https://akquinet.com.br/assets/articles.en-DpOhQCEc.js

1import{d as r,a as o,b as s,c,e as l,f as d,g as p,h,i as u,j as m,k as g,l as y,m as f,n as v,o as b,p as w,q as x,r as k,s as M,t as A,u as T,v as I,w as D,x as S,y as q,z as P,A as C,B as R,C as B,D as W,E as G,F as z,G as E,H as O,I as N,J as F,K as j,L as H,M as Q,N as U,O as V,P as L,Q as K,R as J,S as Y,T as Z,U as X,V as _,W as $,X as ee,Y as te,Z as ae,_ as ie,$ as ne,a0 as re,a1 as oe,a2 as se,a3 as ce,a4 as le,a5 as de,a6 as pe,a7 as he,a8 as ue,a9 as me,aa as ge,ab as ye,ac as fe}from"./artigo-34-capa.png.asset-CnFLa8Jy.js";const ve="/__l5e/assets-v1/7d8a5ecc-fee0-4cf2-bc52-fe775e532816/artigo-18-diagrama-2.png",be={url:ve},we=M.url,xe=x.url,ke=k.url,Me=I.url,Ae=A.url,Te=T.url,Ie=w.url,De=c.url,Se=l.url,qe=d.url,Pe=p.url,Ce=h.url,Re=u.url,Be=m.url,We=g.url,Ge=y.url,ze=f.url,Ee=v.url,Oe=b.url,Ne=s.url,Fe=r.url,je=o.url,He=C.url,Qe=D.url,Ue=S.url,Ve=q.url,Le=P.url,Ke=W.url,Je=R.url,Ye=B.url,Ze=z.url,Xe=G.url,_e=be.url,$e=F.url,et=N.url,tt=O.url,at=Q.url,it=H.url,nt=j.url,rt=U.url,ot=V.url,st=L.url,ct=K.url,lt=Z.url,dt=Y.url,pt=J.url,ht=E.url,ut=X.url,mt=_.url,gt=ae.url,yt=$.url,ft=ee.url,vt=te.url,bt=ie.url,wt=ne.url,xt=re.url,kt=oe.url,e={title:"About akquinet Brazil",text:"We are specialists in master data governance and Master Data Management (MDM) solutions. As part of the German AKQUINET group, we have been present in Brazil since 2012, developing and delivering projects for clients in a wide range of sectors — retail, industry, agribusiness, pharmaceutical and more. With an experienced and highly qualified team, we have become a market reference, offering solutions such as MDM+ BRO, an SAP-certified add-on for ECC and S/4HANA environments, and MDM+ MUB, a SaaS platform for other ERPs, in addition to specialized consulting services in master data governance and processes."},Mt=[{slug:"data-quality-em-dados-mestres-fundamentos-e-aplicacao",title:"Data Quality in Master Data: Foundations and Application",subtitle:"In this first article of the series, we explore the foundations of Data Quality and its structural role in Master Data Management (MDM) initiatives.",category:"Data Quality",image:Ne,imageAlt:"A magnifying glass focused on a quality-check icon, with four documents bearing check marks in the background.",publishedAt:"2026-05-12",readingMinutes:6,keywords:["Data Quality","Severity","Quality Score"],intro:[{type:"paragraph",text:"**Reliable master data does not happen by chance.** Companies continuously invest in **analytics, automation and AI**. Yet many initiatives fail for one simple reason: **poor master data quality**."},{type:"paragraph",text:"**Duplicate**, **incomplete** and **inconsistent** records across systems generate direct impacts on operational processes, integrations, KPIs and customer experience, among others."},{type:"paragraph",text:"In complex corporate environments, master data issues rarely stay isolated. An error in a **customer, vendor or material** record typically propagates across multiple systems."},{type:"paragraph",text:"That is why, in environments driven by **integration, automation and AI**, master data reliability is no longer a **technical differentiator** — it has become an **operational requirement**."}],sections:[{id:"papel-do-data-quality-em-mdm",title:"The role of Data Quality in MDM",blocks:[{type:"paragraph",text:"The main goal of an **MDM** program is to ensure that critical entities of the organization — such as **customers, vendors, materials and assets** — are managed **consistently, in a standardized way and reliably** across the whole operation and their entire life cycle."},{type:"paragraph",text:"In this context, **Data Quality is not a parallel initiative to MDM** — it is one of the **structural disciplines** of the master data management process itself."},{type:"paragraph",text:"In practice, **MDM** establishes the processes and controls to manage master data, while **Data Quality** guarantees those data stay **reliable for operational and analytical use**."}]},{id:"dama-dmbok",title:"DAMA DMBOK: quality as a continuous discipline",blocks:[{type:"paragraph",text:"The **DAMA DMBOK** defines Data Quality as the **ability of data to properly meet its intended use**. This definition matters because it shifts the focus away from mere “error correction”."},{type:"paragraph",text:"In DMBOK, Data Quality involves:"},{type:"list",items:["**Standardization**","**Governance**","**Continuous monitoring**","**Business rules**","**Operational control**","**Root-cause management**"]},{type:"paragraph",text:"The framework reinforces that **Data Quality is an ongoing governance discipline**, not just a corrective activity performed one-off."}]},{id:"iso-8000",title:"ISO 8000: standardization and interoperability",blocks:[{type:"paragraph",text:"**ISO 8000** complements this view by focu

1sing on **standardization** and **consistent information exchange**. The standard emphasizes topics such as:"},{type:"list",items:["**Semantic accuracy**","**Standardized structure**","**Unique identification**","**Traceability**","**Interoperability across systems**"]},{type:"paragraph",text:"In practice, ISO 8000 helps answer an important question: *“Can the data be understood in the same way across different systems and processes?”* — a common problem in environments with **multiple ERPs, integrations and distributed applications**."}]},{id:"dimensoes-do-data-quality",title:"The dimensions of Data Quality",blocks:[{type:"paragraph",text:"Data Quality is not measured by a single criterion. Assessment depends on **multiple dimensions** such as:"},{type:"list",items:["**Completeness** — Are all required attributes filled in?","**Consistency** — Do data remain coherent across systems?","**Uniqueness** — Is there only one valid record for each entity?","**Accuracy** — Does the data correctly represent reality?","**Timeliness** — Is the data still valid for the current context?","**Conformity (Validity)** — Does the data follow internal standards and regulatory requirements?"]}]},{id:"nem-toda-dimensao-tem-mesmo-peso",title:"Not every dimension carries the same weight",blocks:[{type:"paragraph",text:"In mature Data Quality initiatives, **not every rule has the same operational impact**. An error in a phone-number mask does not carry the same criticality as an error in **tax or banking data**."},{type:"paragraph",text:"For this reason, quality models usually rely on **two fundamental concepts** alongside the dimensions:"},{type:"list",items:["**Severity**","**Quality Score**"]}]},{id:"severidade",title:"Severity: the rule's business impact",blocks:[{type:"paragraph",text:"Each quality rule receives a **severity level** based on the **operational impact of the data**. The most common model uses **three levels**:"},{type:"image",src:Fe,alt:"Table with the three severity levels: High (weight 3) impacts critical processes, compliance or billing; Medium (weight 2) impacts operation but has a workaround; Low (weight 1) limited or informational impact."},{type:"paragraph",text:"In practice:"},{type:"list",items:["A **vendor missing banking data** can be classified as **High** severity.","A **material missing a complementary long description** can be classified as **Medium** severity.","The **absence of a secondary phone number** on a customer can be classified as **Low** severity."]},{type:"paragraph",text:"This model avoids a common mistake in quality projects: **treating every data quality issue as equivalent**."}]},{id:"score-de-qualidade",title:"Quality Score: impact-based prioritization",blocks:[{type:"paragraph",text:"The **Quality Score** represents the **percentage of conformity** considering the **weight of the applied rules**. In this model, **more critical rules have greater influence** on the final result."},{type:"paragraph",text:"The logic typically works as follows:"},{type:"list",items:["**Valid rules** contribute to the score","**Alerts and failures** reduce the result","**Critical rules** penalize the evaluated object more strongly"]},{type:"paragraph",text:"Simplified example:"},{type:"image",src:je,alt:"Example of quality score calculation: 4 evaluated rules (R001 to R004) with weights 3, 2, 3 and 1, totaling 9 possible points and 5 valid points — final score 55% (Alert)."},{type:"paragraph",text:"Even with two valid rules, **failing one critical rule (high severity) significantly lowers the final score**."}]},{id:"score-reflete-risco-operacional",title:"The Quality Score must reflect operational risk",blocks:[{type:"paragraph",text:"This model allows **Data Quality** to be treated more **strategically**. Instead of just counting errors, the organization starts measuring:"},{type:"list",items:["**Operational impact**","**Regulatory risk**","**Process criticality**","**Correction priority**"]},{type:"paragraph",text:"In practice this makes monitoring **far more effective**. Critical problems stop being “hidden” inside **generic completeness or conformity metrics**."}]},{id:"nao-e-apenas-conformidade-tecnica",title:"Data Quality is not just technical conformity",blocks:[{type:"paragraph",text:"When **severity and score** are applied correctly, the quality indicator stops representing just “how many errors”. It comes to represent **real business risk**."},{type:"paragraph",text:"This is one of the most important points in **Master Data** environments: in MDM, **quality is not just measuring the amount of errors** — it is **prioritizing what really impacts operation, compliance and business**."}]},{id:"nao-e-saneamento-pontual",title:"Data Quality is not one-off cleansing",blocks:[{type:"paragraph",text:"Many companies still treat quality as a **temporary data-cleanup project**, typically focused on **removing duplicates, filling empty attributes**, etc."},{type:"paragraph",text:"The problem is that **errors come back quickly**. Without governance, the process keeps producing **inconsistent data**. That is 

1why Data Quality must act **continuously** through:"},{type:"list",items:["**Preventive rules**","**Monitoring**","**Exception management**","**Ownership and Stewardship**","**Quality indicators**"]},{type:"paragraph",text:"**Sustainable quality** is built through **governance, monitoring and continuous prevention** — not through one-off correction efforts."}]},{id:"conclusao",title:"Conclusion",blocks:[{type:"paragraph",text:"In **Master Data** environments, quality ceases to be merely an operational concern and becomes a **requirement for the reliability of processes and decisions**."},{type:"paragraph",text:"In the next article, we will explore how these concepts are applied in practice in **Master Data initiatives**, including **continuous monitoring**, **duplicate handling**, **automatic corrections via rules** and **data quality management**."}]}],about:e,cta:{title:"Ready to evolve your company's master data governance?"},relatedArticles:[{title:"Strategies for Duplicate and Similarity Checking of the Material Master",slug:"verificacao-duplicidade-similaridade-cadastro-material",category:"Master Data",readingMinutes:6,excerpt:"How to apply duplicate and similarity checks to guarantee uniqueness in the material master."},{title:"Cleansing Solves the Past. Governance Protects the Future",slug:"#",category:"Governance",readingMinutes:5,excerpt:"Data cleansing fixes history, but only structured governance prevents new errors from repeating at scale."},{title:"Rework Starts with the Wrong Data... And Costs More Than It Seems",slug:"#",category:"Master Data",readingMinutes:5,excerpt:"How small master data errors turn into operational rework and invisible cost for the company."}]},{slug:"data-quality-em-dados-mestres-caso-pratico",title:"Data Quality in Master Data: A Practical Case",subtitle:"In this second article of the series, we present a practical case of applying Data Quality to Master Data.",category:"Data Quality",image:Ie,imageAlt:"Security camera installed on the ceiling of a corporate environment",publishedAt:"2026-05-22",readingMinutes:4,keywords:["Data Quality","Vendor Master","Business Partners"],intro:[{type:"paragraph",text:"In this second article of the series we present a **practical case** of applying **Data Quality** to **Master Data**."}],sections:[{id:"cenario-de-negocio",title:"Business scenario",blocks:[{type:"paragraph",text:"An industrial 

1company needs to **monitor the quality of Business Partner records – vendors of direct materials**, focused on attributes that may cause **tax, fiscal or compliance impacts**."}]},{id:"dimensoes-regras-severidade-peso",title:"Dimensions, Business Rules, Severity and Weight",blocks:[{type:"paragraph",text:"For this case, the following **data quality dimensions** were applied:"},{type:"list",items:["**Completeness**","**Consistency**","**Uniqueness**","**Accuracy**","**Timeliness**","**Conformity (Validity)**"]},{type:"paragraph",text:"The following **quality rules** were selected. Their **severity and weight** were defined according to the **potential business impact** in case of non-conformity:"},{type:"image",src:De,alt:"Table with quality rules R001 to R008, dimensions, severity, weight and description applied to the vendor master."},{type:"paragraph",text:"**Note:** To illustrate examples of business rules related to Data Quality, we use illustrative examples. It is worth noting that the **MDM+ BRO** solution can reuse the same business rules already in place in the **master data governance** (Create/Extend/Modify processes) without needing rules built exclusively for the Data Quality context — this guarantees a **single source of truth** for each business rule."}]},{id:"fluxo-do-processo",title:"Data Quality assessment process flow",blocks:[{type:"image",src:Se,alt:"Diagram of the Data Quality assessment process flow in Master Data."},{type:"paragraph",text:"**Continuous improvement cycle.** After corrective actions are executed, the process restarts according to the **defined frequency**, tracking the **evolution of data quality** over time and ensuring **continuous improvement** of the business partner master."}]},{id:"periodicidade-e-selecao",title:"Execution frequency and Business Partner – Vendor selection",blocks:[{type:"paragraph",text:"To cover this business scenario, the following parameters were configured in the **execution job**:"},{type:"list",items:["**Selection:** Business Partners with the Vendor role that supplied, in the last **24 months**, materials of type **ROH (raw material)** and **HALB (semi-finished)** with a financial amount above **BRL 50,000**;","**Frequency:** The assessment runs **monthly**, overnight between the **10th and 11th**."]}]},{id:"resultado-detalhado",title:"Detailed result for one Business Partner – Vendor",blocks:[{type:"paragraph",text:"Below is the result of the run for a Business Partner in **January/26**:"},{type:"image",src:qe,alt:"Data Quality assessment result for Partner 100042 ACME SA in Jan/26 — score 63%, 5 approved, 1 alert, 2 failed."},{type:"paragraph",text:"Given that the surviving-record decision was not made within January/26 (rule **R001**) and that the action to obtain an updated **CND** was successful (rule **R004**), the new **February/26** run produced:"},{type:"image",src:Pe,alt:"Data Quality assessment result for Partner 100042 ACME SA in Feb/26 — score 81%, 6 approved, 1 alert, 1 failed."},{type:"paragraph",text:"After the February/26 run, the **surviving-record decision** was made (rule **R001**) and Partner 500032 was marked for deletion. The new **March/26** run gave:"},{type:"image",src:Ce,alt:"Data Quality assessment result for Partner 100042 ACME SA in Mar/26 — score 100%, 7 approved, 1 alert, 0 failed."},{type:"paragraph",text:"The run history also lets us track the **quality evolution** of this record over time:"},{type:"image",src:Re,alt:"Score evolution table for Partner 100042 ACME SA: 63% in Jan/26, 81% in Feb/26 and 100% in Mar/26."},{type:"image",src:Be,alt:"Line chart showing the score history: 63% in Jan/26, 81% in Feb/26 and 100% in Mar/26."},{type:"image",src:We,alt:"Data quality evolution by rule (R001 to R008) across Jan/26, Feb/26 and Mar/26."}]},{id:"monitoramento-global",title:"Global data quality monitoring for Business Partners",blocks:[{type:"paragraph",text:"In the previous topic we explored the quality evolution of a **specific Business Partner** — very useful for granular analysis. However, **MDM+ BRO** also delivers this evolution at a **general level**, letting you monitor the **evolution of the entire master data base**, as shown below:"},{type:"image",src:Ge,alt:"Global Data Quality dashboard: 128 vendors evaluated, average score 87%, 9 critical, 22 alert, 97 compliant, with ranking of the 10 worst objects."},{type:"image",src:ze,alt:"Donut chart with status distribution between Approved (>80%), Alert (60-80%) and Critical (<60%)."},{type:"image",src:Ee,alt:"Score by Data Quality dimension — Completeness 94%, Accuracy 81%, Consistency 68%, Timeliness 52%, Uniqueness 98%, Validity 87%."},{type:"image",src:Oe,alt:"Table of average score per run, showing score evolution across runs 38 to 42."}]},{id:"data-quality-e-governanca",title:"Data Quality and Master Data Governance",blocks:[{type:"paragraph",text:"The effectiveness of a **Data Quality** initiative depends directly on the existence of a **Master Data Governance model**. Without **defined responsibilities**, quality rules tend to become just **isolated technical validations**, disconnected from operational context and business decisions."},{type:"paragraph",text:"In this scenario, **Data Owners** and **Data Stewards** play a critical role. They know the **real impact of data** on processes and act directly in the **definition of business rules**, severity criteria and expected actions for each type of non-conformity."},{type:"paragraph",text:"Beyond rule definition, mature Data Quality initiatives also depen

1d on the **continuous engagement** of these stakeholders in **handling identified exceptions**. Although part of the corrections can be automated, many scenarios still require **contextual analysis and human decision-making via workflow**."},{type:"paragraph",text:"As shown in the first article of this series, **Governance and Data Quality are not isolated disciplines**. Governance defines **responsibility, context and process**; Data Quality **operationalizes that control** through continuous monitoring, indicators and execution of business-defined rules."}]},{id:"conclusao",title:"Conclusion",blocks:[{type:"paragraph",text:"Throughout this series we have shown that **Data Quality in Master Data is not just about fixing inconsistent records**. Its value lies not only in **identifying inconsistencies**, but in establishing a **continuous control cycle** based on business rules aligned to the operational context, **continuous monitoring** and **prioritization by criticality and business impact**."},{type:"paragraph",text:"In critical master data — especially **vendors with fiscal and tax impact** — this means **detecting problems, driving corrective actions, tracking KPI evolution** and increasing the **reliability of processes, integrations and AI initiatives** through **consistent and governed** master data."}]}],about:e,cta:{title:"Ready to evolve your company's master data quality?"},relatedArticles:[{title:"Data Quality in Master Data: Foundations and Application",slug:"data-quality-em-dados-mestres-fundamentos-e-aplicacao",category:"Data Quality",readingMinutes:5,excerpt:"The foundations of data quality applied to the master data universe and how to measure what matters."},{title:"Strategies for Duplicate and Similarity Checking of the Material Master",slug:"verificacao-duplicidade-similaridade-cadastro-material",category:"Master Data",readingMinutes:6,excerpt:"How to apply duplicate and similarity checks to guarantee uniqueness in the material master."},{title:"Onboarding Is Not Just Approval — It's Protecting Your Operation",slug:"#",category:"Governance",readingMinutes:4,excerpt:"Why vendor onboarding is a protection layer, not just a bureaucratic step."}]},{slug:"central-de-cadastros-moderna",title:"Master Data Governance in Practice — The Modern Master Data Center",subtitle:"The Modern Master Data Center and the roles of Data Owner and Data Steward",category:"Governance",image:we,imageAlt:"Colored wooden pins arranged in a circle with arrows pointing to a central red pin",publishedAt:"2026-06-22",readingMinutes:5,keywords:["Governance","Master Data","Master Data Center"],intro:[{type:"paragraph",text:"In this first article of the series, we cover an important topic: how the roles of **Data Owner** and **Data Steward** can be applied within a **Modern Master Data Center**."},{type:"paragraph",text:"But before talking about the **Modern Master Data Center**, it is 

1worth looking at the past (or at the present of some companies) to understand what this area's role used to be."}],sections:[{id:"central-de-cadastros-moderna",title:"The Modern Master Data Center",blocks:[{type:"paragraph",text:"It is very common for us to start **MDM** projects at clients where the **Master Data Center** still works as an operational island. Requests arrive by email, spreadsheets, WhatsApp or tickets. Knowledge of the rules is concentrated in a few people within that area. Business areas do not know exactly who decides what. And, when a relevant master data error occurs, tracing its origin and preventing it from happening again are far out of reach — basically, only the specific error is fixed."},{type:"image",src:xe,alt:"Diagram showing the flow of data between requesters, multiple channels, the master data center and systems, highlighting inefficiencies such as manual processes, inconsistent data and concentrated knowledge."},{type:"paragraph",text:"The scenario above is a classic case — not necessarily because there is no **MDM** tool, but because of the lack of definition of the **Data Owner** and **Data Steward** roles."},{type:"paragraph",text:"During our implementations, our main mission is to drive a structural change at these companies. As a result, we have seen Master Data Centers involved in virtually all strategic projects — not for the sake of the master data operation itself, but because they have become **master data orchestrators**, gained knowledge about the **multidimensional impacts** of these data, and moved from “the company depends on my individual knowledge” to “I helped build and keep alive the company's **master data governance**”."},{type:"paragraph",text:"But what is the relationship between this transformation and the **Data Owner** and **Data Steward** roles? Let us start with a brief definition:"}]},{id:"data-owner-e-data-steward",title:"Data Owner and Data Steward",blocks:[{type:"paragraph",text:"In practice, **Data Governance** does not start with technology — it starts with clearly defined responsibilities."},{type:"paragraph",text:"According to the **DAMA-DMBOK**, the main worldwide reference on **Data Governance**, governance is the exercise of authority, control and decision-making over the organization's data assets. When we bring this into the **master data** universe, a fundamental question arises:"},{type:"paragraph",text:"**Who is really responsible for the definitions of the company's critical master data?**"},{type:"paragraph",text:"This is where the roles of **Data Owner** and **Data Steward** stop being theoretical concepts and become extremely practical organizational mechanisms."},{type:"definition",term:"Data Owner",items:["owner of the domain (e.g. product master, customer master, fixed-asset master, etc.);","responsible for decisions;","multi-dimensional view;","resolves conflicts;","approves rules."]},{type:"definition",term:"Data Steward",items:["functional specialist;","deeply understands the data;","proposes rules;","monitors quality;","works close to the operation, understands how the master data affects their area's business."]},{type:"paragraph",text:"The **Data Owner** is not the one who “operates” the data — they are the one institutionally accountable for it. The **Data Steward** does not replace the business; they represent the business area's knowledge for the given data domain."},{type:"paragraph",text:"A single data domain often impacts several areas of the company. That is why it is common for a domain to have multiple **Data Stewards** representing different business perspectives."},{type:"paragraph",text:"If the **Data Owner** is the owner of the domain, how do we choose them? In practice, choosing the Data Owner should rarely follow the logic of “whoever uses the data the most”. The key criterion is usually: **“Who has the highest institutional capacity to assess the corporate impacts of that data domain?”**"},{type:"paragraph",text:"That means choosing areas that:"},{type:"list",items:["understand the **multidisciplinary impacts** of the record;","have **organizational legitimacy**;","can arbitrate **conflicts between areas**;","actively participate in the strategic processes related to the domain;","can sustain **corporate rules** in the long run."]}]},{id:"conexao-governanca-central-cadastros",title:"The connection between Master Data Governance and the Master Data Center",blocks:[{type:"paragraph",text:"At this point, the connection between **Master Data Governance** and the evolution of the **Master Data Center** becomes clearer. In our view, classic (operational) Master Data Centers are typically the best candidate area to evolve into the **Data Owner** in a modern view, while key people from business areas become the best candidates for **Data Steward** in this model."},{type:"paragraph",text:"This shift takes the Master Data Center from an operational level to a **tactical** level, with meaningful **strategic** involvement — this is illustrated in the case below:"}]},{id:"exemplo-pratico-fornecedores",title:"Practical example: Vendor master",blocks:[{type:"paragraph",text:"The vendor master lived within Finance — called the Finance Master Data Center — which received all requests via email to create/maintain the record 

1in **SAP S/4HANA**. Whenever it was unclear how to define the right value for a given attribute or how to handle a specific case, they contacted whichever business areas they thought were relevant to try to solve the issue — exactly what the first diagram in this article shows."},{type:"paragraph",text:"The **MDM+ BRO** implementation project reorganized these responsibilities, turning the leadership of the Finance Master Data Center into the **Data Owner** of that domain and, at the same time, bringing the most experienced professionals from Procurement, Compliance, Tax, etc. into the **Data Steward** role, formally recognizing responsibilities in the process."},{type:"image",src:ke,alt:"Data governance diagram showing the structure of Strategic Projects, Tactical Layer (Data Owner and Data Stewards) and Operational Layer (Data Operators)."},{type:"paragraph",text:"Because of the high level of **automation** and the depth of the **validation rules** and **exception workflows**, it was possible to hand day-to-day data operation to less experienced professionals — all through controlled processes that expose only the relevant fields for each situation and with a **robust data validation layer**, ensuring **100% adherence** to the defined governance model."},{type:"paragraph",text:"Bringing in a **RACI** view: while operators carry out day-to-day master data activities and Data Stewards support the definition and upkeep of rules, the Data Owner remains responsible for tactical and strategic decisions on the data domain."}]},{id:"conclusao",title:"Conclusion",blocks:[{type:"paragraph",text:"The evolution from the classic **Master Data Center** to a **Modern Master Data Center** represents a change in operating model and responsibilities within companies."},{type:"paragraph",text:"Governance maturity does not increase dependence on specialists. On the contrary, when rules, approvals and validations are **systematized**, execution can be decentralized to less experienced profiles while keeping **quality** and **compliance**."},{type:"paragraph",text:"Organizations mature in **master data** stop depending on isolated areas and hyper-specialists who “do the master data” and start operating through formal structures of **ownership**, **stewardship** and **shared governance** — and when this happens, master data becomes a **strategic asset** of the organization."}]}],about:e,cta:{title:"Ready to evolve your company's master data governance?"},relatedArticles:[{title:"Tax Reform: Why the Partner's Financial Health Became Tax Risk",slug:"reforma-tributaria-saude-financeira-fornecedor-risco-tributario",category:"Tax",readingMinutes:6,excerpt:"Understand how the lack of integrated view over vendors exposes companies to fiscal risk and how master data governance reduces that vulnerability."},{title:"Cleansing Solves the Past. Governance Protects the Future",slug:"#",category:"Governance",readingMinutes:5,excerpt:"Data cleansing fixes history, but only structured governance prevents new errors from repeating at scale."},{title:"Master Data Management: What It Is and Why It Matters",slug:"#",category:"MDM",readingMinutes:7,excerpt:"A practical view of MDM: what it is, why it matters and how it becomes a lever for more reliable decisions in SAP."}]},{slug:"automacao-de-regras-e-ia",title:"Rule Automation and AI",subtitle:"In a world abundant with AI solutions, does it still make sense to invest in RPA?",category:"Automation",image:Me,imageAlt:"Human hand and robotic hand shaking",publishedAt:"2026-06-02",readingMinutes:4,keywords:["Automation","Artificial Intelligence","Governance"],intro:[{type:"paragraph",text:"**Yes — when it evolves into Intelligent Process Automation (IPA).**"},{type:"paragraph",text:"**Artificial Intelligence** has become ubiquitous: automatic classification, recommendations, continuous learning and data-driven decision support are already part of organizations' daily life."},{type:"paragraph",text:"That raises a recurring question: what is the role of traditional automation tools such as **RPA** in a landscape dominated by AI and Machine Learning?"},{type:"paragraph",text:"When it comes to **Master Data Governance**, the answer relies on a key concept: **Intelligent Process Automation (IPA)** — the combination of **RPA**, **business rules** and **AI**."}],sections:[{id:"governanca-velocidade-responsabilidade",title:"Master Data Governance: speed with responsibility",blocks:[{type:"paragraph",text:"**Master data** are critical assets — they impact operational processes, system integrations, management analytics and regulatory requirements. Governance of this data must balance two goals that often conflict:"},{type:"list",items:["**Operational scalability**, to handle high volumes of requests and changes","**Traceability and compliance**, to supp

1ort audits, internal controls and regulatory requirements"]},{type:"paragraph",text:"Approaches based exclusively on **RPA** struggle to scale. Solutions purely based on **AI** lack predictability and explainability. Governance requires an intermediate model."}]},{id:"ia-isolada-risco",title:"Isolated AI: intelligence without boundaries can become risk",blocks:[{type:"paragraph",text:"AI and Machine Learning are extremely effective at:"},{type:"list",items:["Identifying complex patterns","Learning from history","Reducing human effort","Handling large data volumes"]},{type:"paragraph",text:"However, when used in isolation within governance, important challenges arise:"},{type:"list",items:["**Low explainability** of decisions, especially in complex models","**Difficult auditability**, given the lack of deterministic criteria","**Critical dependence** on training-data quality","**Bias risk**, with direct impact on operational and regulatory decisions"]},{type:"paragraph",text:"In governance, making the right call is not enough — you must be able to **explain why**."}]},{id:"regras-de-negocio",title:"Business rules: control, reliability and predictability",blocks:[{type:"paragraph",text:"Rule engines remain one of the most solid pillars of **Master Data Governance**. They are fundamental to guarantee:"},{type:"list",items:["**Deterministic**, documentable criteria","**Direct alignment** with internal policies","**Explicit adherence** to regulatory rules","**Transparency** for audits and reviews"]},{type:"paragraph",text:"In stable and well-defined processes, business rules fully meet governance requirements. The challenge arises when the process starts dealing with:"},{type:"list",items:["Large volumes of exceptions","Contextual variations difficult to anticipate","The need for faster response without constantly rewriting rules"]},{type:"paragraph",text:"In those cases, the challenge is not the rules themselves but how to extend them to handle more dynamic contexts."},{type:"paragraph",text:"That is exactly where combining with **AI** strengthens the model, preserving control and reliability of the rules while adding flexibility and adaptive capacity to the process."},{type:"image",src:Ae,alt:"Diagram: Business rules — control, reliability and predictability. Shows the governance pillar, the challenge in complex scenarios and the solution combining rules with AI."}]},{id:"papel-do-ipa",title:"The role of IPA: specialization of responsibilities",blocks:[{type:"paragraph",text:"**Intelligent Process Automation** does not replace RPA — it organizes and specializes the role of each component in the process:"},{type:"list",items:["**RPA** executes and orchestrates end-to-end flows","**Business rules** define boundaries, policies and compliance criteria","**AI / Machine Learning** act on probabilistic decisions, predictions, classification and suggestions"]},{type:"paragraph",text:"AI operates within a **governed perimeter**, defined by clear rules and controls. This prevents autonomous decisions outside the acceptable scope."}]},{id:"ipa-aplicado-governanca",title:"IPA applied to Master Data Governance",blocks:[{type:"paragraph",text:"In practice, **IPA** enables a hybrid, controlled model, such as:"},{type:"list",items:["**Automatic classification and enrichment** of data based on AI models","**Deterministic validations** by rules before any approval","**Automatic approval** only for pre-defined low-risk scenarios","**Human-review routing** only when objective criteria are violated"]},{type:"paragraph",text:"The outcome is a **faster, scalable and reliable** process, without giving up control. By combining RPA, rules and AI, governance gains:"},{type:"list",items:["**Measurable reduction** in operational effort","**Traceable, justifiable** decisions","**Lower rate** of exceptions and rework","**Increased operational capacity**","**Continuous compliance** with policies and standards"]},{type:"paragraph",text:"**IPA does not eliminate governance — it reinforces it.**"},{type:"image",src:Te,alt:"Diagram: IPA applied to Master Data Governance. 5-step flow: AI classification, rule-based validations, automatic approval, human review and end-to-e

