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311<script type="application/ld+json"> 312 { 313 "@context": "https://schema.org", 314 "@type": "FAQPage", 315 "mainEntityOfPage": { 316 "@type": "WebPage", 317 "@id": "https://www.beatsbydre.com/support" 318 }, 319 "datePublished" : "", 320 "dateModified" : "2025-08-25", 321 "mainEntity": [{"@type":"Question","name":"<span class=\"title-2\">How do I pair my Beats with a device?</span>","acceptedAnswer":{"@type":"Answer","text":"<p style=\"margin-bottom: 5px;\">Follow these steps to <a href=\"250123-d68d4e-b02711-a34b67-7174aafba3534d808a817d\" aria-label=\"Learn how to pair your Beats (Opens in new window)\" style=\"text-decoration: underline;\" target=\"_blank\">pair your Beats</a> with an Apple or Android<sup>â¢</sup> device.</p>"}},{"@type":"Question","name":"<span class=\"title-2\">How do I control noise cancelling?</span>","acceptedAnswer":{"@type":"Answer","text":"<p style=\"margin-bottom: 5px;\">On <a href=\"250731-556cfc-1504c7-d03c8a-a2ad787a509a58b300fd16\" aria-label=\"Beats that support Active Noise Cancellation and Transparency Mode (Opens in new window)\" style=\"text-decoration: underline;\" target=\"_blank\">supported Beats</a>, press and hold the âbâ button to toggle between Active Noise Cancelling (ANC) and Transparency mode. You can also <a href=\"250731-299a75-e6d5b3-8eeda2-282d5b9b9049167c0db34c\" aria-label=\"Control listening modes (Opens in new window)\" style=\"text-decoration: underline;\" target=\"_blank\">control listening modes</a>, and <a href=\"250731-6aeff3-59373c-606be1-8e65147e56a031ae35b2ae\" aria-label=\"Customize your b button functionality (Opens in new window)\" style=\"text-decoration: underline;\" target=\"_blank\">customize your âbâ button functionality</a> within Apple device settings or the <a href=\"230501-d52cb8-eeac73-b9aa1c-64dbdd5a33476ed5458cc3\" style=\"text-decoration: underline;\">Beats app for Android</a>.</p>"}},{"@type":"Question","name":"<span class=\"title-2\">How do I locate my Beats?</span>","acceptedAnswer":{"@type":"Answer","text":"<p style=\"margin-bottom: 15px;\">You can use <a href=\"250818-662081-ae571c-f1b2fd-f4ae865617df225a276698\" style=\"text-decoration: underline;\" target=\"_blank\" aria-label=\"Find My (Opens in new window)\">Find My</a> on your iPhone, iPad, Mac, or Apple Watch to see your Beats last connected location on a map. You can also find your Beats on the web at <a href=\"250113-b23343-8a058a-0bf414-b20b3e3726c9e366c2d300\" style=\"text-decoration: underline;\" target=\"_blank\" aria-label=\"iCloud find devices website (Opens in new window)\">iCloud.com/find</a>.</p><p style=\"margin-bottom: 5px;\">On your <a href=\"250818-859d5d-6a1ffc-682582-d8855b06ce08c7551da129\" style=\"text-decoration: underline;\" target=\"_blank\" aria-label=\"Locate your Beats using your Android device (Opens in new window)\">Android device</a>, use the <a href=\"230501-d52cb8-eeac73-b9aa1c-64dbdd5a33476ed5458cc3\" style=\"text-decoration: underline;\">Beats app for Android</a> to locate your Beats.</p>"}},{"@type":"Question","name":"<span class=\"title-2\">How do I reset my Beats?</span>","acceptedAnswer":{"@type":"Answer","text":"<p style=\"margin-bottom: 5px;\">If you're experiencing sound, pairing, or charging issues with your Beats, first make sure the device theyâre paired with is <a href=\"250818-a5ab37-7f00ac-bb8689-ebfe2ef7be90662b858928\" aria-label=\"Update your Beats (Opens in new window)\" style=\"text-decoration: underline;\" target=\"_blank\">up to date</a>, then try <a href=\"250731-77da7e-8988b4-4400df-4ec4cd7fcd72cc3337d4fc\" aria-label=\"Reset your Beats (Opens in new window)\" style=\"text-decoration: underline;\" target=\"_blank\">resetting them</a>.</p>"}},{"@type":"Question","name":"<span class=\"title-2\">The audio keeps disconnecting or cuts in and out, how do I troubleshoot?</span>","acceptedAnswer":{"@type":"Answer","text":"<p style=\"margin-bottom: 5px;\"><a href=\"250731-d9ec7f-3ec4fa-135e4e-5254bfcc3f7b1902a20abd\" aria-label=\"Troubleshoot your audio (Opens in new window)\" style=\"text-decoration: underline;\" target=\"_blank\">Find out how</a> to improve your Bluetooth<sup>®</sup> connection, or try unpairing and then pairing your Beats again.</p>"}},{"@type":"Question","name":"<span class=\"title-2\">I canât connect to my Beats, how do I troubleshoot?</span>
321","acceptedAnswer":{"@type":"Answer","text":"<p style=\"margin-bottom: 5px;\">Learn how to <a href=\"250731-10634a-bb6902-4046b7-4bd2cf0767dff4323e2491\" aria-label=\"Troubleshoot your Bluetooth connection (Opens in new window)\" style=\"text-decoration: underline;\" target=\"_blank\">troubleshoot the Bluetooth<sup>®</sup> connection</a> between your Beats and your iPhone, iPad, Mac, or other device.</p>"}}] 322 } 323 </script>
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545 } 546 </style> 547 <section class="promobar promobar--light"> 548 <div class="promobar__single-container"> 549 550 551 552 <div class='promo-item '> 553 <div class="rte-container"> 554 <div class='show-desktop'> 555 <p><p><a href="https://www.apple.com/applecare/?filter=headphones" target="_blank" data-analytics-click="true" data-analytics-link-type="supportExit" data-analytics-label="Promobar|AppleCare plus"><span aria-hidden="true">Enjoy peace of mind with AppleCare+</span><span class="a11y">Enjoy peace of mind with AppleCare+ (Opens in new window)</span><i class="fa fa-external-link" aria-hidden="true" style="vertical-align: middle; margin-left: 0.33em;"></i></a></p> 556</p> 557 </div> 558 <div class='show-tablet'> 559 <p><p><a href="https://www.apple.com/applecare/?filter=headphones" target="_blank" data-analytics-click="true" data-analytics-link-type="supportExit" data-analytics-label="Promobar|AppleCare plus"><span aria-hidden="true">Enjoy peace of mind with AppleCare+</span><span class="a11y">Enjoy peace of mind with AppleCare+ (Opens in new window)</span><i class="fa fa-external-link" aria-hidden="true" style="vertical-align: middle; margin-left: 0.33em;"></i></a></p> 560</p> 561 </div> 562 <div class='show-mobile'> 563 <p><p><a href="https://www.apple.com/applecare/?filter=headphones" target="_blank" data-analytics-click="true" data-analytics-link-type="supportExit" data-analytics-label="Promobar|AppleCare plus"><span aria-hidden="true">Enjoy peace of mind with AppleCare+</span><span class="a11y">Enjoy peace of mind with AppleCare+ (Opens in new window)</span><i class="fa fa-external-link" aria-hidden="true" style="vertical-align: middle; margin-left: 0.33em;"></i></a></p> 564</p> 565 </div> 566 </div> 567 </div> 568 569 570 </div> 571 </section> 572 573 574 575 576 577 578 579</div> 580 581 582 583 584 <!-- Start page content here --> 585 586<div class="support landing" role="main" id="maincontent"> 587 <div><div class="experiencefragment section"> 588 589 590 591 592 <!-- SDI include (path: /content/beatssupportsite/us/en_US/experience-fragments/support-home/hero-and-page-title/_jcr_content.content.nocache.html, resourceType: cq/experience-fragments/components/xfpage) --> 593 594 595 596 597 598 599 600 601 602 <div class="fullWidthBgContainerV2 parsys"> 603 604 605 606 607 608 609 610 611 612 613 614 615 616 617 618 619 620 621 622 623 624 625 626 627 628 629 630 631 632 633<style type="text/css"> 634 635.bbd-full-width-container.bg-color-match-enabled.id-6fcfaddf-3a29-3229-98f5-9ecbd9e93970 { 636 background: #f1f1f1; 637} 638 639@media screen and (min-width: 1069px) { 640 .bbd-full-width-container.id-6fcfaddf-3a29-3229-98f5-9ecbd9e93970:not(.bg-color-match-enabled) { 641 background: #f1f1f1; 642 } 643 644 .bbd-full-width-container.id-6fcfaddf-3a29-3229-98f5-9ecbd9e93970 .outer-container { 645 width: 100%; 646 max-width: 100%; 647 --outer-container-size: 9999rem 648 } 649} 650 651@media screen and (min-width: 735px) and (max-width: 1068px) { 652 .bbd-full-width-container.id-6fcfaddf-3a29-3229-98f5-9ecbd9e93970:not(.bg-color-match-enabled) { 653 background: #f1f1f1; 654 } 655 .bbd-full-width-container.id-6fcfaddf-3a29-3229-98f5-9ecbd9e93970 .outer-container { 656 width: 100%; 657 max-width: 100%; 658 } 659} 660 661@media screen and (max-width: 734px) { 662 .bbd-full-width-container.id-6fcfaddf-3a29-3229-98f5-9ecbd9e93970:not(.bg-color-match-enabled) { 663 background: #fff; 664 } 665 .bbd-full-width-container.id-6fcfaddf-3a29-3229-98f5-9ecbd9e93970 .outer-container { 666 width: 100%; 667 max-width: 100%; 668 } 669} 670</style> 671<section class="bbd-component bbd-full-width-container id-6fcfaddf-3a29-3229-98f5-9ecbd9e93970" data-desktop-bg-color="#f1f1f1" id="BGContainer-baae7753-b813-3273-b073-c9a19a5c1530"> 672 <div class="outer-container"> 673 <div class="content-container"> 674 <div><div class="imageTextV2Container parsys section"> 675 676 677<div class=" " data-analytics-module="media_text" data-analytics-region="support_home_hero" data-analytics-scroll> 678 <div id="MediaTextContainer-90ff1f7a-bc36-3cb2-9a17-bb776a83de7b" class="media-text"> 679 680 681 682 <div class="media-text__inner 683 media-text--stack-lg 684 media-text--stack-md 685 media-text--stack-sm 686 687 688 media-text--reverse--sm 689 "> 690 691 692 693 694 695 696 697 <div class="imageAndText2X"> 698 699 700<style type="text/css"> 701 @media screen and (max-width: 734px) { 702 .media-text__item#MediaTextV2-15d29e0a-b3fb-3f5b-bdec-8c64573a1080 .media-text__item__content{ 703 padding: ; 704 max-width: ; 705 } 706 707 .media-text--overlay-sm .media-text__item#MediaTextV2-15d29e0a-b3fb-3f5b-bdec-8c64573a1080 { 708 max-height: 1920px;; 709 min-height: 550px;; 710 } 711 712 713 .media-text__item#MediaTextV2-15d29e0a-b3fb-3f5b-bdec-8c64573a1080 .media-text__item__content picture{ 714 border-radius: ; 715 } 716 717 718 719 } 720 @media screen and (min-width: 735px) and (max-width: 1068px) { 721 .media-text__item#MediaTextV2-15d29e0a-b3fb-3f5b-bdec-8c64573a1080 .media-text__item__content { 722 padding: ; 723 max-width: 70; 724 } 725 726 727 .media-text__item#MediaTextV2-15d29e0a-b3fb-3f5b-bdec-8c64573a1080 .media-text__item__content picture{ 728 border-radius: ; 729 } 730 731 732 } 733 @media screen and (min-width: 1069px) { 734 .media-text__item#MediaTextV2-15d29e0a-b3fb-3f5b-bdec-8c64573a1080 .media-text__item__content { 735 padding: ; 736 max-width: ; 737 } 738 739 740 741 } 742 743 .media-text .media-text__item--visual#MediaTextV2-15d29e0a-b3fb-3f5b-bdec-8c64573a1080 picture:after { 744 display: block; 745 background: ; 746 } 747 748 749 750</style> 751 752 753<div id="MediaTextV2-15d29e0a-b3fb-3f5b-bdec-8c64573a1080" class="media-text__item 754 media-text__item--visual 755 media-text--light 756 media-text__item--visual--fill--desktop 757 media-text__item--visual--fill--mobile 758 media-text__item--visual--fill--tablet 759 v-align-lg-top 760 h-align-lg-left 761 v-align-md-middle 762 h-align-md-right 763 v-align-sm-middle 764 h-align-sm-center"> 765 <div class="media-text__item__content "> 766 767 768 769 770 771 772 773 774 775 776 777 778
