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3954 41.1768 71.1347 41.7468 71.1347V71.1254C42.6401 71.1161 43.3821 71.4152 43.9805 72.0341C44.5884 72.6427 44.8927 73.392 44.8927 74.2913C44.8927 74.8906 44.7594 75.434 44.4844 75.9028V75.9009Z" fill="#2C2E35"></path><path d="M49.779 70.0005V67.7525H48.8186V70.0005H47.1265V70.9465H48.8186V76.0603C48.8186 76.9969 49.0946 77.6055 49.6362 77.9336C50.1779 78.2616 50.9578 78.3082 51.9844 78.1302H52.06C52.06 78.1302 52.06 77.2495 52.06 77.2588H51.9645C51.195 77.3334 50.6335 77.352 50.2819 77.2029C49.9302 77.0528 49.778 76.7257 49.778 76.0603V70.9465H52.059V70.0005H49.778H49.779Z" fill="#2C2E35"></path><defs><linearGradient id="logo-grad-v-0-0" x1="11.2787" y1="38.488" x2="47.2827" y2="28.9912" gradientUnits="userSpaceOnUse"><stop stop-color="#2D86FF"></stop><stop offset="1" stop-color="#B567FF"></stop></linearGradient></defs></svg></a><nav class="nav header__nav" data-v-8cea19c2 data-v-c540cd31><a class="nav__item" href="/en#benefits" data-v-c540cd31>Advantages</a><a class="nav__item" href="/en#features" data-v-c540cd31>Features</a><a class="nav__item" href="/en#tariffs" data-v-c540cd31>Tariffs</a><a class="nav__item" href="/en#faq" data-v-c540cd31>FAQ</a></nav><nav class="second-nav" data-v-8cea19c2 data-v-17c62b21><div class="second-nav__list" data-v-17c62b21><a href="https://help.e-chat.tech/en" rel="noopener noreferrer" target="_blank" class="second-nav__list-item" data-v-17c62b21>Knowledge Base</a><svg xmlns="http://www.w3.org/2000/svg" width="5" height="6" viewbox="0 0 5 6" fill="none" data-v-17c62b21 data-v-1282815f><circle cx="2.5" cy="3" r="2.5" fill="#D2D4DA" data-v-1282815f></circle></svg><a href="https://partners.e-chat.tech/en" rel="noopener noreferrer" class="second-nav__list-item" data-v-17c62b21>Partners</a><svg xmlns="http://www.w3.org/2000/svg" width="5" height="6" viewbox="0 0 5 6" fill="none" data-v-17c62b21 data-v-1282815f><circle cx="2.5" cy="3" r="2.5" fill="#D2D4DA" data-v-1282815f></circle></svg><a href="https://e-chat.tech/profile/login" rel="noopener noreferrer" class="second-nav__list-item" data-v-17c62b21>Sign In</a></div><div class="base-dropdown language-dropdown" data-v-17c62b21 data-v-4ed4d5f6 data-v-caf79537><div class="base-dropdown__trigger" role="button" aria-expanded="false" aria-haspopup="true" aria-controls="v-0-1" data-v-caf79537><!--[--><span class="base-dropdown__label" data-v-caf79537>en <svg class="base-dropdown__arrow" xmlns="http://www.w3.org/2000/svg" width="12" height="12" viewBox="0 0 12 12" fill="none" data-v-caf79537><path d="M3.5 5L6 7.5L8.5 5" stroke="currentColor" stroke-linecap="round" stroke-linejoin="round" data-v-caf79537></path></svg></span><!--]--></div><!--teleport start--><!--teleport end--></div></nav></div></div></header><main class="" data-v-9f0a6202><!--[--><div class="secondary-pages" data-v-3b6dbc1f><div class="container" data-v-3b6dbc1f><h1 class="text-center" data-v-3b6dbc1f>PRIVACY POLICY</h1><p class="text-center" data-v-3b6dbc1f>Last updated: April 27, 2026</p><h3 data-v-3b6dbc1f>1. GENERAL PROVISIONS</h3><div class="tabulated-text" data-v-3b6dbc1f><p data-v-3b6dbc1f>1.1. This Privacy Policy (hereinafter referred to as the âPolicyâ) defines the procedure and conditions for processing the personal data of Users within the framework of the use of the Service.</p><p data-v-3b6dbc1f>1.2. The Policy applies to all personal data processed by the Contractor in connection with providing access to the Service, regardless of the method of the Userâs interaction with the Service (via the Website, integrations, third-party platforms, or other technical means).</p><p data-v-3b6dbc1f>1.3. The processing of personal data is carried out by the Contractor in accordance with the <!--[--><a href="/en/user-agreement" class="" data-v-3b6dbc1f>TERMS OF SERVICE</a><!--]-->, this Policy, the <!--[--><a href="/en/data-processing-agreement" class="" data-v-3b6dbc1f>Data Processing Agreement (DPA)</a><!--]-->, and the requirements of applicable legislation in the field of personal data protection.</p><p data-v-3b6dbc1f>1.4. This Policy does not regulate the processing of personal data by third parties, including third-party platforms, messengers, payment services, or other service providers integrated
