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453
454</style>
455
456
457  
458  
459   
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462
463
464<script data-cfasync='false' class='jdgm-script'>
465!function(e){window.jdgm=window.jdgm||{};
466/* INF-1976 */
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483<noscript><link rel="stylesheet" type="text/css" media="all" href="https://cdn.shopify.com/extensions/01a11b30-98d5-7ae3-b2f4-f79b3c6f32c4/judgeme-775/assets/shopify_v2.css"></noscript>
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487    var jdgmThemeFixes = null;
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490    // "All themes" fix: CSS and JS applied on every theme. CSS is injected
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537
538
539
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549  
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555
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558
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560
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741
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751
752    var eventsListenerScript = document.createElement('script');
753    eventsListenerScript.async = true;
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756})();</script>
756
757  
757<script>
758  if (!window.ga || (window.ga && typeof window.ga !== 'function')) {
759    window.ga = function ga() {
760      (window.ga.q = window.ga.q || []).push(arguments);
761      if (window.Shopify && window.Shopify.analytics && typeof window.Shopify.analytics.publish === 'function') {
762        window.Shopify.analytics.publish("ga_stub_called", {}, {sendTo: "google_osp_migration"});
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765    };
766    if (window.Shopify && window.Shopify.analytics && typeof window.Shopify.analytics.publish === 'function') {
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768    }
769  }
770</script>
vendor: 1 bytes, line 770
770
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772  defer
773  src="https://dermafirmusa.com/cdn/shopifycloud/perf-kit/shopify-perf-kit-3.10.1.min.js"
774  data-application="storefront-renderer"
775  data-shop-id="32473022601"
776  data-render-region="gcp-us-east1"
777  data-page-type="page"
778  data-theme-instance-id="167100449014"
779  data-theme-name="Turbo"
780  data-theme-version="9.5.1"
781  data-monorail-region="shop_domain"
782  data-resource-timing-sampling-rate="10"
783  data-shs="true"
784  data-shs-beacon="true"
785  data-shs-export-with-fetch="true"
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790</head>
791
792  
793
794  <noscript>
795    <style>
796      .product_section .product_form,
797      .product_gallery {
798        opacity: 1;
799      }
800
801      .multi_select,
802      form .select {
803        display: block !important;
804      }
805
806      .image-element__wrap {
807        display: none;
808      }
809    </style>
810  </noscript>
811
812  <body class="page-gem-123528544502-template"
813        data-money-format="${{amount}}"
814        data-shop-currency="USD"
815        data-shop-url="https://dermafirmusa.com">
816
817  
817<script>
818    document.documentElement.className=document.documentElement.className.replace(/\bno-js\b/,'js');
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821
822
823    
824    <svg
825      class="icon-star-reference"
826      aria-hidden="true"
827      focusable="false"
828      role="presentation"
829      xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="3 3 17 17" fill="none"
830    >
831      <symbol id="icon-star">
832        <rect class="icon-star-background" width="20" height="20" fill="currentColor"/>
833        <path d="M10 3L12.163 7.60778L17 8.35121L13.5 11.9359L14.326 17L10 14.6078L5.674 17L6.5 11.9359L3 8.35121L7.837 7.60778L10 3Z" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" fill="none"/>
834      </symbol>
835      <clipPath id="icon-star-clip">
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837      </clipPath>
838    </svg>
839    
840
841
842    <div class="header-group">
843      
844      <!-- BEGIN sections: header-group -->
845<div id="shopify-section-sections--23927268901110__header" class="shopify-section shopify-section-group-header-group shopify-section--header">
845<script
846  type="application/json"
847  data-section-type="header"
848  data-section-id="sections--23927268901110__header"
849>
850</script>
850
851
852
853
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855  {
856    "@context": "http://schema.org",
857    "@type": "Organization",
858    "name": "Dermafirm USA",
859    
860      
861      "logo": "https://dermafirmusa.com/cdn/shop/files/Rectangle_94f26067-cbb4-43a7-991f-ad8a8fd66ad3_1536x.png?v=1781175320",
862    
863    "sameAs": [
864      "",
865      "",
866      "",
867      "",
868      "https://www.facebook.com/dermafirmusa/",
869      "",
870      "",
871      "https://www.instagram.com/dermafirm_usa/",
872      "",
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890    "url": "https://dermafirmusa.com/pages/troubleshooting-checkout-and-login-issues"
891  }
892</script>
892
893
894
895
896
897<header id="header" class="mobile_nav-fixed--true">
898  
899    <div class="promo-banner">
900      <div class="promo-banner__content">
901        <p>Retail customers can shop anytime • Pros log in for wholesale pricing • Free U.S. shipping: retail orders $40+ / pro orders $200+</p>
902      </div>
903      <div class="promo-banner__close"></div>
904    </div>
905  
906
907  <div class="top-bar">
908    <details data-mobile-menu>
909      <summary class="mobile_nav dropdown_link" data-mobile-menu-trigger>
910        <div data-mobile-menu-icon>
911          <span></span>
912          <span></span>
913          <span></span>
914          <span></span>
915        </div>
916
917        <span class="mobile-menu-title">Menu</span>
918      </summary>
919      <div class="mobile-menu-container dropdown" data-nav>
920        <ul class="menu" id="mobile_menu">
921          
922  <template data-nav-parent-template>
923    <li class="sublink">
924      <a href="#" data-no-instant class="parent-link--true"><div class="mobile-menu-item-title" data-nav-title></div><span class="right icon-down-arrow"></span></a>
925      <ul class="mobile-mega-menu" data-meganav-target-container>
926      </ul>
927    </li>
928  </template>
929  
930    
931      <li data-mobile-dropdown-rel="new" data-meganav-mobile-target="new">
932        
933          <a data-nav-title data-no-instant href="/collections/new" class="parent-link--true">
934            NEW
935          </a>
936        
937      </li>
938    
939  
940    
941      <li data-mobile-dropdown-rel="skincare" class="sublink" data-meganav-mobile-target="skincare">
942        
943          <a data-no-instant href="/collections/all" class="parent-link--true">
944            <div class="mobile-menu-item-title" data-nav-title>SKINCARE</div>
945            <span class="right icon-down-arrow"></span>
946          </a>
947        
948        <ul>
949          
950            
951              <li class="sublink">
952                
953                  <a data-no-instant href="/#" class="parent-link--true">
954                    By Product Type <span class="right icon-down-arrow"></span>
955                  </a>
956                
957                <ul>
958                  
959                    <li><a href="/collections/cleansers">Cleansers & Exfoliators</a></li>
960                  
961                    <li><a href="/collections/toners-mists">Toners & Mists</a></li>
962                  
963                    <li><a href="/collections/ampoules-essences">Serums & Ampoules</a></li>
964                  
965                    <li><a href="/collections/creams">Moisturizers & Creams</a></li>
966                  
967                    <li><a href="/collections/sunscreen">Sunscreens</a></li>
968                  
969                    <li><a href="/collections/masks">Masks & Treatments</a></li>
970                  
971                    <li><a href="/collections/eye-lip-care">Eye & Lip Care</a></li>
972                  
973                    <li><a href="/collections/makeup">Makeup</a></li>
974                  
975                </ul>
976              </li>
977            
978          
979            
980              <li class="sublink">
981                
982                  <a data-no-instant href="/" class="parent-link--false">
983                    By Skin Concern <span class="right icon-down-arrow"></span>
984                  </a>
985                
986                <ul>
987                  
988                    <li><a href="/collections/anti-aging-wrinkles">Anti-Aging & Wrinkles</a></li>
989                  
990                    <li><a href="/collections/acne-blemish-control">Acne & Oil Control</a></li>
991                  
992                    <li><a href="/collections/dry-skin">Dehydrated & Dry Skin</a></li>
993                  
994                    <li><a href="/collections/sensitive-skin">Sensitive & Redness-Prone Skin</a></li>
995                  
996                    <li><a href="/collections/feet-nails">Feet & Nails</a></li>
997                  
998                </ul>
999              </li>
1000            
1001          
1002            
1003              <li class="sublink">
1004                
1005                  <a data-no-instant href="/" class="parent-link--false">
1006                    By Skin Type <span class="right icon-down-arrow"></span>
1007                  </a>
1008                
1009                <ul>
1010                  
1011                    <li><a href="/collections/dry-skin">Dry Skin</a></li>
1012                  
1013                    <li><a href="/collections/oily-skin">Oily Skin</a></li>
1014                  
1015                    <li><a href="/collections/combination-skin">Combination Skin</a></li>
1016                  
1017                    <li><a href="/collections/sensitive-skin">Sensitive Skin</a></li>
1018                  
1019                </ul>
1020              </li>
1021            
1022          
1023            
1024              <li class="sublink">
1025                
1026                  <a data-no-instant href="/collections/at-home-skincare-devices" class="parent-link--true">
1027                    Skincare Devices <span class="right icon-down-arrow"></span>
1028                  </a>
1029                
1030                <ul>
1031                  
1032                    <li><a href="/collections/at-home-skincare-devices">At-Home Skin Care Devices</a></li>
1033                  
1034                    <li><a href="/collections/at-home-scalp-hair-devices">At-Home Hair & Scalp Devices</a></li>
1035                  
1036                    <li><a href="/collections/bundle">Bundle</a></li>
1037                  
1038                    <li><a href="/collections/clearance">Clearance</a></li>
1039                  
1040                </ul>
1041              </li>
1042            
1043          
1044            
1045              <li><a href="/collections/bundle">Bundles</a></li>
1046            
1047          
1048        </ul>
1049      </li>
1050    
1051  
1052    
1053      <li data-mobile-dropdown-rel="hair-scalp-care" class="sublink" data-meganav-mobile-target="hair-scalp-care">
1054        
1055          <a data-no-instant href="/collections/hair" class="parent-link--true">
1056            <div class="mobile-menu-item-title" data-nav-title>HAIR & SCALP CARE</div>
1057            <span class="right icon-down-arrow"></span>
1058          </a>
1059        
1060        <ul>
1061          
1062            
1063              <li><a href="/collections/hair-loss-for-men">For Men</a></li>
1064            
1065          
1066            
1067              <li><a href="/collections/hair-loss-for-women">For Women</a></li>
1068            
1069          
1070            
1071              <li><a href="/collections/hair-loss-for-unisex">Unisex</a></li>
1072            
1073          
1074            
1075              <li><a href="/">Bundles (Coming Soon)</a></li>
1076            
1077          
1078        </ul>
1079      </li>
1080    
1081  
1082    
1083      <li data-mobile-dropdown-rel="wellness" class="sublink" data-meganav-mobile-target="wellness">
1084        
1085          <a data-no-instant href="/collections/wellness" class="parent-link--true">
1086            <div class="mobile-menu-item-title" data-nav-title>WELLNESS</div>
1087            <span class="right icon-down-arrow"></span>
1088          </a>
1089        
1090        <ul>
1091          
1092            
1093              <li><a href="/collections/wellness-supplements">Wellness Supplements</a></li>
1094            
1095          
1096            
1097              <li><a href="/collections/wellness-devices">Wellness Devices</a></li>
1098            
1099          
1100            
1101              <li><a href="/pages/premium-peptide-programs">Premium Peptide Programs</a></li>
1102            
1103          
1104        </ul>
1105      </li>
1106    
1107  
1108    
1109      <li data-mobile-dropdown-rel="professionals" class="sublink" data-meganav-mobile-target="professionals">
1110        
1111          <a data-no-instant href="/collections/professional-1" class="parent-link--true">
1112            <div class="mobile-menu-item-title" data-nav-title>PROFESSIONALS</div>
1113            <span class="right icon-down-arrow"></span>
1114          </a>
1115        
1116        <ul>
1117          
1118            
1119              <li><a href="/pages/advanced-registration">Professional Account Registration</a></li>
1120            
1121          
1122            
1123              <li><a href="/pages/professional-zoom-webinars">Professional Webinars</a></li>
1124            
1125          
1126            
1127              <li><a href="/pages/premium-peptide-programs">Premium Peptide Programs</a></li>
1128            
1129          
1130            
1131              <li><a href="/pages/professional-spicule-treatments">Professional - Spicule Treatments</a></li>
1132            
1133          
1134            
1135              <li class="sublink">
1136                
1137                  <a data-no-instant href="/#" class="parent-link--true">
1138                    Professional Skincare <span class="right icon-down-arrow"></span>
1139                  </a>
1140                
1141                <ul>
1142                  
1143                    <li><a href="/collections/pro-medical-grade-skincare">Medical-Grade Skincare</a></li>
1144                  
1145                    <li><a href="/collections/clinical-serums-treatments">Clinical Serums & Treatments</a></li>
1146                  
1147                    <li><a href="/collections/backbar-essentials">BackBar Essentials</a></li>
1148                  
1149                </ul>
1150              </li>
1151            
1152          
1153            
1154              <li class="sublink">
1155                
1156                  <a data-no-instant href="/collections/pro-hair" class="parent-link--true">
1157                    Professional Hair & Scalp <span class="right icon-down-arrow"></span>
1158                  </a>
1159                
1160                <ul>
1161                  
1162                    <li><a href="/collections/pro-medical-grade-haircare">Medical-Grade Haircare</a></li>
1163                  
1164                    <li><a href="/">Professional Package</a></li>
1165                  
1166                </ul>
1167              </li>
1168            
1169          
1170            
1171              <li class="sublink">
1172                
1173                  <a data-no-instant href="/collections/pro-devices" class="parent-link--true">
1174                    Professional Devices <span class="right icon-down-arrow"></span>
1175                  </a>
1176                
1177                <ul>
1178                  
1179                    <li><a href="/collections/pro-skincare-devices">Skincare Devices</a></li>
1180                  
1181                    <li><a href="/collections/pro-microneedling-invasive-devices">Microneedling & Invasive Devices</a></li>
1182                  
1183                    <li><a href="/collections/pro-needle-free-non-invasive-devices">Needle-Free & Non-Invasive Devices</a></li>
1184                  
1185                    <li><a href="/collections/pro-portable-devices">Portable Devices</a></li>
1186                  
1187                    <li><a href="/collections/pro-haircare-devices">Haircare Devices</a></li>
1188                  
1189                </ul>
1190              </li>
1191            
1192          
1193            
1194              <li class="sublink">
1195                
1196                  <a data-no-instant href="/pages/new-browse-featured-articles" class="parent-link--true">
1197                    Training & Protocols <span class="right icon-down-arrow"></span>
1198                  </a>
1199                
1200                <ul>
1201                  
1202                    <li><a href="/pages/professional-product-videos">Product Training Videos</a></li>
1203                  
1204                    <li><a href="/pages/new-browse-featured-articles">Training Documents & Articles</a></li>
1205                  
1206                    <li><a href="/pages/professional-product-protocols">Protocols</a></li>
1207                  
1208                </ul>
1209              </li>
1210            
1211          
1212            
1213              <li><a href="https://heyzine.com/flip-book/2051db2b60.html#page/1">Catalogs</a></li>
1214            
1215          
1216            
1217              <li><a href="/collections/professional-bundle">Professional Bundles</a></li>
1218            
1219          
1220            
1221              <li><a href="/collections/pro-sale-items">Professional Sale</a></li>
1222            
1223          
1224        </ul>
1225      </li>
1226    
1227  
1228    
1229      <li data-mobile-dropdown-rel="clearance" data-meganav-mobile-target="clearance">
1230        
1231          <a data-nav-title data-no-instant href="/collections/clearance" class="parent-link--true">
1232            CLEARANCE
1233          </a>
1234        
1235      </li>
1236    
1237  
1238    
1239      <li data-mobile-dropdown-rel="about-us" class="sublink" data-meganav-mobile-target="about-us">
1240        
1241          <a data-no-instant href="/#" class="parent-link--true">
1242            <div class="mobile-menu-item-title" data-nav-title>ABOUT US</div>
1243            <span class="right icon-down-arrow"></span>
1244          </a>
1245        
1246        <ul>
1247          
1248            
1249              <li><a href="https://dermafirmusa.com/pages/our-story">Our Story</a></li>
1250            
1251          
1252            
1253              <li><a href="/blogs/blog">Blog & Skincare Tips</a></li>
1254            
1255          
1256            
1257              <li><a href="/pages/tradeshows">Events & Tradeshows</a></li>
1258            
1259          
1260            
1261              <li><a href="/pages/new-browse-featured-articles">Media Mentions</a></li>
1262            
1263          
1264            
1265              <li><a href="/pages/press-events">Press & Events</a></li>
1266            
1267          
1268            
1269              <li><a href="/pages/press-events">Press Releases</a></li>
1270            
1271          
1272        </ul>
1273      </li>
1274    
1275  
1276    
1277      <li data-mobile-dropdown-rel="contact-support" class="sublink" data-meganav-mobile-target="contact-support">
1278        
1279          <a data-no-instant href="/#" class="parent-link--true">
1280            <div class="mobile-menu-item-title" data-nav-title>CONTACT & SUPPORT</div>
1281            <span class="right icon-down-arrow"></span>
1282          </a>
1283        
1284        <ul>
1285          
1286            
1287              <li><a href="/pages/contact-us">Contact Us</a></li>
1288            
1289          
1290            
1291              <li><a href="https://dermafirmusa.com/pages/affiliate-marketing-information">Affiliate Program</a></li>
1292            
1293          
1294            
1295              <li><a href="/pages/testimonials-1">Testimonials</a></li>
1296            
1297          
1298            
1299              <li class="sublink">
1300                
1301                  <a data-no-instant href="/policies/terms-of-service" class="parent-link--true">
1302                    Policies <span class="right icon-down-arrow"></span>
1303                  </a>
1304                
1305                <ul>
1306                  
1307                    <li><a href="/policies/privacy-policy">Privacy Policy</a></li>
1308                  
1309                    <li><a href="/policies/terms-of-service">Terms of Service</a></li>
1310                  
1311                    <li><a href="/pages/legal-notice">Legal Notice</a></li>
1312                  
1313                    <li><a href="/policies/refund-policy">Return & Refund Policy</a></li>
1314                  
1315                    <li><a href="/policies/shipping-policy">Shipping Policy</a></li>
1316                  
1317                    <li><a href="/policies/subscription-policy">Cancellation Policy</a></li>
1318                  
1319                    <li><a href="/policies/contact-information">Contact Information</a></li>
1320                  
1321                </ul>
1322              </li>
1323            
1324          
1325            
1326              <li><a href="/pages/how-to-apply-promotion-discount-code">How to Apply Promotion Discount Code</a></li>
1327            
1328          
1329            
1330              <li><a href="/pages/troubleshooting-checkout-and-login-issues">Troubleshooting Pricing, Checkout, and Login Issues</a></li>
1331            
1332          
1333        </ul>
1334      </li>
1335    
1336  
1337
1338
1339          
1340  <template data-nav-parent-template>
1341    <li class="sublink">
1342      <a href="#" data-no-instant class="parent-link--true"><div class="mobile-menu-item-title" data-nav-title></div><span class="right icon-down-arrow"></span></a>
1343      <ul class="mobile-mega-menu" data-meganav-target-container>
1344      </ul>
1345    </li>
1346  </template>
1347  
1348
1349
1350          
1351  
1352
1353
1354
1355          
1356
1357          
1358            
1359              <li data-no-instant>
1360                <a href="https://account.dermafirmusa.com?locale=en&region_country=US&buyer_flags=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkZXJtYWZpcm11c2EubXlzaG9waWZ5LmNvbSIsImZsYWdzIjpbXSwiZXhwIjoxNzkyMDg5NjU5LCJuYmYiOjE3OTE0ODQ4NTl9.ZEEOSQyL-gL41UEz0q97Jj-2ESALv3N7ha3k4XeZFlY" id="customer_login_link">Login</a>
1361              </li>
1362            
1363          
1364
1365          
1366        </ul>
1367      </div>
1368    </details>
1369
1370    <a href="/" title="Dermafirm USA" class="mobile_logo logo">
1371      
1372        <img
1373          src="//dermafirmusa.com/cdn/shop/files/Rectangle_94f26067-cbb4-43a7-991f-ad8a8fd66ad3_410x.png?v=1781175320"
1374          alt="Dermafirm USA"
1375          style="object-fit: cover; object-position: 50.0% 50.0%;"
1376        >
1377      
1378    </a>
1379
1380    <div class="top-bar--right">
1381      
1382        <a href="/search" class="icon-search dropdown_link" title="Search" data-dropdown-rel="search"></a>
1383      
1384
1385      
1386        <div class="cart-container">
1387          <a href="/cart" class="icon-cart mini_cart dropdown_link" title="Cart" data-no-instant> <span class="cart_count">0</span></a>
1388        </div>
1389      
1390    </div>
1391  </div>
1392</header>
1393
1394
1395
1396
1397
1398<header
1399  class="
1400    
1401    search-enabled--true
1402  "
1403  data-desktop-header
1404  data-header-feature-image="false"
1405>
1406  <div
1407    class="
1408      header
1409      header-fixed--true
1410      header-background--solid
1411    "
1412      data-header-is-absolute=""
1413  >
1414    
1415      <div class="promo-banner">
1416        <div class="promo-banner__content">
1417          <p>Retail customers can shop anytime • Pros log in for wholesale pricing • Free U.S. shipping: retail orders $40+ / pro orders $200+</p>
1418        </div>
1419        <div class="promo-banner__close"></div>
1420      </div>
1421    
1422
1423    <div class="top-bar">
1424      
1425        <ul class="social_icons">
1426  
1427
1428  
1429
1430  
1431
1432   
1433
1434  
1435
1436  
1437    <li><a href="https://www.facebook.com/dermafirmusa/" title="Dermafirm USA on Facebook" rel="me" target="_blank" class="icon-facebook"></a></li>
1438  
1439
1440  
1441
1442  
1443
1444  
1445    <li><a href="https://www.instagram.com/dermafirm_usa/" title="Dermafirm USA on Instagram" rel="me" target="_blank" class="icon-instagram"></a></li>
1446  
1447
1448  
1449
1450  
1451
1452  
1453
1454  
1455
1456  
1457
1458  
1459
1460  
1461
1462  
1463
1464  
1465
1466  
1467
1468  
1469
1470  
1471
1472  
1473
1474  
1475
1476  
1477
1478  
1479
1480  
1481    <li><a href="https://www.youtube.com/@dermafirmusa/videos" title="Dermafirm USA on YouTube" rel="me" target="_blank" class="icon-youtube"></a></li>
1482  
1483</ul>
1484
1485      
1486
1487      <ul class="top-bar__menu menu">
1488        
1489
1490        
1491      </ul>
1492
1493      <div class="top-bar--right-menu">
1494        <ul class="top-bar__menu">
1495          
1496
1497          
1498            <li>
1499              <a
1500                href="/account"
1501                class="
1502                  top-bar__login-link
1503                  icon-user
1504                "
1505                title="My Account "
1506              >
1507                Login
1508              </a>
1509            </li>
1510          
1511        </ul>
1512
1513        
1514          <div class="cart-container">
1515            <a href="/cart" class="icon-cart mini_cart dropdown_link" data-no-instant>
1516              <span class="cart_count">0</span>
1517            </a>
1518
1519            
1520              <div class="tos_warning cart_content animated fadeIn">
1521                <div class="js-empty-cart__message ">
1522                  <p class="empty_cart">Your Cart is Empty</p>
1523                </div>
1524
1525                <form action="/cart"
1526                      method="post"
1527                      class="hidden"
1528                      data-total-discount="0"
1529                      data-money-format="${{amount}}"
1530                      data-shop-currency="USD"
1531                      data-shop-name="Dermafirm USA"
1532                      data-cart-form="mini-cart">
1533                  <a class="cart_content__continue-shopping secondary_button">
1534                    Continue Shopping
1535                  </a>
1536
1537                  <ul class="cart_items js-cart_items">
1538            
1539                  </ul>
1540
1541                  <ul>
1542                    <li class="cart_discounts js-cart_discounts sale">
1543                      
1544                    </li>
1545
1546                    <li class="cart_subtotal js-cart_subtotal">
1547                      <span class="right">
1548                        <span class="money">
1549                          
1550
1551
1552  $0.00
1553
1554
1555                        </span>
1556                      </span>
1557
1558                      <span>Subtotal</span>
1559                    </li>
1560
1561                    <li class="cart_savings sale js-cart_savings">
1562                      
1563                    </li>
1564
1565                    <li><p class="cart-message meta">Taxes and <a href="/policies/shipping-policy">shipping</a> calculated at checkout
1566</p>
1567                    </li>
1568
1569                    <li>
1570                      
1571
1572                      
1573
1574                      
1575
1576                      
1577                        <button type="submit" name="checkout" class="global-button global-button--primary add_to_cart" data-minicart-checkout-button><span class="icon-lock"></span>Checkout</button>
1578                      
1579                    </li>
1580                  </ul>
1581                </form>
1582              </div>
1583            
1584          </div>
1585        
1586      </div>
1587    </div>
1588
1589    <div class="main-nav__wrapper">
1590      <div class="main-nav menu-position--inline logo-alignment--left logo-position--left search-enabled--true" data-show-dropdown-on-click>
1591        
1592
1593        
1594        
1595
1596        
1597
1598        
1599
1600        
1601
1602        
1603          
1604            
1605          <div class="header__logo logo--image">
1606            <a href="/" title="Dermafirm USA">
1607              
1608
1609              
1610                <img
1611                  src="//dermafirmusa.com/cdn/shop/files/Rectangle_94f26067-cbb4-43a7-991f-ad8a8fd66ad3_410x.png?v=1781175320"
1612                  class="primary_logo lazyload"
1613                  alt="Dermafirm USA"
1614                  style="object-fit: cover; object-position: 50.0% 50.0%;"
1615                >
1616              
1617            </a>
1618          </div>
1619        
1620
1621            <div class="nav nav--combined align_left">
1622              
1623          
1624
1625<nav
1626  class="nav-desktop "
1627  data-nav
1628  data-nav-desktop
1629  aria-label="Translation missing: en.navigation.header.main_nav"
1630>
1631  <template data-nav-parent-template>
1632    <li
1633      class="
1634        nav-desktop__tier-1-item
1635        nav-desktop__tier-1-item--widemenu-parent
1636      "
1637      data-nav-desktop-parent
1638    >
1639      <details data-nav-desktop-details>
1640        <summary
1641          data-href
1642          class="
1643            nav-desktop__tier-1-link
1644            nav-desktop__tier-1-link--parent
1645          "
1646          data-nav-desktop-link
1647          aria-expanded="false"
1648          
1649          aria-controls="nav-tier-2-"
1650          role="button"
1651        >
1652          <span data-nav-title></span>
1653          <span class="icon-down-arrow"></span>
1654        </summary>
1655        <div
1656          class="
1657            nav-desktop__tier-2
1658            nav-desktop__tier-2--full-width-menu
1659          "
1660          tabindex="-1"
1661          data-nav-desktop-tier-2
1662          data-nav-desktop-submenu
1663          data-nav-desktop-full-width-menu
1664          data-meganav-target-container
1665          >
1666      </details>
1667    </li>
1668  </template>
1669  <ul
1670    class="nav-desktop__tier-1"
1671    data-nav-desktop-tier-1
1672  >
1673    
1674      
1675      
1676
1677      <li
1678        class="
1679          nav-desktop__tier-1-item
1680          
1681        "
1682        
1683        data-meganav-desktop-target="new"
1684      >
1685        
1686          <a href="/collections/new"
1687        
1688          class="
1689            nav-desktop__tier-1-link
1690            
1691            
1692          "
1693          data-nav-desktop-link
1694          
1695        >
1696          <span data-nav-title>NEW</span>
1697          
1698        
1699          </a>
1700        
1701
1702        
1703      </li>
1704    
1705      
1706      
1707
1708      <li
1709        class="
1710          nav-desktop__tier-1-item
1711          
1712            
1713              nav-desktop__tier-1-item--dropdown-parent
1714            
1715          
1716        "
1717        data-nav-desktop-parent
1718        data-meganav-desktop-target="skincare"
1719      >
1720        
1721        <details data-nav-desktop-details>
1722          <summary data-href="/collections/all"
1723        
1724          class="
1725            nav-desktop__tier-1-link
1726            nav-desktop__tier-1-link--parent
1727            
1728          "
1729          data-nav-desktop-link
1730          
1731            aria-expanded="false"
1732            aria-controls="nav-tier-2-2"
1733            role="button"
1734          
1735        >
1736          <span data-nav-title>SKINCARE</span>
1737          <span class="icon-down-arrow"></span>
1738        
1739          </summary>
1740        
1741
1742        
1743          
1744            <ul
1745          
1746            id="nav-tier-2-2"
1747            class="
1748              nav-desktop__tier-2
1749              
1750                
1751                  nav-desktop__tier-2--dropdown
1752                
1753              
1754            "
1755            tabindex="-1"
1756            data-nav-desktop-tier-2
1757            data-nav-desktop-submenu
1758            
1759          >
1760            
1761              
1762                
1763                
1764                <li
1765                  class="nav-desktop__tier-2-item"
1766                  data-nav-desktop-parent
1767                >
1768                  
1769                    <details data-nav-desktop-details>
1770                      <summary data-href="/#"
1771                  
1772                    class="
1773                      nav-desktop__tier-2-link
1774                      nav-desktop__tier-2-link--parent
1775                    "
1776                    data-nav-desktop-link
1777                    
1778                      aria-expanded="false"
1779                      aria-controls="nav-tier-3-1"
1780                      role="button"
1781                    
1782                  >
1783                    <span>By Product Type</span>
1784                    <span class="nav-desktop__tier-2-link-icon icon-down-arrow"></span>
1785                  
1786                    </summary>
1787                  
1788
1789                  
1790                    <ul
1791                      id="nav-tier-3-1"
1792                      class="nav-desktop__tier-3"
1793                      tabindex="-1"
1794                      data-nav-desktop-tier-3
1795                      data-nav-desktop-submenu
1796                    >
1797                      
1798                        <li class="nav-desktop__tier-3-item">
1799                          <a
1800                            href="/collections/cleansers"
1801                            class="nav-desktop__tier-3-link"
1802                          >
1803                            <span>Cleansers &amp; Exfoliators</span>
1804                          </a>
1805                        </li>
1806                      
1807                        <li class="nav-desktop__tier-3-item">
1808                          <a
1809                            href="/collections/toners-mists"
1810                            class="nav-desktop__tier-3-link"
1811                          >
1812                            <span>Toners &amp; Mists</span>
1813                          </a>
1814                        </li>
1815                      
1816                        <li class="nav-desktop__tier-3-item">
1817                          <a