779 <picture class="beats-picture "> 780 <source media="(min-width: 1069px)" srcset="/content/dam/beats-support/global/images/product-hero/support-home.png.large.2x.png 2x"/> 781 <source media="(min-width: 735px) and (max-width: 1068px)" srcset="/content/dam/beats-support/global/images/product-hero/support-home.png.medium.2x.png 2x"/> 782 <source media="(max-width: 734px)" srcset="/content/dam/beats-support/global/images/product-hero/support-home.png.small.2x.png 2x"/> 783 <img data-resp-exclude class="bbd-media-image " loading="lazy" src="/content/dam/beats-support/global/images/product-hero/support-home.png.large.2x.png" data-srcset="/content/dam/beats-support/global/images/product-hero/support-home.png.large.2x.png 2x"/> 784 </picture> 785 786 787 788 789 790 791</div> 792</div> 793 794 795 796 797</div> 798 799 800 801 802 <div class="imageAndText2X"> 803 804 805<style type="text/css"> 806 @media screen and (max-width: 734px) { 807 .media-text__item#MediaTextV2-9a9b07d7-2725-31e5-80a0-4633d67712f5 .media-text__item__content{ 808 padding: ; 809 max-width: ; 810 } 811 812 .media-text--overlay-sm .media-text__item#MediaTextV2-9a9b07d7-2725-31e5-80a0-4633d67712f5 { 813 ; 814 ; 815 } 816 817 818 819 820 } 821 @media screen and (min-width: 735px) and (max-width: 1068px) { 822 .media-text__item#MediaTextV2-9a9b07d7-2725-31e5-80a0-4633d67712f5 .media-text__item__content { 823 padding: ; 824 max-width: ; 825 } 826 827 828 829 } 830 @media screen and (min-width: 1069px) { 831 .media-text__item#MediaTextV2-9a9b07d7-2725-31e5-80a0-4633d67712f5 .media-text__item__content { 832 padding: 48px 0 0 0; 833 max-width: ; 834 } 835 836 837 838 } 839 840 841 842</style> 843 844 845<div id="MediaTextV2-9a9b07d7-2725-31e5-80a0-4633d67712f5" class="media-text__item 846 847 media-text--light 848 849 850 851 v-align-lg-bottom 852 h-align-lg-center 853 v-align-md-bottom 854 h-align-md-center 855 v-align-sm-top 856 h-align-sm-center"> 857 <div class="media-text__item__content "> 858 859 860 861 862 863 864 865 <div> 866 <div class="show-desktop"> <h1 class="headline-1" style="text-align: center;">Beats Support</h1> </div> 867 <div class="show-tablet"><h1 class="headline-1" style="text-align: center;">Beats Support</h1></div> 868 <div class="show-mobile"><h1 class="headline-1" style="text-align: center;">Beats Support</h1></div> 869 870 871 872 873 874 875 876 877 878 879 880 881 882 883 884 885 886 887 </div> 888 889 890 891 892</div> 893</div> 894 895 896 897 898</div> 899 900 901 902 </div> 903 </div> 904</div> 905 906 907 908<style type="text/css"> 909 910 911 912 913 914 915 916 </style> 917 918</div> 919 920</div> 921 </div> 922 </div> 923</section> 924 925</div> 926 927 928 929 930 931 932 933 934 935</div> 936<div class="experiencefragment section"> 937 938 939 940 941 <!-- SDI include (path: /content/beatssupportsite/us/en_US/experience-fragments/support-home/product-categories/_jcr_content.content.nocache.html, resourceType: cq/experience-fragments/components/xfpage) --> 942 943 944 945 946 947 948 949 950 951 <div class="fullWidthBgContainerV2 parsys"> 952 953 954 955 956 957 958 959 960 961 962 963 964 965 966 967 968 969 970 971 972 973 974 975 976 977<style type="text/css"> 978 979.bbd-full-width-container.bg-color-match-enabled.id-e7df7070-d085-355d-9a04-8b87303777b9 { 980 background: #F1F1F1; 981} 982 983@media screen and (min-width: 1069px) { 984 .bbd-full-width-container.id-e7df7070-d085-355d-9a04-8b87303777b9:not(.bg-color-match-enabled) { 985 background: #F1F1F1; 986 } 987 988 .bbd-full-width-container.id-e7df7070-d085-355d-9a04-8b87303777b9 .outer-container { 989 width: 100%; 990 max-width: 970px; 991 --outer-container-size: 970px; 992 } 993} 994 995@media screen and (min-width: 735px) and (max-width: 1068px) { 996 .bbd-full-width-container.id-e7df7070-d085-355d-9a04-8b87303777b9:not(.bg-color-match-enabled) { 997 background: #F1F1F1; 998 } 999 .bbd-full-width-container.id-e7df7070-d085-355d-9a04-8b87303777b9 .outer-container { 1000 width: 86%; 1001 max-width: 100%; 1002 } 1003} 1004 1005@media screen and (max-width: 734px) { 1006 .bbd-full-width-container.id-e7df7070-d085-355d-9a04-8b87303777b9:not(.bg-color-match-enabled) { 1007 background: #F1F1F1; 1008 } 1009 .bbd-full-width-container.id-e7df7070-d085-355d-9a04-8b87303777b9 .outer-container { 1010 width: 86%; 1011 max-width: 100%; 1012 } 1013} 1014</style> 1015<section class="bbd-component bbd-full-width-container id-e7df7070-d085-355d-9a04-8b87303777b9" data-desktop-bg-color="#F1F1F1" id="BGContainer-038b7a82-7fd5-33aa-b246-24a9738a8e37"> 1016 <div class="outer-container"> 1017 <div class="content-container"> 1018 <div><div class="genericSpacing parbase section"> 1019 1020 1021 1022 1023 1024 1025 1026 1027 1028 1029 1030<style> 1031 @media screen and (min-width: 1069px) { 1032 .spacing-ab86c887-22df-3235-ad79-7e3ab3d81f23 { 1033 padding-top: 48px; 1034 background-color: ; 1035 }} 1036 @media screen and (min-width: 735px) and (max-width: 1068px) { 1037 .spacing-ab86c887-22df-3235-ad79-7e3ab3d81f23 { 1038 padding-top: 10px; 1039 background-color: ; 1040 }} 1041 @media screen and (max-width: 734px) { 1042 .spacing-ab86c887-22df-3235-ad79-7e3ab3d81f23 { 1043 padding-top: 30px; 1044 background-color: ; 1045 }} 1046</style> 1047 1048<section class="bbd-component generic-spacing spacing-ab86c887-22df-3235-ad79-7e3ab3d81f23"></section> 1049</div> 1050<div class="columnContainer parbase section"> 1051 1052 1053 1054 1055 1056 1057 1058 1059 1060 1061 1062 1063 1064 1065 1066 1067 1068 1069 1070 1071 1072 1073 1074 1075 1076 1077 1078 1079 1080 1081 1082 1083<div id="parent_columnContainer_3cd03380-00f1-3df9-b4dc-24be0b5b1b3d" class="layout-flex justify-content-start row-gap-lg-8 row-gap-md-4 row-gap-sm-4 column-gap-lg-8 column-gap-md-6 column-gap-sm-0 " data-analytics-scroll data-analytics-module="column_container" data-analytics-region="support_home"> 1084 1085 1086 1087 1088 1089 1090 1091 1092 1093 1094 1095 1096 1097 1098 1099 1100 1101 1102 1103 1104 1105 <div id="columnContainer_aca0c961-4cc8-3a6d-9d65-297df179bf7b_0" class="columnContainer sm-12 md-4 lg-4 "> 1106 <div id="columnWrapper_aca0c961-4cc8-3a6d-9d65-297df179bf7b" class="column-item " style="background :"> 1107 1108 1109 1110 1111 1112 1113 1114 <div class="beatsRTE parbase"><!-- 1115 This components accepts free text from authors and renders 1116--> 1117 1118 1119 1120 1121 1122<section class="bbd-component bbd-rte-container" data-analytics-module="column_wrapper" data-analytics-region="support_home_headphones"> 1123 1124 <div id="RTE-c2bae24a-253b-36b8-b289-11d70052e99d" class="rte-container-f4f0a1d4-4eb9-3cac-9b60-f46aa1c9ec87 component-section-spacing beatsRTE"> 1125 <h2 style="padding: 0 0 5px 0; margin: 0 0 12px 0; position: relative; left: -1px; border-bottom: 1px solid #b4b4b4;"><span class="headline-4">Headphones</span></h2> 1126<ul role="list" style="list-style-type: none; margin: 0; padding: 0; line-height: 2.2;"> 1127 <li role="listitem"><span class="body-medium button-natural"><a data-analytics-click="true" data-analytics-label="Home|Beats 360" data-analytics-link-type="supportClick" aria-label="Beats 360 Support" href="https://www.beatsbydre.com/support/headphones/beats-360/quick-start-guide">Beats 360</a></span></li> 1128 <li role="listitem"><span class="body-medium button-natural"><a data-analytics-click="true" data-analytics-label="Home|Solo 4" data-analytics-link-type="supportClick" aria-label="Solo 4 Support" href="/support/headphones/solo4">Solo 4</a></span></li> 1129 <li role="listitem"><span class="body-medium button-natural"><a data-analytics-click="true" data-analytics-label="Home|Studio Pro" data-analytics-link-type="supportClick" aria-label="Studio Pro Support" href="/support/headphones/studio-pro">Studio Pro</a></span></li> 1130 <li role="listitem"><span class="body-medium button-natural"><a data-analytics-click="true" data-analytics-label="Home|Solo Pro" data-analytics-link-type="supportClick" aria-label="Solo Pro Support" href="/support/headphones/solo-pro">Solo Pro</a></span></li> 1131 <li role="listitem"><span class="body-medium button-natural"><a data-analytics-label="Home|Studio3 Wireless" data-analytics-link-type="supportClick" aria-label="Studio3 Wireless Support" href="/support/headphones/studio-wireless">Studio<sup>3</sup> Wireless</a></span></li> 1132 <li role="listitem"><span class="body-medium button-natural"><a data-analytics-click="true" data-analytics-label="Home|Solo Wireless" data-analytics-link-type="supportClick" aria-label="Solo Wireless Support" href="/support/headphones/solo-wireless">Solo Wireless</a></span></li> 1133</ul> 1134 </div> 1135 1136 1137 1138 1139 </section> 1140</div> 1141 1142 1143 1144 </div> 1145 </div> 1146 1147 1148 1149 1150 1151 1152 1153 1154 1155 1156 1157 1158 1159 1160 1161 1162 1163 <div id="columnContainer_e55fc446-4137-329a-a519-b9ee7abdf590_1" class="columnContainer sm-12 md-4 lg-4 "> 1164 <div id="columnWrapper_e55fc446-4137-329a-a519-b9ee7abdf590" class="column-item " style="background :"> 1165 1166 1167 1168 1169 1170 1171 1172 <div class="beatsRTE parbase"><!-- 1173 This components accepts free text from authors and renders 1174--> 1175 1176 1177 1178 1179 1180<section class="bbd-component bbd-rte-container" data-analytics-module="column_wrapper" data-analytics-region="support_home_earbuds"> 1181 1182 <div id="RTE-eddae3bd-438b-34dc-a9a5-e3f90c74288f" class="rte-container-39b319c9-04ed-35a9-8efa-08feb3486333 component-section-spacing beatsRTE"> 1183 <h2 style="padding: 0 0 5px 0; margin: 0 0 12px 0; position: relative; left: -1px; border-bottom: 1px solid #b4b4b4;"><span class="headline-4">Earbuds</span></h2> 1184<ul role="list" style="list-style-type: none; margin: 0; padding: 0; line-height: 2.2;"> 1185 <li role="listitem"><span class="body-medium button-natural"><a data-analytics-click="true" data-analytics-label="Home|Powerbeats Fit" data-analytics-link-type="supportClick" aria-label="Powerbeats Fit Support" href="/support/earbuds/powerbeats-fit" target="_top">Powerbeats Fit</a></span></li> 1186 <li role="listitem"><span class="body-medium button-natural"><a data-analytics-click="true" data-analytics-label="Home|Powerbeats Pro 2" data-analytics-link-type="supportClick" aria-label="Powerbeats Pro 2 Support" href="/support/earbuds/powerbeats-pro-2" target="_top">Powerbeats Pro 2</a></span></li> 1187 <li role="listitem"><span class="body-medium button-natural"><a data-analytics-click="true" data-analytics-label="Home|Beats Solo Buds" data-analytics-link-type="supportClick" aria-label="Beats Solo Buds Support" href="/support/earbuds/solo-buds" target="_top">Beats Solo Buds</a></span></li> 1188 <li role="listitem"><span class="body-medium button-natural"><a data-analytics-click="true" data-analytics-label="Home|Beats Studio Buds Plus" data-analytics-link-type="supportClick" aria-label="Beats Studio Buds Plus Support" href="/support/earbuds/studio-buds-plus" target="_top">Beats Studio Buds +</a></span></li> 1189 <li role="listitem"><span class="body-medium button-natural"><a data-analytics-click="true" data-analytics-label="Home|Beats Fit Pro" data-analytics-link-type="supportClick" aria-label="Beats Fit Pro Support" href="/support/earbuds/beats-fit-pro" target="_top">Beats Fit Pro</a></span></li> 1190 <li role="listitem"><span class="body-medium button-natural"><a data-analytics-click="true" data-analytics-label="Home|Beats Studio Buds" data-analytics-link-type="supportClick" aria-label="Beats Studio Buds Support" href="/support/earbuds/studio-buds" target="_top">Beats Studio Buds</a></span></li> 1191 <li role="listitem"><span class="body-medium button-natural"><a data-analytics-click="true" data-analytics-label="Home|Beats Flex" data-analytics-link-type="supportClick" aria-label="Beats Flex Support" href="/support/earbuds/beats-flex" target="_top">Beats Flex</a></span></li> 1192 <li role="listitem"><span class="body-medium button-natural"><a data-analytics-click="true" data-analytics-label="Home|Powerbeats" data-analytics-link-type="supportClick" aria-label="Powerbeats Support" href="/support/earbuds/powerbeats" target="_top">Powerbeats</a></span></li> 1193 <li role="listitem"><span class="body-medium button-natural"><a data-analytics-click="true" data-analytics-label="Home|Powerbeats Pro" data-analytics-link-type="supportClick" aria-label="Powerbeats Pro Support" href="/support/earbuds/powerbeats-pro" target="_top">Powerbeats Pro</a></span></li> 1194 <li role="listitem"><span class="body-medium button-natural"><a data-analytics-click="true" data-analytics-label="Home|Beats X" data-analytics-link-type="supportClick" aria-label="Beats X Supp
