1<!DOCTYPE html><html lang="ja"><head><meta charSet="utf-8" data-next-head=""/><meta name="viewport" content="initial-scale=1, maximum-scale=1" data-next-head=""/><meta name="description" content="å¤ãããããã¼ã ããå¤ããç¶ãããã¼ã ã«ããã¼ã ãèªåãã¡ã§ç¶ç¶çã«æé·ã§ãããããOcapiãå¤åã®ããã»ã¹ããµãã¼ããã¾ãã" data-next-head=""/><meta name="twitter:card" content="summary" data-next-head=""/><meta property="og:description" content="å¤ãããããã¼ã ããå¤ããç¶ãããã¼ã ã«ããã¼ã ãèªåãã¡ã§ç¶ç¶çã«æé·ã§ãããããOcapiãå¤åã®ããã»ã¹ããµãã¼ããã¾ãã" data-next-head=""/><meta property="og:url" content="/en" data-next-head=""/><meta property="og:type" content="website" data-next-head=""/><meta property="og:image" content="/images/ogp.png" data-next-head=""/><meta property="og:image:width" content="148" data-next-head=""/><meta property="og:image:height" content="148" data-next-head=""/><title data-next-head="">Facilitator's Guide</title><meta name="robots" content="index,follow" data-next-head=""/><meta property="og:title" content="Facilitator's Guide" data-next-head=""/><link rel="preload" href="/_next/static/css/f1dccb8d520f8e9c.css" as="style"/><link rel="stylesheet" href="/_next/static/css/f1dccb8d520f8e9c.css" data-n-g=""/><noscript data-n-css=""></noscript>
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1<style>.data-ant-cssinjs-cache-path{content:"";}</style></head><body><div id="__next"><div style="position:fixed;z-index:9999;top:16px;left:16px;right:16px;bottom:16px;pointer-events:none"></div><div class="ant-layout tw-flex tw-min-h-screen tw-flex-col tw-bg-white css-3obk1w css-var-_R_76_"><header class="tw-sticky tw-top-0 tw-z-sticky tw-bg-transparent tw-transition tw-duration-100"><div class="tw-px-5 md:tw-mx-auto md:tw-max-w-pcContent"><div class="tw-mx-auto tw-h-16 lg:tw-max-w-pcContent tw-flex tw-items-center tw-justify-between"><div class="tw-flex tw-items-center tw-gap-8"><a class="tw-h-8" href="/en"><div loading="lazy" decoding="auto" class="ant-image css-3obk1w css-var-_R_76_ ant-image-css-var" style="width:86px;height:32px"><img decoding="auto" loading="lazy" alt="ocapi" class="ant-image-img css-3obk1w" style="height:32px" src="/images/brand-logo.png" width="86" height="32"/></div></a><nav><ul class="tw-hidden lg:tw-flex lg:tw-items-center lg:tw-text-xs lg:tw-font-bold lg:tw-text-green-900"><li class="tw-px-3"><a class="tw-transition tw-duration-200 hover:tw-text-primary-600" href="/en">Home</a></li><li class="tw-px-3"><a class="tw-transition tw-duration-200 hover:tw-text-primary-600" href="/en/guide">Facilitator's Guide</a></li><li class="tw-px-3"><a class="tw-transition tw-duration-200 hover:tw-text-primary-600" href="/en/pricing">Price</a></li><li class="tw-px-3"><a class="tw-transition tw-duration-200 hover:tw-text-primary-600" href="/en/qa">FAQ</a></li><li class="tw-px-3"><a class="tw-transition tw-duration-200 hover:tw-text-primary-600" href="/en/seminar">Seminars</a></li><li class="tw-px-3"><a class="tw-transition tw-duration-200 hover:tw-text-primary-600" href="/en/resources">Resources</a></li></ul></nav></div><div class="tw-hidden lg:tw-flex lg:tw-items-center lg:tw-gap-2 lg:tw-px-2"><button type="button" class="ant-btn css-3obk1w css-var-_R_76_ ant-btn-text ant-btn-color-default ant-btn-variant-text ant-btn-lg ant-dropdown-trigger"><div class="tw-flex tw-items-center tw-gap-1.5 tw-text-[11px] tw-text-gray-8"><span>Language</span><span role="img" style="font-size:14px" class="anticon"><svg width="1em" height="1em" viewBox="0 0 14 14" fill="currentColor"><path fill-rule="evenodd" clip-rule="evenodd" d="M4.41439 4.55551C4.02386 4.16499 3.46984 4.08584 3.17695 4.37873C2.88406 4.67163 2.9632 5.22565 3.35373 5.61617L6.18215 8.4446C6.42548 8.68792 6.73228 8.81036 6.99984 8.79725C7.26749 8.81051 7.57449 8.68807 7.81794 8.44462L10.6464 5.61619C11.0369 5.22567 11.116 4.67165 10.8231 4.37875C10.5302 4.08586 9.97623 4.16501 9.5857 4.55553L7.00006 7.14118L4.41439 4.55551Z"></path></svg></span></div></button><a class="tw-rounded-lg tw-bg-green-100 tw-px-5 tw-py-3 tw-text-xs tw-font-bold tw-text-primary-600 hover:tw-bg-green-400 hover:tw-text-primary-600" href="/en/login">Login</a><a class="tw-rounded-lg tw-bg-primary-600 tw-px-5 tw-py-3 tw-text-xs tw-font-bold tw-text-white hover:tw-bg-green-700 hover:tw-text-white" href="/en/signup">Create a Free Account</a></div><div class="tw-flex tw-items-center tw-gap-4 lg:tw-hidden"><a class="" href="/en/login"><button type="button" class="ant-btn css-3obk1w css-var-_R_76_ ant-btn-primary ant-btn-color-primary ant-btn-variant-solid"><span>Login</span></button></a><div><button type="button" class="ant-btn css-3obk1w css-var-_R_76_ ant-btn-default ant-btn-color-default ant-btn-variant-outlined ant-btn-icon-only"><span class="ant-btn-icon"><span role="img" aria-label="menu" style="font-size:14px" class="anticon anticon-menu"><svg viewBox="64 64 896 896" focusable="false" data-icon="menu" width="1em" height="1em" fill="currentColor" aria-hidden="true"><path d="M904 160H120c-4.4 0-8 3.6-8 8v64c0 4.4 3.6 8 8 8h784c4.4 0 8-3.6 8-8v-64c0-4.4-3.6-8-8-8zm0 624H120c-4.4 0-8 3.6-8 8v64c0 4.4 3.6 8 8 8h784c4.4 0 8-3.6 8-8v-64c0-4.4-3.6-8-8-8zm0-312H120c-4.4 0-8 3.6-8 8v64c0 4.4 3.6 8 8 8h784c4.4 0 8-3.6 8-8v-64c0-4.4-3.6-8-8-8z"></path></svg></span></span></button></div></div></div></div></header><main class="ant-layout-content tw-w-full tw-flex-1 css-3obk1w"><div class="tw-w-full">