39with the Service by the User. The processing of such data is governed by the terms and policies of the relevant third parties.</p><p data-v-3b6dbc1f>1.5. In the event of any discrepancy between the provisions of this Policy and the terms of the <!--[--><a href="/en/user-agreement" class="" data-v-3b6dbc1f>TERMS OF SERVICE</a><!--]--> or <!--[--><a href="/en/data-processing-agreement" class="" data-v-3b6dbc1f>Data Processing Agreement (DPA)</a><!--]-->, the provisions of the relevant document shall apply, taking into account its subject matter.</p></div><h3 data-v-3b6dbc1f>2. ROLES OF THE PARTIES</h3><div class="tabulated-text" data-v-3b6dbc1f><p data-v-3b6dbc1f>2.1. As part of the provision of the Service and the processing of personal data, the User determines the purposes and methods of processing personal data that are processed when using the Service and acts as a personal data controller.</p><p data-v-3b6dbc1f>2.2. The Contractor processes personal data solely to ensure the functioning of the Service and the provision of Services and acts as a personal data processor, unless otherwise directly follows from the nature of the relevant data or the requirements of applicable law.</p><p data-v-3b6dbc1f>2.3. With regard to personal data that the Contractor processes independently for its own purposes (in particular, administration of the Service, payment accounting, user support, compliance with legal requirements), the Contractor acts as an independent controller of personal data.</p><p data-v-3b6dbc1f>2.4. To the extent that the Contractor acts as a controller of personal data, processing is carried out on the basis of the execution of the contract, execution by legal entities duties and/or legitimate interests of the Contractor in accordance with the applicable legislation.</p><p data-v-3b6dbc1f>2.5. The User guarantees that they have all the necessary legal grounds for collecting, using, and transferring personal data of third parties within the context of using the Service, including the use of the Voice Call Functionality and third-party integrations.</p><p data-v-3b6dbc1f>2.6. The relationship between the Parties to the processing of personal data in the capacity of controller and processor is additionally regulated by the <!--[--><a href="/en/data-processing-agreement" class="" data-v-3b6dbc1f>Data Processing Agreement (DPA)</a><!--]-->, which is an integral part of the contractual documentation.</p></div><h3 data-v-3b6dbc1f>3. CATEGORIES OF PERSONAL DATA</h3><div class="tabulated-text" data-v-3b6dbc1f><p data-v-3b6dbc1f>3.1. As part of the provision of the Service, the Contractor may process the following categories of personal data of Users and third parties whose data is processed by the User when using the Service.</p><p data-v-3b6dbc1f>3.2. Account details:</p><ul data-v-3b6dbc1f><li data-v-3b6dbc1f>first and last name;</li><li data-v-3b6dbc1f>email address;</li><li data-v-3b6dbc1f>phone number;</li><li data-v-3b6dbc1f>information about the account, user role, and Service settings.</li></ul><p data-v-3b6dbc1f>3.3. Payment and financial details:</p><ul data-v-3b6dbc1f><li data-v-3b6dbc1f>information about the selected tariff plan;</li><li data-v-3b6dbc1f>status and history of payments;</li><li data-v-3b6dbc1f>transaction identifiers.</li></ul><p data-v-3b6dbc1f>In this case, the Contractor does not save full payment details (payment card data), unless otherwise expressly provided by the terms of the payment service.</p><p data-v-3b6dbc1f>3.4. Technical and operational data:</p><ul data-v-3b6dbc1f><li data-v-3b6dbc1f>IP address;</li><li data-v-3b6dbc1f>browser type, device and operating system;</li><li data-v-3b6dbc1f>log files;</li><li data-v-3b6dbc1f>data on the use of the functional capabilities of the Service;</li><li data-v-3b6dbc1f>error, crash, and performance data.</li></ul><p data-v-3b6dbc1f>3.5. Data processed within the Voice Call Functionality:</p><ul data-v-3b6dbc1f><li data-v-3b6dbc1f>voice call metadata (date, time, duration, status);</li><li data-v-3b6dbc1f>audio data and related technical files, if created or made available through the use of third-party platforms or integrations.</li></ul><p data-v-3b6dbc1f>The Contractor does not determine the content of voice calls and does not control the