1194ort" href="/support/earbuds/beats-x" target="_top"> Beats<sup>X</sup></a></span></li> 1195</ul> 1196 </div> 1197 1198 1199 1200 1201 </section> 1202</div> 1203 1204 1205 1206 </div> 1207 </div> 1208 1209 1210 1211 1212 1213 1214 1215 1216 1217 1218 1219 1220 1221 1222 1223 1224 1225 <div id="columnContainer_b16d013c-5de7-3089-b1a9-71e6c6b378f9_2" class="columnContainer sm-12 md-4 lg-4 "> 1226 <div id="columnWrapper_b16d013c-5de7-3089-b1a9-71e6c6b378f9" class="column-item " style="background :"> 1227 1228 1229 1230 1231 1232 1233 1234 <div class="beatsRTE parbase"><!-- 1235 This components accepts free text from authors and renders 1236--> 1237 1238 1239 1240 1241 1242<section class="bbd-component bbd-rte-container" data-analytics-module="column_wrapper" data-analytics-region="support_home_speakers"> 1243 1244 <div id="RTE-40fa1721-5c15-3141-a531-0bac68864008" class="rte-container-1bf3cdaf-b1fb-3d89-a8a0-c8accbfd0855 component-section-spacing beatsRTE"> 1245 <h2 style="padding: 0 0 5px 0; margin: 0 0 12px 0; position: relative; left: -1px; border-bottom: 1px solid #b4b4b4;"><span class="headline-4">Speakers</span></h2> 1246<ul role="list" style="list-style-type: none; margin: 0; padding: 0; line-height: 2.2;"> 1247 <li role="listitem"><span class="body-medium button-natural"><a data-analytics-click="true" data-analytics-label="Home|Beats Pill" data-analytics-link-type="supportClick" aria-label="Beats Pill Support" href="/support/speakers/beats-pill" target="_top">Beats Pill</a></span></li> 1248 <li role="listitem"><span class="body-medium button-natural"><a data-analytics-click="true" data-analytics-label="Home|Beats Pill Plus" data-analytics-link-type="supportClick" aria-label="Beats Pill Plus Support" href="/support/speakers/pill-plus" target="_top">Beats Pill+</a></span></li> 1249</ul> 1250 </div> 1251 1252 1253 1254 1255 </section> 1256</div> 1257 1258 1259 1260 </div> 1261 </div> 1262 1263 1264 1265 1266 1267</div> 1268 1269 1270</div> 1271<div class="genericSpacing parbase section"> 1272 1273 1274 1275 1276 1277 1278 1279 1280 1281 1282 1283<style> 1284 @media screen and (min-width: 1069px) { 1285 .spacing-29bf79fa-7398-3199-86f6-c1693cf0bea0 { 1286 padding-top: 72px; 1287 background-color: ; 1288 }} 1289 @media screen and (min-width: 735px) and (max-width: 1068px) { 1290 .spacing-29bf79fa-7398-3199-86f6-c1693cf0bea0 { 1291 padding-top: 40px; 1292 background-color: ; 1293 }} 1294 @media screen and (max-width: 734px) { 1295 .spacing-29bf79fa-7398-3199-86f6-c1693cf0bea0 { 1296 padding-top: 30px; 1297 background-color: ; 1298 }} 1299</style> 1300 1301<section class="bbd-component generic-spacing spacing-29bf79fa-7398-3199-86f6-c1693cf0bea0"></section> 1302</div> 1303 1304</div> 1305 </div> 1306 </div> 1307</section> 1308 1309</div> 1310 1311 1312 1313 1314 1315 1316 1317 1318 1319</div> 1320<div class="faqSearch section"></div> 1321<div class="experiencefragment section"> 1322 1323 1324 1325 1326 <!-- SDI include (path: /content/beatssupportsite/us/en_US/experience-fragments/faqs/support-home/_jcr_content.content.nocache.html, resourceType: cq/experience-fragments/components/xfpage) --> 1327 1328 1329 1330 1331 1332 1333 1334 1335 1336 <div class="fullWidthBgContainerV2 parsys"> 1337 1338 1339 1340 1341 1342 1343 1344 1345 1346 1347 1348 1349 1350 1351 1352 1353 1354 1355 1356 1357 1358 1359 1360 1361 1362<style type="text/css"> 1363 1364.bbd-full-width-container.bg-color-match-enabled.id-efee2f04-83a0-3cc0-bdc8-8121ba954e5e { 1365 background: transparent; 1366} 1367 1368@media screen and (min-width: 1069px) { 1369 .bbd-full-width-container.id-efee2f04-83a0-3cc0-bdc8-8121ba954e5e:not(.bg-color-match-enabled) { 1370 background: transparent; 1371 } 1372 1373 .bbd-full-width-container.id-efee2f04-83a0-3cc0-bdc8-8121ba954e5e .outer-container { 1374 width: 100%; 1375 max-width: 1100px; 1376 --outer-container-size: 1100px; 1377 } 1378} 1379 1380@media screen and (min-width: 735px) and (max-width: 1068px) { 1381 .bbd-full-width-container.id-efee2f04-83a0-3cc0-bdc8-8121ba954e5e:not(.bg-color-match-enabled) { 1382 background: transparent; 1383 } 1384 .bbd-full-width-container.id-efee2f04-83a0-3cc0-bdc8-8121ba954e5e .outer-container { 1385 width: 100%; 1386 max-width: 100%; 1387 } 1388} 1389 1390@media screen and (max-width: 734px) { 1391 .bbd-full-width-container.id-efee2f04-83a0-3cc0-bdc8-8121ba954e5e:not(.bg-color-match-enabled) { 1392 background: transparent; 1393 } 1394 .bbd-full-width-container.id-efee2f04-83a0-3cc0-bdc8-8121ba954e5e .outer-container { 1395 width: 100%; 1396 max-width: 100%; 1397 } 1398} 1399</style> 1400<section class="bbd-component bbd-full-width-container id-efee2f04-83a0-3cc0-bdc8-8121ba954e5e" data-desktop-bg-color="transparent" id="BGContainer-10048557-f8df-3013-b02b-59c551816b39"> 1401 <div class="outer-container"> 1402 <div class="content-container"> 1403 <div><div class="genericSpacing parbase section"> 1404 1405 1406 1407 1408 1409 1410 1411 1412 1413 1414 1415<style> 1416 @media screen and (min-width: 1069px) { 1417 .spacing-d594c80a-d40f-32ec-9fd1-d970b43cefaa { 1418 padding-top: 30px; 1419 background-color: ; 1420 }} 1421 @media screen and (min-width: 735px) and (max-width: 1068px) { 1422 .spacing-d594c80a-d40f-32ec-9fd1-d970b43cefaa { 1423 padding-top: 30px; 1424 background-color: ; 1425 }} 1426 @media screen and (max-width: 734px) { 1427 .spacing-d594c80a-d40f-32ec-9fd1-d970b43cefaa { 1428 padding-top: 20px; 1429 background-color: ; 1430 }} 1431</style> 1432 1433<section class="bbd-component generic-spacing spacing-d594c80a-d40f-32ec-9fd1-d970b43cefaa"></section> 1434</div> 1435<div class="faqComponentContainer section"> 1436 1437<section class="faq "> 1438 1439 1440 1441 1442 1443 1444 1445 1446 1447 1448 1449 1450 1451<div class="faq-content" id="faq" data-analytics-scroll="" data-analytics-module="faq_section" data-analytics-region="faq_section_support_home"> 1452 <div class="faq-content-item"> 1453 1454 1455 <h2 class="title-1"> 1456 <span class="headline-3">Frequently Asked Questions</span> 1457 </h2> 1458 1459 1460 1461 <div class="faq__section accordion__container"> 1462 <div role="heading" aria-level="3"> 1463 <button id="support-home-pairing" aria-controls="support-home-pairing-detail" class=" accordion__toggle" type="button" data-analytics-click="" data-analytics-link-type="siteClick" data-analytics-label="collapse-support-home-pairing">
1464 <span class="show-desktop"><span class="title-2">How do I pair my Beats with a device?</span></span> 1465 <span class="show-tablet"><span class="title-2">How do I pair my Beats with a device?</span></span> 1466 <span class="show-mobile"><span class="title-2">How do I pair my Beats with a device?</span></span> 1467 <i class="fa-sharp fa-solid fa-chevron-down"></i> 1468 </button> 1469 </div> 1470 <div role="region" id="support-home-pairing-detail" aria-hidden="true" aria-labelledby="support-home-pairing" class="faq__content accordion__content"> 1471 1472 1473 <div class="show-desktop"><p style="margin-bottom: 5px;">Follow these steps to <a href="https://support.apple.com/en-us/guide/beats/dev46c519179/web" aria-label="Learn how to pair your Beats (Opens in new window)" style="text-decoration: underline;" target="_blank">pair your Beats</a> with an Apple or Android<sup>â¢</sup> device.</p> 1474</div> 1475 <div class="show-tablet"><p style="margin-bottom: 5px;">Follow these steps to <a href="https://support.apple.com/en-us/guide/beats/dev46c519179/web" aria-label="Learn how to pair your Beats (Opens in new window)" style="text-decoration: underline;" target="_blank">pair your Beats</a> with an Apple or Android<sup>â¢</sup> device.</p> 1476</div> 1477 <div class="show-mobile"><p style="margin-bottom: 5px;">Follow these steps to <a href="https://support.apple.com/en-us/guide/beats/dev46c519179/web" aria-label="Learn how to pair your Beats (Opens in new window)" style="text-decoration: underline;" target="_blank">pair your Beats</a> with an Apple or Android<sup>â¢</sup> device.</p> 1478</div> 1479 1480 </div> 1481 </div> 1482 1483 <div class="faq__section accordion__container"> 1484 <div role="heading" aria-level="3"> 1485 <button id="support-home-noise-cancelling" aria-controls="support-home-noise-cancelling-detail" class=" accordion__toggle" type="button" data-analytics-click="" data-analytics-link-type="siteClick" data-analytics-label="collapse-support-home-noise-cancelling"> 1486 <span class="show-desktop"><span class="title-2">How do I control noise cancelling?</span></span> 1487 <span class="show-tablet"><span class="title-2">How do I control noise cancelling?</span></span> 1488 <span class="show-mobile"><span class="title-2">How do I control noise cancelling?</span></span> 1489 <i class="fa-sharp fa-solid fa-chevron-down"></i> 1490 </button> 1491 </div> 1492 <div role="region" id="support-home-noise-cancelling-detail" aria-hidden="true" aria-labelledby="support-home-noise-cancelling" class="faq__content accordion__content"> 1493 1494 1495 <div class="show-desktop"><p style="margin-bottom: 5px;">On <a href="https://support.apple.com/en-us/guide/beats/aside/dev92ae26b90/" aria-label="Beats that support Active Noise Cancellation and Transparency Mode (Opens in new window)" style="text-decoration: underline;" target="_blank">supported Beats</a>, press and hold the âbâ button to toggle between Active Noise Cancelling (ANC) and Transparency mode. You can also <a href="https://support.apple.com/en-us/guide/beats/dev273c5ef5f/web" aria-label="Control listening modes (Opens in new window)" style="text-decoration: underline;" target="_blank">control listening modes</a>, and <a href="https://support.apple.com/en-us/guide/beats/dev50d3a7815/web" aria-label="Customize your b button functionality (Opens in new window)" style="text-decoration: underline;" target="_blank">customize your âbâ button functionality</a> within Apple device settings or the <a href="https://www.beatsbydre.com/mobile-apps" style="text-decoration: underline;">Beats app for Android</a>.</p> 1496</div> 1497 <div class="show-tablet"><p style="margin-bottom: 5px;">On <a href="https://support.apple.com/en-us/guide/beats/aside/dev92ae26b90/" aria-label="Beats that support Active Noise Cancellation and Transparency Mode (Opens in new window)" style="text-decoration: underline;" target="_blank">supported Beats</a>, press and hold the âbâ button to toggle between Active Noise Cancelling (ANC) and Transparency mode. You can also <a href="https://support.apple.com/en-us
