https://trainingindustry.com/articles/

html trainingindustry.com collected 2026-09-24 08:36:47 UTC 129,685 bytes, 4 lines download raw bytes

1<!DOCTYPE html><html lang=en-US><head><meta charset="UTF-8"><meta name="viewport" content="width=device-width, initial-scale=1, maximum-scale=5.0"><link rel=profile href=http://gmpg.org/xfn/11>

1<script type=application/ld+json>{"@context":"https://schema.org","@type":"Organization","url":"https://trainingindustry.com","logo":"https://trainingindustry.com/content/themes/ti/assets/img/logos/ti-logo-stacked.svg"}</script>

1<script type=application/ld+json>{"@context":"https://schema.org","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"item":"https://trainingindustry.com/articles","name":"Articles"}]}</script>

1 <link rel=apple-touch-icon sizes=180x180 href="https://trainingindustry.com/content/themes/ti/assets/favicon/apple-touch-icon.png?v=m2dQpze9nO"><link rel=icon type=image/png href="https://trainingindustry.com/content/themes/ti/assets/favicon/favicon-32x32.png?v=m2dQpze9nO" sizes=32x32><link rel=icon type=image/png href="https://trainingindustry.com/content/themes/ti/assets/favicon/favicon-16x16.png?v=m2dQpze9nO" sizes=16x16><link rel=manifest href="https://trainingindustry.com/content/themes/ti/assets/favicon/manifest.json?v=m2dQpze9nO"><link rel=mask-icon href="https://trainingindustry.com/content/themes/ti/assets/favicon/safari-pinned-tab.svg?v=m2dQpze9nO" color=#00558c><link rel="shortcut icon" href="https://trainingindustry.com/content/themes/ti/assets/favicon/favicon.ico?v=m2dQpze9nO"><meta name="msapplication-config" content="https://trainingindustry.com/content/themes/ti/assets/favicon/browserconfig.xml?v=m2dQpze9nO"><meta name="theme-color" content="#ffffff">

1<script>

vendor: 323 bytes, line 1

1(function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start':new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0],j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src='https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f);})(window,document,'script','dataLayer','

1GTM-KJ32P65

vendor: 3 bytes, line 1

1');

1</script>

1 <meta name='robots' content='index, follow, max-image-preview:large, max-snippet:-1, max-video-preview:-1'><title>Articles - Training Industry, Inc.</title><meta name="description" content="Articles - Training Industry, Inc.  Published on TrainingIndustry.com, Articles, research and tools for the L&amp;D professional. Insights for managing the business of learning."><link rel=canonical href=https://trainingindustry.com/articles/ ><link rel=next href=https://trainingindustry.com/articles/page/2/ ><meta property="og:locale" content="en_US"><meta property="og:type" content="website"><meta property="og:title" content="Articles Archive"><meta property="og:description" content="Articles - Training Industry, Inc.  Published on TrainingIndustry.com, Articles, research and tools for the L&amp;D professional. Insights for managing the business of learning."><meta property="og:url" content="https://trainingindustry.com/articles/"><meta property="og:site_name" content="Training Industry, Inc."><meta property="og:image" content="https://trainingindustry.com/content/uploads/2017/10/ti-logo-stacked.jpg"><meta property="og:image:width" content="400"><meta property="og:image:height" content="400"><meta property="og:image:type" content="image/jpeg"><meta name="twitter:card" content="summary_large_image"><meta name="twitter:site" content="@TrainingIndustr">

1<script type=application/ld+json class=yoast-schema-graph>{"@context":"https:\/\/schema.org","@graph":[{"@type":"CollectionPage","@id":"https:\/\/trainingindustry.com\/articles\/","url":"https:\/\/trainingindustry.com\/articles\/","name":"Articles - Training Industry, Inc.","isPartOf":{"@id":"https:\/\/trainingindustry.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/trainingindustry.com\/articles\/#primaryimage"},"image":{"@id":"https:\/\/trainingindustry.com\/articles\/#primaryimage"},"thumbnailUrl":"https:\/\/trainingindustry.com\/content\/uploads\/2026\/09\/9.22.26-Leadership-1767192960.jpg","description":"Articles - Training Industry, Inc. Published on TrainingIndustry.com, Articles, research and tools for the L&amp;D professional. Insights for managing the business of learning.","breadcrumb":{"@id":"https:\/\/trainingindustry.com\/articles\/#breadcrumb"},"inLanguage":"en-US"},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/trainingindustry.com\/articles\/#primaryimage","url":"https:\/\/trainingindustry.com\/content\/uploads\/2026\/09\/9.22.26-Leadership-1767192960.jpg","contentUrl":"https:\/\/trainingindustry.com\/content\/uploads\/2026\/09\/9.22.26-Leadership-1767192960.jpg","width":1920,"height":1080,"caption":"Employee working at a computer with a manager nearby, illustrating workplace coaching, performance expectations and accountability in a supportive leadership environment."},{"@type":"BreadcrumbList","@id":"https:\/\/trainingindustry.com\/articles\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/trainingindustry.com\/"},{"@type":"ListItem","position":2,"name":"Articles"}]},{"@type":"WebSite","@id":"https:\/\/trainingindustry.com\/#website","url":"https:\/\/trainingindustry.com\/","name":"Training Industry, Inc.","description":"Articles, research and tools for the L&amp;D professional. Insights for managing the business of learning.","publisher":{"@id":"https:\/\/trainingindustry.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/trainingindustry.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/trainingindustry.com\/#organization","name":"Training Industry, Inc","url":"https:\/\/trainingindustry.com\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/trainingindustry.com\/#\/schema\/logo\/image\/","url":"https:\/\/trainingindustry.com\/content\/uploads\/2017\/10\/training_industry_logo_stacked_RGB1.png","contentUrl":"https:\/\/trainingindustry.com\/content\/uploads\/2017\/10\/training_industry_logo_stacked_RGB1.png","width":371,"height":113,"caption":"Training Industry, Inc"},"image":{"@id":"https:\/\/trainingindustry.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/TrainingIndustry\/","https:\/\/x.com\/TrainingIndustr","https:\/\/www.instagram.com\/trainingindustr\/","https:\/\/www.linkedin.com\/company\/training-industry-inc-","https:\/\/www.youtube.com\/user\/TrainingIndustry"]}]}</script>

1 <link rel=dns-prefetch href=//js.hs-scripts.com><link rel=dns-prefetch href=//cloud.typography.com><link rel=alternate type=application/rss+xml title="Training Industry, Inc. &raquo; Feed" href=https://trainingindustry.com/feed/ ><link rel=alternate type=application/rss+xml title="Training Industry, Inc. &raquo; Comments Feed" href=https://trainingindustry.com/comments/feed/ ><link rel=alternate type=application/rss+xml title="Training Industry, Inc. &raquo; Articles Feed" href=https://trainingindustry.com/articles/feed/ ><style id=wp-img-auto-sizes-contain-inline-css>img:is([sizes=auto i],[sizes^="auto," i]){contain-intrinsic-size:3000px 1500px;}</style><link rel=stylesheet id=app-fonts-css href='https://cloud.typography.com/7254776/7588792/css/fonts.css?ver=1' media=screen><style id=wp-block-library-inline-css>/*<![CDATA[*/:root{--wp-block-synced-color:#7a00df;--wp-block-synced-color--rgb:122,0,223;--wp-bound-block-color:var(--wp-block-synced-color);--wp-editor-canvas-background:#ddd;--wp-admin-theme-color:#007cba;--wp-admin-theme-color--rgb:0,124,186;--wp-admin-theme-color-darker-10:#006ba1;--wp-admin-theme-color-darker-10--rgb:0,107,160.5;--wp-admin-theme-color-darker-20:#005a87;--wp-admin-theme-color-darker-20--rgb:0,90,135;--wp-admin-border-width-focus:2px;}@media (min-resolution:192dpi){:root{--wp-admin-border-width-focus:1.5px;}}.wp-element-button{cursor:pointer;}:root .has-very-light-gray-background-color{background-color:#eee;}:root .has-very-dark-gray-background-color{background-color:#313131;}:root .has-very-light-gray-color{color:#eee;}:root .has-very-dark-gray-color{color:#313131;}:root .has-vivid-green-cyan-to-vivid-cyan-blue-gradient-background{background:linear-gradient(135deg,#00d084,#0693e3);}:root .has-purple-crush-gradient-background{background:linear-gradient(135deg,#34e2e4,#4721fb 50%,#ab1dfe);}:root .has-hazy-dawn-gradient-background{background:linear-gradient(135deg,#faaca8,#dad0ec);}:root .has-subdued-olive-gradient-background{background:linear-gradient(135deg,#fafae1,#67a671);}:root .has-atomic-cream-gradient-background{background:linear-gradient(135deg,#fdd79a,#004a59);}:root .has-nightshade-gradient-background{background:linear-gradient(135deg,#330968,#31cdcf);}:root .has-midnight-gradient-background{background:linear-gradient(135deg,#020381,#2874fc);}:root{--wp--preset--font-size--normal:16px;

1--wp--preset--font-size--huge:42px;}.has-regular-font-size{font-size:1em;}.has-larger-font-size{font-size:2.625em;}.has-normal-font-size{font-size:var(--wp--preset--font-size--normal);}.has-huge-font-size{font-size:var(--wp--preset--font-size--huge);}:root .has-text-align-center{text-align:center;}:root .has-text-align-left{text-align:left;}:root .has-text-align-right{text-align:right;}.has-fit-text{white-space:nowrap !important;}#end-resizable-editor-section{display:none;}.aligncenter{clear:both;}.items-justified-left{justify-content:flex-start;}.items-justified-center{justify-content:center;}.items-justified-right{justify-content:flex-end;}.items-justified-space-between{justify-content:space-between;}.screen-reader-text{word-wrap:normal !important;border:0;clip-path:inset(50%);height:1px;margin:-1px;overflow:hidden;padding:0;position:absolute;width:1px;word-break:normal !important;}.screen-reader-text:focus{background-color:#ddd;clip-path:none;color:#444;display:block;font-size:1em;height:auto;left:5px;line-height:normal;padding:15px 23px 14px;text-decoration:none;top:5px;width:auto;z-index:100000;}html :where(.has-border-color){border-style:solid;}html :where([style^=border-color],[style*=";border-color"],[style*="; border-color"]){border-style:solid;}html :where([style^=border-top-color],[style*=";border-top-color"],[style*="; border-top-color"]){border-top-style:solid;}html :where([style^=border-right-color],[style*=";border-right-color"],[style*="; border-right-color"]){border-right-style:solid;}html :where([style^=border-bottom-color],[style*=";border-bottom-color"],[style*="; border-bottom-color"]){border-bottom-style:solid;}html :where([style^=border-left-color],[style*=";border-left-color"],[style*="; border-left-color"]){border-left-style:solid;}html :where([style^=border-width],[style*=";border-width"],[style*="; border-width"]){border-style:solid;}html :where([style^=border-top-width],[style*=";border-top-width"],[style*="; border-top-width"]){border-top-style:solid;}html :where([style^=border-right-width],[style*=";border-right-width"],[style*="; border-right-width"]){border-right-style:solid;}html :where([style^=border-bottom-width],[style*=";border-bottom-width"],[style*="; border-bottom-width"]){border-bottom-style:solid;}html :where([style^=border-left-width],[style*=";border-left-width"],[style*="; border-left-width"]){border-left-style:solid;}html :where(img[class*=wp-image-]){height:auto;max-width:100%;}:where(figure){margin:0 0 1em;}html :where(.is-position-sticky){--wp-admin--admin-bar--position-offset:var(--wp-admin--admin-bar--height,0px);}@media screen and (max-width:600px){html :where(.is-position-sticky){--wp-admin--admin-bar--position-offset:0;}}/*]]>*/</style><style id=global-styles-inline-css>/*<![CDATA[*/:root{--wp--preset--aspect-ratio--square:1;--wp--preset--aspect-ratio--4-3:4/3;--wp--preset--aspect-ratio--3-4:3/4;--wp--preset--aspect-ratio--3-2:3/2;--wp--preset--aspect-ratio--2-3:2/3;--wp--preset--aspect-ratio--16-9:16/9;--wp--preset--aspect-ratio--9-16:9/16;--wp--preset--color--black:#1a1a1a;--wp--preset--color--cyan-bluish-gray:#abb8c3;--wp--preset--color--white:#FFFFFF;--wp--preset--color--pale-pink:#f78da7;--wp--preset--color--vivid-red:#cf2e2e;--wp--preset--color--luminous-vivid-orange:#ff6900;--wp--preset--color--luminous-vivid-amber:#fcb900;--wp--preset--color--light-green-cyan:#7bdcb5;--wp--preset--color--vivid-green-cyan:#00d084;--wp--preset--color--pale-cyan-blue:#8ed1fc;

1--wp--preset--color--vivid-cyan-blue:#0693e3;--wp--preset--color--vivid-purple:#9b51e0;--wp--preset--color--light-blue:#daeaf4;--wp--preset--color--ti-blue:#00558c;--wp--preset--color--ti-green:#82c341;--wp--preset--color--light-gray:#c4c9cd;--wp--preset--color--medium-gray:#91969a;--wp--preset--color--dark-gray:#5e6367;--wp--preset--color--yellow:#fcd60b;--wp--preset--color--green:#0d874c;--wp--preset--color--red:#a6192e;--wp--preset--gradient--vivid-cyan-blue-to-vivid-purple:linear-gradient(135deg,rgb(6,147,227) 0%,rgb(155,81,224) 100%);--wp--preset--gradient--light-green-cyan-to-vivid-green-cyan:linear-gradient(135deg,rgb(122,220,180) 0%,rgb(0,208,130) 100%);--wp--preset--gradient--luminous-vivid-amber-to-luminous-vivid-orange:linear-gradient(135deg,rgb(252,185,0) 0%,rgb(255,105,0) 100%);--wp--preset--gradient--luminous-vivid-orange-to-vivid-red:linear-gradient(135deg,rgb(255,105,0) 0%,rgb(207,46,46) 100%);--wp--preset--gradient--very-light-gray-to-cyan-bluish-gray:linear-gradient(135deg,rgb(238,238,238) 0%,rgb(169,184,195) 100%);

1--wp--preset--gradient--cool-to-warm-spectrum:linear-gradient(135deg,rgb(74,234,220) 0%,rgb(151,120,209) 20%,rgb(207,42,186) 40%,rgb(238,44,130) 60%,rgb(251,105,98) 80%,rgb(254,248,76) 100%);--wp--preset--gradient--blush-light-purple:linear-gradient(135deg,rgb(255,206,236) 0%,rgb(152,150,240) 100%);--wp--preset--gradient--blush-bordeaux:linear-gradient(135deg,rgb(254,205,165) 0%,rgb(254,45,45) 50%,rgb(107,0,62) 100%);--wp--preset--gradient--luminous-dusk:linear-gradient(135deg,rgb(255,203,112) 0%,rgb(199,81,192) 50%,rgb(65,88,208) 100%);--wp--preset--gradient--pale-ocean:linear-gradient(135deg,rgb(255,245,203) 0%,rgb(182,227,212) 50%,rgb(51,167,181) 100%);--wp--preset--gradient--electric-grass:linear-gradient(135deg,rgb(202,248,128) 0%,rgb(113,206,126) 100%);--wp--preset--gradient--midnight:linear-gradient(135deg,rgb(2,3,129) 0%,rgb(40,116,252) 100%);--wp--preset--gradient--primary-gradient:linear-gradient(90deg,rgba(140,134,134,1) 0%,rgba(13,1,1,1) 100%);--wp--preset--gradient--secondary-gradient:linear-gradient(90deg,rgba(196,228,243,1) 0%,rgba(11,164,196,1) 100%);--wp--preset--font-size--small:clamp(12px,0.75rem + ((1vw - 3.6px) * 0.064),13px);--wp--preset--font-size--medium:clamp(13.517px,0.845rem + ((1vw - 3.6px) * 0.416),20px);--wp--preset--font-size--large:clamp(12.371px,0.773rem + ((1vw - 3.6px) * 0.361),18px);--wp--preset--font-size--x-large:clamp(25.014px,1.563rem + ((1vw - 3.6px) * 1.089),42px);--wp--preset--font-size--h-1:clamp(40px,2.5rem + ((1vw - 3.6px) * 1.026),56px);--wp--preset--font-size--h-2:clamp(32px,2rem + ((1vw - 3.6px) * 0.513),40px);--wp--preset--font-size--h-3:clamp(24px,1.5rem + ((1vw - 3.6px) * 0.513),32px);--wp--preset--font-size--h-4:clamp(22px,1.375rem + ((1vw - 3.6px) * 0.385),28px);--wp--preset--font-size--h-5:clamp(20px,1.25rem + ((1vw - 3.6px) * 0.256),24px);--wp--preset--font-size--h-6:clamp(18px,1.125rem + ((1vw - 3.6px) * 0.128),20px);--wp--preset--font-size--regular:clamp(12px,0.75rem + ((1vw - 3.6px) * 0.256),16px);

