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In this Master Privacy Policy, "You" and "Your" and “User” refer to an identified or identifiable natural person being the User of the Site and/or client (or prospective client) of any of Our services. Our full details, including contact details, can be read below .</p> 181 182<p><strong>You may be reading this Privacy Policy as a User or visitor of the Site or You may have been directed here by one (or more) of Our condensed privacy policies or Our other notices (digital or otherwise). </strong></p> 183 184<p>Although this Privacy Policy provides detailed, layered information on how and why we generally process Personal Data (via the Site, any of Our Apps, or otherwise) as well as detailed information about Your various rights, the specific and tailor-made content of such condensed policies or other notices will, in most cases, provide You with more focused and detailed information on specific processing operations (for example, the specific legal basis for processing certain categories of Personal Data and the specific purpose for doing so depen
184ding on the matter at hand).</p> 185 186<p>Although our goal is to always be as clear and transparent as possible, We appreciate that legal documents can sometimes be difficult to read. However, we strongly encourage You to read this Privacy Policy (which is layered for Your convenience) with care. <strong>Please do not hold back from contacting Us for any clarification You may need. </strong>For example, if You need clarification on a specific legal basis We are relying on to process Your Personal Data for a specific processing operation, We would be happy to provide You with any such information You may need.</p> 187 188<p><strong>CONTENTS OF THIS MASTER PRIVACY POLICY</strong></p> 189 190<ul> 191 <li>INTRODUCTION</li> 192 <li>CONTENTS OF THIS MASTER PRIVACY POLICY</li> 193 <li>APPLICABLE LAWS</li> 194 <li>WHAT IS PERSONAL DATA?</li> 195 <li>PERSONAL DATA WE COLLECT ABOUT YOU</li> 196 <li>SOCIAL MEDIA</li> 197 <li>HOW AND WHY WE COLLECT PERSONAL DATA</li> 198 <li>PERSONAL DATA RELATING TO THIRD PARTIES</li> 199 <li>WHAT WE USE YOUR PERSONAL DATA FOR (PURPOSE OF PROCESSING)</li> 200 <li>SPECIAL NOTE ON CONSENT </li> 201 <li>ACCURACY OF PERSONAL DATA</li> 202 <li>DIRECT MARKETING</li> 203 <li>TRANSFERS TO THIRD COUNTRIES </li> 204 <li>INTERNET COMMUNICATIONS</li> 205 <li>AUTHORISED DISCLOSURES</li> 206 <li>SHARING OF PERSONAL DATA WITH OTHER CATEGORIES OF RECIPIENTS</li> 207 <li>SECURITY MEASURES</li> 208 <li>RETENTION PERIODS</li> 209 <li>PROCESSING FOR RESEARCH AND STATISTICAL REASONS</li> 210 <li>LINKS TO THIRD PARTY SOURCES</li> 211 <li>COOKIES</li> 212 <li>MINORS</li> 213 <li>AUTOMATED DECISION-MAKING</li> 214 <li> 215 <p>YOUR RIGHTS UNDER THE DATA PROTECTION LAWS</p> 216 </li> 217 <li style="margin-left: 40px;">YOUR RIGHT OF ACCESS</li> 218 <li style="margin-left: 40px;">YOUR RIGHT TO RECTIFICATION</li> 219 <li style="margin-left: 40px;">YOUR RIGHT TO ERASURE (THE RIGHT TO BE FORGOTTEN)</li> 220 <li style="margin-left: 40px;">YOUR RIGHT TO DATA RESTRICTION</li> 221 <li style="margin-left: 40px;">YOUR RIGHT TO DATA PORTABILITY</li> 222 <li style="margin-left: 40px;">YOUR RIGHT TO WITHDRAW CONSENT</li> 223 <li style="margin-left: 40px;">YOUR RIGHT TO OBJECT TO CERTAIN PROCESSING</li> 224 <li style="margin-left: 40px;">YOUR RIGHT TO LODGE A COMPLIANT</li> 225 <li style="margin-left: 40px;">WHAT WE MAY REQUIRE FROM YOU</li> 226 <li style="margin-left: 40px;">TIME LIMIT FOR A RESPONSE</li> 227 <li>COMPANY DETAILS</li> 228 <li>UPDATES</li> 229</ul> 230 231<p> </p> 232 233<h3><strong>APPLICABLE LAWS</strong></h3> 234 235<p>As an entity established in Malta, EU, the main privacy laws that are applicable to Us in so far as You are concerned, are as follows:</p> 236 237<ul> 238 <li>The <strong>Maltese Data Protection Act </strong>(Chapter 586 of the Laws of Malta) as well as the various subsidiary legislation issued under the same – the <strong>‘DPA’</strong>;</li> 239 <li>The <strong>Regulation (EU) 2016/679</strong> of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of Personal Data and on the free movement of such data, and repealing Directive 95/46/EC (<strong>General Data Protection Regulation</strong>) – the <strong>‘GDPR</strong>’.</li> 240</ul> 241 242<p>All the above, as may be amended from time to time, referred to together as the <strong>“Data Protection Laws”</strong></p> 243 244<p> </p> 245 246<h3><strong>WHAT IS PERSONAL DATA?</strong></h3> 247 248<p><strong>"PERSONAL DATA"</strong> means any information that identifies you as an individual or that relates to an idenifiable individual.</p> 249 250<p>Whenever it is not possible or feasible for Us to make use of anonymous and/or anonymised data (in a manner that does not identify any Users of the Site or customers of Our services), We are nevertheless<strong> committed to protecting Your privacy and the security of Your Personal Data at all times.</strong></p> 251 252<p>We collect Personal Data in various ways both digitally via the Site (either when You choose to provide Us with certain data or in some cases, automatically or from third parties[A1] ) as well as non-digitally (for example when You fill in a physical form to benefit from one or more of Our services).