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6<link rel="profile" href="http://gmpg.org/xfn/11">
7<title>ASSISTANCE &#8211; SII</title>
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91<div class="elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-825bba2" data-id="825bba2" data-element_type="column">
92<div class="elementor-widget-wrap elementor-element-populated">
93<div class="elementor-element elementor-element-28488c8 elementor-widget elementor-widget-theme-site-logo elementor-widget-image" data-id="28488c8" data-element_type="widget" data-widget_type="theme-site-logo.default">
94<div class="elementor-widget-container">
95<a href="https://www.siib.fr">
96<img fetchpriority="high" width="500" height="318" src="https://www.siib.fr/wp-content/uploads/2019/04/logo-SII.jpg" class="attachment-full size-full wp-image-22" alt="" srcset="https://www.siib.fr/wp-content/uploads/2019/04/logo-SII.jpg 500w, https://www.siib.fr/wp-content/uploads/2019/04/logo-SII-300x191.jpg 300w" sizes="(max-width: 500px) 100v
96w, 500px" />				</a>
97</div>
98</div>
99</div>
100</div>
101<div class="elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-9b14d34" data-id="9b14d34" data-element_type="column">
102<div class="elementor-widget-wrap elementor-element-populated">
103<div class="elementor-element elementor-element-559cc45 elementor-widget elementor-widget-heading" data-id="559cc45" data-element_type="widget" data-widget_type="heading.default">
104<div class="elementor-widget-container">
105<h2 class="elementor-heading-title elementor-size-default">SIMPLIFIONS<br />
106LA VIE NUMÉRIQUE</h2>		</div>
107</div>
108</div>
109</div>
110<div class="elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-6176105" data-id="6176105" data-element_type="column">
111<div class="elementor-widget-wrap elementor-element-populated">
112<div class="elementor-element elementor-element-a309e44 elementor-search-form--skin-classic elementor-search-form--button-type-icon elementor-search-form--icon-search elementor-widget elementor-widget-search-form" data-id="a309e44" data-element_type="widget" data-settings="{&quot;skin&quot;:&quot;classic&quot;}" data-widget_type="search-form.default">
113<div class="elementor-widget-container">
114<search role="search">
115<form class="elementor-search-form" action="https://www.siib.fr" method="get">
116<div class="elementor-search-form__container">
117<label class="elementor-screen-only" for="elementor-search-form-a309e44">Rechercher </label>
118<input id="elementor-search-form-a309e44" placeholder="Tapez votre recherche" class="elementor-search-form__input" type="search" name="s" value="">
119<button class="elementor-search-form__submit" type="submit" aria-label="Rechercher ">
120<i aria-hidden="true" class="fas fa-search"></i>								<span class="elementor-screen-only">Rechercher </span>
121</button>
122</div>
123</form>
124</search>
125</div>
126</div>
127</div>
128</div>
129</div>
130</section>
131</div>
132</div>
133</div>
134</section>
135<section data-particle_enable="false" data-particle-mobile-disabled="false" class="elementor-section elementor-top-section elementor-element elementor-element-453cd5b elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="453cd5b" data-element_type="section">
136<div class="elementor-container elementor-column-gap-default">
137<div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7fa9bdd" data-id="7fa9bdd" data-element_type="column">
138<div class="elementor-widget-wrap elementor-element-populated">
139<div class="elementor-element elementor-element-63f7675 elementor-nav-menu__align-justify elementor-nav-menu--dropdown-tablet elementor-nav-menu__text-align-aside elementor-nav-menu--toggle elementor-nav-menu--burger elementor-widget elementor-widget-nav-menu" data-id="63f7675" data-element_type="widget" data-settings="{&quot;layout&quot;:&quot;horizontal&quot;,&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;&lt;i class=\&quot;fas fa-caret-down\&quot;&gt;&lt;\/i&gt;&quot;,&quot;library&quot;:&quot;fa-solid&quot;},&quot;toggle&quot;:&quot;burger&quot;}" data-widget_type="nav-menu.default">
140<div class="elementor-widget-container">
141<nav aria-label="Menu" class="elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-horizontal e--pointer-background e--animation-fade">
142<ul id="menu-1-63f7675" class="elementor-nav-menu"><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-home menu-item-has-children menu-item-47"><a href="https://www.siib.fr/" class="elementor-item">QUI SOMMES-NOUS ?</a>
143<ul class="sub-menu elementor-nav-menu--dropdown">
144<li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-home menu-item-68"><a href="https://www.siib.fr#presentation" class="elementor-sub-item elementor-item-anchor">Présentation</a></li>
145<li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-home menu-item-69"><a href="https://www.siib.fr#lesplus" class="elementor-sub-item elementor-item-anchor">Les + SII</a></li>
146<li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-home menu-item-70"><a href="https://www.siib.fr#chiffre" class="elementor-sub-item elementor-item-anchor">En chiffres</a></li>
147<li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-home menu-item-71"><a href="https://www.siib.fr#adherent" class="elementor-sub-item elementor-item-anchor">Adhérents et partenaires</a></li>
148<li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-home menu-item-72"><a href="https://www.siib.fr#comite" class="elementor-sub-item elementor-item-anchor">Comité syndical</a></li>
