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147                <div class="container site-container">
148                    <a class="navbar-brand" href="/">
149                        <img class="site-navbar__logo py-2" src="/images/primary-logo.svg" alt="VAN INSURANCE"
150                            title="Van Insurance" />
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164                                <a class="nav-link btn " href="/about" title="About Us">About Us</a>
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176                                <a class="nav-link btn active" href="/contact" title="Contact Us">Contact Us
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196                            <a class="btn primary-button primary-button--filled shadow-none text-white nav-right-button mb-2 mt-2 my-xl-0 font-size-12 font-weight-700"
197                                href="https://compare.vaninsurance.co.uk/van-insurance/about-your-van" target="_blank"
198                                title="Compare Quotes">COMPARE
199                                QUOTES</a>
200                        </div>
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205        <!--==========================
206        #Content Section 
207     ============================-->
208        <section class="main-content">
209            <section class="contact contactPage">
210    <div class="container custom-fluid-container contact-margin">
211        <h4 class="contact-title">Contact Us</h4>
212        <p class="contact-para">Get in touch via Live Chat or read our FAQs below.</p>
213
214        <div class="tabs-section">
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2600 8.5867 0C7.14661 0 5.98444 1.13691 5.90865 2.55173H4.59488C4.29171 2.55173 4.03906 2.80438 4.03906 3.10755V5.38137C4.03906 5.70981 4.29171 5.96246 4.59488 5.96246ZM8.5867 1.66747C9.14252 1.66747 9.62255 2.12223 9.62255 2.70332C9.62255 3.2844 9.16779 3.73917 8.5867 3.73917C8.03088 3.73917 7.55085 3.2844 7.55085 2.70332C7.55085 2.12223 8.03088 1.66747 8.5867 1.66747Z"
261                        fill="#1966FF" />
262                    <path
263                        d="M13.135 20.3123L14.7519 19.6048C15.0803 19.4533 15.3835 19.2511 15.6362 18.9732L13.4381 17.1289C13.236 17.4321 13.0592 17.7605 12.9581 18.1142L12.5286 19.8322C12.4781 20.1859 12.8065 20.4638 13.135 20.3123Z"
264                        fill="#1966FF" />
265                    <path
266                        d="M20.7196 11.646L19.9111 10.9639C19.5321 10.6354 18.9511 10.686 18.5973 11.0649L14.2266 16.2189L16.4499 18.1138L20.8206 12.9598C21.1491 12.5556 21.0985 11.9745 20.7196 11.646Z"
267                        fill="#1966FF" />
268                </svg>
269                <span>Managing My Policy</span>
270            </div>
271            <div class="tabs-section__menu tab" id="tab-show5" data-tab="tab5">
272                <svg class="svg-img" xmlns="http://www.w3.org/2000/svg" width="19" height="24" viewBox="0 0 19 24"
273                    fill="none">
274                    <path fill-rule="evenodd" clip-rule="evenodd"
275                        d="M18.2875 7.2H13.0625C12.35 7.2 11.875 6.72 11.875 6V0.72L18.2875 7.2ZM9.5 6C9.5 8.04 11.0437 9.6 13.0625 9.6H19V20.4C19 22.44 17.4562 24 15.4375 24H3.5625C1.54375 24 0 22.44 0 20.4V3.6C0 1.56 1.54375 0 3.5625 0H9.5V6Z"
276                        fill="#1966FF" />
277                    <path
278                        d="M11.6088 18.6302C11.3888 18.6302 11.2103 18.8087 11.2103 19.0283L11.2105 19.0285V19.487C11.2105 19.8321 11.045 20.0565 10.8328 20.1511C10.752 20.1872 10.6617 20.2057 10.5697 20.2057C10.4795 20.2057 10.391 20.1876 10.3112 20.1503C10.0968 20.0513 9.9294 19.8035 9.9294 19.3879V16.1771C9.9294 16.0958 9.86939 16.0282 9.78861 16.0189C9.70394 16.009 9.61791 16.0039 9.53091 16.0039C9.44391 16.0039 9.35788 16.009 9.27321 16.0189C9.19282 16.0282 9.13281 16.0958 9.13281 16.1771V19.3879C9.13281 20.1635 9.50372 20.6525 9.97833 20.8722C10.1665 20.9594 10.3691 21.0021 10.5697 21.0021C10.7685 21.0021 10.9693 20.9592 11.1565 20.8757C11.6338 20.6626 12.0069 20.1898 12.0069 19.4868V19.0283C12.0069 18.8087 11.8284 18.6302 11.6088 18.6302Z"
279                        fill="white" />
280                    <path
281                        d="M14.6199 15.7149C13.9955 13.5718 11.9559 12 9.5351 12C7.11486 12 5.07483 13.5716 4.45042 15.7149C4.41544 15.8355 4.45245 15.9573 4.54984 16.0402C4.64723 16.1229 4.7768 16.1435 4.8964 16.095C5.26531 15.9449 5.65764 15.8641 6.06446 15.8641C6.52354 15.8641 6.96416 15.9674 7.37372 16.1563C7.48771 16.209 7.61394 16.1967 7.71492 16.1231C8.25575 15.7295 8.8762 15.5056 9.5353 15.5056C10.1946 15.5056 10.8148 15.7297 11.3559 16.1231C11.4568 16.1965 11.5829 16.209 11.6971 16.1563C12.1062 15.9672 12.5469 15.8641 13.0059 15.8641C13.4128 15.8641 13.805 15.9449 14.174 16.095C14.2934 16.1435 14.4232 16.1229 14.5205 16.0402C14.6177 15.9573 14.6552 15.8355 14.6199 15.7149Z"
282                        fill="white" />
283                </svg>
284                <span>Cancellations</span>
285            </div>
286            <div class="tabs-section__menu tab" id="tab-show6" data-tab="tab6">
287                <svg class="svg-img" xmlns="http://www.w3.org/2000/svg" width="19" height="24" viewBox="0 0 19 24"
288                    fill="none">
289                    <path fill-rule="evenodd" clip-rule="evenodd"
290                        d="M18.2875 7.2H13.0625C12.35 7.2 11.875 6.72 11.875 6V0.72L18.2875 7.2ZM9.5 6C9.5 8.04 11.0437 9.6 13.0625 9.6H19V20.4C19 22.44 17.4562 24 15.4375 24H3.5625C1.54375 24 0 22.44 0 20.4V3.6C0 1.56 1.54375 0 3.5625 0H9.5V6Z"
291                        fill="#1966FF" />
292                    <path
293                        d="M9.99479 11.708C11.3393 11.9261 12.2526 13.1931 12.0343 14.5376C11.8162 15.8821 10.5492 16.7954 9.20469 16.5771C7.85997 16.359 6.94692 15.092 7.165 13.7475C7.38329 12.4028 8.65007 11.4897 9.99479 11.708Z"
294                        fill="white" />
295                    <path
296                        d="M14 21.5156C13.9998 21.6312 13.9536 21.7421 13.8719 21.8237C13.7901 21.9056 13.6794 21.9516 13.5638 21.952H5.43617C5.32079 21.9516 5.2099 21.9056 5.12807 21.8237C5.04644 21.7421 5.00041 21.6312 5 21.5156C5 20.3223 5.47422 19.1777 6.31813 18.3338C7.16203 17.4898 8.30646 17.0156 9.5 17.0156C10.6933 17.0156 11.838 17.4898 12.6819 18.3338C13.5258 19.1777 14 20.3223 14 21.5156V21.5156Z"
297                        fill="white" />
298                </svg>
299                <span>Get in Touch</span>
300            </div>
301            <div class="tabs-section__menu tab" id="tab-show7" data-tab="tab7">
302                <svg class="svg-img" xmlns="http://www.w3.org/2000/svg" width="28" height="18" viewBox="0 0 28 18"
303                    fill="none">
304                    <path
