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96</head><body class="body"><div id="luxy" class="page-wrapper"><section id="ppc-hero" class="section_hero solution"><div class="section_hero-solution is--orange"><div class="main-container _1270"><div class="wrapper_smaller-hero vertical"><div class="col _50 mobile"><p class="p_size-16 is--white medium">Outsourcing Your IT Support Should be Seamless</p><h1 class="heading_hero smaller">Donât let IT issues kill business productivity</h1></div><div class="col _50 mobile"><p class="p_size-18 is--white regular">We keep your systems running quietly in the background <br/>â<em> so your team can get back to work.</em></p><div class="button-group"><div class="stroke-point"><div>â Fast response times</div></div><div class="stroke-point"><div>â Predictable pricing</div></div><div class="stroke-point"><div>â Enterprise-level IT support - built for SMEs</div></div></div></div></div></div></div><div class="navigation-wrap"><div data-collapse="medium" data-animation="default" data-duration="400" data-easing="ease" data-easing2="ease" role="banner" class="navigation w-nav"><div class="mini-menu-nav"><div class="nav-container mini-nav"><a href="tel:+44(0)2080926022" class="nav-link is-mini-nav-menu w-inline-block"><img width="10" loading="lazy" alt="" src="https://cdn.prod.website-files.com/66fc13b9e789aee726e0081e/67c1c85eca72c69f1e6ba488_call%20icon.svg" class="call-icon"/><div>+44 (0) 20 8092 6022</div></a><div class="separation-line vertical"></div><a href="https://support.bridgehampton.cloud/home" target="_blank" class="nav-link is-mini-nav-menu w-inline-block"><img width="12" loading="lazy" alt="" src="https://cdn.prod.website-files.com/66fc13b9e789aee726e0081e/67c1c85e34b74041a7ca86bd_emailicon.svg" class="mail-icon"/><div>Support Portal</div></a></div></div><div class="small-separation"></div><div class="navigation-container"><div class="navigation-left"><a href="/" class="brand-wrapper w-nav-brand"><img loading="lazy" src="https://cdn.prod.website-files.com/66fc13b9e789aee726e0081e/6709402f10e247ea6e4ed1fb_logo%20white.png" alt="Bridgehampton logo" class="full-logo"/><img width="39" loading="lazy" alt="Bridgehmapton logo" src="https://cdn.prod.website-files.com/66fc13b9e789aee726e0081e/66fea2df2786f0f13dc3cecf_b-logo.svg" class="mobile-logo inverted"/></a></div><nav role="navigation" class="nav-menu-2 w-nav-menu"><div data-delay="0" data-hover="true" class="dropdown-2 w-dropdown"><div class="dropdown-toggle w-dropdown-toggle"><div>Solutions</div><div class="dropdown-icon w-icon-dropdown-toggle"></div></div><nav class="navigation-dropdown w-dropdown-list"><div class="dropdown-wrapper"><div class="menu-links_grid"><div class="col"><div id="w-node-_2f58db96-9f00-4ab7-5f55-042aa1935fc1-a1935fa4" class="mega-menu_links-wrapper"><div class="h_20">MS Digital Workplace</div><div class="w-dyn-list"><div role="list" class="menu-cms-solutions w-dyn-items"><div role="listitem" class="w-dyn-item"><a href="/solutions/it-outsourcing" aria-current="page" class="solution-link is-black w--current">IT Outsourcing</a></div><div role="listitem" class="w-dyn-item"><a href="/solutions/microsoft-modern-work" class="solution-link is-black">Microsoft Modern Work</a></div></div></div></div><div id="w-node-_2f58db96-9f00-4ab7-5f55-042aa1935fcb-a1935fa4"
96class="mega-menu_links-wrapper"><div class="h_20">Microsoft 365 & Teams</div><div class="w-dyn-list"><div role="list" class="menu-cms-solutions w-dyn-items"><div role="listitem" class="w-dyn-item"><a href="/solutions/ms-teams-implementation" class="solution-link is-black">MS Teams Implementation</a></div><div role="listitem" class="w-dyn-item"><a href="/solutions/ms-sharepoint-implementation" class="solution-link is-black">MS SharePoint Implementation</a></div><div role="listitem" class="w-dyn-item"><a href="/solutions/ms-copilot-implementation" class="solution-link is-black">MS Copilot Implementation</a></div><div role="listitem" class="w-dyn-item"><a href="/solutions/onedrive-for-business" class="solution-link is-black">OneDrive for Business</a></div><div role="listitem" class="w-dyn-item"><a href="/solutions/ms-teams-meeting-room-systems" class="solution-link is-black">MS Teams Meeting Room Systems</a></div><div role="listitem" class="w-dyn-item"><a href="/solutions/ms-teams-rooms" class="solution-link is-black">MS Teams Rooms</a></div></div></div></div></div><div id="w-node-_2f58db96-9f00-4ab7-5f55-042aa1935fd5-a1935fa4" class="col"><div id="w-node-_2f58db96-9f00-4ab7-5f55-042aa1935fd6-a1935fa4" class="mega-menu_links-wrapper"><div class="h_20">AV Workspace Technology</div><div class="w-dyn-list"><div role="list" class="menu-cms-solutions w-dyn-items"><div role="listitem" class="w-dyn-item"><a href="/solutions/video-conferencing-solutions" class="solution-link is-black">Video Conferencing Solutions</a></div><div role="listitem" class="w-dyn-item"><a href="/solutions/meeting-room-book-systems" class="solution-link is-black">Meeting Room Book Systems</a></div><div role="listitem" class="w-dyn-item"><a href="/solutions/zoom-meeting-rooms" class="solution-link is-black">Zoom meeting rooms</a></div><div role="listitem" class="w-dyn-item"><a href="/solutions/office-video-walls" class="solution-link is-black">Office Video Walls</a></div><div role="listitem" class="w-dyn-item"><a href="/solutions/wireless-presentation-systems" class="solution-link is-black">Wireless Presentation Systems</a></div></div></div></div><div id="w-node-_2f58db96-9f00-4ab7-5f55-042aa1935fe0-a1935fa4" class="animated-button"><div class="custom-css w-embed"><style> 97 98.btn { 99 pointer-events: auto; 100 font-family: inherit; 101 font-size: inherit; 102} 103 104.btn::before, 105.btn::after { 106 position: absolute; 107 top: 0; 108 left: 0; 109 width: 100%; 110 height: 100%; 111} 112 113</style> 114 115 116 117<style> 118 119.btn-three.ghost span { 120 position: relative; 121 mix-blend-mode: difference; 122} 123 124.btn-three.ghost::before { 125 content: ''; 126 background: black; 127 width: 120%; 128 left: -10%; 129 transition: transform 0.4s cubic-bezier(0.3, 1, 0.8, 1); 130} 131 132.btn-three:hover.ghost::before { 133 transform: translate3d(100%,0,0); 134} 135 136</style></div><a href="/contact" class="btn btn-three ghost w-inline-block"><div><span>Book a Discovery Call</span></div></a></div></div></div></div></nav></div><div data-delay="0" data-hover="true" class="dropdown-2 w-dropdown"><div class="dropdown-toggle w-dropdown-toggle"><div>Services</div><div class="icon-4 dropdown-icon w-icon-dropdown-toggle"></div></div><nav class="navigation-dropdown services w-dropdown-list"><div class="dropdown-wrapper"><div class="menu-links_grid"><div class="col"><div id="w-node-_2f58db96-9f00-4ab7-5f55-042aa1935fef-a1935fa4" class="mega-menu_links-wrapper"><div class="h_20">Managed Services</div><div class="w-dyn-list"><div role="list" class="menu-cms-solutions w-dyn-items"><div role="listitem" class="w-dyn-item"><a href="/services/microsoft-365-management-services" target="_blank" class="solution-link is-black">Microsoft 365 Management Services</a></div><div role="listitem" class="w-dyn-item"><a href="/services/cloud-pc-management" target="_blank" class="solution-link is-black">Cloud PC Management</a></div><div role="listitem" class="w-dyn-item"><a href="/services/azure-virtual-desktop-management" target="_blank" class="solution-link is-black">Azure Virtual Desktop Management</a></div><div role="listitem" class="w-dyn-item"><a href="/services/managed-azure-operations" target="_blank" class="solution-link is-black">Managed Azure Operations</a></div></div></div></div></div><div class="col"><div id="w-node-_2f58db96-9f00-4ab7-5f55-042aa1935ffa-a1935fa4"
