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125<!-- End Google Tag Manager (noscript) --> 126 127 128 <div id="backToTop"></div> 129 <nav aria-label="Skip to main"> 130 <a class="visually-hidden-focusable skiptomain" href="#Main">Neidio i'r prif gynnwys</a> 131 </nav> 132 133 <div class="wrapper"><!--wrapper--> 134 <div class="row"> 135 <div class="col-12 order-1"> 136 <div class="header-aux"> 137 <div class="container"> 138 <div class="row"> 139 <div class="col-12"> 140 <div class="header-aux-nav"> 141 <nav aria-label="Auxillery"> 142 <ul class="nav-aux"> 143 <li class="menu-item"> 144 <div id="__ba_panel"><div class="imgDiv"><button aria-label="Listen with the ReachDeck Toolbar" title="Listen with the ReachDeck Toolbar" class="gw-launchpad-icon-button gw-launchpad-icon-button--orange gw-launchpad-icon-button--s3" type="button"><span class="gw-launchpad-icon-button__icon gw-launchpad-icon-button__icon--launchpad-s1 gw-launchpad-button__icon--accessibility-man-white" alt="Listen with the ReachDeck 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megamenu-link-has-children __heading"> 233 <h2>Cwynion am:</h2> 234 </a> 235 <ul class="megamenu-list"> 236 <!-- List items --> 237 <li class="backto"><button type="button">Cwynion am:</button></li> 238 <li class="viewall"><button type="button">Cwynion am:</button></li> 239 <li><a href="/cwynion-yn-erbyn-cyrff-cyhoeddus-ein-dull/" class="megamenu-link">Cwynion am ddarparwyr gwasanaeth cyhoeddus yng Nghymru</a></li> 240 <li><a href="/cymraeg/fact-sheets/yr-hyn-a-wnawn-pan-dderbyniwn-eich-cwyn-am-ymddygiad-cynghorydd-lleol/" class="megamenu-link">Cwynion am ymddygiad cynghorwyr lleol</a></li> 241 <li><a href="/fact-sheets/cwynion-am-ddarparwyr-gofal-cwynion-am-ddarparwyr-gofal-annibynnol/" class="megamenu-link">Cwynion am ddarparwyr gofal annibynnol</a></li> 242 <li><a href="/cymraeg/cwynion-am-covid-19-nosocomiaidd/" class="megamenu-link">Cwynion am COVID-19 Nosocomiaidd</a></li> 243 </ul> 244 </div> 245 <div class="col-lg-6 col-xl-3"> 246 <a href="https://www.ombwdsmon.cymru/gwneud-cwyn/" class="megamenu-link megamenu-link-has-children __heading"> 247 <h2>Sefydliadau eraill:</h2> 248 </a> 249 <ul class="megamenu-list"> 250 <!-- List items --> 251 <li class="backto"><button type="button">Sefydliadau eraill:</button></li> 252 <li class="viewall"><button type="button">Sefydliadau eraill:</button></li> 253 <li><a href="https://www.ombwdsmon.cymru/sefydliadau-eraill-a-allai-eich-helpu/" class="megamenu-link">Sefydliadau eraill a allai eich helpu</a></li> 254 <li><a href="https://www.ombwdsmon.cymru/cyrff-cynghori-ac-eirioli/" class="megamenu-link">Cyrff cynghori ac eirioli </a></li> 255 <li><a href="https://www.ombwdsmon.cymru/hyfforddiant-ac-adnoddau-ar-gyfer-cyrff-cynghori-ac-eirioli/" class="megamenu-link">Hyfforddiant ac adnoddau ar gyfer cyrff cynghori ac eirioli</a></li> 256 </ul> 257 </div> 258 </div> 259 </div> 260 </div> 261 </div> 262 </div> 263 </li> 264 <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-406 menu-item menu-item-has-megamenu"> 265 <div class="menu-item-has-megamenu-button"> 266 <a href="https://www.ombwdsmon.cymru/amdanom-ni/">Amdanom</a> 267 <button type="button" aria-haspopup="true" aria-expanded="false">Ehangu Amdanom</button> 268 </div> 269 <div class="menu-item-is-megamenu"> 270 <div class="backto"><button type="button" aria-label="Back">Amdanom</button></div> 271 <div class="viewall"><a href="https://www.ombwdsmon.cymru/amdanom-ni/">Amdanom</a></div> 272 <div class="container"> 273 <div class="megamenu-wrap"> 274 <div class="megamenu-col"> 275 <div class="row"> 276 <div class="col-lg-6 col-xl-3"> 277 <a href="https://www.ombwdsmon.cymru/amdanom-ni/" class="megamenu-link megamenu-link-has-children __heading"> 278 <h2>Amdanom ni:</h2> 279 </a> 280 <ul class="megamenu-list"> 281 <!