1--wp--preset--font-family--roboto-light:RobotoLight,sans-serif;--wp--preset--font-family--roboto-lightitalic:RobotoLightItalic,sans-serif;--wp--preset--font-family--roboto-regular:RobotoRegular,sans-serif;--wp--preset--font-family--roboto-italic:RobotoItalic,sans-serif;--wp--preset--font-family--roboto-semibold:RobotoSemiBold,sans-serif;--wp--preset--font-family--roboto-semibolditalic:RobotoSemiBoldItalic,sans-serif;--wp--preset--font-family--roboto-bold:RobotoBold,sans-serif;--wp--preset--font-family--roboto-bolditalic:RobotoBoldItalic,sans-serif;--wp--preset--font-family--poppins-light:PoppinsLight,sans-serif;--wp--preset--font-family--poppins-lightitalic:PoppinsLightItalic,sans-serif;--wp--preset--font-family--poppins-regular:PoppinsRegular,sans-serif;--wp--preset--font-family--poppins-italic:PoppinsItalic,sans-serif;--wp--preset--font-family--poppins-semibold:PoppinsSemiBold,sans-serif;--wp--preset--font-family--poppins-semibolditalic:PoppinsSemiBoldItalic,sans-serif;--wp--preset--font-family--poppins-bold:PoppinsBold,sans-serif;--wp--preset--font-family--poppins-bolditalic:PoppinsBoldItalic,sans-serif;--wp--preset--spacing--20:.33rem;--wp--preset--spacing--30:.57rem;--wp--preset--spacing--40:1rem;--wp--preset--spacing--50:1.75rem;--wp--preset--spacing--60:3.06rem;--wp--preset--spacing--70:5.36rem;--wp--preset--spacing--80:9.38rem;--wp--preset--shadow--natural:6px 6px 9px rgba(0,0,0,0.2);--wp--preset--shadow--deep:12px 12px 50px rgba(0,0,0,0.4);--wp--preset--shadow--sharp:6px 6px 0 rgba(0,0,0,0.2);--wp--preset--shadow--outlined:6px 6px 0 -3px rgb(255,255,255),6px 6px rgb(0,0,0);--wp--preset--shadow--crisp:6px 6px 0 rgb(0,0,0);}.wp-block-button{--wp--preset--dimension--25:25%;--wp--preset--dimension--50:50%;--wp--preset--dimension--75:75%;--wp--preset--dimension--100:100%;}.wp-block-acf-hero{--wp--preset--color--black:#1a1a1a;--wp--preset--color--white:#FFFFFF;}:root{--wp--style--global--content-size:800px;--wp--style--global--wide-size:1460px;}:where(body){margin:0;}.wp-site-blocks > .alignleft{float:left;margin-right:2em;}.wp-site-blocks > .alignright{float:right;margin-left:2em;}.wp-site-blocks > .aligncenter{justify-content:center;margin-left:auto;margin-right:auto;}:where(.wp-site-blocks) > *{margin-block-start:24px;margin-block-end:0;}:where(.wp-site-blocks) > :first-child{margin-block-start:0;}:where(.wp-site-blocks) > :last-child{margin-block-end:0;}:root{--wp--style--block-gap:24px;}:root :where(.is-layout-flow) > :first-child{margin-block-start:0;}:root :where(.is-layout-flow) > :last-child{margin-block-end:0;}:root :where(.is-layout-flow) > *{margin-block-start:24px;margin-block-end:0;}:root :where(.is-layout-constrained) > :first-child{margin-block-start:0;}:root :where(.is-layout-constrained) > :last-child{margin-block-end:0;}:root :where(.is-layout-constrained) > *{margin-block-start:24px;margin-block-end:0;}:root :where(.is-layout-flex){gap:24px;}:root :where(.is-layout-grid){gap:24px;}.is-layout-flow > .alignleft{float:left;margin-inline-start:0;margin-inline-end:2em;}.is-layout-flow > .alignright{float:right;margin-inline-start:2em;margin-inline-end:0;}.is-layout-flow > .aligncenter{margin-left:auto !important;margin-right:auto !important;}.is-layout-constrained > .alignleft{float:left;margin-inline-start:0;margin-inline-end:2em;}.is-layout-constrained > .alignright{float:right;margin-inline-start:2em;margin-inline-end:0;}.is-layout-constrained > .aligncenter{margin-left:auto !important;margin-right:auto !important;}.is-layout-constrained > :where(:not(.alignleft):not(.alignright):not(.alignfull)){max-width:var(--wp--style--global--content-size);margin-left:auto !important;margin-right:auto !important;}.is-layout-constrained > .alignwide{max-width:var(--wp--style--global--wide-size);}body .is-layout-flex{display:flex;}.is-layout-flex{flex-wrap:wrap;align-items:center;}.is-layout-flex > :is(*,div){margin:0;}body .is-layout-grid{display:grid;}.is-layout-grid > :is(*,div){margin:0;}body{padding-top:0;padding-right:0;padding-bottom:0;padding-left:0;}:root :where(.wp-element-button,.wp-block-button__link){background-color:#32373c;border-width:0;color:#fff;font-family:inherit;font-size:inherit;font-style:inherit;font-weight:inherit;letter-spacing:inherit;line-height:inherit;padding-top:calc(0.667em + 2px);padding-right:calc(1.333em + 2px);padding-bottom:calc(0.667em + 2px);padding-left:calc(1.333em + 2px);text-decoration:none;text-transform:inherit;}.has-black-color{color:var(--wp--preset--color--black) !important;}.has-cyan-bluish-gray-color{color:var(--wp--preset--color--cyan-bluish-gray) !important;}.has-white-color{color:var(--wp--preset--color--white) !important;}.has-pale-pink-color{color:var(--wp--preset--color--pale-pink) !important;}.has-vivid-red-color{color:var(--wp--preset--color--vivid-red) !important;}.has-luminous-vivid-orange-color{color:var(--wp--preset--color--luminous-vivid-orange) !important;}.has-luminous-vivid-amber-color{color:var(--wp--preset--color--luminous-vivid-amber) !important;}.has-light-green-cyan-color{color:var(--wp--preset--color--light-green-cyan) !important;}.has-vivid-green-cyan-color{color:var(--wp--preset--color--vivid-green-cyan) !important;}.has-pale-cyan-blue-color{color:var(--wp--preset--color--pale-cyan-blue) !important;}.has-vivid-cyan-blue-color{color:var(--wp--preset--color--vivid-cyan-blue) !important;}.has-vivid-purple-color{color:var(--wp--preset--color--vivid-purple) !important;}.has-light-blue-color{color:var(--wp--preset--color--light-blue) !important;}.has-ti-blue-color{color:var(--wp--preset--color--ti-blue) !important;}.has-ti-green-color{color:var(--wp--preset--color--ti-green) !important;}.has-light-gray-color{color:var(--wp--preset--color--light-gray) !important;}.has-medium-gray-color{color:var(--wp--preset--color--medium-gray) !important;}.has-dark-gray-color{color:var(--wp--preset--color--dark-gray) !important;}.has-yellow-color{color:var(--wp--preset--color--yellow) !important;}.has-green-color{color:var(--wp--preset--color--green) !important;}.has-red-color{color:var(--wp--preset--color--red) !important;}.has-black-background-color{background-color:var(--wp--preset--color--black) !important;}.has-cyan-bluish-gray-background-color{background-color:var(--wp--preset--color--cyan-bluish-gray) !important;}.has-white-background-color{background-color:var(--wp--preset--color--white) !important;}.has-pale-pink-background-color{background-color:var(--wp--preset--color--pale-pink) !important;}.has-vivid-red-background-color{background-color:var(--wp--preset--color--vivid-red) !important;}.has-luminous-vivid-orange-background-color{background-color:var(--wp--preset--color--luminous-vivid-orange) !important;}.has-luminous-vivid-amber-background-color{background-color:var(--wp--preset--color--luminous-vivid-amber) !important;}.has-light-green-cyan-background-color{background-color:var(--wp--preset--color--light-green-cyan) !important;}.has-vivid-green-cyan-background-color{background-color:var(--wp--preset--color--vivid-green-cyan) !important;}.has-pale-cyan-blue-background-color{background-color:var(--wp--preset--color--pale-cyan-blue) !important;}.has-vivid-cyan-blue-background-color{background-color:var(--wp--preset--color--vivid-cyan-blue) !important;}.has-vivid-purple-background-color{background-color:var(--wp--preset--color--vivid-purple) !important;}.has-light-blue-background-color{background-color:var(--wp--preset--color--light-blue) !important;}.has-ti-blue-background-color{background-color:var(--wp--preset--color--ti-blue) !important;}.has-ti-green-background-color{background-color:var(--wp--preset--color--ti-green) !important;}.has-light-gray-background-color{background-color:var(--wp--preset--color--light-gray) !important;}.has-medium-gray-background-color{background-color:var(--wp--preset--color--medium-gray) !important;}.has-dark-gray-background-color{background-color:var(--wp--preset--color--dark-gray) !important;}.has-yellow-background-color{background-color:var(--wp--preset--color--yellow) !important;}.has-green-background-color{background-color:var(--wp--preset--color--green) !important;}.has-red-background-color{background-color:var(--wp--preset--color--red) !important;}.has-black-border-color{border-color:var(--wp--preset--color--black) !important;}.has-cyan-bluish-gray-border-color{border-color:var(--wp--preset--color--cyan-bluish-gray) !important;}.has-white-border-color{border-color:var(--wp--preset--color--white) !important;}.has-pale-pink-border-color{border-color:var(--wp--preset--color--pale-pink) !important;}.has-vivid-red-border-color{border-color:var(--wp--preset--color--vivid-red) !important;}.has-luminous-vivid-orange-border-color{border-color:var(--wp--preset--color--luminous-vivid-orange) !important;}.has-luminous-vivid-amber-border-color{border-color:var(--wp--preset--color--luminous-vivid-amber) !important;}.has-light-green-cyan-border-color{border-color:var(--wp--preset--color--light-green-cyan) !important;}.has-vivid-green-cyan-border-color{border-color:var(--wp--preset--color--vivid-green-cyan) !important;}.has-pale-cyan-blue-border-color{border-color:var(--wp--preset--color--pale-cyan-blue) !important;}.has-vivid-cyan-blue-border-color{border-color:var(--wp--preset--color--vivid-cyan-blue) !important;}.has-vivid-purple-border-color{border-color:var(--wp--preset--color--vivid-purple) !important;}.has-light-blue-border-color{border-color:var(--wp--preset--color--light-blue) !important;}.has-ti-blue-border-color{border-color:var(--wp--preset--color--ti-blue) !important;}.has-ti-green-border-color{border-color:var(--wp--preset--color--ti-green) !important;}.has-light-gray-border-color{border-color:var(--wp--preset--color--light-gray) !important;}.has-medium-gray-border-color{border-color:var(--wp--preset--color--medium-gray) !important;}.has-dark-gray-border-color{border-color:var(--wp--preset--color--dark-gray) !important;}.has-yellow-border-color{border-color:var(--wp--preset--color--yellow) !important;}.has-green-border-color{border-color:var(--wp--preset--color--green) !important;}.has-red-border-color{border-color:var(--wp--preset--color--red) !important;}.has-vivid-cyan-blue-to-vivid-purple-gradient-background{background:var(--wp--preset--gradient--vivid-cyan-blue-to-vivid-purple) !important;}.has-light-green-cyan-to-vivid-green-cyan-gradient-background{background:var(--wp--preset--gradient--light-green-cyan-to-vivid-green-cyan) !important;}.has-luminous-vivid-amber-to-luminous-vivid-orange-gradient-background{background:var(--wp--preset--gradient--luminous-vivid-amber-to-luminous-vivid-orange) !important;}.has-luminous-vivid-orange-to-vivid-red-gradient-background{background:var(--wp--preset--gradient--luminous-vivid-orange-to-vivid-red) !important;}

1.has-very-light-gray-to-cyan-bluish-gray-gradient-background{background:var(--wp--preset--gradient--very-light-gray-to-cyan-bluish-gray) !important;}.has-cool-to-warm-spectrum-gradient-background{background:var(--wp--preset--gradient--cool-to-warm-spectrum) !important;}.has-blush-light-purple-gradient-background{background:var(--wp--preset--gradient--blush-light-purple) !important;}.has-blush-bordeaux-gradient-background{background:var(--wp--preset--gradient--blush-bordeaux) !important;}.has-luminous-dusk-gradient-background{background:var(--wp--preset--gradient--luminous-dusk) !important;}.has-pale-ocean-gradient-background{background:var(--wp--preset--gradient--pale-ocean) !important;}.has-electric-grass-gradient-background{background:var(--wp--preset--gradient--electric-grass) !important;}.has-midnight-gradient-background{background:var(--wp--preset--gradient--midnight) !important;}.has-primary-gradient-gradient-background{background:var(--wp--preset--gradient--primary-gradient) !important;}.has-secondary-gradient-gradient-background{background:var(--wp--preset--gradient--secondary-gradient) !important;}.has-small-font-size{font-size:var(--wp--preset--font-size--small) !important;}.has-medium-font-size{font-size:var(--wp--preset--font-size--medium) !important;}.has-large-font-size{font-size:var(--wp--preset--font-size--large) !important;}.has-x-large-font-size{font-size:var(--wp--preset--font-size--x-large) !important;}.has-h-1-font-size{font-size:var(--wp--preset--font-size--h-1) !important;}.has-h-2-font-size{font-size:var(--wp--preset--font-size--h-2) !important;}.has-h-3-font-size{font-size:var(--wp--preset--font-size--h-3) !important;}.has-h-4-font-size{font-size:var(--wp--preset--font-size--h-4) !important;}.has-h-5-font-size{font-size:var(--wp--preset--font-size--h-5) !important;}.has-h-6-font-size{font-size:var(--wp--preset--font-size--h-6) !important;}.has-regular-font-size{font-size:var(--wp--preset--font-size--regular) !important;}.has-roboto-light-font-family{font-family:var(--wp--preset--font-family--roboto-light) !important;}.has-roboto-lightitalic-font-family{font-family:var(--wp--preset--font-family--roboto-lightitalic) !important;}.has-roboto-regular-font-family{font-family:var(--wp--preset--font-family--roboto-regular) !important;}.has-roboto-italic-font-family{font-family:var(--wp--preset--font-family--roboto-italic) !important;}.has-roboto-semibold-font-family{font-family:var(--wp--preset--font-family--roboto-semibold) !important;}.has-roboto-semibolditalic-font-family{font-family:var(--wp--preset--font-family--roboto-semibolditalic) !important;}.has-roboto-bold-font-family{font-family:var(--wp--preset--font-family--roboto-bold) !important;}.has-roboto-bolditalic-font-family{font-family:var(--wp--preset--font-family--roboto-bolditalic) !important;}.has-poppins-light-font-family{font-family:var(--wp--preset--font-family--poppins-light) !important;}.has-poppins-lightitalic-font-family{font-family:var(--wp--preset--font-family--poppins-lightitalic) !important;}.has-poppins-regular-font-family{font-family:var(--wp--preset--font-family--poppins-regular) !important;}.has-poppins-italic-font-family{font-family:var(--wp--preset--font-family--poppins-italic) !important;}.has-poppins-semibold-font-family{font-family:var(--wp--preset--font-family--poppins-semibold) !important;}.has-poppins-semibolditalic-font-family{font-family:var(--wp--preset--font-family--poppins-semibolditalic) !important;}.has-poppins-bold-font-family{font-family:var(--wp--preset--font-family--poppins-bold) !important;}.has-poppins-bolditalic-font-family{font-family:var(--wp--preset--font-family--poppins-bolditalic) !important;}:where(.wp-block-acf-hero).has-black-color{color:var(--wp--preset--color--black) !important;}:where(.wp-block-acf-hero).has-white-color{color:var(--wp--preset--color--white) !important;}:where(.wp-block-acf-hero).has-black-background-color{background-color:var(--wp--preset--color--black) !important;}:where(.wp-block-acf-hero).has-white-background-color{background-color:var(--wp--preset--color--white) !important;}:where(.wp-block-acf-hero).has-black-border-color{border-color:var(--wp--preset--color--black) !important;}:where(.wp-block-acf-hero).has-white-border-color{border-color:var(--wp--preset--color--white) !important;}/*]]>*/</style><link rel=stylesheet id=app-styles-css href='https://trainingindustry.com/content/themes/ti/dist/css/style.css?ver=2.0.1' media=all><link rel=stylesheet id=app-print-css href='https://trainingindustry.com/content/themes/ti/dist/css/print.css?ver=2.0.1' media=print>

1<script id=jquery-js src=https://trainingindustry.com/content/themes/ti/js/lib/jquery/jquery-3.1.1.js></script>

1<script id=jquery-migrate-js src="https://trainingindustry.com/wordpress/wp-includes/js/jquery/jquery-migrate.min.js?ver=3.4.1"></script>

