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140                        <div class="header-aux-nav">
141                            <nav aria-label="Auxillery">
142                                <ul class="nav-aux">
143    <li class="menu-item">
144		<div id="__ba_panel"><div class="imgDiv"><button aria-label="Listen with the ReachDeck Toolbar" title="Listen with the ReachDeck Toolbar" class="gw-launchpad-icon-button gw-launchpad-icon-button--orange gw-launchpad-icon-button--s3" type="button"><span class="gw-launchpad-icon-button__icon gw-launchpad-icon-button__icon--launchpad-s1 gw-launchpad-button__icon--accessibility-man-white" alt="Listen with the ReachDeck Toolbar"></span></button></div></div>
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147		<a href="https://www.ombudsman.wales/how-to-complain/">English</a>
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149	    <li class="menu-item">
150		<button type="button" class="searchtoggle searchToggleTrigger">Toglo'r Ffurflen Chwilio</button>
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152</ul>
153                            </nav>
154                            <!--nav-->
155                        </div>
156                    </div>
157                </div>
158            </div>
159        </div>
160    </div>
161    <div class="col-12 order-3 order-xl-2">
162        <div class="searchbar searchBarElement" role="search" aria-hidden="true">
163    <div class="container">
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165            <form action="https://www.ombwdsmon.cymru">
166                <div class="container">
167                    <div class="row">
168                        <div class="col-xl-6 offset-xl-3">
169                            <div class="search-wrapper">
170                                <div class="field_wrap __text">
171                                    <div class="label_wrap"><label for="searchbar-input">Teipiwch eich chwiliad a gwasgwch Enter i weld canlyniadau…</label></div>
172                                    <div class="input_wrap">
173                                        <input type="text" placeholder="Chwilio eitem" name="s" id="searchbar-input" class="searchBarFocus" value="" tabindex="-1">
174                                    </div>
175                                </div>
176                                <div class="submit_wrap">
177                                    <button type="submit" tabindex="-1">Chwilio</button>
178                                </div>
179                                <button class="searchbar-close searchbarClose"><span class="visually-hidden">Searchbar close</span></button>
180                            </div>
181                        </div>
182                    </div>
183                </div>
184            </form>
185        </div>
186    </div>
187</div>
188    </div>
189    <div class="col-12 order-2 order-xl-3">
190        <header class="header">
191            <div class="container">
192                <div class="row position-relative">
193                    <div class="position-static col-12">
194                        <div class="header-wrapper">
195                                                        <a href="https://www.ombwdsmon.cymru" class="header-logo">
196                                <img src="https://www.ombwdsmon.cymru/wp-content/uploads/sites/2/2026/05/Ombudsman-Wales_20th-Anniversary-Logo_Dark.svg" alt="PSOW Cymraeg">
197                            </a>
198                                                        <div class="navcontainer">
199                                <!--offcanvas-->
200                                <div class="navwrap">
201    <nav aria-label="Primary" class="nav">
202                <ul>
203                                                                <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-home menu-item-3905"><a href="https://www.ombwdsmon.cymru/">Hafan</a></li>
204                                                                                <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-412 menu-item menu-item-has-megamenu">
205                        <div class="menu-item-has-megamenu-button">
206                            <a href="https://www.ombwdsmon.cymru/gwneud-cwyn/">Cwyno</a>
207                            <button type="button" aria-haspopup="true" aria-expanded="false">Ehangu Cwyno</button>
208                        </div>
209                        <div class="menu-item-is-megamenu">
210                            <div class="backto"><button type="button" aria-label="Back">Cwyno</button></div>
211                            <div class="viewall"><a href="https://www.ombwdsmon.cymru/gwneud-cwyn/">Cwyno</a></div>
212                            <div class="container">
213                                <div class="megamenu-wrap">
214                                    <div class="megamenu-col">
215                                        <div class="row">
216                                                                                        <div class="col-lg-6 col-xl-3">
217                                                                                                <a href="https://www.ombwdsmon.cymru/gwneud-cwyn/" class="megamenu-link megamenu-link-has-children __heading">
218                                                    <h2>Gwybodaeth:</h2>
219                                                </a>
220                                                                                                                                                <ul class="megamenu-list">
221                                                    <!-- List items -->
222                                                    <li class="backto"><button type="button">Gwybodaeth:</button></li>
223                                                    <li class="viewall"><button type="button">Gwybodaeth:</button></li>
224                                                                                                                                                                    <li><a href="/cymraeg/sut-i-gwyno/" class="megamenu-link">Sut i gwyno</a></li>
225                                                                                                                                                                                                                            <li><a href="/cymraeg/taflenni-ffeithiau-newydd/" class="megamenu-link">Taflenni ffeithiau</a></li>
226                                                                                                                                                                                                                            <li><a href="https://www.ombwdsmon.cymru/sefydliadau-y-gallwch-gwyno-i-ni-amdanynt/" class="megamenu-link">Sefydliadau y gallwch gwyno i ni amdanynt</a></li>
227                                                                                                                                                                                                                            <li><a href="/cymraeg/gwneud-cwyn/sut-y-gallwn-ni-eich-helpu-chi-i-ddefnyddio-ein-gwasanaeth/" class="megamenu-link">Sut y gallwn ni eich helpu chi i ddefnyddio ein gwasanaeth</a></li>
228                                                                                                                                                                                                                            <li><a href="/cymraeg/e-bost-diogel-microsoft-365/" class="megamenu-link">E-bost Diogel Microsoft 365</a></li>
229                                                                                                                                                            </ul>
230                                                                                            </div>
231                                                                                        <div class="col-lg-6 col-xl-3">
232                                                                                                <a href="https://www.ombwdsmon.cymru/gwneud-cwyn/" class="megamenu-link megamenu-link-has-children __heading">
233                                                    <h2>Cwynion am:</h2>
234                                                </a>
235                                                                                                                                                <ul class="megamenu-list">
