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64      <p class="eyebrow">Answers</p>
65      <h1>Straight answers on AI implementation</h1>
66      <p class="hub__lede">The questions Australian leaders actually ask about AI, answered in plain English by Zachary King. Watch the answer, read the short version, then see the move to make this week.</p>
67    </header>
68    <section class="hub-group">
69      <h2>Why AI hasn't changed the business yet</h2>
70      <div class="hub-grid">
71        <a class="hub-card" href="/answers/chatgpt-for-emails-nothing-changed/"><img class="hub-card__thumbnail" src="https://i.ytimg.com/vi/ZbEZJ7sc9Jg/hqdefault.jpg" alt="Zachary King answers: ChatGPT for emails, nothing changed" width="480" height="360" loading="lazy"><span class="hub-card__kicker">Answer</span><span class="hub-card__q">My whole leadership team uses ChatGPT for emails but nothing about how the business runs has changed. Why?</span></a>
72        <a class="hub-card" href="/answers/ai-strategy-signed-off-nothing-shipped/"><img class="hub-card__thumbnail" src="https://i.ytimg.com/vi/cbg5jRNaY3s/hqdefault.jpg" alt="Zachary King answers: AI strategy signed off, nothing shipped" width="480" height="360" loading="lazy"><span class="hub-card__kicker">Answer</span><span class="hub-card__q">I signed off an AI strategy six months ago and not one thing has shipped. What normally goes wrong?</span></a>
73        <a class="hub-card" href="/answers/how-to-measure-ai-roi-for-the-board/"><img class="hub-card__thumbnail" src="https://i.ytimg.com/vi/hT0WRGJ4LVk/hqdefault.jpg" alt="Zachary King answers: Answering the board on AI ROI" width="480" height="360" loading="lazy"><span class="hub-card__kicker">Answer</span><span class="hub-card__q">My board keeps asking what we're getting back from AI and I can't answer. Where does that number come from?</span></a>
74        <a class="hub-card" href="/answers/what-ai-can-take-over-from-the-founder/"><img class="hub-card__thumbnail" src="https://i.ytimg.com/vi/fsrZTE8v7mM/hqdefault.jpg" alt="Zachary King answers: What AI can take off the founder" width="480" height="360" loading="lazy"><span class="hub-card__kicker">Answer</span><span class="hub-card__q">Too much of this business still runs out of my own head. Which parts of that can AI realistically take over?</span></a>
75        <a class="hub-card" href="/answers/fix-data-before-ai/"><img class="hub-card__thumbnail" src="https://i.ytimg.com/vi/0rM6Xm4gQag/hqdefault.jpg" alt="Zachary King answers: Messy data across four systems" width="480" height="360" loading="lazy"><span class="hub-card__kicker">Answer</span><span class="hub-card__q">Our data sits across four systems and nobody agrees which one is right. Does that have to be fixed before AI is any use?</span></a>
76        <a class="hub-card" href="/answers/ai-reduce-admin-headcount/"><img class="hub-card__thumbnail" src="https://i.ytimg.com/vi/EM0F9OwLA2A/hqdefault.jpg" alt="Zachary King answers: Admin headcount outpacing revenue" width="480" height="360" loading="lazy"><span class="hub-card__kicker">Answer</span><span class="hub-card__q">We're at 100 staff and admin headcount keeps growing faster than revenue. Where can AI actually cut that?</span></a>
77      </div>
78    </section>
79<section class="hub-group">
80      <h2>How AI implementation actually works</h2>
81      <div class="hub-grid">
82        <a class="hub-card" href="/answers/ai-training-vs-ai-implementation/"><img class="hub-card__thumbnail" src="https://i.ytimg.com/vi/OzChpeZS0L8/hqdefault.jpg" alt="Zachary King answers: AI training vs AI implementation" width="480" height="360" loading="lazy"><span class="hub-card__kicker">Answer</span><span class="hub-card__q">What's the difference between training staff on AI and actually building AI into how a business runs?</span></a>
83        <a class="hub-card" href="/answers/ai-licences-no-workflows/"><img class="hub-card__thumbnail" src="https://i.ytimg.com/vi/wL6zcJ9l90g/hqdefault.jpg" alt="Zachary King answers: AI licences, no workflows" width="480" height="360" loading="lazy"><span class="hub-card__kicker">Answer</span><span class="hub-card__q">We've got AI licences across the business but no workflows running on them. How do we close that gap?</sp

83an></a>
84        <a class="hub-card" href="/answers/what-an-ai-audit-should-deliver/"><img class="hub-card__thumbnail" src="https://i.ytimg.com/vi/WExzzvGiMJI/hqdefault.jpg" alt="Zachary King answers: What an AI audit should deliver" width="480" height="360" loading="lazy"><span class="hub-card__kicker">Answer</span><span class="hub-card__q">What should an AI audit actually give me at the end of it?</span></a>
