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38<script type="application/ld+json"> 39{ 40 "@context": "https://schema.org", 41 "@type": "FAQPage", 42 "mainEntity": [ 43 { 44 "@type": "Question", 45 "name": "Is myTrove free to use?", 46 "acceptedAnswer": { 47 "@type": "Answer", 48 "text": "Yes. myTrove Notify is a free service supported by the Department of Internal Affairs | Te Tari Taiwhenua. There is no cost to notify organisations of a death." 49 } 50 }, 51 { 52 "@type": "Question", 53 "name": "Do I need a death certificate to begin?", 54 "acceptedAnswer": { 55 "@type": "Answer", 56 "text": "No. Because you're using myTrove, you don't need to supply an NZ death certificate. You can begin even before the death is fully registered â registration can take time, especially with a DIY funeral â and myTrove will manage the processing of your notification." 57 } 58 }, 59 { 60 "@type": "Question", 61 "name": "Which organisations can I notify?", 62 "acceptedAnswer": { 63 "@type": "Answer", 64 "text": "Banks and KiwiSaver providers, insurers, utilities, government agencies, membership and subscription-based organisations and more. You choose exactly which organisations to notify." 65 } 66 }, 67 { 68 "@type": "Question", 69 "name": "How is my information kept safe?", 70 "acceptedAnswer": { 71 "@type": "Answer", 72 "text": "We have put in place industry standard security processes and controls to ensure your data is protected. Your data is encrypted in transit (TLS) and at rest, and held on secure servers in Australasia. Access to your data is strictly limited to you and the people you choose to nominate. We never sell your information, and it is only ever used to process the notifications you ask us to make." 73 } 74 }, 75 { 76 "@type": "Question", 77 "name": "What if I had a relationship with the deceased and they owe me money?", 78 "acceptedAnswer": { 79 "@type": "Answer", 80 "text": "If you're a creditor â someone to whom the person who died owed money â you can use the myTrove notification process to notify the estate and begin your claim. Provide as much detail as you can; you can notify with or without account details and add more as the estate is settled." 81 } 82 }, 83 { 84 "@type": "Question", 85 "name": "Can I plan ahead for myself?", 86 "acceptedAnswer": { 87 "@type": "Answer", 88 "text": "Yes. myTrove Planner lets you record your estate, key contacts and final wishes in advance, so your family isn't left guessing later." 89 } 90 } 91 ] 92} 93</script>
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149" style-hover="color:#3FC3EE;">Contact Us <svg width="15" height="15" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><rect width="14" height="20" x="5" y="2" rx="2" ry="2"></rect><path d="M12 18h.01"></path></svg></a> 150 </div> 151 </div> 152 </div> 153 <div style="background:#fff;border-bottom:1px solid #EEEEEE;box-shadow:0 1px 2px rgba(0,0,0,0.04);"> 154 <div style="max-width:1180px;margin:0 auto;padding:0 32px;height:80px;display:flex;align-items:center;gap:24px;"> 155 <a href="/" style="display:flex;align-items:center;flex-shrink:0;"> 156 <img src="assets/mytrove-logo.png" alt="myTrove" style="height:76px;width:auto;display:block;"> 157 </a> 158 <nav style="margin-left:auto;display:flex;align-items:center;gap:14px;flex-wrap:wrap;justify-content:flex-end;"> 159 <a href="for-families.html" style="font-size:15px;font-weight:500;color:#1B4168;white-space:nowrap;" style-hover="color:#23B2AD;">For Families & Individuals</a> 160 <a href="for-lawyers.html" style="font-size:15px;font-weight:500;color:#1B4168;white-space:nowrap;" style-hover="color:#23B2AD;">For Lawyers</a> 161 <a href="for-organisations.html" style="font-size:15px;font-weight:500;color:#1B4168;white-space:nowrap;" style-hover="color:#23B2AD;">For Organisations</a> 162 <a href="planning-ahead.html" style="font-size:15px;font-weight:500;color:#1B4168;white-space:nowrap;" style-hover="color:#23B2AD;">Planning Ahead</a> 163 <a href="resources.html" style="font-size:15px;font-weight:500;color:#1B4168;white-space:nowrap;" style-hover="color:#23B2AD;">Resources</a> 164 <a href="about.html" style="font-size:15px;font-weight:500;color:#1B4168;white-space:nowrap;" style-hover="color:#23B2AD;">About</a> 165 <a href="https://app.mytrove.co.nz/notify/deceased" style="display:inline-flex;align-items:center;gap:7px;height:44px;padding:0 22px;background:#1B4168;color:#fff;border-radius:999px;font-size:13px;font-weight:600;letter-spacing:1.1px;text-transform:uppercase;white-space:nowrap;flex-shrink:0;margin-left:8px;transition:background .15s ease;" style-hover="background:#16385a;">Start a Notification</a> 166 </nav> 167 </div> 168 </div> 169 </header> 170 171 <!-- ============ HERO ============ --> 172 <section id="families" style="background:linear-gradient(180deg,#FBFCFC 0%,#F3F1F1 100%);padding:64px 0 80px;"> 173 <div style="max-width:1180px;margin:0 auto;padding:0 32px;display:grid;grid-template-columns:repeat(auto-fit,minmax(min(340px,100%),1fr));gap:56px;align-items:center;"> 174 <!-- left --> 175 <div id="families-left"> 176 <h1 style="font:600 clamp(34px,4.4vw,52px)/1.08 var(--font-heading);letter-spacing:-0.6px;color:var(--mt-primary);margin:0;">Notify organisations that need to know of a death.</h1> 177 <p style="font-size:16px;line-height:1.65;color:var(--mt-ink);margin:20px 0 0;max-width:560px;">When someone close to you dies, myTrove lets you notify multiple organisations â banks, insurers, government and more â with a single secure online notification process. It's free, and supported by the Department of Internal Affairs.</p> 178 179 <ul id="families-bullets" style="list-style:none;margin:26px 0 0;padding:0;display:flex;flex-direction:column;gap:14px;"> 180 <li style="display:flex;gap:13px;align-items:flex-start;"> 181 <span style="width:26px;height:26px;border-radius:50%;background:rgba(35,178,173,0.14);color:var(--mt-secondary);display:flex;align-items:center;justify-content:center;flex-shrink:0;margin-top:1px;"><svg width="15" height="15" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2.6" stroke-linecap="round" stroke-linejoin="round"><path d="M20 6 9 17l-5-5"></path></svg></span> 182 <span style="font-size:16px;line-height:1.5;color:var(--mt-ink);font-weight:400;">Enter the relevant information once</span> 183 </li> 184 <li style="display:flex;gap:13px;align-items:flex-start;"> 185 <span style="width:26px;height:26px;border-radius:50%;background:rgba(35,178,173,0.14);color:var(--mt-secondary);display:flex;align-items:center;justify-content:center;flex-shrink:0;margin-top:1px;"><svg width="15" height="15" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2.6" stroke-linecap="round" stroke-linejoin="round"><path d="M20 6 9 17l-5-5"></path></svg></span>
186 <span style="font-size:16px;line-height:1.5;color:var(--mt-ink);font-weight:400;">Select the organisations you want to notify</span> 187 </li> 188 <li style="display:flex;gap:13px;align-items:flex-start;"> 189 <span style="width:26px;height:26px;border-radius:50%;background:rgba(35,178,173,0.14);color:var(--mt-secondary);display:flex;align-items:center;justify-content:center;flex-shrink:0;margin-top:1px;"><svg width="15" height="15" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2.6" stroke-linecap="round" stroke-linejoin="round"><path d="M20 6 9 17l-5-5"></path></svg></span> 190 <span style="font-size:16px;line-height:1.5;color:var(--mt-ink);font-weight:400;">No repeating the same difficult conversation</span> 191 </li> 192 <li style="display:flex;gap:13px;align-items:flex-start;"> 193 <span style="width:26px;height:26px;border-radius:50%;background:rgba(35,178,173,0.14);color:var(--mt-secondary);display:flex;align-items:center;justify-content:center;flex-shrink:0;margin-top:1px;"><svg width="15" height="15" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2.6" stroke-linecap="round" stroke-linejoin="round"><path d="M20 6 9 17l-5-5"></path></svg></span> 194 <span style="font-size:16px;line-height:1.5;color:var(--mt-ink);font-weight:400;">Guided step by step, at your own pace</span> 195 </li> 196 </ul> 197 198 <div id="families-ctas" style="display:flex;align-items:center;gap:22px;flex-wrap:wrap;margin:32px 0 28px;"> 199 <a href="https://app.mytrove.co.nz/notify/deceased" style="display:inline-flex;align-items:center;gap:9px;min-height:54px;padding:14px 28px;line-height:1.3;text-align:center;background:var(--mt-primary);color:#fff;border-radius:999px;font-size:14px;font-weight:600;letter-spacing:1px;text-transform:uppercase;cursor:pointer;transition:background .15s ease;" style-hover="background:var(--mt-primary-hover);"> 200 <span>Start a notification</span> 201 <svg width="18" height="18" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2.2" stroke-linecap="round" stroke-linejoin="round"><path d="M5 12h14"></path><path d="m12 5 7 7-7 7"></path></svg> 202 </a> 203 <a href="#how" style="display:inline-flex;align-items:center;gap:8px;font-size:15.5px;font-weight:600;color:var(--mt-primary);" style-hover="color:var(--mt-secondary);"> 204 See how it works 205 <svg width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2.2" stroke-linecap="round" stroke-linejoin="round"><path d="M12 5v14"></path><path d="m19 12-7 7-7-7"></path></svg> 206 </a> 207 </div> 208 209 <x-import component-from-global-scope="MyTroveDesignSystem_ddbe80.PromptBanner" tone="warning" title="You can start right away" icon="{{ true }}" hint-size="100%,110px" style="max-width:560px;" id="families-banner">A death can take time to be officially registered. You don't need to wait; start now with the information you have, and myTrove will manage the processing of your notification.</x-import> 210 </div> 211 212 <!-- right: organisations that can be notified --> 213 <div style="display:flex;flex-direction:column;align-items:center;gap:16px;align-self:flex-start;"> 214 <div id="home-hero-photo-wrap" style="position:relative;width:100%;max-width:560px;"> 215 <img src="assets/home-hero-photo.png" alt="A couple reviewing a notification together on a laptop" style="width:100%;height:auto;border-radius:20px;display:block;"> 216 </div> 217 <a href="participating-organisations.html" style="display:inline-flex;align-items:center;gap:7px;font-size:14.5px;font-weight:600;color:var(--mt-link);" style-hover="color:var(--mt-link-hover);">Click here to see all participating organisations <svg width="15" height="15" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2.2" stroke-linecap="round" stroke-linejoin="round"><path d="M5 12h14"></path><path d="m12 5 7 7-7 7"></path></svg></a> 218 <div style="display:flex;flex-direction:column;align-items:center;gap:10px;margin-top:6px;">