149<li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-home menu-item-73"><a href="https://www.siib.fr#statuts" class="elementor-sub-item elementor-item-anchor">Statuts</a></li>
150</ul>
151</li>
152<li class="missions menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-46">
152<a href="https://www.siib.fr/nos-missions/" class="elementor-item">NOS MISSIONS</a>
153<ul class="sub-menu elementor-nav-menu--dropdown">
154<li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-592"><a href="https://www.siib.fr/nos-missions#mission_sii" class="elementor-sub-item elementor-item-anchor">Les missions du SII</a></li>
155<li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-593"><a href="https://www.siib.fr/nos-missions#expertise" class="elementor-sub-item elementor-item-anchor">Expertise</a></li>
156<li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-594"><a href="https://www.siib.fr/nos-missions#services_applicatifs" class="elementor-sub-item elementor-item-anchor">Services applicatifs</a></li>
157<li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-595"><a href="https://www.siib.fr/nos-missions#services_accompagnement" class="elementor-sub-item elementor-item-anchor">Services d&rsquo;accompagnement</a></li>
158</ul>
159</li>
160<li class="infos menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-45"><a href="https://www.siib.fr/infos-utiles/" class="elementor-item">INFOS UTILES</a>
161<ul class="sub-menu elementor-nav-menu--dropdown">
162<li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-248"><a href="https://www.siib.fr/infos-utiles#nos-publications" class="elementor-sub-item elementor-item-anchor">Nos publications</a></li>
163<li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-247"><a href="https://www.siib.fr/infos-utiles#faq" class="elementor-sub-item elementor-item-anchor">FAQ</a></li>
164</ul>
165</li>
166<li class="contact menu-item menu-item-type-post_type menu-item-object-page menu-item-44"><a href="https://www.siib.fr/contact/" class="elementor-item">CONTACT</a></li>
167<li class="assistance menu-item menu-item-type-post_type menu-item-object-page current-menu-item page_item page-item-49 current_page_item menu-item-51"><a href="https://www.siib.fr/assistance/" aria-current="page" class="elementor-item elementor-item-active"><span class="dashicons dashicons-format-chat"></span>ASSISTANCE</a></li>
168</ul>			</nav>
169<div class="elementor-menu-toggle" role="button" tabindex="0" aria-label="Permuter le menu" aria-expanded="false">
170<i aria-hidden="true" role="presentation" class="elementor-menu-toggle__icon--open eicon-menu-bar"></i><i aria-hidden="true" role="presentation" class="elementor-menu-toggle__icon--close eicon-close"></i>			<span class="elementor-screen-only">Menu</span>
171</div>
172<nav class="elementor-nav-menu--dropdown elementor-nav-menu__container" aria-hidden="true">
173<ul id="menu-2-63f7675" class="elementor-nav-menu"><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-home menu-item-has-children menu-item-47"><a href="https://www.siib.fr/" class="elementor-item" tabindex="-1">QUI SOMMES-NOUS ?</a>
174<ul class="sub-menu elementor-nav-menu--dropdown">
175<li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-home menu-item-68"><a href="https://www.siib.fr#presentation" class="elementor-sub-item elementor-item-anchor" tabindex="-1">Présentation</a></li>
176<li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-home menu-item-69"><a href="https://www.siib.fr#lesplus" class="elementor-sub-item elementor-item-anchor" tabindex="-1">Les + SII</a></li>
177<li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-home menu-item-70"><a href="https://www.siib.fr#chiffre" class="elementor-sub-item elementor-item-anchor" tabindex="-1">En chiffres</a></li>
178<li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-home menu-item-71"><a href="https://www.siib.fr#adherent" class="elementor-sub-item elementor-item-anchor" tabindex="-1">Adhérents et partenaires</a></li>
179<li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-home menu-item-72"><a href="https://www.siib.fr#comite" class="elementor-sub-item elementor-item-anchor" tabindex="-1">Comité syndical</a></li>
180<li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-home menu-item-73"><a href="https://www.siib.fr#statuts" class="elementor-sub-item elementor-item-anchor" tabindex="-1">Statuts</a></li>
181</ul>
182</li>
183<li class="missions menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-46">
183<a href="https://www.siib.fr/nos-missions/" class="elementor-item" tabindex="-1">NOS MISSIONS</a>
184<ul class="sub-menu elementor-nav-menu--dropdown">
185<li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-592"><a href="https://www.siib.fr/nos-missions#mission_sii" class="elementor-sub-item elementor-item-anchor" tabindex="-1">Les missions du SII</a></li>
186<li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-593"><a href="https://www.siib.fr/nos-missions#expertise" class="elementor-sub-item elementor-item-anchor" tabindex="-1">Expertise</a></li>
187<li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-594"><a href="https://www.siib.fr/nos-missions#services_applicatifs" class="elementor-sub-item elementor-item-anchor" tabindex="-1">Services applicatifs</a></li>
188<li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-595"><a href="https://www.siib.fr/nos-missions#services_accompagnement" class="elementor-sub-item elementor-item-anchor" tabindex="-1">Services d&rsquo;accompagnement</a></li>