236                                                    <!-- List items -->
237                                                    <li class="backto"><button type="button">Cwynion am:</button></li>
238                                                    <li class="viewall"><button type="button">Cwynion am:</button></li>
239                                                                                                                                                                    <li><a href="/cwynion-yn-erbyn-cyrff-cyhoeddus-ein-dull/" class="megamenu-link">Cwynion am ddarparwyr gwasanaeth cyhoeddus yng Nghymru</a></li>
240                                                                                                                                                                                                                            <li><a href="/cymraeg/fact-sheets/yr-hyn-a-wnawn-pan-dderbyniwn-eich-cwyn-am-ymddygiad-cynghorydd-lleol/" class="megamenu-link">Cwynion am ymddygiad cynghorwyr lleol</a></li>
241                                                                                                                                                                                                                            <li><a href="/fact-sheets/cwynion-am-ddarparwyr-gofal-cwynion-am-ddarparwyr-gofal-annibynnol/" class="megamenu-link">Cwynion am ddarparwyr gofal annibynnol</a></li>
242                                                                                                                                                                                                                            <li><a href="/cymraeg/cwynion-am-covid-19-nosocomiaidd/" class="megamenu-link">Cwynion am COVID-19 Nosocomiaidd</a></li>
243                                                                                                                                                            </ul>
244                                                                                            </div>
245                                                                                        <div class="col-lg-6 col-xl-3">
246                                                                                                <a href="https://www.ombwdsmon.cymru/gwneud-cwyn/" class="megamenu-link megamenu-link-has-children __heading">
247                                                    <h2>Sefydliadau eraill:</h2>
248                                                </a>
249                                                                                                                                                <ul class="megamenu-list">
250                                                    <!-- List items -->
251                                                    <li class="backto"><button type="button">Sefydliadau eraill:</button></li>
252                                                    <li class="viewall"><button type="button">Sefydliadau eraill:</button></li>
253                                                                                                                                                                    <li><a href="https://www.ombwdsmon.cymru/sefydliadau-eraill-a-allai-eich-helpu/" class="megamenu-link">Sefydliadau eraill a allai eich helpu</a></li>
254                                                                                                                                                                                                                            <li><a href="https://www.ombwdsmon.cymru/cyrff-cynghori-ac-eirioli/" class="megamenu-link">Cyrff cynghori ac eirioli </a></li>
255                                                                                                                                                                                                                            <li><a href="https://www.ombwdsmon.cymru/hyfforddiant-ac-adnoddau-ar-gyfer-cyrff-cynghori-ac-eirioli/" class="megamenu-link">Hyfforddiant ac adnoddau ar gyfer cyrff cynghori ac eirioli</a></li>
256                                                                                                                                                            </ul>
257                                                                                            </div>
258                                                                                    </div>
259                                    </div>
260                                </div>
261                            </div>
262                        </div>
263                    </li>
264                                                                                <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-406 menu-item menu-item-has-megamenu">
265                        <div class="menu-item-has-megamenu-button">
266                            <a href="https://www.ombwdsmon.cymru/amdanom-ni/">Amdanom</a>
267                            <button type="button" aria-haspopup="true" aria-expanded="false">Ehangu Amdanom</button>
268                        </div>
269                        <div class="menu-item-is-megamenu">
270                            <div class="backto"><button type="button" aria-label="Back">Amdanom</button></div>
271                            <div class="viewall"><a href="https://www.ombwdsmon.cymru/amdanom-ni/">Amdanom</a></div>
272                            <div class="container">
273                                <div class="megamenu-wrap">
274                                    <div class="megamenu-col">
275                                        <div class="row">
276                                                                                        <div class="col-lg-6 col-xl-3">
277                                                                                                <a href="https://www.ombwdsmon.cymru/amdanom-ni/" class="megamenu-link megamenu-link-has-children __heading">
278                                                    <h2>Amdanom ni:</h2>
279                                                </a>
280                                                                                                                                                <ul class="megamenu-list">
281                                                    <!-- List items -->
282                                                    <li class="backto"><button type="button">Amdanom ni:</button></li>
283                                                    <li class="viewall"><button type="button">Amdanom ni:</button></li>
284                                                                                                                                                                    <li><a href="https://www.ombwdsmon.cymru/pwy-ydym-ni/" class="megamenu-link">Pwy Ydym Ni</a></li>
285                                                                                                                                                                                                                            <li><a href="https://www.ombwdsmon.cymru/ein-gweledigaeth-cenhadaeth-a-gwerthoedd/" class="megamenu-link">Ein gweledigaeth, uchelgais, egwyddorion a nodau</a></li>
286                                                                                                                                                                                                                            <li><a href="https://www.ombwdsmon.cymru/ymchwiliadau-ar-ein-liwt-ein-hunain/" class="megamenu-link">Ein Hymchwiliadau ar ein Liwt ein Hunain</a></li>
287                                                                                                                                                                                             
287                               <li><a href="https://www.ombwdsmon.cymru/safonau-gwasanaeth/" class="megamenu-link">Ein Safonau Gwasanaeth</a></li>
288                                                                                                                                                                                                                            <li><a href="https://www.ombwdsmon.cymru/polisiau-a-gweithdrefnau/" class="megamenu-link">Ein Polisïau a Gweithdrefnau</a></li>