</p> 253 254<p> </p> 255 256<p><strong>PERSONAL DATA WE COLLECT ABOUT YOU</strong></p> 257 258<p>There are various <strong>categories of Personal Data</strong> that We collect about You, namely:</p> 259 260<p><strong>CONTACT DETAILS:</strong></p> 261 262<ul> 263 <li><strong>Name</strong></li> 264 <li><strong>Surname</strong></li> 265 <li><strong>Mailing address,</strong></li> 266 <li><strong>Telephone or mobile number</strong></li> 267 <li><strong>Email address</strong></li> 268</ul> 269 270<p><strong>BOOKING DETAILS:</strong></p> 271 272<ul> 273 <li>Contact Details</li> 274 <li>Country of Origin</li> 275 <li>Identification information</li> 276</ul> 277 278<p><strong>REGISTRATION DATA:</strong></p> 279 280<ul> 281 <li>a username</li> 282 <li>password</li> 283 <li>date of birth</li> 284 <li>country of residence</li> 285 <li>gender</li> 286</ul> 287 288<p><strong>MARKETING DATA:</strong></p> 289 290<ul> 291 <li>Name</li> 292 <li>Email address</li> 293 <li>Mailing address</li> 294 <li>Interests</li> 295 <li>Proof of opt-in consent (where needed)</li> 296 <li>Objections to marketing</li> 297 <li>Website data</li> 298 <li>Online identifiers (including IP addresses and information generated via Your browser)</li> 299</ul> 300 301<p><strong>HEALTH DATA: </strong></p> 302 303<ul> 304 <li>Nutritional Requirements (ex. allergies and intolerances)</li> 305</ul> 306 307<p><strong>TRACKING DATA:</strong></p> 308 309<ul> 310 <li>IP address</li> 311</ul> 312 313<p><strong>FINANCIAL INFORMATION:</strong></p> 314 315<ul> 316 <li>Bank account details</li> 317 <li>Credit card information</li> 318</ul> 319 320<p><strong>BANK ACCOUNT DETAILS</strong></p> 321 322<p> </p> 323 324<p><strong>ADDITIONAL INFORMATION:</strong></p> 325 326<p>In some cases, (for example, if You are a client [or prospective client] of Our services, via the Site, any App or otherwise) We may request additional Personal Data as a means of securely identifying You or for another similar lawful purpose (which will be explained in the table below and/or in a condensed policy/notice that may have directed You here). The additional information We may request from You to be able to provide You with Our services includes:</p> 327 328<ul> 329 <li>More secure identification methods</li> 330 <li>Credentials/references</li> 331 <li>Details of Your next of kin</li> 332 <li>Certain special categories of data (sensitive Personal Data) such as health conditions/status (only where necessary and with the necessary safeguards in place).</li> 333</ul> 334 335<p>Many of the categories of Personal Data above are collected directly from You (for example, Your Contact Details and Your Registration Data). However, <strong>
335WE MAY ALSO COLLECT PERSONAL DATA FROM OTHER SOURCES</strong>, including data companies, publicly accessible databases, online booking[A3] companies, travel agents, joint marketing partners, social media platforms and other third parties. We may also receive Personal Data about You from third parties when We need to confirm Your Contact Details or even certain Financial Information. [A4] Should this be the case, We will take all measures as required by law to further inform You about the source of such Personal Data as well as the categories of Personal Data We collect and process. There are certain instances at law where We are specifically forbidden from disclosing to You such activity (for example, when carrying out due diligence for anti-money laundering purposes).</p> 336 337<p><strong>For a detailed description of the reasons why We process the categories of Personal Data above</strong> (and any other specific Personal Data We process) as well as the corresponding legal ground(s) for doing so please see the ‘What We Use Your Personal Data For (Purpose of Processing)’ below.</p> 338 339<p>For information/<strong>Personal Data that We may collect automatically</strong> via the Site, please see the Cookies section below.</p> 340 341<p> </p> 342 343<h3><strong>SOCIAL MEDIA</strong></h3> 344 345<p>If You choose to connect one or more of Your social media accounts with Our Site (if this option is available) to enable the sharing of Personal Data via social media platforms, certain categories of Personal Data relating to You from Your social media account(s) will be shared with Us.</p> 346 347<p> </p> 348 349<h3><strong>HOW AND WHY WE COLLECT PERSONAL DATA</strong></h3> 350 351<p>As a general rule, We do not collect any Personal Data, that is, information that identifies You as an individual <strong>other than that which You choose to provide to Us</strong> such as the data (including Contact Details, Registration Data and Booking Details) You provide when registering with Our Site (where this is available), when contacting Us with enquiries relating to Our goods and/or services, when subscribing to any service offered by Us or via Our Site (including hotel bookings or reservations), such as any newsletters as may be issued by Us from time to time or even when subscribing to any offers We (and/or Our affiliates and/or corporate partners) may offer from time to time (see Personal Data We Collect About You above).</p> 352 353<p>Unless otherwise specified and subject to various controls, as a general rule, <strong>We only collect Personal Data (from You or elsewhere) that We:</strong></p> 354 355<ul> 356 <li><strong>Need to be able to provide You with the goods and/or services You request from Us</strong></li> 357 <li><strong>Are legally required to collect/use and to keep for a predetermined period of time</strong></li> 358 <li><strong>Believe to be necessary for Our legitimate business interests</strong></li> 359</ul> 360 361<p>For a detailed description of the reasons why we process specific categories of personal data as well as the corresponding legal ground(s) for doing so, please see the ‘What We Use Your Personal Data For (Purpose of Processing)’ below.</p> 362 363<p> </p> 364 365<h3><strong>PERSONAL DATA RELATING TO THIRD PARTIES</strong></h3> 366 367<p>By providing Us with or allowing Us to access Personal Data relating to individuals other than Yourself (for example, booking a stay with Us on behalf of Your family members), You are letting Us know that You have the authority to send Us that Personal Data or the authority to permit Us to access those data in the manner described in this Privacy Policy.</p> 368 369<p> </p> 370 371<h3><strong>WHAT WE USE YOUR PERSONAL DATA FOR (PURPOSE OF PROCESSING)</strong></h3> 372 373<p>The following is description (in a clear and plain manner) of what We use Your Personal Data for and the corresponding legal ground(s) we rely on for doing so .