219 <span style="font-size:12px;font-weight:700;letter-spacing:1.4px;text-transform:uppercase;color:var(--mt-text-medium);">Supported by</span> 220 <img src="assets/dia-logo-black-sm.png" alt="Department of Internal Affairs â Te Tari Taiwhenua" style="height:64px;width:auto;max-width:100%;display:block;"> 221 </div> 222 </div> 223 </div> 224 </section> 225 226 <!-- ============ TRUST STRIP ============ --> 227 <section style="background:#fff;border-bottom:1px solid var(--mt-grey-4);padding:30px 0;"> 228 <div style="max-width:1180px;margin:0 auto;padding:0 32px;display:flex;flex-wrap:wrap;align-items:center;justify-content:center;gap:18px 44px;"> 229 <div style="display:flex;align-items:center;gap:11px;color:var(--mt-ink);font-size:15px;font-weight:500;"> 230 <svg width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="#23B2AD" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><path d="M20 6 9 17l-5-5"></path></svg> 231 100% free for families & individuals 232 </div> 233 <div style="display:flex;align-items:center;gap:11px;color:var(--mt-ink);font-size:15px;font-weight:500;"> 234 <svg width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="#23B2AD" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><line x1="3" x2="21" y1="22" y2="22"></line><line x1="6" x2="6" y1="18" y2="11"></line><line x1="10" x2="10" y1="18" y2="11"></line><line x1="14" x2="14" y1="18" y2="11"></line><line x1="18" x2="18" y1="18" y2="11"></line><polygon points="12 2 20 7 4 7"></polygon></svg> 235 No NZ death certificate required 236 </div> 237 <div style="display:flex;align-items:center;gap:11px;color:var(--mt-ink);font-size:15px;font-weight:500;"> 238 <svg width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="#23B2AD" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><circle cx="12" cy="12" r="10"></circle><polyline points="12 6 12 12 16 14"></polyline></svg> 239 Helping New Zealanders close estates since 2018 240 </div> 241 </div> 242 </section> 243 244 <!-- ============ AUDIENCE PATHS ============ --> 245 <section style="background:#fff;padding:88px 0;"> 246 <div style="max-width:1180px;margin:0 auto;padding:0 32px;"> 247 <div style="text-align:center;max-width:680px;margin:0 auto 52px;"> 248 <p style="font-size:11px;font-weight:700;letter-spacing:1.6px;text-transform:uppercase;color:var(--mt-secondary);margin:0 0 14px;">Wherever you're starting from</p> 249 <h2 style="font:600 clamp(28px,3.2vw,40px)/1.12 var(--font-heading);letter-spacing:-0.3px;color:var(--mt-primary);margin:0;">myTrove works for everyone involved</h2> 250 <p style="font-size:16px;line-height:1.6;color:var(--mt-ink);margin:16px 0 0;">Whether you're grieving, settling an estate, or running an organisation, there's a clear path made for you.</p> 251 </div> 252 <div style="display:grid;grid-template-columns:repeat(auto-fit,minmax(min(300px,100%),1fr));gap:24px;"> 253 <div onClick="{{ goFamilies }}" style="background:#fff;border:1px solid var(--mt-border);border-radius:16px;padding:32px;cursor:pointer;transition:transform .18s ease,box-shadow .18s ease;" style-hover="transform:translateY(-4px);box-shadow:0 18px 36px -20px rgba(27,65,104,0.4);"> 254 <span style="width:54px;height:54px;border-radius:15px;background:rgba(35,178,173,0.12);color:var(--mt-secondary);display:flex;align-items:center;justify-content:center;margin-bottom:20px;"><svg width="27" height="27" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><path d="M16 21v-2a4 4 0 0 0-4-4H6a4 4 0 0 0-4 4v2"></path><circle cx="9" cy="7" r="4"></circle><path d="M22 21v-2a4 4 0 0 0-3-3.87"></path><path d="M16 3.13a4 4 0 0 1 0 7.75"></path></svg></span> 255 <h3 style="font-size:21px;font-weight:600;color:var(--mt-primary);margin:0 0 10px;">For Families & Individuals</h3> 256 <p style="font-size:13.5px;line-height:1.6;color:var(--mt-ink);margin:0 0 18px;">Notify organisations of a death and begin closing accounts, all from one place â without repeating yourself.</p>
257 <span style="display:inline-flex;align-items:center;gap:7px;font-size:14.5px;font-weight:600;color:var(--mt-link);">Get started <svg width="15" height="15" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2.2" stroke-linecap="round" stroke-linejoin="round"><path d="M5 12h14"></path><path d="m12 5 7 7-7 7"></path></svg></span> 258 </div> 259 <div onClick="{{ goLawyers }}" style="background:#fff;border:1px solid var(--mt-border);border-radius:16px;padding:32px;cursor:pointer;transition:transform .18s ease,box-shadow .18s ease;" style-hover="transform:translateY(-4px);box-shadow:0 18px 36px -20px rgba(27,65,104,0.4);"> 260 <span style="width:54px;height:54px;border-radius:15px;background:rgba(35,178,173,0.12);color:var(--mt-secondary);display:flex;align-items:center;justify-content:center;margin-bottom:20px;"><svg width="27" height="27" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><path d="m16 16 3-8 3 8c-.87.65-1.92 1-3 1s-2.13-.35-3-1Z"></path><path d="m2 16 3-8 3 8c-.87.65-1.92 1-3 1s-2.13-.35-3-1Z"></path><path d="M7 21h10"></path><path d="M12 3v18"></path><path d="M3 7h2c2 0 5-1 7-2 2 1 5 2 7 2h2"></path></svg></span> 261 <h3 style="font-size:21px;font-weight:600;color:var(--mt-primary);margin:0 0 10px;">For Lawyers</h3> 262 <p style="font-size:13.5px;line-height:1.6;color:var(--mt-ink);margin:0 0 18px;">Manage estate notifications at scale with a clear, time-stamped audit trail for every organisation contacted.</p> 263 <span style="display:inline-flex;align-items:center;gap:7px;font-size:14.5px;font-weight:600;color:var(--mt-link);">For lawyers <svg width="15" height="15" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2.2" stroke-linecap="round" stroke-linejoin="round"><path d="M5 12h14"></path><path d="m12 5 7 7-7 7"></path></svg></span> 264 </div> 265 <div onClick="{{ goOrgs }}" style="background:#fff;border:1px solid var(--mt-border);border-radius:16px;padding:32px;cursor:pointer;transition:transform .18s ease,box-shadow .18s ease;" style-hover="transform:translateY(-4px);box-shadow:0 18px 36px -20px rgba(27,65,104,0.4);"> 266 <span style="width:54px;height:54px;border-radius:15px;background:rgba(35,178,173,0.12);color:var(--mt-secondary);display:flex;align-items:center;justify-content:center;margin-bottom:20px;"><svg width="27" height="27" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><rect width="16" height="20" x="4" y="2" rx="2"></rect><path d="M9 22v-4h6v4"></path><path d="M8 6h.01M16 6h.01M12 6h.01M12 10h.01M12 14h.01M16 10h.01M16 14h.01M8 10h.01M8 14h.01"></path></svg></span> 267 <h3 style="font-size:21px;font-weight:600;color:var(--mt-primary);margin:0 0 10px;">For Organisations</h3> 268 <p style="font-size:13.5px;line-height:1.6;color:var(--mt-ink);margin:0 0 18px;">Receive verified, structured death notifications â improving customer care and reducing billing errors.</p> 269 <span style="display:inline-flex;align-items:center;gap:7px;font-size:14.5px;font-weight:600;color:var(--mt-link);">For organisations <svg width="15" height="15" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2.2" stroke-linecap="round" stroke-linejoin="round"><path d="M5 12h14"></path><path d="m12 5 7 7-7 7"></path></svg></span> 270 </div> 271 </div> 272 <div style="margin-top:24px;display:flex;gap:8px 16px;align-items:center;justify-content:center;flex-wrap:wrap;background:var(--mt-app-bg);border:1px solid var(--mt-border);border-radius:14px;padding:18px 24px;text-align:center;"> 273 <span style="font-size:15px;line-height:1.5;color:var(--mt-ink);">Have a different connection â for example you're a <strong style="color:var(--mt-primary);">creditor</strong>, or someone to whom the person owed money?</span> 274 <a href="#creditors" style="display:inline-flex;align-items:center;gap:7px;font-size:14.5px;font-weight:600;color:var(--mt-link);white-space:nowrap;" style-hover="color:var(--mt-link-hover);">See information for creditors <svg width="15" height="15" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2.2" stroke-linecap="round" stroke-linejoin="round"><path d="M5 12h14"></path><path d="m12 5 7 7-7 7"></path></svg></a> 275 </div> 276 </div> 277 </section> 278 279 <!-- ============ WHAT IS MYTROVE ============ --> 280 <section style="background:var(--mt-app-bg);padding:88px 0;"> 281 <div style="max-width:1180px;margin:0 auto;padding:0 32px;display:grid;grid-template-columns:repeat(auto-fit,minmax(min(330px,100%),1fr));gap:56px;align-items:center;"> 282 <div> 283 <p style="font-size:11px;font-weight:700;letter-spacing:1.6px;text-transform:uppercase;color:var(--mt-secondary);margin:0 0 14px;">What is myTrove</p> 284 <h2 style="font:600 clamp(28px,3.2vw,40px)/1.14 var(--font-heading);letter-spacing:-0.3px;color:var(--mt-primary);margin:0;">A single, secure place to notify everyone who needs to know</h2> 285 <p style="font-size:15px;line-height:1.7;color:var(--mt-ink);margin:20px 0 0;">Losing someone means dozens of phone calls, forms and letters â often repeating the same painful conversation. myTrove replaces all of that with one secure notification that reaches every connected organisation on your behalf.</p> 286 <a href="https://app.mytrove.co.nz/notify/deceased" style="display:inline-flex;align-items:center;gap:9px;min-height:52px;
