de 2016 (GDPR) y la Ley Orgánica 3/2018, de 5 de diciembre, de Protección de Datos Personales y garantÃa de los derechos digitales (LOPDGDD), le facilitamos la siguiente información del tratamiento:","**Responsable**: HOTELINKING S.L., B57943185, Parc Bit, C/ Isaac Newton Edificio Disset â 3ª planta, D9, â 07120 Palma (Illes Balears), [email protected]. **Fines del tratamiento**: mantener una relación comercial y envÃo de comunicaciones de productos o servicios. **Legitimación**: obligación legal del Responsable y consentimiento del interesado cuando proceda. **TipologÃa y conservación**: se tratan los datos mÃnimos necesarios para el fin y se conservan cumpliendo los plazos legales de prescripción. **Destinatarios de cesiones**: las necesarias para el fin del tratamiento y para el cumplimiento de obligaciones legales. **Derechos que le asisten**: acceso, rectificación, portabilidad, supresión, limitación y oposición. **Más información del tratamiento**: [email protected]."]},"books":[{"title":"Whitepaper: GuÃa práctica sobre IA aplicada a hoteles","subtitle":"Hotelinking, mayo 2026","content":["La inteligencia artificial ha llegado al sector hotelero con promesas de eficiencia, personalización y automatización, pero aún genera muchas dudas. Este white paper nace con un enfoque práctico: no como un documento futurista, sino como una guÃa realista que ayude a los hoteles a entender dónde la IA puede aportar valor y cómo aplicarla de forma segura, manteniendo siempre la calidad del servicio y el trato humano.","A través de ejemplos concretos y casos de uso de bajo riesgo, esta guÃa explica cómo abordar la IA paso a paso. Des
2de ordenar la información disponible y preparar la base de conocimiento del hotel hasta definir prioridades, supervisión y métricas de éxito, se busca ofrecer un marco claro para que la tecnologÃa se convierta en una herramienta útil y no en un riesgo.","Nuestro objetivo es que los profesionales del sector puedan tomar decisiones informadas, optimizar procesos, liberar tiempo del equipo y mejorar la experiencia del huésped. La IA no reemplaza la hospitalidad: la potencia, cuando se aplica con criterio y sobre una base sólida."],"image":{"src":"/images/pages/books/es/cover-ai.png","width":372,"height":517,"alt":""},"contentsImage":{"src":"/images/pages/books/es/contents-ai.png","width":534,"height":417,"alt":"White paper IA aplicada a hoteles: guÃa práctica para empezar con criterio"},"contentsItems":[{"text":"Descubrir qué aporta realmente la IA a un hotel o cadena"},{"text":"Analizar el conocimiento previo que necesita un hotel"},{"text":"Evitar implantar la IA a ciegas"},{"text":"Pasar de un ecosistema fragmentado a una lógica conectada"},{"text":"Aterrizar la IA sin perder el trato humano"},{"text":"Preparar la base de conocimiento"},{"text":"Empezar con casos de uso concretos y de bajo riesgo"},{"text":"Seguir una hoja de ruta eficiente para implantar IA"},{"text":"Entender cómo afecta esta revolución al sector"},{"text":"Conocer cómo Hotelinking aplica esta visión"}],"findItems":[{"image":{"src":"/images/pages/books/shared/find-ai-01.png","width":142,"height":142,"alt":"Estrategia"},"stat":"Estrategia","text":"pasos claros para aplicar la IA en tu hotel o cadena, con criterio y enfoque práctico"},{"image":{"src":"/images/pages/books/shared/find-ai-02.png","width":142,"height":142,"alt":"Casos prácticos"},"stat":"Casos prácticos","text":"ejemplos concretos que se pueden replicar en hoteles y cadenas hoteleras"},{"image":{"src":"/images/pages/books/shared/find-ai-03.png","width":142,"height":142,"alt":"Valor real"},"stat":"Valor real","text":"mejorar la eficiencia operativa, la experiencia del huésped y liberar tiempo del equipo humano"}]},{"title":"Hotel Data Advanced Course","subtitle":"Daniel Alzina","content":["Desde los inicios de Hotelinking nos dimos cuenta de que al sector hotelero le faltaba una pieza clave para escalar su canal directo de reservas. La causa principal era y sigue siendo la ausencia de datos activables desde el punto de vista del marketing digital. Esta escasez de datos de huéspedes en el sector hotelero se debe a un cúmulo de factores.","El factor principal y con mayor peso es el origen de las reservas, las cuales pasan por intermediarios que no permiten que la información clave del huésped se transfiera al hotel o cadena. Trabajando dÃa a dÃa cerca de todos nuestros clientes, hemos sido capaces de construir y consolidar un conocimiento único que ahora queremos compartir con todos los hoteleros.","Este libro está dirigido a todos aquellos que quieran expandir sus conocimientos en las nuevas tecnologÃas y estrategias de marketing avanzadas y asà permitir a su hotel o cadena mejorar sustancialmente la relación directa con sus huéspedes. El origen de las nuevas estrategias de marketing hotelero está en el poderoso concepto «Hotel Data»."],"image":{"src":"/images/pages/books/shared/cover-hotel-data.png","width":372,"height":517,"alt":""},"contentsImage":{"src":"/images/pages/books/shared/contents-hotel-data.png","width":534,"height":417,"alt":"Hotel Data Advanced Course"},"contentsItems":[{"text":"¿Que es Hotel Data?"},{"text":"El caso Amazon"},{"text":"Hotel Data aplicado a incrementar la venta directa de huéspedes repetidores"},{"text":"Hotel Data de viajeros procedentes de canales comisionados"},{"text":"Hotel Data de viajeros procedentes del canal directo"},{"text":"Enriquecimiento del Hotel Data para una segmentación más precisa"},{"text":"Ãreas donde desarrollar Hotel Data con mayor impacto en el hotel"}
2,{"text":"Test para identificar Hotel Data de calidad en los sistemas del hotel"},{"text":"Problemas comunes que evitan a un hotel generar Hotel Data"},{"text":"Pasos para empezar a generar Hotel Data de forma automatizada"}],"findItems":[{"image":{"src":"/images/pages/books/shared/find-hoteldata-01.png","width":142,"height":142,"alt":"Fidelización"},"stat":"Fidelización","text":"Cómo sacar el máximo partido a los datos que recibes de tus huéspedes."},{"image":{"src":"/images/pages/books/shared/find-hoteldata-02.png","width":142,"height":142,"alt":"Reservas directas"},"stat":"Reservas directas","text":"Cómo aumentar la venta directa a tu web de huéspedes repetidores."},{"image":{"src":"/images/pages/books/shared/find-hoteldata-03.png","width":142,"height":142,"alt":"Branding"},"stat":"Branding","text":"Cómo mejorar la reputación tanto interna como online de tu hotel."}]},{"title":"Curso Avanzado de E-mail Marketing Hotelero","subtitle":"Daniel Alzina. Con la colaboración de expertos en email marketing.","content":["El e-mail marketing existe desde hace décadas como recurso de alto valor para los departamentos comerciales de todo el mund
2o. Pero en el sector hotelero nunca ha llegado a tener el protagonismo que tiene en otras industrias.","Siguiendo los procesos y estrategias innovadoras para generar una calidad y volúmenes de datos idóneos, el e-mail marketing se puede convertir en uno de los canales principales de generación de reservas a través del canal directo. Todas las estrategias a seguir, tecnologÃas a implantar, consejos, trucos y guÃas paso a paso para convertir el e-mail marketing en un poderoso canal para desintermediar reservas se encuentran en este libro.","El libro incluye la **colaboración de varios expertos en e-mail marketing nacionales**: Xisco Lladó (CTO Hotelinking), Carlos Moncho (SVP Cendyn Marketing Cloud), Vanesa Tejada (SEO & Content Specialist en Roiback), Jesús Ramón (Managing Director ADGTravel), Marga Escandell (Especialista en Comunicación en Barceló Hotel Group) y Tomeu Fiol (CMO de Hotelinking)."],"image":{"src":"/images/pages/books/es/cover-email.png","width":372,"height":517,"alt":""},"contentsImage":{"src":"/images/pages/books/shared/contents-email.png","width":534,"height":417,"alt":"Nuevo Curso Avanzado de e-mail marketing hotelero"},"contentsItems":[{"text":"Hotel Data y el e-mail marketing"},{"text":"Malas prácticas en e-mail marketing hotelero: cómo evitar caer en spam"},{"text":"Planificación de campañas de e-mail para el sector hotelero"},{"text":"Diseño de campañas de e-mail marketing hotelero que convierten"},{"text":"Estrategias de persuasión que aumentan la conversión"},{"text":"Frecuencia de envÃo idónea para maximizar ventas, sin sacrificar el ratio de desuscripción"},{"text":"Segmentación avanzada para generar reservas directas adicionales o âlong tailâ"},{"text":"Tracking avanzado de reservas por huésped"},{"text":"Cómo saber si se está obteniendo buenos resultados en reservas o no: benchmarking"},{"text":"Cómo medir los resultados para calcular el ROI"}],"findItems":[{"image":{"src":"/images/pages/books/shared/find-email-01.png","width":142,"height":142,"alt":"Buenas Prácticas"},"stat":"Buenas Prácticas","text":"Consejos para implementar estrategias avanzadas de e-mail marketing en el sector hotelero."},{"image":{"src":"/images/pages/books/shared/find-email-02.png","width":142,"height":142,"alt":"Recursos"},"stat":"Recursos","text":"Las mejores tecnologÃas que te ayudarán a alcanzar y analizar tus objetivos de marketing."},{"image":{"src":"/images/pages/books/shared/find-email-03.png","width":142,"height":142,"alt":"Ejemplos"},"stat":"Ejemplos","text":"GuÃas paso a paso para optimizar con éxito tus campañas de e-mail marketing."}]},{"title":"5G, WiFi y HotelerÃa. Claves para la conectividad hotelera","subtitle":"Carlos OtÃn, Tomeu Fiol y Xisco Lladó","content":["La conectividad se ha convert
2ido en una parte esencial de la experiencia hotelera. Huéspedes más digitales, más dispositivos conectados, servicios en la nube, operaciones internas más dependientes de la red y nuevas soluciones basadas en datos hacen que la infraestructura tecnológica del hotel sea cada vez más estratégica.","Este libro explica de forma clara el papel del 5G, WiFi y las nuevas redes en el sector hotelero, ayudando a entender cómo estas tecnologÃas pueden mejorar la experiencia del huésped, optimizar procesos internos y preparar a los establecimientos para un entorno más conectado, exigente y orientado a servicios digitales.","A través de un enfoque técnico pero comprensible, el documento aborda conceptos clave, diferencias entre tecnologÃas, casos de uso, retos de implantación y preguntas frecuentes para hoteles que quieren tomar mejores decisiones sobre su conectividad actual y futura."],"image":{"src":"/images/pages/books/shared/cover-5g.png","width":372,"height":517,"alt":""},"contentsImage":{"src":"/images/pages/books/shared/contents-5g.png","width":534,"height":417,"alt":"5G, WiFi y HotelerÃa"},"contentsItems":[{"text":"WIFI 5 y 5G dos tecnologÃas compatibles"},{"text":"Las mejoras que promete el 5G"},{"text":"Qué supone esta nueva tecnologÃa para el sector hotelero"},{"text":"Antecedentes del 5G"},{"text":"Diferencias entre 5G Non Standalone y 5G Standalone"},{"text":"Estandarización y hoja de ruta del 5G (3GPP)"},{"text":"Tres casos de uso del 5G: eMBB, URLLC y mMTC"},{"text":"Nuevas tecnologÃas asociadas al 5G"},{"text":"Actores del ecosistema 5G"},{"text":"DesafÃos y retos de su implantación"}],"findItems":[{"image":{"src":"/images/pages/books/shared/find-5g-01.png","width":142,"height":142,"alt":"Recomendaciones"},"stat":"Recomendaciones","text":"Criterios y recomendaciones para entender cómo el 5G puede convivir con las redes WiFi actuales y qué aspectos debe valorar un hotel antes de evolucionar su infraestructura de conectividad."