1"use strict";(self.webpackChunkia_smart_platform_container=self.webpackChunkia_smart_platform_container||[]).push([[5539],{15272:(e,t,n)=>{n.d(t,{Z:()=>k});var a,r,o=n(75695),i=n(34080),l=n(30270),c=n(2658),s=n(25945),d=n(96985);function u(){return u=Object.assign?Object.assign.bind():function(e){for(var t=1;t<arguments.length;t++){var n=arguments[t];for(var a in n)Object.prototype.hasOwnProperty.call(n,a)&&(e[a]=n[a])}return e},u.apply(this,arguments)}const p=e=>d.createElement("svg",u({xmlns:"http://www.w3.org/2000/svg",width:14.75,height:14.75},e),a||(a=d.createElement("path",{"data-name":"Path 10874",d:"M0 0h14.75v14.75H0Z",fill:"none"})),r||(r=d.createElement("path",{"data-name":"Path 10875",d:"m9.829 11.062 1.407-1.407-3-3-2.453 2.459-4.554-4.56.867-.867 3.687 3.688 2.458-2.459 3.872 3.866 1.407-1.407v3.687Z",fill:"#da1e28"})));var g,m;function y(){return y=Object.assign?Object.assign.bind():function(e){for(var t=1;t<arguments.length;t++){var n=arguments[t];for(var a in n)Object.prototype.hasOwnProperty.call(n,a)&&(e[a]=n[a])}return e},y.apply(this,arguments)}const h=e=>d.createElement("svg",y({xmlns:"http://www.w3.org/2000/svg",width:14.75,height:14.75},e),g||(g=d.createElement("path",{"data-name":"Path 10874",d:"M0 14.75h14.75V0H0Z",fill:"none"})),m||(m=d.createElement("path",{"data-name":"Path 10875",d:"m9.829 3.688 1.407 1.407-3 3-2.453-2.459-4.554 4.56.867.867 3.687-3.688 2.458 2.459 3.872-3.866 1.407 1.407V3.688Z",fill:"#24a148"})));var f=n(17253),v=n(85893);const b=(0,o.Z)(e=>{var t,n,a,r,o,l;return{cardBody:t=>{var n,a;return{width:(0,i.pxToRem)(255),maxWidth:(0,i.pxToRem)(255),height:(0,i.pxToRem)(62),borderRadius:(0,i.pxToRem)(12),padding:(0,i.pxToRem)(16),boxShadow:"0px 0px 4px 0px #0000001F",gap:(0,i.pxToRem)(12),borderBottom:"1px solid ".concat(null===f.YV||void 0===f.YV||null===(n=f.YV[(null==t?void 0:t.configKey)||(null==t?void 0:t.label)])||void 0===n?void 0:n.color),background:null==e||null===(a=e.palette)||void 0===a||null===(a=a.common)||void 0===a?void 0:a.white}},ticketLabel:{fontWeight:500,fontSize:(0,i.pxToRem)(12),lineHeight:(0,i.pxToRem)(21),color:null==e||null===(t=e.palette)||void 0===t||null===(t=t.colours)||void 0===t?void 0:t.darkBlack,textOverflow:"ellipsis",whiteSpace:"nowrap"},ticketValue:{fontWeight:600,fontSize:(0,i.pxToRem)(20),lineHeight:(0,i.pxToRem)(21),color:null==e||null===(n=e.palette)||void 0===n||null===(n=n.colours)||void 0===n?void 0:n.darkBlack},timeHelperText:{fontWeight:400,fontSize:(0,i.pxToRem)(12),color:null==e||null===(a=e.palette)||void 0===a||null===(a=a.colours)||void 0===a?void 0:a.filterLabelColor,whiteSpace:"nowrap"},percent:{fontWeight:600,fontSize:(0,i.pxToRem)(12),gap:(0,i.pxToRem)(3),"&.positive":{color:null==e||null===(r=e.palette)||void 0===r||null===(r=r.colours)||void 0===r?void 0:r.forestGreen},"&.negative":{color:null==e||null===(o=e.palette)||void 0===o||null===(o=o.colours)||void 0===o?void 0:o.lightPeach}},infoContainer:{gap:(0,i.pxToRem)(8),marginTop:(0,i.pxToRem)(6)},imageContainer:{height:"100%","& img":{height:(0,i.pxToRem)(25),width:(0,i.pxToRem)(32)}},verticalSeparator:{border:"1px dashed ".concat(null==e||null===(l=e.palette)||void 0===l||null===(l=l.colours)||void 0===l?void 0:l.linkWater1),height:(0,i.pxToRem)(60)}}}),k=e=>{var t;const n=(0,l.Z)(),a=b(e),{t:r}=(0,s.$)();return(0,v.jsxs)("div",{className:"".concat(a.cardBody," ").concat(n.flexRow," ").concat(n.verticalAlignCenter," "),children:[e&&(0,v.jsx)("div",{className:"".concat(a.imageContainer),children:(0,v.jsx)("img",{src:null===f.YV||void 0===f.YV||null===(t=f.YV[(null==e?void 0:e.configKey)||(null==e?void 0:e.label)])||void 0===t?void 0:t.icon})}),(0,v.jsx)("div",{className:"".concat(a.verticalSeparator)}),(0,v.jsxs)("div",{children:[(0,v.jsx)(c.Z,{variant:"text",className:a.ticketLabel,children:null==e?void 0:e.label}),(0,v.jsxs)("div",{className:"".concat(a.infoContainer," ").concat(n.flexRow," ").concat(n.verticalAlignCenter),children:[(0,v.jsx)(c.Z,{variant:"text",className:a.ticketValue,children:null==e?void 0:e.value}),(null==e?void 0:e.showTrend)&&(0,v.jsxs)(v.Fragment,{children:[(0,v.jsxs)(c.Z,{variant:"text",className:"".concat(n.flexRow," ").concat(n.verticalAlignCenter," ").concat(a.percent," ").concat(e.percent>=0?"positive":"negative"),children:[isNaN(e.percent)?"0":Math.abs(e.percent),"%",e.percent>=0?(0,v.jsx)(h,{viewBox:"0 0 15 15"}):(0,v.jsx)(p,{viewBox:"0 0 15 15"})]}),(0,v.jsx)(c.Z,{variant:"text",className:a.timeHelperText,children:r("ticketing.thenLastWeek")})]})]})]})]})}}