39ir legality by the User.</p><p data-v-3b6dbc1f>3.6. Data related to the use of integrations and third-party services:</p><ul data-v-3b6dbc1f><li data-v-3b6dbc1f>account identifiers in third-party platforms;</li><li data-v-3b6dbc1f>access tokens and technical keys (in encrypted or restricted form);</li><li data-v-3b6dbc1f>data transferred between the Service and third-party systems at the initiative of the User.</li></ul><p data-v-3b6dbc1f>3.7. Cookies and similar technologies data:</p><ul data-v-3b6dbc1f><li data-v-3b6dbc1f>session ID;</li><li data-v-3b6dbc1f>user settings;</li><li data-v-3b6dbc1f>analytical and technical data collected using cookies or similar technologies in accordance with the section of this Policy.</li></ul><p data-v-3b6dbc1f>3.8. The Contractor does not intend to process special categories of personal data (sensitive data), unless otherwise directly follows from the Userâs actions or legal requirements.</p><p data-v-3b6dbc1f>3.9. The User undertakes not to transfer to the Contractor personal data, the processing of which is prohibited or restricted by law, without the existence of appropriate legal grounds.</p></div><h3 data-v-3b6dbc1f>4. PURPOSE OF PERSONAL DATA PROCESSING</h3><div class="tabulated-text" data-v-3b6dbc1f><p data-v-3b6dbc1f>4.1. The Contractor processes personal data exclusively for specific, legitimate, and justified purposes within the limits necessary to provide and ensure the functioning of the Service.</p><p data-v-3b6dbc1f>4.2. Personal data is processed for the purpose of:</p><ul data-v-3b6dbc1f><li data-v-3b6dbc1f>User registration in the Service, account creation and administration;</li><li data-v-3b6dbc1f>provision of Services and ensuring access to the functionality of the Service;</li><li data-v-3b6dbc1f>fulfillment of the terms of the <!--[--><a href="/en/user-agreement" class="" data-v-3b6dbc1f>Agreement</a><!--]--> and related documents;</li><li data-v-3b6dbc1f>payment processing, invoicing and tariff administration;</li><li data-v-3b6dbc1f>providing technical support, troubleshooting and improving the quality of the Service;</li><li data-v-3b6dbc1f>ensuring the security of the Service, preventing fraud, unauthorized access or abuse;</li><li data-v-3b6dbc1f>compliance with legal requirements and legal requests of authorized bodies.</li></ul><p data-v-3b6dbc1f>4.3. Data processed within the Voice Call Functionality may be used solely for technical purposes, in particular for:</p><ul data-v-3b6dbc1f><li data-v-3b6dbc1f>ensuring the operability of the relevant functions of the Service;</li><li data-v-3b6dbc1f>diagnostics and troubleshooting of technical faults;</li><li data-v-3b6dbc1f>analysis of incorrect operation of integrations or third-party platforms.</li></ul><p data-v-3b6dbc1f>4.4. The Contractor does not use data to determine the content of communications of the User or third parties.</p><p data-v-3b6dbc1f>4.5. Technical data, cookies and similar technologies are used for the following purposes:</p><ul data-v-3b6dbc1f><li data-v-3b6dbc1f>ensuring the correct operation of the Service;</li><li data-v-3b6dbc1f>saving user settings;</li><li data-v-3b6dbc1f>analytics of the use of the Service and improvement of its functionality;</li><li data-v-3b6dbc1f>ensuring information security.</li></ul><p data-v-3b6dbc1f>4.6. Personal data shall not be processed by the Contractor in a manner incompatible with the stated purposes, unless otherwise provided by this Policy or the requirements of current legislation.</p><p data-v-3b6dbc1f>4.7. The Contractor may send the User informational messages related to the operation of the Service, updates, changes to terms, and new or improved functionality. Such messages do not constitute third-party advertising and are intended to inform the User about the use of the Service.