289                                                                                                                                                            </ul>
290                                                                                            </div>
291                                                                                        <div class="col-lg-6 col-xl-3">
292                                                                                                <a href="https://www.ombwdsmon.cymru/amdanom-ni/" class="megamenu-link megamenu-link-has-children __heading">
293                                                    <h2>Gofyn am:</h2>
294                                                </a>
295                                                                                                                                                <ul class="megamenu-list">
296                                                    <!-- List items -->
297                                                    <li class="backto"><button type="button">Gofyn am:</button></li>
298                                                    <li class="viewall"><button type="button">Gofyn am:</button></li>
299                                                                                                                                                                    <li><a href="/cymraeg/sut-i-wneud-cais-am-adolygiad-o-benderfyniad-rydym-wedii-wneud-neu-sut-i-gwyno-am-ein-gwasanaeth/" class="megamenu-link">Sut i wneud cais am adolygiad o benderfyniad rydym wedi'i wneud neu sut i gwyno am ein gwasanaeth</a></li>
300                                                                                                                                                                                                                            <li><a href="https://www.ombwdsmon.cymru/rhyddid-gwybodaeth/" class="megamenu-link">Sut i ofyn am wybodaeth am ein gwaith</a></li>
301                                                                                                                                                                                                                            <li><a href="https://www.ombwdsmon.cymru/diogelu-data/" class="megamenu-link">Sut i ofyn am wybodaeth sydd gennym amdanoch</a></li>
302                                                                                                                                                                                                                            <li><a href="https://www.ombwdsmon.cymru/guide-to-information/" class="megamenu-link">Canllaw i wybodaeth</a></li>
303                                                                                                                                                            </ul>
304                                                                                            </div>
305                                                                                        <div class="col-lg-6 col-xl-3">
306                                                                                                <a href="https://www.ombwdsmon.cymru/amdanom-ni/" class="megamenu-link megamenu-link-has-children __heading">
307                                                    <h2>Arall: </h2>
308                                                </a>
309                                                                                                                                                <ul class="megamenu-list">
310                                                    <!-- List items -->
311                                                    <li class="backto"><button type="button">Arall: </button></li>
312                                                    <li class="viewall"><button type="button">Arall: </button></li>
313                                                                                                                                                                    <li><a href="/cymraeg/news/" class="megamenu-link">Newyddion</a></li>
314                                                                                                                                                                                                                            <li><a href="/cymraeg/hygyrchedd/" class="megamenu-link">Hygyrchedd</a></li>
315                                                                                                                                                                                                                            <li><a href="/cymraeg/deddf-ombwdsmon-gwasanaethau-cyhoeddus-cymru-2019/" class="megamenu-link">Darllenwch Ddeddf Ombwdsmon Gwasanaethau Cyhoeddus (Cymru) 2019</a></li>
316                                                                                                                                                            </ul>
317                                                                                            </div>
318                                                                                    </div>
319                                    </div>
320                                </div>
321                            </div>
322                        </div>
323                    </li>
324                                                                                <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-555 menu-item menu-item-has-megamenu">
325                        <div class="menu-item-has-megamenu-button">
326                            <a href="https://www.ombwdsmon.cymru/cyhoeddiadau/">Cyhoeddiadau</a>
327                            <button type="button" aria-haspopup="true" aria-expanded="false">Ehangu Cyhoeddiadau</button>
328                        </div>
329                        <div class="menu-item-is-megamenu">
330                            <div class="backto"><button type="button" aria-label="Back">Cyhoeddiadau</button></div>
331                            <div class="viewall"><a href="https://www.ombwdsmon.cymru/cyhoeddiadau/">Cyhoeddiadau</a></div>
332                            <div class="container">
333                                <div class="megamenu-wrap">
334                                    <div class="megamenu-col">
335                                        <div class="row">
336                                                                                        <div class="col-lg-6 col-xl-3">
337                                                                                                <a href="https://www.ombwdsmon.cymru/cyhoeddiadau/" class="megamenu-link megamenu-link-has-children __heading">
338                                                    <h2>Cyhoeddiadau:</h2>
339                                                </a>
340                                                                                                                                                <ul class="megamenu-list">
341                                                    <!-- List items -->
342                                                    <li class="backto"><button type="button">Cyhoeddiadau:</button></li>
343                                                    <li class="viewall"><button type="button">Cyhoeddiadau:</button></li>
344                                                                                                                                                                    <li><a href="/cymraeg/taflenni-ffeithiau-newydd/" class="megamenu-link">Taflenni Ffeithiau</a></li>
345                                                                                                                                                                                                                            <li><a href="/cymraeg/gwybodaeth-i-gynghorwyr/" class="megamenu-link">Gwybodaeth i Gynghorwyr</a></li>
346                                                                                                                                                                                                                            <li><a href="/cymraeg/ymgynghoriadau/" class="megamenu-link">Ymgynghoriadau</a></li>
347                                                                                                                                                                                                                            <li><a href="/cymraeg/research-and-surveys/" class="megamenu-link">Ymchwil ac Arolygon</a></li>
