https://stumob.com/_next/static/chunks/pages/terms-and-conditions-cf7a5c3c52c466fc.js

1(self.webpackChunk_N_E=self.webpackChunk_N_E||[]).push([[4948],{30080:(e,t,r)=>{(window.__NEXT_P=window.__NEXT_P||[]).push(["/terms-and-conditions",function(){return r(17479)}])},17479:(e,t,r)=>{"use strict";r.r(t),r.d(t,{default:()=>u});var n=r(74848),i=r(13368),o=r.n(i),a=r(71800),s=r(91738),d=r(62240),l=r(32638),c=r(2346),h=r(21418),m=r(82834),p=r.n(m);function u(){return(0,n.jsxs)(c.A,{banner:(0,n.jsx)(h.A,{title:"General terms and conditions",className:p().banner_thankyou,children:(0,n.jsx)(a.E,{children:"Student Mobility B.V. (“Stumob”) employs the general terms and conditions for the webshop (“General Terms and Conditions Webshop”)."})}),className:p().page_wrapper,children:[(0,n.jsx)(o(),{children:(0,n.jsx)("title",{children:"General terms and conditions - StuMob"})}),(0,n.jsx)(s.h,{order:2,children:"Table of Contents"}),(0,n.jsxs)(d.B,{className:p().table_content,withPadding:!0,children:[(0,n.jsx)(d.B.Item,{children:(0,n.jsx)(l.M,{href:"#definitions",children:"Article 1 - Definitions"})}),(0,n.jsx)(d.B.Item,{children:(0,n.jsx)(l.M,{href:"#trader-identity",children:"Article 2 - Trader Identity"})}),(0,n.jsx)(d.B.Item,{children:(0,n.jsx)(l.M,{href:"#application",children:"Article 3 - Application"})}),(0,n.jsx)(d.B.Item,{children:(0,n.jsx)(l.M,{href:"#offer",children:"Article 4 - The offer"})}),(0,n.jsx)(d.B.Item,{children:(0,n.jsx)(l.M,{href:"#agreement",children:"Article 5 - The Agreement"})}),(0,n.jsx)(d.B.Item,{children:(0,n.jsx)(l.M,{href:"#amendment-cancellation",children:"Article 6 - Amendment or cancellation by Consumer"})}),(0,n.jsx)(d.B.Item,{children:(0,n.jsx)(l.M,{href:"#exclusion-withdrawal",children:"Article 7 - Exclusion of the right of withdrawal"})}),(0,n.jsx)(d.B.Item,{children:(0,n.jsx)(l.M,{href:"#price",children:"Article 8 - The Price"})}),(0,n.jsx)(d.B.Item,{children:(0,n.jsx)(l.M,{href:"#performance-warranty",children:"Article 9 - Performance and extended warranty"})}),(0,n.jsx)(d.B.Item,{children:(0,n.jsx)(l.M,{href:"#supply-performance",children:"Article 10 - Supply and performance"})}),(0,n.jsx)(d.B.Item,{children:(0,n.jsx)(l.M,{href:"#payment",children:"Article 11 - Payment"})}),(0,n.jsx)(d.B.Item,{children:(0,n.jsx)(l.M,{href:"#complaint-procedure",children:"Article 12 - Complaint procedure"})}),(0,n.jsx)(d.B.Item,{children:(0,n.jsx)(l.M,{href:"#disputes",children:"Article 13 - Disputes"})}),(0,n.jsx)(d.B.Item,{children:(0,n.jsx)(l.M,{href:"#supplementary-provisions",children:"Article 14 - Supplementary or deviating provisions"})})]}),(0,n.jsx)(s.h,{id:"definitions",order:2,children:"Article 1 - Definitions"}),(0,n.jsxs)(a.E,{children:["The following terms are used in these General Terms and Conditions:",(0,n.jsx)("br",{}),"1. AVR-NSI: Conditions of Carriage NS International ",(0,n.jsx)("a",{href:"https://www.nsinternational.com/en/terms-and-conditions",target:"_blank",children:"can be found via this link"}),";",(0,n.jsx)("br",{}),"2. Cooling-off period: the period during which the Consumer can invoke their right of withdrawal;",(0,n.jsx)("br",{}),"3. Consumer: the natural entity not acting for the purposes of trade business craft or profession;",(0,n.jsx)("br",{}),"4. Day: calendar day;",(0,n.jsx)("br",{}),"5. Digital content: data produced and supplied in digital form;",(0,n.jsx)("br",{}),"6. Long-term data carrier: any instrument – including e-mail – enabling the Consumer or Trader to store information addressed to them personally in a way which makes future use or reference possible during a period tailored for the purpose of the information and which makes this unchanged reproduction of the saved information possible;",(0,n.jsx)("br",{}),"7. Right of withdrawal: the Consumer’s option to abandon the distance agreement during the cooling-off period;",(0,n.jsx)("br",{}),"8. Homeprint ticket: the document ordered and paid for on the Website and printed out by the Consumer intended as a ticket in the sense of the AVR-NSI;",(0,n.jsx)("br",{}),"9. Mobile ticket: the electronic document ordered and paid for on the Website and presented on the Consumer’s mobile phone smartphone or tablet and intended as a ticket in the sense of the