1<!DOCTYPE html> 2<html lang="en"> 3<head> 4 <meta charset="utf-8" /> 5 <meta http-equiv="X-UA-Compatible" content="IE=edge"> 6 <meta name="viewport" content="width=device-width, initial-scale=1"> 7 <title>Submit Ticket - Serverfield Co., Ltd</title> 8 9 <!-- Styling --> 10<link href="/crm/assets/fonts/css/open-sans-family.css" rel="stylesheet" type="text/css" /> 11<link href="/crm/assets/fonts/css/raleway-family.css" rel="stylesheet" type="text/css" /> 12<link href="/crm/templates/six-custom/css/all.min.css?v=8758a3" rel="stylesheet"> 13<link href="/crm/assets/css/fontawesome-all.min.css" rel="stylesheet"> 14<link href="/crm/templates/six-custom/css/custom.css" rel="stylesheet"> 15 16<!-- HTML5 Shim and Respond.js IE8 support of HTML5 elements and media queries --> 17<!-- WARNING: Respond.js doesn't work if you view the page via file:// --> 18<!--[if lt IE 9]> 19
19<script src="https://oss.maxcdn.com/libs/html5shiv/3.7.0/html5shiv.js"></script>
19 20
20<script src="https://oss.maxcdn.com/libs/respond.js/1.4.2/respond.min.js"></script>
20 21<![endif]--> 22
23<script type="text/javascript"> 24 var csrfToken = 'eea956faeaf1e3b5ad36ebfca9a2179e8a22c03e', 25 markdownGuide = 'Markdown Guide', 26 locale = 'en', 27 saved = 'saved', 28 saving = 'autosaving', 29 whmcsBaseUrl = "/crm"; 30 var recaptcha = {"requiredText":"Required","siteKey":"6Le2OE4UAAAAAMpuYzxcfu2ubLQAueVNTpvmXMXh","apiObject":"grecaptcha","libUrl":"https:\/\/www.google.com\/recaptcha\/api.js?onload=recaptchaLoadCallback&render=explicit"}</script>
vendor: 1 bytes, line 30
30
31<script src="/crm/templates/six-custom/js/scripts.min.js?v=8758a3"></script>
31 32 33 34 <link rel="stylesheet" href="https://serverfield.com.tw/crm/modules/addons/ClientNotifications/assets/css/style.css" type="text/css"><style></style><style></style>
vendor: 64 bytes, lines 34-35
34 35<script async src="https://www.googletagmanager.com/gtag/js?id=
35G-8RTQ8KJK5L
vendor: 12 bytes, line 35
35"></script>
36<script> 37
vendor: 133 bytes, lines 37-40
37window.dataLayer = window.dataLayer || []; 38 function gtag(){dataLayer.push(arguments);} 39 gtag('js', new Date()); 40 gtag('config', '
40G-8RTQ8KJK5L
vendor: 49 bytes, lines 40-42
40', { 41 'cookie_domain': 'serverfield.com.tw' 42});
43</script>
43 44 45 46 47<!-- Dynamic Template Compatibility --> 48<!-- Please update your theme to include or have a comment on the following to negate dynamic inclusion --> 49<link rel="stylesheet" type="text/css" href="/crm/assets/fonts/css/fontawesome.min.css" /> 50 51 52<!-- Dynamic Template Compatibility --> 53<!-- Please update your theme to include or have a comment on the following to negate dynamic inclusion --> 54<link rel="stylesheet" type="text/css" href="/crm/assets/fonts/css/fontawesome-solid.min.css" /> 55 56 57<!-- Dynamic Template Compatibility --> 58<!-- Please update your theme to include or have a comment on the following to negate dynamic inclusion --> 59<link rel="stylesheet" type="text/css" href="/crm/assets/fonts/css/fontawesome-regular.min.css" /> 60 61 62<!-- Dynamic Template Compatibility --> 63<!-- Please update your theme to include or have a comment on the following to negate dynamic inclusion --> 64<link rel="stylesheet" type="text/css" href="/crm/assets/fonts/css/fontawesome-light.min.css" /> 65 66 67<!-- Dynamic Template Compatibility --> 68<!