1<script id=picturefill-js-js src=https://trainingindustry.com/content/themes/ti/js/lib/picturefill/picturefill.js></script>

1<script id=ti-js-cookie-js src="https://trainingindustry.com/content/themes/ti/js/lib/js-cookie-master/src/js.cookie.js?ver=1"></script>

1 <link rel=https://api.w.org/ href=https://trainingindustry.com/wp-json/ ><link rel=EditURI type=application/rsd+xml title=RSD href=https://trainingindustry.com/wordpress/xmlrpc.php?rsd><meta name="generator" content="WordPress 7.1.2"><meta name="generator" content="Seriously Simple Podcasting 3.16.3">

1<script class=hsq-set-content-id data-content-id=listing-page>var _hsq=_hsq||[];_hsq.push(["setContentType","listing-page"]);</script>

1 <link rel=alternate type=application/rss+xml title="Podcast RSS feed" href=https://trainingindustry.com/feed/podcast><meta name="onesignal" content="wordpress-plugin">

1<script>window.OneSignalDeferred=window.OneSignalDeferred||[];OneSignalDeferred.push(function(OneSignal){var oneSignal_options={};window._oneSignalInitOptions=oneSignal_options;oneSignal_options['serviceWorkerParam']={scope:'/'};oneSignal_options['serviceWorkerPath']='OneSignalSDKWorker.js.php';OneSignal.Notifications.setDefaultUrl("https://trainingindustry.com/wordpress");oneSignal_options['wordpress']=true;oneSignal_options['appId']='af84e2b5-e431-44db-aec3-34e3cfeedefb';oneSignal_options['allowLocalhostAsSecureOrigin']=true;oneSignal_options['welcomeNotification']={};oneSignal_options['welcomeNotification']['title']="Thank you for enabling notifications from Training Industry!";oneSignal_options['welcomeNotification']['message']="We&#039;ll notify you of new resources with occasional alerts. If you&#039;d like to receive our free newsletters, webinar invitations and articles by email, click here.";oneSignal_options['welcomeNotification']['url']="https://www2.trainingindustry.com/welcome";oneSignal_options['path']="https://trainingindustry.com/content/plugins/onesignal-free-web-push-notifications/sdk_files/";oneSignal_options['safari_web_id']="web.onesignal.auto.212e621b-efc2-4b2a-9d36-9f4cd158ecec";oneSignal_options['promptOptions']={};OneSignal.init(window._oneSignalInitOptions);OneSignal.Slidedown.promptPush()});function documentInitOneSignal(){var oneSignal_elements=document.getElementsByClassName("OneSignal-prompt");var oneSignalLinkClickHandler=function(event){OneSignal.Notifications.requestPermission();event.preventDefault();};for(var i=0;i<oneSignal_elements.length;i++)
2oneSignal_elements[i].addEventListener('click',oneSignalLinkClickHandler,false);}

3if(document.readyState==='complete'){documentInitOneSignal();}
4else{window.addEventListener("load",function(event){documentInitOneSignal();});}</script>

4 <link rel=icon href=https://trainingindustry.com/content/uploads/2026/08/cropped-logo-512-32x32.png sizes=32x32><link rel=icon href=https://trainingindustry.com/content/uploads/2026/08/cropped-logo-512-192x192.png sizes=192x192><link rel=apple-touch-icon href=https://trainingindustry.com/content/uploads/2026/08/cropped-logo-512-180x180.png><meta name="msapplication-TileImage" content="https://trainingindustry.com/content/uploads/2026/08/cropped-logo-512-270x270.png"><style id=wp-custom-css>#cookie-law-info-again{display:none;}[data-content=editor] ol:not(.gform_fields){list-style-type:decimal;}.tab-content ul{list-style-type:disc;padding-left:40px;margin:19px 0;}.tab-content ol{list-style-type:decimal;padding-left:40px;margin:19px 0;}ol.bold{font-weight:700;}.mepr-signup-form .mepr-countries-dropdown{padding-top:0 !important;padding-bottom:0 !important;}a[data-topic='34030'],a[data-topic='34031'],a[data-topic='34032'],a[data-topic='32461']{display:none;}</style>

4<script async=async src=https://www.googletagservices.com/tag/js/gpt.js></script>

4<script>var googletag=googletag||{};googletag.cmd=googletag.cmd||[];var tagTargeting=tagTargeting||{};</script>

4 </head><body class="archive post-type-archive post-type-archive-articles wp-theme-ti group-blog hfeed"> <noscript><iframe src="https://www.googletagmanager.com/ns.html?id=GTM-KJ32P65" height=0 width=0 style=display:none;visibility:hidden></iframe></noscript><div id=page class=site> <a class="skip-link screen-reader-text" href=#content>Skip to content</a><div id=header-container class=header-container><header class=site__header role=banner><div class=site__bar><div class=top-bar><div class=top-bar__container><div id=member-lms-buttons class=member-lms-buttons><div class=subscribe-btn> <a href=https://members.trainingindustry.com/login/ target=_blank class=subscribe-btn__link data-item=flex>Member Login</a></div><div class=subscribe-btn> <a href=https://learn.trainingindustry.com/learn/ target=_blank class="subscribe-btn__link button--moon-blue" data-item=flex>LMS Login</a></div></div><nav class=top-bar__nav id=store-btn><ul> <li> <a href=https://store.trainingindustry.com/ target=_blank> <svg class=menu-icon xmlns=http://www.w3.org/2000/svg width=20 height=20 viewBox="0 0 23 20" fill=none> <g clip-path=url(#clip0_841_1323)> <path d="M0.638889 0C0.2875 0 0 0.28125 0 0.625C0 0.96875 0.2875 1.25 0.638889 1.25H2.15226C2.45573 1.25 2.71927 1.45703 2.77917 1.75L5.13108 13C5.37465 14.1641 6.42083 15 7.63472 15H19.8056C20.1569 15 20.4444 14.7188 20.4444 14.375C20.4444 14.0312 20.1569 13.75 19.8056 13.75H7.63472C7.02778 13.75 6.50469 13.332 6.3809 12.75L6.06944 11.25H18.6316C19.8056 11.25 20.8278 10.4688 21.1113 9.35547L22.7844 2.80469C22.984 2.01562 22.3771 1.25 21.5465 1.25H3.95712C3.69358 0.507812 2.97083 0 2.15226 0H0.638889ZM4.23663 2.5H21.5425L19.8694 9.05469C19.7257 9.60938 19.2146 10 18.6276 10H5.8059L4.23663 2.5ZM6.70833 17.8125C6.70833 17.5639 6.8093 17.3254 6.98902 17.1496C7.16875 16.9738 7.4125 16.875 7.66667 16.875C7.92083 16.875 8.16459 16.9738 8.34431 17.1496C8.52403 17.3254 8.625 17.5639 8.625 17.8125C8.625 18.0611 8.52403 18.2996 8.34431 18.4754C8.16459 18.6512 7.92083 18.75 7.66667 18.75C7.4125 18.75 7.16875 18.6512 6.98902 18.4754C6.8093 18.2996 6.70833 18.0611 6.70833 17.8125ZM9.90278 17.8125C9.90278 17.5252 9.84494 17.2408 9.73256 16.9754C9.62019 16.71 9.45548 16.4688 9.24784 16.2657C9.04019 16.0626 8.79369 15.9014 8.52239 15.7915C8.25109 15.6816 7.96032 15.625 7.66667 15.625C7.37302 15.625 7.08224 15.6816 6.81094 15.7915C6.53965 15.9014 6.29314 16.0626 6.0855 16.2657C5.87786 16.4688 5.71314 16.71 5.60077 16.9754C5.48839 17.2408 5.43056 17.5252 5.43056 17.8125C5.43056 18.0998 5.48839 18.3842 5.60077 18.6496C5.71314 18.915 5.87786 19.1562 6.0855 19.3593C6.29314 19.5624 6.53965 19.7236 6.81094 19.8335C7.08224 19.9434 7.37302 20 7.66667 20C7.96032 20 8.25109 19.9434 8.52239 19.8335C8.79369 19.7236 9.04019 19.5624 9.24784 19.3593C9.45548 19.1562 9.62019 18.915 9.73256 18.6496C9.84494 18.3842 9.90278 18.0998 9.90278 17.8125ZM17.8889 16.875C18.1431 16.875 18.3868 16.9738 18.5665 17.1496C18.7463 17.3254 18.8472 17.5639 18.8472 17.8125C18.8472 18.0611 18.7463 18.2996 18.5665 18.4754C18.3868 18.6512 18.1431 18.75 17.8889 18.75C17.6347 18.75 17.391 18.6512 17.2112 18.4754C17.0315 18.2996 16.9306 18.0611 16.9306 17.8125C16.9306 17.5639 17.0315 17.3254 17.2112 17.1496C17.391 16.9738 17.6347 16.875 17.8889 16.875ZM17.8889 20C18.4819 20 19.0507 19.7695 19.4701 19.3593C19.8894 18.9491 20.125 18.3927 20.125 17.8125C20.125 17.2323 19.8894 16.6759 19.4701 16.2657C19.0507 15.8555 18.4819 15.625 17.8889 15.625C17.2958 15.625 16.7271 15.8555 16.3077 16.2657C15.8884 16.6759 15.6528 17.2323 15.6528 17.8125C15.6528 18.3927 15.8884 18.9491 16.3077 19.3593C16.7271 19.7695 17.2958 20 17.8889 20Z" fill=white /> </g> <defs> <clipPath id="clip0_841_1323"> <rect width=23 height=20 fill=white /> </clipPath> </defs> </svg>Store</a> </li></ul></nav><div class=search-container> <button id=open-search class=search-toggle data-item="flex toggle" role=button aria-controls=panel__search aria-pressed=false> <svg class=open-search xmlns=http://www.w3.org/2000/svg viewBox="0 0 25 25" width=20 height=20><path d="m24.83 23.51-6.3-6.29a.55.55 0 0 0-.42-.17h-.5a9.93 9.93 0 1 0-.56.57v.49a.59.59 0 0 0 .17.42l6.29 6.3a.59.59 0 0 0 .83 0l.49-.49a.59.59 0 0 0 0-.83Zm-14.67-4.76a8.6 8.6 0 1 1 8.59-8.59 8.59 8.59 0 0 1-8.59 8.59Z" fill=#5e6367 /></svg> <span>Search</span> </button><form role=search method=get class=search-form action=https://trainingindustry.com/ > <label for=search class=screen-reader-text>Search for:</label> <input type=search id=search placeholder="Search website" class=search-field value name=s> <input type=submit class=search-submit value=Search></form></div><div id=subscribe-buttons class=subscribe-buttons><div class> <a href=https://trainingindustry.com/subscribe/ class=icon-btn__link data-item=flex> <svg class=menu-icon xmlns=http://www.w3.org/2000/svg width=23 height=20 viewBox="0 0 23 20" fill=none> <path d="M2.3 4.2501H16.1C16.7361 4.2501 17.25 4.764 17.25 5.4001V6.57525C17.4405 6.55729 17.6309 6.5501 17.825 6.5501C18.0191 6.5501 18.2095 6.55729 18.4 6.57525V5.4001C18.4 4.1315 17.3686 3.1001 16.1 3.1001H2.3C1.

403141 3.1001 0 4.1315 0 5.4001V14.6001C0 15.8687 1.03141 16.9001 2.3 16.9001H12.9447C12.6536 16.5479 12.3984 16.1598 12.19 15.7501H2.3C1.66391 15.7501 1.15 15.2362 1.15 14.6001V8.26072L7.50016 12.9146C8.51359 13.6549 9.89 13.6549 10.8998 12.9146L11.5144 12.4654C11.5503 11.8832 11.6689 11.3226 11.8522 10.7907L10.2206 11.9874C9.61328 12.4331 8.78672 12.4331 8.17937 11.9874L1.15 6.834V5.4001C1.15 4.764 1.66391 4.2501 2.3 4.2501ZM17.825 8.8501C18.8925 8.8501 19.9163 9.27416 20.6711 10.029C21.4259 10.7838 21.85 11.8076 21.85 12.8751C21.85 13.9426 21.4259 14.9664 20.6711 15.7212C19.9163 16.476 18.8925 16.9001 17.825 16.9001C16.7575 16.9001 15.7337 16.476 14.9789 15.7212C14.2241 14.9664 13.8 13.9426 13.8 12.8751C13.8 11.8076 14.2241 10.7838 14.9789 10.029C15.7337 9.27416 16.7575 8.8501 17.825 8.8501ZM17.825 18.0501C18.5046 18.0501 19.1775 17.9162 19.8054 17.6562C20.4332 17.3961 21.0037 17.0149 21.4843 16.5344C21.9648 16.0538 22.346 15.4833 22.6061 14.8555C22.8661 14.2276 23 13.5547 23 12.8751C23 12.1955 22.8661 11.5226 22.6061 10.8947C22.346 10.2669 21.9648 9.69636 21.4843 9.21582C21.0037 8.73528 20.4332 8.35409 19.8054 8.09402C19.1775 7.83395 18.5046 7.7001 17.825 7.7001C17.1454 7.7001 16.4725 7.83395 15.8446 8.09402C15.2168 8.35409 14.6463 8.73528 14.1657 9.21582C13.6852 9.69636 13.304 10.2669 13.0439 10.8947C12.7839 11.5226 12.65 12.1955 12.65 12.8751C12.65 13.5547 12.7839 14.2276 13.0439 14.8555C13.304 15.4833 13.6852 16.0538 14.1657 16.5344C14.6463 17.0149 15.2168 17.3961 15.8446 17.6562C16.4725 17.9162 17.1454 18.0501 17.825 18.0501ZM20.2436 11.319C20.0208 11.0962 19.6542 11.0962 19.4314 11.319L17.25 13.5004L16.2186 12.469C15.9958 12.2462 15.6292 12.2462 15.4064 12.469C15.1836 12.6918 15.1836 13.0584 15.4064 13.2812L16.8439 14.7187C17.0667 14.9415 17.4333 14.9415 17.6561 14.7187L20.2436 12.1312C20.4664 11.9084 20.4664 11.5418 20.2436 11.319Z" fill=white /> </svg>Subscribe</a></div><div class=contact-btn> <a href=https://trainingindustry.com/contact/ class=icon-btn__link data-item=flex> <svg class=menu-icon xmlns=http://www.w3.org/2000/svg width=20 height=20 viewBox="0 0 23 24" fill=none> <g clip-path=url(#clip0_841_401)> <path d="M16.8816 12.8625C16.1449 12.548 15.2914 12.7547 14.7838 13.3746L13.2924 15.1984C11.226 13.999 9.50098 12.274 8.30156 10.2076L10.1209 8.72069C10.7408 8.21307 10.952 7.35955 10.633 6.62284L8.47676 1.59158C8.13984 0.80096 7.29082 0.360725 6.45078 0.540413L1.41953 1.61854C0.592969 1.79373 0 2.52596 0 3.37498C0 14.008 8.24317 22.7139 18.6875 23.4506C18.8897 23.464 19.0963 23.4775 19.3029 23.4865C19.3029 23.4865 19.3029 23.4865 19.3074 23.4865C19.5814 23.4955 19.851 23.5045 20.1295 23.5045C20.9785 23.5045 21.7107 22.9115 21.8859 22.0849L22.9641 17.0537C23.1438 16.2137 22.7035 15.3646 21.9129 15.0277L16.8816 12.8715V12.8625ZM20.1115 22.0625C9.79746 22.0535 1.4375 13.6935 1.4375 3.37498C1.4375 3.20428 1.5543 3.06053 1.72051 3.02459L6.75176 1.94647C6.91797 1.91053 7.08867 2.00037 7.15606 2.1576L9.31231 7.18885C9.3752 7.33709 9.33477 7.5078 9.20899 7.60662L7.38516 9.09803C6.8416 9.54276 6.69785 10.3199 7.05273 10.9308C8.37793 13.2174 10.2826 15.1221 12.5646 16.4428C13.1756 16.7976 13.9527 16.6539 14.3975 16.1103L15.8889 14.2865C15.9922 14.1607 16.1629 14.1203 16.3066 14.1832L21.3379 16.3394C21.4951 16.4068 21.585 16.5775 21.549 16.7437L20.4709 21.775C20.435 21.9412 20.2867 22.058 20.1205 22.058C20.116 22.058 20.1115 22.058 20.107 22.058L20.1115 22.0625Z" fill=white /> </g> <defs> <clipPath id="clip0_841_401"> <rect width=23 height=23 fill=white transform="translate(0 0.5)"/> </clipPath> </defs> </svg>Contact Us</a></div></div></div></div><div class=site__bar-container> <button id=menu-toggle class=menu-toggle aria-controls=primary-menu aria-expanded=false><div class=screen-reader-text>Toggle Main Menu</div> <span></span> <span></span> <span></span> </button><div class=site__branding data-item=flex><h1 class="site__title"> <a href=https://trainingindustry.com/ rel=home>Training Industry, Inc.	<img src=https://trainingindustry.com/content/themes/ti/assets/img/logos/ti-logo-stacked.svg alt="Training Industry"> </a></h1></div><nav id=site-navigation class=main-navigation><ul id=primary-menu class=primary-menu><li id=menu-item-129806 class="mega-menu menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-129806"><a href=#><span class=menu-item-label>Why Training Industry</span></a><ul class=sub-menu> <li id=menu-item-129807 class="mega-menu__column menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-129807"><a href=#><span class=menu-item-label>Menu Column</span></a><ul class=sub-menu> <li id=menu-item-129811 class="menu-item--label-large menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-129811"><a href=#><span class=menu-item-label>Access to Expertise</span></a><ul class=sub-menu> <li id=menu-item-130103 class="menu-item menu-item-type-post_type menu-item-object-page menu-item-130103"><a href=https://trainingindustry.com/knowledge-areas/ ><span class=menu-item--cta-card><span class=menu-item-label>L&#038;D Resources</span><span class=menu-item-description>Explore insights on managing the business of learning from global L&#038;D experts.</span></span></a></li> <li id=menu-item-129816 class="menu-item menu-item-type-custom menu-item-object-custom menu-item-129816"><a href=https://trainingindustry.com/continuing-professional-development/certified-professional-in-training-management/ ><span class=menu-item--cta-card><span class=menu-item-label>Become a Certified Professional in Training Management</span><span class=menu-item-description>Earn your CPTMâ¢ credential, the certification for learning leaders.</span></span></a></li> <li id=menu-item-129817 class="menu-item menu-item-type-custom menu-item-object-custom menu-item-129817"><a href=https://trainingindustry.com/become-a-training-industry-member/#tia><span class=menu-item--cta-card><span class=menu-item-label>Tia, the Training Industry AI Agent</span><span class=menu-item-description>Get fast, personalized support with our AI-powered agent</span></span></a></li> <li id=menu-item-150290 class="menu-item menu-item-type-custom menu-item-object-custom menu-item-150290"><a href=https://trainingindustry.com/continuing-professional-development><span class=menu-item--cta-card><span class=menu-item-label>Courses and Certifications</span><span class=menu-item-description>Advance your L&#038;D career with research-backed programs.</span></span></a></li> <li id=menu-item-129819 class="menu-item menu-item-type-post_type menu-item-object-page menu-item-129819"><a href=https://trainingindustry.com/training-industry-publications/ ><span class=menu-item--cta-card><span class=menu-item-label>Training Industry Publications</span><span class=menu-item-description>Stay informed with our magazine, podcast and expert content.</span></span></a></li></ul> </li></ul> </li> <li id=menu-item-129808 class="mega-menu__column menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-129808"><a href=#><span class=menu-item-label>Menu Column</span></a><ul class=sub-menu> <li id=menu-item-129812 class="menu-item--label-large menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-129812"><a href=#><span class=menu-item-label>A Network to Support You</span></a><ul class=sub-menu> <li id=menu-item-129916 class="menu-item--label menu-item menu-item-type-custom menu-item-object-custom menu-item-129916"><a href=#><span class=menu-item-label>Find a Friend</span></a></li> <li id=menu-item-129820 class="menu-item menu-item-type-custom menu-item-object-custom menu-item-129820"><a href=https://trainingindustry.com/become-a-training-industry-member/#lounge><span class=menu-item--cta-card><span class=menu-item-label>Community Forum</span><span class=menu-item-description>Connect with like-minded practitioners and industry experts.</span></span></a></li> <li id=menu-item-129821 class="menu-item menu-item-type-post_type menu-item-object-page menu-item-129821"><a href=https://trainingindustry.com/collaborate-with-us/ ><span class=menu-item--cta-card><span class=menu-item-label>Collaborate With Us</span><span class=menu-item-description>

