https://kulp.ai/_nuxt/8OAr4Hur.js

1import{_ as s}from"./DzpAVyT9.js";import{d as i,ap as n,e as d,j as e,O as a,P as r,B as l,t as c,f as u}from"#entry";const m={class:"min-h-screen py-12 px-4 sm:px-6 lg:px-8"},g={class:"max-w-4xl mx-auto"},b={class:"bg-muted/50 rounded-xl shadow-lg p-8 lg:p-12"},p={class:"border-t border-border/20 pt-8 mt-8"},f={class:"grid grid-cols-1 md:grid-cols-3 gap-4"},x={class:"mt-12 pt-8 border-t border-border"},h={class:"text-sm text-muted-foreground text-center"},C=i({__name:"cancellation-refund-policy",setup(y){return n({title:"Cancellation & Refund Policy |",meta:[{name:"description",content:"Kulp.ai cancellation and refund policy. Learn about subscription management, billing, and our refund terms."}]}),(v,t)=>{const o=s;return u(),d("div",m,[e("div",g,[t[6]||(t[6]=e("div",{class:"text-center mb-12"},[e("h1",{class:"text-4xl font-bold text-foreground mb-4"},"Cancellation & Refund Policy"),e("p",{class:"text-lg text-muted-foreground"},"Kulp Labs Private Limited"),e("div",{class:"w-24 h-1 bg-primary mx-auto mt-4"})],-1)),e("div",b,[t[5]||(t[5]=a('<div class="mb-8"><h2 class="text-2xl font-semibold text-foreground mb-4">Subscription and Cancellation Overview</h2><p class="text-muted-foreground leading-relaxed mb-4"> Kulp.ai is a powerful no-code SaaS platform that lets you build complete software products without writing a single line of code. We offer flexible subscription plans to meet different usage needs - whether you&#39;re testing ideas or scaling production-ready apps. </p><p class="text-muted-foreground leading-relaxed mb-4">We currently offer:</p><ul class="list-disc list-inside text-muted-foreground space-y-2 ml-4 mb-4"><li><strong>Free Plan ($0):</strong> Great for exploring the platform and creating private projects.</li><li><strong>Pro Plan ($25/month):</strong> Unlock advanced features, code access, and published projects.</li><li><strong>Annual Pro Plan ($240/year):</strong> Save more with a yearly commitment.</li></ul><p class="text-muted-foreground leading-relaxed mb-4"> All plans are fixed-price and come with unlimited usage within plan boundaries. We do <strong>not</strong> charge overage fees. </p><h3 class="text-xl font-semibold text-foreground mb-3 mt-6">Refund Policy</h3><p class="text-muted-foreground leading-relaxed mb-4"> Please note that all purchases on Kulp.ai are <strong>non-refundable</strong>. Once you subscribe, you&#39;re committing to the full billing period (monthly or annual), and cancellations will take effect only at the end of your current term. </p><p class="text-muted-foreground leading-relaxed"> We recommend reviewing plan features carefully before purchasing. </p></div><div class="mb-8"><h2 class="text-2xl font-semibold text-foreground mb-4">Cancel a Subscription</h2><p class="text-muted-foreground leading-relaxed mb-4"> You can cancel your Kulp.ai subscription at any time. Here&#39;s how it works: </p><h3 class="text-xl font-semibold text-foreground mb-3">No Lock-In</h3><ul class="list-disc list-inside text-muted-foreground space-y-2 ml-4 mb-4"><li><strong>Monthly Plan:</strong> Cancel anytime before your next billing cycle. Your Pro access will remain active until the end of the current month.</li><li><strong>Annual Plan:</strong> Cancel anytime before your annual renewal date. Your access will remain active until the end of the paid year.</li></ul><p class="text-muted-foreground leading-relaxed mb-4"> We do <strong>not</strong> provide partial refunds for unused time in any plan. </p><h3 class="text-xl font-semibold text-foreground mb-3">What Happens After Cancellation</h3><ul class="list-disc list-inside text-muted-foreground space-y-2 ml-4 mb-4"><li>Your subscription remains active until the end of the current billing period.