286padding:13px 26px;line-height:1.3;text-align:center;margin-top:28px;background:var(--mt-primary);color:#fff;border-radius:999px;font-size:14px;font-weight:600;letter-spacing:1px;text-transform:uppercase;transition:background .15s ease;" style-hover="background:var(--mt-primary-hover);">Start a notification <svg width="17" height="17" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2.2" stroke-linecap="round" stroke-linejoin="round"><path d="M5 12h14"></path><path d="m12 5 7 7-7 7"></path></svg></a> 287 </div> 288 <div style="display:grid;grid-template-columns:repeat(auto-fit,minmax(min(220px,100%),1fr));gap:18px;"> 289 <div style="background:#fff;border-radius:14px;padding:24px;box-shadow:var(--shadow-card);"> 290 <span style="width:46px;height:46px;border-radius:12px;background:rgba(35,178,173,0.12);color:var(--mt-secondary);display:flex;align-items:center;justify-content:center;margin-bottom:14px;"><svg width="23" height="23" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><path d="M14.5 2H6a2 2 0 0 0-2 2v16a2 2 0 0 0 2 2h12a2 2 0 0 0 2-2V7.5Z"></path><path d="M14 2v6h6"></path><path d="m9 15 2 2 4-4"></path></svg></span> 291 <h4 style="font-size:17px;font-weight:600;color:var(--mt-primary);margin:0 0 6px;">One notification, many organisations</h4> 292 <p style="font-size:12.5px;line-height:1.55;color:var(--mt-ink);margin:0 0 10px;">Tell us once and we notify every selected organisation.</p> 293 <a href="participating-organisations.html" style="display:inline-flex;align-items:center;gap:6px;font-size:13.5px;font-weight:600;color:var(--mt-link);" style-hover="color:var(--mt-link-hover);">View all participating organisations <svg width="14" height="14" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2.2" stroke-linecap="round" stroke-linejoin="round"><path d="M5 12h14"></path><path d="m12 5 7 7-7 7"></path></svg></a> 294 </div> 295 <div style="background:#fff;border-radius:14px;padding:24px;box-shadow:var(--shadow-card);"> 296 <span style="width:46px;height:46px;border-radius:12px;background:rgba(35,178,173,0.12);color:var(--mt-secondary);display:flex;align-items:center;justify-content:center;margin-bottom:14px;"><svg width="23" height="23" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><path d="M12 2v20"></path><path d="M17 5H9.5a3.5 3.5 0 0 0 0 7h5a3.5 3.5 0 0 1 0 7H6"></path></svg></span> 297 <h4 style="font-size:17px;font-weight:600;color:var(--mt-primary);margin:0 0 6px;">Free to use</h4> 298 <p style="font-size:12.5px;line-height:1.55;color:var(--mt-ink);margin:0;">Free for families and individuals to notify. Fees apply for the Lawyers and Organisations portals.</p> 299 </div> 300 <div style="background:#fff;border-radius:14px;padding:24px;box-shadow:var(--shadow-card);"> 301 <span style="width:46px;height:46px;border-radius:12px;background:rgba(35,178,173,0.12);color:var(--mt-secondary);display:flex;align-items:center;justify-content:center;margin-bottom:14px;"><svg width="23" height="23" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><rect width="18" height="11" x="3" y="11" rx="2" ry="2"></rect><path d="M7 11V7a5 5 0 0 1 10 0v4"></path></svg></span> 302 <h4 style="font-size:17px;font-weight:600;color:var(--mt-primary);margin:0 0 6px;">Private and secure</h4> 303 <p style="font-size:12.5px;line-height:1.55;color:var(--mt-ink);margin:0;">Encrypted, and accessed only by you and the people you nominate.</p> 304 </div> 305 <div style="background:#fff;border-radius:14px;padding:24px;box-shadow:var(--shadow-card);"> 306 <span style="width:46px;height:46px;border-radius:12px;background:rgba(35,178,173,0.12);color:var(--mt-secondary);display:flex;align-items:center;justify-content:center;margin-bottom:14px;"><svg width="23" height="23" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><path d="M9 18V5l12-2v13"></path><circle cx="6" cy="18" r="3"></circle><circle cx="18" cy="16" r="3"></circle></svg></span> 307 <h4 style="font-size:17px;font-weight:600;color:var(--mt-primary);margin:0 0 6px;">Guided every step</h4> 308 <p style="font-size:12.5px;line-height:1.55;color:var(--mt-ink);margin:0;">Clear, calm guidance at your own pace â no jargon.</p> 309 </div> 310 </div> 311 </div> 312 </section> 313 314 <!-- ============ HOW IT WORKS (interactive) ============ --> 315 <section id="how" style="background:#fff;padding:88px 0;"> 316 <div style="max-width:1180px;margin:0 auto;padding:0 32px;"> 317 <div style="text-align:center;max-width:680px;margin:0 auto 52px;"> 318 <p style="font-size:11px;font-weight:700;letter-spacing:1.6px;text-transform:uppercase;color:var(--mt-secondary);margin:0 0 14px;">How it works</p> 319 <h2 style="font:600 clamp(28px,3.2vw,40px)/1.12 var(--font-heading);letter-spacing:-0.3px;color:var(--mt-primary);margin:0;">Four simple steps, at your own pace</h2> 320 <p style="font-size:16px;line-height:1.6;color:var(--mt-ink);margin:16px 0 0;">Add what you have and move through each step â nothing is sent until you're ready, and
320you can update your information at any time.</p> 321 </div> 322 <div style="display:grid;grid-template-columns:repeat(auto-fit,minmax(min(300px,100%),1fr));gap:32px;align-items:start;"> 323 <!-- selectors --> 324 <div style="display:flex;flex-direction:column;gap:14px;"> 325 <button onClick="{{ selStep1 }}" style="{{ step1Style }}"> 326 <span style="{{ num1Style }}">1</span> 327 <span style="display:flex;flex-direction:column;gap:3px;min-width:0;"> 328 <span style="font-size:17px;font-weight:700;color:var(--mt-primary);line-height:1.25;">Who has died</span> 329 <span style="font-size:14px;color:var(--mt-text-medium);line-height:1.3;">Share the details of the person who has died</span> 330 </span> 331 </button> 332 <button onClick="{{ selStep2 }}" style="{{ step2Style }}"> 333 <span style="{{ num2Style }}">2</span> 334 <span style="display:flex;flex-direction:column;gap:3px;min-width:0;"> 335 <span style="font-size:17px;font-weight:700;color:var(--mt-primary);line-height:1.25;">Circumstances</span> 336 <span style="font-size:14px;color:var(--mt-text-medium);line-height:1.3;">Why you're notifying</span> 337 </span> 338 </button> 339 <button onClick="{{ selStep3 }}" style="{{ step3Style }}"> 340 <span style="{{ num3Style }}">3</span> 341 <span style="display:flex;flex-direction:column;gap:3px;min-width:0;"> 342 <span style="font-size:17px;font-weight:700;color:var(--mt-primary);line-height:1.25;">Who to notify</span> 343 <span style="font-size:14px;color:var(--mt-text-medium);line-height:1.3;">With or without details</span> 344 </span> 345 </button> 346 <button onClick="{{ selStep4 }}" style="{{ step4Style }}"> 347 <span style="{{ num4Style }}">4</span> 348 <span style="display:flex;flex-direction:column;gap:3px;min-width:0;"> 349 <span style="font-size:17px;font-weight:700;color:var(--mt-primary);line-height:1.25;">Documents</span> 350 <span style="font-size:14px;color:var(--mt-text-medium);line-height:1.3;">No death certificate needed</span> 351 </span> 352 </button> 353 </div> 354 <!-- detail: all four steps in markup; JS only toggles visibility --> 355 <div style="grid-column:span 1;"> 356 <div style="{{ panel1Style }}"> 357 <span style="display:inline-flex;align-items:center;height:26px;padding:0 12px;border-radius:999px;background:var(--mt-primary);color:#fff;font-size:12px;font-weight:600;letter-spacing:0.6px;">Step 1 of 4</span> 358 <h3 style="font:600 clamp(24px,2.6vw,32px)/1.18 var(--font-heading);color:var(--mt-primary);margin:18px 0 12px;">Enter the details of the person who has died</h3> 359 <p style="font-size:15px;line-height:1.65;color:var(--mt-ink);margin:0;max-width:520px;">Share the details of the person who has died so we can begin. You enter their information once â no need to repeat it for every organisation.</p> 360 <ul style="list-style:none;margin:24px 0 0;padding:0;display:flex;flex-direction:column;gap:13px;"> 361 <li style="display:flex;gap:12px;align-items:flex-start;"><span style="width:24px;height:24px;border-radius:50%;background:rgba(35,178,173,0.16);color:var(--mt-secondary);display:flex;align-items:center;justify-content:center;flex-shrink:0;margin-top:1px;"><svg width="14" height="14" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2.6" stroke-linecap="round" stroke-linejoin="round"><path d="M20 6 9 17l-5-5"></path></svg></span><span style="font-size:15.5px;line-height:1.5;color:var(--mt-ink);">Their full name and date of birth</span></li> 362 <li style="display:flex;gap:12px;align-items:flex-start;"><span style="width:24px;height:24px;border-radius:50%;background:rgba(35,178,173,0.16);color:var(--mt-secondary);display:flex;align-items:center;justify-content:center;flex-shrink:0;margin-top:1px;"><svg width="14" height="14" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2.6" stroke-linecap="round" stroke-linejoin="round"><path d="M20 6 9 17l-5-5"></path></svg></span><span style="font-size:15.5px;line-height:1.5;color:var(--mt-ink);">Their last known address</span></li> 363 <li style="display:flex;gap:12px;align-items:flex-start;"><span style="width:24px;height:24px;border-radius:50%;background:rgba(35,178,173,0.16);color:var(--mt-secondary);display:flex;align-items:center;justify-content:center;flex-shrink:0;margin-top:1px;"><svg width="14" height="14" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2.6" stroke-linecap="round" stroke-linejoin="round"><path d="M20 6 9 17l-5-5"></path></svg></span><span style="font-size:15.5px;line-height:1.5;color:var(--mt-ink);">Date of death</span></li> 364 </ul> 365 <button onClick="{{ selStep2 }}" style="display:inline-flex;align-items:center;gap:9px;min-height:48px;padding:12px 22px;line-height:1.3;text-align:center;margin-top:30px;background:var(--mt-primary);color:#fff;border:none;border-radius:999px;font-size:13.5px;font-weight:600;letter-spacing:0.9px;text-transform:uppercase;cursor:pointer;transition:background .15s ease;" style-hover="background:var(--mt-primary-hover);">Next step <svg width="17" height="17" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2.2" stroke-linecap="round" stroke-linejoin="round"><path d="M5 12h14"></path><path d="m12 5 7 7-7 7"></path></svg></button> 366 </div> 367 <div style="{{ panel2Style }}">