-- List items --> 282 <li class="backto"><button type="button">Amdanom ni:</button></li> 283 <li class="viewall"><button type="button">Amdanom 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287 <li><a href="https://www.ombwdsmon.cymru/safonau-gwasanaeth/" class="megamenu-link">Ein Safonau Gwasanaeth</a></li> 288 <li><a href="https://www.ombwdsmon.cymru/polisiau-a-gweithdrefnau/" class="megamenu-link">Ein Polisïau a Gweithdrefnau</a></li> 289 </ul> 290 </div> 291 <div class="col-lg-6 col-xl-3"> 292 <a href="https://www.ombwdsmon.cymru/amdanom-ni/" class="megamenu-link megamenu-link-has-children __heading"> 293 <h2>Gofyn am:</h2> 294 </a> 295 <ul class="megamenu-list"> 296 <!-- List items --> 297 <li class="backto"><button type="button">Gofyn am:</button></li> 298 <li class="viewall"><button type="button">Gofyn am:</button></li> 299 <li><a href="/cymraeg/sut-i-wneud-cais-am-adolygiad-o-benderfyniad-rydym-wedii-wneud-neu-sut-i-gwyno-am-ein-gwasanaeth/" class="megamenu-link">Sut i wneud cais am adolygiad o benderfyniad rydym wedi'i wneud neu sut i gwyno am ein gwasanaeth</a></li> 300 <li><a href="https://www.ombwdsmon.cymru/rhyddid-gwybodaeth/" class="megamenu-link">Sut i ofyn am wybodaeth am ein gwaith</a></li> 301 <li><a href="https://www.ombwdsmon.cymru/diogelu-data/" class="megamenu-link">Sut i ofyn am wybodaeth sydd gennym amdanoch</a></li> 302 <li><a href="https://www.ombwdsmon.cymru/guide-to-information/" class="megamenu-link">Canllaw i wybodaeth</a></li> 303 </ul> 304 </div> 305 <div class="col-lg-6 col-xl-3"> 306 <a href="https://www.ombwdsmon.cymru/amdanom-ni/" class="megamenu-link megamenu-link-has-children __heading"> 307 <h2>Arall: </h2> 308 </a> 309 <ul class="megamenu-list"> 310 <!-- List items --> 311 <li class="backto"><button type="button">Arall: </button></li> 312 <li class="viewall"><button type="button">Arall: </button></li> 313 <li><a href="/cymraeg/news/" class="megamenu-link">Newyddion</a></li> 314 <li><a href="/cymraeg/hygyrchedd/" class="megamenu-link">Hygyrchedd</a></li> 315 <li><a href="/cymraeg/deddf-ombwdsmon-gwasanaethau-cyhoeddus-cymru-2019/" class="megamenu-link">Darllenwch Ddeddf Ombwdsmon Gwasanaethau Cyhoeddus (Cymru) 2019</a></li> 316 </ul> 317 </div> 318 </div> 319 </div> 320 </div> 321 </div> 322 </div> 323 </li> 324 <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-555 menu-item menu-item-has-megamenu"> 325 <div class="menu-item-has-megamenu-button"> 326 <a href="https://www.ombwdsmon.cymru/cyhoeddiadau/">Cyhoeddiadau</a> 327 <button type="button" aria-haspopup="true" aria-expanded="false">Ehangu Cyhoeddiadau</button> 328 </div> 329 <div class="menu-item-is-megamenu"> 330 <div class="backto"><button type="button" aria-label="Back">Cyhoeddiadau</button></div> 331 <div class="viewall"><a href="https://www.ombwdsmon.cymru/cyhoeddiadau/">Cyhoeddiadau</a></div> 332 <div class="container"> 333 <div class="megamenu-wrap"> 334 <div class="megamenu-col"> 335 <div class="row"> 336 <div class="col-lg-6 col-xl-3"> 337 <a href="https://www.ombwdsmon.cymru/cyhoeddiadau/" class="megamenu-link megamenu-link-has-children __heading"> 338 <h2>Cyhoeddiadau:</h2> 339 </a> 340 <ul class="megamenu-list"> 341 <!-- List items --> 342 <li class="backto"><button type="button">Cyhoeddiadau:</button></li> 343 <li class="viewall"><button type="button">Cyhoeddiadau:</button></li> 344 <li><a href="/cymraeg/taflenni-ffeithiau-newydd/" class="megamenu-link">Taflenni Ffeithiau</a></li> 345 <li><a href="/cymraeg/gwybodaeth-i-gynghorwyr/" class="megamenu-link">Gwybodaeth i Gynghorwyr</a></li> 346 <li><a href="/cymraeg/ymgynghoriadau/" class="megamenu-link">Ymgynghoriadau</a></li> 347 <li><a href="/cymraeg/research-and-surveys/" class="megamenu-link">Ymchwil ac Arolygon</a></li> 348 <li><a href="/cymraeg/llythyrau-blynyddol/" class="megamenu-link">Llythyrau Blynyddol</a></li> 349 <li><a href="https://www.ombwdsmon.cymru/cyhoeddiadau/adolygiad-annibynnol/" class="megamenu-link">Adolygiad Annibynol</a></li> 350 </ul> 351 </div> 352 <div class="col-lg-6 col-xl-3"> 353 <a href="https://www.ombwdsmon.cymru/cyhoeddiadau/" class="megamenu-link megamenu-link-has-children __heading"> 354 <h2>Canfyddiadau Achosion:</h2> 355 </a> 356 <ul class="megamenu-list"> 357 <!