https://www.senser.net/assets/entries/pages_pages_faq.Dh1YkaT2.js

1import{d as m,u as y,r as f,C as g,D as x,o as v,c,a,q as S,L as o,A as s,k as w,aC as r,b as T,F as C,bA as h,bB as k,E as b,_ as A,i as P,e as E,f as U,g as D,h as $,j as R}from"../chunks/chunk-DwKtT0wq.js";import{F as z}from"../chunks/chunk-yqCy46NU.js";import{C as F}from"../chunks/chunk-BISbLn-H.js";import{e as N}from"../chunks/chunk-B5r9vXJc.js";import{i as K}from"../chunks/chunk-B0z1wsA1.js";import"../chunks/chunk-CwAVdykb.js";/* empty css                      */import"../chunks/chunk-C8Y8iltL.js";import"../chunks/chunk-Bd2vUafP.js";import"../chunks/chunk-BCPt_vTC.js";import"../chunks/chunk-DwhgpYc1.js";import"../chunks/chunk-CVrCnO7F.js";import"../chunks/chunk-D2KKES7P.js";import"../chunks/chunk-CObPu-Mz.js";import"../chunks/chunk-BHQut2RM.js";import"../chunks/chunk-TDtrdbi3.js";import"../chunks/chunk-D5eWdnXd.js";import"../chunks/chunk-BYyWCMlD.js";import"../chunks/chunk-BBMSxJdw.js";import"../chunks/chunk-BV9DaY3J.js";const H={class:"container"},V={class:"textContainer"},B={key:0,class:"subTextContainer"},I={class:"subTextContainer"},j={class:"subTextContainer"},O={class:"subTextContainer"},q={class:"subTextContainer"},L={class:"subTextContainer"},G={class:"subTextContainer"},M={class:"subTextContainer"},W={class:"subTextContainer"},J={class:"subText ml16"},Q={class:"subText ml16"},Y={class:"subTextContainer"},X={class:"subTextContainer"},Z={class:"subTextContainer"},_=m({__name:"+Page",setup(te){const u=y(),t=f(1);let p=!1;const l=n=>{if(t.value==n){t.value=0;return}t.value=n},d=(n,e)=>{if(h()){k("/account/orders");return}if(p){b("/account/order");return}window.innerWidth<1025?b(`/${n===1?"login":"register"}?redirect=${window.encodeURIComponent(e||"/pages/help-contact")}`):(u.loginType=n,u.showLoginDialog=!0)};return g(()=>{p=!!localStorage.getItem("token"),N("FAQ - SENSER","/pages/faq"),x(3080001,{pageName:"FAQ"})}),(n,e)=>(v(),c(C,null,[a("div",H,[e[44]||(e[44]=a("div",{class:"title"},"FAQ",-1)),a("div",V,[S(u).selectedRegion.countryCodeEn==="US"?(v(),c("div",B,[a("p",{class:"subTitle",onClick:e[0]||(e[0]=i=>l(11))},[e[15]||(e[15]=o(" Do I need to pay additional import duties to receive it? ")),a("i",{class:s(["icon arrow-icon",{on:t.value==11}])},null,2)]),a("div",{class:s(["subTexts",{on:t.value!=11}])},e[16]||(e[16]=[a("p",{class:"subText"}," All items have import duties included in the price so you won't have to pay any additional import duties to receive it. ",-1)]),2)])):w("",!0),a("div",I,[a("p",{class:"subTitle",onClick:e[1]||(e[1]=i=>l(1))},[e[17]||(e[17]=o(" How to place an order on website? ")),a("i",{class:s(["icon arrow-icon",{on:t.value==1}])},null,2)]),a("div",{class:s(["subTexts",{on:t.value!=1}])},e[18]||(e[18]=[r('<p class="subText" data-v-474e6a3a>1. Select a category or brand from the navigation menu to explore.</p><p class="subText" data-v-474e6a3a>2. Choose your desired item and your size, click <span class="bold" data-v-474e6a3a>Add to bag</span>.