},{"image":{"src":"/images/pages/books/shared/find-5g-02.png","width":142,"height":142,"alt":"Casos Prácticos"},"stat":"Casos Prácticos","text":"Ejemplos y supuestos de aplicación en entornos hoteleros, pensados para analizar cómo podrÃan utilizarse estas tecnologÃas según el tipo de alojamiento, su estructura y sus necesidades de red."},{"image":{"src":"/images/pages/books/shared/find-5g-03.png","width":142,"height":142,"alt":"FAQ"},"stat":"FAQ","text":"Respuestas claras a las dudas más habituales sobre 5G, WiFi y conectividad hotelera, especialmente en lo relacionado con compatibilidad, despliegue, impacto operativo y experiencia del huésped."}]}]},"booksDownload":{"meta":{"title":"Descarga de Libros | Hotelinking","description":"","noindex":true},"hero":{"title":"Bienvenido a Nuestra Página de\\n**Descarga de Libros**","text":"Puedes descargar de forma directa y en formato pdf cualquiera de nuestras guÃas especializadas. Implementa estrategias innovadoras y efectivas basadas en la optimización del Hotel Data, el uso avanzado del email marketing y saber cómo afectará el uso de tecnologÃas emergentes como 5G y WiFi 6 en el sector hotelero."},"list":{"title":"Elige la guÃa que quieres descargar","downloadLabel":"Descarga directa","items":[{"title":"Whitepaper: GuÃa práctica sobre IA aplicada a hoteles","text":"Nuestro objetivo es que los profesionales del sector puedan tomar decisiones informadas, optimizar procesos, liberar tiempo del equipo y mejorar la experiencia del huésped. La IA no reemplaza la hospitalidad: la potencia, cuando se aplica con criterio y sobre una base sólida.","image":{"src":"/images/pages/books-download/es/ai.png","width":372,"height":517,"alt":"Whitepaper: GuÃa práctica sobre IA aplicada a hoteles"},"href":"/downloads/WhitePaper-GuiaPracticaIA-sector-hotelero.pdf"},{"title":"Libro Hotel Data Advanced Course","text":"La guÃa aborda los retos de la recopilación de datos, las ventajas de la automatización y cómo los datos de huéspedes enriquecidos y conformes con el GDPR pueden mejorar significativamente la estrategia de marketing digital de un hotel, impulsando mayores ingresos y la satisfacción del cliente.","image":{"src":"/images/pages/books-download/shared/hotel-data.png","width":372,"height":517,"alt":"Libro Hotel Data"},"href":"/downloads/hotel_data.pdf"},{"title":"Curso Avanzado de E-mail Marketing Hotelero","text":"Recurso de alto valor para crear estrategias avanzadas de marketing y ventas en el sector hotelero a través del e-mail marketing. Una poderosa herramienta para impulsar la repetición de reservas de huéspedes de hotel a través del canal directo y reducir la dependencia de las OTAs.","image":{"src":"/images/pages/books-download/es/email.png","width":372,"height":517,"alt":"Curso Avanzado E-mail Marketing"},"href":"/downloads/email_marketing.pdf"},{"title":"5G, WiFi y HotelerÃa. Claves para la conectividad hotelera","text":"El libro explica de forma clara cómo estas tecnologÃas pueden mejorar la experiencia del huésped, optimizar procesos internos y preparar a los hoteles para un entorno cada vez más conectado, con más dispositivos, más datos y mayores exigencias de velocidad, estabilidad y cobertura.","
2image":{"src":"/images/pages/books-download/shared/5g.png","width":372,"height":517,"alt":"Libro 5G"},"href":"/downloads/claves-entender-futuro-5g-wifi-y-hoteleria.pdf"}]}},"landing":{"meta":{"title":"IA aplicada a hoteles: guÃa práctica para empezar con criterio","description":"Descarga la guÃa gratuita de Hotelinking sobre IA aplicada a hoteles: casos de uso, errores comunes y claves para avanzar con criterio."},"hero":{"title":"Antes de **implantar IA en tu hotel**, necesitas hacerte las preguntas correctas","content":"Una guÃa práctica que hemos elaborado para ayudarte a entender dónde puede aportar valor real la inteligencia artificial, qué errores conviene evitar y cómo empezar con casos de uso concretos sin complicar la operativa ni perder el trato humano.","ctaLabel":"Descargar guÃa gratuita","downloadUrl":"/downloads/WhitePaper-GuiaPracticaIA-sector-hotelero.pdf","image":{"src":"/images/pages/landing/es/hero.png","width":579,"height":510,"alt":"Whitepaper: GuÃa práctica sobre IA aplicada a hoteles"}},"content":{"title":"Qué encontrarás en esta guÃa","text":["**Una visión clara sobre el papel real de la IA**","La guÃa explica dónde puede aportar valor la inteligencia artificial en hoteles y cadenas, qué condiciones conviene preparar antes de implantarla y por qué una buena base de conocimiento es esencial para obtener respuestas útiles, coherentes y fiables.","**Casos de uso y criterios para avanzar sin riesgo**","También recoge ejemplos concretos, errores habituales y una hoja de ruta para empezar poco a poco, con foco en eficiencia operativa, atención al huésped, supervisión humana y mejora de la experiencia. Una lectura para tomar mejores decisiones."],"image":{"src":"/images/pages/landing/es/content.png","width":1354,"height":806,"alt":"IA aplicada a hoteles: guÃa práctica para empezar con criterio"}},"features":{"title":"Una guÃa pensada para ayudarte a avanzar con criterio","subtitle":"Una lectura clara y práctica para identificar oportunidades reales, evitar errores comunes y aplicar la IA con más seguridad en el entorno hotelero.","items":[{"image":{"src":"/images/pages/landing/shared/find-01.png","width":142,"height":142,"alt":"Estrategia"},"stat":"Ordenar prioridades","text":"Identifica qué necesita preparar un hotel antes de aplicar IA: conocimiento interno, procesos, canales, supervisión y objetivos claros."},{"image":{"src":"/images/pages/landing/shared/find-02.png","width":142,"height":142,"alt":"Casos prácticos"},"stat":"Detectar casos de uso reales","text":"Descubre dónde puede aportar valor la IA en el dÃa a dÃa del hotel, desde la atención al huésped hasta la eficiencia operativa."},{"image":{"src":"/images/pages/landing/shared/find-03.png","width":142,"height":142,"alt":"Valor real"},"stat":"Tomar mejores decisiones","text":"Utiliza la guÃa como referencia para separar aplicaciones útiles del ruido tecnológico y avanzar sin perder el control ni el trato humano."}]},"topics":[{"title":"¿Cuál es el estado actual de la IA en el sector hotelero?","excerpt":["La IA ya ha dejado de ser una conversación abstracta en hotelerÃa. En los últimos meses, varias referencias relevantes del sector han empezado a coincidir en una misma idea: la IA está pasando de la fase de exploración a una etapa mucho más práctica, centrada en aplicaciones reales para operaciones, atención al huésped, personalización y eficiencia."],"image":{"src":"/images/pages/landing/es/topic-1.png","width":632,"height":532,"alt":""}},{"title":"¿Qué puede aportar realmente la IA a un hotel o cadena hotelera?","excerpt":["Cuando se habla de inteligencia artificial en hotelerÃa, es fácil caer en mensajes demasiado abstractos. Por eso conviene aterrizar la conversación en una pregunta mucho más útil: ¿dónde puede aportar valor real en la operativa diaria de un hotel o una cadena hotelera?","La respuesta no está en âhacer cosas futuristasâ, sino en ayudar a resolver mejor tareas concretas, reducir fricciones, aprovechar mejor la información disponible y permitir que los equipos trabajen con más agilidad y más foco."],"image":{"src":"/images/pages/landing/es/topic-2.png","width":632,"height":532,"alt":""}},{"title":"Cómo aterrizar la IA sin perder el trato humano","excerpt":["Uno de los mayores temores que genera la inteligencia artificial en hotelerÃa es la posibilidad de que la experiencia se vuelva más frÃa, más automática y menos humana. Sin embargo, la pregunta no deberÃa ser si la IA puede reemplazar el trato humano, sino cómo puede ayudar a protegerlo y reforzarlo allà donde realmente aporta valor."],"image":{"src":"/images/pages/landing/es/topic-3.png","width":632,"height":532,"alt":""}}],"testimonials":{"title":"Una guÃa nacida de una conversación real en el sector","quote":"âCreo que muchos hoteles no necesitan otro discurso sobre que la IA lo va a cambiar todo. Necesitan entender qué pueden hacer hoy, qué deberÃan preparar antes y qué errores conviene evitar. Esa es la intención de esta guÃa.â","name":"Tomeu Fiol","role":"CMO","company":"Hotelinking","avatar":{"src":"/images/pages/landing/es/testimonial-avatar.png","width":321,"height":324},"companyLogo":{"src":"/images/pages/landing/es/testimonial-logo.png","width":320,"height":320}},"cta":{"title":"**Del ruido tecnológico a la aplicación real**","text":"Una guÃa para entender dónde puede encajar la inteligencia artificial en un hotel, qué lÃmites conviene definir y cómo avanzar sin convert
2ir la tecnologÃa en una carga más.","ctaLabel":"Descargar la guÃa","href":"/downloads/WhitePaper-GuiaPracticaIA-sector-hotelero.pdf"}},"integrations":{"meta":{"title":"Hotelinking | Ecosistema de integraciones","description":"Descubre las empresas y productos integrados con Hotelinking para conectar tus herramientas clave y sacar el máximo partido a nuestras soluciones."},"hero":{"title":"**Integraciones** con Hotelinking","text":"Empresas y productos que se conectan con Hotelinking y que forman parte de nuestro ecosistema, para que asà nuestros hoteles puedan funcionar con nuestros servicios al máximo."},"title":"Integraciones y Partners","categoriesTitle":"CategorÃas","categories":[{"id":"pms","name":"PMS","slug":"pms"},{"id":"crm","name":"CRM","slug":"crm"},{"id":"booking-engine","name":"Motor de Reservas","slug":"motor-de-reservas"},{"id":"network-equipment","name":"Equipamiento Redes","slug":"equipamiento-redes"},{"id":"guest-experience-app","name":"Guest Experience App","slug":"guest-experience-app"},{"id":"payment-gateways","name":"Pasarelas de Pago","slug":"pasarelas-pago"},{"id":"payment-methods","name":"Métodos de Pago","slug":"metodos-pago"},{"id":"partners","name":"Colaboradores","slug":"colaboradores"},{"id":"other","name":"Otros","slug":"otros"}],"seeMoreLabel":"Ver más","visitWebsiteLabel":"Ir a la web","partners":[{"name":"ACIHOTEL","excerpt":"Sistema desarrollado por ACIGRUP compañÃa experta en programas de gestión hotelera con más de 30 años en el sector.","logoSlug":"acihotel","seeMoreHref":"https://www.hotelinking.com/novedades/ultimas-integraciones-mews-acigrup/","websiteHref":"https://www.acigrup.com/pms-hotel/","categoryId":"pms"}