1,65539:(e,t,n)=>{n.r(t),n.d(t,{default:()=>Oe});var a=n(96156),r=n(30270),o=n(83791),i=n(76154),l=n(74334),c=n(51334),s=n(78840),d=n.n(s),u=n(75708),p=n.n(u),g=n(25945),m=n(61099),y=n(51695),h=n(57626),f=n(37734),v=n(96486),b=n(30381),k=n.n(b),x=n(96985),j=n(73918),O=n(13253),w=n(30126),T=n(25013),C=n(23197),D=n(25332),S=n(85893);const P=(0,j.connect)(e=>({ticketingFilterDashboardConfiguration:e.filterReducer.filterDashboardConfiguration.ticketingFilterConfiguration}),e=>({getColumnsAg:t=>e((0,T.ny)(t))}))(e=>{const[t,n]=(0,x.useState)([]),[a,r]=(0,x.useState)([]),[o,i]=(0,x.useState)(!1),[l,c]=(0,x.useState)(0),s=(0,D.s0)();let d=(0,D.TH)();(0,C.y)();const{t:u}=(0,g.$)(),p=e=>{try{var t;let n=null==e||null===(t=e.cellData)||void 0===t||null===(t=t.data)||void 0===t?void 0:t.user_id;"user_id"===(null==e?void 0:e.column.column_name)||"total"===(null==e?void 0:e.column.column_name)?s("/ticketing-system/detailed-view/data-id/".concat(n,"/data-category/total"),{state:{prevScr:d.pathname}}):"open"===(null==e?void 0:e.column.column_name)?s("/ticketing-system/detailed-view/data-id/".concat(n,"/data-category/open"),{state:{prevScr:d.pathname}}):"closed"===(null==e?void 0:e.column.column_name)&&s("/ticketing-system/detailed-view/data-id/".concat(n,"/data-category/closed"),{state:{prevScr:d.pathname}})}catch(e){console.error("onTableCellClick error:",e)}};return(0,x.useEffect)(()=>{(async()=>{i(!0);const t=await e.getColumnsAg("table_name=ticketing_summary_view_table");t.forEach(e=>{"link"===e.type&&e.is_editable&&(e.onClick=p)}),r(t),i(!1)})()},[]),(0,x.useEffect)(()=>{(0,v.isEmpty)(e.reportData)?n([]):(e=>{var t;const a=new Set((null==e||null===(t=e.tickets)||void 0===t?void 0:t.map(e=>e.user_id))||[]),r=Array.from(a).map(t=>{let n="",a=0,r=0,o=0;return e.tickets.forEach(e=>{e.user_id===t&&(n=e.user_name,a++,k()(e.closed_on).isValid()?o++:r++)}),{user_id:t,total:a,open:r,closed:o,user_name:n}});n(r),c(r.length)})(e.reportData)},[e.reportData]),(0,S.jsx)(O.default,{loader:o,spinner:!0,children:a.length>0&&(0,S.jsx)(w.default,{columns:a,onGridChanged:!0,rowdata:t,pagination:!0,uniqueRowId:"user_id",sizeColumnsToFitFlag:!0,adjustTableHeight:!0,tableHeader:u("ticketing.table.assigneeView"),topLeftOptions:(0,S.jsx)(m.C,{label:"".concat(l," ").concat(u("ticketing.table.users")).concat(l>1?"s":""),color:"info",variant:"subtle"})})})});var R=n(67755),N=n(80516),E=n(17253);const Z=(0,v.cloneDeep)(E.dQ);Z.colors=["#B3BDF8","#E1BC29","#E15554","#BF6EB6"];const A=e=>{try{let t={emergency:0,urgent:0,normal:0,low:0};return e.forEach(e=>{t[e.priority]+=1}),t}catch(e){console.error("getAllPrioritiesData error:",e)}};var B=n(45820),_=n(2658),K=n(15272);function F(e,t){var n=Object.keys(e);if(Object.getOwnPropertySymbols){var a=Object.getOwnPropertySymbols(e);t&&(a=a.filter(function(t){return Object.getOwnPropertyDescriptor(e,t).enumerable})),n.push.apply(n,a)}return n}function V(e){for(var t=1;t<arguments.length;t++){var n=null!=arguments[t]?arguments[t]:{};t%2?F(Object(n),!0).forEach(function(t){(0,a.Z)(e,t,n[t])}):Object.getOwnPropertyDescriptors?Object.defineProperties(e,Object.getOwnPropertyDescriptors(n)):F(Object(n)).forEach(function(t){Object.defineProperty(e,t,Object.getOwnPropertyDescriptor(n,t))})}return e}const W=e=>[{label:e("ticketing.graphs.viewBy.week"),value:"Week"},{label:e("ticketing.graphs.viewBy.month"),value:"Month"},{label:e("ticketing.graphs.viewBy.quarter"),value:"Quarter"}],I=e=>{const{reportData:t}=e,{t:n}=(0,g.$)(),[a,o]=(0,x.useState)([]),[i,l]=(0,x.useState)(!1),[c,s]=(0,x.useState)(W(n)),[u,m]=(0,x.useState)(W(n)[0]),[y,h]=(0,x.useState)((0,v.cloneDeep)(N.dQ)),[b,k]=(0,x.useState)(0),j=(0,r.Z)(),O=(0,C.y)();return(0,x.useEffect)(()=>{if(Object.keys(t).length>0){(()=>{try{var e;let n=0,a=0,r=0,i=0,l=0;null==t||null===(e=t.tickets)||void 0===e||e.forEach(e=>{switch(e.priority){case"emergency":n+=1;break;case"urgent":a+=1;break;case"normal":r+=1;break;case"low":case"default":i+=1}}),l=n+a+r+i,k(l);const c=[{labelKey:"ticketing.emergencyTickets",configKey:"Emergency Tickets",value:n,color:B.Z.apricot},{labelKey:"ticketing.urgentTickets",configKey:"Urgent Tickets",value:a,color:B.Z.creamCan},{labelKey:"ticketing.normalTickets",configKey:"Normal Tickets",value:r,color:B.Z.jordyBlue},{labelKey:"ticketing.lowTickets",configKey:"Low Tickets",value:i,color:B.Z.fuchsiaPink}];o(c)}catch(e){console.error("getTicketVolumeDetails error",e)}})();let e=((e,t,n,a)=>{try{let n=[],r=[],o=[],i=0,l=0,c=0,s=0,d=(0,N.Kp)(t);
1n=d.weeks,r=d.months,o=d.quarters;let u={emergency:[],urgent:[],normal:[],low:[]},p=A(e);if(i=p.normal,l=p.urgent,c=p.emergency,s=p.low,"Week"===a){Object.keys(u).forEach(e=>{u[e]=Array(n.length).fill(0)});let a=(0,N.nq)(t,e,"priority",u,n,"weeks","week","FW");u=a,Z.xAxis.categories=n}else if("Month"===a){Object.keys(u).forEach(e=>{u[e]=Array(r.length).fill(0)});let n=(0,N.nq)(t,e,"priority",u,r,"months","month","FM");u=n,Z.xAxis.categories=r}else if("Quarter"===a){Object.keys(u).forEach(e=>{u[e]=Array(o.length).fill(0)});let n=(0,N.nq)(t,e,"priority",u,o,"quarters","quarter","Q");u=n,Z.xAxis.categories=o}return Z.series=[{name:'<span style="color: #B3BDF8;">Normal</span>',data:u.normal,borderRadiusTopLeft:8,borderRadiusTopRight:8,color:"#B3BDF8"},{name:'<span style="color: #E1BC29;">Urgent</span>',data:u.urgent,color:"#E1BC29"},{name:'<span style="color: #E15554;">Emergency</span>',data:u.emergency,color:"#E15554"},{name:'<span style="color: #BF6EB6;">Low</span>',data:u.low,color:"#BF6EB6"}],Z.legend={align:"center",y:16,margin:16},Z}catch(e){console.error("getGraphData