136class="mega-menu_links-wrapper"><div class="h_20">Cloud Enablement Services</div><div class="w-dyn-list"><div role="list" class="menu-cms-solutions w-dyn-items"><div role="listitem" class="w-dyn-item"><a href="/services/azure-migration-services" target="_blank" class="solution-link is-black">Azure Migration Services</a></div><div role="listitem" class="w-dyn-item"><a href="/services/m365-implementation" target="_blank" class="solution-link is-black">M365 Implementation</a></div><div role="listitem" class="w-dyn-item"><a href="/services/avd-deployment-services" target="_blank" class="solution-link is-black">AVD Deployment Services</a></div><div role="listitem" class="w-dyn-item"><a href="/services/windows-365-deployment" target="_blank" class="solution-link is-black">Windows 365 Deployment</a></div></div></div></div></div><div class="animated-button"><div class="custom-css w-embed"><style> 137 138.btn { 139 pointer-events: auto; 140 font-family: inherit; 141 font-size: inherit; 142} 143 144.btn::before, 145.btn::after { 146 position: absolute; 147 top: 0; 148 left: 0; 149 width: 100%; 150 height: 100%; 151} 152 153</style> 154 155 156 157<style> 158 159.btn-three.ghost span { 160 position: relative; 161 mix-blend-mode: difference; 162} 163 164.btn-three.ghost::before { 165 content: ''; 166 background: black; 167 width: 120%; 168 left: -10%; 169 transition: transform 0.4s cubic-bezier(0.3, 1, 0.8, 1); 170} 171 172.btn-three:hover.ghost::before { 173 transform: translate3d(100%,0,0); 174} 175 176</style></div><a href="/contact" class="btn btn-three ghost w-inline-block"><div><span>Book a Discovery Call</span></div></a></div></div></div></nav></div><div data-delay="0" data-hover="true" class="dropdown-2 w-dropdown"><div class="dropdown-toggle w-dropdown-toggle"><div>Sectors</div><div class="icon-4 dropdown-icon w-icon-dropdown-toggle"></div></div><nav class="navigation-dropdown sectors w-dropdown-list"><div class="dropdown-wrapper"><div class="menu-links_grid"><div id="w-node-_36ef1c02-dd23-2318-7494-4cdc63d9992b-a1935fa4" class="mega-menu_links-wrapper"><div class="h_20">Sectors</div><div class="w-dyn-list"><div role="list" class="menu-cms-solutions w-dyn-items"><div role="listitem" class="w-dyn-item"><a href="/sector/retail" class="solution-link is-black">Retail</a></div><div role="listitem" class="w-dyn-item"><a href="/sector/finance" class="solution-link is-black">Finance</a></div><div role="listitem" class="w-dyn-item"><a href="/sector/insurance" class="solution-link is-black">Insurance</a></div></div></div></div></div></div></nav></div><a href="/about" class="navigation-link w-nav-link">About</a><a href="/resources" class="navigation-link w-nav-link">Resources</a><a href="/contact" class="navigation-link last w-nav-link">Contact</a></nav><div class="hamburger-lines"><div class="line is-black _1"></div><div class="line is-black _2"></div><div class="line is-black _3"></div></div></div></div></div></section><section id="formula" class="section_white"><div class="spacer-xxlarge"></div><div class="main-container _1270"><div class="middle-heading"><div class="centered-heading margin-bottom"><div class="subtitle">Ready to Outsource your IT but not sure where to start?</div><h2 class="h_25 is-centered">Gone are the days of lengthy contracts with helpdesk never returning your calls and engineers who donât care asking you to reboot thinking that will resolve the problem.</h2></div></div><div class="wrapper_flex-htl desktop-vt"><div class="wrapper_vtl left-center"><p class="p_size-20 centered-mobile">Entering Bridgecare Support our approach put your business needs front and centre and deliver.</p><div class="wrapper_flex-vt"><div class="wrapper_flex-htl align-left-center"><img src="https://cdn.prod.website-files.com/66fc13b9e789aee726e0081e/68221448d42b4746096ad1c5_orange%20arrow.svg" loading="lazy" alt=""/><h3 class="h_22 is--black">Onboarding in 48 hours.</h3></div><div class="wrapper_flex-htl align-left-center top"><img src="https://cdn.prod.website-files.com/66fc13b9e789aee726e0081e/68221448d42b4746096ad1c5_orange%20arrow.svg" loading="lazy" alt=""/><h3 class="h_22 is--black">94% of tickets resolved same-day.</h3></div>
176<div class="wrapper_flex-htl align-left-center"><img src="https://cdn.prod.website-files.com/66fc13b9e789aee726e0081e/68221448d42b4746096ad1c5_orange%20arrow.svg" loading="lazy" alt=""/><h3 class="h_22 is--black">No jargon. No drama. Just great support.</h3></div></div><div class="animated-button"><div class="custom-css w-embed"><style> 177 178.btn { 179 pointer-events: auto; 180 font-family: inherit; 181 font-size: inherit; 182} 183 184.btn::before, 185.btn::after { 186 position: absolute; 187 top: 0; 188 left: 0; 189 width: 100%; 190 height: 100%; 191} 192 193</style> 194 195 196 197<style> 198 199.btn-three span { 200 position: relative; 201 mix-blend-mode: difference; 202} 203 204.btn-three::before { 205 content: ''; 206 background: black; 207 width: 120%; 208 left: -10%; 209 transition: transform 0.4s cubic-bezier(0.3, 1, 0.8, 1); 210} 211 212.btn-three:hover::before { 213 transform: translate3d(100%,0,0); 214} 215 216</style></div><a href="#contact" class="btn btn-three ghost w-inline-block"><div><span>Book a Quick Fit Check Call</span></div></a></div></div><div class="video-wrapper"><img src="https://cdn.prod.website-files.com/66fc13b9e789aee726e0081e/681b9ac5ceca85d76a4f7219_MS%20Digital%20Workplace%205.avif" loading="lazy" sizes="(max-width: 1000px) 100vw, 1000px" srcset="https://cdn.prod.website-files.com/66fc13b9e789aee726e0081e/681b9ac5ceca85d76a4f7219_MS%20Digital%20Workplace%205-p-500.avif 500w, https://cdn.prod.website-files.com/66fc13b9e789aee726e0081e/681b9ac5ceca85d76a4f7219_MS%20Digital%20Workplace%205.avif 1000w" alt="" class="image-it"/><div data-video-urls="" data-autoplay="true" data-loop="true" data-wf-ignore="true" class="video w-background-video w-background-video-atom"><video id="cc575650-8ed7-32d2-2eab-ddf825911b44-video" autoplay="" loop="" muted="" playsinline="" data-wf-ignore="true" data-object-fit="cover"></video><noscript><style> 217 [data-wf-bgvideo-fallback-img] { 218 display: none; 219 } 220 @media (prefers-reduced-motion: reduce) { 221 [data-wf-bgvideo-fallback-img] { 222 position: absolute; 223 z-index: -100; 224 display: inline-block; 225 height: 100%; 226 width: 100%; 227 object-fit: cover; 228 } 229 }</style><img data-wf-bgvideo-fallback-img="true" alt=""/></noscript><div aria-live="polite"><button type="button" data-w-bg-video-control="true" aria-controls="cc575650-8ed7-32d2-2eab-ddf825911b44-video" class="w-backgroundvideo-backgroundvideoplaypausebutton play-pause-button w-background-video--control"><span><img src="https://cdn.prod.website-files.com/66fc13b9e789aee726e0081e/682217632b0f928962cf9f42_play.svg" loading="lazy" alt="Pause video"/></span><span hidden=""><img loading="lazy" alt="Play video" src="https://cdn.prod.website-files.com/6022af993a6b2191db3ed10c/628298b20ae0236682d4b87f_Play-24.svg"/></span></button></div></div></div></div></div><div class="spacer-xxlarge"></div></section><div class="section_beige"><div class="spacer-xxlarge"></div><div class="painpoints-desktop"><div class="main-container _1270"><div class="wrapper_flex-vt gap-1"><div id="w-node-d3d5162e-443d-7bc4-a721-cc625ccb681a-05500b17" class="wrapper_flex-htl space-around"><div class="col _50"><div class="subtitle red">Common pain points</div></div><div class="col _50"><div class="subtitle green">WE HELP</div></div></div><div id="w-node-fb480ad8-56fe-e832-a7d8-43d1ac208ed7-05500b17" class="wrapper_flex-htl gap-2"><div class="point-box red"><div class="point-title">âOur IT guyâs on holiday and no one can unlock accountsâ</div></div><div class="point-box green"><div class="point-title">We help office managers who've inherited IT alongside their actual jobs.