</p><p data-v-3b6dbc1f>4.8. The processing of personal data is carried out on the grounds provided for by applicable law, in particular:</p><ul data-v-3b6dbc1f><li data-v-3b6dbc1f>to fulfill the <!--[--><a href="/en/user-agreement" class="" data-v-3b6dbc1f>Agreement</a><!--]--> and provide the Services;</li><li data-v-3b6dbc1f>to fulfill the legal obligations imposed on the Contractor;</li><li data-v-3b6dbc1f>within the framework of the legitimate interest of the Contractor, provided that such interest does not violate the rights and freedoms of personal data subjects;</li><li data-v-3b6dbc1f>based on the consent of the personal data subject â in cases where such consent is directly required by law.</li></ul></div><h3 data-v-3b6dbc1f>5. COOKIES AND TRACKING TECHNOLOGIES</h3><div class="tabulated-text" data-v-3b6dbc1f><p data-v-3b6dbc1f>5.1. The Website and/or Service may use cookies and other similar technologies to collect technical information to ensure proper functioning, security and stable operation of the Service.</p><p data-v-3b6dbc1f>5.2. Cookies may be used to:</p><ul data-v-3b6dbc1f><li data-v-3b6dbc1f>ensure the correct operation of the Site and Service;</li><li data-v-3b6dbc1f>save user technical settings;</li><li data-v-3b6dbc1f>collect anonymized analytical and statistical data on the use of the Service;</li><li data-v-3b6dbc1f>improve functionality and security.</li></ul><p data-v-3b6dbc1f>5.3. The Website and Service may use web analytics services and other technical tools from third parties that process technical data in accordance with their own privacy policies and terms of use.</p><p data-v-3b6dbc1f>5.4. The User has the right to independently restrict or prohibit the use of cookies by changing the settings of the browser or device.</p><p data-v-3b6dbc1f>
395.5. Where required by applicable law, non-essential cookies are used solely on the basis of user consent.</p><p data-v-3b6dbc1f>5.6. Restricting or disabling cookies may result in some functionality of the Site or Service not functioning properly.</p><p data-v-3b6dbc1f>5.7. Essential (technically necessary) cookies are used without receiving separate consent of the User, since it is necessary to ensure the operation of the Website and Service.</p></div><h3 data-v-3b6dbc1f>6. VOICE CALLS</h3><div class="tabulated-text" data-v-3b6dbc1f><p data-v-3b6dbc1f>6.1. The Service may support voice calling functionality implemented using third-party messengers, platforms, or third-party software solutions.</p><p data-v-3b6dbc1f>6.2. The Contractor does not provide its own communication channel, does not operate as an operator or telecommunications provider, and does not determine the rules, conditions, or legality of making voice calls.</p><p data-v-3b6dbc1f>6.3. The User shall independently ensure compliance with the requirements of applicable legislation regarding the protection of personal data, confidentiality of communications, and the notification of participants in voice calls, including in cases where such calls may be recorded.</p><p data-v-3b6dbc1f>6.4. The Contractor does not control the content of voice calls, their participants, duration, or the procedure for storing or using audio data, unless otherwise expressly provided in the terms of the Service.</p><p data-v-3b6dbc1f>6.5. For purely technical purposes, in particular to ensure the operability of the Service, troubleshoot technical failures, or provide technical support, the Contractor may have limited technical access to audio data generated through the use of the Voice Call Functionality, provided that such data is accessible in accordance with the architecture of the Service or the integrations used.</p><p data-v-3b6dbc1f>6.6. When processing such data, the Contractor acts in accordance with the Privacy Policy and <!--[--><a href="/en/data-processing-agreement" class="" data-v-3b6dbc1f>Data Processing Agreement (DPA)</a><!--]-->.</p></div><h3 data-v-3b6dbc1f>7. TRANSFER OF PERSONAL DATA TO THIRD PARTIES AND CROSS-BORDER TRANSFER</h3><div class="tabulated-text" data-v-3b6dbc1f><h4 data-v-3b6dbc1f>7.1. General Provisions</h4><div class="tabulated-text" data-v-3b6dbc1f><p data-v-3b6dbc1f>7.1.1. The Contractor may transfer personal data to third parties only to the extent necessary to provide, support, and ensure the functioning of the Service in accordance with this Policy, the <!