368 <span style="display:inline-flex;align-items:center;height:26px;padding:0 12px;border-radius:999px;background:var(--mt-primary);color:#fff;font-size:12px;font-weight:600;letter-spacing:0.6px;">Step 2 of 4</span> 369 <h3 style="font:600 clamp(24px,2.6vw,32px)/1.18 var(--font-heading);color:var(--mt-primary);margin:18px 0 12px;">Tell us your circumstances</h3> 370 <p style="font-size:15px;line-height:1.65;color:var(--mt-ink);margin:0;max-width:520px;">Let us know why you're notifying â for example, to claim an insurance policy and/or to handle the estate. This helps tailor the process to your situation.</p> 371 <ul style="list-style:none;margin:24px 0 0;padding:0;display:flex;flex-direction:column;gap:13px;"> 372 <li style="display:flex;gap:12px;align-items:flex-start;"><span style="width:24px;height:24px;border-radius:50%;background:rgba(35,178,173,0.16);color:var(--mt-secondary);display:flex;align-items:center;justify-content:center;flex-shrink:0;margin-top:1px;"><svg width="14" height="14" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2.6" stroke-linecap="round" stroke-linejoin="round"><path d="M20 6 9 17l-5-5"></path></svg></span><span style="font-size:15.5px;line-height:1.5;color:var(--mt-ink);">Claiming an insurance policy</span></li> 373 <li style="display:flex;gap:12px;align-items:flex-start;"><span style="width:24px;height:24px;border-radius:50%;background:rgba(35,178,173,0.16);color:var(--mt-secondary);display:flex;align-items:center;justify-content:center;flex-shrink:0;margin-top:1px;"><svg width="14" height="14" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2.6" stroke-linecap="round" stroke-linejoin="round"><path d="M20 6 9 17l-5-5"></path></svg></span><span style="font-size:15.5px;line-height:1.5;color:var(--mt-ink);">Handling or settling the estate</span></li> 374 <li style="display:flex;gap:12px;align-items:flex-start;"><span style="width:24px;height:24px;border-radius:50%;background:rgba(35,178,173,0.16);color:var(--mt-secondary);display:flex;align-items:center;justify-content:center;flex-shrink:0;margin-top:1px;"><svg width="14" height="14" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2.6" stroke-linecap="round" stroke-linejoin="round"><path d="M20 6 9 17l-5-5"></path></svg></span><span style="font-size:15.5px;line-height:1.5;color:var(--mt-ink);">Copy in another person to the notification</span></li> 375 <li style="display:flex;gap:12px;align-items:flex-start;"><span style="width:24px;height:24px;border-radius:50%;background:rgba(35,178,173,0.16);color:var(--mt-secondary);display:flex;align-items:center;justify-content:center;flex-shrink:0;margin-top:1px;"><svg width="14" height="14" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2.6" stroke-linecap="round" stroke-linejoin="round"><path d="M20 6 9 17l-5-5"></path></svg></span><span style="font-size:15.5px;line-height:1.5;color:var(--mt-ink);">Provide your contact details</span></li> 376 </ul> 377 <button onClick="{{ selStep3 }}" style="display:inline-flex;align-items:center;gap:9px;min-height:48px;padding:12px 22px;line-height:1.3;text-align:center;margin-top:30px;background:var(--mt-primary);color:#fff;border:none;border-radius:999px;font-size:13.5px;font-weight:600;letter-spacing:0.9px;text-transform:uppercase;cursor:pointer;transition:background .15s ease;" style-hover="background:var(--mt-primary-hover);">Next step <svg width="17" height="17" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2.2" stroke-linecap="round" stroke-linejoin="round"><path d="M5 12h14"></path><path d="m12 5 7 7-7 7"></path></svg></button> 378 </div> 379 <div style="{{ panel3Style }}"> 380 <span style="display:inline-flex;align-items:center;height:26px;padding:0 12px;border-radius:999px;background:var(--mt-primary);color:#fff;font-size:12px;font-weight:600;letter-spacing:0.6px;">Step 3 of 4</span> 381 <h3 style="font:600 clamp(24px,2.6vw,32px)/1.18 var(--font-heading);color:var(--mt-primary);margin:18px 0 12px;">Choose who to notify</h3> 382 <p style="font-size:15px;line-height:1.65;color:var(--mt-ink);margin:0;max-width:520px;">Here you decide who gets notified. Add account details per organisation, or just provide as much information as you can, and update it later.</p> 383 <ul style="list-style:none;margin:24px 0 0;padding:0;display:flex;flex-direction:column;gap:13px;"> 384 <li style="display:flex;gap:12px;align-items:flex-start;"><span style="width:24px;height:24px;border-radius:50%;background:rgba(35,178,173,0.16);color:var(--mt-secondary);display:flex;align-items:center;justify-content:center;flex-shrink:0;margin-top:1px;"><svg width="14" height="14" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2.6" stroke-linecap="round" stroke-linejoin="round"><path d="M20 6 9 17l-5-5"></path></svg></span><span style="font-size:15.5px;line-height:1.5;color:var(--mt-ink);">Select from 200+ participating organisations</span></li> 385 <li style="display:flex;gap:12px;align-items:flex-start;"><span style="width:24px;height:24px;border-radius:50%;background:rgba(35,178,173,0.16);color:var(--mt-secondary);display:flex;align-items:center;justify-content:center;flex-shrink:0;margin-top:1px;"><svg width="14" height="14" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2.6" stroke-linecap="round" stroke-linejoin="round"><path d="M20 6 9 17l-5-5"></path></svg></span><span style="font-size:15.5px;line-height:1.5;color:var(--mt-ink);">Add account or reference numbers if you have them</span></li> 386 <li style="display:flex;gap:12px;align-items:flex-start;"><span style="width:24px;height:24px;border-radius:50%;background:rgba(35,178,173,0.16);color:var(--mt-secondary);display:flex;align-items:center;justify-content:center;flex-shrink:0;margin-top:1px;"><svg width="14" height="14" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2.6" stroke-linecap="round" stroke-linejoin="round"><path d="M20 6 9 17l-5-5"></path></svg></span><span style="font-size:15.5px;line-height:1.5;color:var(--mt-ink);">Or notify without the details</span></li> 387 </ul> 388 <button onClick="{{ selStep4 }}" style="display:inline-flex;align-items:center;gap:9px;min-height:48px;padding:12px 22px;line-height:1.3;text-align:center;margin-top:30px;background:var(--mt-primary);color:#fff;border:none;border-radius:999px;font-size:13.5px;font-weight:600;letter-spacing:0.9px;text-transform:uppercase;cursor:pointer;transition:background .15s ease;" style-hover="background:var(--mt-primary-hover);">Next step <svg width="17" height="17" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2.2" stroke-linecap="round" stroke-linejoin="round"><path d="M5 12h14"></path><path d="m12 5 7 7-7 7"></path></svg></button> 389 </div> 390 <div style="{{ panel4Style }}">
391 <span style="display:inline-flex;align-items:center;height:26px;padding:0 12px;border-radius:999px;background:var(--mt-primary);color:#fff;font-size:12px;font-weight:600;letter-spacing:0.6px;">Step 4 of 4</span> 392 <h3 style="font:600 clamp(24px,2.6vw,32px)/1.18 var(--font-heading);color:var(--mt-primary);margin:18px 0 12px;">Add any documents</h3> 393 <p style="font-size:15px;line-height:1.65;color:var(--mt-ink);margin:0;max-width:520px;">Relevant documents help finalise affairs efficiently â provide them according to your situation. Because you're using myTrove, for a death in New Zealand you do not need to supply an NZ Death Certificate.