1<section class="tw-bg-green-100 tw-pt-10"><div class="tw-px-5 md:tw-mx-auto md:tw-max-w-pcContent"><div class="tw-text-center tw-text-[13px] tw-font-bold tw-text-primary-600">Ocapi Facilitator's Guide</div><h2 class="tw-text-center tw-text-[28px] tw-font-bold lg:tw-text-[38px]">Facilitator's Guide</h2><p class="tw-mt-6 tw-text-[13px] md:tw-text-center">A step by step guide for effective use of Ocapi, including facilitation tips and discussion materials.</p></div><nav class="tw-mt-8 lg:tw-mx-auto lg:tw-mt-16 lg:tw-max-w-[1024px]"><ol class="tw-flex tw-items-center tw-gap-x-2 tw-overflow-x-auto tw-px-2.5"><li class=""><button class="tw-min-w-[144px] tw-rounded-t-lg tw-px-5 tw-py-2 lg:tw-flex lg:tw-items-center lg:tw-gap-x-3 lg:tw-py-3.5 tw-bg-white" disabled=""><div class="tw-hidden lg:tw-block"><div loading="lazy" decoding="auto" class="ant-image css-3obk1w css-var-_R_76_ ant-image-css-var" style="width:38px;height:38px"><img decoding="auto" loading="lazy" alt="" class="ant-image-img css-3obk1w" style="height:38px" src="/images/guide/step-1.svg" width="38" height="38"/></div></div><div class="tw-flex tw-flex-col tw-items-start tw-text-[13px] tw-text-primary-600"><span class="tw-tracking-[0.12em] lg:tw-text-[10px]">STEP1</span><span class="tw-whitespace-nowrap tw-font-bold">What is Ocapi?</span></div></button></li><li class=""><button class="tw-min-w-[144px] tw-rounded-t-lg tw-px-5 tw-py-2 lg:tw-flex lg:tw-items-center lg:tw-gap-x-3 lg:tw-py-3.5 tw-bg-transparent tw-transition tw-duration-200 hover:tw-bg-green-300"><div class="tw-hidden lg:tw-block"><div loading="lazy" decoding="auto" class="ant-image css-3obk1w css-var-_R_76_ ant-image-css-var" style="width:38px;height:38px"><img decoding="auto" loading="lazy" alt="" class="ant-image-img css-3obk1w" style="height:38px" src="/images/guide/step-2.svg" width="38" height="38"/></div></div><div class="tw-flex tw-flex-col tw-items-start tw-text-[13px] tw-text-primary-600"><span class="tw-tracking-[0.12em] lg:tw-text-[10px]">STEP2</span><span class="tw-whitespace-nowrap tw-font-bold">Output the Report</span></div></button></li><li class=""><button class="tw-min-w-[144px] tw-rounded-t-lg tw-px-5 tw-py-2 lg:tw-flex lg:tw-items-center lg:tw-gap-x-3 lg:tw-py-3.5 tw-bg-transparent tw-transition tw-duration-200 hover:tw-bg-green-300"><div class="tw-hidden lg:tw-block"><div loading="lazy" decoding="auto" class="ant-image css-3obk1w css-var-_R_76_ ant-image-css-var" style="width:38px;height:38px"><img decoding="auto" loading="lazy" alt="" class="ant-image-img css-3obk1w" style="height:38px" src="/images/guide/step-3.svg" width="38" height="38"/></div></div><div class="tw-flex tw-flex-col tw-items-start tw-text-[13px] tw-text-primary-600"><span class="tw-tracking-[0.12em] lg:tw-text-[10px]">STEP3</span><span class="tw-whitespace-nowrap tw-font-bold">Discuss the Report</span></div></button></li><li class=""><button class="tw-min-w-[144px] tw-rounded-t-lg tw-px-5 tw-py-2 lg:tw-flex lg:tw-items-center lg:tw-gap-x-3 lg:tw-py-3.5 tw-bg-transparent tw-transition tw-duration-200 hover:tw-bg-green-300"><div class="tw-hidden lg:tw-block"><div loading="lazy" decoding="auto" class="ant-image css-3obk1w css-var-_R_76_ ant-image-css-var" style="width:38px;height:38px"><img decoding="auto" loading="lazy" alt="" class="ant-image-img css-3obk1w" style="height:38px" src="/images/guide/step-4.svg" width="38" height="38"/></div></div><div class="tw-flex tw-flex-col tw-items-start tw-text-[13px] tw-text-primary-600"><span class="tw-tracking-[0.12em] lg:tw-text-[10px]">STEP4</span><span class="tw-whitespace-nowrap tw-font-bold">Follow-up Meeting</span></div></button></li><li class=""><button class="tw-min-w-[144px] tw-rounded-t-lg tw-px-5 tw-py-2 lg:tw-flex lg:tw-items-center lg:tw-gap-x-3 lg:tw-py-3.5 tw-bg-transparent tw-transition tw-duration-200 hover:tw-bg-green-300"><div class="tw-hidden lg:tw-block"><div loading="lazy" decoding="auto" class="ant-image css-3obk1w css-var-_R_76_ ant-image-css-var" style="width:38px;height:38px"><img decoding="auto" loading="lazy" alt="" class="ant-image-img css-3obk1w" style="height:38px" src="/images/guide/step-5.svg" width="38" height="38"/></div></div><div class="tw-flex tw-flex-col tw-items-start tw-text-[13px] tw-text-primary-600"><span class="tw-tracking-[0.12em] lg:tw-text-[10px]">STEP5</span><span class="tw-whitespace-nowrap tw-font-bold">Ocapi process for Second Time and Then On</span></div></button></li></ol></nav></section><section class="tw-pt-6 md:tw-mx-auto md:tw-max-w-[840px] lg:tw-pt-20"><div class="tw-px-5 md:tw-mx-auto md:tw-max-w-pcContent"><ol class="tw-space-y-10">
