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1"use strict";(self.webpackChunk_N_E=self.webpackChunk_N_E||[]).push([[97203],{97203:e=>{e.exports=JSON.parse('{"app.name":"[TBD] aserva","app.tagline":"Atendimento ao Cliente com IA Empresarial","nav.dashboard":"Painel","nav.inbox":"Caixa de Entrada","nav.conversations":"Conversas","nav.tickets":"[TBD] Tickets","nav.knowledge":"Base de Conhecimento","nav.analytics":"An\xe1lises","nav.satisfaction":"Satisfa\xe7\xe3o","nav.sla":"Painel SLA","nav.workflows":"Fluxos de Trabalho","nav.integrations":"Integra\xe7\xf5es","nav.team":"Equipe","nav.settings":"Configura\xe7\xf5es","nav.macros":"[TBD] Macros","nav.sla_policies":"Pol\xedticas SLA","nav.surveys":"Pesquisas","nav.custom_fields":"Campos Personalizados","nav.api_keys":"Chaves API","nav.branding":"Marca","nav.home":"[TBD] Home","nav.setup":"[TBD] Setup","nav.ai_checkup":"[TBD] AI Checkup","nav.live_view":"[TBD] Live View","nav.approvals":"[TBD] Approvals","nav.automations":"[TBD] Automations","nav.campaigns":"[TBD] Campaigns","nav.system_health":"[TBD] System Health","nav.settings.general":"[TBD] General","nav.settings.general.description":"[TBD] Workspace essentials and AI defaults","nav.settings_widget":"[TBD] Widget & Brand","nav.settings_widget.description":"[TBD] Launcher, colors, logo, and identity","nav.settings_websites":"[TBD] Websites","nav.settings_websites.description":"[TBD] Stores, scan drafts, and activation","nav.team.description":"[TBD] Members, roles, and invitations","nav.integrations.description":"[TBD] Channels, Shopify, and third-party connectors","nav.settings_routing":"[TBD] Routing Rules","nav.settings_routing.description":"[TBD] Intent, VIP, and workload assignment rules","nav.settings_cart_recovery":"[TBD] Cart Recovery","nav.settings_cart_recovery.description":"[TBD] Approved message template and recovery readiness","nav.settings_offer_rules":"[TBD] Offer Rules","nav.settings_offer_rules.description":"[TBD] Discount limits and product eligibility","nav.sla_policies.description":"[TBD] Response deadlines and escalations","nav.settings_security":"[TBD] Security","nav.settings_security.description":"[TBD] Controls, audit, and trust posture","nav.settings_billing":"[TBD] Billing","nav.settings_billing.description":"[TBD] Plan, usage, and invoices","nav.api_keys.description":"[TBD] Programmatic access credentials","sidebar.pinned":"[TBD] Pinned","sidebar.recent":"[TBD] Recent","sidebar.main":"[TBD] Main","sidebar.search":"[TBD] Search anything...","sidebar.search_settings":"[TBD] Search settings...","marketing.nav.aria_primary":"[TBD] Primary navigation","marketing.nav.open":"[TBD] Open navigation","marketing.nav.close":"[TBD] Close navigation","marketing.nav.product":"[TBD] Product","marketing.nav.solutions":"[TBD] Solutions","marketing.nav.use_cases":"[TBD] Use cases","marketing.nav.industries":"[TBD] Industries","marketing.nav.business_services":"[TBD] Business Services","marketing.nav.construction":"[TBD] Construction & Trades","marketing.nav.shopify":"[TBD] Shopify","marketing.nav.woocommerce":"[TBD] WooCommerce","marketing.nav.pricing":"[TBD] Pricing","marketing.nav.docs_help":"[TBD] Docs & Help","marketing.nav.scan":"[TBD] Scan your store","marketing.hero.badge":"[TBD] AI support for Gulf ecommerce teams","marketing.hero.title_lead":"[TBD] Help shoppers choose.","marketing.hero.title_accent":"[TBD] Answer with store facts.","marketing.hero.description":"[TBD] Answer product and delivery questions in Arabic and English with store facts. Connect order and tracking data for delivery updates; keep sensitive actions under your team’s control.","marketing.hero.url_label":"[TBD] Your store URL","marketing.hero.cta":"[TBD] Get my store scan","marketing.hero.disclaimer":"[TBD] Free public-page scan \xb7 No store login required \xb7 See what shoppers can ask","marketing.hero.demo_link":"[TBD] Prefer a guided demo? See the product walkthrough","marketing.hero.video_eyebrow":"[TBD] 18-second store story","marketing.hero.video_title":"[TBD] Watch a question unfold","marketing.ribbon.1":"[TBD] Understand the question","marketing.ribbon.2":"[TBD] Check the right source","marketing.ribbon.3":"[TBD] Answer with context","marketing.ribbon.4":"[TBD] Bring the team in when needed","marketing.story.eyebrow":"[TBD] From question to evidence","marketing.story.title":"[TBD] The answer is only half the story.","marketing.story.description":"[TBD] Follow a shopper question through the source behind the reply, the missing facts, and the moment a person takes over. The store action shown is illustrative and needs a connection and merchant review.","marketing.story.sound_hint":"[TBD] Turn on sound if you want to hear the merchant story.","marketing.story.replay":"[TBD] Replay story","marketing.story.step1_t

1itle":"[TBD] 01 / Answer","marketing.story.step1":"[TBD] From the relevant published source.","marketing.story.step2_title":"[TBD] 02 / Check","marketing.story.step2":"[TBD] Make missing facts visible.","marketing.story.step3_title":"[TBD] 03 / Review","marketing.story.step3":"[TBD] Keep sensitive changes with your team.","marketing.integrations.eyebrow":"[TBD] Where Aserva connects","marketing.integrations.title":"[TBD] Choose the store path you actually use.","marketing.integrations.description":"[TBD] Setup and live action evidence vary by provider. Explore the path and its current status before connecting private order data.","marketing.integrations.shopify_action":"[TBD] Explore Shopify setup","marketing.integrations.shopify_detail":"[TBD] Store connection, order context, and the steps to go live.","marketing.integrations.woo_action":"[TBD] Explore WooCommerce setup","marketing.integrations.woo_detail":"[TBD] A practical path from your WordPress store to useful support.","marketing.integrations.salla_action":"[TBD] Check Salla status","marketing.integrations.salla_detail":"[TBD] Review current provider readiness before connecting your store.","marketing.pricing.eyebrow":"[TBD] Pricing","marketing.pricing.title_start":"[TBD] Start at","marketing.pricing.title_end":"[TBD] a month.","marketing.pricing.description":"[TBD] Compare the plans, usage limits, and provider-dependent setup before you choose a workflow.","marketing.pricing.cta":"[TBD] Compare plans","marketing.faq.eyebrow":"[TBD] Clear by design","marketing.faq.title":"[TBD] Questions, answered plainly.","marketing.cta.badge":"[TBD] Start with one question","marketing.cta.title":"[TBD] Find the answers already in your store.","marketing.cta.description":"[TBD] Scan public pages, review the gaps, and decide which workflow is worth connecting first.","marketing.cta.scan":"[TBD] Scan my store","marketing.cta.demo":"[TBD] Book a demo","marketing.footer.aria":"[TBD] Footer","marketing.footer.tagline":"[TBD] AI customer support for stores and service businesses. Answer from published pages and connected context, with quotes, bookings, refunds, and account changes under team control.","marketing.footer.scan":"[TBD] Scan my site","marketing.footer.demo":"[TBD] Book a demo","marketing.footer.rights":"[TBD] \xa9 {{year}} aserva. All rights reserved.","marketing.footer.col_product":"[TBD] Product","marketing.footer.col_industries":"[TBD] Industries","marketing.footer.col_use_cases":"[TBD] Use cases","marketing.footer.col_integrations":"[TBD] Integrations","marketing.footer.col_resources":"[TBD] Resources","marketing.footer.col_transparency":"[TBD] Transparency","inbox.title":"Caixa de Entrada","inbox.filter.all":"Todos","inbox.filter.active":"Ativos","inbox.filter.escalated":"Escalados","inbox.filter.unassigned":"N\xe3o Atribu\xeddos","inbox.filter.resolved":"Resolvidos","inbox.filter.snoozed":"Adiados","inbox.search":"Pesquisar conversas...","inbox.empty":"Nenhuma conversa neste filtro","inbox.empty.action":"Ajuste os filtros ou conecte um canal","inbox.select":"Selecione uma conversa","inbox.select.hint":"[TBD] Choose from the list or press J/K to navigate","inbox.unread":"{{count}} n\xe3o