348                                                                                                                                                                                                                            <li><a href="/cymraeg/llythyrau-blynyddol/" class="megamenu-link">Llythyrau Blynyddol</a></li>
349                                                                                                                                                                                                                            <li><a href="https://www.ombwdsmon.cymru/cyhoeddiadau/adolygiad-annibynnol/" class="megamenu-link">Adolygiad Annibynol</a></li>
350                                                                                                                                                            </ul>
351                                                                                            </div>
352                                                                                        <div class="col-lg-6 col-xl-3">
353                                                                                                <a href="https://www.ombwdsmon.cymru/cyhoeddiadau/" class="megamenu-link megamenu-link-has-children __heading">
354                                                    <h2>Canfyddiadau Achosion:</h2>
355                                                </a>
356                                                                                                                                                <ul class="megamenu-list">
357                                                    <!-- List items -->
358                                                    <li class="backto"><button type="button">Canfyddiadau Achosion:</button></li>
359                                                    <li class="viewall"><button type="button">Canfyddiadau Achosion:</button></li>
360                                                                                                                                                                    <li><a href="/ein-canfyddiadau/" class="megamenu-link">Ein Canfyddiadau</a></li>
361                                                                                                                                                                                                                            <li><a href="/cymraeg/reports/" class="megamenu-link">Adroddiadau Diddordeb Cyhoeddus</a></li>
362                                                                                                                                                                                                                            <li><a href="/cymraeg/adroddiadau-ar-ei-liwt-ei-hun/" class="megamenu-link">Adroddiadau ‘Ar Ei Liwt Ei Hun’</a></li>
363                                                                                                                                                                                                                            <li><a href="/cymraeg/coflyfr-cydraddoldeb-a-hawliau-dynol/" class="megamenu-link">Coflyfr Cydraddoldeb a Hawliau Dynol</a></li>
364                                                                                                                                                                                                                            <li><a href="/cymraeg/data-agored/" class="megamenu-link">Data Agored</a></li>
365                                                                                                                                                            </ul>
366                                                                                            </div>
367                                                                                        <div class="col-lg-6 col-xl-3">
368                                                                                                <a href="https://www.ombwdsmon.cymru/cyhoeddiadau/" class="megamenu-link megamenu-link-has-children __heading">
369                                                    <h2>Cynlluniau ac Adroddiadau:</h2>
370                                                </a>
371                                                                                                                                                <ul class="megamenu-list">
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375                                                                                                                                                                    <li><a href="/cymraeg/annual-report-accounts/" class="megamenu-link">Adroddiadau a Chyfrifon Blynyddol</a></li>
376                                                                                                                                                                                                                            <li><a href="/cymraeg/special-reports/" class="megamenu-link">Adroddiadau Thematig</a></li>
377                                                                                                                                                                                                                            <li><a href="/cymraeg/strategic-plans/" class="megamenu-link">Cynlluniau Strategol</a></li>
378                                                                                                                                                                                                                            <li>
378<a href="/cymraeg/cyhoeddiadau/adroddiadau-cynaliadwyedd/" class="megamenu-link">Adroddiadau Cynaliadwyedd</a></li>
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382                                                                                                <a href="https://www.ombwdsmon.cymru/cyhoeddiadau/" class="megamenu-link megamenu-link-has-children __heading">
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390                                                                                                                                                                                                                            <li><a href="https://www.ombwdsmon.cymru/safonaur-gymraeg/" class="megamenu-link">Safonau'r Gymraeg</a></li>
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417                                                                                                                                                                                                                            <li><a href="https://www.ombwdsmon.cymru/fact-sheets/gwybodaeth-ar-gyfer-darparwyr-gofal-annibynnol/" class="megamenu-link">Gwybodaeth ar gyfer darparwyr gofal annibynnol</a></li>
418                                                                                                                                                                                                                            <li><a href="/cymraeg/taflenni-ffeithiau-ar-gyfer-darparwyr-gwasanaeth/" class="megamenu-link">Taflenni Ffeithiau ar gyfer Darparwyr Gwasanaeth</a></li>
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427                                                                                                                                                                                                                            <li><a href="https://www.ombwdsmon.cymru/collaborative-working-best-practice-seminars/" class="megamenu-link">Seminarau Cydweithio ac Ymarfer Gorau</a></li>
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436                                                                                                                                                                                                                            <li><a href="/cymraeg/memorandwm-cyd-ddealltwriaeth/" class="megamenu-link">Memorandwm Cyd-ddealltwriaeth</a></li>
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463                                                                                                                                                                                                                            <li><a href="/cymraeg/cod-ymddygiad-hawdd-ei-ddeall/" class="megamenu-link">Gwybodaeth am y Cod Ymddygiad</a></li>