85        <a class="hub-card" href="/answers/ai-without-developers/"><img class="hub-card__thumbnail" src="https://i.ytimg.com/vi/Vzl-FnW8jUA/hqdefault.jpg" alt="Zachary King answers: AI with no developers on staff" width="480" height="360" loading="lazy"><span class="hub-card__kicker">Answer</span><span class="hub-card__q">We have no developers on staff. Can we still get AI running across sales, ops and finance?</span></a>
86        <a class="hub-card" href="/answers/order-to-roll-out-ai-across-business/"><img class="hub-card__thumbnail" src="https://i.ytimg.com/vi/3UlX3oWY9mc/hqdefault.jpg" alt="Zachary King answers: The right order to roll out AI" width="480" height="360" loading="lazy"><span class="hub-card__kicker">Answer</span><span class="hub-card__q">What's the right order to roll AI out across sales, ops and finance?</span></a>
87        <a class="hub-card" href="/answers/how-long-until-ai-roi/"><img class="hub-card__thumbnail" src="https://i.ytimg.com/vi/JvgYM1UK4Fo/hqdefault.jpg" alt="Zachary King answers: How long until AI pays back" width="480" height="360" loading="lazy"><span class="hub-card__kicker">Answer</span><span class="hub-card__q">We're about to commit real budget to AI. How long before we see money back?</span></a>
88        <a class="hub-card" href="/answers/institutional-knowledge-company-brain/"><img class="hub-card__thumbnail" src="https://i.ytimg.com/vi/lmEBbBaTPWQ/hqdefault.jpg" alt="Zachary King answers: Getting knowledge out of people&#x27;s heads" width="480" height="360" loading="lazy"><span class="hub-card__kicker">Answer</span><span class="hub-card__q">Our institutional knowledge sits in people's heads and scattered files. What has to change before AI can use any of it?</span></a>
89        <a class="hub-card" href="/answers/stop-staff-putting-company-data-into-ai/"><img class="hub-card__thumbnail" src="https://i.ytimg.com/vi/JaQ1ONVA7lE/hqdefault.jpg" alt="Zachary King answers: Stopping shadow AI" width="480" height="360" loading="lazy"><span class="hub-card__kicker">Answer</span><span class="hub-card__q">How do you stop staff putting company data into AI tools with no oversight?</span></a>
90      </div>
91    </section>
92<section class="hub-group">
93      <h2>Choosing the right help</h2>
94      <div class="hub-grid">
95        <a class="hub-card" href="/answers/head-of-ai-vs-embedded-operator/"><img class="hub-card__thumbnail" src="https://i.ytimg.com/vi/bh2lWa-a9Qg/hqdefault.jpg" alt="Zachary King answers: Head of AI or embedded operator" width="480" height="360" loading="lazy"><span class="hub-card__kicker">Answer</span><span class="hub-card__q">Should we hire a Head of AI or bring in someone embedded for a few months?</span></a>
96        <a class="hub-card" href="/answers/ai-workshops-vs-agents-vs-strategy/"><img class="hub-card__thumbnail" src="https://i.ytimg.com/vi/jf_ra3CWCt4/hqdefault.jpg" alt="Zachary King answers: Workshops, agents or strategy decks" width="480" height="360" loading="lazy"><span class="hub-card__kicker">Answer</span><span class="hub-card__q">We keep getting pitched AI workshops, AI agents and AI strategy decks. Which of those actually changes how the business runs?</span></a>
97        <a class="hub-card" href="/answers/ai-agency-build-for-you-vs-train-your-team/"><img class="hub-card__thumbnail" src="https://i.ytimg.com/vi/iz0xJwMAtZc/hqdefault.jpg" alt="Zachary King answers: Build-for-you vs train-your-team" width="480" height="360" loading="lazy"><span class="hub-card__kicker">Answer</span><span class="hub-card__q">What's the difference between an AI agency that builds agents for you and one that trains your team?</span></a>
98        <a class="hub-card" href="/answers/ai-partner-build-or-just-plan/"><img class="hub-card__thumbnail" src="https://i.ytimg.com/vi/memyS7Xj628/hqdefault.jpg" alt="Zachary King answers: Will a partner build, or just plan?" width="480" height="360" loading="lazy"><span class="hub-card__kicker">Answer</span><span class="hub-card__q">How do I tell whether an AI partner will actually build something or just hand us a plan?</span></a>
99        <a class="hub-card" href="/answers/avoid-ai-vendor-lock-in/"><img class="hub-card__thumbnail" src="https://i.ytimg.com/vi/Ep3y-KGGJU4/hqdefault.jpg" alt="Zachary King answers: Avoiding AI vendor lock-in" width="480" height="360" loading="lazy"><span class="hub-card__kicker">Answer</span><span class="hub-card__q">How do I avoid getting locked into a vendor once they've built our AI systems?</span></a>
100        <a class="hub-card" href="/answers/ai-implementation-partner-no-technical-team/"><img class="hub-card__thumbnail" src="https://i.ytimg.com/vi/N7Prx-ZIELg/hqdefault.jpg" alt="Zachary King answers: Choosing a partner with no tech team" width="480" height="360" loading="lazy"><span class="hub-card__kicker">Answer</span><span class="hub-card__q">What should I look for in an AI implementation partner if we have no technical team at all?</span></a>
101      </div>
102    </section>
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