1<!DOCTYPE html> 2 3 <!--[if lt IE 7]><html class="no-js ie6 theme-switcher-launched dew-dsm-theme " lang="fr" dir="ltr" data-date-format="non_us"><![endif]--> 4 <!--[if IE 7]><html class="no-js ie7 theme-switcher-launched dew-dsm-theme " lang="fr" dir="ltr" data-date-format="non_us"><![endif]--> 5 <!--[if IE 8]><html class="no-js ie8 theme-switcher-launched dew-dsm-theme " lang="fr" dir="ltr" data-date-format="non_us"><![endif]--> 6 <!--[if IE 9]><html class="no-js ie9 theme-switcher-launched dew-dsm-theme " lang="fr" dir="ltr" data-date-format="non_us"><![endif]--> 7 <!--[if IE 10]><html class="no-js ie10 theme-switcher-launched dew-dsm-theme " lang="fr" dir="ltr" data-date-format="non_us"><![endif]--> 8 <!--[if (gt IE 10)|!(IE)]><!--><html class="no-js theme-switcher-launched dew-dsm-theme " lang="fr" dir="ltr" data-date-format="non_us"><!--<![endif]--> 9 <head> 10 11 <!-- Title for the page --> 12<title> Envoyer un ticket : Muxity.net : la fibre par les airs </title> 13 14<!-- Meta information --> 15 16 <meta charset="utf-8" /> 17 <meta http-equiv="X-UA-Compatible" content="IE=edge,chrome=1" /> 18 <meta name="description" content= "" /> 19 <meta name="author" content= "" /> 20 <meta property="og:title" content="Envoyer un ticket" /> <meta property="og:url" content="https://www.muxity.net/support/tickets/new" /> <meta property="og:image" content="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/1000203801/logo/j2tQyVpmO0wFsjc8Bs0JGrlf3gc3VGdVnQ.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&amp;X-Amz-Credential=AKIAS6FNSMY2XLZULJPI%2F20261003%2Fus-east-1%2Fs3%2Faws4_request&amp;X-Amz-Date=20261003T173418Z&amp;X-Amz-Expires=604800&amp;X-Amz-SignedHeaders=host&amp;X-Amz-Signature=d70d88fa2d895c0493582728bdd49107b0a1fa113ddbfa31ac78b4036e87b07d" /> <meta property="og:site_name" content="Muxity.net : la fibre par les airs" /> <meta property="og:type" content="article" /> <meta name="twitter:title" content="Envoyer un ticket" /> <meta name="twitter:url" content="https://www.muxity.net/support/tickets/new" /> <meta name="twitter:image" content="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/1000203801/logo/j2tQyVpmO0wFsjc8Bs0JGrlf3gc3VGdVnQ.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&amp;X-Amz-Credential=AKIAS6FNSMY2XLZULJPI%2F20261003%2Fus-east-1%2Fs3%2Faws4_request&amp;X-Amz-Date=20261003T173418Z&amp;X-Amz-Expires=604800&amp;X-Amz-SignedHeaders=host&amp;X-Amz-Signature=d70d88fa2d895c0493582728bdd49107b0a1fa113ddbfa31ac78b4036e87b07d" /> <meta name="twitter:card" content="summary" /> <link rel="canonical" href="https://www.muxity.net/support/tickets/new" /> 21 22<!-- Responsive setting --> 23<link rel="apple-touch-icon" href="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/11018229322/fav_icon/VvtFYWRuxH0F047wGtOT_py8ebn2I1RBMA.png" /> 24 <link rel="apple-touch-icon" sizes="72x72" href="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/11018229322/fav_icon/VvtFYWRuxH0F047wGtOT_py8ebn2I1RBMA.png" /> 25 <link rel="apple-touch-icon" sizes="114x114" href="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/11018229322/fav_icon/VvtFYWRuxH0F047wGtOT_py8ebn2I1RBMA.png" /> 26 <link rel="apple-touch-icon" sizes="144x144" href="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/11018229322/fav_icon/VvtFYWRuxH0F047wGtOT_py8ebn2I1RBMA.png" /> 27 <meta name="viewport" content="width=device-width, initial-scale=1.0, maximum-scale=5.0, user-scalable=yes" /> 28 29 <!-- Adding meta tag for CSRF token --> 30 <meta name="csrf-param" content="authenticity_token" /> 31<meta name="csrf-token" content="vRihSgb2dqyKgbM3Y6laLFWd2HK2WouAXnerUk8kNc0lxpf48KODPbGFRw7irJGevViYe1m0QW+HGERS6xPBxQ==" /> 32 <!