--[--><a href="/en/user-agreement" class="" data-v-3b6dbc1f>TERMS OF SERVICE</a><!--]-->, and the <!--[--><a href="/en/data-processing-agreement" class="" data-v-3b6dbc1f>Data Processing Agreement (DPA)</a><!--]-->.</p><p data-v-3b6dbc1f>7.1.2. The transfer of personal data is carried out on a legal basis, in compliance with the principles of minimization, target limitation, and an appropriate level of protection of personal data.</p></div><h4 data-v-3b6dbc1f>7.2. Categories of third parties</h4><div class="tabulated-text" data-v-3b6dbc1f><p data-v-3b6dbc1f>7.2.1. Personal data may be transferred to the following categories of third parties:</p><ul data-v-3b6dbc1f><li data-v-3b6dbc1f>hosting, server and cloud infrastructure providers;</li><li data-v-3b6dbc1f>payment services and financial providers;</li><li data-v-3b6dbc1f>providers of technical support and infrastructure services;</li><li data-v-3b6dbc1f>providers of integrations and third-party platforms used by the User;</li><li data-v-3b6dbc1f>providers of voice calling and communications solutions (when using the relevant functionality).</li></ul></div><h4 data-v-3b6dbc1f>7.3. Status of third parties</h4><div class="tabulated-text" data-v-3b6dbc1f><p data-v-3b6dbc1f>7.3.1. Depending on the nature of the processing of personal data, third parties may act as:</p><ul data-v-3b6dbc1f><li data-v-3b6dbc1f>personal data processors (sub-processors) of the Contractor; or</li><li data-v-3b6dbc1f>independent personal data controllers.</li></ul><p data-v-3b6dbc1f>
397.3.2. Where applicable, the processing of personal data by such third parties is governed by their own terms and conditions and privacy policies or separate contractual obligations.</p></div><h4 data-v-3b6dbc1f>7.4. Transfer of data at the initiative of the User</h4><div class="tabulated-text" data-v-3b6dbc1f><p data-v-3b6dbc1f>7.4.1. If the User uses integrations, third-party services or platforms, the connection of which is made at the Userâs initiative, the transfer of personal data to such third parties is carried out at the Userâs risk.</p><p data-v-3b6dbc1f>7.4.2. The User independently ensures that there are legal grounds for the transfer of personal data and compliance with the requirements of applicable legislation.</p></div><h4 data-v-3b6dbc1f>7.5. Cross-border transfer of personal data</h4><div class="tabulated-text" data-v-3b6dbc1f><p data-v-3b6dbc1f>7.5.1. Personal data may be transferred and processed outside the country of location of the User or the Contractor, in particular, in countries where servers, infrastructure providers, or third parties involved in the provision of the Service are located.</p><p data-v-3b6dbc1f>7.5.2. When transferring personal data across borders, the Contractor shall ensure the application of appropriate technical, organizational and contractual measures to protect personal data from unauthorized access, loss or illegal processing.</p><p data-v-3b6dbc1f>7.5.3. Such measures may include standard contractual clauses or other lawful data transfer mechanisms provided by applicable law.</p><p data-v-3b6dbc1f>7.5.4. Cross-border transfer of personal data is carried out in compliance with the requirements of applicable legislation in the field of personal data protection, as well as with the implementation of appropriate legal, organizational and technical measures aimed at ensuring an adequate level of protection of personal data, regardless of the country of their processing.</p></div><p data-v-3b6dbc1f>7.6. The Contractor does not sell Usersâ personal data or transfer it to third parties for marketing purposes other than those intended for or incompatible with the Serviceâs purposes.</p></div><h3 data-v-3b6dbc1f>8. PERSONAL DATA SECURITY</h3><div class="tabulated-text" data-v-3b6dbc1f><p data-v-3b6dbc1f>8.1. The Contractor implements appropriate technical and organizational measures to protect personal data from unauthorized access, loss, destruction, modification, disclosure, or other illegal processing.