4Share your expertise, contribute content and explore our services.</span></span></a></li> <li id=menu-item-129917 class="menu-item--label menu-item menu-item-type-custom menu-item-object-custom menu-item-129917"><a href=#><span class=menu-item-label>Find a partner</span></a></li> <li id=menu-item-129822 class="menu-item menu-item-type-custom menu-item-object-custom menu-item-129822"><a href=https://trainingindustry.com/top-training-companies/ ><span class=menu-item--cta-card><span class=menu-item-label>Top Training Companies</span><span class=menu-item-description>Explore top training partners across sectors to achieve your learning goals.</span></span></a></li> <li id=menu-item-129823 class="menu-item menu-item-type-custom menu-item-object-custom menu-item-129823"><a href=https://directory.trainingindustry.com/ ><span class=menu-item--cta-card><span class=menu-item-label>Vendor Directory</span><span class=menu-item-description>Find and compare corporate training providers.</span></span></a></li> <li id=menu-item-129824 class="menu-item menu-item-type-post_type menu-item-object-page menu-item-129824"><a href=https://trainingindustry.com/corporate-training-landscape/ ><span class=menu-item--cta-card><span class=menu-item-label>The Corporate Training Landscape</span><span class=menu-item-description>Find key companies in corporate L&#038;D sectors.</span></span></a></li></ul> </li></ul> </li> <li id=menu-item-129809 class="mega-menu__column menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-129809"><a href=#><span class=menu-item-label>Menu Column</span></a><ul class=sub-menu> <li id=menu-item-129813 class="menu-item--label-large menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-129813"><a href=#><span class=menu-item-label>The Training Industry Focus</span></a><ul class=sub-menu> <li id=menu-item-129825 class="menu-item menu-item-type-post_type menu-item-object-page menu-item-129825"><a href=https://trainingindustry.com/about/ ><span class=menu-item--cta-card><span class=menu-item-label>About</span><span class=menu-item-description>Improving corporate L&#038;D through connections.</span></span></a></li> <li id=menu-item-129826 class="menu-item menu-item-type-post_type menu-item-object-page menu-item-129826"><a href=https://trainingindustry.com/research-about/ ><span class=menu-item--cta-card><span class=menu-item-label>Our Data-Driven Approach</span><span class=menu-item-description>Capturing L&#038;D perspectives through rigorous surveys and analysis.</span></span></a></li> <li id=menu-item-129827 class="menu-item menu-item-type-post_type menu-item-object-page menu-item-129827"><a href=https://trainingindustry.com/our-global-network/ ><span class=menu-item--cta-card><span class=menu-item-label>Our Global Network</span><span class=menu-item-description>Fostering a collaborative L&#038;D community.</span></span></a></li> <li id=menu-item-129828 class="menu-item menu-item-type-post_type menu-item-object-page menu-item-129828"><a href=https://trainingindustry.com/our-vision-and-values/ ><span class=menu-item--cta-card><span class=menu-item-label>Our Vision and Values</span><span class=menu-item-description>Delivering an unmatched experience for the learning professional.</span></span></a></li></ul> </li></ul> </li> <li id=menu-item-129868 class="mega-menu__column row-span-2 menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-129868"><a href=#><span class=menu-item-label>Menu Column (CTA)</span></a><ul class=sub-menu> <li id=menu-item-129869 class="menu-item--cta menu-item--cta-small menu-item menu-item-type-custom menu-item-object-custom menu-item-129869"><a href=https://trainingindustry.com/magazine/ ><span class=menu-item--cta-card><span class=menu-item-label>View Magazine <img class=menu-cta-desktop src=https://trainingindustry.com/content/uploads/2025/06/g_menu-cta-why-TI-300x600-1.jpg width=300 height=710> <img class=menu-cta-mobile src=https://trainingindustry.com/content/uploads/2025/06/g_menu-cta-why-TI-414x248-1.jpg width=814 height=496></span><span class=menu-item-description>Read the latest issue of Training Industry Magazine with best practices for developing effective training programs.</span></span></a></li></ul> </li> <li id=menu-item-129810 class="mega-menu__column menu-item--bottom-links menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-129810"><a href=#><span class=menu-item-label>Menu Column (bottom links)</span></a><ul class=sub-menu> <li id=menu-item-129829 class="menu-item menu-item-type-post_type menu-item-object-page menu-item-129829"><a href=https://trainingindustry.com/become-a-training-industry-member/ ><span class=menu-item-label>Become a Training Industry Member</span></a></li> <li id=menu-item-129830 class="menu-item menu-item-type-custom menu-item-object-custom menu-item-129830"><a href=https://calendly.com/training-industry-courses/coursesteam><span class=menu-item-label>Connect With An Expert</span></a></li> <li id=menu-item-134053 class="menu-item menu-item-type-custom menu-item-object-custom menu-item-134053"><a href=https://trainingindustry.com/advertise/#downloadmediakit><span class=menu-item-label>Media Kit</span></a></li> <li id=menu-item-150453 class="menu-item menu-item-type-post_type menu-item-object-courses menu-item-150453"><a href=https://trainingindustry.com/continuing-professional-development/hire-a-cptm/ ><span class=menu-item-label>Hire a CPTM</span></a></li></ul> </li></ul> </li> <li id=menu-item-129833 class="mega-menu menu-item menu-item-type-custom menu-item-object-custom current-menu-ancestor menu-item-has-children menu-item-129833"><a href=#><span class=menu-item-label>Resources</span></a><ul class=sub-menu> <li id=menu-item-129870 class="mega-menu__column menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-129870"><a href=#><span class=menu-item-label>Menu Column</span></a><ul class=sub-menu> <li id=menu-item-129834 class="menu-item--label-large menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-129834"><a href=#><span class=menu-item--cta-card><span class=menu-item-label>Foundational Information</span><span class=menu-item-description>Essential resources to guide you through the basics of corporate learning and development.</span></span></a><ul class=sub-menu> <li id=menu-item-129840 class="menu-item menu-item-type-post_type menu-item-object-page menu-item-129840"><a href=https://trainingindustry.com/what-makes-a-great-training-organization-book/ ><span class=menu-item-label>Practical Strategies to Build a Great Training Organization</span></a></li> <li id=menu-item-150833 class="menu-item menu-item-type-post_type menu-item-object-courses menu-item-150833"><a href=https://trainingindustry.com/continuing-professional-development/training-manager-competency-model/ ><span class=menu-item-label>Training Manager Competency Modelâ¢</span></a></li> <li id=menu-item-151867 class="menu-item menu-item-type-post_type menu-item-object-courses menu-item-151867"><a href=https://trainingindustry.com/continuing-professional-development/training-industry-senior-leaders-program/senior-ld-leader-competency-model/ ><span class=menu-item-label>Senior L&#038;D Leader Competency Modelâ¢</span></a></li> <li id=menu-item-137124 class="menu-item menu-item-type-post_type menu-item-object-page menu-item-137124"><a href=https://trainingindustry.com/training-careers/ ><span class=menu-item-label>L&#038;D Career Resources</span></a></li> <li id=menu-item-129837 class="menu-item menu-item-type-post_type menu-item-object-page menu-item-129837"><a href=https://trainingindustry.com/free-resources-on-the-business-of-learning/ ><span class=menu-item-label>Templates &#038; Job Aids</span></a></li> <li id=menu-item-129838 class="menu-item menu-item-type-custom menu-item-object-custom menu-item-129838"><a href=https://trainingindustry.com/glossary/ ><span class=menu-item-label>Glossary Terms</span></a></li> <li id=menu-item-129839 class="menu-item menu-item-type-custom menu-item-object-custom menu-item-129839"><a href=https://trainingindustry.com/wiki/ ><span class=menu-item-label>Wiki Articles</span></a></li></ul> </li></ul> </li> <li id=menu-item-129871 class="mega-menu__column menu-item menu-item-type-custom menu-item-object-custom current-menu-ancestor menu-item-has-children menu-item-129871"><a href=#><span class=menu-item-label>Menu Column</span></a><ul class=sub-menu> <li id=menu-item-129835 class="menu-item--label-large menu-item menu-item-type-custom menu-item-object-custom current-menu-ancestor current-menu-parent menu-item-has-children menu-item-129835"><a href=#><span class=menu-item--cta-card><span class=menu-item-label>Functional Information</span><span class=menu-item-description>Practical tools and best practices to make your training more effective.</span></span></a><ul class=sub-menu> <li id=menu-item-129841 class="menu-item menu-item-type-custom menu-item-object-custom current-menu-item menu-item-129841"><a href=https://trainingindustry.com/articles/ aria-current=page><span class=menu-item-label>Articles &#038; Case Studies</span></a></li> <li id=menu-item-129842 class="menu-item menu-item-type-custom menu-item-object-custom menu-item-129842"><a href=https://trainingindustry.com/webinar/ ><span class=menu-item-label>Webinars</span></a></li> <li id=menu-item-129843 class="menu-item menu-item-type-custom menu-item-object-custom menu-item-129843"><a href=https://trainingindustry.com/magazine/ ><span class=menu-item-label>Magazine</span></a></li> <li id=menu-item-129844 class="menu-item menu-item-type-custom menu-item-object-custom menu-item-129844"><a href=https://trainingindustry.com/research/ ><span class=menu-item-label>Research Reports &#038; E-Books</span></a></li> <li id=menu-item-129845 class="menu-item menu-item-type-custom menu-item-object-custom menu-item-129845"><a href=https://trainingindustry.com/training-industry-podcast/ ><span class=menu-item-label>Podcast</span></a></li> <li id=menu-item-129846 class="menu-item menu-item-type-custom menu-item-object-custom menu-item-129846"><a href=https://trainingindustry.com/ma-in-corporate-training-investments-and-acquisitions/ ><span class=menu-item-label>Merger and Acquisitions in Corporate Training</span></a></li> <li id=menu-item-130555 class="menu-item menu-item-type-custom menu-item-object-custom menu-item-130555"><a href=https://trainingindustry.com/press-release/ ><span class=menu-item-label>Press Releases</span></a></li> <li id=menu-item-129847 class="menu-item menu-item-type-custom menu-item-object-custom menu-item-129847"><a href=https://trainingindustry.com/advertise/ ><span class=menu-item-label>Marketing to L&#038;D</span></a></li></ul> </li></ul> </li> <li id=menu-item-129866 class="mega-menu__column row-span-2 menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-129866"><a href=#><span class=menu-item-label>Menu Column (CTA)</span></a><ul class=sub-menu> <li id=menu-item-129867 class="menu-item--cta menu-item menu-item-type-custom menu-item-object-custom menu-item-129867"><a href=https://trainingindustry.com/knowledge-areas/ ><span class=menu-item--cta-card><span class=menu-item-label>View Resources <img class=menu-cta-desktop src=https://trainingindustry.com/content/uploads/2025/06/g_menu-cta-resources-300x600-1.jpg width=300 height=710> <img class=menu-cta-mobile src=https://trainingindustry.com/content/uploads/2025/06/g_menu-cta-resources-414x248-1.jpg width=814 height=496></span><span class=menu-item-description>Dive into our latest articles and discover expert perspectives on key topics in your industry.</span></span></a></li></ul> </li> <li id=menu-item-129848 class="mega-menu__column menu-item--bottom-links menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-129848"><a href=#><span class=menu-item-label>Menu Column (bottom links)</span></a><ul class=sub-menu> <li id=menu-item-129849 class="menu-item menu-item-type-custom menu-item-object-custom menu-item-129849"><a href=https://directory.trainingindustry.com/ ><span class=menu-item-label>Vendor Directory</span></a></li> <li id=menu-item-129850 class="menu-item menu-item-type-custom menu-item-object-custom menu-item-129850"><a href=https://trainingindustry.com/top-training-companies/ ><span class=menu-item-label>Top Training Companies</span></a></li> <li id=menu-item-129851 class="menu-item menu-item-type-custom menu-item-object-custom menu-item-129851"><a href=https://trainingindustry.com/writing-for-training-industry/ ><span class=menu-item-label>Write For Us</span></a></li></ul> </li></ul> </li> <li id=menu-item-129852 class="mega-menu menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-129852"><a href=#><span class=menu-item-label>Events</span></a><ul class=sub-menu> <li id=menu-item-129862 class="mega-menu__column col-span-2 menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-129862"><a href=#><span class=menu-item-label>Menu Column (overview)</span></a><ul class=sub-menu> <li id=menu-item-129863 class="menu-item--overview mobile-hidden menu-item menu-item-type-custom menu-item-object-custom menu-item-129863"><a href=#><span class=menu-item--cta-card><span class=menu-item-label>Overview</span><span class=menu-item-description>Training Industry events connect L&#038;D professionals, providing resources and networking opportunities to enhance performance. Our in-person and virtual gatherings foster a collaborative community that advances learning through shared ideas and peer support.</sp