-- End meta tag for CSRF token --> 33 34 <!-- Fav icon for portal --> 35 <link rel='shortcut icon' href='https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/11018229322/fav_icon/VvtFYWRuxH0F047wGtOT_py8ebn2I1RBMA.png' /> 36 37 <!-- Base stylesheet --> 38 39 <link rel="stylesheet" media="print" href="https://assets10.freshdesk.com/assets/cdn/portal_print-6e04b27f27ab27faab81f917d275d593fa892ce13150854024baaf983b3f4326.css" /> 40 <link rel="stylesheet" media="screen" href="https://assets9.freshdesk.com/assets/cdn/portal_utils-efee955c6d4d597bbe47e6b1131e34c2285ebedc6cc00acbabc0e37f48a8629a.css" /> 41 42 43 <!-- Theme stylesheet --> 44 45 <link href="/support/theme.css?v=4&d=1671383436" media="screen" rel="stylesheet" type="text/css"> 46 47 <!-- Google font url if present --> 48 <link href='https://fonts.googleapis.com/css?family=Open+Sans+Condensed:300,300italic,700' rel='stylesheet' type='text/css' nonce='evnB5NDdUwiDoQZ3chQ1Rw=='> 49 50 <!-- Including default portal based script framework at the top --> 51
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53 54 55 56 57 <!-- Access portal settings information via javascript --> 58
58<script type="text/javascript"> var portal = {"language":"fr","name":"Muxity.net : la fibre par les airs","contact_info":"","current_page_name":"submit_ticket","current_tab":null,"vault_service":{"url":"https://vault-service.freshworks.com/data","max_try":2,"product_name":"fd"},"current_account_id":88309,"preferences":{"bg_color":"#efefef","header_color":"#252525","help_center_color":"#f9f9f9","footer_color":"#777777","tab_color":"#006063","tab_hover_color":"#4c4b4b","btn_background":"#ffffff","btn_primary_background":"#6c6a6a","baseFont":"Helvetica Neue","textColor":"#333333","headingsFont":"Open Sans Condensed","headingsColor":"#333333","linkColor":"#049cdb","linkColorHover":"#036690","inputFocusRingColor":"#f4af1a","nonResponsive":false},"image_placeholders":{"spacer":"https://assets7.freshdesk.com/assets/misc/spacer.gif","profile_thumb":"https://assets1.freshdesk.com/assets/misc/profile_blank_thumb-4a7b26415585aebbd79863bd5497100b1ea52bab8df8db7a1aecae4da879fd96.jpg","profile_medium":"https://assets6.freshdesk.com/assets/misc/profile_blank_medium-1dfbfbae68bb67de0258044a99f62e94144f1cc34efeea73e3fb85fe51bc1a2c.jpg"},"falcon_portal_theme":false}; var attachment_size = 20; var blocked_extensions = ""; var allowed_extensions = ""; var store = { 59 ticket: {}, 60 portalLaunchParty: {} }; store.portalLaunchParty.ticketFragmentsEnabled = true; store.portalLaunchParty.channelIdentifierFieldsEnabled = true; store.pod = "us-east-1"; store.region = "US"; </script>
60 61 62 63 64 </head> 65 <body> 66 67 68 69 <div class="page"> 70 71 <header class="banner"> 72 <div class="banner-wrapper"> 73 <div class="banner-title"> 74 <a href="http://support.muxity.net"class='portal-logo'><span class="portal-img"><i></i> 75 <img src='https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/1000203801/logo/j2tQyVpmO0wFsjc8Bs0JGrlf3gc3VGdVnQ.png' alt="Logo" 76 onerror="default_image_error(this)" data-type="logo" /> 77 </span></a> 78 <h1 class="ellipsis heading">Muxity.net : la fibre par les airs</h1> 79 </div> 80 <nav class="banner-nav"> 81 <div class="welcome">Bienvenue <b></b> </div> <b><a href="/support/login"><b>Connexion</b></a></b> <b><a href="/support/signup"><b>S'inscrire</b></a></b> 82 </nav> 83 </div> 84 </header> 85 <nav class="page-tabs" > 86 87 <a data-toggle-dom="#header-tabs" href="#" data-animated="true" class="mobile-icon-nav-menu show-in-mobile"></a> 88 <div class="nav-link" id="header-tabs"> 89 90 91 <a href="/support/home" class="">Accueil</a> 92 93 94 95 <a href="/support/solutions" class="">Solutions</a> 96 97 98 </div> 99 100 </nav> 101 102 103 <!