</p><p data-v-3b6dbc1f>8.2. The safeguards are determined taking into account the nature, scope, context and purposes of processing personal data, as well as potential risks to the rights and freedoms of personal data subjects.</p><p data-v-3b6dbc1f>8.3. In particular, the Contractor may apply the following measures:</p><ul data-v-3b6dbc1f><li data-v-3b6dbc1f>control of access to systems and data;</li><li data-v-3b6dbc1f>authentication and authorization of users and personnel;</li><li data-v-3b6dbc1f>data encryption or other cryptographic protection methods where technically feasible;</li><li data-v-3b6dbc1f>logging and monitoring of technical events;</li><li data-v-3b6dbc1f>regular updating of software and security components.</li></ul><p data-v-3b6dbc1f>8.4. Access to personal data is granted exclusively to employees, contractors or authorized persons of the Contractor for whom such access is necessary in view of the performance of their functions, and who are obliged to comply with confidentiality requirements.</p><p data-v-3b6dbc1f>8.5. In the event of a personal data security breach, the Contractor shall take reasonable measures to minimize possible negative consequences and act in accordance with the requirements of applicable law and the provisions of the <!--[--><a href="/en/data-processing-agreement" class="" data-v-3b6dbc1f>Data Processing Agreement (DPA)</a><!--]-->, if applicable.</p><p data-v-3b6dbc1f>8.6. The User acknowledges that no method of transmitting or storing data on the Internet can guarantee absolute security and agrees that the Contractor cannot guarantee complete protection of personal data from all possible threats not under its reasonable control.</p></div><h3 data-v-3b6dbc1f>9. STORAGE OF PERSONAL DATA</h3><div class="tabulated-text" data-v-3b6dbc1f><p data-v-3b6dbc1f>
399.1. Personal data is stored by the Contractor in a form that allows identification of the subjects of personal data, no longer than necessary to achieve the processing purposes defined by this Policy, the <!--[--><a href="/en/user-agreement" class="" data-v-3b6dbc1f>Agreement</a><!--]--> and the <!--[--><a href="/en/data-processing-agreement" class="" data-v-3b6dbc1f>Data Processing Agreement (DPA)</a><!--]-->, unless otherwise required by applicable law.</p><p data-v-3b6dbc1f>9.2. The storage periods for personal data are determined taking into account:</p><ul data-v-3b6dbc1f><li data-v-3b6dbc1f>the nature and purposes of processing;</li><li data-v-3b6dbc1f>contractual obligations between the Parties;</li><li data-v-3b6dbc1f>legal requirements for storing accounting, financial or technical information;</li><li data-v-3b6dbc1f>the need to protect the rights and legitimate interests of the Contractor.</li></ul><p data-v-3b6dbc1f>9.3. Personal data processed by the Contractor in its capacity as a personal data processor shall be stored in accordance with the Userâs instructions and the terms of the <!--[--><a href="/en/data-processing-agreement" class="" data-v-3b6dbc1f>Data Processing Agreement (DPA)</a><!--]-->, unless otherwise provided by law.</p><p data-v-3b6dbc1f>9.4. After the processing purposes have been achieved or upon termination of contractual relations, personal data shall be subject to deletion, anonymization, or other means of cessation of processing, unless their further storage is required by law.</p><p data-v-3b6dbc1f>9.5. Technical logs, backups, and system data may be retained for a limited period of time to ensure the stability, security, and recovery of the Service, subject to appropriate security measures.</p><p data-v-3b6dbc1f>9.6. Data stored in third-party services or platforms as part of integrations is stored in accordance with the policies and terms of those third parties, for which the Contractor is not responsible.