lidos","inbox.bulk.close":"[TBD] Close","inbox.bulk.assign":"[TBD] Assign","inbox.bulk.tag":"[TBD] Tag","inbox.bulk.priority":"[TBD] Priority","inbox.density.comfortable":"[TBD] Comfortable","inbox.density.compact":"[TBD] Compact","conversation.reply":"Responder","conversation.note":"Nota","conversation.resolve":"Resolver","conversation.assign":"Atribuir","conversation.snooze":"Adiar","conversation.reopen":"Reabrir","conversation.merge":"Mesclar","conversation.resolved":"Conversa resolvida","conversation.resolved.undo":"Desfazer","conversation.assigned":"Atribu\xeddo a {{agent}}","conversation.assigned.undo":"Desfazer","conversation.snoozed":"[TBD] Snoozed until {{time}}","conversation.snoozed.undo":"[TBD] Undo","composer.placeholder":"Digite sua resposta... Use / para macros, Cmd+Enter para enviar","composer.note_placeholder":"Adicionar nota interna (vis\xedvel apenas para a equipe)...","composer.send":"Enviar","composer.sending":"Enviando...","composer.sent":"Resposta enviada","composer.note_added":"Nota adicionada","composer.macros_hint":"Pressione / para macros","composer.ai_suggest":"Sugest\xe3o IA","composer.ai_thinking":"Pensando...","composer.ai_suggestions":"Sugest\xf5es IA","copilot.title":"[TBD] AI Copilot","copilot.apply":"[TBD] Apply","copilot.edit":"[TBD] Edit","copilot.dismiss":"[TBD] Dismiss","copilot.no_suggestions":"[TBD] No suggestions available","customer.context":"Contexto do Cliente","customer.conversations":"{{count}} conversas","customer.first_seen":"Visto pela primeira vez {{time}}","customer.ltv":"Valor Vital\xedcio","customer.vip":"[TBD] VIP","customer.last_order":"\xdaltimo Pedido","customer.sentiment":"Sentimento","customer.language":"Idioma","customer.tags":"[TBD] Tags","sla.first_response":"Primeira Resposta","sla.resolution":"Resolu\xe7\xe3o","sla.met":"Cumprido","sla.warning":"Aviso","sla.breached":"Violado","sla.time_left":"{{time}} restante","sla.overdue":"Atrasado em {{time}}","channel.web":"Chat Web","channel.email":"E-mail","channel.instagram":"[TBD] Instagram","channel.wordpress":"[TBD] WordPress","channel.slack":"[TBD] Slack","channel.sms":"SMS","status.active":"Ativo","status.escalated":"Escalado","status.resolved":"Resolvido","status.resolved_by_ai":"Resolvido por IA","status.snoozed":"Adiado","status.closed":"Fechado","priority.low":"Baixa","priority.medium":"M\xe9dia","priority.high":"Alta","priority.critical":"Cr\xedtica","sentiment.positive":"Positivo","sentiment.neutral":"Neutro","sentiment.negative":"Negativo","sentiment.frustrated":"Frustrado","notifications.title":"Notifica\xe7\xf5es","notifications.empty":"Nenhuma notifica\xe7\xe3o nova","notifications.escalation":"[TBD] New escalation from {{customer}}","notifications.sla_breach":"[TBD] SLA breached for {{conversation}}","notifications.assignment":"[TBD] {{agent}} assigned you a conversation","notifications.low_csat":"[TBD] Low CSAT score from {{customer}}","notifications.mark_read":"Marcar tudo como lido","settings.general":"Geral","settings.language":"Idioma","settings.language.description":"Escolha seu idioma preferido","settings.theme":"Tema","settings.theme.light":"Claro","settings.theme.dark":"Escuro","settings.theme.system":"Sistema","settings.notifications":"[TBD] Notifications","settings.notifications.sound":"[TBD] Sound alerts","settings.notifications.push":"[TBD] Push n

1otifications","settings.notifications.desktop":"[TBD] Desktop notifications","settings.density":"[TBD] Display density","settings.saved":"Configura\xe7\xf5es salvas","shortcuts.title":"Atalhos de Teclado","shortcuts.reply":"[TBD] Focus reply","shortcuts.note":"[TBD] Toggle note","shortcuts.resolve":"[TBD] Resolve conversation","shortcuts.assign":"[TBD] Assign conversation","shortcuts.snooze":"[TBD] Snooze conversation","shortcuts.navigate_up":"[TBD] Previous conversation","shortcuts.navigate_down":"[TBD] Next conversation","shortcuts.send":"[TBD] Send reply","shortcuts.macros":"[TBD] Open macros","shortcuts.command_palette":"[TBD] Command palette","shortcuts.shortcuts_help":"[TBD] Show shortcuts","shortcuts.go_inbox":"[TBD] Go to inbox","shortcuts.go_dashboard":"[TBD] Go to dashboard","shortcuts.go_settings":"[TBD] Go to settings","command_palette.placeholder":"Pesquisar conversas, clientes, tickets ou digite um comando...","command_palette.recent":"[TBD] Recent","command_palette.actions":"[TBD] Actions","command_palette.navigation":"[TBD] Navigation","command_palette.no_results":"Nenhum resultado","survey.csat":"Como voc\xea avalia sua experi\xeancia?","survey.nps":"Qual a probabilidade de nos recomendar?","survey.ces":"[TBD] How easy was it to get help?","survey.comment_placeholder":"[TBD] Any additional feedback? (optional)","survey.submit":"Enviar","survey.thank_you":"Obrigado pelo seu feedback!","onboarding.welcome":"[TBD] Welcome to aserva","onboarding.step1":"[TBD] Set up your organization","onboarding.step2":"[TBD] Connect your first channel","onboarding.step3":"[TBD] Invite your team","onboarding.step4":"[TBD] Try the widget","onboarding.step5":"[TBD] Learn keyboard shortcuts","onboarding.skip":"[TBD] Skip for now","onboarding.next":"[TBD] Next","onboarding.finish":"[TBD] Get started","error.generic":"Algo deu errado","error.not_found":"N\xe3o encontrado","error.unauthorized":"Fa\xe7a login para continuar","error.forbidden":"Voc\xea n\xe3o tem permiss\xe3o para isso","error.rate_limit":"[TBD] Too many requests. Please wait a moment.","error.network":"[TBD] Connection error. Please check your internet.","error.try_again":"Tentar novamente","time.just_now":"Agora mesmo","time.minutes_ago":"h\xe1 {{count}}m","time.hours_ago":"h\xe1 {{count}}h","time.today":"Hoje","time.yesterday":"Ontem","common.save":"Salvar","common.cancel":"Cancelar","common.delete":"Excluir","common.edit":"Editar","common.create":"Criar","common.search":"Pesquisar","common.filter":"[TBD] Filter","common.sort":"[TBD] Sort","common.refresh":"[TBD] Refresh","common.loading":"Carregando...","common.no_results":"Nenhum resultado","common.confirm":"[TBD] Confirm","common.close":"Fechar","common.back":"Voltar","common.next":"[TBD] Next","common.copy":"Copiar","common.copied":"Copiado!","marketing.proof.eyebrow":"[TBD] Try it, then check the evidence","marketing.proof.title":"[TBD] See the work behind the answer.","marketing.proof.description":"[TBD] Start with public pages. Explore the assistant here. Then inspect which connected workflows have evidence before trusting a private order answer or a store action.","marketing.proof.scan_title":"[TBD] Scan what shoppers can see","marketing.proof.scan_description":"[TBD] Find product and policy signals, plus missing information that could block a useful answer.","marketing.proof.scan_cta":"[TBD] Scan my store","marketing.proof.assistant_title":"[TBD] Ask about aserva","marketing.proof.assistant_description":"[TBD] Ask this site’s assistant a real question about the product. It is separate from a demo connected to your store.","marketing.proof.assistant_cta":"[TBD] Open assistant","marketing.proof.ready_title":"[TBD] Check what is ready","marketing.proof.ready_description":"[TBD] See what has technical evidence, what needs a connected provider, and what remains unverified for launch.","marketing.proof.ready_cta":"[TBD] See current proof","marketing.approval.eyebrow":"[TBD] Before anything changes","marketing.approval.title":"[TBD] An address change needs your team’s say.","marketing.approval.description":"[TBD] First, verify the shopper and the order. Then show your team the proposed edit before it is sent. This example changes nothing; the proof page shows current provider support.","marketing.approval.cta":"[TBD] Review action evidence","marketing.approval.example":"[TBD] Address change example","marketing.approval.illustrative":"[TBD] Illustrative","marketing.approval.verify":"[TBD] Verify","marketing.approval.verify_detail":"[TBD] Confirm identity and the connected order state.","marketing.approval.prepare":"[TBD] Prepare","marketing.approval.prepare_detail":"[TBD] Show the proposed change and its source context.","marketing.approval.review":"[TBD] Review","marketing.approval.review_detail":"[TBD] A merchant decides whether the change may run.","marketing.approval.boundary":"[TBD] Prepared for review \xb7 No order is changed on this page.","marketing.demo.answer.label":"[TBD] AI Agent","marketing.demo.answer.question":"[TBD] طلبي #1048 للرياض، وين وصل؟ ويلحق قبل الجمعة؟","marketing.demo.answer.translation":"[TBD] Where is order #1048? Will it reach Riyadh before Friday?","marketing.demo.answer.firstReply":"[TBD] بعد التحقق من الطلب، راجعت حالته في المتجر المتصل: شُحن، وآخر حالة مسجلة له \xabقيد النقل\xbb. أقدر أعرض لك رابط التتبع.","marketing.demo.answer.followUp":"[TBD] طيب هل موعد الجمعة مؤكد؟","marketing.demo.answer.finalReply":"[TBD] ما ظهر موعد تسليم مؤكد في بيانات الشحنة، فما أقدر أضمن الجمعة. تقدر تتابعها من رابط التتبع، وإذا الموعد ضروري أجهّز السؤال لفريق المتجر.","marketing.demo.answer.next":"[TBD] Illustrative order #1048 \xb7 tracking available \xb7 Frid

