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21    <title>Privacy Policy en-ca | Allstate Protection Plans</title>
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95    font-weight: normal;
96    font-style: normal;
97  }
98  
99  @font-face {
100    font-family: "Helvetica Neue Blk Condensed";
101    src: url("/htm/home-depot/fonts/HelveticaNeueLTPro-Roman.eot");
102    src: url("/htm/home-depot/fonts/HelveticaNeueLTPro-Roman.eot?#iefix")
103        format("embedded-opentype"),
104      url("/htm/home-depot/fonts/HelveticaNeueLTPro-Roman.otf") format("opentype"),
105      url("/htm/home-depot/fonts/HelveticaNeueLTPro-Roman.ttf") format("truetype"),
106      url("/htm/home-depot/fonts/HelveticaNeueLTPro-Roman.woff") format("woff");
107    font-weight: normal;
108    font-style: normal;
109  }
110  
111  @font-face {
112    font-family: "Helvetica Neue Roman";
113    src: url("/htm/home-depot/fonts/HelveticaNeueLTPro-Roman.eot");
114    src: url("/htm/home-depot/fonts/HelveticaNeueLTPro-Roman.eot?#iefix")
115        format("embedded-opentype"),
116      url("/htm/home-depot/fonts/HelveticaNeueLTPro-Roman.otf") format("opentype"),
117      url("/htm/home-depot/fonts/HelveticaNeueLTPro-Roman.ttf") format("truetype"),
118      url("/htm/home-depot/fonts/HelveticaNeueLTPro-Roman.woff") format("woff");
119    font-weight: normal;
120    font-style: normal;
121  }
122  
123  body {
124    overflow-x: hidden;
125    font: 16px "Helvetica Neue Roman", helvetica, sans-serif;
126  }
127  
128  .container-fluid {
129    height: -webkit-min-content;
130  }
131  
132  a {
133    color: rgb(62, 118, 151);
134  }
135  
136  b,
137  strong {
138    font-family: "Helvetica Neue Bold", helvetica, sans-serif;
139  }
140  
141 /* h1 {
142    font-family: "Helvetica 87 Heavy Condensed", helvetica, sans-serif;
143    font-size: 46px;
144    line-height: 46px;
145    margin-bottom: 0;
146  } */
147  
148  .fr-ca h1 {
149    font-size: 41px;
150    line-height: 41px;
151  }
152  
153  p.subtitle {
154    font-style: italic;
155    font-size: 14px;
156    line-height: 20px;
157  }
158  
159  .lang-switch {
160    text-align: right;
161    padding: 20px 0;
162  }
163  
164  span.lang-link,
165  .lang-link a {
166    color: #666666;
167  }
168  
169  .maincontainer {
170    background-color: rgb(246, 246, 246);
171    padding: 0 15px;
172  }
173  
174  .full-940 {
175    width: 98%;
176    margin: 0 auto;
177    max-width: 100%;
178  }
179  
180  .banners-container {
181    position: relative;
182    height: 350px;
183    margin-bottom: 60px;
184    width: 100%;
185    background: #ffffff
186      url("/htm/home-depot/images/banner/[email protected]") no-repeat
187      center center;
188    -webkit-background-size: contain;
189    -moz-background-size: contain;
190    -o-background-size: contain;
191    background-size: contain;
192    border-top: 1px solid #e2e2e2;
193    border-bottom: 1px solid #e2e2e2;
194  }
195  
196  .banners-container div {
197    margin-right: 0;
198  }
199  
200  .banner-message {
201    align-items: center;
202  }
203  
204  .banner-message.full-940 {
205    margin-right: auto;
206  }
207  
208  .banner-text {
209    max-width: 250px;
210    margin-left: 40px;
211  }
212  
213  .content-block {
214    background-color: #ffffff;
215    line-height: 26px;
216  }
217  
218  .content-block .title,
219  .faq-container .title {
220    font-size: 24px;
221    line-height: 30px;
222  }
223  
224  .content-block .btn.btn-primary {
225    padding: 24px 0;
226    font-size: 18px;
227    line-height: 22px;
228  }
229  
230  .modal-dialog {
231    max-width: 650px;
232  }
233  
234  .modal-body .lang-switch {
235    margin: -18px 0 30px;
236    font-size: 14px;
237  }
238  
239  .modal-body .btn-secondary {
240    padding: 0.55rem 0.75rem 0.375rem;
241  }
242  
243  .footer-text-container a {
244    text-decoration: underline;
245  }
246  
247  .footnote {
248    font-size: 14px;
249  }
250  
251  .modal-header {
252    justify-content: center;
253  }
254  
255  .modal-header span {
256    font-size: 25px;
257  }
258  
259  .modal-header img {
260    width: 65px;
261    margin: 30px 0 0;
262  }
263  
264  .modal-body .text-lg {
265    font-size: 18px;
266  }
267  
268  .close-modal {
269    margin: 11px;
270    align-self: flex-end;
271    cursor: pointer;
272  }
273  
274  /* French-specific style changes */
275  
276  .fr-ca .banner-text {
277    max-width: 350px;
278  }
279  
280  .fr-ca .content-block .btn.btn-primary.tech-support-btn,
281  .fr-ca .content-block .btn.btn-primary.start-a-claim-btn {
282    padding: 14px 16px;
283    line-height: 21px;
284  }
285  @media(min-width: 960px) {
286    .ie-fix {
287      max-width: 457px;
288    }
289  }
290  @media screen and (max-width: 940px) {
291    .banners-container {
292      margin-bottom: 30px;
293      -webkit-background-size: cover;
294      -moz-background-size: cover;
295      -o-background-size: cover;
296      background-size: cover;
297    }
298  }
299  
300  @media screen and (max-width: 758px) {
301    .full-940 {
302      width: 100%;
303    }
304  
305    .hdca-lockup {
306      margin-left: 25px;
307    }
308  
309    .hdca-lockup img {
310      width: 105px;
311    }
312  
313    .banner-text {
314      margin-left: 40px;
315      margin-right: 25px;
316    }
317    .content-block .btn.btn-primary {
318      padding: 14px 16px;
319      line-height: 21px;
320    }
321    /* French-specific change */
322  
323    .fr-ca .banner-text {
324      margin-left: 10px;
325    }
326  
327    .content-block {
328      margin: 25px 0;
329    }
330  
331    .modal-body .button-container {
332      flex-direction: column;