1<li class="tw-relative before:lg:tw-absolute before:lg:-tw-bottom-10 before:lg:tw-left-[25px] before:lg:tw-top-[50px] before:lg:tw-w-[1px] before:lg:tw-bg-green-400"><div class="tw-mb-4 tw-flex tw-items-center tw-gap-x-2 lg:tw-mb-9 lg:tw-gap-x-5"><span class="tw-flex tw-h-10 tw-w-10 tw-items-baseline tw-justify-center tw-rounded-full tw-bg-green-300 tw-text-[22px] tw-font-bold tw-leading-10 tw-text-primary-600 lg:tw-h-[50px] lg:tw-w-[50px] lg:tw-leading-[50px]">1</span><h3 class="tw-flex-1 tw-text-[22px] tw-font-bold tw-text-primary-600">Introduction</h3></div><div class="lg:tw-pl-[90px]"><div class="tw-space-y-5"><div class="tw-flex tw-w-full tw-gap-x-4"><div class="tw-w-10 lg:tw-w-20"><div loading="lazy" decoding="auto" class="ant-image css-3obk1w css-var-_R_76_ ant-image-css-var"><img decoding="auto" loading="lazy" alt="" class="ant-image-img css-3obk1w" src="/images/guide/ocapi-hakase.png"/></div></div><div class="tw-relative tw-flex-1 tw-rounded-lg tw-bg-green-100 tw-p-5 tw-whitespace-pre-wrap tw-text-[13px] before:tw-absolute before:-tw-left-10 before:tw-top-4 before:tw-h-4 before:tw-w-10 before:tw-border-[10px] before:tw-border-transparent before:tw-border-r-green-100 lg:tw-text-sm lg:tw-leading-[176%] before:lg:tw-top-12"><p>Hi! Welcome to Ocapi Facilitator's Guide! 2In this guide, I'll introduce each step and tips to help you hold a successful Ocapi discussion with your team. 3 4Ocapi is a web-based service designed to empower teams to continuously improve themselves. Ocapi provides a report visualizing the current condition of your team. By having discussions using the report, you can find actions to make your team better.<span class="tw-text-primary-600"></span><span class="tw-text-primary-600"></span></p></div></div><div class="tw-flex tw-w-full tw-gap-x-4"><div class="tw-w-10 lg:tw-w-20"><div loading="lazy" decoding="auto" class="ant-image css-3obk1w css-var-_R_76_ ant-image-css-var"><img decoding="auto" loading="lazy" alt="" class="ant-image-img css-3obk1w" src="/images/guide/ocapi-hakase.png"/></div></div><div class="tw-relative tw-flex-1 tw-rounded-lg tw-bg-green-100 tw-p-5 tw-whitespace-pre-wrap tw-text-[13px] before:tw-absolute before:-tw-left-10 before:tw-top-4 before:tw-h-4 before:tw-w-10 before:tw-border-[10px] before:tw-border-transparent before:tw-border-r-green-100 lg:tw-text-sm lg:tw-leading-[176%] before:lg:tw-top-12"><p>For an effective discussion, the facilitator should understand the meeting procedure and prepare him/herself beforehand. 5Don't worry about your facilitation skills. Go through this guide and you're good to go! Let's start by getting familiar with Ocapi.<span class="tw-text-primary-600"></span></p></div></div></div></div></li><li class="tw-relative before:lg:tw-absolute before:lg:-tw-bottom-10 before:lg:tw-left-[25px] before:lg:tw-top-[50px] before:lg:tw-w-[1px] before:lg:tw-bg-green-400"><div class="tw-mb-4 tw-flex tw-items-center tw-gap-x-2 lg:tw-mb-9 lg:tw-gap-x-5"><span class="tw-flex tw-h-10 tw-w-10 tw-items-baseline tw-justify-center tw-rounded-full tw-bg-green-300 tw-text-[22px] tw-font-bold tw-leading-10 tw-text-primary-600 lg:tw-h-[50px] lg:tw-w-[50px] lg:tw-leading-[50px]">2</span><h3 class="tw-flex-1 tw-text-[22px] tw-font-bold tw-text-primary-600">Get Familiar with Ocapi</h3></div><div class="lg:tw-pl-[90px]"><div class="tw-space-y-5"><div class="tw-flex tw-w-full tw-gap-x-4"><div class="tw-w-10 lg:tw-w-20"><div loading="lazy" decoding="auto" class="ant-image css-3obk1w css-var-_R_76_ ant-image-css-var"><img decoding="auto" loading="lazy" alt="" class="ant-image-img css-3obk1w" src="/images/guide/ocapi-hakase.png"/></div></div><div class="tw-relative tw-flex-1 tw-rounded-lg tw-bg-green-100 tw-p-5 tw-whitespace-pre-wrap tw-text-[13px] before:tw-absolute before:-tw-left-10 before:tw-top-4 before:tw-h-4 before:tw-w-10 before:tw-border-[10px] before:tw-border-transparent before:tw-border-r-green-100 lg:tw-text-sm lg:tw-leading-[176%] before:lg:tw-top-12"><p>First take a look at these slides; Ocapi at a Glance. You can learn about Ocapi in just two minutes!</p></div></div><div class="tw-text-center tw-text-lg tw-font-bold">Ocapi at a Glance<span class="tw-mx-auto tw-block tw-h-fit tw-w-fit md:tw-mx-auto md:tw-max-w-[480px] md:tw-border-4 md:tw-border-white md:tw-sha
5dow-[0_2px_18px_0_#2f5a400d]"><div loading="lazy" decoding="auto" class="ant-image css-3obk1w css-var-_R_76_ ant-image-css-var"><img decoding="auto" loading="lazy" alt="" class="ant-image-img css-3obk1w" src="/images/guide/slide-en.jpg"/></div></span><div class="tw-mt-4 tw-flex tw-items-center tw-justify-center tw-gap-4"><a href="https://ocapiresources.s3-us-west-2.amazonaws.com/view/ocapi-at-a-glance.pdf" target="_blank" rel="noreferrer" class="tw-inline-flex tw-items-center tw-gap-2 tw-px-6 tw-py-4 tw-rounded tw-bg-green-100 tw-text-sm tw-text-green-600"><span role="img" aria-label="eye" style="font-size:14px" class="anticon anticon-eye"><svg viewBox="64 64 896 896" focusable="false" data-icon="eye" width="1em" height="1em" fill="currentColor" aria-hidden="true"><path d="M942.2 486.2C847.4 286.5 704.1 186 512 186c-192.2 0-335.4 100.5-430.2 300.3a60.3 60.3 0 000 51.5C176.6 737.5 319.9 838 512 838c192.2 0 335.4-100.5 430.2-300.3 7.7-16.2 7.7-35 0-51.5zM512 766c-161.3 0-279.4-81.8-362.7-254C232.6 339.8 350.7 258 512 258c161.3 0 279.4 81.8 362.7 254C791.5 684.2 673.4 766 512 766zm-4-430c-97.2 0-176 78.8-176 176s78.8 176 176 176 176-78.8 176-176-78.8-176-176-176zm0 288c-61.9 0-112-50.1-112-112s50.1-112 112-112 112 50.1 112 