</p><p class="subText" data-v-474e6a3a> 3. Once you&#39;re ready to complete your purchase, go to the <span class="bold" data-v-474e6a3a>Shopping Bag</span>, and you&#39;ll be directed to a page with a list of the items you want to buy. </p><p class="subText" data-v-474e6a3a> 4. Click <span class="bold" data-v-474e6a3a>Continue to Checkout</span> to proceed with the checkout process. You need to enter your address, shipping method, payment option, and then click <span class="bold" data-v-474e6a3a>Place order</span> to complete your purchase. </p>',4)]),2)]),a("div",j,[a("p",{class:"subTitle",onClick:e[2]||(e[2]=i=>l(2))},[e[19]||(e[19]=o(" Do l need an account to place an order? ")),a("i",{class:s(["icon arrow-icon",{on:t.value==2}])},null,2)]),a("div",{class:s(["subTexts",{on:t.value!=2}])},e[20]||(e[20]=[a("p",{class:"subText"}," No, you can place an order as a guest using just your email address, and you'll be able to track your orders. However, we highly recommend creating an account for a more convenient shopping experience. With an account, you can save your address and personal details, access your wishlist, and receive order updates, making future checkouts faster and easier. ",-1)]),2)]),a("div",O,[a("p",{class:"subTitle",onClick:e[3]||(e[3]=i=>l(3))},[e[21]||(e[21]=o(" I've forgotten my password, what should l do? ")),a("i",{class:s(["icon arrow-icon",{on:t.value==3}])},null,2)]),a("div",{class:s(["subTexts",{on:t.value!=3}])},e[22]||(e[22]=[a("p",{class:"subText"},[o(" On the Log In page, click the "),a("span",{class:"bold"},"Forgot password"),o(" link, and we'll send you an email with instructions to reset your password. ")],-1)]),2)]),a("div",q,[a("p",{class:"subTitle",onClick:e[4]||(e[4]=i=>l(4))},[e[23]||(e[23]=o(" Which payment methods does SENSER accept? ")),a("i",{class:s(["icon arrow-icon",{on:t.value==4}])},null,2)]),a("div",{class:s(["subTexts",{on:t.value!=4}])},e[24]||(e[24]=[r('<p class="subText" data-v-474e6a3a>SENSER accepts Visa, Mastercard, and Paypal.</p><ul class="ul-list" data-v-474e6a3a><li class="subText" data-v-474e6a3a>Visa</li><li class="subText" data-v-474e6a3a>Mastercard</li><li class="subText" data-v-474e6a3a>PayPal</li><li class="subText" data-v-474e6a3a>Apple Pay</li><li class="subText" data-v-474e6a3a>Alipay</li></ul>',2)]),2)]),a("div",L,[a("p",{class:"subTitle",onClick:e[5]||(e[5]=i=>l(5))},[e[25]||(e[25]=o(" Which regions does SENSER deliver to? ")),a("i",{class:s(["icon arrow-icon",{on:t.value==5}])},null,2)]),a("div",{class:s(["subTexts",{on:t.value!=5}])},e[26]||(e[26]=[r('<p class="subText" data-v-474e6a3a>Currently, we ship within Australia, United States, Canada, Japan, Singapore, South Korea, Hong Kong SAR.</p><ul class="ul-list" data-v-474e6a3a><li class="subText" data-v-474e6a3a>United States</li><li class="subText" data-v-474e6a3a>Canada</li><li class="subText" data-v-474e6a3a>Australia</li><li class="subText" data-v-474e6a3a>Hong Kong SAR</li><li class="subText" data-v-474e6a3a>Singapore</li><li class="subText" data-v-474e6a3a>Japan</li><li class="subText" data-v-474e6a3a>South Korea</li><li class="subText" data-v-474e6a3a>United Kingdom</li></ul>',2)]),2)]),a("div",G,[a("p",{class:"subTitle",onClick:e[6]||(e[6]=i=>l(6))},[e[27]||(e[27]=o(" How long does delivery take and how you can track y