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465                                                                                                                                                                                                                            <li><a href="/cymraeg/cwynion-am-addysg-hawdd-ei-ddeall/" class="megamenu-link">Cwynion am Addysg </a></li>
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475                                                                                                                                                                                                                            <li><a href="/cymraeg/cwynion-am-barcio-hawdd-ei-ddeall/" class="megamenu-link">Cwynion am Barcio </a></li>
476                                                                                                                                                                                                                            <li><a href="/cymraeg/cwynion-am-gynllunio-hawdd-ei-ddeall/" class="megamenu-link">Cwynion am Gynllunio</a></li>
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485                                                                                                                                                                                                                            <li><a href="/cymraeg/cwynion-am-bethau-eraill-hawdd-ei-ddeall/" class="megamenu-link">Cwynion am Bethau eraill</a></li>
486                                                                                                                                                                                                                            <li><a href="/cymraeg/ymchwiliadau-ar-ein-liwt-ein-hunain-hawdd-ei-ddeall/" class="megamenu-link">Ymchwiliadau Ar ein Liwt ein Hunain </a></li>
487                                                                                                                                                                                                                            <li><a href="/cymraeg/adroddiadau-thematig-hawdd-eu-deall/" class="megamenu-link">Adroddiadau Thematig</a></li>
488                                                                                                                                                            </ul>
489                                                                                            </div>
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495                                                                                                                                                                    <li><a href="/cymraeg/adroddiadau-a-chyfrifon-blynyddol-hawdd-eu-deall/" class="megamenu-link">Adroddiadau a Chyfrifon Blynyddol</a></li>
496                                                                                                                                                                                                                            <li><a href="/cymraeg/adroddiadau-cynaliadwyedd-hawdd-eu-deall/" class="megamenu-link">Adroddiadau Cynaliadwyedd</a></li>
497                                                                                                                                                                                                                            <li><a href="/cymraeg/dogfennau-cydraddoldeb-hawdd-eu-deall/" class="megamenu-link">Dogfennau Cydraddoldeb</a></li>
498                                                                                                                                                            </ul>
499                                                                                            </div>
500                                                                                    </div>
501                                    </div>
502                                </div>
503                            </div>
504                        </div>
505                    </li>
506                                                                                <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-130"><a href="https://www.ombwdsmon.cymru/ymuno-a-ni/">Ymuno â ni</a></li>
507                                                                                <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-128 menu-item menu-item-has-megamenu">
508                        <div class="menu-item-has-megamenu-button">
509                            <a href="https://www.ombwdsmon.cymru/cysylltu-a-ni/">Cysylltu â ni</a>
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513                            <div class="backto"><button type="button" aria-label="Back">Cysylltu â ni</button></div>
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516                                <div class="megamenu-wrap">
517                                    <div class="megamenu-col">
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525                                                                                                                                                                                                                            <li><a href="/cymraeg/canolfan-y-cyfryngau/" class="megamenu-link">Canolfan y Cyfryngau</a></li>
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532                        </div>
533                    </li>
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539                                    <button class="searchtoggle searchToggleTrigger">Toglo'r Ffurflen Chwilio</button>
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541                                        <span class="burger-toggle"><span></span></span>
542                                        Toglo'r dewislen
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546                        </div>
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552    </div>
553</div>            <main id="Main" tabindex="0">
554                    <!-- Banner -->
555         <!-- Banner - Flex -->
556<section class="banner max-width overflow-hidden __flex">
557        <picture class="banner-image">
558        <source srcset="https://www.ombwdsmon.cymru/wp-content/uploads/sites/2/2018/03/casebook-1600x492-c-default.png" media="(min-width:1200px)">
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562        <source srcset="https://www.ombwdsmon.cymru/wp-content/uploads/sites/2/2018/03/casebook-576x350-c-default.png">
563        <img src="https://www.ombwdsmon.cymru/wp-content/uploads/sites/2/2018/03/casebook.png" alt="Tri pherson ifanc mewn swyddfa edrych ar un sgrin a thrafod rhywbeth" data-object-fit="cover">
564    </picture>
565        <div class="banner-wrap">
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567            <div class="row banner-wrap-row">
568                <div class="col-md-8 col-xl-6 fullOnPrint">
569                    <div class="banner-content">
570                        <div class="banner-contentwrap">
571                                                                                        <h1 class="banner-title">Sut i gwyno</h1>
572                                                                                </div>
573                    </div>
574                </div>
575            </div>
576        </div>
577    </div>
578</section>    <!-- Banner END-->
579    <section class="flexibleblocks max-width overflow-hidden">
580                        
581        
582                            <div class="flexibleblocks-block ">
583        <section class="textblock max-width">
584    <div class="container">
585        <div class="row">
586            <div class="col-xl-8 mx-auto">
587                <div class="usercontent">
588                    <p>Rydym yn hapus i dderbyn ac ymateb i ohebiaeth yn y Gymraeg. Ni fydd hyn yn arwain at unrhyw oedi. Mae ein holl ddogfennau ar gael yn y Gymraeg a’r Saesneg.</p>
589
590                </div>
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603                                                <div class="testimonial-slideritem">
604                            <div class="testimonial-slideritem-content">
605                                <div class="testimonial-slideritem-quote">
606                                                                            <p>Ar hyn o bryd rydym yn gweld cynnydd sylweddol mewn cwynion newydd sy’n gynamserol neu y tu allan i’n hawdurdodaeth.<br />