error",e)}})(t.tickets,t["date-range"],0,u.value);h(e)}},[t,u]),(0,S.jsxs)("div",{children:[(0,S.jsx)("div",{className:"".concat(O.ticketVolumeContainer),children:(0,S.jsx)("div",{className:"".concat(O.ticketVolumeContainerInfo," ").concat(j.centerAlign),children:a.map(e=>(0,S.jsx)(K.Z,V(V({},e),{},{label:n(e.labelKey)})))})}),(0,S.jsxs)("div",{className:O.graphContainer,children:[(0,S.jsxs)("div",{className:"".concat(j.layoutAlignSpaceBetween),children:[(0,S.jsx)(_.Z,{className:O.graphContainerHeader,children:n("ticketing.trendAnalysis")}),(0,S.jsx)(f.P,{label:n("ticketing.select.viewBy"),labelOrientation:"left",placeholder:n("ticketing.select.viewByPlaceholder"),initialOptions:W,isOpen:i,setIsOpen:l,currentOptions:c,setCurrentOptions:s,selectedOptions:u,setSelectedOptions:m})]}),(0,S.jsx)(_.Z,{component:"p",className:"".concat(O.chartHeading," ").concat(O.marginVertical_24),children:n("ticketing.ticketVolume")}),(0,S.jsx)("div",{className:O.graphContainerGraph,children:(0,S.jsx)(p(),{highcharts:d(),options:y},JSON.stringify(y))})]})]})};function H(e,t){var n=Object.keys(e);if(Object.getOwnPropertySymbols){var a=Object.getOwnPropertySymbols(e);t&&(a=a.filter(function(t){return Object.getOwnPropertyDescriptor(e,t).enumerable})),n.push.apply(n,a)}return n}const q=(0,v.cloneDeep)(E.dQ);q.plotOptions={column:{pointPadding:.2,borderWidth:0,pointWidth:12},series:{borderRadiusTopLeft:8,borderRadiusTopRight:8}},q.legend={align:"center",verticalAlign:"bottom",layout:"horizontal",y:8},q.yAxis={title:function(e){for(var t=1;t<arguments.length;t++){var n=null!=arguments[t]?arguments[t]:{};t%2?H(Object(n),!0).forEach(function(t){(0,a.Z)(e,t,n[t])}):Object.getOwnPropertyDescriptors?Object.defineProperties(e,Object.getOwnPropertyDescriptors(n)):H(Object(n)).forEach(function(t){Object.defineProperty(e,t,Object.getOwnPropertyDescriptor(n,t))})}return e}({},q.yAxis.title),min:0},q.colors=["#00ACCB","#EAC096","#BCD56C","#3D67DB","#EF767A","#6BB9AD"];const L=e=>{try{let t={"in progress":0,"information requested":0,solved:0,closed:0,open:0,new:0};return e.forEach(e=>{t[e.status]+=1}),t}catch(e){console.error("getTotalStatusData error:",e)}};function Y(e,t){var n=Object.keys(e);if(Object.getOwnPropertySymbols){var a=Object.getOwnPropertySymbols(e);t&&(a=a.filter(function(t){return Object.getOwnPropertyDescriptor(e,t).enumerable})),n.push.apply(n,a)}return n}function z(e){for(var t=1;t<arguments.length;t++){var n=null!=arguments[t]?arguments[t]:{};t%2?Y(Object(n),!0).forEach(function(t){(0,a.Z)(e,t,n[t])}):Object.getOwnPropertyDescriptors?Object.defineProperties(e,Object.getOwnPropertyDescriptors(n)):Y(Object(n)).forEach(function(t){Object.defineProperty(e,t,Object.getOwnPropertyDescriptor(n,t))})}return e}const M=e=>{const{reportData:t}=e,{t:n}=(0,g.$)(),[a,o]=(0,x.useState)(!1),[i,l]=(0,x.useState)(E.Dl),[c,s]=(0,x.useState)(E.Dl[0]),[u,m]=(0,x.useState)([]),[y,h]=(0,x.useState)(0),[b,k]=(0,x.useState)((0,v.cloneDeep)(q)),j=(0,r.Z)(),O=(0,C.y)();return(0,x.useEffect)(()=>
1{if(Object.keys(t).length>0){(()=>{try{var e;let n=0,a=0,r=0,o=0,i=0,l=0;null==t||null===(e=t.tickets)||void 0===e||e.forEach(e=>{switch(e.status){case"in progress":n+=1;break;case"information requested":a+=1;break;case"solved":r+=1;break;case"new":l+=1;break;case"closed":o+=1}}),i=n+a+r+l+o,h(i),m([{labelKey:"ticketing.inProgressTickets",configKey:"In Progress Tickets",value:n,color:"#E1BC29"},{labelKey:"ticketing.infoRequestedTickets",configKey:"Info Requested Tickets",value:a,color:"#E15554"},{labelKey:"ticketing.solvedTickets",configKey:"Solved Tickets",value:r,color:"#687AF1"},{labelKey:"ticketing.newTickets",configKey:"New Tickets",value:l,color:"#BF6EB6"},{labelKey:"ticketing.closedTickets",configKey:"Closed Tickets",value:o,color:"#89D1AB"}])}catch(e){console.error("getTicketVolumeDetails error",e)}})();let e=((e,t,n,a)=>{try{let n=[],r=[],o=[],i=0,l=0,c=0,s=0,d=0,u=0,p=(0,N.Kp)(t);n=p.weeks,r=p.months,o=p.quarters;let g={"in progress":[],"information requested":[],solved:[],closed:[],open:[],new:[]},m=L(e);if(i=m["in progress"],l=m["information requested"],c=m.solved,s=m.closed,d=m.open,u=m.new,"Week"===a){Object.keys(g).forEach(e=>{g[e]=Array(n.length).fill(0)});let a=(0,N.nq)(t,e,"status",g,n,"weeks","week","FW");g=a,q.xAxis.categories=n}else if("Month"===a){Object.keys(g).forEach(e=>{g[e]=Array(r.length).fill(0)});let n=(0,N.nq)(t,e,"status",g,r,"months","month","FM");g=n,q.xAxis.categories=r}else if("Quarter"===a){Object.keys(g).forEach(e=>{g[e]=Array(o.length).fill(0)});let n=(0,N.nq)(t,e,"status",g,o,"quarters","quarter","Q");g=n,q.xAxis.categories=o}return q.series=[{name:'<span style="color: #687AF1;">Solved</span>',data:g.solved,color:"#687AF1"},{name:'<span style="color: #E15554;">Information Requested</span>',data:g["information requested"],color:"#E15554"},{name:'<span style="color: #E1BC29;">In Progress</span>',data:g["in progress"],color:"#E1BC29"},{name:'<span style="color: #BF6EB6;">New</span>',data:g.new,color:"#BF6EB6"},{name:'<span style="color: #F76D9A;">Open</span>',data:g.open,color:"#F76D9A"},{name:'<span style="color: #89D1AB;">Closed</span>',data:g.closed,color:"#89D1AB"}],q}catch(e){console.error("getGraphData