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You can accept all, reject all, or read more in our cookie policy.","accept":"Accept all","reject":"Reject all","learnMore":"Cookie Policy","manage":"Manage cookies","save":"Save preferences","modalTitle":"Privacy preferences","cookieTable":{"name":"Cookie","provider":"Provider","duration":"Duration"},"categories":{"necessary":{"title":"Necessary","description":"Essential for the site to work properly. These cannot be switched off."},"analytics":{"title":"Analytics","description":"Help us understand how the site is used so we can improve it (Google Analytics)."},"marketing":{"title":"Marketing","description":"Used to show you relevant advertising and measure its performance (Google Ads, Meta, LinkedIn, AdRoll)."}}}},"home":{"meta":{"title":"Hotelinking | Smart Hotel Digitalization","description":"A unified platform for hotel groups to centralize guest journey communications, digitize front desk operations, and ensure network resilience."},"hero":{"title":"Connect with Every **Guest**\\nControl Every **Network**\\nAutomate Every **Stay**","text":"The hotel technology platform for hotel groups and chains that helps you understand your guests better, increase your direct bookings, keep your WiFi under control and automate your front desk, all from a single environment.","video":{"trigger":"How it Works","close":"Close","youtubeId":"7UOZiiNwXeg"}},"logosInline":{"title":"1,000+ hotels and chains already trust Hotelinking"},"featuresIcons":{"title":"This is How **Hotel Chains** are Increasing Their Profitability with Hotelinking","subtitle":"Real data generated by hotels already working with us (updated 2026)","items":[{"stat":"+â¬30M","text":"in commissions saved by reducing dependency on OTAs","alt":"commission savings","image":{"file":"savings","width":143,"height":143}},{"stat":"+10M","text":"guests registered and activated for direct marketing","alt":"users registered","image":{"file":"users","width":143,"height":143}},{"stat":"60%","text":"penetration among hotel chains in Spain","alt":"60% of penetration in hotel chains in Spain","image":{"file":"chains","width":143,"height":143}},{"stat":"+120","text":"active integrations with PMS, booking engines and CRM systems","alt":"","image":{"file":"integrations","width":143,"height":143}}]},"products":{"title":"Empowering Marketing, IT, and Operations for **Global Hotel Groups**","articles":{"guestMaker":{"title":"GuestMaker: the agentic, multichannel hotel CRM","tag":"Marketing department","moreLabel":"View more","features":[{"title":"Hotel CRM and marketing automation","content":"Unify PMS, booking engines, guest apps, chatbots, loyalty programs, and Wi-Fi captive portals to power seamless pre-stay, during-stay, and post-stay campaigns and communications. 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We also incorporate artificial intelligence across the platform to personalize experiences, optimize tasks and make better decisions with high-quality data."},{"question":"What type of hotels is it designed for?","answer":"Hotelinking is designed for independent hotels, hotel chains and groups that want to improve their direct relationship with guests and strengthen their own channels."},{"question":"What is Hotelinkingâs hotel CRM?","answer":"Hotelinkingâs hotel CRM allows hotels and hotel groups to centralize, enrich and activate guest data from different systems and channels.\\nUnlike a generic CRM, it is designed for the hotel ecosystem and can integrate with sources such as the PMS, booking engine, WiFi, forms, surveys, communications and other touchpoints. This helps build more complete profiles, segment audiences and activate campaigns focused on loyalty, personalization and direct sales."},{"question":"What does it mean for Hotelinking to be an omnichannel platform?","answer":"It means that Hotelinking helps manage the relationship with the guest across different connected channels, such as email, WhatsApp, web, WiFi, online check-in, surveys, social media or phone support.\\nThe goal is not to add more isolated tools, but to work with a shared logic of data, communications and automation in order to offer a more consistent experience before, during and after the stay."},{"question":"How does Hotelinking incorporate artificial intelligence into its solutions?","answer":"Hotelinking incorporates artificial intelligence across different layers of its solutions to help automate tasks, generate communications, answer frequently asked questions, classify requests, support conversational service and improve data activation.\\nAI is approached as a support layer for hotel teams, not as a replacement for the human touch. Its value lies in reducing repetitive workload, bringing more agility and helping provide more consistent and personalized responses."},{"question":"Does Hotelinking integrate with the hotelâs PMS?","answer":"Yes. Hotelinking integrates with different hotel systems to automate processes, reduce manual tasks and centralize relevant guest information.\\nIn addition to the PMS, we can also integrate with other key hotel systems, such as the booking engine, loyalty system, email marketing tools, CRM or other platforms used by the property. This allows information to flow more efficiently between systems and helps deliver a more personalized guest experience before, during and after the stay."},{"question":"How long does it take to implement Hotelinking?","answer":"The implementation time depends on the solutions contracted, the required integrations and the operational characteristics of each hotel or hotel group.\\nIn any case, the Hotelinking team supports the property throughout the entire process: initial configuration, integration coordination, launch and follow-up. Our goal is to make activation agile, organized and adapted to the hotelâs pace, while minimizing the operational workload for the internal team."},{"question":"How can I request a Hotelinking demo or quote?","answer":"You can request a demo using the âBook a demoâ button in the websiteâs main menu or the button just below these frequently asked questions.\\nOur team will c
2ontact you to understand the needs of your hotel or hotel group and show you how Hotelinking can help automate processes, improve the guest experience and centralize key information."}]}},"error":{"title":"Something went wrong","description":"An unexpected error occurred. Please try again.","retry":"Try again"},"pages":{"support":{"meta":{"title":"Hotelinking | 24/7 Technical Support","description":"Access Hotelinkingâs technical support center and get help 365 days a year through our support channels."},"hero":{"title":"Hotelinkingâs **Technical Support** Center","contentHeading":"How can we help you?","content":"We provide technical support through our different channels 365 days a year. The best option is to open a support ticket directly. If it is urgent and you are within our business hours, you can contact us directly by phone or check our help centre.","ctaLabel":"Generate support ticket","ctaHref":"https://helpdesk.hotelinking.com/hc/es/requests/new","image":{"src":"/images/pages/support/en/hero.jpg","width":690,"height":570,"alt":"Hotelinkingâs Technical Support Centre"}},"contactMethods":{"title":"How to Contact Hotelinking","cards":[{"title":"Ticketing System","image":{"src":"/images/pages/support/shared/ticketing.png","width":631,"height":532,"alt":""},"linkHref":"https://helpdesk.hotelinking.com/hc/es/requests/new","excerpt":["It is the recommended and fastest option. Thanks to internal setup and business rules, it allows to label, evaluate, and refer the incident to the most suitable staff members for resolution.","It requires login for security reasons, and to verify that the query comes from an authorised user.","Once logged in, I must select the type of query or incident and follow the steps indicated.","The system itself will let the CLIENT know that the incident has been received and will issue a ticket number, the day and time it was received, and its priority or status."],"linkLabel":"Generate support ticket"},{"title":"Contact Telephone:\\n+34 871 66 11 11","image":{"src":"/images/pages/support/shared/phone.png","width":631,"height":532,"alt":""},"linkHref":"tel:+34871661111","excerpt":["You can also leave your incident through our contact phone: +34 871 66 11 11; it is supported by an automated routing system and connected directly to our ticketing system.","You can request help from our customer service department by choosing the appropriate route according to the incident to be reported.","A ticket will be generated automatically, and the incident will always be assigned to the available technical agent.","**Customer service hours are Monday to Thursday from 9,00 AM to 5,00 PM and Friday from 9,00 AM to 2,00 PM.**","Should you need assistance outside business hours or if all our agents are busy, the system will allow you to leave a message in the voicemail, which will be transcribed and transformed into a ticket automatically, so that you can later be redirected to our agents on call and be assisted as soon as possible.","In this way, we guarantee the 24/7 reception of any incident reported."],"linkLabel":"Call support"},{"title":"Help Center","image":{"src":"/images/pages/support/shared/help-center.png","width":631,"height":532,"alt":""},"linkHref":"https://helpdesk.hotelinking.com/hc/es","excerpt":["We have compiled a series of articles on common incidents that many of our clients report and their possible solution without the assistance of a technician or advisor.","We have also made several guides and manuals for using our products available for you to consult at any time.","Finally, you can see your history of events, their status and open a new ticket if necessary.","For security reasons, access requires login."],"linkLabel":"Open help center"}]}},"about":{"meta":{"title":"Hotelinking | About Us","description":"Discover Hotelinking, the technology platform for hotel groups that connects guest data, networks and operations to improve the guest experience."},"hero":{"title":"We Connect **Hotels with Their Guests** at Every Stage of the Stay","content":"Hotelinking helps hotel groups capture data, automate processes and improve the guest experience through a solution designed specifically for the hotel ecosystem.","image":{"src":"/images/pages/about/en/hero.jpg","width":690,"height":570,"alt":"Meet the Hotelinking staff"}},"whatIs":{"title":"What is Hotelinking","excerpt":["With more 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monitor networks, detect incidents and gain visibility over critical infrastru
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operations."],"investorsTitle":"Our Investors","staff":[{"name":"Daniel Alzina","role":"CEO","image":{"src":"/images/pages/about/shared/staff/daniel-alzina.png","width":200,"height":135,"alt":"Daniel Alzina"},"linkedinUrl":"https://www.linkedin.com/in/danielalzina/"},{"name":"Kevin O\'Hagan","role":"CTO","image":{"src":"/images/pages/about/shared/staff/kevin-ohagan.png","width":200,"height":135,"alt":"Kevin O\'Hagan"},"linkedinUrl":"https://www.linkedin.com/in/kevin-o-hagan-839b36166/"},{"name":"Xisco Lladó","role":"Product Designer","image":{"src":"/images/pages/about/shared/staff/xisco-llado.png","width":200,"height":135,"alt":"Xisco Lladó"},"linkedinUrl":"https://www.linkedin.com/in/xlldo/"},{"name":"Engineering","image":{"src":"/images/pages/about/shared/staff/engineering-icon.png","width":200,"height":135,"alt":"Engineering"}},{"name":"Javier Viñas","role":"Full Stack 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Arteaga"},"linkedinUrl":"https://www.linkedin.com/in/leopoldo-arteaga-peralta-02a72474/"},{"name":"Daniel Dziura","role":"Operations Engineer","image":{"src":"/images/pages/about/shared/staff/daniel-dziura.png","width":200,"height":135,"alt":"Daniel Dziura"},"linkedinUrl":"https://www.linkedin.com/in/daniel-dziura-927162187"},{"name":"Juan Antonio Alarcón","role":"Operations Engineer","image":{"src":"/images/pages/about/shared/staff/juan-alarcon.png","width":200,"height":135,"alt":"Juan Antonio Alarcón"},"linkedinUrl":"https://www.linkedin.com/in/jalarsa/"},{"name":"Aina Juárez","role":"Operations Engineer","image":{"src":"/images/pages/about/shared/staff/aina-juarez.png","width":200,"height":135,"alt":"Aina Juárez"}},{"name":"Gracjan Zurko","role":"Operations Engineer Junior","image":{"src":"/images/pages/about/shared/staff/gracjan-zurko.png","width":200,"height":135,"alt":"Gracjan Zurko"},"linkedinUrl":"https://www.linkedin.com/in/gracjan-zurko-9971aa27b/"},{"name":"Nathan Perret","role":"Operations Engineer Junior","image":{"src":"/images/pages/about/shared/staff/nathan-perret.png","width":200,"height":135,"alt":"Nathan