</p></div><h3 data-v-3b6dbc1f>10. RIGHTS OF PERSONAL DATA SUBJECTS</h3><div class="tabulated-text" data-v-3b6dbc1f><p data-v-3b6dbc1f>10.1. Personal data subjects have the rights provided for by applicable legislation in the field of personal data protection, in particular the right to:</p><ul data-v-3b6dbc1f><li data-v-3b6dbc1f>receive information about the processing of their personal data;</li><li data-v-3b6dbc1f>access their personal data;</li><li data-v-3b6dbc1f>request correction of inaccurate or outdated personal data;</li><li data-v-3b6dbc1f>demand the deletion of personal data or restriction of their processing in cases provided for by law;</li><li data-v-3b6dbc1f>object to the processing of personal data on the grounds specified by law;</li><li data-v-3b6dbc1f>revoke the consent provided to the processing of personal data if the processing is carried out on the basis of consent;</li><li data-v-3b6dbc1f>file complaints with authorized bodies for the protection of personal data.</li></ul><p data-v-3b6dbc1f>10.2. The rights of personal data subjects are exercised taking into account the roles of the Parties:</p><ul data-v-3b6dbc1f><li data-v-3b6dbc1f>if the Contractor acts as a processor of personal data, requests from personal data subjects are processed in accordance with the Userâs instructions and the terms of the <!--[--><a href="/en/data-processing-agreement" class="" data-v-3b6dbc1f>Data Processing Agreement (DPA)</a><!--]-->;</li><li data-v-3b6dbc1f>if the Contractor acts as a personal data controller, it independently reviews and processes relevant requests within the framework of the requirements of applicable legislation.</li></ul><p data-v-3b6dbc1f>10.3. Requests for the exercise of rights of personal data subjects may be sent to the Contractor via the contact information specified in the <!--[--><a href="/en/user-agreement" class="" data-v-3b6dbc1f>Agreement</a><!--]--> or the Website, or by other available means determined by the Contractor. The Contractor may request additional information to confirm the applicantâs identity if necessary to protect personal data.</p><p data-v-3b6dbc1f>10.4. The Contractor shall consider requests from personal data subjects within a reasonable timeframe and in the manner prescribed by applicable law, taking into account the nature of the request and the Contractorâs role in the processing.</p><p data-v-3b6dbc1f>10.5. The exercise of the rights of personal data subjects may be limited in cases and to the extent expressly provided for by applicable law, in particular to ensure security, fulfill legal obligations, or protect the rights and legitimate interests of the Contractor and third parties.</p></div><h3 data-v-3b6dbc1f>11. CHANGES TO THE PRIVACY POLICY</h3><div class="tabulated-text" data-v-3b6dbc1f><p data-v-3b6dbc1f>11.1. The Contractor reserves the right to unilaterally amend and supplement this Privacy Policy for the purpose of updating it, in particular in connection with changes in the functionality of the Service, the requirements of applicable legislation, or personal data processing practices.</p><p data-v-3b6dbc1f>11.2. The updated version of the Privacy Policy comes into force from the moment it is posted on the Website, unless otherwise expressly provided by the terms of the version or the requirements of applicable law.</p><p data-v-3b6dbc1f>11.3. In the event of significant changes affecting the rights and obligations of Users or the nature of the processing of personal data, the Contractor may notify Users by publishing a message on the Service, the Website, or by sending an informational message through available communication channels.</p><p data-v-3b6dbc1f>11.4. Continued use of the Service after the entry into force of the updated version of the Privacy Policy shall be deemed confirmation of the Userâs familiarization with such changes and their acceptance to the extent permitted by applicable law.</p></div></div></div><!--]--></main>
39<p class="footer__copyright" data-v-9f0a6202>Copyright © 2020-2026 All rights reserved.</p><p class="footer__disclaimer" data-v-9f0a6202>Viber is a trademark of Viber Media S.à r.l. Telegram is a trademark of Telegram FZ-LLC. WhatsApp is a trademark of WhatsApp LLC. E-chat is an independent service and is not affiliated with, endorsed by, or sponsored by these companies. All trademarks are the property of their respective owners.</p></div></div><div id="teleports"></div>
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