</p> 374 375<p>For more detail on what is meant by terms such as <strong>‘Contact Details’, ‘Registration Data’, ‘Booking Details’ </strong>and other categories of Personal Data used in the tables below, please see the section above relating to Personal Data We Collect About You. </p> 376 377<p>Please note that <strong>WHERE WE RELY ON YOUR CONSENT, THIS CAN BE WITHDRAWN AT WILL </strong>(See Special Note on Consent below).</p> 378 379<p> </p> 380 381<p><strong>PROSPECTIVE CLIENTS/USERS OF THE SITE/NEW CLIENTS OF OUR SERVICES:</strong></p> 382 383<table border="1" cellpadding="1" cellspacing="1" style="width: 900px;"> 384 <tbody> 385 <tr> 386 <td> 387 <p><strong>PURPOSE OF THE PROCESSING</strong></p> 388 </td> 389 <td><strong>CATEGORIES OF PERSONAL DATA</strong></td> 390 <td><strong>LEGAL BASIS FOR PROCESSING</strong></td> 391 </tr> 392 <tr> 393 <td>Set up a record on our systems</td> 394 <td> 395 <p>Registration Data</p> 396 397 <p>Contact Data</p> 398 399 <p>Other Communication Data</p> 400 </td> 401 <td> 402 <p>Contractual necessity</p> 403 Legitimate interest (to ensure we have an accurate record)</td> 404 </tr> 405 <tr> 406 <td>To manage our relationship with you</td> 407 <td> 408 <p>Registration Data</p> 409 410 <p>Contact Data</p> 411 412 <p>Other Communication Data</p> 413 </td> 414 <td> 415 <p>Contractual necessity</p> 416 417 <p>Compliance with the legal obligations</p> 418 </td> 419 </tr> 420 <tr> 421 <td>To establish and investigate any suspicious behaviour in order to protect our business from any risk and fraud and to be in line with the law</td> 422 <td> 423 <p>Registration Data</p> 424 425 <p>Contact Data</p> 426 427 <p>Identification and Verification Data</p> 428 Log in Data</td> 429 <td> 430 <p>Legitimate interest (detection and prevention of fraud)</p> 431 Compliance with the legal obligations</td> 432 </tr> 433 <tr> 434 <td>Subscribing to a newsletter or mailing list</td> 435 <td>Registration Data/Contact Details</td> 436 <td>
436Your consent</td> 437 </tr> 438 <tr> 439 <td> 440 <p>Evaluating Your application(s)/requests You send Us to use/receive any of Our services (including bookings).See ‘Automated Decision-Making’ section below for more information.</p> 441 </td> 442 <td> 443 <p>Contact Details</p> 444 445 <p>Booking Details</p> 446 Financial Information/ Bank Account Details</td> 447 <td>Contractual Necessity</td> 448 </tr> 449 <tr> 450 <td>To cater for your specific nutritional requirements (ex. Allergies and intolerances)</td> 451 <td>Health data</td> 452 <td>Your consent</td> 453 </tr> 454 <tr> 455 <td>To be able to provide You with marketing material that You may have requested from Us or that We may be authorised at law to provide to You</td> 456 <td>Marketing Data</td> 457 <td> 458 <p>Your consent (where needed)</p> 459 460 <p>OR</p> 461 Our legitimate interests (where Your consent is not needed)</td> 462 </tr> 463 <tr> 464 <td>To monitor our premises via CCTV for security purposes</td> 465 <td>CCTV footage (deleted after 7 days)</td> 466 <td>Legitimate interests</td> 467 </tr> 468 <tr> 469 <td> </td> 470 <td> </td> 471 <td> </td> 472 </tr> 473 </tbody> 474</table> 475 476<p> </p> 477 478<p><strong>ONGOING CLIENTS OF OUR SERVICES:</strong></p> 479 480<table border="1" cellpadding="1" cellspacing="1" style="width: 900px;"> 481 <tbody> 482 <tr> 483 <td><strong>PURPOSE OF THE PROCESSING</strong></td> 484 <td><strong>CATEGORIES OF PERSONAL DATA</strong></td> 485 <td><strong>LEGAL BASIS FOR PROCESSING</strong></td> 486 </tr> 487 <tr> 488 <td>Maintain records on our systems</td> 489 <td> 490 <p>Registration Data</p> 491 492 <p>Contact Data</p> 493 494 <p>Booking Details</p> 495 496 <p>Financial Information</p> 497 498 <p>Bank Account Details</p> 499 Other Communication Data</td> 500 <td> 501 <p>Contractual necessity</p> 502 Legitimate interest (to ensure we have an accurate record)</td> 503 </tr> 504 <tr> 505 <td>Continue to manage our relationship with you</td> 506 <td> 507 <p>Registration Data</p> 508 509 <p>Contact Data</p> 510 511 <p>Financial Information</p> 512 513 <p>Bank Account Details</p> 514 515 <p>Other Communication Data</p> 516 Transaction and Usage data</td> 517 <td> 518 <p>Contractual necessity</p> 519 520 <p> </p> 521 Compliance with the legal obligations</td> 522 </tr> 523 <tr> 524 <td>Comply with legal and regulatory obligations</td> 525 <td> 526 <p>Contact Details</p> 527 Financial Information</td> 528 <td> 529 <p>Legal obligation</p> 530 </td> 531 </tr> 532 <tr> 533 <td>Your being able to participate in an online survey or poll</td> 534 <td>Registration Data/Contact Details</td> 535 <td>Your consent</td> 536 </tr> 537 <tr> 538 <td>To process and manage payments transactions (where applicable)</td> 539 <td> 540 <p>Financial Information</p> 541 Bank Account Details</td> 542 <td> 543 <p>Contractual necessity</p> 544 </td> 545 </tr> 546 <tr> 547 <td> 548 <p>To be able to provide You with (some or all of) Our services – including those provided via the Site (for example, processing of requests such as bookings) See ‘Automated Decision-Making’ section below for more information.</p> 549 </td> 550 <td> 551 <p>Registration Data</p> 552 553 <p>Contact Details</p> 554 Booking Details</td> 555 <td>Contractual Necessity</td> 556 </tr> 557 <tr> 558 <td>Subscribing to a newsletter or mailing list</td> 559 <td> 560 <p>Registration Data</p> 561 Contact Details</td> 562 <td>Your consent</td> 563 </tr> 564 <tr> 565 <td>To be able to provide You with marketing material that You may have requested from Us or that We may be authorised at law to provide to You</td> 566 <td>Marketing Data</td> 567 <td> 568 <p>Your Consent (where we need this)</p> 569 570 <p>OR</p> 571 Our legitimate interests (where we don’t need Your consent)</td> 572 </tr> 573 <tr> 574 <td>To cater for your specific nutritional requirements (ex. Allergies and intolerances)</td> 575 <td>Health Data</td> 576 <td>Your consent</td> 577 </tr> 578 <tr> 579 <td> 580 <p>To be able to provide You with marketing material that You may have requested from Us or that We may be authorised at law to provide to You</p> 581 </td> 582 <td>Marketing Data</td> 583 <td> 584 <p>Your consent (where needed)</p> 585 586 <p>OR</p> 587 Our legitimate interests (where Your consent is not needed)</td> 588 </tr> 589 <tr> 590 <td>To monitor our premises via CCTV for security purposes</td> 591 <td>CCTV footage (deleted after 7 days)</td> 592 <td>Legitimate interests</td> 593 </tr> 594 <tr> 595 <td>Other Purposes (in detail) – ex AML, Recording of Calls, competitions, Record keeping obligations…</td> 596 <td>LIST FROM THOSE IN SECTION ABOVE AND/OR SPECIFY OTHER PARTICULAR PERSONAL DATA AS NEEDED</td> 597 <td>Depends on the two cells to the left. Could be more than one.