error",e)}})(t.tickets,t["date-range"],0,c.value);k(e)}},[t,c]),(0,S.jsxs)("div",{children:[" ",(0,S.jsx)("div",{className:"".concat(O.ticketVolumeContainer),children:(0,S.jsx)("div",{className:"".concat(O.ticketVolumeContainerInfo," ").concat(j.centerAlign),children:u.map(e=>(0,S.jsx)(K.Z,z(z({},e),{},{label:n(e.labelKey)})))})}),(0,S.jsx)("div",{className:O.card,children:(0,S.jsxs)("div",{className:O.graphContainer,children:[(0,S.jsxs)("div",{className:"".concat(j.layoutAlignSpaceBetween),children:[(0,S.jsx)("p",{className:O.graphContainerHeader,children:n("ticketing.trendAnalysis")}),(0,S.jsx)(f.P,{label:n("ticketing.select.viewBy"),placeholder:n("ticketing.select.viewByPlaceholder"),initialOptions:E.Dl,isOpen:a,setIsOpen:o,currentOptions:i,setCurrentOptions:l,selectedOptions:c,setSelectedOptions:s,labelOrientation:"left"})]}),(0,S.jsx)(_.Z,{component:"p",className:"".concat(O.chartHeading," ").concat(O.marginVertical_24),children:n("ticketing.ticketVolume")}),(0,S.jsx)("div",{className:O.graphContainerGraph,children:(0,S.jsx)(p(),{highcharts:d(),options:b},JSON.stringify(b))})]})})]})};var G=n(34080),Q=n(75695);const $=(0,Q.Z)(()=>({nonIssueToggleContainer:{display:"flex",alignItems:"center",gap:(0,G.pxToRem)(4),color:B.Z.lightslategray},issueTypeHeader:{width:"100%"},mt0:{marginTop:"0px"}}));function J(e,t){var n=Object.keys(e);if(Object.getOwnPropertySymbols){var a=Object.getOwnPropertySymbols(e);t&&(a=a.filter(function(t){return Object.getOwnPropertyDescriptor(e,t).enumerable})),n.push.apply(n,a)}return n}const U=e=>{const{t}=(0,g.$)();let n=(0,v.cloneDeep)(E.dQ);n.chart={type:"bar"},n.yAxis={title:{text:t("ticketing.ticketVolume"),y:16,style:E.kB}},n.xAxis={title:{text:""},labels:{style:{fontSize:(0,G.pxToRem)(9),fontFamily:"Poppins",color:B.Z.trout,fontWeight:"normal",fontStyle:"normal",lineHeight:13}}},n.plotOptions={series:{stacking:"normal",pointWidth:14}},n.legend={align:"center",y:16,margin:16};const{reportData:o}=e,[i,l]=(0,x.useState)(n),[c,s]=(0,x.useState)(!1),u=(0,r.Z)(),m=(0,C.y)(),y=$(),h=()=>{try{const e=Array.from(new Set(null==o?void 0:o.tickets.map(e=>e.issue_type)));let t=Array(e.length).fill(0),r=Array(e.length).fill(0);
1null==o||o.tickets.forEach(n=>{let a=e.findIndex(e=>e===n.issue_type);E.PF.includes(n.status)?t[a]+=1:r[a]+=1}),n.xAxis.categories=e,n.series=[{name:'<span style="color: #6CB9AD;">Closed</span>',data:r,color:B.Z.tradewind,borderRadiusTopLeft:8,borderRadiusTopRight:8},{name:'<span style="color: #F76D9A;">Open</span>',data:t,color:B.Z.froly}];let i=function(e){for(var t=1;t<arguments.length;t++){var n=null!=arguments[t]?arguments[t]:{};t%2?J(Object(n),!0).forEach(function(t){(0,a.Z)(e,t,n[t])}):Object.getOwnPropertyDescriptors?Object.defineProperties(e,Object.getOwnPropertyDescriptors(n)):J(Object(n)).forEach(function(t){Object.defineProperty(e,t,Object.getOwnPropertyDescriptor(n,t))})}return e}({},n);l(i)}catch(e){console.error("getGraphData error:",e)}};return(0,x.useEffect)(()=>{Object.keys(o).length>0&&h()},[o]),(0,S.jsx)("div",{children:(0,S.jsxs)("div",{className:"".concat(m.graphContainer," ").concat(y.mt0),children:[(0,S.jsx)("div",{className:"".concat(u.fullWidth," ").concat(u.layoutAlignSpaceBetween),children:(0,S.jsx)("p",{className:m.graphContainerHeader,children:t("ticketing.trendAnalysis")})}),(0,S.jsx)("div",{className:"".concat(m.graphContainerGraph),children:(0,S.jsx)(p(),{highcharts:d(),options:i},JSON.stringify(i))})]})})};function X(e,t){var n=Object.keys(e);if(Object.getOwnPropertySymbols){var a=Object.getOwnPropertySymbols(e);t&&(a=a.filter(function(t){return Object.getOwnPropertyDescriptor(e,t).enumerable})),n.push.apply(n,a)}return n}function ee(e){for(var t=1;t<arguments.length;t++){var n=null!=arguments[t]?arguments[t]:{};t%2?X(Object(n),!0).forEach(function(t){(0,a.Z)(e,t,n[t])}):Object.getOwnPropertyDescriptors?Object.defineProperties(e,Object.getOwnPropertyDescriptors(n)):X(Object(n)).forEach(function(t){Object.defineProperty(e,t,Object.getOwnPropertyDescriptor(n,t))})}return e}const te=[{key:"byPriority",label:"By Priority"},{key:"byStatus",label:"By Status"},{key:"byIssueType",label:"By Issue Type"}],ne=e=>{var t;const{t:n}=(0,g.$)(),[a,r]=(0,x.useState)(null==te||null===(t=te[0])||void 0===t?void 0:t.key),o=(0,C.y)(),i=te.map(e=>({label:n("ticketing.tabs.".concat(e.key)),value:e.key}));return(0,S.jsx)("div",{className:o.tabsContainer,children:(0,S.jsx)(R.m,{onChange:e=>{var t;const n=null==e||null===(t=e.target)||void 0===t?void 0:t.innerText,a=i.find(e=>e.label===n);a&&r(a.value)},tabNames:i,tabPanels:[(0,S.jsx)(I,ee({},e)),(0,S.jsx)(M,ee({},e)),(0,S.jsx)(U,ee({},e))],value:a})})},ae=(0,j.connect)(e=>({ticketingFilterDashboardConfiguration:e.filterReducer.filterDashboardConfiguration.ticketingFilterConfiguration}),e=>({getColumnsAg:t=>e((0,T.ny)(t))}))(e=>{const[t,n]=(0,x.useState)([]),[a,r]=(0,x.useState)([]),[o,i]=(0,x.useState)(!1),[l,c]=(0,x.useState)(0),s=(0,D.s0)();let d=(0,D.TH)();(0,C.y)();const{t:u}=(0,g.