305                        d="M0 15C0 16.6543 1.3457 18 3 18H25C26.6543 18 28 16.6543 28 15V8H0V15ZM22 13H25C25.5527 13 26 13.4473 26 14C26 14.5527 25.5527 15 25 15H22C21.4473 15 21 14.5527 21 14C21 13.4473 21.4473 13 22 13ZM16 13H19C19.5527 13 20 13.4473 20 14C20 14.5527 19.5527 15 19 15H16C15.4473 15 15 14.5527 15 14C15 13.4473 15.4473 13 16 13ZM28 3V6H0V3C0 1.3457 1.3457 0 3 0H25C26.6543 0 28 1.3457 28 3Z"
306                        fill="#1966FF" />
307                </svg>
308                <span>Payment and Instalments</span>
309            </div>
310            <div class="tabs-section__menu tab" id="tab-show8" data-tab="tab8">
311                <svg class="svg-img" xmlns="http://www.w3.org/2000/svg" width="26" height="24" viewBox="0 0 26 24"
312                    fill="none">
313                    <path
314                        d="M8.48437 21.153L9.23939 21.4579V20.6341C9.24551 20.3998 9.27771 20.1669 9.33536 19.94L9.45693 19.4599L9.00264 19.2653C7.37719 18.5654 6.00391 17.3748 5.06969 15.8554C4.13546 14.3361 3.68566 12.5618 3.78149 10.7741L5.70103 11.0466L3.25682 7.73828L0 10.2422L1.91954 10.5081C1.75661 12.7594 2.30508 15.0047 3.48544 16.9186C4.6658 18.8326 6.41671 20.3157 8.48437 21.153Z"
315                        fill="#1966FF" />
316                    <path
317                        d="M25.8832 9.72359L25.7681 8.90625L25.0514 9.30195C24.8484 9.4124 24.6338 9.49943 24.4116 9.56142L23.9381 9.69764L24.0021 10.1906C24.2136 11.9426 23.8956 13.7185 23.0902 15.2833C22.2847 16.8481 21.0297 18.1282 19.4912 18.9543L19.0753 17.2937L16.9766 20.8744L20.5085 23.0021L19.9774 20.8874C22.0142 19.9168 23.6885 18.3068 24.7522 16.2961C25.8159 14.2853 26.2125 11.9807 25.8832 9.72359Z"
318                        fill="#1966FF" />
319                    <path
320                        d="M7.67665 3.68877L8.02856 4.03906L8.41887 3.73418C9.80147 2.67349 11.4692 2.0634 13.2013 1.98463C14.9334 1.90587 16.6482 2.36214 18.1189 3.29308L16.8393 4.44124L20.9343 4.74612L21.235 0.594564L19.661 1.96328C17.8148 0.628651 15.5896 -0.0592158 13.323 0.00399805C11.0563 0.0672119 8.87183 0.878057 7.10078 2.31357L6.46094 2.82603L7.15197 3.25416C7.34214 3.37897 7.5181 3.52473 7.67665 3.68877Z"
321                        fill="#1966FF" />
322                    <ellipse cx="14.0782" cy="11.6782" rx="6.39847" ry="6.48681" fill="#1966FF" />
323                    <path
324                        d="M12.0392 15.5716V15.4546V14.6956V14.6301L12.095 14.5958L12.2495 14.501C12.3417 14.4443 12.4467 14.3579 12.5645 14.2384C12.6762 14.1252 12.7804 13.9774 12.8758 13.7925L12.8759 13.7924C12.9658 13.6188 13.0125 13.4149 13.0125 13.1775C13.0125 13.1133 13.0082 13.0527 12.9996 12.9956C12.9955 12.9681 12.9911 12.9412 12.9865 12.915H12.1562H12.0392V12.798V12.039V11.922H12.1562H12.5089C12.4152 11.765 12.324 11.6023 12.2354 11.4339C12.1027 11.1817 12.0395 10.8756 12.0392 10.521L12.0392 10.5209C12.0392 9.90905 12.2504 9.38592 12.6719 8.95864C13.0934 8.5313 13.6102 8.31658 14.2152 8.31658C14.6814 8.31658 15.0986 8.4469 15.4626 8.70861C15.8242 8.96856 16.085 9.30645 16.243 9.72015L16.2832 9.82551L16.1794 9.8696L15.4869 10.1637L15.3739 10.2117L15.3314 10.0966C15.2459 9.86561 15.1027 9.67704 14.8994 9.52896C14.6984 9.3825 14.4716 9.30941 14.2153 9.30964L14.2152 9.30964C13.8848 9.30964 13.6059 9.42659 13.372 9.6638C13.1379 9.90106 13.022 10.1846 13.022 10.5209C13.022 10.8048 13.0917 11.032 13.2236 11.2104C13.3674 11.4047 13.5125 11.6423 13.6592 11.922H15.151H15.268V12.039V12.798V12.915H15.151H13.9864C13.9882 12.9339 13.9896 12.953 13.9906 12.9723L12.0392 15.5716ZM12.0392 15.5716H12.1562H15.1509M12.0392 15.5716L13.9953 13.1777C13.9952 13.5075 13.9382 13.8082 13.8217 14.0778C13.7431 14.2597 13.6525 14.4268 13.5497 14.5786H15.151C15.3802 14.5786 15.5362 14.518 15.6386 14.4142C15.7525 14.2987 15.8338 14.1479 15.8795 13.9568L15.914 13.8126L16.0462 13.8796L16.7013 14.2117L16.7804 14.2518L16.7632 14.3387C16.6889 14.7153 16.4963 15.018 16.1881 15.2412C15.8834 15.4619 15.5364 15.5719 15.1509 15.5716M15.1509 15.5716L15.151 15.4546M15.1509 15.5716H15.151V15.4546M15.151 15.4546H12.2733M15.151 15.4546C15.5126 15.4549 15.8354 15.3521 16.1194 15.1464C16.4035 14.9407 16.5798 14.664 16.6484 14.3161L16.1004 14.0383C16.1027 14.0293 16.1049 14.0203 16.1071 14.0112L15.9933 13.984L15.9404 14.0884L15.9605 14.0986C15.9076 14.2561 15.8281 14.3887 15.7219 14.4963C15.5909 14.6292 15.4006 14.6956 15.151 14.6956H13.4658L12.2733 15.4546M12.2733 15.4546H12.1562V15.3376V14.6956L12.2733 15.4546Z"
325                        fill="white" stroke="white" stroke-width="0.234034" />
326                </svg>
327                <span>Renewals</span>
328            </div>
329            <div class="tabs-section__menu tab " id="tab-show9" data-tab="tab9">
330                <svg class="svg-img" xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24"
331                    fill="none">
332                    <path
333                        d="M12 24C5.37242 24 0 18.6276 0 12C0 5.37242 5.37242 0 12 0C18.6276 0 24 5.37242 24 12C24 18.6276 18.6276 24 12 24ZM6 18H8.4C8.4 17.0452 8.7793 16.1295 9.4544 15.4544C10.1295 14.7793 11.0452 14.4 12 14.4C12.9548 14.4 13.8705 14.7793 14.5456 15.4544C15.2207 16.1295 15.6 17.0452 15.6 18H18C18 16.4087 17.3679 14.8826 16.2427 13.7573C15.1174 12.6321 13.5913 12 12 12C10.4087 12 8.88259 12.6321 7.75734 13.7573C6.63213 14.8826 6 16.4087 6 18ZM7.2 10.8C7.67738 10.8 8.13523 10.6104 8.4728 10.2728C8.81037 9.93523 9 9.47738 9 9C9 8.52262 8.81037 8.06477 8.4728 7.7272C8.13523 7.38963 7.67738 7.2 7.2 7.2C6.72262 7.2 6.26477 7.38963 5.9272 7.7272C5.58963 8.06477 5.4 8.52262 5.4 9C5.4 9.47738 5.58963 9.93523 5.9272 10.2728C6.26477 10.6104 6.72262 10.8 7.2 10.8ZM16.8 10.8C17.2774 10.8 17.7352 10.6104 18.0728 10.2728C18.4104 9.93523 18.6 9.47738 18.6 9C18.6 8.52262 18.4104 8.06477 18.0728 7.7272C17.7352 7.38963 17.2774 7.2 16.8 7.2C16.3226 7.2 15.8648 7.38963 15.5272 7.7272C15.1896 8.06477 15 8.52262 15 9C15 9.47738 15.1896 9.93523 15.5272 10.2728C15.8648 10.6104 16.3226 10.8 16.8 10.8Z"
334                        fill="#1966FF" />
335                </svg>
336                <span>Complaints</span>
337            </div>
338        </div>
339    </div>
340
341<div id="scrollTab">
342   
343    <div class="tabs-section__content content " id="tab1">
344        <div class="tabs-section__content-bg">
345            <div class="container custom-fluid-container contact-accordion-wrapper">
346                <h6 class="tabs-section__content--title">Claims</h6>
347                <div class="accordion contact-accordion">
348                    <h5>How to make a claim?</h5>
349                </div>
350                <div class="panel contact-panel">
351                    <p>
352                        If you’ve been in an accident and need to make a claim on your van insurance, you will need to
353                        speak to our claims handler, Winns. Winns phone lines are open 24/7 and they will be
354                        able assist with the situation immediately! You can give them a call directly on <a
355                          class="white-space-nowrap"  href="tel:03332004300">0333 200 4300</a>.