AVR-NSI;",(0,n.jsx)("br",{}),"10. Trader: the natural or legal entity offering products (access to) digital content and/or services from a distance to Consumers;",(0,n.jsx)("br",{}),"11. Agreement: an agreement concluded between the Trader and the Consumer making use of the Website for concluding the agreement;",(0,n.jsx)("br",{}),"12. Product: the train services offered by Trader on the Website;",(0,n.jsx)("br",{}),"13. Website: www.nsinternational.com",(0,n.jsx)("br",{}),"14. For domestic travel within the Netherlands, the applicable ",(0,n.jsx)("a",{href:"https://www.ns.nl/binaries/_ht_1760692600187/content/assets/ns-en/terms/individual-tickets-terms-and-conditions.pdf",target:"_blank",children:"product"})," and ",(0,n.jsx)("a",{href:"https://www.ns.nl/binaries/_ht_1683189677743/content/assets/ns-en/terms/terms-and-conditions-e-ticket.pdf",target:"_blank",children:"E-ticket"})," conditions can be reviewed through the provided PDF links.",(0,n.jsx)("br",{}),"15. Add to Google Wallet: adding the ticket to the Consumer’s Google Wallet is intended solely for bypassing travel gates and wallet ticket should not be presented to train conductors."]}),(0,n.jsx)(s.h,{id:"trader-identity",order:2,mt:"xl",children:"Article 2 - Trader Identity"}),(0,n.jsxs)(a.E,{children:["Student Mobility B.V.",(0,n.jsx)("br",{}),"Singel 413",(0,n.jsx)("br",{}),"H1012 WP Amsterdam",(0,n.jsx)("br",{}),"The Netherlands",(0,n.jsx)("br",{}),"Telephone number: 020-8998999",(0,n.jsx)("br",{}),"CoC number: 89253221",(0,n.jsx)("br",{}),"VAT identification number: NL864924720B01"]}),(0,n.jsx)(s.h,{id:"application",order:2,mt:"xl",children:"Article 3 – Applicability"}),(0,n.jsxs)(a.E,{children:["1. These General Terms and Conditions Webshop apply to each offer by the Trader via the Website and to each agreement concluded between Trader and Consumer.",(0,n.jsx)("br",{}),"2. In addition to the General Terms and Conditions Webshop, ",(0,n.jsx)("a",{href:"https://www.nsinternational.com/en/terms-and-conditions",target:"_blank",children:"the specific Product fee terms and conditions as well as the AVR-NSI apply"}),". The Website shows a summary of which conditions apply at which times. Prior to concluding the Agreement, the General Terms and Conditions Webshop, the Specific Terms and Conditions, the specific fee terms and conditions in effect, and the AVR-NSI are made available to the Consumer electronically s

1o that the Consumer can easily store them on a long-term data carrier. Additionally, the Consumer can consult the various terms and conditions on the Website at all times. The various terms and conditions will be sent to the Consumer electronically or otherwise at no cost should the Consumer request such."]}),(0,n.jsx)(s.h,{id:"offer",order:2,mt:"xl",children:"Article 4 - The offer"}),(0,n.jsxs)(a.E,{children:["1. The offer comprises a complete and precise description of the Product and/or the digital content thereof. The description is sufficiently specific in order for the Consumer to evaluate the offer properly. If the Trader makes use of images these will be a faithful representation of the products, services, and/or digital content on offer. Obvious errors or mistakes in the offer are not binding for the Trader.",(0,n.jsx)("br",{}),"2. Each offer contains such information so that the Consumer is clear about their rights and obligations attached to acceptance of the offer."]}),(0,n.jsx)(s.h,{id:"agreement",order:2,mt:"xl",children:"Article 5 - The Agreement"}),(0,n.jsxs)(a.E,{children:["1. The Agreement will be concluded subject to that which is stipulated in paragraph 5 at the moment the Consumer accepts the offer and the conditions attached to such have been fulfilled.",(0,n.jsx)("br",{}),"2. If the Consumer makes a booking for multiple persons, the Consumer declares by accepting the terms and conditions referred to in article 3.2 of the Terms and Conditions Webshop that he is authorized to accept the terms and conditions referred to in article 3.2 Terms and Conditions Webshop on behalf of himself and all members of the group.",(0,n.jsx)("br",{}),"3. After finishing the order the Consumer will receive a confirmation of the order by return e-mail and he/she will receive a Homeprint ticket in