</li><li>Once your paid term ends, your account automatically reverts to the <strong>Free Plan ($0)</strong>.</li><li>You&#39;ll <strong>lose access</strong> to: <ul class="list-disc list-inside space-y-1 ml-6 mt-2"><li>Published/deployed projects</li><li>Code export/download</li><li>Priority support</li></ul></li><li>You&#39;ll <strong>retain access</strong> to: <ul class="list-disc list-inside space-y-1 ml-6 mt-2"><li>Private projects (can edit but not deploy or export)</li></ul></li><li>Your <strong>deployed projects will convert to private projects</strong>

1 (editable, but no deploy/export).</li></ul><h3 class="text-xl font-semibold text-foreground mb-3">How to Cancel</h3><p class="text-muted-foreground leading-relaxed mb-4">You can cancel directly from your dashboard:</p><ol class="list-decimal list-inside text-muted-foreground space-y-2 ml-4 mb-4"><li>Go to your <strong>Kulp.ai</strong> account.</li><li>Navigate to Settings → Subscriptions → <strong>Manage Subscriptions</strong>.</li><li>Click <strong>Cancel Plan</strong> and follow the on-screen steps.</li></ol><p class="text-muted-foreground leading-relaxed"> No email or support request is required - it&#39;s all self-serve. </p></div><div class="mb-8"><h2 class="text-2xl font-semibold text-foreground mb-4">Automatic Subscription Renewals</h2><p class="text-muted-foreground leading-relaxed mb-4"> Kulp.ai subscriptions renew automatically at the end of each billing period (monthly or annually), so you can continue using your tools without interruption. </p><h3 class="text-xl font-semibold text-foreground mb-3">How Renewals Work</h3><ul class="list-disc list-inside text-muted-foreground space-y-2 ml-4 mb-4"><li><strong>Auto-renewal is enabled by default</strong> on all paid plans.</li><li>If you subscribed to a <strong>monthly plan</strong>, your subscription renews every month at the time you signed up.</li><li>If you&#39;re on an <strong>annual plan</strong>, your subscription renews every year on your anniversary date.</li></ul><h3 class="text-xl font-semibold text-foreground mb-3">Cancel to Avoid Renewal</h3><p class="text-muted-foreground leading-relaxed mb-4">To avoid being charged for the next cycle:</p><ul class="list-disc list-inside text-muted-foreground space-y-2 ml-4 mb-4"><li>You must cancel your plan <strong>any time before your next billing cycle begins</strong>.</li><li>Example: If your subscription renews on <strong>10 August at 1:00 PM</strong>, you must cancel <strong>before 1:00 PM on 10 August</strong>.</li></ul><h3 class="text-xl font-semibold text-foreground mb-3">Who Can Cancel?</h3><ul class="list-disc list-inside text-muted-foreground space-y-2 ml-4 mb-4"><li><strong>All users</strong> can cancel their own subscriptions - no admin rights required.</li></ul><h3 class="text-xl font-semibold text-foreground mb-3">Where to Cancel</h3><ul class="list-disc list-inside text-muted-foreground space-y-2 ml-4 mb-4"><li>Navigate to Settings → Subscriptions → <strong>Manage Subscriptions</strong>.</li><li>Follow the on-screen steps to cancel your subscription.</li><li>You can also visit our <a href="https://help.kulp.ai" target="_blank" class="text-primary hover:underline">Help Center</a> for a detailed cancellation walkthrough</li></ul></div><div class="mb-8"><h2 class="text-2xl font-semibold text-foreground mb-4">Accidental Cancellations</h2><p class="text-muted-foreground leading-relaxed mb-4"> Changed your mind? No problem - you can reverse a cancellation before your subscription period ends. </p><h3 class="text-xl font-semibold text-foreground mb-3">Revert a Cancellation</h3><ul class="list-disc list-inside text-muted-foreground space-y-2 ml-4 mb-4"><li>If you&#39;ve scheduled a cancellation, your subscription will remain active until the current period ends.