356                            <!-- 03300419368 -->
357                    </p>
358                </div>
359
360                <div class="accordion contact-accordion">
361                    <h5>How to claim for my windscreen?</h5>
362                </div>
363                <div class="panel contact-panel">
364                    <p>If you need to repair or replace your windscreen, you will need to speak to our claims handler,
365                        Winns. Winns phone lines are open 24/7 and they will be able assist with the
366                        situation immediately! <br> You can give them a call directly on <a class="white-space-nowrap" href="tel:03332004300">0333 200 4300</a>.</p>
367                </div>
368
369                <div class="accordion contact-accordion">
370                    <h5>What's the Claims and Underwriting Exchange (CUE)?</h5>
371                </div>
372                <div class="panel contact-panel">
373                    <p>CUE, short for Claims Underwriting Exchange, is a hub where insurance claims are stored. Most
374                        insurers peek into it when you grab a policy or file a claim. Craving more insights? Head over
375                        to their <a target="_blank" href="http://www.insurancedatabases.co.uk">website</a>.</p>
376                </div>
377
378                <div class="accordion contact-accordion">
379                    <h5>How to get updates on an existing claim?</h5>
380                </div>
381                <div class="panel contact-panel">
382                    <p>If you have made an existing claim and would like an update on its status, you can contact a
383                        claims handler, Winns directly on <a class="white-space-nowrap" href="tel:03332004300">0333 200 4300</a>.
384
385                        <br>Your claims handler will be able to provide you will all the latest information regarding
386                        your existing claim, and will walk you through the next available steps.
387                    </p>
388                </div>
389
390                <div class="accordion contact-accordion">
391                    <h5>Do I have to claim for all accidents or incidents?</h5>
392                </div>
393                <div class="panel contact-panel">
394                    <p>Nope! There's no need to file a claim for every accident or incident. However, always give us a
395                        heads-up to keep our records in check and make sure your coverage is on point.</p>
396                </div>
397
398                <div class="accordion contact-accordion">
399                    <h5>How to make a claim on an additional extra (addon)?</h5>
400                </div>
401                <div class="panel contact-panel">
402                    <p>Need to make a claim on an add-on you purchased with your main policy? Find the help you need <a
403                            target="_blank" href="/transitionPage3" id="redirectLink">here</a>.</p>
404                </div>
405                <div class="accordion contact-accordion">
406                    <h5>What to do if you've broken down?</h5>
407                </div>
408                <div class="panel contact-panel">
409                    <p>Should your vehicle experience a breakdown and you're covered by a breakdown policy, promptly reach out to Winns at <a href="tel:03332004674">0333 200 4674</a>. Available around the clock, their dedicated team is committed to ensuring you're driving again as quickly as possible.</p>
410                    <!-- 0330 041 9368 -->
411                </div>
412            </div>
413            <div class="help-section">
414                <h4 class="help-section__title">Still need help?</h4>
415                <div>
416                    <a class="help-section__btn help-section__btn-margin" href="/lets-chat">
417                        Call Us &nbsp;<img width="20" height="20" src="/images/index/contact/chat.svg" alt="chat">
418                    </a>
419                    <a class="help-section__btn" href="https://myportal.help/en/" target="_blank">
420                        Help Centre &nbsp;<img width="20" height="20" src="/images/index/contact/headset.svg" alt="headset">
421                    </a>
422                </div>
423            </div>
424        </div>
425    </div>
426    <div class="tabs-section__content content" id="tab2">
427        <div class="tabs-section__content-bg">
428            <div class="container custom-fluid-container contact-accordion-wrapper">
429                <h6 class="tabs-section__content--title">Bereavement</h6>
430                <div class="accordion contact-accordion">
431                    <h5>What if someone with a policy from you passes away?</h5>
432                </div>
433                <div class="panel contact-panel">
434                    <p>Firstly, our heartfelt condolences. We can't change the policyholder or main user of the vehicle,
435                        but we can cancel the policy. Just send us a message with the policy number and policyholder's
436                        named we’ll sort the rest. No administration or cancellation fees apply in this case, of course.
437                    </p>
438                </div>
439            </div>
440            <div class="help-section">
441                <h4 class="help-section__title">Still need help?</h4>
442                <div>
443                    <a class="help-section__btn help-section__btn-margin"  href="#" data-toggle="modal" data-target="#callus">
444                        Let’s Talk &nbsp;<img width="20" height="20" src="/images/index/contact/chat.svg" alt="chat">
445                    </a>
446                    <a class="help-section__btn" href="https://myportal.help/en/" target="_blank">
447                        Help Centre &nbsp;<img width="20" height="20" src="/images/index/contact/headset.svg" alt="headset">
448                    </a>
449                </div>
450              
451            </div>
452        </div>
453    </div>
454    <div class="tabs-section__content content" id="tab3">
455        <div class="tabs-section__content-bg">
456            <div class="container custom-fluid-container contact-accordion-wrapper">
457                <h6 class="tabs-section__content--title">Documents</h6>
458                <div class="accordion contact-accordion">
459                    <h5>Where are my policy documents hiding?</h5>
460                </div>
461                <div class="panel contact-panel">
462                    <p> All your documents are hanging out in <a class="white-space-nowrap" href="/transitionPage" id="redirectLink" target="_blank">My Portal</a>, under your policy. Simply head over to My
