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221          Updated: <time datetime="2026-09-21T15:59:31Z" title="2026-09-21T15:59:31Z" data-format="LL" data-datetime="calendar">September 21, 2026 15:59</time>
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223        <h1 title="How to change your Mailsuite subscription Plan" class="article-title">
224          How to change your Mailsuite subscription Plan
225          
226        </h1>
227				
228
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230      </header>
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232      <section class="article-info">
233        <div class="article-content">
234          <div class="article-body"><p><span style="color: #333333;">You can always increase the length of your subscription plan e.g. f</span><span style="color: #333333;">rom </span><strong><span style="color: #333333;">Monthly </span></strong><span style="color: #333333;">to </span><strong><span style="color: #333333;">Yearly.</span></strong><strong><span style="color: #333333;"><br></span></strong><strong><span style="color: #333333;"><br></span></strong><span style="color: #333333;">If you would like to do this, and you </span><strong><span style="color: #333333;">paid for your subscription using PayPal</span></strong><span style="color: #333333;">, then please contact us at </span><span style="color: #6863ce;">[email protected] </span><span style="color: #6863ce;"><br></span><span style="color: #6863ce;"><br></span><span style="color: #333333;">If you </span><strong><span style="color: #333333;">bought your subscription with a credit/debit card</span></strong><span style="color: #333333;"> then you should be able to change plans by doing as follows:</span></p>
235<p><span style="color: #333333;">1) Go to the </span><strong><span style="color: #333333;">Settings and Privacy</span></strong> <span style="color: #333333;">section of your Mailsuite dashboard.</span></p>
236<p><span style="color: #333333;">2) Click </span><strong><span style="color: #333333;">Subscription</span></strong><span style="color: #333333;">.</span></p>
237<p><span style="color: #333333;">3) Click </span><strong><span style="color: #333333;">Upgrade Mailsuite</span></strong><span style="color: #333333;">.<br><br></span></p>
238<p><span style="color: #333333;"><img src="/hc/article_attachments/23625210995229" width="624" height="259"><br><br></span></p>
239<p><span style="color: #333333;">4) Select the plan you'd like to change to.</span></p>
240<p><span style="color: #333333;"><img src="/hc/article_attachments/24918103336349" alt="pricing page.png"></span><span style="color: #333333;"><br></span><span style="color: #333333;">Please note, however, that you</span><strong><span style="color: #333333;"> can't shorten the length of your subscription plan, </span></strong><span style="color: #333333;">for example, f</span><span style="color: #212121;">rom </span><strong><span style="color: #212121;">Yearly </span></strong><span style="color: #212121;">to </span><strong><span style="color: #212121;">Monthly.</span></strong></p>
241<p><span style="color: #333333;">It's also not possible to change from </span><strong><span style="color: #333333;">a paid plan</span></strong><span style="color: #333333;"> to </span><strong><span style="color: #333333;">Free</span></strong><span style="color: #333333;">. </span><span style="color: #333333;"><br></span><span style="color: #333333;"><br></span><span style="color: #333333;">If you'd like to change to a shorter subscription plan, you need to wait until the billing period for your current subscription has ended and then buy a new subscription for the new desired time period.&nbsp;</span></p>
242<p><span style="color: #333333;">If you'd like to change the length of time you're subscribed to a Mailsuite paid plan, we recommend that you cancel your subscription's automatic renewal and start a new subscription with your desired time period.</span></p></div>
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