</li><li>You can <strong>undo the cancellation anytime</strong> before your billing cycle ends.</li><li>When you undo a cancellation, your subscription continues without interruption.</li></ul><h3 class="text-xl font-semibold text-foreground mb-3">How to Revert</h3><ul class="list-disc list-inside text-muted-foreground space-y-2 ml-4 mb-4"><li>Go to Navigate to Settings → Subscriptions → <strong>Manage Subscriptions</strong>.</li><li>If your plan is marked as &quot;Cancelled,&quot; you&#39;ll see an option to <strong>Revert Cancellation</strong></li><li>Click it and confirm - that&#39;s it!</li></ul><p class="text-muted-foreground leading-relaxed"> You do <strong>not</strong> need to contact support - it&#39;s completely self-serve. </p></div><div class="mb-8"><h2 class="text-2xl font-semibold text-foreground mb-4">Subscription Fees</h2><p class="text-muted-foreground leading-relaxed mb-4"> At Kulp.ai, we offer straightforward, fixed-rate pricing - no surprise charges, no hidden fees. </p><h3 class="text-xl font-semibold text-foreground mb-3">Plan Options</h3><p class="text-muted-foreground leading-relaxed mb-4">You can choose between:</p><ul class="list-disc list-inside text-muted-foreground space-y-2 ml-4 mb-4"><li><strong>Monthly Billing</strong>: Billed monthly at the start of each cycle.</li><li><strong>Annual Billing</strong>: Prepaid upfront for the full year (discounted rate).</li></ul><h3 class="text-xl font-semibold text-foreground mb-3">What&#39;s Included</h3><div class="overflow-x-auto mb-4"><table class="w-full border-collapse border border-border rounded-lg"><thead><tr class="bg-muted"><th class="border border-border p-3 text-left font-semibold">Plan</th><th class="border border-border p-3 text-left font-semibold">Price</th><th class="border border-border p-3 text-left font-semibold">Features</th></tr></thead><tbody><tr><td class="border border-border p-3 font-semibold">Free</td><td class="border border-border p-3">$0/month</td><td class="border border-border p-3"><ul class="space-y-1"><li>- 50 credits/month</li><li>- Unlimited private projects</li><li>- Basic support</li><li>- Community access</li></ul></td></tr><tr><td class="border border-border p-3 font-semibold">Pro</td><td class="border border-border p-3">$25/month<br>or<br>$240/year</td><td class="border border-border p-3"><ul class="space-y-1"><li>- 500 credits/month</li><li>- Unlimited private &amp; published projects</li><li>- Code access</li><li>- Community access</li><li>- Priority email support</li></ul></td></tr></tbody></table></div><p class="text-muted-foreground leading-relaxed mb-4"><strong>Need more credits?</strong></p><p class="text-muted-foreground leading-relaxed mb-4"> You can purchase <strong>extra 500-credit packs</strong> at <strong>$25 each</strong>, anytime - no limits. </p><h3 class="text-xl font-semibold text-foreground mb-3">Regional Fees</h3><p class="text-muted-foreground leading-relaxed"> We currently do <strong>not charge extra fees based on country or region</strong>. Pricing is uniform across all supported geographies. </p></div><div class="mb-8"><h2 class="text-2xl font-semibold text-foreground mb-4">Product Usage Entitlements</h2><p class="text-muted-foreground leading-relaxed mb-4"> At Kulp.ai, product access is based on a credit system. Each plan includes a monthly credit allowance, which resets at the start of every billing cycle. </p><h3 class="text-xl font-semibold text-foreground mb-3">Monthly Credit Allocation</h3><div class="overflow-x-auto mb-4"><table class="w-full border-collapse border border-border rounded-lg"><thead><tr class="bg-muted"><th class="border