1nd logging."}]},{id:"conclusao",title:"Conclusion",blocks:[{type:"paragraph",text:"In a landscape dominated by AI solutions, insisting on purely traditional automation limits evolution. On the other hand, betting exclusively on artificial intelligence puts **predictability** and **compliance** at risk."},{type:"paragraph",text:"**Intelligent Process Automation** is the balance point. In Master Data Governance:"},{type:"list",items:["**AI** accelerates and suggests","**Business rules** control and validate","**RPA** ensures consistent execution"]},{type:"paragraph",text:"Speed without control creates risk. Control without speed creates inefficiency. **IPA lets you achieve both.**"}]}],about:e,cta:{title:"Ready to evolve your company's master data governance?"},relatedArticles:[{title:"Data Quality in Master Data: Foundations and Application",slug:"data-quality-em-dados-mestres-fundamentos-e-aplicacao",category:"Governance",readingMinutes:6,excerpt:"The foundations of data quality applied to the master data universe and how to measure what matters."},{title:"Cleansing Solves the Past. Governance Protects the Future",slug:"#",category:"Governance",readingMinutes:5,excerpt:"Data cleansing fixes history, but only structured governance prevents new errors from repeating at scale."},{title:"Rework Starts with the Wrong Data... And Costs More Than It Seems",slug:"#",category:"Master Data",readingMinutes:5,excerpt:"How small master data errors turn into operational rework and invisible cost for the company."}]},{slug:"verificacao-duplicidade-similaridade-cadastro-material",title:"Strategies for Duplicate and Similarity Checking of the Material Master",subtitle:"From prevention to data intelligence: how duplicate and similarity checks transform the quality of the material master and strengthen governance.",category:"Master Data",image:He,imageAlt:"Magnifying glass zooming into a document with a green approved mark, alongside other documents in the background.",publishedAt:"2026-04-30",readingMinutes:3,keywords:["Material Master","Data Quality","Monitoring"],intro:[{type:"paragraph",text:"Over the last years, we have significantly evolved our **material search** tools. This undoubtedly gives users a **greater ability to find** what they need in large databases."},{type:"paragraph",text:"However, we know that in the heat of the operation, even the best search tool does not guarantee that a user will not try to request a material **identical to an existing one** (duplicate) or a **very similar material** that could be used in that situation."},{type:"paragraph",text:"In this text we will not explore the consequences of duplicates in the base. Instead, we will present some **interesting solutions** implemented in our customer community regarding **duplicate and similarity checking**."}],sections:[{id:"facilitando-a-vida-do-solicitante",title:"Making the requester's life easier in Create and Modify processes",blocks:[{type:"paragraph",text:"It is very common, in our customer community using **PDMs** in their creation processes, to enable **duplicate and similarity checking** features while the request form is filled in."},{type:"paragraph",text:"The goal is to add an **extra layer of protection** to the database and support the requester — especially when they did not find what they were looking for in the search tool or did not even search."},{type:"paragraph",text:"When requesting a new material or modifying the classification of an existing material, the solution displays **possible duplicates or similar items** found:"},{type:"image",src:Qe,alt:"MDM+ BRO material creation request screen showing the list of similar materials found in the base."},{type:"paragraph",text:"Additionally, the system enables **detailed comparison of the characteristics** of those materials, supporting decision-making:"},{type:"image",src:Ue,alt:"Material comparison screen with columns for type, inner diameter, outer diameter, width and reference."},{type:"paragraph",text:"Finally, the requester can choose to:"},{type:"list",items:["**continue with the request** for a new material; or","**use an existing material** in the base."]},{type:"paragraph",text:"**Important:** it is a good practice to systemically prevent the creation of duplicates, even if the requester chooses to continue with a new request."}]},{id:"verificacoes-especiais",title:"Special checks",blocks:[{type:"paragraph",text:"In addition to the more traditional solutions above, it is possible to implement **more advanced approaches** that identify duplicates or similarities even when the user selects an **incorrect PDM**. Some examples:"},{type:"definition",term:"Validation by Part Number / Manufacturer",items:["For customers who use these fields in the PDM, it is possible to check whether the same **Part Number** is already linked to a material in another PDM.","*Example:* the requester starts creating a new material in the generic PDM “Spare parts” with the description “DIRECTIONAL VALVE 5-3WE10A5X/EG24K4/CM R901158858 REXROTH”. When filling in the “Part Number” field, the solution identifies that this same code is already associated with a material in the “Directional valve” PDM, letting the user evaluate whether the existing item already meets the need even in a divergent PDM."]},{type:"definition",term:"Cross-search across PDMs with common characteristics",items:["When the same characteristic is reused in different PDMs, **cross-searches** are possible.","*Example:* when registering a material in the “Roller bearing” PDM, after entering characteristics such as “Inner diameter”, “Outer diameter” and “Materialâ€

1, the system identifies a similar item in the “Ball bearing” PDM. This lets the requester revisit the PDM choice or consider using the existing material."]}]},{id:"monitorando-unicidade",title:"Monitoring the “uniqueness” dimension of the material base",blocks:[{type:"paragraph",text:"Beyond reinforcing protections and easing Create/Modify processes, this solution can also be used to **monitor the “uniqueness” dimension** (as per **ISO 8000**) within data quality."},{type:"paragraph",text:"That is possible because the solution can **compare the entire material base with itself**, identifying duplicates and similar items with a configurable **minimum similarity percentage**."},{type:"paragraph",text:"*Example:* find materials of class “Cutting pliers” that are at least **80% similar** to each other or completely duplicated:"},{type:"image",src:Ve,alt:"Similar material search parameter screen — selection by class ALICORT and minimum relevance 80%."},{type:"image",src:Le,alt:"Similar material search result showing base materials, texts, percentages and similar materials."},{type:"list",items:["A case of **duplication**: material 2364 is **100% identical** to material 2365;","A case of **similarity**: material 2341 shows **80% similarity** with material 2379."]},{type:"paragraph",text:"A common action from this type of analysis is to **review every item deemed 100% equal**, deciding which should remain in the base and which should be deleted."}]},{id:"conclusao",title:"Conclusion",blocks:[{type:"paragraph",text:"More than an operational control, duplicate and similarity checking is a **key element within the data quality strategy**, especially regarding the **uniqueness dimension**."},{type:"paragraph",text:"That is why we increasingly see in our community the evolution toward solutions that **support the user at the right moment** — preventing duplicates, suggesting alternatives and making the process smoother."},{type:"paragraph",text:"By embedding these solutions into their processes, organizations strengthen **information governance** and reduce risks associated with **data redundancy and inconsistency**."},{type:"paragraph",text:"The result is a **more reliable base** that supports better decisions and more efficient processes."},{type:"paragraph",text:"*Note: The solutions exemplified here are part of the **MDM+ BRO** portfolio, an SAP-certified add-on for master data governance.*"}]}],about:e,cta:{title:"Ready to raise the quality of your material master?"},relatedArticles:[{title:"Tax Reform: The Importance of Material and Product Master Data Quality",slug:"reforma-tributaria-qualidade-cadastral-materiais-produtos",category:"Tax Reform",readingMinutes:5,excerpt:"Why material and product master data quality is decisive against tax-reform changes."},{title:"Cleansing Solves the Past. Governance Protects the Future",slug:"#",category:"Governance",readingMinutes:5,excerpt:"Data cleansing fixes history, but only structured governance prevents new errors from repeating at scale."},{title:"Mismanaged Master Data in SAP: the Domino Effect No One Sees Coming",slug:"#",category:"Master Data",readingMinutes:5,excerpt:"How small master data errors in SAP propagate through integrations and processes, causing a silent domino effect."}]},{slug:"reforma-tributaria-qualidade-cadastral-materiais-produtos",title:"Tax Reform: The Importance of Material and Product Master Data Quality",subtitle:"Misclassified product, amplified risk: the role of material and product master data in the Brazilian Consumption Tax Reform.",category:"Tax Reform",image:Ke,imageAlt:"Professional walking through the aisles of a logistics warehouse while checking information on a tablet.",publishedAt:"2026-04-22",readingMinutes:4,keywords:["Tax Reform","Material Master","Data Quality"],intro:[{type:"paragraph",text:"The **Brazilian Consumption Tax Reform** represents a structural change in how indirect taxes will be assessed, controlled and audited in Brazil. Replacing taxes such as **ICMS, ISS, PIS and COFINS** with **IBS** and **CBS**, the model moves closer to a **modern VAT**, highly automated and heavily data-driven. In this new landscape, the **material and product master data** gains even more importance and takes on a **central role in the tax governance** of companies."},{type:"paragraph",text:"Information such as **NCM, GTIN, unit of measure, weight and technical description** become decisive not only for the **correct application of tax rates**, but also for the **effective use of tax credits** and the **fiscal compliance** of operations. Errors or inconsistencies in this data no longer generate only operational rework and start to represent **relevant fiscal risks**, with direct impact on costs, margins and exposure to fines."}],sections:[{id:"o-que-muda-com-a-reforma",title:"What changes with the Consumption Tax Reform",blocks:[{type:"paragraph",text:"**IBS** and **CBS** introduce a **fully non-cumulative** taxation model based on **financial credit**, where the tax paid in previous stages can be **fully appropriated** by the buyer. However, this right to credit is directly conditioned on the **quality of the information declared in the operation**, especially at the **item level**."},{type:"paragraph",text:"The audit logic also evolves: tax authorities now operate with **integrated platforms**, **automatic data cross-checks** and **large-scale electronic validations**. In this context, correctly identifying the good or product becomes essential for applying the right tax treatment, significantly reducing room for **manual interpretations** or **after-the-fact adjustments**."},{type:"paragraph",text:"In the previous model, many master data inconsistencies were mitigated by **specific rules**, **state-level exceptions** or **manual adjustments** during assessment. With the Tax Reform, this margin shrinks dramatically. The **material master** becomes the **main source of information** for the whole fiscal chain: **ERP, electronic invoices, digital bookkeeping** and **audit systems**."},{type:"paragraph",text:"This means an **error at the source** — such as an **incorrect NCM** or a **generic description** — propagates automatically across the entire operation cycle, impacting not only the issuing taxpayer but also its **customers**, whose credits may be **denied or challenged**."},{type:"image",src:Je,alt:"Diagram comparing the previous model and the post-Tax-Reform model, highlighting IBS/CBS full financial credit, integrated modern auditing, and the impact of material master errors across the whole chain."}]}

1,{id:"ncm-gatilho-tributacao",title:"NCM as the main tax trigger in IBS and CBS",blocks:[{type:"paragraph",text:"The **Mercosur Common Nomenclature (NCM)** becomes even more relevant in the Consumption Tax Reform. It defines **differentiated rates**, **specific regimes**, **sector exceptions** and, in some cases, the very **classification of the good** within the economic chain."},{type:"paragraph",text:"An **incorrect NCM** can lead to **undue tax collection**, **wrong tax rates** and **loss of credit rights** for the buyer. In an environment of **highly automated auditing**, recurring NCM divergences tend to be quickly caught by tax authorities, raising the **risk of fines** and fiscal disputes."}]},{id:"gtin-validacao-rastreabilidade",title:"GTIN as a fiscal validation and traceability instrument",blocks:[{type:"paragraph",text:"The **GTIN**, previously seen by many companies only as a **commercial or logistics requirement**, becomes a **strategic element of fiscal validation**. Integration between the **Federal Revenue**, **State Treasury** and **GS1** databases enables automatic cross-checking of information such as **GTIN, NCM, description** and **unit of measure**."},{type:"paragraph",text:"Inconsistencies across these attributes increase the risk of **rejected fiscal documents**, **blocked operations** and **challenges in electronic audits**. In the new tax model, GTIN reinforces **product traceability** along the chain and expands the tax authority's ability to systemically identify master data deviations."}]},{id:"descricao-tecnica-evidencia-fiscal",title:"Technical material description as fiscal evidence",blocks:[{type:"paragraph",text:"The **material description** stops being just an informational field and starts acting as an **element that supports the fiscal classification**. **Generic, incomplete or imprecise** descriptions make it hard to prove the correct product classification and **weaken the company's defense** in eventual audits."},{type:"paragraph",text:"**Standardized, clear technical descriptions aligned to the real characteristics of the product** strengthen **master data governance**, reduce ambiguity and increase consistency of information declared to the tax authority, especially in an environment of **automatic data cross-checking**."}]},{id:"principais-riscos-fiscais",title:"Main fiscal risks associated with inconsistent master data",blocks:[{type:"paragraph",text:"A lack of governance in the material and product master can generate a range of fiscal impacts, including:"},{type:"list",items:["**Incorrect application of IBS and CBS rates**","**Loss or denial of tax credits**","**Rejection of electronic fiscal documents**","**Divergences between ERP, e-invoices** and ancillary obligations","**Contamination of the credit chain**, affecting customers and commercial partners","**Increased exposure** to electronic audits and infraction notices"]},{type:"paragraph",text:"These risks make clear that **master data quality** must be treated as a **strategic asset**, not just an operational requirement."}]},{id:"como-nossas-solucoes-podem-ajudar",title:"How our solutions can help",blocks:[{type:"paragraph",text:"Given the complexity of the new tax scenario, the combination of **automation, business rules, workflows** and **queries to standardized content bases** enables building a **robust, preventive** model for material and product master data governance."},{type:"paragraph",text:"With solutions such as **MDM+ BRO** and **MUB**, it is possible to structure an **integrated strategy** that includes:"},{type:"list",items:["**Validation at creation and modification time**, ensuring that critical information such as **NCM, GTIN, description** and **units** is complete and consistent;","**NCM / unit-of-measure option restrictions** and **automatic assembly of short and long texts** based on **PDM (material description pattern)**, mandatory GTIN for specific materials;","**Periodic cleansing and enrichment** of the master using **business rules** and external content bases such as **1WorldSync (Simplus)** and **GS1**;","**Monitoring and triggering actions** in the tool for **split NCMs** and **deactivated NCMs** linked to materials and products in the base;","**AI agents** that support the user in **selecting and filling the correct PDM** (based on a link, document, text or image) and in **selecting the correct NCM** based on technical information and business context."]},{type:"image",src:Ye,alt:"Preventive governance flow diagram with MDM+ BRO and MUB — NCM/GTIN/description/unit validation, automatic PDM-based assembly, cleansing with 1WorldSync and GS1, monitoring of split/deactivated NCMs and supporting AI agents."}]},{id:"conclusao",title:"Conclusion",blocks:[{type:"paragraph",text:"In the context of the **Consumption Tax Reform**, material and product master data quality reaches a new level: more than a compliance requirement, the master becomes a **structural element of tax assessment** in the **IBS/CBS** model."},{type:"paragraph",text:"In an environment of **digital, integrated and data-driven auditing**, the consistency between **NCM, GTIN, description, units of measure** and other master data attributes will be continuously validated throughout the entire economic chain. Master data failures cease to be corrected at assessment time and start being **detected at the source**, with direct effects on **credit rights**, **acceptance of fiscal documents** and the **commercial relationship with customers and partners**."}]}],about:e,cta:{title:"Ready to evolve your company's master data governance?"},relatedArticles:[{title:"Strategies for Duplicate and Similarity Checking of the Material Master",slug:"verificacao-duplicidade-similaridade-cadastro-material",category:"Master Data",readingMinutes:3,excerpt:"How to apply duplicate and similarity checks to guarantee uniqueness in the material master."},{title:"Cleansing Solves the Past. Governance Protects the Future",slug:"#",category:"Governance",readingMinutes:5,excerpt:"Data cleansing fixes history, but only structured governance prevents new errors from repeating at scale."},{title:"Mismanaged Master Data in SAP: the Domino Effect No One Sees Coming",slug:"#",category:"Master Data",readingMinutes:5,excerpt:"How small master data errors in SAP propagate through integrations and processes, causing a silent domino effect."}]},{slug:"reforma-tributaria-saude-financeira-fornecedor-risco-tributario",title:"Tax Reform: Why the Partner's Financial Health Became Tax Risk",subtitle:"Delinquent vendor, lost credit: the importance of onboarding and monitoring vendors from a financial-health perspective in the Tax Reform.",category:"Tax Reform",image:Ze,imageAlt:"White piggy bank on top of coins next to a stethoscope, representing financial health.",publishedAt:"2026-04-08",readingMinutes:5,keywords:["Tax Reform","Business Partner","Monitoring"],intro:[{type:"paragraph",text:"The **Brazilian Consumption Tax Reform** introduces a new taxation model based on **full non-cumulativeness** and **supply-chain transparency**. In this context, the buyer-vendor relationship stops being merely commercial and takes on direct impacts on the effective use of **IBS and CBS tax credits**."},{type:"paragraph",text:"The **vendor's financial health**, historically treated as a contractual and operational-continuity risk criterion, now also plays an additional role: **indirect tax risk**. In the new model, the vendor's ability to meet its tax obligations directly influences the buyer's right to use the tax credits."},{type:"paragraph",text:"As a result, **onboarding and continuous monitoring** of vendors' financial health cease to be a good practice and become an essential element of **tax governance**, **margin protection** and **financial predictability**."}],sections:[{id:"novo-modelo-credito-ibs-cbs",title:"The new credit model in IBS and CBS",blocks:[{type:"paragraph",text:"With the implementation of **IBS** and **CBS**, the Brazilian tax system moves closer to international **VAT** models, in which tax credit is tied to operations effectively taxed and duly collected by the tax authority."},{type:"paragraph",text:"Even though the principle is **full non-cumulativeness**, the practical operation of the system assumes:"},{type:"list",items:["**Correct tax highlight** on the invoice;","**Identification of the vendor** as a regular taxpayer;","**Effective payment** of the tax due."]},{type:"paragraph",text:"In this scenario, the credit is no longer purely **documentary** and starts to be validated inside a **digital, integrated ecosystem**, increasing the relevance of **compliance across the whole chain** — and, therefore, of its participants' financial capability."},{type:"image",src:Xe,alt:"Diagram of the new IBS/CBS credit model: correct tax highlight, regular vendor and effective tax payment, integrated into a digital ecosystem of issuance, transmission, val

1idation and monitoring."}]},{id:"saude-financeira-fator-critico",title:"Why the vendor's financial health becomes a critical factor",blocks:[{type:"paragraph",text:"**Tax delinquency** rarely appears in isolation. In practice, it is usually preceded by clear signs of **financial deterioration**, such as:"},{type:"list",items:["**Liquidity issues** and cash-flow problems;","**Rising indebtedness**;","**Recurring tax installment plans**;","**Tax lawsuits** and protests;","**Special audit regimes**."]},{type:"paragraph",text:"Financially fragile vendors tend to prioritize essential operating expenses and postpone tax payments. In the new model, this behavior directly impacts the buyer, whose IBS and CBS credits can be **suspended, postponed or denied**."}]},{id:"risco-pratico-glosa-creditos",title:"Practical risk: loss, delay or denial of tax credits",blocks:[{type:"paragraph",text:"From the buyer's perspective, the risk materializes objectively:"},{type:"list",items:["The **expected credit** is not validated in the system;","**Use** is postponed until the vendor regularizes;","In more critical cases, the credit is **definitively denied**."]},{type:"paragraph",text:"This directly impacts:"},{type:"list",items:["**Effective cost** of the operation;","**Margin and profitability**;","**Cash planning**;","**Predictability** of tax assessment."]},{type:"paragraph",text:"Thus, buying from a financially unstable vendor ceases to be merely a theoretical risk and becomes a **measurable economic and tax risk** to be considered in purchasing and contracting decisions."}]},{id:"responsabilidade-indireta-compliance-cadeia",title:"Indirect responsibility and chain compliance",blocks:[{type:"paragraph",text:"The Tax Reform **does not transfer to the buyer legal responsibility** for the vendor's tax. However, it establishes a model of **indirect economic responsibility**."},{type:"paragraph",text:"In this model, the taxpayer is not accountable for the vendor's debt but **suffers the consequences** of its delinquency. This reinforces the need for a **systemic view** of the supply chain, embedding financial and tax criteria into vendor management."}]},{id:"monitoramento-continuo-vs-homologacao",title:"Continuous monitoring vs. point-in-time onboarding",blocks:[{type:"paragraph",text:"As with the examples covered in the article about **Simples Nacional**, the vendor's financial health is **not static**. A partner deemed healthy at onboarding may deteriorate over time."},{type:"paragraph",text:"That is why relying only on **point-in-time analyses**, manual queries and purely contractual assessments is not enough in the new tax scenario. **Continuous monitoring** becomes essential to anticipate tax risks, avoid surprises in credit validation and trigger contingency plans before the impact materializes."}]},{id:"como-nossas-solucoes-podem-ajudar",title:"How our solutions can help",blocks:[{type:"paragraph",text:"Given the complexity of the new model, there is no single strategy able to eliminate all risks. However, the combination of **automation, predictive insights via AI agents and structured interaction with vendors** — enabled by solutions such as **MDM+ BRO and MUB** — allows building a **robust, preventive** management model."},{type:"paragraph",text:"Practical application examples:"},{type:"list",items:["In the **initial onboarding** of each relevant vendor, complementing queries to public bases (**RFB, CCC, Simples Nacional**) with **CNDs** and private bases like **credit bureaus**;","In the **recurring monitoring** of vendors' financial health classified as **A, B and/or C** curves and relevant to the IBS/CBS credit chain;","With **structured workflows** that interact with strategic vendors, collecting information such as **Balance Sheet, Income Statement, Cash-Flow Statement** and applying **business rules** and **predictive insights via AI agents**, keeping monitoring active and constant."]},{type:"image",src:_e,alt:"Diagram of MDM+ BRO and MUB solutions combining automation, predictive insights with AI agents and structured interaction with vendors, applied in initial onboarding, recurring monitoring and strategic workflows."}]},{id:"conclusao",title:"Conclusion",blocks:[{type:"paragraph",text:"In the Tax Reform context, vendor financial health stops being merely an operational risk criterion and becomes a central element of **tax governance**."},{type:"paragraph",text:"The possibility of **loss, delay or denial** of IBS and CBS credits turns financial monitoring of vendors into a direct mechanism of **margin protection, cash-flow predictability and tax compliance**."},{type:"paragraph",text:"By structuring **systemic, continuous, integrated** onboarding and monitoring processes — supported by technology and well-defined business rules — companies stop acting reactively and start anticipating risks, gaining more safety and efficie

1ncy in the new Brazilian tax scenario."}]}],about:e,cta:{title:"Ready to evolve your company's master data governance?"},relatedArticles:[{title:"Tax Reform: The Importance of Material and Product Master Data Quality",slug:"reforma-tributaria-qualidade-cadastral-materiais-produtos",category:"Tax Reform",readingMinutes:4,excerpt:"Misclassified product, amplified risk: the role of material and product master data in the Consumption Tax Reform."},{title:"Onboarding Is Not Just Approval — It's Protecting Your Operation",slug:"#",category:"Governance",readingMinutes:5,excerpt:"Why vendor onboarding goes far beyond approving records: it shields your operation from risk."},{title:"The ERP Doesn't Fail on Its Own: in SAP, Bad Data Turns into a Real Bottleneck",slug:"#",category:"Master Data",readingMinutes:5,excerpt:"In SAP, bad data becomes a real operational bottleneck — the ERP only executes what the master delivers."}]},{slug:"guia-homologacao-fornecedores-sap",title:"Vendor Onboarding Guide in SAP: Step-by-Step Checklist",subtitle:"A practical guide and full checklist to structure the vendor onboarding process in SAP environments (ECC and S/4HANA), reducing fiscal, operational and compliance risks.",category:"Governance",image:ht,imageAlt:"Professional reviewing vendor onboarding process on a tablet in a logistics environment.",publishedAt:"2026-07-02",readingMinutes:8,keywords:["Vendor Onboarding","SAP","Vendor Governance","MDM"],intro:[{type:"paragraph",text:"**Onboarding vendors** is one of the most critical stages of master data governance. In **SAP (ECC and S/4HANA)** environments, a poorly onboarded vendor propagates quickly to **procurement, accounts payable, tax and logistics**, generating rework, compliance risk and loss of tax credits."},{type:"paragraph",text:"This guide provides a **step-by-step checklist** to structure (or review) the **vendor onboarding process in SAP**, focused on **master data quality, automated validations and continuous governance**."}],sections:[{id:"o-que-e-homologacao-de-fornecedores",title:"What is vendor onboarding?",blocks:[{type:"paragraph",text:"Vendor onboarding is the structured process of evaluating, validating and approving a vendor before they start operating with the company. It goes far beyond “creating a record in SAP” — it involves documentary, fiscal, financial and operational due diligence."},{type:"paragraph",text:"In SAP environments, onboarding must be connected to the master data in **LFA1, LFB1, LFM1** and to the complementary tables that support **procurement, tax and payments**."},{type:"list",items:["Approving a vendor is only one step — onboarding is ensuring they meet risk, fiscal and operational requirements.","A well-done onboarding **avoids blocks on purchase orders, MIRO and payments**.","It is the foundation for **continuous monitoring** throughout the vendor's life cycle."]}]},{id:"por-que-homologacao-e-critica-em-sap",title:"Why the process is critical in SAP environments",blocks:[{type:"paragraph",text:"In SAP, the vendor master is the **entry gate** for dozens of processes: **PO, MIGO, MIRO, payments, withholdings, SPED, tax assessment**. Inconsistent data during onboarding impacts this whole chain."},{type:"list",items:["Procurement — mis-classified vendors block PO release.","Tax — incorrect CCM, ICMS taxpayer indicator and Simples Nacional generate invoices with wrong taxes.","Accounts payable — inconsistent bank data causes payment reversals and fraud risk.","Tax Reform — unmonitored vendors can cause denial of IBS and CBS credits."]}]},{id:"checklist-homologacao-sap",title:"Vendor onboarding checklist in SAP",blocks:[{type:"paragraph",text:"Use this **step-by-step checklist** as a reference to structure or review your onboarding process in SAP environments."},{type:"definition",term:"1. Request and initial classification",items:["Structured request form (requesting area + vendor).","Preliminary classification by “purchase category” and “criticality”.","Definition of the appropriate SAP “account group” (KTOKK).","Identification of “domestic, foreign or intercompany” vend

1or."]},{type:"definition",term:"2. Documentary due diligence",items:["Articles of incorporation, CNPJ card and proof of address.","Negative certificates: federal, state, municipal, FGTS and labor.","State and municipal registration (when applicable).","Tax regime: Simples Nacional, Presumed Profit or Actual Profit."]},{type:"definition",term:"3. Validations in public and private bases",items:["Federal Revenue query (CNPJ status).","SEFAZ CCC and Simples Nacional queries.","Query to restrictive lists: CEIS, CNEP, CEPIM, OFAC, PEP.","Credit-bureau query for financial score."]},{type:"definition",term:"4. Risk and compliance assessment",items:["Anti-corruption and LGPD questionnaire.","ESG evaluation for strategic vendors.","Conflict-of-interest and related-party analysis.","Definition of risk level (low, medium, high)."]},{type:"definition",term:"5. SAP master data quality",items:["Full completion of LFA1, LFB1 and LFM1 according to category.","Validation of bank data (bank, agency, account and PIX key type).","Correct payment terms and purchasing group.","Fiscal indicators: ICMS taxpayer, IPI, withholdings (PIS/COFINS/CSLL/IR/ISS/INSS).","Municipality-based ISS withholding rules configured."]},{type:"definition",term:"6. Approval and activation",items:["Multi-level approval workflow (Procurement, Tax, Compliance, Finance).","Evidence log and audit trail.","Controlled activation in SAP with onboarded status.","Formal communication to the vendor."]},{type:"definition",term:"7. Continuous post-onboarding monitoring",items:["Periodic revalidation of certificates and fiscal status.","Recurring financial health monitoring (A/B/C curves).","Automatic alerts for changes in public bases and restrictive lists.","Reassessment of the master data quality score."]}]},{id:"erros-comuns-na-homologacao",title:"Common onboarding mistakes (and how to avoid them)",blocks:[{type:"list",items:["Treating onboarding as data entry — without real due diligence.","**Relying on spreadsheets and emails** to collect documents, without an audit trail.","**Not integrating** queries to public bases into the SAP approval flow.","**Onboarding once** and never re-evaluating the vendor.","**Ignoring fiscal indicators** that affect invoices, withholdings and tax credits."]}]},{id:"como-mdm-bro-apoia-homologacao-sap",title:"How MDM+ BRO supports onboarding in SAP",blocks:[{type:"paragraph",text:"**MDM+ BRO** is the **SAP-certified** AKQUINET add-on for master data governance in **ECC and S/4HANA** environments. It structures vendor onboarding inside SAP itself, without leaving the operational environment."},{type:"list",items:["Multi-level onboarding workflows with a full audit trail.","Automated queries to public and private bases (Receita, CCC, Simples, bureaus).","Quality rules applied before activation in the vendor master.","Vendor-level quality score with severity and prioritization.","Continuous monitoring and automated periodic revalidation."]},{type:"paragraph",text:"For companies with multiple ERPs, MDM+ MUB provides the same governance in a SaaS platform, integrated with the ERP and other enterprise systems."}]},{id:"conclusao",title:"Conclusion",blocks:[{type:"paragraph",text:"Onboarding vendors in SAP is not an administrative task — it is a governance discipline that protects the operation from fiscal, financial and reputational risk. A structured process supported by workflow, automated validations and continuous monitoring turns the vendor master into a reliable asset for the entire procurement, tax and payment chain."},{type:"paragraph",text:"Use this checklist as a starting point — and evolve the process with technology, business rules and continuous governance."}]}],about:e,cta:{title:"Want to structure vendor onboarding in your SAP?"}},{slug:"reforma-tributaria-endereco-cliente-correto",title:"Tax Reform: The Importance of Keeping the Customer Address Correct",subtitle:"An up-to-date customer address has always mattered — with the Tax Reform, it becomes unavoidable and costly to ignore.",category:"Tax Reform",image:$e,imageAlt:"A hand touching a smartphone screen over a map with several red location pins.",publishedAt:"2026-03-23",readingMinutes:3,keywords:["Tax Reform","Customer Master","Governance"],intro:[{type:"paragraph",text:"The correct master data management of customers becomes a critical factor for mitigating tax risks in the context of the **Brazilian Consumption Tax Reform**. Among master data attributes, the customer/buyer address takes on a central role, as it will be decisive for the correct incidence and distribution of the new consumption taxes — **