1497/guide/beats/dev273c5ef5f/web" aria-label="Control listening modes (Opens in new window)" style="text-decoration: underline;" target="_blank">control listening modes</a>, and <a href="https://support.apple.com/en-us/guide/beats/dev50d3a7815/web" aria-label="Customize your b button functionality (Opens in new window)" style="text-decoration: underline;" target="_blank">customize your âbâ button functionality</a> within Apple device settings or the <a href="https://www.beatsbydre.com/mobile-apps" style="text-decoration: underline;">Beats app for Android</a>.</p> 1498</div> 1499 <div class="show-mobile"><p style="margin-bottom: 5px;">On <a href="https://support.apple.com/en-us/guide/beats/aside/dev92ae26b90/" aria-label="Beats that support Active Noise Cancellation and Transparency Mode (Opens in new window)" style="text-decoration: underline;" target="_blank">supported Beats</a>, press and hold the âbâ button to toggle between Active Noise Cancelling (ANC) and Transparency mode. You can also <a href="https://support.apple.com/en-us/guide/beats/dev273c5ef5f/web" aria-label="Control listening modes (Opens in new window)" style="text-decoration: underline;" target="_blank">control listening modes</a>, and <a href="https://support.apple.com/en-us/guide/beats/dev50d3a7815/web" aria-label="Customize your b button functionality (Opens in new window)" style="text-decoration: underline;" target="_blank">customize your âbâ button functionality</a> within Apple device settings or the <a href="https://www.beatsbydre.com/mobile-apps" style="text-decoration: underline;">Beats app for Android</a>.</p> 1500</div> 1501 1502 </div> 1503 </div> 1504 1505 <div class="faq__section accordion__container"> 1506 <div role="heading" aria-level="3"> 1507 <button id="support-home-connect" aria-controls="support-home-connect-detail" class=" accordion__toggle" type="button" data-analytics-click="" data-analytics-link-type="siteClick" data-analytics-label="collapse-support-home-connect"> 1508 <span class="show-desktop"><span class="title-2">I canât connect to my Beats, how do I troubleshoot?</span></span> 1509 <span class="show-tablet"><span class="title-2">I canât connect to my Beats, how do I troubleshoot?</span></span> 1510 <span class="show-mobile"><span class="title-2">I canât connect to my Beats, how do I troubleshoot?</span></span> 1511 <i class="fa-sharp fa-solid fa-chevron-down"></i> 1512 </button> 1513 </div> 1514 <div role="region" id="support-home-connect-detail" aria-hidden="true" aria-labelledby="support-home-connect" class="faq__content accordion__content"> 1515 1516 1517 <div class="show-desktop"><p style="margin-bottom: 5px;">Learn how to <a href="https://support.apple.com/en-us/102369" aria-label="Troubleshoot your Bluetooth connection (Opens in new window)" style="text-decoration: underline;" target="_blank">troubleshoot the Bluetooth<sup>®</sup> connection</a> between your Beats and your iPhone, iPad, Mac, or other device.</p> 1518</div> 1519 <div class="show-tablet"><p style="margin-bottom: 5px;">Learn how to <a href="https://support.apple.com/en-us/102369" aria-label="Troubleshoot your Bluetooth connection (Opens in new window)" style="text-decoration: underline;" target="_blank">troubleshoot the Bluetooth<sup>®</sup> connection</a> between your Beats and your iPhone, iPad, Mac, or other device.</p> 1520</div> 1521 <div class="show-mobile"><p style="margin-bottom: 5px;">Learn how to <a href="https://support.apple.com/en-us/102369" aria-label="Troubleshoot your Bluetooth connection (Opens in new window)" style="text-decoration: underline;" target="_blank">troubleshoot the Bluetooth<sup>®</sup> connection</a> between your Beats and your iPhone, iPad, Mac, or other device.</p> 1522</div> 1523 1524 </div> 1525 </div> 1526 1527 <div class="faq__section accordion__container"> 1528 <div role="heading" aria-level="3"> 1529 <button id="support-home-sound-troubleshooting" aria-controls="support-home-sound-troubleshooting-detail" class=" accordion__toggle" type="button" data-analytics-click="" data-analytics-link-type="siteClick" data-analytics-label="collapse-support-home-sound-troubleshooting">
1530 <span class="show-desktop"><span class="title-2">The audio keeps disconnecting or cuts in and out, how do I troubleshoot?</span></span> 1531 <span class="show-tablet"><span class="title-2">The audio keeps disconnecting or cuts in and out, how do I troubleshoot?</span></span> 1532 <span class="show-mobile"><span class="title-2">The audio keeps disconnecting or cuts in and out, how do I troubleshoot?</span></span> 1533 <i class="fa-sharp fa-solid fa-chevron-down"></i> 1534 </button> 1535 </div> 1536 <div role="region" id="support-home-sound-troubleshooting-detail" aria-hidden="true" aria-labelledby="support-home-sound-troubleshooting" class="faq__content accordion__content"> 1537 1538 1539 <div class="show-desktop"><p style="margin-bottom: 5px;"><a href="https://support.apple.com/en-us/102530" aria-label="Troubleshoot your audio (Opens in new window)" style="text-decoration: underline;" target="_blank">Find out how</a> to improve your Bluetooth<sup>®</sup> connection, or try unpairing and then pairing your Beats again.</p> 1540</div> 1541 <div class="show-tablet"><p style="margin-bottom: 5px;"><a href="https://support.apple.com/en-us/102530" aria-label="Troubleshoot your audio (Opens in new window)" style="text-decoration: underline;" target="_blank">Find out how</a> to improve your Bluetooth<sup>®</sup> connection, or try unpairing and then pairing your Beats again.</p> 1542</div> 1543 <div class="show-mobile"><p style="margin-bottom: 5px;"><a href="https://support.apple.com/en-us/102530" aria-label="Troubleshoot your audio (Opens in new window)" style="text-decoration: underline;" target="_blank">Find out how</a> to improve your Bluetooth<sup>®</sup> connection, or try unpairing and then pairing your Beats again.</p> 1544</div> 1545 1546 </div> 1547 </div> 1548 1549 <div class="faq__section accordion__container"> 1550 <div role="heading" aria-level="3"> 1551 <button id="support-home-reset" aria-controls="support-home-reset-detail" class=" accordion__toggle" type="button" data-analytics-click="" data-analytics-link-type="siteClick" data-analytics-label="collapse-support-home-reset"> 1552 <span class="show-desktop"><span class="title-2">How do I reset my Beats?</span></span> 1553 <span class="show-tablet"><span class="title-2">How do I reset my Beats?</span></span> 1554 <span class="show-mobile"><span class="title-2">How do I reset my Beats?</span></span> 1555 <i class="fa-sharp fa-solid fa-chevron-down"></i> 1556 </button> 1557 </div> 1558 <div role="region" id="support-home-reset-detail" aria-hidden="true" aria-labelledby="support-home-reset" class="faq__content accordion__content"> 1559 1560 1561 <div class="show-desktop"><p style="margin-bottom: 5px;">If you're experiencing sound, pairing, or charging issues with your Beats, first make sure the device theyâre paired with is <a href="https://support.apple.com/en-us/guide/beats/dev3381eab1b/web" aria-label="Update your Beats (Opens in new window)" style="text-decoration: underline;" target="_blank">up to date</a>, then try <a href="https://support.apple.com/en-us/guide/beats/dev7ea0ee17e/web" aria-label="Reset your Beats (Opens in new window)" style="text-decoration: underline;" target="_blank">resetting them</a>.</p> 1562</div> 1563 <div class="show-tablet"><p style="margin-bottom: 5px;">If you're experiencing sound, pairing, or charging issues with your Beats, first make sure the device theyâre paired with is <a href="https://support.apple.com/en-us/guide/beats/dev3381eab1b/web" aria-label="Update your Beats (Opens in new window)" style="text-decoration: underline;" target="_blank">up to date</a>, then try <a href="https://support.apple.com/en-us/guide/beats/dev7ea0ee17e/web" aria-label="Reset your Beats (Opens in new window)" style="text-decoration: underline;" target="_blank">resetting them</a>.</p> 1564</div> 1565 <div class="show-mobile"><p style="margin-bottom: 5px;">If you're experiencing sound, pairing, or charging issues with your Beats, first make sure the device theyâre paired with is <a href="https://support.apple.com/en-us
1565/guide/beats/dev3381eab1b/web" aria-label="Update your Beats (Opens in new window)" style="text-decoration: underline;" target="_blank">up to date</a>, then try <a href="https://support.apple.com/en-us/guide/beats/dev7ea0ee17e/web" aria-label="Reset your Beats (Opens in new window)" style="text-decoration: underline;" target="_blank">resetting them</a>.</p> 1566</div> 1567 1568 </div> 1569 </div> 1570 1571 <div class="faq__section accordion__container"> 1572 <div role="heading" aria-level="3"> 1573 <button id="support-home-locate-my-device" aria-controls="support-home-locate-my-device-detail" class=" accordion__toggle" type="button" data-analytics-click="" data-analytics-link-type="siteClick" data-analytics-label="collapse-support-home-locate-my-device"> 1574 <span class="show-desktop"><span class="title-2">How do I locate my Beats?</span></span> 1575 <span class="show-tablet"><span class="title-2">How do I locate my Beats?</span></span> 1576 <span class="show-mobile"><span class="title-2">How do I locate my Beats?</span></span> 1577 <i class="fa-sharp fa-solid fa-chevron-down"></i> 1578 </button> 1579 </div> 1580 <div role="region" id="support-home-locate-my-device-detail" aria-hidden="true" aria-labelledby="support-home-locate-my-device" class="faq__content accordion__content"> 1581 1582 1583 <div class="show-desktop"><p style="margin-bottom: 15px;">You can use <a href="https://support.apple.com/en-us/guide/beats/devfa3444893/web" style="text-decoration: underline;" target="_blank" aria-label="Find My (Opens in new window)">Find My</a> on your iPhone, iPad, Mac, or Apple Watch to see your Beats last connected location on a map. You can also find your Beats on the web at <a href="https://www.icloud.com/find" style="text-decoration: underline;" target="_blank" aria-label="iCloud find devices website (Opens in new window)">iCloud.com/find</a>.</p> 1584<p style="margin-bottom: 5px;">On your <a href="https://support.apple.com/en-us/guide/beats/devb4dda1f02/web" style="text-decoration: underline;" target="_blank" aria-label="Locate your Beats using your Android device (Opens in new window)">Android device</a>, use the <a href="https://www.beatsbydre.com/mobile-apps" style="text-decoration: underline;">Beats app for Android</a> to locate your Beats.</p> 1585</div> 1586 <div class="show-tablet"><p style="margin-bottom: 15px;">You can use <a href="https://support.apple.com/en-us/guide/beats/devfa3444893/web" style="text-decoration: underline;" target="_blank" aria-label="Find My (Opens in new window)">Find My</a> on your iPhone, iPad, Mac, or Apple Watch to see your Beats last connected location on a map. You can also find your Beats on the web at <a href="https://www.icloud.com/find" style="text-decoration: underline;" target="_blank" aria-label="iCloud find devices website (Opens in new window)">iCloud.com/find</a>.</p> 1587<p style="margin-bottom: 5px;">On your <a href="https://support.apple.com/en-us/guide/beats/devb4dda1f02/web" style="text-decoration: underline;" target="_blank" aria-label="Locate your Beats using your Android device (Opens in new window)">Android device</a>, use the <a href="https://www.beatsbydre.com/mobile-apps" style="text-decoration: underline;">Beats app for Android</a> to locate your Beats.</p> 1588</div> 1589 <div class="show-mobile"><p style="margin-bottom: 15px;">You can use <a href="https://support.apple.com/en-us/guide/beats/devfa3444893/web" style="text-decoration: underline;" target="_blank" aria-label="Find My (Opens in new window)">Find My</a> on your iPhone, iPad, Mac, or Apple Watch to see your Beats last connected location on a map. You can also find your Beats on the web at <a href="https://www.icloud.com/find" style="text-decoration: underline;" target="_blank" aria-label="iCloud find devices website (Opens in new window)">iCloud.com/find</a>.</p> 1590<p style="margin-bottom: 5px;">On your <a href="https://support.apple.com/en-us/guide/beats/devb4dda1f02/web" style="text-decoration: underline;" target="_blank" aria-label="Locate your Beats using your Android device (Opens in new window)">Android device</a>, use the <a href="https://www.beatsbydre.com/mobile-apps" style="text-decoration: underline;">Beats app for Android</a> to locate your Beats.</p> 1591</div> 1592 1593 </div>