333    }
334  
335    .modal-body .btn-secondary {
336      width: auto;
337    }
338  }
339  @media screen and (max-width: 480px) {
340    .banners-container {
341      background: #ffffff;
342    }
343  }
344  @media all and (-ms-high-contrast: none), (-ms-high-contrast: active) {
345    /* IE10+ CSS styles go here */
346    .row {
347      display: block;
348    }
349    .max-460 {
350      max-width: 460px;
351    }
352  }</style> </div> 
353                      <div class="coh-container ssa-component coh-component ssa-component-instance-01cedb90-5348-4e6b-b0d1-44b4e26d4495 coh-component-instance-01cedb90-5348-4e6b-b0d1-44b4e26d4495 landing-hero landing-hero--no-image landing-hero--no-cta landing-hero--navy-blue js-hero coh-ce-cpt_brand_lp_hero-67f45ade" data-theme="navy-blue">  <div class="coh-container landing-hero__wrapper coh-style-grid-wrapper coh-ce-cpt_brand_lp_hero-785e57cf">
353  <div class="coh-container landing-hero__main-container coh-ce-cpt_brand_lp_hero-8cc6348c">  <p class="coh-paragraph landing-hero__eyebrow coh-ce-cpt_brand_lp_hero-ebd3954f">Privacy Policy</p>  <div class="coh-wysiwyg landing-hero__headline coh-ce-cpt_brand_lp_hero-4765c914">    <h1><span class="coh-style-headline-medium">SquareTrade Canada&nbsp;<span class="coh-style-allstate-light-colored-text">Privacy Statement</span></span></h1> </div>    <div class="coh-container landing-hero__ctas coh-ce-cpt_brand_lp_hero-c60a6e8b">  <a href="https://www.example.com" class="coh-link primary-cta cta-analytics coh-style-coral-cta-link- coh-ce-cpt_brand_lp_hero-aceb1003" title="Example Link label" target="_self" data-component="Landing Hero" data-label="Example Link label"> Example Link label    </a>    <a href="https://www.example.com" class="coh-link secondary-cta cta-analytics coh-style-light-cta-link- coh-ce-cpt_brand_lp_hero-c2cad2be" title="Example Link label" target="_self" data-component="Landing Hero" data-label="Example Link label"> Example Link label    </a>  </div> </div>  <div class="coh-container landing-hero__images coh-ce-cpt_brand_lp_hero-a8593461">  <div class="coh-container primary-image">  <picture> <source srcset media="(min-width: 1280px)" type> <source srcset media="(min-width: 1024px)" type> <source srcset media="(min-width: 768px)" type> <source srcset media="(min-width: 565px)" type> <source srcset media="all" type> <img class="coh-image coh-style-image-cover coh-image-responsive-xs coh-image-responsive-sm coh-image-responsive-lg" src alt> </source></source></source></source></source></picture> </div>  <div class="coh-container secondary-image">  <picture> <source srcset media="(min-width: 1280px)" type> <source srcset media="(min-width: 1024px)" type> <source srcset media="(min-width: 768px)" type> <source srcset media="(min-width: 565px)" type> <source srcset media="all" type> <img class="coh-image coh-ce-cpt_brand_lp_hero-42f4ab39 coh-image-responsive-xs coh-image-responsive-sm coh-image-responsive-lg" src alt> </source></source></source></source></source></picture> </div> </div> </div> </div> 
354          <div class="coh-container ssa-component coh-component ssa-component-instance-f7a7c4d5-3cc4-409a-a801-86bb038db513 coh-component-instance-f7a7c4d5-3cc4-409a-a801-86bb038db513 text-block coh-ce-cpt_text_block-fd631516">  <div class="coh-container text-block__wrapper coh-style-grid-wrapper coh-ce-cpt_text_block-48eaaec8">  <div class="coh-wysiwyg text-block__main coh-ce-cpt_text_block-7adef42f">    <p><span class="coh-style-allstate-blue-colored-text"><span class="coh-style-title-small"><strong>EFFECTIVE:</strong> August 25, 2023.</span></span></p>
355
356<p>Your privacy is very important to us. This Privacy Statement (&ldquo;<strong>Statement</strong>&rdquo;) describes the privacy practices of SquareTrade Canada, Inc., and its subsidiaries, including, without limitation, SquareTrade, Inc. (collectively "<strong>SquareTrade</strong>", &ldquo;<strong>our</strong>&rdquo; or "<strong>we</strong>"). This Privacy Statement (the &ldquo;<strong>Statement</strong>&rdquo;) applies to data and information collected from Canadian residents and explains the Personal Information (as defined below) we collect, why we collect it, how we use it, the other parties to whom that Personal Information may be disclosed, and the choices you can make regarding your Personal Information. In many cases, your Personal Information will be collected through our websites, including squaretrade.ca and squaretrade.com or the SquareTrade Mobile Application.</p>
357
358<p>This Statement is designed to comply with Canadian requirements, including the federal legislation, Personal Information Protection and Electronic Documents Act, (&ldquo;<strong>PIPEDA</strong>&rdquo;), applicable provincial privacy legislation, and with Canada&rsquo;s Anti-Spam Legislation (&ldquo;<strong>CASL</strong>&rdquo;). We reserve the right to modify or amend the Statement to comply with legal requirements or with our operational requirements (in compliance with legal requirements) from time to time without notice. If such changes are to be applied retroactively or to Personal Information already in our possession, we will provide you with notice of the modifications or amendments.</p>
359
360<p><strong>&ldquo;Personal Information&rdquo; </strong>is information that identifies you as an individual or that relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly with you as a particular consumer or household (referred to as &ldquo;<strong>you</strong>&rdquo; in this Statement). &ldquo;Personal Information&rdquo; does not include deidentified or aggregated information.</p>
361
