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344This section lists some of the most important policies and procedures. Please speak to a member of the team if you require any further details.</h2> 345</div> 346</div> 347</div> 348</div><div class="segment bg-white"><div class="container"><h2>The practice</h2> 349 350<div><box-grid :boxes="[{"id":243,"url":"\/complaints-leaflet","target":"_self","heading":"Complaints Leaflet","excerpt":"","image":null,"icon":null,"dimensions":{"width":736,"height":491},"css_class":"","hover_css_class":null},{"id":302,"url":"\/complaints-policy-and-procedure","target":"_self","heading":"Complaints Policy and Procedure","excerpt":"","image":null,"icon":null,"dimensions":{"width":736,"height":491},"css_class":"","hover_css_class":null},{"id":181,"url":"\/disability-access","target":"_self","heading":"Disability Access","excerpt":"","image":null,"icon":null,"dimensions":{"width":736,"height":491},"css_class":"","hover_css_class":null},{"id":183,"url":"\/gp-net-earnings","target":"_self","heading":"GP Earnings","excerpt":"","image":null,"icon":null,"dimensions":{"width":736,"height":491},"css_class":"","hover_css_class":null},{"id":300,"url":"\/home-visit-policy","target":"_self","heading":"Home Visit Policy","excerpt":"","image":null,"icon":null,"dimensions":{"width":736,"height":491},"css_class":"","hover_css_class":null},{"id":282,"url":"\/infection-control-statement","target":"_self","heading":"Infection Control Statement","excerpt":"","image":null,"icon":null,"dimensions":{"width":736,"height":491},"css_class":"","hover_css_class":null},{"id":304,"url":"\/missed-appointments-did-not-attend","target":"_self","heading":"Missed Appointments (Did Not Attend) Policy","excerpt":"","image":null,"icon":null,"dimensions":{"width":736,"height":491},"css_class":"","hover_css_class":null},{"id":283,"url":"\/primary-care-network-pcn","target":"_self","heading":"Primary Care Network (PCN)","excerpt":"","image":null,"icon":null,"dimensions":{"width":736,"height":491},"css_class":"","hover_css_class":null},{"id":306,"url":"\/private-providers","target":"_self","heading":"Private Providers","excerpt":"","image":null,"icon":null,"dimensions":{"width":736,"height":491},"css_class":"","hover_css_class":null},{"id":303,"url":"\/safeguarding-adults-and-children","target":"_self","heading":"Safeguarding Adults and Children","excerpt":"","image":null,"icon":null,"dimensions":{"width":736,"height":491},"css_class":"","hover_css_class":null},{"id":307,"url":"\/shared-care","target":"_self","heading":"Shared Care","excerpt":"","image":null,"icon":null,"dimensions":{"width":736,"height":491},"css_class":"","hover_css_class":null},{"id":287,"url":"\/training","target":"_self","heading":"Training","excerpt":"","image":null,"icon":null,"dimensions":{"width":736,"height":491},"css_class":"","hover_css_class":null},{"id":269,"url":"https:\/\/www.england.nhs.uk\/long-read\/you-and-your-general-practice-english\/","target":"_blank","heading":"You and Your General Practice","excerpt":"","image":null,"icon":null,"dimensions":{"width":736,"height":491},"css_class":"","hover_css_class":null},{"id":189,"url":"\/zero-tolerance","target":"_self","heading":"Zero Tolerance","excerpt":"","image":null,"icon":null,"dimensions":{"width":736,"height":491},"css_class":"","hover_css_class":null}]" :grid="{"id":26,"tag":"a","hide_caption":false,"has_image":false,"has_icon":false,"type":"linked-caption-excerpt","is_collapsed":false,"is_hover":true,"has_template":true,"orientation":"landscape","columns_small":1,"columns_medium":2,"columns_large":3,"columns_xlarge":3,"filter":false}" v-slot="{ grid, box, index }"><a :href="box.url" 351 :target="box.target" class="p-4 bg-primary hover:bg-primary-hover focus:bg-primary transition ease-in-out duration-300 rounded shadow group" 352 :class="{ 'md:col-span-2 lg:col-span-1' : index === 8 }" 353 role="button"> 354 <img v-if="box.image" :src="box.image" :alt="`Image representing ${box.heading}`" fill="currentColor" class="h-16 mx-auto group-hover:text-primary group-hover:text-white transition ease-in-out duration-300 group-hover:fill-white" /> 355 <span v-if="!grid.hide_caption" class="block">