-- Please update your theme to include or have a comment on the following to negate dynamic inclusion --> 69<link rel="stylesheet" type="text/css" href="/crm/assets/fonts/css/fontawesome-brands.min.css" /> 70 71 72<!-- Dynamic Template Compatibility --> 73<!-- Please update your theme to include or have a comment on the following to negate dynamic inclusion --> 74<link rel="stylesheet" type="text/css" href="/crm/assets/fonts/css/fontawesome-duotone.min.css" /> 75 76</head> 77<body data-phone-cc-input=""> 78 79 80 81<section id="header"> 82 <div class="container"> 83 <ul class="top-nav"> 84 <li> 85 <a href="#" class="choose-language" data-toggle="popover" id="languageChooser"> 86 English 87 <b class="caret"></b> 88 </a> 89 <div id="languageChooserContent" class="hidden"> 90 <ul> 91 <li> 92 <a href="/crm/submitticket.php?step=2&deptid=1&language=arabic">Ø§ÙØ¹Ø±Ø¨ÙØ©</a> 93 </li> 94 <li> 95 <a href="/crm/submitticket.php?step=2&deptid=1&language=azerbaijani">Azerbaijani</a> 96 </li> 97 <li> 98 <a href="/crm/submitticket.php?step=2&deptid=1&language=catalan">Català </a> 99 </li> 100 <li> 101 <a href="/crm/submitticket.php?step=2&deptid=1&language=chinese">䏿</a> 102 </li> 103 <li> 104 <a href="/crm/submitticket.php?step=2&deptid=1&language=croatian">Hrvatski</a> 105 </li> 106 <li> 107 <a href="/crm/submitticket.php?step=2&deptid=1&language=czech">ÄeÅ¡tina</a> 108 </li> 109 <li> 110 <a href="/crm/submitticket.php?step=2&deptid=1&language=danish">Dansk</a> 111 </li> 112 <li> 113 <a href="/crm/submitticket.php?step=2&deptid=1&language=dutch">Nederlands</a> 114 </li> 115 <li> 116 <a href="/crm/submitticket.php?step=2&deptid=1&language=english">English</a> 117 </li> 118 <li> 119 <a href="/crm/submitticket.php?step=2&deptid=1&language=estonian">Estonian</a> 120 </li> 121 <li> 122 <a href="/crm/submitticket.php?step=2&deptid=1&language=farsi">Persian</a> 123 </li> 124 <li> 125 <a href="/crm/submitticket.php?step=2&deptid=1&language=french">Français</a> 126 </li> 127 <li> 128 <a href="/crm/submitticket.php?step=2&deptid=1&language=german">Deutsch</a> 129 </li> 130 <li> 131 <a href="/crm/submitticket.php?step=2&deptid=1&language=hebrew">×¢×ר×ת</a> 132 </li> 133 <li> 134 <a href="/crm/submitticket.php?step=2&deptid=1&language=hungarian">Magyar</a> 135 </li> 136 <li> 137 <a href="/crm/submitticket.php?step=2&deptid=1&language=italian">Italiano</a> 138 </li> 139 <li> 140 <a href="/crm/submitticket.php?step=2&deptid=1&language=macedonian">Macedonian</a> 141 </li> 142 <li> 143 <a href="/crm/submitticket.php?step=2&deptid=1&language=norwegian">Norwegian</a> 144 </li> 145 <li> 146 <a href="/crm/submitticket.php?step=2&deptid=1&language=portuguese-br">Português</a> 147 </li> 148 <li> 149 <a href="/crm/submitticket.php?step=2&deptid=1&language=portuguese">Português</a> 150 </li> 151 <li> 152 <a href="/crm/submitticket.php?step=2&deptid=1&language=romanian">RomânÄ</a> 153 </li> 154 <li> 155 <a href="/crm/submitticket.php?step=2&deptid=1&language=russian">Ð ÑÑÑкий</a> 156 </li> 157 <li> 158 <a href="/crm/submitticket.php?step=2&deptid=1&language=spanish">Español</a> 159 </li> 160 <li> 161 <a href="/crm/submitticket.php?step=2&deptid=1&language=swedish">Svenska</a> 162 </li> 163 <li> 164 <a href="/crm/submitticket.php?step=2&deptid=1&language=turkish">Türkçe</a> 165 </li> 166 <li> 167 <a href="/crm/submitticket.php?step=2&deptid=1&language=ukrainian">УкÑаÑнÑÑка</a> 168 </li> 169 </ul> 170 </div> 171 </li> 172 <li> 173 <a href="/crm/clientarea.php">Login</a> 174 </li> 175 <li> 176 <a href="/crm/register.php">Register</a> 177 </li> 178 <li class="primary-action"> 179 <a href="/crm/cart.php?a=view" class="btn"> 180 View Cart 181 </a> 182 </li> 183 </ul> 184 185 <a href="/crm/index.php" class="logo"><img src="/crm/assets/img/logo.png" alt="Serverfield Co., Ltd"></a> 186 187 </div> 188</section> 189 190<section id="main-menu"> 191 192 <nav id="nav" class="navbar navbar-default navbar-main" role="navigation"> 193 <div class="container"> 194 <!