362<p>Use the Table of Contents to link directly to a specific section or scroll down to read the full Privacy Statement.</p>
363
364<p><span class="coh-style-allstate-blue-colored-text"><span class="coh-style-title-small"><strong>TABLE OF CONTENTS</strong></span></span></p>
365
366<p><strong>1. <a href="#Summary_of_Our_Privacy_Statement">Information We Collect and How We Collect It</a><br>
3672. <a href="#Information_We_Collect">Use of Your Personal Information</a><br>
3683. <a href="#Disclosure_of_Personal_Information">Disclosure of Your Personal Information</a><br>
3694. <a href="#Cookies_and_Other_Tracking_Technologies">Cookies and Other Tracking Technologies</a><br>
3705. <a href="#Your_Rights_and_Choices">Your Rights and Choices</a><br>
3716. <a href="#Other_Choices">Other Available Choices</a><br>
3727. <a href="#Data_Transfers_Storage_and_Processing_Globally">Data Transfers, Storage and Processing Globally</a><br>
3738. <a href="#Social_Media_Links_and_External_Sites">Social Media, Links and External Sites</a><br>
3749. <a href="#Protection_of_Personal_Info">Protection of Your Personal Information</a><br>
37510. <a href="#Contact_Info">Contact Information</a><br>
37611. <a href="#Changes_to_Our_Privacy_Policy">Changes to Our Privacy Statement</a></strong></p>
377
378<hr>
379<p id="Summary_of_Our_Privacy_Statement"><span class="coh-style-allstate-blue-colored-text"><span class="coh-style-title-small"><strong>1. INFORMATION WE COLLECT AND HOW WE COLLECT IT</strong></span></span></p>
380
381<p><span class="coh-style-body-medium">We collect Personal Information about you in several different ways and from several sources. We collect Personal Information from you when you provide it to us directly, including when you create an account with us, request products, services or information from us, register a claim with us, purchase products or services from us, participate in forums or other activities on our sites, applications, or other services, send us messages or posts, respond to consumer surveys, or otherwise interact with us.</span></p>
382
383<p><span class="coh-style-body-medium">When you visit, download, and/or interact with our sites or applications, we and service providers use automatic data collection technologies such as cookies, flash cookies and web beacons to make our sites and applications more useful to you. These technologies collect information about your equipment, internet connection, browsing actions, and patterns, including Internet Protocol ("IP") address, browser type, internet service provider ("ISP"), referring/exit pages, operating system, date/time stamp, and clickstream data.</span></p>
384
385<p><span class="coh-style-body-medium">We and service providers also collect certain information when you download and use our applications, including your geographic location, how you use the applications, and the type of device you use. In the event our applications crash on your mobile device, we may receive information about your mobile device model, software version and device carrier. We may also collect information about you from third parties such as service providers and marketing companies.</span></p>
386
387<p><span class="coh-style-body-medium">The following are the categories of Personal Information that we may have collected about you and examples of the Personal Information that fall into those categories:</span></p>
388
389<table align="left" border="1" cellpadding="1" cellspacing="1">
390	<tbody>
391		<tr>
392			<td><span class="coh-style-body-medium">PERSONAL INFORMATION CATEGORIES</span></td>
393			<td><span class="coh-style-body-medium">EXAMPLES</span></td>
394		</tr>
395		<tr>
396			<td><span class="coh-style-body-medium">PERSONAL IDENTIFIERS AND OTHER IDENTIFYING INFORMATION</span></td>
397			<td><span class="coh-style-body-medium">Name, alias, signature, postal address, email address, unique personal identifier, online identifier, internet protocol (IP) address, phone number, description of your physical characteristics, insurance policy number, family member information, bank account number, credit card number or other payment or financial information, medical information or health insurance information, date of birth, driver's license number, or other similar identifiers.</span></td>
398		</tr>
399		<tr>
400			<td><span class="coh-style-body-medium">COMMERCIAL INFORMATION</span></td>
401			<td><span class="coh-style-body-medium">Records of personal property, account name, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.</span></td>
402		</tr>
403		<tr>
404			<td><span class="coh-style-body-medium">INTERNET OR OTHER ELECTRONIC NETWORK ACTIVITY INFORMATION</span></td>
405			<td><span class="coh-style-body-medium">Browsing history, search history, information regarding your interaction with our websites, application or advertisement, and mobile device information including device identifier or other.</span></td>
406		</tr>
407		<tr>
408			<td><span class="coh-style-body-medium">INTERNET OR OTHER ELECTRONIC NETWORK ACTIVITY INFORMATION</span></td>
409			<td><span class="coh-style-body-medium">Browsing history, search history, information regarding your interaction with our websites, application or advertisement, and mobile device information including device identifier or other.</sp
409an></td>
410		</tr>
411		<tr>
412			<td><span class="coh-style-body-medium">MULTIMEDIA INFORMATION</span></td>
413			<td><span class="coh-style-body-medium">Audio, electronic, visual or similar information.</span></td>
414		</tr>
415	</tbody>
416</table>
417