Perret"},"linkedinUrl":"https://www.linkedin.com/in/nathan-benjamin-perret-mora-a2399219b/"},{"name":"Sales","image":{"src":"/images/pages/about/shared/staff/sales-icon.png","width":203,"height":138,"alt":""}},{"name":"Manel López","role":"Head of Sales & Business Development","image":{"src":"/images/pages/about/shared/staff/manel-lopez.png","width":200,"height":135,"alt":"Manel López"},"linkedinUrl":"https://www.linkedin.com/in/manellopez/"},{"name":"Yesenia Figueroa","role":"Sales Manager","image":{"src":"/images/pages/about/shared/staff/yesenia-figueroa.png","width":200,"height":135,"alt":"Yesenia Figueroa"},"linkedinUrl":"https://www.linkedin.com/in/yesenia-maria-figueroa-doria-8a464258/"},{"name":"Toni Joan Llodrà ","role":"Business Development Manager","image":{"src":"/images/pages/about/shared/staff/toni-llodra.png","width":200,"height":135,"alt":"Toni Joan Llodrà "},"linkedinUrl":"https://www.linkedin.com/in/toni-joan-llodr%C3%A0-matamalas-13a641137/"},{"name":"Enrique Fernández","role":"Global Business Development Manager","image":{"src":"/images/pages/about/shared/staff/enrique-fernandez.png","width":200,"height":135,"alt":"Enrique Fernández"},"linkedinUrl":"https://www.linkedin.com/in/kikefernandez/"},{"name":"Customer Success","image":{"src":"/images/pages/about/shared/staff/customer-success-icon.png","width":203,"height":138,"alt":""}},{"name":"Marina López","role":"Head of Loyalty & Customer Success","image":{"src":"/images/pages/about/shared/staff/marina-lopez.png","width":200,"height":135,"alt":"Marina López"},"linkedinUrl":"https://www.linkedin.com/in/marina-l%C3%B3pez-ruiz-213556104/"},{"name":"Adrián Martorell","role":"Marketing & Digital Transformation Specialist","image":{"src":"/images/pages/about/shared/staff/adrian-martorell.png","width":200,"height":135,"alt":"Adrián Martorell"}},{"name":"Ana de Bedoya","role":"Customer Success Specialist","image":{"src":"/images/pages/about/shared/staff/ana-de-bedoya.png","width":200,"height":135,"alt":"Ana de Bedoya"},"linkedinUrl":"https://www.linkedin.com/in/ana-de-bedoya-ramon-a66971a8/"},{"name":"Laura Pino","role":"Customer Success Specialist","image":{"src":"/images/pages/about/shared/staff/laura-pino.png","width":200,"height":135,"alt":"Laura Pino"},"linkedinUrl":"https://www.linkedin.com/in/laurapinowalton/"},{"name":"Admin & Finance","image":{"src":"/images/pages/about/shared/staff/admin-icon.png","width":203,"height":138,"alt":""}},{"name":"Carmen Hernando","role":"Admin & Finance Manager","image":{"src":"/images/pages/about/shared/staff/carmen-hernando.png","width":200,"height":135,"alt":"Carmen Hernando"},"linkedinUrl":"https://www.linkedin.com/in/carmenhg-businessmanagement/"},{"name":"Ana Company","role":"Admin & Finance","image":{"src":"/images/pages/about/shared/staff/ana-company.png","width":200,"height":135,"alt":"Ana Company"},"linkedinUrl":"https://www.linkedin.com/in/ana-company-303034269/"},{"name":"Gabriel Rotger","role":"Admin & Finance","image":{"src":"/images/pages/about/shared/staff/gabriel-rotger.png","width":200,"height":135,"alt":"Gabriel Rotger"},"linkedinUrl":"https://www.linkedin.com/in/gabriel-rotger-rossello-5b1473194/"},{"name":"Human Resources","image":{"src":"/images/pages/about/shared/staff/hr-icon.png","width":203,"height":138,"alt":""}},{"name":"Ana GarcÃa","role":"HR & Office Manager","image":{"src":"/images/pages/about/shared/staff/ana-garcia.png","width":200,"height":135,"alt":"Ana GarcÃa"},"linkedinUrl":"https://www.linkedin.com/in/ana-garc%C3%ADa-campins-7998b8166/"},{"name":"Marketing","image":{"src":"/images/pages/about/shared/staff/marketing-icon.png","width":203,"height":138,"alt":""}},{"name":"Tomeu Fiol","role":"CMO","image":{"src":"/images/pages/about/shared/staff/tomeu-fiol.png","width":200,"height":135,"alt":"Tomeu Fiol"},"linkedinUrl":"https://www.linkedin.com/in/tomeufiol/"},{"name":"MarÃa Dolores Abujas","role":"Motion Design Manager","image":{"src":"/images/pages/about/shared/staff/maria-dolores-abujas.png","width":200,"height":135,"alt":"MarÃa Dolores Abujas"},"linkedinUrl":"https://www.linkedin.com/in/mar%C3%ADa-dolores-abujas-molina-b009a317/"}],"investors":[{"name":"Pepo Rullán","role":"Group CEO of Hospex Holding,\\nFounder & Director of Personalized Business, Sport & Leisure Services","image":{"src":"/images/pages/about/shared/investors/pepo-rullan.png","width":200,"height":135,"alt":"Pepo Rullán"}},{"name":"Jordi Ber","role":"Non Executive 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2,"name":"Daniel Alzina","role":"CEO","content":["**An Open Letter from Our CEO: Revolutionizing Hotel Data for a New Era.**","The hospitality industry is evolving, and so must we. At Hotelinking, we recognize the challenges you faceârising competition, the dominance of OTAs, and the growing demand for personalized guest experiences. The good news? We can transform these challenges into opportunities. How? By tapping into one of your most valuable, yet often underutilized, assets: your guest database.","Your guest data is not just a collection of contacts; itâs the fuel that powers your CRM, marketing strategies, and direct booking initiatives. However, we understand that many hotel groups struggle with fragmented, low-quality data. Thatâs why we have developed a suite of innovative solutions to help you build, maintain, and maximize a high-quality guest databaseâone that fosters loyalty, drives direct bookings, and strengthens your brand.","Our Smart Wi-Fi solution seamlessly integrates with your **Property Management System (PMS)** and **CRM**, capturing verified guest information in real-time. This transforms your Wi-Fi network into a powerful tool for engagement, unlocking data that drives personalized marketing campaigns. With real-time email verification, your database remains clean and actionable, ensuring that every email you send reaches its target, with nearly 100% deliverability rates.","Hotelinkingâs mission is simple: to empower hotel groups to take control of their guest data and use it to build lasting relationships with their guests. Our tools donât just enhance your operationsâthey revolutionize the way you manage, engage, and retain your guests. By reducing reliance on OTAs, and leveraging direct booking strategies, we ensure your marketing efforts reach their full potential.","We invite you to explore the future of hospitality with usâone where your data drives success and every guest interaction counts. Together, letâs shape the future of hotel marketing, direct bookings, and guest loyalty.","Warm regards."]},"cta":{"title":"Would you like to discover how **Hotelinking** can help your hotel group?","text":"Explore our solutions to capture guest data, automate processes and better connect your hotel systems.","ctaLabel":"Request a Demo"}},"location":{"meta":{"title":"Hotelinking | Contact and Offices","description":"Contact Hotelinking to learn more about our platform or visit us at our headquarters. Weâre here to help."},"hero":{"title":"**Location**","text":"Our headquarters are located in the Parc Bit technology hub in Palma, where we develop our digital solutions for the hotel sector."},"features":[{"image":{"src":"/images/pages/location/en/support.png","width":143,"height":143,"alt":"Technical Support"},"lines":["Direct access","to our"],"linkLabel":"Technical Support","linkHref":"/en/24-7-support/"},{"image":{"src":"/images/pages/location/en/office.png","width":142,"height":142,"alt":"Location"},"bold":"Parc Bit","rest":[" â Carrer Isaac Newton","Edificio Disset 3°, D9, Palma","07121, Islas Baleares (España)"]},{"image":{"src":"/images/pages/location/en/phone.png","width":142,"height":142,"alt":"Support Phone"},"lines":["You can also contact us through our Support Phone:","+34 871 66 11 11."]}],"map":{"title":"Location Map of Our Head Office in Mallorca","text":["We are 15-20 minutes by car from Palma.","The easiest way to get to our offices is to park in Parking P1,","it is the last access on the left hand side before the security barrier ."],"src":"https://www.google.com/maps/embed?pb=!1m18!1m12!1m3!1d3072.5753649521957!2d2.628501316271211!3d39.63676397946341!2m3!1f0!2f0!3f0!3m2!1i1024!2i768!4f13.1!3m3!1m2!1s0x129792de2fc23145%3A0x825ae20a325c3091!2sHotelinking!5e0!3m2!1ses!2ses!4v1646234668669!5m2!1ses!2ses"}},"mikrotik":{"meta":{"title":"Hotelinking | Official MikroTik Courses","description":"Learn to configure and optimize networks with official in-person MikroTik courses in Mallorca, designed for hotel sector technicians."},"hero":{"title":"**Official MikroTik Courses** for Network Engineers and Technicians","content":"Become a networking expert with our official, in-person MikroTik courses, designed especially for hotel sector technicians. From essential fundamentals to advanced configurations, you will learn to optimize network infrastru
2cture and improve connectivity in hotel environments.","image":{"src":"/images/pages/mikrotik/en/hero.jpg","width":690,"height":570,"alt":""}},"contactHeading":"Request more information or enroll in one of the courses â limited places, first come first served","courses":[{"pretitle":"**New call for applications on November 3, 4 and 5, 2026**","title":"MikroTik MTCNA Course","subtitle":"Certified Network Associate","descriptionHeading":"Description","description":["By the end of this training session, the student will be familiar with RouterOS software and RouterBOARD products and be able to connect the client to the Internet. He will also be able to configure, manage, do basic troubleshooting of a MikroTik router and provide basic services to clients.","Unique in Mallorca."],"infoHeading":{"location":"Location:","price":"Price:","nextDate":"Next Date:","duration":"Duration:","certification":"Certification:","audience":"Target audience:"},"info":{"location":"Parc Bit - Centre Empresarial Son Espanyol de Palma","price":"⬠550 Subsidized training for companies is available","nextDate":"November 3, 4 and 5, 2026","duration":"3 days (24 hours), from 9:00 a.m. to 6:00 p.m., with a one-hour break for lunch","certification":"MikroTik MTCNA","audience":"Network engineers and technicians"},"modulesHeading":"Course subjects","modules":[{"label":"Module 1:","text":"Introduction"},{"label":"Module 2:","text":"DHCP"},{"label":"Module 3:","text":"Bridging"},{"label":"Module 4:","text":"Routing"},{"label":"Module 5:","text":"Wireless"},{"label":"Module 6:","text":"Firewall"},{"label":"Module 7:","text":"QoS"},{"label":"Module 8:","text":"Tunnels"},{"label":"Module 9:","text":"Misc"}],"downloadLabel":"Download course content","downloadUrl":"/downloads/MTCNA26_En.pdf"},{"pretitle":"**New call for applications in 2027**","title":"MikroTik MTCSE Course","subtitle":"Certified Security Engineer","descriptionHeading":"Description","description":["The course allows participants to obtain the advanced MikroTik (MTCSE) certification. At the end of the course, participants will be able to plan and implement appropriate security measures in the networks they manage. To enroll in this course, it is necessary to have completed the basic course.","Unique in Mallorca."],"infoHeading":{"location":"Location:","price":"Price:","nextDate":"Next Date:","duration":"Duration:","certification":"Certification:","audience":"Target audience:"},"info":{"location":"Parc Bit - Centre Empresarial Son Espanyol de Palma","price":"⬠500 Subsidized training for companies is available","nextDate":"2027","duration":"2 days (16 hours), from 9:00 a.m. to 6:00 p.m., with a one-hour break for lunch","certification":"MikroTik MTCSE","audience":"Network engineers and technicians"},"modulesHeading":"Course subjects","modules":[{"label":"Module 1:","text":"Introduction"},{"label":"Module 2:","text":"Firewall"},{"label":"Module 3:","text":"OSI Layer Attacks"},{"label":"Module 4:","text":"Cryptography"},{"label":"Module 5:","text":"Securing the Router"},{"label":"Module 6:","text":"Secure Tunnels"}],"downloadLabel":"Download course content","downloadUrl":"/downloads/MTCSE26_En.pdf"}],"dataProtection":{"heading":"Data Protection","text":["In compliance with Regulation (EU) 2016/679, of April 27, 2016 (GDPR) and Organic Law 3/2018, of 5 December, on the Protection of Personal Data and Guarantee of Digital Rights (Spanish abbreviation LOPDGDD), please read the following data processing information:","**Controller**: HOTELINKING S.L., B57943185, Parc Bit, C/ Isaac Newton Edificio Disset â 3rd floor, D9, â 07120 Palma (Balearic Islands), [email protected]. **Purposes of data processing**: to maintain a commercial relationship and send communications about products or services. **Legitimate interest**: legal obligation of the Controller and consent granted by the data subject, where relevant. **Type and retention**: the minimum data necessary to satisfy the purpose shall be processed. It shall be retained respecting statutory retention periods. **Recipients**: those who need to have access to the data to complete tasks related to the purpose of the data processing and to fulfil legal obligations. **Your rights**: access, rectification, portability, erasure, limitation and opposition. **More information about data processing**: [email protected]."]