463                        Portal and tap on your policy to find, download or print your documents.
464                    </p>
465                </div>
466
467                <div class="accordion contact-accordion">
468                    <h5> Why aren't my documents showing in My Portal yet?</h5>
469                </div>
470                <div class="panel contact-panel">
471                    <p> Your documents will make their grand appearance in <a href="/transitionPage" id="redirectLink" target="_blank">My Portal</a> after your policy has been
472                        validated through a phone call with us. If you haven't chatted with us yet, it's likely 
472your
473                        policy hasn't been validated. If you’ve just spoken to us and your policy isn’t showing yet,
474                        please wait up to 12 hours before they appear. Discover more about validation <a
475                            href="https://myportal.help/en/collections/3128361-validate-policy"
476                            target="_blank">here</a>.</p>
477                </div>
478
479                <div class="accordion contact-accordion">
480                    <h5>My policy has renewed, when will I get my documents?</h5>
481                </div>
482                <div class="panel contact-panel">
483                    <p>Your policy documents will become available in <a href="/transitionPage" id="redirectLink" target="_blank">My Portal</a> for you to view, download or print
484                        from the date of your renewal.</p>
485                </div>
486
487                <div class="accordion contact-accordion">
488                    <h5>How can I get proof of NCB for expired or cancelled policies?</h5>
489                </div>
490                <div class="panel contact-panel">
491                    <p>For expired or cancelled policies, just head over to <a href="/transitionPage" id="redirectLink" target="_blank">My Portal</a> to request your No Claims
492                        Bonus proof. Find your policy under the 'inactive' tab, open the ‘My Documents’ tab and the
493                        tap on ‘Request No Claims Bonus’. A request will then be sent to our team who will get to
494                        work! If requested during working hours, you'll typically receive your documents the same
495                        day, but please give our team up to 48 hours to email them over to you.</p>
496                </div>
497
498                <div class="accordion contact-accordion">
499                    <h5> Need an invoice?</h5>
500                </div>
501                <div class="panel contact-panel">
502                    <p> We get it, sometimes you need that invoice! Just chat with one of our friendly live chat
503                        agents, and they'll zip one over to your email. If you request it during working hours,
504                        you'll usually receive it the same day. But do give our team up to 48 hours to send it your
505                        way.</p>
506                </div>
507            </div>
508            <div class="help-section">
509                <h4 class="help-section__title">Still need help?</h4>
510                <div>
511                    <a class="help-section__btn help-section__btn-margin"  href="#" data-toggle="modal" data-target="#callus">
512                        Let’s Talk &nbsp;<img width="20" height="20" src="/images/index/contact/chat.svg" alt="chat">
513                    </a>
514                    <a class="help-section__btn" href="https://myportal.help/en/" target="_blank">
515                        Help Centre &nbsp;<img width="20" height="20" src="/images/index/contact/headset.svg" alt="headset">
516                    </a>
517                </div>
518            </div>
519        </div>
520    </div>
521    <div class="tabs-section__content content" id="tab4">
522        <div class="tabs-section__content-bg">
523            <div class="container custom-fluid-container contact-accordion-wrapper">
524                <h6 class="tabs-section__content--title">Managing My Policy</h6>
525                <div class="accordion contact-accordion">
526                    <h5>Make an adjustment to my policy.</h5>
527                </div>
528                <div class="panel contact-panel">
529                    <p> Need to tweak your policy, like changing your address or updating annual mileage? Do it
530                        anytime via <a href="/transitionPage" id="redirectLink" target="_blank">My Portal</a>, all change types are covered! Just tap on your policy and hit ‘manage
531                        policy’ at the bottom. For more help with making midterm adjustments, <a
532                            href="https://myportal.help/en/collections/ 2918967-make-a-change" target="_blank">click
533                            here</a>.</p>
534                </div>
535
536                <div class="accordion contact-accordion">
537                    <h5> Make a change to my payment details.</h5>
538                </div>
539                <div class="panel contact-panel">
540                    <p> Switch up your payment details anytime through <a href="/transitionPage" id="redirectLink" target="_blank">My Portal</a>, including updates to your direct
541                        debit date or bank account info! Just give your policy a ta
541p and select ‘manage policy’ at
542                        the bottom. Need extra guidance on payment management? <a
543                            href="https://myportal.help/en/collections/2220209-manage-your- payments"
544                            target="_blank">Click here</a>.</p>
545                </div>
546
547                <div class="accordion contact-accordion">
548                    <h5> Updating personal details.</h5>
549                </div>
550                <div class="panel contact-panel">
551                    <p>Refresh your contact details like phone number and email effortlessly via <a href="/transitionPage" id="redirectLink" target="_blank">My Portal</a>. Tap
552                        your policy and pick ‘manage policy’ down below. Need a helping hand? <a
553                            href="https://myportal.help/en/collections/3135164-update- contact-details"
554                            target="_blank">Click here</a>.</p>
555                </div>
556
557                <div class="accordion contact-accordion">
558                    <h5>How much will it cost me? </h5>
559                </div>
560                <div class="panel contact-panel">
561                    <p> Basic tweaks like updating your email or phone number are on the house! However, making
562                        changes through <a href="/transitionPage" id="redirectLink" target="_blank">My Portal</a> comes with a £40 admin fee. Plus, depending on the underwriters'
563                        risk assessment of the fresh details, your premium might go up, down, or stay put. Don’t
564                        worry, <a href="https://myportal.help/en/" target="_blank">My Portal</a> will present you with a price breakdown before you go ahead!</p>
565                </div>
566            </div>
567            <div class="help-section">
568                <h4 class="help-section__title">Still need help?</h4>
569                <div>
570                    <a class="help-section__btn help-section__btn-margin"  href="#" data-toggle="modal" data-target="#callus">
571                        Let’s Talk &nbsp;<img width="20" height="20" src="/images/index/contact/chat.svg" alt="chat">
572                    </a>
573                    <a class="help-section__btn" href="https://myportal.help/en/" target="_blank">
574                        Help Centre &nbsp;<img width="20" height="20" src="/images/index/contact/headset.svg" alt="headset">
575                    </a>
576                </div>
577            </div>
578        </div>
579    </div>
580    <div class="tabs-section__content content" id="tab5">
581        <div class="tabs-section__content-bg">
582            <div class="container custom-fluid-container contact-accordion-wrapper">
583                <h6 class="tabs-section__content--title">Cancellations</h6>
584                <div class="accordion contact-accordion">
585                    <h5>Cost to cancel?</h5>
586                </div>
587                <div class="panel contact-panel">
588                    <p> Our cancellation fees are crystal clear! Within the first 14 days of cover, there's a £45
589                        Broker Admin Fee for cancellations during your cooling-off period. Post 14 days? The fee is
590                        £45, plus the Cost of Coverage Until Cancellation, and a Pro-Rata Fee/Discount (if applied
591                        initially).</p>
592                </div>
593
594                <div class="accordion contact-accordion">
595                    <h5> Cancel during ‘Cooling Off’.</h5>
596                </div>
597                <div class="panel contact-panel">
598                    <p> We're sad to hear that you're thinking of leaving. But don't worry, we're here to help! If
599                        your looks to cancel your policy during your 'cooling off period', which is within the first
600                        14 days of inception, then you've come to the right place. Our team of friendly experts is
601                        available to guide you through the cancellation process and answer any questions you may
602                        have. They can provide you with a cancellation breakdown prior to cancelling, so you have a
603                        clear understanding of any outstanding payments or refunds that may be due. So, if you're
604                        wanting to discuss cancelling or even if you just want to see what your options are, just
605                        give us a call on: <a href="tel:03332004200">0333 200 4200</a> and we'll take care of the
606                        rest!</p>
607                </div>
608
609                <div class="accordion contact-accordion">
610                    <h5> Cancel policy midterm.</h5>
611                </div>
612                <div class="panel contact-panel">
613                    <p> We're sad to hear that you're thinking of leaving. But don't worry, we're here to help! If
614                        your looks to cancel your policy midterm, after your 14 day cooling offer period, but before
615                        your policy expires, then you've come to the right place Our team of friendly experts is
616                        available to guide you through the cancellation process and answer any questions you may
617                        have. They can provide you with a cancellation breakdown prior to cancelling, so you have a
618                        clear understanding of any outstanding payments or refunds that may be due. So, if you're
619                        wanting to discuss cancelling or even if you just want to see what your options are, just
620                        give us a call on: <a href="tel:03332004200">0333 200 4200</a> and we'll take care of the
621                        rest!</p>
622                </div>
623
624                <div class="accordion contact-accordion">
625                    <h5> Cancel your renewal.</h5>
626                </div>
627                <div class="panel contact-panel">
628                    <p> We're sad to hear that you're thinking of leaving. But don't worry, we're here to help! If
629                        your looks to cancel your renewal, ie not have your policy renew at the end of the year when
630                        it expires, then you've come to the right place. Our team of friendly experts is available
631                        to guide you through the cancellation process and help turn your auto renewal off. They can
632                        provide you with a cancellation breakdown prior to cancelling, so you have a clear
633                        understanding of any outstanding payments or refunds that may be due. So, if you're wanting
634                        to discuss cancelling or even if you just want to see what your options are, just give us a
635                        call on: <a href="tel:03332004400">0333 200 4400</a> and we'll take care of the rest!