4an></span></a></li></ul> </li> <li id=menu-item-129864 class="mega-menu__column row-span-2 menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-129864"><a href=#><span class=menu-item-label>Menu Column (CTA)</span></a><ul class=sub-menu> <li id=menu-item-129865 class="menu-item--cta menu-item menu-item-type-custom menu-item-object-custom menu-item-129865"><a target=_blank href="https://summit.trainingindustry.com/?utm_source=trainingindustry&#038;utm_medium=website&#038;utm_campaign=strategy_summit_2026&#038;utm_content=main_navigation"><span class=menu-item--cta-card><span class=menu-item-label>Learn More <img class=menu-cta-desktop src=https://trainingindustry.com/content/uploads/2025/06/g_menu-cta-events-300x600-1.jpg width=300 height=710> <img class=menu-cta-mobile src=https://trainingindustry.com/content/uploads/2025/06/g_menu-cta-events-414x248-1.jpg width=814 height=496></span><span class=menu-item-description>Build your 2027 learning strategy at the Strategy Summit this October.</span></span></a></li></ul> </li> <li id=menu-item-129872 class="mega-menu__column menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-129872"><a href=#><span class=menu-item-label>Menu Column</span></a><ul class=sub-menu> <li id=menu-item-129853 class="menu-item--label-large menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-129853"><a href=#><span class=menu-item-label>In-Person</span></a><ul class=sub-menu> <li id=menu-item-129855 class="menu-item menu-item-type-post_type menu-item-object-page menu-item-129855"><a href=https://trainingindustry.com/tice/ ><span class=menu-item--cta-card><span class=menu-item-label>Training Industry Conference &#038; Expo</span><span class=menu-item-description>TICE ignites corporate learning leaders with interactive sessions and powerful networking.</span></span></a></li> <li id=menu-item-129856 class="menu-item menu-item-type-post_type menu-item-object-page menu-item-129856"><a href=https://trainingindustry.com/training-industry-strategy-summit/ ><span class=menu-item--cta-card><span class=menu-item-label>Strategy Summit</span><span class=menu-item-description>Where L&#038;D leaders collaborate to build and refine learning strategies that drive business outcomes.</span></span></a></li></ul> </li></ul> </li> <li id=menu-item-129873 class="mega-menu__column menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-129873"><a href=#><span class=menu-item-label>Menu Column</span></a><ul class=sub-menu> <li id=menu-item-129854 class="menu-item--label-large menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-129854"><a href=#><span class=menu-item-label>Virtual</span></a><ul class=sub-menu> <li id=menu-item-129857 class="menu-item menu-item-type-custom menu-item-object-custom menu-item-129857"><a href=https://trainingindustry.com/webinar/ ><span class=menu-item-label>Webinars</span></a></li> <li id=menu-item-129858 class="menu-item menu-item-type-post_type menu-item-object-page menu-item-129858"><a href=https://trainingindustry.com/training-industry-leader-talks/ ><span class=menu-item-label>Leader Talks</span></a></li> <li id=menu-item-129859 class="menu-item menu-item-type-post_type menu-item-object-page menu-item-129859"><a href=https://trainingindustry.com/training-industry-learning-tech-showcase/ ><span class=menu-item-label>Learning Tech Showcase</span></a></li> <li id=menu-item-129860 class="menu-item menu-item-type-post_type menu-item-object-page menu-item-129860"><a href=https://trainingindustry.com/conversation-series/ ><span class=menu-item-label>Conversation Series</span></a></li> <li id=menu-item-129861 class="menu-item menu-item-type-custom menu-item-object-custom menu-item-129861"><a href=/webinar/#most-recent><span class=menu-item-label>On Demand</span></a></li></ul> </li></ul> </li> <li id=menu-item-129947 class="mega-menu__column menu-item--bottom-links menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-129947"><a href=#><span class=menu-item-label>Menu Column (bottom links)</span></a><ul class=sub-menu> <li id=menu-item-129945 class="menu-item menu-item-type-post_type menu-item-object-page menu-item-129945"><a href=https://trainingindustry.com/tice/training-industry-conference-expo-call-for-presenters/ ><span class=menu-item-label>Call for Speakers</span></a></li> <li id=menu-item-129946 class="menu-item menu-item-type-post_type menu-item-object-page menu-item-129946"><a href=https://trainingindustry.com/advertise/event-sponsorship-calendar/ ><span class=menu-item-label>Sponsor An Event</span></a></li></ul> </li></ul> </li> <li id=menu-item-155742 class="mega-menu menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-155742"><a href=#><span class=menu-item-label>CPTM</span></a><ul class=sub-menu> <li id=menu-item-155743 class="mega-menu__column col-span-2 menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-155743"><a href=#><span class=menu-item-label>Menu Column (CPTM Overview)</span></a><ul class=sub-menu> <li id=menu-item-155744 class="menu-item--overview mobile-hidden menu-item menu-item-type-custom menu-item-object-custom menu-item-155744"><a href=#><span class=menu-item--cta-card><span class=menu-item-label>Overview</span><span class=menu-item-description>Join over 3,000 alumni and earn your CPTM certification in as little as two months, gaining a globally recognized credential for training leaders.</span></span></a></li></ul> </li> <li id=menu-item-129876 class="mega-menu__column row-span-2 menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-129876"><a href=#><span class=menu-item-label>Menu Column (CTA)</span></a><ul class=sub-menu> <li id=menu-item-129882 class="menu-item--cta menu-item--cta-small menu-item menu-item-type-custom menu-item-object-custom menu-item-129882"><a href=https://www.surveymonkey.com/r/cptm-quiz-mainnav><span class=menu-item--cta-card><span class=menu-item-label>Take Quiz <img class=menu-cta-desktop src=https://trainingindustry.com/content/uploads/2026/02/Nav-CPTM-Quiz-300x600-1.png width=300 height=710> <img class=menu-cta-mobile src=https://trainingindustry.com/content/uploads/2026/02/Nav-CPTM-Quiz-414x248-1.png width=814 height=496></span><span class=menu-item-description>Is CPTM right for you? Take the quiz to find out!</span></span></a></li></ul> </li> <li id=menu-item-155745 class="mega-menu__column menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-155745"><a href=#><span class=menu-item-label>Menu Column</span></a><ul class=sub-menu> <li id=menu-item-155746 class="menu-item--label-large menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-155746"><a href=#><span class=menu-item-label>Certified Professional in Training Management (CPTMâ¢)</span></a><ul class=sub-menu>

4 <li id=menu-item-150424 class="menu-item menu-item-type-post_type menu-item-object-courses menu-item-150424"><a href=https://trainingindustry.com/continuing-professional-development/certified-professional-in-training-management/ ><span class=menu-item--cta-card><span class=menu-item-label>CPTM Overview</span><span class=menu-item-description>CPTM equips you to align learning with business goals, lead a high-performing training function and drive results.</span></span></a></li></ul> </li></ul> </li> <li id=menu-item-129877 class="mega-menu__column menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-129877"><a href=#><span class=menu-item-label>Menu Column</span></a><ul class=sub-menu> <li id=menu-item-129883 class="menu-item--label-large menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-129883"><a href=#><span class=menu-item-label>Resources</span></a><ul class=sub-menu> <li id=menu-item-150431 class="menu-item menu-item-type-post_type menu-item-object-courses menu-item-150431"><a href=https://trainingindustry.com/continuing-professional-development/certified-professional-in-training-management/download-brochure/ ><span class=menu-item-label>Brochure</span></a></li> <li id=menu-item-150583 class="menu-item menu-item-type-custom menu-item-object-custom menu-item-150583"><a href=https://trainingindustry.com/continuing-professional-development/certified-professional-in-training-management/#certificationprocess><span class=menu-item-label>Certification Process</span></a></li> <li id=menu-item-150584 class="menu-item menu-item-type-custom menu-item-object-custom menu-item-150584"><a href=https://trainingindustry.com/continuing-professional-development/certified-professional-in-training-management/#schedule><span class=menu-item-label>Practicum Schedule</span></a></li> <li id=menu-item-150445 class="menu-item menu-item-type-post_type menu-item-object-courses menu-item-150445"><a href=https://trainingindustry.com/continuing-professional-development/certified-professional-in-training-management/certify-your-team/ ><span class=menu-item-label>Certify Your Team</span></a></li> <li id=menu-item-155747 class="menu-item menu-item-type-custom menu-item-object-custom menu-item-155747"><a href=https://trainingindustry.com/continuing-professional-development/certified-professional-in-training-management/cptm-alumni-benefits-recertifications/ ><span class=menu-item-label>CPTM Alumni</span></a></li></ul> </li></ul> </li> <li id=menu-item-155748 class="mega-menu__column menu-item--bottom-links menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-155748"><a href=#><span class=menu-item-label>Menu Column (Bottom Links)</span></a><ul class=sub-menu> <li id=menu-item-155749 class="mobile-hidden menu-item menu-item-type-custom menu-item-object-custom menu-item-155749"><a href=https://store.trainingindustry.com/products/certified-professional-in-training-management><span class=menu-item-label>Register Now</span></a></li> <li id=menu-item-150452 class="mobile-hidden menu-item menu-item-type-post_type menu-item-object-courses menu-item-150452"><a href=https://trainingindustry.com/continuing-professional-development/certified-professional-in-training-management/hire-a-certified-professional-in-training-management-cptm/ ><span class=menu-item-label>Hire a CPTM</span></a></li></ul> </li></ul> </li> <li id=menu-item-129874 class="mega-menu menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-129874"><a href=#><span class=menu-item-label>Courses</span></a><ul class=sub-menu> <li id=menu-item-129875 class="mega-menu__column col-span-3 menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-129875"><a href=#><span class=menu-item-label>Menu Column (overview)</span></a><ul class=sub-menu> <li id=menu-item-129881 class="menu-item--overview mobile-hidden menu-item menu-item-type-custom menu-item-object-custom menu-item-129881"><a href=#><span class=menu-item--cta-card><span class=menu-item-label>Overview</span><span class=menu-item-description>Training Industry Courses are based on over a decade of research and designed to build the skills you need to lead high-performing L&#038;D teams.</span></span></a></li></ul> </li> <li id=menu-item-155750 class="mega-menu__column row-span-2 menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-155750"><a href=#><span class=menu-item-label>Menu Column (CTA)</span></a><ul class=sub-menu> <li id=menu-item-155751 class="menu-item--cta menu-item--cta-small menu-item menu-item-type-custom menu-item-object-custom menu-item-155751"><a href="https://trainingindustry.intellisurvey.com/pub/tmcm-us-eng?s=Main"><span class=menu-item--cta-card><span class=menu-item-label>TAKE ASSESSMENT <img class=menu-cta-desktop src=https://trainingindustry.com/content/uploads/2026/08/Nav-Courses-A

4ssess-300x600-1.png width=300 height=710> <img class=menu-cta-mobile src=https://trainingindustry.com/content/uploads/2026/08/Nav-Courses-Assess-414x248-1.png width=814 height=496></span><span class=menu-item-description>Assess your skills with the Training Manager Competency Assessment.</span></span></a></li></ul> </li> <li id=menu-item-129878 class="mega-menu__column menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-129878"><a href=#><span class=menu-item-label>Menu Column</span></a><ul class=sub-menu> <li id=menu-item-133397 class="menu-item--label-large menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-133397"><a href=#><span class=menu-item-label>About Training Industry Courses</span></a><ul class=sub-menu> <li id=menu-item-150449 class="menu-item menu-item-type-custom menu-item-object-custom menu-item-150449"><a href=https://trainingindustry.com/continuing-professional-development/ ><span class=menu-item-label>Courses Home</span></a></li> <li id=menu-item-150540 class="menu-item menu-item-type-post_type menu-item-object-courses menu-item-150540"><a href=https://trainingindustry.com/continuing-professional-development/continuing-professional-development-catalog/ ><span class=menu-item-label>Catalog</span></a></li> <li id=menu-item-155752 class="menu-item menu-item-type-custom menu-item-object-custom menu-item-155752"><a href=https://trainingindustry.com/continuing-professional-development/learning-journey/ ><span class=menu-item-label>Learning Journeys</span></a></li> <li id=menu-item-133393 class="menu-item--label-large menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-133393"><a href=#><span class=menu-item-label>Senior Leaders Program</span></a><ul class=sub-menu> <li id=menu-item-137179 class="menu-item menu-item-type-custom menu-item-object-custom menu-item-137179"><a href=/continuing-professional-development/training-industry-senior-leaders-program/ ><span class=menu-item-label>Program Overview</span></a></li></ul> </li></ul> </li></ul> </li> <li id=menu-item-155753 class="mega-menu__column menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-155753"><a href=#><span class=menu-item-label>Menu Column</span></a><ul class=sub-menu> <li id=menu-item-129886 class="menu-item--label-large menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-129886"><a href=#><span class=menu-item-label>Featured Courses</span></a><ul class=sub-menu> <li id=menu-item-150489 class="menu-item menu-item-type-post_type menu-item-object-courses menu-item-150489"><a href=https://trainingindustry.com/continuing-professional-development/certificates/ai-essentials-for-training-managers-optimizing-ld-with-artificial-intelligence/ ><span class=menu-item-label>AI for L&#038;D</span></a></li> <li id=menu-item-150491 class="menu-item menu-item-type-post_type menu-item-object-courses menu-item-150491"><a href=https://trainingindustry.com/continuing-professional-development/certificates/leading-leadership-development-certificate/ ><span class=menu-item-label>Leading Leadership Development</span></a></li> <li id=menu-item-150492 class="menu-item menu-item-type-post_type menu-item-object-courses menu-item-150492"><a href=https://trainingindustry.com/continuing-professional-development/certificates/measuring-the-impact-of-training-certificate/ ><span class=menu-item-label>Measuring the Impact of L&#038;D</span></a></li> <li id=menu-item-150493 class="menu-item menu-item-type-post_type menu-item-object-courses menu-item-150493"><a href=https://trainingindustry.com/continuing-professional-development/certificates/competency-modeling/ ><span class=menu-item-label>Competency Modeling</span></a></li> <li id=menu-item-150494 class="menu-item menu-item-type-post_type menu-item-object-courses menu-item-150494"><a href=https://trainingindustry.com/continuing-professional-development/certificates/development-and-delivery/ ><span class=menu-item-label>Development &#038; Delivery</span></a></li></ul> </li></ul> </li> <li id=menu-item-129879 class="mega-menu__column menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-129879"><a href=#><span class=menu-item-label>Menu Column</span></a><ul class=sub-menu> <li id=menu-item-129888 class="menu-item--label-large menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-129888"><a href=#><span class=menu-item-label>Other Courses for Learning Leaders</span></a><ul class=sub-menu> <li id=menu-item-150495 class="menu-item menu-item-type-post_type menu-item-object-courses menu-item-150495"><a href=https://trainingindustry.com/continuing-professional-development/certificates/internal-consulting/ ><span class=menu-item-label>Internal Consulting</span></a></li> <li id=menu-item-150496 class="menu-item menu-item-type-post_type menu-item-object-courses menu-item-150496"><a href=https://trainingindustry.com/continuing-professional-development/certificates/strategic-planning/ ><span class=menu-item-label>Strategic Planning</span></a></li> <li id=menu-item-129914 class="menu-item menu-item-type-post_type menu-item-object-courses menu-item-129914"><a href=https://trainingindustry.com/continuing-professional-development/certificates/ai-adoption-and-workforce-readiness/ ><span class=menu-item-label>AI Workforce Adoption</span></a></li> <li id=menu-item-150497 class="menu-item menu-item-type-post_type menu-item-object-courses menu-item-150497"><a href=https://trainingindustry.com/continuing-professional-development/certificates/managing-learning-technologies/ ><span class=menu-item-label>Managing Learning Technologies</span></a></li> <li id=menu-item-150498 class="menu-item menu-item-type-post_type menu-item-object-courses menu-item-150498"><a href=https://trainingindustry.com/continuing-professional-development/certificates/learning-analytics/ ><span class=menu-item-label>Learning Analytics</span></a></li> <li id=menu-item-150499 class="menu-item menu-item-type-post_type menu-item-object-courses menu-item-150499"><a href=https://trainingindustry.com/continuing-professional-development/certificates/training-needs-assessment-certificate/ ><span class=menu-item-label>Training Needs Assessment</span></a></li></ul> </li></ul> </li> <li id=menu-item-129880 class="mega-menu__column menu-item--bottom-links menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-129880"><a href=#><span class=menu-item-label>Menu Column (bottom links)</span></a><ul class=sub-menu> <li id=menu-item-150455 class="mobile-hidden menu-item menu-item-type-custom menu-item-object-custom menu-item-150455"><a href=https://trainingindustry.com/continuing-professional-development/calendar/ ><span class=menu-item-label>Course Calendar</span></a></li> <li id=menu-item-150454 class="mobile-hidden menu-item menu-item-type-post_type menu-item-object-courses menu-item-150454"><a href=https://trainingindustry.com/continuing-professional-development/training-industry-courses-for-groups/ ><span class=menu-item-label>Develop Your Team</span></a></li></ul> </li></ul> </li></ul></nav></div> <progress value=0 id=progress class=progress><div class=progress__container> <span class=progress__bar></span></div> </progress></div><div id=panel__search class=panel__search role=search data-item=panel aria-expanded=false> <button id=close-search class="search-toggle search-toggle--close" data-item="flex toggle" role=button aria-controls=panel__search aria-pressed=false><span>Search</span> <svg class=close-search xmlns=http://www.w3.org/2000/svg viewBox="0 0 15 15"><title>Close Icon</title><desc>An icon that represents the ability to close out an element</desc>><path d="m8.84 7.5 5.88-5.89A.94.94 0 0 0 13.39.28L7.5 6.16 1.61.28A.94.94 0 0 0 .28 1.61L6.16 7.5.28 13.39a.94.94 0 0 0 1.33 1.33L7.5 8.84l5.89 5.88a.94.94 0 0 0 1.33-1.33Z" fill=#5e6367 /></svg> </button><div class=panel__search-container></div></div></header></div><div id=content class="site-content "><div class=header__adv><div class="adv__block adv__block--leaderboard"><div class="leaderboard-wrapper leaderboard-wrapper--header"></div></div></div><div id=primary class=content-area><main id=main class=site-main role=main><div class=wrapper><header class=page__header><h1 class="title--page">Articles</h1><p class=page__desc>Training Industry publishes original articles and case studies by learning and development (L&D) experts and thought leaders that aim to both advance and inform the business of learning.</p></header><div class=archive__layout><section class="archive__list load-wrapper"><h1 class="title--section">Most Recent</h1><article id=post-155889 class="tile tile--list featured showThumb post-155889 articles type-articles status-publish has-post-thumbnail hentry tag-accountability tag-compassionate-leadership tag-manager-training global_topic_tax-leadership global_topic_tax-performance-management" data-type=articles data-topic=leadership itemscope itemtype=http://schema.org/Article><a href=https://trainingindustry.com/articles/leadership/why-compassionate-leaders-hold-people-accountable/ class=tile__img-link itemscope itemtype=https://schema.org/ImageObject> <img data-src=https://trainingindustry.com/content/uploads/2026/09/9.22.26-Leadership-1767192960.jpg data-srcset="https://trainingindustry.com/content/uploads/2026/09/9.22.26-Leadership-1767192960.jpg 1920w, https://trainingindustry.com/content/uploads/2026/09/9.22.26-Leadership-1767192960-1536x864.jpg 1536w, https://trainingindustry.com/content/uploads/2026/09/9.22.26-Leadership-1767192960-928x