607 <br />
608Cofiwch, er mwyn i ni allu ystyried eich cwyn, mae angen i chi sicrhau:<br />
609 <br />
6101) eich bod wedi cwyno yn gyntaf i'r sefydliad rydych chi'n anhapus yn ei gylch<br />
6112) bod eich cwyn yn ymwneud â sefydliad y gallwn ymchwilio iddo (gweler mwy o fanylion ar ein tudalen ‘Sefydliadau y gallwch gwyno i ni amdanynt’)<br />
612 <br />
613Mae'n annhebygol iawn y byddwn yn gallu eich helpu oni bai eich bod yn cwblhau'r ddau gam hyn.</p>
614                                                                    </div>
615                                                            </div>
616                                                    </div>
617                                            </div>
618                </section>
619            </div>
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622</div>
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624        <div class="flexibleblocks-block ">
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626    <div class="col-12 mx-auto">
627        <div class="signpostblock">
628            <div class="row">
629                <div class="col-lg-6">
630                    <header class="signpostblock-header">
631                                                    <h2 class="h1 signpostblock">Beth os rydw i eisiau cwyno mewn iaith arall?</h2>
632                                                                            <div class="signpostblock-description">
633                                <p>Gallwn eich cefnogi os dymunwch ddefnyddio iaith arall wrth gyfathrebu â ni.</p>
634                            </div>
635                                                                    </header>
636                </div>
637                <div class="col-lg-6">
638                                            <div class="signpostblock-list">
639                                                                                                <a href="https://www.ombwdsmon.cymru/gwneud-cwyn/sut-y-gallwn-ni-eich-helpu-chi-i-ddefnyddio-ein-gwasanaeth/witamy-w-usludze-rzecznika-praw-obywatelskich-ombudsman/ " class="signpostblock-item">
640                                        <span class="signpostblock-item-title">
641                                            Witamy w usłudze Rzecznika Praw Obywatelskich (Ombudsman)
642                                        </span>
643                                    </a>
644                                                                                                                            <a href="https://www.ombwdsmon.cymru/gwneud-cwyn/sut-y-gallwn-ni-eich-helpu-chi-i-ddefnyddio-ein-gwasanaeth/bun-venit-la-ombudsman/ " class="signpostblock-item">
645                                        <span class="signpostblock-item-title">
646                                            Bun venit la Ombudsman
647                                        </span>
648                                    </a>
649                                                                                                                            <a href="https://www.ombwdsmon.cymru/gwneud-cwyn/sut-y-gallwn-ni-eich-helpu-chi-i-ddefnyddio-ein-gwasanaeth/%d9%85%d8%b1%d8%ad%d8%a8%d9%8b%d8%a7-%d8%a8%d9%83-%d9%81%d9%8a-%d8%ae%d8%af%d9%85%d8%a9-%d8%a3%d9%85%d9%8a%d9%86-%d8%a7%d9%84%d9%85%d8%b8%d8%a7%d9%84%d9%85/" class="signpostblock-item">
650                                        <span class="signpostblock-item-title">
651                                            مرحبًا بك في خدمة أمين المظالم
652                                        </span>
653                                    </a>
654                                                                                                                            <a href="https://www.ombwdsmon.cymru/gwneud-cwyn-sut-y-gallwn-ni-eich-helpu-chi-i-ddefnyddio-ein-gwasanaeth-%d8%a7%d9%88%d9%85%d8%a8%da%88%d8%b3%d9%85%db%8c%d9%86-ombudsman-%d9%85%db%8c%da%ba-%d8%ae%d9%88%d8%b4-%d8%a2%d9%85%d8%af%db%8c/" class="signpostblock-item">
655                                        <span class="signpostblock-item-title">
656                                            اومبڈسمین (Ombudsman) میں خوش آمدید
657                                        </span>
658                                    </a>
659                                                                                </div>
660                                    </div>
661            </div>
662        </div>
663    </div>
664</div>    </div>
665        <div class="flexibleblocks-block ">
666        <section class="textblock max-width">
667    <div class="container">
668        <div class="row">
669            <div class="col-xl-8 mx-auto">
670                <div class="usercontent">
671                    <h1>Cwynion am ddarparwyr gwasanaeth</h1>
672
673                </div>
674            </div>
675        </div>
676    </div>
677</section>
678    </div>
679        <div class="flexibleblocks-block ">
680        <section class="accordionblock max-width">
681    <div class="container">
682        <div class="row">
683            <div class="col-lg-8 mx-auto">
684                                <div class="accordion Accordion">
685                    <button class="w-100 accordion-head AccordionTrigger d-flex justify-content-between align-items-center __active" id="accordion-button-1731891522-1" aria-controls="accordion-panel-1731891522-1">
686                        Cyn i chi gyflwyno eich cwyn am ddarparwr gwasanaeth
687                    </button>
688                    <div class="accordion-content AccordionContent" id="accordion-panel-1731891522-1" aria-labelledby="accordion-button-1731891522-1">
689                        <div class="usercontent mb-4">
690                            <p>
691                                <p>Gwnewch yn sicr eich bod chi&#8217;n darllen yr wybodaeth isod.  Bydd yn eich helpu i ddeall y materion y gallwn a ni allwn edrych arnynt ac bydd yn esbonio i chi beth fydd yn digwydd i&#8217;ch cwyn. Gallwch hefyd ein ffonio am gyngor (<a href="tel:03007900203">0300 790 0203</a>).</p>
692<table>
693<tbody>
694<tr>
695<td width="226"><img class="alignnone size-medium wp-image-9404" src="https://www.ombwdsmon.cymru/wp-content/uploads/sites/2/2023/11/MAL-CYM-cover-211x300.png" alt="Clawr taflen 'sut i gwyno i ni am wasanaethau cyhoeddus yng Nghymru'" width="211" height="300" /></td>
696<td width="375">
697<p style="padding-left: 40px"><a href="https://www.ombwdsmon.cymru/wp-content/uploads/sites/2/2025/11/Taflen_Sut-i-gwyno-i-ni-am-wasanaethau-cyhoeddus-f-2.pdf">Lawrlwythwch daflen gyda gwybodaeth gyflym a hawdd am ein gwasanaeth cwynion am wasanaethau cyhoeddus [PDF, 328 KB]</a></p>
698</td>
699</tr>
700</tbody>
701</table>
702<p>&nbsp;</p>
703<p><a href="https://www.ombwdsmon.cymru/fact-sheets/cwynion-yn-erbyn-cyrff-cyhoeddus-ein-dull/">Darllenwch mwy am yr hyn a wnawn pan dderbyniwn eich cwyn am ddarparwr gwasanaeth cyhoeddus.</a></p>
704<p><a href="https://www.ombwdsmon.cymru/fact-sheets/cwynion-am-ddarparwyr-gofal-cwynion-am-ddarparwyr-gofal-annibynnol/">Darllenwch mwy am yr hyn y gallwn ymchwilio iddo o ran darparwyr gofal annibynnol.</
704a></p>
705<p>Mae gennym daflenni ffeithiau manwl sy&#8217;n esbonio&#8217;r hyn a allwn ac ni allwn ei wneud feswl pwnc y gwŷn. <a href="https://www.ombwdsmon.cymru/taflenni-ffeithiau-newydd/">Ewch i&#8217;n tudalen taflenni ffeithiau. </a></p>
706<p>Ni allwn edrych i mewn i bob corff yng Nghymru o fewn ein hawdurdod. <a href="https://www.ombwdsmon.cymru/sefydliadau-y-gallwch-gwyno-i-ni-amdanynt/">Ewch i restr fanwl o sefydliadau y gallwch gwyno i ni amdanynt.</a></p>
707
708                            </p>
709                        </div>
710                                                <a href="https://www.ombwdsmon.cymru/wp-content/uploads/sites/2/2025/11/Canllaw-ar-sut-i-gyflwyno-i-ni-cwynion-am-ddarparwyr-gwasanaethau-f-2.pdf" class="button __outline">Lawrlwythwch ein canllaw statudol ar sut i gyflwyno cwyn am ddarparwyr gwasanaeth [PDF, 282 KB]</a>
711                                            </div>
712                </div>
713                                <div class="accordion Accordion">
714                    <button class="w-100 accordion-head AccordionTrigger d-flex justify-content-between align-items-center" id="accordion-button-1731891522-2" aria-controls="accordion-panel-1731891522-2">