</div></div></div><div id="w-node-_92ca161b-71de-2328-b5c9-e88f33b7423b-05500b17" class="wrapper_flex-htl gap-2"><div class="point-box red"><div class="point-title">"We keep getting bounce-backs and no one knows why."</div></div><div class="point-box green"><div class="point-title">We support operations directors who are tired of fielding IT complaints from the team.</div></div></div><div id="w-node-_7a40480c-4815-d66f-20da-65d8bae5f722-05500b17" class="wrapper_flex-htl gap-2"><div class="point-box red"><div class="point-title">"Our systems havenât been audited since we moved offices."</div></div><div class="point-box green"><div class="point-title">We assist business owners who feel like IT is a cost sink rather than a growth enabler.</div></div></div></div></div></div><div class="painpoints-mobile"><div class="main-container _1270"><div class="wrapper_flex-vt gap-1"><div class="painpoints-box"><div class="subtitle red">Common pain points</div><div class="point-box red"><div class="point-title">âOur IT guyâs on holiday and no one can unlock accountsâ</div></div><div class="point-box red"><div class="point-title">"We keep getting bounce-backs and no one knows why."</div></div><div class="point-box red"><div class="point-title">"Our systems havenât been audited since we moved offices."</div></div></div><div class="wehelp-points"><div class="subtitle green">WE HELP</div><div class="point-box green"><div class="point-title">We help office managers who've inherited IT alongside their actual jobs.</div></div><div class="point-box green"><div class="point-title">We support operations directors who are tired of fielding IT complaints from the team.</div></div><div class="point-box green"><div class="point-title">We assist business owners who feel like IT is a cost sink rather than a growth enabler.</div></div></div></div></div></div><div class="spacer-xxlarge"></div><div class="section_benefits"><div class="main-container _1440"><div class="centered-heading"><div class="subtitle">The True Cost Of Bad IT Support</div></div><div class="spacer-small"></div><div class="boxes-wrapper"><div class="_3-rows-grid flexbox"><div class="text-box gray horizontal"><img loading="lazy" src="https://cdn.prod.website-files.com/66fc13b9e789aee726e0081e/67698b9f85219e07a9438987_high%20contrast%20display.png" alt="" class="icon-img"/><div class="box-bottom-text"><h4 class="h_25 two-line">Lost Time</h4><p class="p_size-16">For a 20-user firm, even 10 minutes a day of downtime per user adds up to 66 hours/month lost.</p></div></div><div class="text-box gray horizontal"><img loading="lazy" src="https://cdn.prod.website-files.com/66fc13b9e789aee726e0081e/672e0ce18c68c730755f2558_icon1.svg" alt="" class="icon-img"/><div class="box-bottom-text"><h4 class="h_25 two-line">Security Risks</h4><p class="p_size-16">Poor patching or missed updates expose firms to ransomware, breaches, and reputational damage.</p></div></div><div class="text-box gray horizontal"><img loading="lazy" src="https://cdn.prod.website-files.com/66fc13b9e789aee726e0081e/67698b9fa44a3f0c8a5199a6_Improve%20Collaboration.png" alt="" class="icon-img"/><div class="box-bottom-text"><h4 class="h_25 two-line">Missed Opportunities</h4><p class="p_size-16">Missed opportunities to improve productivity through better tools (Teams, M365, automation) result in hidden costs.</p></div></div></div></div></div></div><div class="spacer-medium"></div></div><section id="formula" class="section_white"><div class="spacer-medium"></div><div class="main-container _1270"><div class="benefits-it"><img src="https://cdn.prod.website-files.com/66fc13b9e789aee726e0081e/672d05c661d2d6c3c92b387b_Rectangle%20373.avif" loading="lazy" sizes="(max-width: 683px) 100vw, 683px" srcset="https://cdn.prod.website-files.com/66fc13b9e789aee726e0081e/672d05c661d2d6c3c92b387b_Rectangle%20373-p-500.avif 500w, https://cdn.prod.website-files.com/66fc13b9e789aee726e0081e/672d05c661d2d6c3c92b387b_Rectangle%20373.avif 683w" alt="" class="image-4"/><div class="col _55 mobile"><div class="subtitle">Why Bridgehampton?</div><div class="benefits-grid-wrapper"><div class="benefits-1">
229<div class="wrapper_flex-htl align-top-left"><img src="https://cdn.prod.website-files.com/66fc13b9e789aee726e0081e/682607f3cb0439cdcf189fe3_check.svg" loading="lazy" alt="" class="checkmark-icon"/><div class="wrapper_flex-vt left-align"><h3 class="h_25 bigger">Rapid Response Times</h3><p class="p_size-16">Our team aim to respond to new support requests within 10 minutes or less. </p></div></div></div><div class="benefits-2"><div class="wrapper_flex-htl align-top-left"><img src="https://cdn.prod.website-files.com/66fc13b9e789aee726e0081e/682607f3cb0439cdcf189fe3_check.svg" loading="lazy" alt="" class="checkmark-icon"/><div class="wrapper_flex-vt left-align"><h3 class="h_25 bigger">Microsoft 365 Experts</h3><p class="p_size-16">We know what we are good at and stick to it like glue.</p></div></div></div><div class="benefits-3"><div class="wrapper_flex-htl align-top-left"><img src="https://cdn.prod.website-files.com/66fc13b9e789aee726e0081e/682607f3cb0439cdcf189fe3_check.svg" loading="lazy" alt="" class="checkmark-icon"/><div class="wrapper_flex-vt left-align"><h3 class="h_25 bigger">94% First Time Fix Guaranteed</h3><p class="p_size-16">A Proven and SLA backed 94% fix guarantee.</p></div></div></div><div class="benefits-4"><div class="wrapper_flex-htl align-top-left"><img src="https://cdn.prod.website-files.com/66fc13b9e789aee726e0081e/682607f3cb0439cdcf189fe3_check.svg" loading="lazy" alt="" class="checkmark-icon"/><div class="wrapper_flex-vt left-align"><h3 class="h_25 bigger">Simple Approach</h3><p class="p_size-16">No unnecessary complexity - just straightforward solutions. A simple model to Support</p></div></div></div></div></div></div></div><div class="spacer-medium"></div></section><footer id="footer" class="section_black it-outsourcing"><div class="spacer-xxlarge"></div><div class="spacer-small"></div><div class="bridgecare_section"><div class="main-container _1480"><div class="centered-heading"><img src="https://cdn.prod.website-files.com/66fc13b9e789aee726e0081e/6824b9dae3ccab1801813be7_bridgecare-logo.png" loading="lazy" alt="" class="image-3"/><div class="subtitle is--white">BridgeCare Support Plans</div></div><div class="spacer-small"></div><div class="bridgecare_boxes"><a id="w-node-daeb1563-5998-a2d7-9d63-f71588246bb2-05500b17" href="#contact" class="subscription_box red w-inline-block"><div class="subscription-top"><div class="h_35">Bridgecare Lite</div><p class="p_size-16 is-centered">Give your team the core IT support they need to work efficiently - wherever they are. From essential cloud tools to powerful collaboration services, weâll help your business stay productive, connected, and secure.