border-border p-3 text-left font-semibold">Plan</th><th class="border border-border p-3 text-left font-semibold">Credits/month</th><th class="border border-border p-3 text-left font-semibold">Usage Visibility</th></tr></thead><tbody><tr><td class="border border-border p-3 font-semibold">Free</td><td class="border border-border p-3">50 credits</td><td class="border border-border p-3">Visible on your dashboard</td></tr><tr><td class="border border-border p-3 font-semibold">Pro</td><td class="border border-border p-3">500 credits</td><td class="border border-border p-3">Visible on your dashboard</td></tr></tbody></table></div><p class="text-muted-foreground leading-relaxed mb-4"> You can earn additional credits via referrals (for Free Plan users) or purchase <strong>extra 500-credit packs for $25</strong> (Pro users only). </p><h3 class="text-xl font-semibold text-foreground mb-3">What Consumes Credits?</h3><p class="text-muted-foreground leading-relaxed mb-4"> Each time you trigger an AI task (e.g., generating content, building components), Kulp.ai performs a <strong>credit operation</strong>, which deducts credits from your balance. </p><p class="text-muted-foreground leading-relaxed mb-4"> Credits are deducted based on task complexity - longer or more structured outputs may use more credits. </p><p class="text-muted-foreground leading-relaxed mb-4"> You can always see your remaining credits on the <strong>Preview page</strong>, shown as: </p><blockquote class="border-l-4 border-primary pl-4 italic text-muted-foreground"> Credits left: 14 </blockquote></div><div class="mb-8"><h2 class="text-2xl font-semibold text-foreground mb-4">Overage Fees</h2><p class="text-muted-foreground leading-relaxed mb-4"> We do not charge overage fees at Kulp.ai. You cannot exceed your monthly credit limit. </p><p class="text-muted-foreground leading-relaxed mb-4">Once you reach your plan&#39;s credit limit:</p><ul class="list-disc list-inside text-muted-foreground space-y-2 ml-4 mb-4"><li>Free users must wait for the monthly reset or earn credits via referral.</li><li>Pro users can purchase <strong>extra credits</strong> in packs of 500 for $25 each.</li></ul><p class="text-muted-foreground leading-relaxed"> There are <strong>no surprise charges or automatic credit purchases</strong>. </p></div><div class="mb-8"><h2 class="text-2xl font-semibold text-foreground mb-4">Charge Schedule and Billing</h2><p class="text-muted-foreground leading-relaxed mb-4"> Kulp.ai offers both monthly and annual billing. Charges are applied based on your selected plan and payment date. </p><h3 class="text-xl font-semibold text-foreground mb-3">Billing Start</h3><ul class="list-disc list-inside text-muted-foreground space-y-2 ml-4 mb-4"><li>Your billing begins <strong>immediately upon payment</strong>.</li></ul><h3 class="text-xl font-semibold text-foreground mb-3">Monthly Billing Example</h3><ul class="list-disc list-inside text-muted-foreground space-y-2 ml-4 mb-4"><li><strong>Sign-up date:</strong> August 10</li><li><strong>Next bill:</strong> September 10 (for the following month)</li></ul><h3 class="text-xl font-semibold text-foreground mb-3">Accepted Payment Methods</h3><ul class="list-disc list-inside text-muted-foreground space-y-2 ml-4 mb-4"><li>We support multiple payment methods, including credit/debit cards, UPI, and net banking via trusted payment gateways like Stripe.</li></ul><h3 class="text-xl font-semibold text-foreground mb-3">Tax Inclusion</h3><ul class="list-disc list-inside text-muted-foreground space-y-2 ml-4 mb-4"><li>All listed prices <strong>include applicable taxes</strong>.</li></ul><h3 class="text-xl font-semibold text-foreground mb-3">Invoice Breakdown</h3><ul class="list-disc list-inside text-muted-foreground space-y-2 ml-4 mb-4"><li>Invoices are automatically issued at the time of purchase.