112-50.1 112-112 112z"></path></svg></span>View</a><a href="https://ocapiresources.s3-us-west-2.amazonaws.com/download/ocapi-at-a-glance.pdf" download="" class="tw-inline-flex tw-items-center tw-gap-2 tw-px-6 tw-py-4 tw-rounded tw-bg-green-100 tw-text-sm tw-text-green-600"><span role="img" aria-label="download" style="font-size:14px" class="anticon anticon-download"><svg viewBox="64 64 896 896" focusable="false" data-icon="download" width="1em" height="1em" fill="currentColor" aria-hidden="true"><path d="M505.7 661a8 8 0 0012.6 0l112-141.7c4.1-5.2.4-12.9-6.3-12.9h-74.1V168c0-4.4-3.6-8-8-8h-60c-4.4 0-8 3.6-8 8v338.3H400c-6.7 0-10.4 7.7-6.3 12.9l112 141.8zM878 626h-60c-4.4 0-8 3.6-8 8v154H214V634c0-4.4-3.6-8-8-8h-60c-4.4 0-8 3.6-8 8v198c0 17.7 14.3 32 32 32h684c17.7 0 32-14.3 32-32V634c0-4.4-3.6-8-8-8z"></path></svg></span>Download</a></div></div><div class="tw-mt-6 lg:tw-mt-8"><div class="tw-rounded-lg tw-p-5 tw-border-2 tw-border-primary-600"><div class="tw-text-center tw-text-[13px] tw-font-bold tw-text-primary-600 tw-underline tw-decoration-2 tw-underline-offset-4 lg:tw-text-sm lg:tw-leading-[176%]">Points to Remember</div><p class="tw-mt-2.5 tw-whitespace-pre-wrap tw-text-[13px] lg:tw-text-sm lg:tw-leading-[176%]">Ocapi supports the team's self-effort to change toward its desirable state. Change driven by command and control will not last long, for it is caused only as a result of passive actions. 6 7Ocapi aims to develop the team's ability to continuously evolve itself. That is why Ocapi does not provide detailed statistical analysis or quick-and-easy solutions based on comparison with other teams or standards. Instead, the report works as a trigger to help members start thinking about the team's condition. Only by sharing each member's various perceptions of the reality, the team can grow its ability to change itself continuously.</p></div></div></div></div></li><li class="tw-relative before:lg:tw-absolute before:lg:-tw-bottom-10 before:lg:tw-left-[25px] before:lg:tw-top-[50px] before:lg:tw-w-[1px] before:lg:tw-bg-green-400"><div class="tw-mb-4 tw-flex tw-items-center tw-gap-x-2 lg:tw-mb-9 lg:tw-gap-x-5"><span class="tw-flex tw-h-10 tw-w-10 tw-items-baseline tw-justify-center tw-rounded-full tw-bg-green-300 tw-text-[22px] tw-font-bold tw-leading-10 tw-text-primary-600 lg:tw-h-[50px] lg:tw-w-[50px] lg:tw-leading-[50px]">3</span><h3 class="tw-flex-1 tw-text-[22px] tw-font-bold tw-text-primary-600">Review the Steps</h3></div><div class="lg:tw-pl-[90px]"><div class="tw-space-y-5"><div class="tw-flex tw-w-full tw-gap-x-4"><div class="tw-w-10 lg:tw-w-20"><div loading="lazy" decoding="auto" class="ant-image css-3obk1w css-var-_R_76_ ant-image-css-var"><img decoding="auto" loading="lazy" alt="" class="ant-image-img css-3obk1w" src="/images/guide/ocapi-hakase.png"/></div></div><div class="tw-relative tw-flex-1 tw-rounded-lg tw-bg-green-100 t
7w-p-5 tw-whitespace-pre-wrap tw-text-[13px] before:tw-absolute before:-tw-left-10 before:tw-top-4 before:tw-h-4 before:tw-w-10 before:tw-border-[10px] before:tw-border-transparent before:tw-border-r-green-100 lg:tw-text-sm lg:tw-leading-[176%] before:lg:tw-top-12"><p>Are you getting a better idea of what Ocapi is like? 8Let's review the process of Ocapi once again.</p></div></div><div loading="lazy" decoding="auto" class="ant-image css-3obk1w css-var-_R_76_ ant-image-css-var"><img decoding="auto" loading="lazy" alt="" class="ant-image-img css-3obk1w" src="/images/guide/flow-en.svg"/></div><div class="tw-flex tw-w-full tw-gap-x-4"><div class="tw-w-10 lg:tw-w-20"><div loading="lazy" decoding="auto" class="ant-image css-3obk1w css-var-_R_76_ ant-image-css-var"><img decoding="auto" loading="lazy" alt="" class="ant-image-img css-3obk1w" src="/images/guide/ocapi-hakase.png"/></div></div><div class="tw-relative tw-flex-1 tw-rounded-lg tw-bg-green-100 tw-p-5 tw-whitespace-pre-wrap tw-text-[13px] before:tw-absolute before:-tw-left-10 before:tw-top-4 before:tw-h-4 before:tw-w-10 before:tw-border-[10px] before:tw-border-transparent before:tw-border-r-green-100 lg:tw-text-sm lg:tw-leading-[176%] before:lg:tw-top-12"><p>You'll start to see changes in about 6 to 12 months after your discussion. Now, do you think you can't wait that long? 9 10Meaningful change that truly lasts doesn't happen overnight. 11The team's ability to continuously improve itself develops over time. The key is to start from small steps and continue the effort.