1IBS and CBS**."},{type:"paragraph",text:"Inconsistencies or errors in the customer address directly impact the destination location of the operation. In this scenario, continuous monitoring and structured validation of the address stop being just a good master data practice and become an **operational, tax and compliance requirement**."},{type:"paragraph",text:"With the Tax Reform, Brazil broadly adopts the **destination principle** for consumption taxation. In this model, tax is due at the place where consumption or service provision occurs, and no longer at the vendor's origin location."},{type:"paragraph",text:"As a result, the customer address stops being merely informational data and becomes a **structural element of the taxable event**, directly influencing:"},{type:"list",items:["The definition of the destination state and municipality;","The applicable IBS rate;","The correct distribution of tax revenue;","The classification of the operation as internal, interstate or inter-municipal;","The correct bookkeeping and validation of the invoice in the national IBS/CBS environment."]},{type:"paragraph",text:"An incorrect address can artificially shift the place of consumption, causing undue tax payments and systemic inconsistencies with relevant fiscal impacts."},{type:"image",src:et,alt:"Tax Reform destination-principle diagram: the origin vendor is no longer the place of taxation, tax is due at the place of consumption/service provision, defined by the customer address, which determines destination state and municipality, IBS rate, revenue distribution, operation type, and invoice bookkeeping."}],sections:[{id:"impacto-endereco-fiscalizacao",title:"Impact of the customer address on tax incidence, auditing and fiscal risks",blocks:[{type:"paragraph",text:"In the Tax Reform context, the customer address reported on the invoice becomes a decisive element for the correct incidence of **IBS and CBS**, serving as the basis for defining the place of consumption and, consequently, the federative entity entitled to collect the tax."},{type:"paragraph",text:"In practice, this data will be used automatically to:"},{type:"list",items:["Determine the place of IBS incidence;","Cross-validate against national registries and geo-referenced bases;","Correctly assess the taxes due on the operation;","Analyze compliance in electronic fiscal cross-checks."]},{type:"paragraph",text:"With the implementation of the new model, auditing will heavily rely on **automatic data cross-checks**, involving the national taxpayer registry, geo-referenced addresses, electronic fiscal documents, and revenue-sharing rules between states and municipalities."},{type:"paragraph",text:"In this scenario, any divergence between the registered address, the actual place of consumption/provision and the official bases can be automatically identified by tax authorities, exposing the issuing company to relevant fiscal risks such as:"},{type:"list",items:["IBS collection for the incorrect state or municipality;","Tax difference charge by the harmed federative entity;","Interest and late-payment fines;","Fines for inaccurate or incorrect invoice information;","Challenges to the validity of the fiscal operation;","Denial or dispute of the buyer's tax credits, when applicable;","Joint liability of the invoice issuer;","Increased exposure to electronic audits, automatic notifications and infraction notices;","Need to rectify fiscal documents and open ex officio fiscal proceedings."]},{type:"paragraph",text:"It is important to note that, in the new tax model, the issuing company cannot exempt itself from the risk by claiming customer master errors, since the **responsibility for correctly issuing the fiscal document and defining the place of tax incidence remains with the supplier**."},{type:"paragraph",text:"As a result, the customer address stops being merely operational data and takes on a **weight equivalent to CNPJ/CPF in tax relevance**, directly impacting fiscal compliance, tax assessment and risk exposure in the IBS and CBS environment."}]},{id:"como-nossas-solucoes-podem-ajudar",title:"How our solutions can help",blocks:[{type:"paragraph",text:"Considering the importance of correctly maintaining the customer address — and the fact that a company can change its address at any time of the year — no single strategy can guarantee permanent perfection of the master."},{type:"paragraph",text:"In this context, using solutions like **MDM+ BRO** and **MUB** enables building a mixed strategy that combines **triggers, automations, workflows and human interactions**, ensuring high quality and reliability of address information in the customer master:"},{type:"list",items:["During the **initial onboarding** of each customer, run queries to public bases (**RFB, CCC, Simples Nacional**);

1","**Monthly**, for customers classified in the **A, B and/or C curves**, run automated cleansing based on public queries (RFB, CCC, Simples Nacional);","Since the address can be updated at any time of the year, an effective alternative is to trigger **automated cleansing** based on public queries from **transactional events** (ERPs/CRMs/SRMs coupled via events like SAP Business Workflow Event Manager, TOTVS Event Viewer / Audit Trail Triggers) such as the creation of a **Sales Order, Delivery or NF-e issuance**, ensuring the master information used is up-to-date at the exact moment of the operation. This scenario also allows, in the worst case, generating an alert to interrupt the operation in case of a serious master discrepancy that could not be resolved automatically."]},{type:"image",src:tt,alt:"MDM+ BRO and MUB solutions diagram: initial onboarding with RFB/CCC/Simples Nacional validation, monthly periodic cleansing for A/B/C-curve customers, and event-driven cleansing (SAP, TOTVS, CRM/SRM) triggered by Sales Order, Delivery and NF-e, producing OK or a divergence alert."}]},{id:"conclusao",title:"Conclusion",blocks:[{type:"paragraph",text:"Given the new model introduced by the Consumption Tax Reform, the customer address stops being a simple master data field and becomes a **critical attribute of tax governance**."},{type:"paragraph",text:"Errors or outdated information in this field can result in undue tax payments, assessments by states and municipalities, fines for incorrect information, credit denial and a significant increase in companies' fiscal exposure."},{type:"paragraph",text:"In this context, relying only on manual controls or one-off validations is not enough. The combination of **queries to public bases, automated cleansing, intelligent workflows and automated triggers**, enabled by solutions like **MDM+ BRO** and **MUB**, allows organizations to adopt a preventive, intelligent posture aligned with the new tax scenario."},{type:"paragraph",text:"Both in the current model and in the **IBS and CBS** environment, customer address management must become a **systemic, integrated and recurring process**, allowing companies to reduce fiscal risks, increase master data reliability and ensure greater predictability, safety and compliance."}]}],about:e,cta:{title:"Ready to evolve your company's master data governance?"},relatedArticles:[{title:"Tax Reform: The Importance of Material and Product Master Data Quality",slug:"reforma-tributaria-qualidade-cadastral-materiais-produtos",category:"Tax Reform",readingMinutes:4,excerpt:"Misclassified product, amplified risk: the role of material and product master data in the Consumption Tax Reform."},{title:"Tax Reform: Why the Partner's Financial Health Became Tax Risk",slug:"reforma-tributaria-saude-financeira-fornecedor-risco-tributario",category:"Tax Reform",readingMinutes:5,excerpt:"Delinquent vendor, lost credit: the importance of onboarding and monitoring vendors from a financial-health perspective in the Tax Reform."},{title:"Have You Heard of Master Data Cleansing?",slug:"#",category:"Governance",readingMinutes:4,excerpt:"Understand what master data cleansing is, when to apply it, and how it connects to continuous governance of master data."}]},{slug:"reforma-tributaria-monitorar-fornecedores-simples-nacional",title:"Tax Reform: The Importance of Monitoring Vendors' Simples Nacional Status",subtitle:"Changes in the tax regime can affect withholdings, credits and fiscal obligations — and must be continuously monitored.",category:"Tax Reform",image:at,imageAlt:"Two people shaking hands in an office environment, representing a business partnership.",publishedAt:"2026-03-11",readingMinutes:3,keywords:["Tax Reform","Vendor Onboarding","Simples Nacional"],intro:[{type:"paragraph",text:"Correct master data and tax management of vendors is a critical factor to mitigate fiscal risks. One point that deserves constant attention is the **option for the Simples Nacional regime**, since changes to this classification directly impact **tax withholdings, credit rights, fiscal compliance of operations and, ultimately, the total cost of contracting that partner**."},{type:"paragraph",text:"In this context, continuous monitoring of Simples Nacional opt-ins ceases to be just a good practice and becomes an **operational and compliance requirement**."}],sections:[{id:"o-que-e-simples-nacional",title:"What is Simples Nacional",blocks:[{type:"paragraph",text:"**Simples Nacional** is a differentiated Brazilian tax regime for **micro-enterprises (ME)** and **small businesses (EPP)** that unifies the collection of several federal taxes (**PIS, COFINS, IRPJ, CSLL, IPI** and, in the future, **CBS and IBS**), state (**ICMS**) and municipal (**ISSQN**) taxes into a single collection document (**DAS**)."},{type:"paragraph",text:"Joining this regime brings tax simplification, but imposes **clear rules of entry, permanence and exclusion** that must be observed both by opting companies and their commercial partners."}]},{id:"quando-optar-simples",title:"When it is possible to opt for Simples Nacional",blocks:[{type:"paragraph",text:`With the implementation of the Tax Reform, the Simples Nacional option calendar was moved forward to allow companies to previously define their tax framework and the form of calculation of IBS and CBS.
2For the 2027 calendar year (and subsequent years) the option must be made between September 1st and 30th, through the Simples Nacional Portal, producing effects as of January 1st of the following calendar year. In this same period, companies must also decide whether they will remain paying IBS and CBS within the DAS or whether they will opt for the calculation of these taxes by the regular regime (outside the DAS), when permitted.
3During this period, the company will be able to:`},{type:"list",items:["Request entry into Simples Nacional;","Remain as an opt-in;","Assess migrating to another tax regime, should it prove more advantageous or necessary given the new tax scenario;","Define, where applicable, the form of IBS and CBS collection for the first half of the following calendar year;"]},{type:"paragraph",text:"Newly created companies may still opt for Simples Nacional within specific deadlines after incorporation, observing the specific rules set out in the legislation."},{type:"image",src:nt,alt:"Timeline 2026–2027: from 09/01/2026 to 09/30/2026, choice for the first half of 2027 between the standard Simples Nacional regime and the hybrid regime (IBS and CBS outside the DAS); from 11/01/2026 to 11/30/2026, option to withdraw from that choice; on 01/01/2027, the chosen option takes effect; from 03/01/2027 to 03/31/2027, choice for the second half of 2027; on 07/01/2027, the second-half option takes effect."}]},{id:"atos-que-excluem-simples",title:"Events that can exclude a company from Simples Nacional",blocks:[{type:"paragraph",text:"A company may be excluded from Simples Nacional for a variety of reasons, including:"},{type:"list",items:["**Revenue above** the legal cap;","**Exercising activities forbidden** by the regime;","**Changing the CNAE** to a non-permitted activity;","**Unpaid tax debts** not regularized;","**Registry irregularities** with the Federal Revenue or state/municipal tax authorities;","**Failure to comply with ancillary obligations**."]}]},{id:"quando-exclusao-ocorre",title:"When Simples exclusion takes effect",blocks:[{type:"paragraph",text:"Unlike the annual opt-in, exclusion can occur **at any point during the year**, depending on the reason:"},{type:"list",items:["**Retroactive exclusion**, in more serious cases;","Exclusion **starting the month after** the event;","Exclusion **starting January of the following year**, in some specific cases."]},{type:"paragraph",text:"This means a vendor may stop being an opt-in at any moment of the year without the contracting company noticing immediately — generating **relevant tax risk**."}]},{id:"impacto-credito-tributario",title:"Impact of Simples Nacional on operations and tax credit (especially under the Tax Reform)",blocks:[{type:"paragraph",text:"With the implementation of CBS and IBS, monitoring vendors under Simples Nacional gains a new dimension. Simply knowing that a vendor is a Simples opt-in is no longer enough to determine the tax treatment of the operation. It will also be necessary to identify how the vendor collects IBS and CBS. When these taxes are collected within the DAS, the buyer may use credits limited to the amount of IBS and CBS actually due under that regime. When the vendor opts for the hybrid regime, collecting IBS and CBS outside the DAS, credits will follow the general rules of the new system, with the taxes highlighted on the fiscal document. Therefore, keeping this information up to date in the vendor master becomes an important requirement for correct tax assessment and for using the credits provided for in the legislation."}]},{id:"como-nossas-solucoes-podem-ajudar",title:"How our solutions can help",blocks:[{type:"paragraph",text:"Looking at the rules of inclusion/exclusion/maintenance of the Simples Nacional option and its variations (hybrid), it is understood that there is no single strategy that will guarantee the master data remains perfect; however, by using tools such as MDM+BRO and MUB it is possible to compose a mixed strategy, made up of automations, workflows and human interactions, which in the end guarantee high quality of the master data information:"},{type:"list",items:["1. On the initial registration of each Vendor, run the public queries (RFB, CCC, Simples Nacional) and interact with the Vendor to capture possible options for special regimes (such as the hybrid regime within Simples Nacional);","2. At the beginning of each year, for relevant vendors (those with business in the past 3 years, for example) - run the automated Cleansing based on public queries (RFB, CCC, Simples Nacional) - by running the cleansing at the start of each year we already have the guarantee of having the proper tax regime in the master data of vendors in “normal” situations;","3. Every month, for the vendors recorded in the base as Simples Nacional, run the automated Cleansing based on public queries (RFB, CCC, Simples Nacional) - with these results it is possible to identify Vendors that were excluded from the regime outside the “normal” period, thus being able to update the master to ‘Not opting for Simples Nacional’, interact with the Vendor requesting more details and also being able to block that record automatically given the need for a deeper analysis of the case;","4. Every month, for the vendors recorded in the base as Simples Nacional - run the automated Cleansing based on public queries (RFB, CCC, Simples Nacional) - with these results, it is possible to identify vendors that remain in the regime, check any master data or tax changes and, where applicable, interact with the vendor to confirm the form of IBS and CBS collection (as of 07/26 there is still no official information on whether the CBS/IBS collection regime will be present in the Simples Nacional query). This validation is relevant because, even when the vendor keeps collecting IBS and CBS within the DAS, the buyer may use credit, albeit limited to the amount due under that regime. In cases where the vendor opts for the hybrid regime, with IBS and CBS collected outside the DAS, credit will follow the general rules of the new tax system, requiring attention to the correct highlighting of the taxes on the fiscal document;","5. An option also valid for those with ERPs/CRMs/SRMs that allow event coupling (SAP Business Workflow Event Manager, TOTVS Event Viewer / Audit Trail Triggers) is to trigger this automated Cleansing from an event such as the creation of a Purchase Requisition / Sales Order, so the master data information obtained from a public source will be as up to date as possible, since it was queried at the exact moment the intention to buy from/sell to that partner arose;"]},{type:"image",src:it,alt:"Diagram of the mixed strategy to guarantee master data quality in five stages: 1. Initial vendor onboarding with public queries (RFB, CCC, Simples Nacional); 2. Sep/2026, cleanse and enrich the whole base; 3. 2026 legal windows, confirm Simples Nacional adherence for the first half and check withdrawal from the hybrid regime; 4. 2027 legal window, confirm adherence for the second half; 5. Business event in the ERP/CRM/SRM triggering automated cleansing, combining automation, human interaction, workflow and public queries."}]},{id:"conclusao",title:"Conclusion",blocks:[{type:"paragraph",text:"Given the complexity of the rules of opting, remaining and being excluded from Simples Nacional — especially with the new scenarios introduced by the **Tax Reform** — it is clear that relying only on point-in-time checks or manual controls is not enough to ensure fiscal safety and master data quality."},{type:"paragraph",text:"The Simples Nacional status stops being merely declaratory information and becomes a **critical governance attribute**, directly impacting correct tax assessment and withholding, use of IBS and CBS credits, compliance of purchase and sale operations, and the total cost of contracting."},{type:"paragraph",text:"In this context, combining **public queries, automation and workflows via business rules with structured vendor interaction**, enabled by solutions such as **MDM+ BRO** and **MUB**, allows companies to shift from a reactive posture to a **preventive, intelligent** master data and tax management model."},{type:"paragraph",text:"By turning Simples Nacional monitoring into a **systemic, integrated and recurring process**, organizations reduce fiscal risks, avoid credit losses, increase master data reliability, and gain more predictability and safety for their operations — today and in the new Brazilian tax scenario."}]}],about:e,cta:{title:"Ready to evolve your company's master data governance?"},relatedArticles:[{title:"Tax Reform: Why the Partner's Financial Health Became Tax Risk",slug:"reforma-tributaria-saude-financeira-fornecedor-risco-tributario",category:"Tax Reform",readingMinutes:5,excerpt:"Delinquent vendor, lost credit: the importance of onboarding and monitoring vendors from a financial-health perspective in the Tax Reform."},{title:"Vendor Onboarding Guide in SAP: Step-by-Step Checklist",slug:"guia-homologacao-fornecedores-sap",category:"Governance",readingMinutes:8,excerpt:"A practical guide and full checklist to structure vendor onboarding in SAP environments (ECC and S/4HANA)."},{title:"Tax Reform: The Importance of Keeping the Customer Address Correct",slug:"reforma-tributaria-endereco-cliente-correto",category:"Tax Reform",readingMinutes:3,excerpt:"An up-to-date customer address has always mattered — with the Tax Reform, it becomes unavoidable and costly to ignore."}]},{slug:"reforma-tributaria-cadastro-estrategico",title:"Tax Reform: When Master Data Stops Being Operational and Becomes Strategic",subtitle:"In a digital, data-driven tax system, master data governance becomes a key piece to secure credits and reduce risks.",category:"Tax Reform",image:rt,imageAlt:"A black chess king piece standing on a stack of coins, symbolizing the strategy behind master data in the Tax Reform.",publishedAt:"2026-02-25",readingMinutes:2,keywords:["Tax Reform","Master Data Governance","Data Quality"],intro:[{type:"paragraph",text:"The **Brazilian Consumption Tax Reform** marks one of the largest transformations ever experienced by the Brazilian tax system. With the replacement of taxes such as **ICMS, ISS, PIS and COFINS** by **IBS** and **CBS**, the country moves toward a VAT-inspired model, based on **full non-cumulativeness**, chain transparency and, above all, highly digitalized and data-driven processes."},{type:"paragraph",text:"In this new scenario, the way companies handle their **master data** ceases to be merely an operational or administrative issue. Information such as vendors' tax regime, partners' financial health, customer addresses, and material and product classification now has a **direct impact on tax assessment, credit rights and exposure to fiscal risks**."},{type:"paragraph",text:"What was often corrected “at assessment time” or adju

3sted manually now tends to be validated automatically at the source, through electronic cross-checks between tax documents, national registries, public bases and enforcement systems. Master data errors no longer generate only rework — they now represent **lost credits, tax assessments, operational blocks and direct impact on margins and cash flow**."}],sections:[{id:"novo-papel-cadastro-ibs-cbs",title:"A new role for master data in the IBS/CBS model",blocks:[{type:"paragraph",text:"The Tax Reform expands companies' responsibility over the **quality, consistency and continuous update** of their master data. Master data becomes:"},{type:"list",items:["the primary source for the correct definition of tax incidence;","the basis for automatic credit validation along the chain;","a central element of fiscal governance and compliance;","a critical factor for financial predictability and risk mitigation."]},{type:"paragraph",text:"This applies to data on **vendors**, **customers**, **materials and products** — all now observed in an integrated way by the tax authorities."}]},{id:"serie-de-conteudos",title:"A content series to deepen the topic",blocks:[{type:"paragraph",text:"In the coming weeks, we will publish a series of articles exploring, in a practical and objective way, how the Tax Reform connects directly with different master data domains, and which risks and opportunities arise from this new logic."},{type:"paragraph",text:"The topics we will cover include:"},{type:"list",items:["**Simples Nacional vendors:** why continuously monitoring the option for this regime is no longer just a good practice, but a compliance and credit-protection requirement.","**Vendors' financial health:** how partner delinquency can directly impact the use of IBS and CBS credits.","**Customer address:** the role of the destination principle and why errors or outdated data can generate undue collection, fines and fiscal challenges.","**Materials and products:** the importance of correct classification (NCM, GTIN, technical description) in an environment of automated and highly integrated enforcement."]},{type:"paragraph",text:"Each of these points will be detailed in specific articles, connecting **regulatory aspects, practical risks and data governance strategies**, always focused on how companies can prepare preventively for the new tax scenario."}]},{id:"preparacao-comeca-nos-dados",title:"Preparation starts with the data",blocks:[{type:"paragraph",text:"The Tax Reform is not just a change in tax rates or nomenclatures. It **redefines the relationship between companies, data and tax authorities**. Organizations that treat master data as a strategic asset — with systemic processes, automation, continuous validations and integration with reliable sources — will be better prepared to reduce risks, protect margins and ensure predictability in an increasingly digital and fiscally integrated environment."},{type:"paragraph",text:"In the next articles, we will deep-dive into each of these topics."}]}],about:e,cta:{title:"Ready to evolve your company's master data governance?"},relatedArticles:[{title:"Tax Reform: Why the Partner's Financial Health Became Tax Risk",slug:"reforma-tributaria-saude-financeira-fornecedor-risco-tributario",category:"Tax Reform",readingMinutes:5,excerpt:"Delinquent vendor, lost credit: the importance of onboarding and monitoring vendors from a financial-health perspective in the Tax Reform."},{title:"Tax Reform: The Importance of Keeping the Customer Address Correct",slug:"reforma-tributaria-endereco-cliente-correto",category:"Tax Reform",readingMinutes:3,excerpt:"An up-to-date customer address has always mattered — with the Tax Reform, it becomes unavoidable and costly to ignore."},{title:"Tax Reform: The Importance of Material and Product Master Data Quality",slug:"reforma-tributaria-qualidade-cadastral-materiais-produtos",category:"Tax Reform",readingMinutes:4,excerpt:"Misclassified product, amplified risk: the role of material and product master data in the Consumption Tax Reform."}]},{slug:"quem-governa-dados-governa-crescimento-2026",title:"Those Who Govern Their Data Govern Their Growth — in 2026 and Beyond",subtitle:"Growth is a recurring theme in strategic discu

3ssions. Its consequences, however, don't always get the same attention.",category:"Governance",image:ot,imageAlt:"A man in a suit looking through binoculars at the horizon, representing strategic vision and anticipation.",publishedAt:"2025-12-16",readingMinutes:4,keywords:["Governance","Automation","Data Quality"],intro:[{type:"paragraph",text:"In 2025, many companies grew and discovered, the hard way, that growing doesn't necessarily mean evolving. In some cases, it just meant scaling up errors that already existed."},{type:"paragraph",text:"**This year left a hard-to-ignore realization: there is no sustainable growth without data governance.**"},{type:"paragraph",text:"Those who pretended not to see spent the year putting out fires. Those who took it seriously started to see something rare: **control amid chaos**."},{type:"paragraph",text:"In 2026, that difference won't be subtle. It will be embarrassing."}],sections:[{id:"crescimento-sem-governanca",title:"Growth without governance is just error acceleration",blocks:[{type:"paragraph",text:"Every company grows on a foundation almost nobody sees: **master data**. Records, structures, rules, criteria. That's where decisions rest, even when no one admits it."},{type:"paragraph",text:"When that base is fragile, growing doesn't create value. It creates **noise, rework and the illusion of progress**."},{type:"paragraph",text:"The signs appear early:"},{type:"list",items:["reports that never close the same way twice;","KPIs that change depending on the department;","important decisions taken on “I think so”;","great people spending energy fixing errors that shouldn't exist."]},{type:"paragraph",text:"Does it work? Yes. Until it doesn't."},{type:"paragraph",text:"**Classic example:** the company grows 30 or 40%, opens branches, hires, celebrates. But the monthly close becomes a nightmare. Each new branch brings exceptions, parallel spreadsheets, duplicated records, its own rules."},{type:"paragraph",text:"Revenue goes up. Efficiency plummets. Growth becomes the **operation's worst enemy**."}]},{id:"governanca-limite-caos",title:"Governance isn't control. It's a limit for chaos",blocks:[{type:"paragraph",text:"Many people still think governance is synonymous with bureaucracy. Usually, whoever says that has never had to scale a disorganized operation."},{type:"paragraph",text:"Well-designed governance **doesn't block**. It prevents each area from inventing its own version of reality. It defines:"},{type:"list",items:["who is accountable for the data;","what can vary and what cannot;","where each responsibility starts and ends."]},{type:"paragraph",text:"Without it, the result is predictable: the ERP becomes a broken mirror of the organization. Each area sees what suits it. Nobody sees the whole. And scaling in this scenario is asking for the system to break before the market does."}]},{id:"sistemas-expoem-desorganizacao",title:"Systems don't solve disorganization. They expose it",blocks:[{type:"paragraph",text:"A direct warning: **no system will save a disorganized company**."},{type:"paragraph",text:"Management systems execute processes based on the data they receive. That's all. If the data is bad, the outcome will be too — faster, at scale."},{type:"paragraph",text:"Many companies only realize this after investing heavily in ERP, automation and analytics. The promise was efficiency. The result was frustration."},{type:"paragraph",text:"It wasn't bad luck. It was **lack of governance**. Loose records, conflicting criteria, nobody truly accountable for the data. In that scenario, technology doesn't help. **It amplifies the problem.**"},{type:"paragraph",text:"Management systems don't solve disorganization. They expose it."}]},{id:"governa-dados-decide-mais-rapido",title:"Those who govern data decide faster, and suffer less",blocks:[{type:"paragraph",text:"Companies with governed data aren't only more organized. **They are less exhausted.**"},{type:"list",items:["They decide without arguing about whether the number is right.","They plan without redoing the analysis every week.","They grow without paying invisible interest in rework."]},{type:"paragraph",text:"Governance **reduces the cost of growing**. Because it prevents every step forward from bringing three steps of correction later."},{type:"paragraph",text:"In an unstable market, that difference separates who reacts from who anticipates."}]},{id:"2026-nao-perdoa-improviso",title:"2026 won't forgive improvisation",blocks:[{type:"paragraph",text:"The next cycle won't be kind to those still operating in workaround mode. More integration, more pressure for efficiency, more demand for traceability and less tolerance for errors."},{type:"paragraph",text:"Those who treat data as a byproduct of the operation will suffer. Those who treat data as a **strategic asset** will choose where they want to go."},{type:"paragraph",text:"Governance is not a project. It is **maturity**."}]},{id:"governanca-decisao-negocio",title:"Governance is a business decision, with shared accountability",blocks:[{type:"paragraph",text:"One last point, to bury the classic excuse. Data governance **is not only IT's job**. But it also doesn't exist without IT."},{type:"paragraph",text:"It is born in business leadership and is sustained through partnership with technology. When it becomes “an IT matter”, it loses strategic strength and turns into a technical project. When business and technology share the responsibility, it gains **direction, criteria and continuity**."},{type:"list",items:["IT sustains.","Business areas decide.","Leadership answers."]}