-- Brand and toggle get grouped for better mobile display --> 195 <div class="navbar-header"> 196 <button type="button" class="navbar-toggle" data-toggle="collapse" data-target="#primary-nav">
197 <span class="sr-only">Toggle navigation</span> 198 <span class="icon-bar"></span> 199 <span class="icon-bar"></span> 200 <span class="icon-bar"></span> 201 </button> 202 </div> 203 204 <!-- Collect the nav links, forms, and other content for toggling --> 205 <div class="collapse navbar-collapse" id="primary-nav"> 206 207 <ul class="nav navbar-nav"> 208 209 <li menuItemName="Home" class="" id="Primary_Navbar-Home"> 210 <a href="/crm/index.php"> 211 Home 212 </a> 213 </li> 214 <li menuItemName="Store" class="dropdown" id="Primary_Navbar-Store"> 215 <a class="dropdown-toggle" data-toggle="dropdown" href="#"> 216 Store 217 <b class="caret"></b> </a> 218 <ul class="dropdown-menu"> 219 <li menuItemName="Browse Products Services" id="Primary_Navbar-Store-Browse_Products_Services"> 220 <a href="/crm/store"> 221 Browse All 222 </a> 223 </li> 224 <li menuItemName="Shop Divider 1" class="nav-divider" id="Primary_Navbar-Store-Shop_Divider_1"> 225 <a href=""> 226 ----- 227 </a> 228 </li> 229 <li menuItemName="Taiwan VPS (BGP Network - Premium China)" id="Primary_Navbar-Store-Taiwan_VPS_(BGP_Network_-_Premium_China)"> 230 <a href="/crm/store/taiwan-vps-bgp-network-premium-china"> 231 Taiwan VPS (BGP Network - Premium China) 232 </a> 233 </li> 234 <li menuItemName="Hinet - Chunghwa (ä¸è¯é»ä¿¡) VPS" id="Primary_Navbar-Store-Hinet_-_Chunghwa_(ä¸è¯é»ä¿¡)_VPS"> 235 <a href="/crm/store/hinet-chunghwa-telecom-vps"> 236 Hinet - Chunghwa (ä¸è¯é»ä¿¡) VPS 237 </a> 238 </li> 239 <li menuItemName="Taiwan Mobile TFN (å°ç£å¤§å¥å¤§) VPS" id="Primary_Navbar-Store-Taiwan_Mobile_TFN_(å°ç£å¤§å¥å¤§)_VPS"> 240 <a href="/crm/store/taiwan-mobile-tfn-vps"> 241 Taiwan Mobile TFN (å°ç£å¤§å¥å¤§) VPS 242 </a> 243 </li> 244 <li menuItemName="Taiwan Dedicated Server" id="Primary_Navbar-Store-Taiwan_Dedicated_Server"> 245 <a href="/crm/store/taiwan-dedicated-server"> 246 Taiwan Dedicated Server 247 </a> 248 </li> 249 <li menuItemName="Taiwan 100Mbps Unmetered" id="Primary_Navbar-Store-Taiwan_100Mbps_Unmetered"> 250 <a href="/crm/store/taiwan-100m-unmetered"> 251 Taiwan 100Mbps Unmetered 252 </a> 253 </li> 254 <li menuItemName="Turkiye Dedicated Server" id="Primary_Navbar-Store-Turkiye_Dedicated_Server"> 255 <a href="/crm/store/turkiye-dedicated-server"> 256 Turkiye Dedicated Server 257 </a> 258 </li> 259 <li menuItemName="Turkiye VPS" id="Primary_Navbar-Store-Turkiye_VPS"> 260 <a href="/crm/store/turkiye-vps"> 261 Turkiye VPS 262 </a> 263 </li> 264 <li menuItemName="Kansas City VPS" id="Primary_Navbar-Store-Kansas_City_VPS"> 265 <a href="/crm/store/kansas-city-vps"> 266 Kansas City VPS 267 </a> 268 </li> 269 <li menuItemName="Paris VPS" id="Primary_Navbar-Store-Paris_VPS"> 270 <a href="/crm/store/paris-vps"> 271 Paris VPS 272 </a> 273 </li> 274 <li menuItemName="Taiwan