</p> 394 <ul style="list-style:none;margin:24px 0 0;padding:0;display:flex;flex-direction:column;gap:13px;"> 395 <li style="display:flex;gap:12px;align-items:flex-start;"><span style="width:24px;height:24px;border-radius:50%;background:rgba(35,178,173,0.16);color:var(--mt-secondary);display:flex;align-items:center;justify-content:center;flex-shrink:0;margin-top:1px;"><svg width="14" height="14" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2.6" stroke-linecap="round" stroke-linejoin="round"><path d="M20 6 9 17l-5-5"></path></svg></span><span style="font-size:15.5px;line-height:1.5;color:var(--mt-ink);">Upload documents relevant to your situation</span></li> 396 <li style="display:flex;gap:12px;align-items:flex-start;"><span style="width:24px;height:24px;border-radius:50%;background:rgba(35,178,173,0.16);color:var(--mt-secondary);display:flex;align-items:center;justify-content:center;flex-shrink:0;margin-top:1px;"><svg width="14" height="14" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2.6" stroke-linecap="round" stroke-linejoin="round"><path d="M20 6 9 17l-5-5"></path></svg></span><span style="font-size:15.5px;line-height:1.5;color:var(--mt-ink);">No NZ death certificate required</span></li> 397 <li style="display:flex;gap:12px;align-items:flex-start;"><span style="width:24px;height:24px;border-radius:50%;background:rgba(35,178,173,0.16);color:var(--mt-secondary);display:flex;align-items:center;justify-content:center;flex-shrink:0;margin-top:1px;"><svg width="14" height="14" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2.6" stroke-linecap="round" stroke-linejoin="round"><path d="M20 6 9 17l-5-5"></path></svg></span><span style="font-size:15.5px;line-height:1.5;color:var(--mt-ink);">Add more information later as it becomes available</span></li> 398 </ul> 399 <button onClick="{{ selStep1 }}" style="display:inline-flex;align-items:center;gap:9px;min-height:48px;padding:12px 22px;line-height:1.3;text-align:center;margin-top:30px;background:var(--mt-primary);color:#fff;border:none;border-radius:999px;font-size:13.5px;font-weight:600;letter-spacing:0.9px;text-transform:uppercase;cursor:pointer;transition:background .15s ease;" style-hover="background:var(--mt-primary-hover);">Start over <svg width="17" height="17" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2.2" stroke-linecap="round" stroke-linejoin="round"><path d="M5 12h14"></path><path d="m12 5 7 7-7 7"></path></svg></button> 400 </div> 401 </div> 402 </div> 403 <div style="margin-top:34px;display:flex;gap:16px;align-items:flex-start;background:#FBF1E7;border:1px solid #ECCBA8;border-left:4px solid #D97D36;border-radius:12px;padding:22px 24px;"> 404 <span style="width:42px;height:42px;border-radius:11px;background:rgba(217,125,54,0.16);color:#C16A22;display:flex;align-items:center;justify-content:center;flex-shrink:0;"><svg width="22" height="22" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><circle cx="12" cy="12" r="10"></circle><polyline points="12 6 12 12 16 14"></polyline></svg></span> 405 <div> 406 <h4 style="font-size:16.5px;font-weight:600;color:#9C531A;margin:0 0 5px;">Still waiting on the death registration?</h4> 407 <p style="font-size:13px;line-height:1.6;color:#5B4636;margin:0;">A death can take a while to be officially registered â especially with a DIY funeral. You don't need to wait. Start now with the information you have, and myTrove will manage the processing of your notification.</p> 408 </div> 409 </div> 410 </div> 411 </section> 412 413 <!-- ============ WHO YOU CAN NOTIFY ============ --> 414 <section id="notify" style="background:var(--mt-app-bg);padding:88px 0;"> 415 <div style="max-width:1180px;margin:0 auto;padding:0 32px;"> 416 <div style="text-align:center;max-width:680px;margin:0 auto 52px;"> 417 <p style="font-size:11px;font-weight:700;letter-spacing:1.6px;text-transform:uppercase;color:var(--mt-secondary);margin:0 0 14px;">Who you can notify</p> 418 <h2 style="font:600 clamp(28px,3.2vw,40px)/1.12 var(--font-heading);letter-spacing:-0.3px;color:var(--mt-primary);margin:0;">Hundreds of organisations, one notification</h2> 419 <p style="font-size:16px;line-height:1.6;color:var(--mt-ink);margin:16px 0 0;">From banks to government agencies, myTrove connects to the organisations that matter most.</p> 420 </div> 421 <div class="mt-cards3" style="gap:18px;"> 422 <div style="background:#fff;border:1px solid var(--mt-border);border-radius:14px;padding:24px;display:flex;gap:15px;align-items:flex-start;">
423 <span style="width:46px;height:46px;border-radius:12px;background:rgba(35,178,173,0.12);color:var(--mt-secondary);display:flex;align-items:center;justify-content:center;flex-shrink:0;"><svg width="23" height="23" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><line x1="3" x2="21" y1="22" y2="22"></line><line x1="6" x2="6" y1="18" y2="11"></line><line x1="10" x2="10" y1="18" y2="11"></line><line x1="14" x2="14" y1="18" y2="11"></line><line x1="18" x2="18" y1="18" y2="11"></line><polygon points="12 2 20 7 4 7"></polygon></svg></span> 424 <div><h4 style="font-size:16.5px;font-weight:600;color:var(--mt-primary);margin:0 0 4px;">Banking & Finance</h4><p style="font-size:12px;line-height:1.5;color:var(--mt-text-medium);margin:0;">Banks, KiwiSaver and finance</p></div> 425 </div> 426 <div style="background:#fff;border:1px solid var(--mt-border);border-radius:14px;padding:24px;display:flex;gap:15px;align-items:flex-start;"> 427 <span style="width:46px;height:46px;border-radius:12px;background:rgba(35,178,173,0.12);color:var(--mt-secondary);display:flex;align-items:center;justify-content:center;flex-shrink:0;"><svg width="23" height="23" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><rect width="16" height="20" x="4" y="2" rx="2"></rect><path d="M9 22v-4h6v4"></path><path d="M8 6h.01M16 6h.01M12 6h.01M12 10h.01M12 14h.01M16 10h.01M16 14h.01M8 10h.01M8 14h.01"></path></svg></span> 428 <div><h4 style="font-size:16.5px;font-weight:600;color:var(--mt-primary);margin:0 0 4px;">Government</h4><p style="font-size:12px;line-height:1.5;color:var(--mt-text-medium);margin:0;">Tax, licences and benefits</p></div> 429 </div> 430 <div style="background:#fff;border:1px solid var(--mt-border);border-radius:14px;padding:24px;display:flex;gap:15px;align-items:flex-start;"> 431 <span style="width:46px;height:46px;border-radius:12px;background:rgba(35,178,173,0.12);color:var(--mt-secondary);display:flex;align-items:center;justify-content:center;flex-shrink:0;"><svg width="23" height="23" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><path d="M20 13c0 5-3.5 7.5-7.66 8.95a1 1 0 0 1-.67-.01C7.5 20.5 4 18 4 13V6a1 1 0 0 1 1-1c2 0 4.5-1.2 6.24-2.72a1.17 1.17 0 0 1 1.52 0C14.51 3.81 17 5 19 5a1 1 0 0 1 1 1z"></path></svg></span> 432 <div><h4 style="font-size:16.5px;font-weight:600;color:var(--mt-primary);margin:0 0 4px;">Insurance</h4><p style="font-size:12px;line-height:1.5;color:var(--mt-text-medium);margin:0;">Life, health, home and contents</p></div> 433 </div> 434 <div style="background:#fff;border:1px solid var(--mt-border);border-radius:14px;padding:24px;display:flex;gap:15px;align-items:flex-start;"> 435 <span style="width:46px;height:46px;border-radius:12px;background:rgba(35,178,173,0.12);color:var(--mt-secondary);display:flex;align-items:center;justify-content:center;flex-shrink:0;"><svg width="23" height="23" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><path d="M3 21h18"></path><path d="M5 21V10l7-5 7 5v11"></path><path d="M9 21v-6h6v6"></path></svg></span> 436 <div><h4 style="font-size:16.5px;font-weight:600;color:var(--mt-primary);margin:0 0 4px;">Local Councils</h4><p style="font-size:12px;line-height:1.5;color:var(--mt-text-medium);margin:0;">Rates and property records</p></div> 437 </div> 438 <div style="background:#fff;border:1px solid var(--mt-border);border-radius:14px;padding:24px;display:flex;gap:15px;align-items:flex-start;"> 439 <span style="width:46px;height:46px;border-radius:12px;background:rgba(35,178,173,0.12);color:var(--mt-secondary);display:flex;align-items:center;justify-content:center;flex-shrink:0;"><svg width="23" height="23" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><polygon points="13 2 3 14 12 14 11 22 21 10 12 10 13 2"></polygon></svg></span> 440 <div><h4 style="font-size:16.5px;font-weight:600;color:var(--mt-primary);margin:0 0 4px;">Utilities</h4><p style="font-size:12px;line-height:1.5;color:var(--mt-text-medium);margin:0;">
440Electricity, gas, water and phone companies</p></div> 441 </div> 442 <div style="background:#fff;border:1px solid var(--mt-border);border-radius:14px;padding:24px;display:flex;gap:15px;align-items:flex-start;"> 443 <span style="width:46px;height:46px;border-radius:12px;background:rgba(35,178,173,0.12);color:var(--mt-secondary);display:flex;align-items:center;justify-content:center;flex-shrink:0;"><svg width="23" height="23" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><path d="M20.8 4.6a5.5 5.5 0 0 0-7.8 0L12 5.6l-1-1a5.5 5.5 0 1 0-7.8 7.8l1 1L12 21l7.8-7.6 1-1a5.5 5.5 0 0 0 0-7.8z"></path></svg></span> 444 <div><h4 style="font-size:16.5px;font-weight:600;color:var(--mt-primary);margin:0 0 4px;">Charities</h4><p style="font-size:12px;line-height:1.5;color:var(--mt-text-medium);margin:0;">Memberships and donations</p></div> 445 </div> 446 </div> 447 <div style="text-align:center;margin-top:38px;"> 448 <a href="participating-organisations.html" style="display:inline-flex;align-items:center;gap:9px;min-height:52px;padding:13px 28px;line-height:1.3;text-align:center;background:transparent;color:var(--mt-primary);border:1.5px solid var(--mt-primary);border-radius:999px;font-size:14px;font-weight:600;letter-spacing:1px;text-transform:uppercase;transition:background .15s ease,color .15s ease;" style-hover="background:var(--mt-primary);color:#fff;">View the full list <svg width="17" height="17" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2.2" stroke-linecap="round" stroke-linejoin="round"><path d="M5 12h14"></path><path d="m12 5 7 7-7 7"></path></svg></a> 449 </div> 450 </div> 451 </section> 452 453 <!-- ============ OTHER ROLES / CREDITORS ============ --> 454 <section id="creditors" style="background:#fff;padding:88px 0;border-top:1px solid var(--mt-grey-4);"> 455 <div style="max-width:1180px;margin:0 auto;padding:0 32px;display:grid;grid-template-columns:repeat(auto-fit,minmax(min(320px,100%),1fr));gap:48px;align-items:center;"> 456 <div> 457 <p style="font-size:11px;font-weight:700;letter-spacing:1.6px;text-transform:uppercase;color:var(--mt-secondary);margin:0 0 14px;">Other roles</p> 458 <h2 style="font:600 clamp(27px,3vw,38px)/1.16 var(--font-heading);letter-spacing:-0.3px;color:var(--mt-primary);margin:0;">Are you a creditor, or owed money by the estate?</h2> 459 <p style="font-size:15px;line-height:1.7;color:var(--mt-ink);margin:20px 0 0;">myTrove isn't only for families and executors. If you had a relationship with the person who has died you can use the notification process to let organisations know you potentially have a claim on estate assets.