189</ul>
190</li>
191<li class="infos menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-45"><a href="https://www.siib.fr/infos-utiles/" class="elementor-item" tabindex="-1">INFOS UTILES</a>
192<ul class="sub-menu elementor-nav-menu--dropdown">
193<li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-248"><a href="https://www.siib.fr/infos-utiles#nos-publications" class="elementor-sub-item elementor-item-anchor" tabindex="-1">Nos publications</a></li>
194<li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-247"><a href="https://www.siib.fr/infos-utiles#faq" class="elementor-sub-item elementor-item-anchor" tabindex="-1">FAQ</a></li>
195</ul>
196</li>
197<li class="contact menu-item menu-item-type-post_type menu-item-object-page menu-item-44"><a href="https://www.siib.fr/contact/" class="elementor-item" tabindex="-1">CONTACT</a></li>
198<li class="assistance menu-item menu-item-type-post_type menu-item-object-page current-menu-item page_item page-item-49 current_page_item menu-item-51"><a href="https://www.siib.fr/assistance/" aria-current="page" class="elementor-item elementor-item-active" tabindex="-1"><span class="dashicons dashicons-format-chat"></span>ASSISTANCE</a></li>
199</ul>			</nav>
200</div>
201</div>
202</div>
203</div>
204</div>
205</section>
206<section data-particle_enable="false" data-particle-mobile-disabled="false" class="elementor-section elementor-top-section elementor-element elementor-element-5fba002 elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle" data-id="5fba002" data-element_type="section" data-settings="{&quot;background_background&quot;:&quot;classic&quot;}">
207<div class="elementor-container elementor-column-gap-default">
208<div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-60d1381" data-id="60d1381" data-element_type="column">
209<div class="elementor-widget-wrap elementor-element-populated">
210<section data-particle_enable="false" data-particle-mobile-disabled="false" class="elementor-section elementor-inner-section elementor-element elementor-element-7b88b88 elementor-section-height-min-height elementor-section-boxed elementor-section-height-default" data-id="7b88b88" data-element_type="section" data-settings="{&quot;background_background&quot;:&quot;classic&quot;}">
211<div class="elementor-container elementor-column-gap-default">
212<div class="elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-8c81652" data-id="8c81652" data-element_type="column" data-settings="{&quot;background_background&quot;:&quot;classic&quot;}">
213<div class="elementor-widget-wrap elementor-element-populated">
214<div class="elementor-element elementor-element-1d4c3dd elementor-view-default elementor-widget elementor-widget-icon" data-id="1d4c3dd" data-element_type="widget" data-widget_type="icon.default">
215<div class="elementor-widget-container">
216<div class="elementor-icon-wrapper">
217<a class="elementor-icon" href="#header">
218<i aria-hidden="true" class="fas fa-arrow-up"></i>			</a>
219</div>
220</div>
221</div>
222<div class="elementor-element elementor-element-f46e62c elementor-view-default elementor-widget elementor-widget-icon" data-id="f46e62c" data-element_type="widget" data-widget_type="icon.default">
223<div class="elementor-widget-container">
224<div class="elementor-icon-wrapper">
225<a class="elementor-icon" href="#footer">
226<i aria-hidden="true" class="fas fa-arrow-down"></i>			</a>
227</div>
228</div>
229</div>
230<div class="elementor-element elementor-element-e651221 elementor-view-default elementor-widget elementor-widget-icon" data-id="e651221" data-element_type="widget" data-widget_type="icon.default">
231<div class="elementor-widget-container">
232<div class="elementor-icon-wrapper">
233<a class="elementor-icon" href="">
234<i class="fa fa-print" aria-hidden="true"></i>
235</a>
236</div>
237</div>
238</div>
239</div>
240</div>
241</div>
242</section>
243</div>
244</div>
245</div>
246</section>
247</div>
248<main id="main" class="site-main" role="main">
249<header class="page-header">
250<h1 class="entry-title">ASSISTANCE</h1>
251</header>
252<div class="page-content">
253<div data-elementor-type="wp-post" data-elementor-id="49" class="elementor elementor-49" data-elementor-post-type="page">
254<section data-particle_enable="false" data-particle-mobile-disabled="false" class="elementor-section elementor-top-section elementor-element elementor-element-4411c4d6 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="4411c4d6" data-element_type="section" data-settings="{&quot;background_background&quot;:&quot;classic&quot;}">
255<div class="elementor-container elementor-column-gap-default">
256<div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2ea7846c" data-id="2ea7846c" data-element_type="column" data-settings="{&quot;background_background&quot;:&quot;classic&quot;}">
257<div class="elementor-widget-wrap elementor-element-populated">
258<div class="elementor-element elementor-element-dc28a33 elementor-widget elementor-widget-text-editor" data-id="dc28a33" data-element_type="widget" data-widget_type="text-editor.default">
259<div class="elementor-widget-container">
260<h2>Cette rubrique s’adresse à nos adhérents et partenaires qui ont besoin d’une assistance.</h2>						</div>
261</div>
262<div class="elementor-element elementor-element-eff0d8c elementor-widget elementor-widget-heading" data-id="eff0d8c" data-element_type="widget" id="presentation" data-widget_type="heading.default">