1594 </div> 1595 1596 1597 </div> 1598</div> 1599 1600 1601 1602 1603 1604 1605 1606 1607 1608 1609 1610 1611 1612 1613 1614<style> 1615 @media screen and (min-width: 1069px) { 1616 .spacing-afd86a2a-35d1-3eae-815f-cd7f76ccaf2d { 1617 padding-top: px; 1618 background-color: ; 1619 }} 1620 @media screen and (min-width: 735px) and (max-width: 1068px) { 1621 .spacing-afd86a2a-35d1-3eae-815f-cd7f76ccaf2d { 1622 padding-top: 10px; 1623 background-color: ; 1624 }} 1625 @media screen and (max-width: 734px) { 1626 .spacing-afd86a2a-35d1-3eae-815f-cd7f76ccaf2d { 1627 padding-top: 10px; 1628 background-color: ; 1629 }} 1630</style> 1631 1632<section class="bbd-component generic-spacing spacing-afd86a2a-35d1-3eae-815f-cd7f76ccaf2d"></section> 1633 1634 1635 1636 1637 1638</section></div> 1639 1640</div> 1641 </div> 1642 </div> 1643</section> 1644 1645</div> 1646 1647 1648 1649 1650 1651 1652 1653 1654 1655</div> 1656<div class="experiencefragment section"> 1657 1658 1659 1660 1661 <!-- SDI include (path: /content/beatssupportsite/us/en_US/experience-fragments/resources/featured-support-home/_jcr_content.content.nocache.html, resourceType: cq/experience-fragments/components/xfpage) --> 1662 1663 1664 1665 1666 1667 1668 1669 1670 1671 <div class="fullWidthBgContainerV2 parsys"> 1672 1673 1674 1675 1676 1677 1678 1679 1680 1681 1682 1683 1684 1685 1686 1687 1688 1689 1690 1691 1692 1693 1694 1695 1696 1697<style type="text/css"> 1698 1699.bbd-full-width-container.bg-color-match-enabled.id-b99058b7-c1e3-32dc-af84-884b48741fd7 { 1700 background: #F1F1F1; 1701} 1702 1703@media screen and (min-width: 1069px) { 1704 .bbd-full-width-container.id-b99058b7-c1e3-32dc-af84-884b48741fd7:not(.bg-color-match-enabled) { 1705 background: #F1F1F1; 1706 } 1707 1708 .bbd-full-width-container.id-b99058b7-c1e3-32dc-af84-884b48741fd7 .outer-container { 1709 width: 100%; 1710 max-width: 100%; 1711 --outer-container-size: 9999rem 1712 } 1713} 1714 1715@media screen and (min-width: 735px) and (max-width: 1068px) { 1716 .bbd-full-width-container.id-b99058b7-c1e3-32dc-af84-884b48741fd7:not(.bg-color-match-enabled) { 1717 background: #F1F1F1; 1718 } 1719 .bbd-full-width-container.id-b99058b7-c1e3-32dc-af84-884b48741fd7 .outer-container { 1720 width: 100%; 1721 max-width: 100%; 1722 } 1723} 1724 1725@media screen and (max-width: 734px) { 1726 .bbd-full-width-container.id-b99058b7-c1e3-32dc-af84-884b48741fd7:not(.bg-color-match-enabled) { 1727 background: #F1F1F1; 1728 } 1729 .bbd-full-width-container.id-b99058b7-c1e3-32dc-af84-884b48741fd7 .outer-container { 1730 width: 100%; 1731 max-width: 100%; 1732 } 1733} 1734</style> 1735<section class="bbd-component bbd-full-width-container id-b99058b7-c1e3-32dc-af84-884b48741fd7" data-desktop-bg-color="#F1F1F1" id="BGContainer-b6a29315-0d45-3f91-b1b5-8dba56b242d1"> 1736 <div class="outer-container"> 1737 <div class="content-container"> 1738 <div><div class="genericSpacing parbase section"> 1739 1740 1741 1742 1743 1744 1745 1746 1747 1748 1749 1750<style> 1751 @media screen and (min-width: 1069px) { 1752 .spacing-026ce094-4e97-37bd-aa8e-cef580750108 { 1753 padding-top: 72px; 1754 background-color: ; 1755 }} 1756 @media screen and (min-width: 735px) and (max-width: 1068px) { 1757 .spacing-026ce094-4e97-37bd-aa8e-cef580750108 { 1758 padding-top: 60px; 1759 background-color: ; 1760 }} 1761 @media screen and (max-width: 734px) { 1762 .spacing-026ce094-4e97-37bd-aa8e-cef580750108 { 1763 padding-top: 50px; 1764 background-color: ; 1765 }} 1766</style> 1767 1768<section class="bbd-component generic-spacing spacing-026ce094-4e97-37bd-aa8e-cef580750108"></section> 1769</div> 1770<div class="beatsRTE parbase section"><!-- 1771 This components accepts free text from authors and renders 1772--> 1773 1774 1775 1776 1777 1778<section class="bbd-component bbd-rte-container" data-analytics-scroll> 1779 1780 <div id="RTE-86e8629e-a78d-313a-8a5b-de017b982769" class="rte-container-cec1b741-49e9-3712-acfc-e0b3cb119e2f "> 1781 <h2 class="visuallyhidden">Featured Resources</h2> 1782 </div> 1783 1784 1785 1786 1787 </section> 1788</div> 1789<div class="cardCarousel section"> 1790 1791 1792 1793<style> 1794 1795 .row-carousel.row-carousel-fb9f2756-acf6-3ac7-8c26-288e2b9138be { 1796 1797 } 1798 1799 @media screen and (min-width:1440px) and (min-width: 735px) { 1800 .row-carousel.row-carousel-fb9f2756-acf6-3ac7-8c26-288e2b9138be:not(.row-carousel--scrollless) .row-carousel__content li .row-carousel--offset { 1801 transform: translateX( max(10px, calc((100vw - 1440px - 35px) / 2)) ); 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1819 <div class="row-carousel__inner"> 1820 <button type="button" class="row-carousel__prev" aria-label="Previous Item"> 1821 <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 64 64"> 1822 <path d="M0.377647059,29.9998589 C0.377647059,30.8615295 0.68784706,31.6197883 1.34272236,32.2747059 L28.6749883,58.9865295 C29.2609412,59.6069295 30.0192001,59.9171366 30.9153177,59.9171366 C32.7076236,59.9171366 34.0862824,58.5729248 34.0862824,56.7806472 C34.0862824,55.8845083 33.707153,55.1262333 33.1556471,54.5402959 L8.06378825,29.9998589 L33.1556471,5.4594353 C33.707153,4.87348236 34.0862824,4.08070589 34.0862824,3.2190353 C34.0862824,1.4268 32.7076236,0.0825882354 30.9153177,0.0825882354 C30.0192001,0.0825882354 29.2609412,0.392752942 28.6749883,0.978705884 L1.34272236,27.7250118 C0.68784706,28.3454118 0.377647059,29.1381883 0.377647059,29.9998589 Z" transform="translate(14.706 2)"></path> 1823 </svg> 1824 </button> 1825 <div class="row-carousel__content"> 1826 <ul role='presentation'> 1827 1828 1829 1830 1831 1832 1833 1834 1835 1836 1837 1838 1839 1840 1841 1842 1843 1844 1845 1846 1847 1848 1849 1850 1851 1852 1853 1854 1855 1856 1857 1858 1859 1860<li class="current slide" data-aria-label="Browse the Beats User Guide (opens in new window)" data-tab-aria-label="Beats User Guide "> 1861 <div class="row-carousel--offset"> 1862 <div class="row-carousel--tween"> 1863<div x-cq-linkchecker="skip" data-href="https://support.apple.com/en-us/guide/beats/welcome/web" data-analytics-click="" data-analytics-link-type="supportExit" data-analytics-label="Support Home|Beats User Guide" data-target="_blank" data-analytics-item="Beats User Guide" data-aria-label="Browse the Beats User Guide (opens in new window)" class="card card-73dae6c1-3a5c-303f-b33b-4ce5006d6c4c card--custom card--custom-73dae6c1-3a5c-303f-b33b-4ce5006d6c4c card--light "> 1864 1865 1866 <style> 1867 .card--custom-73dae6c1-3a5c-303f-b33b-4ce5006d6c4c{ 1868 width: 333px !important;; 1869 } 1870 </style> 1871 1872 1873 <div class="card__content-top"> 1874 <div class="card__eyebrow"> 1875 <span><div class="font-updated" style="line-height: 1.2; min-height: 4rem; letter-spacing: -1px; padding-bottom: 40px;"> 1876 <h3 class="headline-4" style="line-height: 1.1;" data-dynamic-link="true">Beats User Guide</h3> 1877 <p class="body-medium" style="color: #535353;">Discover useful tips and information to enhance your listening experience.</p> 1878</div></span> 1879 </div> 1880 </div> 1881 1882 1883 1884 1885 <img src="/content/dam/beats-support/global/images/featured-topics/beat-user-guide.png" alt="" aria-hidden="true"/> 1886 1887 1888 <div class="card__content-bottom"> 1889 1890 1891 </div> 1892 1893 1894</div> 1895</div> 1896</div> 1897</li> 1898 1899 1900 1901 1902 1903 1904 1905 1906 1907 1908 1909 1910 1911 1912 1913 1914 1915 1916 1917 1918 1919 1920 1921 1922 1923 1924 1925 1926<li class="current slide" data-tab-aria-label="Beats app for Android"> 1927 <div class="row-carousel--offset"> 1928 <div class="row-carousel--tween"> 1929<div x-cq-linkchecker="skip" data-href="https://www.beatsbydre.com/mobile-apps" data-analytics-click="" data-analytics-link-type="supportClick" data-analytics-label="Support Home|Beats app for Android" data-target="_self" data-analytics-item="Beats app for Android" class="card card-4e04af7f-f6db-35be-8b24-e4558fe5ac76 card--custom card--custom-4e04af7f-f6db-35be-8b24-e4558fe5ac76 card--light "> 1930 1931 1932 <style> 1933 .card--custom-4e04af7f-f6db-35be-8b24-e4558fe5ac76{ 1934 width: 333px !important;; 1935 } 1936 </style> 1937 1938 1939 <div class="card__content-top"> 1940 <div class="card__eyebrow"> 1941 <span><div class="font-updated" style="line-height: 1.2; min-height: 4rem; letter-spacing: -1px; padding-bottom: 40px;"> 1942 <h3 style="font-size: clamp(1.5rem, 5vw, 1.813rem); font-weight: 700; line-height: 1;" data-dynamic-link="true">Beats App for Android</h3> 1943 <p class="body-medium" style="color: #535353;">Download the Beats app to unlock additional features.</p> 1944</div></span> 1945 </div> 1946 </div> 1947 1948 1949 1950 1951 <img src="/content/dam/beats-support/global/images/featured-topics/beats-app-pbpro2.png" alt="" aria-hidden="true"/> 1952 1953 1954 <div class="card__content-bottom"> 1955 1956 1957 </div> 1958 1959 1960</div> 1961</div> 1962</div> 1963</li> 1964 1965 1966 1967 1968 1969 1970 1971 1972 1973 1974 1975 1976 1977 1978 1979 1980 1981 1982 1983 1984 1985 1986 1987 1988 1989 1990 1991 1992<li class="current slide" data-aria-label="Set up Find My (opens in new window)" data-tab-aria-label="Set up Find My"> 1993 <div class="row-carousel--offset"> 1994 <div class="row-carousel--tween">
1995<div x-cq-linkchecker="skip" data-href="https://support.apple.com/en-us/102648" data-analytics-click="" data-analytics-link-type="supportExit" data-analytics-label="Support Home|Set up Find My" data-target="_blank" data-analytics-item="Set Up Find My" data-aria-label="Set up Find My (opens in new window)" class="card card-d1cb9d5d-2988-36f4-b302-024a0fed8d27 card--custom card--custom-d1cb9d5d-2988-36f4-b302-024a0fed8d27 card--light "> 1996 1997 1998 <style> 1999 .card--custom-d1cb9d5d-2988-36f4-b302-024a0fed8d27{ 2000 width: 333px !important;; 2001 } 2002 </style> 2003 2004 2005 <div class="card__content-top"> 2006 <div class="card__eyebrow"> 2007 <span><div class="font-updated" style="line-height: 1.2; min-height: 4rem; letter-spacing: -1px; padding-bottom: 40px;"> 2008 <h3 class="headline-4" style="line-height: 1.1;" data-dynamic-link="true">Set Up Find My</h3> 2009 <p class="body-medium" style="color: #535353;">If your Beats are missing, track them down with the Find My app.</p> 2010</div></span> 2011 </div> 2012 </div> 2013 2014 2015 2016 2017 <img src="/content/dam/beats/web/home/2022/10/hp-cc-promos--find-your-beats.png" alt="" aria-hidden="true"/> 2018 2019 2020 <div class="card__content-bottom"> 2021 2022 2023 </div> 2024 2025 2026</div> 2027</div> 2028</div> 2029</li> 2030 2031 2032 2033 2034 2035 2036 2037 2038 2039 2040 2041 2042 2043 2044 2045 2046 2047 2048 2049 2050 2051 2052 2053 2054 2055 2056 2057 2058<li class="current slide" data-tab-aria-label="Register your Beats"> 2059 <div class="row-carousel--offset"> 2060 <div class="row-carousel--tween"> 2061<div x-cq-linkchecker="skip" data-href="https://www.beatsbydre.com/register" data-analytics-click="" data-analytics-link-type="supportClick" data-analytics-label="Support Home|Register your Beats" data-target="_self" data-analytics-item="Register your Beats" class="card card-80ee8f60-a788-333f-a735-2656c821d963 card--custom card--custom-80ee8f60-a788-333f-a735-2656c821d963 card--light "> 2062 2063 2064 <style> 2065 .card--custom-80ee8f60-a788-333f-a735-2656c821d963{ 2066 width: 333px !important;; 2067 } 2068 </style> 2069 2070 2071 <div class="card__content-top"> 2072 <div class="card__eyebrow"> 2073 <span><div class="font-updated" style="line-height: 1.2; min-height: 4rem; letter-spacing: -1px; padding-bottom: 40px;"> 2074 <h3 class="headline-4" style="line-height: 1.1;" data-dynamic-link="true">Register Your Beats</h3> 2075 <p class="body-medium" style="color: #535353;">Get the most out of your Beats with the latest software updates and more.