1ay ETA not supplied.","marketing.demo.answer.source0":"[TBD] Verified Shopify order","marketing.demo.answer.source1":"[TBD] Shipment: in transit","marketing.demo.answer.source2":"[TBD] Tracking link","marketing.demo.shopping.label":"[TBD] Shopping guide","marketing.demo.shopping.question":"[TBD] I need a black midi dress for Friday. Is size M available?","marketing.demo.shopping.translation":"[TBD] Shopper needs a style, size, and delivery answer.","marketing.demo.shopping.firstReply":"[TBD] I can narrow it down. Do you prefer a relaxed or tailored fit?","marketing.demo.shopping.followUp":"[TBD] Tailored, please.","marketing.demo.shopping.finalReply":"[TBD] For a tailored look, I’d start with this black crepe midi. Let me check the M measurements, stock, and delivery options before I promise Friday.","marketing.demo.shopping.next":"[TBD] Stock and Friday delivery still need a live store check.","marketing.demo.shopping.source0":"[TBD] Product details","marketing.demo.shopping.source1":"[TBD] Size guide","marketing.demo.handoff.label":"[TBD] Team handoff","marketing.demo.handoff.question":"[TBD] My package arrived open and one item is missing.","marketing.demo.handoff.translation":"[TBD] Shopper needs help with a damaged delivery.","marketing.demo.handoff.firstReply":"[TBD] I’m sorry. Could you share your order number and a photo of the package?","marketing.demo.handoff.followUp":"[TBD] I have both. Can someone review this today?","marketing.demo.handoff.finalReply":"[TBD] Thanks. I’d put the photo and order number together for the support team, so you don’t have to explain it all again. They’ll decide what happens next.","marketing.demo.handoff.next":"[TBD] The team takes over when a connected order needs review.","marketing.demo.handoff.source0":"[TBD] Customer message","marketing.demo.handoff.source1":"[TBD] Order lookup required","marketing.demo.control.label":"[TBD] Guarded action","marketing.demo.control.question":"[TBD] Can you change my delivery address?","marketing.demo.control.translation":"[TBD] Shopper is requesting a live order change.","marketing.demo.control.firstReply":"[TBD] I can help prepare that. First we need to verify you and check whether the order can still be edited.","marketing.demo.control.followUp":"[TBD] Can you change it now?","marketing.demo.control.finalReply":"[TBD] I can prepare the request, but I can’t send an address change until your order is verified and the store approves it.","marketing.demo.control.next":"[TBD] No order change has been sent.","marketing.demo.control.source0":"[TBD] Order state needed","marketing.demo.control.source1":"[TBD] Merchant approval","marketing.demo.explore":"[TBD] Explore four support moments","marketing.demo.shopify_example":"[TBD] Illustrative Shopify example","marketing.demo.conversation_example":"[TBD] Example conversation","marketing.demo.capabilities":"[TBD] Explore aserva capabilities","marketing.demo.play":"[TBD] Play message rotation","marketing.demo.pause":"[TBD] Pause message rotation","marketing.demo.chat":"[TBD] Shopper chat","marketing.demo.verified":"[TBD] Verified shopper \xb7 connected store","marketing.demo.boutique":"[TBD] Online boutique \xb7 web","marketing.demo.order_example":"[TBD] Illustrative connected order \xb7 #1048","marketing.demo.in_transit":"[TBD] In transit","marketing.demo.tracking":"[TBD] \xb7 Tracking link available","marketing.demo.product":"[TBD] Black crepe midi dress","marketing.demo.stock":"[TBD] Example product \xb7 stock to be confirmed","marketing.demo.boundary":"[TBD] Illustrative conversation. Order and tracking answers require a connected store; a delivery date requires supporting carrier data.","marketing.nav.home":"[TBD] aserva home","marketing.footer.link.ai_agent":"[TBD] AI Agent","marketing.footer.link.support_agent":"[TBD] Support Agent","marketing.footer.link.shopping_assistant":"[TBD] Shopping Assistant","marketing.footer.link.helpdesk":"[TBD] Helpdesk","marketing.footer.link.product_tour":"[TBD] Product tour","marketing.footer.link.free_site_scan":"[TBD] Free site scan","marketing.footer.link.pricing":"[TBD] Pricing","marketing.footer.link.clothing_apparel":"[TBD] Clothing & Apparel","marketing.footer.link.beauty_cosmetics":"[TBD] Beauty & Cosmetics","marketing.footer.link.subscriptions":"[TBD] Subscriptions","marketing.footer.link.food_beverage":"[TBD] Food & Beverage","marketing.footer.link.consumer_electronics":"[TBD] Consumer Electronics","marketing.footer.link.luxury_jewelry":"[TBD] Luxury & Jewelry","marketing.footer.link.home_garden":"[TBD] Home & Garden","marketing.footer.link.health_wellness":"[TBD] Health & Wellness","marketing.footer.link.business_services":"[TBD] Business Services","marketing.footer.link.construction_trades":"[TBD] Construction & Trades","marketing.footer.link.home_services":"[TBD] Home Services","marketing.footer.link.hospital

1ity_events":"[TBD] Hospitality & Events","marketing.footer.link.education_training":"[TBD] Education & Training","marketing.footer.link.all_industries":"[TBD] All industries","marketing.footer.link.product_education":"[TBD] Product education","marketing.footer.link.proactive_engagement":"[TBD] Proactive engagement","marketing.footer.link.recommendations":"[TBD] Recommendations","marketing.footer.link.all_use_cases":"[TBD] All use cases","marketing.footer.link.enterprise":"[TBD] Enterprise","marketing.footer.link.all_integrations":"[TBD] All integrations","marketing.footer.link.blog":"[TBD] Blog","marketing.footer.link.help_center":"[TBD] Help center","marketing.footer.link.faq":"[TBD] FAQ","marketing.footer.link.book_a_demo":"[TBD] Book a demo","marketing.footer.link.contact_support":"[TBD] Contact support","marketing.footer.link.how_aserva_proves_answers":"[TBD] How aserva proves answers","marketing.footer.link.privacy_policy":"[TBD] Privacy policy","marketing.footer.link.terms_of_service":"[TBD] Terms of service","marketing.faq.approval.question":"[TBD] Does aserva act without approval?","marketing.faq.approval.answer":"[TBD] No. Refunds, exchanges, discounts, and edits remain prepared for your team to review.","marketing.faq.sources.question":"[TBD] Where do answers come from?","marketing.faq.sources.answer":"[TBD] Aserva uses the store products, policies, and connected commerce context you make available.","marketing.faq.arabic.question":"[TBD] Can shoppers ask in Gulf Arabic?","marketing.faq.arabic.answer":"[TBD] Yes. The public product experience is designed for Arabic-first Gulf ecommerce conversations.","marketing.hero.image_alt":"[TBD] Woman in a clothing store","marketing.integrations.provider_website":"[TBD] {{provider}} website","setup.title":"[TBD] Set up aserva","setup.description":"[TBD] Four steps to prepare: import your store information, add the widget, test the answers, and connect your store.","setup.loading":"[TBD] Loading setup","setup.status_failed":"[TBD] Some setup details couldn\'t be