1"use strict";(globalThis.webpackChunkryno_api_doc=globalThis.webpackChunkryno_api_doc||[]).push([[7623],{601(e,n,i){i.r(n),i.d(n,{assets:()=>a,contentTitle:()=>d,default:()=>u,frontMatter:()=>r,metadata:()=>s,toc:()=>l});const s=JSON.parse('{"id":"business/business-onboarding/supporting-documents","title":"Supporting Documents","description":"Upload the business and identity documents required to verify your organisation.","source":"@site/docs/business/business-onboarding/supporting-documents.mdx","sourceDirName":"business/business-onboarding","slug":"/business/business-onboarding/supporting-documents","permalink":"/docs/business/business-onboarding/supporting-documents","draft":false,"unlisted":false,"tags":[],"version":"current","frontMatter":{"title":"Supporting Documents","description":"Upload the business and identity documents required to verify your organisation.","sidebarTitle":"Supporting Documents","icon":"files"},"sidebar":"businessSidebar","previous":{"title":"Management & Ownership","permalink":"/docs/business/business-onboarding/management-and-ownership"},"next":{"title":"Review & Submit","permalink":"/docs/business/business-onboarding/review-and-submit"}}');var o=i(4848),t=i(8453);const r={title:"Supporting Documents",description:"Upload the business and identity documents required to verify your organisation.",sidebarTitle:"Supporting Documents",icon:"files"},d=void 0,a={},l=[{value:"Before you begin",id:"before-you-begin",level:2},{value:"Accepted file formats",id:"accepted-file-formats",level:2},{value:"Upload a document",id:"upload-a-document",level:2},{value:"Document quality requirements",id:"document-quality-requirements",level:2},{value:"Replace a document",id:"replace-a-document",level:2},{value:"Common issues",id:"common-issues",level:2},{value:"Save and continue",id:"save-and-continue",level:2}];function c(e){const n={h2:"h2",li:"li",p:"p",strong:"strong",ul:"ul",...(0,t.R)(),...e.components},{Accordion:i,AccordionGroup:s,Card:r,CardGroup:d,Frame:a,Info:l,Note:c,Step:u,Steps:h,Tip:m,Warning:g}=n;return i||p("Accordion",!0),s||p("AccordionGroup",!0),r||p("Card",!0),d||p("CardGroup",!0),a||p("Frame",!0),l||p("Info",!0),c||p("Note",!0),u||p("Step",!0),h||p("Steps",!0),m||p("Tip",!0),g||p("Warning",!0),(0,o.jsxs)(o.Fragment,{children:[(0,o.jsx)(n.p,{children:"Upload the records Ryno needs to verify your business and the people connected to it. 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1),"\n",(0,o.jsx)(m,{children:"Use a clear scan where possible. Avoid photographs taken at an angle or in poor lighting."}),"\n",(0,o.jsx)(n.h2,{id:"replace-a-document",children:"Replace a document"}),"\n",(0,o.jsxs)(n.p,{children:["Open the uploaded document, select ",(0,o.jsx)(n.strong,{children:"Replace"})," or ",(0,o.jsx)(n.strong,{children:"Remove"}),", then upload the correct file."]}),"\n",(0,o.jsx)(g,{children:"Replacing a document after review begins may delay the application."}),"\n",(0,o.jsx)(n.h2,{id:"common-issues",children:"Common issues"}),"\n",(0,o.jsxs)(s,{children:[(0,o.jsx)(i,{title:"My file will not upload",children:"Confirm the format and size are supported. Rename the file using simple letters and numbers, then try again."}),(0,o.jsx)(i,{title:"The preview is unclear",children:"Upload a higher-quality scan or photograph with the complete document visible."}),(0,o.jsx)(i,{title:"The document has several pages",children:"Combine all pages into one PDF where possible."}),(0,o.jsx)(i,{title:"I selected the wrong document type",children:"Remove the upload and add it under the correct category."}),(0,o.jsx)(i,{title:"I do not have the requested document",children:"Contact Ryno Support before uploading an alternative."})]}),"\n",(0,o.jsx)(n.h2,{id:"save-and-continue",children:"Save and continue"}),"\n",(0,o.jsxs)(n.p,{children:["After uploading all required documents, select ",(0,o.jsx)(n.strong,{children:"Save & Continue"}),"."]}),"\n",(0,o.jsx)(c,{children:"Uploading documents does not submit your application."}),"\n",(0,o.jsxs)(d,{cols:2,children:[(0,o.jsx)(r,{title:"Management & Ownership",href:"/docs/business/business-onboarding/management-and-ownership"}),(0,o.jsx)(r,{title:"Review & Submit",href:"/docs/business/business-onboarding/review-and-submit"})]})]})}function u(e={}){const{wrapper:n}={...(0,t.R)(),...e.components};return n?(0,o.jsx)(n,{...e,children:(0,o.jsx)(c,{...e})}):c(e)}function p(e,n){throw new Error("Expected "+(n?"component":"object")+" `"+e+"` to be defined: you likely forgot to import, pass, or provide it.")}},8453(e,n,i){i.d(n,{R:()=>r,x:()=>d});var s=i(6540);const o={},t=s.createContext(o);function r(e){const n=s.useContext(t);return s.useMemo(function(){return"function"==typeof e?e(n):{...n,...e}},[n,e])}function d(e){let n;return n=e.disableParentContext?"function"==typeof e.components?e.components(o):e.components||o:r(e.components),s.createElement(t.Provider,{value:n},e.children)}}}]);
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