636                    </p>
637                </div>
638            </div>
639            <div class="help-section">
640                <h4 class="help-section__title">Still need help?</h4>
641                <div>
642                    <a class="help-section__btn help-section__btn-margin"  href="#" data-toggle="modal" data-target="#callus">
643                        Let’s Talk &nbsp;<img width="20" height="20" src="/images/index/contact/chat.svg" alt="chat">
644                    </a>
645                    <a class="help-section__btn" href="https://myportal.help/en/" target="_blank">
646                        Help Centre &nbsp;<img width="20" height="20" src="/images/index/contact/headset.svg" alt="headset">
647                    </a>
648                </div>
649            </div>
650        </div>
651    </div>
652    <div class="tabs-section__content content" id="tab6">
653        <div class="tabs-section__content-bg">
654            <div class="container custom-fluid-container contact-accordion-wrapper">
655                <h6 class="tabs-section__content--title">Get in Touch</h6>
656                <div class="accordion contact-accordion">
657                    <h5>Chatty hours.</h5>
658                </div>
659                <div class="panel contact-panel">
660                    <p>
661                        Hey there! Our Live Chat team are here for you from 8am-7pm on weekdays, 9am-5pm on Saturdays.
662                        We can't wait to help you with any questions you've got!
663                    </p>
664                </div>
665
666                <div class="accordion contact-accordion">
667                    <h5>Is there a customer service phone number?</h5>
668                </div>
669                <div class="panel contact-panel">
670                    <p>
671                        Here at Vaninsurance.co.uk, we're passionate about delivering top-notch customer service with a friendly
672                        touch, and we're proud to have won multiple awards for our efforts.We strongly value personal
673                        interactions, which is why we have genuine agents on standby to address your questions For
674                        general enquiries, we ask that you chat with one of our friendly live chat agents, who will
675                        typically respond in under two minutes. In most cases, these agents can swiftly resolve your
676                        concern right there and then. For more intricate matters, like complaints or cancellations, our
677                        agents will point you in the right direction by providing you with a direct phone number to
678                        call. This approach significantly trims down wait times across all departments, allowing us to
679                        address your queries in much faster.
680                    </p>
681                </div>
682
683                <div class="accordion contact-accordion">
684                    <h5>How do I chat with a real person?</h5>
685                </div>
686                <div class="panel contact-panel">
687                    <p>
688                        We understand—the human touch is irreplaceable! Open up <a href="/transitionPage" id="redirectLink" target="_blank">My Portal</a> and shoot us a message via the
689                        'message' section and await a notification for our reply. If you're not on the app, our live
690                        chat on the bottom right of our website is ready for you. Click the blue circle and say hello!
691                        We typically reply within two minutes.
692                    </p>
693                </div>
694            </div>
695            <div class="help-section">
696                <h4 class="help-section__title">Still need help?</h4>
697                <div>
698                    <a class="help-section__btn help-section__btn-margin"  href="#" data-toggle="modal" data-target="#callus">
699                        Let’s Talk &nbsp;<img width="20" height="20" src="/images/index/contact/chat.svg" alt="chat">
700                    </a>
701                    <a class="help-section__btn" href="https://myportal.help/en/" target="_blank">
702                        Help Centre &nbsp;<img width="20" height="20" src="/images/index/contact/headset.svg" alt="headset">
703                    </a>
704                </div>
705            </div>
706        </div>
707    </div>
708    <div class="tabs-section__content content" id="tab7">
709        <div class="tabs-section__content-bg">
710            <div class="container custom-fluid-container contact-accordion-wrapper">
711                <h6 class="tabs-section__content--title">Payment and Instalments</h6>
712                <div class="accordion contact-accordion">
713                    <h5> Make a change to my payment details.</h5>
714                </div>
715                <div class="panel contact-panel">
716                    <p> Switch up your payment details anytime through <a href="/transitionPage" id="redirectLink" target="_blank">My Portal</a>, including updates to your direct
717                        debit date or bank account info! Just give your policy a ta
717p and select ‘manage policy’ at
718                        the bottom. Need extra guidance on payment management? <a
719                            href="https://myportal.help/en/collections/2220209-manage-your- payments"
720                            target="_blank">Click here</a>.</p>
721                </div>
722
723                <div class="accordion contact-accordion">
724                    <h5> Make a payment.</h5>
725                </div>
726                <div class="panel contact-panel">
727                    <p> Got to square up an outstanding balance or debt? <a href="/transitionPage" id="redirectLink" target="_blank">My Portal's</a> got you. After logging in,
728                        usually, the amount due will be front and centre in the ‘wallet’ tab. Tap ‘Pay Now’, punch
729                        in your card details, and voila! If the amount's playing hide-and- seek, use the payment
730                        form by tapping your policy, selecting ‘manage policy’, and hitting ‘make a payment’.
731                    </p>
732                </div>
733
734                <div class="accordion contact-accordion">
735                    <h5> Need a direct debit extension?</h5>
736                </div>
737                <div class="panel contact-panel">
738                    <p> We understand – sometimes you need a little breathing room for that direct debit payment!
739                        While it's not a guarantee, we can put in a word with ‘PremFina’ to
740                        see if they might stretch your direct debit date. Want us to make the ask? Shoot a message
741                        to our friendly chat team through <a href="/transitionPage" id="redirectLink" target="_blank">My Portal</a> or give the live chat button on our website a
742                        click!</p>
743                </div>
744
745                <div class="accordion contact-accordion">
746                    <h5> How do I view my payments?</h5>
747                </div>
748                <div class="panel contact-panel">
749                    <p> Simply log in to the <a href="/transitionPage" id="redirectLink" target="_blank">My Portal</a> app, steer your way to the ‘wallet’ tab, and voilà – your
750                        upcoming and past payments are all there, ready and waiting!