418<p class="coh-style-body-medium"><strong>Note about children: </strong>Our sites are not intended for children. We do not market any products or services to children under the age of thirteen (13) or knowingly collect any information from children under the age of thirteen (13). A parent or guardian who becomes aware that his or her child under the age of thirteen (13) has used our services or products and provided Personal Information to us, may contact us at <a href="mailto:[email protected]" media_library="Media Library">[email protected]</a> and we will delete that Personal Information as soon as possible. We do not sell the Personal Information of any individuals, including children.</p>
419
420<hr>
421<p id="Information_We_Collect"><span class="coh-style-allstate-blue-colored-text"><span class="coh-style-title-small"><strong>2. USE OF YOUR PERSONAL INFORMATION</strong></span></span></p>
422
423<p><span class="coh-style-body-medium">We use your Personal Information and other information for business purposes including to:</span></p>
424
425<ul>
426	<li><span class="coh-style-body-medium"><strong>Provide and maintain your services and products.</strong> We may use your Personal Information to create, maintain, customize, and secure your account with us or otherwise register you with our services and products, which includes the sale and administration of protection plans providing coverage for mechanical and electrical breakdown and, in some cases, issues arising from accidental damage. We may also use your Personal Information to process your requests, purchases, transactions, payments and prevent transactional fraud.</span></li>
427	<li>
428	<p><span class="coh-style-body-medium"><strong>Improve, develop and analyze our sites, services and products.</strong> We use your Personal Information and other information to: </span></p>
429
430	<ul>
431		<li><span class="coh-style-body-medium">analyze, improve, develop or deliver our sites, products and services and develop new services, products or features using algorithms, analytics software and other similar methods,</span></li>
432		<li><span class="coh-style-body-medium">conduct actuarial or research studies to maintain, protect and develop our networks, services, and products and protect our customers, and</span></li>
433		<li><span class="coh-style-body-medium">analyze how visitors use our Sites to improve the Sites and enhance and personalize your experience.</span></li>
434	</ul>
435
436	<p><span class="coh-style-body-medium">We collect some information used for these purposes using analytics software, cookies and other tracking technologies. For more information about the collection and use of this information, see Cookies and Other Tracking Technologies below.</span></p>
437	</li>
438	<li><span class="coh-style-body-medium"><strong>Communicate with you about your service or product.</strong> We may communicate with you about your account or transactions with us, respond to your comments, questions or requests, provide customer service, provide you with notices or other communications, and send you information about features on our sites, applications, or other services or changes to our policies. With your consent, we may also post your testimonial along with your name and other Personal Information on our sites or other media channels.</span></li>
439	<li><span class="coh-style-body-medium"><strong>Provide marketing communications.</strong> We may use your Personal Information to send you marketing communications, including e-mail or text messages, which are treated as commercial electronic messages&rdquo; (&ldquo;CEMs&rdquo;) under CASL. We comply with all requirements of CASL, which provides that you have the right to consent, in advance, before receiving CEMs from us, unless an exemption applies. One important exemption is where you have an &ldquo;existing business relationship&rdquo; with us. This exemption will apply where you have purchased a product or service within the two-year period immediately prior to the date on which the CEM is sent to you. Where the purchase was in the form of subscription or another kind of continuing contract, the exemption runs for two years from the termination date of that contract. In addition to obtaining your prior consent to receive CEMs, we will include the required information with all CEMs and provide the opportunity for you to Unsubscribe from CEMs at any time. If you no longer consent to receiving CEMs from us, please use the Unsubscribe link in a message that we send to you, or email us at&nbsp;<a href="mailto:[email protected]" media_library="Media Library">[email protected]</a>.</span></li>
440	<li><span class="coh-style-body-medium"><strong>Comply with legal requirements and protect the safety and security of our business, services, and sites.</strong> We may use your Personal Information to comply with laws, regulations or other legal obligations, to assist in an investigation, to protect and defend our rights and property or the rights of third parties or enforce terms and conditions. We may al
440so use your information to prevent suspected fraud, threats to our network or other illegal activities, prevent misuse or for any other reason permitted by law. We may use your Personal Information to protect our company, our affiliates, our customers, our network and our sites.</span></li>
441	<li><span class="coh-style-body-medium"><strong>Update or correct our records.</strong> We may receive Personal Information about you from other sources, including publicly-available databases, affiliates or third parties from whom we have purchased data, and combine that with other Personal Information we have about you to update our records. For example, we may obtain change of address information from public sources and use that information to update or correct your address information.</span></li>