}},"press":{"meta":{"title":"Hotelinking | Press Room","description":"Access Hotelinking resources, graphic materials and corporate information for media professionals and interested organizations."},"hero":{"title":"Hotelinking **Press Room**","content":"In our Press Room, we provide media professionals and interested entities with all the necessary resources to create content about Hotelinking. Here, you will find graphic materials, key data, and updated content that reflect our journey, innovation, and commitment to the hospital
2ity sector. We offer detailed information about our products, achievements, and latest news so you can share our evolution and impact on the travel tech industry.","image":{"src":"/images/pages/press/en/hero.jpg","width":690,"height":570,"alt":"Hotelinking - Press Room"}},"kit":{"title":"Press Kit & Visual Resources","text":"Here you will find all the official Hotelinking resources, including corporate imagery, institutional images, brand manual, multimedia content, and a media kit with detailed information about our company, its philosophy, services, and achievements.","items":[{"text":"Corporate Logos","alt":"Corporate Logos","href":"/downloads/LogosHL.zip","download":true,"image":{"src":"/images/pages/press/shared/kit-logos.png","width":142,"height":142}},{"text":"CEO Photo Pack","alt":"CEO Photo Pack","href":"/downloads/fotos-daniel-alzina.zip","download":true,"image":{"src":"/images/pages/press/shared/kit-photos.png","width":142,"height":142}},{"text":"Brand Manual","alt":"Brand Manual","href":"/downloads/RebrandingHL_en.pdf","download":true,"image":{"src":"/images/pages/press/shared/kit-brand-manual.png","width":142,"height":142}},{"text":"Product Tour","alt":"Product Tour","href":"https://www.youtube.com/channel/UCtXIL8CO8FnLw61Jm-NHw9g","external":true,"image":{"src":"/images/pages/press/shared/kit-youtube.png","width":142,"height":142}},{"text":"Official Media Kit","alt":"Official Media Kit","href":"/downloads/MediaKit-en.pdf","download":true,"image":{"src":"/images/pages/press/shared/kit-mediakit.png","width":142,"height":142}}]},"mediaLogos":{"title":"Hotelinking in the Media","items":[{"src":"/images/pages/press/shared/media-20minutos.png","width":140,"height":100,"alt":"20minutos"},{"src":"/images/pages/press/shared/media-ara.png","width":140,"height":100,"alt":"Arabalears"},{"src":"/images/pages/press/shared/media-ec.png","width":140,"height":100,"alt":"EconomÃa de Mallorca"},{"src":"/images/pages/press/shared/media-hosteltur.png","width":140,"height":100,"alt":"Hosteltur"},{"src":"/images/pages/press/shared/media-ser.png","width":140,"height":100,"alt":"Cadena SER"},{"src":"/images/pages/press/shared/media-smart.png","width":140,"height":100,"alt":"Smart Travel News"},{"src":"/images/pages/press/shared/media-tec.png","width":140,"height":100,"alt":"TecnoHotel"}]},"testimonialsLite":[{"quote":"âHotelinking among the top ten most innovative startups according to El Referente (article in Spanish)â","name":"Hosteltur","href":"https://www.hosteltur.com/comunidad/nota/020386_hotelinking-entre-las-diez-startups-mas-innovadoras-segun-el-referente.html","linkLabel":"Read more","image":{"src":"/images/pages/press/shared/testimonial-hosteltur.png","width":150,"height":150}},{"quote":"âThe implications of 5G technology for the hotel industry (article in Spanish)â","name":"TecnoHotel","href":"https://tecnohotelnews.com/2021/06/implicaciones-tecnologia-5g-hoteles/","linkLabel":"Read more","image":{"src":"/images/pages/press/shared/testimonial-tecnohotel.png","width":150,"height":150}}],"books":{"title":"Essential Books for Hotel Innovation","cards":[{"title":"Course in Hotel Email Marketing","text":"A high-value resource for developing advanced marketing and sales strategies in the hotel sector through email marketing. A powerful tool to drive repeat bookings from hotel guests through the direct channel and reduce reliance on OTAs.","linkLabel":"Free Download","image":{"src":"","width":372,"height":517,"alt":""}},{"title":"Hotel Data Advanced Course","text":"The guide covers the challenges of data collection, the benefits of automation, and how enriched, GDPR-compliant guest data can significantly enhance a hotelâs digital marketing strategy, driving higher revenue and customer satisfaction.","linkLabel":"Free Download","image":{"src":"/images/pages/press/shared/book-hotel-data.png","width":372,"height":517,"alt":"Libro Hotel Data"}},{"title":"WiFi Networks at Hotel Groups","text":"It highlights how these emerging technologies will enhance guest connectivity, improve internal operations, and offer personalized services. It explains the benefits of 5Gâs high-speed connections, the role of WiFi 6 in dense environments.","linkLabel":"Free Download","image":{"src":"/images/pages/press/shared/book-5g.png","width":372,"height":517,"alt":"Libro 5G"}}],"href":"/en/books-hotel-innovation/"},"awards":{"title":"Recognitions and Awards","columns":[[{"strong":"Named one of the Top 10 Marketing Automation Technologies in the World.","text":"CIO Magazine, USA, 2016."},{"strong":"Winner of the 14th edition of the Eureka Awards for Business Projects in 2016.","text":"Awarded by the Palma City Council."},{"strong":"Winner of the Emprendedor XXI Awards for the Best Company in the Balearic Islands in 2018.","text":"Co-awarded by CaixaBank and the Ministry of Economy, Industry, and Competitiveness."}],[{"strong":"Third Finalist in the Tourism and Tech Category at the National Emprendedor XXI Awards, 2019.","text":"Co-awarded by CaixaBank and the Ministry of Economy, Industry, and Competitiveness of Spain."},{"strong":"Fifteenth Finalist in the Ranking of the 100 Most Innovative Startups of 2019.","text":"Awarded by El Referente, Spainâs leading magazine on startups and innovation."}],[{"strong":"Our Network Engineer, Carlos OtÃn, Earns the Special MikroTik Train the Trainer Certification.","text":"Awarded by MikroTik, 2022."},{"strong":"Hotelinking Selected in 2023 for the Top 100 Startups by APTE.","text":"Awarded by the Association of Science and Technology Parks of Spain."},{"strong":"Hotelinking Featured in 2025 as a Highlighted Startup at the VIII Travel Innovation Summit.","text":"Event organized by Deloitte Spain."}]]},"cta":{"title":"Do you want to know more about **Hotelinking**?","text":"For any media-related enquiries, please contact Hotelinkingâs Marketing team.","ctaLabel":"Contact","href":"mailto:[email protected]"}},"books":{"meta":{"title":"Hotelinking | Hotel Innovation Resources","description":"Discover resources on hotel innovation, technology, marketing, guest experience and digital transformation for hotels."},"hero":{"title":"Download Our Books on\\n**Hotel Innovation** for Free","text":"Get our specialized guides for free and apply innovative strategies to increase revenue and build customer loyalty."},"contentsHeading":"Contents","findHeading":"What You Will Find","downloadLabel":"Free download","formHeading":"Access the Download Page","formText":"Leave us your contact details and you\'ll be able to access our download page and choose the guide that\'s most useful to you.","dataProtection":{"heading":"Data Protection","text":["In compliance with Regulation (EU) 2016/679, of April 27, 2016 (GDPR) and Organic Law 3/2018, of 5 December, on the Protection of Personal Data and Guarantee of Digital Rights (Spanish abbreviation LOPDGDD), please read the following data processing information:","**Controller**: HOTELINKING S.L., B57943185, Parc Bit, C/ Isaac Newton Edificio Disset â 3rd floor, D9, â 07120 Palma (Balearic Islands), [email protected]. **Purposes of data processing**: to maintain a commercial relationship and send communications about products or services. **Legitimate interest**: legal obligation of the Controller and consent granted by the data subject, where relevant. **Type and retention**: the minimum data necessary to satisfy the purpose shall be processed. It shall be retained respecting statutory retention periods. **Recipients**: those who need to have access to the data to complete tasks related to the purpose of the data processing and to fulfil legal obligations. **Your rights**: access, rectification, portability, erasure, limitation and opposition. **More information about data processing**: [email protected]."]},"books":[{"title":"Whitepaper: Practical Guide to AI Applied to Hotels (Spanish version)","subtitle":"Hotelinking, May 2026","content":["Artificial intelligence has arrived in the hotel sector with promises of efficiency, personalization, and automation, yet it still generates many questions. This white paper takes a practical approach: not as a futuristic document, but as a realistic guide to help hotels understand where AI can truly add value and how to apply it safely, always maintaining service quality and the human touch.","Through concrete examples and low-risk use cases, this guide explains how to approach AI step by step. From organizing available information and preparing the hotelâs knowledge base to defining priorities, supervision, and performance metrics, it provides a clear framework so that technology becomes a useful tool rather than a risk.","Our goal is for hospital