the same e-mail and a link to a Mobile ticket. While receipt of this acceptance has not been confirmed by the Trader, the Consumer can dissolve the Agreement.",(0,n.jsx)("br",{}),"4. The Trader shall take appropriate technological and organizational measures to secure the electronic transfer of data and ensure a safe web environment. If the Consumer can pay by electronic means the Trader will take appropriate safety measures.",(0,n.jsx)("br",{}),"5. Within legal limits, the Trader can inform themselves about whether the Consumer can meet their payment obligations as well as about all facts and aspects in the interest of concluding a responsible Agreement. If based on such assessment the Trader has good grounds not to conclude the Agreement, the Trader is entitled to reject the order or request or to subject the performance to specific conditions provided reasons for this are stated.",(0,n.jsx)("br",{}),"6. In accordance with the applicable privacy statement, Trader is entitled to take measures prior during or after the conclusion of the Agreement to counter fraud and abuse. Furthermore, the Trader is entitled to declare the Product invalid or to block it in the event of fraud or abuse.",(0,n.jsx)("br",{}),"7. Upon or prior to delivery of the Product and/or digital content thereof to the Consumer, the Trader will send the following information in writing or in such a way that it can be stored in an accessible manner on a long-term data carrier:",(0,n.jsx)("br",{}),"a. the Trader’s office address the Consumer can turn to in the event of complaints;",(0,n.jsx)("br",{}),"b. a clear statement regarding preclusion of the right of withdrawal;",(0,n.jsx)("br",{}),"c. information about existing after-sales services;",(0,n.jsx)("br",{}),"d. the price including all taxes on the Product and/or digital content; the costs of delivery if applicable; and the manner of payment, delivery or performance of the agreement at distance."]}),(0,n.jsx)(s.h,{id:"amendment-cancellation",order:2,mt:"xl",children:"Article 6 - Amendment or cancellation by the Consumer"}),(0,n.jsx)(a.E,{children:"After booking, the Agreement may or may not be amended or cancelled by the Consumer depending on the applicable fee conditions. Cancelling an Agreement can be done via mail, phone, or otherwise. Amendment of the Agreement can be done by telephone via the NS International Service Centre. If it is possible to amend or cancel the ticket, the Consumer should be aware that there are costs involved. These costs are stated in the fee terms and conditions which apply to the Agreement."}),(0,n.jsx)(s.h,{id:"exclusion-withdrawal",order:2,mt:"xl",children:"Article 7 - Exclusion right of withdrawal"}),(0,n.jsx)(a.E,{children:"The Product is excluded from the right of withdrawal since the Agreement concerns a contract of carriage of persons."}),(0,n.jsx)(s.h,{id:"price",order:2,mt:"xl",children:"Article 8 - The Price"}),(0,n.jsx)(a.E,{children:"1. The prices stated for Products in the offer include VAT."}),(0,n.jsx)(s.h,{id:"performance-warranty",order:2,mt:"xl",children:"Article 9 - Performance and extended warranty"}),(0,n.jsxs)(a.E,{children:["1. The Trader guarantees that the Products are in accordance with the Agreement, the specifications stated in the offer, the reasonable requirements of reliability and/or usefulness, and the statutory provisions and/or government regulations that apply on the date the Agreement is concluded. If so agreed, the Trader also guarantees that the Product is suitable for use which differs from normal use.",(0,n.jsx)("br",{}),"2. Extended warranty provided by the Trader, his supplier, manufacturer, or importer never limits the statutory rights and demands the Consumer may exercise based on the Agreement towards the Trader if the Trader fails in the performance of his part of the Agreement.",(0,n.jsx)("br",{}),"3. Extended warranty means any obligations taken on by the Trader, his supplier, importer, or producer which attaches specific rights or claims to the Consumer which go beyond any statutory obligations should the Trader fail to perform his part of the Agreement."]}),(0,n.jsx)(s.h,{id:"supply-performance",order:2,mt:"xl",children:"Article 10 - Supply and performance"}),(0,n.jsxs)(a.E,{children:["1. The Trader will take the greatest possible diligence in receiving and implementing orders of Products.",(0,n.jsx)("br",{}),"2. The place of delivery is the address the Consumer has specified to the Trader.",(0,n.jsx)("br",{}),"3. Once the online booking is finished and the full amount owed by the C