-- List items --> 358 <li class="backto"><button type="button">Canfyddiadau Achosion:</button></li> 359 <li class="viewall"><button type="button">Canfyddiadau Achosion:</button></li> 360 <li><a href="/ein-canfyddiadau/" class="megamenu-link">Ein Canfyddiadau</a></li> 361 <li><a href="/cymraeg/reports/" class="megamenu-link">Adroddiadau Diddordeb Cyhoeddus</a></li> 362 <li><a href="/cymraeg/adroddiadau-ar-ei-liwt-ei-hun/" class="megamenu-link">Adroddiadau âAr Ei Liwt Ei Hunâ</a></li> 363 <li><a href="/cymraeg/coflyfr-cydraddoldeb-a-hawliau-dynol/" class="megamenu-link">Coflyfr Cydraddoldeb a Hawliau Dynol</a></li> 364 <li><a href="/cymraeg/data-agored/" class="megamenu-link">Data Agored</a></li> 365 </ul> 366 </div> 367 <div class="col-lg-6 col-xl-3"> 368 <a href="https://www.ombwdsmon.cymru/cyhoeddiadau/" class="megamenu-link megamenu-link-has-children __heading"> 369 <h2>Cynlluniau ac Adroddiadau:</h2> 370 </a> 371 <ul class="megamenu-list"> 372 <!-- List items --> 373 <li class="backto"><button type="button">Cynlluniau ac Adroddiadau:</button></li> 374 <li class="viewall"><button type="button">Cynlluniau ac Adroddiadau:</button></li> 375 <li><a href="/cymraeg/annual-report-accounts/" class="megamenu-link">Adroddiadau a Chyfrifon Blynyddol</a></li> 376 <li><a href="/cymraeg/special-reports/" class="megamenu-link">Adroddiadau Thematig</a></li> 377 <li><a href="/cymraeg/strategic-plans/" class="megamenu-link">Cynlluniau Strategol</a></li> 378 <li>
378<a href="/cymraeg/cyhoeddiadau/adroddiadau-cynaliadwyedd/" class="megamenu-link">Adroddiadau Cynaliadwyedd</a></li> 379 </ul> 380 </div> 381 <div class="col-lg-6 col-xl-3"> 382 <a href="https://www.ombwdsmon.cymru/cyhoeddiadau/" class="megamenu-link megamenu-link-has-children __heading"> 383 <h2>Dogfennau eraill:</h2> 384 </a> 385 <ul class="megamenu-list"> 386 <!-- List items --> 387 <li class="backto"><button type="button">Dogfennau eraill:</button></li> 388 <li class="viewall"><button type="button">Dogfennau eraill:</button></li> 389 <li><a href="https://www.ombwdsmon.cymru/cydraddoldeb/" class="megamenu-link">Cydraddoldeb</a></li> 390 <li><a href="https://www.ombwdsmon.cymru/safonaur-gymraeg/" class="megamenu-link">Safonau'r Gymraeg</a></li> 391 </ul> 392 </div> 393 </div> 394 </div> 395 </div> 396 </div> 397 </div> 398 </li> 399 <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-426 menu-item menu-item-has-megamenu"> 400 <div class="menu-item-has-megamenu-button"> 401 <a href="https://www.ombwdsmon.cymru/for-service-providers/">Er darparwyr gwasanaeth</a> 402 <button type="button" aria-haspopup="true" aria-expanded="false">Ehangu Er darparwyr gwasanaeth</button> 403 </div> 404 <div class="menu-item-is-megamenu"> 405 <div class="backto"><button type="button" aria-label="Back">Er darparwyr gwasanaeth</button></div> 406 <div class="viewall"><a href="https://www.ombwdsmon.cymru/for-service-providers/">Er darparwyr gwasanaeth</a></div> 407 <div class="container"> 408 <div class="megamenu-wrap"> 409 <div class="megamenu-col"> 410 <div class="row"> 411 <div class="col-lg-6 col-xl-3"> 412 <ul class="megamenu-list"> 413 <!-- List items --> 414 <li class="backto"><button type="button"></button></li> 415 <li class="viewall"><button type="button"></button></li> 416 <li><a href="/cymraeg/guidance-in-public-bodies-to-wales/" class="megamenu-link">Canllawiau i gyrff cyhoeddus yng Nghymru</a></li> 417 <li><a href="https://www.ombwdsmon.cymru/fact-sheets/gwybodaeth-ar-gyfer-darparwyr-gofal-annibynnol/" class="megamenu-link">Gwybodaeth ar gyfer darparwyr gofal annibynnol</a></li> 418 <li><a href="/cymraeg/taflenni-ffeithiau-ar-gyfer-darparwyr-gwasanaeth/" class="megamenu-link">Taflenni Ffeithiau ar gyfer Darparwyr Gwasanaeth</a></li> 419 </ul> 420 </div> 421 <div class="col-lg-6 col-xl-3"> 422 <ul class="megamenu-list"> 423 <!