356 <span 357 v-if="box.heading" 358 v-text="box.heading" 359 class="block font-semibold text-white group-hover:text-white transition ease-in-out duration-300" 360 :class="box.image ? 'text-center mt-6' : 'mt-0'" 361 ></span> 362 <span 363 v-if="box.excerpt" 364 v-text="box.excerpt" 365 class="block text-white text-center mt-2 text-base" 366 ></span> 367 </span> 368</a></box-grid></div> 369</div></div><div class="segment bg-gray-100"><div class="container"><h2>Patient data</h2> 370 371<div><box-grid :boxes="[{"id":211,"url":"\/form-application-for-online-access","target":"_self","heading":"Access to Records including Proxy Access","excerpt":"","image":null,"icon":null,"dimensions":{"width":736,"height":491},"css_class":"","hover_css_class":null},{"id":285,"url":"\/confidentiality","target":"_self","heading":"Confidentiality","excerpt":"","image":null,"icon":null,"dimensions":{"width":736,"height":491},"css_class":"","hover_css_class":null},{"id":218,"url":"\/privacy-notice","target":"_self","heading":"Data Protection Privacy Notice","excerpt":"","image":null,"icon":null,"dimensions":{"width":736,"height":491},"css_class":"","hover_css_class":null},{"id":305,"url":"\/organisations-that-process-information","target":"_self","heading":"Organisations That Process Information On Our Behalf","excerpt":"","image":null,"icon":null,"dimensions":{"width":736,"height":491},"css_class":"","hover_css_class":null},{"id":276,"url":"https:\/\/digital.nhs.uk\/data-and-information\/information-governance\/guidance\/records-management-code-of-practice","target":"_blank","heading":"Records Management Code of Practice","excerpt":"","image":null,"icon":null,"dimensions":{"width":736,"height":491},"css_class":"","hover_css_class":null},{"id":301,"url":"https:\/\/digital.nhs.uk\/data-and-information\/information-governance\/guidance\/stopping-unlawful-access-to-records\/guidance-for-patients-and-service-users","target":"_blank","heading":"Stopping Unlawful Access To Records","excerpt":"","image":null,"icon":null,"dimensions":{"width":736,"height":491},"css_class":"","hover_css_class":null},{"id":255,"url":"\/subject-access-requests","target":"_self","heading":"Subject Access Requests","excerpt":"","image":null,"icon":null,"dimensions":{"width":736,"height":491},"css_class":"","hover_css_class":null},{"id":215,"url":"\/summary-care-record","target":"_self","heading":"Summary Care Records","excerpt":"","image":null,"icon":null,"dimensions":{"width":736,"height":491},"css_class":"","hover_css_class":null},{"id":278,"url":"https:\/\/www.nhs.uk\/your-nhs-data-matters\/","target":"_blank","heading":"Your Data Matters To The NHS","excerpt":"","image":null,"icon":null,"dimensions":{"width":736,"height":491},"css_class":"","hover_css_class":null}]" :grid="{"id":29,"tag":"a","hide_caption":false,"has_image":false,"has_icon":false,"type":"linked-caption-excerpt","is_collapsed":false,"is_hover":true,"has_template":true,"orientation":"landscape","columns_small":1,"columns_medium":2,"columns_large":3,"columns_xlarge":3,"filter":false}" v-slot="{ grid, box, index }"><a :href="box.url" 372 :target="box.target" class="p-4 bg-primary hover:bg-primary-hover focus:bg-primary transition ease-in-out duration-300 rounded shadow group" 373 :class="{ 'md:col-span-2 lg:col-span-1' : index === 8 }" 374 role="button"> 375 <img v-if="box.image" :src="box.image" :alt="`Image representing ${box.heading}`" fill="currentColor" class="h-16 mx-auto group-hover:text-primary group-hover:text-white transition ease-in-out duration-300 group-hover:fill-white" /> 376 <span v-if="!grid.hide_caption" class="block">