442</ul>
443
444<hr>
445<p id="Disclosure_of_Personal_Information"><span class="coh-style-allstate-blue-colored-text"><span class="coh-style-title-small"><strong>3. DISCLOSURE OF YOUR PERSONAL INFORMATION</strong></span></span></p>
446
447<p><span class="coh-style-body-medium">We do not sell your Personal Information. We may disclose your Personal Information to our corporate affiliates for business purposes consistent with the uses described in this Statement. We may also disclose information about you to third parties as described in this Statement or whenever you consent to or direct such disclosure. We strive to work with companies that share our commitment to privacy. We may also disclose information to others in an aggregated or de-identified form that does not reasonably identify you and as such would no longer be considered your Personal Information.</span></p>
448
449<p><span class="coh-style-body-medium">We may also disclose your Personal Information or other information to third parties for business purposes or as required or permitted by law including to:</span></p>
450
451<ul>
452	<li><span class="coh-style-body-medium"><strong>Service providers: </strong>We may disclose your Personal Information to businesses that are service providers to SquareTrade, such as providers of computer, repair facilities, logistics providers, call centres, technology, telecommunications, accounting, or marketing services, consultants, and other service providers, who process information that includes Personal Information on our behalf and to whom we disclose Personal Information for a business purpose pursuant to a written contract which requires the service provider to comply with this Statement.</span></li>
453	<li><span class="coh-style-body-medium"><strong>Marketing and advertising partners:</strong> We may disclose your Personal Information and other information to third party online marketing and advertising partners or permit these partners to collect information from you directly on our sites to facilitate online advertising. The Cookies and other Tracking Technologies section below has more details about these activities.</span></li>
454	<li><span class="coh-style-body-medium"><strong>Other parties at your direction:</strong> Personal Information may be disclosed to third parties when you elect to disclose your Personal Information to selected companies, to permit them to send you offers and promotions about their products and services, or if you direct us to disclose your Personal Information to third-party sites or platforms, such as social networking sites. When we disclose your Personal Information to third parties in these ways, the information they receive is subject to the third parties&rsquo; own privacy policy and privacy practices, rather than to this Privacy Statement. It is up to you to review those third party policies before directing us to make such disclosures.</span></li>
455	<li><span class="coh-style-body-medium"><strong>Third parties in connection with a business transaction: </strong>Your Personal Information may be disclosed to third parties in connection with a SquareTrade corporate transaction, or SquareTrade affiliate corporate transaction, such as a merger, sale of any or all of our company assets or shares, reorganization, financing, change of control or acquisition of all or a portion of our business, or in the event of a bankruptcy or related or similar proceeding.</span></li>
456	<li><span class="coh-style-body-medium"><strong>Law enforcement, regulators and other parties for legal reasons:</strong> Your Personal Information may be disclosed to third parties, as required by law or legal demand, or if we reasonably believe such action is necessary to: </span>
457	<ul>
458		<li><span class="coh-style-body-medium"><span class="coh-style-body-medium">comply with the law and the reasonable requests of regulators, law enforcement or other public authorities,</span></span></li>
459		<li><span class="coh-style-body-medium"><span class="coh-style-body-medium">protect our or others safety, rights or property,</span></span></li>
460		<li><span class="coh-style-body-medium"><span class="coh-style-body-medium">investigate fraud or to protect the security or integrity of our sites or any product or services, and/or o exercise or defend legal claims.</span></span></li>
461	</ul>
462	<span class="coh-style-body-medium"> </span></li>
463</ul>
464
465<p><span class="coh-style-body-medium"><strong>Aggregated information.</strong> We may collect, use, retain, sell, or disclose consumer information that is dei
465dentified or aggregated information, such that it is not Personal Information as described in this Statement.</span></p>
466
467<hr>
468<p id="Cookies_and_Other_Tracking_Technologies"><span class="coh-style-allstate-blue-colored-text"><span class="coh-style-title-small"><strong>4. COOKIES AND OTHER TRACKING TECHNOLOGIES</strong></span></span></p>
469
470<p><span class="coh-style-body-medium"><strong>Technologies and Information Collected:</strong> When you visit our sites, we and our service providers automatically collect information about your use and access of these sites. We collect this information through a variety of tracking technologies, including cookies, flash objects, web beacons (also called pixel tags), embedded scripts, locationidentifying technologies, and similar technology (collectively, &ldquo;tracking technologies&rdquo;). Information we collect automatically about you may be combined with other Personal Information we collect directly from you. The information collected in this manner includes:</span></p>
