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1<meta name="next-size-adjust" content=""/><title>Carta de Serviços | Prefeitura Municipal de Serra do Ramalho - Site Oficial</title><meta name="description" content="Portal Oficial — Prefeitura Municipal de Serra do Ramalho"/><link rel="canonical" href="http://serradoramalho.ba.gov.br/servicos/"/><link rel="icon" href="https://serradoramalho.ba.gov.br/uploads/identidade/serradoramalho/1789654213984-730725781.png"/>
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19  </style><header><div class="bg-(--color-primary-dark) text-(--color-primary-text)/50 text-sm"><div class="max-w-7xl mx-auto py-2 px-4 flex items-center justify-between"><nav aria-label="Atalhos de acessibilidade"><ul class="flex items-center gap-2"><li><a class="hover:text-(--color-primary-text) transition-colors focus:outline-none focus-visible:underline" href="/mapa-do-site/">Mapa do Site</a></li><li aria-hidden="true" class="text-(--color-primary-text)/50"><svg xmlns="http://www.w3.org/2000/svg" width="14" height="14" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-dot" aria-hidden="true"><circle cx="12.1" cy="12.1" r="1"></circle></svg></li><li><a class="hover:text-(--color-primary-text) transition-colors focus:outline-none focus-visible:underline" href="/glossario/">Glossário</a></li><li aria-hidden="true" class="text-(--color-primary-text)/50"><svg xmlns="http://www.w3.org/2000/svg" width="14" height="14" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-dot" aria-hidden="true"><circle cx="12.1" cy="12.1" r="1"></circle></svg></li><li><a href="/manual-navegacao.pdf" target="_blank" rel="noopener noreferrer" class="hover:text-(--color-primary-text) transition-colors focus:outline-none focus-visible:underline">Manual de Navegação</a></li></ul></nav><div class="hidden md:flex items-center gap-1.5" aria-label="Controles de acessibilidade"><button class="cursor-pointer bg-(--color-primary-text)/10 text-(--color-primary-text)/50 hover:text-(--color-primary-text) transition-colors px-2 py-0.5 rounded border border-(--color-primary-text)/20 hover:border-(--color-primary-text) text-sm" aria-label="Diminuir fonte">A - </button><button class="cursor-pointer bg-(--color-primary-text)/10 text-(--color-primary-text)/50 hover:text-(--color-primary-text) transition-colors px-3 py-1 rounded border border-(--color-primary-text)/20 hover:border-(--color-primary-text) text-sm" aria-label="Tamanho padrão de fonte">A</button><button class="cursor-pointer bg-(--color-primary-text)/10 text-(--color-primary-text)/50 hover:text-(--color-primary-text) transition-colors px-2 py-0.5 rounded border border-(--color-primary-text)/20 hover:border-(--color-primary-text) text-sm" aria-label="Aumentar fonte">A +</button><svg xmlns="http://www.w3.org/2000/svg" width="14" height="14" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-dot text-(--color-primary-text)/50" aria-hidden="true"><circle cx="12.1" cy="12.1" r="1"></circle></svg><button class="cursor-pointer transition-colors px-2 py-0.5 rounded border text-sm bg-(--color-primary-text)/10 text-(--color-primary-text)/50 hover:text-(--color-primary-text) border-(--color-primary-text)/20 hover:border-(--color-primary-text)" aria-label="Ativar alto contraste" aria-pressed="false">Alto contraste</button><svg xmlns="http://www.w3.org/2000/svg" width="14" height="14" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-dot text-(--color-primary-text)/50" aria-hidden="true"><circle cx="12.1" cy="12.1" r="1"></circle></svg><button class="cursor-pointer transition-colors px-2 py-0.5 rounded border text-sm bg-(--color-primary-text)/10 text-(--color-primary-text)/50 hover:text-(--color-primary-text) border-(--color-primary-text)/20 hover:border-(--color-primary-text)" aria-label="Cursor grande" aria-pressed="false">Cursor grande</button></div></div></div><div class="bg-[#F5F6F7]"><div class="relative max-w-7xl mx-auto px-4 py-3 w-full flex flex-col"><div class="flex flex-col md:flex-row justify-between items-end md:items-center gap-2 md:gap-0">