3,{type:"paragraph",text:"Any other combination usually goes wrong."}]},{id:"conclusao",title:"Conclusion",blocks:[{type:"paragraph",text:"Everyone wants to grow. Growing with direction is a choice."},{type:"paragraph",text:"In 2026 and beyond, **those who govern their data govern their growth**. The rest will keep accelerating in the dark, hoping the system holds up for another year. And hoping, as you know, has never been a strategy."},{type:"paragraph",text:"akquinet works with companies that decided to stop improvising growth and start governing it."},{type:"paragraph",text:"The question is simple and uncomfortable: **is your company growing with direction, or just piling up complexity?**"}]}],about:e,cta:{title:"Ready to evolve your company's master data governance?"},relatedArticles:[{title:"Cleansing Solves the Past. Governance Protects the Future",slug:"saneamento-resolve-passado-governanca-protege-futuro",category:"Governance",readingMinutes:4,excerpt:"Why cleansing and governance are complementary moves — and how to combine them to protect the future of master data."},{title:"Governance Isn't Only IT: It's a Shared Business Decision",slug:"governanca-nao-e-somente-da-ti",category:"Governance",readingMinutes:4,excerpt:"Data governance is born in business leadership and sustained with IT — when it becomes “an IT matter”, it loses strategic strength."},{title:"Rework Starts With the Wrong Data... And Costs More Than It Seems",slug:"#",category:"Data Quality",readingMinutes:4,excerpt:"The invisible cost of the wrong data: how small master-data deviations become large losses in efficiency and cash."}]},{slug:"saneamento-resolve-passado-governanca-protege-futuro",title:"Cleansing Solves the Past. Governance Protects the Future",subtitle:"Every company eventually discovers it's living off fixing master data. Cleansing without governance is sweeping while leaving the door open.",category:"Governance",image:st,imageAlt:"A red bin overflowing with electronic and office items, representing the buildup of errors and rework in master data.",publishedAt:"2025-11-27",readingMinutes:4,keywords:["Master Data Cleansing","Governance","Data Quality"],intro:[{type:"paragraph",text:"Every company eventually reaches the **cleansing project** stage. That's when the volume of errors, duplicates and inconsistencies passes the threshold of what's tolerable. Spreadsheets, master data, integrations: everything needs to be reviewed."},{type:"paragraph",text:"After months of effort, the base finally looks clean and it feels like mission accomplished. But that feeling is deceptive."},{type:"paragraph",text:"Without governance, the problem comes back. Always. **Cleansing without governance is sweeping while leaving the door open**: clean today, dirty tomorrow."}],sections:[{id:"saneamento-resposta-ao-passado",title:"Cleansing as a response to the past",blocks:[{type:"paragraph",text:"Cleansing is essential, but by nature it is **reactive**. It corrects what already happened: standardizes names, removes duplicates, adjusts codes and recovers integrity. It is technical, methodical and necessary."},{type:"paragraph",text:"But it doesn't change the **behavior** that generated the error. The origin of the problem is rarely in the data. It is in the **decisions** that produce the data."},{type:"paragraph",text:"When cleansing ends and the company goes back to routine with no criteria, the error restarts with the first new record created. And rework goes back to being a silent routine."}]},{id:"nao-espere-faxina-acabar",title:"Don't wait for the cleanup to end to shut the tap",blocks:[{type:"paragraph",text:"One of the biggest mistakes is to treat cleansing and governance as **separate stages**. While cleansing mops up what already leaked, governance shuts the tap that caused the leak."},{type:"paragraph",text:"Waiting for cleansing to finish before structuring governance is wasting time and money. Until then, the same errors keep coming in."},{type:"paragraph",text:"Governance **must start in parallel**. It defines standards, validations and responsibilities that prevent recurrence and make cleansing itself faster and more efficient."},{type:"paragraph",text:"Cleansing removes the **symptom**. Governance treats the **cause**."}]},{id:"custo-reincidencia",title:"The cost of recurrence",blocks:[{type:"paragraph",text:"When the company sticks to cleansing alone, the problem returns disguised as routine. Master data loses its standard. Reports diverge. Decisions are again made based on questionable information."},{type:"paragraph",text:"Every new cleansing project is, in practice, a **confession** that governance is still missing. And the cost is high — not only in hours and consulting, but in **credibility and predictability**."},{type:"paragraph",text:"Every time data becomes corrupted again, the company pays twice — for the correction and for the consequence."}]},{id:"risco-estrategico",title:"The strategic risk of not governing",blocks:[{type:"paragraph",text:"Recurring master-data errors are not just operational annoyances. They are **corporate risks**:"},{type:"list",items:["a wrong code distorts inventory;","an incorrect classification changes margin and forecasts;","an inadequate fiscal nature results in fines, assessments and tax rework;","reports that don't talk to each other affect planning, budgeting and decision-making;","inconsistent information becomes a trap in internal and external audits."]},{type:"paragraph",text:"Without continuous governance, data doesn't just lose value. It **starts putting the business at risk**."}]}

3,{id:"ponto-de-virada",title:"The turning point: from project to process",blocks:[{type:"paragraph",text:"Governance is what prevents data from degrading again after cleansing. It defines **roles, responsibilities, policies and mechanisms of continuous monitoring**. It's what turns point-in-time correction into **preventive maintenance**."},{type:"paragraph",text:"That's where the relationship between the two becomes clear: balance is born when both work together from the start. Cleansing clears the path and governance prevents it from getting lost again."}]},{id:"governanca-protege-investimento",title:"Governance protects the investment",blocks:[{type:"paragraph",text:"There's no point investing in **ERP, BI, automation or MDM** if the data entry door still has no criteria. Powerful systems don't fix bad decisions. And no technology project survives unstable data."},{type:"paragraph",text:"Governance is the mechanism that **ensures the technology investment is respected**. It sustains the evolution of SAP, the reliability of BI and the consistency of integrations. It is the **performance insurance** of the digital ecosystem."}]},{id:"governanca-potencializa-saneamento",title:"How governance amplifies cleansing",blocks:[{type:"paragraph",text:"Cleansing and governance don't compete. They **strengthen each other**. When they work together, they create predictability, avoid rework and reduce the master-data degradation cycle."},{type:"paragraph",text:"The point is not to choose one or the other. It is to ensure both work as parts of the **same quality structure**."}]},{id:"visao-akquinet",title:"The akquinet Brazil view",blocks:[{type:"paragraph",text:"Reliable data isn't born from a one-off cleanup, but from a **structure that sustains standards, criteria and decisions**. And governance is what turns that structure into a lasting practice."},{type:"paragraph",text:"akquinet Brazil helps companies make this transition — from corrective cleansing to continuous governance — combining **technology, process and method** so that data quality no longer depends on restarts."},{type:"paragraph",text:"Cleansing without governance is sweeping while leaving the door open. akquinet Brazil steps in when the company decides to **close that door for good**."}]}],about:e,cta:{title:"Ready to evolve your company's master data governance?"},relatedArticles:[{title:"Those Who Govern Their Data Govern Their Growth — in 2026 and Beyond",slug:"quem-governa-dados-governa-crescimento-2026",category:"Governance",readingMinutes:4,excerpt:"Growth is a recurring theme in strategic discussions. Its consequences, however, don't always get the same attention."},{title:"Rework Starts With the Wrong Data... And Costs More Than It Seems",slug:"#",category:"Data Quality",readingMinutes:4,excerpt:"The invisible cost of the wrong data: how small master-data deviations become large losses in efficiency and cash."},{title:"Lack of Master Data Governance: A Silent Risk Inside SAP",slug:"#",category:"Governance",readingMinutes:4,excerpt:"Why the absence of master data governance becomes a silent — and costly — risk inside SAP."}]},{slug:"governanca-nao-e-somente-da-ti",title:"Governance Isn't Only IT: It's a Shared Business Decision",subtitle:"Governance isn't just a technical matter. It starts in the business but needs technology as a partner.",category:"Governance",image:ct,imageAlt:"Several hands holding colorful gears connected together, symbolizing shared governance between business and IT.",publishedAt:"2025-10-28",readingMinutes:5,keywords:["Governance","Data Quality","Business Areas"],intro:[{type:"paragraph",text:"For a long time, data governance was treated as an IT-only responsibility. But the challenges that arise when we talk about **integrity, reliability and decision-making** show that no single area can handle the problem alone."},{type:"paragraph",text:"Governance is not just a technical matter. It is a question of **direction, criteria and choice** — which means it starts in the business, but needs technology as a partner."},{type:"paragraph",text:"When responsibility is fully delegated to IT, the topic loses strategic strength and becomes just a system project. But when business and IT share **governance**, it gains what it really needs to work: **purpose, method and support**."}],sections:[{id:"erro-de-origem",title:"The origin error",blocks:[{type:"paragraph",text:"The confusion is born when the company believes governance is an operational topic and not a management one. IT understands **systems, infrastru

3cture and security**. But those who understand **processes, compliance and decision impact** are the business areas."},{type:"paragraph",text:"When these views don't meet, each area acts on its own, and the result is **fragmentation**."},{type:"paragraph",text:"**Technology executes, but should not decide alone**. And the business decides, but cannot ignore the technical impact of its choices. Without integration between the two sides, governance becomes a blame game and the company is trapped in exceptions and rework."},{type:"paragraph",text:"A poorly designed process is not a technical flaw. It is a **bad decision digitalized**. And the only way to avoid this is to have **business decisions supported by technology and clear criteria**."}]},{id:"governanca-por-inercia",title:"Governance by inertia",blocks:[{type:"paragraph",text:"When the topic is isolated in IT, what installs itself is **governance by inertia**. Each area creates its own standard, exception and “workaround”."},{type:"list",items:["Fiscal does it one way.","Purchasing adjusts another.","Sales “finds a way to run the order”.","And IT tries to reconcile everything, without a common base."]},{type:"paragraph",text:"The result is a structure full of **redundancies, inconsistent data and reports no one trusts**. The business wastes time arguing which data is right, but no one **discusses why the data is different**. Technology becomes the target of complaints, when the real problem is the **lack of shared governance**."}]},{id:"governanca-direcao-nao-execucao",title:"Governance is direction, not execution",blocks:[{type:"paragraph",text:"Governance is about **how the business decides to operate** and **how IT ensures that happens**. Each side has its role, and balance is born from cooperation."},{type:"list",items:["IT translates guidelines into processes, validations and integrations.","The business defines what needs to be controlled, measured and approved."]},{type:"paragraph",text:"Without that exchange, one talks about efficiency while the other talks about stability, and no one actually governs. There is no **reliable data without business criteria**. And there are no **applicable criteria without technology support**."}]},{id:"comites-governanca",title:"Governance committees: the meeting point",blocks:[{type:"paragraph",text:"Companies that treat governance as a joint effort create permanent alignment bodies, such as **data governance committees**. These committees bring IT and business areas together to define **policies, standards and responsibilities**."},{type:"paragraph",text:"They ensure every decision about data and processes is aligned with the company's strategy, turning governance into **culture** and not bureaucracy. When this happens, **governance stops being a project and becomes an organizational practice**."}]},{id:"preco-desconexao",title:"The price of disconnection",blocks:[{type:"paragraph",text:"Every company has governance — the difference is whether it is **intentional** or happens by itself. When business and IT don't speak the same language, each area creates its own version of the truth. And the cost of that is invisible until it isn't:"},{type:"list",items:["parallel spreadsheets;","processes that don't talk;","data that doesn't match;","rework that nobody measures."]},{type:"paragraph",text:"In the end, **no one is individually wrong**. The mistake is in the **lack of joint structure** to keep decisions coherent and sustainable."}]},{id:"espelho-da-maturidade",title:"The mirror of maturity",blocks:[{type:"paragraph",text:"Governance is not about ERP, CRM or spreadsheets. It is about **organizational coherence**. Mature companies understand that **IT and business are two sides of the same decision**."},{type:"paragraph",text:"Technology provides **support**, business provides **direction**. And governance happens at the point where these two worlds meet. The system, whatever it is, **is just the mirror**. It shows what the company is, not what it would like to appear to be."}]},{id:"governado-pelo-caos",title:"Those who don't govern together are governed by chaos",blocks:[{type:"paragraph",text:"Governance is power. And when business and IT don't share that power in a structured way, **the company starts being governed by urgencie

3s**."},{type:"paragraph",text:"Chaos installs itself with a routine badge: each area decides on its own, creates shortcuts and then tries to justify the deviation. Lack of collective criteria becomes part of the culture."},{type:"paragraph",text:"To govern is to **decide together**. And to decide is the role of everyone who sustains the business — from operations to technology."}]},{id:"ponto-antes-do-colapso",title:"The point before collapse",blocks:[{type:"paragraph",text:"When the decision is everyone's but without direction, responsibility is no one's. And that's how governance fragments: **each area with its criteria, each record with its truth, each process trying to reconcile parallel worlds**."},{type:"paragraph",text:"The result? **An operation that looks centralized but lives in civil war.**"},{type:"paragraph",text:"Because the problem doesn't start in the data. **It starts in the decisions — or in the lack of joint decisions.**"},{type:"paragraph",text:"Want governance to stop being speech and become real practice? Start by creating the space where technology and business decide together. akquinet helps companies structure this **shared governance**, turning isolated decisions into corporate direction and sustainable results."}]}],about:e,cta:{title:"Ready to evolve your company's master data governance?"},relatedArticles:[{title:"Master Data Governance in Practice: the Modern Master Data Central",slug:"central-de-cadastros-moderna",category:"Governance",readingMinutes:6,excerpt:"How a modern master data central turns master data governance into daily operational practice."},{title:"Cleansing Solves the Past. Governance Protects the Future",slug:"saneamento-resolve-passado-governanca-protege-futuro",category:"Governance",readingMinutes:4,excerpt:"Why cleansing and governance are complementary moves — and how to combine them to protect the future of master data."},{title:"Those Who Govern Their Data Govern Their Growth — in 2026 and Beyond",slug:"quem-governa-dados-governa-crescimento-2026",category:"Governance",readingMinutes:4,excerpt:"Growth is a recurring theme in strategic discussions. Its consequences, however, don't always get the same attention."}]},{slug:"governanca-dados-mestres-dama-wheel",title:"Master Data Governance in Practice — The DAMA Wheel and the Risk of Simplifying Master Data",subtitle:"Master data is more than a “puzzle piece”. Understand its importance within Data Governance.",category:"Governance",image:lt,imageAlt:"A missing puzzle piece on a board of blue pieces, with bright light coming out of the empty space, symbolizing the central piece that was missing.",publishedAt:"2026-07-07",readingMinutes:4,keywords:["Master Data Governance","DAMA-wheel","Vendor Master Data"],intro:[{type:"paragraph",text:"If you are a data professional — or even curious about the field — you have inevitably been influenced by content based on the **DAMA-DMBOK**, one of the main references for those working with Data Management."},{type:"paragraph",text:"The **DAMA-wheel** has become an almost mandatory image in presentations, training and Data Management discussions. It organizes the knowledge areas of data management and positions **Data Governance** at the center, surrounded by disciplines such as Data Architecture, Modeling, Security, Integration, Metadata, Data Quality, BI and, of course, **Reference and Master Data**."},{type:"paragraph",text:"For those working with Master Data, however, there is a curious feeling when looking at that wheel. Our topic appears there, represented as a slice. A puzzle piece. And that's where the risk lies."},{type:"paragraph",text:"Because, for someone glancing at it, it might look like Master Data is just another isolated discipline. A specific chunk of data management. A little box. But those who live Master Data in practice know the story is much more complex."},{type:"paragraph",text:"A domain like **Customer, Product, Vendor, Material** does not live isolated in a slice of the wheel. It is **both output and input**, crossing processes, systems, business areas, integrations, reports, controls, policies and decisions."},{type:"paragraph",text:"It's as if Master Data looked at the wheel and said: “Look, here I am!!!”"},{type:"image",src:dt,alt:"DAMA Wheel with Data Governance at the center and a speech bubble pointing to the “Reference and Master Data” slice saying “Look, here I am!!!”. Copyright © 2024 DAMA International.",caption:"Copyright © 2024 DAMA International — DAMA International. The DAMA Guide to the Data Management Body of Knowledge (DAMA-DMBOK2R). 2nd ed, revised. Sedona, AZ: Technics Publications, LLC, 2024."},{type:"paragraph",text:"Not because it is more important than all other disciplines. But because, in practice, it **depends on nearly all of them** to work well — and in the end, it has its own governance: **Master Data Governance**."},{type:"paragraph",text:"The image carries a bit of humor, but the provocation is serious: Master Data may appear as a slice of the DAMA-wheel, but its governance requires several other disciplines to work in a coordinated way."}],sections:[{id:"o-que-dama-wheel-representa",title:"So what does the DAMA-wheel represent?",blocks:[{type:"paragraph",text:"Despite the provocation, it's important to be clear: **the DAMA-wheel is not wrong**. It is a didactic representation of the knowledge areas of data management. Its role is to organize concepts, show the relationship between disciplines and reinforce that Data Governance sits at the center of corporate data management."},{type:"paragraph",text:"The wheel helps to remember that a mature data function doesn't depend only on technology, reports or pipelines. It requires a balanced set of capabilities: **governance, architecture, modeling, integration, security, metadata, quality, storage, documents, analytics and master data**."},{type:"paragraph",text:"The DAMA-DMBOK presents the wheel as the definition of the **Data Management Knowledge Areas**. It places data governance at the center of data management activities, since governance is necessary to ensure **consistency within functions and balance across them**. The other knowledge areas are distributed evenly around the wheel. All of them are necessary parts of a mature data management function, but can be implemented at different moments depending on the organization's needs."},{type:"paragraph",text:"The problem starts when we interpret the wheel as if its slices were **isolated departments** or independent topics. In practice, they are not: data management disciplines connect all the time. And few topics make that as evident as Master Data."}]},{id:"governanca-dados-mestres-quebra-cabeca-inteiro",title:"Master Data Governance is the entire puzzle",blocks:[{type:"paragraph",text:"Master Data Governance is **cross-cutting**. When we understand the topic deeply, we can take the poetic liberty of redrawing the DAMA Wheel."},{type:"image",src:pt,alt:"Reimagined DAMA Wheel with “MASTER DATA GOVERNANCE” at the center and a speech bubble pointing to “Data Quality” saying “Look, here I am now!!!”.",caption:"Image altered for illustrative purposes — original Copyright by DAMA International."},{type:"paragraph",text:"The provocation that Master Data “is 

3not just a puzzle piece, but an entire puzzle” does not mean Master Data is more important than all other disciplines. The point is different."},{type:"paragraph",text:"Master Data is one of the best examples of how **data management must be integrated**, not out of vanity for the discipline, but because of the impact it generates on operations."}]},{id:"exemplo-cadastro-fornecedor",title:"A practical example — Vendor Master Data",blocks:[{type:"paragraph",text:"Take a seemingly simple practical example — **creating a new Vendor**. Whether or not supported by an MDM tool, the process usually involves someone requesting the record, filling in some fields, attaching documents, going through approvals and enrichment and finally, the record is created and released for use in the ERP."},{type:"paragraph",text:"But looking closely, we see that this process involves **several data management disciplines**:"},{type:"list",items:["**Master Data Governance** — define who owns the Vendor domain, who approves records, who can change critical data and which area decides in case of conflict (Data Stewardship, Data Owner, Data Stewards).","**Data Modeling and Design** — structurally represent the Vendor domain: entities, attributes, identifiers, relationships, cardinalities and hierarchies (vendor, branch, economic group, address, bank account, contact, document, contract and onboarding).","**Data Quality** — validate completeness, validity, uniqueness, consistency and timeliness. Is the tax ID valid? Does the vendor already exist? Is the address complete? Does the bank account follow the expected pattern? Have mandatory documents been provided?","**Data Security** — control who can view or change sensitive information such as bank data, tax data and personal data of representatives.","**Document and Content Management** — manage authenticity and validity of certificates, receipts, statements etc.","**Data Integration and Interoperability** — ensure the created vendor is correctly distributed to SRM, ERP, purchasing portal, data lake and other consuming systems.","**Metadata** — document the meaning of terms, description of attributes, data origin, systems involved, lineage, owners, applicable rules, criticality, sensitivity and usage.","**Reference Data** — define valid options for vendor type, status, category, country, state, legal nature, account type, currency, payment terms etc.","**BI and Analytics** — this same record will support measuring purchasing volume, vendor concentration, risk, performance, average payment terms, savings and compliance."]},{type:"paragraph",text:"In other words: what seemed to be just a record is, in fact, **a meeting point between several Data Management disciplines**."}]},{id:"fechamento",title:"Wrap-up",blocks:[{type:"paragraph",text:"In the end, the provocation is not meant to imply that Master Data is more important than all other data management disciplines. The provocation is different: **Master Data is one of the best examples of how these disciplines must work in an integrated way**."},{type:"paragraph",text:"When we talk about Customer, Product, Vendor, Material or any other domain, we are not talking only about a record in a table or a data-entry screen — we are talking about data that crosses **processes, systems, business areas, controls, indicators and decisions**."},{type:"paragraph",text:"That's why, when we talk to leads and clients about MDM, we don't treat it as just a tool implementation — that is a dangerous simplification. The tool is important because it automates, controls, validates, integrates and scales. But before it, there is an even more fundamental question:"},{type:"list",items:["How does the organization want to govern its master data?","Who decides? Who approves? Who maintains?","Which rules must be applied?","Which exceptions are acceptable?","Which systems need to be integrated?","Which indicators show evolution?","Which operational impacts do we want to reduce?"]},{type:"paragraph",text:"That's where **Master Data Governance** stops being an abstract discipline and becomes a **practical management capability**."},{type:"paragraph",text:"At akquinet Brazil, this is a view we carry strongly: MDM projects are not treated only as tool implementation, but as initiatives that start from understanding domains, processes, roles, rules, integrations, real operational pain points and the connection with the organization's strategic goals."},{type:"paragraph",text:"Governance is the **foundation**. Technology is the **means**. And value shows up when the two walk together."}]},{id:"como-podemos-ajudar",title:"How we can help",blocks:[{type:"paragraph",text:"At akquinet Brazil, we support companies on exactly this journey: not only in the implementation of MDM solutions, but also in defining the **roles, processes, rules and controls** that make Master Data Governance work in practice."},{type:"paragraph",text:"Because, in the end, good master data isn't born only from a good tool — it is born from **good governance decisions applied to the operation**."}]}],about:e,cta:{title:"Ready to evolve your company's master data governance?"},relatedArticles:[{title:"Master Data Governance in Practice: the Modern Master Data Central",slug:"central-de-cadastros-moderna",category:"Governance",readingMinutes:6,excerpt:"How a modern master data central turns master data governance into daily operational practice."},{title:"Rule Automation and AI",slug:"automacao-de-regras-e-ia",category:"Automation",readingMinutes:6,excerpt:"How rule automation and AI raise the quality and speed of decisions on master data."},{title:"Data Quality in Master Data: Foundations and Application",slug:"data-quality-em-dados-mestres-fundamentos-e-aplicacao",category:"Data Quality",readingMinutes:8,excerpt:"Foundations and practical application of Data Quality in master data: dimensions, severity and score."}]},{slug:"compliance-no-sap-comeca-no-cadastro",title:"Compliance in SAP Starts at the Master Record",subtitle:"The reality no one wants to see: real compliance is born at the data source, not at the end of the process.",category:"Governance",image:ut,imageAlt:"Wooden blocks with the letters S, A and P stacked on a blue surface.",publishedAt:"2025-09-19",readingMinutes:5,keywords:["Governance","SAP","Compliance"],intro:[{type:"paragraph",text:"Companies spend fortunes on compliance programs, controls and audits. But the root of the problem is hidden where almost no one looks: **in the master record**."},{type:"paragraph",text:"Think of a trivial mistake: using **CFOP 5.102** instead of **6.102** on an interstate transaction. Two swapped digits and the result is automatic: **a 1% fine on the transaction value, disallowance of ICMS credit and a 75% fine on the tax due**, plus interest and adjustments. All because the data is wrong at the source, in the ERP."},{type:"paragraph",text:"And the truth is simple: **if the data is wrong at the source, no compliance program holds up**. Audits may find failures, but only master data governance prevents them from existing. In akquinet clients, master data automation has already reduced up to 85% of manual work, eliminating rework and inconsistencies from the source."}

3],sections:[{id:"ilusao-do-compliance-retroativo",title:"The dangerous illusion of retroactive compliance",blocks:[{type:"paragraph",text:"Most companies treat compliance as a filter at the end of the process: audits, tax controls, conformity reports. In practice, that is **reacting once the problem is already created**."},{type:"paragraph",text:"It is like trying to stop a leak by turning off the tap while leaving the pipe broken. The flow decreases, but water keeps being lost."},{type:"paragraph",text:"The uncomfortable truth is that, **when data is wrong at the source, no downstream control erases the loss**: the invoice has been issued, the customer has received the wrong information, the tax authority has already assessed penalties."},{type:"paragraph",text:"Experience shows that a large share of tax assessments comes precisely from **basic master data failures** — details that go unnoticed in corporate systems until they explode during an audit."}]},{id:"onde-os-erros-comecam",title:"Where errors begin: the most common blind spots",blocks:[{type:"definition",term:"Tax: the terror of two digits",items:["A wrong CFOP is classic: using **5.102** instead of **6.102** on an interstate sale triggers a 1% fine on the transaction, disallowance of ICMS credit and a 75% fine on the tax due, plus interest and inflation adjustment.","An incorrect **NCM** not only generates fines but can also freeze goods in inspection and compromise the company's tax planning."]},{type:"definition",term:"Vendors: an open door for fraud",items:["Allowing the same **CNPJ** to be used across different vendor codes opens the door to overpricing and hurts traceability.","Without proper onboarding, the company may contract vendors with irregular tax status, without technical capacity or even **shell companies**."]},{type:"definition",term:"Customers: when the invoice doesn't go out",items:["An invalid **CNPJ** or an incorrect **State Registration** is enough to block the issuance of an invoice.","The result is delivery delays, unhappy customers, tax rework and, in some cases, lost sales."]},{type:"definition",term:"Materials: the invisible chaos",items:["An item registered without the correct **NCM** compromises invoicing and can generate tax errors.","**Incorrect weight** changes freight and logistics calculations.","**Duplicate material codes** have already stopped production lines for lack of maintenance parts — which existed physically, but under another code."]},{type:"paragraph",text:"Each of these inconsistencies acts like a **silent time bomb inside the ERP**. Nobody notices until it explodes in an audit, a fine or a blocked operation."}]},{id:"compliance-comeca-no-dado-de-origem",title:"Compliance that starts at the data source",blocks:[{type:"paragraph",text:"The truth few admit: there is no consistent compliance if the data is wrong at the source. Real compliance is not control, it is **prevention**. It is not chasing failures after the invoice is issued, but preventing them from happening the moment the record is created."},{type:"paragraph",text:"Imagine a different scenario: when a **CNPJ** is typed, the system automatically validates it against the Federal Revenue database. If the company is irregular, the record doesn't move forward. If the vendor already exists under another name or code, the system flags the **duplicate**."},{type:"paragraph",text:"The same applies to **NCM**: as soon as it's entered, the system checks whether it is compatible with the product, updated with legislation and valid according to the company's tax classification rules."},{type:"paragraph",text:"This is not a distant future. It is technology applied intelligently, as **MDM+ BRO** (SAP-certified add-on) and **MUB®** (no-code SaaS platform with **Golden Record**) do. When data is **standardized, validated and traced** from the very first click, audits stop being a hunt for errors and become just a confirmation of correctness."}]},{id:"como-a-akquinet-transforma",title:"How akquinet transforms this scenario",blocks:[{type:"paragraph",text:"Across different projects, akquinet has already proven significant gains: **up to 85% reduction in manual master-data steps**, automatic data standardization and creation of reliable single records for the entire operation."},{type:"definition",term:"Native governance inside SAP",items:["**Zero invoices issued with incorrect CFOP or NCM**, because validation happens at the moment of registration.","**Rework reduced to a minimum**, with mandatory fields and standards applied automatically.","**Fraud blocked at the source** by preventing vendor duplicates.","**Faster audits** thanks to full traceability of approvals and changes."]},{type:"paragraph",text:"Many companies run SAP alongside other ERPs such as TOTVS, Oracle or Dynamics. The risk is that the same customer, vendor or material exists duplicated or divergent across systems. That's where **MUB®** comes in — akquinet's no-code SaaS platform that acts as a **central governance hub** and creates a **unique Golden Record**, ensuring consistency and compliance across the whole ecosystem."},{type:"paragraph",text:"With **MDM+ BRO** inside SAP and **MUB®** integrating the other systems, akquinet delivers what few companies achieve: **compliance shielded from the data source, whether in SAP or in hybrid environments**."}]},{id:"a-pergunta-que-incomoda",title:"The uncomfortable question",blocks:[{type:"paragraph",text:"Fines, blocks and fraud risks don't start in audits. They form silently, in every field filled in incorrectly in SAP. The problem is that when an audit finds them, it's already too late: the invoice has been issued, the customer has been impacted, the tax authority has already acted."},{type:"paragraph",text:"When is your next audit scheduled? And your master data — is it ready?"},{type:"paragraph",text:"Master data governance is not a technical luxury, it is a **strategic pillar**. Without it, the ERP becomes the scapegoat, invisible costs grow, and compliance turns into an endless race to put out fires that could have been avoided."}]},{id:"compliance-real-no-detalhe",title:"Real compliance is built in the details",blocks:[{type:"paragraph",text:"At akquinet, we build what seems invisible: **security in data, fluidity in processes and intelligence in the operation**. Real compliance isn't fixing later, it's preventing beforehand."},{type:"list",items:["With **MDM+ BRO**, native, certified master data governance inside SAP.","With **MUB®**, consistency between SAP and other ERPs, with a **single Golden Record**."]},{type:"paragraph",text:"Because, in the end, the difference between a shielded company and a vulnerable one is not in grand compliance speeches. **It is in the very first field filled in the master record**."}]}],about:e,cta:{title:"Want to shield your compliance from the very first data point?"},relatedArticles:[{title:"Vendor Onboarding Guide in SAP: Step-by-Step Checklist",slug:"guia-homologacao-fornecedores-sap",category:"Governance",readingMinutes:8,excerpt:"A practical guide and full checklist to structure vendor onboarding in SAP environments (ECC and S/4HANA)."},{title:"Tax Reform: The Importance of Keeping the Customer's Address Correct",slug:"reforma-tributaria-endereco-cliente-correto",category:"Tax Reform",readingMinutes:3,excerpt:"An up-to-date customer address has always mattered — with the Tax Reform, it will be unavoidable and expensive to ignore."},{title:"Data Quality in Master Data: Foundations and Application",slug:"data-quality-em-dados-mestres-fundamentos-e-aplicacao",category:"Data Quality",readingMinutes:8,excerpt:"Foundations and practical application of Data Quality in master data: dimensions, severity and score."}]}

3,{slug:"homologar-nao-e-aprovar-e-proteger-sua-operacao",title:"Onboarding Isn't Approval. It's Protecting Your Operation",subtitle:"Why rigorous, strategic vendor onboarding matters more than a green light.",category:"Governance",image:mt,imageAlt:"Magnifying glass over a red padlock icon surrounded by wooden blocks with people icons.",publishedAt:"2025-08-22",readingMinutes:4,keywords:["Vendor Onboarding","Governance","Data Quality"],intro:[{type:"paragraph",text:"“They're onboarded.”"},{type:"paragraph",text:"In many companies, that phrase sounds like a full stop. As if the vendor had passed a simple test and is now cleared to operate."},{type:"paragraph",text:"But onboarding isn't hitting a green button. When treated as a formality, it stops protecting and starts exposing — opening the door to silent failures that can travel through the entire operation."},{type:"paragraph",text:"A process that should work as a **security gate** turns into a **free entrance** for problems."}],sections:[{id:"when-approved-hides-traps",title:"When “approved” hides traps",blocks:[{type:"paragraph",text:"The scene is more common than you'd think: a vendor is onboarded, the contract is signed, the record is created. Everything looks fine… until the first transaction."},{type:"paragraph",text:"The invoice arrives linked to a branch that hasn't been registered yet. Or the vendor's CNPJ shows up as irregular at the tax authority. In either case, the order gets stuck in the ERP, the deadline slips, production has to be replanned and the customer starts pressing."},{type:"paragraph",text:"None of this is by chance. It is the result of a process that favors speed over consistency. When onboarding becomes a synonym for “approving,” the goal is to save time. When it is seen as **protecting**, the goal is to gain safety."}]},{id:"silent-risk-that-erodes-any-erp",title:"The silent risk that erodes any ERP",blocks:[{type:"paragraph",text:"It doesn't matter which system you use (SAP, Oracle, Protheus or any other): a poorly created vendor record 