-- Search and page links for the page --> 104 105 106 <!-- Notification Messages --> 107 <div class="alert alert-with-close notice hide" id="noticeajax"></div> 108 109 <div class="c-wrapper"> 110 <section class="content main rounded-6 fc-new-ticket"> 111 <!-- Heading is shown when a portal has only one form associated --> 112 <h3 class="heading fc-new-ticket-heading">Envoyer un ticket</h3> 113 114 115 116 117 118 <form class="form-portal ticket-form" id="new_helpdesk_ticket" rel="validate" enctype="multipart/form-data" action="/support/tickets" accept-charset="UTF-8" method="post"><input name="utf8" type="hidden" value="✓" autocomplete="off" /><input type="hidden" name="authenticity_token" value="8GZkuY26dMdQNY1k3g/3W20u1WeenOATLuvu/qq8/OdouFILe++BVmsxeV1fCjzpheuVbnFyKvz3hAH+DosI7w==" autocomplete="off" /> 119 120 <div class="control-group " > 121 <label class=" required control-label requester-label " for="helpdesk_ticket_email">Demandeur</label> 122 <div class="controls "> 123 124 <div class="row-fluid"> 125 <input value="" class="span12 email required" placeholder="E-mail" data-remote="true" type="email" name="helpdesk_ticket[email]" id="helpdesk_ticket_email" /> 126 127 <div id="name_field" class="default_name_field hide"> 128 <input class="text span12 name_field" placeholder="Votre nom" 129 name="helpdesk_ticket[name]" type="text" /> 130 </div> 131 132 </div> 133 134 135 136 </div> 137 </div> 138 <div class="control-group " > 139 <label class=" required control-label subject-label " for="helpdesk_ticket_subject">Objet</label> 140 <div class="controls "> 141 <input class=" required text span12" placeholder="" type="text" name="helpdesk_ticket[subject]" id="helpdesk_ticket_subject" /> 142 </div> 143 </div> 144 <div class="control-group " > 145 <label class=" required control-label description-label " for="helpdesk_ticket_description">Description</label> 146 <div class="controls "> 147 <textarea class=" required_redactor html_paragraph span12" rows="6" placeholder="" name="helpdesk_ticket[ticket_body_attributes][description_html]" id="helpdesk_ticket_ticket_body_attributes_description_html"> 148</textarea> <div class="single_file"> 149<div class="attach-wrapper row-fluid new-attach" id="attachment-type" data-multifile-enable="true" data-location="portal"> 150 <div class="attachments-list-wrap"> 151 <div class="attachments-list-form" id="ticket-container"> 152 153 <div class="attachment_contents"> 154 <div id="ticket-attachments" class="attachments-wrap shared_attachment_list"> 155 156 157 158 </div> 159 </div> 160 </div> 161 162 <div class="clearfix"></div> 163 <div class="hidden_upload"> 164 <div class="add_attachment attachment-label"><span>+</span> Joindre un fichier</div> 165 <input type="file" name="emptyfile" 166 id="ticket_file" 167 data-attach-id="ticket" 168 nameWhenFilled="helpdesk_ticket[attachments][][resource]" 169 fileContainer="ticket-container" 170 fileList="ticket-attachments" 171 sendFocusTo="ticket-body" 172 max_size="20" 173 max_attachment= "" 174 > 175 </div> 176 177 178 </div> 179 180 <!-- screenshot--> 181 <!--screenshot end --> 182 183</div> 184 185
185<script id="file-list-template" type="text/x-jquery-tmpl" nonce="evnB5NDdUwiDoQZ3chQ1Rw=="> 186 <div class="item"> 187 <span class="{{if (!file_valid) }} alert-invalid {{/if}}"> 188 ${name} {{if (size != '0' && size != '0.00 KB ') }} (${size}) {{/if}} - 189 </span> 190 <span> 191 {{if (file_valid) }} 192 <a href="javascript:void(0)" onclick="Helpdesk.Multifile.remove(this); return false;" inputId="${inputId}" class="attachment-close"></a> 193 {{/if}} 194 {{if (!file_valid)}} 195 {{if (is_blocked) }} 196 <div> 197 <span class="alert-invalid-attach-text"> 198 Votre type de pièce jointe n'est pas pris en charge.(Non ajouté) 199 </span> 200 </div> 201 {{else}} 202 <div> 203 <span class="alert-invalid-attach-text"> 204 Dépasse la taille définie pour les pièces jointes(Non ajouté) 205 </span> 206 </div> 207 {{/if}} 208 {{/if}} 209 </span> 210 </div> 211</script>