751                    </p>
752                </div>
753            </div>
754            <div class="help-section">
755                <h4 class="help-section__title">Still need help?</h4>
756                <div>
757                    <a class="help-section__btn help-section__btn-margin"  href="#" data-toggle="modal" data-target="#callus">
758                        Let’s Talk &nbsp;<img width="20" height="20" src="/images/index/contact/chat.svg" alt="chat">
759                    </a>
760                    <a class="help-section__btn" href="https://myportal.help/en/" target="_blank">
761                        Help Centre &nbsp;<img width="20" height="20" src="/images/index/contact/headset.svg" alt="headset">
762                    </a>
763                </div>
764            </div>
765        </div>
766    </div>
767    <div class="tabs-section__content content" id="tab8">
768        <div class="tabs-section__content-bg">
769            <div class="container custom-fluid-container contact-accordion-wrapper">
770                <h6 class="tabs-section__content--title">Renewals</h6>
771                <div class="accordion contact-accordion">
772                    <h5>Will my policy automatically renew?</h5>
773                </div>
774                <div class="panel contact-panel">
775                    <p> Please note that your policy will automatically renew with us. We'll send you an email with
776                        attached documents containing all the details of your upcoming renewal, and this will arrive
777                        a few weeks before the renewal date. If you decide not to renew your policy with us, that’s
778                        completely fine! Just get in touch with our renewals department on: <a
779                            href="tel:03332004400">0333 200 4400</a>.</p>
780                </div>
781
782                <div class="accordion contact-accordion">
783                    <h5> When will my policy renew?</h5>
784                </div>
785                <div class="panel contact-panel">
786                    <p> We understand the importance of keeping you informed about your policy renewal. To ensure
787                        you have all the details you need, we send out renewal quotations approximately 21 days
788                        prior to your policy renewal date. You can easily view your policy renewal date at any time
789                        within <a href="/transitionPage" id="redirectLink" target="_blank">My Portal</a> by tapping on the relevant policy and toggling open the About The Policy
790                        section. Here you'll find your current policy end date, which will be the date your policy
791                        is due for renewal. The validity bar shown within your policy icon also highlights how far
792                        you are through your current policy term, as well as the number of says left until your
793                        renewal. In case you haven't received a renewal quotation, please feel free to contact us at
794                        the number listed below. It's important to note that your policy will automatically renew
795                        with us, but if you prefer not to renew, you can reach out to our renewals department on <a class="white-space-nowrap"
796                            href="tel:03332004400">0333 200 4400</a> , and they will assist you accordingly. We are
797                        here to ensure a seamless renewal process for you, so don't hesitate to reach out with any
798                        questions or concerns.</p>
799                </div>
800
801                <div class="accordion contact-accordion">
802                    <h5> What will my renewal price be?</h5>
803                </div>
804                <div class="panel contact-panel">
805                    <p> You will receive an email from your broker, with attached documentation regarding the
806                        details of your upcoming renewal around 21 days before your renewal is due. We’re not only
807                        competitive for new customers, we also provide the best deals for our existing customers
808                        too, so we hope you’re happy with the price and service received and will choose to stay
809                        with us. You can discuss your renewal quote with a friendly member of our team by giving us
810                        a call on <a href="tel:03332004400">0333 200 4400</a>
810. Your policy renewal date can be found
811                        in the 'Policy' tab of <a href="/transitionPage" id="redirectLink" target="_blank">My Portal</a>.</p>
812                </div>
813
814            </div>
815            <div class="help-section">
816                <h4 class="help-section__title">Still need help?</h4>
817                <div>
818                    <a class="help-section__btn help-section__btn-margin"  href="#" data-toggle="modal" data-target="#callus">
819                        Let’s Talk &nbsp;<img width="20" height="20" src="/images/index/contact/chat.svg" alt="chat">
820                    </a>
821                    <a class="help-section__btn" href="https://myportal.help/en/" target="_blank">
822                        Help Centre &nbsp;<img width="20" height="20" src="/images/index/contact/headset.svg" alt="headset">
823                    </a>
824                </div>
825            </div>
826        </div>
827    </div>
828    <div class="tabs-section__content content " id="tab9">
829        <div class="tabs-section__content-bg">
830            <div class="container custom-fluid-container">
831                <h6 class="tabs-section__content--title">Complaints</h6>
832                <div class="complaint-section">
833                    <div class="complaint-content">
834                        <h2 class="complaint-content__subtitle">
835                            We're sorry to hear that you're not completely satisfied with Vaninsurance.co.uk, but we truly
836                            appreciate
837                            your
838                            feedback.
839                        </h2>
840                        <div class="complaint-content__info">
841                            <img width="220" height="220" class="img-fluid lady"
842                                src="/images/index/contact/comp-lady.png" alt="lady">
843                            <div class="complaint-content__info-wrapper">
844                                <p>
845                                    Remember, you always have the right to share your concerns, and we'll make certain
846                                    that
847                                    your
848                                    voice is heard by those who can make a difference. We genuinely care about your
849                                    experience
850                                    and
851                                    have a dedicated team ready to help resolve any issues you may have.
852                                </p>
853                                <p>
854                                    Please don't hesitate to
855                                    call our friendly Complaints Director, who's here to assist you from Monday through
856                                    Friday.
857                                </p>
858                                <div class="link">
859                                    <a href="tel:03300419374">0330 041 9374</a>
860                                </div>
861                            </div>
862                        </div>
863                    </div>
864                </div>
865            </div>
866            <!-- <div class="help-section">
867                <h4 class="help-section__title">Still need help?</h4>
868                <div>
869                    <a class="help-section__btn help-section__btn-margin" href="/lets-chat">
870                         Let’s Talk &nbsp;<img width="20" height="20" src="/images/index/contact/chat.svg" alt="chat">
871                    </a>
872                    <a class="help-section__btn" href="https://myportal.help/en/" target="_blank">
873                        Help Centre &nbsp;<img width="20" height="20" src="/images/index/contact/headset.svg" alt="headset">
874                    </a>
875                </div>
876            </div> -->
877        </div>
878    </div>
879</div>
880</section>
881        </section>
882        <!--==========================
883        #Footer Section
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886            <div class="container site-container">
887                <div class="footers-links">
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889                        <li><a href="/terms-and-conditions">Terms and conditions</a></li>
890                        <li><a href="/privacy-policy">Privacy Policy</a></li> -->
891                        <!-- <li><a href="/providers">Providers</a></li>
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909                <!-- <div class="footer-social-icons-wrapper">
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920                        <svg width="20" height="20" viewBox="0 0 20 20" fill="none" xmlns="http://www.w3.org/2000/svg">
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925
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930                </div> -->
931                <!-- <p class="footer-text mt-2">
932                    © 2020 Van Insurance<br> <br>
933                    Van Insurance is a trading name of Van Insurance Solutions Limited. Van Insurance Solutions Limited
934                    is
935                    registered in
936                    England and Wales (06837377), registered office 2 Denmark Road, Guildford GU1 4DA. Van Insurance
937                    Solutions Limited are
938                    authorised and regulated by the Financial Conduct Authority, FCA registration number 513256.