$)();(0,x.useEffect)(()=>{h()},[]),(0,x.useEffect)(()=>{(0,v.isEmpty)(e.reportData)?n([]):p(e.reportData)},[e.reportData]);const p=e=>{var t;const a=new Set((null==e||null===(t=e.tickets)||void 0===t?void 0:t.map(e=>e.module_type))||[]),r=Array.from(a).map(t=>{let n=0,a=0,r=0;return e.tickets.forEach(e=>{e.module_type===t&&(n++,k()(e.closed_on).isValid()?r++:a++)}),{module_type:t,open:a,closed:r,total:n}});n(r),c(r.length)},y=e=>{try{var t;let n=null==e||null===(t=e.cellData)||void 0===t||null===(t=t.data)||void 0===t?void 0:t.module_type;"module_type"===(null==e?void 0:e.column.column_name)||"total"===(null==e?void 0:e.column.column_name)?s("/ticketing-system/detailed-view/data-id/".concat(n,"/data-category/total"),{state:{prevScr:d.pathname}}):"open"===(null==e?void 0:e.column.column_name)?s("/ticketing-system/detailed-view/data-id/".concat(n,"/data-category/open"),{state:{prevScr:d.pathname}}):"closed"===(null==e?void 0:e.column.column_name)&&s("/ticketing-system/detailed-view/data-id/".concat(n,"/data-category/closed"),{state:{prevScr:d.pathname}})}catch(e){console.error("onTableCellClick error:",e)}},h=async()=>{i(!0);const t=await e.getColumnsAg("table_name=ticketing_module_view_table");t.forEach(e=>{"link"===e.type&&e.is_editable&&(e.onClick=y)}),r(t),i(!1)};return(0,S.jsx)(O.default,{loader:o,spinner:!0,children:a.length>
10&&(0,S.jsx)(w.default,{columns:a,onGridChanged:!0,rowdata:t,pagination:!0,uniqueRowId:"module_type",sizeColumnsToFitFlag:!0,adjustTableHeight:!0,tableHeader:u("ticketing.table.applicationView"),topLeftOptions:(0,S.jsx)(m.C,{label:"".concat(l," ").concat(u("ticketing.table.applications")).concat(l>1?"s":""),color:"info",variant:"subtle"})})})});function re(e,t){var n=Object.keys(e);if(Object.getOwnPropertySymbols){var a=Object.getOwnPropertySymbols(e);t&&(a=a.filter(function(t){return Object.getOwnPropertyDescriptor(e,t).enumerable})),n.push.apply(n,a)}return n}function oe(e){for(var t=1;t<arguments.length;t++){var n=null!=arguments[t]?arguments[t]:{};t%2?re(Object(n),!0).forEach(function(t){(0,a.Z)(e,t,n[t])}):Object.getOwnPropertyDescriptors?Object.defineProperties(e,Object.getOwnPropertyDescriptors(n)):re(Object(n)).forEach(function(t){Object.defineProperty(e,t,Object.getOwnPropertyDescriptor(n,t))})}return e}const ie=(e,t)=>{try{let n=null==e?void 0:e.year[(null==e?void 0:e.year.length)-1],a=null==n?void 0:n.weeks[(null==n?void 0:n.weeks.length)-t];return{start_date:a.start_date,end_date:a.end_date}}catch(e){console.error("getStartAndEndDateOfAnyWeekFromCurrentYear error:",e)}},le=e=>{try{let t=[],n={open:0,closed:0},a={emergency:0,urgent:0,normal:0,low:0},r={"in progress":0,"information requested":0,solved:0,new:0};return e.forEach(e=>{k()(e.closed_on,"YYYY-MM-DD").isValid()?n.closed+=1:(n.open+=1,t.push(e))}),t.forEach(e=>{a[e.priority]+=1,r[e.status]+=1}),oe(oe(oe({},n),a),r)}catch(e){console.error("getDataTillCurrentAndLastWeek error:",e)}},ce=(e,t)=>{if(0===e&&t>0)return t.toFixed(2);if(0===e)return 0===t?0:1/0;return((t-e)/e*100).toFixed(2)};var se=n(25531);const de=(0,Q.Z)(e=>{var t;return{weekDateContainer:{height:"100%",padding:(0,G.pxToRem)(16),borderBottom:"1px solid ".concat(e.palette.background.separaterColor),maxWidth:(0,G.pxToRem)(558)},weekDateContainerHeader:{fontSize:(0,G.pxToRem)(16),fontWeight:600,color:null==e||null===(t=e.palette)||void 0===t||null===(t=t.textColours)||void 0===t?void 0:t.lightNeutrals},weekToDateInfoContainer:{padding:(0,G.pxToRem)(16),width:"100%",display:"grid",gridTemplateColumns:"1fr 1fr",gridRowGap:(0,G.pxToRem)(18),gridColumnGap:(0,G.pxToRem)(16)},ticketVolumeContainerInfoPercentage:{display:"flex",alignItems:"center",marginTop:(0,G.pxToRem)(8),"& span":{marginRight:(0,G.pxToRem)(2),font:"normal normal 600 ".concat((0,G.pxToRem)(12),"/").concat((0,G.pxToRem)(18)," Poppins"),letterSpacing:(0,G.pxToRem)(0),color:B.Z.eucalyptus,"& svg":{width:(0,G.pxToRem)(14),height:(0,G.pxToRem)(14)}},"& .text":{font:"normal normal normal ".concat((0,G.pxToRem)(12),"/").concat((0,G.pxToRem)(18)," Poppins"),letterSpacing:(0,G.pxToRem)(0),color:B.Z.lightslategray},"& .ml-4":{marginLeft:(0,G.pxToRem)(4)},"& .ml-5":{marginLeft:(0,G.pxToRem)(5.48)},"& .positive":{color:B.Z.deYork,fontWeight:"bold",display:"flex","& svg":{fill:B.Z.deYork}},"& .negative":{color:B.Z.alizarinCrimson,fontWeight:"bold",display:"flex","& svg":{fill:B.Z.alizarinCrimson}}},flexContainerHeaderIcon:{gap:(0,G.pxToRem)(4),display:"flex",alignItems:"center","& svg":{width:(0,G.pxToRem)(20),height:(0,G.pxToRem)(20)}}}});function ue(e,t){var n=Object.keys(e);if(Object.getOwnPropertySymbols){var a=Object.getOwnPropertySymbols(e);t&&(a=a.filter(function(t){return Object.getOwnPropertyDescriptor(e,t).enumerable})),n.push.apply(n,a)}return n}function pe(e){for(var t=1;t<arguments.length;t++){var n=null!=arguments[t]?arguments[t]:{};t%2?ue(Object(n),!0).forEach(function(t){(0,a.Z)(e,t,n[t])}):Object.getOwnPropertyDescriptors?Object.defineProperties(e,Object.getOwnPropertyDescriptors(n)):ue(Object(n)).forEach(function(t){Object.defineProperty(e,t,Object.getOwnPropertyDescriptor(n,t))})}return e}const ge=()=>{const{t:e}=(0,g.$)(),[t,n]=(0,x.useState)(!1),[a,r]=(0,x.useState)(E.N2),[o,i]=(0,x.useState)(E.N2[0]),[l,c]=(0,x.useState)([]),[s,d]=(0,x.useState)([]),[u,p]=(0,x.useState)([]),[m,y]=(0,x.useState)(!1),h=(0,C.y)(),v=de(),b=async()=>{try{y(!0);let e={},t={};t=(e=>{try{let t=new Date;return{start_date:"".concat(k()(t).subtract(1,"years").format("YYYY-MM-DD")," 00:00:00.000"),end_date:"".concat(e||k()(t).format("YYYY-MM-DD")," 23:59:59.000")}}catch(e){console.error("getDefaultDate error",e)}})(),e.created_on=t;let n={filters:e},a=await(0,se.cr)(n)();
