1import{_ as a,c as t,S as r,o}from"./index-CkKP_GDp.js";const i={name:"Success"},n={class:"support-page"};function s(d,e,l,c,u,h){return o(),t("div",n,[...e[0]||(e[0]=[r('<div class="support-page__wrapper l-wrapper" data-v-a95ede2a><h1 data-v-a95ede2a>Your request has been submitted!</h1><h2 data-v-a95ede2a> We are experiencing a high volume of requests due to disruptions associated with COVID-19. <br data-v-a95ede2a>This may result in unusually long wait times, particularly on weekends. Cases are prioritized by departure date. </h2><h3 data-v-a95ede2a> Please note important information below that addresses most frequently asked questions. </h3><div class="support-page__content" data-v-a95ede2a><section data-v-a95ede2a><b data-v-a95ede2a>Airlines Schedule Changes and Departure Terminals</b><p data-v-a95ede2a> Airlines often change their schedules or even cancel flights. Please be sure to check your itinerary on the airline website prior to departure. <br data-v-a95ede2a><br data-v-a95ede2a> We will not provide a refund or credit if you are not allowed to board due to a missed schedule change. Certain flights may be operated by a partner airline departing from a different terminal. <br data-v-a95ede2a><br data-v-a95ede2a> Please examine your confirmation email to see the operating airline listed under your flight number. As an example, an Air France flight may be operated by Delta Airlines departing from a different terminal and so forth. </p></section><section data-v-a95ede2a><b data-v-a95ede2a>Restrictions</b><p data-v-a95ede2a> Discounted tickets may come with certain restrictions as pertains to seat assignments and baggage policies. Please review your reservation on the airline website to make sure you are aware of any restrictions associated with your tickets and contact us right away if there's a problem. <br data-v-a95ede2a><br data-v-a95ede2a> Main cabin, basic economy, and economy lite tickets are all classified as âEconomyâ on our site. We may not be able to exchange or upgrade your ticket unless you contact us immediately after receiving your confirmation email. </p></section><section data-v-a95ede2a><b data-v-a95ede2a>Travel Documents and COVID-19 clearance</b><p data-v-a95ede2a> Please note it is your responsibility to check all COVID-19 restrictions and clearance requirements at your destination and transfer points. Please visit: <a href="https://travel.state.gov" target="_blank" data-v-a95ede2a>https://travel.state.gov</a> for most up to date information. We will not provide a refund or credit if you are not allowed to board due to lack of proper clearance documentation relating to COVID-19. <br data-v-a95ede2a><br data-v-a95ede2a> Travel documents required for all e-tickets include a valid passport, which must be presented for all international flights. Some countries may also require a visa and/or health card. It is your responsibility to have all necessary travel documents in possession at time of check-in. You may also need to verify the visa requirements for all the stops as some countries may require a transit visa. <br data-v-a95ede2a><br data-v-a95ede2a> Please contact the embassy of the country you are visiting or transiting through to get up-to-date travel requirements. Visit U.S. Department of State's Website for passport & visa regulations. Passports are required for international travel, and a valid state-issued ID is required for domestic travel. Some airlines do allow online check-in 24 hours prior to departure. </p></section><section data-v-a95ede2a><b data-v-a95ede2a>Changes and Cancellations </b><p data-v-a95ede2a> Our discounted tickets do not have a 24 hour free cancellation grace period. Voiding your reservation within 24 hours may be possible for a fee. Change fees vary depending on the ticket supplier. We do not provide cash or credit card refunds. <br data-v-a95ede2a><br data-v-a95ede2a> You will be issued credit towards future travel to the same geographical region after cancellation fees if you need to cancel the tickets. Some tickets may be completely non-changeable and non-cancellable. <br data-v-a95ede2a><br data-v-a95ede2a> Government imposed travel restrictions associated with COVID-19 do not affect this policy. If your flights are cancelled by the airlines, or are changed by more than 6 hours, you will not be charged a cancellation fee. We will assist you in rebooking you on another flight, or issue a full credit towards future travel. </p></section><section data-v-a95ede2a><b data-v-a95ede2a>Other</b><p data-v-a95ede2a> Our booking engine searches among hundreds of discounted fares from dozens of different providers to find the best deal available anywhere online. Sometimes the discounted package may include a car, a hotel, or an extra flight. These add-ons allow us to maximize deal value, and are there for you to use if you so choose. They do not affect your actual itinerary in any way. </p></section><section data-v-a95ede2a><b data-v-a95ede2a>
1Travel Emergencies</b><p data-v-a95ede2a> If you are late to your flight, have been impacted by an airline-initiated schedule change or airline-initiated cancellation, or are not allowed to board due to insufficient documents, you should seek help at the airline's transfer desk at the airport to be rebooked. <br data-v-a95ede2a><br data-v-a95ede2a> Flights departing within 4 hours are usually under "airport control", meaning airport agents are best equipped to handle any immediate changes. Please be sure to ask the airline's representative to not notate your booking as a no-show, so you can use it as credit in the future. </p></section></div></div>',1)])])}const v=a(i,[["render",s],["__scopeId","data-v-a95ede2a"]]);export{v as default};
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