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251 252 <main id="main-content" class="main-content"> 253 254 <div class="container com-content-article-outer has-pb-9"> 255 <div class="row align-items-start"> 256 <div class="col-12 col-md-8 bcc-has-sidebar"> 257 <div class="com-content-article has-pb-1 item-page" itemscope itemtype="https://schema.org/Article"> 258 <meta itemprop="inLanguage" content="en-GB"> 259 260 261 <div class="page-header container has-pt-7"> 262 <h1 itemprop="headline"> 263 Contact Bristol City Council </h1> 264 </div> 265 266 267 268 269 270 <div itemprop="articleBody" class="com-content-article__body"> 271 <div class="bfeditor_area_row container cols_1"><div class="bfeditor_area_row_inner row"><div class="bfeditor_area col first last"><div class="snippet_element" data-key="plain_text" data-type="plain_text.html"><div class="field_1"><p class="lead">You can order most services, pay for things, and find information quickly and easily on this website.</p> 272<p>Visit our <a href="/">homepage</a> to find the service you want.</p> 273<h2>Can't find what you want online?</h2> 274<h3>Ask Briz</h3> 275<p>Call 0117 922 3888, or select the âAsk Briz' button on the right of this page.</p> 276<h3>In person</h3> 277<p>You can visit our <a href="/contact/citizen-service-point">Citizen Service Point</a>.</p> 278<h3>Write to us</h3> 279<p>If you need to get in touch:</p> 280<ul> 281<li><a href="https://digital.bristol.gov.uk/contact/contact-citizen-services">contact Citizen Services</a></li> 282<li>write to Bristol City Council, PO Box 3399, Bristol BS1 9NE</li> 283</ul> 284<h2>Accessibility: for Deaf people only</h2> 285<p>Contact us using a BSL interpreter or by using Textphone, Texmee, or Relay UK Service.</p> 286<ul> 287<li><a href="/residents/people-and-communities/translation-and-interpreting/signvideo-bsl-interpreting-service-for-deaf-people">Sign Video BSL interpreting</a>: Monday to Friday, 9am to 5pm, you'll need a computer or laptop with a webcam, tablet or smartphone and a broadband connection or a 4G or 5G data plan on your mobile device</li> 288<li><a href="https://www.relayuk.bt.com/relay-uk-services/relay-uk-app.html">RelayUK app</a> for your smartphone or computer </li> 289</ul> 290<hr> 291<h2>
291Emergencies</h2> 292<p>Only call one of these numbers in a genuine emergency.</p> 293<ul> 294<li>For urgent child protection notifications only and if you need a same day response, call 0117 903 6444.</li> 295<li>Report suspected abuse of an adult, visit <a href="/residents/social-care-and-health/adults-and-older-people/report-suspected-abuse">Safeguarding adults at risk</a>.</li> 296<li>At risk of being homeless, visit us at our <a href="/contact/citizen-service-point">Citizen Service Point</a> or call the Emergency Duty Team on 01454 615 165, outside of working hours</li> 297<li>Report an emergency repair in a council home or communal area in a block of flats: call 0117 922 2200 (or 0117 922 2050 from 6pm to 8.30am).</li> 298<li>Report a dangerous structure: call 0117 922 3000 and choose the Building Regulations option (or 0117 922 2050 outside of working hours).</li> 299<li>Report an issue with a road, footpath or other highway structure that's likely to cause an accident or injury: call 0117 922 2100, Monday to Friday, 8.30am to 6pm (or 0117 922 2050, all other times).</li> 300</ul> 301<hr> 302<h2>Press, public relations and media (PR)</h2> 303<p>Email press enquiries: <a href="mailto:[email protected]">[email protected]</a></p> 304<p>For press only: out of hours enquiries, call 07467 335790.</p> 305<p><a href="https://news.bristol.gov.uk/">Newsroom</a> </p> 306<hr> 307<h2>Complaints, comments and compliments</h2> 308<p>See our <a href="/contact/complaints-and-feedback">complaints and feedback</a> pages.</p> 309<hr> 310<h2>General enquiries (main switchboard)</h2> 311<p>Call: 0117 922 2000</p> 312<p>Phone lines are open 8.30am to 5pm Monday to Thursday, 8.30am to 4.30pm Friday.</p> 313<p>Some services are experiencing longer waiting times. It may be quicker to find the service you need from our <a href="/">homepage</a>.