</p></div></div></div></div></li><li class="tw-relative before:lg:tw-absolute before:lg:-tw-bottom-10 before:lg:tw-left-[25px] before:lg:tw-top-[50px] before:lg:tw-w-[1px] before:lg:tw-bg-green-400 before:lg:tw-bottom-0 after:lg:tw-absolute after:lg:-tw-bottom-0 after:lg:tw-left-[19px] after:lg:tw-h-3 after:lg:tw-w-3 after:lg:tw-rounded-full after:lg:tw-bg-green-400"><div class="tw-mb-4 tw-flex tw-items-center tw-gap-x-2 lg:tw-mb-9 lg:tw-gap-x-5"><span class="tw-flex tw-h-10 tw-w-10 tw-items-baseline tw-justify-center tw-rounded-full tw-bg-green-300 tw-text-[22px] tw-font-bold tw-leading-10 tw-text-primary-600 lg:tw-h-[50px] lg:tw-w-[50px] lg:tw-leading-[50px]">4</span><h3 class="tw-flex-1 tw-text-[22px] tw-font-bold tw-text-primary-600">Create an Account</h3></div><div class="lg:tw-pl-[90px]"><div class="tw-space-y-5"><div class="tw-flex tw-w-full tw-gap-x-4"><div class="tw-w-10 lg:tw-w-20"><div loading="lazy" decoding="auto" class="ant-image css-3obk1w css-var-_R_76_ ant-image-css-var"><img decoding="auto" loading="lazy" alt="" class="ant-image-img css-3obk1w" src="/images/guide/ocapi-hakase.png"/></div></div><div class="tw-relative tw-flex-1 tw-rounded-lg tw-bg-green-100 tw-p-5 tw-whitespace-pre-wrap tw-text-[13px] before:tw-absolute before:-tw-left-10 before:tw-top-4 before:tw-h-4 before:tw-w-10 before:tw-border-[10px] before:tw-border-transparent before:tw-border-r-green-100 lg:tw-text-sm lg:tw-leading-[176%] before:lg:tw-top-12"><p>The first step of Ocapi is creating your account. 12Creating an account only takes three minutes. It's completely free until you create a questionnaire. 13 14Respondents do NOT need an Ocapi account; only the facilitator/administrator needs one.<a class="tw-text-primary-600 tw-underline" href="/en/signup"></a></p></div></div><div class="tw-flex tw-w-full tw-gap-x-4"><div class="tw-w-10 lg:tw-w-20"><div loading="lazy" decoding="auto" class="ant-image css-3obk1w css-var-_R_76_ ant-image-css-var"><img decoding="auto" loading="lazy" alt="" class="ant-image-img css-3obk1w" src="/images/guide/ocapi-hakase.png"/></div></div><div class="tw-relative tw-flex-1 tw-rounded-lg tw-bg-green-100 tw-p-5 tw-whitespace-pre-wrap tw-text-[13px] before:tw-absolute before:-tw-left-10 before:tw-top-4 before:tw-h-4 before:tw-w-10 before:tw-border-[10px] before:tw-border-transparent before:tw-border-r-green-100 lg:tw-text-sm lg:tw-leading-[176%] before:lg:tw-top-12"><p>Once you create your own account, you can start using Ocapi with your team.</p></div></div></div></div></li></ol><div class="tw-mx-auto tw-mt-10 tw-w-[290px]"><p class="tw-mb-2.5 tw-text-center tw-text-[13px] tw-font-bold tw-text-primary-600">Next is creating a questionnaire, responding, and outputting a report.</p><button type="button" class="ant-btn css-3obk1w css-var-_R_76_ ant-btn-primary ant-btn-color-primary ant-btn-variant-solid ant-btn-lg ant-btn-block"><span>See Next Step</span></button></div></div></section></div><section class="tw-mt-8 md:tw-mt-28"><div class="tw-bg-green-300 tw-py-10 tw-text-center md:tw-py-16"><div class="tw-px-5 md:tw-mx-auto md:tw-max-w-pcContent"><div class="md:tw-mx-auto md:tw-flex md:tw-max-w-[1060px] md:tw-items-center md:tw-justify-between"><h1 class="tw-text-[22px] tw-font-bold tw-leading-[160%] md:tw-text-left md:tw-text-[30px] md:tw-leading-[176%]"><span class="tw-text-primary-600"></span>Start your journey to<br class="md:tw-hidden"/><br class="tw-hidden md:tw-block"/>create a better team with<br class="md:tw-hidden tw-hidden"/><br class=""/>your members</h1><div class="md:tw-mr-16"><p class="tw-mt-4 tw-text-xs tw-leading-[170%] tw-text-primary-600 md:tw-text-sm md:tw-leading-[170%]">Take three minutes to create your account. All steps,<br/>including payment and report output, are completed online.</p><div class="tw-mt-4 tw-px-6 md:tw-px-0"><a href="/en/signup"><button class="tw-w-full tw-rounded-md tw-bg-primary-600 tw-py-4 tw-font-bold tw-text-white md:tw-py-5 tw-transition tw-duration-200 hover:tw-bg-primary-600/90">Get Started (Create Free Account)</button></a></div></div></div></div></div></section></main>
14<footer class="tw-bg-green-100 tw-px-6 tw-py-6"><div class="md:tw-mx-auto md:tw-max-w-[1060px]"><nav><ul class="tw-flex tw-flex-wrap tw-justify-center tw-gap-3 md:tw-gap-x-6"><li><a class="tw-text-xs tw-text-gray-7 tw-transition tw-duration-200 hover:tw-text-polarGreen-7 md:tw-text-sm" href="/en">Home</a></li><li><a class="tw-text-xs tw-text-gray-7 tw-transition tw-duration-200 hover:tw-text-polarGreen-7 md:tw-text-sm" href="/en/guide">Facilitator's Guide</a></li><li><a class="tw-text-xs tw-text-gray-7 tw-transition tw-duration-200 hover:tw-text-polarGreen-7 md:tw-text-sm" href="/en/pricing">Price</a></li><li><a class="tw-text-xs tw-text-gray-7 tw-transition tw-duration-200 hover:tw-text-polarGreen-7 md:tw-text-sm" href="/en/qa">FAQ</a></li><li><a class="tw-text-xs tw-text-gray-7 tw-transition tw-duration-200 hover:tw-text-polarGreen-7 md:tw-text-sm" href="/en/seminar">Seminars</a></li><li><a class="tw-text-xs tw-text-gray-7 tw-transition tw-duration-200 hover:tw-text-polarGreen-7 md:tw-text-sm" href="/en/resources">Resources</a></li></ul></nav><div class="tw-mt-6 tw-flex tw-flex-col tw-items-center tw-gap-y-2.5 tw-pt-6 tw-border-t tw-border-gray-5"><div class="tw-w-[150px] md:tw-w-[200px]"><div loading="lazy" decoding="auto" class="ant-image css-3obk1w css-var-_R_76_ ant-image-css-var"><img decoding="auto" loading="lazy" alt="ocapi" class="ant-image-img css-3obk1w" src="/images/brand-logo.png"/></div></div><a target="_blank" rel="noreferrer" class="tw-flex tw-items-center tw-gap-x-2 tw-text-xs tw-text-primary-600 md:tw-text-sm" href="https://www.humanvalue.co.jp/keywords/ocapi/"><span>See the theory and philosophy of Ocapi</span><span role="img" aria-label="right" style="font-size:10px" class="anticon anticon-right"><svg viewBox="64 64 896 896" focusable="false" data-icon="right" width="1em" height="1em" fill="currentColor" aria-hidden="true"><path d="M765.7 486.8L314.9 134.7A7.97 7.97 0 00302 141v77.3c0 4.9 2.3 9.6 6.1 12.6l360 281.1-360 281.1c-3.9 3-6.1 7.7-6.1 12.6V883c0 6.7 7.7 10.4 12.9 6.3l450.8-352.1a31.96 31.96 0 000-50.4z"></path></svg></span></a></div></div></footer><footer class="tw-w-full tw-py-5"><div class="tw-px-5 md:tw-mx-auto md:tw-max-w-pcContent"><div class="tw-flex tw-flex-col-reverse tw-items-center tw-gap-y-3 md:tw-mx-auto md:tw-max-w-pcContent md:tw-flex-row md:tw-justify-between"><span class="tw-text-[11px] tw-text-gray-7">Copyright © 2014 HUMAN VALUE. All rights reserved.