</td> 598 </tr> 599 </tbody> 600</table> 601 602<p> </p> 603 604<p>Should We need to process Your data for a new purpose in the future, which is entirely unrelated to the above, We will inform You of such processing in advance and You may exercise Your applicable rights (as explained below) in relation to such processing.</p> 605 606<p>Finally, do note that without certain Personal Data relating to You, We may not be in the position to provide some or all of the services You expect from Us or even to guarantee the full functionality of Our Site.</p> 607 608<p> </p> 609 610<p><strong>SPECIAL NOTE ON CONSENT</strong></p> 611 612<p>For the avoidance of all doubt, We would like to point out that in those limited cases where We cannot or choose
612not to rely on another legal ground (for example, Our legitimate interests), We will process Your Personal Data on the basis of Your consent. In some cases, We will require Your explicit consent, for example, when, on the basis of Your explicit consent We will process special categories of data concerning You such as Your health data (such as when informing us about specific nutritional requirements such as allergies and intolerances) or data that reveals Your race or ethnic origin (what was previously referred to as ‘sensitive Personal Data’) that might be needed as part of Our processing of Your application for ____________________________.</p> 613 614<p>In those cases where We process on the basis of Your consent <strong>(which We will never presume</strong> but which We shall have obtained in a clear and manifest manner from You), <strong>YOU HAVE THE RIGHT TO WITHDRAW YOUR CONSENT AT ANY TIME </strong>and this, in the same manner as You shall have provided it to Us.</p> 615 616<p>Should You exercise Your right to withdraw Your consent at any time (by writing to Us at the physical or email address below), We will determine whether at that stage an alternative legal basis exists for processing Your Personal Data (for example, on the basis of a legal obligation to which We are subject) where We would be legally authorised (or even obliged) to process Your Personal Data without needing Your consent and if so, notify You accordingly. </p> 617 618<p>When We ask for such Personal Data, You may always decline, however should You decline to provide Us with necessary data that We require to provide requested services, We may not necessarily be able to provide You with such services (especially if consent is the only legal ground that is available to Us).</p> 619 620<p>Just to clarify, <strong>consent is not the only ground that permits Us to process Your Personal Data. </strong>In the last preceding section above We pointed out the various grounds that We rely on when processing Your Personal Data for specific purposes.</p> 621 622<p> </p> 623 624<h3><strong>ACCURACY OF PERSONAL DATA</strong></h3> 625 626<p>All reasonable efforts are made to keep any Personal Data We may hold about You up-to-date and as accurate as possible. You can check the information that We hold about You at any time by contacting Us in the manner explained below. If You find any inaccuracies, We will correct them and where required, delete them as necessary.<strong> Please see below for a detailed list of Your legal rights in terms of any applicable data protection law.</strong></p> 627 628<p> </p> 629 630<h3><strong>DIRECT MARKETING</strong></h3> 631 632<p><strong>We only send mail, messages and other communications relating to marketing where We are authorised to do so at law.</strong> In most cases We rely on Your consent to do so (especially where We use electronic communications). If, at any time, You no longer wish to receive direct marketing communications from Us please let Us know by contacting Us at the details below or update Your preferences on any of Our Site(s) or Apps (where applicable).</p> 633 634<p>In the case of direct marketing sent by electronic communications (where We are legally authorised to do so) You will be given an easy way of opting out (or unsubscribing) from any such communications.</p> 635 636<p><strong>Please note that even if You withdraw any consent You may have given Us or if You object to receiving such direct marketing material from Us (in those cases where We do not need Your consent), from time to time We may still need to send You certain important communications from which You cannot opt-out.</strong></p> 637 638<p> </p> 639 640<h3><strong>TRANSFERS TO THIRD COUNTRIES</strong></h3> 641 642<p>As a general rule, the data We process about You (collected via the Site, any of our Apps or otherwise) will be stored and processed within the European Union (EU)/European Economic Area (EEA) or any other non-EEA country deemed by the European Commission to offer an adequate level of protection (the so-called ‘white-listed’ countries listed here: <a href="https://ec.europa.eu/info/law/law-topic/d