471
472<ul>
473	<li><span class="coh-style-body-medium">The site from where you accessed our sites, where you went to when you left the sites, how frequently you visit the sites, when and whether you open emails or click the links contained in emails, pages you visit on our sites, the links you click and ads you view, or your location when you access our sites</span></li>
474	<li><span class="coh-style-body-medium">Information about the computer tablet, smartphone or other device you use, such as your IP address, browser type, Internet service provider, platform type, device type/model/manufacturer, operating system, date and time stamp, a unique ID that allows us to uniquely identify your browser, mobile device or your account (including, e.g., a persistent device identifier or an Ad ID), and other similar information,</span></li>
475	<li><span class="coh-style-body-medium">Analytics information collected by us or via third party analytics tools, to help us measure traffic and usage trends for the sites and to understand more about the demographics and behaviors of our users, and</span></li>
476	<li><span class="coh-style-body-medium">How often you use a mobile app, from where the app was downloaded, events that occur within the app, aggregated usage, and performance data.</span></li>
477</ul>
478
479<p><span class="coh-style-body-medium"><strong>Use of the information:</strong> We or our service providers may use the information collected through tracking technologies to improve, enhance and personalize your customer experience, to monitor and improve our sites and for other internal purposes such as:</span></p>
480
481<ul>
482	<li><span class="coh-style-body-medium">Remembering information so that you will not have to re-enter it during your visit or the next time you visit the sites,</span></li>
483	<li><span class="coh-style-body-medium">Provide custom, personalized content and information, including targeted content and advertising,</span></li>
484	<li><span class="coh-style-body-medium">Identify and contact you across multiple devices,</span></li>
485	<li><span class="coh-style-body-medium">Provide and monitor the effectiveness of our sites,</span></li>
486	<li><span class="coh-style-body-medium">Perform analytics and detect usage patterns on our sites,</span></li>
487	<li><span class="coh-style-body-medium">Diagnose or fix technology problems,</span></li>
488	<li><span class="coh-style-body-medium">Detect or prevent fraud or other harmful activities, and</span></li>
489	<li><span class="coh-style-body-medium">Otherwise to plan for and enhance our sites.</span></li>
490</ul>
491
492<p><span class="coh-style-body-medium">Our service providers include Adobe and Google. To learn about Adobe Analytics privacy practices or to opt-out of cookies set to facilitate reporting, <a href="https://www.adobe.com/privacy.html" media_library="Media Library">click here</a>. To learn more about Google&rsquo;s privacy practices, <a href="https://policies.google.com/privacy" media_library="Media Library">click here</a>. To access and use the Google Analytics Opt-out Browser Add-on, <a href="https://tools.google.com/dlpage/gaoptout" media_library="Media Library">click here.</a></span></p>
493
494<p><span class="coh-style-body-medium"><strong>Your choices regarding cookies:</strong> If you prefer not to accept cookies, most browsers will allow you to change your browser settings to disable existing cookies, automatically request cookies or to notify you when you receive a cookie. However, if you disable, modify, or reject cookies, some parts or functionalities of our sites may be inaccessible or not function properly. For example, disabling cookies may require you to repeatedly enter information to take advantage of services.</span></p>
495
496<p><span class="coh-style-body-medium">Although we do our best to honor the privacy preferences of our visitors, we are not able to respond to &ldquo;Do Not Track&rdquo; signals from your browser at this time.</span></p>
497
498<hr>
499<p id="Your_Rights_and_Choices"><span class="coh-style-allstate-blue-colored-text"><span class="coh-style-title-small"><strong>5. YOUR RIGHTS AND CHOICES</strong></span></span></p>
500
501<p><span class="coh-style-body-medium">We provide you with the ability to exercise certain rights and choices regarding your Personal Information. This Section describes your rights and how to exercise those rights.</span></p>
502
503<p><span class="coh-style-body-medium">To better protect you and your Personal Information, we will only respond to access or deleti
503on requests that we have been able to properly verify through our authentication processes. To verify your identity, you will be asked to provide several pieces information, such as demographic information. Once you submit an access or deletion request, we will use this information to verify your identity. Once we have verified your identity, we will notify you that your request has been confirmed.</span></p>
504
505<p><span class="coh-style-body-medium">To submit an access, revision or deletion request, please email us at <a href="mailto:[email protected]" media_library="Media Library">[email protected]</a> or contact us at SquareTrade Canada, Inc., Attn: Privacy Officer, 2000 Sierra Point Pkwy, Suite 300, Brisbane , CA 94005. Responses to a verified request may take up to 30 days, depending on the nature of the request. If additional time is needed, we will provide an initial response within 30 days, and provide information about notify you of the reason and the additional time.</span></p>
506