</span><div class="tw-flex tw-items-center tw-justify-center tw-gap-x-2"><a target="_blank" rel="noreferrer" class="tw-text-xs tw-text-gray-7" href="https://www.humanvalue.co.jp">Company</a><a class="tw-text-xs tw-text-gray-7" href="/en/privacy">Privacy Policy</a><a class="tw-text-xs tw-text-gray-7" href="/en/tos">Terms of Service</a></div></div></div></footer></div></div>
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Welcome to Ocapi Facilitator's Guide!\nIn this guide, I'll introduce each step and tips to help you hold a successful Ocapi discussion
14with your team.\n\nOcapi is a web-based service designed to empower teams to continuously improve themselves. Ocapi provides a report visualizing the current condition of your team. By having discussions using the report, you can find actions to make your team better.","chunk2":"","chunk3":"","chunk4":"","chunk5":""},"comment2":{"chunk1":"For an effective discussion, the facilitator should understand the meeting procedure and prepare him/herself beforehand.\nDon't worry about your facilitation skills. Go through this guide and you're good to go! Let's start by getting familiar with Ocapi.","chunk2":"","chunk3":""}},"step1_2":{"heading":"Get Familiar with Ocapi","comment1":{"chunk1":"First take a look at these slides; Ocapi at a Glance. You can learn about Ocapi in just two minutes!"},"point":{"heading":"Points to Remember","description":"Ocapi supports the team's self-effort to change toward its desirable state. Change driven by command and control will not last long, for it is caused only as a result of passive actions.\n\nOcapi aims to develop the team's ability to continuously evolve itself. That is why Ocapi does not provide detailed statistical analysis or quick-and-easy solutions based on comparison with other teams or standards. Instead, the report works as a trigger to help members start thinking about the team's condition. Only by sharing each member's various perceptions of the reality, the team can grow its ability to change itself continuously."}},"step1_3":{"heading":"Review the Steps","comment1":{"chunk1":"Are you getting a better idea of what Ocapi is like?\nLet's review the process of Ocapi once again."},"imageSrc":"/images/guide/flow-en.svg","comment2":{"chunk1":"You'll start to see changes in about 6 to 12 months after your discussion. Now, do you think you can't wait that long?\n\nMeaningful change that truly lasts doesn't happen overnight.\nThe team's ability to continuously improve itself develops over time. The key is to start from small steps and continue the effort."}},"step1_4":{"heading":"Create an Account","comment1":{"chunk1":"The first step of Ocapi is creating your account.\nCreating an account only takes three minutes. It's completely free until you create a questionnaire.\n\nRespondents do NOT need an Ocapi account; only the facilitator/administrator needs one.","chunk2":"","chunk3":""},"comment2":{"chunk1":"Once you create your own account, you can start using Ocapi with your team."}},"next":{"description":"Next is creating a questionnaire, responding, and outputting a report.","buttonText":"See Next Step"}},"step2":{"step2_1":{"heading":"Schedule a Meeting","comment1":{"chunk1":"Before creating a questionnaire, have you decided the date for the Ocapi discussion?\nOcapi works as a platform where a team can nurture its ability to have effective discussions and continuously improve itself. In other words, without a discussion you can't make full use of Ocapi.","chunk2":" Before you output the report, make sure to schedule your meeting!","chunk3":""},"point":{"heading":"For a Fruitful Discussion","list":{"item1":{"title":"Time","description":"Try to set aside about two hours for the discussion."},"item2":{"title":"Facilitator","description":"Anybody could be the facilitator. S/he will get a better understanding of the team's change effort by taking on this role. Select somebody who can take full advantage of this opportunity for him/herself and the team. Make sure you share this page with him/her."},"item3":{"title":"Meeting Room","description":"Choose a comfortable room that would encourage an open discussion. It is recommended to set the chairs in a circle with no table or with a round table. Try to avoid classroom-setting."}}},"comment2":{"chunk1":"\"Ocapi at a Glance\" slides will come in handy when you explain the purpose of the meeting to your members.\nYou can also provide the link to the Ocapi website (","chunk2":"https://ocapi.jp/","chunk3":")"}},"step2_2":{"heading":"Create a Questionnaire","comment1":{"chunk1":"Once you set the schedule for the discussion, it's time to prepare for the assessment!