</p> 2076</div></span> 2077 </div> 2078 </div> 2079 2080 2081 2082 2083 <img src="/content/dam/beats/web/home/feature-card-carousel/hp-cc-registerbeats.png" alt="" aria-hidden="true"/> 2084 2085 2086 <div class="card__content-bottom"> 2087 2088 2089 </div> 2090 2091 2092</div> 2093</div> 2094</div> 2095</li> 2096 2097 2098 2099 2100 </ul> 2101 </div> 2102 <button type="button" class="row-carousel__next" aria-label="Next Item"> 2103 <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 64 64"> 2104 <path d="M34.0862824,29.9998589 C34.0862824,29.1381883 33.7416001,28.3454118 33.086753,27.7250118 L5.78894119,0.978705884 C5.16854119,0.392752942 4.41028236,0.0825882354 3.51409412,0.0825882354 C1.75630589,0.0825882354 0.377647059,1.4268 0.377647059,3.2190353 C0.377647059,4.08070589 0.722329413,4.87348236 1.27376471,5.4594353 L26.3656942,29.9998589 L1.27376471,54.5402959 C0.722329413,55.1262333 0.377647059,55.8845083 0.377647059,56.7806472 C0.377647059,58.5729248 1.75630589,59.9171366 3.51409412,59.9171366 C4.41028236,59.9171366 5.16854119,59.6069295 5.78894119,58.9865295 L33.086753,32.2747059 C33.7416001,31.6197883 34.0862824,30.8615295 34.0862824,29.9998589 Z" transform="translate(14.706 2)"></path> 2105 </svg> 2106 </button> 2107 </div> 2108</div></div> 2109<div class="genericSpacing parbase section"> 2110 2111 2112 2113 2114 2115 2116 2117 2118 2119 2120 2121<style> 2122 @media screen and (min-width: 1069px) { 2123 .spacing-565a66d4-7515-3013-87ad-e5614e03facc { 2124 padding-top: 72px; 2125 background-color: ; 2126 }} 2127 @media screen and (min-width: 735px) and (max-width: 1068px) { 2128 .spacing-565a66d4-7515-3013-87ad-e5614e03facc { 2129 padding-top: 60px; 2130 background-color: ; 2131 }} 2132 @media screen and (max-width: 734px) { 2133 .spacing-565a66d4-7515-3013-87ad-e5614e03facc { 2134 padding-top: 50px; 2135 background-color: ; 2136 }} 2137</style> 2138 2139<section class="bbd-component generic-spacing spacing-565a66d4-7515-3013-87ad-e5614e03facc"></section> 2140</div> 2141 2142</div> 2143 </div> 2144 </div> 2145</section> 2146 2147</div> 2148 2149 2150 2151 2152 2153 2154 2155 2156 2157</div> 2158<div class="experiencefragment section"> 2159 2160 2161 2162 2163 <!-- SDI include (path: /content/beatssupportsite/us/en_US/experience-fragments/service-and-repair/var1-check-coverage/_jcr_content.content.nocache.html, resourceType: cq/experience-fragments/components/xfpage) --> 2164 2165 2166 2167 2168 2169 2170 2171 2172 2173 <div class="fullWidthBgContainerV2 parsys"> 2174 2175 2176 2177 2178 2179 2180 2181 2182 2183 2184 2185 2186 2187 2188 2189 2190 2191 2192 2193 2194 2195 2196 2197 2198 2199<style type="text/css"> 2200 2201.bbd-full-width-container.bg-color-match-enabled.id-5a14448d-212c-3fb3-b97a-64ab1a911424 { 2202 background: transparent; 2203} 2204 2205@media screen and (min-width: 1069px) { 2206 .bbd-full-width-container.id-5a14448d-212c-3fb3-b97a-64ab1a911424:not(.bg-color-match-enabled) { 2207 background: transparent; 2208 } 2209 2210 .bbd-full-width-container.id-5a14448d-212c-3fb3-b97a-64ab1a911424 .outer-container { 2211 width: 84%; 2212 max-width: 1180px; 2213 --outer-container-size: 1180px; 2214 } 2215} 2216 2217@media screen and (min-width: 735px) and (max-width: 1068px) { 2218 .bbd-full-width-container.id-5a14448d-212c-3fb3-b97a-64ab1a911424:not(.bg-color-match-enabled) { 2219 background: transparent; 2220 } 2221 .bbd-full-width-container.id-5a14448d-212c-3fb3-b97a-64ab1a911424 .outer-container { 2222 width: 100%; 2223 max-width: 100%; 2224 } 2225} 2226 2227@media screen and (max-width: 734px) { 2228 .bbd-full-width-container.id-5a14448d-212c-3fb3-b97a-64ab1a911424:not(.bg-color-match-enabled) { 2229 background: transparent; 2230 } 2231 .bbd-full-width-container.id-5a14448d-212c-3fb3-b97a-64ab1a911424 .outer-container { 2232 width: 100%; 2233 max-width: 100%; 2234 } 2235} 2236</style> 2237<section class="bbd-component bbd-full-width-container id-5a14448d-212c-3fb3-b97a-64ab1a911424" data-desktop-bg-color="transparent" id="BGContainer-883b4620-e69c-3f01-9f74-10a45dcb52ed"> 2238 <div class="outer-container"> 2239 <div class="content-container"> 2240 <div><div class="genericSpacing parbase section"> 2241 2242 2243 2244 2245 2246 2247 2248 2249 2250 2251 2252<style> 2253 @media screen and (min-width: 1069px) { 2254 .spacing-ec1c0926-f676-33f3-83ae-b5e36e89bf6e { 2255 padding-top: 50px; 2256 background-color: ; 2257 }} 2258 @media screen and (min-width: 735px) and (max-width: 1068px) { 2259 .spacing-ec1c0926-f676-33f3-83ae-b5e36e89bf6e { 2260 padding-top: 50px; 2261 background-color: ; 2262 }} 2263 @media screen and (max-width: 734px) { 2264 .spacing-ec1c0926-f676-33f3-83ae-b5e36e89bf6e { 2265 padding-top: 45px; 2266 background-color: ; 2267 }} 2268</style> 2269 2270<section class="bbd-component generic-spacing spacing-ec1c0926-f676-33f3-83ae-b5e36e89bf6e"></section> 2271</div> 2272<div class="staticRCTileContainer parbase section"> 2273 2274 2275 2276 2277 2278 2279 2280 2281 2282 2283 2284 2285 2286 2287 2288 2289 2290 2291 2292 2293 2294<div class="sm-12 content-item__header"> 2295 <h2 class="headline-3" style="text-align: center;margin-bottom: 40.0px;">Service and Repair</h2> 2296</div> 2297 2298<div class="layout-flex justify-content-spacebetween row-gap-lg-4 row-gap-md-4 row-gap-sm-4 column-gap-lg-0 column-gap-md-0 column-gap-sm-0" data-analytics-scroll data-analytics-module="image_text_tile" data-analytics-region="support_home_service_repair"> 2299 2300 2301 2302 2303 2304 2305 2306 2307 2308 2309 2310 2311 2312 2313 2314 2315 2316 2317 2318 2319 2320 2321 2322 2323 2324 2325 2326 2327 <style> 2328 2329 2330 2331 @media screen and (max-width: 734px) { 2332 .content-item.content-item-64ac7f3f-7889-346c-a0f5-245a9840cbbc{ padding: 0 30px 20px 30px; } 2333 } 2334 2335 </style> 2336 2337 2338 2339 2340 2341 2342 2343 2344 2345 2346<div class="content-item content-item-64ac7f3f-7889-346c-a0f5-245a9840cbbc content-item--snippet content-item--center sm-12 md-4 lg-4 content-item--link--primary" data-analytics-module="image_text_tile" data-analytics-region="support_home_check_coverage"> 2347 <div class="content-item__inner"> 2348 <div class="content-item__visual"> 2349 2350 2351 2352 2353 2354 2355 2356 <picture class="beats-picture "> 2357 <source media="(min-width: 1069px)" srcset="/content/dam/beats-support/global/images/featured-resources/check-coverage.png.large.2x.png 2x"/> 2358 <source media="(min-width: 735px) and (max-width: 1068px)" srcset="/content/dam/beats-support/global/images/featured-resources/check-coverage.png.large.2x.png 2x"/> 2359 <source media="(max-width: 734px)" srcset="/content/dam/beats-support/global/images/featured-resources/check-coverage.png.large.2x.png 2x"/> 2360 <img data-resp-exclude class="bbd-media-image " loading="lazy" aria-hidden="true" src="/content/dam/beats-support/global/images/featured-resources/check-coverage.png.large.2x.png" data-srcset="/content/dam/beats-support/global/images/featured-resources/check-coverage.png.large.2x.png 2x" role="presentation"/> 2361 </picture> 2362 2363 2364 2365 2366 </div> 2367 <div class="content-item__copy"> 2368 2369 2370 <h3 class="content-item__title">
2371 <span> 2372 <span class="title-1">Check Your Coverage</span> 2373 </span> 2374 </h3> 2375 2376 2377 <div class="show-desktop content-item__description"><p class="body-medium">Sign in with your Apple Account to check the coverage status on your Beats.</p></div> 2378 <div class="show-tablet content-item__description"><p class="body-medium">Sign in with your Apple Account to check the coverage status on your Beats.</p></div> 2379 <div class="show-mobile content-item__description"><p class="body-medium">Sign in with your Apple Account to check the coverage status on your Beats.</p></div> 2380 2381 2382 2383 2384 2385 2386 2387 <a data-analytics-click data-analytics-link-type="appleExit" data-analytics-label="Learn more|Check coverage" class="content-item__link TODO--dark" href="https://checkcoverage.apple.com/?locale=en_US" target="_blank" aria-label="Check the coverage on your Beats (Opens in new window)"> 2388 <span class="title-3">Learn More</span> 2389 2390 <i aria-hidden="true"></i> 2391 2392 <span class="a11y">Check the coverage on your Beats (Opens in new window)</span> 2393 </a> 2394 2395 2396 </div> 2397 </div> 2398</div> 2399 2400 2401 2402 2403 2404 2405 2406 2407 2408 2409 2410 2411 2412 2413 2414 2415 2416 2417 2418 2419 2420 2421 2422 2423 2424 2425 2426 2427 <style> 2428 2429 2430 2431 @media screen and (max-width: 734px) { 2432 .content-item.content-item-2843ccb9-0586-3090-9f98-8b5e30a36ea9{ padding: 0 30px 20px 30px; } 2433 } 2434 2435 </style> 2436 2437 2438 2439 2440 2441 2442 2443 2444 2445 2446<div class="content-item content-item-2843ccb9-0586-3090-9f98-8b5e30a36ea9 content-item--snippet content-item--center sm-12 md-4 lg-4 content-item--link--primary" data-analytics-module="image_text_tile" data-analytics-region="support_home_serial_number"> 2447 <div class="content-item__inner"> 2448 <div class="content-item__visual"> 2449 2450 2451 2452 2453 2454 2455 2456 <picture class="beats-picture "> 2457 <source media="(min-width: 1069px)" srcset="/content/dam/beats-support/global/images/featured-resources/find-serial-number.png.large.2x.png 2x"/> 2458 <source media="(min-width: 735px) and (max-width: 1068px)" srcset="/content/dam/beats-support/global/images/featured-resources/find-serial-number.png.large.2x.png 2x"/> 2459 <source media="(max-width: 734px)" srcset="/content/dam/beats-support/global/images/featured-resources/find-serial-number.png.large.2x.png 2x"/> 2460 <img data-resp-exclude class="bbd-media-image " loading="lazy" aria-hidden="true" src="/content/dam/beats-support/global/images/featured-resources/find-serial-number.png.large.2x.png" data-srcset="/content/dam/beats-support/global/images/featured-resources/find-serial-number.png.large.2x.png 2x" role="presentation"/> 2461 </picture> 2462 2463 2464 2465 2466 </div> 2467 <div class="content-item__copy"> 2468 2469 2470 <h3 class="content-item__title"> 2471 <span> 2472 <span class="title-1">Find Your Serial Number</span> 2473 </span> 2474 </h3> 2475 2476 2477 <div class="show-desktop content-item__description"><p class="body-medium">Learn where to look for the serial number on your Beats.</p></div> 2478 <div class="show-tablet content-item__description"><p class="body-medium">Learn where to look for the serial number on your Beats.</p></div> 2479 <div class="show-mobile content-item__description"><p class="body-medium">Learn where to look for the serial number on your Beats.</p></div> 2480 2481 2482 2483 2484 2485 2486 2487 <a data-analytics-click data-analytics-link-type="supportExit" data-analytics-label="Find serial number|HT204196" class="content-item__link TODO--dark" href="https://support.apple.com/en-us/guide/beats/devbe91d980f/web" target="_blank" aria-label="Find your Beats serial number (Opens in new window)"> 2488 <span class="title-3">Find Serial Number</span> 2489 2490 <i aria-hidden="true"></i> 2491