263<div class="elementor-widget-container">
264<h2 class="elementor-heading-title elementor-size-default">Technique</h2>		</div>
265</div>
266<section data-particle_enable="false" data-particle-mobile-disabled="false" class="elementor-section elementor-inner-section elementor-element elementor-element-dbec09f elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="dbec09f" data-element_type="section">
267<div class="elementor-container elementor-column-gap-no">
268<div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-1175c1a" data-id="1175c1a" data-element_type="column">
269<div class="elementor-widget-wrap elementor-element-populated">
270<div class="elementor-element elementor-element-c5ba490 elementor-align-left elementor-widget elementor-widget-button" data-id="c5ba490" data-element_type="widget" id="support_divers" data-widget_type="button.default">
271<div class="elementor-widget-container">
272<div class="elementor-button-wrapper">
273<a class="elementor-button elementor-button-link elementor-size-lg" href="#">
274<span class="elementor-button-content-wrapper">
275<span class="elementor-button-icon">
276<i aria-hidden="true" class="far fa-edit"></i>			</span>
277<span class="elementor-button-text">Formulaire de demande d'assistance technique</span>
278</span>
279</a>
280</div>
281</div>
282</div>
283<div class="elementor-element elementor-element-8adf507 elementor-widget elementor-widget-spacer" data-id="8adf507" data-element_type="widget" data-widget_type="spacer.default">
284<div class="elementor-widget-container">
285<div class="elementor-spacer">
286<div class="elementor-spacer-inner"></div>
287</div>
288</div>
289</div>
290<div class="elementor-element elementor-element-dc5520b elementor-widget elementor-widget-spacer" data-id="dc5520b" data-element_type="widget" data-widget_type="spacer.default">
291<div class="elementor-widget-container">
292<div class="elementor-spacer">
293<div class="elementor-spacer-inner"></div>
294</div>
295</div>
296</div>
297<div class="elementor-element elementor-element-887cdf8 elementor-align-left elementor-widget elementor-widget-button" data-id="887cdf8" data-element_type="widget" data-widget_type="button.default">
298<div class="elementor-widget-container">
299<div class="elementor-button-wrapper">
300<a class="elementor-button elementor-button-link elementor-size-sm elementor-animation-grow" href="https://www.siib.fr/wp-content/uploads/2019/10/support_sii.exe" target="_blank">
301<span class="elementor-button-content-wrapper">
302<span class="elementor-button-icon">
303<i aria-hidden="true" class="fab fa-windows"></i>			</span>
304<span class="elementor-button-text">Télécharger le fichier de prise en main à distance pour Windows</span>
305</span>
306</a>
307</div>
308</div>
309</div>
310<div class="elementor-element elementor-element-b787b80 elementor-widget elementor-widget-button" data-id="b787b80" data-element_type="widget" data-widget_type="button.default">
311<div class="elementor-widget-container">
312<div class="elementor-button-wrapper">
313<a class="elementor-button elementor-button-link elementor-size-sm elementor-animation-grow" href="https://download.teamviewer.com/download/version_12x/TeamViewer.dmg" target="_blank">
314<span class="elementor-button-content-wrapper">
315<span class="elementor-button-icon">
316<i aria-hidden="true" class="fab fa-apple"></i>			</span>
317<span class="elementor-button-text">Télécharger le fichier de prise en main à distance pour Mac          </span>
318</span>
319</a>
320</div>
321</div>
322</div>
323</div>
324</div>
325<div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-4024073" data-id="4024073" data-element_type="column">
326<div class="elementor-widget-wrap elementor-element-populated">
327<div class="elementor-element elementor-element-9bf167d elementor-widget elementor-widget-ee-popup" data-id="9bf167d" data-element_type="widget" data-settings="{&quot;popup_click_target&quot;:&quot;id&quot;,&quot;popup_type&quot;:&quot;template&quot;,&quot;popup_click_element_id&quot;:&quot;support_divers&quot;,&quot;popup_open&quot;:&quot;yes&quot;,&quot;refresh_widgets&quot;:&quot;yes&quot;,&quot;popup_animation&quot;:&quot;zoom-in&quot;,&quot;popup_preloader&quot;:&quot;yes&quot;,&quot;popup_fixed&quot;:&quot;yes&quot;,&quot;popup_close_on_bg&quot;:&quot;yes&quot;,&quot;popup_close_on_escape&quot;:&quot;yes&quot;,&quot;popup_trigger&quot;:&quot;click&quot;,&quot;popup_close_position&quot;:&quot;outside&quot;,&quot;popup_close_halign&quot;:&quot;right&quot;,&quot;popup_close_valign&quot;:&quot;top&quot;,&quot;popup_valign&quot;:&quot;middle&quot;}" data-widget_type="ee-popup.classic">
328<div class="elementor-widget-container">
329<div class="ee-popup ee-popup--trigger-id" id="popup-9bf167d">
330<a class="ee-popup__trigger ee-popup__trigger--click" href="#ee_popup__trigger-9bf167d" data-trigger-id="support_divers"></a>
331<div class="ee-popup__content zoom-anim-dialog mfp-hide mfp-with-anim" id="ee_popup__trigger-9bf167d">
332<div class="ee-popup__content__body"><div class="elementor-template">		<div data-elementor-type="section" data-elementor-id="396" class="elementor elementor-396" data-elementor-post-type="elementor_library">
333<section data-particle_enable="false" data-particle-mobile-disabled="false" class="elementor-section elementor-top-section elementor-element elementor-element-3fd0855 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="3fd0855" data-element_type="section">
334<div class="elementor-container elementor-column-gap-default">