-- List items --> 424 <li class="backto"><button type="button"></button></li> 425 <li class="viewall"><button type="button"></button></li> 426 <li><a href="/cymraeg/awdurdod-safonau-cwynion/" class="megamenu-link">Awdurdod Safonau Cwynion</a></li> 427 <li><a href="https://www.ombwdsmon.cymru/collaborative-working-best-practice-seminars/" class="megamenu-link">Seminarau Cydweithio ac Ymarfer Gorau</a></li> 428 </ul> 429 </div> 430 <div class="col-lg-6 col-xl-3"> 431 <ul class="megamenu-list"> 432 <!-- List items --> 433 <li class="backto"><button type="button"></button></li> 434 <li class="viewall"><button type="button"></button></li> 435 <li><a href="/cymraeg/safonau-clinigol/" class="megamenu-link">Safonau Clinigol</a></li> 436 <li><a href="/cymraeg/memorandwm-cyd-ddealltwriaeth/" class="megamenu-link">Memorandwm Cyd-ddealltwriaeth</a></li> 437 </ul> 438 </div> 439 </div> 440 </div> 441 </div> 442 </div> 443 </div> 444 </li> 445 <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-10350 menu-item menu-item-has-megamenu"> 446 <div class="menu-item-has-megamenu-button"> 447 <a href="https://www.ombwdsmon.cymru/hawdd-ei-ddeall/">Hawdd ei Ddeall</a> 448 <button type="button" aria-haspopup="true" aria-expanded="false">Ehangu Hawdd ei Ddeall</button> 449 </div> 450 <div class="menu-item-is-megamenu"> 451 <div class="backto"><button type="button" aria-label="Back">Hawdd ei Ddeall</button></div> 452 <div class="viewall"><a href="https://www.ombwdsmon.cymru/hawdd-ei-ddeall/">Hawdd ei Ddeall</a></div> 453 <div class="container"> 454 <div class="megamenu-wrap"> 455 <div class="megamenu-col"> 456 <div class="row"> 457 <div class="col-lg-6 col-xl-3"> 458 <ul class="megamenu-list"> 459 <!-- List items --> 460 <li class="backto"><button type="button"></button></li> 461 <li class="viewall"><button type="button"></button></li> 462 <li>
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541 <span class="burger-toggle"><span></span></span> 542 Toglo'r dewislen 543 </button><!--burger--> 544 </div> 545 </div> 546 </div> 547 </div> 548 549 </div><!--row--> 550 </div><!--container--> 551 </header><!--header--> 552 </div> 553</div> <main id="Main" tabindex="0"> 554 <!-- Banner --> 555 <!-- Banner - Flex --> 556<section class="banner max-width overflow-hidden __flex"> 557 <picture class="banner-image"> 558 <source srcset="https://www.ombwdsmon.cymru/wp-content/uploads/sites/2/2018/03/casebook-1600x492-c-default.png" media="(min-width:1200px)"> 559 <source srcset="https://www.ombwdsmon.cymru/wp-content/uploads/sites/2/2018/03/casebook-1200x350-c-default.png" media="(min-width:992px)"> 560 <source srcset="https://www.ombwdsmon.cymru/wp-content/uploads/sites/2/2018/03/casebook-992x300-c-default.png" media="(min-width:768px)"> 561 <source srcset="https://www.ombwdsmon.cymru/wp-content/uploads/sites/2/2018/03/casebook-768x350-c-default.png" media="(min-width:576px)"> 562 <source srcset="https://www.ombwdsmon.cymru/wp-content/uploads/sites/2/2018/03/casebook-576x350-c-default.png"> 563 <img src="https://www.ombwdsmon.cymru/wp-content/uploads/sites/2/2018/03/casebook.png" alt="Tri pherson ifanc mewn swyddfa edrych ar un sgrin a thrafod rhywbeth" data-object-fit="cover"> 564 </picture> 565 <div class="banner-wrap"> 566 <div class="container"> 567 <div class="row banner-wrap-row"> 568 <div class="col-md-8 col-xl-6 fullOnPrint"> 569 <div class="banner-content"> 570 <div class="banner-contentwrap"> 571 <h1 class="banner-title">Sut i gwyno</h1> 572 </div> 573 </div> 574 </div> 575 </div> 576 </div> 577 </div> 578</section> <!-- Banner END--> 579 <section class="flexibleblocks max-width overflow-hidden"> 580 581 582 <div class="flexibleblocks-block "> 583 <section class="textblock max-width"> 584 <div class="container"> 585 <div class="row"> 586 <div class="col-xl-8 mx-auto"> 587 <div class="usercontent"> 588 <p>Rydym yn hapus i dderbyn ac ymateb i ohebiaeth yn y Gymraeg. Ni fydd hyn yn arwain at unrhyw oedi. Mae ein holl ddogfennau ar gael yn y Gymraeg aâr Saesneg.