loaded","setup.status_unavailable":"[TBD] Setup status is temporarily unavailable. Please try again.","setup.status_forbidden":"[TBD] You do not have access to setup details. Ask the workspace owner to check your permissions.","setup.retry":"[TBD] Retry","setup.scan.new_website":"[TBD] Add as new website","setup.scan.client_website":"[TBD] Save as client website","setup.scan.current_website":"[TBD] Apply to current website","setup.scan.save_failed":"[TBD] Could not save the website draft. Please try again.","setup.scan.saved":"[TBD] Scan saved for setup","setup.scan.recommended":"[TBD] Recommended first workflow","setup.scan.saving":"[TBD] Saving website draft…","setup.scan.draft_saved":"[TBD] Website draft saved to this account.","setup.scan.draft_failed":"[TBD] The website draft was not saved. You can still continue setup.","setup.scan.another":"[TBD] Scan another website","setup.demo.title":"[TBD] Want to look around first?","setup.demo.description":"[TBD] Open the demo inbox to see example answers and team handoffs. No store connection is needed.","setup.demo.open":"[TBD] Open demo inbox","setup.progress.title":"[TBD] Prepare in 4 steps","setup.progress.completed":"[TBD] {{completed}} of {{total}} steps complete","setup.progress.label":"[TBD] Setup progress","setup.steps.knowledge":"[TBD] Import store information","setup.steps.widget":"[TBD] Add the widget","setup.steps.ai-test":"[TBD] Test the answers","setup.steps.channels":"[TBD] Connect your store","setup.step":"[TBD] Step {{number}}","setup.complete":"[TBD] Complete","setup.previous":"[TBD] Previous step","setup.next":"[TBD] Next step","setup.dashboard":"[TBD] Go to Dashboard","setup.checks_complete":"[TBD] Setup checks complete. Verify the live customer journey next.","setup.verify.active_workflows":"[TBD] Workflows are active. Test order questions, returns, checkout help and product advice on your live store. Check permissions and team approval before using any customer action.","setup.verify.first_conversations":"[TBD] Try a real question and a handoff on your live store first. Review optional workflows and their rules before enabling them.","setup.moments.orders":"[TBD] Order questions","setup.moments.returns":"[TBD] Returns and exchanges","setup.moments.checkout":"[TBD] Checkout help","setup.moments.products":"[TBD] Product advice","setup.workflows.view":"[TBD] View active workflows","setup.workflows.launch":"[TBD] Activate {{count}} starter workflows","setup.workflows.activated":"[TBD] Activated {{count}} workflows","setup.workflows.already_active":"[TBD] Workflows are already active","setup.workflows.failed":"[TBD] Could not activate the workflows. Please try again.","setup.inbox":"[TBD] Open inbox","setup.analytics":"[TBD] Open analytics","setup.after.title":"[TBD] What to do next","setup.after.review-playbooks.title":"[TBD] Review active workflows","setup.after.review-playbooks.description":"[TBD] Check the messages, audience and rules before leaving workflows active.","setup.after.review-playbooks.cta":"[TBD] Review workflows","setup.after.monitor-inbox.title":"[TBD] Watch the first conversations","setup.after.monitor-inbox.description":"[TBD] Check whether customers receive useful answers and can reach your team when needed.","setup.after.monitor-inbox.cta":"[TBD] Open inbox","setup.after.measure-results.title":"[TBD] Review the first results","setup.after.measure-results.description":"[TBD] Review recorded activity and outcomes. Do not treat attributed sales as proof of extra sales.","setup.after.measure-results.cta":"[TBD] Open analytics","setup.ai.organization_loading":"[TBD] Your account is still loading. Try again shortly.","setup.ai.enter_question":"[TBD] Please enter a question.","setup.ai.failed":"[TBD] AI test failed","

1setup.ai.unavailable":"[TBD] The answer service is temporarily unavailable. Try again, or ask your account owner to check the connection.","setup.ai.empty":"[TBD] No usable answer was returned. Please try again.","setup.ai.intro":"[TBD] Try customer questions before enabling automation. Review each answer against your policies and connected data.","setup.ai.question":"[TBD] Ask a question...","setup.ai.test":"[TBD] Test","setup.ai.testing":"[TBD] Testing...","setup.ai.retry":"[TBD] Retry in {{seconds}} seconds. If it fails again, ask your account owner to check the answer service.","setup.ai.quota":"[TBD] Ask your account owner to check the AI service allowance and approved provider settings before retrying.","setup.ai.failure_help":"[TBD] This checks answers from your signed-in account. It does not confirm that the widget is installed or that customer actions are ready.","setup.ai.response_time":"[TBD] Response time:","setup.ai.milliseconds":"[TBD] {{ms}}ms","setup.ai.confidence":"[TBD] Confidence:","setup.ai.review_answer":"[TBD] Confidence is an estimate, not proof that an answer is correct. Check the facts, uncertainty and handoff before enabling automation.","setup.ai.completed":"[TBD] Answer test completed","setup.ai.completed_help":"[TBD] A test answer was returned. Verify its accuracy and try the actual customer journey before expanding automation.","setup.ai.scenarios.order-status.label":"[TBD] Order status","setup.ai.scenarios.order-status.message":"[TBD] Where is my order #1007?","setup.ai.scenarios.order-status.outcome":"[TBD] Check that private order details require customer verification and live order data.","setup.ai.scenarios.return-save.label":"[TBD] Return or exchange","setup.ai.scenarios.return-save.message":"[TBD] I want to return this jacket because the size feels wrong.","setup.ai.scenarios.return-save.outcome":"[TBD] Check the actual return policy and available options before any refund or exchange.","setup.ai.scenarios.cart-recovery.label":"[TBD] Checkout help","setup.ai.scenarios.cart-recovery.message":"[TBD] My discount code is not working at checkout.","setup.ai.scenarios.cart-recovery.outcome":"[TBD] Check payment guidance without inventing a discount or claiming a recovered sale.","setup.ai.scenarios.product-advisor.label":"[TBD] Product guidance","setup.ai.scenarios.product-advisor.message":"[TBD] Which moisturizer should I buy for sensitive skin?","setup.ai.scenarios.product-advisor.outcome":"[TBD] Check recommendations against product facts, and expect uncertainty when suitability is unknown.","setup.channels.intro":"[TBD] Connect your store and support channels, then verify the data and handoff before using them with customers.","setup.channels.open":"[TBD] Open commerce integrations","setup.channels.connected":"[TBD] Connected: {{count}}","setup.channels.pending":"[TBD] Configured but not connected: {{count}}","setup.channels.status":"[TBD] Connection recorded","setup.channels.verify":"[TBD] Check permissions and current data, then test a real customer journey. A recorded connection does not confirm that refunds, exchanges or other actions are ready.","setup.knowledge.enter_url":"[TBD] Please enter a website URL","setup.knowledge.website_url":"[TBD] Public website URL","setup.knowledge.started":"[TBD] Public page import started.","setup.knowledge.failed":"[TBD] Crawl couldn\'t complete","setup.knowledge.failed_help":"[TBD] Public pages could not be imported. Check the website address or add key pages manually.","setup.knowledge.incomplete":"[TBD] The import connection ended before completion was confirmed. Check your saved articles before retrying.","setup.knowledge.verify_indexing":"[TBD] Import ended. Search status is not confirmed; check the knowledge base before testing answers.","setup.knowledge.indexing_gap":"[TBD] Imported {{imported}} pages, but {{pending}} need indexing retry before AI can use them.","setup.knowledge.limit_toast":"[TBD] Import reached the {{limit}} page limit. Searchable articles: {{indexed}}.","setup.knowledge.indexed_toast":"[TBD] {{indexed}} articles are searchable. Review them and test the answers next.","setup.knowledge.title":"[TBD] Teach aserva from your store","setup.knowledge.