715                        Barod i gwyno am ddarparwr gwasanaeth?
716                    </button>
717                    <div class="accordion-content AccordionContent" id="accordion-panel-1731891522-2" aria-labelledby="accordion-button-1731891522-2">
718                        <div class="usercontent mb-4">
719                            <p>
720                                <h4><strong>Os rydych yn penderfynu eich bod yn dymuno cwyno, ewch i’n <a href="https://cwynion.ombwdsmon.cymru/cy/cyn-g%C5%B5yn?_gl=1*10cyxf3*_ga*MTg5MzE4ODcwOC4xNzExMDE1OTAy*_ga_RHY6X4DM35*MTcxNzQ5NTExOC4xLjAuMTcxNzQ5NTExOC42MC4wLjk3NDkzOTk0">ffurflen gwyno ar-lein</a>.</strong></h4>
721<p>Bydd y ffurflen yn eich helpu penderfynu ydy eich cwyn yr un rydym yn gallu edrych arni. Bydd hefyd yn rhoi cymorth i chi adnabod y corff yr ydych yn dymuno cwyno yn ei erbyn. Os yw eich cwyn yn ymwneud â darparwr gofal annibynnol, gofynnwn i chi roi ei fanylion.</p>
722<p>Gallwch hefyd</p>
723<ul>
724<li>argraffu ac anfon eich ffurflen gwyno atom ni:<br />
725<strong><span id="address1">1 Ffordd yr Hen Gae, </span><span id="address2">Pencoed, </span><span id="postcode">CF35 5LJ.</span></strong></li>
726</ul>
727<p style="padding-left: 40px"><a href="https://www.ombwdsmon.cymru/wp-content/uploads/sites/2/2025/11/Ffurflen-gwyno-am-ddarparwr-gwasanaeth-2.1.pdf">Lawrlwythwch ffurflen gwyno am ddarparwr gwasanaeth [PDF, 277KB]</a></p>
728<p style="padding-left: 40px"><a href="https://www.ombwdsmon.cymru/wp-content/uploads/sites/2/2025/02/Ffurflen-cwyno-am-ddarparwr-gwasanaeth-Hawdd-ei-Ddarllen.pdf">Lawrlwythwch ffurflen cwyno am ddarparwr gwasanaeth mewn fformat Hawdd ei Ddarllen [PDF, 700 KB]</a></p>
729<p style="padding-left: 40px">Sicrhewch nad ydych yn plygu, yn styffylu na’n glynu gyda’i gilydd, unrhyw ddogfennau a anfonwch yn y post.</p>
730<ul>
731<li>cwyno i ni dros y ffôn: <strong><span id="phoneNumber">0300 790 0203.</span></strong></li>
732</ul>
733<p style="padding-left: 40px"><a href="https://www.ombwdsmon.cymru/fact-sheets/cwyno-i-ni-dros-y-ffon/">Ewch i wybodaeth pellach am ein proses ar gyfer derbyn cwynion dros y ffôn.</a></p>
734<ul>
735<li>Os rydych yn dymuno gwyno ar ran rhywun arall, bydd rhaid i chi hefyd gwblhau ein ffurflen ganiatâd.</li>
736</ul>
737<p style="padding-left: 40px"><a href="https://www.ombwdsmon.cymru/wp-content/uploads/sites/2/2023/06/Ffurflen-Ganiatad-f-2.docx">Lawrlwythwch ein Ffurflen Ganiatâd [Word doc, 140 KB] </a></p>
738
739                            </p>
740                        </div>
741                                            </div>
742                </div>
743                            </div>
744        </div>
745    </div>
746</section>
747    </div>
748        <div class="flexibleblocks-block ">
749        <section class="textblock max-width">
750    <div class="container">
751        <div class="row">
752            <div class="col-xl-8 mx-auto">
753                <div class="usercontent">
754                    <h1>Cwynion am gynghorwyr lleol</h1>
755
756                </div>
757            </div>
758        </div>
759    </div>
760</section>
761    </div>
762        <div class="flexibleblocks-block ">
763        <section class="accordionblock max-width">
764    <div class="container">
765        <div class="row">
766            <div class="col-lg-8 mx-auto">
767                                <div class="accordion Accordion">
768                    <button class="w-100 accordion-head AccordionTrigger d-flex justify-content-between align-items-center __active" id="accordion-button-202
7681069558-1" aria-controls="accordion-panel-2021069558-1">
769                        Cyn i chi gyflwyno eich cwyn am gynghorydd lleol
770                    </button>
771                    <div class="accordion-content AccordionContent" id="accordion-panel-2021069558-1" aria-labelledby="accordion-button-2021069558-1">
772                        <div class="usercontent mb-4">
773                            <p>
774                                <p>Gwnewch yn sicr eich bod chi&#8217;n darllen yr wybodaeth isod.  Bydd yn eich helpu i ddeall y materion y gallwn a ni allwn edrych arnynt ac bydd yn esbonio i chi beth fydd yn digwydd i&#8217;ch cwyn. Gallwch hefyd ein ffonio am gyngor (<a href="tel:03007900203">0300 790 0203</a>).</p>
775<table>
776<tbody>
777<tr>
778<td width="226"><img class="alignnone size-medium wp-image-9405" src="https://www.ombwdsmon.cymru/wp-content/uploads/sites/2/2023/11/CODE-CYM-cover-212x300.png" alt="Clawr taflen 'sut i gwyno wrthym am ymddygiad cynghorwyr lleol'" width="212" height="300" /></td>
779<td style="padding-left: 40px" width="375"><a href="https://www.ombwdsmon.cymru/wp-content/uploads/sites/2/2026/01/Taflen-Sut-i-gwyno-wrthym-am-ymddygiad-cynghorwyr-lleol-f-2.pdf">Lawrlwythwch daflen gyda gwybodaeth gyflym a hawdd am ein gwasanaeth cwynion am ymddygiad cynghorwyr lleol [PDF, 573 KB]</a></td>
780</tr>
781</tbody>
782</table>
783<p>&nbsp;</p>
784<p dir="LTR"><a href="https://www.ombwdsmon.cymru/taflenni-ffeithiau/cod-ymddygiad-gwybodaeth-gyffredinol/">Darllenwch fwy am pryd a sut y gallwch gwyno i ni am ymddygiad cynghorwyr lleol.</a></p>
785<p dir="LTR"><a href="https://www.ombwdsmon.cymru/fact-sheets/yr-hyn-a-wnawn-pan-dderbyniwn-eich-cwyn-am-ymddygiad-cynghorydd-lleol/">Darllenwch fwy am yr hyn a wnawn pan dderbyniwn eich cwyn am ymddygiad cynghorydd lleol.</a></p>
786<p>Mae gennym daflenni ffeithiau manwl sy&#8217;n esbonio&#8217;r hyn a allwn ac ni allwn ei wneud feswl pwnc y gwŷn. <a href="https://www.ombwdsmon.cymru/taflenni-ffeithiau-newydd/">Ewch i&#8217;n tudalen taflenni ffeithiau. </a></p>
787
788                            </p>
789                        </div>
790                                            </div>
791                </div>
792                                <div class="accordion Accordion">
793                    <button class="w-100 accordion-head AccordionTrigger d-flex justify-content-between align-items-center" id="accordion-button-2021069558-2" aria-controls="accordion-panel-2021069558-2">