335<div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f731ee4" data-id="f731ee4" data-element_type="column">
336<div class="elementor-widget-wrap elementor-element-populated">
337<div class="elementor-element elementor-element-ebf2d95 elementor-widget elementor-widget-text-editor" data-id="ebf2d95" data-element_type="widget" data-widget_type="text-editor.default">
338<div class="elementor-widget-container">
339<p>Envoyer votre courriel à : <a href="mailto:[email protected]">
339[email protected]</a></p>						</div>
340</div>
341</div>
342</div>
343</div>
344</section>
345</div>
346</div></div>							</div>
347</div>		</div>
348</div>
349<div class="elementor-element elementor-element-c32e8c1 elementor-widget elementor-widget-spacer" data-id="c32e8c1" data-element_type="widget" data-widget_type="spacer.default">
350<div class="elementor-widget-container">
351<div class="elementor-spacer">
352<div class="elementor-spacer-inner"></div>
353</div>
354</div>
355</div>
356<div class="elementor-element elementor-element-28e2f5b elementor-widget elementor-widget-image" data-id="28e2f5b" data-element_type="widget" data-widget_type="image.default">
357<div class="elementor-widget-container">
358<img decoding="async" width="1024" height="541" src="https://www.siib.fr/wp-content/uploads/2019/04/image-sii-1-1024x541.jpg" class="attachment-large size-large wp-image-79" alt="" srcset="https://www.siib.fr/wp-content/uploads/2019/04/image-sii-1-1024x541.jpg 1024w, https://www.siib.fr/wp-content/uploads/2019/04/image-sii-1-300x159.jpg 300w, https://www.siib.fr/wp-content/uploads/2019/04/image-sii-1-768x406.jpg 768w, https://www.siib.fr/wp-content/uploads/2019/04/image-sii-1.jpg 1600w" sizes="(max-width: 1024px) 100vw, 1024px" />													</div>
359</div>
360</div>
361</div>
362</div>
363</section>
364<div class="elementor-element elementor-element-a75f7f9 elementor-widget elementor-widget-heading" data-id="a75f7f9" data-element_type="widget" data-widget_type="heading.default">
365<div class="elementor-widget-container">
366<h2 class="elementor-heading-title elementor-size-default">Documentation</h2>		</div>
367</div>
368<section data-particle_enable="false" data-particle-mobile-disabled="false" class="elementor-section elementor-inner-section elementor-element elementor-element-e4e976e elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="e4e976e" data-element_type="section">
369<div class="elementor-container elementor-column-gap-no">
370<div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-2f5eba8" data-id="2f5eba8" data-element_type="column">
371<div class="elementor-widget-wrap elementor-element-populated">
372<div class="elementor-element elementor-element-c5be7ec elementor-widget elementor-widget-spacer" data-id="c5be7ec" data-element_type="widget" data-widget_type="spacer.default">
373<div class="elementor-widget-container">
374<div class="elementor-spacer">
375<div class="elementor-spacer-inner"></div>
376</div>
377</div>
378</div>
379<div class="elementor-element elementor-element-757c056 elementor-widget elementor-widget-heading" data-id="757c056" data-element_type="widget" data-widget_type="heading.default">
380<div class="elementor-widget-container">
381<h3 class="elementor-heading-title elementor-size-default">Présentation et utilisation de notre base de connaissance Mantis</h3>		</div>
382</div>
383</div>
384</div>
385<div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-7ee23cd" data-id="7ee23cd" data-element_type="column">
386<div class="elementor-widget-wrap elementor-element-populated">
387<div class="elementor-element elementor-element-2cecc73 elementor-align-center elementor-widget elementor-widget-button" data-id="2cecc73" data-element_type="widget" data-widget_type="button.default">
388<div class="elementor-widget-container">
389<div class="elementor-button-wrapper">
390<a class="elementor-button elementor-button-link elementor-size-sm elementor-animation-grow" href="https://www.siib.fr/wp-content/uploads/2021/02/Nous-contacter-au-SII-v2.pdf" target="_blank">
391<span class="elementor-button-content-wrapper">
392<span class="elementor-button-icon">
393<i aria-hidden="true" class="fas fa-book-open"></i>			</span>
394<span class="elementor-button-text">Télécharger le guide</span>
395</span>
396</a>
397</div>
398</div>
399</div>
400</div>
401</div>
402</div>
403</section>
404<div class="elementor-element elementor-element-ef32239 elementor-widget-divider--view-line elementor-widget elementor-widget-divider" data-id="ef32239" data-element_type="widget" data-widget_type="divider.default">
405<div class="elementor-widget-container">
406<div class="elementor-divider">
407<span class="elementor-divider-separator">
408</span>
409</div>
410</div>
411</div>
412<div class="elementor-element elementor-element-f9ac2b6 elementor-widget elementor-widget-text-editor" data-id="f9ac2b6" data-element_type="widget" data-widget_type="text-editor.default">
413<div class="elementor-widget-container">
414<h5 style="text-align: center;"><em>Les informations recueillies vous concernant font l’objet d’un traitement destiné au Syndicat Mixte des Systèmes d&rsquo;
414Information (SII) dans le cadre du traitement de votre demande.<br />La durée de conservation des données est de 6 mois. Vous bénéficiez d’un droit d’accès, de rectification, de portabilité, d’effacement de celles-ci ou une limitation du traitement. Vous pouvez <br />vous opposer au traitement des données vous concernant et disposez du droit de retirer votre consentement à tout moment en vous adressant au délégué à la protection des données<br />du Syndicat : <a href="mailto:[email protected]">[email protected] </a>. Plus d&rsquo;informations sur le <span style="color: #3366ff;"><a style="color: #3366ff;" href="https://www.siib.fr/rgpd-2/">RGPD</a></span>.</em></h5>						</div>