19<a class="self-start flex items-center gap-4 focus:outline-none focus-visible:ring-2 focus-visible:ring-(--color-primary)" href="/"><img src="https://serradoramalho.ba.gov.br/uploads/identidade/serradoramalho/1789654213984-730725781.png" alt="Brasão de Prefeitura Municipal de Serra do Ramalho" class="h-16 w-16 md:h-24 md:w-24 object-contain"/><div><p class="text-2xl md:text-3xl leading-8 font-normal font-dm-serif text-(--color-primary)">Prefeitura Municipal de Serra do Ramalho</p><p class="text-xs leading-4 text-zinc-500 mt-0.5">Estado da Bahia · Portal Oficial</p></div></a><div class="flex items-center gap-2"><a class="flex items-center gap-1.5 px-3 py-2.5 bg-[#E6F5EE] border border-[#AEDEC4] rounded-full focus:outline-none focus-visible:ring-2 focus-visible:ring-(--color-primary)" href="https://radardatransparencia.atricon.org.br/"><svg xmlns="http://www.w3.org/2000/svg" width="14" height="14" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" 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text-xs text-zinc-500 min-w-0"><li class="shrink-0"><a class="text-xs font-medium leading-4 tracking-wider text-[#0D6B3A] border bg-[#E6F5EE] border-[#AEDEC4] px-2 py-0.5 rounded-full" href="/">Início</a></li><li class="flex items-center gap-0 min-w-0"><span aria-hidden="true" class="shrink-0 text-(--color-primary)"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-dot" aria-hidden="true"><circle cx="12.1" cy="12.1" r="1"></circle></svg></span><span class="text-zinc-700 font-medium truncate" aria-current="page">Carta de Serviços</span></li></ol></div></nav></header><main id="conteudo-principal" class="flex flex-1 flex-col bg-[#F5F6F7]"></main><!--$--><!--/$--><footer id="site-footer"><div class="bg-[#F5F6F7] border-t border-zinc-200"><div class="max-w-7xl mx-auto px-4 py-10 md:pt-16 grid grid-cols-1 gap-10 md:grid-cols-2"><div class="gap-7.5 flex flex-col  order-2 md:order-1"><div class="flex flex-col gap-7.5"><div><p class="text-base font-semibold text-zinc-800 uppercase leading-4.5">Prefeitura Municipal de Serra do Ramalho</p><p class="text-sm text-zinc-500 mt-1 leading-5">CNPJ <!-- -->16.417.784/0001-98</p></div><ul class="flex flex-col gap-6"><li class="flex gap-3 text-sm text-zinc-700"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewB
19ox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-map-pin shrink-0 mt-0.5 text-zinc-400" aria-hidden="true"><path d="M20 10c0 4.993-5.539 10.193-7.399 11.799a1 1 0 0 1-1.202 0C9.539 20.193 4 14.993 4 10a8 8 0 0 1 16 0"></path><circle cx="12" cy="10" r="3"></circle></svg><span>Rua Acre, S/N - Centro - Serra do Ramalho - BA - CEP:47630-056 - CNPJ Nº: 16.417.784/0001-98</span></li><li class="flex gap-3 text-sm text-zinc-700"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-phone shrink-0 mt-0.5 text-zinc-400" aria-hidden="true"><path d="M13.832 16.568a1 1 0 0 0 1.213-.303l.355-.465A2 2 0 0 1 17 15h3a2 2 0 0 1 2 2v3a2 2 0 0 1-2 2A18 18 0 0 1 2 4a2 2 0 0 1 2-2h3a2 2 0 0 1 2 2v3a2 2 0 0 1-.8 1.6l-.468.351a1 1 0 0 0-.292 1.233 14 14 0 0 0 6.392 6.384"></path></svg><span>(77) 3620-1198</span></li><li class="flex gap-3 text-sm text-zinc-700"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-mail shrink-0 mt-0.5 text-zinc-400" aria-hidden="true"><path d="m22 7-8.991 5.727a2 2 0 0 1-2.009 0L2 7"></path><rect x="2" y="4" width="20" height="16" rx="2"></rect></svg><span>[email protected]</span></li><li class="flex gap-3 text-sm text-zinc-700"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-clock shrink-0 mt-0.5 text-zinc-400" aria-hidden="true"><circle cx="12" cy="12" r="10"></circle><path d="M12 6v6l4 2"></path></svg><span>Atendimento: Administrativo - das 8h às 13h. Demais secretarias - das 8h às 17h</span></li></ul></div><div class="flex flex-col gap-7.5"><div class="rounded-xl overflow-hidden border border-zinc-200" style="height:220px"><iframe src="https://www.google.com/maps/embed?pb=!1m14!1m8!1m3!1d2553.07796146077!2d-43.5759535!3d-13.544161!3m2!1i1024!2i768!4f13.1!3m3!1m2!1s0x75be99a31dee87b%3A0xeeddf842b347b17b!2sCity%20of%20Serra%20do%20Ramalho!5e1!3m2!1sen!2sbr!4v1789651980249!5m2!1sen!2sbr" width="100%" height="100%" style="border:0" allowFullScreen="" loading="lazy" referrerPolicy="no-referrer-when-downgrade"></iframe></div><div class="flex  gap-3"><div class="flex flex-none md:flex-1 flex-col items-center justify-center gap-4 roun