</p> 589 590 </div> 591 </div> 592 </div> 593 </div> 594</section> 595 </div> 596 <div class="flexibleblocks-block "> 597 <div class="testimonial-wrap"> 598 <div class="container"> 599 <div class="row"> 600 <div class="col-xxl-11 mx-auto"> 601 <section class="testimonial-slider"> 602 <div class="testimonial-slider-items"> 603 <div class="testimonial-slideritem"> 604 <div class="testimonial-slideritem-content"> 605 <div class="testimonial-slideritem-quote"> 606 <p>Ar hyn o bryd rydym yn gweld cynnydd sylweddol mewn cwynion newydd syân gynamserol neu y tu allan iân hawdurdodaeth.<br /> 607 <br /> 608Cofiwch, er mwyn i ni allu ystyried eich cwyn, mae angen i chi sicrhau:<br /> 609 <br /> 6101) eich bod wedi cwyno yn gyntaf i'r sefydliad rydych chi'n anhapus yn ei gylch<br /> 6112) bod eich cwyn yn ymwneud â sefydliad y gallwn ymchwilio iddo (gweler mwy o fanylion ar ein tudalen âSefydliadau y gallwch gwyno i ni amdanyntâ)<br /> 612 <br /> 613Mae'n annhebygol iawn y byddwn yn gallu eich helpu oni bai eich bod yn cwblhau'r ddau gam hyn.</p> 614 </div> 615 </div> 616 </div> 617 </div> 618 </section> 619 </div> 620 </div> 621 </div> 622</div> 623 </div> 624 <div class="flexibleblocks-block "> 625 <div class="container"> 626 <div class="col-12 mx-auto"> 627 <div class="signpostblock"> 628 <div class="row"> 629 <div class="col-lg-6"> 630 <header class="signpostblock-header"> 631 <h2 class="h1 signpostblock">Beth os rydw i eisiau cwyno mewn iaith arall?</h2> 632 <div class="signpostblock-description"> 633 <p>Gallwn eich cefnogi os dymunwch ddefnyddio iaith arall wrth gyfathrebu â ni.</p> 634 </div> 635 </header> 636 </div> 637 <div class="col-lg-6"> 638 <div class="signpostblock-list"> 639 <a href="https://www.ombwdsmon.cymru/gwneud-cwyn/sut-y-gallwn-ni-eich-helpu-chi-i-ddefnyddio-ein-gwasanaeth/witamy-w-usludze-rzecznika-praw-obywatelskich-ombudsman/ " class="signpostblock-item">
640 <span class="signpostblock-item-title"> 641 Witamy w usÅudze Rzecznika Praw Obywatelskich (Ombudsman) 642 </span> 643 </a> 644 <a href="https://www.ombwdsmon.cymru/gwneud-cwyn/sut-y-gallwn-ni-eich-helpu-chi-i-ddefnyddio-ein-gwasanaeth/bun-venit-la-ombudsman/ " class="signpostblock-item"> 645 <span class="signpostblock-item-title"> 646 Bun venit la Ombudsman 647 </span> 648 </a> 649 <a href="https://www.ombwdsmon.cymru/gwneud-cwyn/sut-y-gallwn-ni-eich-helpu-chi-i-ddefnyddio-ein-gwasanaeth/%d9%85%d8%b1%d8%ad%d8%a8%d9%8b%d8%a7-%d8%a8%d9%83-%d9%81%d9%8a-%d8%ae%d8%af%d9%85%d8%a9-%d8%a3%d9%85%d9%8a%d9%86-%d8%a7%d9%84%d9%85%d8%b8%d8%a7%d9%84%d9%85/" class="signpostblock-item"> 650 <span class="signpostblock-item-title"> 651 Ù Ø±ØØ¨Ùا ب٠Ù٠خد٠ة Ø£Ù Ù٠اÙ٠ظاÙÙ 652 </span> 653 </a> 654 <a href="https://www.ombwdsmon.cymru/gwneud-cwyn-sut-y-gallwn-ni-eich-helpu-chi-i-ddefnyddio-ein-gwasanaeth-%d8%a7%d9%88%d9%85%d8%a8%da%88%d8%b3%d9%85%db%8c%d9%86-ombudsman-%d9%85%db%8c%da%ba-%d8%ae%d9%88%d8%b4-%d8%a2%d9%85%d8%af%db%8c/" class="signpostblock-item"> 655 <span class="signpostblock-item-title"> 656 اÙÙ Ø¨ÚØ³Ù ÛÙ (Ombudsman) Ù ÛÚº Ø®ÙØ´ Ø¢Ù Ø¯ÛØ¯ 657 </span> 658 </a> 659 </div> 660 </div> 661 </div> 662 </div> 663 </div> 664</div> </div> 665 <div class="flexibleblocks-block "> 666 <section class="textblock max-width"> 667 <div class="container"> 668 <div class="row"> 669 <div class="col-xl-8 mx-auto"> 670 <div class="usercontent"> 671 <h1>Cwynion am ddarparwyr gwasanaeth</h1> 672 673 </div> 674 </div> 675 </div> 676 </div> 677</section> 678 </div> 679 <div class="flexibleblocks-block "> 680 <section class="accordionblock max-width"> 681 <div class="container"> 682 <div class="row"> 683 <div class="col-lg-8 mx-auto"> 684 <div class="accordion Accordion"> 685 <button class="w-100 accordion-head AccordionTrigger d-flex justify-content-between align-items-center __active" id="accordion-button-1731891522-1" aria-controls="accordion-panel-1731891522-1"> 686 Cyn i chi gyflwyno eich cwyn am ddarparwr gwasanaeth 687 </button> 688 <div class="accordion-content AccordionContent" id="accordion-panel-1731891522-1" aria-labelledby="accordion-button-1731891522-1"> 689 <div class="usercontent mb-4"> 690 <p> 691 <p>Gwnewch yn sicr eich bod chi’n darllen yr wybodaeth isod.  