1onsumer is paid, the Homeprint ticket and Mobile ticket will be issued and sent to the Consumer. After payment, the Homeprint ticket or the Mobile ticket will be sent by return e-mail to the e-mail address provided by the Consumer.",(0,n.jsx)("br",{}),"4. The risk of damage and/or loss of Products lies with the Trader until the moment of delivery to the Consumer or a representative appointed and made known to the Trader in advance. If delivery of the Homeprint ticket and Mobile ticket is not possible due to a mistake and/or error made by the Consumer, including but not limited to submitting an incorrect or incomplete e-mail, the Trader shall not be liable for such."]}),(0,n.jsx)(s.h,{id:"payment",order:2,mt:"xl",children:"Article 11 - Payment"}),(0,n.jsx)(a.E,{children:"Payment of the Agreement by the Consumer takes place immediately. The Consumer can pay free of charge via Ideal amongst others. The Consumer is required to immediately inform the Trader of any inaccuracies in the payment details provided."}),(0,n.jsx)(s.h,{id:"complaint-procedure",order:2,mt:"xl",children:"Article 12 - Complaint procedure"}),(0,n.jsxs)(a.E,{children:["1. The General Terms and Conditions Webshop apply to complaints about the Agreement. The AVR-NSI apply to the implementation of the travel agreement.",(0,n.jsx)("br",{}),"2. The Trader has a sufficiently published complaint procedure and handles complaints in accordance with this complaint procedure.",(0,n.jsx)("br",{}),"3. Complaints relating to the execution of the Agreement shall be dealt with provided the complaint was received by the Trader within two (2) calendar months after the fact to which the complaint relates occurred.",(0,n.jsx)("br",{}),"4. The Trader shall respond in writing to the written complaints referred to in paragraph 3 within four (4) weeks or notify the Consumer of the reasonable period required for a response. Such notice may also contain a request to furnish additional information and submit additional supporting documents which in the Trader's judgment are necessary for the response.",(0,n.jsx)("br",{}),"5. Depending on the nature of the complaint, there are the following options to which the Consumer may turn if the Consumer disagrees with the manner in which the Trader has disposed of his/her complaint referred to in paragraph 3:",(0,n.jsx)("br",{}),"- the Civil judge."]}),(0,n.jsx)(s.h,{id:"disputes",order:2,mt:"xl",children:"Article 13 - Disputes"}),(0,n.jsx)(a.E,{children:"Agreements between Trader and Consumer subject to these General Terms and Conditions Webshop are governed solely by Dutch law."}),(0,n.jsx)(s.h,{id:"supplementary-provisions",order:2,mt:"xl",children:"Article 14 - Supplementary or deviating provisions"}),(0,n.jsx)(a.E,{children:"Supplementary provisions or provisions deviating from those in the General Terms and Conditions Webshop cannot be to the detriment of the Consumer and must be recorded in writing or in such a way that the Consumer can accessibly store them on a long-term data carrier. Supplemental and/or deviating provisions can indeed be to the detriment of the Consumer if such provisions result from legislation."})]})}},21418:(e,t,r)=>{"use strict";r.d(t,{A:()=>d});var n=r(74848),i=r(64350),o=r.n(i),a=r(91738),s=r(71800);function d(e){let{title:t,desc:r,className:i="",children:d}=e;return(0,n.jsx)("div",{className:"".concat(i," ").concat(o().banner_page),children:(0,n.jsxs)("div",{className:o().inner,children:[t?(0,n.jsx)(a.h,{className:o().title,children:t}):null,r?(0,n.jsx)(s.E,{component:"div",className:o().desc,children:r}):null,d?(0,n.jsx)("div",{className:o().extra_content,children:d}):null]})})}},82834:e=>{e.exports={page_wrapper:"page-terms-conditions_page_wrapper__5GSmc",table_content:"page-terms-conditions_table_content__lJtIO",social_nav:"page-terms-conditions_social_nav__

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