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So erhält der Nutzer Ãbersicht und Details.</strong> Wir definieren, was zusammengehört und was nicht zusammengehört. Wir legen Granularität und Hierarchien fest. Immer <a href="/dienstleistungen/user-centered-design/">gemeinsam mit den Nutzern</a>.</li> 11<li><strong>Wir sorgen für klare Benennung. So entstehen keine Missverständnisse.</strong> Wir wählen aussagekräftige, eindeutige Begriffe für Informationseinheiten. Nicht nur auf Deutsch, sondern auch auf Englisch und Französisch.</li> 12<li><strong>Wir schaffen Zugang. 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