Bydd yn eich helpu i ddeall y materion y gallwn a ni allwn edrych arnynt ac bydd yn esbonio i chi beth fydd yn digwydd i’ch cwyn. Gallwch hefyd ein ffonio am gyngor (<a href="tel:03007900203">0300 790 0203</a>).</p> 692<table> 693<tbody> 694<tr> 695<td width="226"><img class="alignnone size-medium wp-image-9404" src="https://www.ombwdsmon.cymru/wp-content/uploads/sites/2/2023/11/MAL-CYM-cover-211x300.png" alt="Clawr taflen 'sut i gwyno i ni am wasanaethau cyhoeddus yng Nghymru'" width="211" height="300" /></td> 696<td width="375"> 697<p style="padding-left: 40px"><a href="https://www.ombwdsmon.cymru/wp-content/uploads/sites/2/2025/11/Taflen_Sut-i-gwyno-i-ni-am-wasanaethau-cyhoeddus-f-2.pdf">Lawrlwythwch daflen gyda gwybodaeth gyflym a hawdd am ein gwasanaeth cwynion am wasanaethau cyhoeddus [PDF, 328 KB]</a></p> 698</td> 699</tr> 700</tbody> 701</table> 702<p> </p> 703<p><a href="https://www.ombwdsmon.cymru/fact-sheets/cwynion-yn-erbyn-cyrff-cyhoeddus-ein-dull/">Darllenwch mwy am yr hyn a wnawn pan dderbyniwn eich cwyn am ddarparwr gwasanaeth cyhoeddus.</a></p> 704<p><a href="https://www.ombwdsmon.cymru/fact-sheets/cwynion-am-ddarparwyr-gofal-cwynion-am-ddarparwyr-gofal-annibynnol/">Darllenwch mwy am yr hyn y gallwn ymchwilio iddo o ran darparwyr gofal annibynnol.</
704a></p> 705<p>Mae gennym daflenni ffeithiau manwl sy’n esbonio’r hyn a allwn ac ni allwn ei wneud feswl pwnc y gwÅ·n. <a href="https://www.ombwdsmon.cymru/taflenni-ffeithiau-newydd/">Ewch i’n tudalen taflenni ffeithiau. </a></p> 706<p>Ni allwn edrych i mewn i bob corff yng Nghymru o fewn ein hawdurdod. <a href="https://www.ombwdsmon.cymru/sefydliadau-y-gallwch-gwyno-i-ni-amdanynt/">Ewch i restr fanwl o sefydliadau y gallwch gwyno i ni amdanynt.</a></p> 707 708 </p> 709 </div> 710 <a href="https://www.ombwdsmon.cymru/wp-content/uploads/sites/2/2025/11/Canllaw-ar-sut-i-gyflwyno-i-ni-cwynion-am-ddarparwyr-gwasanaethau-f-2.pdf" class="button __outline">Lawrlwythwch ein canllaw statudol ar sut i gyflwyno cwyn am ddarparwyr gwasanaeth [PDF, 282 KB]</a> 711 </div> 712 </div> 713 <div class="accordion Accordion"> 714 <button class="w-100 accordion-head AccordionTrigger d-flex justify-content-between align-items-center" id="accordion-button-1731891522-2" aria-controls="accordion-panel-1731891522-2"> 715 Barod i gwyno am ddarparwr gwasanaeth? 716 </button> 717 <div class="accordion-content AccordionContent" id="accordion-panel-1731891522-2" aria-labelledby="accordion-button-1731891522-2"> 718 <div class="usercontent mb-4"> 719 <p> 720 <h4><strong>Os rydych yn penderfynu eich bod yn dymuno cwyno, ewch iân <a href="https://cwynion.ombwdsmon.cymru/cy/cyn-g%C5%B5yn?_gl=1*10cyxf3*_ga*MTg5MzE4ODcwOC4xNzExMDE1OTAy*_ga_RHY6X4DM35*MTcxNzQ5NTExOC4xLjAuMTcxNzQ5NTExOC42MC4wLjk3NDkzOTk0">ffurflen gwyno ar-lein</a>.</strong></h4> 721<p>Bydd y ffurflen yn eich helpu penderfynu ydy eich cwyn yr un rydym yn gallu edrych arni. Bydd hefyd yn rhoi cymorth i chi adnabod y corff yr ydych yn dymuno cwyno yn ei erbyn. Os yw eich cwyn yn ymwneud â darparwr gofal annibynnol, gofynnwn i chi roi ei fanylion.</p> 722<p>Gallwch hefyd</p> 723<ul> 724<li>argraffu ac anfon eich ffurflen gwyno atom ni:<br /> 725<strong><span id="address1">1 Ffordd yr Hen Gae, </span><span id="address2">Pencoed, </span><span id="postcode">CF35 5LJ.</span></strong></li> 726</ul> 727<p style="padding-left: 40px"><a href="https://www.ombwdsmon.cymru/wp-content/uploads/sites/2/2025/11/Ffurflen-gwyno-am-ddarparwr-gwasanaeth-2.1.pdf">Lawrlwythwch ffurflen gwyno am ddarparwr gwasanaeth [PDF, 277KB]</a></p> 728<p style="padding-left: 40px"><a href="https://www.ombwdsmon.cymru/wp-content/uploads/sites/2/2025/02/Ffurflen-cwyno-am-ddarparwr-gwasanaeth-Hawdd-ei-Ddarllen.pdf">Lawrlwythwch ffurflen cwyno am ddarparwr gwasanaeth mewn fformat Hawdd ei Ddarllen [PDF, 700 KB]</a></p> 729<p style="padding-left: 40px">Sicrhewch nad ydych yn plygu, yn styffylu naân glynu gydaâi gilydd, unrhyw ddogfennau a anfonwch yn y post.