507<p><span class="coh-style-body-medium"><strong>Right to Access and Correct Your Personal Information: </strong>You have the right to obtain information about the existence, use and disclosure of your Personal Information and to be given access to that Personal Information. This is subject to certain exceptions, including where disclosure would reveal confidential commercial information, or the Personal Information of another person. You have the right to challenge the accuracy and completeness of the Personal Information held by SquareTrade and to have it amended as appropriate. Upon request, we will provide information to you about our collection and use of your Personal Information, including the Personal Information collected, our business purposes for collecting the Personal Information, the specific pieces of Personal Information we have about you, and the third parties to whom we disclose your Personal Information. You may request disclosure of any or all of the following</span>:</p>
508
509<ul>
510	<li><span class="coh-style-body-medium">Specific pieces of Personal Information we have collected about you,</span></li>
511	<li><span class="coh-style-body-medium">Categories of Personal Information collected,</span></li>
512	<li><span class="coh-style-body-medium">Categories of sources from which the Personal Information is collected,</span></li>
513	<li><span class="coh-style-body-medium">Categories of third parties with whom we share Personal Information collected, or</span></li>
514	<li><span class="coh-style-body-medium">The business purposes for collecting the Personal Information.</span></li>
515</ul>
516
517<p><span class="coh-style-body-medium"><strong>Right to Control the Dissemination of Personal Information:</strong> You have the right to request that we cease disseminating any of your Personal Information or that we de- index any hyperlink that provides access to it in certain circumstances (e.g., if the dissemination contravenes the law or a court order or causes real risk of significant harm or risk of serious injury to the reputation or privacy of an individual).</span></p>
518
519<p><span class="coh-style-body-medium"><strong>Right to Delete Personal Information: </strong>You have the right to request that we delete any of the Personal Information we hold about you, subject to the limitations of our contracts with you, and reasonable notice. We will delete your Personal Information in response to a verifiable request, unless we must retain it to:</span></p>
520
521<ul>
522	<li><span class="coh-style-body-medium">Complete or fulfill a transaction for which we collected the Personal Information, provide a good or service you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you,</span></li>
523	<li><span class="coh-style-body-medium">Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities, or</span></li>
524	<li><span class="coh-style-body-medium">Comply with a legal obligation of SquareTrade.</span></li>
525</ul>
526
527<p><span class="coh-style-body-medium"><strong>Right to Notification Regarding Breach of Security:</strong> In compliance with regulations under PIPEDA and similar requirements of provincial legislation, we will notify you and the applicable regulatory authorities in the event of a breach of our security safeguards involving Personal Information where it is reasonable to believe that the breach creates a real risk of significant harm to you.</span></p>
528
529<p><span class="coh-style-body-medium"><u><strong>Additional Rights and Choices</strong></u></span></p>
530
531<p><span class="coh-style-body-medium">In accordance with applicable law, you have the following additional rights:</span></p>
532
533<ul>
534	<li><span class="coh-style-body-medium">You may correct or update your account.</span></li>
535	<li><span class="coh-style-body-medium">You may change your choices for subscriptions, newsletters, marketing and promotional communications. To unsubscribe from marketing and promotional communications, please use the Unsubscribe link in a message that we send to you, or email us at <a href="mailto:[email protected]" media_library="Media Library">[email protected]</a>.</span></li>
536	<li><span class="coh-style-body-medium">You may choose whether we disclose your Personal Information to other companies so they can send you offers and promotions about their products and services.</span></li>
537	<li><span class="coh-style-body-medium">You may stop all collection of information by an application by uninstalling the SquareTrade Mobile application. You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network.</span></li>
538</ul>
539
540<hr>
541<p id="Other_Choices"><span class="coh-style-allstate-blue-colored-text"><span class="coh-style-title-small"><strong>6. OTHER AVAILABLE CHOICES</strong></span></span></p>
542
543<p><span class="coh-style-body-medium"><strong>Email Marketing: </strong>Each time you receive newsletters or emails from us that directly promote the use of our products and services, or third-party products and services, you may request to stop receiving further communications from us. You will have the opportunity to Unsubscribe by responding to the email or newsletter or by contacting us.</span></p>
544
545<p><span class="coh-style-body-medium">To opt-out from receiving marketing and promotional emails, please email us at <a href="mailto:[email protected]" media_library="Media Library">[email protected]</a> or contact us at SquareTrade Canada, Inc., Attn: Privacy Officer, 2000 Sierra Point Pkwy, Suite 300, Brisbane, CA 94005.</span></p>
546