</p></div></div></div></div></div> </div> 314 315 316 </div> 317 318 </div> 319 <div class="col-12 col-md-4"> 320 321 <div class="moduletable"> 322 323 324<ul class="bcc-side-menu child_open has-pt-7"> 325<li class="bcc-side-menu__item item-136 bcc-side-menu__selected current active deeper parent"><a href="/contact" aria-current="page">Contact</a><ul class="mod-menu__sub list-unstyled small"><li class="bcc-side-menu__item item-1293"><a href="/contact/citizen-service-point" >Citizen Service Point</a></li><li class="bcc-side-menu__item item-1296 parent"><a href="/contact/reporting-fraud" >Reporting fraud</a></li><li class="bcc-side-menu__item item-1332 parent"><a href="/contact/complaints-and-feedback" >Complaints and feedback</a></li><li class="bcc-side-menu__item item-1413"><a href="/contact/be-kind-to-our-staff" >Be kind to our staff</a></li></ul></li></ul> 326</div> 327 328 329 330 </div> 331 </div> 332 </div> 333 334 335 <div class="moduletable"> 336 <section class="page-feedback-block"> 337 <div class="bg-slate has-m-0"> 338 <div class="container"> 339 <div class="has-py-4 has-py-md-6"> 340 <a 341 class="button secondary has-m-0" 342 href="https://digital.bristol.gov.uk/about-our-website/website-feedback?referrerUrl=https://www.bristol.gov.uk/contact" 343 role="button" 344 rel="noopener noreferrer"> 345 Tell us about a problem with a form, page or account </a> 346 </div> 347 </div> 348</section></div> 349 350 </main> 351 352<footer class="footer site-footer bg-black has-p-4"> 353 <div class="container"> 354 <div class="footer-container"> 355 <nav class="footer-nav"> 356 <ul class="nav-items list-unstyled"> 357<li class="is-d-lg-flex item-136 current active parent"><a href="/contact" class="nav-link" aria-current="page">Contact</a></li><li class="is-d-lg-flex item-137"><a href="/contact/complaints-and-feedback" class="nav-link">Complaints and feedback</a></li><li class="is-d-lg-flex item-138"><a href="/council/about-our-website/cookies" class="nav-link">Cookies</a></li><li class="is-d-lg-flex item-139"><a href="/council/about-our-website/privacy" class="nav-link">Privacy</a></li><li class="is-d-lg-flex item-140"><a href="/council/about-our-website/website-accessibility" class="nav-link">Accessibility</a></li></ul> 358 359 </nav> 360 <div class="brand-container has-extra-brand"> 361 <a 362 class="brand" 363 href="/" 364 title="Go to the Bristol City Council homepage" 365 > 366 <div 367 role="img" 368 class="brand-img" 369 aria-label="Bristol City Council" 370 > 371 <img src="/images/General/Logos/BCC-logo-spot-white-text-dots.png#joomlaImage://local-images/General/Logos/BCC-logo-spot-white-text-dots.png?width=400&height=400" alt="Bristol City Council"> </div> 372 </a> 373 <div class="extra-brand"> 374 </div> 375 </div> 376 <div class="social-container"> 377 <div class="social-wrapper"> 378 <h2 class="social-visually-hidden">Social links</h2> 379 <p class="h4">Follow us:</p> 380 <ul class="social-items list-unstyled"> 381 <li> 382 <a href="http://www.facebook.com/BristolCouncil" 383 aria-label="Follow us on Facebook" rel="noopener noreferrer" 384 data-social-name="Facebook">Facebook</a> 385 </li> 386 <li> 387 <a href="http://www.twitter.com/bristolcouncil" 388 aria-label="Follow us on Twitter" rel="noopener noreferrer" 389 data-social-name="Twitter">Twitter</a> 390 </li> 391 <li> 392 <a href="http://www.youtube.com/bristolcitycouncil" 393 aria-label="Follow us on Youtube" rel="noopener noreferrer" 394 data-social-name="Youtube">Youtube</a> 395 </li> 396 <li> 397 <a href="https://nextdoor.co.uk/agency-detail/england/bristol/bristol-city-council/" 398 aria-label="Connect with us on Nextdoor" rel="noopener noreferrer" 399 data-social-name="Nextdoor">Nextdoor</a> 400 </li> 401 <li> 402 <a href="https://www.instagram.com/bristolcouncil" 403 aria-label="Follow us on Instagram" rel="noopener noreferrer" 404 data-social-name="Instagram">Instagram</a> 405 </li> 406 </ul> 407 </div> 408 </div> 409 <div class="copyright-container"> 410 <p><a href="/council/about-our-website/copyright-of-website-content">Copyright © 2026 Bristol City Council</a></p> 411 </div> 412 </div> 413 </div> 414</footer> 415 <meta data-copilotconfigurl="/templates/bcc/assets/js/webchat/config.json">
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