</p> 460 <p style="font-size:15px;line-height:1.7;color:var(--mt-ink);margin:14px 0 0;">Provide as much information as you can. You can notify with or without account details, and update as needed.</p> 461 <a href="https://app.mytrove.co.nz/notify/deceased" style="display:inline-flex;align-items:center;gap:9px;min-height:52px;padding:13px 26px;line-height:1.3;text-align:center;margin-top:26px;background:var(--mt-primary);color:#fff;border-radius:999px;font-size:14px;font-weight:600;letter-spacing:1px;text-transform:uppercase;transition:background .15s ease;" style-hover="background:var(--mt-primary-hover);">Start the notification process <svg width="17" height="17" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2.2" stroke-linecap="round" stroke-linejoin="round"><path d="M5 12h14"></path><path d="m12 5 7 7-7 7"></path></svg></a> 462 </div> 463 <div style="display:flex;flex-direction:column;gap:14px;"> 464 <div style="display:flex;gap:15px;align-items:flex-start;background:var(--mt-app-bg);border:1px solid var(--mt-border);border-radius:14px;padding:20px 22px;"><span style="width:42px;height:42px;border-radius:11px;background:rgba(35,178,173,0.12);color:var(--mt-secondary);display:flex;align-items:center;justify-content:center;flex-shrink:0;"><svg width="21" height="21" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><line x1="12" x2="12" y1="2" y2="22"></line><path d="M17 5H9.5a3.5 3.5 0 0 0 0 7h5a3.5 3.5 0 0 1 0 7H6"></path></svg></span><div><h4 style="font-size:16.5px;font-weight:600;color:var(--mt-primary);margin:0 0 4px;">Creditors</h4><p style="font-size:12.5px;line-height:1.55;color:var(--mt-ink);margin:0;">Anyone to whom the person who died owed money.</p></div></div> 465 <div style="display:flex;gap:15px;align-items:flex-start;background:var(--mt-app-bg);border:1px solid var(--mt-border);border-radius:14px;padding:20px 22px;"><span style="width:42px;height:42px;border-radius:11px;background:rgba(35,178,173,0.12);color:var(--mt-secondary);display:flex;align-items:center;justify-content:center;flex-shrink:0;"><svg width="21" height="21" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><path d="M3 3v18h18"></path><rect width="4" height="7" x="7" y="10"></rect><rect width="4" height="12" x="15" y="5"></rect></svg></span><div><h4 style="font-size:16.5px;font-weight:600;color:var(--mt-primary);margin:0 0 4px;">Service providers</h4><p style="font-size:12.5px;line-height:1.55;color:var(--mt-ink);margin:0;">Businesses with unpaid accounts or open contracts.</p></div></div> 466 <div style="display:flex;gap:15px;align-items:flex-start;background:var(--mt-app-bg);border:1px solid var(--mt-border);border-radius:14px;padding:20px 22px;"><span style="width:42px;height:42px;border-radius:11px;background:rgba(35,178,173,0.12);color:var(--mt-secondary);display:flex;align-items:center;justify-content:center;flex-shrink:0;"><svg width="21" height="21" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><path d="M20 13c0 5-3.5 7.5-7.66 8.95a1 1 0 0 1-.67-.01C7.5 20.5 4 18 4 13V6a1 1 0 0 1 1-1c2 0 4.5-1.2 6.24-2.72a1.17 1.17 0 0 1 1.52 0C14.51 3.81 17 5 19 5a1 1 0 0 1 1 1z"></path></svg></span><div><h4 style="font-size:16.5px;font-weight:600;color:var(--mt-primary);margin:0 0 4px;">Funeral-related providers</h4><p style="font-size:12.5px;line-height:1.55;color:var(--mt-ink);margin:0;">Costs and services connected to the funeral.</p></div></div> 467 <div style="display:flex;gap:15px;align-items:flex-start;background:var(--mt-app-bg);border:1px solid var(--mt-border);border-radius:14px;padding:20px 22px;"><span style="width:42px;height:42px;border-radius:11px;background:rgba(35,178,173,0.12);color:var(--mt-secondary);display:flex;align-items:center;justify-content:center;flex-shrink:0;"><svg width="21" height="21" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><path d="M16 21v-2a4 4 0 0 0-4-4H6a4 4 0 0 0-4 4v2"></path><circle cx="9" cy="7" r="4"></circle><path d="M22 21v-2a4 4 0 0 0-3-3.87"></path><path d="M16 3.13a4 4 0 0 1 0 7.75"></path></svg></span><div><h4 style="font-size:16.5px;font-weight:600;color:var(--mt-primary);margin:0 0 4px;">Other significant relationships</h4><p style="font-size:12.5px;line-height:1.55;color:var(--mt-ink);margin:0;">People closely connected to the person who has died.</p></div></div> 468 </div> 469 </div> 470 </section> 471 472 <!-- ============ CREDIBILITY BAND ============ --> 473 <section style="background:var(--mt-footer-bg);padding:74px 0;"> 474 <div style="max-width:1180px;margin:0 auto;padding:0 32px;"> 475 <h2 style="text-align:center;font:600 clamp(26px,3vw,38px)/1.16 var(--font-heading);letter-spacing:-0.3px;color:#fff;margin:0 0 8px;">Trusted to handle life's hardest admin</h2> 476 <p style="text-align:center;font-size:15px;line-height:1.6;color:rgba(255,255,255,0.72);margin:0 auto 46px;max-width:580px;">New Zealand's leading death notification service, operating in partnership with government.</p> 477 <div style="display:grid;grid-template-columns:repeat(auto-fit,minmax(min(200px,100%),1fr));gap:30px;"> 478 <div style="text-align:center;"> 479 <div style="font:800 clamp(38px,5vw,56px)/1 var(--font-heading);color:#2BB7C4;letter-spacing:-1px;">2018</div> 480 <div style="font-size:15px;color:rgba(255,255,255,0.82);margin-top:10px;line-height:1.4;">the year we started<br>helping New Zealanders close estates</div> 481 </div> 482 <div style="text-align:center;"> 483 <div style="font:800 clamp(38px,5vw,56px)/1 var(--font-heading);color:#2BB7C4;letter-spacing:-1px;">35,000+</div> 484 <div style="font-size:15px;color:rgba(255,255,255,0.82);margin-top:10px;line-height:1.4;">estates assisted<br>through myTrove</div> 485 </div> 486 <div style="text-align:center;"> 487 <div style="font:800 clamp(38px,5vw,56px)/1 var(--font-heading);color:#2BB7C4;letter-spacing:-1px;">200+</div> 488 <div style="font-size:15px;color:rgba(255,255,255,0.82);margin-top:10px;line-height:1.4;">verified organisations<br>on the platform</div> 489 </div> 490 <div style="text-align:center;"> 491 <div style="font:800 clamp(38px,5vw,56px)/1 var(--font-heading);color:#2BB7C4;letter-spacing:-1px;">100%</div> 492 <div style="font-size:15px;color:rgba(255,255,255,0.82);margin-top:10px;line-height:1.4;">free for families<br>& individuals</div> 493 </div> 494 </div> 495 </div> 496 </section> 497 498 <!-- ============ WHO WE ARE ============ --> 499 <section id="who-we-are" style="background:var(--mt-app-bg);padding:88px 0;"> 500 <div style="max-width:1180px;margin:0 auto;padding:0 32px;display:grid;grid-template-columns:repeat(auto-fit,minmax(min(330px,100%),1fr));gap:56px;align-items:center;"> 501 <div> 502 <p style="font-size:11px;font-weight:700;letter-spacing:1.6px;text-transform:uppercase;color:var(--mt-secondary);margin:0 0 14px;">Who we are</p> 503 <h2 style="font:600 clamp(28px,3.2vw,40px)/1.14 var(--font-heading);letter-spacing:-0.3px;color:var(--mt-primary);margin:0;">A trusted New Zealand service, working with government</h2> 504 <p style="font-size:15px;line-height:1.7;color:var(--mt-ink);margin:20px 0 0;">myTrove is a New Zealand company that works alongside government agencies and private-sector organisations to make death notification simpler. Through myTrove Notify, people can notify many organisations in one place; through myTrove Planner, they can prepare ahead of time.</p> 505 <p style="font-size:15px;line-height:1.7;color:var(--mt-ink);margin:14px 0 0;">We've supported New Zealand families for 8 years and assisted more than 35,000 estates â always with privacy, care and verification using government-held death registry information.</p> 506 <a href="about.html" style="display:inline-flex;align-items:center;gap:9px;min-height:52px;
506padding:13px 26px;line-height:1.3;text-align:center;margin-top:26px;background:var(--mt-primary);color:#fff;border-radius:999px;font-size:14px;font-weight:600;letter-spacing:1px;text-transform:uppercase;transition:background .15s ease;" style-hover="background:var(--mt-primary-hover);">Learn more about us <svg width="17" height="17" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2.2" stroke-linecap="round" stroke-linejoin="round"><path d="M5 12h14"></path><path d="m12 5 7 7-7 7"></path></svg></a> 507 </div> 508 <div style="display:flex;flex-direction:column;gap:14px;"> 509 <div style="display:flex;gap:15px;align-items:flex-start;background:#fff;border:1px solid var(--mt-border);border-radius:14px;padding:22px 24px;box-shadow:var(--shadow-card);"><span style="width:46px;height:46px;border-radius:12px;background:rgba(35,178,173,0.12);color:var(--mt-secondary);display:flex;align-items:center;justify-content:center;flex-shrink:0;"><svg width="23" height="23" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><path d="M4 22V4a2 2 0 0 1 2-2h8a2 2 0 0 1 2 2v18"></path><path d="M2 22h20"></path><path d="M14 9h2"></path><path d="M8 9h2"></path><path d="M8 13h2"></path><path d="M14 13h2"></path></svg></span><div><h4 style="font-size:16.5px;font-weight:600;color:var(--mt-primary);margin:0 0 4px;">A New Zealand company</h4><p style="font-size:12.5px;line-height:1.55;color:var(--mt-ink);margin:0;">Built here, for New Zealanders.</p></div></div> 510 <div style="display:flex;gap:15px;align-items:flex-start;background:#fff;border:1px solid var(--mt-border);border-radius:14px;padding:22px 24px;box-shadow:var(--shadow-card);"><span style="width:46px;height:46px;border-radius:12px;background:rgba(35,178,173,0.12);color:var(--mt-secondary);display:flex;align-items:center;justify-content:center;flex-shrink:0;"><svg width="23" height="23" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><path d="m12 14 4-4"></path><path d="M3.34 19a10 10 0 1 1 17.32 0"></path></svg></span><div><h4 style="font-size:16.5px;font-weight:600;color:var(--mt-primary);margin:0 0 4px;">Working with government</h4><p style="font-size:12.5px;line-height:1.55;color:var(--mt-ink);margin:0;">Verified using government-held death registry information.