</p> 730<ul> 731<li>cwyno i ni dros y ffôn: <strong><span id="phoneNumber">0300 790 0203.</span></strong></li> 732</ul> 733<p style="padding-left: 40px"><a href="https://www.ombwdsmon.cymru/fact-sheets/cwyno-i-ni-dros-y-ffon/">Ewch i wybodaeth pellach am ein proses ar gyfer derbyn cwynion dros y ffôn.</a></p> 734<ul> 735<li>Os rydych yn dymuno gwyno ar ran rhywun arall, bydd rhaid i chi hefyd gwblhau ein ffurflen ganiatâd.</li> 736</ul> 737<p style="padding-left: 40px"><a href="https://www.ombwdsmon.cymru/wp-content/uploads/sites/2/2023/06/Ffurflen-Ganiatad-f-2.docx">Lawrlwythwch ein Ffurflen Ganiatâd [Word doc, 140 KB] </a></p> 738 739 </p> 740 </div> 741 </div> 742 </div> 743 </div> 744 </div> 745 </div> 746</section> 747 </div> 748 <div class="flexibleblocks-block "> 749 <section class="textblock max-width"> 750 <div class="container"> 751 <div class="row"> 752 <div class="col-xl-8 mx-auto"> 753 <div class="usercontent"> 754 <h1>Cwynion am gynghorwyr lleol</h1> 755 756 </div> 757 </div> 758 </div> 759 </div> 760</section> 761 </div> 762 <div class="flexibleblocks-block "> 763 <section class="accordionblock max-width"> 764 <div class="container"> 765 <div class="row"> 766 <div class="col-lg-8 mx-auto"> 767 <div class="accordion Accordion"> 768 <button class="w-100 accordion-head AccordionTrigger d-flex justify-content-between align-items-center __active" id="accordion-button-202
7681069558-1" aria-controls="accordion-panel-2021069558-1"> 769 Cyn i chi gyflwyno eich cwyn am gynghorydd lleol 770 </button> 771 <div class="accordion-content AccordionContent" id="accordion-panel-2021069558-1" aria-labelledby="accordion-button-2021069558-1"> 772 <div class="usercontent mb-4"> 773 <p> 774 <p>Gwnewch yn sicr eich bod chi’n darllen yr wybodaeth isod.  Bydd yn eich helpu i ddeall y materion y gallwn a ni allwn edrych arnynt ac bydd yn esbonio i chi beth fydd yn digwydd i’ch cwyn. Gallwch hefyd ein ffonio am gyngor (<a href="tel:03007900203">0300 790 0203</a>).</p> 775<table> 776<tbody> 777<tr> 778<td width="226"><img class="alignnone size-medium wp-image-9405" src="https://www.ombwdsmon.cymru/wp-content/uploads/sites/2/2023/11/CODE-CYM-cover-212x300.png" alt="Clawr taflen 'sut i gwyno wrthym am ymddygiad cynghorwyr lleol'" width="212" height="300" /></td> 779<td style="padding-left: 40px" width="375"><a href="https://www.ombwdsmon.cymru/wp-content/uploads/sites/2/2026/01/Taflen-Sut-i-gwyno-wrthym-am-ymddygiad-cynghorwyr-lleol-f-2.pdf">Lawrlwythwch daflen gyda gwybodaeth gyflym a hawdd am ein gwasanaeth cwynion am ymddygiad cynghorwyr lleol [PDF, 573 KB]</a></td> 780</tr> 781</tbody> 782</table> 783<p> </p> 784<p dir="LTR"><a href="https://www.ombwdsmon.cymru/taflenni-ffeithiau/cod-ymddygiad-gwybodaeth-gyffredinol/">Darllenwch fwy am pryd a sut y gallwch gwyno i ni am ymddygiad cynghorwyr lleol.</a></p> 785<p dir="LTR"><a href="https://www.ombwdsmon.cymru/fact-sheets/yr-hyn-a-wnawn-pan-dderbyniwn-eich-cwyn-am-ymddygiad-cynghorydd-lleol/">Darllenwch fwy am yr hyn a wnawn pan dderbyniwn eich cwyn am ymddygiad cynghorydd lleol.</a></p> 786<p>Mae gennym daflenni ffeithiau manwl sy’n esbonio’r hyn a allwn ac ni allwn ei wneud feswl pwnc y gwÅ·n. <a href="https://www.ombwdsmon.cymru/taflenni-ffeithiau-newydd/">Ewch i’n tudalen taflenni ffeithiau. </a></p> 787 788 </p> 789 </div> 790 </div> 791 </div> 792 <div class="accordion Accordion"> 793 <button class="w-100 accordion-head AccordionTrigger d-flex justify-content-between align-items-center" id="accordion-button-2021069558-2" aria-controls="accordion-panel-2021069558-2"> 794 Barod i gwyno am gynghorydd lleol? 795 </button> 796 <div class="accordion-content AccordionContent" id="accordion-panel-2021069558-2" aria-labelledby="accordion-button-2021069558-2"> 797 <div class="usercontent mb-4"> 798 <p> 799 <h4><strong>Os rydych yn penderfynu eich bod yn dymuno cwyno, ewch i’n <a href="https://cwynion.ombwdsmon.cymru/cy/cyn-g%C5%B5yn?