794                        Barod i gwyno am gynghorydd lleol?
795                    </button>
796                    <div class="accordion-content AccordionContent" id="accordion-panel-2021069558-2" aria-labelledby="accordion-button-2021069558-2">
797                        <div class="usercontent mb-4">
798                            <p>
799                                <h4><strong>Os rydych yn penderfynu eich bod yn dymuno cwyno, ewch i&#8217;n <a href="https://cwynion.ombwdsmon.cymru/cy/cyn-g%C5%B5yn?_gl=1*10cyxf3*_ga*MTg5MzE4ODcwOC4xNzExMDE1OTAy*_ga_RHY6X4DM35*MTcxNzQ5NTExOC4xLjAuMTcxNzQ5NTExOC42MC4wLjk3NDkzOTk0">ffurflen gwyno ar-lein</a>.</strong></h4>
800<p>Gallwch hefyd</p>
801<ul>
802<li>argraffu ac anfon eich ffurflen gwyno atom ni:<br />
803<strong><span id="address1">1 Ffordd yr Hen Gae, </span><span id="address2">Pencoed, </span><span id="postcode">CF35 5LJ. </span></strong></li>
804</ul>
805<p style="padding-left: 40px"><a href="https://www.ombwdsmon.cymru/wp-content/uploads/sites/2/2025/11/Ffurflen-gwyno-am-gynghorydd-lleol-2.1.pdf">Lawrlwythwch ffurflen gwyno am gynghorydd lleol [PDF, 277 KB]</a></p>
806<p style="padding-left: 40px">Sicrhewch nad ydych yn plygu, yn styffylu na&#8217;n glynu gyda&#8217;i gilydd, unrhyw ddogfennau a anfonwch yn y post.</p>
807
808                            </p>
809                        </div>
810                                            </div>
811                </div>
812                            </div>
813        </div>
814    </div>
815</section>
816    </div>
817        <div class="flexibleblocks-block ">
818        <section class="textblock max-width">
819    <div class="container">
820        <div class="row">
821            <div class="col-xl-8 mx-auto">
822                <div class="usercontent">
823                    <h1>Gwybodaeth arall</h1>
824
825                </div>
826            </div>
827        </div>
828    </div>
829</section>
830    </div>
831        <div class="flexibleblocks-block ">
832        <section class="accordionblock max-width">
833    <div class="container">
834        <div class="row">
835            <div class="col-lg-8 mx-auto">
836                                <div class="accordion Accordion">
837                    <button class="w-100 accordion-head AccordionTrigger d-flex justify-content-between align-items-center" id="accordion-button-1833118968-1" aria-controls="accordion-panel-1833118968-1">
838                        Beth os oes angen help arna i er mwyn cwyno?
839                    </button>
840                    <div class="accordion-content AccordionContent" id="accordion-panel-1833118968-1" aria-labelledby="accordion-button-1833118968-1">
841                        <div class="usercontent mb-4">
842                            <p>
843                                <p>Gallwn ni eich helpu chi i ddefnyddio ein gwasanaeth. <a href="https://www.ombwdsmon.cymru/gwneud-cwyn/sut-y-gallwn-ni-eich-helpu-chi-i-ddefnyddio-ein-gwasanaeth/">Ewch i ragor o wybodaeth am y gefnogaeth sydd ar gael. </a>Gallwch hefyd ein ffonio i ofyn am gefnogaeth (<span id="phoneNumber">0300 790 0203).</span></p>
844
845                            </p>
846                        </div>
847                                            </div>
848                </div>
849                                <div class="accordion Accordion">
850                    <button class="w-100 accordion-head AccordionTrigger d-flex justify-content-between align-items-center" id="accordion-button-1833118968-2" aria-controls="accordion-panel-1833118968-2">
851                        Sut byddwn yn cyfathrebu â chi
852                    </button>
853                    <div class="accordion-content AccordionContent" id="accordion-panel-1833118968-2" aria-labelledby="accordion-button-1833118968-2">
854                        <div class="usercontent mb-4">
855                            <p>
856                                <p>Yn unol â&#8217;n Safonau Gwasanaeth, ceisiwn cyfathrebu â chi&#8217;n effeithiol ar bob adeg. <a href="https://www.ombwdsmon.cymru/fact-sheets/cyfathrebu-am-eich-cwyn/">Ewch i ragor o wybodaeth am sut y byddwn yn cyfathrebu â chi am eich cwyn.</a></p>
857<p>Rydym yn hapus i dderbyn ac ymateb i ohebiaeth yn y Gymraeg. Ni fydd hyn yn arwain at unrhyw oedi. Mae ein holl ddogfennau ar gael yn y Gymraeg a’r Saesneg.</p>
858
859                            </p>
860                        </div>
861                                            </div>
862                </div>
863                                <div class="accordion Accordion">
864                    <button class="w-100 accordion-head AccordionTrigger d-flex justify-content-between align-items-center" id="accordion-button-1833118968-3" aria-controls="accordion-panel-1833118968-3">
865                        Helpwch ni i’ch helpu chi
866                    </button>
867                    <div class="accordion-content AccordionContent" id="accordion-panel-1833118968-3" aria-labelledby="accordion-button-1833118968-3">
868                        <div class="usercontent mb-4">
869                            <p>
870                                <p>Ar adegau anodd neu drafferthus, gall rhai pobl ymddwyn yn groes i’w cymeriad. Efallai y bu amgylchiadau trist neu ofidus yn arwain at y gŵyn. Ni ystyriwn ymddygiad fel un annerbyniol dim ond am fod rhywun yn rymus neu’n benderfynol.</p>
871<p>Credwn y dylai pob achwynydd fod â’r hawl i gael eu clywed, eu deall a’u parchu. Fodd bynnag, mae&#8217;r un hawliau yn berthnasol i’n staff. Felly, disgwyliwn i chi fod yn gwrtais a foesgar wrth ymwneud â ni. Ni fyddem yn cydymddwyn ag ymddygiad ymosodol neu amharchus, nac orchmynion neu ddyfalbarhad afresymol.</p>
872
873                            </p>
874                        </div>
875                                            </div>
876                </div>
877                            </div>
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879    </div>
880</section>
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882                        </section>
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885
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913Gallwch gysylltu â ni yn Gymraeg a byddwn yn ymateb yn Gymraeg. <br />
914Ni fydd hyn yn arwain at oedi wrth ymateb.<br />
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