1818                            href="/collections/ampoules-essences"
1819                            class="nav-desktop__tier-3-link"
1820                          >
1821                            <span>Serums &amp; Ampoules</span>
1822                          </a>
1823                        </li>
1824                      
1825                        <li class="nav-desktop__tier-3-item">
1826                          <a
1827                            href="/collections/creams"
1828                            class="nav-desktop__tier-3-link"
1829                          >
1830                            <span>Moisturizers &amp; Creams</span>
1831                          </a>
1832                        </li>
1833                      
1834                        <li class="nav-desktop__tier-3-item">
1835                          <a
1836                            href="/collections/sunscreen"
1837                            class="nav-desktop__tier-3-link"
1838                          >
1839                            <span>Sunscreens</span>
1840                          </a>
1841                        </li>
1842                      
1843                        <li class="nav-desktop__tier-3-item">
1844                          <a
1845                            href="/collections/masks"
1846                            class="nav-desktop__tier-3-link"
1847                          >
1848                            <span>Masks &amp; Treatments</span>
1849                          </a>
1850                        </li>
1851                      
1852                        <li class="nav-desktop__tier-3-item">
1853                          <a
1854                            href="/collections/eye-lip-care"
1855                            class="nav-desktop__tier-3-link"
1856                          >
1857                            <span>Eye &amp; Lip Care</span>
1858                          </a>
1859                        </li>
1860                      
1861                        <li class="nav-desktop__tier-3-item">
1862                          <a
1863                            href="/collections/makeup"
1864                            class="nav-desktop__tier-3-link"
1865                          >
1866                            <span>Makeup</span>
1867                          </a>
1868                        </li>
1869                      
1870                    </ul>
1871                    </details>
1872                  
1873                </li>
1874              
1875                
1876                
1877                <li
1878                  class="nav-desktop__tier-2-item"
1879                  data-nav-desktop-parent
1880                >
1881                  
1882                    <details data-nav-desktop-details>
1883                      <summary data-href="/"
1884                  
1885                    class="
1886                      nav-desktop__tier-2-link
1887                      nav-desktop__tier-2-link--parent
1888                    "
1889                    data-nav-desktop-link
1890                    
1891                      aria-expanded="false"
1892                      aria-controls="nav-tier-3-2"
1893                      role="button"
1894                    
1895                  >
1896                    <span>By Skin Concern</span>
1897                    <span class="nav-desktop__tier-2-link-icon icon-down-arrow"></span>
1898                  
1899                    </summary>
1900                  
1901
1902                  
1903                    <ul
1904                      id="nav-tier-3-2"
1905                      class="nav-desktop__tier-3"
1906                      tabindex="-1"
1907                      data-nav-desktop-tier-3
1908                      data-nav-desktop-submenu
1909                    >
1910                      
1911                        <li class="nav-desktop__tier-3-item">
1912                          <a
1913                            href="/collections/anti-aging-wrinkles"
1914                            class="nav-desktop__tier-3-link"
1915                          >
1916                            <span>Anti-Aging &amp; Wrinkles</span>
1917                          </a>
1918                        </li>
1919                      
1920                        <li class="nav-desktop__tier-3-item">
1921                          <a
1922                            href="/collections/acne-blemish-control"
1923                            class="nav-desktop__tier-3-link"
1924                          >
1925                            <span>Acne &amp; Oil Control</span>
1926                          </a>
1927                        </li>
1928                      
1929                        <li class="nav-desktop__tier-3-item">
1930                          <a
1931                            href="/collections/dry-skin"
1932                            class="nav-desktop__tier-3-link"
1933                          >
1934                            <span>Dehydrated &amp; Dry Skin</span>
1935                          </a>
1936                        </li>
1937                      
1938                        <li class="nav-desktop__tier-3-item">
1939                          <a
1940                            href="/collections/sensitive-skin"
1941                            class="nav-desktop__tier-3-link"
1942                          >
1943                            <span>Sensitive &amp; Redness-Prone Skin</span>
1944                          </a>
1945                        </li>
1946                      
1947                        <li class="nav-desktop__tier-3-item">
1948                          <a
1949                            href="/collections/feet-nails"
1950                            class="nav-desktop__tier-3-link"
1951                          >
1952                            <span>Feet &amp; Nails</span>
1953                          </a>
1954                        </li>
1955                      
1956                    </ul>
1957                    </details>
1958                  
1959                </li>
1960              
1961                
1962                
1963                <li
1964                  class="nav-desktop__tier-2-item"
1965                  data-nav-desktop-parent
1966                >
1967                  
1968                    <details data-nav-desktop-details>
1969                      <summary data-href="/"
1970                  
1971                    class="
1972                      nav-desktop__tier-2-link
1973                      nav-desktop__tier-2-link--parent
1974                    "
1975                    data-nav-desktop-link
1976                    
1977                      aria-expanded="false"
1978                      aria-controls="nav-tier-3-3"
1979                      role="button"
1980                    
1981                  >
1982                    <span>By Skin Type</span>
1983                    <span class="nav-desktop__tier-2-link-icon icon-down-arrow"></span>
1984                  
1985                    </summary>
1986                  
1987
1988                  
1989                    <ul
1990                      id="nav-tier-3-3"
1991                      class="nav-desktop__tier-3"
1992                      tabindex="-1"
1993                      data-nav-desktop-tier-3
1994                      data-nav-desktop-submenu
1995                    >
1996                      
1997                        <li class="nav-desktop__tier-3-item">
1998                          <a
1999                            href="/collections/dry-skin"
2000                            class="nav-desktop__tier-3-link"
2001                          >
2002                            <span>Dry Skin</span>
2003                          </a>
2004                        </li>
2005                      
2006                        <li class="nav-desktop__tier-3-item">
2007                          <a
2008                            href="/collections/oily-skin"
2009                            class="nav-desktop__tier-3-link"
2010                          >
2011                            <span>Oily Skin</span>
2012                          </a>
2013                        </li>
2014                      
2015                        <li class="nav-desktop__tier-3-item">
2016                          <a
2017                            href="/collections/combination-skin"
2018                            class="nav-desktop__tier-3-link"
2019                          >
2020                            <span>Combination Skin</span>
2021                          </a>
2022                        </li>
2023                      
2024                        <li class="nav-desktop__tier-3-item">
2025                          <a
2026                            href="/collections/sensitive-skin"
2027                            class="nav-desktop__tier-3-link"
2028                          >
2029                            <span>Sensitive Skin</span>
2030                          </a>
2031                        </li>
2032                      
2033                    </ul>
2034                    </details>
2035                  
2036                </li>
2037              
2038                
2039                
2040                <li
2041                  class="nav-desktop__tier-2-item"
2042                  data-nav-desktop-parent
2043                >
2044                  
2045                    <details data-nav-desktop-details>
2046                      <summary data-href="/collections/at-home-skincare-devices"
2047                  
2048                    class="
2049                      nav-desktop__tier-2-link
2050                      nav-desktop__tier-2-link--parent
2051                    "
2052                    data-nav-desktop-link
2053                    
2054                      aria-expanded="false"
2055                      aria-controls="nav-tier-3-4"
2056                      role="button"
2057                    
2058                  >
2059                    <span>Skincare Devices</span>
2060                    <span class="nav-desktop__tier-2-link-icon icon-down-arrow"></span>
2061                  
2062                    </summary>
2063                  
2064
2065                  
2066                    <ul
2067                      id="nav-tier-3-4"
2068                      class="nav-desktop__tier-3"
2069                      tabindex="-1"
2070                      data-nav-desktop-tier-3
2071                      data-nav-desktop-submenu
2072                    >
2073                      
2074                        <li class="nav-desktop__tier-3-item">
2075                          <a
2076                            href="/collections/at-home-skincare-devices"
2077                            class="nav-desktop__tier-3-link"
2078                          >
2079                            <span>At-Home Skin Care Devices</span>
2080                          </a>
2081                        </li>
2082                      
2083                        <li class="nav-desktop__tier-3-item">
2084                          <a
2085                            href="/collections/at-home-scalp-hair-devices"
2086                            class="nav-desktop__tier-3-link"
2087                          >
2088                            <span>At-Home Hair &amp; Scalp Devices</span>
2089                          </a>
2090                        </li>
2091                      
2092                        <li class="nav-desktop__tier-3-item">
2093                          <a
2094                            href="/collections/bundle"
2095                            class="nav-desktop__tier-3-link"
2096                          >
2097                            <span>Bundle</span>
2098                          </a>
2099                        </li>
2100                      
2101                        <li class="nav-desktop__tier-3-item">
2102                          <a
2103                            href="/collections/clearance"
2104                            class="nav-desktop__tier-3-link"
2105                          >
2106                            <span>Clearance</span>
2107                          </a>
2108                        </li>
2109                      
2110                    </ul>
2111                    </details>
2112                  
2113                </li>
2114              
2115                
2116                
2117                <li
2118                  class="nav-desktop__tier-2-item"
2119                  
2120                >
2121                  
2122                    <a href="/collections/bundle"
2123                  
2124                    class="
2125                      nav-desktop__tier-2-link
2126                      
2127                    "
2128                    data-nav-desktop-link
2129                    
2130                  >
2131                    <span>Bundles</span>
2132                    
2133                  
2134                    </a>
2135                  
2136
2137                  
2138                </li>
2139              
2140            
2141          
2142            </ul>
2143          
2144        </details>
2145        
2146      </li>
2147    
2148      
2149      
2150
2151      <li
2152        class="
2153          nav-desktop__tier-1-item
2154          
2155            
2156              nav-desktop__tier-1-item--dropdown-parent
2157            
2158          
2159        "
2160        data-nav-desktop-parent
2161        data-meganav-desktop-target="hair-scalp-care"
2162      >
2163        
2164        <details data-nav-desktop-details>
2165          <summary data-href="/collections/hair"
2166        
2167          class="
2168            nav-desktop__tier-1-link
2169            nav-desktop__tier-1-link--parent
2170            
2171          "
2172          data-nav-desktop-link
2173          
2174            aria-expanded="false"
2175            aria-controls="nav-tier-2-3"
2176            role="button"
2177          
2178        >
2179          <span data-nav-title>HAIR &amp; SCALP CARE</span>
2180          <span class="icon-down-arrow"></span>
2181        
2182          </summary>
2183        
2184
2185        
2186          
2187            <ul
2188          
2189            id="nav-tier-2-3"
2190            class="
2191              nav-desktop__tier-2
2192              
2193                
2194                  nav-desktop__tier-2--dropdown
2195                
2196              
2197            "
2198            tabindex="-1"
2199            data-nav-desktop-tier-2
2200            data-nav-desktop-submenu
2201            
2202          >
2203            
2204              
2205                
2206                
2207                <li
2208                  class="nav-desktop__tier-2-item"
2209                  
2210                >
2211                  
2212                    <a href="/collections/hair-loss-for-men"
2213                  
2214                    class="
2215                      nav-desktop__tier-2-link
2216                      
2217                    "
2218                    data-nav-desktop-link
2219                    
2220                  >
2221                    <span>For Men</span>
2222                    
2223                  
2224                    </a>
2225                  
2226
2227                  
2228                </li>
2229              
2230                
2231                
2232                <li
2233                  class="nav-desktop__tier-2-item"
2234                  
2235                >
2236                  
2237                    <a href="/collections/hair-loss-for-women"
2238                  
2239                    class="
2240                      nav-desktop__tier-2-link
2241                      
2242                    "
2243                    data-nav-desktop-link
2244                    
2245                  >
2246                    <span>For Women</span>
2247                    
2248                  
2249                    </a>
2250                  
2251
2252                  
2253                </li>
2254              
2255                
2256                
2257                <li
2258                  class="nav-desktop__tier-2-item"
2259                  
2260                >
2261                  
2262                    <a href="/collections/hair-loss-for-unisex"
2263                  
2264                    class="
2265                      nav-desktop__tier-2-link
2266                      
2267                    "
2268                    data-nav-desktop-link
2269                    
2270                  >
2271                    <span>Unisex</span>
2272                    
2273                  
2274                    </a>
2275                  
2276
2277                  
2278                </li>
2279              
2280                
2281                
2282                <li
2283                  class="nav-desktop__tier-2-item"
2284                  
2285                >
2286                  
2287                    <a href="/"
2288                  
2289                    class="
2290                      nav-desktop__tier-2-link
2291                      
2292                    "
2293                    data-nav-desktop-link
2294                    
2295                  >
2296                    <span>Bundles (Coming Soon)</span>
2297                    
2298                  
2299                    </a>
2300                  
2301
2302                  
2303                </li>
2304              
2305            
2306          
2307            </ul>
2308          
2309        </details>
2310        
2311      </li>
2312    
2313      
2314      
2315
2316      <li
2317        class="
2318          nav-desktop__tier-1-item
2319          
2320            
2321              nav-desktop__tier-1-item--dropdown-parent
2322            
2323          
2324        "
2325        data-nav-desktop-parent
2326        data-meganav-desktop-target="wellness"
2327      >
2328        
2329        <details data-nav-desktop-details>
2330          <summary data-href="/collections/wellness"
2331        
2332          class="
2333            nav-desktop__tier-1-link
2334            nav-desktop__tier-1-link--parent
2335            
2336          "
2337          data-nav-desktop-link
2338          
2339            aria-expanded="false"
2340            aria-controls="nav-tier-2-4"
2341            role="button"
2342          
2343        >
2344          <span data-nav-title>WELLNESS</span>
2345          <span class="icon-down-arrow"></span>
2346        
2347          </summary>
2348        
2349
2350        
2351          
2352            <ul
2353          
2354            id="nav-tier-2-4"
2355            class="
2356              nav-desktop__tier-2
2357              
2358                
2359                  nav-desktop__tier-2--dropdown
2360                
2361              
2362            "
2363            tabindex="-1"
2364            data-nav-desktop-tier-2
2365            data-nav-desktop-submenu
2366            
2367          >
2368            
2369              
2370                
2371                
2372                <li
2373                  class="nav-desktop__tier-2-item"
2374                  
2375                >
2376                  
2377                    <a href="/collections/wellness-supplements"
2378                  
2379                    class="
2380                      nav-desktop__tier-2-link
2381                      
2382                    "
2383                    data-nav-desktop-link
2384                    
2385                  >
2386                    <span>Wellness Supplements</span>
2387                    
2388                  
2389                    </a>
2390                  
2391
2392                  
2393                </li>
2394              
2395                
2396                
2397                <li
2398                  class="nav-desktop__tier-2-item"
2399                  
2400                >
2401                  
2402                    <a href="/collections/wellness-devices"
2403                  
2404                    class="
2405                      nav-desktop__tier-2-link
2406                      
2407                    "
2408                    data-nav-desktop-link
2409                    
2410                  >
2411                    <span>Wellness Devices</span>
2412                    
2413                  
2414                    </a>
2415                  
2416
2417                  
2418                </li>
2419              
2420                
2421                
2422                <li
2423                  class="nav-desktop__tier-2-item"
2424                  
2425                >
2426                  
2427                    <a href="/pages/premium-peptide-programs"
2428                  
2429                    class="
2430                      nav-desktop__tier-2-link
2431                      
2432                    "
2433                    data-nav-desktop-link
2434                    
2435                  >
2436                    <span>Premium Peptide Programs</span>
2437                    
2438                  
2439                    </a>
2440                  
2441
2442                  
2443                </li>
2444              
2445            
2446          
2447            </ul>
2448          
2449        </details>
2450        
2451      </li>
2452    
2453      
2454      
2455
2456      <li
2457        class="
2458          nav-desktop__tier-1-item
2459          
2460            
2461              nav-desktop__tier-1-item--dropdown-parent
2462            
2463          
2464        "
2465        data-nav-desktop-parent
2466        data-meganav-desktop-target="professionals"
2467      >
2468        
2469        <details data-nav-desktop-details>
2470          <summary data-href="/collections/professional-1"
2471        
2472          class="
2473            nav-desktop__tier-1-link
2474            nav-desktop__tier-1-link--parent
2475            
2476          "
2477          data-nav-desktop-link
2478          
2479            aria-expanded="false"
2480            aria-controls="nav-tier-2-5"
2481            role="button"
2482          
2483        >
2484          <span data-nav-title>PROFESSIONALS</span>
2485          <span class="icon-down-arrow"></span>
2486        
2487          </summary>
2488        
2489
2490        
2491          
2492            <ul
2493          
2494            id="nav-tier-2-5"
2495            class="
2496              nav-desktop__tier-2
2497              
2498                
2499                  nav-desktop__tier-2--dropdown
2500                
2501              
2502            "
2503            tabindex="-1"
2504            data-nav-desktop-tier-2
2505            data-nav-desktop-submenu
2506            
2507          >
2508            
2509              
2510                
2511                
2512                <li
2513                  class="nav-desktop__tier-2-item"
2514                  
2515                >
2516                  
2517                    <a href="/pages/advanced-registration"
2518                  
2519                    class="
2520                      nav-desktop__tier-2-link
2521                      
2522                    "
2523                    data-nav-desktop-link
2524                    
2525                  >
2526                    <span>Professional Account Registration</span>
2527                    
2528                  
2529                    </a>
2530                  
2531
2532                  
2533                </li>
2534              
2535                
2536                
2537                <li
2538                  class="nav-desktop__tier-2-item"
2539                  
2540                >
2541                  
2542                    <a href="/pages/professional-zoom-webinars"
2543                  
2544                    class="
2545                      nav-desktop__tier-2-link
2546                      
2547                    "
2548                    data-nav-desktop-link
2549                    
2550                  >
2551                    <span>Professional Webinars</span>
2552                    
2553                  
2554                    </a>
2555                  
2556
2557                  
2558                </li>
2559              
2560                
2561                
2562                <li
2563                  class="nav-desktop__tier-2-item"
2564                  
2565                >
2566                  
2567                    <a href="/pages/premium-peptide-programs"
2568                  
2569                    class="
2570                      nav-desktop__tier-2-link
2571                      
2572                    "
2573                    data-nav-desktop-link
2574                    
2575                  >
2576                    <span>Premium Peptide Programs</span>
2577                    
2578                  
2579                    </a>
2580                  
2581
2582                  
2583                </li>
2584              
2585                
2586                
2587                <li
2588                  class="nav-desktop__tier-2-item"
2589                  
2590                >
2591                  
2592                    <a href="/pages/professional-spicule-treatments"
2593                  
2594                    class="
2595                      nav-desktop__tier-2-link
2596                      
2597                    "
2598                    data-nav-desktop-link
2599                    
2600                  >
2601                    <span>Professional - Spicule Treatments</span>
2602                    
2603                  
2604                    </a>
2605                  
2606
2607                  
2608                </li>
2609              
2610                
2611                
2612                <li
2613                  class="nav-desktop__tier-2-item"
2614                  data-nav-desktop-parent
2615                >
2616                  
2617                    <details data-nav-desktop-details>
2618                      <summary data-href="/#"
2619                  
2620                    class="
2621                      nav-desktop__tier-2-link
2622                      nav-desktop__tier-2-link--parent
2623                    "
2624                    data-nav-desktop-link
2625                    
2626                      aria-expanded="false"
2627                      aria-controls="nav-tier-3-5"
2628                      role="button"
2629                    
2630                  >
2631                    <span>Professional Skincare</span>
2632                    <span class="nav-desktop__tier-2-link-icon icon-down-arrow"></span>
2633                  
2634                    </summary>
2635                  
2636
2637                  
2638                    <ul
2639                      id="nav-tier-3-5"
2640                      class="nav-desktop__tier-3"
2641                      tabindex="-1"
2642                      data-nav-desktop-tier-3
2643                      data-nav-desktop-submenu
2644                    >
2645                      
2646                        <li class="nav-desktop__tier-3-item">
2647                          <a
2648                            href="/collections/pro-medical-grade-skincare"
2649                            class="nav-desktop__tier-3-link"
2650                          >
2651                            <span>Medical-Grade Skincare</span>
2652                          </a>
2653                        </li>
2654                      
2655                        <li class="nav-desktop__tier-3-item">
2656                          <a
2657                            href="/collections/clinical-serums-treatments"
2658                            class="nav-desktop__tier-3-link"
2659                          >
2660                            <span>Clinical Serums &amp; Treatments</span>
2661                          </a>
2662                        </li>
2663                      
2664                        <li class="nav-desktop__tier-3-item">
2665                          <a
2666                            href="/collections/backbar-essentials"
2667                            class="nav-desktop__tier-3-link"
2668                          >
2669                            <span>BackBar Essentials</span>
2670                          </a>
2671                        </li>
2672                      
2673                    </ul>
2674                    </details>
2675                  
2676                </li>
2677              
2678                
2679                
2680                <li
2681                  class="nav-desktop__tier-2-item"
2682                  data-nav-desktop-parent
2683                >
2684                  
2685                    <details data-nav-desktop-details>
2686                      <summary data-href="/collections/pro-hair"
2687                  
2688                    class="
2689                      nav-desktop__tier-2-link
2690                      nav-desktop__tier-2-link--parent
2691                    "
2692                    data-nav-desktop-link
2693                    
2694                      aria-expanded="false"
2695                      aria-controls="nav-tier-3-6"
2696                      role="button"
2697                    
2698                  >
2699                    <span>Professional Hair &amp; Scalp</span>
2700                    <span class="nav-desktop__tier-2-link-icon icon-down-arrow"></span>
2701                  
2702                    </summary>
2703                  
2704
2705                  
2706                    <ul
2707                      id="nav-tier-3-6"
2708                      class="nav-desktop__tier-3"
2709                      tabindex="-1"
2710                      data-nav-desktop-tier-3
2711                      data-nav-desktop-submenu
2712                    >
2713                      
2714                        <li class="nav-desktop__tier-3-item">
2715                          <a
2716                            href="/collections/pro-medical-grade-haircare"
2717                            class="nav-desktop__tier-3-link"
2718                          >
2719                            <span>Medical-Grade Haircare</span>
2720                          </a>
2721                        </li>
2722                      
2723                        <li class="nav-desktop__tier-3-item">
2724                          <a
2725                            href="/"
2726                            class="nav-desktop__tier-3-link"
2727                          >
2728                            <span>Professional Package</span>
2729                          </a>
2730                        </li>
2731                      
2732                    </ul>
2733                    </details>
2734                  
2735                </li>
2736              
2737                
2738                
2739                <li
2740                  class="nav-desktop__tier-2-item"
2741                  data-nav-desktop-parent
2742                >
2743                  
2744                    <details data-nav-desktop-details>
2745                      <summary data-href="/collections/pro-devices"
2746                  
2747                    class="
2748                      nav-desktop__tier-2-link
2749                      nav-desktop__tier-2-link--parent
2750                    "
2751                    data-nav-desktop-link
2752                    
2753                      aria-expanded="false"
2754                      aria-controls="nav-tier-3-7"
2755                      role="button"
2756                    
2757                  >
2758                    <span>Professional Devices</span>
2759                    <span class="nav-desktop__tier-2-link-icon icon-down-arrow"></span>
2760                  
2761                    </summary>
2762                  
2763
2764                  
2765                    <ul
2766                      id="nav-tier-3-7"
2767                      class="nav-desktop__tier-3"
2768                      tabindex="-1"
2769                      data-nav-desktop-tier-3
2770                      data-nav-desktop-submenu
2771                    >
2772                      
2773                        <li class="nav-desktop__tier-3-item">
2774                          <a
2775                            href="/collections/pro-skincare-devices"
2776                            class="nav-desktop__tier-3-link"
2777                          >
2778                            <span>Skincare Devices</span>
2779                          </a>
2780                        </li>
2781                      
2782                        <li class="nav-desktop__tier-3-item">
2783                          <a
2784                            href="/collections/pro-microneedling-invasive-devices"
2785                            class="nav-desktop__tier-3-link"
2786                          >
2787                            <span>Microneedling &amp; Invasive Devices</span>
2788                          </a>
2789                        </li>
2790                      
2791                        <li class="nav-desktop__tier-3-item">
2792                          <a
2793                            href="/collections/pro-needle-free-non-invasive-devices"
2794                            class="nav-desktop__tier-3-link"
2795                          >
2796                            <span>Needle-Free &amp; Non-Invasive Devices</span>
2797                          </a>
2798                        </li>
2799                      
2800                        <li class="nav-desktop__tier-3-item">
2801                          <a
2802                            href="/collections/pro-portable-devices"
2803                            class="nav-desktop__tier-3-link"
2804                          >
2805                            <span>Portable Devices</span>
2806                          </a>
2807                        </li>
2808                      
2809                        <li class="nav-desktop__tier-3-item">
2810                          <a
2811                            href="/collections/pro-haircare-devices"
2812                            class="nav-desktop__tier-3-link"
2813                          >
2814                            <span>Haircare Devices</span>
2815                          </a>
2816                        </li>
2817                      
2818                    </ul>
2819                    </details>
2820                  
2821                </li>
2822              
2823                
2824                
2825                <li
2826                  class="nav-desktop__tier-2-item"
2827                  data-nav-desktop-parent
2828                >
2829                  
2830                    <details data-nav-desktop-details>
2831                      <summary data-href="/pages/new-browse-featured-articles"
2832                  
2833                    class="
2834                      nav-desktop__tier-2-link
2835                      nav-desktop__tier-2-link--parent
2836                    "