\nLet's login to your Ocapi account to create a questionnaire."},"imageSrc":"/images/guide/step2-2-en.jpeg","comment2":{"chunk1":"You can follow the instruction on the screen to set the ","chunk2":"Organization Name, Number of Respondents, and Response Deadline.\n","chunk3":"The ideal size of the organization is the \"smallest unit you work with\" or the \"group which you can take action as a team\". It should be at least three people, preferably 10 to 20, and maximum 30."},"point":{"heading":"How to Send the Link for the Questionnaire","list":{"item1":{"title":"If you have a list of e-mail addresses for all participants...","description":"Check the \"Send e-mails automatically to respondents\". Invitations and reminders including the personal link for each respondent will be sent automatically."},"item2":{"title":"If you do not have everybody's e-mail address, or if you prefer setting a single link for everybody...","description":"Keep the \"Send e-mails automatically to respondents\" unchecked. A single link for the questionnaire will be generated. You need to share this link to the respondents on your own."}}
14}},"step2_3":{"heading":"Payment","comment1":{"chunk1":"Complete the payment to save the assessment. The fee is calculated by the number of respondents."},"imageSrc":"/images/guide/step2-3-en.jpeg","point":{"heading":"Payment Method","description":"500JPY per respondents, 30,000JPY per attribute for Optional Report Function will be charged to save the assessment.\n\nUse a credit card to complete the payment through PayPal. For more details on payment, check the Price page."}},"step2_4":{"heading":"Invitation to Participate","comment1":{"chunk1":"Now, let's invite your members to respond to the questionnaire.\nThey can respond on their computers or mobile devices."},"imageSrc":"/images/guide/step2-4-en.jpeg"},"step2_5":{"heading":"Output the Report","comment1":{"chunk1":"Have all your members finished responding? Then, outputting the report is your next step.\n\nDon't share the report with your members yet.\nBefore that, we'll prepare for the discussion.\n\nMake sure to read through Step 3 at least a couple of days before the discussion."}},"next":{"description":"","buttonText":"See Next Step"}},"step3":{"step3_1":{"heading":"Read through the Guide for Discussion Carefully","comment1":{"chunk1":"Let's start preparing for the discussion.\n\nDownload the ","chunk2":"Guide for Discussion (PDF) ","chunk3":"from the link below. Read the guide carefully to understand the steps, procedures, and points for a fruitful discussion. The guide also includes ","chunk4":"tips to interpret the report and to create a comfortable space.\n","chunk5":"There's no need to memorize the whole guide. The Slides for Discussion largely supports the process of he discussion.\n\nFacilitation has a large impact on the quality of the discussion. Make adjustments so that the discussion fits better with the situation of your team."},"point":{"heading":"Points to Remember","list":{"item1":{"title":"","description":"In the very first discussion, members may need help on what to comment or how to read the report. It helps if the facilitator reads the guide beforehand and knows what to expect from the discussion."},"item2":{"title":"","description":"It's critical to make sure nobody draws a conclusion on his/her own, or blames somebody as the cause for the problems.Ocapi works best when people can voice their ideas and opinions regardless of rank or position."}}}},"step3_2":{"heading":"Download the Slides for Discussion","comment1":{"chunk1":"The facilitator will use the slides and the Guide for Discussion during the discussion. The slides guide the discussion and provide tips for each step."}},"step3_3":{"heading":"Share the Outline of Ocapi","comment1":{"chunk1":"If you haven't shared the outline of Ocapi with your team members yet, please do so before the discussion. It'll help members prepare themselves to start the discussion smoothly. Here are several ways to share the information.\n\n","chunk2":"a) Share the Ocapi websiteï¼","chunk3":"https://ocapi.jp","chunk4":"ï¼\nb) Print and distribute Ocapi at a Glance (download from the link below)"}},"step3_4":{"heading":"Ask Participants to Fill in the Pre-discussion Worksheet","comment1":{"chunk1":"The discussion gets much more effective by having each member think about the desirable state of the team beforehand.Ask them to fill in the Pre-discussion Worksheet."}},"step3_5":{"heading":"Prepare the Supplies","comment1":{"chunk1":"","chunk2":"Prepare the following supplies and equipment:\n- Copies of the Ocapi report (for each participant)\n- Sticky notes\n- Markers\n- Projector and Monitor/screen to project the slides\n- Guide for Discussion (one copy for the facilitator)\n- Pre-discussion Worksheet (ask participants to print and fill in their own copy)"},"point":{"heading":"Points to Remember","description":"Don't worry if the discussion is not very active in the beginning.\nThe very first Ocapi discussion often becomes an opportunity for members to realize that they need to make efforts for the team to improve. It is not rare for members to have no idea, or only a very vague idea of the ideal state or issues the team needs to work on. You will see gradual changes in each individual's mindset by repeating the Ocapi process several times."},"comment2":{"chunk1":"Attention! ","chunk2":"The Ocapi process isn't finished yet.\n","chunk3":"The final step of Ocapi is the follow-up meeting, which takes place about two weeks after this discu