377 <span 378 v-if="box.heading" 379 v-text="box.heading" 380 class="block font-semibold text-white group-hover:text-white transition ease-in-out duration-300" 381 :class="box.image ? 'text-center mt-6' : 'mt-0'" 382 ></span> 383 <span 384 v-if="box.excerpt" 385 v-text="box.excerpt" 386 class="block text-white text-center mt-2 text-base" 387 ></span> 388 </span> 389</a></box-grid></div> 390</div></div><div class="segment bg-white"><div class="container"><h2>Our website</h2> 391 392<div><box-grid :boxes="[{"id":206,"url":"\/accessibility-statement","target":"_self","heading":"Accessibility Statement","excerpt":"","image":null,"icon":null,"dimensions":{"width":736,"height":491},"css_class":"","hover_css_class":null},{"id":207,"url":"\/cookies","target":"_self","heading":"Cookies","excerpt":"","image":null,"icon":null,"dimensions":{"width":736,"height":491},"css_class":"","hover_css_class":null},{"id":208,"url":"\/copyright","target":"_self","heading":"Copyright","excerpt":"","image":null,"icon":null,"dimensions":{"width":736,"height":491},"css_class":"","hover_css_class":null},{"id":238,"url":"\/terms-of-use","target":"_self","heading":"Terms of Use","excerpt":"","image":null,"icon":null,"dimensions":{"width":736,"height":491},"css_class":"","hover_css_class":null},{"id":239,"url":"\/website-privacy","target":"_self","heading":"Website Privacy","excerpt":"","image":null,"icon":null,"dimensions":{"width":736,"height":491},"css_class":"","hover_css_class":null}]" :grid="{"id":31,"tag":"a","hide_caption":false,"has_image":false,"has_icon":false,"type":"linked-caption-excerpt","is_collapsed":false,"is_hover":true,"has_template":true,"orientation":"landscape","columns_small":1,"columns_medium":2,"columns_large":3,"columns_xlarge":3,"filter":false}" v-slot="{ grid, box, index }"><a :href="box.url" 393 :target="box.target" class="p-4 bg-primary hover:bg-primary-hover focus:bg-primary transition ease-in-out duration-300 rounded shadow group" 394 :class="{ 'md:col-span-2 lg:col-span-1' : index === 8 }" 395 role="button"> 396 <img v-if="box.image" :src="box.image" :alt="`Image representing ${box.heading}`" fill="currentColor" class="h-16 mx-auto group-hover:text-primary group-hover:text-white transition ease-in-out duration-300 group-hover:fill-white" /> 397 <span v-if="!grid.hide_caption" class="block"> 398 <span 399 v-if="box.heading" 400 v-text="box.heading" 401 class="block font-semibold text-white group-hover:text-white transition ease-in-out duration-300" 402 :class="box.image ? 'text-center mt-6' : 'mt-0'" 403 ></span> 404 <span 405 v-if="box.excerpt" 406 v-text="box.excerpt" 407 class="block text-white text-center mt-2 text-base" 408 ></span> 409 </span> 410</a> 411 412 413 414 415 416 </box-grid></div> 417</div></div> 418 </section> 419 420 421 422<div class="bg-primary-border pt-6 footer-navigation"> 423<div class="container"> 424<div class="text-center xl:text-left xl:flex justify-between py-6 border-b border-gray-500"><!--NHS Logo--> 425<div class="text-primary-reverse"><svg 426 aria-hidden="true" 427 role="img" 428 class="h-12 w-auto inline-flex mb-4 xl:mb-0" 429 fill="currentColor"