2837                    data-nav-desktop-link
2838                    
2839                      aria-expanded="false"
2840                      aria-controls="nav-tier-3-8"
2841                      role="button"
2842                    
2843                  >
2844                    <span>Training &amp; Protocols</span>
2845                    <span class="nav-desktop__tier-2-link-icon icon-down-arrow"></span>
2846                  
2847                    </summary>
2848                  
2849
2850                  
2851                    <ul
2852                      id="nav-tier-3-8"
2853                      class="nav-desktop__tier-3"
2854                      tabindex="-1"
2855                      data-nav-desktop-tier-3
2856                      data-nav-desktop-submenu
2857                    >
2858                      
2859                        <li class="nav-desktop__tier-3-item">
2860                          <a
2861                            href="/pages/professional-product-videos"
2862                            class="nav-desktop__tier-3-link"
2863                          >
2864                            <span>Product Training Videos</span>
2865                          </a>
2866                        </li>
2867                      
2868                        <li class="nav-desktop__tier-3-item">
2869                          <a
2870                            href="/pages/new-browse-featured-articles"
2871                            class="nav-desktop__tier-3-link"
2872                          >
2873                            <span>Training Documents &amp; Articles</span>
2874                          </a>
2875                        </li>
2876                      
2877                        <li class="nav-desktop__tier-3-item">
2878                          <a
2879                            href="/pages/professional-product-protocols"
2880                            class="nav-desktop__tier-3-link"
2881                          >
2882                            <span>Protocols</span>
2883                          </a>
2884                        </li>
2885                      
2886                    </ul>
2887                    </details>
2888                  
2889                </li>
2890              
2891                
2892                
2893                <li
2894                  class="nav-desktop__tier-2-item"
2895                  
2896                >
2897                  
2898                    <a href="https://heyzine.com/flip-book/2051db2b60.html#page/1"
2899                  
2900                    class="
2901                      nav-desktop__tier-2-link
2902                      
2903                    "
2904                    data-nav-desktop-link
2905                    
2906                  >
2907                    <span>Catalogs</span>
2908                    
2909                  
2910                    </a>
2911                  
2912
2913                  
2914                </li>
2915              
2916                
2917                
2918                <li
2919                  class="nav-desktop__tier-2-item"
2920                  
2921                >
2922                  
2923                    <a href="/collections/professional-bundle"
2924                  
2925                    class="
2926                      nav-desktop__tier-2-link
2927                      
2928                    "
2929                    data-nav-desktop-link
2930                    
2931                  >
2932                    <span>Professional Bundles</span>
2933                    
2934                  
2935                    </a>
2936                  
2937
2938                  
2939                </li>
2940              
2941                
2942                
2943                <li
2944                  class="nav-desktop__tier-2-item"
2945                  
2946                >
2947                  
2948                    <a href="/collections/pro-sale-items"
2949                  
2950                    class="
2951                      nav-desktop__tier-2-link
2952                      
2953                    "
2954                    data-nav-desktop-link
2955                    
2956                  >
2957                    <span>Professional Sale</span>
2958                    
2959                  
2960                    </a>
2961                  
2962
2963                  
2964                </li>
2965              
2966            
2967          
2968            </ul>
2969          
2970        </details>
2971        
2972      </li>
2973    
2974      
2975      
2976
2977      <li
2978        class="
2979          nav-desktop__tier-1-item
2980          
2981        "
2982        
2983        data-meganav-desktop-target="clearance"
2984      >
2985        
2986          <a href="/collections/clearance"
2987        
2988          class="
2989            nav-desktop__tier-1-link
2990            
2991            
2992          "
2993          data-nav-desktop-link
2994          
2995        >
2996          <span data-nav-title>CLEARANCE</span>
2997          
2998        
2999          </a>
3000        
3001
3002        
3003      </li>
3004    
3005      
3006      
3007
3008      <li
3009        class="
3010          nav-desktop__tier-1-item
3011          
3012            
3013              nav-desktop__tier-1-item--dropdown-parent
3014            
3015          
3016        "
3017        data-nav-desktop-parent
3018        data-meganav-desktop-target="about-us"
3019      >
3020        
3021        <details data-nav-desktop-details>
3022          <summary data-href="/#"
3023        
3024          class="
3025            nav-desktop__tier-1-link
3026            nav-desktop__tier-1-link--parent
3027            
3028          "
3029          data-nav-desktop-link
3030          
3031            aria-expanded="false"
3032            aria-controls="nav-tier-2-7"
3033            role="button"
3034          
3035        >
3036          <span data-nav-title>ABOUT US</span>
3037          <span class="icon-down-arrow"></span>
3038        
3039          </summary>
3040        
3041
3042        
3043          
3044            <ul
3045          
3046            id="nav-tier-2-7"
3047            class="
3048              nav-desktop__tier-2
3049              
3050                
3051                  nav-desktop__tier-2--dropdown
3052                
3053              
3054            "
3055            tabindex="-1"
3056            data-nav-desktop-tier-2
3057            data-nav-desktop-submenu
3058            
3059          >
3060            
3061              
3062                
3063                
3064                <li
3065                  class="nav-desktop__tier-2-item"
3066                  
3067                >
3068                  
3069                    <a href="https://dermafirmusa.com/pages/our-story"
3070                  
3071                    class="
3072                      nav-desktop__tier-2-link
3073                      
3074                    "
3075                    data-nav-desktop-link
3076                    
3077                  >
3078                    <span>Our Story</span>
3079                    
3080                  
3081                    </a>
3082                  
3083
3084                  
3085                </li>
3086              
3087                
3088                
3089                <li
3090                  class="nav-desktop__tier-2-item"
3091                  
3092                >
3093                  
3094                    <a href="/blogs/blog"
3095                  
3096                    class="
3097                      nav-desktop__tier-2-link
3098                      
3099                    "
3100                    data-nav-desktop-link
3101                    
3102                  >
3103                    <span>Blog &amp; Skincare Tips</span>
3104                    
3105                  
3106                    </a>
3107                  
3108
3109                  
3110                </li>
3111              
3112                
3113                
3114                <li
3115                  class="nav-desktop__tier-2-item"
3116                  
3117                >
3118                  
3119                    <a href="/pages/tradeshows"
3120                  
3121                    class="
3122                      nav-desktop__tier-2-link
3123                      
3124                    "
3125                    data-nav-desktop-link
3126                    
3127                  >
3128                    <span>Events &amp; Tradeshows</span>
3129                    
3130                  
3131                    </a>
3132                  
3133
3134                  
3135                </li>
3136              
3137                
3138                
3139                <li
3140                  class="nav-desktop__tier-2-item"
3141                  
3142                >
3143                  
3144                    <a href="/pages/new-browse-featured-articles"
3145                  
3146                    class="
3147                      nav-desktop__tier-2-link
3148                      
3149                    "
3150                    data-nav-desktop-link
3151                    
3152                  >
3153                    <span>Media Mentions</span>
3154                    
3155                  
3156                    </a>
3157                  
3158
3159                  
3160                </li>
3161              
3162                
3163                
3164                <li
3165                  class="nav-desktop__tier-2-item"
3166                  
3167                >
3168                  
3169                    <a href="/pages/press-events"
3170                  
3171                    class="
3172                      nav-desktop__tier-2-link
3173                      
3174                    "
3175                    data-nav-desktop-link
3176                    
3177                  >
3178                    <span>Press &amp; Events</span>
3179                    
3180                  
3181                    </a>
3182                  
3183
3184                  
3185                </li>
3186              
3187                
3188                
3189                <li
3190                  class="nav-desktop__tier-2-item"
3191                  
3192                >
3193                  
3194                    <a href="/pages/press-events"
3195                  
3196                    class="
3197                      nav-desktop__tier-2-link
3198                      
3199                    "
3200                    data-nav-desktop-link
3201                    
3202                  >
3203                    <span>Press Releases</span>
3204                    
3205                  
3206                    </a>
3207                  
3208
3209                  
3210                </li>
3211              
3212            
3213          
3214            </ul>
3215          
3216        </details>
3217        
3218      </li>
3219    
3220      
3221      
3222
3223      <li
3224        class="
3225          nav-desktop__tier-1-item
3226          
3227            
3228              nav-desktop__tier-1-item--dropdown-parent
3229            
3230          
3231        "
3232        data-nav-desktop-parent
3233        data-meganav-desktop-target="contact-support"
3234      >
3235        
3236        <details data-nav-desktop-details>
3237          <summary data-href="/#"
3238        
3239          class="
3240            nav-desktop__tier-1-link
3241            nav-desktop__tier-1-link--parent
3242            
3243          "
3244          data-nav-desktop-link
3245          
3246            aria-expanded="false"
3247            aria-controls="nav-tier-2-8"
3248            role="button"
3249          
3250        >
3251          <span data-nav-title>CONTACT &amp; SUPPORT</span>
3252          <span class="icon-down-arrow"></span>
3253        
3254          </summary>
3255        
3256
3257        
3258          
3259            <ul
3260          
3261            id="nav-tier-2-8"
3262            class="
3263              nav-desktop__tier-2
3264              
3265                
3266                  nav-desktop__tier-2--dropdown
3267                
3268              
3269            "
3270            tabindex="-1"
3271            data-nav-desktop-tier-2
3272            data-nav-desktop-submenu
3273            
3274          >
3275            
3276              
3277                
3278                
3279                <li
3280                  class="nav-desktop__tier-2-item"
3281                  
3282                >
3283                  
3284                    <a href="/pages/contact-us"
3285                  
3286                    class="
3287                      nav-desktop__tier-2-link
3288                      
3289                    "
3290                    data-nav-desktop-link
3291                    
3292                  >
3293                    <span>Contact Us</span>
3294                    
3295                  
3296                    </a>
3297                  
3298
3299                  
3300                </li>
3301              
3302                
3303                
3304                <li
3305                  class="nav-desktop__tier-2-item"
3306                  
3307                >
3308                  
3309                    <a href="https://dermafirmusa.com/pages/affiliate-marketing-information"
3310                  
3311                    class="
3312                      nav-desktop__tier-2-link
3313                      
3314                    "
3315                    data-nav-desktop-link
3316                    
3317                  >
3318                    <span>Affiliate Program</span>
3319                    
3320                  
3321                    </a>
3322                  
3323
3324                  
3325                </li>
3326              
3327                
3328                
3329                <li
3330                  class="nav-desktop__tier-2-item"
3331                  
3332                >
3333                  
3334                    <a href="/pages/testimonials-1"
3335                  
3336                    class="
3337                      nav-desktop__tier-2-link
3338                      
3339                    "
3340                    data-nav-desktop-link
3341                    
3342                  >
3343                    <span>Testimonials</span>
3344                    
3345                  
3346                    </a>
3347                  
3348
3349                  
3350                </li>
3351              
3352                
3353                
3354                <li
3355                  class="nav-desktop__tier-2-item"
3356                  data-nav-desktop-parent
3357                >
3358                  
3359                    <details data-nav-desktop-details>
3360                      <summary data-href="/policies/terms-of-service"
3361                  
3362                    class="
3363                      nav-desktop__tier-2-link
3364                      nav-desktop__tier-2-link--parent
3365                    "
3366                    data-nav-desktop-link
3367                    
3368                      aria-expanded="false"
3369                      aria-controls="nav-tier-3-4"
3370                      role="button"
3371                    
3372                  >
3373                    <span>Policies</span>
3374                    <span class="nav-desktop__tier-2-link-icon icon-down-arrow"></span>
3375                  
3376                    </summary>
3377                  
3378
3379                  
3380                    <ul
3381                      id="nav-tier-3-4"
3382                      class="nav-desktop__tier-3"
3383                      tabindex="-1"
3384                      data-nav-desktop-tier-3
3385                      data-nav-desktop-submenu
3386                    >
3387                      
3388                        <li class="nav-desktop__tier-3-item">
3389                          <a
3390                            href="/policies/privacy-policy"
3391                            class="nav-desktop__tier-3-link"
3392                          >
3393                            <span>Privacy Policy</span>
3394                          </a>
3395                        </li>
3396                      
3397                        <li class="nav-desktop__tier-3-item">
3398                          <a
3399                            href="/policies/terms-of-service"
3400                            class="nav-desktop__tier-3-link"
3401                          >
3402                            <span>Terms of Service</span>
3403                          </a>
3404                        </li>
3405                      
3406                        <li class="nav-desktop__tier-3-item">
3407                          <a
3408                            href="/pages/legal-notice"
3409                            class="nav-desktop__tier-3-link"
3410                          >
3411                            <span>Legal Notice</span>
3412                          </a>
3413                        </li>
3414                      
3415                        <li class="nav-desktop__tier-3-item">
3416                          <a
3417                            href="/policies/refund-policy"
3418                            class="nav-desktop__tier-3-link"
3419                          >
3420                            <span>Return &amp; Refund Policy</span>
3421                          </a>
3422                        </li>
3423                      
3424                        <li class="nav-desktop__tier-3-item">
3425                          <a
3426                            href="/policies/shipping-policy"
3427                            class="nav-desktop__tier-3-link"
3428                          >
3429                            <span>Shipping Policy</span>
3430                          </a>
3431                        </li>
3432                      
3433                        <li class="nav-desktop__tier-3-item">
3434                          <a
3435                            href="/policies/subscription-policy"
3436                            class="nav-desktop__tier-3-link"
3437                          >
3438                            <span>Cancellation Policy</span>
3439                          </a>
3440                        </li>
3441                      
3442                        <li class="nav-desktop__tier-3-item">
3443                          <a
3444                            href="/policies/contact-information"
3445                            class="nav-desktop__tier-3-link"
3446                          >
3447                            <span>Contact Information</span>
3448                          </a>
3449                        </li>
3450                      
3451                    </ul>
3452                    </details>
3453                  
3454                </li>
3455              
3456                
3457                
3458                <li
3459                  class="nav-desktop__tier-2-item"
3460                  
3461                >
3462                  
3463                    <a href="/pages/how-to-apply-promotion-discount-code"
3464                  
3465                    class="
3466                      nav-desktop__tier-2-link
3467                      
3468                    "
3469                    data-nav-desktop-link
3470                    
3471                  >
3472                    <span>How to Apply Promotion Discount Code</span>
3473                    
3474                  
3475                    </a>
3476                  
3477
3478                  
3479                </li>
3480              
3481                
3482                
3483                <li
3484                  class="nav-desktop__tier-2-item"
3485                  
3486                >
3487                  
3488                    <a href="/pages/troubleshooting-checkout-and-login-issues"
3489                  
3490                    class="
3491                      nav-desktop__tier-2-link
3492                      
3493                    "
3494                    data-nav-desktop-link
3495                    
3496                  >
3497                    <span>Troubleshooting Pricing, Checkout, and Login Issues</span>
3498                    
3499                  
3500                    </a>
3501                  
3502
3503                  
3504                </li>
3505              
3506            
3507          
3508            </ul>
3509          
3510        </details>
3511        
3512      </li>
3513    
3514  </ul>
3515</nav>
3516
3517        
3518              
3519          
3520
3521<nav
3522  class="nav-desktop "
3523  data-nav
3524  data-nav-desktop
3525  aria-label="Translation missing: en.navigation.header.main_nav"
3526>
3527  <template data-nav-parent-template>
3528    <li
3529      class="
3530        nav-desktop__tier-1-item
3531        nav-desktop__tier-1-item--widemenu-parent
3532      "
3533      data-nav-desktop-parent
3534    >
3535      <details data-nav-desktop-details>
3536        <summary
3537          data-href
3538          class="
3539            nav-desktop__tier-1-link
3540            nav-desktop__tier-1-link--parent
3541          "
3542          data-nav-desktop-link
3543          aria-expanded="false"
3544          
3545          aria-controls="nav-tier-2-"
3546          role="button"
3547        >
3548          <span data-nav-title></span>
3549          <span class="icon-down-arrow"></span>
3550        </summary>
3551        <div
3552          class="
3553            nav-desktop__tier-2
3554            nav-desktop__tier-2--full-width-menu
3555          "
3556          tabindex="-1"
3557          data-nav-desktop-tier-2
3558          data-nav-desktop-submenu
3559          data-nav-desktop-full-width-menu
3560          data-meganav-target-container
3561          >
3562      </details>
3563    </li>
3564  </template>
3565  <ul
3566    class="nav-desktop__tier-1"
3567    data-nav-desktop-tier-1
3568  >
3569    
3570  </ul>
3571</nav>
3572
3573        
3574            </div>
3575
3576            
3577          
3578            <div class="search-container">
3579              
3580
3581
3582
3583<div class="search-form-container">
3584  <form
3585    class="
3586      search-form
3587      search-form--header
3588    "
3589    action="/search"
3590    data-autocomplete-true
3591  >
3592    <div class="search-form__input-wrapper">
3593      <input
3594        class="search-form__input"
3595        type="text"
3596        name="q"
3597        placeholder="Search..."
3598        aria-label="Search..."
3599        value=""
3600        autocorrect="off"
3601        autocomplete="off"
3602        autocapitalize="off"
3603        spellcheck="false"
3604        data-search-input
3605      >
3606
3607      
3608
3609      <button
3610        class="
3611          search-form__submit-button
3612          global-button
3613        "
3614        type="submit"
3615        aria-label="Search"
3616      >
3617        <span class="icon-search"></span>
3618      </button>
3619    </div>
3620
3621    
3622      <div
3623        class="predictive-search"
3624        data-predictive-search
3625        data-loading="false"
3626      >
3627
3628<svg
3629  class="loading-icon predictive-search__loading-state-spinner"
3630  width="24"
3631  height="24"
3632  viewBox="0 0 24 24"
3633  xmlns="http://www.w3.org/2000/svg"
3634  
3635>
3636  <path d="M12,1A11,11,0,1,0,23,12,11,11,0,0,0,12,1Zm0,19a8,8,0,1,1,8-8A8,8,0,0,1,12,20Z"/>
3637  <path d="M10.14,1.16a11,11,0,0,0-9,8.92A1.59,1.59,0,0,0,2.46,12,1.52,1.52,0,0,0,4.11,10.7a8,8,0,0,1,6.66-6.61A1.42,1.42,0,0,0,12,2.69h0A1.57,1.57,0,0,0,10.14,1.16Z"/>
3638</svg>
3639<div class="predictive-search__results" data-predictive-search-results></div>
3640      </div>
3641    
3642  </form>
3643
3644  
3645</div>
3646
3647
3648              <div class="search-link">
3649                <a
3650                  class="
3651                    icon-search
3652                    dropdown_link
3653                  "
3654                  href="/search"
3655                  title="Search"
3656                  data-dropdown-rel="search"
3657                >
3658                </a>
3659              </div>
3660            </div>
3661          
3662        
3663          
3664        
3665      </div>
3666    </div>
3667  </div>
3668</header>
3669
3670
3671<script>
3672  (() => {
3673    const header = document.querySelector('[data-header-feature-image="true"]');
3674    if (header) {
3675      header.classList.add('feature_image');
3676    }
3677
3678    const headerContent = document.querySelector('[data-header-is-absolute="true"]');
3679    if (header) {
3680      header.classList.add('is-absolute');
3681    }
3682  })();
3683</script>
3683
3684
3685<style>
3686  div.header__logo,
3687  div.header__logo img,
3688  div.header__logo span,
3689  .sticky_nav .menu-position--block .header__logo {
3690    max-width: 105px;
3691  }
3692</style>
3693
3694</div><div id="shopify-section-sections--23927268901110__mega_menu_1" class="shopify-section shopify-section-group-header-group shopify-section--mega-menu">
3695<script
3696  type="application/json"
3697  data-section-type="mega-menu-1"
3698  data-section-id="sections--23927268901110__mega_menu_1"
3699>
3700</script>
3700
3701
3702
3703
3704
3705</div>
3706<!-- END sections: header-group -->
3707    </div>
3708
3709    <div style="--background-color: #ffffff">
3710      
3711
3712
3713    </div>
3714
3715    <div class="section-wrapper">
3716      
3717<!--GEM_HEADER-->
3718
3719
3720<link rel="stylesheet" type="text/css" href="https://assets.gemcommerce.com/v6/libs/css/fontawesome-4.6.3.1.min.css" class="gf-style">
3721<link data-instant-track rel="stylesheet" type="text/css" href="https://assets.gemcommerce.com/v6/files/vendor.css?refresh=1" class="gf-style" />
3722<link data-instant-track rel="stylesheet" type="text/css" href="//dermafirmusa.com/cdn/shop/t/90/assets/gem-page-123528544502.css?v=135938702956060705391790353082" class="gf_page_style">
3723<link data-instant-track class="gf_fonts" data-fonts="Poppins" href="//fonts.googleapis.com/css2?family=Poppins:ital,wght@0,100;0,200;0,300;0,400;0,500;0,600;0,700;0,800;0,900;1,100;1,200;1,300;1,400;1,500;1,600;1,700;1,800;1,900" rel="stylesheet" type="text/css" />
3724<link data-instant-track class="gf_fonts" data-fonts="Lato" href="//fonts.googleapis.com/css2?family=Lato:ital,wght@0,100;0,200;0,300;0,400;0,500;0,600;0,700;0,800;0,900;1,100;1,200;1,300;1,400;1,500;1,600;1,700;1,800;1,900" rel="stylesheet" type="text/css" />
3725<!--GEM_HEADER_END-->
3726<!--Gem_Page_Main_Editor--><div class="clearfix"></div><div class="gryffeditor"><div data-label="Row" data-key="row" data-atomgroup="row" id="r-1758856755748" class="gf_row" data-icon="gpicon-row" data-id="1758856755748"><div class="gf_column gf_col-lg-12 gf_col-md-12 gf_col-sm-12 gf_col-xs-12" id="c-1758829739433" data-id="1758829739433"><div data-label="Heading" data-key="heading" data-atomgroup="element" id="e-1758856755739" class="element-wrap" data-icon="gpicon-heading" data-ver="2" data-id="1758856755739"><div class="elm text-edit gf-elm-center gf-elm-center-lg gf-elm-center-md gf-elm-center-sm gf-elm-center-xs" data-gemlang="en" spellcheck="false" aria-label="To enrich screen reader interactions, please activate Accessibility in Grammarly extension settings" data-exc=""><h1 class="gf_gs-text-heading-2">Troubleshooting Checkout & Login Issues</h1></div><grammarly-extension data-grammarly-shadow-root="true" style="position: absolute; top: 0px; left: 0px; pointer-events: none; z-index: auto; --rem: 16;" class="dnXmp"></grammarly-extension><grammarly-extension data-grammarly-shadow-root="true" style="position: absolute; top: 0px; left: 0px; pointer-events: none; z-index: auto; --rem: 16;" class="dnXmp"></grammarly-extension><grammarly-extension data-grammarly-shadow-root="true" style="position: absolute; top: 0px; left: 0px; pointer-events: none; z-index: auto; --rem: 16;" class="dnXmp"></grammarly-extension><grammarly-extension data-grammarly-shadow-root="true" style="position: absolute; top: 0px; left: 0px; pointer-events: none; z-index: auto; --rem: 16;" class="dnXmp"></grammarly-extension><grammarly-extension data-grammarly-shadow-root="true" style="position: absolute; top: 0px; left: 0px; pointer-events: none; z-index: auto; --rem: 16;" class="dnXmp"></grammarly-extension><grammarly-extension data-grammarly-shadow-root="true" style="position: absolute; top: 0px; left: 0px; pointer-events: none; z-index: auto; --rem: 16;" class="dnXmp"></grammarly-extension></div></div></div><!--gfsplit--><div data-label="Row" data-key="row" data-atomgroup="row" id="r-1758830922038" class="gf_row" data-icon="gpicon-row" data-id="1758830922038"><div class="gf_column gf_col-lg-12 gf_col-md-12 gf_col-sm-12 gf_col-xs-12" id="c-1758830827545" data-id="1758830827545"><div data-label="Row" data-key="row" data-atomgroup="row" id="r-1758856452801" class="gf_row" data-icon="gpicon-row" data-id="1758856452801"><div class="gf_column gf_col-lg-12 gf_col-md-12 gf_col-sm-12 gf_col-xs-12" id="c-1758856452719" data-id="1758856452719"><div data-label="Text Block" data-key="text-block" data-atomgroup="element" id="e-1758856457557" class="element-wrap" data-icon="gpicon-textblock" data-ver="1" data-id="1758856457557"><div class="elm text-edit gf-elm-left gf_gs-text-paragraph-1 gf-elm-center-lg gf-elm-center-md gf-elm-center-sm gf-elm-center-xs" data-gemlang="en" spellcheck="false" aria-label="To enrich screen reader interactions, please activate Accessibility in Grammarly extension settings" data-exc=""><p><span style="color: inherit; font-family: inherit; font-size: inherit; text-align: inherit; letter-spacing: 0px;">This page provides quick self-help steps to fix common issues — no tech experience required.&nbsp;&nbsp;</span></p></div><grammarly-extension data-grammarly-shadow-root="true" style="position: absolute; top: 0px; left: 0px; pointer-events: none; z-index: auto; --rem: 16;" class="dnXmp"></grammarly-extension><grammarly-extension data-grammarly-shadow-root="true" style="position: absolute; top: 0px; left: 0px; pointer-events: none; z-index: auto; --rem: 16;" class="dnXmp"></grammarly-extension><grammarly-extension data-grammarly-shadow-root="true" style="position: absolute; top: 0px; left: 0px; pointer-events: none; z-index: auto; --rem: 16;" class="dnXmp"></grammarly-extension><grammarly-extension data-grammarly-shadow-root="true" style="position: absolute; top: 0px; left: 0px; pointer-events: none; z-index: auto; --rem: 16;" class="dnXmp"></grammarly-extension><grammarly-extension data-grammarly-shadow-root="true" style="position: absolute; top: 0px; left: 0px; pointer-events: none; z-index: auto; --rem: 16;" class="dnXmp"></grammarly-extension><grammarly-extension data-grammarly-shadow-root="true" style="position: absolute; top: 0px; left: 0px; pointer-events: none; z-index: auto; --rem: 16;" class="dnXmp"></grammarly-extension></div></div></div><grammarly-extension-vbars data-grammarly-shadow-root="true" style="display: contents; --rem: 16;" class="dnXmp"></grammarly-extension-vbars><grammarly-extension-vbars data-grammarly-shadow-root="true" style="display: contents; --rem: 16;" class="dnXmp"></grammarly-extension-vbars><grammarly-extension-vbars data-grammarly-shadow-root="true" style="display: contents; --rem: 16;" class="dnXmp"></grammarly-extension-vbars></div></div><!--gfsplit--><div data-label="Row" data-key="row" data-atomgroup="row" id="r-1759938274092" class="gf_row" data-icon="gpicon-row" data-id="1759938274092"><div class="gf_column gf_col-lg-12 gf_col-md-12 gf_col-sm-12 gf_col-xs-12" id="c-1759938274104" data-id="1759938274104"><div data-label="Separator" data-key="separator" data-atomgroup="element" id="e-1759938285619" class="element-wrap" data-icon="gpicon-separator" data-ver="1.0" data-id="1759938285619"><div class="elm gf-elm-center gf-elm-center-lg gf-elm-center-md gf-elm-center-sm gf-elm-center-xs" data-align="left" data-exc=""><hr class="gf_separator"></div></div><div data-label="Row" data-key="row" data-atomgroup="row" id="r-1759938343811" class="gf_row" data-icon="gpicon-row" data-id="1759938343811" data-layout-lg="4+8" data-extraclass="" data-layout-md="" data-layout-sm="4+8" data-layout-xs="12+12"><div class="gf_column gf_col-lg-4 gf_col-sm-4 gf_col-xs-12 gf_col-md-" id="c-1759938343761" data-id="1759938343761"><div data-label="Image" data-key="image" data-atomgroup="element" id="e-1759938356241" class="element-wrap" data-icon="gpicon-image" data-ver="1.0" data-id="1759938356241" data-resolution="3000x3000"><div class="elm gf-elm-center gf_elm-left-xs gf-elm-center-lg gf-elm-center-sm gf-elm-center-xs gf-elm-right-md" data-exc=""><img src="https://ucarecdn.com/f1d3bb36-20a7-4061-866f-189ed91fda64/-/format/auto/-/preview/3000x3000/-/quality/lighter/1.png" alt="" class="gf_image" data-gemlang="en" width="800" height="800" data-width="25%" data-height="auto" title="" natural-width="800" natural-height="800"></div></div></div><div class="gf_column gf_col-lg-8 gf_col-md-8 gf_col-sm-8 gf_col-xs-12" id="c-1759938347961" data-id="1759938347961"><div data-label="Heading" data-key="heading" data-atomgroup="element" id="e-1759938402472" class="element-wrap" data-icon="gpicon-heading" data-ver="2" data-id="1759938402472"><grammarly-extension data-grammarly-shadow-root="true" style="position: absolute; top: 0px; left: 0px; pointer-events: none; --rem: 16;" class="dnXmp"></grammarly-extension><grammarly-extension data-grammarly-shadow-root="true" style="position: absolute; top: 0px; left: 0px; pointer-events: none; --rem: 16;" class="dnXmp"></grammarly-extension><div class="elm text-edit gf-elm-center gf-elm-left-lg gf-elm-left-sm gf-elm-left-xs gf-elm-left-md" data-gemlang="en" spellcheck="false" aria-label="To enrich screen reader interactions, please activate Accessibility in Grammarly extension settings" data-exc=""><h2 class="gf_gs-text-heading-2">How to Fix Incorrect Professional Pricing During Checkout: Log Out and Start a New Session</h2></div><grammarly-extension data-grammarly-shadow-root="true" style="position: absolute; top: 0px; left: 0px; pointer-events: none; z-index: auto; --rem: 16;" class="dnXmp"></grammarly-extension><grammarly-extension data-grammarly-shadow-root="true" style="position: absolute; top: 0px; left: 0px; pointer-events: none; z-index: auto; --rem: 16;" class="dnXmp"></grammarly-extension></div><div data-label="Row" data-key="row" data-atomgroup="row" id="r-1759938668905" class="gf_row" data-icon="gpicon-row" data-id="1759938668905"><div class="gf_column gf_col-lg-12 gf_col-md-12 gf_col-sm-12 gf_col-xs-12" id="c-1759938668799" data-id="1759938668799"><div data-label="Text Block" data-key="text-block" data-atomgroup="element" id="e-1759938679643" class="element-wrap" data-icon="gpicon-textblock" data-ver="1" data-id="1759938679643"><grammarly-extension data-grammarly-shadow-root="true" style="position: absolute; top: 0px; left: 0px; pointer-events: none; --rem: 16;" class="dnXmp"></grammarly-extension><grammarly-extension data-grammarly-shadow-root="true" style="position: absolute; top: 0px; left: 0px; pointer-events: none; --rem: 16;" class="dnXmp"></grammarly-extension><div class="elm text-edit gf-elm-left gf_gs-text-paragraph-1" data-gemlang="en" spellcheck="false" aria-label="To enrich screen reader interactions, please activate Accessibility in Grammarly extension settings"><p>Sometimes, pricing display errors occur when an old login session remains active.</p><p><br></p><p>To resolve this, please follow the short video tutorial below for step-by-step guid