3is a potential problem. And it rarely shows up right away. The error can stay invisible for weeks or months, only surfacing at the most critical moment."},{type:"paragraph",text:"Real examples of what happens when onboarding isn't rigorous:"},{type:"list",items:["**Incorrect or outdated tax data**: invoices rejected by the system, process blocks and risk of fines.","**Irregular CNPJ status or unregistered branch**: prevents invoice processing or the correct link with the operation, delaying the whole chain.","**CNAEs incompatible with the contracted scope**: vendor hired for an activity for which they don't have legal authorization, creating compliance and audit risks.","**Missing labor, environmental or contractual compliance checks**: exposure to legal risks, hidden liabilities and reputational damage.","**Duplicate records for the same company**: fragmented information, reporting errors and loss of negotiation power."]},{type:"paragraph",text:"An ERP doesn't fix defects at the source; it replicates them in every transaction. The worse the input data, the larger the scale of the problem."}]},{id:"onboarding-is-filtering",title:"Onboarding is filtering, not just releasing",blocks:[{type:"paragraph",text:"The right concept of onboarding is different: it means validating, standardizing and recording information so that the vendor enters the ecosystem without opening cracks for errors and risks."},{type:"paragraph",text:"That requires an onboarding process that:"},{type:"list",items:["**Confirms the integrity of the information**, cross-checking data with official sources and verifying consistency across them.","**Ensures consistent standards** for name, CNPJ, address, tax and banking data, following a single format without abbreviations or variations.","**Includes compliance filters before the commercial relationship starts**: companies that don't meet fiscal, labor or environmental requirements do not move forward until they are compliant.","**Centralizes information in a single trusted record**, with no parallel versions or uncontrolled entries."]},{type:"paragraph",text:"Done this way, onboarding stops being a “passport” and becomes a **strategic risk filter**."}]},{id:"without-governance-protection-is-lost",title:"Without governance, protection is lost",blocks:[{type:"paragraph",text:"Even good onboarding can be useless if data isn't preserved over time. That's where **master data governance** comes in: the set of rules, checks and controls that keeps the initial standard, blocks undue changes and safeguards the integrity of information."},{type:"paragraph",text:"In practice, that means:"},{type:"list",items:["Preventing duplicate records.","Blocking non-standard data right at the entry point.","Applying automated and recurring checks.","Running re-onboardings and periodic queries to ensure the vendor remains compliant over time.","Ensuring traceability of every change."]},{type:"paragraph",text:"This is where akquinet's differentiators come in: **Centralization and Data Quality, Enhanced Risk Analysis, and Compliance and Regulatory Conformity**. These pillars ensure onboarding is not just an initial act, but a standard maintained day after day."}]},{id:"how-akquinet-shields-the-process",title:"How akquinet shields this process in any ERP",blocks:[{type:"paragraph",text:"akquinet works to turn onboarding into a point of security, not fragility. It does that with specific solutions for each scenario:"},{type:"definition",term:"For SAP: MDM+ BRO",items:["Native add-on that applies business rules directly inside SAP, validates data before registration, prevents duplication and keeps a single standard across the organization.","Includes features such as the **Vendor Portal**, automated recurring data cleansing and centralized information management."]},{type:"definition",term:"For other ERPs: MUB®",items:["SaaS platform that organizes, standardizes and governs vendor, customer, product and material records with the same robustness as BRO, but independent from the ERP in use.","Allows custom portals to be created without development, plus automation, recurring self-onboarding, 360º evaluation and SLA control."]},{type:"paragraph",text:"With either solution, it is possible to:"},{type:"list",items:["Block non-standard data right at the entry point.","Check information against external databases automatically.","Eliminate duplicates.","Standardize records and preserve change history."]}]},{id:"the-result-shielded-operations",title:"The result: shielded operations and sustainable growth",blocks:[{type:"paragraph",text:"When onboarding is rigorous and master data is governed, the benefits show up quickly:"},{type:"list",items:["Less rework and fewer hidden costs.","Reduced legal and tax risk.","More predictable and reliable flows.","Better relationships with vendors and customers.","Solid data to plan, negotiate and decide."]},{type:"paragraph",text:"Onboarding stops being red tape and becomes an **investment in safety and efficie

3ncy**."}]},{id:"conclusion-approved-isnt-enough",title:"Conclusion: your “approved” isn't enough",blocks:[{type:"paragraph",text:"If in your company today onboarding means only filling in fields and releasing the record, it's time to rethink. Every vendor that comes in without a rigorous filter is a potential source of loss."},{type:"paragraph",text:"True onboarding is a barrier. And that barrier is only effective when supported by solid master data governance and the technology to keep the standard."},{type:"paragraph",text:"Your operation is worth more than an “approved.” With akquinet, onboarding stops being red tape and becomes real protection. **MDM+ BRO** for SAP environments and **MUB®** for any other ERP make sure your operation grows with safety, never with risk."}]}],about:e,cta:{title:"Ready to evolve your company's master data governance?"},relatedArticles:[{title:"Data Quality in Master Data: Foundations and Application",slug:"data-quality-em-dados-mestres-fundamentos-e-aplicacao",category:"Data Quality",readingMinutes:8,excerpt:"Foundations and practical application of Data Quality in master data: dimensions, severity and score."},{title:"Data Quality in Master Data: Practical Case",slug:"data-quality-em-dados-mestres-caso-pratico",category:"Data Quality",readingMinutes:8,excerpt:"How to apply Data Quality in master data in practice: a real case of analysis, remediation and score."},{title:"Tax Reform: Why the Partner's Financial Health Became Tax Risk",slug:"reforma-tributaria-saude-financeira-fornecedor-risco-tributario",category:"Tax Reform",readingMinutes:5,excerpt:"With the Tax Reform, the partner's financial health stops being an operational detail and becomes direct fiscal risk."}]},{slug:"governanca-dados-mestres-solicitantes-especialistas-cadastro",title:"Master Data Governance in practice: is it a waste to try to turn requesters into master data specialists?",subtitle:"Your requesters don't need more training — they need live help during the process.",category:"Governance",image:gt,imageAlt:"A human arm and a robotic arm performing a fist bump, symbolizing collaboration between people and AI.",publishedAt:"2026-07-10",readingMinutes:6,keywords:["Governance","Master Data","Artificial Intelligence"],intro:[{type:"paragraph",text:"In Master Data Governance processes — especially in material master data — there is one starting point that usually determines the quality of the entire downstream flow: **the request**."},{type:"paragraph",text:"When a request is born incomplete, generic or poorly structured, the impact shows up quickly. The master data team has to send it back, purchasing may quote the wrong item, the warehouse may receive an incompatible material, and maintenance may only discover the mistake when the part is finally needed."},{type:"paragraph",text:"It is only natural, then, that many companies see requester training as the answer. After all, if the user provides better information, the record tends to be born better."},{type:"paragraph",text:"The problem isn't that the requester doesn't know everything about PDM. The problem is expecting that they need to know."},{type:"paragraph",text:"With that in mind, maybe the most important question isn't “**how do we train the requester better?**” It might be: “**how do we support the requester at the exact moment they are trying to inform the data?**”"}],sections:[{id:"limits-of-traditional-training",title:"The limits of traditional training",blocks:[{type:"paragraph",text:"**Training requesters is important. But there is a practical limit to this approach.**"},{type:"paragraph",text:"The requester usually doesn't live the master data process every day. They might be a maintenance technician, a buyer, an operations user, someone from the warehouse or from any area that needs to solve a real business need."},{type:"paragraph",text:"That user may know exactly which part they need to replace, where it will be applied, which equipment is down and which vendor usually supplies that demand. But that doesn't mean they know how to translate this knowledge into a structured request that follows PDM rules, classification, technical attributes, short description, long description, unit of measure, duplicate checks and alternate part numbers."},{type:"paragraph",text:"The key point is this: the requester knows the operational need, but doesn't always know the master data language required to turn that need into high-quality master data."}]},{id:"user-should-not-depend-on-manuals",title:"The user shouldn't depend on manuals to run the process",blocks:[{type:"paragraph",text:"Governance shouldn't require the user to stop the process to check manuals, instructions, training decks or supporting documents — much less to run later lookups on materials that live outside the master data tool."},{type:"paragraph",text:"If each material family requires different attributes, if each PDM has its own rules, if each type of request needs specific validations, it makes no sense to expect the requester to interrupt the flow to figure out which guidance applies to that case."},{type:"paragraph",text:"In practice, no one wants to leave a modern tool to look for answers in a manual — the user's day-to-day doesn't allow it."},{type:"paragraph",text:"The requester shouldn't have to consult governance outside the process. **Governance has to show up for them inside the process**, at the moment the decision needs to be made."},{type:"paragraph",text:"This changes the logic of the request. Instead of a passive form that just receives information, we now have an assisted process, able to guide, ask, suggest, validate and alert the user while they execute the request."},{type:"paragraph",text:"That's where the combination of RPAs and AI agents stops being a generic promise and becomes practically applicable to Master Data Governance: they bring the rules, standards and best practices into the user's real experience."}]},{id:"learning-in-the-flow-of-work",title:"The market has already understood it: learning has to happen in the flow of work, inside the process",blocks:[{type:"paragraph",text:"For a long time, we treated the poor quality of requests as essentially a training problem. If the user filled 

3it in badly, the answer was almost automatic: create a training, update a manual, reinforce a communication or send the request back with new guidance."},{type:"paragraph",text:"These actions still have value. But recent market studies and movements point to a complementary — and often more effective — approach: **supporting the user inside the real flow of work**."},{type:"paragraph",text:"A study published in the *Quarterly Journal of Economics* analyzed the gradual rollout of a conversational AI assistant to 5,172 customer support professionals. **Access to AI increased average productivity by 15%**, measured by issues resolved per hour, with especially relevant gains among less experienced and lower-performing professionals."},{type:"paragraph",text:"That finding is very relevant for Master Data Governance. The requester of a master data record is usually not a specialist in PDM, taxonomy, technical attributes, descriptive rules or duplicate criteria. They are a specialist in the operational need. They know the problem they need to solve, but don't always know how to turn that knowledge into a structured request."},{type:"paragraph",text:"The takeaway for MDM is direct: in complex processes, it isn't enough to hope the user consults training, manuals or external instructions every time they need to make a decision. The process itself has to help the user at the moment they are filling in, choosing, attaching, classifying and justifying."},{type:"paragraph",text:"There is one more relevant point. According to **Gartner, 59% of organizations do not measure data quality**, making it hard to understand the real cost of poor quality and the ROI of improvement programs."},{type:"paragraph",text:"That means many companies probably underestimate the cost of bad requests: rework, returns, duplicates, incorrect purchases, delays, poor traceability and extra effort from the master data, purchasing and maintenance teams."},{type:"paragraph",text:"That's why the future of data quality at the source doesn't depend only on more training. **It depends on better guidance.** And better guidance means bringing the governance rule into the process: in the right field, at the right moment, with the right question."}]},{id:"practical-example-ai-assistant-pdm",title:"A practical example — AI assistant for PDM selection and alternate part numbers",blocks:[{type:"paragraph",text:"To move from concept to practice, imagine a maintenance requester who has technically identified the material needed for a replacement: an **SKF 16020 BEARING**."},{type:"paragraph",text:"Before requesting a new record, they do what any good process user should: search the existing base to check whether the material is already registered or if there is a similar item that could meet the same need."},{type:"image",src:yt,alt:"akquinet search interface showing the tag “ROLAMENTO SKF 16020” in the search field."},{type:"image",src:ft,alt:"Search results page showing “0 results found” with an illustration of two people looking through a large magnifying glass.",caption:"No records found."},{type:"paragraph",text:"In this case, they don't find the bearing or any equivalent item in the base. From there, the process stops being just a search and becomes a new master data request."},{type:"paragraph",text:"This requester, however, doesn't arrive empty-handed: they may have a manufacturer URL, a photo of the packaging or label, a screenshot of the technical drawing or even a PDF with the datasheet. These elements are essential because they carry a large part of the technical information needed to structure the record."},{type:"image",src:vt,alt:"Four cards with technical information sources: manufacturer URL, packaging/label photo, technical image/drawing and PDF datasheet."},{type:"paragraph",text:"This requester, who has already spent time defining and gathering the technical information about the material, would then face a new challenge: selecting the correct PDM out of a list of thousands, filling in technical attributes, providing alternate part numbers, equivalent manufacturers and other information required by the process."},{type:"paragraph",text:"That is exactly where using a guide — an AI-based assistant — makes all the difference. See how simple it becomes:"},{type:"component",name:"ai-form-assistant"},{type:"paragraph",text:"Notice that all the requester's initial effort wasn't wasted. They didn't have to know in advance which PDM was the right one out of thousands of possibilities. They also didn't need to remember every technical attribute expected for a bearing, nor master the descriptive standard that would be applied when creating the material."},{type:"paragraph",text:"What they needed to do was bring the best context available: the operational need, the technical reference, the manufacturer URL, the label image, the technical drawing or the datasheet."},{type:"paragraph",text:"From there, the AI agents started acting as supp

3ort inside the process:"},{type:"list",items:["first, helping to identify the most appropriate PDM;","then, suggesting how to fill in the technical attributes;","next, supporting the identification of part numbers, alternate manufacturers and possible equivalences;","finally, transferring the structured information into the request form, already respecting the descriptive standard defined by governance."]},{type:"paragraph",text:"That's the core of the approach: **AI doesn't replace the requester**, because the operational context still belongs to them. It also **doesn't eliminate governance**, because rules, validations and standards are still needed."},{type:"paragraph",text:"AI operates precisely in the space between the two. It turns the requester's practical knowledge into structured information for the master data process. And it does it live, during execution, before the incomplete request becomes rework."},{type:"paragraph",text:"In the traditional model, the error appears later: when master data sends the request back, when purchasing can't quote it, when the vendor misinterprets it or when the material arrives incompatible."},{type:"paragraph",text:"In the AI-assisted model, guidance happens earlier. **Before the rejection. Before the rework. Before the duplicate. Before the wrong purchase.**"}]},{id:"conclusion-more-intelligence-in-the-process",title:"Conclusion — Less dependence on training, more intelligence in the process",blocks:[{type:"paragraph",text:"Training requesters is still important, but we may have gone too far in expecting the end user to interpret and apply, on their own, every rule required to create a good master data request."},{type:"paragraph",text:"In Master Data Governance — especially in material master data — the requester shouldn't be treated as someone who needs to become a PDM specialist. They should be treated as someone who has the context of the need and needs support to turn that context into structured information."},{type:"paragraph",text:"That's the big shift. Data quality isn't born only from a trained user. It's born from a well-designed process, with clear rules, defined responsibilities, adequate technology and **contextual assistance at the moment of execution**."},{type:"paragraph",text:"AI agents come in exactly at that point: helping the requester navigate the process, interpret references, choose the correct PDM, fill in technical characteristics, identify potential duplicates and structure the request before it moves on to the next steps."},{type:"paragraph",text:"In the end, the discussion isn't training or AI. **The discussion is how to shorten the distance between what the requester knows and what the process needs to receive.**"},{type:"paragraph",text:"And for that, the best answer might not be to require everyone to know more before they start. The best answer is to offer live help while the process happens."},{type:"paragraph",text:"Your requesters don't need to be governance specialists. **They need to be guided by it.**"}]}],about:e,cta:{title:"Ready to evolve your company's master data governance?"},relatedArticles:[{title:"Master Data Governance in Practice — The DAMA Wheel and the risk of oversimplifying Master Data",slug:"governanca-dados-mestres-dama-wheel",category:"Governance",readingMinutes:4,excerpt:"Master data is more than one “piece of the puzzle.” Understand its role within Data Governance."},{title:"Master Data Governance in Practice: the Modern Master Data Center",slug:"central-de-cadastros-moderna",category:"Governance",readingMinutes:6,excerpt:"How a modern master data center materializes master data governance in the day-to-day of operations."},{title:"Data Quality in Master Data: Foundations and Application",slug:"data-quality-em-dados-mestres-fundamentos-e-aplicacao",category:"Data Quality",readingMinutes:8,excerpt:"Foundations and practical application of Data Quality in master data: dimensions, severity and score."}]},{slug:"cadastro-mal-gerido-sap-efeito-domino",title:"Poorly Managed Master Data in SAP: the Domino Effect No One Sees Coming",subt

3itle:"A common scenario where a small mistake turns into an invisible domino effect.",category:"Governance",image:bt,imageAlt:"A red domino piece falling onto a row of white domino pieces.",publishedAt:"2025-07-24",readingMinutes:4,keywords:["SAP","Governance","Material Master Data"],intro:[{type:"paragraph",text:"A subtle mistake in a material master record in SAP can look harmless. But a single wrong unit of measure is enough to push purchasing, warehouse, production and finance into chaos — with no one able to trace the origin of the problem."},{type:"paragraph",text:"Follow along as one poorly filled field spreads across 7 days of the company, crosses departments and reaches the C-level as a decision made on top of wrong data."}],sections:[{id:"the-first-piece-falls",title:"The first piece falls",blocks:[{type:"paragraph",text:"**Monday, 8:30 a.m.**"},{type:"paragraph",text:"Ana Paula, a material master data analyst, creates the code for a new input in SAP. It's the third material of the week — a routine she has been running for two years."},{type:"paragraph",text:"She pulls the data from the vendor spreadsheet and fills in the required fields. But she makes a mistake: she enters **KG** instead of **UN** as the unit of measure."},{type:"paragraph",text:"She doesn't notice. She couldn't have. The system accepts it. The process moves on. **The first domino has just fallen.**"},{type:"paragraph",text:"Let's follow this mistake over the next 7 days and see how it spreads through the company. Sound exaggerated? It's only the beginning."}]},{id:"tuesday-second-piece-purchasing",title:"Tuesday: the second piece — Purchasing",blocks:[{type:"paragraph",text:"In purchasing, João Carlos receives the request. Unaware of the mistake, he asks vendors for a quote on **600 KG** of a material that should have been quoted per unit."},{type:"paragraph",text:"Suppliers reply with incompatible prices. Some quote by kilogram, others by unit. It becomes a mess. João Carlos tries to adjust, converts values, calls some suppliers. Even so, he approves the lowest apparent price."},{type:"paragraph",text:"The purchase order is created. The value is distorted. **Another piece has fallen.**"}]},{id:"wednesday-third-piece-warehouse",title:"Wednesday: the third piece — Warehouse",blocks:[{type:"paragraph",text:"The material arrives at the warehouse. During check-in, the team notices: the boxes contain **units**, not **kilograms**. There are 600 units. But they expected 600 kilos. The actual volume is much smaller."},{type:"paragraph",text:"Rework begins: adjustments at goods receipt, manual double-checks, a side spreadsheet. The worst part: no one updates the master record. The error stays there. **Waiting for the next victim.**"}]},{id:"thursday-fourth-piece-production",title:"Thursday: the fourth piece — Production",blocks:[{type:"paragraph",text:"In the morning, planning is based on inventory data. With the wrong unit, the input calculation fails. The production order is released with insufficient volume."},{type:"paragraph",text:"The result? **Line stoppage. Panic. Improvisation. Pressure.**"}]},{id:"friday-fifth-piece-finance",title:"Friday: the fifth piece — Finance",blocks:[{type:"paragraph",text:"End of the day. Month-end closing. The reports don't match. Product cost is wrong. Inventory balance is off. The margin disappears."},{type:"paragraph",text:"And strategic decisions are made on top of wrong data. **The master data mistake reached the C-level. And no one knows where it came from.**"}]},{id:"following-monday-point-of-no-return",title:"The following Monday: the point of no return",blocks:[{type:"paragraph",text:"9:15 a.m. Meeting room. Heated discussion. Manufacturing blames purchasing. Finance blames the system. The controller displays the numbers."},{type:"paragraph",text:"Hours of meetings. Analyses. Each area defending its version of the truth. But the system is correct. It's just doing what it was told."},{type:"paragraph",text:"The mistake was born days earlier. **Two swapped characters. One poorly filled field. One master record that slipped through.** Now the damage is systemic. The entire domino chain has fallen. And no one saw the first piece tip over."}]},{id:"master-data-governance-missing-brake",title:"Master data governance: the missing brake",blocks:[{type:"paragraph",text:"All of this because of a subtle mistake. But the biggest problem wasn't the mistake itself. It was the **lack of structure to stop it from mov

3ing forward**."},{type:"paragraph",text:"With master data governance, this error would have been blocked. With automatic validation, consistency rules and clear responsibilities, SAP would have protected the process."},{type:"paragraph",text:"That's what akquinet delivers: **structure, method and technology so that bad data doesn't get in. And when it does, it doesn't move forward.**"},{type:"paragraph",text:"If your company still treats master data as a bureaucratic task, the dominoes may already be falling. Want to stop the next piece? **Talk to akquinet.**"}]}],about:e,cta:{title:"Ready to evolve your company's master data governance?"},relatedArticles:[{title:"Compliance in SAP Starts with Master Data",slug:"compliance-no-sap-comeca-no-cadastro",category:"Governance",readingMinutes:5,excerpt:"How master data governance protects SAP from errors that turn into tax, financial and operational risk."},{title:"Master Data Governance in Practice: the Modern Master Data Center",slug:"central-de-cadastros-moderna",category:"Governance",readingMinutes:6,excerpt:"How a modern master data center materializes master data governance in the day-to-day of operations."},{title:"Rule Automation and AI in Master Data",slug:"automacao-de-regras-e-ia",category:"Automation",readingMinutes:6,excerpt:"How automated rules and AI reduce rework and shield master data from errors before they spread."}]},{slug:"retrabalho-comeca-no-dado-errado",title:"Rework Starts with the Wrong Data and Costs More Than It Seems",subtitle:"Discover how master data governance can change this scenario.",category:"Data Quality",image:wt,imageAlt:"A woman in an office holding her head with both hands, showing stress while looking at a laptop.",publishedAt:"2025-06-30",readingMinutes:5,keywords:["Data Quality","Governance","Rework"],intro:[{type:"heading",text:"The first piece falls"},{type:"paragraph",text:"Rework is expensive. Everyone knows that."},{type:"paragraph",text:"Hours spent on adjustments, corrections and tasks that don't create value. But few people notice where that rework actually begins — and how much it weighs, even when it doesn't show up on the P&L."},{type:"paragraph",text:"In many companies, it isn't a process gap. It isn't a training failure. Nor is it a lack of attention from the team. **Rework is born earlier. Further back.** In a wrong master record. In a poorly filled field. In a piece of data no one checked."},{type:"paragraph",text:"And the problem keeps growing, silent and invisible inside the system, until it blows up as a stuck order, a rejected invoice, idle inventory, an unhappy customer. It can happen in SAP. In TOTVS. In Oracle. In any other ERP."},{type:"paragraph",text:"The fact is one only: **when bad data comes in, the cost shows up.** In rework. In wasted hours. In inefficiency that weighs more than it seems."}],sections:[{id:"hidden-rework-cycle",title:"The hidden rework cycle",blocks:[{type:"paragraph",text:"It all starts with a detail that slips through:"},{type:"list",items:["a product code typed wrong;","a vendor set up with an incompatible tax regime;","an inconsistent CFOP or NCM code;","an incorrect due date;","a non-standard unit of measure;","a required field left blank."]},{type:"paragraph",text:"Small mistakes that seem harmless at first. But in any ERP they don't disappear. On the contrary: **they spread.** When bad data comes in, the process goes off the rails:"},{type:"list",items:["Rejected order","Refused invoice","Stuck inventory","Customer chasing you down","Team pulled in to fix it “by hand”","Hours and hours of rework"]},{type:"paragraph",text:"In larger companies, the chain effect is even more critical: an error born in the master record contaminates tax, logistics, finance and customer service processes. From one simple problem, an entire trail of impact is created."},{type:"paragraph",text:"And worst of all: the ERP, which should be the engine of efficiency, starts to be seen as “complicated” or “clunky”. When, in fact, it's only reflecting what it received."}]},{id:"why-rework-costs-more",title:"Why rework costs more than it seems",blocks:[{type:"paragraph",text:"When the team rushes to fix a master data mistake, it isn't always seen as a cost. After all, it's “just another task”, right? **Wrong.**"},{type:"paragraph",text:"Every hour spent on rework is an hour that doesn't create value. Worse: it's an hour that c

3ould have been spent improving processes, serving customers better or pushing the business forward."},{type:"paragraph",text:"And the impact goes beyond the clock:"},{type:"list",items:["Team morale drops. No one enjoys redoing work.","Trust in the system decreases — the ERP becomes “the problem” when it's only the symptom.","Customer relationships wear down: delays, complaints and a reputation for inefficiency.","The opportunity cost grows: time and energy on fixes instead of improvements.","Operational teams suffer under pressure, stress and, in chronic cases, turnover."]},{type:"paragraph",text:"Imagine: a customer doesn't receive the invoice on time. The order can't be billed. Finance can't collect. The customer calls, upset. The team drops everything to fix it. Several people stop what they're doing to solve a problem that should never have happened."},{type:"paragraph",text:"Now multiply that by dozens — or hundreds — of times a month. **The invisible cost starts to weigh.** And the financial cost is only part of it. There's also the brand cost: customer perception, company reputation and impact on the buying or service experience."}]},{id:"problem-born-in-data",title:"The problem is born at the base: the data",blocks:[{type:"paragraph",text:"The natural reaction in many companies is to tighten controls, review processes, roll out more training. Or even hire more people to keep up with demand."},{type:"paragraph",text:"But the truth is the problem isn't solved with more surveillance. Or more spreadsheets. Or more pressure. **ERP isn't magic. It's only as good as the data it receives.**"},{type:"paragraph",text:"If the wrong data enters the base, the entire process suffers. At every step, the cost grows. With every repetition, rework piles up. And the more routine rework becomes, the more it gets “normalized” — teams start accepting that the process demands constant fixes, which masks the real cause and keeps the inefficiency cycle running."},{type:"paragraph",text:"The trap is clear: if the company only treats symptoms, the cycle repeats. Change the process here, tighten the control there… but the wrong data keeps coming in. **The real solution is to act at the source:** make sure the right data enters and stays in the system."}]},{id:"master-data-governance-path",title:"Master data governance: the path to less rework and more efficiency",blocks:[{type:"paragraph",text:"The right data changes everything. When the company adopts a consistent master data governance approach, rework starts to disappear — because **errors stop being born.**"},{type:"paragraph",text:"With well-structured data:"},{type:"list",items:["Processes flow.","Exceptions drop.","The team stops “putting out fires” and starts working more strategically.","Trust in the ERP grows — SAP, TOTVS, Oracle, Dynamics or another.","Customer experience improves.","The invisible cost of rework goes down."]},{type:"paragraph",text:"More productivity. Less stress. More time and focus on what really creates value for the business. Companies that do master data governance well gain a competitive edge: they operate with more agility, consistency and intelligence, while others keep spending energy and money on rework."}]},{id:"how-mdm-breaks-cycle",title:"How MDM helps break the rework cycle",blocks:[{type:"paragraph",text:"It's not enough to create more rules, more checklists or more manual controls. Without a consistent **MDM (Master Data Management)** approach — with tools and processes that guarantee data quality — the risk of error keeps lurking."},{type:"paragraph",text:"That's where akquinet's MDM solutions come in. They act exactly where the problem is born: **at the entry and maintenance of master data.**"},{type:"paragraph",text:"→ For **SAP**, akquinet offers **MDM+ BRO**, a powerful combination that lets you structure master data governance inside SAP with intelligence and flexibility. Errors and inconsistencies are blocked before they contaminate processes. The company gains a safer flow and a more reliable SAP."},{type:"paragraph",text:"→ For **other ERPs** (TOTVS, Oracle, Dynamics and also older or hard-to-integrate systems), akquinet offers **MUB**, a complete Master Data Management solution that works as a governance layer on top of the ERP, even in complex or inflexible environments. Data starts to follow clear, automated rules; duplicates are avoided; inconsistencies are blocked."},{type:"paragraph",text:"Result: less rework, more efficiency, more agility in the operation. In any sce

