https://sitestats.com/support/faq.php

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46<form name="signin" method="post" action="/mystats/sites.php">
47<table border="0" class="report" cellpadding="2" cellspacing="0"><tr><td colspan="2" class="surround">
48	<div class="small">My Site Stats</div>
49</td></tr><tr><td>
50	User name
51</td><td>
52	<font size="2" face="courier">
53	<input class="field" type="text" name="user_name" value="" size="10">
54	</font>
55</td></tr><tr><td>
56	Password
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59	<input class="field" type="password" name="password" value="" size="10">
60	</font>
61</td></tr><tr><td>
62	<!-- <a href="/service/signup.php">Sign up</a> or -->
63</td><td>
64	<input class="button" type="submit" name="signin" value="Sign in">
65</td></tr><tr><td colspan="2">
66<a href="/support/faq.php#rememberme">Remember user name</a>
67<input type="checkbox" name="rememberme" value="yes" checked>
68</td></tr></table>
69</form>
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76<table border="0" width="580" cellpadding="10" cellspacing="0"><tr><td>
77<h3>Site Stats FAQ</h3>
78
79<ul>
80	<li><a href="#choice">What makes Site Stats a good choice?</a>
81	<li><a href="#password">I've forgotten my password</a>
82	<li><a href="#reports">How do I see my reports?</a>
83	<li><a href="#settings">How do I change my web site settings?</a>
84	<li><a href="#details">How do I change my personal details?</a>
85	<li><a href="#nostats">I'm not seeing any statistics?</a>
86	<li><a href="#retention">How long do you keep my statistics information?</a>
87	<li><a href="#rememberme">What is the "Remember user name" check box?</a>
88</ul>
89
90<a name="choice"><h4>What makes Site Stats a good choice?</h4></a>
91We appreciate that you have many choices. We believe Site Stats is a great choice for your web site reporting because:
92<ul>
93    <li> We offer a <a href="/documents/dashboard.php">simple dashboard</a> of key performance indicators
94    <li> Our reports and analysis offer real-time actionable information
95    <li> If your home page is unavailable, we can <a href="/documents/alerts.php">alert you</a> right away
96    <li> You can choose to receive weekly and monthly reports by email
97</ul>
98Please see our <a href="/home/features.php">feature list</a> and <a href="/home/examples.php">example reports</a> to see what makes Site Stats different.
99
100<a name="password"><h4>I've forgotten my password</h4></a>
101Use our <a href="password.php">password reminder form</a> to receive a password reminder email.
102
103<a name="reports"><h4>How do I see my reports?</h4></a>
104Type your user name and password in the text boxes on the left side of this
105web page, then click "Sign in". You will be presented with a list of your
106registered web sites. Click "See reports" to see your web traffic reports.
107
108<a name="settings"><h4>How do I change my web site settings?</h4></a>
109Type your user name and password in the text boxes on the left side of this
110web page, then click "Sign in". Click the "Change settings" link next to your
111web site address to modify your web site settings including the time zone,
112host filters and <a href="/documents/commerce.php">commerce pages</a>.
113
114<a name="details"><h4>How do I change my personal details?</h4></a>
115Type your user name and password in the text boxes on the left side of this
116web page, then click "Sign in". At the bottom left of the next web page, click
117a link called "My details", then update your details accordingly.
118
119<a name="nostats"><h4>I'm not seeing any statistics?</h4></a>
120You should check that:
121<ol>
122	<li>You have <a href="/service/signup.php">signed up</a>
123	<li>You have <a href="install.php">installed</a> Site Stats HTML code in your web pages
124	<li>You have published your modified pages on the web
125	<li>You installed the HTML code correctly
126</ol>
127If you still cannot see any statistics <a href="request.php">request support</a> right away.
128
129<a name="retention"><h4>How long do you keep my statistics information?</h4></a>
130We keep historic statistical information about your web site for up to 6 months.
131If you need us to preserve it for longer, please <a href="/contact/inquiry.php">let us know</a>.
132
133<a name="rememberme"><h4>What is the "Remember user name" check box?</h4></a>
134If you check the "Remember user name" option, we will store your user name in a
135small file on your computer so we remember who you are when you return in the
136future.
137<p>
138This small file is known as a "cookie" and is only used for your
139convenience, since it saves you from retyping your user name.
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186	Copyright © 2026 Legendum Ltd
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