4522.jpg 928w, https://trainingindustry.com/content/uploads/2026/09/9.22.26-Leadership-1767192960-620x349.jpg 620w, https://trainingindustry.com/content/uploads/2026/09/9.22.26-Leadership-1767192960-423x238.jpg 423w" sizes="(max-width: 639px) 600px, (min-width: 640px) 950px, 950px" alt="Employee working at a computer with a manager nearby, illustrating workplace coaching, performance expectations and accountability in a supportive leadership environment." itemprop=thumbnailUrl class="tile__img lazyload"> </a><div class=tile__info><div class=tile__content><div class=topic> <a href=https://trainingindustry.com/leadership/ >Leadership</a></div><h1 class="tile__title title--article" itemprop="headline"><a href=https://trainingindustry.com/articles/leadership/why-compassionate-leaders-hold-people-accountable/ rel=bookmark>Empathy Isnât Enough: Why the Most Compassionate Leaders Hold People Accountable</a></h1><div class=meta><div class=meta__wrap><div class=meta__content> <time class=meta__pub-date datetime=2026-09-22T08:00:04-04:00 itemprop=datePublished content=2026-09-22T08:00:04-04:00>September 22, 2026</time><span class=meta__author itemscope itemtype=https://schema.org/Person><span itemprop=author>Laura Hope Whitaker, M.Ed.</span></span><span class=meta__read-time>4 min read</span></div></div></div></div><div class=tile__snippet> Empathy does not require lowering expectations. Learn how managers can practice compassionate accountability by understanding challenges, providing support and coaching employees toward greater ownership.</div></div></article><article id=post-155884 class="tile tile--list showThumb post-155884 articles type-articles status-publish has-post-thumbnail hentry tag-communication-skills tag-communication-training tag-training-measurement global_topic_tax-artificial-intelligence global_topic_tax-measurement-and-analytics" data-type=articles data-topic=measurement-and-analytics itemscope itemtype=http://schema.org/Article><a href=https://trainingindustry.com/articles/measurement-and-analytics/how-to-measure-communication-skills/ class=tile__img-link itemscope itemtype=https://schema.org/ImageObject><div class=tile__img-container> <picture> <source media="(max-width: 639px)" data-srcset="https://trainingindustry.com/content/uploads/2026/09/9.22.26-Measurement-2229943339.jpg 1920w, https://trainingindustry.com/content/uploads/2026/09/9.22.26-Measurement-2229943339-1536x864.jpg 1536w, https://trainingindustry.com/content/uploads/2026/09/9.22.26-Measurement-2229943339-928x522.jpg 928w, https://trainingindustry.com/content/uploads/2026/09/9.22.26-Measurement-2229943339-620x349.jpg 620w, https://trainingindustry.com/content/uploads/2026/09/9.22.26-Measurement-2229943339-423x238.jpg 423w" sizes="(max-width: 639px) 620px, 100vw"> <img data-srcset="https://trainingindustry.com/content/uploads/2026/09/9.22.26-Measurement-2229943339-1024x768.jpg 1024w, https://trainingindustry.com/content/uploads/2026/09/9.22.26-Measurement-2229943339-523x392.jpg 523w, https://trainingindustry.com/content/uploads/2026/09/9.22.26-Measurement-2229943339-442x332.jpg 442w, https://trainingindustry.com/content/uploads/2026/09/9.22.26-Measurement-2229943339-344x258.jpg 344w" alt="Two professionals practicing a workplace conversation, illustrating communication skills, interpersonal feedback and real-world performance during challenging discussions." sizes="(min-width: 640px) 300px, (min-width: 768px) 400px, 400px" itemprop=thumbnailUrl class="tile__img lazyload"> </picture></div> </a><div class=tile__info><div class=tile__content><div class=topic> <a href=https://trainingindustry.com/measurement-and-analytics/ >Measurement and Analytics</a></div><h1 class="tile__title title--article" itemprop="headline"><a href=https://trainingindustry.com/articles/measurement-and-analytics/how-to-measure-communication-skills/ rel=bookmark>How to Measure Communication Skills</a></h1><div class=meta><div class=meta__wrap><div class=meta__content> <time class=meta__pub-date datetime=2026-09-22T08:00:02-04:00 itemprop=datePublished content=2026-09-22T08:00:02-04:00>September 22, 2026</time><span class=meta__author itemscope itemtype=https://schema.org/Person><span itemprop=author>Neha Gupta</span></span><span class=meta__read-time>4 min read</span></div></div></div></div><div class=tile__snippet> Communication training should measure more than attendance or confidence. Learn how demonstrated performance and AI simulations can help L&D assess communication skills and improvement.</div></div></article><article id=post-155761 class="tile tile--list showThumb post-155761 articles type-articles status-publish has-post-thumbnail hentry tag-technical-skills tag-technical-training tag-technical-training-design global_topic_tax-it-and-technical-training" data-type=articles data-topic=it-and-technical-training itemscope itemtype=http://schema.org/Article><a href=https://trainingindustry.com/articles/it-and-technical-training/h

4ow-to-design-technical-training-for-roles-that-keep-changing/ class=tile__img-link itemscope itemtype=https://schema.org/ImageObject><div class=tile__img-container> <picture> <source media="(max-width: 639px)" data-srcset="https://trainingindustry.com/content/uploads/2026/09/9.21-IT-and-Tech-2211414109.jpg 1920w, https://trainingindustry.com/content/uploads/2026/09/9.21-IT-and-Tech-2211414109-1536x864.jpg 1536w, https://trainingindustry.com/content/uploads/2026/09/9.21-IT-and-Tech-2211414109-928x522.jpg 928w, https://trainingindustry.com/content/uploads/2026/09/9.21-IT-and-Tech-2211414109-620x349.jpg 620w, https://trainingindustry.com/content/uploads/2026/09/9.21-IT-and-Tech-2211414109-423x238.jpg 423w" sizes="(max-width: 639px) 620px, 100vw"> <img data-srcset="https://trainingindustry.com/content/uploads/2026/09/9.21-IT-and-Tech-2211414109-1024x768.jpg 1024w, https://trainingindustry.com/content/uploads/2026/09/9.21-IT-and-Tech-2211414109-523x392.jpg 523w, https://trainingindustry.com/content/uploads/2026/09/9.21-IT-and-Tech-2211414109-442x332.jpg 442w, https://trainingindustry.com/content/uploads/2026/09/9.21-IT-and-Tech-2211414109-344x258.jpg 344w" alt="Technical professional working on a computer in a high-tech environment, illustrating hands-on technical training, digital skills and adaptability to evolving technologies." sizes="(min-width: 640px) 300px, (min-width: 768px) 400px, 400px" itemprop=thumbnailUrl class="tile__img lazyload"> </picture></div> </a><div class=tile__info><div class=tile__content><div class=topic> <a href=https://trainingindustry.com/it-and-technical-training/ >IT and Technical Training</a></div><h1 class="tile__title title--article" itemprop="headline"><a href=https://trainingindustry.com/articles/it-and-technical-training/how-to-design-technical-training-for-roles-that-keep-changing/ rel=bookmark>How to Design Technical Training for Roles That Keep Changing</a></h1><div class=meta><div class=meta__wrap><div class=meta__content> <time class=meta__pub-date datetime=2026-09-21T08:00:38-04:00 itemprop=datePublished content=2026-09-21T08:00:38-04:00>September 21, 2026</time><span class=meta__author itemscope itemtype=https://schema.org/Person><span itemprop=author>Donald Heon</span></span><span class=meta__read-time>4 min read</span></div></div></div></div><div class=tile__snippet> Technical roles and technologies change quickly. Learn how layered training design can build enduring capabilities while keeping tools, scenarios and workflows current.</div></div></article><article id=post-155755 class="tile tile--list showThumb post-155755 articles type-articles status-publish has-post-thumbnail hentry tag-electronic-performance-support-systems tag-epss tag-performance-support global_topic_tax-content-development global_topic_tax-performance-management" data-type=articles data-topic=performance-management itemscope itemtype=http://schema.org/Article><a href=https://trainingindustry.com/articles/performance-management/the-evolution-of-performance-support-part-1-the-vision/ class=tile__img-link itemscope itemtype=https://schema.org/ImageObject><div class=tile__img-container> <picture> <source media="(max-width: 639px)" data-srcset="https://trainingindustry.com/content/uploads/2026/09/9.21.26-Performance-Management-2046430133.jpg 1920w, https://trainingindustry.com/content/uploads/2026/09/9.21.26-Performance-Management-2046430133-1536x864.jpg 1536w, https://trainingindustry.com/content/uploads/2026/09/9.21.26-Performance-Management-2046430133-928x522.jpg 928w, https://trainingindustry.com/content/uploads/2026/09/9.21.26-Performance-Management-2046430133-620x349.jpg 620w, https://trainingindustry.com/content/uploads/2026/09/9.21.26-Performance-Management-2046430133-423x238.jpg 423w" sizes="(max-width: 639px) 620px, 100vw"> <img data-srcset="https://trainingindustry.com/content/uploads/2026/09/9.21.26-Performance-Management-2046430133-1024x768.jpg 1024w, https://trainingindustry.com/content/uploads/2026/09/9.21.26-Performance-Management-2046430133-523x392.jpg 523w, https://trainingindustry.com/content/uploads/2026/09/9.21.26-Performance-Management-2046430133-442x332.jpg 442w, https://trainingindustry.com/content/uploads/2026/09/9.21.26-Performance-Management-2046430133-344x258.jpg 344w" alt="Employee accessing digital support tools while working on a laptop, illustrating performance support embedded in the workflow at the moment of need." sizes="(min-width: 640px) 300px, (min-width: 768px) 400px, 400px" itemprop=thumbn

4ailUrl class="tile__img lazyload"> </picture></div> </a><div class=tile__info><div class=tile__content><div class=topic> <a href=https://trainingindustry.com/performance-management/ >Performance Management</a></div><h1 class="tile__title title--article" itemprop="headline"><a href=https://trainingindustry.com/articles/performance-management/the-evolution-of-performance-support-part-1-the-vision/ rel=bookmark>The Evolution of Performance Support, Part 1: The Vision</a></h1><div class=meta><div class=meta__wrap><div class=meta__content> <time class=meta__pub-date datetime=2026-09-21T08:00:35-04:00 itemprop=datePublished content=2026-09-21T08:00:35-04:00>September 21, 2026</time><span class=meta__author itemscope itemtype=https://schema.org/Person><span itemprop=author>Bob Mosher</span></span><span class=meta__read-time>4 min read</span></div></div></div></div><div class=tile__snippet> Performance doesnât begin and end with formal training. Explore how EPSSs and the 5 Moments of Need can help L&D provide support when and where employees need it most.</div></div></article><article id=post-155548 class="tile tile--list showThumb post-155548 articles type-articles status-publish has-post-thumbnail hentry tag-critical-thinking tag-leadership-development tag-structured-problem-solving global_topic_tax-artificial-intelligence global_topic_tax-leadership" data-type=articles data-topic=artificial-intelligence itemscope itemtype=http://schema.org/Article><a href=https://trainingindustry.com/articles/artificial-intelligence/building-structured-problem-solving-into-leadership-development/ class=tile__img-link itemscope itemtype=https://schema.org/ImageObject><div class=tile__img-container> <picture> <source media="(max-width: 639px)" data-srcset="https://trainingindustry.com/content/uploads/2026/09/9.18.26-AI-2206841441.jpg 1920w, https://trainingindustry.com/content/uploads/2026/09/9.18.26-AI-2206841441-1536x864.jpg 1536w, https://trainingindustry.com/content/uploads/2026/09/9.18.26-AI-2206841441-928x522.jpg 928w, https://trainingindustry.com/content/uploads/2026/09/9.18.26-AI-2206841441-620x349.jpg 620w, https://trainingindustry.com/content/uploads/2026/09/9.18.26-AI-2206841441-423x238.jpg 423w" sizes="(max-width: 639px) 620px, 100vw"> <img data-srcset="https://trainingindustry.com/content/uploads/2026/09/9.18.26-AI-2206841441-1024x768.jpg 1024w, https://trainingindustry.com/content/uploads/2026/09/9.18.26-AI-2206841441-523x392.jpg 523w, https://trainingindustry.com/content/uploads/2026/09/9.18.26-AI-2206841441-442x332.jpg 442w, https://trainingindustry.com/content/uploads/2026/09/9.18.26-AI-2206841441-344x258.jpg 344w" alt="Leaders reviewing information during a team discussion, illustrating structured problem solving, critical thinking and collaborative decision-making in complex workplace situations." sizes="(min-width: 640px) 300px, (min-width: 768px) 400px, 400px" itemprop=thumbnailUrl class="tile__img lazyload"> </picture></div> </a><div class=tile__info><div class=tile__content><div class=topic> <a href=https://trainingindustry.com/artificial-intelligence/ >Artificial Intelligence</a></div><h1 class="tile__title title--article" itemprop="headline"><a href=https://trainingindustry.com/articles/artificial-intelligence/building-structured-problem-solving-into-leadership-development/ rel=bookmark>Building Structured Problem Solving Into Leadership Development</a></h1><div class=meta><div class=meta__wrap><div class=meta__content> <time class=meta__pub-date datetime=2026-09-18T08:00:41-04:00 itemprop=datePublished content=2026-09-18T08:00:41-04:00>September 18, 2026</time><span class=meta__author itemscope itemtype=https://schema.org/Person><span itemprop=author>Flavio Soriano</span></span><span class=meta__read-time>4 min read</span></div></div></div></div><div class=tile__snippet> AI can accelerate analysis, but leaders remain accountable for the decisions that follow. Learn how structured problem solving can help managers frame problems, test assumptions and critically evaluate AI-supported recommendations.</div></div></article><article id=post-155562 class="tile tile--list showThumb post-155562 articles type-articles status-publish has-post-thumbnail hentry tag-high-performing-leaders tag-leadership-development tag-leadership-skills global_topic_tax-leadership global_topic_tax-performance-management" data-type=articles data-topic=leadership itemscope itemtype=http://schema.org/Article><a href=https://trainingindustry.com/articles/leadership/when-your-best-leaders-become-the-fixers-the-hidden-cost-of-over-functioning/ class=tile__img-link itemscope itemtype=https://schema.org/ImageObject><div class=tile__img-container> <picture> <source media="(max-width: 639px)" data-srcset="https://trainingindustry.com/content/uploads/2026/09/9.18.26-Leadership-1892547318.jpg 1920w, https://trainingindustry.com/content/uploads/2026/09/9.18.26-Leadership-1892547318