1import_help":"[TBD] Import public policies, FAQs, shipping, returns, and help pages so customer answers are grounded.","setup.knowledge.live_data_help":"[TBD] Product catalog, stock, order, and customer data should come from Shopify or WooCommerce after connection.","setup.knowledge.scan_help":"[TBD] This setup started from your scanner report. Import public help and policy pages, then verify your commerce connection for current product and order data.","setup.knowledge.scan_another":"[TBD] Scan another website","setup.knowledge.importing":"[TBD] Importing...","setup.knowledge.import":"[TBD] Import pages","setup.knowledge.finding":"[TBD] Finding store pages...","setup.knowledge.progress":"[TBD] {{crawled}} / {{total}} pages","setup.knowledge.limit":"[TBD] Imported {{imported}} pages. The onboarding import stopped at the {{limit}} page limit.","setup.knowledge.remaining":"[TBD] {{remaining}} sitemap URLs were left for later.","setup.knowledge.limit_help":"[TBD] aserva imports public help and policy pages first; connect Shopify or WooCommerce for full product, stock, order, customer, return, and revenue data. Verify permissions and current records before using them.","setup.knowledge.connect":"[TBD] Connect commerce platform","setup.knowledge.add_manually":"[TBD] Add key pages manually","setup.knowledge.completed_counts":"[TBD] Imported {{imported}} pages. Searchable: {{indexed}}. Pending indexing: {{pending}}.","setup.knowledge.quick_fixes":"[TBD] Quick fixes to try:","setup.knowledge.check_public":"[TBD] Make sure the website is public and does not require a login.","setup.knowledge.check_homepage":"[TBD] Try the homepage address, such as example.com.","setup.knowledge.check_sitemap":"[TBD] Check the public sitemap:","setup.knowledge.try_manual":"[TBD] If the website cannot be imported, add important pages or documents manually below.","setup.knowledge.retry":"[TBD] Try again","setup.knowledge.upload":"[TBD] Add source documents","setup.knowledge.recommended":"[TBD] Recommended","setup.knowledge.manual_help":"[TBD] Upload your FAQ, product docs or support articles directly; no sitemap is needed.","setup.knowledge.upload_help":"[TBD] Upload return policies, shipping pages, FAQs, product docs or support guidance.","setup.knowledge.open":"[TBD] Open Knowledge Base","setup.knowledge.saved_count":"[TBD] Saved articles: {{count}}","setup.knowledge.searchable_count":"[TBD] Searchable: {{count}}","setup.knowledge.saved":"[TBD] Source documents added","setup.knowledge.saved_help":"[TBD] Check which articles are searchable, review their accuracy, then test actual customer questions. Adding documents alone does not confirm answer quality.","setup.widget.shopify.tagline":"[TBD] Install the app, then enable its theme app extension","setup.widget.shopify.placement":"[TBD] Online Store → Themes → App embeds","setup.widget.wordpress.tagline":"[TBD] Install the official plugin and connect your workspace","setup.widget.wordpress.placement":"[TBD] Plugins → Add New → aserva","setup.widget.framer.tagline":"[TBD] Approve the live domain, then install","setup.widget.framer.placement":"[TBD] Project settings → Custom code → End of body","setup.widget.custom.tagline":"[TBD] Send the snippet to your developer","setup.widget.custom.placement":"[TBD] Paste before </body> in your site template","setup.widget.help_title":"[TBD] Install your widget","setup.widget.help_description":"[TBD] Install the widget on your published site, then check the workspace match.","setup.widget.custom.label":"[TBD] Custom site","setup.widget.help_pick":"[TBD] Choose your platform","setup.widget.help_pick_description":"[TBD] Select the platform that runs your website.","setup.widget.help_install":"[TBD] Install the widget","setup.widget.help_install_description":"[TBD] Follow the installation instructions for your platform and publish the changes.","setup.widget.verify":"[TBD] Verify installation","setup.widget.help_verify_description":"[TBD] Check the published page for the widget script associated with this workspace.","setup.widget.copied":"[TBD] Widget code 

1copied","setup.widget.copy_failed":"[TBD] Could not copy the code. Select it and copy it manually.","setup.widget.framer.enter_url":"[TBD] Published Framer website URL","setup.widget.framer.failed":"[TBD] Could not approve this website. Check the published URL and try again.","setup.widget.framer.approved_copied":"[TBD] Website approved and widget code copied. Install it and publish the site next.","setup.widget.framer.approved_manual":"[TBD] Website approved. Copy the widget code manually, install it, then publish.","setup.widget.detected":"[TBD] Widget activity recorded","setup.widget.scope":"[TBD] This checks installation or recorded activity. It does not confirm answer quality or permission to access orders or perform actions.","setup.widget.last_seen":"[TBD] Last activity:","setup.widget.theme_app":"[TBD] Theme app","setup.widget.guided":"[TBD] Guided setup","setup.widget.shopify.title":"[TBD] Install on Shopify","setup.widget.shopify.description":"[TBD] Install aserva, then enable its theme app embed on your storefront.","setup.widget.shopify.instructions":"[TBD] Installation steps","setup.widget.shopify.step1":"[TBD] Open the aserva app in Shopify","setup.widget.shopify.step2":"[TBD] Connect your store to the correct aserva workspace","setup.widget.shopify.step3":"[TBD] Open Online Store > Themes > Customize > App embeds and enable aserva","setup.widget.shopify.step4":"[TBD] Save the theme, then verify aserva on your storefront","setup.widget.wordpress.title":"[TBD] Install on WordPress","setup.widget.wordpress.description":"[TBD] Use the official aserva plugin to connect the widget to your workspace.","setup.widget.wordpress.instructions":"[TBD] Plugin installation steps","setup.widget.wordpress.step1":"[TBD] Open the official plugin page and install the plugin in WordPress","setup.widget.wordpress.step2":"[TBD] Activate the plugin and connect it to your aserva workspace","setup.widget.wordpress.step3":"[TBD] Publish the site and verify the widget on a public page","setup.widget.wordpress.open":"[TBD] Open official WordPress plugin","setup.widget.framer.title":"[TBD] Install on Framer","setup.widget.self_serve":"[TBD] Self-service","setup.widget.framer.description":"[TBD] Approve your published domain before installing the widget code.","setup.widget.framer.prepare_title":"[TBD] 1. Approve your published website","setup.widget.framer.preparing":"[TBD] Approving...","setup.widget.framer.prepare":"[TBD] Approve website and copy code","setup.widget.framer.approved":"[TBD] Approved website:","setup.widget.framer.install_title":"[TBD] 2. Install and publish","setup.widget.copy":"[TBD] Copy code","setup.widget.framer.step1":"[TBD] Open your Framer project settings and Custom Code","setup.widget.framer.step2":"[TBD] Paste the code at the end of the body","

1setup.widget.framer.step3":"[TBD] Publish your website, then verify installation below","setup.widget.framer.workspace_value":"[TBD] Workspace ID:","setup.widget.custom.title":"[TBD] Install on a custom website","setup.widget.custom.description":"[TBD] Paste this code before the closing body tag in your site template, then publish.","setup.widget.settings":"[TBD] Open widget settings","setup.widget.preview":"[TBD] Preview widget","setup.widget.enter_url":"[TBD] Enter a website URL","setup.widget.verify_title":"[TBD] Check installation on your published site","setup.widget.verify_url":"[TBD] Website URL to verify installation","setup.widget.checking":"[TBD] Checking...","setup.widget.verify_found":"[TBD] The widget script for this workspace was found on the page.","setup.widget.verify_not_found":"[TBD] Installation could not be confirmed. Check the published page URL and the code for this workspace, then try again.","setup.help.enter_question":"[TBD] Ask a question about this setup step first.","setup.help.error":"[TBD] Help is unavailable right now. Your question is preserved; try again later or review the setup steps.","setup.help.limit":"[TBD] The help request limit has been reached. Review your usage or try again later.","setup.help.badge":"[TBD] Setup help","setup.help.title":"[TBD] Need help with this