1t=ie(a.data.data["date-range"],1),e.created_on=t,n={filters:e};let r=await(0,se.cr)(n)();t=ie(a.data.data["date-range"],2),e.created_on=t,n={filters:e};let o=await(0,se.cr)(n)(),i=le(r.data.data.tickets),l=((e,t)=>{try{let n={};for(const a in e)for(const r in t)if(r===a){n[a+"Percent"]=ce(t[r],e[a]);break}return n}catch(e){console.error("getPercentageDifference error:",e)}})(i,le(o.data.data.tickets));const s=[{labelKey:"ticketing.openTickets",configKey:"Open Tickets",value:i.open,percent:l.openPercent,color:B.Z.froly},{labelKey:"ticketing.closedTickets",configKey:"Closed Tickets",value:i.closed,percent:l.closedPercent,color:B.Z.tradewind}],u=[{labelKey:"ticketing.emergencyTickets",configKey:"Emergency Tickets",value:i.emergency,percent:l.emergencyPercent,color:B.Z.apricot},{labelKey:"ticketing.urgentTickets",configKey:"Urgent Tickets",value:i.urgent,percent:l.urgentPercent,color:B.Z.creamCan},{labelKey:"ticketing.normalTickets",configKey:"Normal Tickets",value:i.normal,percent:l.normalPercent,color:B.Z.jordyBlue},{labelKey:"ticketing.lowTickets",configKey:"Low Tickets",value:i.low,percent:l.lowPercent,color:B.Z.fuchsiaPink}],g=[{labelKey:"ticketing.inProgress",value:i["in progress"],percent:l["in progressPercent"],color:B.Z.yellowGreen},{labelKey:"ticketing.informationRequested",value:i["information requested"],percent:l["information requestedPercent"],color:B.Z.creamCan},{labelKey:"ticketing.solved",value:i.solved,percent:l.solvedPercent,color:B.Z.gallery},{labelKey:"ticketing.closed",value:i.closed,percent:l.closedPercent,color:B.Z.tradewind}];d(s),c(u),p(g),y(!1)}catch(e){console.error("getData error:",e),y(!1)}};return(0,x.useEffect)(()=>{b()},[]),(0,S.jsxs)(O.default,{loader:m,spinner:!0,minHeight:"0%",children:[(0,S.jsx)("div",{className:" ".concat(v.weekDateContainer),children:(0,S.jsxs)("div",{className:h.flexContainer,children:[(0,S.jsx)(_.Z,{variant:"text",className:v.weekDateContainerHeader,children:e("ticketing.weekToDate")}),(0,S.jsx)(f.P,{label:e("ticketing.select.viewBy"),placeholder:e("ticketing.select.viewByPlaceholder"),initialOptions:E.N2,isOpen:t,setIsOpen:n,currentOptions:a,setCurrentOptions:r,selectedOptions:o,setSelectedOptions:i,labelOrientation:"left"})]})}),(0,S.jsxs)("div",{className:v.weekToDateInfoContainer,children:["Status"===o.value&&s.map(t=>(0,S.jsx)(K.Z,pe(pe({},t),{},{label:e(t.labelKey),showTrend:!0}))),"Priority"===o.value&&l.map(t=>(0,S.jsx)(K.Z,pe(pe({},t),{},{label:e(t.labelKey),showTrend:!0}))),"Detailed Status"===o.value&&u.map(t=>(0,S.jsx)(K.Z,pe(pe({},t),{},{label:e(t.labelKey),showTrend:!0})))]})]})},me=e=>{try{const t=k()(e),n=k()(),a=k().duration(n.diff(t)),r=a.hours(),o=a.minutes(),i=a.seconds();return r>0?"".concat(r," hours ").concat(o," minutes"):o>0?"".concat(o," minutes"):"".concat(i," seconds")}catch(e){console.error("getTimeDifference error:",e)}},ye=(0,Q.Z)(e=>{var t,n,a,r;return{cardWrapper:{gap:(0,G.pxToRem)(9)},profileIcon:{width:(0,G.pxToRem)(68),fontWeight:600,fontSize:(0,G.pxToRem)(20),aspectRatio:"1/1",background:null==e||null===(t=e.palette)||void 0===t||null===(t=t.colours)||void 0===t?void 0:t.blue_01,color:null==e||null===(n=e.palette)||void 0===n||null===(n=n.common)||void 0===n?void 0:n.white,borderRadius:(0,G.pxToRem)(4)},ticketTitle:{fontWeight:600,fontSize:(0,G.pxToRem)(14),color:null==e||null===(a=e.palette)||void 0===a||null===(a=a.textColours)||void 0===a?void 0:a.lightNeutrals},ticketInfoText:{fontWeight:500,fontSize:(0,G.pxToRem)(14),color:e.palette.colours.neutralGrey,margin:"".concat((0,G.pxToRem)(2)," 0rem ").concat((0,G.pxToRem)(8))},dateText:{fontWeight:500,fontsize:(0,G.pxToRem)(12),color:null==e||null===(r=e.palette)||void 0===r||null===(r=r.textColours)||void 0===r?void 0:r.neutralText}}}),he=e=>{const t=(0,r.Z)(),n=ye(),{t:a}=(0,g.$)(),o=e;return(0,S.jsxs)("div",{className:"".concat(t.flexRow," ").concat(n.cardWrapper),children:[(0,S.jsx)(_.Z,{className:"".concat(n.profileIcon," ").concat(t.centerAlign),children:(0,N.dr)(o.user_name)}),(0,S.jsxs)("div",{className:t.fullWidth,children:[(0,S.jsxs)(_.Z,{className:n.ticketTitle,children:[o.module_type,"- ",o.issue_type]}),(0,S.jsxs)(_.Z,{className:n.ticketInfoText,children:["[#".concat(o.id,"]")," ",o.update_details]}),(0,S.jsxs)("div",{className:"".concat(t.layoutAlignSpaceBetween),children:[(0,S.jsx)(m.C,{label:o.priority,color:null===E.VW||void 0===E.VW?void 0:E.VW[o.priority],variant:"subtle"}),(0,S.jsxs)(_.Z,{variant:"text",className:n.dateText,children:[me(o.updated_on)," ",a("ticketing.ago")]})]})]})]})};function fe(e,t){var n=Object.keys(e);if(Object.getOwnPropertySymbols){var a=Object.getOwnPropertySymbols(e);t&&(a=a.filter(function(t){return Object.getOwnPropertyDescriptor(e,t).enumerable})),n.push.apply(n,a)}return n}function ve(e){for(var t=1;t<arguments.length;t++){var n=null!=arguments[t]?arguments[t]:{};