642ata-protection_en">https://ec.europa.eu/info/law/law-topic/data-protection_en</a>).</p> 643 644<p>In some cases, it may be necessary for Us to transfer Your Personal Data to a non-EEA country not considered by the European Commission to offer an adequate level of protection (for example to one or more of Our data processors located there). For example, for the implementation of Your desired transaction it can be necessary that We disclose Your Personal Data to banks outside the EEA.</p> 645 646<p>In such cases, apart from all appropriate safeguards that We implement, in any case, to protect Your Personal Data, We have put in place additional adequate measures. For example, We have ensured that the recipient is bound by the EU Standard Contractual Clauses (the EU Model Clauses) designed to protect Your Personal Data as though it were an intra-EEA transfer. You are entitled to obtain a copy of these measures by contacting Us as explained below.</p> 647 648<p> </p> 649 650<h3><strong>INTERNET COMMUNICATIONS</strong></h3> 651 652<p>You will be aware that data sent via the Internet may be transmitted across international borders even where sender and receiver of information are located in the same country. We cannot be held responsible for anything done or omitted to be done by You or any third party in connection with any Personal Data prior to Our receiving it including but not limited to any transfers of Personal Data from You (or a third party such as an online bookings website) to Us via a country having a lower level of data protection than that in place in the European Union, and this, by any technological means whatsoever (for example, WhatsApp, Skype, Dropbox etc.).</p> 653 654<p>Moreover, <strong>We shall accept no responsibility or liability whatsoever for the security of Your data while in transit through the internet unless Our responsibility results explicitly from a law having effect in Malta. </strong></p> 655 656<p> </p> 657 658<h3><strong>AUTHORISED DISCLOSURES</strong></h3> 659 660<p>Without prejudice to anything contained in this Privacy Policy and in the interest of full transparency, We reserve the right to disclose (and otherwise process) any relevant Personal Data relating to You which We may be processing (including in certain cases relevant IP addresses) to authorised third parties in or outside the EU/EEA if such disclosures are allowed under the Data Protection Laws (whether or not You have provided Your consent) including but not limited to:</p> 661 662<ol> 663 <li>For the purpose of preventing, detecting or suppressing fraud (for example, if You provide false or deceptive information about Yourself or attempt to pose as someone else, We may disclose any information We may have about You in Our possession so as to assist any type of investigation into Your actions);</li> 664 <li>in the event of La Falconeria being involved in a merger, sale, restructure, acquisition, joint venture, assignment, transfer;</li> 665 <li>to protect and defend Our rights (including the right to property), safety, or those of Our affiliates, of Users of Our Site or even Your own;</li> 666 <li>to protect against abuse, misuse or unauthorised use of Our Site;</li> 667 <li>for any purpose that may be necessary for the performance of any agreement You may have entered into with Us (including the request for provision of services by third parties) or in order to take steps at Your request prior to entering into a contract;</li> 668 <li>to comply with any legal obligations such as may arise by way of response to any Court subpoena or order or similar official request for Personal Data; or</li> 669 <li>as may otherwise be specifically allowed or required by or under any applicable law (for example, under anti-money laundering legislation).</li> 670</ol> 671 672<p> </p> 673 674<p><strong>SHARING OF PERSONAL DATA WITH OTHER CATEGORIES OF RECIPIENTS</strong></p> 675 676<p>Relevant data will also be disclosed or shared as appropriate (and in all cases in line with the Data Protection Laws) to/with members and staff of La Falconeria, to/with other entities within the Allelon Limited Group and/or to/with affiliated entities and/or sub-contractors established within the European Union if pertinent to any of the purposes listed in this Privacy Policy (including to/with Our services providers who facilitate the functionality of the Site and/or any service You may require). Personal information will only be shared by Us to provide the services You request from Us or for any other lawful reason (including authorised disclosures not requiring Your consent).</p> 677 678<p>Any such authorised disclosures will be done in accordance with the Data Protection laws (for example all Our processors are contractually bound by the requirements in the said Data Protection Laws, including a strict obligation to keep any information they receive confidential and to ensure that their employees/personnel are also bound by similar obligations). The said service providers (Our processors) are also bound by a number of other obligations (in particular, Article 28 of the GDPR). </p> 679 680<p><strong>Your Personal Data will never be shared with third parties for their marketing purposes (unless You give Your consent thereto).</strong></p> 681 682<p>The third parties who We may disclose to and/or share Your Personal Data with are, at the date of this Privacy Policy, the following:</p> 683 684<table align="left" border="1" cellpadding="5" cellspacing="5" style="width: 800px;"> 685 <thead> 686 <tr> 687 <th scope="col">CATERGORY OF RECIPENT</th> 688 <th scope="col">PURPOSE OF PROCESSING</th>
689 </tr> 690 </thead> 691 <tbody> 692 <tr> 693 <td>Cloud Service Providers</td> 694 <td>Hosting of data under state-of-the-art security protocols and our exclusive control</td> 695 </tr> 696 <tr> 697 <td>IT Service Providers</td> 698 <td>Maintenance and support of our IT systems/Website(s) - with restricted access and under our strict controls</td> 699 </tr> 700 <tr> 701 <td>Auditors</td> 702 <td>Compliance with our auditing obligations – with access granted only to essential personal data</td> 703 </tr> 704 <tr> 705 <td>Legal Advisors</td> 706 <td>Compliance with our legal obligations or when necessary for the establishment, exercise or defence of legal claims.</td> 707 </tr> 708 <tr> 709 <td>Public Authorities (for example, where necessary, the Malta Tourism Authority)</td> 710 <td>Compliance with legal obligations and only after verifications are made into necessity of disclosure.</td> 711 </tr> 712 <tr> 713 <td>Other entities upon your request (taxi service etc.)