2ity professionals to make informed decisions, optimize processes, free up team time, and improve the guest experience. AI does not replace hospitality; when applied with judgment and on a solid foundation, it enhances it."],"image":{"src":"/images/pages/books/en/cover-ai.png","width":372,"height":517,"alt":""},"contentsImage":{"src":"/images/pages/books/en/contents-ai.png","width":534,"height":417,"alt":"Practical Guide to AI Applied to Hotels"},"contentsItems":[{"text":"Discover what AI can truly bring to a hotel or hotel chain"},{"text":"Analyze the prior knowledge a hotel needs"},{"text":"Avoid implementing AI blindly"},{"text":"Move from a fragmented ecosystem to a connected logic"},{"text":"Deploy AI without losing the human touch"},{"text":"Prepare the knowledge base"},{"text":"Start with concrete, low-risk use cases"},{"text":"Follow an efficient roadmap to implement AI"},{"text":"Understand how this revolution affects the sector"},{"text":"See how Hotelinking applies this vision"}],"findItems":[{"image":{"src":"/images/pages/books/shared/find-ai-01.png","width":142,"height":142,"alt":"Strategy"},"stat":"Strategy","text":"clear steps to apply AI with judgment and a practical approach"},{"image":{"src":"/images/pages/books/shared/find-ai-02.png","width":142,"height":142,"alt":"Practical cases"},"stat":"Practical cases","text":"concrete examples that can be replicated in hotels and hotel chains"},{"image":{"src":"/images/pages/books/shared/find-ai-03.png","width":142,"height":142,"alt":"Real value"},"stat":"Real value","text":"improve operational efficiency, guest experience, and free up team time"}]},{"title":"Hotel Data Advanced Course","subtitle":"Daniel Alzina","content":["As soon as we started Hotelinking, we realized the hotel sector was missing a key part of driving the direct reservation channel. The main reason was, and continues to be, the lack of data that is useable from a digital marketing point of view. The scarcity of guest data in the hotel sector is due to a number of factors. The main and most impacting factor is the origin of bookings, which go through intermediaries that do not allow key client or guest information to be passed to the hotel or chain.","Working alongside all our clients every day, we have been able to build and consolidate unique knowledge that we now want to share via this book. We know exactly which ingredients are needed for the recipe of success, and using not only this book, but also other documents that we will publish, we want to put all of our knowledge at the disposal of the hotel industry and their employees.","This book was written for all of these, especially those who want to expand their knowledge of new technology and advanced marketing strategies that will allow their hotel or chain to significantly improve the direct relationship with their clients. The origin of new hotel marketing strategies is in the powerful concept of Hotel Data."],"image":{"src":"/images/pages/books/shared/cover-hotel-data.png","width":372,"height":517,"alt":""},"contentsImage":{"src":"/images/pages/books/shared/contents-hotel-data.png","width":534,"height":417,"alt":"Hotel Data Advanced Course"},"contentsItems":[{"text":"What is Hotel Data?"},{"text":"The Amazon case"},{"text":"Hotel Data applied to increase direct sales to returning guest"},{"text":"Hotel Data of travellers who booked through commissioned channels"},{"text":"Hotel Data of travellers who booked through the direct channel"},{"text":"Enrichment of Hotel Data to achieve more specific segmentation"},{"text":"Areas to develop Hotel Data with greatest positive impact on the hotel"},{"text":"Test to identify quality Hotel Data in hotel systems"},{"text":"Common problems that prevent a hotel from generating Hotel Data"},{"text":"Steps to take to begin generating Hotel Data automatically"}],"findItems":[{"image":{"src":"/images/pages/books/shared/find-hoteldata-01.png","width":142,"height":142,"alt":"Loyalty"},"stat":"Loyalty","text":"How to get the most out of the data you get from your guests."},{"image":{"src":"/images/pages/books/shared/find-hoteldata-02.png","width":142,"height":142,"alt":"Direct Bookings"},"stat":"Direct Bookings","text":"How to increase direct sales at your website by repeat guests."},{"image":{"src":"/images/pages/books/shared/find-hoteldata-03.png","width":142,"height":142,"alt":"Branding"},"stat":"Branding","text":"How to Improve Both Your Hotelâs Internal and Online Reputation."}]},{"title":"New Advanced Course in Hotel E-mail Marketing","subtitle":"Daniel Alzina. With the collaboration of email marketing experts.","content":["Email marketing has existed for decades as a highly valuable resource for commercial departments worldwide. However, in the hospital
2ity sector, it has never gained the prominence it enjoys in other industries.","By following innovative processes and strategies to generate high-quality and substantial volumes of data, email marketing can become one of the primary channels for generating direct bookings. This book contains all the strategies to implement, technologies to adopt, tips, tricks, and step-by-step guides to transforming email marketing into a powerful tool for disintermediating hotel reservations.","The book includes the **collaboration of several renowned national email marketing experts**: Xisco Lladó (CTO Hotelinking), Carlos Moncho (SVP Cendyn Marketing Cloud), Vanesa Tejada (SEO & Content Specialist at Roiback), Jesús Ramón (Managing Director ADGTravel), Marga Escandell (Communication Specialist at Barceló Hotel Group), and Tomeu Fiol (CMO of Hotelinking)."],"image":{"src":"/images/pages/books/en/cover-email.png","width":372,"height":517,"alt":""},"contentsImage":{"src":"/images/pages/books/shared/contents-email.png","width":534,"height":417,"alt":"New advanced course in hotel e-mail marketing"},"contentsItems":[{"text":"Hotel Data and e-mail marketing"},{"text":"Bad hotel e-mail marketing practices: how to avoid ending up in the spam folder"},{"text":"Hotel e-mail marketing campaigns planning"},{"text":"Designing hotel e-mail marketing campaigns that convert"},{"text":"Persuasion strategies that increase conversion"},{"text":"Ideal mailing frequency to maximise sales, without forsaking the unsubscription ratio"},{"text":"Advanced segmentation to generate additional direct bookings or âlong tailâ"},{"text":"Advanced booking tracking per guest"},{"text":"How to know if we are obtaining good booking results or not: benchmarking"},{"text":"How to measure results to calculate ROI"}],"findItems":[{"image":{"src":"/images/pages/books/shared/find-email-01.png","width":142,"height":142,"alt":"Best Practices"},"stat":"Best Practices","text":"Tips for implementing advanced e-mail marketing strategies in the hotel sector."},{"image":{"src":"/images/pages/books/shared/find-email-02.png","width":142,"height":142,"alt":"Resources"},"stat":"Resources","text":"The best technologies that will help you achieve and analyse your marketing goals."},{"image":{"src":"/images/pages/books/shared/find-email-03.png","width":142,"height":142,"alt":"Examples"},"stat":"Examples","text":"Step-by-step guides to successfully optimise your e-mail marketing campaigns."}]},{"title":"5G, WiFi and Hospitality. Key insights for hotel connectivity","subtitle":"Carlos OtÃn, Tomeu Fiol, Xisco Lladó","content":["Connectivity has become an essential part of the hotel experience. More digital guests, more connected devices, cloud-based services, internal operations increasingly dependent on the network and new data-driven solutions are making the hotelâs technology infrastructure more strategic than ever.","This book clearly explains the role of 5G, WiFi and new networks in the hospitality sector, helping readers understand how these technologies can improve the guest experience, optimize internal processes and prepare properties for a more connected, demanding and digitally oriented environment.","With a technical but accessible approach, the book covers key concepts, differences between technologies, use cases, implementation challenges and frequently asked questions for hotels that want to make better decisions about their current and future connectivity."],"image":{"src":"/images/pages/books/shared/cover-5g.png","width":372,"height":517,"alt":""},"contentsImage":{"src":"/images/pages/books/shared/contents-5g.png","width":534,"height":417,"alt":"5G, WiFi and hospitality"},"contentsItems":[{"text":"WiFi 6 and 5G: two compatible technologies"},{"text":"The improvements promised by 5G"},{"text":"What this technology means for the hospitality sector"},{"text":"Background of 5G"},{"text":"Differences between 5G Non-Standalone and 5G Standalone"},{"text":"Standardization and 5G roadmap (3GPP)"},{"text":"Three 5G use cases: eMBB, URLLC and mMTC"},{"text":"New technologies associated with 5G"},{"text":"Players in the 5G ecosystem"}
2,{"text":"Implementation challenges and key considerations"}],"findItems":[{"image":{"src":"/images/pages/books/shared/find-5g-01.png","width":142,"height":142,"alt":""},"stat":"","text":"Criteria and recommendations to understand how 5G can coexist with current WiFi networks and what hotels should consider before evolving their connectivity infrastructure."},{"image":{"src":"/images/pages/books/shared/find-5g-02.png","width":142,"height":142,"alt":"Practical Cases"},"stat":"Practical Cases","text":"Examples and application scenarios in hotel environments, designed to analyze how these technologies could be used depending on the type of property, its structure and its network needs."},{"image":{"src":"/images/pages/books/shared/find-5g-03.png","width":142,"height":142,"alt":"FAQ"},"stat":"FAQ","text":"Clear answers to the most common questions about 5G, WiFi and hotel connectivity, especially regarding compatibility, deployment, operational impact and guest experience."}]}]},"booksDownload":{"meta":{"title":"Download Books | Hotelinking","description":"","noindex":true},"hero":{"title":"Welcome to Our\\n**Book Download Page**","text":"You can directly download any of our specialized guides in PDF format. Implement innovative and effective strategies based on Hotel Data optimization, advanced email marketing techniques, and understanding how emerging technologies like 5G and WiFi 6 will impact the hospitality sector."},"list":{"title":"Choose the guide you want to download","downloadLabel":"Direct Download","items":[{"title":"Whitepaper: Practical Guide to AI Applied to Hotels","text":"Our goal is for hospitality professionals to make informed decisions, optimize processes, free up team time, and improve the guest experience. AI does not replace hospitality; when applied with judgment and on a solid foundation, it enhances it.","image":{"src":"/images/pages/books-download/en/ai.png","width":372,"height":517,"alt":"Practical Guide to AI Applied to Hotels"},"href":"/downloads/PracticalGuideAI.pdf"},{"title":"Hotel Data Advanced Course. Guest Data Strategy","text":"The guide covers the challenges of data collection, the benefits of automation, and how enriched, GDPR-compliant guest data can significantly enhance a hotelâs digital marketing strategy, driving higher revenue and customer satisfaction.","image":{"src":"/images/pages/books-download/shared/hotel-data.png","width":372,"height":517,"alt":"Libro Hotel Data"},"href":"/downloads/hotel_data_en.pdf"},{"title":"E-mail marketing course","text":"Advanced strategies to use email marketing as a powerful tool to drive repeat hotel guest reservations through the direct channel. It covers the importance of integrating quality guest data with automated marketing campaigns to reduce reliance on OTAs.","image":{"src":"/images/pages/books-download/en/email.png","width":372,"height":517,"alt":"Advanced Hotel E-mail Marketing Course"},"href":"/downloads/AdvancedHotelEmailMark.pdf"},{"title":"5G, WiFi and hospitality","text":"The book clearly explains how these technologies can improve the guest experience, optimize internal processes and prepare hotels for an increasingly connected environment, with more devices, more data and greater demands for speed, stability and coverage.","image":{"src":"/images/pages/books-download/shared/5g.png","width":372,"height":517,"alt":"Libro 5G"},"href":"/downloads/claves-entender-futuro-5g-wifi-y-hoteleria.pdf"}]}},"landing":{"meta":{"title":"AI in Hospitality: Free Practical Guide by Hotelinking","description":"Download Hotelinkingâs free guide to AI in hospitality: use cases, common mistakes and key steps to move forward with confidence."},"hero":{"title":"Before **implementing AI in your hotel**, you need to ask the right questions","content":"A practical guide created to help you understand where artificial intelligence can deliver real value, which mistakes to avoid and how to start with specific use cases without complicating operations or losing the human touch.","ctaLabel":"Download the free guide","downloadUrl":"/downloads/PracticalGuideAI.pdf","image":{"src":"/images/pages/landing/en/hero.png","width":579,"height":510,"alt":"AI in Hospital