</p><div class="subscription-list-desktop"><ul role="list" class="subscription-list"><li class="subscription-item-list">Workplace support</li></ul></div><div class="subscription-list-mobile"><ul role="list" class="subscription-list"><li class="subscription-item-list">Workplace support</li></ul></div></div><div class="subscription-bottom"><div class="subscription-price"><div class="h_45 is--black">£29</div><div class="h_20">p/ User</div></div><div class="subscription-button"><div>Book a Quick Fit Check Call</div></div><p class="p_tiny">Try Risk-Free for 30 Days â Cancel Anytime, No Questions Asked</p></div></a><a id="w-node-_725d866d-349e-e78e-18c2-0209f2090c60-05500b17" href="#contact" class="subscription_box green w-inline-block"><div class="subscription-top"><div class="h_35">Bridgecare Essentials</div><p class="p_size-16 is-centered">Give your office-based and hybrid teams the core IT they need to do their jobs with ease. Access all the cloud tools and services that boost productivity and collaboration across your business.</p><div class="subscription-list-desktop"><ul role="list" class="subscription-list"><li class="subscription-item-list">Workplace support<br/></li><li class="subscription-item-list">Multi-factor Authentication<br/></li><li class="subscription-item-list">Endpoint Security<br/></li><li class="subscription-item-list">Data Backups<br/></li><li class="subscription-item-list">Signature Management<br/></li><li class="subscription-item-list">Password Management<br/></li><li class="subscription-item-list">5-8 Support Hours<br/></li><li class="subscription-item-list">Includes Monthly Security Audit <br/>(valued at £100)<br/></li></ul></div><div class="subscription-list-mobile"><ul role="list" class="subscription-list"><li class="subscription-item-list">Workplace support<br/></li><li class="subscription-item-list">Multi-factor Authentication<br/></li><li class="subscription-item-list">Endpoint Security<br/></li><li class="subscription-item-list">Data Backups<br/></li><li class="subscription-item-list">Signature Management<br/></li></ul><ul role="list" class="subscription-list"><li class="subscription-item-list">Password Management<br/></li><li class="subscription-item-list">5-8 Support Hours<br/></li><li class="subscription-item-list">Includes Monthly Security Audit <br/>(valued at £100)<br/></li></ul></div></div><div class="subscription-bottom"><div class="subscription-price"><div class="h_45 is--black">£49</div><div class="h_20">p/ User</div></div><div class="subscription-button"><div>
229Book a Quick Fit Check Call</div></div><p class="p_tiny">Try Risk-Free for 30 Days â Cancel Anytime, No Questions Asked</p></div></a><a id="w-node-eaf72465-59b3-9cde-218c-c38e93ff4fe7-05500b17" href="#contact" class="subscription_box blue w-inline-block"><div class="subscription-top"><div class="h_35">Bridgecare Enterprise</div><p class="p_size-16 is-centered">Our top-tier offering lets you tap into our knowledge and expertise while using the same technology stack as companies generating over £5 billion in revenue. This is the core tech stack for businesses with serious growth and security needs.</p><div class="subscription-list-desktop"><ul role="list" class="subscription-list"><li class="subscription-item-list">Multi-factor Authentication<br/></li><li class="subscription-item-list">Endpoint Security<br/></li><li class="subscription-item-list">Data Backups<br/></li><li class="subscription-item-list">Signature Management<br/></li><li class="subscription-item-list">Password Management<br/></li><li class="subscription-item-list">Email Archiving<br/></li><li class="subscription-item-list">Extended Email Security<br/></li><li class="subscription-item-list">Printer Management</li><li class="subscription-item-list">DNS filter<br/></li><li class="subscription-item-list">PDF Solution<br/></li><li class="subscription-item-list">Advanced Threat Detection<br/></li><li class="subscription-item-list">24/7 Support Hours<br/></li><li class="subscription-item-list">Includes VIP Support Priority and<br/>Quarterly Strategic Reviews<br/></li></ul></div><div class="subscription-list-mobile"><ul role="list" class="subscription-list"><li class="subscription-item-list">Multi-factor Authentication<br/></li><li class="subscription-item-list">Endpoint Security<br/></li><li class="subscription-item-list">Data Backups<br/></li><li class="subscription-item-list">Signature Management<br/></li><li class="subscription-item-list">Password Management<br/></li><li class="subscription-item-list">Email Archiving<br/></li><li class="subscription-item-list">Extended Email Security<br/></li></ul><ul role="list" class="subscription-list"><li class="subscription-item-list">Printer Management</li><li class="subscription-item-list">DNS filter<br/></li><li class="subscription-item-list">PDF Solution<br/></li><li class="subscription-item-list">Cybersecurity Detection<br/></li><li class="subscription-item-list">24/7 Support Hours<br/></li><li class="subscription-item-list">Includes VIP Support Priority and<br/>Quarterly Strategic Reviews<br/></li></ul></div></div><div class="subscription-bottom"><div class="subscription-price"><div class="h_45 is--black">£95</div><div class="h_20">p/ User</div></div><div class="subscription-button"><div>Book a Quick Fit Check Call</div></div><p class="p_tiny">Try Risk-Free for 30 Days â Cancel Anytime, No Questions Asked</p></div></a></div></div></div><div class="spacer-xlarge"></div><div id="sec01" data-w-id="b3c27a25-45ea-1e7c-f997-1f21faa0f037" class="the-height-400vh-section"><div class="the-sticky-div"><div class="main-container _1270"><div class="sticky-heading-2"><div class="row-50"><div class="left-heading"><div class="subtitle-3 is--white">OUR METHOD</div><div class="relative-heading"><img loading="lazy" src="https://cdn.prod.website-files.com/66fc13b9e789aee726e0081e/6706ccecfb67f9e9aaf33987_line-method.png" alt="" class="green-line _3"/><h3 class="h_45-2">A winning IT formula<br/>to meet your goals</h3></div></div></div><div class="row-45-2"><p class="p_size-18 is--white">We operate on five core principles â offering a tried-and-tested framework for IT service delivery, bespoke to your needs.</p></div></div></div><div class="the-overflow-hidden-mask"><div data-w-id="b3c27a25-45ea-1e7c-f997-1f21faa0f049" class="the-width-400vh-scrollable-div"><div class="the-content"><div data-w-id="b3c27a25-45ea-1e7c-f997-1f21faa0f04b" class="c-scrolling-item-2"><div class="c-scrolling-details"><div class="wrapper_flex-htl space-between top"><h4 class="scroll-item-header-2">Gathering your requirements</h4><p class="number-item-2">01</p></div><p class="scroll-details-2">
229Step one involves getting to know you â listening to where youâre at and where you want your business to be.</p></div></div><div data-w-id="b3c27a25-45ea-1e7c-f997-1f21faa0f054" class="c-scrolling-item-2"><div class="c-scrolling-details"><div class="wrapper_flex-htl space-between top"><h4 class="scroll-item-header-2">Defining your objectives</h4><p class="number-item-2">02</p></div><p class="scroll-details-2">In step two, weâll outline measurable goals and set about creating a roadmap for success, guided by technology.</p></div></div><div data-w-id="b3c27a25-45ea-1e7c-f997-1f21faa0f05d" class="c-scrolling-item-2"><div class="c-scrolling-details"><div class="wrapper_flex-htl space-between top"><h4 class="scroll-item-header-2">Project and service delivery</h4><p class="number-item-2">03</p></div><p class="scroll-details-2">By step three weâll have a statement of work in place, â¨which weâll use to deliver a standardised and repeatable service.