Colocation" id="Primary_Navbar-Store-Taiwan_Colocation"> 275 <a href="/crm/store/taiwan-colocation"> 276 Taiwan Colocation 277 </a> 278 </li> 279 <li menuItemName="Turkiye Colocation" id="Primary_Navbar-Store-Turkiye_Colocation"> 280 <a href="/crm/store/turkiye-colocation"> 281 Turkiye Colocation 282 </a> 283 </li> 284 <li menuItemName="Register a New Domain" id="Primary_Navbar-Store-Register_a_New_Domain"> 285 <a href="/crm/cart.php?a=add&domain=register"> 286 Register a New Domain 287 </a> 288 </li> 289 </ul> 290 </li> 291 <li menuItemName="Announcements" class="" id="Primary_Navbar-Announcements"> 292 <a href="/crm/announcements"> 293 Announcements 294 </a> 295 </li> 296 <li menuItemName="Knowledgebase" class="" id="Primary_Navbar-Knowledgebase"> 297 <a href="/crm/knowledgebase"> 298 Knowledgebase 299 </a> 300 </li> 301 <li menuItemName="Network Status" class="" id="Primary_Navbar-Network_Status"> 302 <a href="/crm/serverstatus.php"> 303 Network Status 304 </a> 305 </li> 306 <li menuItemName="Affiliates" class="" id="Primary_Navbar-Affiliates"> 307 <a href="/crm/affiliates.php"> 308 Affiliates 309 </a> 310 </li> 311 <li menuItemName="Contact Us" class="" id="Primary_Navbar-Contact_Us"> 312 <a href="/crm/contact.php"> 313 Contact Us 314 </a> 315 </li> 316 317 </ul> 318 319 <ul class="nav navbar-nav navbar-right"> 320 321 <li menuItemName="Account" class="dropdown" id="Secondary_Navbar-Account"> 322 <a class="dropdown-toggle" data-toggle="dropdown" href="#"> 323 Account 324 <b class="caret"></b> </a> 325 <ul class="dropdown-menu"> 326 <li menuItemName="Login" id="Secondary_Navbar-Account-Login"> 327 <a href="/crm/clientarea.php"> 328 Login 329 </a> 330 </li> 331 <li menuItemName="Register" id="Secondary_Navbar-Account-Register"> 332 <a href="/crm/register.php"> 333 Register 334 </a> 335 </li> 336 <li menuItemName="Divider" class="nav-divider" id="Secondary_Navbar-Account-Divider"> 337 <a href=""> 338 ----- 339 </a> 340 </li> 341 <li menuItemName="Forgot Password?" id="Secondary_Navbar-Account-Forgot_Password?"> 342 <a href="/crm/password/reset"> 343 Forgot Password? 344 </a> 345 </li> 346 </ul> 347 </li> 348 349 </ul> 350 351 </div><!-- /.navbar-collapse --> 352 </div> 353 </nav> 354 355</section> 356 357 358 359<section id="main-body"> 360 <div class="container"> 361 <div class="row"> 362 363 <!-- Container for main page display content --> 364 <div class="col-xs-12 main-content"> 365 <div class="header-lined"> 366 <h1>Open Ticket</h1> 367 <ol class="breadcrumb"> 368 <li> 369 <a href="index.php"> Portal Home
370 </a> </li> 371 <li> 372 <a href="clientarea.php"> Client Area 373 </a> </li> 374 <li> 375 <a href="supporttickets.php"> Support Tickets 376 </a> </li> 377 <li class="active"> 378 Submit Ticket 379 </li> 380 </ol> 381</div> 382 383 384 385<form method="post" action="/crm/submitticket.php?step=3" enctype="multipart/form-data" role="form"> 386<input type="hidden" name="token" value="eea956faeaf1e3b5ad36ebfca9a2179e8a22c03e" /> 387 388 <div class="row"> 389 <div class="form-group col-sm-4"> 390 <label for="inputName">Name</label> 391 <input type="text" name="name" id="inputName" value="" class="form-control" /> 392 </div> 393 <div class="form-group col-sm-5"> 394 <label for="inputEmail">Email Address</label> 395 <input type="email" name="email" id="inputEmail" value="" class="form-control" /> 396 </div> 397 </div> 398 <div class="row"> 399 <div class="form-group col-sm-10"> 400 <label