2ity: A Practical Guide to Getting Started with Confidence"}},"content":{"title":"What youâll find in this guide","text":["**A clear view of the real role of AI**","The guide explains where artificial intelligence can deliver value for hotels and hotel groups, what conditions should be prepared before implementation, and why a solid knowledge base is essential to provide useful, consistent and reliable answers.","**Use cases and criteria to move forward with less risk**","It also includes practical examples, common mistakes and a step-by-step roadmap to get started gradually, with a focus on operational efficiency, guest service, human supervision and experience improvement. A useful read to support better decision-making."],"image":{"src":"/images/pages/landing/en/content.png","width":1354,"height":806,"alt":"AI in Hospitality: A Practical Guide to Getting Started with Confidence"}},"features":{"title":"A guide designed to help you move forward with confidence","subtitle":"A clear and practical read to identify real opportunities, avoid common mistakes and apply AI more safely in the hotel environment.","items":[{"image":{"src":"/images/pages/landing/shared/find-01.png","width":142,"height":142,"alt":"Strategy"},"stat":"Define clear priorities","text":"Identify what a hotel needs to prepare before applying AI: internal knowledge, processes, channels, supervision and clear objectives."},{"image":{"src":"/images/pages/landing/shared/find-02.png","width":142,"height":142,"alt":"Practical cases"},"stat":"Detect real use cases","text":"Discover where AI can deliver value in the hotelâs day-to-day operations, from guest service to operational efficiency."},{"image":{"src":"/images/pages/landing/shared/find-03.png","width":142,"height":142,"alt":"Real value"},"stat":"Make better decisions","text":"Use the guide as a reference to separate useful applications from technological noise and move forward without losing control or the human touch."}]},"topics":[{"title":"What is the current state of AI in the hospitality sector?","excerpt":["AI is no longer an abstract conversation in hospitality. In recent months, several relevant industry voices have started to point in the same direction: AI is moving from an exploration phase into a much more practical stage, focused on real applications for operations, guest service, personalization and efficiency."],"image":{"src":"/images/pages/landing/en/topic-1.png","width":632,"height":532,"alt":""}},{"title":"What can AI really bring to a hotel or hotel group?","excerpt":["When talking about artificial intelligence in hospital
2ity, it is easy to fall into overly abstract messages. That is why it is worth bringing the conversation down to a much more useful question: where can AI deliver real value in the day-to-day operations of a hotel or hotel group?","The answer is not about âdoing futuristic thingsâ, but about helping teams handle specific tasks better, reduce friction, make better use of available information and work with more agility and focus."],"image":{"src":"/images/pages/landing/en/topic-2.png","width":632,"height":532,"alt":""}},{"title":"How to apply AI without losing the human touch","excerpt":["One of the biggest concerns artificial intelligence raises in hospitality is the possibility that the experience may become colder, more automated and less human. However, the question should not be whether AI can replace the human touch, but how it can help protect and strengthen it where it truly adds value."],"image":{"src":"/images/pages/landing/en/topic-3.png","width":632,"height":532,"alt":""}}],"testimonials":{"title":"A guide born from real conversations in the industry","quote":"âI believe many hotels donât need another speech about how AI is going to change everything. They need to understand what they can do today, what they should prepare first and which mistakes are worth avoiding. 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2websiteHref":"https://www.clicktotravel.es/es/","categoryId":"booking-engine"},{"name":"Cloudbeds","excerpt":"Cloudbeds is a SaaS company creating the most forward-thinking technology in the travel industry.","logoSlug":"cloudbeds","websiteHref":"https://www.cloudbeds.com/property-management-system/","categoryId":"pms"},{"name":"Cryptopay","excerpt":"Safe digital platform that allows you to manage your digital and traditional assets in a simple app.","logoSlug":"cryptopay","websiteHref":"https://cryptopay.me/","categoryId":"payment-methods"},{"name":"D-Link","excerpt":"Global leader in designing and developing networking and connectivity products for consumers, business, and service providers.","logoSlug":"d-link","websiteHref":"https://eu.dlink.com/uk/en","categoryId":"network-equipment"},{"name":"Dell","excerpt":"Dell Technologies provides the essential infrastructure for organizations to build their digital future.","logoSlug":"dell","websiteHref":"https://www.dell.com/en-uk","categoryId":"network-equipment"},{"name":"Digital Marketing Lanzarote","excerpt":"Digital marketing agency that offers marketing services, website creation, social media management, and professional photography. With experience in the hotel industry.","logoSlug":"digital-marketing-lanzarote","websiteHref":"https://digitalmarketinglanzarote.com/","categoryId":"partners"},{"name":"EISISOFT","excerpt":"Modular software in the cloud for the digitization of operational, regulatory and maintenance processes.","logoSlug":"eisisoft","websiteHref":"https://eisisoft.com/en","categoryId":"partners"},{"name":"Ekselans","excerpt":"Brand dedicated exclusively to the design, development, production and distribution of professional telecommunications electronics.","logoSlug":"ekselans","websiteHref":"https://ek.plus/en/","categoryId":"network-equipment"},{"name":"Emprenbit","excerpt":"Program of the Balearic Foundation for Innovation and Technology of the Government of the Balearic Islands to support entrepreneurs with innovative business ideas.","logoSlug":"emprenbit","websiteHref":"https://www.emprenbit.org/","categoryId":"partners"},{"name":"EnGenius","excerpt":"Leading global manufacturing brand of Senao Networks, Inc. and a networking expert in wireless communications and radio (RF) technology.","logoSlug":"engenius","websiteHref":"https://www.engeniu
2snetworks.eu/","categoryId":"network-equipment"},{"name":"Eturistic","excerpt":"Software development and online marketing company, specialized in the tourism sector.","logoSlug":"eturistic","websiteHref":"https://www.eturistic.com/en/","categoryId":"pms"},{"name":"Extreme Networks","excerpt":"Provides networking, security, and cloud management solutions to optimize IT infrastructures in professional environments.","logoSlug":"extreme-networks","websiteHref":"https://www.extremenetworks.com/","categoryId":"network-equipment"},{"name":"FEHM","excerpt":"Hotel business federation of Mallorca.","logoSlug":"fehm","websiteHref":"http://www.fehm.info/","categoryId":"partners"},{"name":"Fideltour","excerpt":"Hotel CRM created by and for hoteliers, designed to boost direct sales and foster guest loyalty.","logoSlug":"fideltour","websiteHref":"https://www.fideltour.com/en/","categoryId":"crm"},{"name":"Fortinet","excerpt":"Development of cybersecurity software, devices and services, such as firewalls, antivirus, intrusion prevention and security on user devices.","logoSlug":"fortinet","websiteHref":"https://www.fortinet.com/","categoryId":"network-equipment"},{"name":"GNA Hotel Solutions","excerpt":"It offers business intelligence technology solutions specialized in the tourism sector to achieve an excellent return on investments.","logoSlug":"gna-hotel-solutions","websiteHref":"https://www.gnahs.com/en","categoryId":"booking-engine"},{"name":"Goguest Hotel Guest App","excerpt":"By Easygoband. A comprehensive guest interaction platform designed to enhance the hotel guest experience through integration with smartphones.","logoSlug":"goguest-hotel-guest-app","websiteHref":"https://goguest.com/","categoryId":"guest-experience-app"},{"name":"Google Pay","excerpt":"A digital wallet platform and online payment system to power in-app, online, and in-person contactless purchases on mobile devices.","logoSlug":"google-pay","websiteHref":"https://pay.google.com/intl/en_uk/about/","categoryId":"payment-methods"},{"name":"Guacia","excerpt":"IT company expert in TV signal transmission through network cabling, comprehensive telephony services and multiple connectivity solutions.","logoSlug":"guacia","websiteHref":"http://www.guacia.es/index.php/es/","categoryId":"other"},{"name":"GuestCentric","excerpt":"GuestCentric is a leading provider of cloud-based digital marketing software and services.","logoSlug":"guestcentric","websiteHref":"https://www.guestcentric.com/","categoryId":"booking-engine"},{"name":"Hoteligy","excerpt":"Experts in hotel digitalization and guest experience. Present in over 11 countries.","logoSlug":"hoteligy","websiteHref":"https://hoteligy.com/","categoryId":"guest-experience-app"},{"name":"Hotetec","excerpt":"Specialists in the design and development of solutions for online sales and distribution for hotels.","logoSlug":"hotetec","websiteHref":"https://www.hotetec.com/","categoryId":"booking-engine"},{"name":"Huawei","excerpt":"Leading global provider of information and communications technology (ICT) infrastructure and smart devices.","logoSlug":"huawei","websiteHref":"https://e.huawei.com/uk/","categoryId":"network-equipment"},{"name":"Hubspot","excerpt":"CRM platform has all the tools you need for marketing, sales, content management, operations, and customer service.","logoSlug":"hubspot","websiteHref":"https://www.hubspot.com/","categoryId":"crm"},{"name":"Impala","excerpt":"Solution that instantly connects third-party applications with multiple hotel PMS.","logoSlug":"impala","seeMoreHref":"https://www.hotelinking.com/en/updates/easier-integrations-impala/","websiteHref":"https://impala.travel/","categoryId":"other"},{"name":"Incubadora Revenue","excerpt":"Incubadora Revenue is a meeting point for professionals in the tourism sector.","logoSlug":"incubadora-revenue","websiteHref":"https://www.incubadorarevenue.com/","categoryId":"partners"},{"name":"LigoWave","excerpt":"LigoWave develops high performance wireless products with emphasis on innovation, versatility, and affordability.","logoSlug":"ligowave","websiteHref":"https://www.ligowave.com/","categoryId":"network-equipment"},{"name":"Mailchimp","excerpt":"CRM software, or customer relationship management software, helps businesses manage their relationships with both existing customers and potential customers.","logoSlug":"mailchimp","websiteHref":"https://mailchimp.com/?currency=EUR","categoryId":"crm"},{"name":"MasterYield","excerpt":"MasterYield offers a comprehensive tool for the management of tourist accommodation, making management an easy and intuitive task.","logoSlug":"masteryield","seeMoreHref":"https://www.hotelinking.com/en/updates/hotelinking-integrated-with-masteryield/","websiteHref":"https://www.masteryield.com/","categoryId":"pms"}