2492 <span class="a11y">Find your Beats serial number (Opens in new window)</span> 2493 </a> 2494 2495 2496 </div> 2497 </div> 2498</div> 2499 2500 2501 2502 2503 2504 2505 2506 2507 2508 2509 2510 2511 2512 2513 2514 2515 2516 2517 2518 2519 2520 2521 2522 2523 2524 2525 2526 2527 <style> 2528 2529 2530 2531 @media screen and (max-width: 734px) { 2532 .content-item.content-item-7a99715a-c7a0-3f3a-8a1d-fa3fde0b4388{ padding: 0 30px 15px 30px; } 2533 } 2534 2535 </style> 2536 2537 2538 2539 2540 2541 2542 2543 2544 2545 2546<div class="content-item content-item-7a99715a-c7a0-3f3a-8a1d-fa3fde0b4388 content-item--snippet content-item--center sm-12 md-4 lg-4 content-item--link--primary" data-analytics-module="image_text_tile" data-analytics-region="support_home_service_options"> 2547 <div class="content-item__inner"> 2548 <div class="content-item__visual"> 2549 2550 2551 2552 2553 2554 2555 2556 <picture class="beats-picture "> 2557 <source media="(min-width: 1069px)" srcset="/content/dam/beats-support/global/images/featured-resources/service-options.png.large.2x.png 2x"/> 2558 <source media="(min-width: 735px) and (max-width: 1068px)" srcset="/content/dam/beats-support/global/images/featured-resources/service-options.png.large.2x.png 2x"/> 2559 <source media="(max-width: 734px)" srcset="/content/dam/beats-support/global/images/featured-resources/service-options.png.large.2x.png 2x"/> 2560 <img data-resp-exclude class="bbd-media-image " loading="lazy" aria-hidden="true" src="/content/dam/beats-support/global/images/featured-resources/service-options.png.large.2x.png" data-srcset="/content/dam/beats-support/global/images/featured-resources/service-options.png.large.2x.png 2x" role="presentation"/> 2561 </picture> 2562 2563 2564 2565 2566 </div> 2567 <div class="content-item__copy"> 2568 2569 2570 <h3 class="content-item__title"> 2571 <span> 2572 <span class="title-1">Service Options</span> 2573 </span> 2574 </h3> 2575 2576 2577 <div class="show-desktop content-item__description"><p class="body-medium">Learn about your options for Apple-certified service and repair.</p></div> 2578 <div class="show-tablet content-item__description"><p class="body-medium">Learn about your options for Apple-certified service and repair.</p></div> 2579 <div class="show-mobile content-item__description"><p class="body-medium">Learn about your options for Apple-certified service and repair.</p></div> 2580 2581 2582 2583 2584 2585 2586 2587 <a data-analytics-click data-analytics-link-type="supportExit" data-analytics-label="View service options|SFAQ" class="content-item__link TODO--dark" href="https://support.apple.com/beats/repair" target="_blank" aria-label="Learn about service options (Opens in new window)"> 2588 <span class="title-3">Find Out More</span> 2589 2590 <i aria-hidden="true"></i> 2591 2592 <span class="a11y">Learn about service options (Opens in new window)</span> 2593 </a> 2594 2595 2596 </div> 2597 </div> 2598</div> 2599 2600 2601 2602 2603 2604 2605 2606 2607 2608</div> 2609</div> 2610<div class="genericSpacing parbase section"> 2611 2612 2613 2614 2615 2616 2617 2618 2619 2620 2621 2622<style> 2623 @media screen and (min-width: 1069px) { 2624 .spacing-6b5e50b3-0049-3ffd-803e-9a2154c6fcf1 { 2625 padding-top: 60px; 2626 background-color: ; 2627 }} 2628 @media screen and (min-width: 735px) and (max-width: 1068px) { 2629 .spacing-6b5e50b3-0049-3ffd-803e-9a2154c6fcf1 { 2630 padding-top: 60px; 2631 background-color: ; 2632 }} 2633 @media screen and (max-width: 734px) { 2634 .spacing-6b5e50b3-0049-3ffd-803e-9a2154c6fcf1 { 2635 padding-top: 45px; 2636 background-color: ; 2637 }} 2638</style> 2639 2640<section class="bbd-component generic-spacing spacing-6b5e50b3-0049-3ffd-803e-9a2154c6fcf1"></section> 2641</div> 2642 2643</div> 2644 </div> 2645 </div> 2646</section> 2647 2648</div> 2649 2650 2651 2652 2653 2654 2655 2656 2657 2658</div> 2659<div class="experiencefragment section"> 2660 2661 2662 2663 2664 <!-- SDI include (path: /content/beatssupportsite/us/en_US/experience-fragments/applecare-plus-headphones/master/_jcr_content.content.nocache.html, resourceType: cq/experience-fragments/components/xfpage) --> 2665 2666 2667 2668 2669 2670 2671 2672 2673 2674 <div class="fullWidthBgContainerV2 parsys"> 2675 2676 2677 2678 2679 2680 2681 2682 2683 2684 2685 2686 2687 2688 2689 2690 2691 2692 2693 2694 2695 2696 2697 2698 2699 2700<style type="text/css"> 2701 2702.bbd-full-width-container.bg-color-match-enabled.id-06a9449e-14a4-3acf-892e-72260554cbc3 { 2703 background: #f1f1f1; 2704} 2705 2706@media screen and (min-width: 1069px) { 2707 .bbd-full-width-container.id-06a9449e-14a4-3acf-892e-72260554cbc3:not(.bg-color-match-enabled) { 2708 background: #f1f1f1; 2709 } 2710 2711 .bbd-full-width-container.id-06a9449e-14a4-3acf-892e-72260554cbc3 .outer-container { 2712 width: 85%; 2713 max-width: 1320px; 2714 --outer-container-size: 1320px; 2715 } 2716} 2717 2718@media screen and (min-width: 735px) and (max-width: 1068px) { 2719 .bbd-full-width-container.id-06a9449e-14a4-3acf-892e-72260554cbc3:not(.bg-color-match-enabled) { 2720 background: #f1f1f1; 2721 } 2722 .bbd-full-width-container.id-06a9449e-14a4-3acf-892e-72260554cbc3 .outer-container { 2723 width: 85%; 2724 max-width: 100%; 2725 } 2726} 2727 2728@media screen and (max-width: 734px) { 2729 .bbd-full-width-container.id-06a9449e-14a4-3acf-892e-72260554cbc3:not(.bg-color-match-enabled) { 2730 background: #f1f1f1; 2731 } 2732 .bbd-full-width-container.id-06a9449e-14a4-3acf-892e-72260554cbc3 .outer-container { 2733 width: 85%; 2734 max-width: 100%; 2735 } 2736} 2737</style> 2738<section class="bbd-component bbd-full-width-container id-06a9449e-14a4-3acf-892e-72260554cbc3" data-desktop-bg-color="#f1f1f1" id="BGContainer-7650eece-2129-3aac-8d3b-3287d4169c16"> 2739 <div class="outer-container"> 2740 <div class="content-container"> 2741 <div><div class="genericSpacing parbase section"> 2742 2743 2744 2745 2746 2747 2748 2749 2750 2751 2752 2753<style> 2754 @media screen and (min-width: 1069px) { 2755 .spacing-3920ff05-1c07-3d7c-b8ea-14906817233b { 2756 padding-top: 80px; 2757 background-color: ; 2758 }} 2759 @media screen and (min-width: 735px) and (max-width: 1068px) { 2760 .spacing-3920ff05-1c07-3d7c-b8ea-14906817233b { 2761 padding-top: 45px; 2762 background-color: ; 2763 }} 2764 @media screen and (max-width: 734px) { 2765 .spacing-3920ff05-1c07-3d7c-b8ea-14906817233b { 2766 padding-top: 75px; 2767 background-color: ; 2768 }} 2769</style> 2770 2771<section class="bbd-component generic-spacing spacing-3920ff05-1c07-3d7c-b8ea-14906817233b"></section> 2772</div> 2773<div class="beatsRTE parbase section"><!-- 2774 This components accepts free text from authors and renders 2775--> 2776 2777 2778 2779 2780 2781<section class="bbd-component bbd-rte-container" data-analytics-module="rte" data-analytics-region="applecare_plus" data-analytics-scroll> 2782 2783 2784 2785 2786 <div id="RTE-8ce50d14-a462-3d60-b84d-04e5807b30ce" class="rte-container-a9dcd822-d065-3f2d-9918-7b397c4b78f6 beatsRTE-desktoptext component-section-spacing beatsRTE"> 2787 <div style="display: grid; grid-template-columns: max-content 1fr max-content; column-gap: 20px; align-items: center; color: #fff; max-width: 800px; margin: 0 auto;"> 2788 <div> 2789 <picture class="tempClasstoTestParser"> 2790 <source media="(max-width: 734px)" srcset="/content/dam/beats-support/global/images/featured-resources/applecare-plus-logo.png.small.2x.png"> 2791 <source media="(max-width: 1068px)" srcset="/content/dam/beats-support/global/images/featured-resources/applecare-plus-logo.png.medium.2x.png"> 2792 <img src="/content/dam/beats-support/global/images/featured-resources/applecare-plus-logo.png.large.2x.png" height="100" alt=""> 2793 </picture> 2794 </div> 2795 <div> 2796 <h2 class="font-updated" style="display: inline-flex; text-align: left; margin: 0; position: relative; padding: 0 !important; font-weight: 700 !important;"><span class="pdp-med-header rte-plg-el" style="font-size: 2.3125rem; font-weight: inherit; line-height: 1.2; word-break: keep-all;">AppleCare+ for Headphones</span></h2> 2797 </div> 2798 <div> 2799 <div class="beatsCTA section" style="text-align: right; display: inline-flex;"> 2800 <a data-analytics-click="true" data-analytics-label="Learn more|AppleCare Plus" data-analytics-link-type="supportExit" href="https://www.apple.com/applecare/?filter=headphones" class="beats-btn btn-dark" target="_new" aria-label="Learn more about AppleCare Plus for Headphones (Opens in new window)" style="vertical-align: middle;"><span class="beats-btn-inner" style="min-width: 175px; padding-top: 5px !important; padding-bottom: 5px !important; line-height: 44px !important;">Learn More<i class="fa fa-apple" style="padding: 0; font-size: inherit;"></i></span> </a> 2801 </div> 2802 </div> 2803</div> 2804 </div> 2805 <div id="RTE-8ce50d14-a462-3d60-b84d-04e5807b30ce" class="rte-container-a9dcd822-d065-3f2d-9918-7b397c4b78f6 beatsRTE-tablettext component-section-spacing beatsRTE"> 2806 <div style="display: grid; grid-template-columns: max-content 1fr max-content; column-gap: 20px; align-items: center; color: #fff; max-width: 800px; margin: 0 auto;"> 2807 <div> 2808 <picture class="tempClasstoTestParser"> 2809 <source media="(max-width: 734px)" srcset="/content/dam/beats-support/global/images/featured-resources/applecare-plus-logo.png.small.2x.png"> 2810 <source media="(max-width: 1068px)" srcset="/content/dam/beats-support/global/images/featured-resources/applecare-plus-logo.png.medium.2x.png"> 2811 <img src="/content/dam/beats-support/global/images/featured-resources/applecare-plus-logo.png.large.2x.png" height="80" alt=""> 2812 </picture> 2813 </div> 2814 <div> 2815 <h2 class="font-updated" style="display: inline-flex; text-align: left; margin: 0; padding: 0 !important; font-weight: 700 !important;"><span class="pdp-med-header rte-plg-el" style="font-size: 2rem; font-weight: inherit; line-height: 1.2; word-break: keep-all;">AppleCare+ for Headphones</span></h2> 2816 </div> 2817 <div> 2818 <div class="beatsCTA section" style="text-align: right; display: inline-flex;"> 2819 <a href="https://www.apple.com/applecare/?filter=headphones" class="beats-btn btn-dark" target="_new" data-analytics-click="true" data-analytics-label="Learn more|AppleCare Plus" data-analytics-link-type="supportExit" aria-label="Learn more about AppleCare Plus for Headphones (Opens in new window)" style="vertical-align: middle;"><span class="beats-btn-inner" style="min-width: 175px; padding-top: 5px !important; padding-bottom: 5px !important; line-height: 35px !important;">Learn More<i class="fa fa-apple" style="padding: 0; font-size: inherit;"></i></span> </a> 2820 </div> 2821 </div> 2822</div> 2823 </div> 2824 <div id="RTE-8ce50d14-a462-3d60-b84d-04e5807b30ce" class="rte-container-a9dcd822-d065-3f2d-9918-7b397c4b78f6 beatsRTE-mobiletext component-section-spacing beatsRTE"> 2825 <div style="display: grid; grid-template-columns: 1fr; row-gap: 13px; align-items: center; justify-items: center; color: #fff; max-width: 800px; margin: 0 auto;"> 2826 <div> 2827 <picture class="tempClasstoTestParser"> 2828 <source media="(max-width: 734px)" srcset="/content/dam/beats-support/global/images/featured-resources/applecare-plus-logo.png.small.2x.png"> 2829 <source media="(max-width: 1068px)" srcset="/content/dam/beats-support/global/images/featured-resources/applecare-plus-logo.png.medium.2x.png"> 2830 <img src="/content/dam/beats-support/global/images/featured-resources/applecare-plus-logo.png.large.2x.png" height="70" alt="" style="margin: 0 auto;"> 2831 </picture> 2832 </div> 2833 <div> 2834 <h2 class="font-updated" style="display: inline-flex; text-align: center; margin: 20px 0; ;padding: 0 !important; font-weight: 700 !important;"><span class="pdp-sml-header rte-plg-el" style="font-size: 2rem; font-weight: inherit; line-height: 1.2; word-break: keep-all;">AppleCare+ for Headphones</span></h2> 2835 </div> 2836 <div class="beatsCTA section" style="display: inline-flex;"> 2837 <div class="button-container desktop-align-vertical tab-align-vertical mob-align-vertical"> 2838 <div class="hero-button"> 2839 <a href="https://www.apple.com/applecare/?filter=headphones" class="beats-btn btn-dark" target="_new" data-analytics-click="true" data-analytics-label="Learn more|AppleCare Plus" data-analytics-link-type="supportExit" aria-label="Learn more about AppleCare Plus for Headphones (Opens in new window)"><span class="beats-btn-inner" style="padding-top: 5px !important; padding-bottom: 5px !important; line-height: 35px !important;">Learn More<i class="fa fa-apple" style="padding: 0; font-size: inherit;"></i></span> </a> 2840 </div> 2841 </div> 2842 </div> 2843</div> 2844 </div> 2845 2846 </section> 2847</div> 2848<div class="genericSpacing parbase section"> 2849 2850 2851 2852 2853 2854 2855 2856 2857 2858 2859 2860<style> 2861 @media screen and (min-width: 1069px) { 2862 .spacing-f5291a06-7efd-368e-8099-caefa2143c35 { 2863 padding-top: 80px; 2864 background-color: ; 2865 }} 2866 @media screen and (min-width: 735px) and (max-width: 1068px) { 2867 .spacing-f5291a06-7efd-368e-8099-caefa2143c35 { 2868 padding-top: 45px; 2869 background-color: ; 2870 }} 2871 @media screen and (max-width: 734px) { 2872 .spacing-f5291a06-7efd-368e-8099-caefa2143c35 { 2873 padding-top: 75px; 2874 background-color: ; 2875 }} 2876</style> 2877 2878<section class="bbd-component generic-spacing spacing-f5291a06-7efd-368e-8099-caefa2143c35"></section> 2879</div> 2880 2881</div> 2882 </div> 2883 </div> 2884</section> 2885 2886</div> 2887 2888 2889 2890 2891 2892 2893 2894 2895 2896</div> 2897<div class="experiencefragment section"> 2898 2899 2900 2901 2902 <!-- SDI include (path: /content/beatssupportsite/us/en_US/experience-fragments/get-support/master/_jcr_content.content.nocache.html, resourceType: cq/experience-fragments/components/xfpage) --> 2903 2904 2905 2906 2907 2908 2909 2910 2911 2912 <div class="fullWidthBgContainerV2 parsys"> 2913 2914 2915 2916 2917 2918 2919 2920 2921 2922 2923 2924 2925 2926 2927 2928 2929 2930 2931 2932 2933 2934 2935 2936 2937 2938<style type="text/css"> 2939 2940.bbd-full-width-container.bg-color-match-enabled.id-dad0691c-286a-33dd-bb17-1f69ba29f337 { 2941 background: #161616; 2942} 2943 2944@media screen and (min-width: 1069px) { 2945 .bbd-full-width-container.id-dad0691c-286a-33dd-bb17-1f69ba29f337:not(.bg-color-match-enabled) { 2946 background: #161616; 2947 } 2948 2949 .bbd-full-width-container.id-dad0691c-286a-33dd-bb17-1f69ba29f337 .outer-container { 2950 width: 85%; 2951 max-width: 1024px; 2952 --outer-container-size: 1024px; 2953 } 2954} 2955 2956@media screen and (min-width: 735px) and (max-width: 1068px) { 2957 .bbd-full-width-container.id-dad0691c-286a-33dd-bb17-1f69ba29f337:not(.bg-color-match-enabled) { 2958 background: #161616; 2959 } 2960 .bbd-full-width-container.id-dad0691c-286a-33dd-bb17-1f69ba29f337 .outer-container { 2961 width: 85%; 2962 max-width: 100%; 2963 } 2964} 2965 2966@media screen and (max-width: 734px) { 2967 .bbd-full-width-container.id-dad0691c-286a-33dd-bb17-1f69ba29f337:not(.bg-color-match-enabled) { 2968 background: #161616; 2969 } 2970 .bbd-full-width-container.id-dad0691c-286a-33dd-bb17-1f69ba29f337 .outer-container { 2971 width: 84%; 2972 max-width: 100%; 2973 } 2974} 2975</style> 2976<section class="bbd-component bbd-full-width-container id-dad0691c-286a-33dd-bb17-1f69ba29f337" data-desktop-bg-color="#161616" id="BGContainer-9d8c9a93-e627-3340-803a-ebb0948e3852"> 2977 <div class="outer-container"> 2978 <div class="content-container"> 2979 <div><div class="genericSpacing parbase section"> 2980 2981 2982 2983 2984 2985 2986 2987 2988 2989 2990 2991<style> 2992 @media screen and (min-width: 1069px) {
2993 .spacing-f1c82a02-1395-33ab-bcf6-b9fb65aee6fd { 2994 padding-top: 75px; 2995 background-color: ; 2996 }} 2997 @media screen and (min-width: 735px) and (max-width: 1068px) { 2998 .spacing-f1c82a02-1395-33ab-bcf6-b9fb65aee6fd { 2999 padding-top: 50px; 3000 background-color: ; 3001 }} 3002 @media screen and (max-width: 734px) { 3003 .spacing-f1c82a02-1395-33ab-bcf6-b9fb65aee6fd { 3004 padding-top: 75px; 3005 background-color: ; 3006 }} 3007</style> 3008 3009<section class="bbd-component generic-spacing spacing-f1c82a02-1395-33ab-bcf6-b9fb65aee6fd"></section> 3010</div> 3011<div class="beatsRTE parbase section"><!-- 3012 This components accepts free text from authors and renders 3013--> 3014 3015 3016 3017 3018 3019<section class="bbd-component bbd-rte-container" data-analytics-module="rte" data-analytics-region="get_support" data-analytics-scroll> 3020 3021 3022 3023 3024 <div id="RTE-f6668878-e4f5-33a4-a174-b704856637da" class="rte-container-82012488-8cf6-3043-ada5-e52908fcfd00 beatsRTE-desktoptext "> 3025 <div style="display: grid; grid-template-columns: 1fr max-content; column-gap: 13px; align-items: center; color: #fff; max-width: 800px; margin: 0 auto;"> 3026 <h2 class="font-updated" style="padding: 0 !important; margin: 0; font-weight: 700 !important;"><span class="pdp-med-header rte-plg-el" style="font-size: 2.3125rem; color: #fff; font-weight: inherit; display: block;">Get support for your Beats</span></h2> 3027 <div class="beatsCTA section"> 3028 <a data-analytics-click="true" data-analytics-label="Contact us|PFC6007" data-analytics-link-type="supportExit" href="https://getsupport.apple.com/?caller=bbd&PFC=PFC6007" class="beats-btn btn-light" target="_new" aria-label="Contact Apple Support (Opens in new window)" style="display: block;"><span class="beats-btn-inner" style="min-width: 175px; padding-top: 5px !important; padding-bottom: 5px !important; line-height: 44px !important; color: #fff;">Contact Us <i class="fa fa-apple" style="padding: 0; font-size: inherit;"></i></span> </a> 3029 </div> 3030</div> 3031 </div> 3032 <div id="RTE-f6668878-e4f5-33a4-a174-b704856637da" class="rte-container-82012488-8cf6-3043-ada5-e52908fcfd00 beatsRTE-tablettext "> 3033 <div style="display: grid; grid-template-columns: 1fr max-content; column-gap: 13px; align-items: center; color: #fff; max-width: 800px; margin: 0 auto;"> 3034 <h2 class="font-updated" style="padding: 0 !important; margin: 0; font-weight: 700 !important; color: inherit;">Get support for your Beats</h2> 3035 <div class="beatsCTA section"> 3036 <a data-analytics-click="true" data-analytics-label="Contact us|PFC6007" data-analytics-link-type="supportExit" href="https://getsupport.apple.com/?caller=bbd&PFC=PFC6007" class="beats-btn btn-light" target="_new" aria-label="Contact Apple Support (Opens in new window)" style="display: block;"><span class="beats-btn-inner" style="color: #fff; min-width: 175px; padding-top: 5px !important; padding-bottom: 5px !important; line-height: 35px !important;">Contact Us <i class="fa fa-apple" style="padding: 0; font-size: inherit;"></i></span> </a> 3037 </div> 3038</div> 3039 </div> 3040 <div id="RTE-f6668878-e4f5-33a4-a174-b704856637da" class="rte-container-82012488-8cf6-3043-ada5-e52908fcfd00 beatsRTE-mobiletext "> 3041 <div style="display: grid; grid-template-columns: 1fr; row-gap: 13px; align-items: center; justify-items: center; color: #fff; max-width: 800px; margin: 0 auto;"> 3042 <h2 class="font-updated" style="padding: 0 !important; margin: 0; font-weight: 700 !important; text-align: center; margin-bottom: 20px;"><span class="pdp-sml-header rte-plg-el" style="color: #fff; font-size: 2rem; font-weight: inherit;">Get support for your Beats</span></h2> 3043 <div class="beatsCTA section" style="padding: 0;"> 3044 <a data-analytics-click="true" data-analytics-label="Contact us|PFC6007" data-analytics-link-type="supportExit" href="https://getsupport.apple.com/?caller=bbd&PFC=PFC6007" class="beats-btn btn-light" target="_new" aria-label="Contact Apple Support (Opens in new window)"><span class="beats-btn-inner" style="padding-top: 5px !important; padding-bottom: 5px !important; line-height: 35px !important; ;color: #fff;">Contact Us <i class="fa fa-apple" style="padding: 0; font-size: inherit;"></i> </span></a> 3045 </div> 3046</div> 3047 </div> 3048 3049 </section> 3050</div> 3051<div class="genericSpacing parbase section"> 3052 3053 3054 3055 3056 3057 3058 3059 3060 3061 3062 3063<style> 3064 @media screen and (min-width: 1069px) { 3065 .spacing-4d52fda4-1bfc-38dc-a9f3-80d61db9062d { 3066 padding-top: 75px; 3067 background-color: ; 3068 }} 3069 @media screen and (min-width: 735px) and (max-width: 1068px) { 3070 .spacing-4d52fda4-1bfc-38dc-a9f3-80d61db9062d { 3071 padding-top: 50px; 3072 background-color: ; 3073 }} 3074 @media screen and (max-width: 734px) { 3075 .spacing-4d52fda4-1bfc-38dc-a9f3-80d61db9062d { 3076 padding-top: 75px; 3077 background-color: ; 3078 }} 3079</style> 3080 3081<section class="bbd-component generic-spacing spacing-4d52fda4-1bfc-38dc-a9f3-80d61db9062d"></section> 3082</div> 3083 3084</div> 3085 </div> 3086 </div> 3087</section> 3088 3089</div> 3090 3091 3092 3093 3094 3095 3096 3097 3098 3099</div> 3100<div class="experiencefragment section"> 3101 3102 3103 3104 3105 <!-- SDI include (path: /content/beatssupportsite/us/en_US/experience-fragments/feedback-form/page-general-feedback/_jcr_content.content.nocache.html, resourceType: cq/experience-fragments/components/xfpage) --> 3106 3107 3108 3109 3110 3111 3112 3113 3114 3115 <div class="fullWidthBgContainerV2 parsys"> 3116 3117 3118 3119 3120 3121 3122 3123 3124 3125 3126 3127 3128 3129 3130 3131 3132 3133 3134 3135 3136 3137 3138 3139 3140 3141<style type="text/css"> 3142 3143.bbd-full-width-container.bg-color-match-enabled.id-c92e6a55-7afb-3926-96f5-d56107d8d601 { 3144 background: #F1F1F1; 3145} 3146 3147@media screen and (min-width: 1069px) { 3148 .bbd-full-width-container.id-c92e6a55-7afb-3926-96f5-d56107d8d601:not(.bg-color-match-enabled) { 3149 background: #F1F1F1; 3150 } 3151 3152 .bbd-full-width-container.id-c92e6a55-7afb-3926-96f5-d56107d8d601 .outer-container { 3153 width: 100%; 3154 max-width: 100%; 3155 --outer-container-size: 9999rem 3156 } 3157} 3158 3159@media screen and (min-width: 735px) and (max-width: 1068px) { 3160 .bbd-full-width-container.id-c92e6a55-7afb-3926-96f5-d56107d8d601:not(.bg-color-match-enabled) { 3161 background: #F1F1F1; 3162 } 3163 .bbd-full-width-container.id-c92e6a55-7afb-3926-96f5-d56107d8d601 .outer-container { 3164 width: 100%; 3165 max-width: 100%; 3166 } 3167} 3168 3169@media screen and (max-width: 734px) { 3170 .bbd-full-width-container.id-c92e6a55-7afb-3926-96f5-d56107d8d601:not(.bg-color-match-enabled) { 3171 background: #F1F1F1; 3172 } 3173 .bbd-full-width-container.id-c92e6a55-7afb-3926-96f5-d56107d8d601 .outer-container { 3174 width: 100%; 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vendor: 1 bytes, line 3774
3774
3775<script src="/etc.clientlibs/beats/clientlibs/site/featurePage.min.js"></script>
3775 3776 3777 3778 3779 3780 3781 3782
3783<script type="module" src="/etc.clientlibs/beats/clientlibs/site/ui/resources/web-components/beats.esm.js"></script>
3783 3784 3785 3786 3787 3788 3789 <!--
3789<script type="text/javascript">_satellite.pageBottom();</script>
3789--> 3790 3791 3792 3793</body> 3794</html>
Line numbers count LF bytes from the start of the resource, as the search results do. Vendor segments are library code the classifier recognised; they are stored but not indexed. Bytes are shown as Latin1 characters, one per byte.