</td> 714 <td>Providing you with services you request where sharing of personal data is necessary</td> 715 </tr> 716 </tbody> 717</table> 718 719<p> </p> 720 721<p> </p> 722 723<p> </p> 724 725<p> </p> 726 727<p> </p> 728 729<p> </p> 730 731<p> </p> 732 733<p> </p> 734 735<p> </p> 736 737<p> </p> 738 739<p> </p> 740 741<p> </p> 742 743<h3> </h3> 744 745<h3><strong>SECURITY MEASURES</strong></h3> 746 747<p>The personal information which We may hold (and/or transfer to any affiliates/partners/subcontractors as the case may be) will be held securely in accordance with Our internal security policy and the law.</p> 748 749<p>We use reasonable efforts to safeguard the confidentiality of any and/or all Personal Data that We may process relating to You and regularly review and enhance Our technical, physical and managerial procedures so as to ensure that Your Personal Data is protected from:</p> 750 751<ul> 752 <li>unauthorised access</li> 753 <li>improper use or disclosure</li> 754 <li>unauthorised modification</li> 755 <li>unlawful destruction or accidental loss.</li> 756</ul> 757 758<p>To this end We have implemented security policies, rules and technical and organisational measures to protect the Personal Data that We may have under Our control. All our members, staff and data processors (including specific subcontractors, including cloud service providers established within the European Union), who may have access to and are associated with the processing of Personal Data, are further obliged (under contract) to respect the confidentiality of Our Users’ or clients’ Personal Data as well as other obligations as imposed by the Data Protection Laws.</p> 759 760<p>Despite all the above, We cannot guarantee that a data transmission or a storage system can ever be 100% secure. For more information about Our security measures please contact Us in the manner described below.</p> 761 762<p>Authorised third parties, and external/third party service providers, with permitted access to Your information (as explained in this Privacy Policy) are specifically required to apply appropriate technical and organisational security measures that may be necessary to safeguard the Personal Data being processed from unauthorised or accidental disclosure, loss or destruction and from any unlawful forms of processing.</p> 763 764<p>As stated above, the said service providers (Our data processors) are also bound by a number of other obligations in line with the Data Protection Laws (particularly, Article 28 of the GDPR).</p> 765 766<p> </p> 767 768<h3><strong>RETENTION PERIODS</strong></h3> 769 770<p><strong>We will retain Your Personal Data only for as long as is necessary </strong>(taking into consideration the purpose for which it was originally obtained). The criteria We use to determine what is ‘necessary’ depends on the particular Personal Data in question and the specific relationship We have with You (including its duration).</p> 771 772<p>Our normal practice is to determine whether there is/are any specific EU and/or Maltese law(s) (for example tax or corporate laws) <strong>permitting</strong> or even <em><strong>obliging</strong></em> Us to keep certain Personal Data for a certain period of time (in which case We will keep the Personal Data for the maximum period indicated by any such law). For example, any data that can be deemed to be ‘accounting records’ must be kept for ten (10 years).</p> 773 774<p>We would also have to determine whether there are any laws and/or contractual provisions that may be invoked against Us by You and/or third parties and if so, what the prescriptive periods for such actions are (this is usually five (5) years in those cases where Our contractual relationship with You terminates or two (2) years in those cases where no such contractual relationship exist). In these cases, We will keep any relevant Personal Data that We may need to defend Ourselves against any claim(s), challenge(s) or other such action(s) by You and/or third parties for such time as is necessary.</p> 775 776<p><strong>Where Your Personal Data is no longer required by Us, We will either securely delete or anonymise the Personal Data in question.</strong></p> 777 778<p> </p> 779 780<h3><strong>PROCESSING FOR RESEARCH AND STATISTICAL REASONS</strong></h3> 781 782<p>Research and statistics using User or client information is only carried out so that We may understand Our Users' and/or clients’ needs, to develop and improve Our services/activities and/or for philanthropic goals representative of La Falconeria’s purpose. In any case, We will always ensure to obtain any consent We may legally require from You beforehand. As in all other cases, We will also ensure to implement all appropriate safeguards as may be necessary.</p> 783 784<p> </p> 785 786<h3><strong>LINKS TO THIRD PARTY SOURCES</strong></h3> 787 788<p>Links that We provide to third-party websites are clearly marked and We are not in any way whatsoever responsible for (nor can We be deemed to endorse in any way) the content of such websites (including any applicable privacy policies or data processing operations of any kind). We suggest that You should read the privacy policies of any such third-party websites. </p> 789 790<p> </p> 791 792<h3><strong>COOKIES</strong></h3> 793 794<p>The Site and Our services are not intended to be used by any persons under the age of eighteen (18) and therefore We will never intentionally collect any Personal Data from such persons. If You are under the age of consent, please consult and get Your parent’s or legal guardian’s permission to use the Site and to use Our services.</p> 795 796<p>We shall consider that any Personal Data of persons under the age of eighteen (18) received by Us, shall be sent with the proper authority and that the sender can demonstrate such authority at any time, upon Our request.