</li><li>You can request detailed tax invoices via <strong>support chat</strong>.</li></ul></div><div class="mb-8"><h2 class="text-2xl font-semibold text-foreground mb-4">Changing Your Plan (Upgrade or Downgrade)</h2><p class="text-muted-foreground leading-relaxed mb-4"> We believe in giving you flexibility as your needs evolve. </p><h3 class="text-xl font-semibold text-foreground mb-3">Upgrades</h3><ul class="list-disc list-inside text-muted-foreground space-y-2 ml-4 mb-4"><li>You can <strong>upgrade to the Pro plan anytime</strong>.</li><li>The new plan and credit limits become effective <strong>immediately</strong>.</li><li>A new billing cycle begins from the time of the upgrade.</li></ul><h3 class="text-xl font-semibold text-foreground mb-3">Downgrades</h3><ul class="list-disc list-inside text-muted-foreground space-y-2 ml-4 mb-4"><li>You can <strong>downgrade to the Free plan</strong> from your dashboard.</li><li>Your existing Pro credits will remain usable until the end of your current billing period.</li><li><strong>Published projects will be undeployed</strong> and accessible only as private projects.</li><li>Downgrades do not trigger refunds.</li></ul><h3 class="text-xl font-semibold text-foreground mb-3">Credit Rollover</h3><ul class="list-disc list-inside text-muted-foreground space-y-2 ml-4 mb-4"><li>Credits <strong>do not roll over</strong> between months.</li><li>Each billing cycle refreshes your credit allocation.</li></ul></div><div class="mb-8"><h2 class="text-2xl font-semibold text-foreground mb-4">Monthly vs Annual Plans</h2><p class="text-muted-foreground leading-relaxed mb-4">You can choose between:</p><ul class="list-disc list-inside text-muted-foreground space-y-2 ml-4 mb-4"><li><strong>Monthly Plan:</strong> $25/month</li><li><strong>Annual Plan:</strong> $240/year (equivalent to $20/month - 2 months free)</li></ul><h3 class="text-xl font-semibold text-foreground mb-3">Plan Comparison</h3><div class="overflow-x-auto mb-4"><table class="w-full border-collapse border border-border rounded-lg"><thead><tr class="bg-muted"><th class="border border-border p-3 text-left font-semibold">Feature</th><th class="border border-border p-3 text-left font-semibold">Monthly Plan</th><th class="border border-border p-3 text-left font-semibold">Annual Plan</th></tr></thead><tbody><tr><td class="border border-border p-3 font-semibold">Cost</td><td class="border border-border p-3">$25/month</td><td class="border border-border p-3">$240/year</td></tr><tr><td class="border border-border p-3 font-semibold">Credits</td><td class="border border-border p-3">500/month</td><td class="border border-border p-3">500/month</td></tr><tr><td class="border border-border p-3 font-semibold">Features</td><td class="border border-border p-3">

1Same</td><td class="border border-border p-3">Same</td></tr></tbody></table></div><p class="text-muted-foreground leading-relaxed"> We do not offer a pay-as-you-go model. However, the <strong>Free plan</strong> with 50 monthly credits is ideal for short-term exploration. </p></div><div class="mb-8"><h2 class="text-2xl font-semibold text-foreground mb-4">Failed and Missed Payments</h2><p class="text-muted-foreground leading-relaxed mb-4">If a payment fails:</p><ul class="list-disc list-inside text-muted-foreground space-y-2 ml-4 mb-4"><li>Your account is <strong>immediately downgraded</strong> to the Free plan.</li><li>You will <strong>lose access to Pro features</strong> including deployment and code export.</li><li>You can continue using private projects within Free tier limits.