</p></div></div><div data-w-id="b3c27a25-45ea-1e7c-f997-1f21faa0f066" class="c-scrolling-item-2"><div class="c-scrolling-details"><div class="wrapper_flex-htl space-between top"><h4 class="scroll-item-header-2">Providing tech support</h4><p class="number-item-2">04</p></div><p class="scroll-details-2">Step four is about staying in touch â weâll never leave you in the lurch, but be on hand to support you 24/7 with any queries about your new tech.</p></div></div><div data-w-id="b3c27a25-45ea-1e7c-f997-1f21faa0f06f" class="c-scrolling-item-2"><div class="c-scrolling-details"><div class="wrapper_flex-htl space-between top"><h4 class="scroll-item-header-2">Continuous improvement</h4><p class="number-item-2">05</p></div><p class="scroll-details-2">Step five looks at the long term, with our customer success teams checking in to make sure youâre getting the best, and seeing where you could go next.</p></div></div></div></div></div></div></div></footer><section id="formula" class="section_beige it-outsourcing"><div class="spacer-xxlarge"></div><div class="spacer-medium"></div><div class="main-container _1270"><div class="wrapper_flex-vt align-center"><div class="centered-heading"><h5 class="h_35 is--centered">Fully Managed Vs Co-Managed<br/>what's the difference?</h5></div><div class="co-managed-boxes"><div class="co-managed-wrapper"><img src="https://cdn.prod.website-files.com/66fc13b9e789aee726e0081e/6818ee2978241584b4812a64_hero.avif" loading="lazy" sizes="(max-width: 2009px) 100vw, 2009px" srcset="https://cdn.prod.website-files.com/66fc13b9e789aee726e0081e/6818ee2978241584b4812a64_hero-p-500.avif 500w, https://cdn.prod.website-files.com/66fc13b9e789aee726e0081e/6818ee2978241584b4812a64_hero-p-800.avif 800w, https://cdn.prod.website-files.com/66fc13b9e789aee726e0081e/6818ee2978241584b4812a64_hero-p-1080.avif 1080w, https://cdn.prod.website-files.com/66fc13b9e789aee726e0081e/6818ee2978241584b4812a64_hero.avif 2009w" alt="" class="co-managed-img"/><h5 class="h_35">Fully Managed</h5><p class="p_size-18">Ideal when you donât have any internal IT support. We handle everything: onboarding, patching, escalation, strategy, even third-party vendors.</p></div><div class="co-managed-wrapper"><img src="https://cdn.prod.website-files.com/66fc13b9e789aee726e0081e/68220b68acdfb5800146b645_22%20Bishopsgate-27%201.avif" loading="lazy" sizes="(max-width: 1641px) 100vw, 1641px" srcset="https://cdn.prod.website-files.com/66fc13b9e789aee726e0081e/68220b68acdfb5800146b645_22%20Bishopsgate-27%201-p-500.avif 500w, https://cdn.prod.website-files.com/66fc13b9e789aee726e0081e/68220b68acdfb5800146b645_22%20Bishopsgate-27%201-p-800.avif 800w, https://cdn.prod.website-files.com/66fc13b9e789aee726e0081e/68220b68acdfb5800146b645_22%20Bishopsgate-27%201.avif 1641w" alt="" class="co-managed-img"/><h5 class="h_35">Co-Managed<br/></h5><p class="p_size-18">Co-managed works best when you have a tech person or small IT team that needs backup â or help scaling support. This structure keeps your internal IT focused on strategy while we handle the day-to-day issues.</p></div></div></div><div class="spacer-xlarge"></div></div><div class="main-container _1480"><div class="white-box"><div class="signs-wrapper"><div class="subtitle">SIGNS YOU'VE OUTGROW YOUR PROVIDER</div><div class="wrapper_flex-vt gap-1"><div class="h_25">Slow Response to phone and tickets</div><div class="h_25">Finger pointing / blame game</div><div class="h_25">Youâre constantly chasing your provider for updates</div><div class="h_25">No proactive roadmap or guidance is being offered</div><div class="h_25">Their support team doesnât understand your apps or workflows</div><div class="h_25">You're patching systems yourself</div></div></div></div></div><div class="spacer-medium"></div></section><footer id="footer" class="section_black"><div class="spacer-xlarge"></div><div class="main-container _1480"><div class="section-box"><div class="horizontal-heading-wrapper"><div class="left-heading"><div class="subtitle">OUR SUCCESS STORIES</div><h3 class="h_25">Find out more about how weâve worked in the background with our in-depth case studies</h3></div></div><div class="case-studies_wrapper"><div class="cms-wrapper w-dyn-list"><div role="list" class="cms-projects-list w-dyn-items"><div role="listitem" class="case-study-item w-dyn-item"><a style="background-image:url("https://cdn.prod.website-files.com/670007319f30589fb94508cd/672cd65c5fc991aed5e8c8a2_thumbnail.avif")" href="/case-study/beazley" class="thumbnail-wrapper w-inline-block"><div class="overlay-gradient"></div><div class="logo-top-left"><img src="https://cdn.prod.website-files.com/670007319f30589fb94508cd/6703f2c281219fb46b
22916adbd_beazley.svg" loading="lazy" alt="" class="logo-img"/></div><div class="project-title-wrapper"><p class="p_size-18 is--white">Global Specialty Insurer Transforms Hybrid Work with State-of-the-Art Meeting Room Technology and Managed AV Support.</p><div><div class="t_size-16 is--medium">See case study -></div></div></div></a></div><div role="listitem" class="case-study-item w-dyn-item"><a style="background-image:url("https://cdn.prod.website-files.com/670007319f30589fb94508cd/673d01ea704333c425972f76_principal%20img.avif")" href="/case-study/glenside" class="thumbnail-wrapper w-inline-block"><div class="overlay-gradient"></div><div class="logo-top-left"><img src="https://cdn.prod.website-files.com/670007319f30589fb94508cd/6703f3685203ad2952fc8e32_glenside.svg" loading="lazy" alt="" class="logo-img"/></div><div class="project-title-wrapper"><p class="p_size-18 is--white">Upgrading meeting room facilities with Workspace Technology refresh.</p><div><div class="t_size-16 is--medium">See case study -></div></div></div></a></div><div role="listitem" class="case-study-item w-dyn-item"><a style="background-image:url("https://cdn.prod.website-files.com/670007319f30589fb94508cd/673cc36c5b43bb75aca5272a_673cc108876b305f601edc43_22%20Bishopsgate-27%201.avif")" href="/case-study/first-b2b" class="thumbnail-wrapper w-inline-block"><div class="overlay-gradient"></div><div class="logo-top-left"><img src="https://cdn.prod.website-files.com/670007319f30589fb94508cd/6703f35689c21a0c4afb32af_firstb2b.svg" loading="lazy" alt="" class="logo-img"/></div><div class="project-title-wrapper"><p class="p_size-18 is--white">Making business agile with outsourced service desks.</p><div><div class="t_size-16 is--medium">See case study -></div></div></div></a></div></div></div></div></div></div><div class="spacer-medium"></div><section class="section_faq"><div class="main-container _1440"><div class="centered-heading margin-bottom"><div class="subtitle is--white">FREQUENTLY ASKED QUESTIONs</div><div class="t_size-14 is--white is--centered">Canât find the answer youâre looking for? Reach out to our <a href="/contact">customer support</a> team.</div></div><div class="wrapper_faq is--vt"><div class="_3-rows-grid"><div class="col-50"><div data-w-id="3994eb3b-c983-aea7-368f-ba2406544087" class="faq-box"><div id="q1" class="accordion-item-trigger"><p class="h_20 is--white">What does an outsourced IT provider actually do?</p><img style="-webkit-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(0deg) skew(0, 0);-moz-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(0deg) skew(0, 0);-ms-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(0deg) skew(0, 0);transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(0deg) skew(0, 0)" loading="lazy" alt="" src="https://cdn.prod.website-files.com/66fc13b9e789aee726e0081e/671926288f9d8264d83f3523_faq_arrow.svg" class="arrow-icon"/></div><div style="display:none;opacity:0" class="accordion-item-content"><div class="rich-text-black w-richtext"><p>Managed IT services take the hassle out of technology management by covering everything from everyday support to long-term planning. This includes helping users with technical issues, troubleshooting problems, and keeping an eye on systems to catch potential issues before they cause downtime. Itâs not just about fixing things â itâs about making sure your systems run smoothly and securely.