3nario, SAP or not, the proposal is the same: **get it right from the start and break the rework cycle.**"}]},{id:"conclusion",title:"Conclusion",blocks:[{type:"paragraph",text:"Rework is born in the wrong data. And it costs more than it seems. It consumes time, energy, patience and opportunities. It affects processes, teams and customers."},{type:"paragraph",text:"The only real way to reduce this invisible cost is to act at the source: make sure the right data enters and stays in the system. In SAP. In TOTVS. In Oracle. In Dynamics. Or in any other ERP."},{type:"paragraph",text:"**Master data governance is what makes the difference. And that's exactly where akquinet can help.**"}]}],about:e,cta:{title:"Ready to evolve your company's master data governance?"},relatedArticles:[{title:"Poorly Managed Master Data in SAP: the Domino Effect No One Sees Coming",slug:"cadastro-mal-gerido-sap-efeito-domino",category:"Governance",readingMinutes:4,excerpt:"How a small mistake in a material master record spreads through purchasing, warehouse, production and finance."},{title:"Compliance in SAP Starts with Master Data",slug:"compliance-no-sap-comeca-no-cadastro",category:"Governance",readingMinutes:5,excerpt:"How master data governance protects SAP from errors that turn into tax, financial and operational risk."},{title:"Approving Is Not Homologating. It's Protecting Your Operation",slug:"homologar-nao-e-aprovar-e-proteger-sua-operacao",category:"Governance",readingMinutes:5,excerpt:"Why vendor homologation goes far beyond approving master records — and how it protects the operation."}]},{slug:"erp-nao-erra-sozinho-dado-ruim-vira-gargalo",title:"ERPs Don't Make Mistakes on Their Own: In SAP, Bad Data Becomes a Real Bottleneck",subtitle:"If your SAP is getting stuck, maybe the problem isn't the system.",category:"Data Quality",image:xt,imageAlt:"A frustrated man sitting at an office desk with his hands on his head, in front of a computer and papers.",publishedAt:"2025-06-05",readingMinutes:5,keywords:["Data Quality","Governance","SAP"],intro:[{type:"heading",text:"The reflection no one likes to see"},{type:"paragraph",text:"The order was created with wrong data. The invoice was rejected. Inventory is off. And the verdict is almost always the same: “The ERP is broken.”"},{type:"paragraph",text:"But... what if the problem wasn't in the system? What if the problem was in the data?"},{type:"paragraph",text:"Because here's an uncomfortable — and inevitable — truth: **ERPs don't make mistakes on their own. They never have. They never will.**"},{type:"paragraph",text:"SAP is a mirror of your company. And, let's be honest, the reflection isn't always pretty. The system only returns what it receives. If what comes in is wrong, incomplete or inconsistent, what comes out is a bottleneck, rework, errors and headaches."}],sections:[{id:"erp-only-obeys",title:"The ERP doesn't make mistakes. It just obeys",blocks:[{type:"paragraph",text:"ERPs don't work miracles. Their role is to connect processes, organize flows and make sure information circulates in a structured way. But for that, they need a raw material you can't improvise: correct, complete, consistent and up-to-date data. In other words, quality data."},{type:"paragraph",text:"If bad data comes in, errors come out. And the error doesn't just show up — it scales. It grows. It becomes a bottleneck. It paralyzes the operation."},{type:"paragraph",text:"It's like a production line. If the part comes in crooked at the beginning, the finished product is defective at the end. Or like a GPS: put in the wrong destination and it takes you exactly... to the wrong place. And blaming the GPS won't help."},{type:"paragraph",text:"And it's no exaggeration. Market studies and analyses from firms like Gartner, IBM and Aberdeen Group show that a significant share of operational problems in ERPs comes from poor management of master data."}]},{id:"bad-data-paralyzes",title:"When bad data paralyzes your operation",blocks:[{type:"paragraph",text:"This isn't theory. It's real life."},{type:"paragraph",text:"**In purchasing:** the order isn't issued because there's a mismatch in the item's unit of measure. In SAP, one box has 6 units. For the supplier, it has 4. The price doesn't match, inventory gets messy, the order gets stuck. The buyer wastes time calling, emailing, asking for corrections. Meanwhile, the supplier waits, the deadline slips and the project is delayed."},{type:"paragraph",text:"**In sales:** the customer is registered without a state tax ID. The shipment is created. The truck is loaded. The invoice is rejected. The process stops. And the sales team gets the classic: “Hey, where's my order?”"},{type:"paragraph",text:"**In finance:** the payment doesn't go through because the vendor was registered with a duplicate code. Worst case, the money even lands in the wrong account. Rework, stress and that famous festival of manual corrections. Without governance, vendor “deduplication” becomes routine — and once it becomes routine, it's no longer an exception. It's part of the problem."},{type:"paragraph",text:"**In logistics:** inventory doesn't turn. Why? Because there are inconsistencies in units of measure, descriptions or material categories. The result? Surplus in some places, shortage in others. And the team can't figure out where the gap is coming from."},{type:"paragraph",text:"**In tax and compliance:** incorrect invoice data creates tax errors. And what looked like just a master data issue turns into legal risk, fines and trouble with the tax authorities."},{type:"paragraph",text:"If the data doesn't flow, the company doesn't flow."}]},{id:"invisible-cost",title:"The invisible cost that doesn't show up on the P&L, but weighs on the business",blocks:[{type:"paragraph",text:"The cost of this problem is invisible. It doesn't appear on the cost sheet. It's not called out on the P&L. But it's there. Hidden. Draining time. Consuming money. Wearing down everyone's energy."},{type:"paragraph",text:"It's lost sales. Unhappy suppliers. Angry customers. Stuck inventory. Tangled processes. Teams putting out fires that shouldn't even exist. And it often turns into that phrase you've probably heard, or even said yourself: “This SAP doesn't work right.”"}]},{id:"shadow-system-trap",title:"The shadow system trap",blocks:[{type:"paragraph",text:"When data breaks, the process breaks. When the process breaks, distrust of the ERP is born. And when no one trusts the system anymore, workarounds start:"},{type:"list",items:["Parallel spreadsheets.","Shadow systems.","Manual processes.","Improvised solutions only one person in the company knows how to use."]},{type:"paragraph",text:"What was supposed to be a robust, controlled and scalable operation becomes a web of patches, improvised fixes and processes held together with shouting. SAP didn't fail. What failed was a culture that treated data as a detail."}]},{id:"break-the-cycle",title:"So... how do you break this destructive cycle?",blocks:[{type:"paragraph",text:"How do you get your ERP to work with — and n

3ot against — your operation? The answer isn't switching ERPs. It isn't hiring more people to put out fires. And it isn't creating yet another savior spreadsheet. The answer is data governance."}]},{id:"governance-avoids-chaos",title:"Data governance: those who take care of it, avoid the chaos",blocks:[{type:"paragraph",text:"Governance isn't a project. It isn't a document on Google Drive. It isn't IT's job alone. It's discipline. It's process. It's routine. It's culture. And it rests on three pillars that support any healthy operation:"},{type:"paragraph",text:"**1. Well-defined processes.** How does data enter SAP? Is there a master data flow? Clear criteria? A checklist? Validation? Homologation? If not, errors aren't accidents. They're just a matter of time."},{type:"paragraph",text:"**2. People with clear responsibilities.** Who registers? Who reviews? Who validates? Who decides? If you can't answer that... you already know who's taking care of it: no one."},{type:"paragraph",text:"**3. Tools that support and automate.** SAP won't do it alone. It needs support. SAP itself knows the problem is real — for master data, it built a specific tool: Master Data Governance (MDG). But anyone who knows MDG knows it's powerful, yet heavy, complex and expensive. And it doesn't always make sense for everyone. That's where akquinet's MDM+ BRO comes in: a more agile, flexible and quick-to-implement solution that delivers master data governance in SAP without all that weight."}]},{id:"right-data-is-built",title:"The right data doesn't fall from the sky. The right data is built.",blocks:[{type:"paragraph",text:"Data governance isn't a cost. It's savings. It isn't bureaucracy. It's productivity. It isn't only IT's job. It's everyone's job."},{type:"paragraph",text:"Without clean data, your SAP is a Ferrari... running on tainted fuel. And bad data? It's expensive. It stalls your operation. It drains your team's energy. It raises costs no one notices. And worst of all: it stops you from growing."}]},{id:"to-close",title:"To close — and make you think",blocks:[{type:"paragraph",text:"If you made it this far, it's because you already sense it. The problem isn't in SAP. It's in the data. And the choice is entirely yours: keep putting out fires that should never have started... or build a shielded, solid, scalable operation where bad data doesn't enter, doesn't circulate and doesn't become a bottleneck."},{type:"paragraph",text:"Here at akquinet, we know how to do this. Want to find out how? Let's talk."}]}],about:e,cta:{title:"Ready to evolve your company's master data governance?"},relatedArticles:[{title:"Rework Starts with the Wrong Data and Costs More Than It Seems",slug:"retrabalho-comeca-no-dado-errado",category:"Data Quality",readingMinutes:5,excerpt:"Discover how master data governance can change the rework scenario that starts with the wrong data."},{title:"Governance Isn't Only IT: It's a Shared Business Decision",slug:"governanca-nao-e-somente-da-ti",category:"Governance",readingMinutes:4,excerpt:"Why master data governance is a shared decision between business and IT."},{title:"Cleansing Solves the Past. Governance Protects the Future",slug:"saneamento-resolve-passado-governanca-protege-futuro",category:"Governance",readingMinutes:4,excerpt:"How cleansing and master data governance work together to protect the operation today and tomorrow."}]},{slug:"governanca-cadastros-risco-silencioso-sap",title:"Lack of master data governance: a silent risk inside SAP",subtitle:"Without a clear governance model, customer, vendor, material and service master data turns into a minefield.",category:"Governance",image:kt,imageAlt:"Man making a silence gesture with his finger in front of his mouth, against a dark blue background.",publishedAt:"2025-05-21",readingMinutes:4,keywords:["Governance","SAP","Vendor Master Data"],intro:[{type:"paragraph",text:"In an increasingly data-driven business world, it's curious to see how something as fundamental as master data governance is still neglected."},{type:"paragraph",text:"In SAP, this neglect operates as a silent risk: invisible in daily routine, but devastating when it surfaces. Companies that ignore structured master data management not only compromise operational efficiency — they also open the door to financial losses, tax risks, compliance issues and reputational damage."}],sections:[{id:"whats-at-stake",title:"What's at stake when master data has no governance?",blocks:[{type:"paragraph",text:"Without a clear governance model, customer, vendor, material and service master data turns into a minefield. Small inconsistencies — such as wrong bank details, outdated address, incompatible tax regime or variations in the master data of the same vendor — pile up silently."},{type:"paragraph",text:"In the short term, these issues may look harmless. At most, a fix here, an adjustment there. But over time, the company starts operating with data disconnected from reality, undermining the quality of management reports, strategic analyses and decision-making."}]},{id:"signs-problem-started",title:"Signs that the problem has already started",blocks:[{type:"paragraph",text:"It's common for the lack of governance to be noticed only when the impacts are already felt across the chain. If reports take too long to close due to unreliable data, if the purchasing team needs to manually confirm information that “s

3hould already be in the system”, if audits keep pointing out master data flaws… the alarm has been raised."},{type:"paragraph",text:"In many cases, the problem shows up in very concrete situations, such as a high rate of invoice rejections due to incorrect customer master data or delayed payments to vendors caused by wrong bank details."},{type:"paragraph",text:"Another recurring symptom is low leadership trust in internal data. When directors and managers feel the need to “validate it in a spreadsheet” what the system should deliver precisely, data has stopped being an asset — it has become suspect."}]},{id:"practical-consequences",title:"Practical consequences that come at a high price",blocks:[{type:"list",items:["**Tax authority invoice rejection:** wrong information in customer or vendor master data compromises invoice issuance and creates immediate tax risk.","**Incorrect tax withholding:** flaws in fields such as tax regime or service code result in assessments and tax liabilities.","**Purchasing errors:** duplicated or wrong codes directly impact material procurement, increasing costs and generating rework.","**Impaired audits:** a fragile master data structure makes it harder to trace information, compromising the transparency required in internal and external audits.","**Blocked digital transformation projects:** without quality data, technologies such as BI, process automation and AI become unfulfilled promises."]}]},{id:"fictional-case",title:"A (fictional) case you may recognize",blocks:[{type:"paragraph",text:"Imagine an industrial 

3company with dozens of sites, each with autonomy to register vendors."},{type:"paragraph",text:"On paper, the process exists. But in practice, there are twelve different versions of the same vendor, each with a different address, legal name or bank details. The result? Duplicated payments, incorrect tax withholding, compliance failures and an absurd effort to reconcile everything at accounting closing."},{type:"paragraph",text:"The cause is neither the technology nor the effort of the teams. It's the absence of rules, criteria and control."}]},{id:"invisible-cost",title:"The invisible cost of neglect",blocks:[{type:"paragraph",text:"Perhaps the greatest danger of the lack of governance lies in what does not appear in end-of-month reports: decisions made based on inaccurate information. When leadership relies on contaminated data, it sets misguided strategies, misallocates investments and misses real market opportunities."},{type:"paragraph",text:"Every poorly created master record, every field filled without criteria, is a crack in the company's foundation. And cracks, sooner or later, come at a price."}]},{id:"direct-benefits",title:"Direct benefits of well-implemented governance",blocks:[{type:"paragraph",text:"If the absence of governance causes rework, errors and losses, the opposite is also true: well-treated data becomes a silent ally of performance."},{type:"paragraph",text:"Among the main benefits:"},{type:"list",items:["**Operational agility:** processes flow faster when data is right at the source. Approvals, purchases, payments and analyses gain speed.","**More reliable decisions:** a clean and standardized database reduces the error margin and increases confidence in strategic decision-making.","**Reduction of hidden costs:** rework, manual corrections, duplications and waste are cut — and this is directly reflected in the budget.","**Greater trust in systems:** when data is reliable, the company goes back to using SAP as it should: as a true system, not as a reference that must be double-checked in Excel.","**Easier audits and regulatory compliance:** data traceability allows the company to safely respond to fiscal, legal and regulatory requirements."]},{type:"paragraph",text:"Creating a governance culture is like sharpening the axe before cutting the tree: it takes preparation, but drastically reduces effort — and prevents crooked cuts."}]},{id:"why-so-hard-to-change",title:"Why is it so hard to change?",blocks:[{type:"paragraph",text:"Master data governance rarely becomes a priority because the effects of its absence aren't noisy at first. They pile up silently, year after year. Resistance to change is also real: it requires the involvement of several areas, review of old processes and, above all, sponsorship from top management."},{type:"paragraph",text:"But the cost of not acting — that one — grows fast and doesn't ask for permission."}]},{id:"from-risk-to-advantage",title:"Master data governance: from risk to strategic advantage",blocks:[{type:"paragraph",text:"Treating master data as simple records is a vision mistake. Well-managed master data are strategic assets: they support operations, strengthen compliance, enable innovation and speed up decision-making."},{type:"paragraph",text:"Implementing master data governance practices is not just about fixing wrongly filled fields. It's about establishing clear rules, standardized processes, defined responsibilities and continuous validation mechanisms."}]},{id:"where-to-start",title:"Where to start?",blocks:[{type:"paragraph",text:"Governance doesn't need to start big. It can (and should) start with role clarity, minimum criteria for master data creation, and automated validations that prevent duplications and blank fields. The difference lies in transforming what today is done by habit into something done with intent."},{type:"paragraph",text:"At akquinet, we understand that reliable master data is not a luxury: it's the foundation for solid and secure growth."},{type:"paragraph",text:"Treating master data governance in SAP as a strategic asset is the first step to building solid foundations for growth."},{type:"paragraph",text:"If you want to understand how to structure robust master data governance in SAP, akquinet can help. Every company has its own challenges — and a tailor-made solution is always the best starting point."}]}],about:e,cta:{title:"Ready to evolve your company's master data governance?"},relatedArticles:[{title:"ERPs Don't Make Mistakes on Their Own: In SAP, Bad Data Becomes a Real Bottleneck",slug:"erp-nao-erra-sozinho-dado-ruim-vira-gargalo",category:"Data Quality",readingMinutes:5,excerpt:"If your SAP is jamming, maybe the problem isn't the system — it's the data."}

3,{title:"Homologating Is Not Approving. It's Protecting Your Operation",slug:"homologar-nao-e-aprovar-e-proteger-sua-operacao",category:"Governance",readingMinutes:5,excerpt:"Why vendor homologation goes far beyond approving master data — and how it protects the operation."},{title:"The Modern Master Data Center",slug:"central-de-cadastros-moderna",category:"Governance",readingMinutes:5,excerpt:"How a modern master data center operationalizes master data governance in practice."}]},{slug:"automacao-cadastro-materiais-sap",title:"How Automating Material Master Data in SAP Can Help You",subtitle:"Automating material master data in SAP strengthens data governance, reduces rework and expands control in large and mid-sized companies.",category:"Automation",image:se.url,imageAlt:"Industrial operator wearing a reflective vest using a laptop in a warehouse aisle with shelves loaded with materials.",publishedAt:"2026-07-22",readingMinutes:6,keywords:["SAP material management","SAP master data governance","material master data software","SAP master data automation","mid to large companies","SAP tools"],intro:[{type:"paragraph",text:"In **many companies**, material master data in SAP is one of the most critical processes - and, at the same time, one of the most underestimated. Every new item created impacts purchasing, inventory, production, tax, accounting and sales. When this process is manual, decentralized and lacks clear rules, the result is well known: **duplicates, inconsistent descriptions, incomplete fields, rework and decisions based on fragile data**."},{type:"paragraph",text:"The good news: **master data automation** - combined with **governance** and a consistent **material management** discipline - changes this scenario positively. In this article, we show how this combination strengthens governance, reduces rework and improves operational control in many mid to large-sized companies."}],sections:[{id:"por-que-cadastro-manual-nao-escala",title:"Why manual master data creation doesn't scale",blocks:[{type:"paragraph",text:"In operations with **thousands of materials** and multiple plants, branches and distribution centers, manual master data creation in SAP quickly hits its limits. Each user interprets the description rule differently, chooses different units of measure, fills NCM/GTIN inconsistently and replicates records that already existed under another code."},{type:"list",items:["**Silent duplicates:** the same material created several times, inflating inventory and distorting purchasing.","**Inconsistent descriptions:** they hinder search, spend analysis and vendor negotiation.","**Incomplete critical fields:** tax classification, MRP, accounting and quality data filled 'when there's time'.","**Tax and logistics rework:** rejected invoices, tax errors and movements blocked by wrong data.","**Biased decisions:** indicators built on an unreliable base."]},{type:"paragraph",text:"The problem is not SAP, it is the **lack of automation and governance at the data-entry stage**. That is exactly where a good **material master data software** comes in."}]},{id:"o-que-significa-automatizar",title:"What it means to automate material master data in SAP",blocks:[{type:"paragraph",text:"Automating is not just about 'taking Excel out of the process'. It means designing a structured flow, with **business rules, validations and integrations**, executed inside (or fully connected to) SAP. In general, this flow involves:"},{type:"list",items:["**Smart forms per material type**, with mandatory fields and controlled value lists.","**MDP (Material Description Pattern)** and rules that automatically build the standardized description.","**Duplicate and similarity checks** before creating a new code in SAP.","**Tax validations (NCM, CEST, GTIN, unit of measure) and checks against public and official sources.**","**Approval workflows** by area (purchasing, engineering, tax, accounting, quality), with an audit trail.","**Native integration with SAP ECC or S/4HANA**, saving the material already standardized, approved and complete."]},{type:"paragraph",text:"The gain is not just speed. It is **predictability**: every material enters SAP following the same standard, with the same controls, regardless of the plant or the user."}]},{id:"governanca-de-dados-sap",title:"Master data governance in SAP: from paper rule to system execution",blocks:[{type:"paragraph",text:"**Master data governance** is more than a data-entry manual. It is the combination of **processes, policies and tools** that ensure master data remain reliable throughout their entire lifecycle: pre-registration, creation, modification, enrichment and obsolescence."},{type:"paragraph",text:"In practice, mature material governance answers questions such as:"},{type:"list",items:["Who can request, approve and change a material?","Which fields are mandatory per material type and per view (MRP, accounting, tax, sales)?","How do we prevent duplication before the code is created?","How do we continuously monitor the quality of the existing base?","How do we handle exceptions without breaking the standard?"]},{type:"paragraph",text:"When these answers are **encoded in a tool**, not just described 

3in a document, governance moves from discourse to daily strategic operation."}]},{id:"reducao-de-retrabalho",title:"How automation reduces rework and improves control",blocks:[{type:"paragraph",text:"Most of the rework in master data creation stems from errors that could have been prevented at the source: an incorrect NCM, a wrong unit, a confusing description, a duplicate material. Each of these small errors turns into hours of corrections spread across purchasing, tax, logistics and accounting."},{type:"paragraph",text:"By automating master data creation inside a governed flow, control gains appear on several fronts:"},{type:"list",items:["**Fewer duplicates** thanks to similarity search before code creation.","**Fewer rejected invoices**, with tax validations applied before saving the material in SAP.","**Fewer manual adjustments** in inventory, MRP and planning, because the data is born correct.","**Complete audit trail**, with who requested, approved, changed and when.","**Reliable indicators** of data quality, master-data creation time and productivity of the areas involved."]},{type:"paragraph",text:"This control translates into direct cost impact: less stagnant inventory due to duplicates, fewer tax fines, fewer hours spent on reconciliation and more time dedicated to analysis and improvement activities."}]},{id:"como-mdm-bro-atende",title:"How MDM+ BRO meets this need",blocks:[{type:"paragraph",text:"[MDM+ BRO](/en/solutions/material-and-product) is akquinet's **SAP-certified add-on** for governance and automation of material master data in **SAP ECC or S/4HANA** environments. It was designed specifically for large and mid-sized companies that need to standardize material management inside SAP without leaving the ERP itself (which means lower impact on your company's users)."},{type:"paragraph",text:"Among the capabilities of [MDM+ BRO](/en/solutions/material-and-product), the following stand out:"},{type:"list",items:["**Request portal and workflow** per material type, with fields and approvals configurable by area.","**MDP and standardized description rules**, eliminating variations and workarounds in data entry.","**Duplicate and similarity checks** before code creation, preventing repeated materials in the base.","**Tax validations and integrations** for checking NCM, GTIN, unit of measure and other critical attributes.","**Continuous monitoring** of the existing base quality, with cleansing rules and indicators.","**Execution inside SAP**, leveraging existing roles, authorizations and audit trail."]},{type:"paragraph",text:"Combined with the other **SAP tools** in your operation, [MDM+ BRO](/en/solutions/material-and-product) turns material master data creation into a **standardized, auditable and scalable** process — an essential condition for master data governance in complex and regulated environments."},{type:"paragraph",text:"If your company deals with duplicates, tax rework and difficulty trusting SAP information, it makes sense to evaluate how [MDM+ BRO](/en/solutions/material-and-product) can structure **master data automation** in your reality."}]}],about:e,cta:{title:"Want to automate material master data in your SAP?"},relatedArticles:[{title:"Strategies for Duplicate and Similarity Checking of the Material Master",slug:"verificacao-duplicidade-similaridade-cadastro-material",category:"Master Data",readingMinutes:6,excerpt:"How to apply duplicate and similarity checks to guarantee uniqueness in the material master."},{title:"Cleansing Solves the Past. Governance Protects the Future",slug:"saneamento-resolve-passado-governanca-protege-futuro",category:"Governance",readingMinutes:5,excerpt:"Data cleansing fixes history, but only structured governance prevents new errors from repeating at scale."},{title:"The Modern Master Data Center",slug:"central-de-cadastros-moderna",category:"Governance",readingMinutes:5,excerpt:"How a modern master data center operationalizes master data governance in practice."}]},{slug:"o-que-e-governanca-de-dados-mestres",title:"What Is Master Data Governance?",subtitle:"Understand how MDM can transform master data management in companies",category:"Governance",image:ce.url,imageAlt:"Wooden blocks arranged in a circle around a central black block",publishedAt:"2026-06-17",readingMinutes:7,keywords:["Governance","Master Data","Artificial Intelligence"],intro:[{type:"paragraph",text:"You have probably been through a situation like this: someone needs to create a vendor, customer or material record and finds out that the information already exists somewhere, but under another name, another standard, with completely divergent data."},{type:"paragraph",text:"Then the search begins. Someone checks a spreadsheet, another checks the ERP, another looks in an old e-mail. In the end, the record 

3is created, adjusted or corrected manually."},{type:"paragraph",text:"This kind of situation may seem to be just an operational matter. But when it happens frequently and at large scale, it reveals a bigger problem: **the company has no structured way of governing its master data.**"},{type:"paragraph",text:"This is exactly where MDM - Master Data Management - comes in."}],sections:[{id:"o-que-sao-dados-mestres",title:"What is master data?",blocks:[{type:"paragraph",text:'Master data is the information that supports different processes within a company and is used repeatedly by areas and systems, generally answering fundamental questions such as "who" and "what?".'},{type:"paragraph",text:"That is the case, for example, of:"},{type:"list",items:["Customers;","Vendors;","Materials and products;","Business Partners;","Assets;","Structures and other master records used by the organization's processes."]},{type:"paragraph",text:"The concept seems simple. The challenge lies in ensuring that this information is reliable throughout its entire life cycle. After all, it is not enough to have a record in the system. You need to know how it was created, who approved it, which rules were used, when it was changed and in which systems that information needs to be available."},{type:"paragraph",text:"That is why talking about master data necessarily means talking about governance."}]},{id:"afinal-o-que-e-governanca-de-dados-mestres",title:"So what is master data governance?",blocks:[{type:"paragraph",text:"Master data governance is how the company establishes rules, responsibilities and processes to ensure that its main master records are created and maintained appropriately. In practice, it answers rather simple questions that do not always have a clear answer inside organizations:"},{type:"list",items:["Who can create a record?","Which information needs to be filled in?","Who must approve it?","How do we know whether that record already exists?","Which rules need to be applied before the information reaches the ERP?","Who can change data after it has been created?","How do we ensure that the same information is used correctly in different systems?"]},{type:"paragraph",text:"When these answers are not defined, each area tends to find its own way. And that is when parallel spreadsheets, e-mail-based processes, duplicate records, incomplete information and a considerable amount of rework start to appear. Master data governance organizes this scenario."}]},{id:"mdm-e-a-mesma-coisa-que-governanca-de-dados",title:"Is MDM the same thing as data governance?",blocks:[{type:"paragraph",text:"Not exactly."},{type:"paragraph",text:"Governance defines **the rules, responsibilities and guidelines** for data to be well administered. MDM, or **Master Data Management**, provides processes and technology to put that management into practice."},{type:"paragraph",text:"It is a very close relationship."},{type:"paragraph",text:"A company may define that every new vend

3or needs to go through certain validations before being created. MDM helps turn that rule into a structured process, with a form, validations, approvals, automations and traceability."},{type:"paragraph",text:"That is why MDM should not be understood simply as “one more system”."},{type:"paragraph",text:"It is a way of structuring the master data life cycle, from request and creation through changes, updates and, when necessary, obsolescence."},{type:"paragraph",text:"In an MDM solution it is possible, for example, to create workflows, apply business rules, perform validations, control approvals and follow each step of the process. On AKQUINET's [MUB®](/en/solutions/saas) platform, the workflow can cover exactly this complete master data cycle."}]},{id:"por-que-um-cadastro-mal-governado-pode-virar-um-problema",title:"Why can a poorly governed master record become a problem for the company?",blocks:[{type:"paragraph",text:"Master data is present in practically every stage of an operation."},{type:"paragraph",text:"A vendor is related to purchasing and payments. A material may be related to purchasing, inventory, production, quality and sales. A customer may impact sales, billing, credit, logistics and relationship."},{type:"paragraph",text:"Therefore, when information is wrong or incomplete, the problem is hardly restricted to the record itself."},{type:"paragraph",text:"Imagine a material created with inconsistent information. The consequence may appear later, during a purchase or in production. The same happens with a duplicate vendor or a customer with outdated information."},{type:"paragraph",text:"The more systems and processes a company has, the greater the challenge of keeping this information consistent tends to be."},{type:"paragraph",text:"Master data quality problems may be reflected in operational processes, integrations, indicators and customer experience."},{type:"paragraph",text:"And there is another important point: **correcting a record after the problem has happened is usually much more laborious than preventing it from being created incorrectly.**"},{type:"paragraph",text:"That is when governance starts to generate value."}]},{id:"o-que-muda-quando-a-empresa-passa-a-governar-seus-cadastros",title:"What changes when the company starts governing its master records?",blocks:[{type:"paragraph",text:"The main change is that the master record stops being treated merely as an administrative task."},{type:"paragraph",text:"It becomes part of a defined process."},{type:"paragraph",text:"Instead of someone simply creating a record in the system, the company can establish a flow in which the information is requested, validated, complemented and approved before reaching the productive environment."},{type:"paragraph",text:"And this can be done according to the characteristics of each business."},{type:"paragraph",text:"A company may, for example, require certain documents to create a vendor. Another may need to validate tax information. A manufacturer may need to relate a material to a bill of material, routing or purchasing info record."},{type:"paragraph",text:"Governance allows these needs to be incorporated into the process."},{type:"paragraph",text:"In [MDM+ BRO](/en/solutions/material-and-product), AKQUINET's solution for SAP environments, for example, different master data can be connected within a single workflow. A product record may involve material, bill of material and routing, among other related data, according to the needs of the process."},{type:"paragraph",text:"This changes the logic of master data: instead of simply “putting information into the system”, the company starts to **ensure that the record is complete and ready to be used by the business.**"}]},{id:"e-onde-entra-a-tecnologia",title:"And where does technology come in?",blocks:[{type:"paragraph",text:"Governance is not solved with technology alone."},{type:"paragraph",text:"This is an important distinction."},{type:"paragraph",text:"Before choosing a tool, it is necessary to understand the processes, define responsibilities and establish the rules that make sense for the organization."},{type:"paragraph",text:"Technology comes in to make this governance viable at scale."}