939                </p> -->
940
941                <p class="footer-text mt-2">
942                    <a href="https://www.vaninsurance.co.uk/" target="_blank">VanInsurance.co.uk</a> is a trading name
943                    of Open Comparison Broking Limited, registered in England and Wales (13611569) with registered
944                    office: Ground Floor, Edinburgh House, 170 Kennington Lane, London, England, SE11 5DP. Open Comparison Broking Limited is an Appointed Representative
945                    of Business Insurance Solutions Limited who are authorised and regulated by the Financial Conduct
946                    Authority FRN 513256.
947                </p>
948            </div>
949        </footer>
950    </div>
951
952
953
954    <!--##CALL US MODAL -->
955
956    <!-- Modal -->
957    <div class="modal fade callus-modal" id="callus" data-backdrop="static" data-keyboard="false" tabindex="-1"
958        aria-labelledby="staticBackdropLabel" aria-hidden="true">
959        <div class="modal-dialog">
960            <div class="modal-content">
961                <div class="container margin-top-100">
962                    <div class="container-fluid">
963                        <div class="callus-modal__wrapper">
964                            <div class="header-section position-relative">
965                                <div>
966                                    <h4 class="header-section__title">Contact Us</h4>
967                                    <p class="header-section__para">How can we assist you today?</p>
968                                </div>
969                                <img width="30" height="30" class="img-fluid close-modal" data-dismiss="modal"
970                                    src="/images/index/contact/close-modal.svg" alt="close">
971                            </div>
972                            <div class="padding-bottom-100 ">
973                                <div class="content-section">
974                                    <a class="border-right-modal2" href="" data-toggle="modal" data-target="#looking">
975                                        <div class="content-section__block content-section__border">
976                                            <img width="63" height="63" class="img-fluid"
977                                                src="/images/index/contact/shield.png" alt="icon">
978                                            <div>
979                                                <p class="margin-bottom-0">Looking to buy insurance</p>
980                                                <!-- <a class="tel" href="tel:03332001533">0333 200 1533</a> -->
981                                            </div>
982                                        </div>
983                                    </a>
984                                    <a href="" data-toggle="modal" data-target="#existing" class="existing">
985                                        <div class="content-section__block content-section__border">
986                                            <img width="56" height="56" class="img-fluid"
987                                                src="/images/index/contact/question.png" alt="icon">
988                                            <p class="margin-bottom-0">Customer with a question</p>
989                                        </div>
990                                    </a>
991                                </div>
992
993                                <div class="content-section">
994                                    <a class="border-right-modal2" href="" data-toggle="modal" data-target="#needhelp">
995
996                                        <div class="content-section__block">
997                                            <img width="56" height="56" class="img-fluid"
998                                                src="/images/index/contact/doller.png" alt="icon">
999                                            <div>
1000                                                <p class="margin-bottom-0">Help making a payment</p>
1001                                                <!-- <a class="tel" href="tel:03332001533">0333 200 1533</a> -->
1002                                            </div>
1003                                        </div>
1004                                    </a>
1005                                    <a href="#" data-toggle="modal" data-target="#leaving"
1006                                        class="content-section__block">
1007                                        <img width="56" height="56" class="img-fluid"
1008                                            src="/images/index/contact/smiley.png" alt="icon">
1009                                        <p class="margin-bottom-0">Thinking about leaving</p>
1010                                    </a>
1011                                </div>
1012                            </div>
1013
1014                            <div class="help-section">
1015                                <h4 class="help-section__title">Make a Claim</h4>
1016                                <a class="help-section__btn" href="tel:03332004300">
1017                                    0333 200 4300
1018                                </a>
1019                            </div>
1020                        </div>
1021
1022                    </div>
1023                </div>
1024                <!-- <button  class="btn btn-secondary" data-bs-dismiss="modal">Close</button> -->
1025
1026            </div>
1027
1028        </div>
1029    </div>
1030
1031
1032    <!-- Modal -->
1033    <div class="modal fade callus-modal" id="leaving" data-backdrop="static" data-keyboard="false" tabindex="-1"
1034        aria-labelledby="staticBackdropLabel" aria-hidden="true">
1035        <div class="modal-dialog">
1036            <div class="modal-content">
1037                <div class="container margin-top-100 margin-top-center">
1038                    <div class="container-fluid">
1039
1040                        <div class="callus-modal__wrapper">
1041                            <div class="header-section position-relative">
1042                                <a href="#">
1043                                    <img data-dismiss="modal" class="header-section__back" loading="lazy" height="20"
1044                                        width="10" src="/images/index/contact/back-arrow.svg" alt="back">
1045                                </a>
1046                                <div class="">
1047                                    <h4 class="header-section__title">I’m thinking about leaving</h4>
1048                                    <!-- <p class="header-section__para">We're sad to hear that you're thinking of leaving 😔
1049                                        But
1050                                        don't
1051                                        worry, we're here to help! 😇</p> -->
1052                                    <p class="header-section__para">We're sad to hear that you're thinking of leaving 😔
1053                                       </p>
1054                                </div>
1055                                <img width="30" height="30" class="img-fluid close-modal" data-dismiss="modal"
1056                                    src="/images/index/contact/close-modal.svg" alt="close">
1057                            </div>
1058                            <div class="padding-bottom-100 padding-bottom-100-mob ">
1059                                <div class="content-section--cancel">
1060                                    <div class="content-section__block content-section__block--pad border-right-modal">
1061                                        <!-- <img width="50" height="60" class="img-fluid"
1062                                            src="/images/index/contact/doc-renew.svg" alt="icon"> -->
1063                                        <div class="tel-wrapper">
1064                                            <p class="mb-4">Cancel your renewal</p>
1065                                            <a class="tel" href="tel:03332004200">0333 200 4400</a>
1066                                        </div>
1067                                    </div>
1068                                    <div class="content-section__block  content-section__block--pad border-right-modal">
1069                                        <!-- <img width="50" height="60" class="img-fluid"
1070                                            src="/images/index/contact/doc-before-cancel.