</p></div></div> 511 <div style="display:flex;gap:15px;align-items:flex-start;background:#fff;border:1px solid var(--mt-border);border-radius:14px;padding:22px 24px;box-shadow:var(--shadow-card);"><span style="width:46px;height:46px;border-radius:12px;background:rgba(35,178,173,0.12);color:var(--mt-secondary);display:flex;align-items:center;justify-content:center;flex-shrink:0;"><svg width="23" height="23" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><rect width="18" height="11" x="3" y="11" rx="2" ry="2"></rect><path d="M7 11V7a5 5 0 0 1 10 0v4"></path></svg></span><div><h4 style="font-size:16.5px;font-weight:600;color:var(--mt-primary);margin:0 0 4px;">Private & secure by design</h4><p style="font-size:12.5px;line-height:1.55;color:var(--mt-ink);margin:0;">Encryption and government-trusted verification.</p></div></div> 512 </div> 513 </div> 514 </section> 515 516 <!-- ============ MYTROVE PLANNER ============ --> 517 <section id="planner" style="background:#fff;padding:88px 0;"> 518 <div style="max-width:1180px;margin:0 auto;padding:0 32px;display:grid;grid-template-columns:repeat(auto-fit,minmax(min(330px,100%),1fr));gap:56px;align-items:center;"> 519 <div style="width:100%;height:440px;border-radius:20px;overflow:hidden;box-shadow:var(--shadow-card);"> 520 <img id="mytrove-planner-photo" src="assets/homepage-planner-section.jpg" alt="Plan ahead with myTrove Planner" style="width:100%;height:100%;object-fit:cover;display:block;"> 521 </div> 522 <div> 523 <p style="font-size:11px;font-weight:700;letter-spacing:1.6px;text-transform:uppercase;color:var(--mt-secondary);margin:0 0 14px;">Plan ahead · myTrove Planner</p> 524 <h2 style="font:600 clamp(28px,3.2vw,40px)/1.14 var(--font-heading);letter-spacing:-0.3px;color:var(--mt-primary);margin:0;">Take the weight off the people you love</h2> 525 <p style="font-size:15px;line-height:1.7;color:var(--mt-ink);margin:20px 0 0;">myTrove Planner lets you record the information that will be needed to efficie
525ntly close your estate in advance â privately and securely. So when the time comes, the people you love aren't left guessing.</p> 526 <ul style="list-style:none;margin:24px 0 0;padding:0;display:flex;flex-direction:column;gap:13px;"> 527 <li style="display:flex;gap:12px;align-items:center;"><span style="width:24px;height:24px;border-radius:50%;background:rgba(35,178,173,0.16);color:var(--mt-secondary);display:flex;align-items:center;justify-content:center;flex-shrink:0;"><svg width="14" height="14" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2.6" stroke-linecap="round" stroke-linejoin="round"><path d="M20 6 9 17l-5-5"></path></svg></span><span style="font-size:16px;color:var(--mt-ink);">Store information about your accounts, assets and contacts in one place</span></li> 528 <li style="display:flex;gap:12px;align-items:center;"><span style="width:24px;height:24px;border-radius:50%;background:rgba(35,178,173,0.16);color:var(--mt-secondary);display:flex;align-items:center;justify-content:center;flex-shrink:0;"><svg width="14" height="14" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2.6" stroke-linecap="round" stroke-linejoin="round"><path d="M20 6 9 17l-5-5"></path></svg></span><span style="font-size:16px;color:var(--mt-ink);">Nominate a trusted person</span></li> 529 <li style="display:flex;gap:12px;align-items:center;"><span style="width:24px;height:24px;border-radius:50%;background:rgba(35,178,173,0.16);color:var(--mt-secondary);display:flex;align-items:center;justify-content:center;flex-shrink:0;"><svg width="14" height="14" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2.6" stroke-linecap="round" stroke-linejoin="round"><path d="M20 6 9 17l-5-5"></path></svg></span><span style="font-size:16px;color:var(--mt-ink);">Record your final wishes, your way</span></li> 530 </ul> 531 <p style="font-size:14.5px;line-height:1.6;color:var(--mt-primary);font-weight:600;margin:24px 0 0;">Don't leave it too late â make it easier for the people you love by starting your planning today.</p> 532 <a href="planning-ahead.html" style="display:inline-flex;align-items:center;gap:9px;min-height:52px;padding:13px 26px;line-height:1.3;text-align:center;margin-top:20px;background:var(--mt-primary);color:#fff;border-radius:999px;font-size:14px;font-weight:600;letter-spacing:1px;text-transform:uppercase;transition:background .15s ease;" style-hover="background:var(--mt-primary-hover);">Explore myTrove Planner <svg width="17" height="17" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2.2" stroke-linecap="round" stroke-linejoin="round"><path d="M5 12h14"></path><path d="m12 5 7 7-7 7"></path></svg></a> 533 </div> 534 </div> 535 </section> 536 537 <!-- ============ TESTIMONIALS ============ --> 538 <section style="background:var(--mt-app-bg);padding:88px 0;"> 539 <div style="max-width:1180px;margin:0 auto;padding:0 32px;"> 540 <div style="text-align:center;max-width:680px;margin:0 auto 48px;"> 541 <p style="font-size:11px;font-weight:700;letter-spacing:1.6px;text-transform:uppercase;color:var(--mt-secondary);margin:0 0 14px;">What people tell us</p> 542 <h2 style="font:600 clamp(28px,3.2vw,40px)/1.12 var(--font-heading);letter-spacing:-0.3px;color:var(--mt-primary);margin:0;">Families, lawyers and organisations, in their own words</h2> 543 </div> 544 <div style="display:grid;grid-template-columns:repeat(auto-fit,minmax(min(300px,100%),1fr));gap:24px;"> 545 <div style="background:#fff;border:1px solid var(--mt-border);border-radius:16px;padding:30px;box-shadow:var(--shadow-card);"> 546 <svg width="26" height="26" viewBox="0 0 24 24" fill="var(--mt-secondary)" opacity="0.18" style="margin-bottom:12px;"><path d="M9.5 7C6.5 7 4 9.5 4 12.7c0 2.6 1.7 4.3 3.9 4.3.2 2.3-1.4 3.7-3.4 4l.4 1.5c3.4-.4 6-2.7 6-6.7C10.9 12 9 10.4 6.9 10.4c.4-1.7 2-3.1 3.6-3.4L9.5 7Zm10 0c-3 0-5.5 2.5-5.5 5.7 0 2.6 1.7 4.3 3.9 4.3.2 2.3-1.4 3.7-3.4 4l.4 1.5c3.4-.4 6-2.7 6-6.7 0-4.5-1.9-6.1-4-6.1.4-1.7 2-3.1 3.6-3.4L19.5 7Z"></path></svg> 547 <p style="font-size:14px;line-height:1.6;color:var(--mt-ink);margin:0 0 18px;">myTrove meant I only had to explain what happened once. That mattered more than I expected.</p> 548 <p style="font-size:12px;font-weight:600;color:var(--mt-primary);margin:0;">A daughter, Auckland</p> 549 </div> 550 <div style="background:#fff;border:1px solid var(--mt-border);border-radius:16px;padding:30px;box-shadow:var(--shadow-card);"> 551 <svg width="26" height="26" viewBox="0 0 24 24" fill="var(--mt-secondary)" opacity="0.18" style="margin-bottom:12px;"><path d="M9.5 7C6.5 7 4 9.5 4 12.7c0 2.6 1.7 4.3 3.9 4.3.2 2.3-1.4 3.7-3.4 4l.4 1.5c3.4-.4 6-2.7 6-6.7C10.9 12 9 10.4 6.9 10.4c.4-1.7 2-3.1 3.6-3.4L9.5 7Zm10 0c-3 0-5.5 2.5-5.5 5.7 0 2.6 1.7 4.3 3.9 4.3.2 2.3-1.4 3.7-3.4 4l.4 1.5c3.4-.4 6-2.7 6-6.7 0-4.5-1.9-6.1-4-6.1.4-1.7 2-3.1 3.6-3.4L19.5 7Z"></path></svg> 552 <p style="font-size:14px;line-height:1.6;color:var(--mt-ink);margin:0 0 18px;">We started the notification the same week, before the death certificate even arr
552ived. It took the pressure off.</p> 553 <p style="font-size:12px;font-weight:600;color:var(--mt-primary);margin:0;">An executor, Wellington</p> 554 </div> 555 <div style="background:#fff;border:1px solid var(--mt-border);border-radius:16px;padding:30px;box-shadow:var(--shadow-card);"> 556 <svg width="26" height="26" viewBox="0 0 24 24" fill="var(--mt-secondary)" opacity="0.18" style="margin-bottom:12px;"><path d="M9.5 7C6.5 7 4 9.5 4 12.7c0 2.6 1.7 4.3 3.9 4.3.2 2.3-1.4 3.7-3.4 4l.4 1.5c3.4-.4 6-2.7 6-6.7C10.9 12 9 10.4 6.9 10.4c.4-1.7 2-3.1 3.6-3.4L9.5 7Zm10 0c-3 0-5.5 2.5-5.5 5.7 0 2.6 1.7 4.3 3.9 4.3.2 2.3-1.4 3.7-3.4 4l.4 1.5c3.4-.4 6-2.7 6-6.7 0-4.5-1.9-6.1-4-6.1.4-1.7 2-3.1 3.6-3.4L19.5 7Z"></path></svg> 557 <p style="font-size:14px;line-height:1.6;color:var(--mt-ink);margin:0 0 18px;">Being able to update the notification as new information came in made an impossible week feel manageable.</p> 558 <p style="font-size:12px;font-weight:600;color:var(--mt-primary);margin:0;">A family member, Christchurch</p> 559 </div> 560 </div> 561 </div> 562 </section> 563 564 <!-- ============ FAQ ============ --> 565 <section id="faq" style="background:var(--mt-app-bg);padding:88px 0;"> 566 <div style="max-width:820px;margin:0 auto;padding:0 32px;"> 567 <div style="text-align:center;margin-bottom:46px;"> 568 <p style="font-size:11px;font-weight:700;letter-spacing:1.6px;text-transform:uppercase;color:var(--mt-secondary);margin:0 0 14px;">Questions & answers</p> 569 <h2 style="font:600 clamp(28px,3.2vw,40px)/1.12 var(--font-heading);letter-spacing:-0.3px;color:var(--mt-primary);margin:0;">Questions families often ask</h2> 570 </div> 571 <div style="display:flex;flex-direction:column;gap:14px;"> 572 <details class="mt-faq" style="background:#fff;border:1px solid var(--mt-border);border-radius:12px;overflow:hidden;"> 573 <summary style="display:flex;align-items:center;justify-content:space-between;gap:16px;padding:22px 24px;cursor:pointer;"> 574 <span style="font-size:17px;font-weight:600;color:var(--mt-primary);">Is myTrove free to use?</span> 575 <span class="mt-faq-sign" style="width:30px;height:30px;border-radius:50%;background:rgba(35,178,173,0.12);color:var(--mt-secondary);display:flex;align-items:center;justify-content:center;font-size:21px;font-weight:400;flex-shrink:0;line-height:1;"></span> 576 </summary> 577 <div style="padding:0 24px 24px;font-size:16px;line-height:1.65;color:var(--mt-ink);">Yes. myTrove Notify is a free service supported by the Department of Internal Affairs | Te Tari Taiwhenua. There is no cost to notify organisations of a death.