3726ance.</p></div><grammarly-extension data-grammarly-shadow-root="true" style="position: absolute; top: 0px; left: 0px; pointer-events: none; z-index: auto; --rem: 16;" class="dnXmp"></grammarly-extension><grammarly-extension data-grammarly-shadow-root="true" style="position: absolute; top: 0px; left: 0px; pointer-events: none; z-index: auto; --rem: 16;" class="dnXmp"></grammarly-extension></div></div></div><div data-label="Row" data-key="row" data-atomgroup="row" id="r-1761076487374" class="gf_row" data-icon="gpicon-row" data-id="1761076487374"><div class="gf_column gf_col-lg-12 gf_col-md-12 gf_col-sm-12 gf_col-xs-12" id="c-1761076487368" data-id="1761076487368"><div data-label="Youtube" data-key="youtube" data-atomgroup="module" id="m-1761076496751" class="module-wrap" data-icon="gpicon-youtube" data-ver="1" data-id="1761076496751"><div class="module gf_module- " data-url="https://www.youtube.com/watch?v=pgkHeXyEwOk" data-width="" data-height="" data-responsive="1" data-sound="1" data-autoplay="0" data-loop="0" data-controls="1" data-showinfo="" data-modestbranding="0" data-fs="1" data-rel="" data-hd="" data-start="" data-end=""></div><div class="gf_youtube-overlay"></div></div></div></div><grammarly-extension-vbars data-grammarly-shadow-root="true" style="display: contents; --rem: 16;" class="dnXmp"></grammarly-extension-vbars><grammarly-extension-vbars data-grammarly-shadow-root="true" style="display: contents; --rem: 16;" class="dnXmp"></grammarly-extension-vbars></div><grammarly-extension-vbars data-grammarly-shadow-root="true" style="display: contents; --rem: 16;" class="dnXmp"></grammarly-extension-vbars><grammarly-extension-vbars data-grammarly-shadow-root="true" style="display: contents; --rem: 16;" class="dnXmp"></grammarly-extension-vbars></div><div data-label="Row" data-key="row" data-atomgroup="row" id="r-1759938704971" class="gf_row" data-icon="gpicon-row" data-id="1759938704971" data-layout-lg="4+8" data-extraclass="" data-layout-md="" data-layout-sm="4+8" data-layout-xs="12+12"><div class="gf_column gf_col-lg-4 gf_col-sm-4 gf_col-xs-12 gf_col-md-" id="c-1759938343761" data-id="1759938343761"><div data-label="Image" data-key="image" data-atomgroup="element" id="e-1759938704944" class="element-wrap" data-icon="gpicon-image" data-ver="1.0" data-id="1759938704944" data-resolution="3000x3000"><div class="elm gf-elm-center gf_elm-left-xs gf-elm-center-lg gf-elm-center-sm gf-elm-center-xs gf-elm-right-md" data-exc=""><img src="https://ucarecdn.com/44cc59a3-8814-40df-b9a8-85808afd20f9/-/format/auto/-/preview/3000x3000/-/quality/lighter/2.png" alt="" class="gf_image" data-gemlang="en" width="800" height="800" data-width="25%" data-height="auto" title="" natural-width="800" natural-height="800"></div></div></div><div class="gf_column gf_col-lg-8 gf_col-md-8 gf_col-sm-8 gf_col-xs-12" id="c-1759938347961" data-id="1759938347961"><div data-label="Heading" data-key="heading" data-atomgroup="element" id="e-1759938758224" class="element-wrap" data-icon="gpicon-heading" data-ver="2" data-id="1759938758224"><grammarly-extension data-grammarly-shadow-root="true" style="position: absolute; top: 0px; left: 0px; pointer-events: none; --rem: 16;" class="dnXmp"></grammarly-extension><grammarly-extension data-grammarly-shadow-root="true" style="position: absolute; top: 0px; left: 0px; pointer-events: none; --rem: 16;" class="dnXmp"></grammarly-extension><div class="elm text-edit gf-elm-center gf-elm-left-lg gf-elm-left-sm gf-elm-left-xs gf-elm-left-md" data-gemlang="en" spellcheck="false" aria-label="To enrich screen reader interactions, please activate Accessibility in Grammarly extension settings" data-exc=""><h2 class="gf_gs-text-heading-2">Clear Browser Cache and Cookies</h2></div><grammarly-extension data-grammarly-shadow-root="true" style="position: absolute; top: 0px; left: 0px; pointer-events: none; z-index: auto; --rem: 16;" class="dnXmp"></grammarly-extension><grammarly-extension data-grammarly-shadow-root="true" style="position: absolute; top: 0px; left: 0px; pointer-events: none; z-index: auto; --rem: 16;" class="dnXmp"></grammarly-extension><grammarly-extension data-grammarly-shadow-root="true" style="position: absolute; top: 0px; left: 0px; pointer-events: none; z-index: auto; --rem: 16;" class="dnXmp"></grammarly-extension><grammarly-extension data-grammarly-shadow-root="true" style="position: absolute; top: 0px; left: 0px; pointer-events: none; z-index: auto; --rem: 16;" class="dnXmp"></grammarly-extension></div><div data-label="Row" data-key="row" data-atomgroup="row" id="r-1759938758250" class="gf_row" data-icon="gpicon-row" data-id="1759938758250"><div class="gf_column gf_col-lg-12 gf_col-md-12 gf_col-sm-12 gf_col-xs-12" id="c-1759938668799" data-id="1759938668799"><div data-label="Text Block" data-key="text-block" data-atomgroup="element" id="e-1759938758188" 
3726class="element-wrap" data-icon="gpicon-textblock" data-ver="1" data-id="1759938758188"><grammarly-extension data-grammarly-shadow-root="true" style="position: absolute; top: 0px; left: 0px; pointer-events: none; --rem: 16;" class="dnXmp"></grammarly-extension><grammarly-extension data-grammarly-shadow-root="true" style="position: absolute; top: 0px; left: 0px; pointer-events: none; --rem: 16;" class="dnXmp"></grammarly-extension><div class="elm text-edit gf-elm-left gf_gs-text-paragraph-1" data-gemlang="en" spellcheck="false" aria-label="To enrich screen reader interactions, please activate Accessibility in Grammarly extension settings"><p>If you’ve already logged out and logged back in but are still seeing pricing issues after following Step 1 above, your browser may be storing outdated data in its cache.</p><p><br></p><p>When this happens, you might also experience problems applying discounts or viewing updated prices.</p><p><br></p><p>To fix this, please follow our short video tutorial to clear your cache and cookies in Chrome, Safari, or Edge. This will create a fresh browsing session and ensure accurate professional pricing is displayed.</p><p><br></p><p><br></p><p>If you need assistance at any time, please reach out to [email protected] for support.</p></div><grammarly-extension data-grammarly-shadow-root="true" style="position: absolute; top: 0px; left: 0px; pointer-events: none; z-index: auto; --rem: 16;" class="dnXmp"></grammarly-extension><grammarly-extension data-grammarly-shadow-root="true" style="position: absolute; top: 0px; left: 0px; pointer-events: none; z-index: auto; --rem: 16;" class="dnXmp"></grammarly-extension><grammarly-extension data-grammarly-shadow-root="true" style="position: absolute; top: 0px; left: 0px; pointer-events: none; z-index: auto; --rem: 16;" class="dnXmp"></grammarly-extension><grammarly-extension data-grammarly-shadow-root="true" style="position: absolute; top: 0px; left: 0px; pointer-events: none; z-index: auto; --rem: 16;" class="dnXmp"></grammarly-extension><grammarly-extension data-grammarly-shadow-root="true" style="position: absolute; top: 0px; left: 0px; pointer-events: none; z-index: auto; --rem: 16;" class="dnXmp"></grammarly-extension><grammarly-extension data-grammarly-shadow-root="true" style="position: absolute; top: 0px; left: 0px; pointer-events: none; z-index: auto; --rem: 16;" class="dnXmp"></grammarly-extension></div></div></div><grammarly-extension-vbars data-grammarly-shadow-root="true" style="display: contents; --rem: 16;" class="dnXmp"></grammarly-extension-vbars><grammarly-extension-vbars data-grammarly-shadow-root="true" style="display: contents; --rem: 16;" class="dnXmp"></grammarly-extension-vbars><grammarly-extension-vbars data-grammarly-shadow-root="true" style="display: contents; --rem: 16;" class="dnXmp"></grammarly-extension-vbars></div><grammarly-extension-vbars data-grammarly-shadow-root="true" style="display: contents; --rem: 16;" class="dnXmp"></grammarly-extension-vbars><grammarly-extension-vbars data-grammarly-shadow-root="true" style="display: contents; --rem: 16;" class="dnXmp"></grammarly-extension-vbars></div></div></div><!--gfsplit--><div data-label="Separator" data-key="separator" data-atomgroup="element" id="e-1758829996433" class="element-wrap" data-icon="gpicon-separator" data-ver="1.0" data-id="1758829996433"><div class="elm gf-elm-center gf-elm-center-lg gf-elm-center-md gf-elm-center-sm gf-elm-center-xs" data-align="left" data-exc=""><hr class="gf_separator"></div></div><!--gfsplit--><div data-label="Text Block" data-key="text-block" data-atomgroup="element" id="e-1758830922061" class="element-wrap" data-icon="gpicon-textblock" data-ver="1" data-id="1758830922061"><div class="elm text-edit gf-elm-left gf_gs-text-paragraph-1 gf-elm-center-lg gf-elm-center-md gf-elm-center-sm gf-elm-center-xs" data-gemlang="en" spellcheck="false" aria-label="To enrich screen reader interactions, please activate Accessibility in Grammarly extension settings" data-exc=""><p>On Desktop</p></div></div><!--gfsplit--><div data-label="Row" data-key="row" data-atomgroup="row" id="r-1758829758470" class="gf_row" data-icon="gpicon-row" data-id="1758829758470" data-layout-lg="4+4+4" data-extraclass="" data-layout-md="4+4+4" data-layout-sm="12+12+12" data-layout-xs="12+12+12"><div class="gf_column gf_col-lg-4 gf_col-md-4 gf_col-sm-12 gf_col-xs-12" id="c-1758829758531" data-id="1758829758531"><div data-label="Row" data-key="row" data-atomgroup="row" id="r-1758829839241" class="gf_row" data-icon="gpicon-row" data-id="1758829839241"><div class="gf_column gf_col-lg-12 gf_col-md-12 gf_col-sm-12 gf_col-xs-12" id="c-1758829789158" data-id="1758829789158"><div data-label="Text Block" data-key="text-block" data-atomgroup="element" id="e-1758829839307" class="element-wrap" data-icon="gpicon-textblock" data-ver="1" data-id="1758829839307"><grammarly-extension data-grammarly-shadow-root="true" style="position: absolute; top: 0px; left: 0px; pointer-events: none; --rem: 16;" class="dnXmp"></grammarly-extension><grammarly-extension data-grammarly-shadow-root="true" style="position: absolute; top: 0px; left: 0px; pointer-events: none; --rem: 16;" class="dnXmp"></grammarly-extension><div class="elm text-edit gf-elm-left gf_gs-text-paragraph-1 gf-elm-center-lg gf-elm-center-md gf-elm-center-sm gf-elm-center-xs" data-gemlang="en" spellcheck="false" aria-label="To enrich screen reader interactions, please activate Accessibility in Grammarly extension settings" data-exc=""><p><strong>Google Chrome Browser</strong></p></div></div></div></div><div data-label="Youtube" data-key="youtube" data-atomgroup="module" id="m-1758829774463" class="module-wrap" data-icon="gpicon-youtube" data-ver="1" data-id="1758829774463"><div class="module gf_module- " data-url="https://www.youtube.com/watch?v=qjQveO8_tQM" data-width="" data-height="" data-responsive="1" data-sound="0" data-autoplay="0" data-loop="0" data-controls="1" data-showinfo="" data-modestbranding="0" data-fs="1" data-rel="" data-hd="" data-start="" data-end=""></div><div class="gf_youtube-overlay"></div></div></div><div class="gf_column gf_col-lg-4 gf_col-md-4 gf_col-sm-12 gf_col-xs-12" id="c-1758829762698" data-id="1758829762698"><div data-label="Row" data-key="row" data-atomgroup="row" id="r-1758829831430" class="gf_row" data-icon="gpicon-row" data-id="1758829831430"><div class="gf_column gf_col-lg-12 gf_col-md-12 gf_col-sm-12 gf_col-xs-12" id="c-1758829789158" data-id="1758829789158"><div data-label="Text Block" data-key="text-block" data-atomgroup="element" id="e-1758829831431" class="element-wrap" data-icon="gpicon-textblock" data-ver="1" data-id="1758829831431"><grammarly-extension data-grammarly-shadow-root="true" style="position: absolute; top: 0px; left: 0px; pointer-events: none; --rem: 16;" class="dnXmp"></grammarly-extension><grammarly-extension data-grammarly-shadow-root="true" style="position: absolute; top: 0px; left: 0px; pointer-events: none; --rem: 16;" class="dnXmp"></grammarly-extension><div class="elm text-edit gf-elm-left gf_gs-text-paragraph-1 gf-elm-center-lg gf-elm-center-md gf-elm-center-sm gf-elm-center-xs" data-gemlang="en" spellcheck="false" aria-label="To enrich screen reader interactions, please activate Accessibility in Grammarly extension settings" data-exc=""><p><strong>Safari Browser</strong></p></div></div></div></div><div data-label="Youtube" data-key="youtube" data-atomgroup="module" id="m-1758829779893" class="module-wrap" data-icon="gpicon-youtube" data-ver="1" data-id="1758829779893"><div class="module gf_module- " data-url="https://www.youtube.com/watch?v=3SbppelKslM" data-width="" data-height="" data-responsive="1" data-sound="0" data-autoplay="0" data-loop="0" data-controls="1" data-showinfo="" data-modestbranding="0" data-fs="1" data-rel="" data-hd="" data-start="" data-end=""></div><div class="gf_youtube-overlay"></div></div></div><div class="gf_column gf_col-lg-4 gf_col-md-4 gf_col-sm-12 gf_col-xs-12" id="c-1758829762631" data-id="1758829762631"><div data-label="Row" data-key="row" data-atomgroup="row" id="r-1758829789132" class="gf_row" data-icon="gpicon-row" data-id="1758829789132"><div class="gf_column gf_col-lg-12 gf_col-md-12 gf_col-sm-12 gf_col-xs-12" id="c-1758829789158" data-id="1758829789158"><div data-label="Text Block" data-key="text-block" data-atomgroup="element" id="e-1758829804292" class="element-wrap" data-icon="gpicon-textblock" data-ver="1" data-id="1758829804292"><div class="elm text-edit gf-elm-left gf_gs-text-paragraph-1 gf-elm-center-lg gf-elm-center-md gf-elm-center-sm gf-elm-center-xs" data-gemlang="en" spellcheck="false" aria-label="To enrich screen reader interactions, please activate Accessibility in Grammarly extension settings" data-exc=""><p><strong>Internet Explorer/Edge Browser</strong></p></div></div></div></div><div data-label="Youtube" data-key="youtube" data-atomgroup="module" id="m-1758829782860" class="module-wrap" data-icon="gpicon-youtube" data-ver="1" data-id="1758829782860"><div class="module gf_module- " data-url="https://www.youtube.com/watch?v=OivsmTfVJPk" data-width="" data-height="" data-responsive="1" data-sound="0" data-autoplay="0" data-loop="0" data-controls="1" data-showinfo="" data-modestbranding="0" data-fs="1" data-rel="" data-hd="" data-start="" data-end=""></div><div class="gf_youtube-overlay"></div></div></div></div><!--gfsplit--><div data-label="Row" data-key="row" data-atomgroup="row" id="r-1758830833424" class="gf_row" data-icon="gpicon-row" data-id="1758830833424"><div class="gf_column gf_col-lg-12 gf_col-md-12 gf_col-sm-12 gf_col-xs-12" id="c-1758830827545" data-id="1758830827545"><div data-label="Text Block" data-key="text-block" data-atomgroup="element" id="e-1758830860432" class="element-wrap" data-icon="gpicon-textblock" data-ver="1" data-id="1758830860432"><div class="elm text-edit gf-elm-left gf_gs-text-paragraph-1 gf-elm-center-lg gf-elm-center-md gf-elm-center-sm gf-elm-center-xs" data-gemlang="en" spellcheck="false" aria-label="To enrich screen reader interactions, please activate Accessibility in Grammarly extension settings" data-exc=""><p>On Mobile</p></div></div></div></div><!--gfsplit--><div data-label="Row" data-key="row" data-atomgroup="row" id="r-1758830952916" class="gf_row" data-icon="gpicon-row" data-id="1758830952916" data-layout-lg="4+4+4" data-extraclass="" data-layout-md="4+4+4" data-layout-sm="12+12+12" data-layout-xs="12+12+12"><div class="gf_column gf_col-lg-4 gf_col-md-4 gf_col-sm-12 gf_col-xs-12" id="c-1758830952978" data-id="1758830952978"><div data-label="Row" data-key="row" data-atomgroup="row" id="r-1758831059120" class="gf_row" data-icon="gpicon-row" data-id="1758831059120"><div class="gf_column gf_col-lg-12 gf_col-md-12 gf_col-sm-12 gf_col-xs-12" id="c-1758831033633" data-id="1758831033633"><div data-label="Text Block" data-key="text-block" data-atomgroup="element" id="e-1758831059005" class="element-wrap" data-icon="gpicon-textblock" data-ver="1" data-id="1758831059005"><grammarly-extension data-grammarly-shadow-root="true" style="position: absolute; top: 0px; left: 0px; pointer-events: none; --rem: 16;" class="dnXmp"></grammarly-extension><grammarly-extension data-grammarly-shadow-root="true" style="position: absolute; top: 0px; left: 0px; pointer-events: none; --rem: 16;" class="dnXmp"></grammarly-extension><div class="elm text-edit gf-elm-left gf_gs-text-paragraph-1 gf-elm-center-lg gf-elm-center-md gf-elm-center-sm gf-elm-center-xs" data-gemlang="en" spellcheck="false" aria-label="To enrich screen reader interactions, please activate Accessibility in Grammarly extension settings" data-exc=""><p><strong>Google Chrome Browser</strong></p></div></div></div></div><div data-label="Text Block" data-key="text-block" data-atomgroup="element" id="e-1758830976633" class="element-wrap" data-icon="gpicon-textblock" data-ver="1" data-id="1758830976633"><grammarly-extension data-grammarly-shadow-root="true" style="position: absolute; top: 0px; left: 0px; pointer-events: none; --rem: 16;" class="dnXmp"></grammarly-extension><grammarly-extension data-grammarly-shadow-root="true" style="position: absolute; top: 0px; left: 0px; pointer-events: none; --rem: 16;" class="dnXmp"></grammarly-extension><div class="elm text-edit gf-elm-left gf_gs-text-paragraph-1" data-gemlang="en" spellcheck="false" aria-label="To enrich screen reader interactions, please activate Accessibility in Grammarly extension settings"><p></p><ol><li>Open the Chrome app.</li><li>Tap the More icon (three vertical dots) to the right of the address bar.</li><li>Tap History, then select Clear browsing data....</li><li>Choose a time range. The options include "Last 15 minutes," "Last hour," "Last 7 days," "Last 4 weeks," or "All time." "All time" will clear everything.</li><li>
3726In the "Basic" tab, check the box next to Cached images and files. You can also choose to clear your browsing history or cookies and site data.</li><li>Tap Clear data.&nbsp;</li></ol><p></p></div></div></div><div class="gf_column gf_col-lg-4 gf_col-md-4 gf_col-sm-12 gf_col-xs-12" id="c-1758830971579" data-id="1758830971579"><div data-label="Row" data-key="row" data-atomgroup="row" id="r-1758831059242" class="gf_row" data-icon="gpicon-row" data-id="1758831059242"><div class="gf_column gf_col-lg-12 gf_col-md-12 gf_col-sm-12 gf_col-xs-12" id="c-1758831033633" data-id="1758831033633"><div data-label="Text Block" data-key="text-block" data-atomgroup="element" id="e-1758831059275" class="element-wrap" data-icon="gpicon-textblock" data-ver="1" data-id="1758831059275"><grammarly-extension data-grammarly-shadow-root="true" style="position: absolute; top: 0px; left: 0px; pointer-events: none; --rem: 16;" class="dnXmp"></grammarly-extension><grammarly-extension data-grammarly-shadow-root="true" style="position: absolute; top: 0px; left: 0px; pointer-events: none; --rem: 16;" class="dnXmp"></grammarly-extension><div class="elm text-edit gf-elm-left gf_gs-text-paragraph-1 gf-elm-center-lg gf-elm-center-md gf-elm-center-sm gf-elm-center-xs" data-gemlang="en" spellcheck="false" aria-label="To enrich screen reader interactions, please activate Accessibility in Grammarly extension settings" data-exc=""><p><strong>Safari Browser</strong></p></div></div></div></div><div data-label="Text Block" data-key="text-block" data-atomgroup="element" id="e-1758831093437" class="element-wrap" data-icon="gpicon-textblock" data-ver="1" data-id="1758831093437"><grammarly-extension data-grammarly-shadow-root="true" style="position: absolute; top: 0px; left: 0px; pointer-events: none; --rem: 16;" class="dnXmp"></grammarly-extension><grammarly-extension data-grammarly-shadow-root="true" style="position: absolute; top: 0px; left: 0px; pointer-events: none; --rem: 16;" class="dnXmp"></grammarly-extension><grammarly-extension data-grammarly-shadow-root="true" style="position: absolute; top: 0px; left: 0px; pointer-events: none; --rem: 16;" class="dnXmp"></grammarly-extension><grammarly-extension data-grammarly-shadow-root="true" style="position: absolute; top: 0px; left: 0px; pointer-events: none; --rem: 16;" class="dnXmp"></grammarly-extension><div class="elm text-edit gf-elm-left gf_gs-text-paragraph-1" data-gemlang="en" spellcheck="false" aria-label="To enrich screen reader interactions, please activate Accessibility in Grammarly extension settings"><p></p><ol><li>Open the Safari app.</li><li>Tap the Bookmarks icon (it looks like an open book) at the bottom of the screen.</li><li>Tap the History icon (the clock symbol).</li><li>Tap Clear in the bottom right corner.</li><li>Select a timeframe, such as "All History," and tap the red Clear History button.&nbsp;</li></ol><p></p></div></div></div><div class="gf_column gf_col-lg-4 gf_col-md-4 gf_col-sm-12 gf_col-xs-12" id="c-1758830971616" data-id="1758830971616"><div data-label="Row" data-key="row" data-atomgroup="row" id="r-1758831033588" class="gf_row" data-icon="gpicon-row" data-id="1758831033588"><div class="gf_column gf_col-lg-12 gf_col-md-12 gf_col-sm-12 gf_col-xs-12" id="c-1758831033633" data-id="1758831033633"><div data-label="Text Block" data-key="text-block" data-atomgroup="element" id="e-1758831037988" class="element-wrap" data-icon="gpicon-textblock" data-ver="1" data-id="1758831037988"><div class="elm text-edit gf-elm-left gf_gs-text-paragraph-1 gf-elm-center-lg gf-elm-center-md gf-elm-center-sm gf-elm-center-xs" data-gemlang="en" spellcheck="false" aria-label="To enrich screen reader interactions, please activate Accessibility in Grammarly extension settings" data-exc=""><p><strong>Internet Explorer/Edge Browser</strong></p></div></div></div></div><div data-label="Text Block" data-key="text-block" data-atomgroup="element" id="e-1758831093975" class="element-wrap" data-icon="gpicon-textblock" data-ver="1" data-id="1758831093975"><grammarly-extension data-grammarly-shadow-root="true" style="position: absolute; top: 0px; left: 0px; pointer-events: none; --rem: 16;" class="dnXmp"></grammarly-extension><grammarly-extension data-grammarly-shadow-root="true" style="position: absolute; top: 0px; left: 0px; pointer-events: none; --rem: 16;" class="dnXmp"></grammarly-extension><div class="elm text-edit gf-elm-left gf_gs-text-paragraph-1" data-gemlang="en" spellcheck="false" aria-label="To enrich screen reader interactions, please activate Accessibility in Grammarly extension settings"><p></p><ol><li>Open Microsoft Edge.</li><li>Tap the three-dot menu (More) in the top-right corner.</li><li>Go to Settings > Privacy, search, and services.</li><li>In the "Clear browsing data" section, tap Choose what to clear.</li><li>Select a Time range and check the box for Cached images and files.</li><li>Tap Clear now.</li></ol><p></p></div><grammarly-extension data-grammarly-shadow-root="true" style="position: absolute; top: 0px; left: 0px; pointer-events: none; z-index: auto; --rem: 16;" class="dnXmp"></grammarly-extension><grammarly-extension data-grammarly-shadow-root="true" style="position: absolute; 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3907            <div class="payment_methods">
3908              
3909                <svg class="payment-icon" xmlns="http://www.w3.org/2000/svg" role="img" viewBox="0 0 38 24" width="38" height="24" aria-labelledby="pi-amazon"><title id="pi-amazon">Amazon</title><path d="M35 0H3C1.3 0 0 1.3 0 3v18c0 1.7 1.4 3 3 3h32c1.7 0 3-1.3 3-3V3c0-1.7-1.4-3-3-3z" fill="#000" fill-rule="nonzero" opacity=".07"/><path d="M35 1c1.1 0 2 .9 2 2v18c0 1.1-.9 2-2 2H3c-1.1 0-2-.9-2-2V3c0-1.1.9-2 2-2h32" fill="#FFF" fill-rule="nonzero"/><path d="M25.26 16.23c-1.697 1.48-4.157 2.27-6.275 2.27-2.97 0-5.644-1.3-7.666-3.463-.16-.17-.018-.402.173-.27 2.183 1.504 4.882 2.408 7.67 2.408 1.88 0 3.95-.46 5.85-1.416.288-.145.53.222.248.47v.001zm.706-.957c-.216-.328-1.434-.155-1.98-.078-.167.024-.193-.148-.043-.27.97-.81 2.562-.576 2.748-.305.187.272-.047 2.16-.96 3.063-.14.138-.272.064-.21-.12.205-.604.664-1.96.446-2.29h-.001z" fill="#F90" fill-rule="nonzero"/><path d="M21.814 15.291c-.574-.498-.676-.73-.993-1.205-.947 1.012-1.618 1.315-2.85 1.315-1.453 0-2.587-.938-2.587-2.818 0-1.467.762-2.467 1.844-2.955.94-.433 2.25-.51 3.25-.628v-.235c0-.43.033-.94-.208-1.31-.212-.333-.616-.47-.97-.47-.66 0-1.25.353-1.392 1.085-.03.163-.144.323-.3.33l-1.677-.187c-.14-.033-.296-.153-.257-.38.386-2.125 2.223-2.766 3.867-2.766.84 0 1.94.234 2.604.9.842.82.762 1.918.762 3.11v2.818c0 .847.335 1.22.65 1.676.113.164.138.36-.003.482-.353.308-.98.88-1.326 1.2a.367.367 0 0 1-.414.038zm-1.659-2.533c.34-.626.323-1.214.323-1.918v-.392c-1.25 0-2.57.28-2.57 1.82 0 .782.386 1.31 1.05 1.31.487 0 .922-.312 1.197-.82z" fill="#221F1F"/></svg>
3910
3911              
3912                <svg class="payment-icon" xmlns="http://www.w3.org/2000/svg" role="img" viewBox="0 0 38 24" width="38" height="24" fill="none" aria-labelledby="pi-american_express"><title id="pi-american_express">American Express</title><rect x=".5" y=".5" width="37" height="23" rx="2.5" stroke="#000" stroke-opacity=".07" fill="none"/><path d="M35 0H3C1.3 0 0 1.3 0 3V21C0 22.7 1.4 24 3 24H35C36.7 24 38 22.7 38 21V3C38 1.3 36.6 0 35 0Z" fill="#0071CE" style="fill:#0071CE;fill:color(display-p3 0.0000 0.4431 0.8078);fill-opacity:1;"/><path d="M3 0.5H35C36.3348 0.5 37.5 1.58692 37.5 3V21C37.5 22.4239 36.4239 23.5 35 23.5H3C1.66524 23.5 0.5 22.4131 0.5 21V3C0.5 1.57614 1.57614 0.5 3 0.5Z" stroke="black" stroke-opacity="0.07" style="stroke:black;stroke-opacity:0.07;"/><path d="M25.8662 6.33203V3H31L31.8662 5.5332L32.7334 3H37V14.2002H36.7998L34.8672 16.2656L36.7998 18.3594H37V21.2666H33.5996L31.9336 19.3994L30.2002 21.2666H19.4668V12.666H16L20.2666 3H24.4004L25.8662 6.33203ZM20.5996 20.2656H27V18.5322H22.666V17.3994H26.8662V15.666H22.666V14.5322H27V12.7988H20.5996V20.2656ZM30.5332 16.5322L27 20.2656H29.5996L31.8662 17.8662L34.0664 20.2656H36.7324L33.1992 16.4658L36.7324 12.7988H34.1328L31.8662 15.1992L29.7324 12.7988H27L30.5332 16.5322ZM17.666 11.7324H19.9326L20.5332 10.1992H23.999L24.666 11.7324H26.999L23.666 4.19922H20.999L17.666 11.7324ZM33.5996 4.19922L31.9326 8.86621L30.1992 4.19922H27V11.666H29.0664V6.39941L31 11.666H32.7998L34.7324 6.39941V11.666H36.7324V4.13281L33.5996 4.19922ZM23.2656 8.46582H21.2656L22.2656 5.99902L23.2656 8.46582Z" fill="white" style="fill:white;fill-opacity:1;"/></svg>
3913
3914              
3915                <svg class="payment-icon" version="1.1" xmlns="http://www.w3.org/2000/svg" role="img" x="0" y="0" width="38" height="24" viewBox="0 0 165.521 105.965" xml:space="preserve" aria-labelledby="pi-apple_pay"><title id="pi-apple_pay">Apple Pay</title><path fill="#000" d="M150.698 0H14.823c-.566 0-1.133 0-1.698.003-.477.004-.953.009-1.43.022-1.039.028-2.087.09-3.113.274a10.51 10.51 0 0 0-2.958.975 9.932 9.932 0 0 0-4.35 4.35 10.463 10.463 0 0 0-.975 2.96C.113 9.611.052 10.658.024 11.696a70.22 70.22 0 0 0-.022 1.43C0 13.69 0 14.256 0 14.823v76.318c0 .567 0 1.132.002 1.699.003.476.009.953.022 1.43.028 1.036.09 2.084.275 3.11a10.46 10.46 0 0 0 .974 2.96 9.897 9.897 0 0 0 1.83 2.52 9.874 9.874 0 0 0 2.52 1.83c.947.483 1.917.79 2.96.977 1.025.183 2.073.245 3.112.273.477.011.953.017 1.43.02.565.004 1.132.004 1.698.004h135.875c.565 0 1.132 0 1.697-.004.476-.002.952-.009 1.431-.02 1.037-.028 2.085-.09 3.113-.273a10.478 10.478 0 0 0 2.958-.977 9.955 9.955 0 0 0 4.35-4.35c.483-.947.789-1.917.974-2.96.186-1.026.246-2.074.274-3.11.013-.477.02-.954.022-1.43.004-.567.004-1.132.004-1.699V14.824c0-.567 0-1.133-.004-1.699a63.067 63.067 0 0 0-.022-1.429c-.028-1.038-.088-2.085-.274-3.112a10.4 10.4 0 0 0-.974-2.96 9.94 9.94 0 0 0-4.35-4.35A10.52 10.52 0 0 0 156.939.3c-1.028-.185-2.076-.246-3.113-.274a71.417 71.417 0 0 0-1.431-.022C151.83 0 151.263 0 150.698 0z" /><path fill="#FFF" d="M150.698 3.532l1.672.003c.452.003.905.008 1.36.02.793.022 1.719.065 2.583.22.75.135 1.38.34 1.984.648a6.392 6.392 0 0 1 2.804 2.807c.306.6.51 1.226.645 1.983.154.854.197 1.783.218 2.58.013.45.019.9.02 1.36.005.557.005 1.113.005 1.671v76.318c0 .558 
39150 1.114-.004 1.682-.002.45-.008.9-.02 1.35-.022.796-.065 1.725-.221 2.589a6.855 6.855 0 0 1-.645 1.975 6.397 6.397 0 0 1-2.808 2.807c-.6.306-1.228.511-1.971.645-.881.157-1.847.2-2.574.22-.457.01-.912.017-1.379.019-.555.004-1.113.004-1.669.004H14.801c-.55 0-1.1 0-1.66-.004a74.993 74.993 0 0 1-1.35-.018c-.744-.02-1.71-.064-2.584-.22a6.938 6.938 0 0 1-1.986-.65 6.337 6.337 0 0 1-1.622-1.18 6.355 6.355 0 0 1-1.178-1.623 6.935 6.935 0 0 1-.646-1.985c-.156-.863-.2-1.788-.22-2.578a66.088 66.088 0 0 1-.02-1.355l-.003-1.327V14.474l.002-1.325a66.7 66.7 0 0 1 .02-1.357c.022-.792.065-1.717.222-2.587a6.924 6.924 0 0 1 .646-1.981c.304-.598.7-1.144 1.18-1.623a6.386 6.386 0 0 1 1.624-1.18 6.96 6.96 0 0 1 1.98-.646c.865-.155 1.792-.198 2.586-.22.452-.012.905-.017 1.354-.02l1.677-.003h135.875" /><g><g><path fill="#000" d="M43.508 35.77c1.404-1.755 2.356-4.112 2.105-6.52-2.054.102-4.56 1.355-6.012 3.112-1.303 1.504-2.456 3.959-2.156 6.266 2.306.2 4.61-1.152 6.063-2.858" /><path fill="#000" d="M45.587 39.079c-3.35-.2-6.196 1.9-7.795 1.9-1.6 0-4.049-1.8-6.698-1.751-3.447.05-6.645 2-8.395 5.1-3.598 6.2-.95 15.4 2.55 20.45 1.699 2.5 3.747 5.25 6.445 5.151 2.55-.1 3.549-1.65 6.647-1.65 3.097 0 3.997 1.65 6.696 1.6 2.798-.05 4.548-2.5 6.247-5 1.95-2.85 2.747-5.6 2.797-5.75-.05-.05-5.396-2.101-5.446-8.251-.05-5.15 4.198-7.6 4.398-7.751-2.399-3.548-6.147-3.948-7.447-4.048" /></g><g><path fill="#000" d="M78.973 32.11c7.278 0 12.347 5.017 12.347 12.321 0 7.33-5.173 12.373-12.529 12.373h-8.058V69.62h-5.822V32.11h14.062zm-8.24 19.807h6.68c5.07 0 7.954-2.729 7.954-7.46 0-4.73-2.885-7.434-7.928-7.434h-6.706v14.894z" /><path fill="#000" d="M92.764 61.847c0-4.809 3.665-7.564 10.423-7.98l7.252-.442v-2.08c0-3.04-2.001-4.704-5.562-4.704-2.938 0-5.07 1.507-5.51 3.82h-5.252c.157-4.86 4.731-8.395 10.918-8.395 6.654 0 10.995 3.483 10.995 8.89v18.663h-5.38v-4.497h-.13c-1.534 2.937-4.914 4.782-8.579 4.782-5.406 0-9.175-3.222-9.175-8.057zm17.675-2.417v-2.106l-6.472.416c-3.64.234-5.536 1.585-5.536 3.95 0 2.288 1.975 3.77 5.068 3.77 3.95 0 6.94-2.522 6.94-6.03z" /><path fill="#000" d="M120.975 79.652v-4.496c.364.051 1.247.103 1.715.103 2.573 0 4.029-1.09 4.913-3.899l.52-1.663-9.852-27.293h6.082l6.863 22.146h.13l6.862-22.146h5.927l-10.216 28.67c-2.34 6.577-5.017 8.735-10.683 8.735-.442 0-1.872-.052-2.261-.157z" /></g></g></svg>
3916
3917              
3918                <svg class="payment-icon" viewBox="0 0 38 24" xmlns="http://www.w3.org/2000/svg" role="img" width="38" height="24" aria-labelledby="pi-diners_club"><title id="pi-diners_club">Diners Club</title><path opacity=".07" d="M35 0H3C1.3 0 0 1.3 0 3v18c0 1.7 1.4 3 3 3h32c1.7 0 3-1.3 3-3V3c0-1.7-1.4-3-3-3z"/><path fill="#fff" d="M35 1c1.1 0 2 .9 2 2v18c0 1.1-.9 2-2 2H3c-1.1 0-2-.9-2-2V3c0-1.1.9-2 2-2h32"/><path d="M12 12v3.7c0 .3-.2.3-.5.2-1.9-.8-3-3.3-2.3-5.4.4-1.1 1.2-2 2.3-2.4.4-.2.5-.1.5.2V12zm2 0V8.3c0-.3 0-.3.3-.2 2.1.8 3.2 3.3 2.4 5.4-.4 1.1-1.2 2-2.3 2.4-.4.2-.4.1-.4-.2V12zm7.2-7H13c3.8 0 6.8 3.1 6.8 7s-3 7-6.8 7h8.2c3.8 0 6.8-3.1 6.8-7s-3-7-6.8-7z" fill="#3086C8"/></svg>
3919              
3920                <svg class="payment-icon" viewBox="0 0 38 24" width="38" height="24" role="img" aria-labelledby="pi-discover" fill="none" xmlns="http://www.w3.org/2000/svg"><title id="pi-discover">Discover</title><path fill="#000" opacity=".07" d="M35 0H3C1.3 0 0 1.3 0 3v18c0 1.7 1.4 3 3 3h32c1.7 0 3-1.3 3-3V3c0-1.7-1.4-3-3-3z"/><path d="M35 1c1.1 0 2 .9 2 2v18c0 1.1-.9 2-2 2H3c-1.1 0-2-.9-2-2V3c0-1.1.9-2 2-2h32z" fill="#fff"/><path d="M3.57 7.16H2v5.5h1.57c.83 0 1.43-.2 1.96-.63.63-.52 1-1.3 1-2.11-.01-1.63-1.22-2.76-2.96-2.76zm1.26 4.14c-.34.3-.77.44-1.47.44h-.29V8.1h.29c.69 0 1.11.12 1.47.44.37.33.59.84.59 1.37 0 .53-.22 1.06-.59 1.39zm2.19-4.14h1.07v5.5H7.02v-5.5zm3.69 2.11c-.64-.24-.83-.4-.83-.69 0-.35.34-.61.8-.61.32 0 .59.13.86.45l.56-.73c-.46-.4-1.01-.61-1.62-.61-.97 0-1.72.68-1.72 1.58 0 .76.35 1.15 1.35 1.51.42.15.63.25.74.31.21.14.32.34.32.57 0 .45-.35.78-.83.78-.51 0-.92-.26-1.17-.73l-.69.67c.49.73 1.09 1.05 1.9 1.05 1.11 0 1.9-.74 1.9-1.81.02-.89-.35-1.29-1.57-1.74zm1.92.65c0 1.62 1.27 2.87 2.9 2.87.46 0 .86-.09 1.34-.32v-1.26c-.43.43-.81.6-1.29.6-1.08 0-1.85-.78-1.85-1.9 0-1.06.79-1.89 1.8-1.89.51 0 .9.18 1.34.62V7.38c-.47-.24-.86-.34-1.32-.34-1.61 0-2.92 1.28-2.92 2.88zm12.76.94l-1.47-3.7h-1.17l2.33 5.64h.58l2.37-5.64h-1.16l-1.48 3.7zm3.13 1.8h3.04v-.93h-1.97v-1.48h1.9v-.93h-1.9V8.1h1.97v-.94h-3.04v5.5zm7.29-3.87c0-1.03-.71-1.62-1.95-1.62h-1.59v5.5h1.07v-2.21h.14l1.48 2.21h1.32l-1.73-2.32c.81-.17 1.26-.72 1.26-1.56zm-2.16.91h-.31V8.03h.33c.67 0 1.03.28 1.03.82 0 .55-.36.85-1.05.85z" fill="#231F20"/><path d="M20.16 12.86a2.931 2.931 0 100-5.862 2.931 2.931 0 000 5.862z" fill="url(#pi-paint0_linear)"/><path opacity=".65" d="M20.16 12.86a2.931 2.931 0 100-5.862 2.931 2.931 0 000 5.862z" fill="url(#pi-paint1_linear)"/><path d="M36.57 7.506c0-.1-.07-.15-.18-.15h-.16v.48h.12v-.19l.14.19h.14l-.16-.2c.06-.01.1-.06.1-.13zm-.2.07h-.02v-.13h.02c.06 0 .09.02.09.06 0 .05-.03.07-.09.07z" fill="#231F20"/><path d="M36.41 7.176c-.23 0-.42.19-.42.42 0 .23.19.42.42.42.23 0 .42-.19.42-.42 0-.23-.19-.42-.42-.42zm0 .77c-.18 0-.34-.15-.34-.35 0-.19.15-.35.34-.35.18 0 .33.16.33.35 0 .19-.15.35-.33.35z" fill="#231F20"/><path d="M37 12.984S27.09 19.873 8.976 23h26.023a2 2 0 002-1.984l.024-3.02L37 12.985z" fill="#F48120"/><defs><linearGradient id="pi-paint0_linear" x1="21.657" y1="12.275" x2="19.632" y2="9.104" gradientUnits="userSpaceOnUse"><stop stop-color="#F89F20"/><stop offset=".25" stop-color="#F79A20"/><stop offset=".533" stop-color="#F68D20"/><stop offset=".62" stop-color="#F58720"/><stop offset=".723" stop-color="#F48120"/><stop offset="1" stop-color="#F37521"/></linearGradient><linearGradient id="pi-paint1_linear" x1="21.338" y1="12.232" x2="18.378" y2="6.446" gradientUnits="userSpaceOnUse"><stop stop-color="#F58720"/><stop offset=".359" stop-color="#E16F27"/><stop offset=".703" stop-color="#D4602C"/><stop offset=".982" stop-color="#D05B2E"/></linearGradient></defs></svg>
3921              
3922                <svg class="payment-icon" xmlns="http://www.w3.org/2000/svg" role="img" viewBox="0 0 38 24" width="38" height="24" aria-labelledby="pi-google_pay"><title id="pi-google_pay">Google Pay</title><path d="M35 0H3C1.3 0 0 1.3 0 3v18c0 1.7 1.4 3 3 3h32c1.7 0 3-1.3 3-3V3c0-1.7-1.4-3-3-3z" fill="#000" opacity=".07"/><path d="M35 1c1.1 0 2 .9 2 2v18c0 1.1-.9 2-2 2H3c-1.1 0-2-.9-2-2V3c0-1.1.9-2 2-2h32" fill="#FFF"/><path d="M18.093 11.976v3.2h-1.018v-7.9h2.691a2.447 2.447 0 0 1 1.747.692 2.28 2.28 0 0 1 .11 3.224l-.11.116c-.47.447-1.098.69-1.747.674l-1.673-.006zm0-3.732v2.788h1.698c.377.012.741-.135 1.005-.404a1.391 1.391 0 0 0-1.005-2.354l-1.698-.03zm6.484 1.348c.65-.03 1.286.188 1.778.613.445.43.682 1.03.65 1.649v3.334h-.969v-.766h-.049a1.93 1.93 0 0 1-1.673.931 2.17 2.17 0 0 1-1.496-.533 1.667 1.667 0 0 1-.613-1.324 1.606 1.606 0 0 1 .613-1.336 2.746 2.746 0 0 1 1.698-.515c.517-.02 1.03.093 1.49.331v-.208a1.134 1.134 0 0 0-.417-.901 1.416 1.416 0 0 0-.98-.368 1.545 1.545 0 0 0-1.319.717l-.895-.564a2.488 2.488 0 0 1 2.182-1.