547<p><span class="coh-style-body-medium">If you Unsubscribe from receiving marketing emails from us, we may still send you nonpromotional emails such as emails about your products or services, our ongoing business relations, responses to your requests and inquiries, or service-related communications, including notices of any updates to terms and conditions or our privacy practices.</span></p>
548
549<p><span class="coh-style-body-medium">You may also change the communication preferences for your account by going to the My Profile page at <a href="http://www.squaretrade.com/my-warranties" media_library="Media Library">http://www.squaretrade.com/my-warranties</a>.</span></p>
550
551<hr>
552<p id="Data_Transfers_Storage_and_Processing_Globally"><span class="coh-style-allstate-blue-colored-text"><span class="coh-style-title-small"><strong>7. DATA TRANSFERS, STORAGE AND PROCESSING GLOBALLY</strong></span></span></p>
553
554<p><span class="coh-style-body-medium">We operate globally and may transfer your Personal Information to our corporate affiliates, partner companies, service providers, or third parties in locations around the world for the purposes described 
554in this Statement. Wherever your Personal Information is transferred, stored or processed by us, we will take reasonable steps to safeguard your Personal Information.</span></p>
555
556<p><span class="coh-style-body-medium">We operate globally and may transfer your Personal Information to our corporate affiliates, partner companies, service providers, or third parties in locations around the world for the purposes described in this Statement. Wherever your Personal Information is transferred, stored or processed by us, we will take reasonable steps to safeguard your Personal Information and we will ensure that your Personal Information receives adequate protection by the affiliate, partner, service provider or third party. We comply with applicable federal and provincial requirements in Canada regarding the collection, use, and retention of Personal Information. If we transfer Personal Information to a third party, the third party&rsquo;s access, use, and disclosure of the Personal Information must also be in compliance with this Statement and our obligations, and we will remain liable under for any failure to do so by the third party unless we prove we are not responsible for the event giving rise to the damage.</span></p>
557
558<hr>
559<p id="Social_Media_Links_and_External_Sites"><span class="coh-style-title-small"><span class="coh-style-allstate-blue-colored-text"><strong>8. SOCIAL MEDIA, LINKS AND EXTERNAL SITES</strong></span></span></p>
560
561<p><span class="coh-style-body-medium">Links to other company&rsquo;s sites may be provided on our sites as a convenience to you. If you choose to go to these external sites, you will be subject to the privacy practices of those external sites; we are not responsible for the privacy practices of those sites. We encourage you to be aware when you leave our sites to read the privacy policies of every site you visit, as those privacy policies may differ from our Statement. Our Privacy Statement applies solely to the sites where it appears.</span></p>
562
563<p><span class="coh-style-body-medium">Our sites include Social Media features, such as the Facebook Like button and widgets, such as the Share this button or interactive mini-programs that run on our site. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social Media features and widgets are either hosted by a third party or hosted directly on our site. Your interactions with these features are governed by the privacy policy of the company providing it.</span></p>
564
565<hr>
566<p id="Protection_of_Personal_Info"><span class="coh-style-allstate-blue-colored-text"><span class="coh-style-title-small"><strong>9. PROTECTION OF YOUR PERSONAL INFORMATION</strong></span></span></p>
567
568<p><span class="coh-style-body-medium">The protection and security of your Personal Information is important to us. We use a combination of reasonable technical, administrative, and physical safeguards to protect your Personal Information. However, no site, application, database or system is completely secure or &ldquo;hacker proof.&rdquo; So, we cannot guarantee its absolute security. You are also responsible for taking reasonable steps to protect your Personal Information against unauthorized disclosure or misuse.</span></p>
569
570<p><span class="coh-style-body-medium">We limit access to your Personal Information to those who need it to do their jobs. We comply with all applicable privacy and data security laws.</span></p>
571
572<hr>
573<p id="Contact_Info"><span class="coh-style-title-small"><span class="coh-style-allstate-blue-colored-text"><strong>10. CONTACT INFORMATION</strong></span></span></p>
574
575<p><span class="coh-style-body-medium">If you have any questions or comments about this Statement or the privacy practices described herein, please contact us at SquareTrade Canada, Inc., Attn: Privacy Officer, 2000 Sierra Point Pkwy, Suite 300, Brisbane, CA 94005or via e-mail at <a href="mailto:[email protected]" media_library="Media Library">[email protected]</a>.</span></p>
576
577<hr>
578<p id="Changes_to_Our_Privacy_Policy"><span class="coh-style-title-small"><span class="coh-style-allstate-blue-colored-text"><strong>11. CHANGES TO OUR PRIVACY STATEMENT</strong></span></span></p>
579
580<p><span class="coh-style-body-medium">We may periodically update or revise this Statement. The date at the top of this page shows when it was last revised. The current version of this Statement is posted on all of our websites. We will let you know 
580when we update the Statement by changing the date or other appropriate means.</span></p>
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