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10.3333H13.2727V7.55556C13.2727 6.94191 13.8018 6.44444 14.4545 6.44444H17.8182C18.7959 6.44444 19 6.25259 19 5.33333V3.11111C19 2.19185 18.7959 2 17.8182 2H14.4545C11.191 2 8.54545 4.48731 8.54545 7.55556V10.3333H6.18182Z" stroke="currentColor" fill-rule="evenodd" stroke-linejoin="round" stroke-width="1.5"></path></svg></a></div><span class="text-sm text-(--color-primary-dark) hidden sm:block">Acompanhe nas redes sociais</span></div><a class="flex flex-col flex-1 md:flex-none md:w-1/2 items-center justify-center gap-1 rounded-xl border border-(--color-primary-light) bg-(--color-primary)/10 px-6 py-4 text-sm font-semibold text-(--color-primary-dark) transition-colors" href="/fale-conosco/"><svg xmlns="http://www.w3.org/2000/svg" width="22" height="22" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-message-square text-(--color-primary-dark)" aria-hidden="true"><path d="M22 17a2 2 0 0 1-2 2H6.828a2 2 0 0 0-1.414.586l-2.202 2.202A.71.71 0 0 1 2 21.286V5a2 2 0 0 1 2-2h16a2 2 0 0 1 2 2z"></path></svg>Fale conosco</a></div></div></div><div class="flex flex-col gap-4 order-1 md:order-2"><div class="flex flex-col md:flex-row md:items-start md:justify-between gap-4"><div><h2 class="text-base font-medium text-zinc-800">Secretarias municipais</h2><p class="text-sm text-zinc-500">Selecione uma pasta para ver informações, contato e serviços</p></div><a class="flex items-center self-end md:self-auto gap-1 text-xs font-medium justify-end p-2.5 rounded-lg border border-(--color-primary)/40 bg-(--color-primary-light)/40 text-(--color-primary)/80 cursor-pointer" href="/secretarias/">Ver estrutura completa<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-chevron-right" aria-hidden="true"><path d="m9 18 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text-(--color-primary-dark)"></div><div class="flex-1 min-w-0"><p class="text-sm font-medium text-zinc-800 truncate">Secretaria de Administração, Finanças e Planejamento</p></div><svg xmlns="http://www.w3.org/2000/svg" width="15" height="15" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-chevron-down shrink-0 text-zinc-400 transition-transform" aria-hidden="true"><path d="m6 9 6 6 6-6"></path></svg></button></div><div class="border-t border-zinc-100"><button class="w-full flex items-center gap-3 p-3 text-left hover:bg-zinc-50 transition-colors"><div class="flex items-center justify-center rounded-lg bg-(--color-primary)/20 p-2 text-(--color-primary-dark)"></div><div class="flex-1 min-w-0"><p class="text-sm font-medium text-zinc-800 truncate">Secretaria de Governo</p></div><svg xmlns="http://www.w3.org/2000/svg" width="15" height="15" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-chevron-down shrink-0 text-zinc-400 transition-transform" aria-hidden="true"><path d="m6 9 6 6 6-6"></path></svg></button></div><div class="border-t border-zinc-100"><button class="w-full flex items-center gap-3 p-3 text-left hover:bg-zinc-50 transition-colors"><div class="flex items-center justify-center rounded-lg bg-(--color-primary)/20 p-2 text-(--color-primary-dark)"></div><div class="flex-1 min-w-0"><p class="text-sm font-medium text-zinc-800 truncate">Secretaria de Agricultura</p></div><svg xmlns="http://www.w3.org/2000/svg" width="15" height="15" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-chevron-down shrink-0 text-zinc-400 transition-transform" aria-hidden="true"><path d="m6 9 6 6 6-6"></path></svg></button></div><div class="border-t border-zinc-100"><button class="w-full flex items-center gap-3 p-3 text-left hover:bg-zinc-50 transition-colors"><div class="flex items-center justify-center rounded-lg bg-(--color-primary)/20 p-2 text-(--color-primary-dark)"></div><div class="flex-1 min-w-0"><p class="text-sm font-medium text-zinc-800 truncate">Controladoria