1our item? ")),a("i",{class:s(["icon arrow-icon",{on:t.value==6}])},null,2)]),a("div",{class:s(["subTexts",{on:t.value!=6}])},e[28]||(e[28]=[a("p",{class:"subText"}," Typically, it takes 14 days to receive your order from SENSER. For specific delivery times, please refer to the product detail page. ",-1),a("p",{class:"subText mt16"}," Please note, delivery times are based on the time from dispatch and are intended as a guideline only. SENSER is not responsible for delays caused by customs clearance, payment issues, or other factors beyond our control. Despite our attempts to avoid any potential delays. ",-1)]),2)]),a("div",M,[a("p",{class:"subTitle",onClick:e[7]||(e[7]=i=>l(7))},[e[29]||(e[29]=o(" How much will the shipping cost? ")),a("i",{class:s(["icon arrow-icon",{on:t.value==7}])},null,2)]),a("div",{class:s(["subTexts",{on:t.value!=7}])},e[30]||(e[30]=[r('<ul class="ul-list" data-v-474e6a3a><li class="subText" data-v-474e6a3a>United States: USD $20 (Free on orders over USD $200)</li><li class="subText" data-v-474e6a3a>Canada: CAD $30 (Free on orders over CAD $300)</li><li class="subText" data-v-474e6a3a>Australia: AUD $30 (Free on orders over AUD $300)</li><li class="subText" data-v-474e6a3a>Hong Kong SAR: HKD HK$150 (Free on orders over HKD HK$1,500)</li><li class="subText" data-v-474e6a3a>Singapore: SGD $30 (Free on orders over SGD $300)</li><li class="subText" data-v-474e6a3a>Japan: JPY ï¿¥3,000 (Free on orders over JPY ï¿¥30,000)</li><li class="subText" data-v-474e6a3a>South Korea: KRW ₩30,000 (Free on orders over KRW ₩300,000)</li><li class="subText" data-v-474e6a3a>United Kingdom: GBP £15 (Free on orders over GBP £150)</li></ul>',1)]),2)]),a("div",W,[a("p",{class:"subTitle",onClick:e[8]||(e[8]=i=>l(8))},[e[31]||(e[31]=o("How do l return an item? ")),a("i",{class:s(["icon arrow-icon",{on:t.value==8}])},null,2)]),a("div",{class:s(["subTexts",{on:t.value!=8}])},[e[37]||(e[37]=a("p",{class:"subText"},"You can return your order as follows:",-1)),a("p",J,[e[32]||(e[32]=o(" 1. ")),a("span",{class:"link-btn",onClick:e[9]||(e[9]=i=>d(1))},"Login"),e[33]||(e[33]=o(" to your account. If you checked out as a guest, ")),a("span",{class:"link-btn",onClick:e[10]||(e[10]=i=>d(2))},"register"),e[34]||(e[34]=o(" with the same email address you used to place your order. "))]),a("p",Q,[e[35]||(e[35]=o(" 2. Go to the ")),a("span",{class:"link-btn",onClick:e[11]||(e[11]=i=>d(1,"/account/order"))},"My orders"),e[36]||(e[36]=o(' page to find the order you want to return and click "Return item". '))])],2)]),a("div",Y,[a("p",{class:"subTitle",onClick:e[12]||(e[12]=i=>l(9))},[e[38]||(e[38]=o(" How long does refund processing take? ")),a("i",{class:s(["icon arrow-icon",{on:t.value==9}])},null,2)]),a("div",{class:s(["subTexts",{on:t.value!=9}])},e[39]||(e[39]=[a("p",{class:"subText"}," Once your cancellation or return is processed, your refund will be processed to your original payment method. This can take up to 10 days to show in your account, depending on your payment provider. ",-1)]),2)]),a("div",X,[a("p",{class:"subTitle",onClick:e[13]||(e[13]=i=>l(10))},[e[40]||(e[40]=o(" Are SENSER products new or pre-owned? ")),a("i",{class:s(["icon arrow-icon",{on:t.value==10}])},null,2)]),a("div",{class:s(["subTexts",{on:t.value!