_gl=1*10cyxf3*_ga*MTg5MzE4ODcwOC4xNzExMDE1OTAy*_ga_RHY6X4DM35*MTcxNzQ5NTExOC4xLjAuMTcxNzQ5NTExOC42MC4wLjk3NDkzOTk0">ffurflen gwyno ar-lein</a>.</strong></h4> 800<p>Gallwch hefyd</p> 801<ul> 802<li>argraffu ac anfon eich ffurflen gwyno atom ni:<br /> 803<strong><span id="address1">1 Ffordd yr Hen Gae, </span><span id="address2">Pencoed, </span><span id="postcode">CF35 5LJ. </span></strong></li> 804</ul> 805<p style="padding-left: 40px"><a href="https://www.ombwdsmon.cymru/wp-content/uploads/sites/2/2025/11/Ffurflen-gwyno-am-gynghorydd-lleol-2.1.pdf">Lawrlwythwch ffurflen gwyno am gynghorydd lleol [PDF, 277 KB]</a></p> 806<p style="padding-left: 40px">Sicrhewch nad ydych yn plygu, yn styffylu na’n glynu gyda’i gilydd, unrhyw ddogfennau a anfonwch yn y post.</p> 807 808 </p> 809 </div> 810 </div> 811 </div> 812 </div> 813 </div> 814 </div> 815</section> 816 </div> 817 <div class="flexibleblocks-block "> 818 <section class="textblock max-width"> 819 <div class="container"> 820 <div class="row"> 821 <div class="col-xl-8 mx-auto"> 822 <div class="usercontent"> 823 <h1>Gwybodaeth arall</h1> 824 825 </div> 826 </div> 827 </div> 828 </div> 829</section> 830 </div> 831 <div class="flexibleblocks-block "> 832 <section class="accordionblock max-width"> 833 <div class="container"> 834 <div class="row"> 835 <div class="col-lg-8 mx-auto"> 836 <div class="accordion Accordion"> 837 <button class="w-100 accordion-head AccordionTrigger d-flex justify-content-between align-items-center" id="accordion-button-1833118968-1" aria-controls="accordion-panel-1833118968-1"> 838 Beth os oes angen help arna i er mwyn cwyno? 839 </button> 840 <div class="accordion-content AccordionContent" id="accordion-panel-1833118968-1" aria-labelledby="accordion-button-1833118968-1"> 841 <div class="usercontent mb-4"> 842 <p> 843 <p>Gallwn ni eich helpu chi i ddefnyddio ein gwasanaeth. <a href="https://www.ombwdsmon.cymru/gwneud-cwyn/sut-y-gallwn-ni-eich-helpu-chi-i-ddefnyddio-ein-gwasanaeth/">Ewch i ragor o wybodaeth am y gefnogaeth sydd ar gael. </a>Gallwch hefyd ein ffonio i ofyn am gefnogaeth (<span id="phoneNumber">0300 790 0203).</span></p> 844 845 </p> 846 </div> 847 </div> 848 </div> 849 <div class="accordion Accordion"> 850 <button class="w-100 accordion-head AccordionTrigger d-flex justify-content-between align-items-center" id="accordion-button-1833118968-2" aria-controls="accordion-panel-1833118968-2"> 851 Sut byddwn yn cyfathrebu â chi 852 </button> 853 <div class="accordion-content AccordionContent" id="accordion-panel-1833118968-2" aria-labelledby="accordion-button-1833118968-2"> 854 <div class="usercontent mb-4"> 855 <p> 856 <p>Yn unol â’n Safonau Gwasanaeth, ceisiwn cyfathrebu â chi’n effeithiol ar bob adeg. <a href="https://www.ombwdsmon.cymru/fact-sheets/cyfathrebu-am-eich-cwyn/">Ewch i ragor o wybodaeth am sut y byddwn yn cyfathrebu â chi am eich cwyn.</a></p> 857<p>Rydym yn hapus i dderbyn ac ymateb i ohebiaeth yn y Gymraeg. Ni fydd hyn yn arwain at unrhyw oedi. Mae ein holl ddogfennau ar gael yn y Gymraeg aâr Saesneg.</p> 858 859 </p> 860 </div> 861 </div> 862 </div> 863 <div class="accordion Accordion"> 864 <button class="w-100 accordion-head AccordionTrigger d-flex justify-content-between align-items-center" id="accordion-button-1833118968-3" aria-controls="accordion-panel-1833118968-3"> 865 Helpwch ni iâch helpu chi 866 </button> 867 <div class="accordion-content AccordionContent" id="accordion-panel-1833118968-3" aria-labelledby="accordion-button-1833118968-3"> 868 <div class="usercontent mb-4"> 869 <p> 870 <p>Ar adegau anodd neu drafferthus, gall rhai pobl ymddwyn yn groes iâw cymeriad. Efallai y bu amgylchiadau trist neu ofidus yn arwain at y gŵyn. Ni ystyriwn ymddygiad fel un annerbyniol dim ond am fod rhywun yn rymus neuân benderfynol.</p> 871<p>Credwn y dylai pob achwynydd fod ââr hawl i gael eu clywed, eu deall aâu parchu. Fodd bynnag, mae’r un hawliau yn berthnasol iân staff. Felly, disgwyliwn i chi fod yn gwrtais a foesgar wrth ymwneud â ni. 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