Geral</p></div><svg xmlns="http://www.w3.org/2000/svg" width="15" height="15" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-chevron-down shrink-0 text-zinc-400 transition-transform" aria-hidden="true"><path d="m6 9 6 6 6-6"></path></svg></button></div><div class="border-t border-zinc-100"><button class="w-full flex items-center gap-3 p-3 text-left hover:bg-zinc-50 transition-colors"><div class="flex items-center justify-center rounded-lg bg-(--color-primary)/20 p-2 text-(--color-primary-dark)"></div><div class="flex-1 min-w-0"><p class="text-sm font-medium text-zinc-800 truncate">Secretaria de Assistência Social</p></div><svg xmlns="http://www.w3.org/2000/svg" width="15" height="15" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-chevron-down shrink-0 text-zinc-400 transition-transform" aria-hidden="true"><path d="m6 9 6 6 6-6"></path></svg></button></div><div class="border-t border-zinc-100"><button class="w-full flex items-center gap-3 p-3 text-left hover:bg-zinc-50 transition-colors"><div class="flex items-center justify-center rounded-lg bg-(--color-primary)/20 p-2 text-(--color-primary-dark)"></div><div class="flex-1 min-w-0"><p class="text-sm font-medium text-zinc-800 truncate">Secretaria de Saúde</p></div><svg xmlns="http://www.w3.org/2000/svg" width="15" height="15" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-chevron-down shrink-0 text-zinc-400 transition-transform" aria-hidden="true"><path d="m6 9 6 6 6-6"></path></svg></button></div><div class="border-t border-zinc-100"><button class="w-full flex items-center gap-3 p-3 text-left hover:bg-zinc-50 transition-colors"><div class="flex items-center justify-center rounded-lg bg-(--color-primary)/20 p-2 text-(--color-primary-dark)"></div><div class="flex-1 min-w-0"><p class="text-sm font-medium text-zinc-800 truncate">Secretaria de Obras e Infra Estrutura</p></div><svg xmlns="http://www.w3.org/2000/svg" width="15" height="15" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-chevron-down shrink-0 text-zinc-400 transition-transform" aria-hidden="true"><path d="m6 9 6 6 6-6"></path></svg></button></div><div class="border-t border-zinc-100"><button class="w-full flex items-center gap-3 p-3 text-left hover:bg-zinc-50 transition-colors"><div class="flex items-center justify-center rounded-lg bg-(--color-primary)/20 p-2 text-(--color-primary-dark)"></div><div class="flex-1 min-w-0"><p class="text-sm font-medium text-zinc-800 truncate">Secretaria de Meio Ambiente</p></div><svg xmlns="http://www.w3.org/2000/svg" width="15" height="15" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-chevron-down shrink-0 text-zinc-400 transition-transform" aria-hidden="true"><path d="m6 9 6 6 6-6"></path></svg></button></div><div class="border-t border-zinc-100"><button class="w-full flex items-center gap-3 p-3 text-left hover:bg-zinc-50 transition-colors"><div class="flex items-center justify-center rounded-lg bg-(--color-primary)/20 p-2 text-(--color-primary-dark)"></div><div class="flex-1 min-w-0"><p class="text-sm font-medium text-zinc-800 truncate">Procuradoria Geral</p></div><svg xmlns="http://www.w3.org/2000/svg" width="15" height="15" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-chevron-down shrink-0 text-zinc-400 transition-transform" aria-hidden="true"><path d="m6 9 6 6 6-6"></path></svg></button></div><div class="border-t border-zinc-100"><button class="w-full flex items-center gap-3 p-3 text-left hover:bg-zinc-50 transition-colors"><div class="flex items-center justify-center rounded-lg bg-(--color-primary)/20 p-2 text-(--color-primary-dark)"></div><div class="flex-1 min-w-0"><p class="text-sm font-medium text-zinc-800 truncate">Secretaria de Educação</p></div><svg xmlns="http://www.w3.org/2000/svg" width="15" height="15" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-chevron-down shrink-0 text-zinc-400 transition-transform" aria-hidden="true"><path d="m6 9 6 6 6-6"></path></svg></button></div><div class="border-t border-zinc-100"><button class="w-full flex items-center gap-3 p-3 text-left 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