211 212 213 214 215 216
216<script type="text/javascript" nonce="evnB5NDdUwiDoQZ3chQ1Rw=="> 217 // Fix for Firefox/IE - To override :hover style persistance after click on input[type=file] element 218 jQuery('div.attach-wrapper a[data-toggle="dropdown"]').bind('click', function(){ 219 jQuery(this).parents('div.attach-wrapper').find('a.attach-link-wrap').first().css({ 220 'background-color': 'inherit', 221 'background-image': 'inherit', 222 'color': 'inherit', 223 'box-shadow': 'inherit' 224 }); 225 }); 226 jQuery('li.portal-attach a.attach-link-wrap') 227 .bind('mouseover', function(){ 228 jQuery(this).removeAttr('style'); 229 }) 230 .bind('mousemove', function(event){ 231 // Fix to move "Browse" button along with mouse pointer - fix for IE. 232 p=jQuery(this).find('div').first(); 233 newLeft = Math.min(175, Math.max(event.clientX - p.offset().left + p.position().left - 5, 0)); 234 window.title = newLeft; 235 p.css({left: newLeft, top: 0}); 236 }) 237 </script>
237 238 239 240 241 242</div> 243 244 </div> 245 </div> 246 <!-- block ends here for fragment cache --> 247 <div class="control-group"> 248 <div class="controls recaptcha-control">
vendor: 135 bytes, lines 248-249
248 249 <script src="https://www.recaptcha.net/recaptcha/enterprise.js" async defer nonce='evnB5NDdUwiDoQZ3chQ1Rw=='></script>
250<div data-sitekey="6LdvejUUAAAAAEn6wjOFcPVRyQr4KtAJ03ltA1SQ" class="g-recaptcha " display="{theme: "white"}"></div> 251 <noscript> 252 <div> 253 <div style="width: 302px; height: 422px; position: relative;"> 254 <div style="width: 302px; height: 422px; position: absolute;"> 255 <iframe 256 src="https://www.recaptcha.net/recaptcha/enterprise/fallback?k=6LdvejUUAAAAAEn6wjOFcPVRyQr4KtAJ03ltA1SQ" 257 name="ReCAPTCHA" 258 style="width: 302px; height: 422px; border-style: none; border: 0; overflow: hidden;"> 259 </iframe> 260 </div> 261 </div> 262 <div style="width: 300px; height: 60px; border-style: none; 263 bottom: 12px; left: 25px; margin: 0px; padding: 0px; right: 25px; 264 background: #f9f9f9; border: 1px solid #c1c1c1; border-radius: 3px;"> 265 <textarea name="g-recaptcha-response" 266 class="g-recaptcha-response" 267 style="width: 250px; height: 40px; border: 1px solid #c1c1c1; 268 margin: 10px 25px; padding: 0px; resize: none;"> 269 </textarea> 270 </div> 271 </div> 272 </noscript> 273 274 275 </div> 276 </div> 277 <input type="hidden" name="meta[user_agent]" id="meta_user_agent" value="Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.0.0 Safari/537.36" autocomplete="off" /> 278 <input type="hidden" name="meta[seen_articles]" id="meta_seen_articles" autocomplete="off" /> 279 <input type="hidden" name="meta[enterprise_enabled]" id="meta_enterprise_enabled" value="false" autocomplete="off" /> <input type="hidden" name="meta[referrer]" id="meta_referrer" value="" autocomplete="off" /> 280 <input type="hidden" name="helpdesk_ticket[form_id]" id="helpdesk_ticket_form_id" value="317" autocomplete="off" /> 281 282 <div class="form-actions"> 283 <input type="submit" name="commit" value="Envoyer" id="helpdesk_ticket_submit" class="btn btn-primary" data-disable-with="Envoyer" /> 284 <a class="btn" href="/support/home">Annuler</a> 285 </div> 286 287 288</form>