=10}])},e[41]||(e[41]=[a("p",{class:"subText"}," Our platform is linked to over 1000 global brand boutiques, offering approximately 2500+ luxury fashion brands. Therefore, all the items we sell are brand-new and authentic. ",-1),a("p",{class:"subText mt16"}," Once you have successfully made a payment on SENSER, the linked boutiques will confirm the inventory according to your requirements and then arrange for shipment. This means that through our SENSER platform, you can achieve your dream of browsing global luxury fashion boutiques. ",-1)]),2)]),a("div",Z,[a("p",{class:"subTitle",onClick:e[14]||(e[14]=i=>l(11))},[e[42]||(e[42]=o(" Can't find the item you're looking for? ")),a("i",{class:s(["icon arrow-icon",{on:t.value==11}])},null,2)]),a("div",{class:s(["subTexts",{on:t.value!=11}])},e[43]||(e[43]=[a("p",{class:"subText"},[o(" Please reach out to our customer care team at "),a("span",{class:"support-class"},"[email protected]"),o(", and we'll be happy to assist you. ")],-1)]),2)])])]),T(F),T(z)],64))}}),ee=A(_,[["__scopeId","data-v-474e6a3a"]]),ae=Object.freeze(Object.defineProperty({__proto__:null,default:ee},Symbol.toStringTag,{value:"Module"})),Ce={isClientRuntimeLoaded:{type:"computed",definedAtData:null,valueSerialized:{type:"js-serialized",value:!0}},onBeforeRenderEnv:{type:"computed",definedAtData:null,valueSerialized:{type:"js-serialized",value:null}},dataEnv:{type:"computed",definedAtData:null,valueSerialized:{type:"js-serialized",value:null}},onRenderClient:{type:"standard",definedAtData:{filePathToShowToUser:"vike-vue/__internal/integration/onRenderClient",fileExportPathToShowToUser:[]},valueSerialized:{type:"pointer-import",value:R}},onPageTransitionStart:{type:"standard",definedAtData:{filePathToShowToUser:"/pages/+onPageTransitionStart.ts",fileExportPathToShowToUser:[]},valueSerialized:{type:"plus-file",exportValues:$}},onPageTransitionEnd:{type:"standard",definedAtData:{filePathToShowToUser:"/pages/+onPageTransitionEnd.ts",fileExportPathToShowToUser:[]},valueSerialized:{type:"plus-file",exportValues:D}},Page:{type:"standard",definedAtData:{filePathToShowToUser:"/pages/pages/faq/+Page.vue",f

1ileExportPathToShowToUser:[]},valueSerialized:{type:"plus-file",exportValues:ae}},hydrationCanBeAborted:{type:"standard",definedAtData:{filePathToShowToUser:"vike-vue/config",fileExportPathToShowToUser:["default","hydrationCanBeAborted"]},valueSerialized:{type:"js-serialized",value:!0}},Layout:{type:"cumulative",definedAtData:[{filePathToShowToUser:"/layouts/LayoutDefault.vue",fileExportPathToShowToUser:[]}],valueSerialized:[{type:"pointer-import",value:K}]},title:{type:"standard",definedAtData:{filePathToShowToUser:"/pages/pages/faq/+config.ts",fileExportPathToShowToUser:["default","title"]},valueSerialized:{type:"js-serialized",value:"FAQ - SENSER"}},onCreateApp:{type:"cumulative",definedAtData:[{filePathToShowToUser:"/pages/+onCreateApp.ts",fileExportPathToShowToUser:[]},{filePathToShowToUser:"vike-vue-pinia/__internal/integration/onCreateApp",fileExportPathToShowToUser:[]}],valueSerialized:[{type:"plus-file",exportValues:E},{type:"pointer-import",value:U}]},onAfterRenderClient:{type:"cumulative",definedAtData:[{filePathToShowToUser:"/pages/+onAfterRenderClient.ts",fileExportPathToShowToUser:[]}],valueSerialized:[{type:"plus-file",exportValues:P}]}};export{Ce as configValuesSerialized};