430 viewBox="0 0 70.4 28.3" 431 > 432 <path 433 class="st0" 434 d="M70.4,28.3V0H0v28.3H70.4L70.4,28.3z M28.3,2.7l-4.9,22.8h-7.6L11,9.8H11L7.8,25.6H2L6.9,2.7h7.7l4.7,15.8h0.1 435 l3.2-15.8H28.3L28.3,2.7z M50.1,2.7l-4.8,22.8h-6.1l2-9.8H34l-2,9.8h-6.1l4.8-22.8h6.1l-1.8,8.7h7.3L44,2.7H50.1L50.1,2.7z 436 M67.8,3.4l-1.5,4.5c-1.2-0.6-2.8-1-5.1-1c-2.4,0-4.4,0.4-4.4,2.2c0,3.2,8.9,2,8.9,9c0,6.3-5.9,7.9-11.2,7.9 437 c-2.4,0-5.1-0.6-7.1-1.2l1.4-4.6c1.2,0.8,3.6,1.3,5.6,1.3c1.9,0,4.9-0.4,4.9-2.7c0-3.7-8.9-2.3-8.9-8.7c0-5.9,5.2-7.7,10.2-7.7 438 C63.6,2.3,66.2,2.6,67.8,3.4L67.8,3.4z"/> 439</svg></div> 440<!--Links--> 441 442<div><!--<h2 class="text-primary-reverse text-base mb-2">Quick Links</h2>--> 443<ul class="footer-navigation list-none m-0 space-y-2 lg:space-y-0 xl:flex gap-7"> 444 <li><a class="text-gray-200 hover:text-gray-900" href="/about-the-surgery">About Us</a></li> 445 <li><a class="text-gray-200 hover:text-gray-900" href="/policies-procedures">Policies</a></li> 446 <li><a class="text-gray-200 hover:text-gray-900" href="/team">Meet the Team</a></li> 447 <li><a class="text-gray-200 hover:text-gray-900" href="/jobs">Jobs</a></li> 448 <li><a class="text-gray-200 hover:text-gray-900" href="/feedback-and-complaints">Feedback & Complaints</a></li> 449 <li><a class="text-gray-200 hover:text-gray-900" href="/contact">Contact</a></li> 450</ul> 451</div> 452<!--CQC--> 453 454<div class="text-center xl:text-left py-6 xl:py-0"> 455<p class="text-secondary-reverse text-base mb-2"><strong>Care Quality Commission</strong><br /> 456<a class="relative text-gray-300 hover:text-gray-900 inline-flex items-center group ml-6" href="https://www.cqc.org.uk/location/1-542110773?referer=widget3" rel="noopener noreferrer nofollow" target="_blank" title="Care Quality Commission (opens new window)"><span><!--Outstanding:--> 457<!--<span class="bg-green-500 absolute group-hover:bg-green-400 -left-7 top-1 w-5 h-5 rounded-full"></span>--> 458 459<!--Good:--> 460<span class="bg-green-600 absolute group-hover:bg-green-500 -left-7 top-1 w-5 h-5 rounded-full"></span> 461 462<!--Requires improvement:--> 463<!--<span class="bg-yellow-600 absolute group-hover:bg-yellow-500 -left-7 top-1 w-5 h-5 rounded-full"></span>--> 464 465<!--Inadequate:--> 466<!--<span class="bg-red-600 absolute group-hover:bg-red-500 -left-7 top-1 w-5 h-5 rounded-full"></span>--></span><span>Rating: Good</span></a></p> 467</div> 468</div> 469 470<div class="text-center xl:text-left xl:flex justify-between py-6"><!--Address--> 471<div> 472<p class="text-primary-reverse text-base mb-2"><span class="text-current"> 473 <strong>St Fillans Medical Centre</strong><br /> 474 2 Liverpool Road<br /> 475Penwortham<br /> 476Preston<br /> 477Lancashire<br /> 478PR1 0AD 479</span></p> 480 481<p class="text-primary-reverse text-base"><strong>Telephone: </strong><a href="tel:01772585451" class="text-current">01772 585451</a></p> 482</div> 483<!--<div> 484<p class="text-primary-reverse text-base mb-2"><span class="text-current"> 485 <strong>St Fillans Medical Centre</strong><br /> 486 2 Liverpool Road<br /> 487Penwortham<br /> 488Preston<br /> 489Lancashire<br /> 490PR1 0AD 491</span></p> 492 493<p class="text-primary-reverse text-base"><strong>Telephone: </strong><a href="tel:01772585451" class="text-current">01772 585451</a></p> 494</div>--><!--<div> 495<p class="text-primary-reverse text-base mb-2"><span class="text-current"> 496 <strong>St Fillans Medical Centre</strong><br /> 497 2 Liverpool Road<br /> 498Penwortham<br /> 499Preston<br /> 500Lancashire<br /> 501PR1 0AD 502</span></p> 503 504<p class="text-primary-reverse text-base"><strong>Telephone: </strong><a href="tel:01772585451" class="text-current">01772 585451</a></p> 505</div>--></div> 506 507<div class="border-t border-gray-500"> 508<div class="mx-auto py-4 flex items-center justify-between flex-wrap flex-col lg:flex-row"><!--Site credit:--> 509<div> 510<p class="text-base text-gray-300 text-center sm:text-left 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