3,{type:"paragraph",text:"When a company has thousands of records, different areas, several units and more than one system, doing all this control manually becomes increasingly difficult."},{type:"paragraph",text:"An MDM solution can automate steps, apply rules, conduct approvals, identify possible duplicates, integrate systems and record the history of actions."},{type:"paragraph",text:"At AKQUINET, this combination is addressed through three pillars: **people, processes and technology.** Specialized consulting acts precisely in understanding the scenario, redesigning processes, defining rules and implementing the appropriate technology."}]},{id:"mdm-para-empresas-com-mais-de-um-sistema",title:"MDM is also important for companies that use more than one system",blocks:[{type:"paragraph",text:"Another very common scenario is the company that uses different systems for different areas."},{type:"paragraph",text:"In this case, the challenge is not only keeping good master data within each system. It is necessary to ensure that the information makes sense when it circulates between them."},{type:"paragraph",text:"It is in this scenario that a multidomain MDM platform can take on the role of a central governance point."},{type:"paragraph",text:"[MUB®](/en/solutions/saas), AKQUINET's SaaS solution, was developed to act as a central master data hub, collecting, consolidating, standardizing, enriching and distributing information to the company's different systems. The platform integrates with different environments, including SAP, TOTVS, Oracle, Salesforce and Microsoft Dynamics, among others."},{type:"paragraph",text:"This way, the company does not need to think about governance in isolation for each system."},{type:"paragraph",text:"It can establish a common logic for its master data."}]},{id:"governanca-na-pratica-sap-ou-outros-erps",title:"Master data governance in practice: SAP or other ERPs",blocks:[{type:"paragraph",text:"There is no single technological reality within companies. Some organizations have SAP as the core of their operation. Others work with TOTVS, Oracle, Microsoft Dynamics or different combinations of systems. That is why the governance strategy needs to follow this reality."},{type:"heading",text:"For SAP environments: MDM+ BRO"},{type:"paragraph",text:"[MDM+ BRO](/en/solutions/material-and-product) is AKQUINET's solution for master data governance in SAP environments. It is a certified SAP add-on, with an architecture integrated into the ERP and adherence to SAP Clean Core. The solution was developed to govern different data domains inside SAP, going beyond the traditional customer, vendor and material master records."},{type:"paragraph",text:"In practice, this allows structuring workflows, business rules, validations, approvals and automations directly in the SAP environment, also using the security and authorization mechanisms of the system itself. For companies that already have SAP as a central part of their architecture, this characteristic can simplify the governance scenario and reduce the need for parallel solutions to administer master records."},{type:"heading",text:"For other ERPs: MUB®"},{type:"paragraph",text:"For companies that use other ERPs or have a more heterogeneous technological environment, AKQUINET offers [MUB®](/en/solutions/saas). MUB® is a SaaS, no-code and AI-driven platform for Master Data Management, created to integrate different systems and provide a unified view of master data. The proposal is to centralize governance without limiting the company to a single ERP. In addition, MUB® is multidomain: it can work with traditional master records, such as material, vendor, customer and Business Partner, and also with other types of master data, according to the organization's needs."}]},{id:"e-a-inteligencia-artificial",title:"And what about artificial intelligence? Where does it come into MDM?",blocks:[{type:"paragraph",text:"The evolution of MDM also goes through intelligent automation. At AKQUINET, Artificial Intelligence is applied within the governance processes themselves, and not as an isolated technology. It c

3an support activities such as document validation, filling in information, analysis, decision-making and content generation from master data. All of this within the flows and rules defined by the company. The idea is simple: use technology to reduce manual tasks and make the process faster and more consistent, without giving up control."}]},{id:"quando-e-hora-de-olhar-para-a-governanca",title:"When is it time to look at master data governance?",blocks:[{type:"paragraph",text:"There is no single moment to start. But some signs usually appear before the company realizes there is a bigger problem:"},{type:"list",items:["“We have a lot of duplicate records.”","“Each area works in its own way.”","“We still depend on spreadsheets to control master data.”","“We don't know exactly who can change certain information.”","“The approval process takes too long.”","“We need to correct the same record in several systems.”","“Our team loses a lot of time with master data requests.”"]},{type:"paragraph",text:"If some of these situations are part of the routine, perhaps it is time to look at master data in a different way. Not only as an operational activity, but as part of the structure that supports the business."}]},{id:"governar-melhor-os-dados-comeca-pelo-cadastro",title:"Governing data better starts with master data",blocks:[{type:"paragraph",text:"Talking about digital transformation, automation, analytics or Artificial Intelligence without looking at master data quality means leaving an important part of that transformation out."},{type:"paragraph",text:"After all, all these initiatives depend on reliable information."},{type:"paragraph",text:"**Master data governance** helps precisely to create this foundation: clear rules, structured processes, well-defined responsibilities and technology capable of sustaining all of this."},{type:"paragraph",text:"And it does not have to be an exclusively technology project."},{type:"paragraph",text:"It is a change in the way the company creates, maintains and uses information that is important for its operation."}]},{id:"akquinet-governanca-para-diferentes-realidades",title:"AKQUINET: master data governance for different realities",blocks:[{type:"paragraph",text:"At AKQUINET Brazil, we work with **Governance** and **Master Data Management**, combining process knowledge, specialized consulting and **Master Data Management (MDM)** solutions."},{type:"paragraph",text:"For SAP environments, [MDM+ BRO](/en/solutions/material-and-product) offers an approach integrated into the ERP, with SAP certification, adherence to Clean Core and multidomain governance."},{type:"paragraph",text:"For companies that use other ERPs or different systems, [MUB®](/en/solutions/saas) offers a SaaS, no-code and AI-driven platform, capable of integrating different environments and centralizing master data management."},{type:"paragraph",text:"More than choosing a tool, the goal is to find a way to make master data work better for the company's reality."},{type:"paragraph",text:"Because governing master data is not just organizing information. It is creating a more reliable foundation so that people, processes and systems work in the same direction."},{type:"paragraph",text:"Get to know AKQUINET's solutions for Master Data Governance and find out which approach makes the most sense for your company's environment."}]}],about:e,cta:{title:"Ready to evolve your company's master data governance?"},relatedArticles:[{title:"Master Data Governance in practice: is it a waste to try to turn requesters into master data specialists?",slug:"governanca-dados-mestres-solicitantes-especialistas-cadastro",category:"Governance",readingMinutes:6,excerpt:"Your requesters don't need more training — they need live help during the process."},{title:"Master Data Governance in Practice — The DAMA Wheel and the Risk of Simplifying Master Data",slug:"governanca-dados-mestres-dama-wheel",category:"Governance",readingMinutes:4,excerpt:"Master data is more than a “puzzle piece”. Understand its importance within Data Governance."},{title:"Master Data Governance in Practice — The Modern Master Data Center",slug:"central-de-cadastros-moderna",category:"Governance",readingMinutes:5,excerpt:"How a modern master data center operationalizes master data governance in practice."}]}

3,{slug:"master-data-management-o-que-e-e-qual-a-sua-importancia",title:"Master Data Management: What It Is and Why It Matters for Companies",subtitle:"Understand what MDM is and how it can add value within a company.",category:"Governance",image:le.url,imageAlt:"Wooden blocks with question marks connected by blue lines",publishedAt:"2025-04-25",readingMinutes:4,keywords:["MDM","Automation","Governance"],intro:[{type:"paragraph",text:"In the business world, data is the most valuable asset for the operation and development of companies, regardless of their size. However, with the growing amount of information being generated and stored, many organizations face the challenge of keeping this data consistent and accurate across each of their business processes. And that is where Master Data Management (MDM) comes in as a great ally."},{type:"paragraph",text:"Understand what MDM is and how it can contribute to operational efficiency, process optimization, strategic decision-making and also ensure that your company is always ahead in the market."}],sections:[{id:"what-is-master-data-management",title:"What is Master Data Management?",blocks:[{type:"paragraph",text:"Also known as Master Data (or Master Record) Management, MDM (Master Data Management) is a set of processes and tools that provide centralized and governed management of a company's master data, ensuring that critical information such as customer, vendor, product and material data remains consistent, accurate and up to date across all systems and business processes."}]},{id:"why-mdm-is-essential",title:"Why is MDM essential within organizations?",blocks:[{type:"paragraph",text:"Master Data Management (MDM) solutions are essential because they guarantee a structured and centralized approach to managing an organization's critical data. Here are some of the main reasons:"},{type:"list",items:["**Data Quality and Reliability:** MDM helps eliminate duplicates, inconsistencies and errors in data, ensuring that information is accurate and reliable throughout the organization.","**Operational Efficiency:** With well-organized data, companies can improve processes such as billing, supply chain and customer service, saving time and resources.","**Strategic Decision-Making:** Consistent and up-to-date master data enables more accurate analysis, supporting decisions based on real information.","**Compliance and Security:** Many regulations require data to be managed properly. MDM helps companies comply with these rules and protect sensitive information.","**Agility and Scalability:** MDM solutions allow organizations to adapt quickly to changes in the market or in the business, in addition to facilitating integrations with new technologies."]},{type:"paragraph",text:"Investing in an MDM system is a strategic step to maintain a competitive advantage and promote innovation within the company."}]},{id:"how-to-implement-an-mdm-project-successfully",title:"How to implement an MDM project successfully?",blocks:[{type:"paragraph",text:"To achieve the benefits of MDM, it is essential to follow some important steps:"},{type:"list",items:["**Assessment and Planning:** First, identify your company's specific needs and define a plan to implement MDM in a way that meets the needs of all departments.","**Collection and Consolidation:** Gather all types of master records scattered across different systems and sources to create a unified view.","**Cleansing and Standardization:** Delete duplicate, incomplete and outdated data, standardizing the descriptive format of each master record. Here it is important to carry out effective cleansing to ensure the health of this existing data.","**Data Governance:** Finally, define policies and guidelines to ensure the ongoing quality of master data and compliance with regulations within internal and operational processes."]}]},{id:"choose-a-good-mdm-tool",title:"Bet on a good MDM tool to make your processes easier",blocks:[{type:"paragraph",text:"Look for an up-to-date and complete platform, designed to meet the most complex master data needs, delivering solutions that provide maintenance and governance of your processes."},{type:"paragraph",text:"With the right MDM, together with a good implementation strategy, companies can achieve significant results and boost operational efficiency in several key areas."},{type:"paragraph",text:"Important tip: there is no point in having the best tool at hand if you do not have someone who can lead (consulting or an internal team) the definition of adequate processes that take best practices into account."},{type:"paragraph",text:"It is essential to implement an MDM that delivers solutions in a practical, customized and automated way. It is important that you pay attention to these basic points of an MDM solution:"},{type:"list",items:["**Process Automation:** Facilitate automation in repetitive tasks, such as updating or synchronizing data, to save time and minimize manual errors.","**Data Centralization:** Ability to consolidate and centralize master data coming from different systems and s

3ources in a single place.","**Data Quality Tools:** Have functions such as validation, cleansing and deduplication, ensuring that data is consistent and free of errors.","**Data Governance:** Offer resources to establish clear policies and rules on the use, access and maintenance of data, ensuring compliance with regulations.","**Scalability:** Allow expansion as the company's data requirements grow, maintaining high performance even with large volumes of information.","**Integration with Existing Systems:** Be compatible with other systems and platforms, such as CRM, ERP and analytics tools, to facilitate the flow of information.","**Reporting and Monitoring:** Provide dashboards and reports to track data health and quickly identify inconsistencies or problems.","**Advanced Security:** Protect data against unauthorized access with robust encryption and access control mechanisms.","**User Experience:** Offer an intuitive interface that makes interaction and configuration simpler for users."]}]},{id:"count-on-a-complete-tool",title:"Count on a Complete Tool to Govern Your Company's Master Data!",blocks:[{type:"paragraph",text:"As important as understanding what needs to be done is choosing the right solution to make this master data management effective in your company. At akquinet Brazil we offer MDM solutions that deliver tangible benefits to our clients - **see our cases with numbers and testimonials that prove it.**"},{type:"paragraph",text:"[MDM+ BRO](/en/solutions/material-and-product) is a solution for companies that have SAP systems, a certified SAP add-on solution. In addition, [MDM+ BRO](/en/solutions/material-and-product) is also a low-code solution that makes it possible to build customized business rules, forms and workflows, speeding up the implementation and maintenance of processes. It is a multi-domain and integration-free solution that serves any type of master record, automating and simplifying the entire process."},{type:"paragraph",text:"[MUB®](/en/solutions/saas), in turn, is a multidomain and multi-system SaaS solution that connects any market system."},{type:"paragraph",text:"Because it is a fully no-code solution, it allows your company to create and/or adjust processes with speed, ease and scalability."},{type:"paragraph",text:"**Invest in the right tool! Contact us to find out how our MDM solutions can bring efficiency to your master data processes and further leverage the growth of your business.**"}]}],about:e,cta:{title:"Ready to evolve your company's master data governance?"},relatedArticles:[{title:"Lack of master data governance: a silent risk inside SAP",slug:"governanca-cadastros-risco-silencioso-sap",category:"Governance",readingMinutes:4,excerpt:"Without a clear governance model, customer, vendor, material and service master data turns into a minefield."},{title:"Data Quality in Master Data: Foundations and Application",slug:"data-quality-em-dados-mestres-fundamentos-e-aplicacao",category:"Data Quality",readingMinutes:6,excerpt:"The foundations of Data Quality and its structural role in Master Data Management (MDM) initiatives."},{title:"Governance Isn't Only IT: It's a Shared Business Decision",slug:"governanca-nao-e-somente-da-ti",category:"Governance",readingMinutes:5,excerpt:"Governance isn't just a technical matter. It starts in the business but needs technology as a partner."}]},{slug:"homologacao-de-fornecedores-automatizada",title:"Automated Vendor Onboarding",subtitle:"Understand how to automate registration, validation and compliance, eliminating manual processes and making onboarding faster, safer and more efficient.",category:"Automation",image:de.url,imageAlt:"Two people shaking hands in a warehouse environment.",publishedAt:"2026-09-04",readingMinutes:5,keywords:["Vendor Onboarding","Automation","Monitoring"],intro:[{type:"paragraph",text:"**Vendor onboarding** is an essential step for companies that need to buy safely, reduce risks and keep their processes compliant. The problem is that, in many organizations, this analysis still depends on spreadsheets, e-mails, manually submitted documents and information scattered across different areas."},{type:"paragraph",text:"With a structured strategy of **vendor registration with compliance**, automation and continuous monitoring, it is possible to make this process faster, safer and more reliable."},{type:"paragraph",text:"More than approving a new business partner, good management needs to ensure that the vendor remains suitable for the company's requirements throughout the entire relationship."},{type:"paragraph",text:"For this reason, **vendor onboarding** should be thought of as a continuous process that starts with registration, goes through validation and approval, and continues with vendor monitoring."}],sections:[{id:"what-is-vendor-onboarding",title:"What is vendor onboarding?",blocks:[{type:"paragraph",text:"**Vendor onboarding** is the process used to verify whether a company is able to supply products or services according to registration, tax, financial, legal, documental, regulatory and compliance criteria defined by the contracting organization."},{type:"paragraph",text:"In practice, the process seeks to answer important questions before starting or continuing a business relationship:"},{type:"paragraph",text:"Is the vendor compliant? Are its documents valid? Are there relevant risks? Does it meet the company's compliance policies? Is there any restriction that needs to be analyzed? Who approved this vendor and based on which information?"},{type:"paragraph",text:"The larger the company and its vendor network, the harder it becomes to answer these questions consistently when the process depends on manual controls."}]}

3,{id:"what-is-vendor-registration-with-compliance",title:"What is vendor registration with compliance?",blocks:[{type:"paragraph",text:"**Vendor registration with compliance** is a process that goes beyond simply recording master data. It combines vendor information with rules, documents, external checks, validations and criteria defined by the company to reduce risks before and during the business relationship."},{type:"paragraph",text:"This means that registering a vendor should not be just filling in fields such as tax ID, legal name, address and banking data."},{type:"paragraph",text:"The process may include tax, financial, legal and reputational checks, in addition to searches related to PEP, sanctions, negative media, certificates and other sources relevant to each type of vendor."},{type:"paragraph",text:"In this way, registration and compliance become part of the same journey."}]},{id:"is-automatic-vendor-validation-possible",title:"Is automatic vendor validation possible?",blocks:[{type:"paragraph",text:"Yes. **Automatic vendor validation** makes it possible to check, verify and enrich information without teams having to run all of these checks manually."},{type:"paragraph",text:"A specialized platform can integrate the registration with different information sources and run searches automatically during vendor entry, onboarding or monitoring."},{type:"paragraph",text:"Depending on the company's rules, this allows activities such as the following to be automated:"},{type:"list",items:["validation of registration information;","searches in public and private databases;","verification of documents and certificates;","analysis of restrictions and compliance criteria;","identification of divergent information;","automatic routing for approval;","alerts about relevant changes."]},{type:"paragraph",text:"Automation does not mean eliminating people's participation. On the contrary: it reduces repetitive activities so that teams can dedicate attention to the vendors and situations that really require analysis."}]},{id:"how-to-automate-vendor-onboarding",title:"How to automate vendor onboarding?",blocks:[{type:"paragraph",text:"To automate **vendor onboarding**, the ideal is to connect registration, external searches, documents, business rules, approval workflows and monitoring in a single process."},{type:"paragraph",text:"The journey can start with a pre-registration completed by the vendor itself in a portal. The information is then verified and enriched automatically."},{type:"paragraph",text:"Based on the results, rules defined by the company can determine which anal

3yses and approvals will be necessary."},{type:"paragraph",text:"A low-risk vendor can follow a simpler flow. A critical vendor, on the other hand, may need to submit additional documents and go through Purchasing, Tax, Legal, Compliance or other responsible areas."},{type:"paragraph",text:"This way, the company can automate what is repetitive without giving up control over important decisions."}]},{id:"why-onboarding-once-is-not-enough",title:"Why isn't onboarding once enough?",blocks:[{type:"paragraph",text:"Because a vendor's conditions can change over the course of the relationship."},{type:"paragraph",text:"Documents expire. Registration information changes. Certificates may change. A company's financial situation can deteriorate. New risks can also arise."},{type:"paragraph",text:"For this reason, an efficient **vendor onboarding** strategy needs to include continuous monitoring and re-onboarding processes."},{type:"paragraph",text:"The company stops asking only “can this vendor be approved?” and starts continuously answering a more important question:"},{type:"paragraph",text:"“Does this vendor still meet the criteria required to work with us?”"}]},{id:"how-akquinet-brasil-automates-vendor-onboarding",title:"How does akquinet Brasil automate vendor onboarding?",blocks:[{type:"paragraph",text:"**akquinet Brasil** offers solutions to structure and automate the entire vendor journey, including **vendor registration with compliance**, **automatic vendor validation**, **onboarding**, **re-onboarding** and **continuous monitoring**."},{type:"paragraph",text:"With [MDM+ MUB](/en/solutions/saas), companies using different management systems can centralize data, documents, external checks, rules, workflows and vendor interactions in a single environment."},{type:"paragraph",text:"The solution makes it possible to structure processes according to each company's needs, integrate searches with external sources, create different onboarding criteria based on the risk profile and use Artificial Intelligence to support validations and analyses."},{type:"paragraph",text:"For companies working with **SAP ECC or SAP S/4HANA**, akquinet Brasil also offers [MDM+ BRO](/en/solutions/vendor), an SAP-certified add-on solution to automate and control processes related to vendor registration, onboarding and monitoring within the SAP ecosystem."},{type:"paragraph",text:"More than digitizing a registration, akquinet Brasil's solutions make it possible to connect vendors, information, documents, rules, validations and approvals in a single, traceable process."}]},{id:"how-to-improve-your-vendor-onboarding-process",title:"How to improve your company's vendor onboarding process?",blocks:[{type:"paragraph",text:"The first step is to understand where the biggest bottlenecks are: manual registration, too many spreadsheets, searches performed one by one, outdated documents, slow approvals or difficulty monitoring vendors that have already been onboarded."},{type:"paragraph",text:"From there, it is possible to structure a more automated journey suited to each partner's risk level."},{type:"paragraph",text:"**Do you want to automate the registration, onboarding and monitoring of your vendors?**"},{type:"paragraph",text:"Get to know akquinet Brasil's solutions and talk to our specialists about how to make vendor management faster, safer and more integrated with your business."}]}],about:{title:"About akquinet Brasil",text:"We are specialists in master data governance and Master Data Management (MDM) solutions. As part of the German group AKQUINET, we have been present in Brazil since 2012, developing and implementing a wide range of projects for clients in various sectors such as retail, manufacturing, agribusiness, pharmaceutical, among others. With an experienced and highly qualified team, we have established ourselves as a market reference, offering solutions such as MDM+ BRO, an SAP-certified add-on for ECC and S/4HANA environments, and MDM+ MUB, a SaaS platform for other ERPs, in addition to specialized consulting services in master data governance and processes."},cta:{title:"Ready to advance your company's master data governance?"},relatedArticles:[{title:"Tax Reform: The Importance of Monitoring Vendors' Simples Nacional Status",slug:"reforma-tributaria-monitorar-fornecedores-simples-nacional",category:"Tax Reform",readingMinutes:3,excerpt:"Changes in the tax regime can affect withholdings, credits and fiscal obligations — and must be continuously monitored."},{title:"Vendor Onboarding Guide in SAP: Step-by-Step Checklist",slug:"guia-homologacao-fornecedores-sap",category:"Governance",readingMinutes:8,excerpt:"A practical guide and full checklist to structure vendor onboarding in SAP environments (ECC and S/4HANA)."},{title:"Onboarding Isn't Approval. It's Protecting Your Operation",slug:"homologar-nao-e-aprovar-e-proteger-sua-operacao",category:"Governance",readingMinutes:4,excerpt:"Why rigorous, strategic vendor onboarding matters more than a green light."}]},{slug:"paradoxo-do-heroi-terceirizacao-governanca-dados-mestres",title:"The paradox of the hero who shouldn't have been needed: a case about outsourcing Master Data Governance operations",subtitle:"When your master data processes need a hero every single day... Here's why!",category:"Governance",image:pe.url,imageAlt:"Man in a suit with a red cape pointing upward while holding a laptop in an office.",publishedAt:"2026-09-09",readingMinutes:5,keywords:["Governance","Master Data","MDM"],intro:[{type:"paragraph",text:"We were recently contacted by a master data manager at a manufacturing company that outsources its master data governance operation and uses a platform from an akquinet competitor."},{type:"paragraph",text:"The initial topic of the conversation was to understand how we 

3could help him better educate requesters."},{type:"paragraph",text:"According to him, the low quality of the information submitted was creating a lot of friction with the outsourced master data governance operation. (On this point, we have a very clear opinion: the requester knows the operational need, but should not have to become a master data specialist. We wrote about it in [this article](/en/blog/governanca-dados-mestres-solicitantes-especialistas-cadastro))"},{type:"paragraph",text:"But what really made us reflect more deeply was another sentence said by this manager as he pulled his phone out of his pocket:"},{type:"paragraph",text:"“Despite this friction, the service is great. Look here: I'm on WhatsApp talking directly to the manager of my outsourced master data provider, solving the problems that come up day to day quickly and attentively.”"},{type:"paragraph",text:"Great service is, without a doubt, a positive thing. However, we took the opportunity to better understand what these problems were that required the daily involvement of a manager from the outsourced provider - and that is when the realization came: most of these problems simply should not exist at all, not after a Master Data Management operation that is already stabilized."}],sections:[{id:"armadilha-bom-atendimento-boa-governanca",title:"The trap of confusing good service with good governance",blocks:[{type:"paragraph",text:"What was described to us were not unpredictable exceptions or extraordinary situations; they were recurring problems related to inconsistent information, repeated returns, workflow doubts, discrepancies in validations, among other situations. This reveals a common trap: judging the quality of a solution by how fast its professionals put out fires and not by how many fires the project managed to eliminate."}]},{id:"um-projeto-de-mdm-como-deveria-ser",title:"An MDM project as it should be",blocks:[{type:"paragraph",text:"A consistent MDM project should:"},{type:"list",items:["guide the requester within the process itself;","prevent incomplete or inconsistent information from moving forward;","make responsibilities and approval criteria clear;","automate validations, integrations and routing;","measure returns, rework and quality at the source;","eliminate the causes of recurring problems;","reduce dependency on messages, spreadsheets and specific people."]},{type:"paragraph",text:"A good MDM project does not eliminate every exception - it prevents exceptions from becoming routine. Human service remains essential. However, it should be dedicated to truly exceptional situations, to continuous improvement and to the evolution of governance, and not to the daily compensation for process, technology or implementation failures."},{type:"paragraph",text:"So, before celebrating that the provider solves everything quickly over WhatsApp, it may be important to ask a few questions:"},{type:"list",items:["Why do these problems keep happening?","How many of them should already have been eliminated?","Is the volume of returns and rework decreasing?","Is there a plan to remove the causes or only to treat the symptoms?","Does the operation work without the constant intervention of certain people?"]},{type:"paragraph",text:"An attentive manager is an important asset, but a manager permanently mobilized to solve avoidable problems may be the symptom of a debt left behind by the project."},{type:"paragraph",text:"Good service solves exceptions. A good project prevents recurring problems from needing heroes."},{type:"paragraph",text:"At your company, are managers advancing governance or spending the day putting out fires?"}]}],about:{title:"About akquinet Brasil",text:"We are specialists in master data governance and Master Data Management (MDM) solutions. As part of the German group AKQUINET, we have been present in Brazil since 2012, developing and implementing a wide range of projects for clients in various sectors such as retail, manufacturing, agribusiness, pharmaceutical, among others. With an experienced and highly qualified team, we have established ourselves as a market reference, offering solutions such as MDM+ BRO, an SAP-certified add-on for ECC and S/4HANA environments, and MDM+ MUB, a SaaS platform for other ERPs, in addition to specialized consulting services in master data governance and processes."},cta:{title:"Ready to advance your company's master data governance?"},relatedArticles:[{title:"Master Data Governance in practice: is it a waste to try to turn requesters into master data specialists?",slug:"governanca-dados-mestres-solicitantes-especialistas-cadastro",category:"Governance",readingMinutes:6,excerpt:"Your requesters don't need more training — they need live help during the process."},{title:"Master Data Governance in Practice - The Modern Master Data Center",slug:"central-de-cadastros-moderna",category:"Governance",readingMinutes:5,excerpt:"The Modern Master Data Center and the Data Owner and Data Steward roles"},{title:"What Is Master Data Governance?",slug:"o-que-e-governanca-de-dados-mestres",category:"Governance",readingMinutes:7,excerpt:"Understand how MDM can transform master data management in companies"}]},{slug:"validacao-dados-publicos-parceiros-negocio-sap",title:"Public Data Validation: From Purchase Order Creation to Sales Invoicing",subt

3itle:"Why you should validate public Business Partner data in SAP at the moment of the event",category:"Governance",image:he.url,imageAlt:"Two professionals reviewing information on a laptop in an office.",publishedAt:"2026-09-16",readingMinutes:5,keywords:["Public Data Validation","Vendors","SAP"],metaTitle:"Public data validation in SAP: how to avoid tax and operational errors",metaDescription:"Find out why validating public customer and vendor data at the moment of critical SAP events reduces risk across purchasing and sales processes.",intro:[],sections:[{id:"dados-desatualizados-no-sap",title:"Outdated data in SAP can generate silent losses",blocks:[{type:"paragraph",text:"In many companies, customer and vendor (business partner) master data is treated as an administrative activity performed only when the record is created. The problem is that these companies' public data changes constantly, while ERP master records often remain unchanged for months or even years."},{type:"paragraph",text:"Changes in information such as the CNPJ registration status, company name, state registration, tax classification, Simples Nacional participation or tax benefits directly impact critical purchasing, sales and invoicing processes."},{type:"paragraph",text:"When there is a divergence between reality and what is recorded in SAP, the result usually shows up at the worst possible moment: while issuing a sales e-invoice (NF-e) or during the fiscal receipt of purchased goods."},{type:"paragraph",text:"That is why more and more organizations are adopting a preventive approach to **master data governance**, using automatic mechanisms to validate and enrich public information directly within the ERP's operational flows."}]},{id:"qualidade-dados-mestres-impacto-negocio",title:"Why does master data quality directly impact the business?",blocks:[{type:"paragraph",text:"Master data is the foundation of strategic processes inside SAP. When customer and vendor information is incorrect or outdated, the effects can reach areas such as:"},{type:"list",items:["Tax","Purchasing","Supply","Logistics","Controlling","Compliance","Sales"]},{type:"paragraph",text:"The impact is not limited to operational errors. There are also financial, tax and regulatory consequences that can generate rework, delays and the risk of penalties."}]},{id:"problemas-dados-publicos-nao-validados",title:"What problems can occur when public data is not validated?",blocks:[{type:"heading",text:"1. NF-e rejection due to master data inconsistency"},{type:"paragraph",text:"Imagine a customer whose CNPJ became inactive or whose state registration was cancelled. If the ERP record does not reflect that change, the company may issue an NF-e that will be rejected by the State Revenue Office."},{type:"paragraph",text:"The consequences include:"},{type:"list",items:["Operational rework;","Delivery delay;","Customer dissatisfaction;","Impact on cash flow;","Additional tax processing costs."]},{type:"heading",text:"2. Incorrect taxation due to a change of tax regime"},{type:"paragraph",text:"Another common scenario occurs when a customer is registered in SAP as a Simples Nacional participant but has already been removed from that regime."},{type:"paragraph",text:"In that case, taxes may be calculated incorrectly, generating:"},{type:"list",items:["Tax divergences;","Incorrect tax credit or debit;","The need for manual adjustments;","Risk of audit and penalties;"]},{type:"heading",text:"3. Outdated tax benefits in the vendor master record"},{type:"paragraph",text:"Certain companies use specific tax benefits, such as the incentives related to the Manaus Free Trade Zone (ZFM)."},{type:"paragraph",text:"If a vendor loses that benefit and the record remains outdated in the ERP, the purchase order may be generated with incorrect tax assumptions."},{type:"paragraph",text:"The result may include:"},{type:"list",items:["Divergences between the order and the invoice;","Undue tax credit;","Rework in fiscal receipt;","Greater exposure to regulatory risks."]},{type:"heading",text:"4. Supply chain disruptions"},{type:"paragraph",text:"There are also situations in which a vendor stops operating because its CNPJ was closed at the Federal Revenue Service, but it remains active inside the ERP."},{type:"paragraph",text:"When this is only discovered after purchase orders have been issued, the company may face:"},{type:"list",items:["Delays in material delivery;