1t%2?fe(Object(n),!0).forEach(function(t){(0,a.Z)(e,t,n[t])}):Object.getOwnPropertyDescriptors?Object.defineProperties(e,Object.getOwnPropertyDescriptors(n)):fe(Object(n)).forEach(function(t){Object.defineProperty(e,t,Object.getOwnPropertyDescriptor(n,t))})}return e}const be=()=>{const{t:e}=(0,g.$)(),[t,n]=(0,x.useState)([]),[a,o]=(0,x.useState)([]),i=(0,r.Z)(),l=(0,D.s0)();let c=(0,D.TH)();const s=(0,C.y)();return(0,x.useEffect)(()=>{(async()=>{try{var e;let t={},a=await(0,se.QF)(t)(),r=null==a||null===(e=a.data)||void 0===e||null===(e=e.data)||void 0===e?void 0:e.map(e=>null==e?void 0:e.id);o(r),n(a.data.data)}catch(e){console.error("getRecentActivities error:",e)}})()},[]),(0,S.jsxs)("div",{className:"".concat(s.recentActivity),children:[(0,S.jsxs)("div",{className:"".concat(i.layoutAlignSpaceBetween),children:[(0,S.jsx)(_.Z,{variant:"text",className:s.recentActivityHeader,children:e("ticketing.recentActivities")}),0!==t.length&&(0,S.jsx)(h.z,{variant:"url",onClick:()=>{try{l("/ticketing-system/detailed-view/data-id/recent/data-category/recent",{state:{prevScr:c.pathname,ticketIds:[...a]}})}catch(e){console.error("goToDetailedView error",e)}},children:e("ticketing.viewAllTickets")})]}),(0,S.jsx)("div",{className:"".concat(s.allRecentActivites," ").concat(i.flexRow," ").concat(i.flexColumn," ").concat(s.gap_18),children:0===t.length?(0,S.jsx)("div",{className:s.allRecentActivitiesEmpty,children:e("ticketing.noRecentActivities")}):t.map((e,n)=>(0,S.jsxs)(S.Fragment,{children:[(0,S.jsx)(he,ve({},e)),n!==(null==t?void 0:t.length)-1&&(0,S.jsx)("div",{className:s.horizontalSeparator})]}))})]})};var ke=n(89265);n(62339);function xe(e,t){var n=Object.keys(e);if(Object.getOwnPropertySymbols){var a=Object.getOwnPropertySymbols(e);t&&(a=a.filter(function(t){return Object.getOwnPropertyDescriptor(e,t).enumerable})),n.push.apply(n,a)}return n}function je(e){for(var t=1;t<arguments.length;t++){var n=null!=arguments[t]?arguments[t]:{};t%2?xe(Object(n),!0).forEach(function(t){(0,a.Z)(e,t,n[t])}):Object.getOwnPropertyDescriptors?Object.defineProperties(e,Object.getOwnPropertyDescriptors(n)):xe(Object(n)).forEach(function(t){Object.defineProperty(e,t,Object.getOwnPropertyDescriptor(n,t))})}return e}n(23187)(d());const Oe=(0,j.connect)(e=>({ticketingFilterDashboardConfiguration:e.filterReducer.filterDashboardConfiguration.ticketingFilterConfiguration}),e=>({setFilterConfiguration:t=>e((0,o.RY)(t)),setTicketingDates:t=>e((0,se.Yi)(t))}))(e=>{const{t}=(0,g.$)(),[n,a]=(0,x.useState)(!1),[s,u]=(0,x.useState)(E.vI),[b,j]=(0,x.useState)(E.vI[1]),[w,T]=(0,x.useState)(!1),[R,Z]=(0,x.useState)(E.Dl),[A,F]=(0,x.useState)(E.Dl[0]),[V,W]=(0,x.useState)({}),[I,H]=(0,x.useState)((0,v.cloneDeep)(N.dQ)),[q,L]=(0,x.useState)(0),[Y,z]=(0,x.useState)(null),[M,G]=(0,x.useState)(null),[Q,$]=(0,x.useState)([]),[J,U]=(0,x.useState)(!1),[X,ee]=(0,x.useState)({}),[te,re]=(0,x.useState)({}),[oe,ie]=(0,x.useState)(null),[le,ce]=(0,x.useState)(!0),[de,ue]=(0,x.useState)(154),pe=(0,x.useRef)(null),me=(0,D.s0)();let ye=(0,D.TH)();const[he,fe]=(0,x.useState)(!1),ve=(0,r.Z)(),xe=(0,C.y)({statusPanelTop:de}),Oe=e=>{H(e),fe(e=>!e)},we=async function(){let e=arguments.length>0&&void 0!==arguments[0]?arguments[0]:null,t=arguments.length>1&&void 0!==arguments[1]?arguments[1]:null;try{var n,a,r;U(!0);let o={},i={};i=e?(0,N.L0)(e,t):(0,N.Wy)(),z(e||k()(i.start_date)),G(t||k()(i.end_date)),(0,v.isEmpty)(te)||(o=te),o.created_on=i;let l={filters:o},c=await(0,se.cr)(l)(),s=(0,N.xz)(null==c||null===(n=c.data)||void 0===n||null===(n=n.data)||void 0===n?void 0:n.tickets,null==c||null===(a=c.data)||void 0===a?void 0:a.data["date-range"],b.value,A.value),d=[{labelKey:"ticketing.totalTicketsLabel",configKey:"Total Tickets",value:s.total?s.total:0,color:B.Z.mariner},{labelKey:"ticketing.openTickets",configKey:"Open Tickets",value:s.open?s.open:0,color:B.Z.froly},{labelKey:"ticketing.closedTicket",configKey:"Closed Ticket",value:s.closed?s.closed:0,color:B.Z.tradewind}];$(d),L(s.closedTicketPercentage),Oe(s.graphData),W(null==c||null===(r=c.data)||void 0===r?void 0:r.data),U(!1)}catch(e){console.error("getReport error",e),U(!1)}};(0,x.useEffect)(()=>{we()},[]),(0,x.useEffect)(()=>