288<script src="https://assets8.freshdesk.com/assets/cdn/lookup_field-fbaae59ac52f80ac49090db27333b303849342f4c1f4fd8495c6f6a3f1a48e9d.js" nonce="evnB5NDdUwiDoQZ3chQ1Rw=="></script>
288 289
289<script nonce="evnB5NDdUwiDoQZ3chQ1Rw=="> 290//<![CDATA[ 291 292 jQuery(document).on('focus', '.redactor_editor', function() { 293 jQuery('#helpdesk_ticket_ticket_body_attributes_description_html-error').css({'display':'none'}) 294 jQuery('#helpdesk_ticket_ticket_body_attributes_description_html-error').parents('.control-group').removeClass('error-group') 295 }); 296 jQuery(document).on('blur', '.redactor_editor', function() { 297 if(!jQuery('#helpdesk_ticket_ticket_body_attributes_description_html').data('redactor').isNotEmpty()){ 298 jQuery('#helpdesk_ticket_ticket_body_attributes_description_html-error').css({'display':'block'}) 299 jQuery('#helpdesk_ticket_ticket_body_attributes_description_html-error').parents('.control-group').addClass('error-group') 300 } 301 }); 302 303 (function($){ 304 var populateRequestForm = function(){ 305 var requester_input = $('#helpdesk_ticket_email'); 306 requester_input.val("").trigger('focusout'); 307 }; 308 jQuery(document).ready(function(){ 309 populateRequestForm(); 310 jQuery('#meta_referrer').val(document.referrer.escapeHTML()); 311 if( jQBrowser.desktop ){ 312 var redactor_type = "anonymous-ticket" 313 invokeRedactor('helpdesk_ticket_ticket_body_attributes_description_html', redactor_type) 314 } 315 316 var focus_element = Form.findFirstElement(document.forms[0]); 317 if ($(focus_element).prop('id') == "helpdesk_ticket_ticket_body_attributes_description_html"){ 318 jQuery(focus_element).data('redactor').$editor.focus(); 319 } else { 320 Form.focusFirstElement(document.forms[0]); 321 } 322
323 jQuery(".dynamic_sections") 324 .on("change", function(e){ 325 var id; 326 var fieldId = this.id; 327 var $el = jQuery(this); 328 var selected = $el.find(':selected'); 329 if (selected.length > 0){ 330 id = selected.data().id; 331 } 332 var nextElements = $el.closest('div.control-group').nextAll(); 333 nextElements.each(jQuery.proxy(function(index, dataItem){ 334 if (jQuery(dataItem).hasClass('ticket_section')) 335 dataItem.remove(); 336 else 337 return false; 338 },this)); 339 var picklistElementSelector = '.'+fieldId+'_picklist_section_'+id; 340 var element = jQuery(picklistElementSelector).parent(); 341 var transformedElements; 342 if(element.length != 0) { 343 transformedElements = jQuery(jQuery(picklistElementSelector).val() 344 .replace(new RegExp('<', 'g'), '<') 345 .replace(new RegExp('>', 'g'), '>')); 346 transformedElements.insertAfter(jQuery("#"+this.id).parents('.control-group')); 347 initLookupFields(transformedElements, true); 348 } 349 }); 350 jQuery('.dynamic_sections, [id^="helpdesk_ticket_custom_field_"]:not(".nested_field")').trigger('change'); 351 jQuery('[id^="helpdesk_ticket_custom_field_"][type*="checkbox"]').val(1).trigger('change'); 352 initLookupFields(); 353 }); 354 355 356 357 jQuery("#helpdesk_ticket_email").focusout(function(){ 358 var ticket_email = jQuery("#helpdesk_ticket_email").val(); 359 if(false){ 360 jQuery.ajax({ 361 type: 'POST', 362 data: {email : ticket_email}, 363 datatype: 'json', 364 url: "/helpdesk/commons/user_companies", 365 success: function(data){ 366 if(data != false){ 367 jQuery('#helpdesk_ticket_company_id').empty(); 368 369 jQuery.each(data, function(key, val){ 370 jQuery("<option/>").val(val[1]).html(val[0]).appendTo("#helpdesk_ticket_company_id"); 371 }); 372 373 if(!jQuery("#cc_emails").hasClass("non_company_ccs")){ 374 jQuery("#helpdesk_ticket_company_id").on("change", function(){ 375 jQuery("#cc_emails_filter").select2('val', '').empty(); 376 }); 377 } 378 379 