<br/><br/>By outsourcing IT services, businesses can stay ahead of technological changes without the expense or complexity of managing an in-house team. Whether itâs cybersecurity, cloud management, or network infrastructure, you get access to a team of experts who handle it all. This means you can focus on what you do beâ running your business â while knowing your IT is in safe hands.</p></div></div></div><div data-w-id="3994eb3b-c983-aea7-368f-ba2406544093" class="faq-box"><div id="q1" class="accordion-item-trigger"><h3 class="h_20 is--white">Will I still have control over IT decisions?</h3><img style="-webkit-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(0deg) skew(0, 0);-moz-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(0deg) skew(0, 0);-ms-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(0deg) skew(0, 0);transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(0deg) skew(0, 0)" loading="lazy" alt="" src="https://cdn.prod.website-files.com/66fc13b9e789aee726e0081e/671926288f9d8264d83f3523_faq_arrow.svg" class="arrow-icon"/></div><div style="display:none;opacity:0" class="accordion-item-content"><div class="rich-text-black w-richtext"><p>We believe in full transparency and collaboration. You remain in complete control of your IT direction, the tools you use and how your systems develop. Our role is to provide you with the insight and clarity needed to make informed decisions with confidence.<br/><br/>Think of us as your strategic advisors and technical enablers, rather than decision-makers. You set the goals, and we help you achieve them with the right technological approach. We'
229re here to support and guide, not to dictate.<br/><br/>Our aim is to work alongside you, offering expert advice and technical know-how tox help you navigate the complex world of IT. We'll provide options, explain the pros and cons, and implement your chosen solutions effectively.<br/><br/>This partnership approach ensures that your IT strategy aligns perfectly with your business objectives, whilst benefiting from our specialist expertise.</p></div></div></div><div data-w-id="3994eb3b-c983-aea7-368f-ba24065440a5" class="faq-box"><div id="q1" class="accordion-item-trigger"><h3 class="h_20 is--white">Is outsourcing ITÂ secure?</h3><img style="-webkit-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(0deg) skew(0, 0);-moz-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(0deg) skew(0, 0);-ms-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(0deg) skew(0, 0);transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(0deg) skew(0, 0)" loading="lazy" alt="" src="https://cdn.prod.website-files.com/66fc13b9e789aee726e0081e/671926288f9d8264d83f3523_faq_arrow.svg" class="arrow-icon"/></div><div style="display:none;opacity:0" class="accordion-item-content"><div class="rich-text-black w-richtext"><p>When done properly, outsourcing IT services can significantly enhance your organisation's security posture. Here's how:<br/><br/>
229Comprehensive security approach<br/>We implement security measures at every level of your IT environment:</p><ul role="list"><li> Network protection with robust firewalls</li><li>Email security to guard against phishing and malware</li><li>End-user training to create a security-aware workforce</li><li>Backup and disaster recovery planning for data protection</li></ul></div><div class="rich-text-black w-richtext"><p>Industry-specific expertise<br/><br/>Our experience across sectors like finance, insurance, legal and manufacturing means we're well-versed in:<br/><br/>Compliance requirements specific to your industry<br/>Risk mitigation strategies tailored to your business needs<br/><br/>Proactive risk identification<br/><br/>One of our first steps with new clients is conducting a thorough security audit. This often reveals:</p><ul role="list"><li>Previously unknown vulnerabilities in your systems</li><li>Potential risks that may have gone unnoticed</li><li>Areas for immediate security improvements</li></ul><p>â</p><p>By leveraging our broad expertise and proactive approach, outsourcing can provide a level of security that may be challenging to achieve with in-house resources alone Our comprehensive security strategy, combined with continuous monitoring and threat detection, helps safeguard your business against evolving cyber threats</p></div></div></div><div data-w-id="3994eb3b-c983-aea7-368f-ba24065440d8" class="faq-box"><div id="q1" class="accordion-item-trigger"><h3 class="h_20 is--white">Can you support hybrid and remote working?</h3><img style="-webkit-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(0deg) skew(0, 0);-moz-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(0deg) skew(0, 0);-ms-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(0deg) skew(0, 0);transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(0deg) skew(0, 0)" loading="lazy" alt="" src="https://cdn.prod.website-files.com/66fc13b9e789aee726e0081e/671926288f9d8264d83f3523_faq_arrow.svg" class="arrow-icon"/></div><div style="display:none;opacity:0" class="accordion-item-content"><div class="rich-text-black w-richtext"><p>Absolutely â supporting remote work is one of our key strengths. We help businesses create IT environments that enable seamless collaboration and productivity, no matter where your team is located. Here's how we can assist:<br/><br/>Cloud-based collaboration tools<br/>We can implement and optimise tools like Microsoft 365, which includes:</p><ul role="list"><li>Microsoft Teams for video conferencing, instant messaging, and project management</li><li>SharePoint for secure document sharing and storage</li><li>OneDrive for cloud-based file access and synchronisation</li></ul><p>These tools allow your team to work together in real-time, share files easily, and stay connected regardless of location.<br/><br/>Secure remote access<br/><br/>We set up robust secure remote access solutions to protect your data and systems:</p><ul role="list"><li>VPN technologies for encrypted connections</li><li>Multi-factor authentication to verify user identities</li><li>Zero Trust Network Access (ZTNA) to enforce secure, identity-based access</li></ul><p>â<br/>This ensures your team can safely access work resources from anywhere without compromising security<br/><br/>Remote device management</p><p>We can advise on and implement:</p><ul role="list"><li>Best practices for remote device setups</li><li>Mobile device management solutions</li><li>Cloud-based device monitoring and maintenance tools</li></ul><p>This allows you to manage and secure all company devices, whether they're in the office or at employees' homes.<br/><br/>Microsoft 365 integration<br/><br/>We'll help you leverage the full power of Microsoft 365 for hybrid work, including:</p><ul role="list"><li>Setting up cloud-based services and data access<br/>Integrating with on-premises resources and applications</li><li>Optimising Microsoft 365 apps for remote collaboration</li></ul><p><a href="https://www.dev4side.com/en/blog/microsoft-365-hybrid-work-integration" target="_blank">â<br/>â</a>