for="inputSubject">Subject</label> 401 <input type="text" name="subject" id="inputSubject" value="" class="form-control" /> 402 </div> 403 </div> 404 <div class="row"> 405 <div class="form-group col-sm-3"> 406 <label for="inputDepartment">Department</label> 407 <select name="deptid" id="inputDepartment" class="form-control" onchange="refreshCustomFields(this)"> 408 <option value="1" selected="selected"> 409 General Support 410 </option> 411 </select> 412 </div> 413 <div class="form-group col-sm-3"> 414 <label for="inputPriority">Priority</label> 415 <select name="urgency" id="inputPriority" class="form-control"> 416 <option value="High"> 417 High 418 </option> 419 <option value="Medium" selected="selected"> 420 Medium 421 </option> 422 <option value="Low"> 423 Low 424 </option> 425 </select> 426 </div> 427 </div> 428 <div class="form-group"> 429 <label for="inputMessage">Message</label> 430 <textarea name="message" id="inputMessage" rows="12" class="form-control markdown-editor" data-auto-save-name="client_ticket_open"></textarea> 431 </div> 432 433 <div class="row form-group"> 434 <div class="col-sm-12"> 435 <label for="inputAttachments">Attachments</label> 436 </div> 437 <div class="col-sm-9"> 438 <input type="file" name="attachments[]" id="inputAttachments" class="form-control" /> 439 <div id="fileUploadsContainer"></div> 440 </div> 441 <div class="col-sm-3"> 442 <button type="button" class="btn btn-default btn-block" onclick="extraTicketAttachment()"> 443 <i class="fas fa-plus"></i> Add More 444 </button> 445 </div> 446 <div class="col-xs-12 ticket-attachments-message text-muted"> 447 Allowed File Extensions: .jpg, .gif, .jpeg, .png, .pdf (Max file size: 64MB) 448 </div> 449 </div> 450 451 <div id="customFieldsContainer"> 452 </div> 453 454 <div id="autoAnswerSuggestions" class="well hidden"></div> 455 456 <div class="text-center margin-bottom"> 457 <div class="text-center row"> 458 459 <div class="col-md-8 col-md-offset-2 col-xs-10 col-xs-offset-1"> 460 <div id="default-captcha-domainchecker" class="text-center"> 461 <p>Please enter the characters you see in the image below into the text box provided. This is required to prevent automated submissions.</p> 462 463 <div class="col-xs-6 captchaimage"> 464 <img id="inputCaptchaImage" data-src="https://serverfield.com.tw/crm/includes/verifyimage.php" src="https://serverfield.com.tw/crm/includes/verifyimage.php" align="middle" /> 465 </div> 466 467 <div class="col-xs-6"> 468 <input id="inputCaptcha" type="text" name="code" maxlength="6" class="form-control " 469 data-toggle="tooltip" data-placement="right" data-trigger="manual" title="Required"/> 470 </div> 471 </div> 472 </div> 473 474 </div> 475 </div> 476 477 <p class="text-center"> 478 <input type="submit" id="openTicketSubmit" value="Submit" class="btn btn-primary btn-recaptcha btn-recaptcha-invisible" /> 479 <a href="supporttickets.php" class="btn btn-default">Cancel</a> 480 </p> 481 482</form> 483 484
484<script> 485 jQuery(document).ready(function() { 486 getTicketSuggestions(); 487 }); 488 </script>