jQuery('#helpdesk_ticket_company_id').val('').change(); 380 jQuery('.company-label').parent().insertAfter(jQuery("#helpdesk_ticket_email")); 381 jQuery('#helpdesk_ticket_company_id').removeAttr("disabled"); 382 jQuery('.company-label').parent().slideDown(); 383 jQuery('#add-cc-button').slideDown(); 384 }else{ 385 jQuery('#helpdesk_ticket_company_id').attr("disabled", true); 386 jQuery('.company-label').parent().slideUp(); 387 if(false) 388 jQuery('#add-cc-button, #cc-emails').slideUp(); 389 } 390 } 391 }); 392 } 393 }).trigger("focusout"); 394 395 var form_submitted = false; 396 jQuery('#new_helpdesk_ticket [type=submit]').click(function(event) { 397 var _form = jQuery('#new_helpdesk_ticket'); 398 var validForm = _form.valid(); 399 _form.find('.datepicker_popover').each(function(index) { 400 validForm = jQuery(this).valid() && validForm; 401 }); 402 403 if(validForm) { 404 jQuery(this).removeClass('cancel'); 405 } else { 406 jQuery(this).addClass('cancel'); 407 return false; 408 } 409 410 var cc_emails = _form.find('input[name="cc_emails"]') 411 var cc_emails_val = cc_emails.val() 412 if (cc_emails_val && cc_emails_val.split(",").length >= 50) { 413 alert('You can add upto 50 CC emails'); 414 return false; 415 } 416 417 if(getFromSessionStorage('seenArticlesArray') && getFromSessionStorage('seenArticlesArray').length > 0){ 418 var _seenArticles = getFromSessionStorage('seenArticlesArray').slice().splice(-50); // only taking last 50 items 419 jQuery('#meta_seen_articles').val(JSON.stringify(_seenArticles)); 420 removeFromSessionStorage('seenArticlesArray'); 421 } 422 _form.find("button, a.btn").attr('disabled',true); 423 }); 424 425 $(window).on('load', function() { 426 $('[id^="helpdesk_ticket_group_"]').trigger('change'); 427 }); 428 429 })(jQuery); 430 431//]]> 432</script>
432 433
433<script nonce="evnB5NDdUwiDoQZ3chQ1Rw=="> 434//<![CDATA[ 435 436 (function($){ 437 $(document).ready(function(){ 438 $("#helpdesk_ticket_email").focusout(function(){ 439 var ticket_email = $("#helpdesk_ticket_email").val().trim().toLowerCase(); 440 var current_user_email = ""; 441 var $nameField = $("#name_field"); 442 (ticket_email === current_user_email || !ticket_email.isValidEmail()) ? $nameField.hide() : $nameField.slideDown(); 443 }); 444 }); 445 })(jQuery); 446 447//]]> 448</script>
448 449
449<script type="text/javascript" nonce="evnB5NDdUwiDoQZ3chQ1Rw=="> 450 var ticketFormsDropdown = document.getElementById('helpdesk_ticket_forms_dropdown'); 451 452 if (ticketFormsDropdown) { 453 var ticketFormPageTitle = document.querySelector('.fc-new-ticket-heading'); 454 455 ticketFormPageTitle && ticketFormPageTitle.classList.add('hide'); 456 } 457</script>
457 458 459 460</section> 461 462<section class="sidebar content-light rounded-6 hide ticket-search" id="new-ticket-search"> 463<br /> 464</section> 465 </div> 466 467 468 <footer class="footer rounded-6"> 469 <nav class="footer-links"> 470 471 472 <a href="/support/home" class="">Accueil</a> 473 474 <a href="/support/solutions" class="">Solutions</a> 475 476 477 478 479 </nav> 480 </footer> 481 482 483 484</div> 485 486 487 488
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488 489 490
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490 491