392206zM23.29 13.52a.79.79 0 0 0 .337.662c.223.176.5.269.785.263.429-.001.84-.17 1.146-.472.305-.286.478-.685.478-1.103a2.047 2.047 0 0 0-1.324-.374 1.716 1.716 0 0 0-1.03.294.883.883 0 0 0-.392.73zm9.286-3.75l-3.39 7.79h-1.048l1.281-2.728-2.224-5.062h1.103l1.612 3.885 1.569-3.885h1.097z" fill="#5F6368"/><path d="M13.986 11.284c0-.308-.024-.616-.073-.92h-4.29v1.747h2.451a2.096 2.096 0 0 1-.9 1.373v1.134h1.464a4.433 4.433 0 0 0 1.348-3.334z" fill="#4285F4"/><path d="M9.629 15.721a4.352 4.352 0 0 0 3.01-1.097l-1.466-1.14a2.752 2.752 0 0 1-4.094-1.44H5.577v1.17a4.53 4.53 0 0 0 4.052 2.507z" fill="#34A853"/><path d="M7.079 12.05a2.709 2.709 0 0 1 0-1.735v-1.17H5.577a4.505 4.505 0 0 0 0 4.075l1.502-1.17z" fill="#FBBC04"/><path d="M9.629 8.44a2.452 2.452 0 0 1 1.74.68l1.3-1.293a4.37 4.37 0 0 0-3.065-1.183 4.53 4.53 0 0 0-4.027 2.5l1.502 1.171a2.715 2.715 0 0 1 2.55-1.875z" fill="#EA4335"/></svg>
3923
3924              
3925                <svg class="payment-icon" xmlns="http://www.w3.org/2000/svg" role="img" viewBox="0 0 38 24" width="38" height="24" fill="none" aria-labelledby="pi-master"><title id="pi-master">Mastercard</title><rect x=".5" y=".5" width="37" height="23" rx="2.5" stroke="#000" stroke-opacity=".07" fill="none"/><path d="M35 0H3C1.3 0 0 1.3 0 3V21C0 22.7 1.4 24 3 24H35C36.7 24 38 22.7 38 21V3C38 1.3 36.6 0 35 0Z" fill="#1C1C1C" style="fill:#1C1C1C;fill:color(display-p3 0.1098 0.1098 0.1098);fill-opacity:1;"/><path d="M35 1C36.1 1 37 1.9 37 3V21C37 22.1 36.1 23 35 23H3C1.9 23 1 22.1 1 21V3C1 1.9 1.9 1 3 1H35Z" fill="#232323" style="fill:#232323;fill:color(display-p3 0.1373 0.1373 0.1373);fill-opacity:1;"/><path d="M14.6364 19.2727C18.8538 19.2727 22.2727 15.8538 22.2727 11.6364C22.2727 7.41892 18.8538 4 14.6364 4C10.4189 4 7 7.41892 7 11.6364C7 15.8538 10.4189 19.2727 14.6364 19.2727Z" fill="#EB001B" style="fill:#EB001B;fill:color(display-p3 0.9216 0.0000 0.1059);fill-opacity:1;"/><path d="M23.3637 19.2727C27.5811 19.2727 31 15.8538 31 11.6364C31 7.41892 27.5811 4 23.3637 4C19.1462 4 15.7273 7.41892 15.7273 11.6364C15.7273 15.8538 19.1462 19.2727 23.3637 19.2727Z" fill="#F79E1B" style="fill:#F79E1B;fill:color(display-p3 0.9686 0.6196 0.1059);fill-opacity:1;"/><path d="M22.2727 11.6362C22.2727 9.01797 20.9637 6.72706 19 5.41797C17.0364 6.83615 15.7273 9.12706 15.7273 11.6362C15.7273 14.1452 17.0364 16.5452 19 17.8543C20.9637 16.5452 22.2727 14.2543 22.2727 11.6362Z" fill="#FF5F00" style="fill:#FF5F00;fill:color(display-p3 1.0000 0.3725 0.0000);fill-opacity:1;"/></svg>
3926
3927              
3928                <svg class="payment-icon" xmlns="http://www.w3.org/2000/svg" role="img" viewBox="0 0 38 24" width="38" height="24" fill="none" aria-labelledby="pi-visa"><title id="pi-visa">Visa</title><rect x=".5" y=".5" width="37" height="23" rx="2.5" stroke="#000" stroke-opacity=".07" fill="none"/><path d="M35 0H3C1.3 0 0 1.3 0 3V21C0 22.7 1.4 24 3 24H35C36.7 24 38 22.7 38 21V3C38 1.3 36.6 0 35 0Z" fill="#142FBD" style="fill:#142FBD;fill:color(display-p3 0.0784 0.1843 0.7412);fill-opacity:1;"/><path d="M35 1C36.1 1 37 1.9 37 3V21C37 22.1 36.1 23 35 23H3C1.9 23 1 22.1 1 21V3C1 1.9 1.9 1 3 1H35Z" fill="#1532CB" style="fill:#1532CB;fill:color(display-p3 0.0824 0.1961 0.7961);fill-opacity:1;"/><path d="M29.5944 10.2167H29.2778C28.8556 11.2722 28.5389 11.8 28.2222 13.3833H30.2278C29.9111 11.8 29.9111 11.0611 29.5944 10.2167V10.2167ZM32.6556 16.4444H30.8611C30.7556 16.4444 30.7556 16.4444 30.65 16.3389L30.4389 15.3889L30.3333 15.1778H27.8C27.6944 15.1778 27.5889 15.1778 27.5889 15.3889L27.2722 16.3389C27.2722 16.4444 27.1667 16.4444 27.1667 16.4444H24.95L25.1611 15.9167L28.2222 8.73889C28.2222 8.21111 28.5389 8 29.0667 8H30.65C30.7556 8 30.8611 8 30.8611 8.21111L32.3389 15.0722C32.4444 15.4944 32.55 15.8111 32.55 16.2333C32.6556 16.3389 32.6556 16.3389 32.6556 16.4444V16.4444ZM18.5111 16.1278L18.9333 14.2278C19.0389 14.2278 19.1444 14.3333 19.1444 14.3333C19.8833 14.65 20.6222 14.8611 21.3611 14.7556C21.5722 14.7556 21.8889 14.65 22.1 14.5444C22.6278 14.3333 22.6278 13.8056 22.2056 13.3833C21.9944 13.1722 21.6778 13.0667 21.3611 12.8556C20.9389 12.6444 20.5167 12.4333 20.2 12.1167C18.9333 11.0611 19.3556 9.58333 20.0944 8.84444C20.7278 8.42222 21.0444 8 21.8889 8C23.1556 8 24.5278 8 25.1611 8.21111H25.2667C25.1611 8.84444 25.0556 9.37222 24.8444 10.0056C24.3167 9.79444 23.7889 9.58333 23.2611 9.58333C22.9444 9.58333 22.6278 9.58333 22.3111 9.68889C22.1 9.68889 21.9944 9.79444 21.8889 9.9C21.6778 10.1111 21.6778 10.4278 21.8889 10.6389L22.4167 11.0611C22.8389 11.2722 23.2611 11.4833 23.5778 11.6944C24.1056 12.0111 24.6333 12.5389 24.7389 13.1722C24.95 14.1222 24.6333 14.9667 23.7889 15.6C23.2611 16.0222 23.05 16.2333 22.3111 16.2333C20.8333 16.2333 19.6722 16.3389 18.7222 16.0222C18.6167 16.2333 18.6167 16.2333 18.5111 16.1278V16.1278ZM14.8167 16.4444C14.9222 15.7056 14.9222 15.7056 15.0278 15.3889C15.5556 13.0667 16.0833 10.6389 16.5056 8.31667C16.6111 8.10556 16.6111 8 16.8222 8H18.7222C18.5111 9.26667 18.3 10.2167 17.9833 11.3778C17.6667 12.9611 17.35 14.5444 16.9278 16.1278C16.9278 16.3389 16.8222 16.3389 16.6111 16.3389L14.8167 16.4444ZM5 8.21111C5 8.10556 5.21111 8 5.31667 8H8.90556C9.43333 8 9.85556 8.31667 9.96111 8.84444L10.9111 13.4889C10.9111 13.5944 10.9111 13.5944 11.0167 13.7C11.0167 13.5944 11.1222 13.5944 11.1222 13.5944L13.3389 8.21111C13.2333 8.10556 13.3389 8 13.4444 8H15.6611C15.6611 8.10556 15.6611 8.10556 15.5556 8.21111L12.2833 15.9167C12.1778 16.1278 12.1778 
392816.2333 12.0722 16.3389C11.9667 16.4444 11.7556 16.3389 11.5444 16.3389H9.96111C9.85556 16.3389 9.75 16.3389 9.75 16.1278L8.06111 9.58333C7.85 9.37222 7.53333 9.05556 7.11111 8.95C6.47778 8.63333 5.31667 8.42222 5.10556 8.42222L5 8.21111Z" fill="white" style="fill:white;fill-opacity:1;"/></svg>
3929
3930              
3931            </div>
3932          
3933        </div>
3934      </div>
3935    </div>
3936  </section>
3937</footer>
3938
3939</div>
3940<!-- END sections: footer-group -->
3941
3942    
3943      <div id="quickshop" class="js-quick-shop">
3944</div>
3945
3946    
3947
3948    
3949
3950    <div class="mobile-search" data-mobile-search>
3951  
3952
3953
3954
3955<div class="search-form-container">
3956  <form
3957    class="
3958      search-form
3959      search-form--mobile
3960    "
3961    action="/search"
3962    data-autocomplete-true
3963  >
3964    <div class="search-form__input-wrapper">
3965      <input
3966        class="search-form__input"
3967        type="text"
3968        name="q"
3969        placeholder="Search..."
3970        aria-label="Search..."
3971        value=""
3972        autocorrect="off"
3973        autocomplete="off"
3974        autocapitalize="off"
3975        spellcheck="false"
3976        data-search-input
3977      >
3978
3979      
3980
3981      <button
3982        class="
3983          search-form__submit-button
3984          global-button
3985        "
3986        type="submit"
3987        aria-label="Search"
3988      >
3989        <span class="icon-search"></span>
3990      </button>
3991    </div>
3992
3993    
3994      <div
3995        class="predictive-search"
3996        data-predictive-search
3997        data-loading="false"
3998      >
3999
4000<svg
4001  class="loading-icon predictive-search__loading-state-spinner"
4002  width="24"
4003  height="24"
4004  viewBox="0 0 24 24"
4005  xmlns="http://www.w3.org/2000/svg"
4006  
4007>
4008  <path d="M12,1A11,11,0,1,0,23,12,11,11,0,0,0,12,1Zm0,19a8,8,0,1,1,8-8A8,8,0,0,1,12,20Z"/>
4009  <path d="M10.14,1.16a11,11,0,0,0-9,8.92A1.59,1.59,0,0,0,2.46,12,1.52,1.52,0,0,0,4.11,10.7a8,8,0,0,1,6.66-6.61A1.42,1.42,0,0,0,12,2.69h0A1.57,1.57,0,0,0,10.14,1.16Z"/>
4010</svg>
4011<div class="predictive-search__results" data-predictive-search-results></div>
4012      </div>
4013    
4014  </form>
4015
4016  
4017    <button
4018      class="mobile-search-close"
4019      type="button"
4020      aria-label="Close"
4021      data-mobile-search-close
4022    >
4023      <span class="icon-cross"></span>
4024    </button>
4025  
4026</div>
4027
4028</div>
4029
4030
4031    
4032
4033    
4033<script src="//dermafirmusa.com/cdn/shop/t/90/assets/jquery.min.js?v=147293088974801289311790353082" defer></script>
4033
4034    
4034<script src="//dermafirmusa.com/cdn/shop/t/90/assets/vendors.js?v=23837260021982818931790353082" defer></script>
4034
4035    
4035<script src="//dermafirmusa.com/cdn/shop/t/90/assets/utilities.js?v=116257774492654467901790353082" defer></script>
4035<script src="//dermafirmusa.com/cdn/shop/t/90/assets/sections.js?v=26331017172844709901790353082" defer></script>
4035
4036      
4036<script src="//dermafirmusa.com/cdn/shop/t/90/assets/app.js?v=96165564436259503071790353082" defer></script>
4036<script src="//dermafirmusa.com/cdn/shopifycloud/storefront/assets/themes_support/option_selection-b017cd28.js" defer></script>
4036<script>(function(n, v) {/* eslint-disable-next-line max-len */if (window.Shopify && window.Shopify.theme && navigator && navigator.sendBeacon && window.Shopify.designMode) {if (sessionStorage.getItem('oots_beacon')) return;navigator.sendBeacon('https://app.outofthesandbox.com/beacon', new URLSearchParams({shop_domain: window.Shopify.shop.toLowerCase(),shop_id: window.BOOMR.shopId,shop_email: '[email protected]',theme_name: n.toLowerCase(),theme_version: v.toLowerCase(),theme_store_id: window.Shopify.theme.theme_store_id,theme_id: window.Shopify.theme.id,theme_role: window.Shopify.theme.role,}));sessionStorage.setItem('oots_beacon', '');}}('turbo','9.5.1'))</script>
4036
4037   <!--Gem_Page_Footer_Script-->
4038  
4039    
4040
4041          
4042          
4043<script data-instant-track type="text/javascript">
4044	var pageLibs = [		"https://assets.gemcommerce.com/v6/libs/js/gfyoutube.js",
4045		 "https://www.youtube.com/player_api",
4046		'//dermafirmusa.com/cdn/shop/t/90/assets/gem-page-123528544502.js?v=43149648316906389521790353082',	];
4047</script>
vendor: 1 bytes, line 4047
4047
4048<script data-instant-track type="text/javascript">
4049	var GEMVENDOR = GEMVENDOR || (function(){		var _js = {};		return {			init: function(Args) {				_js = Args;			},			getLibs: function() {				return _js;			}		};	}());	GEMVENDOR.init(pageLibs);</script>
vendor: 1 bytes, line 4049
4049
4050<script data-instant-track type="text/javascript" src="https://assets.gemcommerce.com/v6/libs/js/gempagev2.js?v=1.0" class="gf-script" defer></script>
4050
4051
4052              
4053      
4054    
4055    
4056
4057  
4058<!--End_Gem_Page_Footer_Script-->
4059<!-- WPD Start -->
4060                
4061                
4062                
4063                
4064                
4065         
4066
4067               
4068               <!-- WPD End -->
4069  <div id="shopify-block-AN3hEUEZlZ1JxSHh4R__6615124273980966592" class="shopify-block shopify-app-block">
4070
4071
4072
4073
4074
4075
4076
4077
4078
4079
4080
4081
4082
4083
4084
4085
4086
4087
4088
4089
4090<style id="chatty-root-styles"></style>
4091<div id="Avada-FAQ_Widget-Embed_Block"></div>
4092
4093<!-- BEGIN app snippet: chatty-dev-host -->
4093<script type="text/javascript">
4094  window.chattyDevHost = window.chattyDevHost || (function () {
4095    var STORAGE_KEY = 'chatty:devHost';
4096
4097    // Only the origin is caller-controlled; the scheme is always https, so a written one is dropped.
4098    function normalize(value) {
4099      try {
4100        var url = new URL('https://' + String(value).replace(/^[a-z]+:\/\//i, ''));
4101        // Loopback only: a URL alone can set this, so anything resolvable off the machine
4102        // (a real domain, an mDNS .local name) would be remote code in the shop's origin.
4103        var isLoopback = url.hostname === 'localhost' || url.hostname === '127.0.0.1';
4104        return isLoopback ? url.origin : null;
4105      } catch (e) {
4106        return null;
4107      }
4108    }
4109
4110    // ?chattyDevHost=localhost:3150 pins this lane for later visits; =off clears it.