4-1536x864.jpg 1536w, https://trainingindustry.com/content/uploads/2026/09/9.18.26-Leadership-1892547318-928x522.jpg 928w, https://trainingindustry.com/content/uploads/2026/09/9.18.26-Leadership-1892547318-620x349.jpg 620w, https://trainingindustry.com/content/uploads/2026/09/9.18.26-Leadership-1892547318-423x238.jpg 423w" sizes="(max-width: 639px) 620px, 100vw"> <img data-srcset="https://trainingindustry.com/content/uploads/2026/09/9.18.26-Leadership-1892547318-1024x768.jpg 1024w, https://trainingindustry.com/content/uploads/2026/09/9.18.26-Leadership-1892547318-523x392.jpg 523w, https://trainingindustry.com/content/uploads/2026/09/9.18.26-Leadership-1892547318-442x332.jpg 442w, https://trainingindustry.com/content/uploads/2026/09/9.18.26-Leadership-1892547318-344x258.jpg 344w" alt="Illustration of an overwhelmed leader falling beside a broken ladder, representing over-functioning, excessive responsibility and barriers to leadership development." sizes="(min-width: 640px) 300px, (min-width: 768px) 400px, 400px" itemprop=thumbnailUrl class="tile__img lazyload"> </picture></div> </a><div class=tile__info><div class=tile__content><div class=topic> <a href=https://trainingindustry.com/leadership/ >Leadership</a></div><h1 class="tile__title title--article" itemprop="headline"><a href=https://trainingindustry.com/articles/leadership/when-your-best-leaders-become-the-fixers-the-hidden-cost-of-over-functioning/ rel=bookmark>When Your Best Leaders Become the Fixers: The Hidden Cost of Over-Functioning</a></h1><div class=meta><div class=meta__wrap><div class=meta__content> <time class=meta__pub-date datetime=2026-09-18T08:00:28-04:00 itemprop=datePublished content=2026-09-18T08:00:28-04:00>September 18, 2026</time><span class=meta__author itemscope itemtype=https://schema.org/Person><span itemprop=author>Celia A. Couture</span></span><span class=meta__read-time>6 min read</span></div></div></div></div><div class=tile__snippet> High-performing leaders can become organizational fixers who solve every problem themselves. Learn how L&D can help them develop others, think strategically and build stronger teams.</div></div></article><article id=post-155543 class="tile tile--list showThumb post-155543 articles type-articles status-publish has-post-thumbnail hentry tag-content-development tag-customized-training tag-training-customization global_topic_tax-content-development global_topic_tax-personalization-and-learning-pathways" data-type=articles data-topic=personalization-and-learning-pathways itemscope itemtype=http://schema.org/Article><a href=https://trainingindustry.com/articles/personalization-and-learning-pathways/how-to-customize-training-without-sacrificing-consistency/ class=tile__img-link itemscope itemtype=https://schema.org/ImageObject><div class=tile__img-container> <picture> <source media="(max-width: 639px)" data-srcset="https://trainingindustry.com/content/uploads/2026/09/9.17.26-Personalization-1646567235.jpg 1920w, https://trainingindustry.com/content/uploads/2026/09/9.17.26-Personalization-1646567235-1536x864.jpg 1536w, https://trainingindustry.com/content/uploads/2026/09/9.17.26-Personalization-1646567235-928x522.jpg 928w, https://trainingindustry.com/content/uploads/2026/09/9.17.26-Personalization-1646567235-620x349.jpg 620w, https://trainingindustry.com/content/uploads/2026/09/9.17.26-Personalization-1646567235-423x238.jpg 423w" sizes="(max-width: 639px) 620px, 100vw"> <img data-srcset="https://trainingindustry.com/content/uploads/2026/09/9.17.26-Personalization-1646567235-1024x768.jpg 1024w, https://trainingindustry.com/content/uploads/2026/09/9.17.26-Personalization-1646567235-523x392.jpg 523w, https://trainingindustry.com/content/uploads/2026/09/9.17.26-Personalization-1646567235-442x332.jpg 442w, https://trainingindustry.com/content/uploads/2026/09/9.17.26-Personalization-1646567235-344x258.jpg 344w" alt="Employees reviewing workplace materials and performance data, illustrating how customized training can reflect real-world scenarios while maintaining consistent learning standards." sizes="(min-width: 640px) 300px, (min-width: 768px) 400px, 400px" itemprop=thumbn

4ailUrl class="tile__img lazyload"> </picture></div> </a><div class=tile__info><div class=tile__content><div class=topic> <a href=https://trainingindustry.com/personalization-and-learning-pathways/ >Personalization and Learning Pathways</a></div><h1 class="tile__title title--article" itemprop="headline"><a href=https://trainingindustry.com/articles/personalization-and-learning-pathways/how-to-customize-training-without-sacrificing-consistency/ rel=bookmark>How to Customize Training Without Sacrificing Consistency</a></h1><div class=meta><div class=meta__wrap><div class=meta__content> <time class=meta__pub-date datetime=2026-09-17T08:00:34-04:00 itemprop=datePublished content=2026-09-17T08:00:34-04:00>September 17, 2026</time><span class=meta__author itemscope itemtype=https://schema.org/Person><span itemprop=author>Andres Lares</span></span><span class=meta__read-time>4 min read</span></div></div></div></div><div class=tile__snippet> Training can feel relevant without sacrificing consistency. Learn how to customize scenarios, terminology and examples while protecting the core program elements and scoring standards that drive results.</div></div></article><article id=post-155556 class="tile tile--list showThumb post-155556 articles type-articles status-publish has-post-thumbnail hentry tag-learning-formats tag-learning-strategy tag-training-design global_topic_tax-strategy-alignment-and-planning" data-type=articles data-topic=strategy-alignment-and-planning itemscope itemtype=http://schema.org/Article><a href=https://trainingindustry.com/articles/strategy-alignment-and-planning/why-learning-format-should-be-your-last-decision/ class=tile__img-link itemscope itemtype=https://schema.org/ImageObject><div class=tile__img-container> <picture> <source media="(max-width: 639px)" data-srcset="https://trainingindustry.com/content/uploads/2026/09/9.17.26-Strategy-2263246179.jpg 1920w, https://trainingindustry.com/content/uploads/2026/09/9.17.26-Strategy-2263246179-1536x864.jpg 1536w, https://trainingindustry.com/content/uploads/2026/09/9.17.26-Strategy-2263246179-928x522.jpg 928w, https://trainingindustry.com/content/uploads/2026/09/9.17.26-Strategy-2263246179-620x349.jpg 620w, https://trainingindustry.com/content/uploads/2026/09/9.17.26-Strategy-2263246179-423x238.jpg 423w" sizes="(max-width: 639px) 620px, 100vw"> <img data-srcset="https://trainingindustry.com/content/uploads/2026/09/9.17.26-Strategy-2263246179-1024x768.jpg 1024w, https://trainingindustry.com/content/uploads/2026/09/9.17.26-Strategy-2263246179-523x392.jpg 523w, https://trainingindustry.com/content/uploads/2026/09/9.17.26-Strategy-2263246179-442x332.jpg 442w, https://trainingindustry.com/content/uploads/2026/09/9.17.26-Strategy-2263246179-344x258.jpg 344w" alt="L&amp;D professionals discussing performance goals and learning strategy, illustrating how training formats can be selected to support skill development and measurable outcomes." sizes="(min-width: 640px) 300px, (min-width: 768px) 400px, 400px" itemprop=thumbnailUrl class="tile__img lazyload"> </picture></div> </a><div class=tile__info><div class=tile__content><div class=topic> <a href=https://trainingindustry.com/strategy-alignment-and-planning/ >Strategy, Alignment and Planning</a></div><h1 class="tile__title title--article" itemprop="headline"><a href=https://trainingindustry.com/articles/strategy-alignment-and-planning/why-learning-format-should-be-your-last-decision/ rel=bookmark>Why Learning Format Should Be Your Last Decision</a></h1><div class=meta><div class=meta__wrap><div class=meta__content> <time class=meta__pub-date datetime=2026-09-17T08:00:24-04:00 itemprop=datePublished content=2026-09-17T08:00:24-04:00>September 17, 2026</time><span class=meta__author itemscope itemtype=https://schema.org/Person><span itemprop=author>Carolina Gracia Moreno</span></span><span class=meta__read-time>5 min read</span></div></div></div></div><div class=tile__snippet> The learning format should be one of the last decisions in training design. Learn how to start with performance goals, match formats to skills and build application, reinfor

4cement and measurement into the learning journey.</div></div></article><article id=post-155537 class="tile tile--list showThumb post-155537 articles type-articles status-publish has-post-thumbnail hentry tag-sales-coaching tag-sales-enablement tag-sales-training global_topic_tax-sales" data-type=articles data-topic=sales itemscope itemtype=http://schema.org/Article><a href=https://trainingindustry.com/articles/sales/how-sales-enablement-turns-training-into-lasting-behavior-change/ class=tile__img-link itemscope itemtype=https://schema.org/ImageObject><div class=tile__img-container> <picture> <source media="(max-width: 639px)" data-srcset="https://trainingindustry.com/content/uploads/2026/09/9.16.26-Sales-2158177313.jpg 1920w, https://trainingindustry.com/content/uploads/2026/09/9.16.26-Sales-2158177313-1536x864.jpg 1536w, https://trainingindustry.com/content/uploads/2026/09/9.16.26-Sales-2158177313-928x522.jpg 928w, https://trainingindustry.com/content/uploads/2026/09/9.16.26-Sales-2158177313-620x349.jpg 620w, https://trainingindustry.com/content/uploads/2026/09/9.16.26-Sales-2158177313-423x238.jpg 423w" sizes="(max-width: 639px) 620px, 100vw"> <img data-srcset="https://trainingindustry.com/content/uploads/2026/09/9.16.26-Sales-2158177313-1024x768.jpg 1024w, https://trainingindustry.com/content/uploads/2026/09/9.16.26-Sales-2158177313-523x392.jpg 523w, https://trainingindustry.com/content/uploads/2026/09/9.16.26-Sales-2158177313-442x332.jpg 442w, https://trainingindustry.com/content/uploads/2026/09/9.16.26-Sales-2158177313-344x258.jpg 344w" alt="Sales manager coaching a representative during a workplace discussion, illustrating how ongoing sales enablement, feedback and reinforcement can support lasting behavior change." sizes="(min-width: 640px) 300px, (min-width: 768px) 400px, 400px" itemprop=thumbnailUrl class="tile__img lazyload"> </picture></div> </a><div class=tile__info><div class=tile__content><div class=topic> <a href=https://trainingindustry.com/sales/ >Sales</a></div><h1 class="tile__title title--article" itemprop="headline"><a href=https://trainingindustry.com/articles/sales/how-sales-enablement-turns-training-into-lasting-behavior-change/ rel=bookmark>How Sales Enablement Turns Training Into Lasting Behavior Change</a></h1><div class=meta><div class=meta__wrap><div class=meta__content> <time class=meta__pub-date datetime=2026-09-16T08:00:30-04:00 itemprop=datePublished content=2026-09-16T08:00:30-04:00>September 16, 2026</time><span class=meta__author itemscope itemtype=https://schema.org/Person><span itemprop=author>Amy Vidor, Ph.D.</span></span><span class=meta__read-time>4 min read</span></div></div></div></div><div class=tile__snippet> Sales training alone does not guarantee behavior change. Learn how sales enablement can strengthen capability, opportunity and motivation through coaching, practice, reinforcement and performance measurement.</div></div></article><article id=post-155509 class="tile tile--list showThumb post-155509 articles type-articles status-publish has-post-thumbnail hentry tag-ai-builders tag-ai-readiness tag-ai-skills global_topic_tax-artificial-intelligence global_topic_tax-workforce-development" data-type=articles data-topic=artificial-intelligence itemscope itemtype=http://schema.org/Article><a href=https://trainingindustry.com/articles/artificial-intelligence/ai-builder-readiness-5-capabilities-every-learning-leader-should-assess/ class=tile__img-link itemscope itemtype=https://schema.org/ImageObject><div class=tile__img-container> <picture> <source media="(max-width: 639px)" data-srcset="https://trainingindustry.com/content/uploads/2026/09/9.16.26-Artificial-Intelligence-2223901192.jpg 1920w, https://trainingindustry.com/content/uploads/2026/09/9.16.26-Artificial-Intelligence-2223901192-1536x864.jpg 1536w, https://trainingindustry.com/content/uploads/2026/09/9.16.26-Artificial-Intelligence-2223901192-928x522.jpg 928w, https://trainingindustry.com/content/uploads/2026/09/9.16.26-Artificial-Intelligence-2223901192-620x349.jpg 620w, https://trainingindustry.com/content/uploads/2026/09/9.16.26-Artificial-Intelligence-2223901192-423x238.jpg 423w" sizes="(max-width: 639px) 620px, 100vw"> <img data-srcset="https://trainingindustry.com/content/uploads/2026/09/9.16.26-Artificial-Intelligence-2223901192-1024x768.jpg 1024w, https://trainingindustry.com/content/uploads/2026/09/9.16.26-Artificial-Intelligence-2223901192-523x392.jpg 523w, https://trainingindustry.com/content/uploads/2026/09/9.16.26-Artificial-Intelligence-2223901192-442x332.jpg 442w, https://trainingindustry.com/content/uploads/2026/09/9.16.26-Artificial-Intelligence-2223901192-344x258.jpg 344w" alt="Robotic hand triggering a domino effect, illustrating the capabilities, judgment and responsibility required to build and operate AI systems effectively." sizes="(min-width: 640px) 300px, (min-width: 768px) 400px, 400px" itemprop=thumbn

4ailUrl class="tile__img lazyload"> </picture></div> </a><div class=tile__info><div class=tile__content><div class=topic> <a href=https://trainingindustry.com/artificial-intelligence/ >Artificial Intelligence</a></div><h1 class="tile__title title--article" itemprop="headline"><a href=https://trainingindustry.com/articles/artificial-intelligence/ai-builder-readiness-5-capabilities-every-learning-leader-should-assess/ rel=bookmark>AI Builder Readiness: 5 Capabilities Every Learning Leader Should Assess</a></h1><div class=meta><div class=meta__wrap><div class=meta__content> <time class=meta__pub-date datetime=2026-09-16T08:00:03-04:00 itemprop=datePublished content=2026-09-16T08:00:03-04:00>September 16, 2026</time><span class=meta__author itemscope itemtype=https://schema.org/Person><span itemprop=author>David Greenberg</span></span><span class=meta__read-time>5 min read</span></div></div></div></div><div class=tile__snippet> AI literacy alone cannot prepare employees to build AI systems. Learn five capabilities L&D leaders should assess to develop employees who can discover opportunities, build useful AI solutions and operate them responsibly.</div></div></article></section><aside class=archive__aside><header class=screen-reader-text><h1>Sidebar Content</h1></header><div class="aside__adv widget__block"><div class="adv__block adv__block--square"><div class=adv-wrapper></div></div></div><div class="widget__block widget__block--filter"><h3 class="widget__title">View Content by Topic</h3><div class=filter><div class=filter__controls--mobile> <a class="button--ghost filter__toggle" id=filter__toggle aria-controls=filter__list aria-selected=true>View Content by Topic</a></div><div class=filter__list id=filter__list aria-expanded=true><ul> <li> <a href=https://trainingindustry.com/artificial-intelligence/ >Artificial Intelligence</a> </li> <li> <a href=https://trainingindustry.com/compliance/ >Compliance</a> </li> <li> <a href=https://trainingindustry.com/content-development/ >Content Development</a> </li> <li> <a href=https://trainingindustry.com/diversity-equity-and-inclusion/ >Diversity, Equity and Inclusion</a> </li> <li> <a href=https://trainingindustry.com/it-and-technical-training/ >IT and Technical Training</a> </li> <li> <a href=https://trainingindustry.com/leadership/ >Leadership</a> </li> <li> <a href=https://trainingindustry.com/learning-services-and-outsourcing/ >Learning Services and Outsourcing</a> </li> <li> <a href=https://trainingindustry.com/learning-technologies/ >Learning Technologies</a> </li> <li> <a href=https://trainingindustry.com/measurement-and-analytics/ >Measurement and Analytics</a> </li> <li> <a href=https://trainingindustry.com/onboarding/ >Onboarding</a> </li> <li> <a href=https://trainingindustry.com/performance-management/ >Performance Management</a> </li> <li> <a href=https://trainingindustry.com/personalization-and-learning-pathways/ >Personalization and Learning Pathways</a> </li> <li> <a href=https://trainingindustry.com/professional-development/ >Professional Development</a> </li> <li> <a href=https://trainingindustry.com/sales/ >Sales</a> </li> <li> <a href=https://trainingindustry.com/strategy-alignment-and-planning/ >Strategy, Alignment and Planning</a> </li> <li> <a href=https://trainingindustry.com/workforce-development/ >Workforce Development</a> </li></ul></div></div></div></aside></div></div></main></div></div>

4<script>var tagTargeting={"postType":["articles"],"pageTitle":["Articles"]};</script>