1{if(Object.keys(V).length>0){let e=(0,N.xz)(null==V?void 0:V.tickets,V["date-range"],b.value,A.value,X);Oe(e.graphData)}},[b,A]);(0,x.useEffect)(()=>{(async t=>{if((0,v.isEmpty)(e.ticketingFilterDashboardConfiguration)){let n={columns:[]},a=await(0,o.mB)(t)();a.data.data.map(e=>{"dropdown"===e.display_type&&n.columns.push(e.column_name)});const r=await(0,se.JC)(n)();let i=[{filterDashboardData:(0,l.aj)(a.data.data,r.data.data),isCrossDimensionFilter:!1,screen_name:t,disableUamOnApply:!0}];const c=(0,l.oN)("ticketingFilterConfiguration",i,t);e.setFilterConfiguration(c)}})("Organization View")},[]),(0,x.useEffect)(()=>{e.setTicketingDates({startDate:Y,endDate:M})},[Y,M]);const Te=(0,x.useMemo)(()=>(0,S.jsx)(p(),{highcharts:d(),options:I},JSON.stringify(I)),[he]),Ce=[{label:t("ticketing.breadcrumb.home"),to:"/home"},{label:t("ticketing.breadcrumb.ticketingSystem"),to:""}];return(0,S.jsx)(S.Fragment,{children:(0,S.jsxs)("div",{className:ve.paddingAround,children:[(0,S.jsx)(i.Z,{pageLabel:t("ticketing.pageLabel"),showPageHeader:!0,showFilterDashboard:!0,filterConfigKey:"ticketingFilterConfiguration",onApplyFilter:async e=>{var t,n,a;U(!0);let r,o={},i={};e.forEach(e=>{"status"===e.attribute_name&&(i.status=e.values),o[e.attribute_name]=e.values}),r=Y&&M?(0,N.L0)(Y,M):(0,N.Wy)(),re((0,v.cloneDeep)(o)),o.created_on=r;let l={filters:o};ee(i);let c=await(0,se.cr)(l)(),s=(0,N.xz)(null==c||null===(t=c.data)||void 0===t||null===(t=t.data)||void 0===t?void 0:t.tickets,null==c||null===(n=c.data)||void 0===n?void 0:n.data["date-range"],b.value,A.value,i),d=[{labelKey:"ticketing.totalTicketsLabel",configKey:"Total Tickets",value:s.total?s.total:0,color:B.Z.mariner},{labelKey:"ticketing.openTickets",configKey:"Open Tickets",value:s.open?s.open:0,color:B.Z.froly},{labelKey:"ticketing.closedTicket",configKey:"Closed Ticket",value:s.closed?s.closed:0,color:B.Z.tradewind}];$(d),L(s.closedTicketPercentage),Oe(s.graphData),W(null==c||null===(a=c.data)||void 0===a?void 0:a.data),U(!1)},headerBreadCrumb:(0,S.jsx)(ke.default,{options:Ce}),autoApplyEnabled:!1}),(0,S.jsxs)("div",{className:xe.outerContainer,children:[(0,S.jsx)(O.default,{loader:J,spinner:!0,children:(0,S.jsxs)("div",{className:xe.analyticsContainer,onScroll:()=>{const{y:e}=pe.current.getBoundingClientRect();Math.ceil(e)!==de&&ue(Math.ceil(e))},ref:pe,children:[(0,S.jsxs)("div",{className:xe.newCard,children:[(0,S.jsxs)("div",{className:"".concat(xe.stickyDiv," sticky"),children:[(0,S.jsxs)("div",{className:"".concat(ve.flexRow," ").concat(ve.layoutAlignBetweenCenter," ").concat(xe.stickyDivHeader),children:[(0,S.jsx)("div",{className:"".concat(ve.flexRow," ").concat(xe.gap24," ").concat(xe.summaryViewHeaderCurrentStateContainer),children:(0,S.jsxs)("div",{className:"".concat(ve.flexRow),children:[(0,S.jsx)(_.Z,{variant:"text",className:"".concat(xe.summarViewTitle),children:t("ticketing.summaryView")}),(0,S.jsx)(m.C,{color:"info",label:t(le?"ticketing.currentView":"ticketing.historicView"),variant:"subtle"})]})}),(0,S.jsxs)("div",{className:xe.dateSelection,children:[(0,S.jsx)(y.r,{rightLabel:t("ticketing.historicView"),onChange:()=>(()=>{try{le?(ce(!1),j(E.vI[0])):(ce(!0),j(E.vI[1]))}catch(e){console.error("handleCurrentAndHistoricViewSwitch error:",e)}})(),value:!le,leftLabel:t("ticketing.currentView")}),(0,S.jsx)("div",{className:xe.separator}),(0,S.jsx)(c.Z,{disableType:"disableOnlyFuture",startDate:Y,endDate:M,focusedInput:oe,onDatesChange:(e,t)=>
1{z(e),G(t),(0,v.isNull)(e)&&(0,v.isNull)(t)||we(e,t)},onFocusChange:e=>{ie(e)}}),(0,S.jsx)("div",{className:xe.separator}),(0,S.jsx)(h.z,{variant:"secondary",onClick:()=>{me("/ticketing-system/detailed-view/data-id/none/data-category/none",{state:{prevScr:ye.pathname}})},children:t("ticketing.detailedView")})]})]}),le&&(0,S.jsx)(S.Fragment,{children:(0,S.jsx)("div",{className:"".concat(ve.centerAlign," ").concat(ve.gap," ").concat(xe.ticketVolumeContainer," "),children:Q.map(e=>(0,S.jsx)(K.Z,je(je({},e),{},{label:t(e.labelKey)})))})})]}),(0,S.jsxs)("div",{className:"".concat(xe.graphContainer," ").concat(xe.mainTrendContainer),children:[(0,S.jsxs)("div",{className:"".concat(ve.flexRow," ").concat(ve.layoutAlignBetweenCenter),children:[(0,S.jsxs)("div",{className:"".concat(ve.layoutAlignSpaceBetween," ").concat(ve.gap),children:[(0,S.jsx)(_.Z,{className:xe.graphContainerHeader,variant:"text",children:t("ticketing.trendAnalysis")}),le&&(0,S.jsx)(m.C,{color:"success",label:"".concat(q||""," ").concat(t("ticketing.ticketsClosed")),variant:"subtle"})]}),(0,S.jsx)("div",{className:"".concat(ve.layoutAlignSpaceBetween," ").concat(ve.gap),children:(0,S.jsx)(f.P,{label:t("ticketing.select.viewBy"),placeholder:t("ticketing.select.viewByPlaceholder"),initialOptions:E.Dl,isOpen:w,setIsOpen:T,currentOptions:R,setCurrentOptions:Z,selectedOptions:A,setSelectedOptions:F,labelOrientation:"left"})})]}),(0,S.jsx)(_.Z,{component:"p",className:"".concat(xe.chartHeading," ").concat(xe.marginVertical_24),children:t("ticketing.ticketVolume")}),(0,S.jsx)("div",{className:xe.graphContainerGraph,children:Te})]})]}),(0,S.jsx)(ne,{reportData:V}),(0,S.jsx)("div",{className:xe.tableContainer,children:(0,S.jsxs)("div",{className:"".concat(ve.flexColumn," ").concat(ve.gap),children:[(0,S.jsx)("div",{className:ve.marginBottom,children:(0,S.jsx)(P,{reportData:V})}),(0,S.jsx)(ae,{reportData:V})]})})]})}),(0,S.jsxs)("div",{className:"".concat(xe.rightPanelInner," right-panel"),children:[(0,S.jsx)(ge,{}),(0,S.jsx)(be,{})]})]})]})})})}}]);
Line numbers count LF bytes from the start of the resource, as the search results do. Vendor segments are library code the classifier recognised; they are stored but not indexed. Bytes are shown as Latin1 characters, one per byte.