229By fully integrating Microsoft 365, your team can work efficiently from anywhere, accessing all necessary tools and information.<br/><br/>With our expertise, you can create a robust remote work environment that maintains high performance and security standards, allowing you to focus on your business without worrying about technology limitations or data risks.</p></div></div></div><div data-w-id="3994eb3b-c983-aea7-368f-ba2406544124" class="faq-box"><div id="q1" class="accordion-item-trigger"><h3 class="h_20 is--white">Do I need to commit to a long-term contract?</h3><img style="-webkit-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(0deg) skew(0, 0);-moz-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(0deg) skew(0, 0);-ms-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(0deg) skew(0, 0);transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(0deg) skew(0, 0)" loading="lazy" alt="" src="https://cdn.prod.website-files.com/66fc13b9e789aee726e0081e/671926288f9d8264d83f3523_faq_arrow.svg" class="arrow-icon"/></div><div style="display:none;opacity:0" class="accordion-item-content"><p class="p_size-16 is--white">We don't believe in locking people into contracts just for the sake of it. Instead, we focus on earning your trust by delivering results that speak for themselves. Many of our clients have been with us for years, not because they're tied down by rigid agreements, but because they see the value in what we do.<br/><br/>We work with you to agree on terms that fit your business needs and scale. Our approach is built on partnership, not pressure. We want you to stay with us because you're happy with the service, not because you feel obligated by a contract. It's about building a relationship that works for both of us, where we support your growth and success without any unnecessary constraints.</p><div class="rich-text-black w-richtext"><p>We don't believe in locking people into contracts just for the sake of it. Instead, we focus on earning your trust by delivering results that speak for themselves. Many of our clients have been with us for years, not because they're tied down by rigid agreements, but because they see the value in what we do.<br/><br/>We work with you to agree on terms that fit your business needs and scale. Our approach is built on partnership, not pressure. We want you to stay with us because you're happy with the service, not because you feel obligated by a contract. It's about building a relationship that works for both of us, where we support your growth and success without any unnecessary constraints.</p></div></div></div><div data-w-id="3994eb3b-c983-aea7-368f-ba2406544135" class="faq-box"><div id="q1" class="accordion-item-trigger"><h3 class="h_20 is--white">Do you cover cybersecurity too?</h3><img style="-webkit-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(0deg) skew(0, 0);-moz-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(0deg) skew(0, 0);-ms-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(0deg) skew(0, 0);transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(0deg) skew(0, 0)" loading="lazy" alt="" src="https://cdn.prod.website-files.com/66fc13b9e789aee726e0081e/671926288f9d8264d83f3523_faq_arrow.svg" class="arrow-icon"/></div><div style="display:none;opacity:0" class="accordion-item-content"><div class="rich-text-black w-richtext"><p>Absolutely â cybersecurity is not an afterthought for us. We include robust cybersecurity measures in all our support packages because we believe it should be an integral part of your daily IT operations. This means you get comprehensive protection from the start, including:</p><ul role="list"><li>Endpoint protection to safeguard your devices</li><li>Continuous network monitoring to detect potential threats</li><li>Multi-factor authentication (MFA) to secure access</li><li>Backup strategies to ensure data safety</li><li>Staff training on phishing and other cyber threats</li></ul><p><br/>
229We're firm believers that good cyber hygiene should be a routine part of your IT setup, not something you add on after a security scare. The truth is, preventing cyber issues is always more cost-effective than dealing with the aftermath of an attack. By prioritising cybersecurity from the outset, you can enjoy peace of mind and focus on what matters most â growing your business.</p><p>â</p></div></div></div></div><div class="col-50"><div data-w-id="3994eb3b-c983-aea7-368f-ba240654414f" class="faq-box"><div id="q1" class="accordion-item-trigger"><h3 class="h_20 is--white">How does IT outsourcing help reduce costs?</h3><img style="-webkit-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(0deg) skew(0, 0);-moz-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(0deg) skew(0, 0);-ms-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(0deg) skew(0, 0);transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(0deg) skew(0, 0)" loading="lazy" alt="" src="https://cdn.prod.website-files.com/66fc13b9e789aee726e0081e/671926288f9d8264d83f3523_faq_arrow.svg" class="arrow-icon"/></div><div style="display:none;opacity:0" class="accordion-item-content"><div class="rich-text-black w-richtext"><p>Outsourcing IT services often proves more cost-effective than building an in-house team. Rather than shouldering the expenses of recruiting, training and retaining multiple IT specialists - which can quickly become a significant financial burden - you gain access to a diverse team of experts for a predictable monthly fee.<br/><br/>Beyond mere cost-cutting, this approach offers better value and smarter investment. We help safeguard your revenue by preventing system downtime, thwarting security breaches and boosting productivity. We also ensure you're not wasting money on unnecessary tools or software licences.<br/><br/>The benefits extend to operational efficiency as well. By freeing your team from IT concerns, they can focus on core business activities. This often leads to improved overall performance and competitiveness.<br/><br/>In essence, managed IT services aren't just about reducing expenses - they're about optimising your technology investment and enhancing your business operations.</p></div></div></div><div data-w-id="3994eb3b-c983-aea7-368f-ba2406544161" class="faq-box"><div id="q1" class="accordion-item-trigger"><h3 class="h_20 is--white">What if I already have an internal IT person or team?</h3><img style="-webkit-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(0deg) skew(0, 0);-moz-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(0deg) skew(0, 0);-ms-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(0deg) skew(0, 0);transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(0deg) skew(0, 0)" loading="lazy" alt="" src="https://cdn.prod.website-files.com/66fc13b9e789aee726e0081e/671926288f9d8264d83f3523_faq_arrow.svg" class="arrow-icon"/></div><div style="display:none;opacity:0" class="accordion-item-content"><div class="rich-text-black w-richtext"><p>We love working alongside internal teams. Many of our SME clients already have someone in-house â but that person is often overstretched, juggling multiple tasks, or lacks specialist knowledge in areas like cybersecurity, cloud strategy, or compliance. We work in partnership, taking on the heavy lifting, supporting their gaps, and giving them breathing room to focus on higher-value projects. It's collaborative, not competitive.</p></div></div></div><div data-w-id="3994eb3b-c983-aea7-368f-ba240654416a" class="faq-box"><div id="q1" class="accordion-item-trigger"><h3 class="h_20 is--white">Whatâs the difference between managed services and ad-hoc IT support?