4111    function pinFromQuery() {
4112      var param = new URLSearchParams(window.location.search).get('chattyDevHost');
4113      if (param === 'off') window.localStorage.removeItem(STORAGE_KEY);
4114      else if (normalize(param)) window.localStorage.setItem(STORAGE_KEY, normalize(param));
4115    }
4116
4117    return function () {
4118      try {
4119        var status = window.AVADA_APP_FAQS_STATUS;
4120        if (!status || status.isChattyDev !== true) return null;
4121        pinFromQuery();
4122        return normalize(window.localStorage.getItem(STORAGE_KEY));
4123      } catch (e) {
4124        return null;
4125      }
4126    };
4127  })();
4128</script>
4128
4129<!-- END app snippet -->
4130<script type="text/javascript">
4131  try {
4132    window.CHATTY_CORE_STATUS = true;
4133
4134    if (!window.AVADA_FAQ) {
4135      const translation = {"primaryLanguage":"en","languages":["es","en"]};
4136      const currentLanguage = 'en';
4137      translation.primaryLanguage = currentLanguage;
4138      if (!Array.isArray(translation.languages) || translation.languages.indexOf(currentLanguage) === -1) {
4139        translation.languages = [currentLanguage];
4140      }
4141      translation[currentLanguage] = {"isDefault":true,"isMigrated":true,"FAQ page":{"Heading":"Frequently Asked Questions","Description":"Got a question? We are here to answer!","FAQ page search placeholder":"Type keyword to find your answer","\"All\" tabs in FAQ page":"All","\"No matching article found\" message":"No matching article found","Articles label":"articles","Article label":"article","Contact section heading":"Not finding what are you looking for?","Contact section description":"Chat with us or send us an email","Contact button text":"Contact us","No matching articles found":"No matching articles found"},"FaqsBlock":{},"Campaign":{"FwqPBuk6K9qGkWZvNNDk":{"message":"<p>Hi! Interested in this product? Ask me anything or get more details!</p>","productMessage":"<p>You might like this product!</p>","discountMessage":"<p>Hey there! 🎉</p><p>We've got an exclusive Black Friday coupon just for you. Click to get your discount! Limited time only!</p>","usageInstruction":"This coupon is valid for summer clothing, with all items eligible for a 20% discount","bestSellerMessage":"Checkout our best seller!","newArrivalsMessage":"Checkout our new arrivals!","topPicksForYouMessage":"Top picks for you","viewSimilarButton":"View similar","askAboutItButton":"Ask about it","viewProductButton":"View product","shopNowButton":"Shop now","quickQuestions":[{"id":1,"content":"Is this item still available?"},{"id":2,"content":"How fast is shipping?"},{"id":3,"content":"Which size should I choose?"}]},"WBqW2Na7an8cJDloRH2w":{"message":"<p>Hi! I see you're browsing our collection. I can help you find the perfect product</p>","productMessage":"<p>You might like this product!</p>","discountMessage":"<p>Hey there! 🎉</p><p>We've got an exclusive Black Friday coupon just for you. Click to get your discount! Limited time only!</p>","usageInstruction":"This coupon is valid for summer clothing, with all items eligible for a 20% discount","bestSellerMessage":"Checkout our best seller!","newArrivalsMessage":"Checkout our new arrivals!","topPicksForYouMessage":"Top picks for you","viewSimilarButton":"View similar","askAboutItButton":"Ask about it","viewProductButton":"View product","shopNowButton":"Shop now"}},"Show Navigation":{"Home":"Home","Message":"Message","Track":"Track","Help":"Help","Contact us title":"Contact us","Online status":"We are online","Status away back":"We're away · Back {{schedule}}","Break status":"On break · Back at {{schedule}}","Holiday status":"Off today · Back at {{schedule}}","Short day Mon":"Mon","Short day Tue":"Tue","Short day Wed":"Wed","Short day Thu":"Thu","Short day Fri":"Fri","Short day Sat":"Sat","Short day Sun":"Sun","Online message":"Thank you for reaching out. We'll be with you in a moment","Offline message":"Thanks for your message! We've received your contact details and will get back to you soon.","Usually reply in a few minutes":"Usually reply in a few minutes","Usually reply in few hours":"Usually reply in few hours","Usually reply in a day":"Usually reply in a day","Order tracking title":"Order tracking","Track button":"Track","Article search placeholder":"Search for help","Categories title":"Categories","\"View all\" categories":"View all","\"Article\" singular label":"Article","\"Article\" plural label":"Articles","No matching article found":"No matching article found","No matching category found":"No matching category found","Heading title":"Hi 👋","Heading description":"How can we help you?","Welcome online message":"Hi {{customer_name}} 👋\nHow can we help you?","Welcome offline message":"Hi {{customer_name}} 👋\nWe are currently offline. We will respond as soon as possible during our next business hours.","Welcome message by chatbot":"Hello {{customer_name}}
4141 👋 Welcome to Dermafirm USA. I can help with skincare products, wellness and beauty devices, professional account access, shipping, and order support. Wholesale pricing is available only after approved professional account login. How can I help you today?","First message by chatbot":"Hi {{customer_name}}, thanks for providing your contact information! How can I assist you today?","Submit AI handover contact form":"If it’s something urgent, you can also use the form below to reach our support team directly by email.","AI handover contact form button":"Contact form","AI handover contact form type us your problems":"Tell us how we can help","AI handover submit success":"Thanks for your submission. We have received your issue and will address it as soon as possible.","Upload image":"Upload image","Drag image here to upload":"Drag image here to upload","Wrong format (use JPEG, PNG, or GIF)":"Wrong format (use JPEG, PNG, or GIF)","Image too large (max 20MB)":"Image too large (max 20MB)","Upload failed":"Upload failed","Show more":"Show more","Enter your email":"Enter your email","Launcher label":"Chat with us","Chat now":"Chat now","Type your message":"Type your message","Emoji":"Emoji","Reply to":"Reply to","Download":"Download","Edit":"Edit","Remove":"Remove","Replying to you":"Replying to you","Replying to yourself":"Replying to yourself","Replying to themselves":"Replying to themselves","Hi 👋, how can we help you?":"Hi 👋, how can we help you?","Please enter your email to stay updated with our replies":"Please enter your contact information so we can keep you updated with our replies","Chat with us as anonymous":"Chat with us as anonymous","Sign up for our newsletter":"Sign up for our newsletter","By sending us a message, you agree to our privacy policy":"<p>By sending us a message, you agree to our <a href=\"https://dermafirmusa.myshopify.com/policies/privacy-policy\" rel=\"noopener noreferrer\">privacy policy</a>.</p>","\"Chat with us on your favorite channel\" on Chat page":"Chat with us on your favorite channel","Track your orders":"Track your orders","Cannot find any orders":"Cannot find any orders.","Order number":"Order number","Order number placeholder":"e.g. 1001","Tracking number":"Tracking number","Tracking number placeholder":"e.g. AA12345","Email address":"Email address","Email input placeholder":"[email protected]","Phone number":"Phone number","Last updated":"Last updated","Tracking information":"Tracking information","Shipping carrier":"Shipping carrier","Fulfilled date":"Fulfilled date","Cannot find tracking information":"Cannot find tracking information.","Order not found":"Order not found.","Estimated delivery":"Estimated delivery","Shipment progress":"Shipment progress","Tracking events":"Tracking events","Latest update":"Latest update","Track another package":"Track another package","Order created":"Order created","At Delivery Hub":"At Delivery Hub","Returning":"Returning","Delivery failure":"Delivery failure","Exception":"Exception","Expired":"Expired","Not found":"Not found","Confirmed":"Confirmed","items":"items","Order":"Order","Need help":"Need help","Teaser message":"Don't miss out 👋\nDiscover your special offer waiting just for you!","Invitation message":"Don't miss out 👋\nDiscover your special offer waiting just for you!","Subscribe welcome":"Subscribe to get hot deals, exclusive updates and rewards.","Subscribe introduction":"Subscribe now to get your offer!","Subscribe success":"Thank you for subscribing! Check your inbox and stay tuned for the latest news and exclusive offers.","Subscribed successfully":"Subscribed successfully","Check your email to confirm your subscription":"Check your email to confirm your subscription.","Subscribe button":"Subscribe","Back to chat":"Back to chat","Shop now":"Shop now","Skip":"Skip","Submit":"Submit","Tell us about your experience":"Tell us about your experience","Yes, sure":"Yes, sure","No, thanks":"No, thanks","Your coupon code":"Your coupon code","more":"more","Attempted delivery":"Attempted delivery","Delivered":"Delivered","Canceled":"Canceled","Delayed":"Delayed","Failure":"Failure","Fulfilled":"Fulfilled","In transit":"In transit","Label printed":"Label printed","Label purchased":"Label purchased","Label voided":"Label voided","Marked as fulfilled":"Marked as fulfilled","Not delivered":"Not delivered","Out for delivery":"Out for delivery","Ready for pickup":"Ready for pickup","Picked up":"Picked up","Submitted":"Submitted","Unfulfilled":"Unfulfilled","Partially fulfilled":"Partially fulfilled","Restocked":"Restocked","Pending fulfillment":"Pending fulfillment","Open":"Open","In progress":"In progress","On hold":"On hold","Scheduled":"Scheduled","Request declined":"Request declined","Returned":"Returned","Refunded":"Refunded","Partially refunded":"Partially refunded","Voided":"Voided","Order number is required":"Order number is required","Tracking number is required":"Tracking number is required","First name is required":"First name is required","Name is required":"Name is required","Last name is required":"Last name is required","Email is required":"Email is required","Email is invali
4141d":"Email is invalid","Phone number is required":"Phone number is required","Phone number is invalid":"Phone number is invalid","This field is required":"This field is required","\"Track your order\" on Track page":"\"Track your order\" on Track page","Offline status message":"Usually reply in a few minutes","Order tracking placeholder":"Order tracking","Free shipping on all products • Applies to shipping rates under {{amount}}":"Free shipping on all products • Applies to shipping rates under {{amount}}","Free shipping on all products":"Free shipping on all products","Free shipping on one-time purchase products • Applies to shipping rates under {{amount}}":"Free shipping on one-time purchase products • Applies to shipping rates under {{amount}}","Free shipping on one-time purchase products":"Free shipping on one-time purchase products","Free shipping on subscription products":"Free shipping on subscription products","Free shipping on subscription products • Applies to shipping rates under {{amount}}":"Free shipping on subscription products • Applies to shipping rates under {{amount}}","{{value}} off {{item}}":"{{value}} off {{item}}","{{value}} off {{item}} • Minimum purchase of {{minimum}}":"{{value}} off {{item}} • Minimum purchase of {{minimum}}","{{value}} off {{item}} • Minimum quantity of {{minimum}}":"{{value}} off {{item}} • Minimum quantity of {{minimum}}","{{value}} off {{item}} collections • Minimum purchase of {{minimum}}":"{{value}} off {{item}} collections • Minimum purchase of {{minimum}}","{{value}} off {{item}} collections":"{{value}} off {{item}} collections","{{value}} off {{item}} products • Minimum purchase of {{minimum}}":"{{value}} off {{item}} products • Minimum purchase of {{minimum}}","{{value}} off {{item}} products • Minimum quantity of {{minimum}}":"{{value}} off {{item}} products • Minimum quantity of {{minimum}}","{{value}} off {{item}} products":"{{value}} of {{item}} products","{{value}} off entire order • Minimum purchase of 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free","Spend {{buy}}, get {{get}} items at {{discount}} off each":"Spend {{buy}}, get {{get}} items at {{discount}} off each","Spend {{buy}}, get {{get}} item at {{discount}} off each":"Spend {{buy}}, get {{get}} item at {{discount}} off each","Subscribe form introduction":"Subscribe now to get your offer!","Success message":"Thank y
4141ou for subscribing! Check your inbox and stay tuned for the latest news and exclusive offers.","Welcome message":"Subscribe to get hot deals, exclusive updates and rewards.","Automatically resolve conversation":"This chat was closed due to inactivity. Feel free to send a message to reopen it - we're here to help!","Manually resolve conversation":"The conversation has been resolved. Feel free to send a message to reopen it - we're here to help!","Satisfaction survey intro":"How was your experience?","Satisfaction survey feedback":"Thank you for your feedback!","Yes, that's helpful!":"Yes, that's helpful!","No, I need more help":"No, I need more help","I need more help":"I need more help","That's helpful":"That's helpful","That answered my question":"That answered my question","All set, thanks!":"All set, thanks!","Talk to a person":"Talk to a person","Speak to an agent":"Speak to an agent","Need more help":"Need more help","Customer asks questions":"Customer asks questions","Bot answers based on knowledge base":"Bot answers based on knowledge base","Bot answers that there is no information":"Bot answers that there is no information","Continue with AI button":"Continue with AI","Your question has been transferred, a human agent will help you soon!":"Your question has been transferred. A human agent will help you soon!","Today":"Today","Yesterday":"Yesterday","Just now":"Just now","Last 7 days":"Last 7 days","Last 30 days":"Last 30 days","Last month":"Last month","Start chat":"Start chat","First name":"First name","Name":"Name","Last name":"Last name","View product":"View product","View cart":"View cart","Complete order":"Complete order","View collection":"View collection","Get more help":"Get more help","Add to cart":"Add to cart","Follow up":"Follow up","Out of stock":"Out of stock","In stock":"In stock","Sold out":"Sold out","Back order":"Back order","View on Store":"View on Store","This size is currently out of stock":"This size is currently out of stock","Product description":"Product description","Thinking":"Thinking","I'm sorry, but I do not have information on that topic.":"I'm sorry, but I do not have information on that topic.","Was it able to resolve your question?":"Was it able to resolve your question?","Glad I could help! Have a nice day! If you have any question, please feel free to contact us.":"Glad I could help! Have a nice day! If you have any question, please feel free to contact us.","Please wait for a while, we need more information to check.":"Please wait for a while, we need more information to check.","Reset conversation":"Reset conversation","Continue as email":"Continue as email","Click to reply":"Click to reply","Ask a question":"Ask a question","Hi! Need help with this product?":"Hi! Need help with this product?","Close chatbox":"Close chatbox","Open chatbox":"Open chatbox","Send transcript to":"Send transcript to","Email transcript":"Email transcript","Transcript sent to email":"Transcript sent to email","Send":"Send","View similar":"View similar","Manual pick for you":"Manual pick for you","Ask about it":"Ask about it","I want to know more about":"I want to know more about","Checkout our best seller!":"Checkout our best seller!","Checkout our new arrivals!":"Checkout our new arrivals!","Top picks for you":"Top picks for you","Analyzing query":"Analyzing query","Looking up information":"Looking up information","Preparing results":"Preparing results","Almost ready":"Almost ready","Searching for products":"Searching for products","Getting product details":"Getting product details","Finding available discounts":"Finding available discounts","Checking size guide":"Checking size guide","Checking loyalty program":"Checking loyalty program","Tracking your order":"Tracking your order","Processing support request":"Processing support request","Connecting to human agent":"Connecting to human agent","Retrieving your cart":"Retrieving your cart","Adding to cart":"Adding to cart","Updating cart":"Updating cart","Shopping bag":"Shopping bag","Your cart":"Your cart","Your cart is empty":"Your cart is empty","Chat with AI to discover products you'll love!":"Chat with AI to discover products you'll love!","Start shopping":"Start shopping","Subtotal":"Subtotal","item":"item","Checkout":"Checkout","Some items in your cart are no longer available":"Some items in your cart are no longer available","Remove from cart?":"Remove from cart?","{{title}} will be removed from your cart.":"{{title}} will be removed from your cart.","Keep item":"Keep item","Remove item":"Remove item","Decrease quantity":"Decrease quantity","Increase quantity":"Increase quantity","I can help you find the right fit":"I can help you find the right fit","Recommended":"Recommended","Option":"Option","sold out":"sold out","Size chart":"Size chart","Size recommendation":"Size recommendation","Product dimensions":"Product dimensions","Swipe to see all c
4141olumns":"Swipe to see all columns","Hide extra columns":"Hide extra columns","Showing {visible} of {total} sizes":"Showing {visible} of {total} sizes","Show less":"Show less","Welcome visitor teaser":"Hi there 👋\nHow can we help?","Offline status":"Usually reply in a few minutes"},"FAQ Suggestions":{"aabe58fc-2aad-4df6-ae0f-47129c6abd10":{"questionId":"aabe58fc-2aad-4df6-ae0f-47129c6abd10","question":"🛒 Track my order","answer":"You can track your order using the tracking number provided in your shipping confirmation email. Click on [Track](#chatty-tracking) navigation","originalQuestion":"🛒 Track my order","originalAnswer":"You can track your order using the tracking number provided in your shipping confirmation email. Click on [Track](#chatty-tracking) navigation"},"9fe7785b-2775-4ed2-80ee-e6214a1a0524":{"questionId":"9fe7785b-2775-4ed2-80ee-e6214a1a0524","question":"🚚 How long does delivery take?","answer":"Typically, it takes 3-5 business days to receive your order. We're doing our best to deliver it promptly for you.","originalQuestion":"🚚 How long does delivery take?","originalAnswer":"Typically, it takes 3-5 business days to receive your order. We're doing our best to deliver it promptly for you."},"bdc3ea0b-7c54-4ea4-8847-622991c740ef":{"questionId":"bdc3ea0b-7c54-4ea4-8847-622991c740ef","question":"🔁 Return policy","answer":"Please check our return/refund/exchange policy [here](https://{{shopifyDomain}}/policies/refund-policy).","originalQuestion":"🔁 Return policy","originalAnswer":"Please check our return/refund/exchange policy [here](https://{{shopifyDomain}}/policies/refund-policy)."}},"FAQs":{"5C8p9KThOiHKfvnadNfr":{"questions":[{"questionId":"Nr5P0omgt3uvELWTawNy","categoryId":"5C8p9KThOiHKfvnadNfr","featured":true,"published":true,"isOutOfDate":false,"question":"How long will it take to receive my order?","answer":"<p>Typically, it takes 3-5 business days to receive your order. We're doing our best to deliver it promptly for you.</p>"},{"questionId":"EZFjmtmyTzpMHVX13YYZ","categoryId":"5C8p9KThOiHKfvnadNfr","featured":true,"published":true,"isOutOfDate":false,"question":"How to track my order?","answer":"<p>You can track your order using your order number or tracking number provided in your shipping confirmation email. Click on <a href=\"#chatty-tracking\">Track</a> navigation or <a href=\"#chatty-chat\">Chat with us</a>.</p>"},{"questionId":"lvqq8tp2KlelxnFizNRi","categoryId":"5C8p9KThOiHKfvnadNfr","featured":true,"published":true,"isOutOfDate":false,"question":"Do you ship internationally?","answer":"<p>Yes, we do ship internationally. The shipping fee may vary depending on your location.</p>"},{"questionId":"1yCLMBl9PbvLzrMXCGcJ","categoryId":"5C8p9KThOiHKfvnadNfr","featured":true,"published":true,"isOutOfDate":false,"question":"Do you offer free shipping?","answer":"Yes. Dermafirm USA offers free U.S. shipping on eligible retail orders of $40 or more. Approved professional accounts may have different wholesale order requirements. Please review the shipping options shown at checkout for the most accurate information."},{"questionId":"2cPYHT0NbUN8MPE5Xr3E","categoryId":"5C8p9KThOiHKfvnadNfr","featured":true,"published":true,"isOutOfDate":false,"question":"Can you guarantee my order will arrive by a specific date?","answer":"No. Delivery estimates are shown at checkout, but Dermafirm Assistant cannot guarantee a specific delivery date. Delivery time may vary based on the shipping method selected, carrier performance, destination, holidays, weather, and other factors."}],"categoryId":"5C8p9KThOiHKfvnadNfr","featured":true,"position":1,"icon":"cart","published":true,"isOutOfDate":false,"question":"Order & Shipping"},"u5l2jsJkEBny7VjkmcsJ":{"questions":[{"questionId":"xETDpEtnSxJSKaqWH19f","categoryId":"u5l2jsJkEBny7VjkmcsJ","featured":true,"published":true,"isOutOfDate":false,"question":"What is your return policy?","answer":"<p>Please check our return/refund/exchange policy <a href=\"https://dermafirmusa.myshopify.com/policies/refund-policy\" rel=\"noopener noreferrer\" target=\"_blank\">here</a>.</p>"},{"questionId":"wh9Kv3MP8qfC2RCbmVvO","categoryId":"u5l2jsJkEBny7VjkmcsJ","featured":true,"published":true,"isOutOfDate":false,"question":"Can I exchange an item?","answer":"<p>You can exchange an item with a higher-price item or the same item with a different size. See detailed policy <a href=\"https://dermafirmusa.myshopify.com/policies/refund-policy\" rel=\"noopener noreferrer\" target=\"_blank\">here</a>.</p>"}],"categoryId":"u5l2jsJkEBny7VjkmcsJ","featured":true,"position":2,"icon":"exchange","published":true,"isOutOfDate":false,"question":"Exchange & Return"},"l8qMYq86O7jGuxvTu0NJ":{"questions":[{"questionId":"XFFp5aQIBIv42WVQiqiS","categoryId":"l8qMYq86O7jGuxvTu0NJ","featured":true,"published":true,"isOutOfDate":false,"question":"How do I keep my professional account active?","answer":"<p style=\"font-family: Inter;\">Approved professional accounts are expected to place their first qualifying wholesale order of at least $200 within 7 business days of approval.</p><p style=\"font-family: Inter;\">After the first order, professional accounts are expected to place a minimum wholesale order of $200 at least once every 3 months to maintain active professional account status.</p>"},{"questionId":"XeTplUEcr8e3McJpw9Ox","categoryId":"l8qMYq86O7jGuxvTu0NJ","featured":true,"published":true,"isOutOfDate":false,"question":"How do I see wholesale pricing?","answer":"<p style=\"font-family: Inter;\">Please make sure you are logged in with your approved professional account.</p><p style=\"font-family: Inter;\">Use the email address you used during registration as your login ID. You will receive a 6-digit code by email. Enter the code and submit.</p><p style=\"font-family: Inter;\">Once logged in, approved professional customers should be able to see wholesale pricing.</p><p style=\"font-family: Inter;\">If you are logged in and still cannot see professional pricing, your account may need support review. Please contact Dermafirm USA Support at <a rel=\"noopener noreferrer nofollow\" href=\"mailto:[email protected]\">[email protected]</a> so our team can check your account status.</p>"},{"questionId":"ci0xeNfExBzqNgWm0E1J","categoryId":"l8qMYq86O7jGuxvTu0NJ","featured":true,"published":true,"isOutOfDate":false,"question":"How do I reactivate my professional account?","answer":"<p style=\"font-family: Inter;\">Professional account reactivation is reviewed by the Dermafirm USA team.</p><p style=\"font-family: Inter;\">If your professional account was disabled, please contact Dermafirm USA Support at <a rel=\"noopener noreferrer nofollow\" href=\"mailto:[email protected]\">[email protected]</a> for assistance.</p><p style=\"font-family: Inter;\">If your account is reactivated, you may be required to place a qualifying wholesale order of at least $200 within 7 business days to keep professional access active.</p><p style=\"font-family: Inter;\">After that, you will need to place a minimum wholesale order of $200 at least once every 3 months to maintain active professional account status.<br></p>"},{"questionId":"UVHHP98R3LJbksosfRTT","categoryId":"l8qMYq86O7jGuxvTu0NJ","featured":true,"published":true,"isOutOfDate":false,"question":"Can anyone buy professional products from Dermafirm USA?","answer":"<p style=\"font-family: Inter;\">Some Dermafirm USA products are available to retail customers, while professional-only products may require an approved professional account.</p><p style=\"font-family: Inter;\">Professional pricing and professional-only access are available only to approved professional customers after login. Dermafirm USA does not approve, reactivate, or disable professional accounts through chat.</p><p style=\"font-family: Inter;\">If you need help with professional account access, please contact Dermafirm USA Support at <a rel=\"noopener noreferrer nofollow\" href=\"mailto:[email protected]\">[email protected]</a>.<br></p>"},{"questionId":"VxfEcnN3J7Yfb0HKQmxn","categoryId":"l8qMYq86O7jGuxvTu0NJ","featured":true,"published":true,"isOutOfDate":false,"question":"Why can’t I see the wholesale price?","answer":"<p style=\"font-family: Inter;\">Wholesale pricing is only visible to approved professional account holders after login. Dermafirm Assistant cannot provide, estimate, or confirm wholesale prices through chat. If you already have an approved professional account, please log in to view wholesale prices on eligible professional products. If you are not yet approved, please apply for professional access through our website.<br></p>"},{"questionId":"StjqcBidLSl4bFV45Hwe","categoryId":"l8qMYq86O7jGuxvTu0NJ","featured":true,"published":true,"isOutOfDate":false,"question":"Do I need to log in to see professional product pricing?","answer":"<p style=\"font-family: Inter;\">Yes. Professional product pricing is only visible to approved professional account holders after login. Dermafirm Assistant cannot provide, estimate, or confirm wholesale pricing through chat. Please log in to your approved professional account to view eligible professional prices.<br></p>"},{"questionId":"4cZcfklIySbsbMddnY72","categoryId":"l8qMYq86O7jGuxvTu0NJ","featured":true,"published":true,"isOutOfDate":false,"question":"My professional account is not showing wholesale pricing. What should I do?","answer":"Please first make sure you are logged in with your approved professional account. If you are logged in and still cannot see wholesale pricing on eligible professional products, please contact Dermafirm USA Support for account review. Dermafirm Assistant cannot approve, reactivate, disable, or modify professional accounts through chat."},{"questionId":"VqM5X5rDRBlHfC56Mey0","categoryId":"l8qMYq86O7jGuxvTu0NJ","featured":true,"published":true,"isOutOfDate":false,"question":"How do I get access to wholesale pricing?","answer":"Wholesale pricing is available only to approved professional account holders. To request access, please apply for a professional account through our website. Once approved, you can log in to view eligible wholesale pricing directly on product pages. Dermafirm Assistant cannot approve accounts or provide wholesale prices through chat."},{"questionId":"qbo7nzaWSuCYhcz2hTQB","categoryId":"l8qMYq86O7jGuxvTu0NJ","featured":true,"published":true,"isOutOfDate":false,"question":"How do I keep my professional account active?","answer":"<p style=\"font-family: Inter;\">Approved professional accounts are expected to place their first qualifying wholesale order of at least $200 within 7 business days of approval.</p><p style=\"font-family: Inter;\">After the first order, professional accounts are expected to place a minimum wholesale order of $200 at least once every 3 months to maintain active professional account status.</p>"},{"questionId":"MfEaQE9q9vfdsAQIY6Fo","categoryId":"l8qMYq86O7jGuxvTu0NJ","featured":true,"published":true,"isOutOfDate":false,"question":"Do you have any products that are not on your website?","answer":"<p style=\"font-family: Inter;\"><strong>Answer:</strong> Yes. Dermafirm USA maintains a Professional Reserve Collection — a curated selection of premium products that are not displayed on our public website. This collection includes the Laudem Bio Exosome line, Laudem Bio Exo Black Label, and several advanced skin and hair restoration formulations. To request product details or place an order from the Reserve Collection, please email <a rel=\"noopener noreferrer nofollow\" href=\"mailto:[email protected]\">[email protected]</a>.</p>"},{"questionId":"KkF0MbhE1ZI62rGRZijl","categoryId":"l8qMYq86O7jGuxvTu0NJ","featured":true,"published":true,"isOutOfDate":false,"question":"What is the Professional Reserve Collection?","answer":"<p style=\"font-family: Inter;\">The Professional Reserve Collection is Dermafirm USA's curated selection of premium products that are not listed on the public website. The collection includes the Laudem Bio Exosome family, Laudem Bio Exo Black Label, select advanced hair restoration products, and several clinical-grade formulations. Access is available to both professional and retail customers by direct inquiry. To request product information or place an order, please email <a rel=\"noopener noreferrer nofollow\" href=\"mailto:[email protected]\">[email protected]</a>.</p>"},{"questionId":"8YNAzx4QAHclA6QCCBvu","categoryId":"l8qMYq86O7jGuxvTu0NJ","featured":true,"published":true,"isOutOfDate":false,"question":"How do I purchase products that are not listed on your website?","answer":"<p style=\"font-family: Inter;\">Products in our Professional Reserve Collection are available by direct inquiry. Please email <a rel=\"noopener noreferrer nofollow\" href=\"mailto:[email protected]\">[email protected]</a> with the product name (or a description of what you are looking for) and Jessica will respond with full product details, current availability, and a custom invoice for ordering.<br></p>"},{"questionId":"TXtx613kIosQR3SL14JD","categoryId":"l8qMYq86O7jGuxvTu0NJ","featured":true,"published":true,"isOutOfDate":false,"question":"Where can I find your premium exosome products?","answer":"<p style=\"font-family: Inter;\">Our premium exosomes, including Laudem Bio Exosome and Laudem Bio Exo Black Label, are part of the Professional Reserve Collection and are not listed on the public website. To request product details or place an order, please email <a rel=\"noopener noreferrer nofollow\" href=\"mailto:[email protected]\">[email protected]</a>.<br></p>"},{"questionId":"wzi7TofyenYyqODJ9KV3","categoryId":"l8qMYq86O7jGuxvTu0NJ","featured":true,"published":true,"isOutOfDate":false,"question":"Is the website catalog the complete list of all your products?","answer":"<p style=\"font-family: Inter;\">The public website displays our standard catalog. We also offer a Professional Reserve Collection that is not shown on the website — this includes premium exosomes, advanced hair restoration products, and select clinical-grade items. For the complete catalog including Reserve Collection items, please contact <a rel=\"noopener noreferrer nofollow\" href=\"mailto:[email protected]\">[email protected]</a>.<br></p>"},{"questionId":"UiB6jAQ2WuVQfo7p9XAx","categoryId":"l8qMYq86O7jGuxvTu0NJ","featured":true,"published":true,"isOutOfDate":false,"question":"Who do I contact about premium or specialty products?","answer":"<p style=\"font-family: Inter;\">All inquiries about premium products, the Professional Reserve Collection, and any items not displayed on the public website should be directed to <a rel=\"noopener noreferrer nofollow\" href=\"mailto:[email protected]\">[email protected]</a>. Jessica is Dermafirm USA's customer success lead and handles product information requests, custom orders, professional account questions, and protocol guidance.<br></p>"},{"questionId":"AZXFPLsuvvXEOYGnW5aB","categoryId":"l8qMYq86O7jGuxvTu0NJ","featured":true,"published":true,"isOutOfDate":false,"question":"Why can't I see my professional pricing? ","answer":"<p><strong>Professional Pricing Troubleshooting</strong></p><p>Dermafirm USA professional pricing is available only to customers with an active Professional Account.</p><p><strong>Step 1 — Confirm you are logged in</strong></p><p>Please make sure you are logged into the same email address associated with your approved Dermafirm USA Professional Account. If you are not logged in, the website will display regular retail pricing.</p><p><strong>Step 2 — Check the $200 professional minimum</strong></p><p>Professional orders require a minimum purchase of <strong>$200 at professional/wholesale pricing</strong>.</p><p>If the qualifying professional order is below $200, professional pricing may no longer apply and the products may display or revert to regular retail pricing.</p><p>Please add enough qualifying professional products to bring the professional order total to at least $200.</p><p><strong>Step 3 — Previously had professional pricing but it has disappeared</strong></p><p>Professional accounts must remain active by placing at least <strong>$200 in qualifying wholesale purchases every 90 days</strong>.</p><p>If you previously had professional pricing but no l