488 489 490 491 </div><!-- /.main-content --> 492 <div class="clearfix"></div> 493 </div> 494 </div> 495</section> 496 497<section id="footer"> 498 <div class="container"> 499 <a href="#" class="back-to-top"><i class="fas fa-chevron-up"></i></a> 500 <p>Copyright © 2026 Serverfield Co., Ltd. All Rights Reserved.</p> 501 </div> 502</section> 503 504<div id="fullpage-overlay" class="hidden"> 505 <div class="outer-wrapper"> 506 <div class="inner-wrapper"> 507 <img src="/crm/assets/img/overlay-spinner.svg"> 508 <br> 509 <span class="msg"></span> 510 </div> 511 </div> 512</div> 513 514<div class="modal system-modal fade" id="modalAjax" tabindex="-1" role="dialog" aria-hidden="true"> 515 <div class="modal-dialog"> 516 <div class="modal-content panel-primary"> 517 <div class="modal-header panel-heading"> 518 <button type="button" class="close" data-dismiss="modal"> 519 <span aria-hidden="true">×</span> 520 <span class="sr-only">Close</span> 521 </button> 522 <h4 class="modal-title"></h4> 523 </div> 524 <div class="modal-body panel-body"> 525 Loading... 526 </div> 527 <div class="modal-footer panel-footer"> 528 <div class="pull-left loader"> 529 <i class="fas fa-circle-notch fa-spin"></i> 530 Loading... 531 </div> 532 <button type="button" class="btn btn-default" data-dismiss="modal"> 533 Close 534 </button> 535 <button type="button" class="btn btn-primary modal-submit"> 536 Submit 537 </button> 538 </div> 539 </div> 540 </div> 541</div> 542 543<form action="#" id="frmGeneratePassword" class="form-horizontal"> 544 <div class="modal fade" id="modalGeneratePassword"> 545 <div class="modal-dialog"> 546 <div class="modal-content panel-primary"> 547 <div class="modal-header panel-heading"> 548 <button type="button" class="close" data-dismiss="modal" aria-label="Close"><span aria-hidden="true">×</span></button> 549 <h4 class="modal-title"> 550 Generate Password 551 </h4> 552 </div> 553 <div class="modal-body"> 554 <div class="alert alert-danger hidden" id="generatePwLengthError"> 555 Please enter a number between 8 and 64 for the password length 556 </div> 557 <div class="form-group"> 558 <label for="generatePwLength" class="col-sm-4 control-label">Password Length</label> 559 <div class="col-sm-8"> 560 <input type="number" min="8" max="64" value="12" step="1" class="form-control input-inline input-inline-100" id="inputGeneratePasswordLength"> 561 </div> 562 </div> 563 <div class="form-group"> 564 <label for="generatePwOutput" class="col-sm-4 control-label">Generated Password</label> 565 <div class="col-sm-8"> 566 <input type="text" class="form-control" id="inputGeneratePasswordOutput"> 567 </div> 568 </div> 569 <div class="row"> 570 <div class="col-sm-8 col-sm-offset-4"> 571 <button type="submit" class="btn btn-default btn-sm"> 572 <i class="fas fa-plus fa-fw"></i> 573 Generate new password 574 </button> 575 <button type="button" class="btn btn-default btn-sm copy-to-clipboard" data-clipboard-target="#inputGeneratePasswordOutput"> 576 <img src="/crm/assets/img/clippy.svg" alt="Copy to clipboard" width="15"> 577 Copy 578 </button> 579 </div> 580 </div> 581 </div> 582 <div class="modal-footer"> 583 <button type="button" class="btn btn-default" data-dismiss="modal"> 584 Close 585 </button> 586 <button type="button" class="btn btn-primary" id="btnGeneratePasswordInsert" data-clipboard-target="#inputGeneratePasswordOutput"> 587 Copy to clipboard and Insert 588 </button> 589 </div> 590 </div> 591 </div> 592 </div> 593</form> 594
595<script> 596 597 $('.btn-order-now').removeAttr('data-has-recommendations'); 598 </script>
598 599 600 601 602</body> 603</html>
Line numbers count LF bytes from the start of the resource, as the search results do. Vendor segments are library code the classifier recognised; they are stored but not indexed. Bytes are shown as Latin1 characters, one per byte.