</h3><img style="-webkit-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(0deg) skew(0, 0);-moz-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(0deg) skew(0, 0);-ms-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(0deg) skew(0, 0);transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(0deg) skew(0, 0)" loading="lazy" alt="" src="https://cdn.prod.website-files.com/66fc13b9e789aee726e0081e/671926288f9d8264d83f3523_faq_arrow.svg" class="arrow-icon"/></div><div style="display:none;opacity:0" class="accordion-item-content"><div class="rich-text-black w-richtext"><p>Ad-hoc IT support is like calling a plumber when the pipes burst. You react to problems as they arise, hoping for a quick fix. However, this approach can be unpredictable, often leading to delays and higher costs in the long run.<br/><br/>Managed IT services take a different approach. We work proactively, continuously monitoring and maintaining your systems to catch potential issues before they become major problems. This means your business can operate smoothly without interruptions, allowing you to focus on growth rather than just keeping things running.<br/><br/>Think of managed services as a partnership designed to help your business thrive, not just survive. We'
229re here to support you every step of the way, ensuring your technology works for you, not against you.</p></div></div></div><div data-w-id="3994eb3b-c983-aea7-368f-ba2406544179" class="faq-box"><div id="q1" class="accordion-item-trigger"><h3 class="h_20 is--white">What happens if my business grows or changes?</h3><img style="-webkit-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(0deg) skew(0, 0);-moz-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(0deg) skew(0, 0);-ms-transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(0deg) skew(0, 0);transform:translate3d(0, 0, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(0deg) skew(0, 0)" loading="lazy" alt="" src="https://cdn.prod.website-files.com/66fc13b9e789aee726e0081e/671926288f9d8264d83f3523_faq_arrow.svg" class="arrow-icon"/></div><div style="display:none;opacity:0" class="accordion-item-content"><div class="rich-text-black w-richtext"><p>IT should be a catalyst for your business growth, not a barrier. Our services are designed to scale seamlessly as your organisation evolves. Whether you're expanding to new locations, growing your team, or embracing new digital platforms, we adapt your IT infrastructure to keep pace with your ambitions.<br/></p><p>We're not just about keeping up with your current needs; we're focused on anticipating what you'll need next. Our goal is to ensure that your technology supports your vision for the future, not just what worked last year. By staying ahead of the curve, we help you navigate changes with confidence and minimal disruption, so you can focus on what matters most â driving your business forward.</p></div></div></div></div></div></div></div></section><div class="spacer-medium"></div><div class="section_blogs"><div class="main-container _1440"><div class="horizontal-heading-wrapper"><div class="left-heading"><div class="subtitle is--white">Technology Resources</div><h3 class="h_25 is--white">Our insights and expertise about the latest IT innovations to help your business become more collaborative</h3></div><a href="/resources" class="cta is--ghost-white hide-tablet w-inline-block"><div>See all</div></a></div><div class="blogs-wrapper"><div class="cms-wrapper w-dyn-list"><div role="list" class="cms-blog-list w-dyn-items"><div role="listitem" class="blog-item w-dyn-item"><a style="background-image:url("https://cdn.prod.website-files.com/670007319f30589fb94508cd/6820842272e43ce7399d8882_Teams%20Meeting%20Room%20Guide.jpg")" href="/post/the-ultimate-guide-to-choosing-your-microsoft-teams-rooms-system" class="thumbnail-wrapper w-inline-block"><div style="background-color:#48be8d" class="category-wrapper"><div>Video Conferencing</div></div><div class="overlay-gradient"></div><div class="blog-title-wrapper"><div class="blog-title"><h3 class="blog-small-title">Microsoft Teams Rooms system guide: how to choose the right setup</h3></div><div><div>Read more -></div></div></div></a></div><div role="listitem" class="blog-item w-dyn-item"><a style="background-image:url("https://cdn.prod.website-files.com/670007319f30589fb94508cd/67feaf16cea1ad395ebdf00d_Microsoft%20Teams%20Rooms%20Basic%20vs%20Pro.jpg")" href="/post/microsoft-teams-rooms-basic-vs-pro" class="thumbnail-wrapper w-inline-block"><div style="background-color:#c0a4d7" class="category-wrapper"><div>Microsoft 365 & Teams</div></div><div class="overlay-gradient"></div><div class="blog-title-wrapper"><div class="blog-title"><h3 class="blog-small-title">Microsoft Teams Rooms: Basic vs Pro â Key Differences Explained</h3></div><div><div>Read more -></div></div></div></a></div></div></div><a href="/resources" class="cta is--ghost-white hide-desktop w-inline-block"><div>See all resources</div></a></div></div></div><section id="contact" class="section_get-in-touch solutions"><div class="main-container _1480"><div class="wrapper_rows"><div class="left-row white"><h4 class="h_40">Ready to get started with IT Outsourcing?</h4><div class="spacer-medium"></div><div class="form-block-wrapper w-form"><form id="wf-form-IT-Outsourcing-2" name="wf-form-IT-Outsourcing-2" data-name="IT Outsourcing" method="get" class="form" data-wf-page-id="672d45c8f4ceca3905500b17" data-wf-element-id="3994eb3b-c983-aea7-368f-ba240654418f"><div class="form-grid"><div id="w-node-_3994eb3b-c983-aea7-368f-ba2406544191-05500b17" class="form-field"><div class="t_14">First Name*</div><input class="text-field w-input" maxlength="256" name="First-Name-7" data-name="First Name 7" placeholder="" type="text" id="First-Name-7" required=""/></div><div id="w-node-_3994eb3b-c983-aea7-368f-ba2406544195-05500b17" class="form-field"><div class="t_14">Last Name*</div><input class="text-field w-input" maxlength="256" name="Last-Name-7" data-name="Last Name 7" placeholder="" type="text" id="Last-Name-7" required=""/></div><div id="w-node-_3994eb3b-c983-aea7-368f-ba2406544199-05500b17" class="form-field"><div class="t_14">Job Title*</div><input class="text-field w-input" maxlength="256" name="Job-Title-5" data-name="Job Title 5" placeholder="" type="text" id="Job-Title-5" required=""/></div><div id="w-node-_3994eb3b-c983-aea7-368f-ba240654419d-05500b17" class="form-field"><div class="t_14">Company Email*</div><input class="text-field w-input" maxlength="256" name="Company-Mail-4" data-name="Company Mail 4" placeholder="" type="email" id="Company-Mail-4" required=""/></div><div id="w-node-_3994eb3b-c983-aea7-368f-ba24065441a1-05500b17" class="form-field"><div class="t_14">Phone Number*</div><input class="text-field w-input" maxlength="256" name="Phone-Number-7" data-name="Phone Number 7" placeholder="" type="tel" id="Phone-Number-7" required=""/></div><div id="w-node-_3994eb3b-c983-aea7-368f-ba24065441a5-05500b17" class="form-field"><div class="t_14">Company Size*</div><select id="Company-Size-2" name="Company-Size-2" data-name="Company Size 2" required="" class="select-field w-select"><option value="0-24">0-24</option><option value="25-49">25-49</option><option value="50-100">50-100</option><option value="101+">101+</option></select></div></div><div class="form-field"><div class="t_14">Tell us more about your project*</div><textarea id="Tell-Us-More-About-Your-Project-7" name="Tell-Us-More-About-Your-Project-7" maxlength="5000" 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