4 <div class=footer__adv><div class="adv__block adv__block--leaderboard"><div class="leaderboard-wrapper leaderboard-wrapper--footer"></div></div></div><footer id=footer class=footer-container role=contentinfo><header class=screen-reader-text><h1>Footer</h1></header><div class="wrapper footer-container__wrap"><div class=footer-brand> <a href=https://trainingindustry.com/ rel=home class=footer-brand__logo>Training Industry, Inc.</a></div><div class=footer-top><div class=footer-top__col><div><nav class=footer__nav role=navigation><div class=footer__nav-subheading>Training Industry</div><div class=menu-footer-training-industry-container><ul id=nav-footer class=menu><li id=menu-item-129918 class="menu-item menu-item-type-post_type menu-item-object-page menu-item-129918"><a href=https://trainingindustry.com/about/ ><span class=menu-item-label>About</span></a></li> <li id=menu-item-129919 class="menu-item menu-item-type-custom menu-item-object-custom menu-item-129919"><a href=https://trainingindustry.com/research/ ><span class=menu-item-label>Research</span></a></li> <li id=menu-item-129920 class="menu-item menu-item-type-post_type menu-item-object-page menu-item-129920"><a href=https://trainingindustry.com/collaborate-with-us/ ><span class=menu-item-label>Collaborate With Us</span></a></li> <li id=menu-item-129921 class="menu-item menu-item-type-custom menu-item-object-custom menu-item-129921"><a href=https://trainingindustry.com/become-a-training-industry-member/#rates><span class=menu-item-label>Become a Member</span></a></li> <li id=menu-item-129922 class="menu-item menu-item-type-post_type menu-item-object-page menu-item-129922"><a href=https://trainingindustry.com/advertise/media-kit-download/ ><span class=menu-item-label>Media Kit</span></a></li></ul></div></nav></div><div><nav class=footer__nav role=navigation><div class=footer__nav-subheading>Learning Opportunities for the Training Manager</div><div class=menu-footer-learning-opportunities-container><ul id=nav-footer-2 class=menu><li id=menu-item-150840 class="menu-item menu-item-type-post_type menu-item-object-courses menu-item-150840"><a href=https://trainingindustry.com/continuing-professional-development/certified-professional-in-training-management/ ><span class=menu-item-label>Certified Professional in Training Management (CPTMâ¢)</span></a></li> <li id=menu-item-150841 class="menu-item menu-item-type-custom menu-item-object-custom menu-item-150841"><a href=https://trainingindustry.com/continuing-professional-development/training-industry-senior-leaders-program/ ><span class=menu-item-label>Training Industry Senior Leaders Program</span></a></li> <li id=menu-item-150842 class="menu-item menu-item-type-post_type menu-item-object-courses menu-item-150842"><a href=https://trainingindustry.com/continuing-professional-development/certificates/leading-leadership-development-certificate/ ><span class=menu-item-label>Leading Leadership Development Certificate</span></a></li> <li id=menu-item-129928 class="menu-item menu-item-type-post_type menu-item-object-page menu-item-129928"><a href=https://trainingindustry.com/tice/ ><span class=menu-item-label>Training Industry Conference &#038; Expo</span></a></li> <li id=menu-item-129929 class="menu-item menu-item-type-post_type menu-item-object-page menu-item-129929"><a href=https://trainingindustry.com/training-industry-strategy-summit/ ><span class=menu-item-label>Strategy Summit</span></a></li> <li id=menu-item-129930 class="menu-item menu-item-type-custom menu-item-object-custom menu-item-129930"><a href=https://trainingindustry.com/webinar/ ><span class=menu-item-label>Webinars</span></a></li></ul></div></nav></div></div><div class=footer-top__col><div><div class=menu-footer-login-store-container><ul id=nav-footer-3 class=menu><li id=menu-item-129932 class="button button--ghost-inverted menu-item menu-item-type-custom menu-item-object-custom menu-item-129932"><a href=https://members.trainingindustry.com/login><span class=menu-item-label>Member Login</span></a></li> <li id=menu-item-129933 class="button button--ghost-inverted menu-item menu-item-type-custom menu-item-object-custom menu-item-129933"><a href=https://learn.trainingindustry.com/learn><span class=menu-item-label>LMS Login</span></a></li> <li id=menu-item-129934 class="button button--ghost-inverted menu-item menu-item-type-custom menu-item-object-custom menu-item-129934"><a href=https://store.trainingindustry.com><span class=menu-item-label>Store</span></a></li> <li id=menu-item-150298 class="button button--ghost-inverted menu-item menu-item-type-custom menu-item-object-custom menu-item-150298"><a href=https://trainingindustry.com/continuing-professional-development><span class=menu-item-label>View All Courses</span></a></li></ul></div></div><div><div class=subscribe__heading>Subscribe to our Newsletter</div><p class=subscribe__subheading>Get the latest training insights in your inbox for free</p><div class=hs-form-html data-region=na1 data-form-id=405d462d-4ac3-40f5-83bc-cdef6a027076 data-

4portal-id=47185625></div></div></div></div><div style="margin-bottom: 2.2em;"><p>Chief Learning Officer and Chief Talent Officer are now part of Training Industry, Inc.<br>More insights, resources and connections for learning and talent leaders. <a style="color: white;font-weight: bold;" href=https://trainingindustry.com/training-industry-inc-acquires-chief-learning-officer-and-chief-talent-officer-brands/ >Learn More</a>.</p></div><div class=footer-bottom><div class=socials--footer><div class=socials> <a href=https://www.linkedin.com/company/training-industry-inc- class=socials__link><svg xmlns=http://www.w3.org/2000/svg viewBox="0 0 21 21"><title>LinkedIn Social Icon</title><desc>An icon that links to LinkedIn account</desc><path d="M19.32 0H1.8A1.7 1.7 0 0 0 0 1.64V19.2A1.85 1.85 0 0 0 1.8 21H19.3A1.75 1.75 0 0 0 21 19.2V1.64A1.6 1.6 0 0 0 19.32 0zM6.52 17.5h-3V8.15h3zM5.1 6.73A1.54 1.54 0 0 1 3.5 5.1a1.55 1.55 0 0 1 1.63-1.6 1.55 1.55 0 0 1 1.6 1.6A1.55 1.55 0 0 1 5.1 6.74zM17.5 17.5h-3v-5.1c0-1.24-.44-2.07-1.53-2.07a1.65 1.65 0 0 0-1.54 1.1 2 2 0 0 0-.1.75v5.32h-3V8.15h3v1.3A3 3 0 0 1 14 7.93c2 0 3.47 1.3 3.47 4.1z"/></svg></a> <a href=https://www.instagram.com/trainingindustryinc/ class=socials__link><svg xmlns=http://www.w3.org/2000/svg viewBox="0 0 25 25"><title>Instagram Social Icon</title><desc>An icon that links to Instagram account</desc><path class=st1 d="M12 2.163c3.204 0 3.584.012 4.85.07 3.252.148 4.771 1.691 4.919 4.919.058 1.265.069 1.645.069 4.849 0 3.205-.012 3.584-.069 4.849-.149 3.225-1.664 4.771-4.919 4.919-1.266.058-1.644.07-4.85.07-3.204 0-3.584-.012-4.849-.07-3.26-.149-4.771-1.699-4.919-4.92-.058-1.265-.07-1.644-.07-4.849 0-3.204.013-3.583.07-4.849.149-3.227 1.664-4.771 4.919-4.919 1.266-.057 1.645-.069 4.849-.069zM12 0C8.741 0 8.333.014 7.053.072 2.695.272.273 2.69.073 7.052.014 8.333 0 8.741 0 12s.014 3.667.072 4.947c.2 4.358 2.618 6.78 6.98 6.98C8.333 23.986 8.741 24 12 24s3.667-.014 4.947-.072c4.354-.2 6.782-2.618 6.979-6.98.059-1.28.073-1.689.073-4.948s-.014-3.667-.072-4.947c-.196-4.354-2.617-6.78-6.979-6.98C15.668.014 15.259 0 12 0zm0 5.838c-3.403 0-6.162 2.759-6.162 6.162s2.759 6.163 6.162 6.163 6.162-2.759 6.162-6.163c0-3.403-2.759-6.162-6.162-6.162zm0 10.162c-2.209 0-4-1.79-4-4s1.791-4 4-4c2.209 0 4 1.79 4 4s-1.791 4-4 4zm6.406-11.845c-.796 0-1.441.645-1.441 1.44s.645 1.44 1.441 1.44c.795 0 1.439-.645 1.439-1.44s-.644-1.44-1.439-1.44z"/></svg></a> <a href=https://www.facebook.com/TrainingIndustry/ class=socials__link><svg xmlns=http://www.w3.org/2000/svg viewBox="0 0 10.5 21"><title>Facebook Social Icon</title><desc>An icon that links to the Facebook account</desc><path d="M7 7V4.92C7 4 7.2 3.5 8.67 3.5h1.83V0H7.44c-3.75 0-5 1.72-5 4.66V7H0v3.5h2.46V21H7V10.5h3.08L10.5 7z"/></svg></a> <a href=https://www.youtube.com/user/TrainingIndustry class=socials__link><svg width=27 height=24 viewBox="0 0 27 24" fill=none xmlns=http://www.w3.org/2000/svg> <path d="M25.767 5.81719C25.4717 4.70625 24.6045 3.83438 23.5029 3.53906C21.5061 3 13.4998 3 13.4998 3C13.4998 3 5.49355 3 3.49668 3.53906C2.39512 3.83438 1.52793 4.70625 1.23262 5.81719C0.698242 7.82812 0.698242 12.0187 0.698242 12.0187C0.698242 12.0187 0.698242 16.2094 1.23262 18.2203C1.52793 19.3313 2.39512 20.1656 3.49668 20.4609C5.49355 21 13.4998 21 13.4998 21C13.4998 21 21.5061 21 23.5029 20.4609C24.6045 20.1656 25.4717 19.3266 25.767 18.2203C26.3014 16.2094 26.3014 12.0187 26.3014 12.0187C26.3014 12.0187 26.3014 7.82812 25.767 5.81719ZM10.8842 15.825V8.2125L17.5732 12.0187L10.8842 15.825Z" fill=white /> </svg></a></div></div><a class="button button--ghost-inverted" href=https://trainingindustry.com/contact/ >Contact Us</a><div class=footer__legal><nav class=legal__nav role=navigation><header class=screen-reader-text><h1>Legal Menu</h1></header><div class=menu-legal-menu-container><ul id=nav-legal class=menu><li id=menu-item-101 class="menu-item menu-item-type-post_type menu-item-object-page menu-item-101"><a href=https://trainingindustry.com/terms-of-use/ ><span class=menu-item-label>Terms of Use</span></a></li> <li id=menu-item-102 class="menu-item menu-item-type-post_type menu-item-object-page menu-item-privacy-policy menu-item-102"><a rel=privacy-policy href=https://trainingindustry.com/privacy/ ><span class=menu-item-label>Privacy</span></a></li> <li id=menu-item-103 class="menu-item menu-item-type-post_type menu-item-object-page menu-item-103"><a href=https://trainingindustry.com/legal/ ><span class=menu-item-label>Legal</span></a></li> <li id=menu-item-82789 class="cli_settings_button menu-item menu-item-type-custom menu-item-object-custom menu-item-82789"><a href=https://trainingindustry.com/cookie-policy/ ><span class=menu-item-label>Cookie Preferences</span></a></li></ul></div></nav></div></div>

4<div class="footer-copyright aligncenter">Â©2026 Training Industry, Inc.</div></div></footer><div class=info-module id=info-module><div class=wrapper><div class=info-module__content><p class=info-module__snippet data-weight=bold>Stay up to date on the latest articles, webinars and resources for learning and development.</p></div><div class=info-module__cta> <a href=https://trainingindustry.com/subscribe/ class="button button--small">Free Subscription</a></div></div></div></div>

4<script type=speculationrules>{"prefetch":[{"source":"document","where":{"and":[{"href_matches":"/*"},{"not":{"href_matches":["/wordpress/wp-*.php","/wordpress/wp-admin/*","/content/uploads/*","/content/*","/content/plugins/*","/content/themes/ti/*","/*\\?(.+)"]}},{"not":{"selector_matches":"a[rel~=\"nofollow\"]"}},{"not":{"selector_matches":".no-prefetch, .no-prefetch a"}}]},"eagerness":"conservative"}]}</script>

4<script id=leadin-script-loader-js-js-extra>var leadin_wordpress={"userRole":"visitor","pageType":"archive","leadinPluginVersion":"11.3.65"};</script>

4<script id=leadin-script-loader-js-js src="https://js.hs-scripts.com/47185625.js?integration=WordPress&#038;ver=11.3.65"></script>

4<script id=ti-enquire-js-js src=https://trainingindustry.com/content/themes/ti/js/lib/enquire/enquire.js></script>

4<script id=ti-skip-link-focus-fix-js src="https://trainingindustry.com/content/themes/ti/dist/js/skip-link-focus-fix.min.js?ver=20151215"></script>

4<script id=ti-header-js src=https://trainingindustry.com/content/themes/ti/dist/js/header.min.js></script>

4<script id=ti-hide-show-js src=https://trainingindustry.com/content/themes/ti/dist/js/hide-show.min.js></script>

4<script id=ti-inline-svg-js src=https://trainingindustry.com/content/themes/ti/dist/js/inline-svg.min.js></script>

4<script id=ti-dotdotdot-js src=https://trainingindustry.com/content/themes/ti/js/lib/dotdotdot/jquery.dotdotdot.js></script>

4<script id=ti-ellipsis-js src=https://trainingindustry.com/content/themes/ti/dist/js/grid.min.js></script>

4<script id=ti-scroll-links-js src=https://trainingindustry.com/content/themes/ti/dist/js/scroll-links.min.js></script>

4<script id=ti-waypoints-js src=https://trainingindustry.com/content/themes/ti/js/lib/waypoints/jquery.waypoints.js></script>

4<script id=ti-title-scroll-js src=https://trainingindustry.com/content/themes/ti/dist/js/title-scroll.min.js></script>

4<script id=ti-modaal-js src=https://trainingindustry.com/content/themes/ti/js/lib/modaal/modaal.js></script>

4<script id=ti-modals-js src=https://trainingindustry.com/content/themes/ti/dist/js/modals.min.js></script>

4<script id=ti-info-module-js src=https://trainingindustry.com/content/themes/ti/dist/js/info-module.min.js></script>

4<script id=ti-adv-zones-js src=https://trainingindustry.com/content/themes/ti/dist/js/adv-zones.min.js></script>

4<script id=ti-iframe-js src=https://trainingindustry.com/content/themes/ti/js/lib/iframe-resizer/iframeResizer.js></script>

4<script id=ti-basictable-js src=https://trainingindustry.com/content/themes/ti/js/lib/basictable/jquery.basictable.js></script>

4<script id=ti-responsive-table-js src=https://trainingindustry.com/content/themes/ti/dist/js/responsive-tables.min.js></script>

4<script id=ti-lazysizes-js src=https://trainingindustry.com/content/themes/ti/js/lib/lazysizes/lazysizes.js></script>

4<script id=ti-accordion-menu-js src=https://trainingindustry.com/content/themes/ti/dist/js/accordion.min.js></script>

4<script id=ti-calendar-js src=https://trainingindustry.com/content/themes/ti/dist/js/course-calendar.min.js></script>

4<script id=be-load-more-js-extra>var beloadmore={"url":"https://trainingindustry.com/wordpress/wp-admin/admin-ajax.php","query":{"post_type":"articles"},"tax_query":{"queries":[],"relation":"AND","queried_terms":[],"primary_table":"wp_posts","primary_id_column":"ID"},"post_id":"155889","ajax_template_part":"template-parts/archive-list.php","orderby":"","order":"DESC"};</script>

4<script id=be-load-more-js src="https://trainingindustry.com/content/themes/ti/dist/js/load-more.min.js?ver=1.1"></script>

4<script data-wp-strategy=defer defer id=remote_sdk-js src="https://cdn.onesignal.com/sdks/web/v16/OneSignalSDK.page.js?ver=1.0.0"></script>

4<script id=leadin-forms-v4-js defer src="https://js.hsforms.net/forms/embed/47185625.js?ver=11.3.65"></script>

4<script id=ti-filters-js src="https://trainingindustry.com/content/themes/ti/dist/js/filter.min.js?ver=1"></script>

4<script async>;(function(o,l,a,r,k,y){if(o.olark)return;r="script";y=l.createElement(r);r=l.getElementsByTagName(r)[0];y.async=1;y.src="//"+a;r.parentNode.insertBefore(y,r);y=o.olark=function(){k.s.push(arguments);k.t.push(+new Date)};y.extend=function(i,j){y("extend",i,j)};y.identify=function(i){y("identify",k.i=i)};y.configure=function(i,j){y("configure",i,j);k.c[i]=j};k=y._={s:[],t:[+new Date],c:{},l:a};})(window,document,"static.olark.com/jsclient/loader.js");olark.identify('5441-981-10-3358');</script>

4 </body></html>

Line numbers count LF bytes from the start of the resource, as the search results do. Vendor segments are library code the classifier recognised; they are stored but not indexed. Bytes are shown as Latin1 characters, one per byte.