</p> 797 798<p> </p> 799 800<h3><strong>MINORS</strong></h3> 801 802<p>The Site and Our services are not intended to be used by any persons under the age of eighteen (18) and therefore We will never intentionally collect any Personal Data from such persons. If You are under the age of consent, please consult and get Your parent’s or legal guardian’s permission to use the Site and to use Our services.</p> 803 804<p> We shall consider that any Personal Data of persons under the age of eighteen (18) received by Us, shall be sent with the proper authority and that the sender can demonstrate such authority at any time, upon Our request.</p> 805 806<p> </p> 807 808<h3><strong>AUTOMATED DECISION-MAKING</strong></h3> 809 810<p>If You are a prospective client trying to book a room with Us, You may be subject to decision making taken solely by automated means (in other words, without significant human intervention), including profiling. Such automated decision making will be will be based on Our contractual obligation with You and will be carried out for the purposes of matching Your booking criteria with Our room availabilities.</p> 811 812<p>Please note that in this regard, You shall always have the right to:</p> 813 814<ul> 815 <li>Request that a human being acting on Our behalf intervenes in the above automated decision-making process; OR</li> 816 <li>Express Your own point of view regarding such automated decision-making and/or the outcome thereof; OR</li> 817 <li>Contest the outcome of such automated decision-making.</li> 818</ul> 819 820<p> </p> 821 822<h3><strong>YOUR RIGHTS UNDER THE DATA PROTECTION LAWS </strong></h3> 823 824<p>Before addressing any request You make with Us, We may first need to verify Your identity. In all cases We will try to act on Your requests as soon as reasonably possible.</p> 825 826<p>As explained in the Retention Periods section above, We may need to keep certain Personal Data for compliance with Our legal retention obligations but also to complete transactions that You requested prior to the change or deleti
826on that You requested.</p> 827 828<p>Your various rights at law include:</p> 829 830<p><strong>Your Right of Access</strong></p> 831 832<p>You may, at any time request Us to confirm whether or not We are processing Personal Data that concerns You and, if We are, You shall have the right to access that Personal Data and to the following information:</p> 833 834<ul> 835 <li>What Personal Data We have,</li> 836 <li>Why We process them,</li> 837 <li>Who We disclose them to,</li> 838 <li>How long We intend on keeping them for (where possible),</li> 839 <li>Whether We transfer them abroad and the safeguards We take to protect them,</li> 840 <li>What Your rights are,</li> 841 <li>How You can make a complaint,</li> 842 <li>Where We got Your Personal Data from and</li> 843 <li>Whether We have carried out any automated decision-making (including profiling) as well as related information.</li> 844</ul> 845 846<p>Upon request, We shall (without adversely affecting the rights and freedoms of others including Our own) provide You with a copy of the Personal Data undergoing processing within one month of receipt of the request, which period may be extended by two months where necessary, taking into account the complexity and number of the requests. We shall inform You of any such extension within one month of receipt of the request, together with the reasons for the delay.</p> 847 848<p><strong>Your Right to Rectification</strong></p> 849 850<p>You have the right to ask Us to rectify inaccurate Personal Data and to complete incomplete Personal Data concerning You. We may seek to verify the accuracy of the data before rectifying it.</p> 851 852<p><strong>Your Right to Erasure (The Right to be Forgotten)</strong></p> 853 854<p>You have the right to ask Us to delete Your Personal Data and We shall comply without undue delay but only where:</p> 855 856<ul> 857 <li>The Personal Data are no longer necessary for the purposes for which they were collected; or</li> 858 <li>You have withdrawn Your consent (in those instances where We process on the basis of Your consent) and We have no other legal ground to process Your Personal Data; or</li> 859 <li>You shall have successfully exercised Your right to object (as explained below[A1] ); or</li> 860 <li>Your Personal Data shall have been processed unlawfully; or</li> 861 <li>There exists a legal obligation to which We are subject; or</li> 862 <li>Special circumstances exist in connection with certain children’s rights.</li> 863</ul> 864 865<p>In any case, We shall not be legally bound to comply with Your erasure request if the processing of Your Personal Data is necessary:</p> 866 867<ul> 868 <li>for compliance with a legal obligation to which We are subject (including but not limited to Our data retention obligations); or</li> 869 <li>for the establishment, exercise or defence of legal claims.</li> 870</ul> 871 872<p>There are other legal grounds entitling Us to refuse erasure requests although the two instances above are the most likely grounds that may be invoked by Us to deny such requests.</p> 873 874<p><strong>Your Right to Data Restriction</strong></p> 875 876<p>You have the right to ask Us to restrict (that is, store but not further process) Your Personal Data but only where:</p> 877 878<ul> 879 <li>The accuracy of Your Personal Data is contested (see the right to data rectification above), for a period enabling Us to verify the accuracy of the Personal Data; or</li> 880 <li>The processing is unlawful and You oppose the erasure of Your Personal Data; or</li> 881 <li>We no longer need the Personal Data for the purposes for which they were collected but You need the Personal Data for the establishment, exercise or defence of legal claims; or</li> 882 <li>You exercised Your right to object and verification of Our legitimate grounds to override Your objection is pending.</li> 883</ul> 884 885<p>Following Your request for restriction, except for storing Your Personal Data, We may only process Your Personal Data:</p> 886 887<ul> 888 <li>Where We have Your consent; or</li> 889 <li>For the establishment, exercise or defence of legal claims; or</li> 890 <li>For the protection of the rights of another natural or legal person; or</li> 891 <li>For reasons of important public interest.