https://www.couponler.com/support

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5Support &amp; FAQ | Couponler
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67<div id='right-menu'>
68</div>
69<div id='page'>
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71
72<div class='interiorWhite'>
73<div class='couponlerLogo'>
74<a href="/"><img alt="Make a Coupon with Couponler" width="140px" src="https://d2116prql4vcde.cloudfront.net/assets/couponler-logo-lg-blue-6a704d04355d389a6137c7ca46c2f0a92a0652677144d3edd48024d6b0189460.png" /></a>
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76<div class='home-menu-interior'>
77<ul>
78<li>
79<a href="/choose_plan/new">Pricing</a>
80</li>
81<li>
82<a href="/features/pro">Features</a>
83</li>
84<li>
85<a class="footerLink" href="/support">Support</a>
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88<a target="_blank" href="http://blog.couponler.com">Blog</a>
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91<a href="/users/sign_in">Login</a>
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94<a class="btn-blue" href="/choose_plan/new">Sign Up</a>
95</li>
96<div class='cleaner'></div>
97</ul>
98</div>
99</div>
100<div class='bodyContainer'>
101<div class='container'>
102<h1 class='text-center'>Answers &amp; Support</h1>
103<br>
104<br>
105<div class='col-sm-7 coupon-relative'>
106<ul class='nav nav-tabs' id='metricsTab' role='tablist'>
107<li class='active' role='presentation'>
108<a aria-controls='home' data-toggle='tab' href='#basics' role='tab'>Basics</a>
109</li>
110<li role='presentation'>
111<a aria-controls='profile' data-toggle='tab' href='#billing' role='tab'>Billing &amp; Accounts</a>
112</li>
113</ul>
114<!-- Tab panes -->
115<div class='tab-content'>
116<div class='tab-pane active' id='basics' role='tabpanel'>
117<div class='faq-q'>
118Can I email my coupon?
119</div>
120<div class='faq-a'>
121Yes. There are many ways to email your coupon. You can grab the link and send it in the body of your email. As a Pro subscriber you can download an image of your coupon and include it in their email body. Or you can download a PDF of it and send it as an attachment.
122</div>
123<div class='faq-q'>
124How do I download an image of my coupon?
125</div>
126<div class='faq-a'>
127Simply visit your My Coupons page of your dashboard, pick the coupon you want an image for then click the Download button below it. We currently offer PNG downloads of coupons. Want a different format? Request it here.
128</div>
129<div class='faq-q'>
130Can I output my coupon as a PDF?
131</div>
132<div class='faq-a'>
133You bet. Visit your My Coupons page of your dashboard, pick the coupon you want output as a PDF then click the Download button below it.
134</div>
135<div class='faq-q'>
136How much does it cost to make a coupon?
137</div>
138<div class='faq-a'>
139To make your first coupon is absolutely free. If you'd like to make more or if you want to remove ads you can upgrade.
140</div>
141<div class='faq-q'>
142What do I do if I find a fraudulent coupon?
143</div>
144<div class='faq-a'>
145From time to time pranksters will make a fake coupon for your business. Usually these are easy to spot and we've built in some safeties for this. But if you do find a coupon for your business that was made without your consent simply click the Report This link at the bottom of the offending coupon page. We take these reports seriously and will tend to the matter with the utmost speed.
146</div>
147<div class='faq-q'>
148Is it possible to resize my logo/image on my coupon?
149</div>
150<div class='faq-a'>
151Currently we do not offer the ability to manually resize your logo/image on your coupon.
152</div>
153<div class='faq-q'>
154Will my coupon be found on Google?
155</div>
156<div class='faq-a'>
157Absolutely! When you create a coupon it can be found on Google within a few days (sometimes earlier). If you don’t want your business coupon to be found on Google you will need to upgrade to one of our paid accounts.
158<br>
159<br>
160Personal coupons are always hidden from Google.
161</div>
162</div>
163<div class='tab-pane' id='billing' role='tabpanel'>
164<div class='faq-q'>
165How do I reset my Couponler password?
166</div>
167<div class='faq-a'>
168Once you’ve logged in, click your User link at the top right of the website then click My Dashboard.  Once you’re on the Dashboard click "Account" in the left column. From there click Email/Password.
169</div>
170<div class='faq-q'>
171How can I change my email address?
172</div>
173<div class='faq-a'>
174Once you’ve logged in, click your User link at the top right of the website then click My Dashboard.  Once you’re on the Dashboard click "Account" in the left column. From there click Email/Password.
175</div>
176<div class='faq-q'>
177How do I change the address/phone number on my Couponler Business Page?
178</div>
179<div class='faq-a'>
180Once you’ve logged in, click your User link at the top right of the website then click My Dashboard.  Once you’re on the Dashboard click "Account" in the left column. From there click Business Information.
181</div>
182<div class='faq-q'>
183How do I delete my Couponler account?
184</div>
185<div class='faq-a'>
186Why would you want to?!?! (:
187<br>
188<br>
189We understand there sometimes will arise the need to delete your account. If you must you can navigate to your Dashboard, then Account (left column), then Email / Password (top set of buttons).  Below the Update Account button click the link that says "Cancel Account" and follow the prompts.
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233<li class='footerLink'><a class="footerLink" href="/support">Support / FAQ</a></li>
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246&copy; 2026 Couponler
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