3","An urgent need to [onboard new vendors](/en/solutions/vendor);","Production impacts;","Unplanned operational stoppages."]},{type:"paragraph",text:"In industrial environments, this type of situation can generate financial impacts far greater than the cost of a preventive validation."}]},{id:"validacao-tradicional-nao-e-suficiente",title:"Is traditional master data validation no longer enough?",blocks:[{type:"paragraph",text:"Many companies run periodic master data checks, usually in monthly, quarterly or annual cycles."},{type:"paragraph",text:"Although this model is an evolution compared to having no controls at all, it still leaves a large window of exposure."},{type:"paragraph",text:"After all, a master data change can happen today, while the next scheduled validation may only take place months later."},{type:"paragraph",text:"It is precisely in that interval that tax and operational errors arise."},{type:"paragraph",text:"That is why organizations with more advanced levels of data governance are migrating to an event-driven validation model."}]},{id:"validar-dados-publicos-no-momento-do-evento",title:"What does validating public data at the moment of the event mean?",blocks:[{type:"paragraph",text:"In this model, validation is no longer executed only on schedules and is automatically triggered when critical events happen inside SAP."},{type:"paragraph",text:"The main triggers include:"},{type:"list",items:["Creation, change and release of a purchase requisition;","Creation, change and release of a purchase order;","Creation, change and planning of a sales order;"]},{type:"paragraph",text:"This way, the company checks the reliability of the information exactly at the moment before it would impact the operation."}]},{id:"mdm-bro-governanca-cadastros-sap",title:"How does MDM+ BRO support master data governance in SAP?",blocks:[{type:"paragraph",text:"[MDM+ BRO](/en/solutions/vendor) is an SAP-certified add-on focused on master data governance, workflows, automation and the application of business rules, operating directly inside the SAP environment."},{type:"paragraph",text:"Through configurable rules and integrations with public information sources, the system can automatically start [cleansing processes](/en/services/vendor-customer-cleansing) and master data enrichment when certain ERP events happen. The product also has capabilities related to multidomain governance, workflows and business rules within SAP."},{type:"paragraph",text:"Based on these checks, different actions can be executed:"},{type:"list",items:["Automatic update of the master record;","Opening a workflow for analysis;","Generating alerts for the responsible areas;","Controlled interruption of the process;","Recommendations to recreate impacted documents."]},{type:"paragraph",text:"Among others."}]},{id:"papel-das-regras-de-negocio",title:"What is the role of business rules in intelligent validation?",blocks:[{type:"paragraph",text:"A common concern is to imagine that public data queries will be executed in every operation, generating unnecessary processing."},{type:"paragraph",text:"In practice, this is controlled by configurable rules."},{type:"paragraph",text:"The company can define criteria such as:"},{type:"list",items:["Do not validate again a CNPJ already queried within the same period;","Validate only operations above a certain value;","Run queries only for partners involved in specific tax operations;","Prioritize vendors or customers classified as critical."]},{type:"paragraph",text:"This model makes it possible to balance governance, performance and operational efficiency."}]},{id:"governanca-correcao-para-prevencao",title:"Master data governance is no longer correction — it became prevention",blocks:[{type:"paragraph",text:"As tax and regulatory requirements increase, relying exclusively on historical master data becomes an ever greater risk."},{type:"paragraph",text:"Validating public data at the moment critical events happen inside SAP represents an important paradigm shift."},{type:"paragraph",text:"Instead of discovering problems during invoicing or fiscal receipt, the company starts identifying risks before they impact the operation."},{type:"paragraph",text:"The result is safer management, with greater compliance, less rework and continuity of the purchasing, sales and invoicing processes."}]},{id:"conclusao",title:"Conclusion",blocks:[{type:"paragraph",text:"Master data quality is one of the pillars of operational efficiency and tax compliance. In a scenario where public information changes constantly, validating data only at the moment of registration is not enough."},{type:"paragraph",text:"By integrating cleansing and data enrichment processes directly into ERP events, organizations turn master data governance into a preventive strategy, reducing tax risks and ensuring greater confidence in operations."},{type:"paragraph",text:"**Want to understand how to structure a master data governance strategy in SAP? akquinet Brasil has extensive experience in MDM, master data quality and master data process automation for SAP and non-SAP environments.**"}]}],about:{title:"About akquinet Brasil",text:"We are specialists in master data governance and Master Data Management (MDM) solutions. As part of the German AKQUINET group, we have been present in Brazil since 2012, developing and implementing a wide range of projects for clients in various sectors such as retail, manufacturing, agribusiness, pharmaceutical, among others. With an experienced and highly qualified team, we have consolidated ourselves as a market reference, offering solutions such as MDM+ BRO, an SAP-certified add-on for ECC and S/4HANA environments, and MDM+ MUB, a SaaS platform for other ERPs, in addition to specialized consulting services in master data governance and processes."},cta:{title:"Ready to evolve your company's master data governance?"},relatedArticles:[{title:"Automated Vendor Onboarding",slug:"homologacao-de-fornecedores-automatizada",category:"Automation",readingMinutes:5,excerpt:"Understand how to automate registration, validation and compliance, eliminating manual processes."},{title:"Data Quality in Master Data: A Practical Case",slug:"data-quality-em-dados-mestres-caso-pratico",category:"Data Quality",readingMinutes:4,excerpt:"A practical case of applying Data Quality to Master Data."},{title:"Tax Reform: The Importance of Monitoring Vendors' Simples Nacional Status",slug:"reforma-tributaria-monitorar-fornecedores-simples-nacional",category:"Tax Reform",readingMinutes:3,excerpt:"Changes in the tax regime can affect withholdings, credits and fiscal obligations."}]},{slug:"reforma-tributaria-risco-fiscal-fornecedor-ibs-cbs",title:"Tax Reform and the Vendor Fiscal Risk Index",subtitle:"How continuous fiscal monitoring helps protect IBS and CBS credits and make vendor management safer",category:"Tax Reform",image:ye.url,imageAlt:"Stacks of coins in front of a calculator, magnifying glass and percentage symbol, representing vendor fiscal risk analysis.",publishedAt:"2026-09-24",readingMinutes:5,keywords:["Tax Reform","Vendors","Monitoring"],metaTitle:"Tax Reform: How to Assess Vendor Fiscal Risk and Protect IBS and CBS Credits",metaDescription:"Understand how continuous monitoring of vendor fiscal risk helps protect IBS and CBS credits, reduce tax exposure and strengthen governance across supply chain management after the Tax Reform.",intro:[{type:"paragraph",text:"In our article [Tax Reform: Why the Partner's Financial Health Became Tax Risk](/en/blog/reforma-tributaria-saude-financeira-fornecedor-risco-tributario), we showed that a vendor's financial condition represents not only an operational continuity risk, but also becomes relevant information for assessing risks related to compliance with tax obligations in vendor transactions."},{type:"paragraph",text:"This analysis has two complementary dimensions. The first is **commercial and credit-related**, normally assessed by credit bureaus based on protests, indebtedness, delays and insolvency risk. The second is **fiscal or tax-related**, connected to the vendor's history and status before federal, state and municipal tax authorities."},{type:"paragraph",text:"A vendor may continue operating and fulfilling contracts while accumulating significant tax debts. Although this situation does not, by itself, determine the tax treatment of a new transaction, it may represent a **sign of financial and fiscal deterioration** that deserves consideration in supply chain risk management."},{type:"paragraph",text:"It is within this low-visibility area that the **Vendor Fiscal Risk Index** applies."}],sections:[{id:"por-que-risco-fiscal-ganha-relevancia",title:"Why does fiscal risk become more relevant with the Tax Reform?",blocks:[{type:"paragraph",text:"Complementary Law 214/2025 establishes, for taxpayers under the regular regime, a system in which the appropriation of IBS and CBS credits depends on compliance with legal requirements, including settlement of the liabilities corresponding to the transaction that generated the credit."},{type:"paragraph",text:"This settlement may occur through different mechanisms provided for by law, such as payment by the vendor, split payment, collection by the purchaser, offsetting and other applicable methods."},{type:"paragraph",text:'In practice, we can use three concepts to make this easier to understand (we can also call them credit "statuses"):'},{type:"list",items:["**Expected credit**: the credit considered by the company when determining the purchase cost;","**Credit pending appropriation**: the credit related to the acquisition that still depends on compliance with the legal conditions for its appropriation;","**Appropriated credit**: the credit that has already met the applicable requirements and can proceed to use under IBS and CBS rules."]},{type:"paragraph",text:"This distinction is important because **the vendor's general fiscal status does not automatically determine the status of the credit from a specific transaction**; the central point is the settlement of the IBS and CBS corresponding to that transaction."},{type:"paragraph",text:"Even so, a significant history of **delinquency** or **fiscal deterioration** may serve as an **indicator of greater exposure**, justifying closer monitoring of transactions carried out with that vendor."},{type:"paragraph",text:'Once we understand this system, it becomes clear that the risk should therefore not be summarized simply as a "loss of credit." It may involve **postponement of appropriation, the need for additional reconciliations and less predictability over the cash flow associated with acquisitions**.'}]},{id:"da-analise-financeira-ao-risco-fiscal",title:"From financial analysis to fiscal risk",blocks:[{type:"paragraph",text:"Traditional credit analysis assesses whether the vendor has the financial capacity to fulfill the contract and maintain its operation."},{type:"paragraph",text:"Fiscal analysis adds other questions:"},{type:"list",items:["Are there tax debts or registrations in overdue tax debt?","In which jurisdictions and categories are they concentrated?","What is the ratio between the identified liabilities and the vendor's economic size?","Are the liabilities isolated, recurring or growing?","Is the exposure compatible with how critical this vendor is to the company?"]},{type:"paragraph",text:"The objective is not to automatically reject companies that have debts, but rather to **turn previously scattered risk signals into structured information that supports decisions**."}]},{id:"risco-fiscal-integrado-gestao-fornecedores",title:"The use case: Fiscal Risk integrated into vendor management",blocks:[{type:"paragraph",text:"To support this process, we incorporated the Fiscal Risk query into our tools. The solution consolidates information from different sources and categories, making it possible to identify occurrences related to the vendor's fiscal, social security and labor status and present them in a structured format for analysis."},{type:"paragraph",text:"This distinction is important: information such as **FGTS and certain labor fines, for example, is not tax-related**, although it may be relevant to a broader assessment of the vendor's regularity and risk."},{type:"paragraph",text:"Fiscal Risk is not merely a report consulted manually; it can feed business rules such as:"},{type:"list",items:["automatic approval for lower-risk vendors;","approval by authority level for situations with greater exposure;","requests for additional documents and clarifications;","alerts about relevant changes;","contingency plans for critical vendors."]},{type:"paragraph",text:"The gain lies in **connecting the indicator to a traceable decision**."},{type:"paragraph",text:"Important: the score should be understood as **a risk 

3indicator and decision-support tool**, not as a prediction that a particular vendor will fail to pay IBS or CBS on a future transaction."}]},{id:"como-risco-aparece-na-pratica",title:"How can risk appear in practice?",blocks:[{type:"paragraph",text:"In one of the reports analyzed, a vendor was classified as **Medium Fiscal Risk**, with approximately BRL 1.1 million in occurrences concentrated in FGTS. As FGTS is not tax-related, this example shows precisely that the indicator can incorporate broader dimensions of vendor regularity and risk."},{type:"image",src:ue.url,alt:"Anonymized registration data for a vendor classified as medium fiscal risk."},{type:"image",src:me.url,alt:"Medium fiscal risk report showing approximately BRL 1.1 million in FGTS debt."},{type:"paragraph",text:"The result does not determine its rejection. It indicates the need to assess materiality, criticality, the evolution of liabilities and possible evidence of regularization."},{type:"paragraph",text:"In another example, a vendor received a **High Fiscal Risk** classification, with approximately BRL 47 million in identified occurrences, including social security and tax debts and other categories."},{type:"image",src:ge.url,alt:"Anonymized report for a vendor classified as high fiscal risk, with approximately BRL 47 million in occurrences."},{type:"paragraph",text:"In this scenario, the indicator may justify more robust due diligence to understand the nature of the debts, verify installment agreements, guarantees or suspensions of enforceability, assess the exposure associated with the relationship with this vendor, or even decide to apply RAD (collection by the purchaser) to transactions with this vendor."}]},{id:"homologacao-fotografia-monitoramento-processo",title:"Onboarding is a snapshot. Monitoring is a process.",blocks:[{type:"paragraph",text:"A vendor may be compliant during onboarding and later show fiscal deterioration. Likewise, it may arrange installments or resolve issues that previously justified a higher risk classification."},{type:"paragraph",text:"That is why the initial query can be complemented by periodic monitoring, considering:"},{type:"list",items:["the volume of purchases and credits involved;","how critical the product or service is;","risk classification and evolution;","the possibility of substitution;","the impact of a potential disruption."]},{type:"paragraph",text:"Strategic vendors may require more frequent monitoring."}]},{id:"informacao-orienta-compras-fiscal-financeiro",title:"How does the information guide Purchasing, Tax and Finance?",blocks:[{type:"paragraph",text:"When the Fiscal Risk Index is integrated into the process, different areas begin working with a common view."},{type:"paragraph",text:"Purchasing can consider price, criticality and risk in the same decision. Tax can direct greater attention to transactions carried out with vendors that show relevant signs of deterioration. Finance can assess potential impacts on cash and working capital."},{type:"paragraph",text:"The company can begin answering questions such as:"},{type:"list",items:["What share of purchases is concentrated among vendors classified as higher risk?","Which vendors combine operational criticality and fiscal deterioration?","Where are documents, clarifications or alternative sources of supply needed?","Which vendors have shown relevant changes since onboarding?"]},{type:"paragraph",text:"The score does not replace the tax specialist, risk analyst or buyer; it helps these people **focus their attention on the cases that effectively require human analysis**."}]},{id:"tecnologia-monitorar-risco-fiscal",title:"How can technology help monitor vendor fiscal risk and protect IBS and CBS credits?",blocks:[{type:"paragraph",text:"Managing vendor fiscal risk requires more than one-off queries during onboarding. With the Tax Reform coming into effect and the need to monitor factors that may affect the predictability of IBS and CBS credits, companies increasingly need continuous monitoring, process automation and integrated visibility across their entire vendor base."},{type:"paragraph",text:"In this context, **akquinet Brasil's solutions** help companies connect Master Data, Purchasing, Tax, Finance and Compliance into a single vendor governance strategy."},{type:"paragraph",text:"Through master data management (MDM) platforms, automated workflows and integrations with fiscal information sources, it is possible to:"},{type:"list",items:["monitor fiscal risk indicators on a recurring basis;","track changes in vendors' registration, fiscal, labor and social security status;","automate approval rules and authority levels according to the identified risk level;","generate alerts for relevant changes in a vendor's condition;","support onboarding, revalidation and continuous monitoring processes;","strengthen governance over vendors that are critical to the operation."]},{type:"paragraph",text:"In addition, integrating this information with Material and Vendor Master Data processes allows risks to be considered from the entry of new partners through the ongoing management of the commercial relationship."},{type:"paragraph",text:"The result is a more complete view of the supply chain, supporting safer decisions and reducing the need for exclusively manual analyses."}]},{id:"conclusao",title:"Conclusion",blocks:[{type:"paragraph",text:"In the context of the Tax Reform, assessing only the vendor's commercial health may not be enough. Understanding its fiscal situation and monitoring signs of deterioration becomes additional information for supply chain management."},{type:"paragraph",text:"This does not mean that an indebted vendor will necessarily prevent the use of IBS and CBS credits. **The credit is related to the conditions of the transaction that originated it.**"},{type:"paragraph",text:"The vendor's fiscal history therefore serves as **a risk 

3indicator**, capable of guiding monitoring, due diligence, workflows, authority levels and contingency plans."},{type:"paragraph",text:'More than consulting debts, this means creating a new layer of governance, connecting Master Data, Purchasing, Tax, Finance and Risk Management around one question: "**Are we purchasing only at the lowest price, or are we also considering the risks that may affect effective cost, cash flow and operational continuity?**"'}]}],about:{title:"About akquinet Brasil",text:"We are specialists in master data governance and Master Data Management (MDM) solutions. As part of the German AKQUINET group, we have been present in Brazil since 2012, developing and implementing a wide range of projects for clients in various sectors such as retail, manufacturing, agribusiness, pharmaceutical, among others. With an experienced and highly qualified team, we have consolidated ourselves as a market reference, offering solutions such as MDM+ BRO, an SAP-certified add-on for ECC and S/4HANA environments, and MDM+ MUB, a SaaS platform for other ERPs, in addition to specialized consulting services in master data governance and processes."},cta:{title:"Ready to evolve your company's master data governance?"},relatedArticles:[{title:"Tax Reform: The Importance of Monitoring Vendors' Simples Nacional Status",slug:"reforma-tributaria-monitorar-fornecedores-simples-nacional",category:"Tax Reform",readingMinutes:3,excerpt:"Changes in the tax regime can affect withholdings, credits and fiscal obligations — and must be continuously monitored."},{title:"Tax Reform: Why the Partner's Financial Health Became Tax Risk",slug:"reforma-tributaria-saude-financeira-fornecedor-risco-tributario",category:"Tax Reform",readingMinutes:5,excerpt:"The importance of onboarding and monitoring vendors from a financial-health perspective in the Tax Reform."},{title:"Onboarding Isn't Approval. It's Protecting Your Operation",slug:"homologar-nao-e-aprovar-e-proteger-sua-operacao",category:"Governance",readingMinutes:4,excerpt:"Why rigorous, strategic vendor onboarding matters more than a green light."}]},{slug:"reforma-tributaria-perguntas-fornecedores-2027",title:"Tax Reform and 2027 negotiations: what questions should you ask vendors?",subtitle:"Find out what questions to ask vendors to negotiate better in 2027, validate Tax Reform impacts, and reduce fiscal and financial risks",category:"Tax Reform",image:fe.url,imageAlt:"Business owner talking on the phone while working on a laptop in her shop.",publishedAt:"2026-10-02",readingMinutes:5,keywords:["2027 Tax Reform vendors","Tax Reform","Vendors","Public databases"],metaTitle:"2027 Tax Reform: strategic questions to ask vendors",metaDescription:"Find out what questions to ask vendors to negotiate better in 2027, validate Tax Reform impacts, and reduce fiscal and financial risks.",intro:[{type:"paragraph",text:"**The Tax Reform** is transforming how companies analyze prices, costs, and contracts with vendors. In 2027, **negotiating well** will depend on more than understanding the new IBS and CBS rules. It will be essential to understand each vendor's tax reality and how the changes will effectively impact their prices."},{type:"paragraph",text:"In this scenario, Purchasing, Tax, Supply, and Compliance teams will need to work together to validate information, identify risks, and negotiate more safely. After all, not every price adjustment attributed to the Tax Reform necessarily reflects a real increase in costs."}],sections:[{id:"negociacoes-2027-nova-abordagem",title:"Why do 2027 negotiations require a new approach?",blocks:[{type:"paragraph",text:"As the start of CBS approaches, buyers are already beginning to receive adjustment requests justified by the Tax Reform. In many cases, vendors are also starting early negotiations for contracts and purchases that will be executed in 2027."},{type:"paragraph",text:"But some questions need to be answered before accepting any argument related to the new taxation:"},{type:"list",items:["Is the presented cost increase really justified?","Will the vendor have a higher tax burden in 2027?","Will currently used tax benefits be terminated?","Will the tax regime remain the same?","Will the vendor cho

3ose regular CBS and IBS collection or remain within the Simples Nacional regime?"]},{type:"paragraph",text:"The answers to these questions are not always available in public databases. Therefore, direct and structured interaction with vendors becomes a strategic stage in preparing for the Tax Reform."}]},{id:"consultar-bases-publicas",title:"What can be checked in public databases?",blocks:[{type:"paragraph",text:"Today, some information can be verified through public queries, such as whether companies are registered under Simples Nacional or as individual microentrepreneurs (MEI)."},{type:"paragraph",text:"However, critical information for more accurate negotiation is generally not public, such as:"},{type:"list",items:["Tax benefits actually used;","Applicable special regimes;","Court or administrative decisions that create tax advantages;","Future strategies related to CBS and IBS;","Tax planning for the coming years;","Pricing strategy during the tax transition."]},{type:"paragraph",text:"In other words, understanding the real impact of the Tax Reform will require structured dialogue and information collection directly from vendors."}]},{id:"cinco-perguntas-compras-fornecedores",title:"The 5 questions Purchasing should ask vendors",blocks:[{type:"paragraph",text:"A good negotiation starts with consistent information. Some questions are essential to build a more complete view of vendors' current and future scenarios."},{type:"heading",text:"Question 1: What is the vendor's current tax regime?"},{type:"paragraph",text:"This is the basis for understanding how taxes influence the price currently charged and which credits the buyer can use."},{type:"paragraph",text:"The main regimes are:"},{type:"list",items:["Simples Nacional;","Presumed Profit;","Actual Profit;","Individual Microentrepreneur (MEI), when applicable."]},{type:"paragraph",text:"Although important, this information alone is not enough to project the impacts of the Tax Reform."},{type:"heading",text:"Question 2: Which tax regime will be adopted in 2027?"},{type:"paragraph",text:"Companies may review their tax classification in light of the changes brought by the Reform. Therefore, understanding the future scenario is as important as knowing the current situation."},{type:"paragraph",text:"A possible change in regime may alter:"},{type:"list",items:["The applicable tax burden;","Credit generation;","Pricing;","The vendor's competitiveness."]}]},{id:"fornecedores-simples-nacional",title:"The special case of Simples Nacional vendors",blocks:[{type:"paragraph",text:"For companies under Simples Nacional, two additional questions become indispensable."},{type:"heading",text:"Question 3: How will CBS and IBS be collected?"},{type:"paragraph",text:"Does the vendor intend to:"},{type:"list",items:["Collect CBS and IBS within the Simples Nacional DAS?","Choose regular collection of these taxes through the so-called Hybrid Simples Nacional?"]},{type:"paragraph",text:"This decision may significantly influence the credits generated for the buyer and the composition of the final price."},{type:"heading",text:"Question 4: What stage is this decision at?"},{type:"paragraph",text:"As many companies are still assessing the impacts of the Tax Reform, it is important to identify the decision's level of maturity."},{type:"paragraph",text:"Possible answers include:"},{type:"list",items:["Under assessment;","Study in progress;","Internal decision approved;","Option formalized."]},{type:"paragraph",text:"The more advanced and documented the decision is, the greater the certainty for future projections and negotiations."}]},{id:"beneficios-fiscais-negociacoes",title:"Tax benefits: the factor that raises the most questions in negotiations",blocks:[{type:"paragraph",text:"If there is one question capable of improving the quality of the analysis, it is:"},{type:"heading",text:"Question 5: Does the vendor currently benefit from tax benefits, tax incentives, special regimes, or court decisions?"},{type:"paragraph",text:"This is one of the most relevant pieces of information for understanding possible cost changes from 2027 onward."},{type:"paragraph",text:"Many companies confuse a tax regime with a tax benefit. However, they are completely different c

3oncepts."},{type:"paragraph",text:"While the tax regime defines the company's general form of taxation, tax benefits can significantly reduce its tax burden through specific mechanisms."},{type:"paragraph",text:"Benefits frequently found include:"},{type:"list",items:["Presumed ICMS credits;","Reduction of the tax base;","Tax exemptions;","Deferrals;","Tax suspensions;","Special state regimes;","Regional incentives;","ISS-related benefits;","Specific PIS and COFINS treatments."]},{type:"paragraph",text:"With the Tax Reform, each of these benefits may have different impacts depending on its nature and the associated tax."}]},{id:"coletar-informacoes-tributarias",title:"How to collect tax information in a structured way",blocks:[{type:"paragraph",text:"One of the main difficulties in data collection is avoiding vague or incomplete answers."},{type:"paragraph",text:"Therefore, structured forms with specific fields that facilitate subsequent analysis are recommended."},{type:"heading",text:"Recommended information for recording tax benefits"},{type:"heading",text:"Related tax"},{type:"list",items:["PIS/COFINS","ICMS","ISS","IPI","IRPJ","CSLL"]},{type:"heading",text:"Type of benefit"},{type:"list",items:["Presumed credit","Reduction of the tax base","Rate reduction","Exemption","Suspension","Deferral","Special regime","Other"]},{type:"heading",text:"Additional information"},{type:"list",items:["Legal basis;","Products or services covered;","Transactions covered;","Application conditions;","Validity period;","Current status of the benefit;","Dependence on counterpart obligations;","Expected amendment, renewal, or termination."]},{type:"paragraph",text:"This type of approach significantly improves the quality of the information received and reduces misinterpretations."}]},{id:"informacoes-argumentos-negociacao",title:"How to turn tax information into negotiation arguments",blocks:[{type:"paragraph",text:"Collecting data is only the first step. The real value lies in the ability to turn this information into negotiation intelligence."},{type:"paragraph",text:`The central question becomes:
4"To what extent does the change or loss of a particular tax benefit justify a revision of the price charged by the vendor?"`},{type:"paragraph",text:"When an adjustment is requested, the vendor should ideally present a calculation statement showing:"},{type:"list",items:["Original price;","Current taxes;","Benefits considered in the current scenario;","Projected CBS and IBS taxation;","Credits generated for the buyer;","Actual change in cost or margin."]},{type:"paragraph",text:"This transparency reduces the risk of tax impacts simply being passed on without a consistent analysis of their actual effects."}]},{id:"compras-fiscal-juntos",title:"Purchasing and Tax must work together",blocks:[{type:"paragraph",text:"The Tax Reform requires more integrated work between Purchasing and Tax teams."},{type:"paragraph",text:"The objective is not for Purchasing to validate complex tax interpretations. The focus is to ensure there is enough information for tax specialists to assess the consistency of the arguments presented by vendors."},{type:"paragraph",text:"This collaboration enables:"},{type:"list",items:["Greater cost predictability;","Better tax risk management;","More balanced negotiations;","Fewer master data inconsistencies;","Better use of tax credits."]}]},{id:"perguntar-antes-negociar",title:"Asking before negotiating will be the new competitive advantage",blocks:[{type:"paragraph",text:"During the Tax Reform transition, companies that structure their information collection and validation processes will have greater negotiation and decision-making capacity."},{type:"paragraph",text:"More than knowing future rates, it will be necessary to understand:"},{type:"list",items:["Who the vendor is;","Which tax regime will be adopted;","Which benefits affect its prices;","How tax changes will be reflected in commercial proposals."]},{type:"paragraph",text:"Many of these answers will not be available through public queries. This information will need to be collected, val

4idated, updated, and continuously monitored."},{type:"paragraph",text:"When this process is structured, master data ceases to be merely an operational obligation and begins to serve as a strategic asset for Purchasing, Tax, and Compliance."}]},{id:"como-akquinet-ajuda-reforma-tributaria",title:"How does akquinet Brasil help companies prepare for the Tax Reform?",blocks:[{type:"paragraph",text:"Preparing for the Tax Reform requires much more than tax adjustments. It demands **reliable data, structured processes, and master data governance capable of supporting strategic decisions**."},{type:"paragraph",text:"**akquinet Brasil** supports companies in this challenge through solutions specializing in **Master Data Management (MDM)**, data governance, and master data process automation. With a more complete, up-to-date, and validated vendor base, organizations can collect critical information on tax regimes, tax benefits, and CBS and IBS impacts in a standardized and auditable manner."},{type:"paragraph",text:"In addition, akquinet Brasil's solutions make it possible to:"},{type:"list",items:["Structure smart forms to collect tax data;","Automate vendor master data update processes;","Ensure greater information quality and consistency;","Reduce fiscal and operational risks;","Support Tax Reform impact analyses;","Facilitate integration among Purchasing, Tax, Compliance, and Supply teams."]},{type:"paragraph",text:"In a scenario where information will be decisive for negotiating better and mitigating risks, investing in data governance ceases to be a competitive advantage and becomes a strategic necessity."}]},{id:"faq-negociacoes-fornecedores-reforma-tributaria",title:"FAQ: Frequently asked questions about vendor negotiations under the Tax Reform",blocks:[{type:"heading",text:"What information should I request from vendors for 2027?"},{type:"paragraph",text:"Current and future tax regime, use of tax benefits, CBS and IBS strategy, and any expected impacts on price composition."},{type:"heading",text:"Can all this data be checked in public databases?"},{type:"paragraph",text:"No. Much of the information relevant to negotiation, such as tax benefits used and future strategies, must be provided directly by the vendor."},{type:"heading",text:"Why are tax benefits important in negotiation?"},{type:"paragraph",text:"Because their continuation, change, or termination may directly impact the vendor's costs and, consequently, the prices charged."},{type:"heading",text:"How can adjustment requests related to the Tax Reform be validated?"},{type:"paragraph",text:"By requesting structured information and a calculation statement that clearly demonstrates the claimed tax and financial impacts."},{type:"heading",text:"How does data governance help in this process?"},{type:"paragraph",text:"It ensures more reliable, up-to-date, and consistent master data, enabling better analyses, negotiations, and strategic decisions."}]}],about:{title:"About akquinet Brasil",text:"We are specialists in master data governance and Master Data Management (MDM) solutions. As part of the German AKQUINET group, we have been present in Brazil since 2012, developing and implementing a wide range of projects for clients in various sectors such as retail, manufacturing, agribusiness, pharmaceutical, among others. With an experienced and highly qualified team, we have consolidated ourselves as a market reference, offering solutions such as MDM+ BRO, an SAP-certified add-on for ECC and S/4HANA environments, and MDM+ MUB, a SaaS platform for other ERPs, in addition to specialized consulting services in master data governance and processes."},cta:{title:"Ready to evolve your company's master data governance?"},relatedArticles:[{title:"Tax Reform: The Importance of Monitoring Vendors' Simples Nacional Status",slug:"reforma-tributaria-monitorar-fornecedores-simples-nacional",category:"Tax Reform",readingMinutes:3,excerpt:"Changes in the tax regime can affect withholdings, credits, and tax obligations — and must be continuously monitored."},{title:"Tax Reform: Why the Partner's Financial Health Became Tax Risk",slug:"reforma-tributaria-saude-financeira-fornecedor-risco-tributario",category:"Tax Reform",readingMinutes:5,excerpt:"The importance of onboarding and monitoring vendors from a financial-health perspective under the Tax Reform."},{title:"Tax Reform and the Vendor Fiscal Risk Index",slug:"reforma-tributaria-risco-fiscal-fornecedor-ibs-cbs",category:"Tax Reform",readingMinutes:5,excerpt:"How continuous fiscal monitoring helps protect IBS and CBS credits and make vendor management safer."}]}];function It(t){return Mt.find(a=>a.slug===t)}function Dt(t){const[a,i,n]=t.split("T")[0].split("-").map(Number);return`${["January","February","March","April","May","June","July","August","September","October","November","December"][i-1]} ${n}, ${a}`}export{Mt as articlesEn,Dt as formatPublishedDateEn,It as getArticleBySlugEn};