2,{"name":"Mews","excerpt":"Mews is designed to simplify and automate all operations for modern hoteliers and their guests.","logoSlug":"mews","seeMoreHref":"https://www.hotelinking.com/en/updates/latest-integrations-mews-acigrup/","websiteHref":"https://www.mews.com/en","categoryId":"pms"},{"name":"MikroTik","excerpt":"MikroTik provides hardware and software for Internet connectivity in most of the countries around the world.","logoSlug":"mikrotik","websiteHref":"https://mikrotik.com/","categoryId":"network-equipment"},{"name":"Mimosa","excerpt":"Mimosa is the leader in cloud-managed, hybrid fiber-wireless (HFW) network solutions for the post-copper era.","logoSlug":"mimosa","websiteHref":"https://mimosa.co/","categoryId":"network-equipment"},{"name":"Mirai","excerpt":"They provide the know-how and the best technology to compete with intermediaries, gain independence and reduce global distribution costs.","logoSlug":"mirai","websiteHref":"https://www.mirai.com/home/","categoryId":"booking-engine"},{"name":"MWC Barcelona","excerpt":"An annual trade show dedicated primarily to the mobile communications industry.","logoSlug":"mwc-barcelona","websiteHref":"https://www.mwcbarcelona.com/","categoryId":"partners"},{"name":"Neobookings","excerpt":"Comprehensive solution that maximizes performance and promotes direct sales for the most demanding hotel chains and design hotels.","logoSlug":"neobookings","websiteHref":"https://www.neobookings.com/","categoryId":"booking-engine"},{"name":"NETGEAR","excerpt":"It delivers network solutions for remote work, distance learning, UHD streaming, online game play and more.","logoSlug":"netgear","websiteHref":"https://www.netgear.com","categoryId":"network-equipment"},{"name":"Noray","excerpt":"Noray is a technology company that develops hotel and business management products.","logoSlug":"noray","seeMoreHref":"https://www.hotelinking.com/en/updates/hotelinking-connects-with-noray-property-management-system/","websiteHref":"https://www.noray.com/","categoryId":"pms"},{"name":"Nubes","excerpt":"Initiative for a more fair and competitive cloud ecosystem in Spain.","logoSlug":"nubes","websiteHref":"https://www.nubes.red/","categoryId":"partners"},{"name":"Oracle Opera Cloud","excerpt":"A cloud-based, mobile-enabled PMS system that simplifies IT and centralizes data, making information accessible to everyone â anytime, anywhere.","logoSlug":"oracle-opera-cloud","websiteHref":"https://www.oracle.com/industries/hospitality/hotel-property-management/hotel-pms-software/","categoryId":"pms"},{"name":"PAYCOMET","excerpt":"Omnichannel payment platform that helps companies sell and collect their products and services around the world, safely and easily integrating into any environment, both face-to-face and online.","logoSlug":"paycomet","websiteHref":"https://www.paycomet.com/en","categoryId":"payment-gateways"},{"name":"PaynoPain","excerpt":"A fintech company dedicated to research and technological development specialized in payment methods.","logoSlug":"paynopain","websiteHref":"https://paynopain.com/en/","categoryId":"payment-gateways"},{"name":"Pf Sense","excerpt":"Free, open-source customized distribution of FreeBSD specifically tailored for use as a firewall and router that is entirely managed via web interface.","logoSlug":"pf-sense","websiteHref":"https://www.pfsense.org/","categoryId":"network-equipment"},{"name":"Prestige Software","excerpt":"It has on-premise and cloud solutions to offer the applications that best respond to the needs of each property.","logoSlug":"prestige-software","seeMoreHref":"https://www.hotelinking.com/en/updates/prestige-software-and-hotelinking-now-connected/","websiteHref":"https://www.prestige-soft.com/en/index.html","categoryId":"pms"},{"name":"QuoHotel","excerpt":"QuoHotel is a comprehensive management solution that incorporates an ERP and a hotel PMS developed by CEI Europe.","logoSlug":"quohotel","seeMoreHref":"https://www.hotelinking.com/en/updates/hotelinking-announces-integration-with-quohotel-pms/","websiteHref":"https://www.quohotel.com/en/","categoryId":"pms"},{"name":"Redsys","excerpt":"National leader that provides quality, secure and flexible means of payment. With a variety of standards and technological-operational solutions, for financial institutions and other major industry players.","logoSlug":"redsys","websiteHref":"http://www.redsys.es/en/index.html","categoryId":"payment-gateways"},{"name":"Roiback","excerpt":"It offers technological solutions to manage hotelâs direct channel, through web solutions, a booking engine and online marketing solutions.","logoSlug":"roiback","websiteHref":"https://www.roiback.com/","categoryId":"booking-engine"},{"name":"RoomCloud","excerpt":"RoomCloud offers software for hotels dedicated to the distribution on OTAs (Channel Manager), online sales (Booking Engine) and connections with GDS.","logoSlug":"roomcloud","websiteHref":"https://www.roomcloud.net/en/home-en/","categoryId":"booking-engine"},{"name":"Ruckus Networks","excerpt":"Wired and wireless networking equipment and software. Ruckus invented and has patented wireless voice, video, and data technology.","logoSlug":"ruckus-networks","websiteHref":"https://www.commscope.com/ruckus/","categoryId":"network-equipment"}
2,{"name":"Ruijie","excerpt":"Ruijie Networks provides end-to-end network solutions to create values for customer networks.","logoSlug":"ruijie","websiteHref":"https://www.ruijienetworks.com/","categoryId":"network-equipment"},{"name":"Salesforce","excerpt":"It is one of the most well-known CRMs in the market.","logoSlug":"salesforce","websiteHref":"https://www.salesforce.com/es/","categoryId":"crm"},{"name":"SIHOT","excerpt":"With an offer of more than 20 solutions and tools for hotel management, SIHOT, is designed to be an innovative and comprehensive software.","logoSlug":"sihot","seeMoreHref":"https://www.hotelinking.com/en/updates/hotelinking-is-now-integrated-with-sihot/","websiteHref":"https://sihot.com/en/","categoryId":"pms"},{"name":"Stay","excerpt":"All-in-one cloud platform that enhances how guests interact with hotels during their stay.","logoSlug":"stay","seeMoreHref":"https://www.hotelinking.com/en/updates/hotelinking-connects-with-stay-app/","websiteHref":"https://www.stay-app.com/","categoryId":"guest-experience-app"},{"name":"Stripe","excerpt":"Payments infrastructure for the internet.","logoSlug":"stripe","websiteHref":"https://stripe.com/en-gb-es","categoryId":"payment-gateways"},{"name":"Suite","excerpt":"One of the most complete PMS in the market and with an affordable price. Created to make everyday tasks easier.","logoSlug":"suite","websiteHref":"http://www.suite.es/","categoryId":"pms"},{"name":"TEC-SOFT","excerpt":"We are integrated with their HOTEC PMS, a software that allows to manage and automate in a simple and intuitive way all the functions of a hotel.","logoSlug":"tec-soft","websiteHref":"https://www.tec-soft.es/producto/pms/","categoryId":"pms"},{"name":"Televes","excerpt":"Worldwide technology company specializing in the design, development and manufacture of telecommunication infrastructure solutions for homes, buildings and cities.","logoSlug":"televes","websiteHref":"https://www.televes.com/uk","categoryId":"network-equipment"},{"name":"Tesipro Solutions","excerpt":"The Tesipro Solutions PMS, Ulyses, is one of the leaders in hotel management systems with implementations in more than 900 properties of all types and countries.","logoSlug":"tesipro-solutions","seeMoreHref":"https://www.hotelinking.com/en/updates/hotelinking-integrates-with-tesipro-solutions-property-management-system/","websiteHref":"https://tesipro.com/","categoryId":"pms"},{"name":"Timón Hotel","excerpt":"A property management system that allows to obtain relevant information and save time and money in the management of hotels.","logoSlug":"tim-n-hotel","websiteHref":"https://timonhotel.com/","categoryId":"pms"},{"name":"TP Link","excerpt":"Global provider of reliable networking devices and accessories, involved in all aspects of everyday life.","logoSlug":"tp-link","websiteHref":"https://www.tp-link.com/en/","categoryId":"network-equipment"},{"name":"Travelgate X","excerpt":"Travelgate X provides seamless connectivity between travel companies across the world.","logoSlug":"travelgate-x","websiteHref":"https://www.travelgatex.com/","categoryId":"partners"},{"name":"Turistec","excerpt":"The first international industrial cluster in the Balearic Islands, dedicated to ICT applied to tourism.","logoSlug":"turistec","websiteHref":"http://turistec.org/","categoryId":"partners"},{"name":"Ubiquiti Networks","excerpt":"Technology platforms for Businesses, Smart Homes, and Internet Service Providers, from ISP networking products to the next generation of IT solutions.","logoSlug":"ubiquiti-networks","websiteHref":"https://www.ui.com/","categoryId":"network-equipment"},{"name":"Vodafone Business","excerpt":"Multinational telecommunications company that provides mobile and fixed telephony, broadband and digital television.","logoSlug":"vodafone-business","websiteHref":"https://www.vodafone.co.uk/business?icmp=uk~1_consumer~topnav~quicklinks~2_business&linkpos=topnav~1~2","categoryId":"partners"},{"name":"WeChat Pay","excerpt":"Mobile payment and digital wallet service by WeChat that allows users make mobile payments and online transactions.","logoSlug":"wechat-pay","websiteHref":"https://pay.weixin.qq.com/index.php/public/wechatpay_en","categoryId":"payment-methods"},{"name":"Winhotel","excerpt":"Winhotel is a software and a services company specialised in the hospital
2ity sector, offering a large number of solutions to independent hotels and chains.","logoSlug":"winhotel","websiteHref":"https://www.winhotelsolution.com/w3/","categoryId":"pms"},{"name":"WISI Group","excerpt":"Develops advanced technology solutions for receiving, processing, and distributing TV and data signals in professional network environments.","logoSlug":"wisi-group","websiteHref":"https://wisigroup.com/","categoryId":"network-equipment"},{"name":"Witbooking","excerpt":"Provider of online solutions for the hotel industry, with a clear mission: to help hoteliers to promote direct reservations through their website.","logoSlug":"witbooking","websiteHref":"https://www.witbooking.com/","categoryId":"booking-engine"},{"name":"YieldPlanet","excerpt":"YieldPlanet is a premium software provider focused on hotel distribution and channel management.","logoSlug":"yieldplanet","websiteHref":"https://www.yieldplanet.com/","categoryId":"partners"},{"name":"Zyxel","excerpt":"Complete business connectivity solutions for all business areas.","logoSlug":"zyxel","websiteHref":"https://www.zyxel.com/homepage.shtml","categoryId":"network-equipment"}]}}}')},606315,e=>{"use strict";var a=e.i(291903),t=e.i(92336);let o={es:a.default,en:t.default};e.s(["locales",0,["es","en"],"t",0,e=>o[e]])}]); 3 4//# debugId=6c9ce3b6-e725-c811-2967-0e06bacdcb2f
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