step?","setup.help.description":"[TBD] Describe what you see or what is confusing. You can attach a screenshot. Check the guidance against your actual screen before making changes.","setup.help.context":"[TBD] Current step","setup.help.setup":"[TBD] Setup","setup.help.question":"[TBD] Your question about the setup step","setup.help.platform":"[TBD] this platform","setup.help.placeholder":"[TBD] Example: I chose {{platform}}, but I cannot find the menu mentioned in the guide.","setup.help.screenshot":"[TBD] Attach screenshot","setup.help.asking":"[TBD] Requesting help...","setup.help.ask":"[TBD] Request help","setup.help.attached_help":"[TBD] This image will be sent with your question.","setup.help.remove_screenshot":"[TBD] Remove screenshot","setup.help.preview":"[TBD] Setup screenshot preview","setup.help.how":"[TBD] How help works","setup.help.understand":"[TBD] Context","setup.help.understand_help":"[TBD] The request includes your platform and current setup step.","setup.help.inspect":"[TBD] Screenshot","setup.help.inspect_help":"[TBD] If image analysis is available, an attached screenshot can help explain the screen. It does not confirm installation.","setup.help.guide":"[TBD] Guidance","setup.help.guide_help":"[TBD] Review the observations and next steps. If the assistant is unavailable, saved guide steps are labeled clearly.","setup.help.you_asked":"[TBD] Your question","setup.help.attached":"[TBD] Attached screenshot:","setup.help.reply":"[TBD] Setup guidance","setup.help.saved_guide":"[TBD] Saved guide steps; no tailored assistant answer was obtained.","setup.help.screenshot_summary":"[TBD] What the screenshot appears to show","setup.help.observations":"[TBD] Observations","setup.help.next":"[TBD] Next steps","setup.help.fallback":"[TBD] If your screen is different","setup.guided.business":"[TBD] Business","setup.guided.name_the_workspace_you_want_your_shoppers_and":"[TBD] Name the workspace you want your shoppers and support team to recognize.","setup.guided.import_answers":"[TBD] Import answers","setup.guided.load_returns_shipping_exchanges_order_help_and_faq":"[TBD] Load returns, shipping, exchanges, order help, and FAQ content so the AI stays grounded.","setup.guided.test_safely":"[TBD] Test safely","setup.guided.see_exactly_how_your_bot_responds_before_any":"[TBD] See exactly how your bot responds before any customer does.","setup.guided.go_live":"[TBD] Go live","setup.guided.style_the_widget_use_the_approved_platform_install":"[TBD] Style the widget, use the approved platform install path, and launch assist workflows when you are ready.","setup.guided.need_help":"[TBD] Need help?","setup.guided.add_your_company_name_to_continue":"[TBD] Add your company name to continue.","setup.guided.add_at_least_one_knowledge_item_before_moving":"[TBD] Add at least one knowledge item before moving forward.","setup.guided.set_both_assistant_tone_and_greeting_to_continue":"[TBD] Set both assistant tone and greeting to continue.","setup.guided.publish_the_widget_on_your_website_then_check":"[TBD] Publish the widget on your website, then check the published page URL below before finishing.","setup.guided.upload_failed":"[TBD] Upload failed","

1setup.guided.article_added_to_your_knowledge_base":"[TBD] Article added to your knowledge base","setup.guided.failed_to_add_article":"[TBD] Failed to add article","setup.guided.ai_assistant":"[TBD] AI Assistant","setup.guided.failed_to_save_workspace_settings":"[TBD] Failed to save workspace settings","setup.guided.failed_to_complete_guided_onboarding":"[TBD] Failed to complete guided onboarding","setup.guided.recommended_safe_defaults_applied":"[TBD] Recommended safe defaults applied","setup.guided.draft_prepared_replace_every_bracketed_field_with_your":"[TBD] Draft prepared. Replace every bracketed field with your policy, review it, then save.","setup.guided.can_you_walk_me_through_your_return_and":"[TBD] Can you walk me through your return and refund policy?","setup.guided.widget_preview_opened":"[TBD] Widget preview opened","setup.guided.complete_this_step_before_continuing":"[TBD] Complete this step before continuing","setup.guided.failed_to_launch_revenue_playbooks":"[TBD] Failed to launch revenue playbooks","setup.guided.revenue_playbooks_are_already_active":"[TBD] Revenue playbooks are already active","setup.guided.guided_onboarding_complete_review_workflow_activation_and_permissions":"[TBD] Guided onboarding complete. Review workflow activation and permissions next.","setup.guided.guided_onboarding_complete_review_activation_status_next":"[TBD] Guided onboarding complete. Review activation status next.","setup.guided.shopify_storefronts_must_enable_the_aserva_theme_app":"[TBD] Shopify storefronts must enable the aserva theme app extension.","setup.guided.wordpress_sites_should_install_and_connect_the_aserva":"[TBD] WordPress sites should install and connect the aserva plugin.","setup.guided.embed_code_copied":"[TBD] Embed code copied","setup.guided.could_not_copy_embed_code":"[TBD] Could not copy embed code","setup.guided.loading_your_onboarding_workspace":"[TBD] Loading your onboarding workspace","setup.guided.guided_onboarding":"[TBD] Guided onboarding","setup.guided.launch_ai_assist_for_repetitive_support_without_a":"[TBD] Launch AI assist for repetitive support without a heavy setup project.","setup.guided.set_up_your_workspace_add_confirmed_business_information":"[TBD] Set up your workspace, add confirmed business information, and try real customer questions. Check the published site before launch, then review answers and human handoff in the Launch Center.","setup.guided.setup_time_depends_on_your_connected_sources_and":"[TBD] Setup time depends on your connected sources and access to the published site.","setup.guided.assist_first":"[TBD] Assist first","setup.guided.start_with_ai_help_on_the_repetitive_questions":"[TBD] Start with AI help on the repetitive questions your team already answers every day.","setup.guided.safe_by_default":"[TBD] Safe by default","setup.guided.grounded_answers_clear_handoff_paths_and_visible_controls":"[TBD] Grounded answers, clear handoff paths, and visible controls before you automate more.","setup.guided.upgrade_later":"[TBD] Upgrade later","setup.guided.prove_value_first_then_turn_on_playbooks_and":"[TBD] Prove value first, then turn on playbooks and deeper automation when the team is ready.","setup.guided.step":"[TBD] Step","setup.guided.of":"[TBD] of","setup.guided.progress":"[TBD] Progress","setup.guided.onboarding_progress":"[TBD] Onboarding progress","setup.guided.steps":"[TBD] Steps","setup.guided.start_with_the_name_your_support_team_and":"[TBD] Start with the name your support team and customers already know.","setup.guided.we_use_it_across_the_widget_analytics_and":"[TBD] We use it across the widget, analytics, and assist workflows so your first launch feels clean and recognizable.","setup.guided.company_name":"[TBD] Company name","setup.guided.acme_inc":"[TBD] Acme Inc.","setup.guided.grounding_matters":"[TBD] Grounding matters","setup.guided.import_the_answers_customers_ask_for_most_often":"[TBD] Import the answers customers ask for most often first: returns, exchanges, shipping timelines, tracking, cancellations, and store policies.","setup.guided.prepare_your_policy_draft":"[TBD] Prepare your policy draft","setup.guided.choose_a_topic_to_prepare_an_editable_draft":"[TBD] Choose a to