415</div>
416</div>
417</div>
418</div>
419</section>
420</div>
421</div>
422</main>
423		<div data-elementor-type="footer" data-elementor-id="131" class="elementor elementor-131 elementor-location-footer" data-elementor-post-type="elementor_library">
424<section data-particle_enable="false" data-particle-mobile-disabled="false" class="elementor-section elementor-top-section elementor-element elementor-element-01f2c57 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="01f2c57" data-element_type="section" data-settings="{&quot;background_background&quot;:&quot;classic&quot;}">
425<div class="elementor-container elementor-column-gap-default">
426<div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6d45956" data-id="6d45956" data-element_type="column">
427<div class="elementor-widget-wrap elementor-element-populated">
428<section data-particle_enable="false" data-particle-mobile-disabled="false" class="elementor-section elementor-inner-section elementor-element elementor-element-b259d19 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="b259d19" data-element_type="section" id="footer" data-settings="{&quot;background_background&quot;:&quot;classic&quot;}">
429<div class="elementor-container elementor-column-gap-default">
430<div class="elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-9293b0d" data-id="9293b0d" data-element_type="column">
431<div class="elementor-widget-wrap elementor-element-populated">
432<div class="elementor-element elementor-element-86b9004 elementor-widget elementor-widget-image" data-id="86b9004" data-element_type="widget" data-widget_type="image.default">
433<div class="elementor-widget-container">
434<a href="https://www.siib.fr/">
435<img width="293" height="210" src="https://www.siib.fr/wp-content/uploads/2019/04/logo-SII-2.jpg" class="attachment-large size-large wp-image-504" alt="" />								</a>
436</div>
437</div>
438</div>
439</div>
440</div>
441</section>
442</div>
443</div>
444</div>
445</section>
446<section data-particle_enable="false" data-particle-mobile-disabled="false" class="elementor-section elementor-top-section elementor-element elementor-element-2b93657 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="2b93657" data-element_type="section" data-settings="{&quot;background_background&quot;:&quot;classic&quot;}">
447<div class="elementor-container elementor-column-gap-no">
448<div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a63e9b9" data-id="a63e9b9" data-element_type="column">
449<div class="elementor-widget-wrap elementor-element-populated">
450<section data-particle_enable="false" data-particle-mobile-disabled="false" class="elementor-section elementor-inner-section elementor-element elementor-element-2bf944d elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="2bf944d" data-element_type="section" data-settings="{&quot;background_background&quot;:&quot;classic&quot;}">
451<div class="elementor-container elementor-column-gap-default">
452<div class="elementor-column elementor-col-20 elementor-inner-column elementor-element elementor-element-952c79a" data-id="952c79a" data-element_type="column">
453<div class="elementor-widget-wrap elementor-element-populated">
454<div class="elementor-element elementor-element-184d55d elementor-widget elementor-widget-heading" data-id="184d55d" data-element_type="widget" data-widget_type="heading.default">
455<div class="elementor-widget-container">
456<h3 class="elementor-heading-title elementor-size-medium">Syndicat mixte des systèmes d’information</h3>		</div>
457</div>
458<div class="elementor-element elementor-element-1ef39f1 elementor-widget elementor-widget-text-editor" data-id="1ef39f1" data-element_type="widget" data-widget_type="text-editor.default">
459<div class="elementor-widget-container">
460<p>1 rue de l&rsquo;Union<br>93000&nbsp; Bobigny<br>01 41 60 85 00<br>SIREN : 259 300 028</p>						</div>
461</div>
462<div class="elementor-element elementor-element-b1bf4b0 elementor-widget elementor-widget-heading" data-id="b1bf4b0" data-element_type="widget" data-widget_type="heading.default">
463<div class="elementor-widget-container">
464<span class="elementor-heading-title elementor-size-default"><a href="https://www.siib.fr/contact/">CONTACTEZ-NOUS</a></span>		</div>
465</div>
466<div class="elementor-element elementor-element-5ef2a40 elementor-shape-circle e-grid-align-left elementor-grid-0 elementor-widget elementor-widget-social-icons" data-id="5ef2a40" data-element_type="widget" data-widget_type="social-icons.default">
467<div class="elementor-widget-container">
468<div class="elementor-social-icons-wrapper elementor-grid">
469<span class="elementor-grid-item">
470<a class="elementor-icon elementor-social-icon elementor-social-icon-linkedin elementor-repeater-item-4be7119" href="https://www.linkedin.com/in/sii-syndicat-mixte-des-systemes-information" target="_blank">
471<span class="elementor-screen-only">Linkedin</span>
472<i class="fab fa-linkedin"></i>					</a>
473</span>
474</div>
475</div>
476</div>
477</div>
478</div>
479<div class="elementor-column elementor-col-20 elementor-inner-column elementor-element elementor-element-040d5d7" data-id="040d5d7" data-element_type="column">