4141onger see it, your professional access may have become inactive. Please contact Dermafirm USA so we can review and reactivate your Professional Account if eligible.</p><p><strong>Step 4 — Cart is over $200 but checkout still shows retail pricing</strong></p><p>If you are logged into an active Professional Account and your qualifying professional order is over $200, but the price changes back to retail pricing at checkout, this may be caused by old browser session or cached website information.</p><p>Please try the following:</p><ol><li><p>Sign out of your Dermafirm USA account.</p></li><li><p>Close the Dermafirm USA browser tabs.</p></li><li><p>Clear your browser's cache and cookies for <a rel=\"noopener noreferrer nofollow\" href=\"http://DermafirmUSA.com\">DermafirmUSA.com</a>.</p></li><li><p>Reopen the website.</p></li><li><p>Log back into your Professional Account.</p></li><li><p>Add the products to your cart again.</p></li><li><p>Confirm the qualifying professional order is at least $200.</p></li></ol><p>You may also try an Incognito/Private browser window. If professional pricing works there, the issue is most likely related to the browser's cached session.</p><p><strong>Step 5 — Still not working</strong></p><p>If the problem continues after these steps, please contact Dermafirm USA support. Provide the email address associated with your Professional Account and, if possible, a screenshot of the cart or checkout showing the incorrect pricing.</p><p>A Dermafirm USA representative can verify your Professional Account status and assist further.</p>"},{"questionId":"VKf8TvjPmPe4Gimq00Ot","categoryId":"l8qMYq86O7jGuxvTu0NJ","featured":true,"published":true,"isOutOfDate":false,"question":"How do I reactivate my Professional Account?","answer":"<p><strong>How to Reactivate Your Dermafirm USA Professional Account</strong></p><p>Dermafirm USA Professional Accounts must maintain at least <strong>$200 in qualifying wholesale purchases every 90 days</strong> to remain active.</p><p>If you previously had Professional Pricing but no longer have access, your account may need to be reviewed for reactivation.</p><p><strong>To request a review:</strong></p><ol><li><p>Contact Dermafirm USA at <a rel=\"noopener noreferrer nofollow\" href=\"mailto:[email protected]\"><strong>[email protected]</strong></a>.</p></li><li><p>Provide the email address associated with your Professional Account.</p></li><li><p>Our team will review your account status and determine the appropriate next steps.</p></li></ol><p>Please do not create a new Professional Account unless instructed to do so by our team.</p><p>Reactivation is subject to account review and is not automatically guaranteed.</p><p>Once your Professional Account is active, remember that qualifying professional orders must meet the <strong>$200 minimum order requirement</strong> to receive professional pricing.</p><p>If you are already logged into an active Professional Account and your cart is $200 or more but you still see retail pricing, please try logging out, clearing your browser cache and cookies, and logging back in before contacting support.<br></p>"}],"categoryId":"l8qMYq86O7jGuxvTu0NJ","featured":true,"position":3,"icon":"payment","published":true,"isOutOfDate":false,"question":"Professional Account"},"v08AUWRgixH6Ztp56I34":{"questions":[{"questionId":"HIoyHUwDdBkoExSu52C8","categoryId":"v08AUWRgixH6Ztp56I34","featured":true,"published":true,"isOutOfDate":false,"question":"Does Dermafirm USA provide product education?","answer":"<p style=\"font-family: Inter;\">Dermafirm USA provides general product education to support professional use of our products.</p><p style=\"font-family: Inter;\">For advanced treatments, aesthetic devices, exosomes, PDRN, or post-procedure care, please contact Dermafirm USA Support at <a rel=\"noopener noreferrer nofollow\" href=\"mailto:[email protected]\">[email protected]</a>. Our support team can help arrange an advanced treatment education meeting for eligible active professional accounts.<br></p>"},{"questionId":"2PrZydn1XUt70GlSBXt7","categoryId":"v08AUWRgixH6Ztp56I34","featured":true,"published":true,"isOutOfDate":false,"question":"What products are recommended for post-treatment care?","answer":"<p style=\"font-family: Inter;\">Post-treatment care should focus on gentle cleansing, hydration, barrier support, soothing ingredients, and daily sun protection.</p><p style=\"font-family: Inter;\">Our Rx Hydra Exosome line is one of our best-selling options for post-treatment support. We also offer a brightening line and a trouble-skin line for professionals who want to supp
4141ort concerns such as uneven-looking tone, dullness, excess sebum, congestion, or blemish-prone skin.</p><p style=\"font-family: Inter;\">Because post-treatment needs can vary depending on the procedure, skin condition, and provider protocol, please follow your licensed provider’s instructions.</p><p style=\"font-family: Inter;\">For general product education, you may also contact Dermafirm USA Support at <a rel=\"noopener noreferrer nofollow\" href=\"mailto:[email protected]\">[email protected]</a>.<br></p>"},{"questionId":"USBVK9SLYjkPYsLNycpf","categoryId":"v08AUWRgixH6Ztp56I34","featured":true,"published":true,"isOutOfDate":false,"question":"What is PDRN skincare used for?","answer":"<p style=\"font-family: Inter;\">PDRN skincare products are commonly used in Korean skincare to support skin-repair care, hydration, and post-treatment routines. Benefits may vary depending on the product formula, treatment protocol, and individual skin condition.</p><p style=\"font-family: Inter;\">Dermafirm USA can provide general product education; however, we do not provide medical advice or treatment instructions through chat.</p><p style=\"font-family: Inter;\">If you have an active professional account, you may contact Dermafirm USA Support at <a rel=\"noopener noreferrer nofollow\" href=\"mailto:[email protected]\">[email protected]</a> to request a free advanced treatment education session.<br></p>"},{"questionId":"1MUBAqQSapq9uZuoSKcP","categoryId":"v08AUWRgixH6Ztp56I34","featured":true,"published":true,"isOutOfDate":false,"question":"Can Dermafirm Assistant recommend products for my skin concern?","answer":"Dermafirm Assistant can provide general product education and help you explore products based on general skin concerns. However, it cannot provide medical advice, diagnose skin conditions, guarantee results, or replace guidance from a licensed skincare or medical professional."},{"questionId":"rMmbyUfuMYEQb2f44Seo","categoryId":"v08AUWRgixH6Ztp56I34","featured":true,"published":true,"isOutOfDate":false,"question":"What products do you recommend for acne, breakouts, oily skin, clogged pores, and post-acne marks?","answer":"<p style=\"font-family: Inter;\">For acne-prone, oily, congested, or breakout-prone skin, we recommend the <strong>RX Exosome Purifying Line</strong> as our primary skincare solution.</p><p style=\"font-family: Inter;\"><strong>Recommended Routine:</strong></p><p style=\"font-family: Inter;\"><strong>RX Exosome Purifying Cleanser</strong></p><ul><li><p style=\"font-family: Inter;\">Helps remove excess oil, impurities, and pore congestion.</p></li><li><p style=\"font-family: Inter;\">Suitable for oily and acne-prone skin.</p></li></ul><p style=\"font-family: Inter;\"><strong>RX Exosome Purifying Serum</strong></p><ul><li><p style=\"font-family: Inter;\">Formulated with Exosomes, Tea Tree, 4-Terpineol, Centella Asiatica, Houttuynia Cordata, Witch Hazel, and MSM.</p></li><li><p style=\"font-family: Inter;\">Helps calm visible redness and support clearer-looking skin.</p></li></ul><p style=\"font-family: Inter;\"><strong>RX Exosome Purifying Cream</strong></p><ul><li><p style=\"font-family: Inter;\">Formulated with Exosomes, Ceramide NP, Lactobacillus Ferment, Centella Asiatica, Tea Tree, Houttuynia Cordata, and Hyaluronic Acid.</p></li><li><p style=\"font-family: Inter;\">Helps support the skin barrier while providing lightweight hydration.<br></p></li></ul><p style=\"font-family: Inter;\"></p>"}],"categoryId":"v08AUWRgixH6Ztp56I34","featured":true,"position":4,"icon":"payment","published":true,"isOutOfDate":false,"question":"Product Education"},"fhVbcFoGAZLXYTxu2OwP":{"questions":[{"questionId":"RKPoUXUI2SWrqntWYTnS","categoryId":"fhVbcFoGAZLXYTxu2OwP","featured":true,"published":true,"isOutOfDate":false,"question":"Does Dermafirm USA provide device support?","answer":"<p style=\"font-family: Inter;\">Dermafirm USA provides device education and support for eligible professional customers.</p><p style=\"font-family: Inter;\">For device setup, warranty questions, treatment use, or training support, please contact Dermafirm USA Support at <a rel=\"noopener noreferrer nofollow\" href=\"mailto:[email protected]\">[email protected]</a> so the appropriate team member can assist you.<br></p>"},{"questionId":"9N3kWSgBdeWx0ChaJFhw","categoryId":"fhVbcFoGAZLXYTxu2OwP","featured":true,"published":true,"isOutOfDate":false,"question":"Does Dermafirm USA offer wellness device education and support?","answer":"<p style=\"font-family: Inter;\">Dermafirm USA may provide general education and support for eligible wellness devices offered through our company.</p><p style=\"font-family: Inter;\">
4141For wellness device setup, product education, warranty questions, or training support, please contact Dermafirm USA Support at <a rel=\"noopener noreferrer nofollow\" href=\"mailto:[email protected]\">[email protected]</a> so the appropriate team member can assist you.</p><p style=\"font-family: Inter;\">Dermafirm USA does not provide medical advice, diagnosis, treatment claims, or health outcome guarantees through chat. Please consult a qualified healthcare provider for medical questions or condition-specific guidance.<br></p>"},{"questionId":"s9RrzvAU5whX6BLWhzwh","categoryId":"fhVbcFoGAZLXYTxu2OwP","featured":false,"published":true,"isOutOfDate":false,"question":"What should I do if my professional device is not working properly?","answer":"<p><strong>For a non-safety device issue, basic troubleshooting should be attempted before contacting support.</strong> If the device powers on but a handpiece or accessory is not functioning, first confirm that the handpiece or accessory is securely connected and that all approved cables are fully seated. Next, check whether the device displays an error message or error code. If an error code appears, record it exactly and do not attempt internal repairs. If these basic checks do not resolve the issue, please contact Dermafirm USA support. Do not open, disassemble, modify, bypass safety features, or attempt internal repairs on the device. When contacting support, please provide the device name, order information, serial number if available, a description of the problem, and photos or a short video showing the issue when helpful. If you notice overheating, smoke, a burning smell, sparking, electrical damage, or another potential safety issue, discontinue use immediately and contact Dermafirm USA support before using the device again. Warranty eligibility and repair or replacement options are determined after the device and purchase information are reviewed.</p>"}],"categoryId":"fhVbcFoGAZLXYTxu2OwP","featured":true,"position":5,"icon":"exchange","published":true,"isOutOfDate":false,"question":"Device Support"},"nLEqxsvSUXbWAFeKReh8":{"questions":[{"questionId":"D3XdgulLYBpZCOhxONHd","categoryId":"nLEqxsvSUXbWAFeKReh8","featured":true,"published":true,"isOutOfDate":false,"question":"How can I contact Dermafirm USA Support?","answer":"<p style=\"font-family: Inter;\">You can contact Dermafirm USA Support through the contact options on our website.</p><p style=\"font-family: Inter;\">Please include your name, email address, order number if applicable, and a brief description of your question so our team can assist you efficiently.</p><p style=\"font-family: Inter;\">You may also contact us directly at <a rel=\"noopener noreferrer nofollow\" href=\"mailto:[email protected]\">[email protected]</a>.<br></p>"},{"questionId":"L6P9rtv8KMu7O3rIkzcq","categoryId":"nLEqxsvSUXbWAFeKReh8","featured":true,"published":true,"isOutOfDate":false,"question":"Does Dermafirm USA have a showroom?","answer":"<p style=\"font-family: Inter;\">Yes. Our showroom is located near Boston, MA. Showroom visits are by appointment only.</p><p style=\"font-family: Inter;\">To arrange a visit, please contact Dermafirm USA Support at <a rel=\"noopener noreferrer nofollow\" href=\"mailto:[email protected]\">[email protected]</a>.<br></p>"},{"questionId":"VcxVOKT72GtDNALIty7m","categoryId":"nLEqxsvSUXbWAFeKReh8","featured":true,"published":true,"isOutOfDate":false,"question":"Where is Dermafirm USA’s warehouse located?","answer":"<p style=\"font-family: Inter;\">Dermafirm USA’s warehouse is located near Boston, MA.<br></p>"}],"categoryId":"nLEqxsvSUXbWAFeKReh8","featured":true,"position":6,"icon":"inventory","published":true,"isOutOfDate":false,"question":"Contact & Location"},"7jovfUByaKvVKYL66iU2":{"questions":[{"questionId":"0BeaOr8954nkqiSFWtK1","categoryId":"7jovfUByaKvVKYL66iU2","featured":true,"published":true,"isOutOfDate":false,"question":"Can Dermafirm USA provide medical or treatment advice through chat?","answer":"<p style=\"font-family: Inter;\">No. Dermafirm USA does not provide medical advice, diagnosis, injection guidance, microneedling depth instructions, professional treatment protocols, or condition-specific treatment recommendations through chat.</p><p style=\"font-family: Inter;\">
4141For treatment-related questions, please consult a licensed medical provider or qualified professional. Dermafirm USA can provide general product education only.<br></p>"},{"questionId":"lCMlKi2J4l5p2tX7KyW6","categoryId":"7jovfUByaKvVKYL66iU2","featured":true,"published":true,"isOutOfDate":false,"question":"Can Dermafirm USA share wholesale pricing through chat?","answer":"<p style=\"font-family: Inter;\">Wholesale pricing is available only to approved professional customers after login.</p><p style=\"font-family: Inter;\">Dermafirm USA does not reveal wholesale pricing, estimate wholesale discounts, or share professional-only pricing through chat unless the customer is verified through an approved professional account.<br></p>"},{"questionId":"dY6Pj1G7CXjRESCCnz8U","categoryId":"7jovfUByaKvVKYL66iU2","featured":true,"published":true,"isOutOfDate":false,"question":"Can Dermafirm USA approve or reactivate my professional account through chat?","answer":"<p style=\"font-family: Inter;\">No. Dermafirm USA does not approve, reactivate, or disable professional accounts through chat.</p><p style=\"font-family: Inter;\">Professional account changes must be reviewed by the Dermafirm USA team. For account support, please contact <a rel=\"noopener noreferrer nofollow\" href=\"mailto:[email protected]\">[email protected]</a>.<br></p>"},{"questionId":"vq3rYv8xTEPoVSKYdpFo","categoryId":"7jovfUByaKvVKYL66iU2","featured":true,"published":true,"isOutOfDate":false,"question":"Are Dermafirm USA products authentic?","answer":"<p style=\"font-family: Inter;\">Yes. Dermafirm USA provides authentic Korean skincare, haircare, wellness, and professional aesthetic products. Products are sourced through official distribution channels and shipped from the U.S. when available.<br></p>"},{"questionId":"oq0AooL82vZY1kIFFFZq","categoryId":"7jovfUByaKvVKYL66iU2","featured":true,"published":true,"isOutOfDate":false,"question":"Can Dermafirm Assistant provide hidden product or distributor-only product details?","answer":"No. Dermafirm Assistant cannot discuss hidden products, unpublished products, distributor-only products, private pricing, supplier details, or confidential company information. Please contact Dermafirm USA Support if you need help with available products or professional account access."}],"categoryId":"7jovfUByaKvVKYL66iU2","featured":true,"position":7,"icon":"social","published":true,"isOutOfDate":false,"question":"Policies & Safety"},"adsz6laHy4liTEM40hSm":{"questions":[{"questionId":"JsfDTOSPAHTddFPSRdvd","categoryId":"adsz6laHy4liTEM40hSm","featured":true,"published":true,"isOutOfDate":false,"question":"What payment methods do you accept?","answer":"We accept all major credit cards and available payment options shown at checkout. Payment availability may vary depending on your location, order type, and checkout method."},{"questionId":"SK9WOuqgAHYy97vdDjip","categoryId":"adsz6laHy4liTEM40hSm","featured":true,"published":true,"isOutOfDate":false,"question":"Why is my checkout total higher than expected?","answer":"<p style=\"font-family: Inter;\">We're sorry for the confusion! For personalized help, please email <a rel=\"noopener noreferrer nofollow\" href=\"mailto:[email protected]\"><strong>[email protected]</strong></a> with a screenshot of your checkout page or the items in your cart and your zip code, and our team will look into it right away.<br></p>"},{"questionId":"2QGBHu3buqavxDAePJFn","categoryId":"adsz6laHy4liTEM40hSm","featured":true,"published":true,"isOutOfDate":false,"question":"My discount code isn't working at checkout","answer":"<p style=\"font-family: Inter;\">Sorry about that! A discount code may not apply for a few reasons:</p><ul><li><p style=\"font-family: Inter;\">Codes are <strong>case-sensitive</strong> — please type it exactly as shown</p></li><li><p style=\"font-family: Inter;\">The code may have <strong>expired</strong> or reached its usage limit</p></li><li><p style=\"font-family: Inter;\">It may be <strong>restricted</strong> to specific products, collections, or a minimum order amount</p></li><li><p style=\"font-family: Inter;\">Only <strong>one discount code</strong> can be used per order</p></li><li><p style=\"font-family: Inter;\">Codes for <strong>professional or wholesale accounts</strong> only work when logged into that account</p></li></ul><p style=\"font-family: Inter;\">
4141For help with your code, please email <a rel=\"noopener noreferrer nofollow\" href=\"mailto:[email protected]\"><strong>[email protected]</strong></a> with the code you're trying to use and the items in your cart, and we'll check it for you.<br></p>"},{"questionId":"jrqL9VUKf8HMfLAi101K","categoryId":"adsz6laHy4liTEM40hSm","featured":true,"published":true,"isOutOfDate":false,"question":" I haven't placed my order yet — I need help before checkout","answer":"<p style=\"font-family: Inter;\">Of course — we're happy to help before you complete your order. Please email <a rel=\"noopener noreferrer nofollow\" href=\"mailto:[email protected]\"><strong>[email protected]</strong></a> with:</p><ul><li><p style=\"font-family: Inter;\">What you're seeing (the issue or unexpected charge)</p></li><li><p style=\"font-family: Inter;\">The products in your cart</p></li><li><p style=\"font-family: Inter;\">Any error message displayed</p></li></ul><p style=\"font-family: Inter;\">No order number is needed at this stage. Our team will walk you through it as quickly as possible.<br></p>"},{"questionId":"U5wAO7llmVe0SF8wGKj4","categoryId":"adsz6laHy4liTEM40hSm","featured":false,"published":true,"isOutOfDate":false,"question":"Why did my cart total change at checkout?","answer":"<p style=\"font-family: Inter;\">We’re sorry for the confusion. Checkout price differences may be related to shipping, taxes, discount codes, account status, product eligibility, or checkout settings.</p><p style=\"font-family: Inter;\">Since this requires a review of your cart or order details, please email <a rel=\"noopener noreferrer nofollow\" href=\"mailto:[email protected]\">[email protected]</a> with the following information:</p><ol><li><p style=\"font-family: Inter;\">The email address used for your Dermafirm USA account</p></li><li><p style=\"font-family: Inter;\">A screenshot of your cart</p></li><li><p style=\"font-family: Inter;\">A screenshot of the checkout page showing the different price</p></li><li><p style=\"font-family: Inter;\">Product names and quantities in your cart</p></li><li><p style=\"font-family: Inter;\">Any discount code you tried to use</p></li></ol><p style=\"font-family: Inter;\">Our team will review the details and help confirm the correct pricing.</p>"}],"categoryId":"adsz6laHy4liTEM40hSm","featured":true,"position":8,"icon":"payment","published":true,"isOutOfDate":false,"question":"Payment & Checkout"},"FplZYJ7LIngbHkdWvnDw":{"questions":[{"questionId":"gimrNCo8d0iRzHxIEIQI","categoryId":"FplZYJ7LIngbHkdWvnDw","featured":true,"published":true,"isOutOfDate":false,"question":"I have a problem with my order. What should I do?","answer":"For order-related questions, including missing packages, damaged items, incorrect items, returns, refunds, or delivery issues, please contact Dermafirm USA Support directly. Dermafirm Assistant cannot process returns, refunds, replacements, chargebacks, or shipping claims through chat."}],"categoryId":"FplZYJ7LIngbHkdWvnDw","featured":true,"position":9,"icon":"exchange","published":true,"isOutOfDate":false,"question":"Order Support"},"AzzWy2YhnUzjGvLE8A40":{"questions":[{"questionId":"E8ACBEQZrkRSuPbJhqFx","categoryId":"AzzWy2YhnUzjGvLE8A40","featured":true,"published":true,"isOutOfDate":false,"question":"I cannot log in to my account. What should I do?","answer":"Please use the login option on our website and follow the email verification process. If you still cannot access your account, please contact Dermafirm USA Support for assistance. Dermafirm Assistant cannot reset passwords, approve accounts, or modify account access through chat."},{"questionId":"McwSdO3i2Vcpe36sO1jT","categoryId":"AzzWy2YhnUzjGvLE8A40","featured":true,"published":true,"isOutOfDate":false,"question":"Why do I need a login code?","answer":"Dermafirm USA may use email verification to help protect customer accounts. Please enter the verification code sent to your email to complete login. If you do not receive the code, check your spam or junk folder, then contact support if the issue continues."}],"categoryId":"AzzWy2YhnUzjGvLE8A40","featured":true,"position":10,"icon":"discountAuto","published":true,"isOutOfDate":false,"question":"Account & Store Information"},"lKLxRFg2BbDvag4oEBLF":{"questions":[],"categoryId":"lKLxRFg2BbDvag4oEBLF","featured":false,"position":11,"icon":"","published":false,"isOutOfDate":false,"question":"Uncategorized"}}} || {};
4142
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4145        questions: [{"answer":"<p style=\"font-family: Inter;\">No. Dermafirm USA does not provide medical advice, diagnosis, injection guidance, microneedling depth instructions, professional treatment protocols, or condition-specific treatment recommendations through chat.</p><p style=\"font-family: Inter;\">For treatment-related questions, please consult a licensed medical provider or qualified professional. Dermafirm USA can provide general product education only.<br></p>","question":"Can Dermafirm USA provide medical or treatment advice through chat?","published":true,"categoryId":"7jovfUByaKvVKYL66iU2","featured":true,"createdAt":"2026-05-18T01:26:16.097Z","id":"0BeaOr8954nkqiSFWtK1","questionId":"0BeaOr8954nkqiSFWtK1"},{"answer":"Dermafirm Assistant can provide general product education and help you explore products based on general skin concerns. However, it cannot provide medical advice, diagnose skin conditions, guarantee results, or replace guidance from a licensed skincare or medical professional.","question":"Can Dermafirm Assistant recommend products for my skin concern?","featured":true,"published":true,"categoryId":"v08AUWRgixH6Ztp56I34","createdAt":"2026-05-18T09:56:50.772Z","type":"import","id":"1MUBAqQSapq9uZuoSKcP","questionId":"1MUBAqQSapq9uZuoSKcP"},{"answer":"Yes. Dermafirm USA offers free U.S. shipping on eligible retail orders of $40 or more. Approved professional accounts may have different wholesale order requirements. Please review the shipping options shown at checkout for the most accurate information.","question":"Do you offer free shipping?","featured":true,"published":true,"categoryId":"5C8p9KThOiHKfvnadNfr","createdAt":"2026-05-18T09:56:50.772Z","type":"import","id":"1yCLMBl9PbvLzrMXCGcJ","questionId":"1yCLMBl9PbvLzrMXCGcJ"},{"answer":"<p style=\"font-family: Inter;\">Post-treatment care should focus on gentle cleansing, hydration, barrier support, soothing ingredients, and daily sun protection.</p><p style=\"font-family: Inter;\">Our Rx Hydra Exosome line is one of our best-selling options for post-treatment support. We also offer a brightening line and a trouble-skin line for professionals who want to support concerns such as uneven-looking tone, dullness, excess sebum, congestion, or blemish-prone skin.</p><p style=\"font-family: Inter;\">Because post-treatment needs can vary depending on the procedure, skin condition, and provider protocol, please follow your licensed provider’s instructions.</p><p style=\"font-family: Inter;\">For general product education, you may also contact Dermafirm USA Support at <a rel=\"noopener noreferrer nofollow\" href=\"mailto:[email protected]\">[email protected]</a>.<br></p>","question":"What products are recommended for post-treatment care?","published":true,"categoryId":"v08AUWRgixH6Ztp56I34","featured":true,"createdAt":"2026-05-18T01:20:07.107Z","id":"2PrZydn1XUt70GlSBXt7","questionId":"2PrZydn1XUt70GlSBXt7"},{"answer":"<p style=\"font-family: Inter;\">Sorry about that! A discount code may not apply for a few reasons:</p><ul><li><p style=\"font-family: Inter;\">Codes are <strong>case-sensitive</strong> — please type it exactly as shown</p></li><li><p style=\"font-family: Inter;\">The code may have <strong>expired</strong> or reached its usage limit</p></li><li><p style=\"font-family: Inter;\">It may be <strong>restricted</strong> to specific products, collections, or a minimum order amount</p></li><li><p style=\"font-family: Inter;\">Only <strong>one discount code</strong> can be used per order</p></li><li><p style=\"font-family: Inter;\">Codes for <strong>professional or wholesale accounts</strong> only work when logged into that account</p></li></ul><p style=\"font-family: Inter;\">
4145For help with your code, please email <a rel=\"noopener noreferrer nofollow\" href=\"mailto:[email protected]\"><strong>[email protected]</strong></a> with the code you're trying to use and the items in your cart, and we'll check it for you.<br></p>","question":"My discount code isn't working at checkout","published":true,"categoryId":"adsz6laHy4liTEM40hSm","featured":true,"createdAt":"2026-05-19T16:59:36.976Z","id":"2QGBHu3buqavxDAePJFn","questionId":"2QGBHu3buqavxDAePJFn"},{"answer":"No. Delivery estimates are shown at checkout, but Dermafirm Assistant cannot guarantee a specific delivery date. Delivery time may vary based on the shipping method selected, carrier performance, destination, holidays, weather, and other factors.","question":"Can you guarantee my order will arrive by a specific date?","featured":true,"published":true,"categoryId":"5C8p9KThOiHKfvnadNfr","createdAt":"2026-05-18T09:56:50.772Z","type":"import","id":"2cPYHT0NbUN8MPE5Xr3E","questionId":"2cPYHT0NbUN8MPE5Xr3E"},{"answer":"Please first make sure you are logged in with your approved professional account. If you are logged in and still cannot see wholesale pricing on eligible professional products, please contact Dermafirm USA Support for account review. Dermafirm Assistant cannot approve, reactivate, disable, or modify professional accounts through chat.","question":"My professional account is not showing wholesale pricing. What should I do?","featured":true,"published":true,"categoryId":"l8qMYq86O7jGuxvTu0NJ","createdAt":"2026-05-18T09:56:50.772Z","type":"import","id":"4cZcfklIySbsbMddnY72","questionId":"4cZcfklIySbsbMddnY72"},{"answer":"<p style=\"font-family: Inter;\">Products in our Professional Reserve Collection are available by direct inquiry. Please email <a rel=\"noopener noreferrer nofollow\" href=\"mailto:[email protected]\">[email protected]</a> with the product name (or a description of what you are looking for) and Jessica will respond with full product details, current availability, and a custom invoice for ordering.<br></p>","question":"How do I purchase products that are not listed on your website?","published":true,"categoryId":"l8qMYq86O7jGuxvTu0NJ","featured":true,"createdAt":"2026-05-18T12:22:29.153Z","id":"8YNAzx4QAHclA6QCCBvu","questionId":"8YNAzx4QAHclA6QCCBvu"},{"answer":"<p style=\"font-family: Inter;\">Dermafirm USA may provide general education and support for eligible wellness devices offered through our company.</p><p style=\"font-family: Inter;\">For wellness device setup, product education, warranty questions, or training support, please contact Dermafirm USA Support at <a rel=\"noopener noreferrer nofollow\" href=\"mailto:[email protected]\">[email protected]</a> so the appropriate team member can assist you.</p><p style=\"font-family: Inter;\">Dermafirm USA does not provide medical advice, diagnosis, treatment claims, or health outcome guarantees through chat. Please consult a qualified healthcare provider for medical questions or condition-specific guidance.<br></p>","question":"Does Dermafirm USA offer wellness device education and support?","published":true,"categoryId":"fhVbcFoGAZLXYTxu2OwP","featured":true,"createdAt":"2026-05-18T01:24:51.626Z","id":"9N3kWSgBdeWx0ChaJFhw","questionId":"9N3kWSgBdeWx0ChaJFhw"},{"answer":"<p><strong>Professional Pricing Troubleshooting</strong></p><p>Dermafirm USA professional pricing is available only to customers with an active Professional Account.</p><p><strong>Step 1 — Confirm you are logged in</strong></p><p>Please make sure you are logged into the same email address associated with your approved Dermafirm USA Professional Account. If you are not logged in, the website will display regular retail pricing.</p><p><strong>Step 2 — Check the $200 professional minimum</strong></p><p>Professional orders require a minimum purchase of <strong>$200 at professional/wholesale pricing</strong>.</p><p>If the qualifying professional order is below $200, professional pricing may no longer apply and the products may display or revert to regular retail pricing.</p><p>Please add enough qualifying professional products to bring the professional order total to at least $200.</p><p><strong>Step 3 — Previously had professional pricing but it has disappeared</strong></p><p>Professional accounts must remain active by placing at least <strong>$200 in qualifying wholesale purchases every 90 days</strong>.</p><p>If you previously had professional pricing but no longer see it, your professional access may have become inactive. Please contact Dermafirm USA so we can review and reactivate your Professional Account if eligible.</p><p><strong>Step 4 — Cart is over $200 but checkout still shows retail pricing</strong></p><p>
4145If you are logged into an active Professional Account and your qualifying professional order is over $200, but the price changes back to retail pricing at checkout, this may be caused by old browser session or cached website information.</p><p>Please try the following:</p><ol><li><p>Sign out of your Dermafirm USA account.</p></li><li><p>Close the Dermafirm USA browser tabs.</p></li><li><p>Clear your browser's cache and cookies for <a rel=\"noopener noreferrer nofollow\" href=\"http://DermafirmUSA.com\">DermafirmUSA.com</a>.</p></li><li><p>Reopen the website.</p></li><li><p>Log back into your Professional Account.</p></li><li><p>Add the products to your cart again.</p></li><li><p>Confirm the qualifying professional order is at least $200.</p></li></ol><p>You may also try an Incognito/Private browser window. If professional pricing works there, the issue is most likely related to the browser's cached session.</p><p><strong>Step 5 — Still not working</strong></p><p>If the problem continues after these steps, please contact Dermafirm USA support. Provide the email address associated with your Professional Account and, if possible, a screenshot of the cart or checkout showing the incorrect pricing.</p><p>A Dermafirm USA representative can verify your Professional Account status and assist further.</p>","question":"Why can't I see my professional pricing? ","published":true,"categoryId":"l8qMYq86O7jGuxvTu0NJ","featured":true,"createdAt":"2026-08-29T03:05:42.570Z","id":"AZXFPLsuvvXEOYGnW5aB","questionId":"AZXFPLsuvvXEOYGnW5aB"},{"answer":"<p style=\"font-family: Inter;\">You can contact Dermafirm USA Support through the contact options on our website.</p><p style=\"font-family: Inter;\">Please include your name, email address, order number if applicable, and a brief description of your question so our team can assist you efficiently.</p><p style=\"font-family: Inter;\">You may also contact us directly at <a rel=\"noopener noreferrer nofollow\" href=\"mailto:[email protected]\">[email protected]</a>.<br></p>","question":"How can I contact Dermafirm USA Support?","published":true,"categoryId":"nLEqxsvSUXbWAFeKReh8","featured":true,"createdAt":"2026-05-18T01:23:04.205Z","id":"D3XdgulLYBpZCOhxONHd","questionId":"D3XdgulLYBpZCOhxONHd"},{"answer":"Please use the login option on our website and follow the email verification process. If you still cannot access your account, please contact Dermafirm USA Support for assistance. Dermafirm Assistant cannot reset passwords, approve accounts, or modify account access through chat.","question":"I cannot log in to my account. What should I do?","featured":true,"published":true,"categoryId":"AzzWy2YhnUzjGvLE8A40","createdAt":"2026-05-18T09:56:50.772Z","type":"import","id":"E8ACBEQZrkRSuPbJhqFx","questionId":"E8ACBEQZrkRSuPbJhqFx"},{"defaultCategoryId":1,"defaultQuestionId":2,"question":"How to track my order?","answer":"<p>You can track your order using your order number or tracking number provided in your shipping confirmation email. Click on <a href=\"#chatty-tracking\">Track</a> navigation or <a href=\"#chatty-chat\">Chat with us</a>.</p>","featured":true,"published":true,"createdAt":"2026-05-17T20:05:05.732Z","id":"EZFjmtmyTzpMHVX13YYZ","categoryId":"5C8p9KThOiHKfvnadNfr","updatedAt":"2026-05-17T20:05:06.278Z","questionId":"EZFjmtmyTzpMHVX13YYZ"},{"answer":"<p style=\"font-family: Inter;\">Dermafirm USA provides general product education to support professional use of our products.</p><p style=\"font-family: Inter;\">For advanced treatments, aesthetic devices, exosomes, PDRN, or post-procedure care, please contact Dermafirm USA Support at <a rel=\"noopener noreferrer nofollow\" href=\"mailto:[email protected]\">[email protected]</a>. Our support team can help arrange an advanced treatment education meeting for eligible active professional accounts.<br></p>","question":"Does Dermafirm USA provide product education?","published":true,"categoryId":"v08AUWRgixH6Ztp56I34","featured":true,"createdAt":"2026-05-18T01:19:19.259Z","id":"HIoyHUwDdBkoExSu52C8","questionId":"HIoyHUwDdBkoExSu52C8"},{"answer":"We accept all major credit cards and available payment options shown at checkout. Payment availability may vary depending on your location, order type, and checkout method.","question":"What payment methods do you accept?","featured":true,"published":true,"categoryId":"adsz6laHy4liTEM40hSm","createdAt":"2026-05-18T09:56:50.772Z","type":"import","id":"JsfDTOSPAHTddFPSRdvd","questionId":"JsfDTOSPAHTddFPSRdvd"},{"answer":"<p style=\"font-family: Inter;\">The Professional Reserve Collection is Dermafirm USA's curated selection of premium products that are not listed on the public website. The collection includes the Laudem Bio Exosome family, Laudem Bio Exo Black Label, select advanced hair restoration products, and several clinical-grade formulations. Access is available to both professional and retail customers by direct inquiry. To request product information or place an order, please email <a rel=\"noopener noreferrer nofollow\" href=\"mailto:[email protected]\">[email protected]</a>.</p>","question":"What is the Professional Reserve Collection?","published":true,"categoryId":"l8qMYq86O7jGuxvTu0NJ","featured":true,"createdAt":"2026-05-18T12:21:25.337Z","id":"KkF0MbhE1ZI62rGRZijl","questionId":"KkF0MbhE1ZI62rGRZijl"},{"answer":"<p style=\"font-family: Inter;\">Yes. Our showroom is located near Boston, MA. Showroom visits are by appointment only.</p><p style=\"font-family: Inter;\">To arrange a visit, please contact Dermafirm USA Support at <a rel=\"noopener noreferrer nofollow\" href=\"mailto:[email protected]\">[email protected]</a>.<br></p>","question":"Does Dermafirm USA have a showroom?","published":true,"categoryId":"nLEqxsvSUXbWAFeKReh8","featured":true,"createdAt":"2026-05-18T01:23:31.219Z","id":"L6P9rtv8KMu7O3rIkzcq","questionId":"L6P9rtv8KMu7O3rIkzcq"},{"answer":"Dermafirm USA may use email verification to help protect customer accounts. Please enter the verification code sent to your email to complete login. If you do not receive the code, check your spam or junk folder, then contact support if the issue continues.","question":"Why do I need a login code?","featured":true,"published":true,"categoryId":"AzzWy2YhnUzjGvLE8A40","createdAt":"2026-05-18T09:56:50.772Z","type":"import","id":"McwSdO3i2Vcpe36sO