</li></ul><h3 class="text-xl font-semibold text-foreground mb-3">Grace Period</h3><p class="text-muted-foreground leading-relaxed mb-4"> We do <strong>not offer a grace period</strong>. Downgrade is handled automatically by our payment gateway. </p><h3 class="text-xl font-semibold text-foreground mb-3">After Payment is Recovered</h3><p class="text-muted-foreground leading-relaxed mb-4">Once you make a successful payment:</p><ul class="list-disc list-inside text-muted-foreground space-y-2 ml-4 mb-4"><li>Your Pro plan is reactivated.</li><li>You receive your monthly credits and Pro features again.</li></ul><p class="text-muted-foreground leading-relaxed italic"> Note: We rely on Stripe for payment retry logic and reminders. </p></div><div class="mb-8"><h2 class="text-2xl font-semibold text-foreground mb-4">Refund Policy</h2><p class="text-muted-foreground leading-relaxed mb-4"> We maintain a <strong>strict no-refund policy</strong> to ensure fairness and sustainability. </p><h3 class="text-xl font-semibold text-foreground mb-3">No Refunds Provided</h3><ul class="list-disc list-inside text-muted-foreground space-y-2 ml-4 mb-4"><li>We do <strong>not issue full or partial refunds</strong> for any reason.</li><li>This includes unused time, early cancellation, or accidental purchase.</li></ul><h3 class="text-xl font-semibold text-foreground mb-3">Edge Cases</h3><ul class="list-disc list-inside text-muted-foreground space-y-2 ml-4 mb-4"><li>In exceptional cases (such as duplicate billing or fraud), we <strong>reserve the right</strong> to issue a refund <strong>at our sole discretion</strong>.</li><li>All service fees and credit packs are also <strong>non-refundable</strong>.</li></ul></div><div class="mb-8"><h2 class="text-2xl font-semibold text-foreground mb-4">Regional Taxes</h2><ul class="list-disc list-inside text-muted-foreground space-y-2 ml-4 mb-4"><li>Taxes are <strong>included</strong> in the plan pricing.</li><li>No additional regional charges apply.</li><li>Some jurisdictions may still require self-reporting of tax — please consult your local regulations.</li></ul><p class="text-muted-foreground leading-relaxed"><strong>Tax invoices are available on request via our support chat.</strong></p></div>',13)),e("div",p,[t[3]||(t[3]=e("h2",{class:"text-2xl font-semibold text-foreground mb-4"},"Related Legal Documents",-1)),t[4]||(t[4]=e("p",{class:"text-muted-foreground leading-relaxed mb-6"}," For complete legal information, please also review our other policies: ",

1-1)),e("div",f,[r(o,{to:"/legal/privacy-policy",class:"block p-4 rounded-lg border border-border hover:border-primary/50 hover:bg-muted/30 transition-colors group"},{default:l(()=>[...t[0]||(t[0]=[e("h3",{class:"font-semibold text-foreground group-hover:text-primary mb-2"},"Privacy Policy",-1),e("p",{class:"text-sm text-muted-foreground"},"How we collect, use, and protect your data",-1)])]),_:1}),r(o,{to:"/legal/terms-of-service",class:"block p-4 rounded-lg border border-border hover:border-primary/50 hover:bg-muted/30 transition-colors group"},{default:l(()=>[...t[1]||(t[1]=[e("h3",{class:"font-semibold text-foreground group-hover:text-primary mb-2"},"Terms of Service",-1),e("p",{class:"text-sm text-muted-foreground"},"Our terms and conditions for using Kulp.ai",-1)])]),_:1}),r(o,{to:"/legal/cookies-policy",class:"block p-4 rounded-lg border border-border hover:border-primary/50 hover:bg-muted/30 transition-colors group"},{default:l(()=>[...t[2]||(t[2]=[e("h3",{class:"font-semibold text-foreground group-hover:text-primary mb-2"},"Cookie Policy",-1),e("p",{class:"text-sm text-muted-foreground"},"How we use cookies and tracking technologies",-1)])]),_:1})])]),e("div",x,[e("p",h," Last updated: "+c(new Date().toLocaleDateString()),1)])])])])}}});export{C as default};