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495<script nonce="evnB5NDdUwiDoQZ3chQ1Rw=="> 496//<![CDATA[ 497 498 jQuery(document).ready(function() { 499 500 // Setting the locale for moment js 501 moment.lang('fr'); 502 503 var validation_meassages = {"required":"Ce champ est requis.","remote":"Veuillez corriger ce champ.","email":"Veuillez saisir une adresse e-mail valide.","url":"Veuillez saisir une adresse URL valide.","date":"Veuillez saisir une date valide.","dateISO":"Veuillez saisir une date valide (ISO).","number":"Veuillez saisir un numéro valide.","digits":"Veuillez saisir des chiffres uniquement.","creditcard":"Veuillez saisir un numéro de carte bancaire valide.","equalTo":"Veuillez saisir la même valeur à nouveau.","two_decimal_place_warning":"La valeur ne peut contenir plus de 2 chiffres décimaux","select_atleast_one":"Sélectionnez au moins une option.","select2_minimum_limit":"Veuillez saisir au moins %{char_count} lettres","select2_maximum_limit":"Vous pouvez uniquement choisir %{limit} %{container}","integration_no_match":"aucune donnée correspondante...","ember_method_name_reserved":"Ce nom est réservé et ne peut être utilisé. Veuillez choisir un autre nom."} 504 505 jQuery.extend(jQuery.validator.messages, validation_meassages ); 506 507 508 jQuery(".call_duration").each(function () { 509 var format,time; 510 if (jQuery(this).data("time") === undefined) { return; } 511 if(jQuery(this).hasClass('freshcaller')){ return; } 512 time = jQuery(this).data("time"); 513 if (time>=3600) { 514 format = "hh:mm:ss"; 515 } else { 516 format = "mm:ss"; 517 } 518 jQuery(this).html(time.toTime(format)); 519 }); 520 }); 521 522 // Shortcuts variables 523 var Shortcuts = {"global":{"help":"?","save":"mod+return","cancel":"esc","search":"/","status_dialog":"mod+alt+return","save_cuctomization":"mod+shift+s"},"app_nav":{"dashboard":"g d","tickets":"g t","social":"g e","solutions":"g s","forums":"g f","customers":"g c","reports":"g r","admin":"g a","ticket_new":"g n","compose_email":"g m"},"pagination":{"previous":"alt+left","next":"alt+right","alt_previous":"j","alt_next":"k"},"ticket_list":{"ticket_show":"return","select":"x","select_all":"shift+x","search_view":"v","show_description":"space","unwatch":"w","delete":"#","pickup":"@","spam":"!","close":"~","silent_close":"alt+shift+`","undo":"z","reply":"r","forward":"f","add_note":"n","scenario":"s"},"ticket_detail":{"toggle_watcher":"w","reply":"r","forward":"f","add_note":"n","close":"~","silent_close":"alt+shift+`","add_time":"m","spam":"!","delete":"#","show_activities_toggle":"}","properties":"p","expand":"]","undo":"z","select_watcher":"shift+w","go_to_next":["j","down"],"go_to_previous":["k","up"],"scenario":"s","pickup":"@","collaboration":"d"},"social_stream":{"search":"s","go_to_next":["j","down"],"go_to_previous":["k","up"],"open_stream":["space","return"],"close":"esc","reply":"r","retweet":"shift+r"},"portal_customizations":{"preview":"mod+shift+p"},"discussions":{"toggle_following":"w","add_follower":"shift+w","reply_topic":"r"}}; 524 525 // Date formats 526 var DATE_FORMATS = {"non_us":{"moment_date_with_week":"ddd, D MMM, YYYY","datepicker":"d M, yy","datepicker_escaped":"d M yy","datepicker_full_date":"D, d M, yy","mediumDate":"d MMM, yyyy"},"us":{"moment_date_with_week":"ddd, MMM D, YYYY","datepicker":"M d, yy","datepicker_escaped":"M d yy","datepicker_full_date":"D, M d, yy","mediumDate":"MMM d, yyyy"}}; 527 528 var lang = { 529 loadingText: "Veuillez patienter...", 530 viewAllTickets: "Voir tous les tickets" 531 }; 532 533 534//]]> 535</script>
535 536 537 538 539 540
540<script type="text/javascript"> 541 I18n.defaultLocale = "en"; 542 I18n.locale = "fr"; 543 </script>
543 544 545 546 547 548 <!-- Include dynamic input field script for signup and profile pages (Mint theme) --> 549 550 <!-- Include portal disallowed links --> 551 552 </body> 553</html>
Line numbers count LF bytes from the start of the resource, as the search results do. Vendor segments are library code the classifier recognised; they are stored but not indexed. Bytes are shown as Latin1 characters, one per byte.