41451jT","questionId":"McwSdO3i2Vcpe36sO1jT"},{"answer":"<p style=\"font-family: Inter;\"><strong>Answer:</strong> Yes. Dermafirm USA maintains a Professional Reserve Collection — a curated selection of premium products that are not displayed on our public website. This collection includes the Laudem Bio Exosome line, Laudem Bio Exo Black Label, and several advanced skin and hair restoration formulations. To request product details or place an order from the Reserve Collection, please email <a rel=\"noopener noreferrer nofollow\" href=\"mailto:[email protected]\">[email protected]</a>.</p>","question":"Do you have any products that are not on your website?","published":true,"categoryId":"l8qMYq86O7jGuxvTu0NJ","featured":true,"createdAt":"2026-05-18T12:20:28.866Z","id":"MfEaQE9q9vfdsAQIY6Fo","questionId":"MfEaQE9q9vfdsAQIY6Fo"},{"defaultCategoryId":1,"defaultQuestionId":1,"question":"How long will it take to receive my order?","answer":"<p>Typically, it takes 3-5 business days to receive your order. We're doing our best to deliver it promptly for you.</p>","featured":true,"published":true,"createdAt":"2026-05-17T20:05:05.732Z","id":"Nr5P0omgt3uvELWTawNy","categoryId":"5C8p9KThOiHKfvnadNfr","updatedAt":"2026-05-17T20:05:06.278Z","questionId":"Nr5P0omgt3uvELWTawNy"},{"answer":"<p style=\"font-family: Inter;\">Dermafirm USA provides device education and support for eligible professional customers.</p><p style=\"font-family: Inter;\">For device setup, warranty questions, treatment use, or training support, please contact Dermafirm USA Support at <a rel=\"noopener noreferrer nofollow\" href=\"mailto:[email protected]\">[email protected]</a> so the appropriate team member can assist you.<br></p>","question":"Does Dermafirm USA provide device support?","published":true,"categoryId":"fhVbcFoGAZLXYTxu2OwP","featured":true,"createdAt":"2026-05-18T01:21:42.892Z","id":"RKPoUXUI2SWrqntWYTnS","questionId":"RKPoUXUI2SWrqntWYTnS"},{"answer":"<p style=\"font-family: Inter;\">We're sorry for the confusion! For personalized help, please email <a rel=\"noopener noreferrer nofollow\" href=\"mailto:[email protected]\"><strong>[email protected]</strong></a> with a screenshot of your checkout page or the items in your cart and your zip code, and our team will look into it right away.<br></p>","question":"Why is my checkout total higher than expected?","published":true,"categoryId":"adsz6laHy4liTEM40hSm","featured":true,"createdAt":"2026-05-19T16:58:49.226Z","id":"SK9WOuqgAHYy97vdDjip","questionId":"SK9WOuqgAHYy97vdDjip"},{"answer":"<p style=\"font-family: Inter;\">Yes. Professional product pricing is only visible to approved professional account holders after login. Dermafirm Assistant cannot provide, estimate, or confirm wholesale pricing through chat. Please log in to your approved professional account to view eligible professional prices.<br></p>","question":"Do I need to log in to see professional product pricing?","published":true,"categoryId":"l8qMYq86O7jGuxvTu0NJ","featured":true,"createdAt":"2026-05-18T09:47:56.863Z","id":"StjqcBidLSl4bFV45Hwe","questionId":"StjqcBidLSl4bFV45Hwe"},{"answer":"<p style=\"font-family: Inter;\">Our premium exosomes, including Laudem Bio Exosome and Laudem Bio Exo Black Label, are part of the Professional Reserve Collection and are not listed on the public website. To request product details or place an order, please email <a rel=\"noopener noreferrer nofollow\" href=\"mailto:[email protected]\">[email protected]</a>.<br></p>","question":"Where can I find your premium exosome products?","published":true,"categoryId":"l8qMYq86O7jGuxvTu0NJ","featured":true,"createdAt":"2026-05-18T12:22:55.219Z","id":"TXtx613kIosQR3SL14JD","questionId":"TXtx613kIosQR3SL14JD"},{"answer":"<p style=\"font-family: Inter;\">We’re sorry for the confusion. Checkout price differences may be related to shipping, taxes, discount codes, account status, product eligibility, or checkout settings.</p><p style=\"font-family: Inter;\">Since this requires a review of your cart or order details, please email <a rel=\"noopener noreferrer nofollow\" href=\"mailto:[email protected]\">[email protected]</a> with the following information:</p><ol><li><p style=\"font-family: Inter;\">The email address used for your Dermafirm USA account</p></li><li><p style=\"font-family: Inter;\">A screenshot of your cart</p></li><li><p style=\"font-family: Inter;\">A screenshot of the checkout page showing the different price</p></li><li><p style=\"font-family: Inter;\">Product names and quantities in your cart</p></li><li><p style=\"font-family: Inter;\">Any discount code you tried to use</p></li></ol><p style=\"font-family: Inter;\">Our team will review the details and help confirm the correct pricing.</p>","question":"Why did my cart total change at checkout?","published":true,"categoryId":"adsz6laHy4liTEM40hSm","featured":false,"createdAt":"2026-06-08T08:23:01.900Z","id":"U5wAO7llmVe0SF8wGKj4","questionId":"U5wAO7llmVe0SF8wGKj4"},{"answer":"<p style=\"font-family: Inter;\">PDRN skincare products are commonly used in Korean skincare to supp
4145ort skin-repair care, hydration, and post-treatment routines. Benefits may vary depending on the product formula, treatment protocol, and individual skin condition.</p><p style=\"font-family: Inter;\">Dermafirm USA can provide general product education; however, we do not provide medical advice or treatment instructions through chat.</p><p style=\"font-family: Inter;\">If you have an active professional account, you may contact Dermafirm USA Support at <a rel=\"noopener noreferrer nofollow\" href=\"mailto:[email protected]\">[email protected]</a> to request a free advanced treatment education session.<br></p>","question":"What is PDRN skincare used for?","published":true,"categoryId":"v08AUWRgixH6Ztp56I34","featured":true,"createdAt":"2026-05-18T01:20:31.716Z","id":"USBVK9SLYjkPYsLNycpf","questionId":"USBVK9SLYjkPYsLNycpf"},{"answer":"<p style=\"font-family: Inter;\">Some Dermafirm USA products are available to retail customers, while professional-only products may require an approved professional account.</p><p style=\"font-family: Inter;\">Professional pricing and professional-only access are available only to approved professional customers after login. Dermafirm USA does not approve, reactivate, or disable professional accounts through chat.</p><p style=\"font-family: Inter;\">If you need help with professional account access, please contact Dermafirm USA Support at <a rel=\"noopener noreferrer nofollow\" href=\"mailto:[email protected]\">[email protected]</a>.<br></p>","question":"Can anyone buy professional products from Dermafirm USA?","published":true,"categoryId":"l8qMYq86O7jGuxvTu0NJ","featured":true,"createdAt":"2026-05-18T01:17:56.396Z","id":"UVHHP98R3LJbksosfRTT","questionId":"UVHHP98R3LJbksosfRTT"},{"answer":"<p style=\"font-family: Inter;\">All inquiries about premium products, the Professional Reserve Collection, and any items not displayed on the public website should be directed to <a rel=\"noopener noreferrer nofollow\" href=\"mailto:[email protected]\">[email protected]</a>. Jessica is Dermafirm USA's customer success lead and handles product information requests, custom orders, professional account questions, and protocol guidance.<br></p>","question":"Who do I contact about premium or specialty products?","published":true,"categoryId":"l8qMYq86O7jGuxvTu0NJ","featured":true,"createdAt":"2026-05-18T12:23:48.200Z","id":"UiB6jAQ2WuVQfo7p9XAx","questionId":"UiB6jAQ2WuVQfo7p9XAx"},{"answer":"<p><strong>How to Reactivate Your Dermafirm USA Professional Account</strong></p><p>Dermafirm USA Professional Accounts must maintain at least <strong>$200 in qualifying wholesale purchases every 90 days</strong> to remain active.</p><p>If you previously had Professional Pricing but no longer have access, your account may need to be reviewed for reactivation.</p><p><strong>To request a review:</strong></p><ol><li><p>Contact Dermafirm USA at <a rel=\"noopener noreferrer nofollow\" href=\"mailto:[email protected]\"><strong>[email protected]</strong></a>.</p></li><li><p>Provide the email address associated with your Professional Account.</p></li><li><p>Our team will review your account status and determine the appropriate next steps.</p></li></ol><p>Please do not create a new Professional Account unless instructed to do so by our team.</p><p>Reactivation is subject to account review and is not automatically guaranteed.</p><p>Once your Professional Account is active, remember that qualifying professional orders must meet the <strong>$200 minimum order requirement</strong> to receive professional pricing.</p><p>If you are already logged into an active Professional Account and your cart is $200 or more but you still see retail pricing, please try logging out, clearing your browser cache and cookies, and logging back in before contacting support.<br></p>","question":"How do I reactivate my Professional Account?","published":true,"categoryId":"l8qMYq86O7jGuxvTu0NJ","featured":true,"createdAt":"2026-08-29T03:31:11.409Z","id":"VKf8TvjPmPe4Gimq00Ot","questionId":"VKf8TvjPmPe4Gimq00Ot"},{"answer":"<p style=\"font-family: Inter;\">Dermafirm USA’s warehouse is located near Boston, MA.<br></p>","question":"Where is Dermafirm USA’s warehouse located?","published":true,"categoryId":"nLEqxsvSUXbWAFeKReh8","featured":true,"createdAt":"2026-05-18T01:23:59.172Z","i
4145d":"VcxVOKT72GtDNALIty7m","questionId":"VcxVOKT72GtDNALIty7m"},{"answer":"Wholesale pricing is available only to approved professional account holders. To request access, please apply for a professional account through our website. Once approved, you can log in to view eligible wholesale pricing directly on product pages. Dermafirm Assistant cannot approve accounts or provide wholesale prices through chat.","question":"How do I get access to wholesale pricing?","featured":true,"published":true,"categoryId":"l8qMYq86O7jGuxvTu0NJ","createdAt":"2026-05-18T09:56:50.772Z","type":"import","id":"VqM5X5rDRBlHfC56Mey0","questionId":"VqM5X5rDRBlHfC56Mey0"},{"answer":"<p style=\"font-family: Inter;\">Wholesale pricing is only visible to approved professional account holders after login. Dermafirm Assistant cannot provide, estimate, or confirm wholesale prices through chat. If you already have an approved professional account, please log in to view wholesale prices on eligible professional products. If you are not yet approved, please apply for professional access through our website.<br></p>","question":"Why can’t I see the wholesale price?","published":true,"categoryId":"l8qMYq86O7jGuxvTu0NJ","featured":true,"createdAt":"2026-05-18T09:47:00.197Z","id":"VxfEcnN3J7Yfb0HKQmxn","questionId":"VxfEcnN3J7Yfb0HKQmxn"},{"answer":"<p style=\"font-family: Inter;\">Approved professional accounts are expected to place their first qualifying wholesale order of at least $200 within 7 business days of approval.</p><p style=\"font-family: Inter;\">After the first order, professional accounts are expected to place a minimum wholesale order of $200 at least once every 3 months to maintain active professional account status.</p>","question":"How do I keep my professional account active?","published":true,"categoryId":"l8qMYq86O7jGuxvTu0NJ","featured":true,"createdAt":"2026-05-18T01:16:19.100Z","id":"XFFp5aQIBIv42WVQiqiS","questionId":"XFFp5aQIBIv42WVQiqiS"},{"answer":"<p style=\"font-family: Inter;\">Please make sure you are logged in with your approved professional account.</p><p style=\"font-family: Inter;\">Use the email address you used during registration as your login ID. You will receive a 6-digit code by email. Enter the code and submit.</p><p style=\"font-family: Inter;\">Once logged in, approved professional customers should be able to see wholesale pricing.</p><p style=\"font-family: Inter;\">If you are logged in and still cannot see professional pricing, your account may need support review. Please contact Dermafirm USA Support at <a rel=\"noopener noreferrer nofollow\" href=\"mailto:[email protected]\">[email protected]</a> so our team can check your account status.</p>","question":"How do I see wholesale pricing?","published":true,"categoryId":"l8qMYq86O7jGuxvTu0NJ","featured":true,"createdAt":"2026-05-18T01:16:53.845Z","id":"XeTplUEcr8e3McJpw9Ox","questionId":"XeTplUEcr8e3McJpw9Ox"},{"answer":"<p style=\"font-family: Inter;\">Professional account reactivation is reviewed by the Dermafirm USA team.</p><p style=\"font-family: Inter;\">If your professional account was disabled, please contact Dermafirm USA Support at <a rel=\"noopener noreferrer nofollow\" href=\"mailto:[email protected]\">[email protected]</a> for assistance.</p><p style=\"font-family: Inter;\">If your account is reactivated, you may be required to place a qualifying wholesale order of at least $200 within 7 business days to keep professional access active.</p><p style=\"font-family: Inter;\">After that, you will need to place a minimum wholesale order of $200 at least once every 3 months to maintain active professional account status.<br></p>","question":"How do I reactivate my professional account?","published":true,"categoryId":"l8qMYq86O7jGuxvTu0NJ","featured":true,"createdAt":"2026-05-18T01:17:32.218Z","id":"ci0xeNfExBzqNgWm0E1J","questionId":"ci0xeNfExBzqNgWm0E1J"},{"answer":"<p style=\"font-family: Inter;\">No. Dermafirm USA does not approve, reactivate, or disable professional accounts through chat.</p><p style=\"font-family: Inter;\">Professional account changes must be reviewed by the Dermafirm USA team. For account support, please contact <a rel=\"noopener noreferrer nofollow\" href=\"mailto:[email protected]\">[email protected]</a>.<br></p>","question":"Can Dermafirm USA approve or reactivate my professional account through chat?","published":true,"categoryId":"7jovfUByaKvVKYL66iU2","featured":true,"createdAt":"2026-05-18T01:27:13.082Z","id":"dY6Pj1G7CXjRESCCnz8U","questionId":"dY6Pj1G7CXjRESCCnz8U"},{"answer":"For order-related questions, including missing packages, damaged items, incorrect items, returns, refunds, or delivery issues, please contact Dermafirm USA Support directly. Dermafirm Assistant cannot process returns, refunds, replacements, chargebacks, or shipping claims through chat.","question":"I have a problem with my order. What should I do?","featured":true,"published":true,"categoryId":"FplZYJ7LIngbHkdWvnDw","createdAt":"2026-05-18T09:56:50.772Z","type":"import","id":"gimrNCo8d0iRzHxIEIQI","questionId":"gimrNCo8d0iRzHxIEIQI"},{"answer":"<p style=\"font-family: Inter;\">Of course — we're happy to help before you complete your order. Please email <a rel=\"noopener noreferrer nofollow\" href=\"mailto:[email protected]\"><strong>[email protected]</strong></a> with:</p><ul><li><p style=\"font-family: Inter;\">
4145What you're seeing (the issue or unexpected charge)</p></li><li><p style=\"font-family: Inter;\">The products in your cart</p></li><li><p style=\"font-family: Inter;\">Any error message displayed</p></li></ul><p style=\"font-family: Inter;\">No order number is needed at this stage. Our team will walk you through it as quickly as possible.<br></p>","question":" I haven't placed my order yet — I need help before checkout","published":true,"categoryId":"adsz6laHy4liTEM40hSm","featured":true,"createdAt":"2026-05-19T17:00:21.849Z","id":"jrqL9VUKf8HMfLAi101K","questionId":"jrqL9VUKf8HMfLAi101K"},{"answer":"<p style=\"font-family: Inter;\">Wholesale pricing is available only to approved professional customers after login.</p><p style=\"font-family: Inter;\">Dermafirm USA does not reveal wholesale pricing, estimate wholesale discounts, or share professional-only pricing through chat unless the customer is verified through an approved professional account.<br></p>","question":"Can Dermafirm USA share wholesale pricing through chat?","published":true,"categoryId":"7jovfUByaKvVKYL66iU2","featured":true,"createdAt":"2026-05-18T01:26:44.135Z","id":"lCMlKi2J4l5p2tX7KyW6","questionId":"lCMlKi2J4l5p2tX7KyW6"},{"defaultCategoryId":1,"defaultQuestionId":3,"question":"Do you ship internationally?","answer":"<p>Yes, we do ship internationally. The shipping fee may vary depending on your location.</p>","featured":true,"published":true,"createdAt":"2026-05-17T20:05:05.732Z","id":"lvqq8tp2KlelxnFizNRi","categoryId":"5C8p9KThOiHKfvnadNfr","updatedAt":"2026-05-17T20:05:06.278Z","questionId":"lvqq8tp2KlelxnFizNRi"},{"answer":"No. Dermafirm Assistant cannot discuss hidden products, unpublished products, distributor-only products, private pricing, supplier details, or confidential company information. Please contact Dermafirm USA Support if you need help with available products or professional account access.","question":"Can Dermafirm Assistant provide hidden product or distributor-only product details?","featured":true,"published":true,"categoryId":"7jovfUByaKvVKYL66iU2","createdAt":"2026-05-18T09:56:50.772Z","type":"import","id":"oq0AooL82vZY1kIFFFZq","questionId":"oq0AooL82vZY1kIFFFZq"},{"answer":"<p style=\"font-family: Inter;\">Approved professional accounts are expected to place their first qualifying wholesale order of at least $200 within 7 business days of approval.</p><p style=\"font-family: Inter;\">After the first order, professional accounts are expected to place a minimum wholesale order of $200 at least once every 3 months to maintain active professional account status.</p>","question":"How do I keep my professional account active?","published":true,"createdAt":"2026-05-18T01:13:29.745Z","featured":true,"categories":"Professional Account","categoryId":"l8qMYq86O7jGuxvTu0NJ","updatedAt":"2026-05-18T11:33:50.550Z","id":"qbo7nzaWSuCYhcz2hTQB","questionId":"qbo7nzaWSuCYhcz2hTQB"},{"answer":"<p style=\"font-family: Inter;\">For acne-prone, oily, congested, or breakout-prone skin, we recommend the <strong>RX Exosome Purifying Line</strong> as our primary skincare solution.</p><p style=\"font-family: Inter;\"><strong>Recommended Routine:</strong></p><p style=\"font-family: Inter;\"><strong>RX Exosome Purifying Cleanser</strong></p><ul><li><p style=\"font-family: Inter;\">Helps remove excess oil, impurities, and pore congestion.</p></li><li><p style=\"font-family: Inter;\">Suitable for oily and acne-prone skin.</p></li></ul><p style=\"font-family: Inter;\"><strong>RX Exosome Purifying Serum</strong></p><ul><li><p style=\"font-family: Inter;\">Formulated with Exosomes, Tea Tree, 4-Terpineol, Centella Asiatica, Houttuynia Cordata, Witch Hazel, and MSM.</p></li><li><p style=\"font-family: Inter;\">Helps calm visible redness and support clearer-looking skin.</p></li></ul><p style=\"font-family: Inter;\"><strong>RX Exosome Purifying Cream</strong></p><ul><li><p style=\"font-family: Inter;\">Formulated with Exosomes, Ceramide NP, Lactobacillus Ferment, Centella Asiatica, Tea Tree, Houttuynia Cordata, and Hyaluronic Acid.</p></li><li><p style=\"font-family: Inter;\">Helps support the skin barrier while providing lightweight hydration.<br></p></li></ul><p style=\"font-family: Inter;\"></p>","question":"What products do you recommend for acne, breakouts, oily skin, clogged pores, and post-acne marks?","published":true,"categoryId":"v08AUWRgixH6Ztp56I34","featured":true,"createdAt":"2026-06-24T21:10:18.449Z","id":"rMmbyUfuMYEQb2f44Seo","questionId":"rMmbyUfuMYEQb2f44Seo"},{"question":"What should I do if my professional device is not working properly?","published":true,"categoryId":"fhVbcFoGAZLXYTxu2OwP","featured":false,"createdAt":"2026-08-29T03:35:14.548Z","answer":"<p><strong>For a non-safety device issue, basic troubleshooting should be attempted before contacting support.</strong> If the device powers on but a handpiece or accessory is not functioning, first confirm that the handpiece or accessory is securely connected and that all approved cables are fully seated. Next, check whether the device displays an error message or error code. If an error code appears, record 
4145it exactly and do not attempt internal repairs. If these basic checks do not resolve the issue, please contact Dermafirm USA support. Do not open, disassemble, modify, bypass safety features, or attempt internal repairs on the device. When contacting support, please provide the device name, order information, serial number if available, a description of the problem, and photos or a short video showing the issue when helpful. If you notice overheating, smoke, a burning smell, sparking, electrical damage, or another potential safety issue, discontinue use immediately and contact Dermafirm USA support before using the device again. Warranty eligibility and repair or replacement options are determined after the device and purchase information are reviewed.</p>","categories":"Device Support","updatedAt":"2026-08-29T03:50:29.744Z","id":"s9RrzvAU5whX6BLWhzwh","questionId":"s9RrzvAU5whX6BLWhzwh"},{"answer":"<p style=\"font-family: Inter;\">Yes. Dermafirm USA provides authentic Korean skincare, haircare, wellness, and professional aesthetic products. Products are sourced through official distribution channels and shipped from the U.S. when available.<br></p>","question":"Are Dermafirm USA products authentic?","published":true,"categoryId":"7jovfUByaKvVKYL66iU2","featured":true,"createdAt":"2026-05-18T09:51:08.087Z","id":"vq3rYv8xTEPoVSKYdpFo","questionId":"vq3rYv8xTEPoVSKYdpFo"},{"defaultCategoryId":2,"defaultQuestionId":6,"question":"Can I exchange an item?","answer":"<p>You can exchange an item with a higher-price item or the same item with a different size. See detailed policy <a href=\"https://dermafirmusa.myshopify.com/policies/refund-policy\" rel=\"noopener noreferrer\" target=\"_blank\">here</a>.</p>","featured":true,"published":true,"createdAt":"2026-05-17T20:05:05.733Z","id":"wh9Kv3MP8qfC2RCbmVvO","categoryId":"u5l2jsJkEBny7VjkmcsJ","updatedAt":"2026-05-17T20:05:06.278Z","questionId":"wh9Kv3MP8qfC2RCbmVvO"},{"answer":"<p style=\"font-family: Inter;\">The public website displays our standard catalog. We also offer a Professional Reserve Collection that is not shown on the website — this includes premium exosomes, advanced hair restoration products, and select clinical-grade items. For the complete catalog including Reserve Collection items, please contact <a rel=\"noopener noreferrer nofollow\" href=\"mailto:[email protected]\">[email protected]</a>.<br></p>","question":"Is the website catalog the complete list of all your products?","published":true,"categoryId":"l8qMYq86O7jGuxvTu0NJ","featured":true,"createdAt":"2026-05-18T12:23:23.467Z","id":"wzi7TofyenYyqODJ9KV3","questionId":"wzi7TofyenYyqODJ9KV3"},{"defaultCategoryId":2,"defaultQuestionId":5,"question":"What is your return policy?","answer":"<p>Please check our return/refund/exchange policy <a href=\"https://dermafirmusa.myshopify.com/policies/refund-policy\" rel=\"noopener noreferrer\" target=\"_blank\">here</a>.</p>","featured":true,"published":true,"createdAt":"2026-05-17T20:05:05.733Z","id":"xETDpEtnSxJSKaqWH19f","categoryId":"u5l2jsJkEBny7VjkmcsJ","updatedAt":"2026-05-17T20:05:06.278Z","questionId":"xETDpEtnSxJSKaqWH19f"}] || [],
4146        categories: [{"defaultCategoryId":1,"question":"Order & Shipping","index":1,"position":1,"featured":true,"published":true,"icon":"cart","createdAt":"2026-05-17T20:05:05.732Z","updatedAt":"2026-05-17T20:05:06.280Z","questions":[{"title":"How long will it take to receive my order?","question":"How long will it take to receive my order?","answer":"<p>Typically, it takes 3-5 business days to receive your order. We're doing our best to deliver it promptly for you.</p>","featured":true,"published":true,"index":1,"defaultCategoryId":1,"defaultQuestionId":1,"questionId":"Nr5P0omgt3uvELWTawNy"},{"title":"How to track my order?","question":"How to track my order?","answer":"<p>You can track your order using your order number or tracking number provided in your shipping confirmation email. Click on <a href=\"#chatty-tracking\">Track</a> navigation or <a href=\"#chatty-chat\">Chat with us</a>.</p>","featured":true,"published":true,"index":2,"defaultCategoryId":1,"defaultQuestionId":2,"questionId":"EZFjmtmyTzpMHVX13YYZ"},{"title":"Do you ship internationally?","question":"Do you ship internationally?","answer":"<p>Yes, we do ship internationally. The shipping fee may vary depending on your location.</p>","featured":true,"published":true,"index":3,"defaultCategoryId":1,"defaultQuestionId":3,"questionId":"lvqq8tp2KlelxnFizNRi"},{"questionId":"1yCLMBl9PbvLzrMXCGcJ","title":"Do you offer free shipping?","question":"Do you offer free shipping?","published":true,"featured":true,"answer":"Yes. Dermafirm USA offers free U.S. shipping on eligible retail orders of $40 or more. Approved professional accounts may have different wholesale order requirements. Please review the shipping options shown at checkout for the most accurate information."},{"questionId":"2cPYHT0NbUN8MPE5Xr3E","title":"Can you guarantee my order will arrive by a specific date?","question":"Can you guarantee my order will arrive by a specific date?","published":true,"featured":true,"answer":"No. Delivery estimates are shown at checkout, but Dermafirm Assistant cannot guarantee a specific delivery date. Delivery time may vary based on the shipping method selected, carrier performance, destination, holidays, weather, and other factors."}],"id":"5C8p9KThOiHKfvnadNfr","categoryId":"5C8p9KThOiHKfvnadNfr"},{"defaultCategoryId":2,"position":2,"question":"Exchange & Return","index":1,"featured":true,"published":true,"icon":"exchange","createdAt":"2026-05-17T20:05:05.732Z","questions":[{"title":"What is your return policy?","question":"What is your return policy?","answer":"<p>Please check our return/refund/exchange policy <a href=\"https://{{shopifyDomain}}/policies/refund-policy\" rel=\"noopener noreferrer\" target=\"_blank\">here</a>.</p>","featured":true,"published":true,"index":1,"defaultCategoryId":2,"defaultQuestionId":5,"questionId":"xETDpEtnSxJSKaqWH19f"},{"title":"Can I exchange an item?","question":"Can I exchange an item?","answer":"<p>You can exchange an item with a higher-price item or the same item with a different size. See detailed policy <a href=\"https://{{shopifyDomain}}/policies/refund-policy\" rel=\"noopener noreferrer\" target=\"_blank\">here</a>.</p>","featured":true,"published":true,"index":2,"defaultCategoryId":2,"defaultQuestionId":6,"questionId":"wh9Kv3MP8qfC2RCbmVvO"}],"updatedAt":"2026-05-17T20:05:06.280Z","id":"u5l2jsJkEBny7VjkmcsJ","categoryId":"u5l2jsJkEBny7VjkmcsJ"},{"question":"Professional Account","position":3,"featured":true,"published":true,"icon":"payment","categoryId":"l8qMYq86O7jGuxvTu0NJ","createdAt":"2026-05-18T01:15:20.832Z","questions":[{"title":"How do I keep my professional account active?","featured":true,"published":true,"questionId":"XFFp5aQIBIv42WVQiqiS"},{"title":"How do I see wholesale pricing?","featured":true,"published":true,"questionId":"XeTplUEcr8e3McJpw9Ox"},{"title":"How do I reactivate my professional account?","featured":true,"published":true,"questionId":"ci0xeNfExBzqNgWm0E1J"},{"title":"Can anyone buy professional products from Dermafirm USA?","featured":true,"published":true,"questionId":"UVHHP98R3LJbksosfRTT"},{"title":"Why can’t I see the wholesale price?","featured":true,"published":true,"questionId":"VxfEcnN3J7Yfb0HKQmxn"},{"title":"Do I need to log in to see professional product pricing?","featured":true,"published":true,"questionId":"StjqcBidLSl4bFV45Hwe"},{"questionId":"4cZcfklIySbsbMddnY72","title":"My professional account is not showing wholesale pricing. What should I do?","question":"My professional account is not showing wholesale pricing. What should I do?","published":true,"featured":true,"answer":"Please first make sure you are logged in with your approved professional account. If you are logged in and still cannot see wholesale pricing on eligible professional products, please contact Dermafirm USA Support for account review. Dermafirm Assistant cannot approve, reactivate, disable, or modify professional accounts through chat."},{"questionId":"VqM5X5rDRBlHfC56Mey0","title":"How do I get access to wholesale pricing?","question":"How do I get access to wholesale pricing?","published":true,"featured":true,"answer":"Wholesale pricing is available only to approved professional account holders. To request access, please apply for a professional account through our website. Once approved, you can log in to view eligible wholesale pricing directly on product pages. Dermafirm Assistant cannot approve accounts or provide wholesale prices through chat."},{"title":"How do I keep my professional account active?","featured":true,"published":true,"questionId":"qbo7nzaWSuCYhcz2hTQB"},{"title":"Do you have any products that are not on your website?","featured":true,"published":true,"questionId":"MfEaQE9q9vfdsAQIY6Fo"},{"title":"What is the Professional Reserve Collection?","featured":true,"published":true,"questionId":"KkF0MbhE1ZI62rGRZijl"},{"title":"How do I purchase products that are not listed on your website?","featured":true,"published":true,"questionId":"8YNAzx4QAHclA6QCCBvu"},{"title":"Where can I find your premium exosome products?","featured":true,"published":true,"questionId":"TXtx613kIosQR3SL14JD"},{"title":"Is the website catalog the complete list of all your products?","featured":true,"published":true,"questionId":"wzi7TofyenYyqODJ9KV3"},{"title":"Who do I contact about premium or specialty products?","featured":true,"published":true,"questionId":"UiB6jAQ2WuVQfo7p9XAx"},{"title":"Why can't I see my professional pricing? ","featured":true,"published":true,"questionId":"AZXFPLsuvvXEOYGnW5aB"},{"title":"How do I reactivate my Professional Account?","featured":true,"published":true,"questionId":"VKf8TvjPmPe4Gimq00Ot"}],"updatedAt":"2026-08-29T03:31:11.565Z","id":"l8qMYq86O7jGuxvTu0NJ"},{"question":"Product Education","position":4,"featured":true,"published":true,"icon":"payment","categoryId":"v08AUWRgixH6Ztp56I34","createdAt":"2026-05-18T01:18:52.764Z","questions":[{"title":"Does Dermafirm USA provide product education?","featured":true,"published":true,"questionId":"HIoyHUwDdBkoExSu52C8"},{"title":"What products are recommended for post-treatment care?","featured":true,"published":true,"questionId":"2PrZydn1XUt70GlSBXt7"},{"title":"What is PDRN skincare used for?","featured":true,"published":true,"questionId":"USBVK9SLYjkPYsLNycpf"},{"questionId":"1MUBAqQSapq9uZuoSKcP","title":"Can Dermafirm Assistant recommend products for my skin concern?","question":"Can Dermafirm Assistant recommend products for my skin concern?","published":true,"featured":true,"answer":"Dermafirm Assistant can provide general product education and help you explore products based on general skin concerns. 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