480<div class="elementor-widget-wrap elementor-element-populated">
481<div class="elementor-element elementor-element-a84247f elementor-widget elementor-widget-heading" data-id="a84247f" data-element_type="widget" data-widget_type="heading.default">
482<div class="elementor-widget-container">
483<span class="elementor-heading-title elementor-size-default"><a href="https://www.siib.fr/">QUI SOMMES-NOUS</a></span>		</div>
484</div>
485<div class="elementor-element elementor-element-6e91550 elementor-nav-menu__align-start elementor-nav-menu--dropdown-tablet elementor-nav-menu__text-align-aside elementor-nav-menu--toggle elementor-nav-menu--burger elementor-widget elementor-widget-nav-menu" data-id="6e91550" data-element_type="widget" data-settings="{&quot;layout&quot;:&quot;vertical&quot;,&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;&lt;i class=\&quot;fas fa-caret-down\&quot;&gt;&lt;\/i&gt;&quot;,&quot;library&quot;:&quot;fa-solid&quot;},&quot;toggle&quot;:&quot;burger&quot;}" data-widget_type="nav-menu.default">
486<div class="elementor-widget-container">
487<nav aria-label="Menu" class="elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-vertical e--pointer-none">
488<ul id="menu-1-6e91550" class="elementor-nav-menu sm-vertical"><li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-home menu-item-135"><a href="https://www.siib.fr#presentation" class="elementor-item elementor-item-anchor">Présentation</a></li>
489<li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-home menu-item-136"><a href="https://www.siib.fr#lesplus" class="elementor-item elementor-item-anchor">
489Les +SII</a></li>
490<li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-home menu-item-137"><a href="https://www.siib.fr#chiffre" class="elementor-item elementor-item-anchor">En chiffres</a></li>
491<li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-home menu-item-138"><a href="https://www.siib.fr#adherent" class="elementor-item elementor-item-anchor">Adhérents et partenaires</a></li>
492<li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-home menu-item-139"><a href="https://www.siib.fr#comite" class="elementor-item elementor-item-anchor">Comité syndical</a></li>
493<li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-home menu-item-140"><a href="https://www.siib.fr#statuts" class="elementor-item elementor-item-anchor">Statuts</a></li>
494</ul>			</nav>
495<div class="elementor-menu-toggle" role="button" tabindex="0" aria-label="Permuter le menu" aria-expanded="false">
496<i aria-hidden="true" role="presentation" class="elementor-menu-toggle__icon--open eicon-menu-bar"></i><i aria-hidden="true" role="presentation" class="elementor-menu-toggle__icon--close eicon-close"></i>			<span class="elementor-screen-only">Menu</span>
497</div>
498<nav class="elementor-nav-menu--dropdown elementor-nav-menu__container" aria-hidden="true">
499<ul id="menu-2-6e91550" class="elementor-nav-menu sm-vertical"><li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-home menu-item-135"><a href="https://www.siib.fr#presentation" class="elementor-item elementor-item-anchor" tabindex="-1">Présentation</a></li>
500<li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-home menu-item-136"><a href="https://www.siib.fr#lesplus" class="elementor-item elementor-item-anchor" tabindex="-1">Les +SII</a></li>
501<li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-home menu-item-137"><a href="https://www.siib.fr#chiffre" class="elementor-item elementor-item-anchor" tabindex="-1">En chiffres</a></li>
502<li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-home menu-item-138"><a href="https://www.siib.fr#adherent" class="elementor-item elementor-item-anchor" tabindex="-1">Adhérents et partenaires</a></li>
503<li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-home menu-item-139"><a href="https://www.siib.fr#comite" class="elementor-item elementor-item-anchor" tabindex="-1">Comité syndical</a></li>
504<li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-home menu-item-140"><a href="https://www.siib.fr#statuts" class="elementor-item elementor-item-anchor" tabindex="-1">Statuts</a></li>
505</ul>			</nav>
506</div>
507</div>
508</div>
509</div>
510<div class="elementor-column elementor-col-20 elementor-inner-column elementor-element elementor-element-cac93d2" data-id="cac93d2" data-element_type="column">
511<div class="elementor-widget-wrap elementor-element-populated">
512<div class="elementor-element elementor-element-1bbf4db elementor-widget elementor-widget-heading" data-id="1bbf4db" data-element_type="widget" data-widget_type="heading.default">
513<div class="elementor-widget-container">
514<span class="elementor-heading-title elementor-size-default"><a href="https://www.siib.fr/nos-missions/">Nos missions</a></span>		</div>
515</div>
516<div class="elementor-element elementor-element-871dd39 elementor-nav-menu__align-start elementor-nav-menu--dropdown-tablet elementor-nav-menu__text-align-aside elementor-nav-menu--toggle elementor-nav-menu--burger elementor-widget elementor-widget-nav-menu" data-id="871dd39" data-element_type="widget" data-settings="{&quot;layout&quot;:&quot;vertical&quot;,&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;&lt;i class=\&quot;fas fa-caret-down\&quot;&gt;&lt;\/i&gt;&quot;,&quot;library&quot;:&quot;fa-solid&quot;},&quot;toggle&quot;:&quot;burger&quot;}" data-widget_type="nav-menu.default">
517<div class="elementor-widget-container">