1pic to prepare an editable draft below. Nothing is saved until you add your own policy and review it.","setup.guided.includes":"[TBD] Includes","setup.guided.draft_sections":"[TBD] draft sections","setup.guided.upload_files_for_your_knowledge_base":"[TBD] Upload files for your knowledge base","setup.guided.use_pdfs_markdown_files_or_text_docs_with":"[TBD] Use PDFs, markdown files, or text docs with returns rules, shipping details, order help, FAQs, and product support content.","setup.guided.select_file":"[TBD] Select file","setup.guided.file_upload":"[TBD] File upload","setup.guided.quick_article_title":"[TBD] Quick article title","setup.guided.return_policy":"[TBD] Return policy","setup.guided.article_content":"[TBD] Article content","setup.guided.paste_policy_faq_or_product_support_content_here":"[TBD] Paste policy, FAQ, or product support content here...","setup.guided.replace_every_bracketed_field_with_your_confirmed_policy":"[TBD] Replace every bracketed field with your confirmed policy. If a topic does not apply, remove that section. This draft is not available to your assistant until you save it.","setup.guided.i_checked_this_draft_against_my_business_s":"[TBD] I checked this draft against my business\'s published policy.","setup.guided.knowledge_items_added":"[TBD] Knowledge items added","setup.guided.test_now":"[TBD] Test now","setup.guided.adding":"[TBD] Adding...","setup.guided.add_article":"[TBD] Add article","setup.guided.uploading":"[TBD] Uploading...","setup.guided.live_widget_preview":"[TBD] Live widget preview","setup.guided.preview_widget":"[TBD] Preview widget","setup.guided.you_can_preview_your_current_widget_immediately_even":"[TBD] You can preview your current widget immediately, even before final go-live. This helps teams validate tone and first impression earlier.","setup.guided.safe_launch_defaults":"[TBD] Safe launch defaults","setup.guided.keep_the_assistant_focused_on_grounded_answers_when":"[TBD] Keep the assistant focused on grounded answers. When it is unsure, it should say so clearly and hand the conversation to a human instead of guessing.","setup.guided.use_recommended_defaults":"[TBD] Use recommended defaults","setup.guided.current_launch_profile":"[TBD] Current launch profile","setup.guided.keep_it_simple":"[TBD] Keep it simple","setup.guided.customize_wording":"[TBD] Customize wording","setup.guided.greeting":"[TBD] Greeting","setup.guided.tone":"[TBD] Tone","setup.guided.safe_test_before_launch":"[TBD] Safe test before launch","setup.guided.run_a_safe_test":"[TBD] Run a safe test","setup.guided.assistant":"[TBD] Assistant","setup.guided.for_first_launch_the_goal_is_not_perfect":"[TBD] For first launch, the goal is not perfect personality. It is clear answers, safe fallback behavior, and an easy handoff to a human when confidence is low.","setup.guided.assistant_tone":"[TBD] Assistant tone","setup.guided.keep_the_tone_calm_clear_and_operational_this":"[TBD] Keep the tone calm, clear, and operational. This is best used for repetitive support before you push into heavier automation.","setup.guided.greeting_message":"[TBD] Greeting message","setup.guided.storefront_platform":"[TBD] Storefront platform","setup.guided.this_workspace_is_connected_to_shopify_so_the":"[TBD] This workspace is connected to Shopify, so the approved theme app extension path is locked in.","setup.guided.choose_the_platform_that_owns_your_storefront_shopify":"[TBD] Choose the platform that owns your storefront. Shopify always uses the theme app extension path.","setup.guided.recommended_launch_path":"[TBD] Recommended launch path","setup.guided.enable_the_aserva_chat_widget_app_embed_in":"[TBD] Enable the aserva Chat Widget app embed in the Shopify theme editor, save the theme, and confirm the launcher on the storefront. Do not edit Shopify theme files.","setup.guided.keep_the_first_launch_simple_use_the_platform":"[TBD] Keep the first launch simple: use the platform placement above, preview the launcher once, then finish and move into the Launch Center for deeper control.","setup.guided.shopify_theme_app_extension":"[TBD] Shopify theme app extension","setup.guided.open":"[TBD] Open","setup.guided.online_store_themes_customize_app_embeds":"[TBD] Online Store > Themes > Customize > App embeds","setup.guided.enable":"[TBD] , enable","setup.guided.aserva_chat_widget":"[TBD] aserva Chat Widget","setup.guided.and_save_the_storefront_launcher_is_delivered_by":"[TBD] , and save. The storefront launcher is delivered by Shopify\'s app embed system.","setup.guided.enable_in_shopify_theme_editor":"[TBD] Enable in Shopify theme editor","setup.guided.connect_shopify_first":"[TBD] Connect Shopify first","setup.guided.open_wordpress_plugin":"[TBD] Open WordPress plugin","setup.guided.preview_launcher":"[TBD] Preview launcher","setup.guided.copy_install_code":"[TBD] Copy install c

1ode","setup.guided.shopify_merchants_control_the_storefront_launcher_from_app":"[TBD] Shopify merchants control the storefront launcher from App embeds in the theme editor. Save the theme after enabling it, then verify the live storefront.","setup.guided.if_someone_else_owns_the_site_send_them":"[TBD] If someone else owns the site, send them the platform path above plus the install code. Guided onboarding stays simple here, and the Launch Center gives you deeper control after launch.","setup.guided.optional_support_and_recovery_workflows":"[TBD] Optional support and recovery workflows","setup.guided.prepare":"[TBD] Prepare","setup.guided.workflow_templates_when_you_are_ready_check_connected":"[TBD] workflow templates when you are ready. Check connected channels, permissions, consent, and approval rules before activation. Setup alone does not prove customer contact or additional revenue.","setup.guided.launching":"[TBD] Launching...","setup.guided.configured":"[TBD] Configured","setup.guided.set_up_optional_workflows":"[TBD] Set up optional workflows","setup.guided.what_happens_after_you_finish":"[TBD] What happens after you finish","setup.guided.launch_center":"[TBD] Launch Center","setup.guided.review_live_readiness_install_details_and_launch_checks":"[TBD] Review live-readiness, install details, and launch checks in one place.","setup.guided.live_inbox":"[TBD] Live inbox","setup.guided.watch_the_first_conversations_and_confirm_the_handoff":"[TBD] Watch the first conversations and confirm the handoff experience feels safe.","setup.guided.assist_playbooks":"[TBD] Assist playbooks","setup.guided.only_turn_on_more_automation_after_the_first":"[TBD] Only turn on more automation after the first launch already feels trustworthy.","setup.guided.grounded_replies":"[TBD] Grounded replies","setup.guided.answers_stay_tied_to_the_knowledge_you_imported":"[TBD] Answers stay tied to the knowledge you imported.","setup.guided.low_confidence_handoff":"[TBD] Low-confidence handoff","setup.guided.you_can_keep_risky_situations_routed_to_people":"[TBD] You can keep risky situations routed to people instead of forcing automation.","setup.guided.clear_next_step":"[TBD] Clear next step","setup.guided.finish_guided_onboarding_review_activation_status_and_expand":"[TBD] Finish guided onboarding, review activation status, and expand only after you see value.","setup.guided.back":"[TBD] Back","setup.guided.skip_for_now":"[TBD] Skip for now →","setup.guided.continue_guided_onboarding":"[TBD] Continue guided onboarding","setup.guided.open_launch_center":"[TBD] Open Launch Center","setup.guided.open_assist_playbooks":"[TBD] Open assist playbooks","setup.guided.finish_and_launch_playbooks":"[TBD] Finish and launch playbooks","setup.guided.online_store_themes_customize_app_embeds_135":"[TBD] Online Store -> Themes -> Customize -> App embeds","setup.guided.use_this_when_your_storefront_runs_on_shopify":"[TBD] Use this when your storefront runs on Shopify and you want the quickest merchant-friendly install path.","setup.guided.open_the_live_theme_in_shopify":"[TBD] Open the live theme in Shopify","setup.guided.shopify_help_center_documents_this_flow_under_online":"[TBD] Shopify Help Center documents this flow under Online Store -> Themes. Open the theme you want to edit, then enter the theme editor for that live theme.","setup.guided.turn_on_the_app_embed":"[TBD] Turn on the app embed","setup.guided.in_the_theme_editor_sidebar_open_app_embeds":"[TBD] In the theme editor sidebar, open App embeds, find aserva Chat Widget, enable it, review any settings if needed, and save.","setup.guided.check_the_storefront":"[TBD] Check the storefront","setup.guided.shopify_recommends_previewing_the_store_after_saving_open":"[TBD] Shopify recommends previewing the store after saving. Open the storefront, make sure the launcher appears, then come back here to finish guided onboarding.","setup.guided.plugins_add_new_aserva_ai_chat_widget":"[TBD] Plugins -> Add New -> aserva AI Chat Widget","setup.guided.install_the_published_aserva_plugin_connect_your_account":"[TBD] Install the published aserva plugin, connect your account, and enable the widget without editing theme files.","setup.guided.install_the_wordpress_plugin":"[TBD] Install the WordPress plugin","setup.guided.in_wordpress_admin_open_plugins_add_new_search":"[TBD] In WordPress admin, open Plugins > Add New. Search for aserva AI Chat Widget, install it, and activate it.","setup.guided.connect_your_aserva_account":"[TBD] Connect your aserva account","setup.guided.open_aserva_in_wordpress_admin_and_complete_the":"[TBD] Open aserva in WordPress admin and complete the connection wizard. Use the account connection or your workspace ID and API key, then enable the widget.","setup.guided.check_the_published_page":"[TBD] Check the published page","setup.guided.open_your_published_website_and_check_that_the":"[TBD] Open your published website and check that the launcher appears. Enter that public page URL below to verify this workspace\'s script. A successful script check does not confirm answer quality or action permissions.","setup.guided.framer_webflow":"[TBD] Framer / Webflow","setup.guided.project_settings_custom_code_end_of_body":"[TBD] Project settings -> Custom code ->