14ssion. Make sure you come back to the Ocapi website after the discussion.\nI hope you have a fruitful discussion with your team members!"},"imageSrc":"/images/guide/flow2-en.svg"},"next":{"description":"","buttonText":"See Next Step"}},"step4":{"step4_1":{"heading":"Schedule a Follow-up Meeting","comment1":{"chunk1":"Welcome back!\nHow was your discussion with the Ocapi report?\n\nLet's take a look at how to prepare for the follow-up meeting after the first discussion using the Ocapi report.\n\nRemember, it's much more effective for the team to stay flexible and continuously seek better ways to improve itself,rather than to try to stick to the original plan. Don't get disappointed or discouraged just because the action you and the team decided on didn't go well."},"imageSrc":"/images/guide/flow3-en.svg","comment2":{"chunk1":"The main purpose of the follow-up meeting is to reflect on the discussion using the Ocapi report and to find small improvements you want to nurture. I recommend scheduling this follow-up meeting about two weeks after the discussion. Make sure you hold the follow-up meeting. The completes process of Ocapi finishes after the follow-up meeting.\n\nThere's no need to hold a perfect meeting. Look for the best way possible, according to the situation of your team. For example you can...","chunk2":"- Gather with the whole group again\n- Divide the team into smaller groups so that it is easier to schedule the date\n- Ask for voluntary participation so that people who are willing can come\n","chunk3":"(The follow-up meeting should take about 30 minutes)"}},"step4_2":{"heading":"Learn the Meeting Procedure","comment1":{"chunk1":"Let's take a look at the procedure for the follow-up meeting."},"point":{"heading":"Procedure for the Follow-up Meeting","list":{"item1":{"title":"1. Review the previous discussion.","description":"Look at the sticky notes, pictures, or memos from the previous discussion."},"item2":{"title":"2. Share small changes seen in the team, such as changes in each member's mindset and perception, or small positive events suggesting subtle improvements within the team.","description":"Focus on identifying small improvements, rather than looking at failures. There is no need to dwell on the previous action plan that has not been implemented."},"item3":{"title":"3. Exchange ideas on how to nurture the small improvements.","description":"The ideas can be something the team can try as a group or actions individuals can take on their own."}}},"comment2":{"chunk1":"Try to create a comfortable space for everybody, just like the previous discussion."}},"step4_3":{"heading":"Continuous Efforts","comment1":{"chunk1":"Congratulations! You have completed the first Ocapi process.\nI strongly recommend repeating the same process after about three months.\n\nYou'll start seeing changes in your team slowly but surely.\nDon't get discouraged if some of your efforts don't seem to last long. Change doesn't happen overnight, especially when it comes to change in people's thinking and behavior. Efforts to nurture small improvements turn into people's habit, then eventually lead to a big change. Expect 6 to 12 months until you can actually see the difference.","chunk2":"","chunk3":""}},"next":{"description":"","buttonText":"See Next Step"}},"step5":{"step5_1":{"heading":"Schedule a Meeting","comment1":{"chunk1":"How has your team been doing since the last Ocapi process?\nAt this point, some teams might have seen many big or small improvements, while others have not.\n\nThere's no need to rush. The speed of change is different for each team.\n\nFrom the second process of Ocapi, the steps from creating the questionnaire to outputting the report is the same as the first time of Ocapi. The discussions and follow-up meetings will be slightly different.\n\nIn the discussion with the report, you'll start by identifying the improvements since the last Ocapi, and then, you'll continue on with the same process as the first discussion - share each other's desirable state, look at the current condition of the team, and discuss the next step forward.\n\nLet's first start the process by setting the date for the discussion.","chunk2":"","chunk3":""},"point":{"heading":"For a Fruitful Discussion","list":{"item1":{"title":"Time","description":"Try to set aside about two hours for the discussion."},"item2":{"title":"Facilitator","description":"Anybody could be the facilitator. S/he will get a better understanding of the team's change effort by taking on this role. Select somebody who can take full advantage of this opportunity for him/herself and the team. 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