</li> 892</ul> 893 894<p><strong>Your Right to Data Portability</strong></p> 895 896<p>You have the right to ask Us to provide Your Personal Data (that You shall have provided to Us) to You in a structured, commonly used, machine-readable format, or (where technically feasible) to have it 'ported' directly to another data controller, provided this does not adversely affect the rights and freedoms of others. This right shall only apply where:</p> 897 898<ul> 899 <li>The processing is based on Your consent or on the performance of a contract with You; and</li> 900 <li>The processing is carried out by automated means.</li> 901</ul> 902 903<p><strong>Your Right to Withdraw Consent (when We rely on consent)</strong></p> 904 905<p>See Our Special Note on Consent for detailed information on this right <strong>(which You may exercise at any time).</strong></p> 906 907<p><strong>Your Right to Object to Certain Processing</strong></p> 908 909<p>In those cases where We only process Your Personal Data when this is 1.) necessary for the performance of a task carried out in the public interest or[A2] 2.) when processing is necessary for the purposes of the legitimate interests pursued by Us or by a third party, You shall have the right to object to processing of Your Personal Data by Us. Where an objection is entered, the processing of data shall cease, unless We as data controller provide compelling and legitimate grounds requiring the continuation of the data processing which outweigh the objections You may have raised.</p> 910 911<p>When Your data is processed for direct marketing purposes, You have the right to objec<strong>t at any time </strong>to the processing of Your Personal Data, which includes profiling to the extent that it is related to such direct marketing.</p> 912 913<p>For the avoidance of all doubt, when We process Your Personal Data when this is necessary for the performance of a contract, when necessary for compliance with a legal obligation to which We are subject or when processing is necessary to protect Your vital interests or those of another natural person, this general right to object shall not subsist.</p> 914 915<p><strong>Your Right to lodge a Complaint</strong></p> 916 917<p>You also have the right to lodge complaints with the appropriate Data Protection Supervisory Authority. The competent authority in Malta is the Office of the Information and Data Protection Commissioner (OIDPC).</p> 918 919<p>We kindly ask that You please attempt to resolve any issues You may have with Us first (even though, as stated above, you have a right to contact the competent authority at any time). </p> 920 921<p><strong>Your Rights in respect of Automated Decision-Making</strong></p> 922 923<p>For information on your rights relating to how We make use of automated decision-making to more efficiently process Your data, please see <strong>‘AUTOMATED DECISION-MAKING’</strong> section above.</p> 924 925<p> </p> 926 927<p> </p> 928 929<p><strong>WHAT WE MAY REQUIRE FROM YOU</strong></p> 930 931<p>As one of the security measures We implement, before being in the position to help You exercise Your rights as described above We may need to verify Your identity to ensure that We do not disclose to or share any Personal Data with any unauthorised individuals.</p> 932 933<p><strong>TIME LIMIT FOR A RESPONSE</strong></p> 934 935<p>We try to reply to all legitimate requests within one month from receiving them. In some particular cases (for example, if the matter is particularly complex or if You send Us multiple requests), it may take Us longer than a month. In such cases, we will notify You accordingly and keep You updated.</p> 936 937<p> </p> 938 939<h3><strong>ALLELON LIMITED - COMPANY DETAILS</strong></h3> 940 941<p><strong>Allelon Limited </strong>a company registered in Malta with company registration number <strong>(C 64420)</strong> and whose registered office address is at <strong>'Allelon Limited', 4, Garden Street, Gharghur, Malta </strong>is the data controller responsible for processing Your Personal Data that takes place via the Site or in the manner explained above (or in the condensed privacy policy or notice that directed You here).</p> 942 943<p>If You have any questions/ comments about privacy or should You wish to exercise any of Your individual rights, please contact <a href="mailto:[email protected]">[email protected]</a> or by writing to <strong>La Falconeria Hotel, 62, Melita street, Valletta</strong> at the address above) by phoning Us using telephone number <strong>(+356) 9958 3122 </strong>during normal office hours or by contacting Our Data Protection Officer.</p> 944 945<p> La Falconeria’s Data Protection Officer is <strong>Steven Hyzler</strong> who can be contacted directly on <a href="mailto:[email protected]">[email protected]</a></p> 946 947<p> </p> 948 949<h3><strong>UPDATES</strong></h3> 950 951<p>We reserve the right, at Our complete discretion, to change, modify, add and/or remove portions of this Privacy Policy at any time. If You are an existing client with whom We have a contractual relationship You shall be informed by Us of any changes made to this Privacy Policy (as well as other terms and conditions relevant to the Site). We shall also archive and store previous versions of the Privacy Policy for Your review.</p> 952 953<p>As a User of the Site with which We have no contractual relationship or even a lawful way of tracing, it is in Your interest to regularly check for any updates to this Privacy Policy (which are usually deemed to be effective on the date they are published on the Site), in the event that Our attempts to notify You of such updates do not reach You.</p> 954 955<p><strong>Last Updated on 07/01/20</strong></p> 956 957<p> </p> 958 959 </div> 960</div> 961 962 963 <!-- Example row of columns --> 964 <footer> 965 <div class="container"> 966 <div class="home_partner">
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