1070svg" alt="icon"> -->
1071                                        <div class="tel-wrapper">
1072                                            <p class="mb-4">Cancel policy midterm</p>
1073                                            <a class="tel" href="tel:03332004200">0333 200 4200</a>
1074                                        </div>
1075
1076                                    </div>
1077                                    <div class="content-section__block content-section__block--pad">
1078                                        <!-- <img width="49" height="78" class="img-fluid"
1079                                            src="/images/index/contact/sand-watch.svg" alt="icon"> -->
1080                                        <div class="tel-wrapper">
1081                                            <!-- <p class="mb-4">Cancel during cooling off <span>(14 days)</span></p> -->
1082                                            <p class="mb-4">Cancel during cooling off</p>
1083                                            <a class="tel" href="tel:03332004200">0333 200 4200</a>
1084                                        </div>
1085                                    </div>
1086                                </div>
1087
1088
1089                            </div>
1090                        </div>
1091
1092                    </div>
1093                </div>
1094                <!-- <button  class="btn btn-secondary" data-bs-dismiss="modal">Close</button> -->
1095
1096            </div>
1097
1098        </div>
1099    </div>
1100
1101
1102    <!-- Modal -->
1103    <div class="modal fade callus-modal" id="looking" data-backdrop="static" data-keyboard="false" tabindex="-1"
1104        aria-labelledby="staticBackdropLabel" aria-hidden="true">
1105        <div class="modal-dialog">
1106            <div class="modal-content">
1107                <div class="container margin-top-100 margin-top-center">
1108                    <div class="container-fluid">
1109
1110                        <div class="callus-modal__wrapper">
1111                            <div class="header-section position-relative">
1112                                <a href="#">
1113                                    <img data-dismiss="modal" class="header-section__back" loading="lazy" height="20"
1114                                        width="10" src="/images/index/contact/back-arrow.svg" alt="back">
1115                                </a>
1116                                <div class="option-modal-wrapper">
1117                                    <div class="max-width-500">
1118                                        <h4 class="header-section__title">Looking to buy insurance</h4>
1119                                        <p class="header-section__para"> Let’s get you through to one of our friendly
1120                                            sales
1121                                            agents 😇 </p>
1122
1123                                        <a class="modal-btn" href="tel:03332004600">0333 200 4600</a>
1124                                    </div>
1125                              
1126
1127                                        <picture>
1128                                            <source srcset="/images/index/contact/lady-agent.webp" type="image/webp">
1129                                            <img class="option-modal-wrapper--img " width="285" height="285"
1130                                            src="/images/index/contact/lady-agent.png" alt="">
1131                                        </picture>
1132                                </div>
1133                                <img width="30" height="30" class="img-fluid close-modal" data-dismiss="modal"
1134                                    src="/images/index/contact/close-modal.svg" alt="close">
1135                            </div>
1136
1137                        </div>
1138
1139                    </div>
1140                </div>
1141                <!-- <button  class="btn btn-secondary" data-bs-dismiss="modal">Close</button> -->
1142
1143            </div>
1144
1145        </div>
1146    </div>
1147
1148    <!-- Modal -->
1149    <div class="modal fade callus-modal" id="existing" data-backdrop="static" data-keyboard="false" tabindex="-1"
1150        aria-labelledby="staticBackdropLabel" aria-hidden="true">
1151        <div class="modal-dialog">
1152            <div class="modal-content">
1153                <div class="container margin-top-100 margin-top-center">
1154                    <div class="container-fluid">
1155
1156                        <div class="callus-modal__wrapper">
1157                            <div class="header-section position-relative">
1158                                <a href="#">
1159                                    <img data-dismiss="modal" class="header-section__back" loading="lazy" height="20"
1160                                        width="10" src="/images/index/contact/back-arrow.svg" alt="back">
1161                                </a>
1162
1163
1164                                <div class="option-modal-wrapper">
1165                                    <div class="max-width-500">
1166                                        <h4 class="header-section__title">Existing customer with a question</h4>
1167                                        <p class="header-section__para">Let’s get you through to one of our friendly
1168                                            chat agents
1169                                            😇</p>
1170
1171                                        <a class="modal-btn chatwithus" id="chatwithus">Chat with us</a>
1172                                    </div>
1173                                    <img class="option-modal-wrapper--img " width="285" height="285"
1174                                        src="/images/index/contact/lady-agent.png" alt="">
1175                                </div>
1176                                <img width="30" height="30" class="img-fluid close-modal" data-dismiss="modal"
1177                                    src="/images/index/contact/close-modal.svg" alt="close">
1178                            </div>
1179
1180                        </div>
1181
1182                    </div>
1183                </div>
1184                <!-- <button  class="btn btn-secondary" data-bs-dismiss="modal">Close</button> -->
1185
1186            </div>
1187
1188        </div>
1189    </div>
1190
1191    <!-- Modal -->
1192    <div class="modal fade callus-modal" id="needhelp" data-backdrop="static" data-keyboard="false" tabindex="-1"
1193        aria-labelledby="staticBackdropLabel" aria-hidden="true">
1194        <div class="modal-dialog">
1195            <div class="modal-content">
1196                <div class="container margin-top-100 margin-top-center">
1197                    <div class="container-fluid">
1198
1199                        <div class="callus-modal__wrapper">
1200                            <div class="header-section position-relative">
1201                                <a href="#">
1202                                    <img data-dismiss="modal" class="header-section__back" loading="lazy" height="20"
1203                                        width="10" src="/images/index/contact/back-arrow.svg" alt="back">
1204                                </a>
1205
1206                                <div class="option-modal-wrapper">
1207                                    <div class="max-width-500">
1208                                        <h4 class="header-section__title">I need help making a payment</h4>
1209                                        <p class="header-section__para">Let’s get you through to one of our friendly
1210                                            agents 😇</p>
1211
1212                                        <!-- <a class="modal-btn" href="tel:03332004200">0333 200 4200</a> -->
1213                                        <a class="modal-btn chatwithus" id="chatwithus1">Chat with us</a>
1214                                    </div>
1215                                    <img class="option-modal-wrapper--img " width="285" height="285"
1216                                        src="/images/index/contact/lady-agent.png" alt="">
1217                                </div>
1218                                <img width="30" height="30" class="img-fluid close-modal" data-dismiss="modal"
1219                                    src="/images/index/contact/close-modal.svg" alt="close">
1220                            </div>
1221                            <div class="padding-bottom-100 padding-bottom-100-mob ">
1222
1223                            </div>
1224                        </div>
1225
1226                    </div>
1227                </div>
1228                <!-- <button  class="btn btn-secondary" data-bs-dismiss="modal">Close</button> -->
1229
1230            </div>
1231
1232        </div>
1233    </div>
1234    <!--##CALL US MODAL ENDS-->
1235
1236
1237
1238
1239
1240    <!-- ==#BOOTSTRAP PROPPER JS==-->
1241    
1241<script type="text/javascript" src="/packages/bootstrap/js/bootstrap.propper.min.js"></script>
1241
1242    <!-- ==#BOOTSTRAP JS==-->
1243    
1243<script type="text/javascript" src="/packages/bootstrap/js/bootstrap.bundle.min.js"></script>
1243
1244    <!-- ==#SLICK== -->
1245    
1245<script type="text/javascript" src="/packages/slick/slick.min.js"></script>
1245
1246    <!-- ==MAIN.JS== -->
1247    
1247<script type="text/javascript" src="/javascripts/script.min.js"></script>
1247
1248    <!-- ======#ANIMATE IT JS======== -->
1249    
1249<script type="text/javascript" src="/packages/animate-it/js/css3-animate-it.js"></script>
1249
1250    <!-- ======#END ANIMATE IT JS======== -->
1251
1252    
1252<script src="/javascripts/contact-menu.js"></script>
1252
1253
1254    <!-- 
1254<script type="text/plain" data-category="support-live_chat">
1255        window.intercomSettings = {
1256            api_base: "https://api-iam.intercom.io",
1257            app_id: "agg3drws"
1258        };
1259    </script>
1259 -->
1260
1261    <!-- 
1261<script type="text/plain" data-category="support-live_chat">
1262        // We pre-filled your app ID in the widget URL: 'https://widget.intercom.io/widget/agg3drws'
1263        (function () { var w = window; var ic = w.Intercom; if (typeof ic === "function") { ic('reattach_activator'); ic('update', w.intercomSettings); } else { var d = document; var i = function () { i.c(arguments); }; i.q = []; i.c = function (args) { i.q.push(args); }; w.Intercom = i; var l = function () { var s = d.createElement('script'); s.type = 'text/javascript'; s.async = true; s.src = 'https://widget.intercom.io/widget/agg3drws'; var x = d.getElementsByTagName('script')[0]; x.parentNode.insertBefore(s, x); }; if (document.readyState === 'complete') { l(); } else if (w.attachEvent) { w.attachEvent('onload', l); } else { w.addEventListener('load', l, false); } } })();
1264    </script>
1264 -->
1265
1266
1267
1268<script src="https://cdnjs.cloudflare.com/ajax/libs/gsap/3.9.1/gsap.min.js"></script>
1268
1269    
1269<script src="https://cdnjs.cloudflare.com/ajax/libs/gsap/3.9.1/ScrollTrigger.min.js"></script>
1269
1270    
1270<script type="text/javascript" src="/javascripts/ribbon.js"></script>
1270
1271</body>
1272
1273</html>

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