1 End of body","setup.guided.use_this_for_no_code_website_builders_where":"[TBD] Use this for no-code website builders where custom scripts live in project settings instead of the page editor.","setup.guided.open_project_or_site_settings":"[TBD] Open project or site settings","setup.guided.framer_help_documents_this_under_project_settings_custom":"[TBD] Framer Help documents this under Project Settings -> Custom Code. Webflow Help documents it under Site settings where head and body custom code are managed. Start in that global code area instead of inside page content.","setup.guided.paste_the_code_in_the_body_end_area":"[TBD] Paste the code in the body-end area","setup.guided.framer_asks_you_to_choose_where_the_script":"[TBD] Framer asks you to choose where the script should be placed. Webflow documents a Footer code area before the closing </body> tag. Paste the install code there, then publish the site.","setup.guided.open_the_published_site":"[TBD] Open the published site","setup.guided.check_the_live_page_confirm_the_launcher_appears":"[TBD] Check the live page, confirm the launcher appears, and then continue with the next activation task in aserva.","setup.guided.custom_site":"[TBD] Custom site","setup.guided.paste_before_the_closing_body_tag_in_your":"[TBD] Paste before the closing </body> tag in your site template","setup.guided.use_this_when_a_developer_manages_the_storefront":"[TBD] Use this when a developer manages the storefront or when you want the raw script without platform-specific wording.","setup.guided.send_the_code_to_your_developer":"[TBD] Send the code to your developer","setup.guided.share_the_install_code_from_this_step_plus":"[TBD] Share the install code from this step plus the placement note so the developer knows exactly what to add and where.","setup.guided.paste_before_the_closing_body_tag":"[TBD] Paste before the closing body tag","setup.guided.the_developer_adds_the_code_to_the_shared":"[TBD] The developer adds the code to the shared site template or layout file right before the closing body tag, then deploys it.","setup.guided.open_the_live_storefront":"[TBD] Open the live storefront","setup.guided.once_deployed_load_the_live_site_confirm_the":"[TBD] Once deployed, load the live site, confirm the launcher appears, and return here to keep activation moving.","setup.guided.you_are_a_helpful_calm_support_assistant_use":"[TBD] You are a helpful, calm support assistant. Use the connected integrations and knowledge base to understand whether this is a store, service business, or content site. For stores, help with returns, exchanges, shipping, tracking, and product questions. For service or content sites, answer questions about services, articles, expertise, booking, and contact paths. If you are not confident, say so clearly and offer a human handoff.","setup.guided.hi_i_can_answer_questions_explain_services_or":"[TBD] Hi! I can answer questions, explain services or products, and connect you with support.","setup.guided.returns_starter_pack":"[TBD] Returns starter pack","setup.guided.draft_prompts_for_your_return_rules_item_condition":"[TBD] Draft prompts for your return rules, item condition, and refund timing.","setup.guided.return_policy_basics":"[TBD] Return policy basics","setup.guided.add_your_confirmed_return_eligibility_time_limit_item":"[TBD] [Add your confirmed return eligibility, time limit, item condition, and exclusions]","setup.guided.return_shipping_and_labels":"[TBD] Return shipping and labels","setup.guided.add_your_confirmed_return_shipping_costs_label_process":"[TBD] [Add your confirmed return shipping costs, label process, and damaged-item policy]","setup.guided.refund_processing_timeline":"[TBD] Refund processing timeline","setup.guided.add_your_confirmed_refund_approval_process_payment_destination":"[TBD] [Add your confirmed refund approval process, payment destination, and processing timeline]","setup.guided.shipping_starter_pack":"[TBD] Shipping starter pack","setup.guided.draft_prompts_for_your_delivery_timelines_tracking_and":"[TBD] Draft prompts for your delivery timelines, tracking, and exceptions.","setup.guided.shipping_speed_options":"[TBD] Shipping speed options","setup.guided.add_your_confirmed_shipping_options_destinations_charges_and":"[TBD] [Add your confirmed shipping options, destinations, charges, and delivery estimates]","setup.guided.order_tracking_updates":"[TBD] Order tracking updates","setup.guided.add_your_confirmed_tracking_notification_channel_and_update":"[TBD] [Add your confirmed tracking notification channel and update timing]","setup.guided.delayed_or_missing_delivery_flow":"[TBD] Delayed or missing delivery flow","setup.guided.add_your_confirmed_delayed_delivery_support_carrier_claim":"[TBD] [Add your confirmed delayed-delivery support, carrier claim process, and available remedies]","setup.guided.sizing_starter_pack":"[TBD] Sizing starter pack","setup.guided.draft_prompts_for_your_product_measurements_fit_guidance":"[TBD] Draft prompts for your product measurements, fit guidance, and exchanges.","setup.guided.how_to_use_the_size_guide":"[TBD] How to use the size guide","setup.guided.add_your_confirmed_product_size_guide_measurement_instructions":"[TBD] [Add your confirmed product size guide, measurement instructions, and guide link]","setup.guided.between_sizes_recommendation":"[TBD] Between sizes recommendation","setup.guided.add_your_confirmed_between_size_guidance_and_products":"[TBD] [Add your confirmed between-size guidance and products it applies to]","setup.guided.exchange_flow_for_wrong_size":"[TBD] Exchange flow for wrong size","setup.guided.add_your_confirmed_size_exchange_conditions_stock_checks":"[TBD] [Add your confirmed size exchange conditions, stock checks, costs, and approval process]","setup.guided.payments_starter_pack":"[TBD] Payments starter pack","setup.guided.draft_prompts_for_your_accepted_payments_failed_charge":"[TBD] Draft prompts for your accepted payments, failed-charge help, and refunds.","setup.guided.accepted_payment_methods":"[TBD] Accepted payment methods","setup.guided.add_your_confirmed_payment_methods_and_any_regional":"[TBD] [Add your confirmed payment methods and any regional restrictions]","setup.guided.failed_payment_troubleshooting":"[TBD] Failed payment troubleshooting","setup.guided.add_your_confirmed_failed_payment_support_process_never":"[TBD] [Add your confirmed failed-payment support process; never request card numbers or security codes in chat]","setup.guided.refund_and_charge_reversal_expectations":"[TBD] Refund and charge reversal expectations","setup.guided.add_your_confirmed_refund_destination_processing_estimate_and":"[TBD] [Add your confirmed refund destination, processing estimate, and payment support contact]","setup.guided.count_item_currently_loaded":"[TBD] {{count}} item currently loaded","setup.guided.count_items_currently_loaded":"[TBD] {{count}} items currently loaded","setup.guided.name_uploaded":"[TBD] {{name}} uploaded","setup.guided.sandbox_topic":"[TBD] Can you help me with {{topic}}?","setup.guided.workflows_configured":"[TBD] {{count}} workflow templates configured. Review activation and permissions next."}')}}]);