</div> 578 </details> 579 <details class="mt-faq" style="background:#fff;border:1px solid var(--mt-border);border-radius:12px;overflow:hidden;"> 580 <summary style="display:flex;align-items:center;justify-content:space-between;gap:16px;padding:22px 24px;cursor:pointer;"> 581 <span style="font-size:17px;font-weight:600;color:var(--mt-primary);">Do I need a death certificate to begin?</span> 582 <span class="mt-faq-sign" style="width:30px;height:30px;border-radius:50%;background:rgba(35,178,173,0.12);color:var(--mt-secondary);display:flex;align-items:center;justify-content:center;font-size:21px;font-weight:400;flex-shrink:0;line-height:1;"></span> 583 </summary> 584 <div style="padding:0 24px 24px;font-size:16px;line-height:1.65;color:var(--mt-ink);">No. Because you're using myTrove, you don't need to supply an NZ death certificate. You can begin even before the death is fully registered â registration can take time, especially with a DIY funeral â and myTrove will manage the processing of your notification.</div> 585 </details> 586 <details class="mt-faq" style="background:#fff;border:1px solid var(--mt-border);border-radius:12px;overflow:hidden;"> 587 <summary style="display:flex;align-items:center;justify-content:space-between;gap:16px;padding:22px 24px;cursor:pointer;"> 588 <span style="font-size:17px;font-weight:600;color:var(--mt-primary);">Which organisations can I notify?</span>
589 <span class="mt-faq-sign" style="width:30px;height:30px;border-radius:50%;background:rgba(35,178,173,0.12);color:var(--mt-secondary);display:flex;align-items:center;justify-content:center;font-size:21px;font-weight:400;flex-shrink:0;line-height:1;"></span> 590 </summary> 591 <div style="padding:0 24px 24px;font-size:16px;line-height:1.65;color:var(--mt-ink);"> 592 <div>Banks and KiwiSaver providers, insurers, utilities, government agencies, membership and subscription-based organisations and more. You choose exactly which organisations to notify.</div> 593 <a href="participating-organisations.html" style="display:inline-flex;align-items:center;gap:7px;margin-top:14px;font-size:14.5px;font-weight:600;color:var(--mt-link);" style-hover="color:var(--mt-link-hover);">View all participating organisations <svg width="15" height="15" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2.2" stroke-linecap="round" stroke-linejoin="round"><path d="M5 12h14"></path><path d="m12 5 7 7-7 7"></path></svg></a> 594 </div> 595 </details> 596 <details class="mt-faq" style="background:#fff;border:1px solid var(--mt-border);border-radius:12px;overflow:hidden;"> 597 <summary style="display:flex;align-items:center;justify-content:space-between;gap:16px;padding:22px 24px;cursor:pointer;"> 598 <span style="font-size:17px;font-weight:600;color:var(--mt-primary);">How is my information kept safe?</span> 599 <span class="mt-faq-sign" style="width:30px;height:30px;border-radius:50%;background:rgba(35,178,173,0.12);color:var(--mt-secondary);display:flex;align-items:center;justify-content:center;font-size:21px;font-weight:400;flex-shrink:0;line-height:1;"></span> 600 </summary> 601 <div style="padding:0 24px 24px;font-size:16px;line-height:1.65;color:var(--mt-ink);">We have put in place industry standard security processes and controls to ensure your data is protected. Your data is encrypted in transit (TLS) and at rest, and held on secure servers in Australasia. Access to your data is strictly limited to you and the people you choose to nominate. We never sell your information, and it is only ever used to process the notifications you ask us to make.</div> 602 </details> 603 <details class="mt-faq" style="background:#fff;border:1px solid var(--mt-border);border-radius:12px;overflow:hidden;"> 604 <summary style="display:flex;align-items:center;justify-content:space-between;gap:16px;padding:22px 24px;cursor:pointer;"> 605 <span style="font-size:17px;font-weight:600;color:var(--mt-primary);">What if I had a relationship with the deceased and they owe me money?</span> 606 <span class="mt-faq-sign" style="width:30px;height:30px;border-radius:50%;background:rgba(35,178,173,0.12);color:var(--mt-secondary);display:flex;align-items:center;justify-content:center;font-size:21px;font-weight:400;flex-shrink:0;line-height:1;"></span> 607 </summary> 608 <div style="padding:0 24px 24px;font-size:16px;line-height:1.65;color:var(--mt-ink);">If you're a creditor â someone to whom the person who died owed money â you can use the myTrove notification process to notify the estate and begin your claim. Provide as much detail as you can; you can notify with or without account details and add more as the estate is settled.</div> 609 </details> 610 <details class="mt-faq" style="background:#fff;border:1px solid var(--mt-border);border-radius:12px;overflow:hidden;"> 611 <summary style="display:flex;align-items:center;justify-content:space-between;gap:16px;padding:22px 24px;cursor:pointer;"> 612 <span style="font-size:17px;font-weight:600;color:var(--mt-primary);">Can I plan ahead for myself?</span> 613 <span class="mt-faq-sign" style="width:30px;height:30px;border-radius:50%;background:rgba(35,178,173,0.12);color:var(--mt-secondary);display:flex;align-items:center;justify-content:center;font-size:21px;font-weight:400;flex-shrink:0;line-height:1;"></span> 614 </summary> 615 <div style="padding:0 24px 24px;font-size:16px;line-height:1.65;color:var(--mt-ink);"> 616 <div>Yes. myTrove Planner lets you record your estate, key contacts and final wishes in advance, so your family isn't left guessing later.</div> 617 <a href="planning-ahead.html" style="display:inline-flex;align-items:center;gap:7px;margin-top:14px;font-size:14.5px;font-weight:600;color:var(--mt-link);" style-hover="color:var(--mt-link-hover);">Explore myTrove Planner <svg width="15" height="15" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2.2" stroke-linecap="round" stroke-linejoin="round"><path d="M5 12h14"></path><path d="m12 5 7 7-7 7"></path></svg></a> 618 </div> 619 </details> 620 </div> 621 </div> 622 </section> 623 624 <!-- ============ FOOTER ============ --> 625 <footer style="background:#10313C;color:rgba(255,255,255,0.72);"> 626 <div style="max-width:1180px;margin:0 auto;padding:56px 32px 0;"> 627 <div style="display:flex;flex-wrap:wrap;align-items:flex-start;justify-content:space-between;gap:24px 40px;"> 628 <div style="min-width:0;"> 629 <a href="/" style="display:inline-block;margin-bottom:16px;background:#fff;padding:8px 14px;border-radius:10px;
629" style-hover="opacity:0.85;"><img src="assets/mytrove-logo.png" alt="myTrove" style="height:40px;width:auto;display:block;"></a> 630 <p style="font-size:13px;line-height:1.6;color:rgba(255,255,255,0.7);margin:0;max-width:560px;">A single, secure place to notify organisations of a death â and to plan ahead for the people you love.</p> 631 </div> 632 <div style="display:flex;flex-direction:column;align-items:flex-start;gap:12px;flex-shrink:0;"> 633 <span style="font-size:11.5px;font-weight:700;letter-spacing:1.6px;text-transform:uppercase;color:#3FC3EE;">Supported by</span> 634 <img loading="lazy" src="assets/dia-logo-white-sm.png" alt="Department of Internal Affairs â Te Tari Taiwhenua" style="height:58px;width:auto;max-width:100%;display:block;"> 635 </div> 636 </div> 637 <div style="margin-top:40px;display:grid;grid-template-columns:repeat(auto-fit,minmax(min(150px,100%),1fr));gap:14px 44px;font-size:14.5px;"> 638 <div style="display:flex;flex-direction:column;gap:13px;"> 639 <a href="for-families.html" style="color:rgba(255,255,255,0.74);" style-hover="color:#3FC3EE;">For Families</a> 640 <a href="for-lawyers.html" style="color:rgba(255,255,255,0.74);" style-hover="color:#3FC3EE;">For Lawyers</a> 641 <a href="for-organisations.html" style="color:rgba(255,255,255,0.74);" style-hover="color:#3FC3EE;">For Organisations</a> 642 </div> 643 <div style="display:flex;flex-direction:column;gap:13px;"> 644 <a href="planning-ahead.html" style="color:rgba(255,255,255,0.74);" style-hover="color:#3FC3EE;">Planning Ahead</a> 645 <a href="participating-organisations.html" style="color:rgba(255,255,255,0.74);" style-hover="color:#3FC3EE;">Participating Organisations</a> 646 <a href="resources.html" style="color:rgba(255,255,255,0.74);" style-hover="color:#3FC3EE;">Resources</a> 647 </div> 648 <div style="display:flex;flex-direction:column;gap:13px;"> 649 <a href="contact-us.html" style="color:rgba(255,255,255,0.74);" style-hover="color:#3FC3EE;">Contact Us</a> 650 <a href="about.html" style="color:rgba(255,255,255,0.74);" style-hover="color:#3FC3EE;">About</a> 651 </div> 652 </div> 653 <div style="height:1px;background:rgba(255,255,255,0.16);margin:44px 0 0;"></div>
654 <div style="padding:22px 0 30px;display:flex;flex-wrap:wrap;align-items:center;justify-content:space-between;gap:14px;"> 655 <span style="font-size:13px;color:rgba(255,255,255,0.55);">© 2026 All Rights Reserved by myTrove</span> 656 <div style="display:flex;flex-wrap:wrap;gap:24px;font-size:13px;"> 657 <a href="privacy-policy.html" style="color:rgba(255,255,255,0.66);" style-hover="color:#fff;">Privacy</a> 658 <a href="terms-of-use.html" style="color:rgba(255,255,255,0.66);" style-hover="color:#fff;">Terms of Use</a> 659 <a href="disclosure.html" style="color:rgba(255,255,255,0.66);" style-hover="color:#fff;">Disclosure</a> 660 </div> 661 </div> 662 </div> 663 </footer> 664 665</div> 666</x-dc>
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