518<nav aria-label="Menu" class="elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-vertical e--pointer-none">
519<ul id="menu-1-871dd39" class="elementor-nav-menu sm-vertical"><li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-495">
519<a href="https://www.siib.fr/nos-missions#techniques" class="elementor-item elementor-item-anchor">Missions</a></li>
520<li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-494"><a href="https://www.siib.fr/nos-missions#accompagnement" class="elementor-item elementor-item-anchor">Expertise</a></li>
521<li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-496"><a href="https://www.siib.fr/nos-missions/#services_applicatifs" class="elementor-item elementor-item-anchor">Services applicatifs</a></li>
522<li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-home menu-item-497"><a href="https://www.siib.fr/#services_accompagnement" class="elementor-item elementor-item-anchor">Services d&rsquo;accompagnement</a></li>
523</ul>			</nav>
524<div class="elementor-menu-toggle" role="button" tabindex="0" aria-label="Permuter le menu" aria-expanded="false">
525<i aria-hidden="true" role="presentation" class="elementor-menu-toggle__icon--open eicon-menu-bar"></i><i aria-hidden="true" role="presentation" class="elementor-menu-toggle__icon--close eicon-close"></i>			<span class="elementor-screen-only">Menu</span>
526</div>
527<nav class="elementor-nav-menu--dropdown elementor-nav-menu__container" aria-hidden="true">
528<ul id="menu-2-871dd39" class="elementor-nav-menu sm-vertical"><li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-495"><a href="https://www.siib.fr/nos-missions#techniques" class="elementor-item elementor-item-anchor" tabindex="-1">Missions</a></li>
529<li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-494"><a href="https://www.siib.fr/nos-missions#accompagnement" class="elementor-item elementor-item-anchor" tabindex="-1">Expertise</a></li>
530<li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-496"><a href="https://www.siib.fr/nos-missions/#services_applicatifs" class="elementor-item elementor-item-anchor" tabindex="-1">Services applicatifs</a></li>
531<li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-home menu-item-497"><a href="https://www.siib.fr/#services_accompagnement" class="elementor-item elementor-item-anchor" tabindex="-1">Services d&rsquo;accompagnement</a></li>
532</ul>			</nav>
533</div>
534</div>
535</div>
536</div>
537<div class="elementor-column elementor-col-20 elementor-inner-column elementor-element elementor-element-e4d1eca" data-id="e4d1eca" data-element_type="column">
538<div class="elementor-widget-wrap elementor-element-populated">
539<div class="elementor-element elementor-element-d9d340f elementor-widget elementor-widget-heading" data-id="d9d340f" data-element_type="widget" data-widget_type="heading.default">
540<div class="elementor-widget-container">
541<span class="elementor-heading-title elementor-size-default"><a href="https://www.siib.fr/infos-utiles/">INFOS UTILES</a></span>		</div>
542</div>
543<div class="elementor-element elementor-element-5093ef1 elementor-nav-menu__align-start elementor-nav-menu--dropdown-tablet elementor-nav-menu__text-align-aside elementor-nav-menu--toggle elementor-nav-menu--burger elementor-widget elementor-widget-nav-menu" data-id="5093ef1" data-element_type="widget" data-settings="{&quot;layout&quot;:&quot;vertical&quot;,&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;&lt;i class=\&quot;fas fa-caret-down\&quot;&gt;&lt;\/i&gt;&quot;,&quot;library&quot;:&quot;fa-solid&quot;},&quot;toggle&quot;:&quot;burger&quot;}" data-widget_type="nav-menu.default">
544<div class="elementor-widget-container">
545<nav aria-label="Menu" class="elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-vertical e--pointer-none">
546<ul id="menu-1-5093ef1" class="elementor-nav-menu sm-vertical"><li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-500"><a href="https://www.siib.fr/infos-utiles#nos-publications" class="elementor-item elementor-item-anchor">Nos publications</a></li>
547<li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-499"><a href="https://www.siib.fr/infos-utiles#faq" class="elementor-item elementor-item-anchor">FAQ</a></li>
548</ul>			</nav>
549<div class="elementor-menu-toggle" role="button" tabindex="0" aria-label="Permuter le menu" aria-expanded="false">
550<i aria-hidden="true" role="presentation" class="elementor-menu-toggle__icon--open eicon-menu-bar"></i><i aria-hidden="true" role="presentation" class="elementor-menu-toggle__icon--close eicon-close"></i>			<span class="elementor-screen-only">Menu</span>
551</div>
552<nav class="elementor-nav-menu--dropdown elementor-nav-menu__container" aria-hidden="true">
553<ul id="menu-2-5093ef1" class="elementor-nav-menu sm-vertical"><li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-500"><a href="https://www.siib.fr/infos-utiles#nos-publications" class="elementor-item elementor-item-anchor" tabindex="-1">Nos publications</a></li>
554<li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-499"><a href="https://www.siib.fr/infos-utiles#faq" class="elementor-item elementor-item-anchor" tabindex="-1">FAQ</a></li>
555</ul>			</nav>
556</div>
557</div>
558</div>
559</div>
560<div class="elementor-column elementor-col-20 elementor-inner-column elementor-element elementor-element-8841006" data-id="8841006" data-element_type="column">
561<div class="elementor-widget-wrap elementor-element-populated">
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